Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

We take a look at IT Nation, the annual IT community event held in Orlando, Florida. We explore the vendors present at the event, the swag and shirts available, and the keynote speaker, Jesse Cole, the founder of Fans First Entertainment and the owner of the Savannah Bananas. We discuss the concept of hyper-automation and the platforms used to integrate all the tools. We also talk about the ChannelProgram, an MSP vendor platform, and their product reviews, industry event calendar, and vendor management platform. === Swag WinnersBest Swag: The Channel Program - https://channelprogram.com/Drinkware: Compliancy Group - https://compliancy-group.com/Apparel: Trend Micro - https://www.trendmicro.com/en_us/business.htmlHonorable Mentions: Solutions Granted, Barracuda, CyberQP, AvePoint=== Links from the showJesse Cole: https://findyouryellowtux.com/Fans First Entertainment and Owner of the Savannah BananasFlorida Man Keeps 5 Alligators in Bathtub: https://tinyurl.com/cxauj6jb=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

I am joined by Eric Anthony from All Things MSP, right in the heart of the IT Nation conference in Orlando, Florida. We discuss the unique experience of being at an event like IT Nation and how media is often seen as an adjacent part of the conference. We also talk about equipment and gear for podcasting, live streaming, and webinars. We consider the idea of putting together a 'gear summit' with other industry members and attendees of the conference.=== Links from the showWebsite: https://www.connectwise.com/=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Say hello to Jake Varghese, the Executive VP and General Manager for the Business Management Solutions at ConnectWise who shared his insights from the IT Nation Connect in Orlando. Jake unpacks the seven-product portfolio of ConnectWise, demonstrating how these tools are designed to save both time and money for MSPs. ASIO, the only platform in the managed services space that is purpose-built for MSPs and TSPs, provides a consistent user experience and management, a secure layer, and a consistent way to ingest data and metadata. === Links from the showWebsite: https://www.connectwise.com/=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Matt Fisch with FortMesa discusses how his company helps service providers own the cybersecurity roadmap. He explains how FortMesa works with CompTIA's Trustmark program and how they are partnering with over 150 service providers to help them with marketing, sales, mapping their stack to security outcomes, and interpreting different standards. Matt also shares how FortMesa takes the hundreds of things that need to happen throughout the year to succeed in a plan for standards based cybersecurity and uses workflows to make sure the right tasks are delivered to the right people at the right time. Finally, he emphasizes the importance of looking at the total stack and practice to ensure that service providers are doing everything in some form or fashion.=== Links from the showWebsite: https://fortmesa.com/=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

I chat with Ted Roller, CEO of Get Channeled, to learn about his approach to helping early-stage vendors build their channel program for MSPs to engage, adopt, and succeed. We also explore the advantages of Cloud Radial and other companies that MSPs should take note of, as well as the exciting pre-launch of Uncompromised, a security posture built around the MSPs providing for their corporate customers. Finally, Ted and I talk about possible solutions for protecting laptops and mobile devices for MSPs with customers rarely in the office and the fatigue of security products.=== Links from the showGetChanneled website: https://www.getchanneled.com/LinkedIn: https://www.linkedin.com/company/get-channeled/about/=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

IT Nation Connect is the is one of the premier t-leadership conference for IT Professionals designed to promote education, inspiration, and networking in the community. This year the conference is at Rosen Shingle Creek Hotel near Sea World.Help IT Nation raise $50,000 and save two lives! K9s for Warriors saves the dog, and the dog saves for Warrior!http://fundraise.givesmart.com/form/1nqmta?vid=123oq9=== PitchIT 2023 Finalists1st Place: Thread - https://thread.solutions/en2nd Place: vCIOToolbox - https://vciotoolbox.com/Steak Knives: Nodeware - https://nodeware.com/=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Guest: Michael Skurla, Chief Product Officer at Radix IoTIn this episode, Michael joins Uncle Marv to discuss the world of IoT and its impact on IT professionals. They talk about how IoT is not just about devices, but about systems and making them talk system to system to get more of an outcome from it. Michael gives an example of how IoT can be used in the building space to connect systems for heating and air conditioning, security, lighting, and fire services to determine air conditioning loads that were running about four times the other facilities. Uncle Marv expresses his excitement about learning more about IoT and asks Michael questions to help IT professionals get started with IoT. Michael shares his thesis that IoT should be tied to the network to monitor it and help clients.=== Links from the showWebsite: https://radixiot.com/IoT Security Foundation: https://iotsecurityfoundation.org/IOTSF is an organization that provides IT-based standards around IoT equipment.=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

A bottle of water in a supermarket costs about .50. The same bottle of water cost $2 in a bar. In a high-quality restaurant or hotel it can be worth up to $3. At an airport or on a plane, you may be charged up to $5. The bottle and the brand is the same, the only thing that changes is the place. Each place gives a different value to the same product. When you feel like you are worth nothing and everyone around you belittles you, change places, do not stay there. Have the courage to change places and go to a place where you are given the value you deserve. Surround yourself with people who really appreciate your worth. Don't settle for less!!!=== Links from the showFlorida Man jailed in $1M crypto SIM swap: https://tinyurl.com/yy3bjvtmUncle Marv's Question of the Month: https://www.itbusinesspodcast.com/p/Q/Tech Audit: Hyper-V for RDP (Episode 567) How do you think I did with Part 1 of my project? Good or Bad... What suggestions or comments do you have for me?=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Hear the riveting tale of how Compliance Risk sprung to life from the minds of Tim and Matt Fox, and how they bagged the eye-watering $3.5 million investment. Get the lowdown on Compliance Risk's growth trajectory, their product roadmap, and their grand plans for IT Nation. We also hear about Bellini Capital's mission to invest in companies that make the world safer, smarter, and more sustainable, and the philanthropic work they are doing in Tampa, Florida.=== Links from the showCompliance Risk receives a $3.5 million investment from Bellini Capital: https://tinyurl.com/5ddr3fb5Compliance Risk / Compliance Scorecard: https://compliancerisk.io/Bellini Capital: https://bellinicapital.com/Florida Man finds iguana hiding in his toilet: https://tinyurl.com/ye2akc9mUncle Marv's Question of the Month: https://www.itbusinesspodcast.com/p/Q/Tech Audit: Hyper-V for RDP (Episode 567) How do you think I did with Part 1 of my project? Good or Bad... What suggestions or comments do you have for me?=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

We had our hands full with converting 44 workstations from domain computers to remote ones, migrating files from one office to another, and transitioning 51 users to new RDS servers. This included setting up one physical server with two Hyper-V servers. The project is part one of a $150,000 network upgrade. The law firm had seven offices, but due to the pandemic and the shift to remote work, they consolidated their offices. You'll also get to hear about my struggles with an office administrator who isn't an IT professional, and how I navigated the challenge of orchestrating this upgrade for their firm.Have some feedback for me? Fill out my Monthly Q here: https://www.itbusinesspodcast.com/p/Q/Answer my survey question and enter for a chance to win a $100 gift card at the end of the year.=== Links from the showFlorida Man Games: https://www.thefloridamangames.com/Syncro Launches 2023 Channel Technology Map: https://syncromsp.com/blog/syncro-channel-program-technology-map/Compliance Risk receives a $3.5 million investment from Bellini Capital: https://tinyurl.com/5ddr3fb5Syncro: https://refer.syncromsp.com/l/ITMARV/=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Domotz is a network monitoring platform that helps service providers be more efficient and proactive in handling the systems they deploy on networks. Domotz provides remote connectivity into platforms, configuration backups, and alerts when changes have been made on the infrastructure. Domotz has announced a channel partner program to offer better support, discounts, and tiered pricing. The program aims to create an effective channel where everyone gets their fair share of margins. The benefits of the program include priority support, regular updates, and access to beta features. Domotz has also acquired GlassWire for business, a Windows-based application that sits on a Windows machine and helps the end-user better understand the applications and services that are running on that machine. The acquisition of GlassWire is a way for Domotz to expand its network monitoring capabilities and provide more value to its customers.=== Links from the showWebsite: https://www.domotz.com/GlassWire Endpoint Security: https://www.glasswire.com/#Domotz #GlassWire #networkmonitoring #endpointmonitoring #channelpartnerprogram #remotconnectivity #configurationbackups #cybersecurity #customscripts=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

We talk about the challenges of communication and managing people in the context of technology projects. The conversation covers various topics including the importance of effective communication, the impact of change on individuals, the need to involve stakeholders, and the difficulties faced by tech professionals who may not possess strong interpersonal skills.Soft skills is no longer the phrase to use. Beyond technical skills, Grace emphasizes the need for 'workplace essential skills' in the tech industry. Leaders must listen, be flexible, be open to different perspectives, and welcome diverse opinions; no-oriented questions and options are also important.=== Links from the showGrace Judson Website: https://www.gracejudson.com/YouTube Channel: https://www.youtube.com/c/GraceJudson=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Andre started his IT journey at CompUSA, working his way up to become the CEO of a multi-million dollar business. We discuss how he got his start, and his journey from growing up in Miami Gardens to taking jobs setting up computers for high-end clients. He shares how he was able to navigate his way through a non-compete agreement and find success in the managed services and cybersecurity space.He also explains how he applied the 80/20 rule to his business by firing 80% of his clients and shifting his focus to the top 20%. That leads to a quick mention of The Pumpkin Plan and Built to Sell, two books that have helped him with restructuring his business.We also talk about his passion for giving back to the community. === Links from the showReginald Andre | Guest: IT Business PodcastWebsite: https://www.arksolvers.comThe Pumpkin Plan by Mike Michalowicz: https://amzn.to/3rpayjaBuilt to Sell by John Warrillow: https://amzn.to/46yW2UCJab, Jab, Jab, Right Hook by Gary Vaynerchuck: https://amzn.to/48zelek=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

*** Grace Judson will be a guest on our live show, Wednesday, October 4 at 8 PM Eastern (www.itbusinesspodcast.com/live)Tech projects can sometimes go off the rails, and more often than not, it is people-related issues that are to blame. Communication, or rather, the lack of it, can be a project's undoing. We discuss the significance of communication in any project, from acknowledging the "curse of knowledge" to setting clear boundaries. During our exploration of these predicaments with Grace Judson, we uncover how understanding each individual's response to a project and calling for reinforcements for larger tech endeavors can prevent such derailments. === Links from the showWebsite: https://www.gracejudson.com/Book: Never Split the Difference: Negotiating as if Your Life Depended on It: https://amzn.to/3tgTRqE=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

EmpathMSP is a company that provides tools and resources to help MSPs (Managed Service Providers) improve their services and customer experience. EmpathMSP's goal is to help MSPs become more successful and profitable by providing them with the tools and resources they need to succeed in a competitive market. === Links from the showWebsite: www.empathmsp.comFlorida Man Bitten 41 Times by Rabid Otter: https://tinyurl.com/28k2sp82=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Marvin Bee interviews Jason Stowe from Cyberbacker, a company that provides virtual assistant services. Cyberbacker offers a partnership between a virtual assistant and the client to take tasks off their plate and help them grow their business. They have a rigorous onboarding process and value assessment for their applicants, and they work with clients to evaluate their business needs and create a job description for their virtual assistant. Cyberbacker also provides training and support for their virtual assistants and holds them accountable for hitting KPIs. The company serves a variety of industries, not just tech, and has a global reach. Key takeaways from the episode include:Cyberbacker offers a partnership between a virtual assistant and the client to take tasks off their plate and help them grow their business.They have a rigorous onboarding process and value assessment for their applicants.Cyberbacker provides training and support for their virtual assistants and holds them accountable for hitting KPIs.The company serves a variety of industries, not just tech, and has a global reach.Cyberbacker is committed to hiring the best people for their clients, regardless of borders, and offers cost-effective services.=== Links from the showWebsite: https://cyberbacker.com/ === Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

What could be the ultimate choice between Threat Locker and Cyber Fox when it comes to cybersecurity for your business? Ali Johnston, a seasoned IT business owner based in Satellite Beach, Florida, joins us to spill the beans on her decision-making process. Ali details why she chose CyberFOX over ThreatLocker after a comprehensive product evaluation. Her insights highlight that the choice is not as clear cut as it might seem and is heavily influenced by the specific needs of your business.Ali also explains why she wants to switch from N-Able to Kaseya and why she wants to be able to press a button to deploy software.Lastly, we venture into Ali's experiences at various tech events and expos, including the Global Security Exchange (GSX) in Dallas, Texas. (0:00:12) - Comparing Threat Locker and Cyber Fox(0:08:55) - Cybersecurity for Small Businesses(0:14:28) - Networking and Technology Support for Businesses(0:29:31) - Global Security and School Safety(0:38:26) - Comparing RMM and PSA Software(0:50:56) - Switching RMMs and Marketing Challenges(1:03:20) - Florida Events, News, and Florida Man=== Links from the showBeltech Services: https://beltechservices.com/IT consulting company that offers a range of services, including cybersecurity, cyber insurance, and backup and data recovery.ASIS International: https://www.asisonline.org/ASIS International is a professional organization for security professionals that issues certifications, standards, and guidelines for the security profession.ThreatLocker Signs on as Gold Sponsor for MSP Expo 2024: https://tinyurl.com/58ufep7jSonicWall Revamps Partner Program: https://tinyurl.com/mparva4mFlorida Man Arrested for Settings Ex's Jaguar on Fire: https://tinyurl.com/3ywct4p5=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

The conference proved to be a grand event, celebrating the achievements of our tech community. The winners of the Best Partner Program, Best Presentation, and Best Swag awards are announced with much fanfare. The Best Partner Program award went to Tech Tribe, while Michael Creen of Solutions Granted clinched the Best Presentation award. Threat Locker, with their consistently excellent swag, bagged the Best Swag award. Our very own Jason Miller defended his title as Community Champ. Tech Tribe took home the award for the Best Partner Program while Michael Creen won the Best Presentation award. Threat Locker emerged as the audience's favorite, bagging the Best Swag award. However, the star of the event was Jason Miller, who successfully defended his title as the Community Champ.We also celebrate Jason Miller, who defended his title as Community Champ with conviction. News: Syncro announces a deeper partnership with Splashtop. This alliance is a significant development for Managed Service Providers (MSPs), offering increased functionality at a more palatable price point. The enhanced features include instant remote control, seamless multi-monitor support, automatic session logging, and improved efficiency with technician collaboration. === Links from the showFlorida Man Drives Excavator Through Walmart: https://tinyurl.com/3xwm8azv=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Michael joins me to chat about the upcoming Techcon Unplugged conference. He shares his thoughts on preparing for a conference as a vendor and his perspective on attending conferences as a vendor, saying he looks for events where MSPs attend and focuses on smaller MSPs rather than very large ones.Michael talks about preparing for presentations at different events. They bring up past ASCII Cup competitions, with Michael going for a three-peat this year. Gabriel, Michael's son, joins briefly to promote Solutions Granted and say he's looking forward to hockey tryouts.As a side note, we have a quick chat about minimizing interruptions for productivity. === Links from the showWebsite: https://solutionsgranted.com/Florida Man Arrested After Trying to Cross the Atlantic in a Giant Hamster Wheel: https://tinyurl.com/4fjw4sda=== Upcoming Eventshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Evo Security is a cybersecurity company that focuses on Identity and Access Management (IAM) solutions. Join us for an enlightening conversation with Nick Wolf as we unpack the importance of privileged access management, multi-factor authentication, single sign-on, and passwordless logins for small to medium-sized businesses. Hear about how Evo Security provides all these features in a single platform for Managed Service Providers (MSPs) to white label and resell to their end user customers.Evo Secure Login: Evo Secure Login is a feature that allows users to log in securely to Evo Security's platform. It provides a single, scalable, and secure place to configure and manage identity and access. Users can log in to the platform via a web browser login on evosecurity.com or through the Evo Secure Login app on their mobile devices. Evo Secure Login helps eliminate the sharing of admin credentials and provides a centralized solution for managing user access.Evo Elevated Access: Evo Elevated Access is a capability that enables admins and technicians to elevate their privileges within Evo's platform. With Evo Elevated Access, technicians can log in as themselves and have the ability to perform privileged actions, such as provisioning and auditing, within the platform. This feature helps reduce the risks associated with shared admin credentials and provides granular privileged access control. === Links from the showWebsite: https://www.evosecurity.com/Bitwarden Secrets Manager Safeguards Sensitive Credentials: https://tinyurl.com/3fnndwz2=== Upcoming Eventshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Join us as we chat with Craig, who discusses his crucial role as the bridge between external stakeholders and the internal teams designing the new Pax 8. We explore the significance of listening systems, advisory councils, and focus groups in understanding and delivering what the ecosystem needs. Craig shares how his role focuses on creating a three-sided marketplace that serves partners, customers, and vendors, offering unique experiences for each stakeholder. Pax8 is a company that offers a cloud marketplace for businesses to buy, sell, and manage cloud solutions, The Pax8 Marketplace is a platform that allows businesses to quote, order, bill, and provision cloud products in one place, all with one monthly bill. === Links from the showTo learn more about Pax8: https://www.pax8.com/en-us/Register for Pax8Beyond 2024: https://www.pax8beyond.com/=== Upcoming Eventshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

We understand how vital lead generation is for MSPs and the significance of influential leadership coupled with effective messaging. We also highlight the transition from a break-fix model to a proactive approach and the critical role of a solid contract in MSP protection. We tackle the common marketing challenges MSPs face and discuss why hitting a growth plateau might signal a need for a change in leadership.The final segment of our chat takes us through the fascinating world of paywalls, marketing, and conversions. We discuss the necessity of tracking visitors to websites, and the techniques for effectively converting these visitors. === Time Stamps(0:05:30) - Uncle Marv rant about "junior" and eBay return(0:11:53) - Introduction to MSP Corne(0:14:45) - Discussion on the importance of effective leadership and messaging in lead generation for MSPs.(0:17:05) - Insight on the transition from a reactive to a proactive model in IT and the challenges that come with it.(0:21:15) - The importance of a solid contract for MSP protection; Strategies on how IT firms can increase their revenue.(0:32:24) - Deep dive into the world of paywalls, marketing, and conversions.(0:35:45) - Discussion on the importance of tracking visitors to websites and techniques for effectively converting these visitors.(0:52:40) Florida Man and a fox stealing breakfast burritos=== Links from the showQuestion of the Month: https://www.itbusinesspodcast.com/p/monthly-q/What is your most unique or memorable gift that you've given to a client to say thank you?MSP Corner Facebook Page: https://www.facebook.com/groups/mspcornerMSP Corner LinkedIn Page: https://www.linkedin.com/company/msp-corner/Florida Man Proposes to Girlfriend with a hot dog: https://tinyurl.com/4ach78cnFlorida Man Robs Wendy's with Alligator: https://tinyurl.com/3jnn5btf=== Get your NetAlly CyberScope from Amazon: https://amzn.to/3qwDdSR=== Upcoming Evntshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode, we take a closer look at the NetAlly CyberScope, the world's first handheld cybersecurity analyzer. We'll explore the features and capabilities of this innovative tool, including a demo of the product in action. We'll also discuss how CyberScope can be used for Wi-Fi site assessments and how it can be paired with Nmap for effective network security assessments. We’ll also keep you updated on key industry events like the upcoming TechCon Unplugged conference and the new Team Plan launched by Syncro for MSPs. This episode is a must-listen for anyone keen on staying informed about the latest in IT and keen to learn from real-life experiences. Here are some features of the NetAlly CyberScope: Comprehensive Cyber Security Assessment: The CyberScope provides a thorough assessment of cyber security risks, allowing users to identify vulnerabilities and potential threats.Network Vulnerability Scanning: The CyberScope includes a network vulnerability scanner that helps identify security weaknesses in the network infrastructure.Portable and Powerful: The CyberScope is designed to be a portable tool, allowing users to perform security assessments on-site. It combines multiple functionalities into a single device.Wi-Fi AP and Client Detection: The CyberScope can detect all Wi-Fi access points (APs) and clients across multiple channels, providing insights into the RF reach inside and outside a facility.Endpoint and Network Discovery: The CyberScope supports endpoint and network discovery, allowing users to identify devices connected to the network and gather information about them.Wireless Security Scans: The CyberScope can perform wireless security scans to identify potential vulnerabilities in wireless networks.Ruggedized Design: The CyberScope is built with a ruggedized design, making it suitable for use in various environments and conditions.These features make the NetAlly CyberScope a powerful tool for assessing and analyzing cyber security risks at the site access layer.=== Links from the showQuestion of the Month: https://www.itbusinesspodcast.com/p/monthly-q/What is your most unique or memorable gift that you've given to a client to say thank you?NetAlly CyberSCope Product Page: https://cyberscope.netally.com/Get your NetAlly CyberScope from Amazon: https://amzn.to/3qwDdSRNMap - Network Mapping Tool to scan for open ports and vulnerabilities: https://nmap.org/Florida Man Throws Rocks Inside McDonald's: https://tinyurl.com/bddy7fue=== Upcoming Evntshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Listen in as we converse with Lori Saitz, the CEO of Zen Rabbit, about the significance of appreciating clients and how it can positively impact our business relationships. We explore the law of reciprocity, and how sending a simple thank you to your clients can create an environment of loyalty and trust. Lori takes us through her journey of creating and scaling Zen Rabbit, a business centered around thanking clients through unique gifts like the Gratitude Cookie.Join us as we brainstorm creative and thoughtful ways to thank our clients, building stronger relationships beyond the traditional coffee mugs and holiday gifts. Lori shares her insights on how offering personal experiences or meaningful gifts at any time of the year can leave a lasting impression. From referencing BrownieLocks.com for a list of holidays and celebrations throughout the year, to our own experiences of sending heart-shaped toffee to clients in February, this conversation is packed with inventive ideas.As the discussion progresses, we uncover the concept of appreciation marketing and how it differs from promotional items. Lori breaks down why gift cards can sometimes be limiting and why it's essential to give something that the recipient will actually use. This episode also features news about VPN vulnerabilities, the promotion of Craig Donovan at Pax 8, and our regular Florida Man story segment. Don't miss out on this enriching conversation filled with valuable tips and advice.=== Links from the showLori's Website, Zen Rabbit: https://zenrabbit.com/Predictably Irrational (by Dan Ariely): https://amzn.to/3DR1TbIDaily, Weekly, and Monthly Observances: https://www.brownielocks.com/News: Top VPN services can be tricked: https://tinyurl.com/yxdtun44News: Pax8 Names Craig Donovan Chief Experience Officer: https://tinyurl.com/yrnyuwxxFlorida Man Steals Keys from Stroller at EPCOT: https://tinyurl.com/3w2bw6d5Man Breaks into Florida Church, Baptizes himself, then Steals: https://tinyurl.com/39c6hfk4=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Watch the video recording here: https://youtu.be/msg6U6GXzUYNaviStack is a game-changer for IT service providers and vendors. This robust platform streamlines your access to content, white-label materials, technical documentation, and sales collateral from all your vendors, all in one place. Plus, it offers a seamless way to communicate with your vendor ecosystem directly within the portal. NaviStack also facilitates communication with vendors directly within the portal, making it easier for IT service providers to grow their businesses.Peel back the layers of vendor-partner communication as we delve into the challenges and solutions NaviStack brings to the table for scaling channel programs. Feel the pulse of a new era as we discuss how transparency on this platform has led to fascinating scenarios concerning product reviews and vendor contact. Discover how NaviStack elevates vendor-MSP communication to an unprecedented level, empowering MSPs to lean more on their vendors and grow their businesses effectively.=== Channel Program website: https://channelprogram.com/NaviStack: https://channelprogram.com/navistackIndustry Event Calendar: https://channelprogram.com/industrycalendar=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode, Uncle Marv discusses his choice between Threat Locker and CyberFox Elevate for privileged access management and auto elevation in his IT business. He provides insights into his decision-making process and explains why he ultimately chose Threat Locker due to its zero-trust approach, application whitelisting, and ring fencing capabilities.Key Takeaways:Uncle Marv shares his experience with renting a vehicle from SIXT and suggests sticking with reliable service providers even if the price is slightly higher.Marvin talks about his decision to choose Threat Locker over CyberFox Elevate for privileged access management due to Threat Locker's zero-trust approach and additional security features.Threat Locker's approval system for running applications provides increased control and security.Marvin plans to implement Threat Locker on his law firm clients' endpoints and may consider using AutoElevate for other clients in the future.The show also mentions the launch of the NaviStack tool by the channel program, which allows MSPs to visualize their vendor stack and streamline operations.===Hissing alligator protects nest in Florida backyard: https://tinyurl.com/4fwmvyy6=== === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv=== #ITBusinessPodcast #ITBusiness #PrivilegedAccessManagement #AutoElevation #ThreatLocker #CyberFoxElevate #Florida #MSP #ManagedServiceProviders #Cybersecurity #ZeroTrust #ApplicationWhitelisting #RingFencing #Navistack #VendorStack #VisualizeStack #ChannelProgram #ITSecurity #ITSupport === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin talks about the importance of customer service in running a successful IT business. He emphasizes the significance of active listening to understand customer needs and frustrations. Marvin shares his experiences and interactions with clients over the years, emphasizing the value of giving full attention, avoiding interruptions, and showing empathy to build strong client relationships.Key Takeaways:Prioritize active listening: Focus completely on the customer, avoid distractions, and let them speak without interruptions.Clarify and paraphrase: Repeat back to the customer what you heard to ensure understanding.Show empathy: Understand and acknowledge their frustrations and concerns with technology.Be proactive: Keep customers informed throughout the process, addressing their needs promptly.Avoid judgment: Approach customers with an open mind and without judgment.=== Links from the showFlorida Man arrested after spraying women with garden hose: https://tinyurl.com/yms5yu77Florida Man arrested after dunking woman's head in vat of tar: https://tinyurl.com/47t3vcc7=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv=== #ITBusinessPodcast #TechTalk #CustomerService #TechToTech #BusinessTips #Entrepreneurship #TechNews #ITConsulting #SmallBusiness === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee interviews Ed Mana, the founder and CEO of Bizzity, a software-as-a-service platform aimed at helping managed service providers (MSPs) improve their sales and marketing processes. Bizzity focuses on making sales and marketing faster and easier for MSPs, helping them save time, boost revenue, and focus on growing their business. The platform offers features such as streamlined quoting processes, efficient integration with other tools, fast data syncing, and real-time analytics and reporting.Overall, Bizzity aims to provide MSPs with a comprehensive solution to enhance their sales and marketing efforts and ultimately boost their business success.Key Takeaways:Bizzity is a software-as-a-service platform designed to help MSPs improve their sales and marketing processes.The platform focuses on streamlining quoting processes, offering efficient integrations, fast data syncing, and real-time analytics.Bizzity prioritizes customer fit and aims to have raving fans rather than raving lunatics as clients.The software provides features like version control to avoid quote mistakes and a dashboard for a clear overview of the sales process.Bizzity's product feed includes 1.3 million records, accessing major distributors like D&H, TD Synnex, and Ingram.The platform offers real-time updates and fast analytics to ensure MSPs can work efficiently and close deals quickly.Website: https://www.bizzity.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ManagedServiceProviders #ITProfessionals #ConnectWisePitchIT #SummerSeries #PitchItProgram #ITNationConnect #MSPs #SalesAndMarketing #Bizzity #SoftwareAsAService #QuotingProcess #Integrations #DataSyncing #RealTimeAnalytics #ManagedServices #ChannelCon #ITNation #TechBusiness #BusinessTechnology === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee speaks with Juan Fernandez, the channel chief, and Tiffany Ricks, the founder of HacWare. HacWare is a startup competing in ConnectWise's PitchIT program, which aims to find vendors with emerging technologies that complement ConnectWise's ecosystem and support MSPs.HacWare provides a 100% automated phishing simulation and security awareness training platform to educate end-users on identifying and avoiding phishing attempts. Their platform utilizes generative AI to create targeted phishing simulations based on real phishing trends and user vulnerabilities. HacWare's reporting goes beyond simple pass/fail results, providing insights into risky user behaviors and the potential cost of security breaches to the organization.Key Takeaways:HacWare is an automated phishing simulation platform using generative AI for targeted training.HacWare's reporting offers insights into risky user behaviors and potential costs of security breaches.HacWare's platform helps MSPs save time, increase revenue, and provide value to their customers.HacWare distinguishes itself through its unique generative AI capabilities, compliance support, and partner support program.Website: https://www.hacware.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #PhishingSimulations #AIsecurity #MSPs #ManagedServiceProviders #CybersecurityTraining #EmergingTechnologies #TechStartups #CybersecurityAwareness #ITNationConnect #InformationSecurity #SecurityTraining #CyberThreats #DataProtection #ITBusiness #AIinCybersecurity #PhishingPrevention #CybersecuritySolutions #TechEntrepreneurs === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee interviews Larry Meador, the channel chief for DataStream Insurance. DataStream is a specialty cyber insurance-only broker with over 40 different carriers in their portfolio. They focus on partnering with MSPs and MSSPs to help their SMB clients get insured. The company uses AI and machine learning to analyze data, enabling them to offer better products and help MSPs get ahead of the insurance process. The discussion revolves around the misconceptions surrounding cyber insurance and the recent increase in premiums due to a lack of understanding from some insurance carriers.Key Takeaways:DataStream is a specialty cyber insurance-only broker, working with MSPs and MSSPs to insure SMBs.DataStream uses AI and machine learning to analyze data and offer better insurance products.Cyber insurance has experienced a rise in premiums due to some insurance carriers' lack of understanding about the unique risks involved.MSPs can benefit from partnering with DataStream to save time and reduce liability when referring customers for cyber insurance.The IT Nation Connect in November will feature a Pitch It program where DataStream will participate as an emerging vendor.Website: https://datastreaminsurance.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ITprofessionals #cyberinsurance #MSPs #MSSPs #ITNationConnect #PitchItProgram #DataScience #AI #machinelearning #cybersecurity #emergingvendors #SMBs #insurance #cyberresilience #actuarialdata #premiums #ITNation #Orlando #technology #cyberliability === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee interviews Nathaniel Morris, from EQ Digital, on maximizing technological value for businesses. They discuss how technology is an expensive investment, and many companies fail to get the most value out of it due to improper deployment, redundancies, and lack of understanding of its impact on the business. Nathaniel emphasizes that technical teams need to understand the business context and articulate how technology can enable better capabilities and deliver more value to the company.Nathaniel explains how companies can identify issues with their culture, trust, and clarity, which are essential for a healthy technology organization. He emphasizes the importance of transparency and alignment between business and tech partners to deliver real value to customers.Highlights:Technology is an expensive investment, and businesses need to ensure they get the maximum value out of it.Technical teams should focus on understanding the business context and how technology impacts the organization positively.Companies can add 20% in business value without adding new technology by leveraging existing resources and understanding their impact on the business.When technology decisions are made without considering the business's needs and customer experience, it can lead to significant financial losses.An outside perspective can help identify and address trust, clarity, and culture issues within an organization.Building culture is about creating the right conditions and ensuring a trustworthy environment with clarity for employees.Healthy technology organizations require a balance of trust, culture, and clarity among their teams.Transparency between technology providers and clients fosters a partnership that drives value for both parties. EQ Digital focuses on emotional intelligence and business alignment in the digital transformation process.=== Website: https://eqdigital.com/=== #ITBusinessPodcast #businessandtech #technologyalignment #harmonyinbusiness #leadership #businessvalue #ITstrategy #technologyconsulting #businessoptimization #digitaltransformation #businessintelligence #EQDigital #ROI #vendors #trust #culture #clarity #processoptimization #partnerrelationships #businesscontext #technologyimplementation #technologyintegration #businessgrowth #businesssuccess === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee and Sean Lardo discuss the ConnectWise PitchIT program, a shark tank-like competition for emerging vendor technologies and services that complement the ConnectWise ecosystem and support the MSP mission. They introduce Brian Doyle, co-founder and CEO of vCIOToolbox, a unified platform for VCIOs and VCsOs to engage with their customers, build roadmaps, and guide them towards using technology to improve their organizations. vCIOToolbox consists of two core products: On-Point Manage and Cyberance, which help MSPs build cyber programs for their customers and create new revenue streams. Brian explains how vCIOToolbox streamlines the process of conducting QBRs (Quarterly Business Reviews) and building strategic plans with customers to align technology goals with business objectives. The Power QBR Formula Blueprint is introduced as a five-step process to improve customer relationships and retention. Brian also talks about the Ramp Camp, a coaching and training program to help MSPs implement the vCIOToolbox process effectively.Key Takeaways:ConnectWise PitchIT program is a shark tank-like competition for emerging vendor technologies and services that complement the ConnectWise ecosystem and support the MSP mission.vCIOToolbox is a unified platform for VCIOs and VCsOs that helps engage with customers, build roadmaps, and guide them towards leveraging technology for organizational improvement.vCIOToolbox offers two core products: On-Point Account Management Platform and VC Sub-suite Cyberants, aiding MSPs in building cyber programs and generating new revenue streams.The vCIOToolbox process streamlines QBRs and helps align technology goals with business objectives through strategic planning and joint strategic plans with customers.The Power QBR Formula Blueprint is a five-step process for conducting effective QBRs and enhancing customer relationships.Ramp Camp is a coaching and training program to help MSPs implement the vCIOToolbox process with accountability and optimize results.Website: https://vciotoolbox.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #MSP #ManagedServiceProviders #Technology #IT #VCIO #CyberSecurity #QBR #QuarterlyBusinessReview #ITNationConnect #EmergingVendors #BusinessImprovement #StrategicPlanning #TechnologyRoadmap #CustomerEngagement #BusinessObjectives #RampCamp #Coaching #Training #Accountability === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee continues the summer series on the ConnectWise PitchIT program. He is joined by Sean Lardo, who explains that PitchIT is a shark tank-like competition sponsored by ConnectWise. The featured vendor in this episode is Josh Kindiger from Grok Stream, a company specializing in AI and machine learning for operations centers of MSPs. They integrate with various systems, helping MSPs proactively and predictively identify and fix problems in real-time, aiming for self-healing operations. Their multi-tenant platform ensures data security and offers efficient implementation, showcasing value in a short timeframe.Key Takeaways:PitchIT is a competition sponsored by ConnectWise, seeking the best emerging technologies to support MSPs.Grok Stream is an AI and machine learning company focused on optimizing operations centers for MSPs.Grok Stream's platform integrates with RMMs and ticketing systems to provide real-time, proactive problem identification and resolution.Their multi-tenant platform ensures data security and allows efficient implementation.The goal is to help MSPs achieve self-healing operations and ensure customer satisfaction with minimal downtime.Website: https://grokstream.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #MSP #AI #MachineLearning #GrokStream #OperationsCenter #RealTime #Proactive #SelfHealing #DataSecurity #TechCompetition #EmergingTechnologies #ManagedServiceProviders #TechStartup #ITNationConnect #TechInnovation #BusinessTech #ArtificialIntelligence === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee and guest Sean Lardo discuss the ConnectWise 2023 Pitch It competition. PitchIT is a shark tank-like competition sponsored by ConnectWise, seeking emerging vendors in the IT space that complement ConnectWise's ecosystem and support the mission of managed service providers (MSPs). The guest for this episode is Ian Garrett from Phalanx, a lightweight data loss prevention and document mapping solution. Phalanx offers data protection by encrypting sensitive documents across various workspaces like Office 365 and Google Workspaces, making it a valuable tool for MSPs serving clients in finance, government contracting, and other sectors handling sensitive information.Key Takeaways:PitchIT is a shark tank-like competition by ConnectWise for emerging vendors in the IT space. The top three finalists of PitchIT get free booth space at IT Nation Connect, and the winner receives a grand prize of $70,000.Phalanx offers lightweight data loss prevention and document mapping to help protect sensitive documents across various workspaces.Phalanx's solution is functional at all levels, from sole proprietors to large enterprises, making it suitable for various MSP clients.The solution operates with Zero Trust data access, enhancing security in remote and hybrid work environments.Phalanx's development was inspired by the need for improved cyber strategies in the post-COVID era of remote work.Website: https://www.phalanx.io/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSP #Connectwise #PitchIt #VendorSpotlight #ConnectWise #ITNationConnect #Phalanx #ZeroTrustDataAccess #DataProtection #DocumentMapping #SecureFileSharing #EndpointSecurity #CloudSecurity === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Highlights:Marvin highlights the NetAlly AirCheck G3 Wireless Analyzer, a versatile tool for testing and analyzing Wi-Fi networks, and shares a real-world use case during a client visit.He talks about his experience in building custom servers for a major network upgrade project and compares the cost and convenience of doing so with established vendors like HP, Dell, and Lenovo.Marvin seeks advice from the community on installing Hyper-V for the first time and asks for tips and gotchas to look out for during the process.The podcast also promotes TechCon Unplugged, an upcoming event for IT professionals to gather and share knowledge.Lastly, Marvin mentions the possibility of attending DattoCon in Miami and discusses the benefits of visiting the Kaseya Center for a day trip.=== Here is a list of websites mentioned in the show:AirCheck G3 Wireless Analyzer: netally.com/AirCheckBuy it on Amazon: https://amzn.to/3K9VUlNHP Enterprise: https://www.hpe.com/us/en/home.htmlDell: https://www.dell.com/en-usLenovo: https://www.lenovo.comTechCon Unplugged: techconunplugged.comASCII Cup: https://events.ascii.com/DattoCon: https://www.dattocon.com/=== #ITBusinessPodcast #AirCheckG3 #NetAlly #ITProfessional #ManagedServiceProvider #TechDepartment #VendorPitches #Interviews #Wi-FiTesting #AirCheck #EtherScope #LinkRunner #LinkSprinter #NetworkTesting #TechSupport #DomainController #ActiveDirectory #NetBIOS #VLAN #DataVLAN #PhoneVLAN #NetworkCables #NetworkDiscovery #Wi-FiAnalyzer #CustomServers #ServerConfiguration #HyperV #VirtualMachines #ScreenConnect #ConnectWise #RemoteSupport #InstantHouseCall #TechConUnplugged #ASCII #DattoCon #ITConference #Miami #ITServices === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, our guest is Karla Reffold, COO of Orpheus Cyber, a company specializing in vulnerability prioritization and risk ratings. Karla explains how their platform helps organizations improve their security by predicting which vulnerabilities are likely to be exploited in the future, saving time and resources. She also discusses how Orpheus Cyber assists with supply chain management by providing risk ratings for suppliers. The episode concludes with the host expressing excitement about meeting Karla at IT Nation Connect.Highlights:The Pitch It 2023 program is a Shark Tank-style competition sponsored by ConnectWise.Orpheus Cyber offers vulnerability prioritization and risk ratings.Their platform predicts which vulnerabilities are likely to be exploited in the future, saving time and resources.Orpheus Cyber's platform also helps with supply chain management by providing risk ratings for suppliers.The platform eliminates the need for time-consuming and incomplete questionnaires.Maintaining up-to-date vulnerability scans and considering supply chain management are crucial for MSPs.Orpheus Cyber's solution is efficient, fast, and cost-effective, especially for small to medium businesses.Website: https://orpheus-cyber.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSP #Connectwise #PitchIt #VendorSpotlight #ConnectWise #ITNationConnect #SharkTankCompetition #Startups #MSPs #Cybersecurity #VulnerabilityPrioritization #RiskRatings #SupplyChainManagement === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Uncle Marv interviews Norm MacConkey from B2B Toolbox, formerly known as MPS Toolbox. B2B Toolbox provides a turnkey e-commerce solution for ConnectWise resellers, allowing them to create an online storefront and sell a wide range of products, including IT hardware and software. The platform enables customers to easily browse, select, and purchase products without the need for direct interaction. B2B Toolbox also offers marketing services to help drive traffic to the resellers' websites. The episode discusses the benefits of offering e-commerce capabilities and emphasizes the importance of capturing revenue from hardware and software sales that might otherwise go to larger retailers like Amazon. The host and guest express their enthusiasm for B2B Toolbox's participation in the ConnectWise Pitch It competition and their hope to be selected as one of the finalists.Highlights:The 2023 ConnectWise Pitch It program is a Shark Tank competition for innovative startup companies that can support the mission of managed service providers (MSPs).The first-place winner receives $70,000, the second-place winner receives $30,000, and the third-place winner receives a fictitious prize (mentioned humorously in the podcast).B2B Toolbox (formerly MPS Toolbox) provides a turnkey e-commerce solution for ConnectWise resellers, enabling them to create an online storefront for selling a wide range of products.Customers can easily search, browse, and purchase products from the resellers' websites without the need for direct interaction.B2B Toolbox offers marketing services to help drive traffic to the resellers' websites and increase online sales.The platform allows resellers to exclude products or categories they don't want to sell and ensures customers have access to products suitable for their business needs.B2B Toolbox emphasizes the importance of capturing revenue from IT hardware and software sales, which can account for a significant portion of customer spending.Website: https://theb2btoolbox.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #B2BToolbox #eCommerceSolution #ConnectWiseResellers #ManagedITServices #ITHardware #ITSoftware #OnlineShopping #BusinessSolutions #MSPs #PitchItCompetition #ITNationConnect === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Uncle Marv and Sean Lardo discuss the upcoming Pitch IT competition by ConnectWise. They introduce Tim Golden from ComplianceRisk.io, who talks about their platform called Polygon, which provides governance as a service for MSPs. Polygon helps MSPs streamline their policies, procedures, and compliance documentation, making it easy and efficient to manage at scale. Tim explains how Polygon integrates with various tools, including ConnectWise, Fort Mesa, and Microsoft Graph API. He also shares advice for MSPs just starting out in compliance and highlights the policy packs available on their platform. Highlights:Pitch It competition sponsored by ConnectWise aims to find innovative startup vendors aligned with MSPs' mission and growth.Polygon by ComplianceRisk.io offers governance as a service, streamlining compliance documentation and processes for MSPs.Integration with ConnectWise, Fort Mesa, Microsoft Graph API, and other tools enhances data management and documentation.Advice for MSPs starting in compliance: pick a framework (e.g., CIS, CompTIA's Trustmark) and start documenting gradually.Policy packs in Polygon facilitate documentation, including HIPAA and FTC policies.Reminder to vote for ComplianceRisk.io in the Pitch It competition on August 29th.=== Websites MentionedComplianceRisk.io - The website of Compliance Risk, offering governance as a service and compliance consulting for businesses. ConnectWise https://www.cisecurity.org: CIS (Center for Internet Security) - A nonprofit organization providing guidelines and best practices for cybersecurity. https://docs.microsoft.com/en-us/graph/overview: Microsoft Graph API - A RESTful API provided by Microsoft for integrating with various Microsoft services and data.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSPs #PitchItCompetition #GovernanceAsAService #ComplianceRisk #PolygonPlatform #Cybersecurity #AssetManagement #DocumentManagement #ITNationConnect === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Uncle Marv continues the summer series for the Connectwise Pitch It program. He interviews Walter Contreras from Binox MSP, who shares his experience as an immigrant and the development of Binox. Binox MSP is a Sales and Marketing solution for MSPs (Managed Service Providers) that provides human verified B2B leads, along with an exclusive PSA (Professional Services Automation) to CRM (Customer Relationship Management) bi-directional sync and marketing automation to help convert those leads into customers. Binox MSP integrates with ConnectWise PSA, Datto Autotask PSA, Kaseya/BMS, Synchro, and Halo. It sends leads to Infusionsoft, HubSpot, and other CRMs.Binox focuses on lead generation and provides human-verified data to help MSPs target prospects effectively. Walter emphasizes the importance of maintaining a personal connection with prospects and believes that Binox enhances the human capacity in sales processes. The conversation highlights the various features of Binox, including website reveal, browser extension, and SMS texting. Highlights:Binox MSP is a revenue growth platform designed for MSPs, providing lead generation and CRM features.Binox offers human-verified data and contact information for targeted prospects.The platform integrates with ConnectWise and provides bi-directional synchronization.Marketing automation tools and partnerships, like MyMatrix, are available within Binox.Binox's browser extension helps identify decision-makers and provides contact information.The platform includes a built-in dialer and SMS texting feature for efficient communication.Walter emphasizes the importance of taking action and building personal connections with prospects.Binox aims to enhance the human capacity in sales processes rather than replacing it with AI.Website: https://binoxmsp.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSP #Connectwise #PitchIt #VendorSpotlight #BinoxMSP #LeadGeneration #CRM #MarketingAutomation #SalesProcess #Data #HumanVerifiedData #Integration #BrowserExtension #SMSMarketing #ITNationConnect #Orlando === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Wayne Creamer from Symoda joins the podcast to discuss their client-facing customer service platform. Symoda aims to improve the customer experience for MSPs and their clients by providing better communication, self-service solutions, and a focus on the client's overall support experience. The platform integrates with popular PSAs like ConnectWise and Autotask, allowing MSPs to create and update tickets directly within the app. Symoda also plans to harness AI to automate tasks and provide a more seamless experience for end users.Key Takeaways:Symoda is a client-facing customer service platform that improves the customer experience for MSPs and their clients.The platform integrates with popular PSAs like ConnectWise and Autotask, allowing MSPs to create and update tickets directly within the app.Symoda aims to automate tasks and provide self-service solutions to improve efficiency and reduce friction in the support process.=== Websites Referencedhttps://symoda.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSP #ConnectWise #PitchItProgram #SharkTank #StartupInnovators #MSPSupport #ChannelProgram #Symoda #CustomerService #MSPCommunication #PSAIntegration #AutomatedTasks #CustomerExperience #MSPClient === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of Uncle Marv's IT Business Podcast, Marvin Bee and Sean Lardo discuss the ConnectWise PitchIT program, a Shark Tank-style competition for emerging and innovative vendors. They are joined by Naren Sathiya from Telivy, a company that automates cybersecurity risk assessments. Telivy helps identify and analyze cyber liabilities across various security areas and offers remediation plans through partner vendors. They also assist MSPs in educating clients about their cyber liabilities and can help save on insurance costs. The episode highlights Telivy's focus on risk advisory for MSPs and the growing importance of digital risks for small businesses.=== Websites Referencedhttps://www.telivy.com/https://www.ycombinator.com/companies/telivy=== HighlightsTelivy automates cybersecurity risk assessments and helps identify and analyze cyber liabilities.Telivy offers remediation plans and works with partner vendors for assistance.They help MSPs educate clients about their cyber liabilities and save on insurance costs.Telivy emphasizes the role of MSPs as risk advisors and the increasing importance of digital risks for small businesses.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #ITNationConnect #ITNation #Cybersecurity #MSPs #VendorSpotlight #RiskAdvisory #DigitalRisks #Automation === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee is joined by Lynn from ASCII and Technology Attorney Bradley Gross. They discuss the ASCIII Edge event in Tampa Florida, and the upcoming Taste of Success, which are local dinner learns organized by the ASCII group. The dinner learns offer an intimate setting for MSPs to network and learn from industry experts like Bradley Gross and Corey from new so. The hosts emphasize the importance of keeping the events small and conversational. The podcast concludes with plans to expand the Taste of Success to more locations in the future.Highlights:ASCII group organizing local dinner learns called the Taste of Success for MSPs in Minneapolis and Denver.Taste of Success Dinner Learns provide an intimate setting for networking and conversations.Bradley Gross is known as the "Batman" of the MSP attorney industry.The events are intentionally kept small for better conversations.Plans to expand dinner learns to more cities in the future.=== The ASCII Edge conference was held in Tampa, Florida on June 21-22, 2023. The conference is designed for MSPs (Managed Service Providers) to come together, share best practices, and learn from one another's experiences. The event was held at the Hilton St. Petersburg Carillon Park. There were private peer meetings of ASCII members, networking opportunities, and time to meet with sponsors. The conference also had a focus on cybersecurity, with a private meeting about the Conceal secure browser extension.#asciiedge #podcast #itbusinesspodcast === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of "Uncle Marv's IT Business Podcast," we took a deep dive into the Microsoft 365 Journey to the Cloud. We covered everything from enhanced email protection to customizing conditional access policies for top-notch security.But that's not all! We also discussed the benefits of utilizing Teams Channels for client communication and monitoring. And of course, we couldn't forget about the failed conditional access and password issues that can sometimes pop up.Now, let's talk about the highlights of this episode:Moving a client to Microsoft 365 Business Premium for enhanced email protection.Importance of customizing conditional access policies for enhanced security.Utilizing Teams Channels for client communication and monitoring.Discussion on failed conditional access and password issues.Timestamps:10:11 - Moving a client to Microsoft 365 Business Premium for enhanced email protection.19:26 - Importance of customizing conditional access policies for enhanced security.27:48 - Utilizing Teams Channels for client communication and monitoring.48:41 - Discussion on failed conditional access and password issues.=== Websites and Resources: Skyline IT Management: https://skylineitmgmt.com/Microsoft 365 Copilot: https://tinyurl.com/2x25wnxeMigrate your content to Microsoft 365: https://tinyurl.com/2y3ebpa2Migration for your Microsoft 365 Tenants: https://tinyurl.com/5xepc6f4Florida Man Throws BBQ Grill at Police: https://tinyurl.com/ybfkm9z6=== #ITBusinessPodcast #Microsoft365 #ITproviders #cloudmigration #BusinessStandard #BusinessPremium #AzureAD #Intune #conditionalaccess #securitypolicies #phishingpolicies #dynamicgroups === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this podcast episode, Marvin Bee and Dinah Giles from Skyline IT Management discuss various topics related to Microsoft 365 and cloud migration. They cover subjects like licenses, cloud adoption, client criteria for migration, hybrid scenarios, customization and branding, and the cost considerations of transitioning to premium licenses. They also touch upon topics like calendar sharing and deploying Windows 10 using cloud configuration. The episode concludes with an invitation to a live show July 12, 2023 where they will answer questions from the audience. Highlights:Discussion on licenses and the difference between standard, basic, and premium licenses.Importance of cloud migration for IT providers and the potential for business expansion.Considerations for selecting clients who are interested in moving to the cloud.Customization and branding options available in Microsoft 365.The security benefits of customization and branding.Exploring the deployment of Windows 10 and customization through Azure AD and Intune.Cost considerations and options for annual commitments and discounts.Explanation of the hybrid model and the steps involved in moving clients to the cloud.The importance of setting up domains and configuring DNS settings.The benefits of using Microsoft 365 for small businesses.Mention of a live show on July 12th for further discussions and Q&A.=== Websites and Resources: Skyline IT Management: https://skylineitmgmt.com/Microsoft 365 Copilot: https://tinyurl.com/2x25wnxeMigrate your content to Microsoft 365: https://tinyurl.com/2y3ebpa2Migration for your Microsoft 365 Tenants: https://tinyurl.com/5xepc6f4=== #ITBusinessPodcast #Microsoft365 #ITproviders #cloudmigration #BusinessStandard #BusinessPremium #AzureAD #Intune #conditionalaccess #securitypolicies #phishingpolicies #dynamicgroups === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of "Uncle Marv's IT Business Podcast," the hosts discuss the importance of tailored content and videos for MSPs. They emphasize the need for guidance in creating content that aligns with an MSP's model, clients, and goals. They also highlight the value of being involved in meetings and providing guidance for implementing marketing plans. The hosts stress the importance of fair compensation for content production and goal alignment. The episode concludes with a discussion about the MSP Corner website and the supportive community it offers.Highlights:The hosts provide guidance on creating tailored content and videos for MSPs.They emphasize the value of being involved in meetings and providing guidance for marketing plans.Fair compensation for content production and goal alignment is discussed.The MSP Corner website and its supportive community are highlighted.=== List of Websites and Resources Mentioned in the Podcast:MSP Corner - https://mspcorner.com/Single Point of Contact - https://singlepointoc.com/A Definitive Guide to Cybersecurity by Gregory Morawietz - https://amzn.to/46IHToU=== Hashtags:#MSPCorner #ContentCreation #VideoMarketing #MarketingPlan #SEOBestPractices #DigitalFootprint #WebsiteOptimization #SalesGoals #MarketingGoals #LeadGeneration #OnlinePresence #BusinessGuidance #TailoredContent #MarketingStrategies #Webinars #SocialMediaMarketing #DigitalMarketing #OnlineAdvertising #KeywordResearch #AdWords #SearchEngineOptimization #MarketingEducation #VendorEngagement #CaseStudies === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this podcast episode, Marvin Bee and Diana Giles continue their discussion about Microsoft 365 and setting up clients in the cloud. They start by briefly recapping the differences between Business Standard and Business Premium licenses. Diana shares her screen and introduces M365maps.com, a website that provides visual representations of the various licensing options in Microsoft 365. They emphasize the importance of understanding licensing requirements for clients and encourage IT providers to consider moving their clients to the cloud.Diana then dives into the process of setting up a client's Microsoft 365 environment. She discusses the need to clean up user accounts and ensure proper formatting for user names during migration from a server. She also mentions the option to import users' accounts using an Excel spreadsheet or CSV file. Diana highlights the significance of having the necessary licenses in place before assigning them to users, as it streamlines the setup process.Moving on, Diana explains the importance of setting up user groups and recommends utilizing dynamic groups for easier management. She demonstrates how to create dynamic membership rules for device groups in Azure AD. Diana emphasizes the benefits of using dynamic groups for automation and ease of user management.The conversation then shifts to conditional access policies, which play a crucial role in maintaining a secure Microsoft 365 environment. Diana provides an overview of the policy settings and showcases examples like multi-factor authentication, allowed/disallowed locations, and template options for conditional access policies. She stresses the importance of creating naming conventions and using detailed policies to enhance security.Lastly, Diana highlights the advanced threat protection features in Microsoft 365, specifically safe attachments and safe links, which provide enhanced security for emails. She mentions that these features require premium licenses for full functionality.The episode concludes with Marvin Bee asking about license requirements for different user types, and Diana explains that while some users may not require premium licenses, it ultimately depends on their specific needs.Highlights:Recap of differences between Business Standard and Business Premium licensesIntroduction to M365maps.com for visual representations of licensing optionsCleaning up user accounts and formatting names during migrationImporting user accounts via Excel spreadsheet or CSV fileImportance of having licenses in place before assigning them to usersSetting up user groups and utilizing dynamic groups for easier managementExploring dynamic membership rules for device groups in Azure ADOverview of conditional access policies and their settingsCreating naming conventions and using detailed policies for enhanced securityAdvanced threat protection features: safe attachments and safe linksLicense requirements for different user types=== Websites Mentioned: https://skylineitmgmt.com/https://m365maps.com/=== #ITBusinessPodcast #Microsoft365 #ITproviders #cloudmigration #BusinessStandard #BusinessPremium #AzureAD #Intune #conditionalaccess #securitypolicies #phishingpolicies #dynamicgroups === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode, Marvin Bee is joined by Diana Giles from Skyline IT Management to discuss the benefits and process of transitioning to Microsoft 365 and the Azure cloud. Diana shares her background and how she became a 365 guru, emphasizing the shift from break-fix to managed service provider (MSP) model. They explore the advantages of moving to the cloud, including enhanced security, convenience, data accessibility, and control through policies and compliance measures. They delve into the features of Microsoft 365 Business Premium, such as conditional access, mobile device management, SharePoint, OneDrive, and Teams. The conversation touches on topics like file syncing with Files on Demand, hybrid deployments, and considerations when migrating from on-premises systems. The episode concludes with a brief discussion about starting fresh versus transitioning existing clients and the possibility of migrations from other platforms.Diana's Website: https://skylineitmgmt.com/Microsoft 365 Websiteshttps://www.microsoft.com/en-us/microsoft-365https://www.office.comhttps://status.office365.comEpisode Highlights:Diana's journey from being an IT professional to becoming a 365 guruBenefits of moving to the cloud, including enhanced security and data accessibilityOverview of Microsoft 365 Business Premium and its featuresExploring policies, compliance, and control options in Microsoft 365File syncing and storage with OneDrive and SharePointConsiderations for hybrid deployments and client migrationsStarting fresh versus transitioning existing clients to the cloud=== Microsoft 365 is a product family of productivity software, collaboration, and cloud-based services owned by Microsoft. It includes online services such as Outlook.com, OneDrive, Microsoft Teams, and programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web) . Enterprise products and services associated with these products such as Exchange Server, SharePoint, and Yammer are also included. The Office 365 brand remains in use for its enterprise, education, healthcare, and governmental plans.=== #ITBusinessPodcast #ChatsWithAGuru #365Guru #CloudComputing #Azure #Microsoft365 #ManagedServiceProviders #CloudMigration #DataSecurity #RemoteWork #BusinessProductivity #FileSyncing #SharePoint #OneDrive #Teams === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee and Sean Lardo discuss ConnectWise's pitching program for 2023, which will take place in Orlando. They are joined by Andrew Hunt from getKambium, a tool that helps MSPs with sales enablement and customer engagement. Andrew explains that getKambium is a portal-based service that guides MSPs through workshops and QBR processes, allowing them to have meaningful business conversations with their clients. The tool integrates with ConnectWise's CRM and helps MSPs retain customers by focusing on their business needs. It also assists MSPs in becoming virtual CIOs for their clients. The episode concludes with a discussion about the upcoming IT Nation Connect conference in Orlando.Website: https://getkambium.com/Highlights:ConnectWise is hosting a pitching program in Orlando for innovative vendors.The finalists will compete on stage at IT Nation Connect for a chance to win $70,000.Andrew Hunt from getKambium joins the podcast as a repeat offender for PitchIT.getKambium is a portal-based service that helps MSPs with sales enablement.The tool facilitates business conversations and customer engagement.It integrates with ConnectWise's CRM and assists with client retention.MSPs can become virtual CIOs for their clients using getKambium.The upcoming IT Nation Connect conference in Orlando is mentioned.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #ITNationConnect #MSP #SalesEnablement #BusinessConversation #CustomerEngagement #VirtualCIO #ITNation === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee and Sean Lardo discuss ConnectWise's pitch competition and its aim to find innovative vendors in the IT industry. They highlight the diverse range of vendors and solutions involved in the competition, emphasizing the importance of supporting MSPs and end-users. Later, they introduce Shay Cohen, CEO and founder of Kamanja, a compliance-as-a-service company. Shy explains how he started the company to address the need for affordable and automated compliance solutions. Kamanja offers a unified compliance service platform that covers various aspects of compliance, including vulnerability scanning, risk assessment, incident reporting, and supply chain management. They emphasize Kamanja's unique approach of making compliance a journey rather than a task. Shay also discusses the company's internal and external audit automation and asset management capabilities. The episode concludes with Marvin wishing Shy good luck and expressing interest in exploring Kamanja further.Website: https://kamanja.io/Highlights:ConnectWise's pitch competition aims to find innovative vendors in the IT industry.The competition features vendors from various verticals and industries, offering diverse solutions.Shay Cohen from Kamanja joins the podcast as a vendor in the competition.Kamanja provides compliance-as-a-service, focusing on automation and affordability.Their unified compliance service platform covers vulnerability scanning, risk assessment, incident reporting, and more.Kamanja emphasizes making compliance a journey and simplifying the process.The company offers internal and external audit automation and asset management capabilities.Shay discusses the cultural differences in the MSP market and Kamanja's tailored approach.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchCompetition #ComplianceAsAService #MSPs #ITNation #Innovation #Automation #Cybersecurity === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee and Sean Lardo discuss ConnectWise's PitchIT program and interview Matthew Koenig from NodeWare. The PitchIT competition aims to find innovative vendors that align with the mission of MSPs. Matthew Koenig explains that NodeWare is a continuous vulnerability scanning tool that helps MSPs improve their security stack and streamline vulnerability management. The software runs in the background, providing up-to-date information and allowing MSPs to address critical vulnerabilities immediately. NodeWare offers a multi-tenant dashboard, comprehensive reporting, and the ability to add team members for easier collaboration. Website: https://nodeware.com/Highlights:ConnectWise's PitchIT program seeks innovative vendors for MSPs.NodeWare is a continuous vulnerability scanning tool for MSPs.The software runs in the background, providing real-time vulnerability information.It offers a multi-tenant dashboard and comprehensive reporting.NodeWare allows the addition of team members for better collaboration.The software can send critical vulnerabilities directly to the support email or create tickets.NodeWare aims to have native integration with IT Nation Connect in November.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #MSP #NodeWare #VulnerabilityScanning #ITNationConnect === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.