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563 How to Solve the People Problems with Tech Projects
Episode 563

563 How to Solve the People Problems with Tech Projects

This episode features a fascinating discussion with the leadership geek, Grace Judson. Grace's groundbreaking journey through the tech industry has led her to address the people problems, often overlooked, that can derail tech projects.

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) · Grace Judson

September 30, 202339m 22s

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Show Notes

*** Grace Judson will be a guest on our live show, Wednesday, October 4 at 8 PM Eastern (www.itbusinesspodcast.com/live)

Tech projects can sometimes go off the rails, and more often than not, it is people-related issues that are to blame. Communication, or rather, the lack of it, can be a project's undoing. We discuss the significance of communication in any project, from acknowledging the "curse of knowledge" to setting clear boundaries. 

During our exploration of these predicaments with Grace Judson, we uncover how understanding each individual's response to a project and calling for reinforcements for larger tech endeavors can prevent such derailments. 

=== Links from the show

Website: https://www.gracejudson.com/

Book: Never Split the Difference: Negotiating as if Your Life Depended on It: https://amzn.to/3tgTRqE

=== Upcoming Events

https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. 

https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). 

https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. 

=== Show Information

Website: https://www.itbusinesspodcast.com/

Host: Marvin Bee

=== Show Sponsors

Presenting Sponsor: NetAlly: https://www.netally.com/

Live Show Partner: Computers Done Right: https://computersdoneright.com/

Live Show Partner: Instant Houescall: https://instanthousecall.com/

=== Support the Show

Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ

Become a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?

One-Time Donation: https://www.buymeacoffee.com/unclemarv

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ
☕ Support the show: https://ko-fi.com/itbusinesspodcast

If you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Topics

project managementpeople problemspolitics of projectsit service providersreputational damagemsp businesscurse of knowledgeleadershipscope creepit business podcastmanaged service providergrace judsondifficult clientscommunicationtech projectstech industrysetting boundaries