Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Evo Security is a cybersecurity company that focuses on Identity and Access Management (IAM) solutions. Join us for an enlightening conversation with Nick Wolf as we unpack the importance of privileged access management, multi-factor authentication, single sign-on, and passwordless logins for small to medium-sized businesses. Hear about how Evo Security provides all these features in a single platform for Managed Service Providers (MSPs) to white label and resell to their end user customers.Evo Secure Login: Evo Secure Login is a feature that allows users to log in securely to Evo Security's platform. It provides a single, scalable, and secure place to configure and manage identity and access. Users can log in to the platform via a web browser login on evosecurity.com or through the Evo Secure Login app on their mobile devices. Evo Secure Login helps eliminate the sharing of admin credentials and provides a centralized solution for managing user access.Evo Elevated Access: Evo Elevated Access is a capability that enables admins and technicians to elevate their privileges within Evo's platform. With Evo Elevated Access, technicians can log in as themselves and have the ability to perform privileged actions, such as provisioning and auditing, within the platform. This feature helps reduce the risks associated with shared admin credentials and provides granular privileged access control. === Links from the showWebsite: https://www.evosecurity.com/Bitwarden Secrets Manager Safeguards Sensitive Credentials: https://tinyurl.com/3fnndwz2=== Upcoming Eventshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Join us as we chat with Craig, who discusses his crucial role as the bridge between external stakeholders and the internal teams designing the new Pax 8. We explore the significance of listening systems, advisory councils, and focus groups in understanding and delivering what the ecosystem needs. Craig shares how his role focuses on creating a three-sided marketplace that serves partners, customers, and vendors, offering unique experiences for each stakeholder. Pax8 is a company that offers a cloud marketplace for businesses to buy, sell, and manage cloud solutions, The Pax8 Marketplace is a platform that allows businesses to quote, order, bill, and provision cloud products in one place, all with one monthly bill. === Links from the showTo learn more about Pax8: https://www.pax8.com/en-us/Register for Pax8Beyond 2024: https://www.pax8beyond.com/=== Upcoming Eventshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

We understand how vital lead generation is for MSPs and the significance of influential leadership coupled with effective messaging. We also highlight the transition from a break-fix model to a proactive approach and the critical role of a solid contract in MSP protection. We tackle the common marketing challenges MSPs face and discuss why hitting a growth plateau might signal a need for a change in leadership.The final segment of our chat takes us through the fascinating world of paywalls, marketing, and conversions. We discuss the necessity of tracking visitors to websites, and the techniques for effectively converting these visitors. === Time Stamps(0:05:30) - Uncle Marv rant about "junior" and eBay return(0:11:53) - Introduction to MSP Corne(0:14:45) - Discussion on the importance of effective leadership and messaging in lead generation for MSPs.(0:17:05) - Insight on the transition from a reactive to a proactive model in IT and the challenges that come with it.(0:21:15) - The importance of a solid contract for MSP protection; Strategies on how IT firms can increase their revenue.(0:32:24) - Deep dive into the world of paywalls, marketing, and conversions.(0:35:45) - Discussion on the importance of tracking visitors to websites and techniques for effectively converting these visitors.(0:52:40) Florida Man and a fox stealing breakfast burritos=== Links from the showQuestion of the Month: https://www.itbusinesspodcast.com/p/monthly-q/What is your most unique or memorable gift that you've given to a client to say thank you?MSP Corner Facebook Page: https://www.facebook.com/groups/mspcornerMSP Corner LinkedIn Page: https://www.linkedin.com/company/msp-corner/Florida Man Proposes to Girlfriend with a hot dog: https://tinyurl.com/4ach78cnFlorida Man Robs Wendy's with Alligator: https://tinyurl.com/3jnn5btf=== Get your NetAlly CyberScope from Amazon: https://amzn.to/3qwDdSR=== Upcoming Evntshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode, we take a closer look at the NetAlly CyberScope, the world's first handheld cybersecurity analyzer. We'll explore the features and capabilities of this innovative tool, including a demo of the product in action. We'll also discuss how CyberScope can be used for Wi-Fi site assessments and how it can be paired with Nmap for effective network security assessments. We’ll also keep you updated on key industry events like the upcoming TechCon Unplugged conference and the new Team Plan launched by Syncro for MSPs. This episode is a must-listen for anyone keen on staying informed about the latest in IT and keen to learn from real-life experiences. Here are some features of the NetAlly CyberScope: Comprehensive Cyber Security Assessment: The CyberScope provides a thorough assessment of cyber security risks, allowing users to identify vulnerabilities and potential threats.Network Vulnerability Scanning: The CyberScope includes a network vulnerability scanner that helps identify security weaknesses in the network infrastructure.Portable and Powerful: The CyberScope is designed to be a portable tool, allowing users to perform security assessments on-site. It combines multiple functionalities into a single device.Wi-Fi AP and Client Detection: The CyberScope can detect all Wi-Fi access points (APs) and clients across multiple channels, providing insights into the RF reach inside and outside a facility.Endpoint and Network Discovery: The CyberScope supports endpoint and network discovery, allowing users to identify devices connected to the network and gather information about them.Wireless Security Scans: The CyberScope can perform wireless security scans to identify potential vulnerabilities in wireless networks.Ruggedized Design: The CyberScope is built with a ruggedized design, making it suitable for use in various environments and conditions.These features make the NetAlly CyberScope a powerful tool for assessing and analyzing cyber security risks at the site access layer.=== Links from the showQuestion of the Month: https://www.itbusinesspodcast.com/p/monthly-q/What is your most unique or memorable gift that you've given to a client to say thank you?NetAlly CyberSCope Product Page: https://cyberscope.netally.com/Get your NetAlly CyberScope from Amazon: https://amzn.to/3qwDdSRNMap - Network Mapping Tool to scan for open ports and vulnerabilities: https://nmap.org/Florida Man Throws Rocks Inside McDonald's: https://tinyurl.com/bddy7fue=== Upcoming Evntshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Listen in as we converse with Lori Saitz, the CEO of Zen Rabbit, about the significance of appreciating clients and how it can positively impact our business relationships. We explore the law of reciprocity, and how sending a simple thank you to your clients can create an environment of loyalty and trust. Lori takes us through her journey of creating and scaling Zen Rabbit, a business centered around thanking clients through unique gifts like the Gratitude Cookie.Join us as we brainstorm creative and thoughtful ways to thank our clients, building stronger relationships beyond the traditional coffee mugs and holiday gifts. Lori shares her insights on how offering personal experiences or meaningful gifts at any time of the year can leave a lasting impression. From referencing BrownieLocks.com for a list of holidays and celebrations throughout the year, to our own experiences of sending heart-shaped toffee to clients in February, this conversation is packed with inventive ideas.As the discussion progresses, we uncover the concept of appreciation marketing and how it differs from promotional items. Lori breaks down why gift cards can sometimes be limiting and why it's essential to give something that the recipient will actually use. This episode also features news about VPN vulnerabilities, the promotion of Craig Donovan at Pax 8, and our regular Florida Man story segment. Don't miss out on this enriching conversation filled with valuable tips and advice.=== Links from the showLori's Website, Zen Rabbit: https://zenrabbit.com/Predictably Irrational (by Dan Ariely): https://amzn.to/3DR1TbIDaily, Weekly, and Monthly Observances: https://www.brownielocks.com/News: Top VPN services can be tricked: https://tinyurl.com/yxdtun44News: Pax8 Names Craig Donovan Chief Experience Officer: https://tinyurl.com/yrnyuwxxFlorida Man Steals Keys from Stroller at EPCOT: https://tinyurl.com/3w2bw6d5Man Breaks into Florida Church, Baptizes himself, then Steals: https://tinyurl.com/39c6hfk4=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Watch the video recording here: https://youtu.be/msg6U6GXzUYNaviStack is a game-changer for IT service providers and vendors. This robust platform streamlines your access to content, white-label materials, technical documentation, and sales collateral from all your vendors, all in one place. Plus, it offers a seamless way to communicate with your vendor ecosystem directly within the portal. NaviStack also facilitates communication with vendors directly within the portal, making it easier for IT service providers to grow their businesses.Peel back the layers of vendor-partner communication as we delve into the challenges and solutions NaviStack brings to the table for scaling channel programs. Feel the pulse of a new era as we discuss how transparency on this platform has led to fascinating scenarios concerning product reviews and vendor contact. Discover how NaviStack elevates vendor-MSP communication to an unprecedented level, empowering MSPs to lean more on their vendors and grow their businesses effectively.=== Channel Program website: https://channelprogram.com/NaviStack: https://channelprogram.com/navistackIndustry Event Calendar: https://channelprogram.com/industrycalendar=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode, Uncle Marv discusses his choice between Threat Locker and CyberFox Elevate for privileged access management and auto elevation in his IT business. He provides insights into his decision-making process and explains why he ultimately chose Threat Locker due to its zero-trust approach, application whitelisting, and ring fencing capabilities.Key Takeaways:Uncle Marv shares his experience with renting a vehicle from SIXT and suggests sticking with reliable service providers even if the price is slightly higher.Marvin talks about his decision to choose Threat Locker over CyberFox Elevate for privileged access management due to Threat Locker's zero-trust approach and additional security features.Threat Locker's approval system for running applications provides increased control and security.Marvin plans to implement Threat Locker on his law firm clients' endpoints and may consider using AutoElevate for other clients in the future.The show also mentions the launch of the NaviStack tool by the channel program, which allows MSPs to visualize their vendor stack and streamline operations.===Hissing alligator protects nest in Florida backyard: https://tinyurl.com/4fwmvyy6=== === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv=== #ITBusinessPodcast #ITBusiness #PrivilegedAccessManagement #AutoElevation #ThreatLocker #CyberFoxElevate #Florida #MSP #ManagedServiceProviders #Cybersecurity #ZeroTrust #ApplicationWhitelisting #RingFencing #Navistack #VendorStack #VisualizeStack #ChannelProgram #ITSecurity #ITSupport === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin talks about the importance of customer service in running a successful IT business. He emphasizes the significance of active listening to understand customer needs and frustrations. Marvin shares his experiences and interactions with clients over the years, emphasizing the value of giving full attention, avoiding interruptions, and showing empathy to build strong client relationships.Key Takeaways:Prioritize active listening: Focus completely on the customer, avoid distractions, and let them speak without interruptions.Clarify and paraphrase: Repeat back to the customer what you heard to ensure understanding.Show empathy: Understand and acknowledge their frustrations and concerns with technology.Be proactive: Keep customers informed throughout the process, addressing their needs promptly.Avoid judgment: Approach customers with an open mind and without judgment.=== Links from the showFlorida Man arrested after spraying women with garden hose: https://tinyurl.com/yms5yu77Florida Man arrested after dunking woman's head in vat of tar: https://tinyurl.com/47t3vcc7=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv=== #ITBusinessPodcast #TechTalk #CustomerService #TechToTech #BusinessTips #Entrepreneurship #TechNews #ITConsulting #SmallBusiness === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee interviews Ed Mana, the founder and CEO of Bizzity, a software-as-a-service platform aimed at helping managed service providers (MSPs) improve their sales and marketing processes. Bizzity focuses on making sales and marketing faster and easier for MSPs, helping them save time, boost revenue, and focus on growing their business. The platform offers features such as streamlined quoting processes, efficient integration with other tools, fast data syncing, and real-time analytics and reporting.Overall, Bizzity aims to provide MSPs with a comprehensive solution to enhance their sales and marketing efforts and ultimately boost their business success.Key Takeaways:Bizzity is a software-as-a-service platform designed to help MSPs improve their sales and marketing processes.The platform focuses on streamlining quoting processes, offering efficient integrations, fast data syncing, and real-time analytics.Bizzity prioritizes customer fit and aims to have raving fans rather than raving lunatics as clients.The software provides features like version control to avoid quote mistakes and a dashboard for a clear overview of the sales process.Bizzity's product feed includes 1.3 million records, accessing major distributors like D&H, TD Synnex, and Ingram.The platform offers real-time updates and fast analytics to ensure MSPs can work efficiently and close deals quickly.Website: https://www.bizzity.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ManagedServiceProviders #ITProfessionals #ConnectWisePitchIT #SummerSeries #PitchItProgram #ITNationConnect #MSPs #SalesAndMarketing #Bizzity #SoftwareAsAService #QuotingProcess #Integrations #DataSyncing #RealTimeAnalytics #ManagedServices #ChannelCon #ITNation #TechBusiness #BusinessTechnology === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee speaks with Juan Fernandez, the channel chief, and Tiffany Ricks, the founder of HacWare. HacWare is a startup competing in ConnectWise's PitchIT program, which aims to find vendors with emerging technologies that complement ConnectWise's ecosystem and support MSPs.HacWare provides a 100% automated phishing simulation and security awareness training platform to educate end-users on identifying and avoiding phishing attempts. Their platform utilizes generative AI to create targeted phishing simulations based on real phishing trends and user vulnerabilities. HacWare's reporting goes beyond simple pass/fail results, providing insights into risky user behaviors and the potential cost of security breaches to the organization.Key Takeaways:HacWare is an automated phishing simulation platform using generative AI for targeted training.HacWare's reporting offers insights into risky user behaviors and potential costs of security breaches.HacWare's platform helps MSPs save time, increase revenue, and provide value to their customers.HacWare distinguishes itself through its unique generative AI capabilities, compliance support, and partner support program.Website: https://www.hacware.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #PhishingSimulations #AIsecurity #MSPs #ManagedServiceProviders #CybersecurityTraining #EmergingTechnologies #TechStartups #CybersecurityAwareness #ITNationConnect #InformationSecurity #SecurityTraining #CyberThreats #DataProtection #ITBusiness #AIinCybersecurity #PhishingPrevention #CybersecuritySolutions #TechEntrepreneurs === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee interviews Larry Meador, the channel chief for DataStream Insurance. DataStream is a specialty cyber insurance-only broker with over 40 different carriers in their portfolio. They focus on partnering with MSPs and MSSPs to help their SMB clients get insured. The company uses AI and machine learning to analyze data, enabling them to offer better products and help MSPs get ahead of the insurance process. The discussion revolves around the misconceptions surrounding cyber insurance and the recent increase in premiums due to a lack of understanding from some insurance carriers.Key Takeaways:DataStream is a specialty cyber insurance-only broker, working with MSPs and MSSPs to insure SMBs.DataStream uses AI and machine learning to analyze data and offer better insurance products.Cyber insurance has experienced a rise in premiums due to some insurance carriers' lack of understanding about the unique risks involved.MSPs can benefit from partnering with DataStream to save time and reduce liability when referring customers for cyber insurance.The IT Nation Connect in November will feature a Pitch It program where DataStream will participate as an emerging vendor.Website: https://datastreaminsurance.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ITprofessionals #cyberinsurance #MSPs #MSSPs #ITNationConnect #PitchItProgram #DataScience #AI #machinelearning #cybersecurity #emergingvendors #SMBs #insurance #cyberresilience #actuarialdata #premiums #ITNation #Orlando #technology #cyberliability === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee interviews Nathaniel Morris, from EQ Digital, on maximizing technological value for businesses. They discuss how technology is an expensive investment, and many companies fail to get the most value out of it due to improper deployment, redundancies, and lack of understanding of its impact on the business. Nathaniel emphasizes that technical teams need to understand the business context and articulate how technology can enable better capabilities and deliver more value to the company.Nathaniel explains how companies can identify issues with their culture, trust, and clarity, which are essential for a healthy technology organization. He emphasizes the importance of transparency and alignment between business and tech partners to deliver real value to customers.Highlights:Technology is an expensive investment, and businesses need to ensure they get the maximum value out of it.Technical teams should focus on understanding the business context and how technology impacts the organization positively.Companies can add 20% in business value without adding new technology by leveraging existing resources and understanding their impact on the business.When technology decisions are made without considering the business's needs and customer experience, it can lead to significant financial losses.An outside perspective can help identify and address trust, clarity, and culture issues within an organization.Building culture is about creating the right conditions and ensuring a trustworthy environment with clarity for employees.Healthy technology organizations require a balance of trust, culture, and clarity among their teams.Transparency between technology providers and clients fosters a partnership that drives value for both parties. EQ Digital focuses on emotional intelligence and business alignment in the digital transformation process.=== Website: https://eqdigital.com/=== #ITBusinessPodcast #businessandtech #technologyalignment #harmonyinbusiness #leadership #businessvalue #ITstrategy #technologyconsulting #businessoptimization #digitaltransformation #businessintelligence #EQDigital #ROI #vendors #trust #culture #clarity #processoptimization #partnerrelationships #businesscontext #technologyimplementation #technologyintegration #businessgrowth #businesssuccess === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee and Sean Lardo discuss the ConnectWise PitchIT program, a shark tank-like competition for emerging vendor technologies and services that complement the ConnectWise ecosystem and support the MSP mission. They introduce Brian Doyle, co-founder and CEO of vCIOToolbox, a unified platform for VCIOs and VCsOs to engage with their customers, build roadmaps, and guide them towards using technology to improve their organizations. vCIOToolbox consists of two core products: On-Point Manage and Cyberance, which help MSPs build cyber programs for their customers and create new revenue streams. Brian explains how vCIOToolbox streamlines the process of conducting QBRs (Quarterly Business Reviews) and building strategic plans with customers to align technology goals with business objectives. The Power QBR Formula Blueprint is introduced as a five-step process to improve customer relationships and retention. Brian also talks about the Ramp Camp, a coaching and training program to help MSPs implement the vCIOToolbox process effectively.Key Takeaways:ConnectWise PitchIT program is a shark tank-like competition for emerging vendor technologies and services that complement the ConnectWise ecosystem and support the MSP mission.vCIOToolbox is a unified platform for VCIOs and VCsOs that helps engage with customers, build roadmaps, and guide them towards leveraging technology for organizational improvement.vCIOToolbox offers two core products: On-Point Account Management Platform and VC Sub-suite Cyberants, aiding MSPs in building cyber programs and generating new revenue streams.The vCIOToolbox process streamlines QBRs and helps align technology goals with business objectives through strategic planning and joint strategic plans with customers.The Power QBR Formula Blueprint is a five-step process for conducting effective QBRs and enhancing customer relationships.Ramp Camp is a coaching and training program to help MSPs implement the vCIOToolbox process with accountability and optimize results.Website: https://vciotoolbox.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #MSP #ManagedServiceProviders #Technology #IT #VCIO #CyberSecurity #QBR #QuarterlyBusinessReview #ITNationConnect #EmergingVendors #BusinessImprovement #StrategicPlanning #TechnologyRoadmap #CustomerEngagement #BusinessObjectives #RampCamp #Coaching #Training #Accountability === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee continues the summer series on the ConnectWise PitchIT program. He is joined by Sean Lardo, who explains that PitchIT is a shark tank-like competition sponsored by ConnectWise. The featured vendor in this episode is Josh Kindiger from Grok Stream, a company specializing in AI and machine learning for operations centers of MSPs. They integrate with various systems, helping MSPs proactively and predictively identify and fix problems in real-time, aiming for self-healing operations. Their multi-tenant platform ensures data security and offers efficient implementation, showcasing value in a short timeframe.Key Takeaways:PitchIT is a competition sponsored by ConnectWise, seeking the best emerging technologies to support MSPs.Grok Stream is an AI and machine learning company focused on optimizing operations centers for MSPs.Grok Stream's platform integrates with RMMs and ticketing systems to provide real-time, proactive problem identification and resolution.Their multi-tenant platform ensures data security and allows efficient implementation.The goal is to help MSPs achieve self-healing operations and ensure customer satisfaction with minimal downtime.Website: https://grokstream.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #MSP #AI #MachineLearning #GrokStream #OperationsCenter #RealTime #Proactive #SelfHealing #DataSecurity #TechCompetition #EmergingTechnologies #ManagedServiceProviders #TechStartup #ITNationConnect #TechInnovation #BusinessTech #ArtificialIntelligence === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee and guest Sean Lardo discuss the ConnectWise 2023 Pitch It competition. PitchIT is a shark tank-like competition sponsored by ConnectWise, seeking emerging vendors in the IT space that complement ConnectWise's ecosystem and support the mission of managed service providers (MSPs). The guest for this episode is Ian Garrett from Phalanx, a lightweight data loss prevention and document mapping solution. Phalanx offers data protection by encrypting sensitive documents across various workspaces like Office 365 and Google Workspaces, making it a valuable tool for MSPs serving clients in finance, government contracting, and other sectors handling sensitive information.Key Takeaways:PitchIT is a shark tank-like competition by ConnectWise for emerging vendors in the IT space. The top three finalists of PitchIT get free booth space at IT Nation Connect, and the winner receives a grand prize of $70,000.Phalanx offers lightweight data loss prevention and document mapping to help protect sensitive documents across various workspaces.Phalanx's solution is functional at all levels, from sole proprietors to large enterprises, making it suitable for various MSP clients.The solution operates with Zero Trust data access, enhancing security in remote and hybrid work environments.Phalanx's development was inspired by the need for improved cyber strategies in the post-COVID era of remote work.Website: https://www.phalanx.io/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSP #Connectwise #PitchIt #VendorSpotlight #ConnectWise #ITNationConnect #Phalanx #ZeroTrustDataAccess #DataProtection #DocumentMapping #SecureFileSharing #EndpointSecurity #CloudSecurity === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Highlights:Marvin highlights the NetAlly AirCheck G3 Wireless Analyzer, a versatile tool for testing and analyzing Wi-Fi networks, and shares a real-world use case during a client visit.He talks about his experience in building custom servers for a major network upgrade project and compares the cost and convenience of doing so with established vendors like HP, Dell, and Lenovo.Marvin seeks advice from the community on installing Hyper-V for the first time and asks for tips and gotchas to look out for during the process.The podcast also promotes TechCon Unplugged, an upcoming event for IT professionals to gather and share knowledge.Lastly, Marvin mentions the possibility of attending DattoCon in Miami and discusses the benefits of visiting the Kaseya Center for a day trip.=== Here is a list of websites mentioned in the show:AirCheck G3 Wireless Analyzer: netally.com/AirCheckBuy it on Amazon: https://amzn.to/3K9VUlNHP Enterprise: https://www.hpe.com/us/en/home.htmlDell: https://www.dell.com/en-usLenovo: https://www.lenovo.comTechCon Unplugged: techconunplugged.comASCII Cup: https://events.ascii.com/DattoCon: https://www.dattocon.com/=== #ITBusinessPodcast #AirCheckG3 #NetAlly #ITProfessional #ManagedServiceProvider #TechDepartment #VendorPitches #Interviews #Wi-FiTesting #AirCheck #EtherScope #LinkRunner #LinkSprinter #NetworkTesting #TechSupport #DomainController #ActiveDirectory #NetBIOS #VLAN #DataVLAN #PhoneVLAN #NetworkCables #NetworkDiscovery #Wi-FiAnalyzer #CustomServers #ServerConfiguration #HyperV #VirtualMachines #ScreenConnect #ConnectWise #RemoteSupport #InstantHouseCall #TechConUnplugged #ASCII #DattoCon #ITConference #Miami #ITServices === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, our guest is Karla Reffold, COO of Orpheus Cyber, a company specializing in vulnerability prioritization and risk ratings. Karla explains how their platform helps organizations improve their security by predicting which vulnerabilities are likely to be exploited in the future, saving time and resources. She also discusses how Orpheus Cyber assists with supply chain management by providing risk ratings for suppliers. The episode concludes with the host expressing excitement about meeting Karla at IT Nation Connect.Highlights:The Pitch It 2023 program is a Shark Tank-style competition sponsored by ConnectWise.Orpheus Cyber offers vulnerability prioritization and risk ratings.Their platform predicts which vulnerabilities are likely to be exploited in the future, saving time and resources.Orpheus Cyber's platform also helps with supply chain management by providing risk ratings for suppliers.The platform eliminates the need for time-consuming and incomplete questionnaires.Maintaining up-to-date vulnerability scans and considering supply chain management are crucial for MSPs.Orpheus Cyber's solution is efficient, fast, and cost-effective, especially for small to medium businesses.Website: https://orpheus-cyber.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSP #Connectwise #PitchIt #VendorSpotlight #ConnectWise #ITNationConnect #SharkTankCompetition #Startups #MSPs #Cybersecurity #VulnerabilityPrioritization #RiskRatings #SupplyChainManagement === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Uncle Marv interviews Norm MacConkey from B2B Toolbox, formerly known as MPS Toolbox. B2B Toolbox provides a turnkey e-commerce solution for ConnectWise resellers, allowing them to create an online storefront and sell a wide range of products, including IT hardware and software. The platform enables customers to easily browse, select, and purchase products without the need for direct interaction. B2B Toolbox also offers marketing services to help drive traffic to the resellers' websites. The episode discusses the benefits of offering e-commerce capabilities and emphasizes the importance of capturing revenue from hardware and software sales that might otherwise go to larger retailers like Amazon. The host and guest express their enthusiasm for B2B Toolbox's participation in the ConnectWise Pitch It competition and their hope to be selected as one of the finalists.Highlights:The 2023 ConnectWise Pitch It program is a Shark Tank competition for innovative startup companies that can support the mission of managed service providers (MSPs).The first-place winner receives $70,000, the second-place winner receives $30,000, and the third-place winner receives a fictitious prize (mentioned humorously in the podcast).B2B Toolbox (formerly MPS Toolbox) provides a turnkey e-commerce solution for ConnectWise resellers, enabling them to create an online storefront for selling a wide range of products.Customers can easily search, browse, and purchase products from the resellers' websites without the need for direct interaction.B2B Toolbox offers marketing services to help drive traffic to the resellers' websites and increase online sales.The platform allows resellers to exclude products or categories they don't want to sell and ensures customers have access to products suitable for their business needs.B2B Toolbox emphasizes the importance of capturing revenue from IT hardware and software sales, which can account for a significant portion of customer spending.Website: https://theb2btoolbox.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #B2BToolbox #eCommerceSolution #ConnectWiseResellers #ManagedITServices #ITHardware #ITSoftware #OnlineShopping #BusinessSolutions #MSPs #PitchItCompetition #ITNationConnect === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Uncle Marv and Sean Lardo discuss the upcoming Pitch IT competition by ConnectWise. They introduce Tim Golden from ComplianceRisk.io, who talks about their platform called Polygon, which provides governance as a service for MSPs. Polygon helps MSPs streamline their policies, procedures, and compliance documentation, making it easy and efficient to manage at scale. Tim explains how Polygon integrates with various tools, including ConnectWise, Fort Mesa, and Microsoft Graph API. He also shares advice for MSPs just starting out in compliance and highlights the policy packs available on their platform. Highlights:Pitch It competition sponsored by ConnectWise aims to find innovative startup vendors aligned with MSPs' mission and growth.Polygon by ComplianceRisk.io offers governance as a service, streamlining compliance documentation and processes for MSPs.Integration with ConnectWise, Fort Mesa, Microsoft Graph API, and other tools enhances data management and documentation.Advice for MSPs starting in compliance: pick a framework (e.g., CIS, CompTIA's Trustmark) and start documenting gradually.Policy packs in Polygon facilitate documentation, including HIPAA and FTC policies.Reminder to vote for ComplianceRisk.io in the Pitch It competition on August 29th.=== Websites MentionedComplianceRisk.io - The website of Compliance Risk, offering governance as a service and compliance consulting for businesses. ConnectWise https://www.cisecurity.org: CIS (Center for Internet Security) - A nonprofit organization providing guidelines and best practices for cybersecurity. https://docs.microsoft.com/en-us/graph/overview: Microsoft Graph API - A RESTful API provided by Microsoft for integrating with various Microsoft services and data.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSPs #PitchItCompetition #GovernanceAsAService #ComplianceRisk #PolygonPlatform #Cybersecurity #AssetManagement #DocumentManagement #ITNationConnect === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Uncle Marv continues the summer series for the Connectwise Pitch It program. He interviews Walter Contreras from Binox MSP, who shares his experience as an immigrant and the development of Binox. Binox MSP is a Sales and Marketing solution for MSPs (Managed Service Providers) that provides human verified B2B leads, along with an exclusive PSA (Professional Services Automation) to CRM (Customer Relationship Management) bi-directional sync and marketing automation to help convert those leads into customers. Binox MSP integrates with ConnectWise PSA, Datto Autotask PSA, Kaseya/BMS, Synchro, and Halo. It sends leads to Infusionsoft, HubSpot, and other CRMs.Binox focuses on lead generation and provides human-verified data to help MSPs target prospects effectively. Walter emphasizes the importance of maintaining a personal connection with prospects and believes that Binox enhances the human capacity in sales processes. The conversation highlights the various features of Binox, including website reveal, browser extension, and SMS texting. Highlights:Binox MSP is a revenue growth platform designed for MSPs, providing lead generation and CRM features.Binox offers human-verified data and contact information for targeted prospects.The platform integrates with ConnectWise and provides bi-directional synchronization.Marketing automation tools and partnerships, like MyMatrix, are available within Binox.Binox's browser extension helps identify decision-makers and provides contact information.The platform includes a built-in dialer and SMS texting feature for efficient communication.Walter emphasizes the importance of taking action and building personal connections with prospects.Binox aims to enhance the human capacity in sales processes rather than replacing it with AI.Website: https://binoxmsp.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSP #Connectwise #PitchIt #VendorSpotlight #BinoxMSP #LeadGeneration #CRM #MarketingAutomation #SalesProcess #Data #HumanVerifiedData #Integration #BrowserExtension #SMSMarketing #ITNationConnect #Orlando === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Wayne Creamer from Symoda joins the podcast to discuss their client-facing customer service platform. Symoda aims to improve the customer experience for MSPs and their clients by providing better communication, self-service solutions, and a focus on the client's overall support experience. The platform integrates with popular PSAs like ConnectWise and Autotask, allowing MSPs to create and update tickets directly within the app. Symoda also plans to harness AI to automate tasks and provide a more seamless experience for end users.Key Takeaways:Symoda is a client-facing customer service platform that improves the customer experience for MSPs and their clients.The platform integrates with popular PSAs like ConnectWise and Autotask, allowing MSPs to create and update tickets directly within the app.Symoda aims to automate tasks and provide self-service solutions to improve efficiency and reduce friction in the support process.=== Websites Referencedhttps://symoda.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSP #ConnectWise #PitchItProgram #SharkTank #StartupInnovators #MSPSupport #ChannelProgram #Symoda #CustomerService #MSPCommunication #PSAIntegration #AutomatedTasks #CustomerExperience #MSPClient === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of Uncle Marv's IT Business Podcast, Marvin Bee and Sean Lardo discuss the ConnectWise PitchIT program, a Shark Tank-style competition for emerging and innovative vendors. They are joined by Naren Sathiya from Telivy, a company that automates cybersecurity risk assessments. Telivy helps identify and analyze cyber liabilities across various security areas and offers remediation plans through partner vendors. They also assist MSPs in educating clients about their cyber liabilities and can help save on insurance costs. The episode highlights Telivy's focus on risk advisory for MSPs and the growing importance of digital risks for small businesses.=== Websites Referencedhttps://www.telivy.com/https://www.ycombinator.com/companies/telivy=== HighlightsTelivy automates cybersecurity risk assessments and helps identify and analyze cyber liabilities.Telivy offers remediation plans and works with partner vendors for assistance.They help MSPs educate clients about their cyber liabilities and save on insurance costs.Telivy emphasizes the role of MSPs as risk advisors and the increasing importance of digital risks for small businesses.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #ITNationConnect #ITNation #Cybersecurity #MSPs #VendorSpotlight #RiskAdvisory #DigitalRisks #Automation === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee is joined by Lynn from ASCII and Technology Attorney Bradley Gross. They discuss the ASCIII Edge event in Tampa Florida, and the upcoming Taste of Success, which are local dinner learns organized by the ASCII group. The dinner learns offer an intimate setting for MSPs to network and learn from industry experts like Bradley Gross and Corey from new so. The hosts emphasize the importance of keeping the events small and conversational. The podcast concludes with plans to expand the Taste of Success to more locations in the future.Highlights:ASCII group organizing local dinner learns called the Taste of Success for MSPs in Minneapolis and Denver.Taste of Success Dinner Learns provide an intimate setting for networking and conversations.Bradley Gross is known as the "Batman" of the MSP attorney industry.The events are intentionally kept small for better conversations.Plans to expand dinner learns to more cities in the future.=== The ASCII Edge conference was held in Tampa, Florida on June 21-22, 2023. The conference is designed for MSPs (Managed Service Providers) to come together, share best practices, and learn from one another's experiences. The event was held at the Hilton St. Petersburg Carillon Park. There were private peer meetings of ASCII members, networking opportunities, and time to meet with sponsors. The conference also had a focus on cybersecurity, with a private meeting about the Conceal secure browser extension.#asciiedge #podcast #itbusinesspodcast === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of "Uncle Marv's IT Business Podcast," we took a deep dive into the Microsoft 365 Journey to the Cloud. We covered everything from enhanced email protection to customizing conditional access policies for top-notch security.But that's not all! We also discussed the benefits of utilizing Teams Channels for client communication and monitoring. And of course, we couldn't forget about the failed conditional access and password issues that can sometimes pop up.Now, let's talk about the highlights of this episode:Moving a client to Microsoft 365 Business Premium for enhanced email protection.Importance of customizing conditional access policies for enhanced security.Utilizing Teams Channels for client communication and monitoring.Discussion on failed conditional access and password issues.Timestamps:10:11 - Moving a client to Microsoft 365 Business Premium for enhanced email protection.19:26 - Importance of customizing conditional access policies for enhanced security.27:48 - Utilizing Teams Channels for client communication and monitoring.48:41 - Discussion on failed conditional access and password issues.=== Websites and Resources: Skyline IT Management: https://skylineitmgmt.com/Microsoft 365 Copilot: https://tinyurl.com/2x25wnxeMigrate your content to Microsoft 365: https://tinyurl.com/2y3ebpa2Migration for your Microsoft 365 Tenants: https://tinyurl.com/5xepc6f4Florida Man Throws BBQ Grill at Police: https://tinyurl.com/ybfkm9z6=== #ITBusinessPodcast #Microsoft365 #ITproviders #cloudmigration #BusinessStandard #BusinessPremium #AzureAD #Intune #conditionalaccess #securitypolicies #phishingpolicies #dynamicgroups === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this podcast episode, Marvin Bee and Dinah Giles from Skyline IT Management discuss various topics related to Microsoft 365 and cloud migration. They cover subjects like licenses, cloud adoption, client criteria for migration, hybrid scenarios, customization and branding, and the cost considerations of transitioning to premium licenses. They also touch upon topics like calendar sharing and deploying Windows 10 using cloud configuration. The episode concludes with an invitation to a live show July 12, 2023 where they will answer questions from the audience. Highlights:Discussion on licenses and the difference between standard, basic, and premium licenses.Importance of cloud migration for IT providers and the potential for business expansion.Considerations for selecting clients who are interested in moving to the cloud.Customization and branding options available in Microsoft 365.The security benefits of customization and branding.Exploring the deployment of Windows 10 and customization through Azure AD and Intune.Cost considerations and options for annual commitments and discounts.Explanation of the hybrid model and the steps involved in moving clients to the cloud.The importance of setting up domains and configuring DNS settings.The benefits of using Microsoft 365 for small businesses.Mention of a live show on July 12th for further discussions and Q&A.=== Websites and Resources: Skyline IT Management: https://skylineitmgmt.com/Microsoft 365 Copilot: https://tinyurl.com/2x25wnxeMigrate your content to Microsoft 365: https://tinyurl.com/2y3ebpa2Migration for your Microsoft 365 Tenants: https://tinyurl.com/5xepc6f4=== #ITBusinessPodcast #Microsoft365 #ITproviders #cloudmigration #BusinessStandard #BusinessPremium #AzureAD #Intune #conditionalaccess #securitypolicies #phishingpolicies #dynamicgroups === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of "Uncle Marv's IT Business Podcast," the hosts discuss the importance of tailored content and videos for MSPs. They emphasize the need for guidance in creating content that aligns with an MSP's model, clients, and goals. They also highlight the value of being involved in meetings and providing guidance for implementing marketing plans. The hosts stress the importance of fair compensation for content production and goal alignment. The episode concludes with a discussion about the MSP Corner website and the supportive community it offers.Highlights:The hosts provide guidance on creating tailored content and videos for MSPs.They emphasize the value of being involved in meetings and providing guidance for marketing plans.Fair compensation for content production and goal alignment is discussed.The MSP Corner website and its supportive community are highlighted.=== List of Websites and Resources Mentioned in the Podcast:MSP Corner - https://mspcorner.com/Single Point of Contact - https://singlepointoc.com/A Definitive Guide to Cybersecurity by Gregory Morawietz - https://amzn.to/46IHToU=== Hashtags:#MSPCorner #ContentCreation #VideoMarketing #MarketingPlan #SEOBestPractices #DigitalFootprint #WebsiteOptimization #SalesGoals #MarketingGoals #LeadGeneration #OnlinePresence #BusinessGuidance #TailoredContent #MarketingStrategies #Webinars #SocialMediaMarketing #DigitalMarketing #OnlineAdvertising #KeywordResearch #AdWords #SearchEngineOptimization #MarketingEducation #VendorEngagement #CaseStudies === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this podcast episode, Marvin Bee and Diana Giles continue their discussion about Microsoft 365 and setting up clients in the cloud. They start by briefly recapping the differences between Business Standard and Business Premium licenses. Diana shares her screen and introduces M365maps.com, a website that provides visual representations of the various licensing options in Microsoft 365. They emphasize the importance of understanding licensing requirements for clients and encourage IT providers to consider moving their clients to the cloud.Diana then dives into the process of setting up a client's Microsoft 365 environment. She discusses the need to clean up user accounts and ensure proper formatting for user names during migration from a server. She also mentions the option to import users' accounts using an Excel spreadsheet or CSV file. Diana highlights the significance of having the necessary licenses in place before assigning them to users, as it streamlines the setup process.Moving on, Diana explains the importance of setting up user groups and recommends utilizing dynamic groups for easier management. She demonstrates how to create dynamic membership rules for device groups in Azure AD. Diana emphasizes the benefits of using dynamic groups for automation and ease of user management.The conversation then shifts to conditional access policies, which play a crucial role in maintaining a secure Microsoft 365 environment. Diana provides an overview of the policy settings and showcases examples like multi-factor authentication, allowed/disallowed locations, and template options for conditional access policies. She stresses the importance of creating naming conventions and using detailed policies to enhance security.Lastly, Diana highlights the advanced threat protection features in Microsoft 365, specifically safe attachments and safe links, which provide enhanced security for emails. She mentions that these features require premium licenses for full functionality.The episode concludes with Marvin Bee asking about license requirements for different user types, and Diana explains that while some users may not require premium licenses, it ultimately depends on their specific needs.Highlights:Recap of differences between Business Standard and Business Premium licensesIntroduction to M365maps.com for visual representations of licensing optionsCleaning up user accounts and formatting names during migrationImporting user accounts via Excel spreadsheet or CSV fileImportance of having licenses in place before assigning them to usersSetting up user groups and utilizing dynamic groups for easier managementExploring dynamic membership rules for device groups in Azure ADOverview of conditional access policies and their settingsCreating naming conventions and using detailed policies for enhanced securityAdvanced threat protection features: safe attachments and safe linksLicense requirements for different user types=== Websites Mentioned: https://skylineitmgmt.com/https://m365maps.com/=== #ITBusinessPodcast #Microsoft365 #ITproviders #cloudmigration #BusinessStandard #BusinessPremium #AzureAD #Intune #conditionalaccess #securitypolicies #phishingpolicies #dynamicgroups === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode, Marvin Bee is joined by Diana Giles from Skyline IT Management to discuss the benefits and process of transitioning to Microsoft 365 and the Azure cloud. Diana shares her background and how she became a 365 guru, emphasizing the shift from break-fix to managed service provider (MSP) model. They explore the advantages of moving to the cloud, including enhanced security, convenience, data accessibility, and control through policies and compliance measures. They delve into the features of Microsoft 365 Business Premium, such as conditional access, mobile device management, SharePoint, OneDrive, and Teams. The conversation touches on topics like file syncing with Files on Demand, hybrid deployments, and considerations when migrating from on-premises systems. The episode concludes with a brief discussion about starting fresh versus transitioning existing clients and the possibility of migrations from other platforms.Diana's Website: https://skylineitmgmt.com/Microsoft 365 Websiteshttps://www.microsoft.com/en-us/microsoft-365https://www.office.comhttps://status.office365.comEpisode Highlights:Diana's journey from being an IT professional to becoming a 365 guruBenefits of moving to the cloud, including enhanced security and data accessibilityOverview of Microsoft 365 Business Premium and its featuresExploring policies, compliance, and control options in Microsoft 365File syncing and storage with OneDrive and SharePointConsiderations for hybrid deployments and client migrationsStarting fresh versus transitioning existing clients to the cloud=== Microsoft 365 is a product family of productivity software, collaboration, and cloud-based services owned by Microsoft. It includes online services such as Outlook.com, OneDrive, Microsoft Teams, and programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web) . Enterprise products and services associated with these products such as Exchange Server, SharePoint, and Yammer are also included. The Office 365 brand remains in use for its enterprise, education, healthcare, and governmental plans.=== #ITBusinessPodcast #ChatsWithAGuru #365Guru #CloudComputing #Azure #Microsoft365 #ManagedServiceProviders #CloudMigration #DataSecurity #RemoteWork #BusinessProductivity #FileSyncing #SharePoint #OneDrive #Teams === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee and Sean Lardo discuss ConnectWise's pitching program for 2023, which will take place in Orlando. They are joined by Andrew Hunt from getKambium, a tool that helps MSPs with sales enablement and customer engagement. Andrew explains that getKambium is a portal-based service that guides MSPs through workshops and QBR processes, allowing them to have meaningful business conversations with their clients. The tool integrates with ConnectWise's CRM and helps MSPs retain customers by focusing on their business needs. It also assists MSPs in becoming virtual CIOs for their clients. The episode concludes with a discussion about the upcoming IT Nation Connect conference in Orlando.Website: https://getkambium.com/Highlights:ConnectWise is hosting a pitching program in Orlando for innovative vendors.The finalists will compete on stage at IT Nation Connect for a chance to win $70,000.Andrew Hunt from getKambium joins the podcast as a repeat offender for PitchIT.getKambium is a portal-based service that helps MSPs with sales enablement.The tool facilitates business conversations and customer engagement.It integrates with ConnectWise's CRM and assists with client retention.MSPs can become virtual CIOs for their clients using getKambium.The upcoming IT Nation Connect conference in Orlando is mentioned.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #ITNationConnect #MSP #SalesEnablement #BusinessConversation #CustomerEngagement #VirtualCIO #ITNation === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee and Sean Lardo discuss ConnectWise's pitch competition and its aim to find innovative vendors in the IT industry. They highlight the diverse range of vendors and solutions involved in the competition, emphasizing the importance of supporting MSPs and end-users. Later, they introduce Shay Cohen, CEO and founder of Kamanja, a compliance-as-a-service company. Shy explains how he started the company to address the need for affordable and automated compliance solutions. Kamanja offers a unified compliance service platform that covers various aspects of compliance, including vulnerability scanning, risk assessment, incident reporting, and supply chain management. They emphasize Kamanja's unique approach of making compliance a journey rather than a task. Shay also discusses the company's internal and external audit automation and asset management capabilities. The episode concludes with Marvin wishing Shy good luck and expressing interest in exploring Kamanja further.Website: https://kamanja.io/Highlights:ConnectWise's pitch competition aims to find innovative vendors in the IT industry.The competition features vendors from various verticals and industries, offering diverse solutions.Shay Cohen from Kamanja joins the podcast as a vendor in the competition.Kamanja provides compliance-as-a-service, focusing on automation and affordability.Their unified compliance service platform covers vulnerability scanning, risk assessment, incident reporting, and more.Kamanja emphasizes making compliance a journey and simplifying the process.The company offers internal and external audit automation and asset management capabilities.Shay discusses the cultural differences in the MSP market and Kamanja's tailored approach.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchCompetition #ComplianceAsAService #MSPs #ITNation #Innovation #Automation #Cybersecurity === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee and Sean Lardo discuss ConnectWise's PitchIT program and interview Matthew Koenig from NodeWare. The PitchIT competition aims to find innovative vendors that align with the mission of MSPs. Matthew Koenig explains that NodeWare is a continuous vulnerability scanning tool that helps MSPs improve their security stack and streamline vulnerability management. The software runs in the background, providing up-to-date information and allowing MSPs to address critical vulnerabilities immediately. NodeWare offers a multi-tenant dashboard, comprehensive reporting, and the ability to add team members for easier collaboration. Website: https://nodeware.com/Highlights:ConnectWise's PitchIT program seeks innovative vendors for MSPs.NodeWare is a continuous vulnerability scanning tool for MSPs.The software runs in the background, providing real-time vulnerability information.It offers a multi-tenant dashboard and comprehensive reporting.NodeWare allows the addition of team members for better collaboration.The software can send critical vulnerabilities directly to the support email or create tickets.NodeWare aims to have native integration with IT Nation Connect in November.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #MSP #NodeWare #VulnerabilityScanning #ITNationConnect === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this live stream of the IT Business Podcast, Marv introduces his guest, Erin Lawrence, who runs the blog Tech Gadgets Canada. They discuss tech gadget gifts for the summer and highlight some products and deals available on Amazon Prime Day. Erin shares her experience with the Thermacell mosquito repeller, which effectively keeps mosquitoes away by emitting a gentle, scent-based repellent. They also talk about the Eero Pro mesh Wi-Fi system, which provides a user-friendly solution for improving Wi-Fi coverage in homes. The discussion touches on the importance of being an Amazon affiliate and the benefits of Amazon Prime membership. The episode concludes with a shout-out to the viewers and the acknowledgment of recent purchases made through Marv's affiliate link.=== Uncle Marv's Amazon Store: https://amzn.to/3x0l1keHow to shop for Amazon Prime Day (July 11 & 12): https://tinyurl.com/5kdxynex=== Amazon branded items are already on sale ahead of Prime Day: Fire HD 10 Tablet: https://amzn.to/3XDsmCJEcho Frames: https://amzn.to/3O2N3VgRing Doorbells: https://amzn.to/3NDBt1HAmazon eero mesh WiFi: https://amzn.to/3JPzZjD=== Robot vacuums: Many go on sale for Prime Day and it’s a great time to get one if you’ve been waiting. ECOVACS DEEBOT T20 Ombi Robot Vacuum: https://amzn.to/3O2Tg3xRoborocks S8 Pro Ultra Robot Vacuum: https://amzn.to/44ziPPbBissell SpinWave R5 Robotic Mop & Vacuum: https://amzn.to/3pAJ1u5Yeedi Mop Station Pro: https://amzn.to/3XE99kh=== Watch for smart speakers to also be on sale: Marshall Stanmore III Bluetooth Wireless Speaker: https://amzn.to/3XJfDP1=== Smart BBQ: I reviewed a smart BBQ: It’s pricey but it can help you grill better.Weber Genesis E-335 Gas Grill, Natural Gas, Black: https://amzn.to/3pC3pLg=== Mosquito repeller gadgets: do they really work? (This one did!)I reviewed Thermacell Radius: https://amzn.to/3O3cpCp=== Creating a chic outdoor space with tech: GE Lighting CYNC Smart LED Light Strip: https://amzn.to/3JOTeKlGovee Outdoor String Lights H7021: https://amzn.to/46FbUG3=== #podcast #itbusinesspodcast #unclemarv #AmazonDay #techgadgetscanada === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Uncle Marv updates everyone on recent events and upcoming live streams. Thanks to Eric Anthony, from All Things MSP, for the crossover podcast last week. Why should you fire a client? The client requires more time than they are worth.The client continuously shoots down your recommendations.The client is consistently slow to pay or there are constant payment issues.The client constantly nitpicks at or disputes your invoices.The client has unreasonable expectations.The client lacks transparency in communication.The client is abusive.Remember, it's important to prioritize your mental, financial, and professional well-being when deciding whether to fire a client. When it comes to firing a client, it's important to do so in a professional and respectful manner. Here are some tips for how to do it: Check your contract or engagement letter to see what terms you have in place to fire a client. Maintain your integrity and stay calm, rational, and polite. Give reasons for terminating the relationship, but keep emotion and name-calling out of the conversation. Never fire a client when you're angry. Take a step back to cool down before making the final call. Talk to your team members to get a second opinion.=== #podcast #itbusinesspodcast #unclemarv #firingclients #clientrelationships #badclients === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee interviews Ed Manna from Bizzity about their podcasting setups and the equipment they use. Ed shares that for their video podcast, they use the A10 Mini Pro ISO and a Sony A6000 camera, along with other accessories like tripods, wireless mics, and a light. They discuss the benefits of using iPhones and GarageBand for podcasting, and Ed mentions his plans to create content on the business side of being a tech company and feature requests. They also talk about the usefulness of tools like the Stream Deck and DaVinci editing software. Ed shares information about Bizzity and invites listeners to connect with him for any questions or collaborations.Website: https://www.bizzity.com/Time Stamped Highlights:- 01:10: Introduction and discussion about podcasting setups- 04:05: Ed shares his video podcasting equipment, including the A10 Mini Pro ISO and Sony A6000 camera- 08:20: Marvin talks about his current setup and his interest in wireless mics- 10:30: Ed discusses the accessibility of equipment and the use of GarageBand and iPhones for podcasting- 15:50: Plans for creating content on the business side and feature requests- 19:00: Discussion on man-on-the-street type of videos and the portability of equipment- 21:50: Ed talks about the benefits of the Stream Deck for preprogramming actions- 25:05: The simultaneous streaming and recording capabilities of the A10 Mini Pro ISO- 28:15: Marvin mentions the multi-track recording feature of the Rodecaster and discusses editing options like DaVinci and Camtasia- 33:25: Ed shares that Bizzity's product is live and invites listeners to check it out- 35:30: Wrapping up the interview and contact information for Ed and Bizzity=== The ASCII Edge conference was held in Tampa, Florida on June 21-22, 2023. The conference is designed for MSPs (Managed Service Providers) to come together, share best practices, and learn from one another's experiences. The event was held at the Hilton St. Petersburg Carillon Park. There were private peer meetings of ASCII members, networking opportunities, and time to meet with sponsors. The conference also had a focus on cybersecurity, with a private meeting about the Conceal secure browser extension.#asciiedge #podcast #itbusinesspodcast === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee interviews Joel Zaidspiner, the Vice President of Channel Pro Network. Joel shares insights about his extensive travel schedule, attending 40 weeks of events each year, and the importance of Channel Pro in delivering valuable content to MSPs. They discuss the evolving relationship between vendors and MSPs, highlighting the trend of partnership and the need for collaboration in the industry. Joel also mentions the magazine's focus on MSP success stories and upcoming events, including the Readers' Choice awards.Website: https://www.channelpronetwork.com/Timestamped Highlights:- [03:30] Joel talks about his extensive travel schedule and attending various industry events.- [05:55] The importance of Channel Pro as a content platform for MSPs.- [07:45] Joel explains his role in conducting interviews with vendors and sharing best practices.- [10:35] The evolving partnership between vendors and MSPs, with a focus on sharing success and growing together.- [14:18] Marvin asks about Channel Pro's role in fostering collaboration and knowledge sharing.- [17:20] Joel discusses the magazine's coverage of MSP success stories and the qualification process for featuring MSPs.- [19:42] The upcoming Readers' Choice awards and the importance of reader participation.- [21:20] Joel reflects on memorable events and the dynamic changes happening in the channel industry.=== The ASCII Edge conference was held in Tampa, Florida on June 21-22, 2023. The conference is designed for MSPs (Managed Service Providers) to come together, share best practices, and learn from one another's experiences. The event was held at the Hilton St. Petersburg Carillon Park. There were private peer meetings of ASCII members, networking opportunities, and time to meet with sponsors. The conference also had a focus on cybersecurity, with a private meeting about the Conceal secure browser extension.#asciiedge #podcast #itbusinesspodcast === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee interviews Michelle Accardi from Liongard and Scott Chasin, the Chief Technology Officer of PAX8, during the PAX8 Beyond 2023 conference.Marvin and Michell discuss the event, the impressive number of booth scans, and the quality conversations they had. They also talk about the swag at the event and Liongard's role as a leader in configuration change detection and response. Michelle explains how their product helps MSPs and enterprises manage and mitigate risks by detecting and responding to changes in their IT environments. Marvin expresses interest in exploring Liongard's booth and getting more information about their offerings.Website: https://www.liongard.com/Scott discusses his passion for technology and building products and teams. He shares his journey in cybersecurity and internet collaboration, leading up to his role at PAX8. They delve into the vision behind PAX8's marketplace and the complexity of creating a three-sided ecosystem for managed service providers, cloud vendors, and small businesses. Scott highlights the challenges and opportunities for each segment and emphasizes PAX8's goal of simplifying the complexity and delivering value to all constituents.Website: https://www.pax8.com=== The inaugural Pax8Beyond 2023 was held on June 11-13, 2023, at the Gaylord Rockies Hotel in Denver, Colorado and was attended by over 1000 IT service providers, vendors, and media worldwide. The event content was curated specifically for partners, aimed at helping them grow their businesses, increase deep cybersecurity expertise, future-proof innovations, and dynamic efficiencies. === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, Marvin Bee and Sean Lardo discuss the ConnectWise Pitch It program for 2023, which is a Shark Tank-style competition for innovative startup vendors. The finalists will compete for a grand prize of $70,000 at IT Nation Connect. They introduce Chris Dix, the founder and CEO of ChatStyle.ai, one of the contestants in the competition. ChatStyle.ai is an AI assistant that integrates messaging with ConnectWise and other tools, providing an omnichannel approach for businesses. It allows technicians to handle customer messages from various platforms like Teams, Slack, SMS, and more, while ensuring all information is integrated into the PSA system. The AI component helps technicians by providing helpful hints and guiding customers through relevant questions. The ultimate goal is to unify customer communication channels and streamline the ticketing process for MSPs.Website: https://chatstyle.ai/Time Stamped Highlights:01:00: Introduction to the ConnectWise Pitch It program for 2023.02:45: Overview of the competition structure and prize distribution04:22: Introduction of Chris Dix, founder and CEO of ChatStyle.ai06:05: Discussion on the integration of messaging channels with ConnectWise and other tools08:20: The benefits of using ChatStyle.ai for MSPs, including unified platform and ticket creation.10:12: How AI comes into play, assisting technicians with relevant information and guiding ticket processes12:26: ChatStyle.ai's journey, learnings from the channel, and maturing the tools.14:07: The importance of connecting with MSPs and reaching a wider audience.16:00: Integration with various MSP tools and accommodating different workflows.18:05: Closing remarks and well wishes for the competition.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

MSP Camp is a marketing company that specializes in creating marketing campaigns for MSP (Managed Service Provider) businesses. They offer ready-made campaigns every month, which include custom content, campaigns, sales sheets, and other digital assets that MSPs can purchase as members. MSP Camp creates motion graphic videos, infographics, and engaging social media posts that are tailored to the MSP market and the people they are selling to. MSP Camp's services are designed to help MSP owners and marketing coordinators market their businesses successfully.MSP Camp has a YouTube channel where they provide live demos of their services and highlight their company as an emerging vendor. It is important to note that there is also a Camp MSP, which is a summer camp in Minnesota and is unrelated to MSP Camp.Website: https://msp-camp.com/In this episode of the IT Business Podcast, Marvin Bee and Sean Lardo from ConnectWise discuss the upcoming PitchIT 2023 competition. PitchIT is a Shark Tank-style competition where ConnectWise looks for innovative vendors that can complement their ecosystem and support the mission of MSPs (Managed Service Providers). The competition features 26 vendors competing for the chance to win $70,000 and gain recognition in the industry. Marvin and Sean also introduce Tahir Hamid from MSP Camp, a marketing agency that specializes in comprehensive marketing campaigns for MSPs. Tahir explains the importance of infographics and motion graphics in marketing campaigns and emphasizes the need for consistent execution and having a dedicated marketing coordinator in an MSP. MSP Camp offers different packages for MSPs of all sizes and also provides the option of purchasing content from their camp store.Highlights:0:47 - Introduction to PitchIT 2023 competition4:42 - Introduction to Tahir Hamid from MSP Camp9:05 - Explaining comprehensive marketing campaigns and the role of infographics14:10 - The importance of consistent execution and having a dedicated marketing coordinator19:08 - Different packages offered by MSP Camp for MSPs of all sizes.22:25 - The camp store and the option to purchase content.=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

ZenContract is a cloud-based IT contract and proposal management tool designed specifically for MSPs. It is an all-in-one contract compliance management tool that allows users to design, build, store and execute contracts. It is simple to use and is considered one of the best contract management and MSP software available.In this episode of the IT Business Podcast, Marvin Bee and Sean Lardo discuss the ConnectWise Pitch IT Program 2023. They provide an overview of the program, which is a Shark Tank-style competition for innovative vendors that complement the ConnectWise ecosystem and support the growth of Managed Service Providers (MSPs). The finalists have a chance to win prizes, present live on stage at IT Nation Connect, and gain brand awareness. They then introduce Greg Sharp from ZenContract, who talks about their solution for contract lifecycle management. ZenContract automates the process of creating, sending, executing, and managing contracts for MSPs, integrating with tools like ConnectWise and providing features such as proposal management, E-signatures, negotiation, and workflows. The conversation highlights the time-saving benefits and clarity that ZenContract brings to the contract management process.Website: www.zencontract.comTimestamped highlights:0:40: Introduction to the ConnectWise Pitch IT Program 20232:16: Overview of the competition and prizes4:10: Introduction of Greg Sharp from ZenContract5:05: Greg explains how ZenContract simplifies contract management for MSPs8:30: Discussion on the integration of ZenContract with ConnectWise and other tools10:40: Greg emphasizes that ZenContract is a contract lifecycle management (CLM) solution12:20: Details about the automation and workflows provided by ZenContract15:00: Comparison of ZenContract to document management on steroids16:12: Greg's background and the development of ZenContract within an MSP18:30: The improvements made to ZenContract over time and the team behind it=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Marvin Bee interviews Brittany Hodak, a keynote speaker and author, at the ASCII Edge event in Clearwater, FL. Brittany discusses the importance of customer experience in today's experience economy and how businesses can create super fans by focusing on intentional experience design. She shares examples from her own company and highlights the need to elevate customer experiences throughout their journey. Brittany also mentions her podcast, newsletter, and upcoming book, all centered around creating super fans. She offers her services to help businesses design and measure their customer experience strategies.Website: https://brittanyhodak.com/Get her book, Creating Superfans: https://amzn.to/46ohQDcTimestamped Bulleted Highlights:0:28: Introduction of Brittany Hodak as a keynote speaker at the ASCII Edge event.2:09: Brittany explains her background as a former founder of the Superfan Company and her transition to speaking and writing.4:27: The importance of customer experience in the current experience economy.6:33: Creating super fans by focusing on how the service makes customers feel.10:26: Overcomplicating customer experience and the need for intentional experience design.14:04: Brittany's offer of intentional experience design days to help businesses design and measure their customer experience strategies.15:37: Brittany's podcast, newsletter, and book, all titled "Creating Super Fans."17:17: Brittany's visit to Clearwater, FL, and her plans to explore the area with her family.19:02: Marvin Bee expresses gratitude to Brittany and expresses interest in having her back for a full podcast episode.=== The ASCII Edge conference was held in Tampa, Florida on June 21-22, 2023. The conference is designed for MSPs (Managed Service Providers) to come together, share best practices, and learn from one another's experiences. The event was held at the Hilton St. Petersburg Carillon Park. There were private peer meetings of ASCII members, networking opportunities, and time to meet with sponsors. The conference also had a focus on cybersecurity, with a private meeting about the Conceal secure browser extension.#asciiedge #podcast #itbusinesspodcast === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of the IT Business Podcast, host Marvin Bee interviews Jackie Hanlon from Cyber Fox, an emerging vendor in the cybersecurity industry. Jackie explains that Cyber Fox offers password management and privilege access management solutions, including their password manager called Password Boss and their privilege access management tool called Auto Elevate. She also discusses the company's recent acquisition of Auto Elevate and their rebranding as Cyber Fox. Jackie shares insights into the company's name and logo selection process, their participation in industry events, and her personal journey in the tech industry.Highlights:02:04: Introduction to Jackie Hanlon from Cyber Fox at ASCII Edge event04:10: Explanation of Cyber Fox's password management and privilege access management solutions05:28: Background on the acquisition of Auto Elevate by Cyber Fox06:43: Discussion on the company name and the significance of the fox logo11:10: Conversation on swag and upcoming Cyber Fox merchandise13:22: Jackie's connection to the ConnectWise building and the company's presence in Tampa16:15: Jackie's journey in the tech industry, from college to IT recruiting to joining Cyber Fox20:14: Insights into the importance of drive, goal-setting, and self-education in sales23:02: Mention of the quiet quitting session and the challenges faced by MSPs25:10: Wrap-up and conclusion of the interview=== The ASCII Edge conference was held in Tampa, Florida on June 21-22, 2023. The conference is designed for MSPs (Managed Service Providers) to come together, share best practices, and learn from one another's experiences. The event was held at the Hilton St. Petersburg Carillon Park. There were private peer meetings of ASCII members, networking opportunities, and time to meet with sponsors. The conference also had a focus on cybersecurity, with a private meeting about the Conceal secure browser extension. === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of Uncle Marv's IT Business Podcast, host Marvin Bee interviews Matt Horning from Blue Tree Technology, an MSP (Managed Service Provider) based in the Kansas City area. Matt discusses how his company focuses on finding clients that share their core values and prioritize security and technology. They believe that core values are subjective and there is no right or wrong one. Matt also talks about the journey of starting his business, merging with another MSP, and the importance of having a physical office space for legitimacy and knowledge sharing among employees.Website: https://bluetreetechnology.com/Marvin Bee is also joined by David Powell, the VP of Strategic Sales at Pax8. They discuss David's experience in the MSP (Managed Service Provider) space and his journey to joining Pax8. David shares his insights on the evolution of MSPs, the importance of transitioning from break-fix to recurring revenue, and the value of process orientation in scaling an MSP business. They also touch upon the topic of cybersecurity sales and how MSPs can have effective conversations with clients about risk and asset protection. The episode highlights the need for MSPs to assess their own cybersecurity practices, learn how to sell cybersecurity to existing clients, and explore strategies for acquiring new customers.Website: https://www.pax8.com=== The inaugural Pax8Beyond 2023 was held on June 11-13, 2023, at the Gaylord Rockies Hotel in Denver, Colorado and was attended by over 1000 IT service providers, vendors, and media worldwide. The event content was curated specifically for partners, aimed at helping them grow their businesses, increase deep cybersecurity expertise, future-proof innovations, and dynamic efficiencies. === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Eric Anthony is a technology expert and the founder of the All Things MSP Facebook page. He has owned his own break/fix and managed services companies and has spent time in the IT channel as a vendor. Eric is also a co-host of the All Things MSP Podcast with Justin Esgar, where they discuss the many facets of being an IT services provider today and have a little fun too.=== Uncle Marv reflects on his recent experience at the ASCII Edge event in Tampa. He begins by expressing his admiration for the keynote speaker, Brittany Hodak, who gave a compelling presentation on creating super fans. The discussion then shifts to the power of podcasting and its role in shaping the MSP (Managed Service Provider) community. The episode also touches on the All Things MSP Podcast, which recently celebrated its three-month anniversary. === ASCII Edge is a two-day conference for MSPs (Managed Service Providers) held in Tampa, Florida on June 21-22. The conference is an evolution of the company's flagship conferences, formerly called ASCII Success Summits, and focuses on business education through best practices, networking opportunities, and collaboration in an effort to provide a competitive edge for MSPs in attendance.Best SwagCyberFOX with a full assortment of swag. A quality T-Shirt and 15 oz ceramic coffee mug. https://www.cyberfox.com/Honorable MentionsSpectrum: Pen with light. https://www.spectrum.com/Redstor: 65W USB Charger. https://www.redstor.com/Vonahi Security: A Star Wars style light saber? https://www.vonahi.io/ === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Welcome to another episode of the IT Business Podcast with Marvin Bee and Sean Lardo. In this summer series of the ConnectWise PitchIT program, they discuss the competition and its impact on vendors and the MSP community. They introduce Tim McNeil from Sales Maturity, who explains the concept of sales management as a service and how they help MSPs improve their sales and marketing efforts. Sales MatureIT offers an app that assesses an MSP's sales maturity level and provides a roadmap with supporting documents to help them reach their goals. Tim highlights the importance of sales coaching and the financial aspect of the program.Website: https://salesmaturit.com/Time Stamped Highlights:- 00:00:12 - Introduction to the podcast- 00:00:25 - Summer series of the channel pitcher program- 00:01:06 - Competition and its impact on vendors- 00:02:06 - Overview of the pitch it competition- 00:03:31 - Introduction of Tim McNeil from Sales MatureIT- 00:04:14 - Evolution of Sales Maturity from lead generation to sales management- 00:05:06 - Assessment and roadmap provided by Sales MatureIT- 00:06:29 - Financial aspect and goal setting- 00:07:35 - Sales consulting and coaching for MSPs- 00:08:10 - Working with MSPs individually and providing ongoing coaching=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of Uncle Marv's IT Business Podcast, Marvin Bee and his guest, Sean Lardo, discuss the Connectwise PitchIT program. They explain that the program is a competition where innovators complementary to Connectwise's ecosystem and mission of supporting MSPs compete to become finalists. The finalists have the opportunity to pitch their ideas at Connectwise's event, IT Nation. The first-place winner receives a grand prize of $70,000 and the chance to present their pitch in front of a large audience. Sean then introduces Dave from DefensX as the featured vendor for the episode. Dave explains that DefensX is a web browser isolation tool with credential and file protection, primarily acting as a DNS filtering product. It offers protection for endpoints while browsing the web and supports major browsers, including Firefox, Safari, and Chrome. The product allows organizations to implement a zero-trust approach and customize the level of protection based on user groups. Dave also mentions the remote browser isolation feature, which streams only the necessary website content to prevent the download of malicious code.Website: https://www.defensx.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

In this episode of Uncle Marv's IT Business Podcast, Marvin Bee is joined by Jerry Koutavas from ASCII and Sean "the Man of Summer" Lardo from ConnectWise. They are streaming live from Clearwater, FL at the ASCII Edge event. The episode begins with playful banter about being fantastic on the first day of summer and plans for the upcoming ASCII events. Jerry explains the name change from ASCII Success Summit to ASCII Edge, emphasizing the focus on business content and best practices for MSPs. Shawn discusses the collaboration between ASCII and ConnectWise to support startups and emerging technologies, providing exposure and sponsorship opportunities. They highlight the importance of early adoption and building relationships with MSPs. Marvin expresses his appreciation for being made aware of new companies and technologies that can benefit his MSP business. The hosts discuss the upcoming event and their joint efforts to help MSPs improve their operations. The episode concludes with lighthearted remarks and anticipation for the rest of the event.Highlights:- Uncle Marv and his guests are live from the ASCII Edge event in Clearwater, FL.- ASCII has rebranded from Success Summit to ASCII Edge, focusing on business content and best practices for MSPs.- ConnectWise and ASCII collaborate to support startups and emerging technologies in the industry.- Early adoption and building relationships with MSPs are essential for success.- The event provides MSPs with exposure to new vendors and technologies.- The hosts are excited about the event and their joint efforts to improve the industry.=== The ASCII Edge conference was held in Tampa, Florida on June 21-22, 2023. The conference is designed for MSPs (Managed Service Providers) to come together, share best practices, and learn from one another's experiences. The event was held at the Hilton St. Petersburg Carillon Park. There were private peer meetings of ASCII members, networking opportunities, and time to meet with sponsors. The conference also had a focus on cybersecurity, with a private meeting about the Conceal secure browser extension. === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Marvin Bee interviews Bradley Gross, a technology lawyer, at the Pax8Beyond conference. They discuss the importance of MSP agreements that cover the realities of day-to-day operations and how agreements should provide guidance and direction. They also talk about the unique challenges faced by MSPs, such as matching customer needs with different vendors and adapting to a dynamic industry. Bradley shares his impressions of the Pax8Beyond event, highlighting its focus on MSP education and solutions, the genuine interest of attendees in learning, the well-kept venue, the credibility of organizers and speakers, and the organizers' commitment to continuous improvement.Highlights:- Emphasizing the need for MSP agreements that cover day-to-day operations- Unique challenges in the MSP industry and the constant need to adapt- Positive impressions of the Pax8Beyond event: MSP focus, genuine interest in learning, well-kept venue, credible organizers and speakers, commitment to improvement=== The inaugural Pax8Beyond 2023 was held on June 11-13, 2023, at the Gaylord Rockies Hotel in Denver, Colorado and was attended by over 1000 IT service providers, vendors, and media worldwide. The event content was curated specifically for partners, aimed at helping them grow their businesses, increase deep cybersecurity expertise, future-proof innovations, and dynamic efficiencies. === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Ryan Walsh is a co-founder of Pax8 and currently serves as the Chief Strategy Officer. Ryan was recently selected as a Channel Futures 2023 Channel Influencer. Walsh is one of 50 individuals recognized as a thought leader who will impact the direction of the IT and communications indirect sales channel in 2023.Mike Wise is the Owner and Chief Engineer of Clockwork Networks, LLC, an information technology and services company in Castle Rock, Colorado. The company specializes in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners. === The inaugural Pax8Beyond 2023 was held on June 11-13, 2023, at the Gaylord Rockies Hotel in Denver, Colorado and was attended by over 1000 IT service providers, vendors, and media worldwide. The event content was curated specifically for partners, aimed at helping them grow their businesses, increase deep cybersecurity expertise, future-proof innovations, and dynamic efficiencies. === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Michael Goldstein is the CEO of LAN Infotech, an award-winning IT managed services provider based in Fort Lauderdale, Florida. Nick Heddy is the Chief Commerce Officer at Pax8, responsible for the strategy and execution of all Pax8's global commerce operations, including sales, marketing, and vendor operations=== The inaugural Pax8Beyond 2023 was held on June 11-13, 2023, at the Gaylord Rockies Hotel in Denver, Colorado and was attended by over 1000 IT service providers, vendors, and media worldwide. The event content was curated specifically for partners, aimed at helping them grow their businesses, increase deep cybersecurity expertise, future-proof innovations, and dynamic efficiencies. === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Aquila Clouds is a cloud management company that provides cloud finance management tools for businesses. They offer a SaaS platform that manages, monitors, and improves cloud applications across multi-clouds, providing comprehensive visibility, governance, and automated intelligence covering finance. Aquila Clouds offers BillOps for cloud billing operations, and FinOps is a practice for managing cloud costs.Website: https://aquilaclouds.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email [email protected] the PitchIT waitlist for next year: https://www.connectwise.com/theitnation/pitchit === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.