The Big Impression

State Farm’s Head of Marketing, Alyson Griffin, breaks down making the company’s iconic jingle a bigger deal next year and diving more into retail media. Episode TranscriptPlease note, this transcript may contain minor inconsistencies compared to the episode audio. Damian Fowler: (00:01)I'm Damien Fowler. AndIlyse Liffreing: (00:02)I'm EIS Lfr. AndDamian Fowler: (00:03)Welcome to this edition of the current podcast.Ilyse Liffreing: (00:10)This week we're delighted to talk with Allison Griffin, the head of marketing for State Farm.Damian Fowler: (00:15)State Farm Insurance Group has been around for more than a hundred years, but thanks to its high profile marketing campaigns, it remains a household name in the us. Over the years, companies had many entertaining creative campaigns, and the latest of course features the affable character of Jake from State Farm, who was present at a certain NFL game that made headlines in 2023. AndIlyse Liffreing: (00:36)We'll get to that with more than 25 years of experience leading teams at top Tech brands. Allison became head of marketing for the Iconic brand in May, 2021. She has a motto which goes like this, always curious, always learning, always happy to share my insights.Alyson Griffin: (00:59)State Farm is a 100 year old brand. You know, we've gotta try to figure out how to remain relevant, not only to our current big tried and true customer base of all. I'm pointing at myself, I know we're on a podcast, the Gen Xers of the world and older, but also that next generation. And one of the ways we do that is through life stages. And of course, every marketer knows you have to be relevant to the target that you're going after. Look, people don't think about insurance at all, ever. Maybe , if I could say, with a big smile on my face. So we've gotta think about, you know, your first apartment or your first car, or having a baby or buying a home, or those life stages matter because they matter to the person that they're happening to. They're big events. And for us, dissecting who the target is, what stage they're in, and how, you know, what do they care about? That has started to shape our media strategy. It started to shape how we think about capturing current demand, generating future demand, and retention and loyalty for our customer base.Ilyse Liffreing: (02:05)Now there's a lot of strategy, obviously behind your marketing campaigns. For instance, when you're selling auto or life insurance, there's a product for sale. But the genius of your campaigns is that you don't really talk about the product like it's there. Obviously you're selling it, but it's not, you know, in your face. This is auto life insurance. Um, what is the concept you are marketing exactly, would you say? And how does that vary, I guess, based on the demographic?Alyson Griffin: (02:33)Yeah, so it's different than, you know, if you hold up your phone or something, it's different than a product that somebody needs to understand how much it costs. How long is the battery life? I'm sort of making this up, this is different. The, the insurance, what we're selling is in part the policy, but it's also in part a relationship with the agent. We have almost 20,000 agents across the United States who are independent contractors, you know, not State Farm employees, and they're running small businesses and trying to be meaningful and are meaningful in the communities where they live and work and offer basically advice services, et cetera. So for us, from a national campaign perspective, we've gotta make sure the brand is strong and branding is not product advertising. We need to make sure that our assets are known and appreciated. And asset is Jake from State Farm that you already mentioned, but also our jingle or even just the words like a good neighbor State Farm is there. And so we dial up and dial down each of those assets in real life or in the virtual world, depending on the life stage. The person that we're targeting, do they know us or not? Are we trying to bind a policy today or not? And that's, you know, the mix with which we're trying to buy media and showing up in places where these current and potential customers are. It'sDamian Fowler: (03:54)Interesting to hear you talk about big national campaigns and that that awareness that you drive and done it so successfully over the years. And, and the latest iteration of course is is Jake from State Farm, that character, what, why has he proved such a strong character in campaigns?Alyson Griffin: (04:09)He started out over 10 years ago as Jake, a real State Farm employee, and it was back when we were putting agents and employees in our ads. And you may recall the original campaign where it's a middle of the night phone call and the husband is talking on the phone, the wife comes downstairs, who are you talking to? And it's Jake from State Farm. And the question is, what are you wearing? And he says, uh, khakis, . So we got a lot of play out of that for many, ma

The NFL’s Marissa Solis on the Taylor Swift effect, expanding globally, and the powerful messaging coming for the Super Bowl. Episode TranscriptPlease note, this transcript may contain minor inconsistencies compared to the episode audio.Damian Fowler: (00:01)I'm Damian Fowler.Ilyse Liffreing: (00:02)And I'm Ilyse Liffreing. AndDamian Fowler: (00:03)Welcome to this edition of The Current podcast.Ilyse Liffreing: (00:10)This week we're delighted to talk with Marissa Solis, the SVP of Global and Consumer Marketing for the NFLDamian Fowler: (00:17)In 2021, the NFL recruited Marissa after almost two decades As a marketing leader with PepsiCo, it was an opportunity to influence the league's almost 400 million sports fans around the world.Marissa Solis: (00:32)It's an incredible feeling when the NFL calls and especially with an opportunity to influence the messaging and the marketing of such an incredible platform with so much potential. You know, it's something, an opportunity I can pass up.Damian Fowler: (00:45)I mean, there's no doubt about it that the NFL is one of the most dominant cultural forces in the world. So let's start right there. And we obviously have to start with the NFL's, which recent pop culture boost from Taylor Swift and Travis Kelsey, which is must be a consumer marketer's dream in a way. Could you talk to us about that moment and the opportunity for you as a marketer?Marissa Solis: (01:05)It means a lot when things like this happen and it goes so viral, it just goes to show that the NFL is at the peak of, you know, entertainment. I have to tell you, none of us knew this was not planned. This was not anything that was orchestrated. We had sort of heard the rumors about Travis, you know, going to her concert and then inviting her to the game. But we really didn't know. We didn't know she was gonna show up at the game. And so when it all happened, I mean the power of social media, right within 10 seconds this thing went viral. And for us, you know, we have a social media and influencer arm within the league that are ready at the go when anything happens. So we were able to capitalize and have some fun with the fans. Uh, we created some 1 0 1 football videos for Swifties that had never seen the game before on how you play. But think about all of the NFL fans that don't know who Taylor Swift is. So we also were able to do a little bit of education to some of our NFL fans about who she is. So it's actually been a cultural education for a lot of people and we've had a lot of fun with it. Yeah,Ilyse Liffreing: (02:10)Thank you for clearing that up because I think a lot of rumors circulating was like, oh, the NF L's behind it, they know this happened. Had no idea they a planMarissa Solis: (02:17)Idea. No idea. But I, I think, you know, it's a really good lesson for marketers. Mm-hmm. Culture happens at the speed of light and you just have to be ready. You know, we like to say or think we create culture, but culture is organic and embedded culture just happens and we just happen to be ready at the moment, right? Yeah.Damian Fowler: (02:37)There's no doubt that the Super Bowl is the high point of the year. Curious, are you gonna be using some of these immovable cultural forces like Taylor Swift and Kelsey in your Super Bowl messaging?Marissa Solis: (02:47)You know, we always leveraged the Super Bowl to do some powerful messaging around the joy of the sport, but also how the sport transcends. So last year the message was all around the power of women and what women bring to the sport. And now we're in the Olympics. So you're gonna see some powerful messaging about what the league means to culture. It will be a very powerful message.Ilyse Liffreing: (03:10)On that note, do you have like a favorite Super Bowl ad?Marissa Solis: (03:13)I did not even know you were gonna ask me that by the way. But I have to say, and it's very ironic, my favorite Super Bowl out of all times was actually created by Tim Ellis, who's my boss. He was not at the NFL at the time, he was at Volkswagen and it's the Darth Vader spot. You know, I don't know if you know where the, where the little boy he's playing Darth Vader and at the end the dad turns on the car and he's like, oh my God, I love, love that spot. And when I interviewed with Tim that was like the first thing IDamian Fowler: (03:44)Wanted to just pivot a little bit. I saw an interview in the Hollywood reporter with uh, the NFL Commissioner Roger Goodell, who was headlined Hollywood's MVP. And in that piece he talks about how the NFL has embraced streaming, which you know is a topic we talk about a lot. And he was quoted as sayingMarissa Solis: (04:00)TheDamian Fowler: (04:01)Technology's changing, the platforms are changing, the economy is changing and we have to be ahead of that strategy at all times so that we are where our fans are and on the platforms they want to be on. Can you talk to us a little bit about the challengeMarissa Solis: (04:12)AndDamian Fowler: (04:1

Zillow’s Beverly Jackson on simplifying the housebuying process through its marketing, and why working at the company has special importance for her as a Black woman. Episode TranscriptPlease note, this transcript may contain minor inconsistencies compared to the episode audio.Damian: (00:01)I'm Damian Fowler.Ilyse: (00:02)And I'm Ilyse Liffreing.Damian: (00:04)And welcome to this edition of the current podcast.Ilyse: (00:10)This week we sit down with Beverly Jackson, the VP of Brand and Product Marketing at Real Estate Company Zillow withDamian: (00:17)Over 212 million average monthly users is the country's number one real estate app and a website. In fact, Zillow is becoming a housing super app designed to help people find the home of their dreams.Ilyse: (00:31)Beverly is an award-winning marketer with two decades of experience managing global campaign for companies, including the Recording Academy where she delivered record breaking social engagement for the 54th Grammy Awards, Yahoo, MGM Resorts International and at Twitter before it became X.Damian: (00:50)We started by asking her about this impressive career journeyBeverly: (00:58)As I still like to think that I am always sort of new and fresh faced to digital marketing 'cause I tend to be a digital first storyteller and a digital first brand person. I always think about two things. What is the brand looking to achieve and how are we thinking about growing? And then I think about how does that connect to culture? And so whether it was the Grammys or Yahoo or MG M resource as a hospitality brand or a sports betting band or something like Twitter, it's always about what is the connection to the customer? Is it digital first? How does it play in transforming or growing the brand or the business or its role or impact. Share a voice, share a wallet in the industry vertical. And then the connection to culture. I think it's very important how a brand connects to its customers through culture is such a powerful way to tell brand stories. That was important for all the work that I've done previous and it's certainly the way I think about my role here at Zillow.Ilyse: (01:58)Would you say that was basically the opportunity that Zillow kind of created for you that was so compelling on your end?Beverly: (02:06)The idea that Zillow helps consumers more and more consumers get home and that's what we're sort of working towards. There's not a, not a bigger brand moment in a consumer's life than sort of helping them to figure out what home means. 'cause it's such a personal experience and, and with Zillow sort of being the destination for the real estate industry, it's a beacon for all consumers. And it's sort of getting them from that idea of like idea dreaming about what home they want to actually getting into a home. So the brand is transforming, it's culturally relevant, it's significant to a specific population and to others it makes so much sense to me. So like when we think about like millennial, the millennial consumers, it was not an opportunity that I could easily ignore or walk away from.Damian: (02:52)Now Beverly, I wanna ask you, you know, buying a home has always kind of been a complex process. To what extent would you say that the tech has speeded things up or maybe simplified that whole process?Beverly: (03:02)The idea is that buying a house, especially your first house is gnarly. Like it's so intense, it's so intense, it's so many moving parts, it's so confusing. But then we have this large generation of sort of digital first consumers that expect consumer tech to be a utility. The tech has to be easy and it has to demystify the complicated process. It has to serve the customer's needs to their ultimate goal, but it has to meet them where they are. Zillow as a consumer tech company, as a financial tech company, as a real estate company is making it easier, which is why we're so well situated for this idea of a housing super app where a consumer, regardless of where they are in the process, can come into the Zillow ecosystem and find a way to answer the questions that they need and help guide themselves through the process. 'cause the goal is not just to help them search for a great home or to talk to real estate agents before they find the perfect agent for them, but you've gotta tour a lot of houses. The housing super app concept in addition to financing and figuring out what you can afford and then financing it and then closing the deal, signing all the papers and actually getting into your home. Zillow is ideally situated to do that.Damian: (04:22)Just to break that down a little bit further, you know there are other property search engines out there, but Zillow goes above and beyond that. What is the differentiating factor at Zillow? And you mentioned some of those just nowBeverly: (04:34)Customers are a north star without question. So the idea of customers being the driving force behind what we do and how we serve information back to them, meetin

VML CEO Jon Cook on how the agency came up with Wendy’s now iconic social media presence, the innovations he hopes to see in the streaming ad space and commerce on Instagram. Episode TranscriptPlease note, this transcript may contain minor inconsistencies compared to the episode audio.Ilyse: (00:01)I'm Ilyse Liffreing. AndDamian: (00:02)I'm Damian Fowler.Ilyse: (00:03)And welcome to this edition of the current podcast.Damian: (00:10)This week we sit down with John Cook, the newly minted global CEO of VML.Ilyse: (00:16)VML is the new name for what is now one of the world's biggest creative companies. It's the result of WPPs merger of two of its creative agencies, Wunderman Thompson, and VMLY and R. The new company will employ 30,000 people in 64 markets.Damian: (00:34)WPP says, the merger is about simplifying business and unlocking scale for its clients, which includes blue chip companies like Colgate, Palm Olive, Dell Ford, Microsoft, Nestle, and Coca-Cola.Ilyse: (00:45)John Cook joined the agency back in 1996 when it only had 30 employees, which back then was just called VMLA full circle moment. He starts by telling us about the significance of the merger announced in October.Damian: (01:00)And one note, the first part of this podcast was recorded live at advertising week, New York. So John's audio changes a few minutes into the podcast.Jon: (01:11)I think it represents a reaction to, um, to several things, a reaction for holding companies like WPP to be simpler and easier to access. These are, these are two great companies within WPP, but they're two big companies. And that that can create confusion or complexity in within WPP. I think we've always simplified that well, but this takes that to the next level. This is a radical move in terms of simplicity. So I think it represents the thirst that marketers have for a simpler holding company landscape. A simpler WPP absolutely does that. It represents, I think, I think a statement about where the future of marketing is going. That a lot of people are pursuing you on one level. You've got consultants, you know, big consultancies pursuing creativity and trying, they're trying to acquire it, hire it, build it, and, and all having various levels success with that.Jon: (01:57)This represents a move to have the scale of some of the biggest consultancies, but with a creativity that I think a lot of them are really trying to have. We will have that right from the beginning. It represents, uh, a statement about where a lot of advertising agencies who are trying to stay relevant are going, meaning a lot of advertising are fantastic creative organizations, but they're all grappling with how do I add commerce, CRM, loyalty, technology, data. We have all that. When you put these two things together, what what I hope, and I think what we hope is that we are jumping right to that place where ad agencies and consultants are both trying to go from two different directions. We go there right now from the jump globally with, uh, two companies that already know each other really well, and it's a lot easier to say.Damian: (02:38)And so in, in, in effect, it's driven by the changing economics of advertising.Jon: (02:43)Yes, I think I I don't think it's solely driven by the change, the economics of advertising. I think there are economic advantages to being simpler. 'cause you can, you can be more efficient in, in how you deliver your, your agency. You can be, you know, and you can offer a lot. But I think it's, I think it's more driven by a fusion that marketers are looking for, not to speak for all marketers, but I think they struggle with how do I get brand storytelling and the the stories I wanna tell my by brand? How do I get that closer and closer to my product, the customer experience? And if I've got that right as a marketer, how do I then put that closer to the way people buy my product or transact or make a commitment to me as a brand? We're not perfect, and it won't be perfect right off the bat, but we have a really good chance to be the agency that can unite brand experience, customer experience, and commerce. Those three things aren't in our ingredients because they're fun or because we like those words, they're in our ingredients because that's the trilogy that marketers are looking for to, this is the absolute answer. For some peopleDamian: (03:41)May be a little bitJon: (03:42)Sad about sayingDamian: (03:43)Goodbye to some of those famous, famous names.Jon: (03:45)Like,Damian: (03:46)WhyJon: (03:46)And notDamian: (03:46)What, what do you say to those people?Jon: (03:48)I'm obviously in the camp of believing that evolution and simplicity is necessary to, to, to kind of go forward, but I have a ton of, um, respect and empathy for the fact. There's a lot of, uh, big brands that have built this to this place that we, that we are in now. And I think all you can do as a leader is just do two things. You can respect the heritage. It's not just heritage for heritage sake,

Francesca’s VP of marketing Traci Graziani shares what she thinks the future of retail will be, Taylor Swift and Beyoncé’s effect on sales, and how a Dolly Parton quote influences her perspective. Episode Transcript Francesca's, Traci Graziani Please note, this transcript may contain minor inconsistencies compared to the episode audio.Damian Fowler: (00:01)I'm Damian Fowler.Ilyse Liffreing: (00:02)And I'm Ilyse LiffreingDamian Fowler: (00:03)And welcome to this edition of the current podcast.Ilyse Liffreing: (00:10)This week we sit down with Traci Graziani, the VP of Marketing and Brand Partnerships at Francesca's, the fashion retailer specializing in women's jewelry and apparel.Damian Fowler: (00:21)Founded in 1999 in Houston, Francesca has grown into a household name with stores across the U.S. But like many mall-based retailers, the company faced serious challenges during the pandemic when foot traffic stopped.Ilyse Liffreing: (00:34)But since 2020, the company has turned its fortunes around becoming a successful omnichannel business.Damian Fowler: (00:41)Tracy joined the company in 2021 after a more than 15 year career in marketing where she specialized in helping brands identify their purpose, craft their story, and deliver successful campaigns.Traci Graziani: (00:58)I grew up in marketing, I grew up in digital advertising and it was a, I was there with a digital marketing firm called Resource for 11 years in my career. They were an independent women owned agency who was talking about being customer obsessed before anyone else. But I started by answering the phones and getting the flowers and just like learning and absorbing. And so I just fell in love from the beginning. I, I worked with a handful of clients over the years. You name a client or an industry, I've probably worked on that account from a communications or a marketing standpoint and ultimately that's what got me brand side. Damian Fowler: (01:39)I love that it's very entrepreneurial view from the very beginning, from the get go as you would say. And you know, one of your sort of specialties as a marketer is that ability to help brands identify their purpose and craft their story. What's your sort of dynamic when you start that whole process?Traci Graziani: (01:55)Can I quote Dolly Parton who's behind me here on the wall? Damian Fowler: (01:59)Oh yes. Please.Ilyse Liffreing:Yes you can.Traci Graziani: (01:59)Okay. She says Find out who you are and do it on purpose. And I believe that as a human and I believe that as a marketer. And so I think that's really what's carried me through and I think that one of my biggest beliefs is that one of the key KPIs that we all need to be looking at and continue to look at is trust. I mean I think it is more prevalent now than ever is trust with our customer in every interaction. Knowing that why and knowing that trust is so critical. Without it you have nothing that becomes your compass. Damian Fowler: (02:33)Yeah. Now, you joined Francesca's in 2021, you know, let me ask you about their story. What is Francesca's story? Yeah,Traci Graziani: (02:42)Francesca's actually started as one single boutique in Houston, Texas. And our girl Fran has been around since 1999. I think what's really neat and differentiating about it is that it has always been a place of discovery in this one boutique. It started as a collection of different, you know, products that service a very, you know, woman from 18 to 30 as like the core demographic and someone who's always looking for that like kind of something special. We know that we have an occasion shopper and so we cater to that and so that heritage of the brand from the late nineties all the way through has maintained and that is really the platform that we operate now that has turned into our free to Be You platform, which is this idea that our customer and our brand are always looking to discover new things. I mean, Elise, you love the store you go in, you kind of can't walk outta there without something. Um, but you never know what you're gonna find and I think that that has really been a core differentiator for the brand.Ilyse Liffreing: (03:44)Yeah, I mean there's no doubt I fall into that core consumer that 18 to 35, not gonna say my exact age, but yeah, every time I go home, you know, I, I have to go to Francesca's, definitely a fan. It's true, I can't hide that. But can you share any like insights into your target audience? Beyond me of course and how the brand actually like works to like reach and engage them?Traci Graziani: (04:08)We recently, within the last year, really did our homework and we surveyed current customers, non-customers and we have really utilized that in a massive way across the organization because I think a differentiator for us too is our ability to move so quickly with our product. And so being able to understand what the customer is looking for and what she's doing in her life, we really look at it as a psychographic more so even than a de

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Retail media is on the tip of every marketer’s tongue this year. Cara Pratt, Kroger’s SVP of retail media, launched the Kroger Precision Marketing media network in 2017, pioneering the use of retail media. Pratt joins The Current Podcast to talk about how her team of data scientists can tap in to purchase data from 60 million households to create more personal experiences for shoppers. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

After seeking Chapter 11 protection in January 2021, Cici’s Pizza needed an injection of life. That’s where new owners and a new CMO came in. Stephanie Hoppe joined as CMO of the pizza brand in February 2022, focused on getting Cici’s back to its roots. The company, which opened in 1985 and has over 300 restaurants in 30 states, strives to be family oriented while providing great value with its unlimited pizza buffet. Hoppe says dialing back in on those key ingredients set the table for success. “People were ready to come back in,” Hoppe says on the season 5 premiere of The Current Podcast. “There’s so much nostalgia with this brand. People remember taking their kids. Kids remember, and now they have children whom they want to take to the Cicis experience.” Those brand marketing efforts showed instant success, with Cici’s seeing double-digit increases in sales the past two years. Now, just two years after the bankruptcy filing, Hoppe says the company’s next big step is opening more locations to keep giving people the pizza experience they want. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Zulily marketing exec Denise Jaeschke discusses the evolution of the Zulily brand, growing its network of mom influencers, and how the brand’s mission ties into her childhood in Ecuador. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Haleon U.S. CMO Katie Williams talks about building the brand after GSK split its consumer health care business into Haleon, which includes brands like Advil, Theraflu, and ChapStick. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Mint Mobile’s CMO Aron North hops on The Current Podcast to share the secrets of how the wireless provider has been able to burst on the scene, working with Ryan Reynolds, and why North thinks risk and failure are necessary for success. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Hyundai CMO Angela Zepeda shares her story of being the first female C-suite executive for the South Korean company, how the brand is attracting a younger audience, and how she is marketing Hyundai’s impressive fleet of electric vehicles. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

REI’s Chief Marketer Vivienne Long breaks down the importance of providing shoppers with an experience in physical stores that they can’t get by solely shopping online, and how the brand’s strong values inspire and drive its marketing strategy. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

T-Mobile’s VP of media Kari Marshall explains why marketing in the telecommunications space is like Game of Thrones, how the company went from being nearly bought by another company to becoming the second-largest wireless carrier in the U.S. after acquiring Sprint, and why the brand has its own in-house agency. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Johnson and Johnson marketing exec Nate Notwell joins hosts Damian Fowler and Ilyse Liffreing to share why the company’s marketing strategy is based on trust, how he is leaning into technologies that make the consumer journey easier, and the company’s “digital-first ambition.” Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dollar General CMO Chad Fox joins The Current Podcast to talk about how growing up in a small town prepared him to lead the Dollar General brand, why it’s customer base largely focused on the rural shopper makes its retail media network special, and how it’s an “83-year-old company in growth mode.” Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

On the season four debut of The Current Podcast, Microsoft's Chief Brand Officer Kathleen Hall describes the emotional connection people have with brands, the biggest challenges for the brand since she started 14 years ago, Microsoft's partnership with Netflix and more. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Andrea Brimmer is now nearly 15 years into a career change she says she never expected. Brimmer — who made the move from an advertising agency to Ally Financial in 2008 and has spent the last seven years as the company’s chief marketing and PR officer — says her perspective on getting into the financial sector shifted after this realization: “The three most important things in your life are your family, your health, and your money,” Brimmer says on The Current Podcast. “And we all work so hard for our money, so if you could be a brand in this space that really puts the customer at the center of everything you do, and really finds ways to get people to think about saving their money in ways that are meaningful to them, that is a really cool opportunity. It’s been more rewarding for me on a personal level than I ever thought it would be.” Brimmer shares how important it was for Ally Financial to recast the brand with a digital mindset just as the first iPhone launched, how the company differentiates itself from the competition, and the creativity it takes to compete with brands that have more ad dollars to spend. “When you’re going up against Goliaths from a spend standpoint, and you’re a David, you’ve got to really figure out how to be differentiated. And I think our point of differentiation has come by leaning into the name and the promise of the brand, which is to do it right,” Brimmer says. “We have always adopted this idea of kind of ‘outwit, outlast, outplay,’ and find creative ways to get people to interact with their money.” Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Once taboo, sports betting is now thriving. The ever-growing list of states legalizing sports betting is a big reason for that shift in perception, with companies like DraftKings gaining popularity over the past decade. As one of DraftKings’ first 15 employees, Chief Marketing Officer Stephanie Sherman has seen that transformation happen firsthand. “It has been quite the journey over the last nearly 10 years,” Sherman says on The Current Podcast. “I have been doing a lot of reflecting in general on our journey as an organization — where we’ve been and where we aspire to go over the coming years. From those early days certainly a lot of things have remained the same, but as we’ve scaled over the years there’s new, fun marketing challenges to solve.” Sherman breaks down DraftKings’ marketing strategy, as betting legislation is being drafted on both a state and federal level; why its core business is tech, analytics, and data; as well as the main messaging it wants to send its potential players. “What we think about in our marketing campaigns and what we really want to show up with and bring to life for our players is that fun,” Sherman says, “and that excitement [of] putting something on the line, of having skin in the game.” Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dating app OkCupid views itself as the feisty underdog that is comfortable causing a stir. The brand did just that last year with its “Every Single Person” campaign, which they doubled down on after it sent waves through the advertising industry, social media, and the New York City subway. The leader behind OkCupid’s overall branding is Melissa Hobley, the company’s first-ever chief marketing officer. Hobley left OkCupid in August to step in as the CMO of Tinder, both of which are owned by parent company Match Group. Before she moved roles, Hobley went on The Current Podcast to talk about why OkCupid is so at ease taking big swings with its branding. “We have to do this in an interesting, provocative way. Partly because it’s real,” she says, “and partly because when you don’t have those giant budgets and you don’t have tons of star power but your product is better and you really believe that, you feel like you have the permission to be aggressive and loud and make people uncomfortable.” Jason Harris, president and CEO of Mekanism, the brand’s agency of record, also joined Hobley to discuss creation of the “Every Single Person” campaign, standing out through the crowd in the dating app space, and why they worked so well as partners. “When you don’t have that core or the soul of the brand and what it stands for, you’re kind of inventing things to make the brand create hits,” Harris says. “I think what’s great about OkCupid is they have a real platform that you can run with for a while.” Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

To David Cohen, an industry veteran who now serves as the Interactive Advertising Bureau’s chief executive officer, the media landscape is clear. “The future of video will be streamed,” Cohen says on The Current Podcast. “There is no doubt in my mind that it is going to happen. The main question is how much the industry needs to evolve from now until then.” Cohen breaks down the biggest challenges around being at the center of the digital advertising industry, Netflix starting up an ad-supported tier, the Great Resignation, and why he believes the upfronts and NewFronts will merge in this episode. “This is going to be one video market,” he says. “There is no need for the time and effort of separating them. It is a fallacy today and it will certainly be a fallacy in the future.” Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Campbell Soup Company is synonymous with memories of Mom making soup. Nowadays, the 153-year-old company still wants to hold on to that authentic branding, but to do so in the modern age. Campbell has been refining its data-driven strategies with Marci Raible, vice president of integrated marketing, at the helm. “It’s really easy to ask for a lot of data, but having the strategy for the data you need and how you are going to execute is critically important,” Raible says on The Current Podcast. “Otherwise, you can get paralyzed.” Retail media is also a key data driver for Campbell. On the podcast, Raible discusses how retail media has become a catch-all umbrella term, the innovations she would like to see with advertising on streaming platforms, and how to find new ways to connect with consumers who have been surrounded by the Campbell’s brand since they were kids. “How are we evolving with them as their lifestyle has changed? It’s really easy to just say, ‘We want to change. We’re going to be whatever, you know, is happening today.’ And to me, that just doesn't work,” she says. “We must be authentically Campbell. It’s understanding who we are as a brand, but then doing it with a modern twist. That is really the difference.” Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

U.S. politicians across the aisle, from ultra-Libertarian to extreme Republican, have used digital advertising to fuel their presidential campaigns. With the 2022 midterms and 2024 presidential election fast approaching, the time is ripe for new strategies. On the latest episode of The Current Podcast, meet two men who sit — Wizard of Oz style — behind the curtain of political advertising: Billy McBeath and Mike Schneider. McBeath is the digital director and senior advisor at the Senate Leadership Fund — a Republican super PAC that specializes in getting conservatives elected to the Senate. Schneider, on the other hand, sits on the liberal side of the political spectrum. He worked on President Biden’s presidential campaign in 2020 as a partner and head of BPI Labs for Bully Pulpit Interactive. “What we’re really buying for is impact and outcomes,” Schneider says on The Current Podcast. “Where can we deliver a persuasive video message to a voter to get them to shift their opinion?” “It’s all about how can you measure how your message is received, not how many times it was viewed,” McBeath adds. The next upcoming elections also align around the expected deprecation of third-party cookies, which McBeath is awaiting. “We’re basically going to be rebuilding the airplane while we’re flying it next cycle,” McBeath says. “It’s going to be fun, but also really challenging.” McBeath and Schneider also discuss the fast nature of a political marketer’s job, why connected TV will be the way forward for all future elections, and how important identity will become as we get closer to the deprecation of third-party cookies. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Fifteen years into his celebrated career as chief creative officer at BBDO, Greg Hahn — like millions of other people — lost his job at the start of the COVID-19 pandemic. Two months later, however, he launched Mischief @ No Fixed Address, which found immediate success and recently was crowned Ad Age’s Agency of the Year. “That’s kind of mind-blowing,” Hahn, who also acts as chief creative officer of the agency, says on The Current Podcast. “But if you surround yourself with the right kind of people and everybody knows why they’re there, the results are endless.” Ironically, Mischief has developed a reputation true to its name, creating campaigns for Jay-Z’s cannabis brand, Monogram, that challenge marijuana regulation by comparing it to state laws of incest and bestiality. Another example: Kraft Macaroni & Cheese asked people to “send noods.” For Hahn, the riskiest idea is “the one no one pays attention to.” In this episode, Hahn goes into how he discovered his co-founder at Mischief, what he looks for when he hires new employees, and the benefits of taking risks with campaigns. “That’s been our guiding force,” Hahn says. “How do you remain pure to your vision and grow at the same time? And I think it can be done.” Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Not too many people can say they’ve gone from working as a chemical engineer to chief marketing officer, though that’s exactly what Discover CMO Kate Manfred has done. In our latest episode of The Current Podcast, Manfred discusses her unconventional career path from working as an engineer and then consultant to her current role as CMO of Discover. “To make good, robust decisions, you really need to embrace the math and data that every consumer leaves as they’re clicking around the internet,” Manfred says on the podcast. Manfred’s scientific background equips her with a marketing skill set that allows her to thrive as a data-driven CMO. Despite her unique background, Manfred knows she can’t do everything on her own. “No one can do this job alone. A CMO can never be successful by himself or herself,” Manfred says. “It really comes down to the strength and quality of the team that you build both internally and externally.” Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Twelve years into his career, Mike Law took a self-described “sabbatical” from advertising holding company Dentsu when he moved client side to be Director of Media at Pfizer. In the third season of The Current Podcast, Law describes how he’s using the lessons he learned at Pfizer in his second go-around with Dentsu, where he now serves as CEO of the award-winning agency, Carat U.S. Law also touches on the recent work he’s most proud of (hint: it has to do with the Covid-19 pandemic), why former college student-athletes can thrive in advertising even if they don’t have any experience, the value of working for an agency today, and why he loves working in advertising. “Everything that happens in the world, whether it be Hollywood or real geopolitical issues, has an impact on us and for us,” Law says. “We watch TV kind of cautiously, because we are like, okay, whatever happens next I'm going to have to think about what that means for my clients and my brands, but it also makes it a really exciting business.” Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

To L’Oréal executive Shenan Reed, advertising is part art and part science. Reed went from working with the beauty brand on the agency side to taking over as L’Oréal’s senior VP and head of media in 2020. During that time, she has emphasized approaching customers as people instead of targets and making sure the consumer experience is the best it can be. “It’s inspiring to be inside and understand how an organization like ours is dedicated to the science and to the quality of the products we put forward,” Reed says in our debut episode of the third season of The Current Podcast. “I absolutely love being in the position to help make the decisions on the media side.” Reed, who previously served as president and chief client officer at Publicis Groupe, discusses how L’Oréal has deep roots in technology, why marketing across a variety of channels is critical to scale messaging, and why she thinks the advertising industry will be better without third-party cookies. Since 2020, Reed has been bringing her unique vision to the timeless L’Oréal brand. The 112-year-old French personal care company, which owns brands like Lancôme, Maybelline, Prada, Ralph Lauren, and CeraVe, is evolving by offering skin diagnostics and more sustainable product options. This shift led to record sales last year. “The opportunity for us to lean into technology allows us to help create products that bring the experience of the products to life on behalf of the consumer,” she says. “It’s definitely a very proud part of our heritage.” Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Parents with children over ten will likely know Roblox as a gaming platform, which bills itself as the ultimate virtual universe that allows create and share experiences with friends. But as the concept of the metaverse has gone mainstream, Roblox is already positioned as a metaverse — a universe of millions of immersive experiences that attracts over 47 million users a day — half of which are now older than 13 years old. Within Roblox, people interact as avatars and purchase in-game currency called Roblox to acquire digital items that they then collect or dress up their avatars. The marketing opportunities of this new space are not lost on major brands like Warner Bros., Gucci, Netflix and others who have partnered with Roblox to bring virtual experiences, concerts, and launch parties to its users. Joining us on The Current Podcast is Christina Wootton, vice president of global brand partnerships at Roblox, who discusses the power of the metaverse, how the platform is on the frontlines innovating and driving its development, and how brands can interact on the platform. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Dubbing itself “the world’s most global bank,” Citi is evolving its approach to be on the frontlines of marketing, as it strives to set the brand apart from others in the competitive financial services category. Leading with a sharp, data-driven digital marketing strategy, Citi relies on its brand efforts to connect with customers and differentiate the banking experience. In this episode, we speak with Mike Venables, the head of media, managing director at Citi — a longtime agency leader who recently made the switch to his first client-side gig — to understand his media strategy and how his background of leading media efforts across clients like AT&T, IBM and Merck is helping him drive better outcomes and accelerate growth during a moment of transformation for this iconic brand. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.