RETHINK RETAIL

Retailers face mounting challenges—from rising labor costs to evolving customer expectations. In this episode of Retail Tech Tips, we explore how AI, cloud computing, and data integration are transforming in-store experiences. Featuring industry leaders: - Roy Horgan, Group SEVP Strategy, Marketing & Communications at VusionGroup -Zach Whigham, Associate Director, Retail and Consumer Products at Kyndryl -Trevor Sumner Top Retail Expert Key takeaways from this episode: -AI and computer vision are redefining in-store engagement -Electronic Shelf Labels (ESLs) are driving efficiency at scale -Retailers are moving from theory to action—focusing on ROI-driven solutions VusionGroup is a leader in electronic shelf labels (ESLs) and retail digitalization, helping retailers optimize pricing, promotions, and in-store experiences. Kyndryl is a global IT infrastructure powerhouse, working with retailers to modernize their technology ecosystems for scalability and efficiency. Listen now and stay ahead of the curve.

Can AI revolutionize retail? C&A Brazil and Sam’s Club share their strategies. In this Global Retail Leaders episode, Top Retail Expert Alberto Serrentino chats with Paulo Correa, CEO of C&A Brazil, and Todd Gardner, Chief Product Officer at Sam’s Club, about how AI is transforming business efficiency, customer experience, and decision-making in retail. 🔹 Key Topics & Timestamps: [00:00] Introduction to RETHINK Retail [01:15] Meet Alberto Serrentino, Paulo Correa, and Todd Gardner [03:30] AI’s role in business productivity and efficiency [07:45] C&A Brazil’s transformation through AI-driven strategies [12:20] The impact of AI on pricing, inventory, and supply chain optimization [18:10] Engaging leadership in digital transformation [22:40] Customer-centric AI: Personalization & omnichannel experiences [27:55] Final thoughts on the future of AI in retail 🎧 Listen now to discover how AI is redefining retail performance and strategy. 🌍 Join our community and be the next guest on our podcast: www.globalretailleaders.com

How can retailers embrace sustainability and drive social impact at scale? In this episode of RETHINK Retail, host Lisa Amlani sits down with Bev Kobe, President & CEO of Goodwill Industries, to discuss how Goodwill is redefining retail through the circular economy, resale innovation, and social enterprise. Goodwill is more than just a thrift store-it’s a leader in sustainability and job creation, diverting billions of pounds from landfills while employing those who need it most. ⏱ Timestamps: [00:00] Introduction to RETHINK Retail [01:20] Meet Bev Kobe, CEO of Goodwill Industries [03:45] The scale of Goodwill: 154 networks and 6 billion pounds of goods collected [07:10] How Goodwill is innovating in circular retail [12:30] Sustainability goals: resale, recycling, and reducing waste [17:50] Beyond retail: Goodwill’s impact on communities and job creation [22:15] Take-back programs & retailer partnerships [27:30] Final thoughts: How brands can start their circular journey 🌍 Join our community at: www.globalretailleaders.com

How do you scale a retail brand without losing the personal touch? On this episode of RETHINK Retail, we chat with Karrie Helm, Director of Stores at Evereve, about how the brand scaled from a boutique experience to over 100 stores nationwide while keeping its values-driven, customer-first approach intact. 🔹 The secret to Evereve’s loyal customer base 🔹 How stylists create real connections with shoppers 🔹 The role of subscriptions & digital commerce in modern retail 📅 Key Topics & Timestamps: [00:00] Welcome to RETHINK Retail [01:15] Carrie Helm’s journey & EverEve’s beginnings [04:10] Growth from boutique retail to a national brand [08:30] The key to Evereve’s styling experience [12:45] Balancing online and offline customer relationships [17:20] Subscription services & their impact on retail growth [22:05] Leadership, team culture & customer loyalty [27:40] What’s next for Evereve? [30:00] Final takeaways 🎧 Listen now to discover how Evereve is redefining the in-store experience for the modern shopper. 🌍 Join our community at: www.globalretailleaders.com

Can a fashion brand grow without paid marketing? Lager 157 proves it’s possible. In this Global Retail Leaders episode, Top Retail Expert Alexis chats with Hannah, Chairperson of Lager 157, about how the Swedish brand is scaling across the Nordics and beyond with slow fashion, zero waste, and an authentic approach to retail. 🔹 Key Topics & Timestamps: [00:00] Welcome to RETHINK Retail – A Global Retail Leaders Episode [01:10] Hannah’s journey and Lager 157’s origins [03:25] The slow fashion movement and why it works [07:40] Lager 157’s no-waste, efficiency-first model [12:15] Why they refuse to spend on paid ads [16:50] Expansion into Germany and future markets [21:30] Sustainability and the future of retail Join the GRL community at www.globalretailleaders.com

Can sustainability drive profitability and long-term growth? Norrøna proves that it can. In this Global Retail Leaders episode, Top Retail Expert Sharon Yourell Lawlor speaks with Bård Klamme, Retail Director at Norrøna, about how the premium outdoor brand has built a 100-year legacy through circular fashion, transparency, and a commitment to full-price retail. 💡 Key Takeaways: ✔️ How Norrøna built a global brand without discounting ✔️ The circular economy approach fueling sustainability ✔️ Why community & customer experience matter more than price cuts ✔️ How tech and innovation enhance the in-store experience 💡 Key Insights & Timestamps: ⏩ 00:00 – Welcome to RETHINK Retail (Global Retail Leaders Episode) ⏩ 00:40 – Meet Bård Klamme & the history of Norrøna ⏩ 03:10 – What it means to be a full-price, no-discount brand ⏩ 07:05 – Sustainability as a business model, not just a marketing tool ⏩ 11:30 – The power of repair, resale & circular fashion in retail ⏩ 14:45 – Expanding internationally while staying true to brand values ⏩ 18:20 – The future of outdoor retail & evolving customer expectations ⏩ 22:50 – What role does tech play in a purpose-driven brand? ⏩ 26:30 – Final takeaways & leadership advice for retailers Join the GRL community or be the next guest: https://www.globalretailleaders.com/

In this episode of Rethink Retail, host Shannon Flanagan sits down with Jean-Didier Allongue, Senior Director of Global Store Design at Harry’s, to explore how the brand has scaled across 56,000+ retail locations while staying true to its identity. From disrupting the men’s grooming industry to creating seamless in-store experiences at Target, Walmart, Tesco, and Boots, Jean-Didier shares how Harry’s navigates the challenges of retail expansion, localization, and brand consistency. They dive into: ✅ How Harry’s global retail strategy has evolved ✅ The biggest challenges in localizing store design across different markets ✅ Why brand culture and customer insights shape the future of retail ⏳ Episode Timestamps: ⏩ 00:00 – Introduction to Rethink Retail ⏩ 00:30 – Meet Jean-Didier from Harry's ⏩ 01:27 – Harry's Global Retail Design Strategy ⏩ 02:56 – Trends in Men's Grooming & Retail Innovation ⏩ 03:59 – The Challenge of Localizing Store Designs Globally ⏩ 04:47 – Scaling Harry's Retail Presence Across 56,000+ Locations ⏩ 07:20 – The Role of Vision, Culture & Brand Identity in Growth ⏩ 09:01 – Creating Engaging & Customer-Centric Store Environments ⏩ 11:01 – Closing Thoughts & Takeaways Join the GRL community or be the next guest: https://www.globalretailleaders.com/

The future of retail is unfolding before our eyes, and AI is at the heart of it all. In this episode of the AIR Leaders Podcast, a production of RETHINK Retail, our host Matthew Adam Smith sits down with Barry McGough, a Top AI Leader & Global Retail Leader, to discuss the game-changing technologies reshaping commerce. 🎙️ Topics covered: ✅ How AI is driving the next wave of retail innovation ✅ The evolution of edge computing and low-latency chipsets ✅ CES vs. NRF: Key retail tech takeaways ✅ The rise of ambient technology & micro-sensors ✅ The sustainability challenge: AI’s impact on energy consumption Join us as we explore what’s next for retail in 2025 and how businesses can stay ahead. Don't forget to follow for more insights from retail’s top tech leaders! #TAILs #TopAILeaders #RETHINKRetail #TRE2025

Retailers operating at scale—especially in high-traffic environments like airports—face a unique challenge: how do you balance speed, convenience, and operational resilience while delivering a seamless customer experience? In this episode of the RETHINK Retail Podcast, Michael Klein (Top Retail Expert) speaks with Khurram Noor, VP of Customer Facing Systems at Avolta, and Bernd Kraus, VP of Retail Software Solutions at Diebold Nixdorf, to discuss what it really takes to future-proof retail operations.

In the latest Rethink Retail Podcast, we sit down with Andrea Morgan, Chief Innovation Officer at Blue Yonder, to explore how AI and end-to-end visibility are revolutionizing supply chains. 🔹 How AI is optimizing demand forecasting, inventory planning, and sustainability 🔹 Why speed and adaptability are the key drivers of supply chain success 🔹 The growing role of GenAI and digital twins in supply chain transformation With over 25 years of experience leading supply chain strategy at Nike, IBM, and Oracle, Andrea shares why she believes the time is now for supply chain reinvention. Don’t miss this episode! 🎧 #RetailInnovation #AIinRetail #SupplyChainTransformation #RetailPodcast #RethinkRetail

New RETHINK Retail Podcast: How AI is Shaping Retail Host Matthew Adam Smith sits down with Matt Redwood (Diebold Nixdorf) & Nicolas Kroeger (Manor AG) to discuss the impact of AI on retail. From optimizing store operations to elevating customer experiences, this episode covers the game-changing role of AI in retail. 📌 Key Takeaways: ✔️ AI’s role in streamlining store operations ✔️ Enhancing in-store & omnichannel experiences with AI ✔️ The future of AI in retail over the next 3-5 years 🔊 Listen now

Retail automation is evolving—are you keeping up? In this episode of the RETHINK Retail Podcast, Ben Bond, VP of Strategy & Business Development at Simbe, joins us to discuss how AI and robotics are transforming inventory management, enhancing pricing accuracy, and driving efficiency for retailers. Recorded live at NRF 2025, this conversation dives into the future of automation and the role of technology in building agile, resilient retail operations.

NRF 2025 brought bold predictions, cutting-edge innovations, and game-changing discussions—but what really matters for retailers in the year ahead? In this episode of Retail Therapy, Retail Cloud Alliance host Andrew Smith sits down with Brandon Rael of Kyndryl, Carol Spieckerman of Spieckerman Retail, and Guy Courtin of Tecsys to unpack the biggest themes from Retail’s Big Show, including: The rise of AI-driven personalization and the role of store associates Why retailers are taking a more cautious, pragmatic approach to new tech How supply chain innovation is being overlooked—and why that’s a mistake The real impact of digital transformation on retail operations and strategy Whether you attended NRF or want to stay ahead of the conversation, this episode is your deep dive into the trends and challenges shaping retail in 2025.

At NRF 2025, Lauren Kennedy (Upshop) and Derek Hannum (ReposiTrak) discuss how food traceability under FSMA 204 is reshaping the retail landscape. 💡 What you'll learn: The challenges and opportunities of food safety regulations. How Upshop and ReposiTrak’s partnership streamlines compliance across global supply chains. Ways traceability data can drive better inventory management and reduce waste. 🎧 Tune in now to explore how technology is empowering retailers for the future

Join Jack Stratten, RETHINK Retail Top Retail Expert and Director at Insider Trends, for an engaging discussion on the future of grocery retail. Featuring Oskar Jakobsson (ICA Gruppen) and Carsten Brase (Diebold Nixdorf), this episode dives into how retailers are embracing technology and choice to meet customer demands. 💡 Key Topics Covered: AI's growing role in grocery: reducing waste, automating tasks, and enabling personalization. How self-service solutions are transforming customer and associate experiences. Predictions for the grocery store of the future and why choice remains the ultimate differentiator. 🎧 Listen now and discover what’s next for grocery retail innovation.

In this special episode of Retail Therapy, host Andrew Smith is joined by retail experts Carol Spieckerman, Liza Amlani, and Trevor Sumner to reflect on the key trends and innovations that shaped the retail industry in 2024. They explore how AI-driven personalization, omnichannel strategies, and interconnected retail networks have redefined the landscape. Tune in for expert reflections on this year’s biggest lessons and gain insights on what these changes mean for 2025 and beyond!

As 2024 comes to a close, we proudly present our highly anticipated “2025 Predictions Podcast.” Join us as we delve into expert predictions and key insights shaping the future of retail. This special episode features exclusive interviews with RETHINK Retail’s Top Retail Experts and Global Retail Leaders communities, offering a glimpse into what lies ahead for 2025 and beyond!

The holiday season is almost here, and department stores have always been the shining star of holiday shopping. But have they been dethroned by the rise of eCommerce? 🤔 In our latest episode of Retail Therapy, our host, Andrew Smith sits down with Top Retail Experts Venky Shankar, Andrea K. Leigh, and Sucharita Kodali to explore the shifting landscape of department stores and how they can keep up during the busiest shopping season of the year.

Tune into the latest episode of the RETHINK Retail Podcast to hear Marta Frattini, Industry Strategy and Marketing Lead, Retail at Adobe discuss how retailers can redefine and demonstrate ROI by harnessing AI-driven tools. This conversation is crucial for any CMO looking for a credible seat at the decision-making table, showing their value, and receiving credit for their work.

Join Top Retail Expert Peter Cohan as he dives into the transformative power of AI in retail with Anirudh Sanga, Retail and Consumer Lead at Palantir Technologies. This episode reveals how advanced AI solutions are addressing some of retail's most complex challenges, including inventory management and workforce optimization, and turning them into opportunities for growth.

In this episode, Top Retail Expert and Founder of RETHINK Retail Julia Hare sits down with Tarek Müller, Co-CEO of ABOUT YOU and Co-Founder of SCAYLE, to explore the key strategies behind creating one of the most innovative retail brands in Europe. Tarek shares exclusive insights into how ABOUT YOU has redefined e-commerce with a customer-first approach and how retailers can stay agile in an ever-changing digital landscape. Listen Now if you're looking for inspiration on driving growth and staying ahead in retail!

More than a trend, sustainability efforts have signaled a new age in retail where customers are increasingly aware of and concerned about the environmental impacts of commerce. Sustainability initiatives form a growing, core part of how any business thinks about its brand, operations, and relationships with customers going forward. Join us for a discussion with Shopify and Google Cloud highlighting how technology can help rive these necessary changes, building a future where commerce and sustainability fit hand-in-glove. Join to learn: - How retailers can better understand the balance between sustainability and profitability in 2024 and beyond. - How today’s latest AI-powered tools help to optimize supply chains, where the most impactful environmental changes can be made. - How Shopify’s $5 million in annual support to climate-conscious entrepreneurs is helping drive climate solutions and industry transparency.

New AiR Podcast Episode: Ahmed Naiem from LilyAI joins host Matthew Smith in an engaging discussion recorded live at Shoptalk Fall! Discover how AI is revolutionizing retail with real-world insights and innovative strategies!

In this episode, Bryan Amaral sits down with Bené Eaton, the Chief Marketing Officer at FIGS, to explore the dynamic world of healthcare apparel innovation. FIGS has redefined medical uniforms with a mission to empower and celebrate healthcare professionals through high-quality, community-focused offerings. Bené shares insights on her journey leading FIGS’ largest campaigns, including the recent collaboration with Team USA’s medical team for the Paris Olympics. She delves into how FIGS’ omni-channel strategy has reshaped the industry by blending a strong online presence with in-person community hubs designed to support and unite healthcare workers. Key Insights: - FIGS’ Community-First Approach: Bené highlights FIGS’ commitment to building a robust, inclusive community where healthcare professionals feel seen, supported, and celebrated. Through ambassador programs and local activations, FIGS fosters connections that extend beyond apparel. - Expanding with Purpose: From LA’s Century City to Philadelphia’s Rittenhouse Square, FIGS is creating spaces where healthcare workers can come together, access premium products, and engage in meaningful connections and events. - Innovation in Direct-to-Consumer Healthcare Apparel: Bené discusses FIGS’ game-changing direct-to-consumer model, which transformed a fragmented industry by offering seamless, high-quality uniform shopping online, making it easier for busy professionals to find the best fit on their schedule. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Join host David Polinchock as he sits down with Ben Mand, CEO of Guayakí Yerba Mate, for an engaging conversation on the intersection of business, sustainability, and community. Ben shares his inspiring journey from rural Wisconsin to leading purpose-driven brands, starting with his early career at General Mills and moving through roles at Plum and Harmless Harvest. They explore pivotal moments that shaped his passion for health and environmental stewardship, as well as the unique challenges he faces balancing profitability with an unwavering commitment to ethics and sustainability. Key Insights: - Shifting from Corporate to Entrepreneurial Brands: Ben shares his experience moving from a large corporation to more agile, purpose-focused brands, and the valuable lessons learned through each transition. - Balancing Profit and Purpose: Explore Ben’s strategies for maintaining profitability while prioritizing ethical practices and sustainability—a cornerstone of his approach to leadership. - The Power of Authentic Branding: Ben delves into the importance of authenticity in connecting with consumers, highlighting the value of community and the evolving role of in-store and online presence in today’s market. - The Future of Food Brands: Get a glimpse into Ben’s vision for food brands of the future and the legacy he hopes to build in creating impactful, sustainable businesses. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

The latest episode of the RETHINK Retail Podcast is here! Top Retail Expert Ron Margulis sits down with Daniela Jurado, Executive Vice President of North America at VTEX, to discuss how global shifts and evolving consumer behaviors are reshaping the industry. From live shopping to adapting to recent trade policies, this episode is packed with strategies for forward-thinking retailers. 🎧 Tune in now and stay ahead of the trends.

Top Retail Expert Michael Zakkour is joined by Paul Fitzpatrick, Head of Global Partnerships and Programs at Shopify, and Manikandan M Sundaram, AVP and Strategic Business Head at Cognizant, to discuss how omnichannel integration and data-driven strategies are shaping the future of enterprise growth in the retail sector. Discover how leading retailers are utilizing insights from every customer interaction to create seamless, unified experiences across all touchpoints—from physical stores to online platforms. As they navigate today’s highly competitive retail market, brands are unlocking new growth opportunities through customer-centric, data-driven approaches.

🎧 Episode 1 of the NEXTGEN Commerce Podcast is live! Join Rick Watson with experts from Shopify and Google Cloud as they share key Black Friday & Cyber Monday strategies to boost your e-commerce success. Tune in now!

In this episode of the Rethink Retail Podcast, host Melissa Minkow interviews Mark Sciortino, Senior Vice President & General Manager, Retailer Technology & Solutions at Vestcom. They delve into the transformative impact of store digitization and the integration of physical and digital experiences. The conversation covers the pivotal role of data in modern retail, with Mark underscoring how technologies like digital twins can optimize store environments. They also discuss the significance of maintaining consumer trust as retailers look to integrate electronic shelf labels (ESLs), balancing traditional and digital pricing strategies. Practical advice on building a hybrid in-store environment and an introduction to Vestcom's storeLink™ platform are also provided, highlighting the exciting potential and challenges of the digital transformation era in retail.

In this episode of the RETHINK Retail podcast, recorded live at Groceryshop 2024, we’re joined by Pratyush Kumar, Director of Digital Product Management at Sobeys, and Matt Miles, Director of Americas Retail at Diebold Nixdorf. Together, we explore how these industry leaders are using cutting-edge technology to transform the grocery shopping experience. Listen as Pratyush dives into Sobeys' groundbreaking approach to personalization at scale—from their ScenePlus loyalty program to the power of AI in crafting seamless, real-time customer experiences. Matt shares Diebold Nixdorf’s innovative self-service solutions, designed to remove friction at checkout and deliver a faster, more efficient shopping experience. Discover how AI, open retail systems, and real-time data are shaping the future of retail, especially in high-demand seasons like the holidays. Whether you're a retail professional or simply curious about the future of grocery shopping, this episode is packed with insights on how technology is driving the next wave of retail transformation. Tune in now to hear more about how Sobeys and Diebold Nixdorf are leading the way in retail innovation.

In this AI in Retail Podcast episode, we dive into the latest advancements shaping the future of commerce with Stacey Shulman, Intel's VP of Consumer, Education, and Healthcare. Stacey shares her journey from merchant to AI pioneer, offering insights into Intel's innovative work in the Network and Edge (NEX) division and the broader impact of AI on retail. From the evolution of self-checkout to generative AI, explore how Intel is redefining the retail experience for both businesses and consumers. Key Insights: - AI’s Rapid Transformation of Retail: Stacey highlights how AI is quickly revolutionizing the retail industry, reshaping everything from operational processes to personalized customer experiences. Intel leads the way in integrating AI solutions that are fundamentally changing how retailers operate and engage with consumers. - Intel’s NEX Division and Retail Focus: Discover how Intel's Network and Edge (NEX) division goes beyond brick-and-mortar stores to encompass the entire retail ecosystem, including social media, e-commerce, and supply chains. - AI in Retail – Beyond the Consumer: Stacey discusses AI’s role in improving employee retention and training, showcasing how assistive technologies are boosting workforce productivity across industries like retail, healthcare, and education. Stay ahead of the AI curve! Subscribe to the AiR email list for cutting-edge AI insights: https://rethink.industries/air-top-ai-leaders-2024/

In this episode of the AI in Retail podcast, we sit down with David McIntosh, VP and GM of Connected Store at Instacart. David dives into the groundbreaking technologies behind Instacart’s Caper Cart, the AI-powered smart shopping cart revolutionizing the way consumers shop. From boosting personalization to enhancing revenue streams for retailers, this episode is packed with insights on how AI is transforming the shopping experience. Key Insights: - Caper Cart’s Game-Changing Features: Discover how Instacart's Caper Cart enhances budgeting, gamifies shopping, and personalizes the experience for customers, while simultaneously driving up basket sizes and retailer revenue. - Personalized, Enjoyable Shopping: Uncover Instacart’s vision for the future of retail, where shopping becomes more personalized and enjoyable, reshaping consumer behavior through cutting-edge technological innovation. - Transforming Global Retail: Hear David’s take on how Instacart is setting the stage for a new era of retail shopping, driven by AI advancements that improve the shopping experience worldwide. Stay ahead of the AI curve! Subscribe to the AiR email list for cutting-edge AI insights: https://rethink.industries/air-top-ai-leaders-2024/

Authentic connections are at the heart of great retail! In this episode of the RETHINK Retail Podcast, DeAnn Campbell sits down with Paula Angelucci, District Director of Adore Me Retail Stores, to explore her journey of transformational leadership and how it’s shaping Adore Me's approach to retail. Paula shares her strategies for building high-performing teams, fostering a culture of innovation, and delivering personalized customer experiences. Her leadership philosophy, grounded in sustainability and continuous improvement, offers a fresh perspective on the future of retail. Key Insights: - Personalized Retail Experiences: Explore how Paula envisions creating more personalized, customer-centric experiences that redefine the shopping journey. - Building High-Performing Teams: Discover Paula’s approach to developing exceptional store operations and nurturing talent that enhances the overall customer experience. - Adore Me’s Sustainable Growth Strategy: Learn how Adore Me is expanding its retail presence while maintaining a strong commitment to sustainability and ethical business practices. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

In this episode of Retail Therapy, host Andrew Smith of ThinkUncommon welcomes retail experts Brandon Rael (Kyndryl) and Carol Spieckerman to discuss the ever-evolving landscape of grocery retail. From AI-driven innovations to the rise of private labels and sustainability initiatives, we dive into the trends driving change in the grocery industry. Join us as we explore how VusionGroup, Icertis, and Logicbroker are transforming grocery shopping through cutting-edge technology and unified commerce strategies.

Get ready for Groceryshop in Las Vegas! Our Top Retail Expert, Lisa Goller sat down with Rocquan Lucas, VP of Content at Groceryshop, to dive into what makes Groceryshop such a must-attend event. Bringing together grocery and CPG leaders from across the globe, this massive gathering is all about driving retail innovation and transformation. With a jam-packed agenda and an electrifying keynote lineup, it’s the ultimate networking opportunity for building connections with forward-thinking trailblazers in the industry. Don’t miss out on the action—secure your spot at Groceryshop and be part of the future of grocery and CPG innovation! We are hosting an exclusive executive dinner as well as our iconic Groceryshop Bash Party. If you are interested in attending these premier events, check out the links below! https://rethink.industries/events/rethink-retail-bash-at-groceryshop-2024/ https://rethink.industries/events/grl-dinner-at-groceryshop-2024/

Explore the future of social commerce! Join host Yael Kochman in a captivating conversation with Robert D'Loren, CEO of Xcel Brands. They discuss Xcel's transformative journey in retail, highlighting their creation of a leading live-stream commerce platform. Robert shares insights on the evolving retail landscape, driven by video commerce and consumer demands for authentic engagements. Their new social commerce platform democratizes content creation and monetization for influencers and shoppers. Discover the challenges and opportunities in the rapidly changing world of retail and social media. Key Insights: - Live Stream Commerce Evolution: Xcel Brands has transitioned from linear TV to live stream commerce, leveraging 13 years of experience and generating over $4 billion in sales on QVC. - Innovative Retail Model: ORME introduces a pay-for-performance platform where creators and sharers earn from sales, fostering a fairer content-sharing ecosystem. - Democratizing Social Commerce: Xcel Brands' new platform empowers both influencers and consumers, allowing them to create and monetize content, which enhances authentic engagement and diversifies revenue streams. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

🎙️ Ready to revolutionize your global marketing campaigns? Tune in for the latest RETHINK Retail Podcast Episode 'Unlocking Speed, Scale, and Insights With AI in Creative', as host Matthew Adam Smith, Executive Director of AIR and Top Retail Expert sits down with Satej Sirur, CEO of Rocketium and Top AI in Retail Leader. Discover how AI is transforming the creative process, making campaigns faster, brand compliant and more data-driven. Whether you're a brand or agency, this episode is packed with insights to help you achieve more with less. #AIinRetail #CreativeAutomation #Brandmarketing

Find out how Sharon Leite is guiding Omni Retail Enterprises through change! In this episode of the RETHINK Retail podcast, host Sharon Gai sits down with Sharon Leite, CEO of Omni Retail Enterprises, to explore her dynamic career across various retail roles and her leadership of a company with a diverse portfolio of brands. Discover how Sharon’s dedication to consumer engagement and strategic innovation is steering the business toward a new era of growth while preserving its core essence. Join us to uncover her approach to integrating modern strategies with the enduring values of established brands. Key Insights: - Consumer-Centric Leadership: Sharon highlights the importance of knowing your consumer and staying true to the brand's core values. - Innovation Beyond Technology: Explore how Omni Retail Enterprises is innovating not just through tech, but by creating meaningful consumer experiences and building community. - AI and Data Fundamentals: Understand the critical role of clean data in leveraging AI for personalized customer experiences. - Leadership Style: Sharon's approach to leadership focuses on building strong teams, solving problems collaboratively, and leading with empathy. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

In this episode of Retailer Tech Tips, host Andrew Smith is joined by Kayla Babin Broussard, U.S. Chief Technology Officer - Consumer & Travel Market at Kyndryl, and Phil Barry, Global Industry Advisor for the Retail & Consumer Goods Industry Vertical at Icertis, to explore how cutting-edge data platforms are revolutionizing retail management. From workforce optimization to enhanced category management and streamlined order processing, discover the tools and strategies that are driving retail success today. 📌 Topics covered: The importance of data-driven workforce management How to optimize product categories with better data Streamlining order management for happier customers Whether you're a retail leader or tech enthusiast, this conversation offers valuable insights into the future of retail technology. Don’t miss out—hit play now and subscribe for more episodes! 🔗 Learn more about the Retail Cloud Alliance at retailcloudalliance.com

Transforming retail is no longer just a vision—it's happening now with ESL (Electronic Shelf Label) technology. In our latest RETHINK Retail episode, Mark Scanlon sits down with Pauline Monin, Director of Product Marketing at VusionGroup, to dive deep into how ESLs are revolutionizing pricing accuracy, operational efficiency, and customer engagement. Learn how this cutting-edge technology is shaping the future of retail, especially in Europe and North America, and discover the long-term benefits that await early adopters. Tune in now and explore how ESLs, IoT, and AI are driving sustainable and human-centered commerce.

How did FSA Store revolutionize health and wellness shopping? Find out about the journey that transformed the essential products marketplace with host Ted McCaffrey and Shawna Hausman, Former CMO at FSA Store. From re-platforming and redesigning the brand to building a powerful e-commerce team, Shawna reveals the behind-the-scenes strategies that led to an impressive 300% growth in just three years. Learn how she navigated challenges, brought in fresh perspectives, and empowered a new generation of women in retail. Key Insights: - Growth and Innovation: Explore how FSA Store revamped their digital presence, from site architecture to performance marketing, driving significant growth. - E-Commerce Excellence: Understand the steps taken to build a robust e-commerce team and optimize operations, including creative and marketing strategies. - Impactful Cost-Saving Strategies: Discover how Shawna identified redundancies and implemented cost-saving measures, leading to substantial financial improvements. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Get a closer look at the dynamic IT landscape of a leading fashion brand! Host Trevor Sumner sits down with Juliette Arnaud, Global Director of Enterprise Applications at Supreme, to explore the brand's journey and the intricacies of managing IT for a cultural phenomenon. Join us to hear Juliette’s views on balancing Supreme’s unique brand identity with technological advancements and what lies ahead for fashion. Key Insights: - Brand Integrity and IT: Understand how Supreme maintains its brand image while integrating new technologies and processes. - Smart Growth: Discover Supreme's approach to expanding into new markets with a focused strategy. - ERP Implementation: Learn about the challenges and triumphs of implementing an ERP system in a rapidly growing brand. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

The human touch is vital in tech-driven retail! Matthew Adam Smith and April Sabral, Founder and CEO of RetailU, dissect the connection between people and stores, focusing on maintaining humanity in an age of technology and AI. Hear April's insights on the future of retail leadership, the impact of AI, and the essential role of people in building successful retail brands. Key Insights: - Human-Centered Leadership: Learn how RetailU teaches managers custom strategies to inspire, coach, and retain teams in various store types. - Ongoing Support: Explore the importance of continuous coaching and how both online platforms and live workshops sustain leadership development. - Technology and AI in Retail: Discover the potential benefits and challenges of integrating AI into training and coaching, and how it can enhance but not replace human interaction. - Accountability and Performance: Understand the significance of accountability in retail settings and the steps to create a standardized approach that drives team performance. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Data is the currency of retail success! Join host Matthew Adam Smith and Emilie Kroner, SVP of Retail and Commerce at MasterCard, as they reflect on the latest advancements in customer experience and operational excellence. See how MasterCard is leveraging technology and data to ensure brands can meet the ever-evolving demands of modern consumers. Tune in to learn about shaping a brand through personalized experiences and agile strategies. Key Insights: - Retail Innovation: Learn how new technologies and data-driven strategies help retailers understand and engage their customers more effectively. - Consumer Expectations: Discover how consumer behaviors have evolved, especially post-pandemic, and how MasterCard is helping retailers adapt to these changes. - Personalization and Loyalty: Understand the future of loyalty programs and personalized shopping experiences, and how MasterCard's platforms enable brands to meet these demands. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Explore how the new wave of Chinese e-commerce is shaking up global retail! In this episode of the RETHINK Retail Podcast, Rick Watson of RMW Commerce sits down with retail experts Tom McFadyen from McFadyen Digital and Santiago Naranjo Alvaréz from VTEX. Get ready for a detailed discussion on how Chinese marketplaces are reshaping digital retail and what it means for brands everywhere. Join us for enlightening commentary on navigating the e-commerce scene and what lies ahead for the international market. Key Insights: - Emerging Chinese Retail Giants: Discover how the rise of Chinese players like SHEIN and Temu, along with widespread access to Chinese manufacturing, is disrupting traditional supply chains and transforming global retail. - Collaborative Commerce: Understand how collaborative commerce is enabling retailers to compete with major players by connecting with various suppliers and brands. - Speed and Accessibility: See the significance of fast delivery in today’s e-commerce environment and how it influences consumer choices. - Retail Media and Social Selling: Explore the shift from traditional paid advertising to influencer marketing and social selling as key drivers of revenue and engagement. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Savor the sweetness of innovation! Host Liza Amlani sits down with Alisa Brady, Founder of Sweetums Wipes. Alisa shares the journey of Sweetums, a unique sexual wellness and beauty brand that started with the first-ever flavored intimate wipes. From her background in psychology to launching playful and empowering products, Alisa dives into how Sweetums is transforming the market, addressing the evolving needs of modern consumers, and making waves in the wellness industry with a touch of fun. Key Insights: - Bridging Mental Health and Wellness: Learn how Alisa’s background as a psychologist influenced the creation of Sweetums, emphasizing the connection between mental health and sexual wellness. - Market Innovation: Sweetums discovered an untapped consumer interest by introducing flavored intimate wipes, creating a unique product that fills a market gap and attracts significant attention. - Data-Driven Development: Alisa discusses how customer feedback and data insights drive product iterations and new launches, ensuring they meet the real needs of consumers. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Step into the evolving world of airport retail with host Linda Johansen-James, CEO and Founder of International Retail Group, LLC, as she engages with global retail leaders Ruth Crowley, VP of Merchandise & Brand Strategy at Hudson Group, and Amy Higgins. Journey through the transformation of airports, from the latest trends and innovations to the unique challenges faced by this dynamic sector. Learn the importance of adapting to diverse customer demographics and creating unforgettable shopping experiences. Key Insights: - Trends and Innovations: Explore the cutting-edge trends and future innovations shaping airport retail. - Customer Adaptation: Understand how adapting to changing customer demographics is essential for success. - Enhanced Experiences: Learn how to create shopping experiences that leave a lasting impression. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: www.globalretailleaders.com

Embrace the magic of positivity! Harshida Acharya of Fulfillment IQ sits down with Adriana Carrig, CEO and Founder of Little Words Project, as she shares the heartwarming journey of her unique bead bracelet brand that fosters genuine human connections. Each bracelet inspires a chain of positivity, encouraging the spread of love and kindness through uplifting messages. Tune in to hear Adriana's story, from starting the business in her parents' basement to expanding nationwide, her personal stories of resilience, and her unwavering focus on quality and community. Key Insights: - Community Building: Discover how Little Words Project uses inspirational words to build a genuine and engaged community around a brand that emphasizes kindness and connection. - Quality and Customization: Explore the brand's commitment to quality assurance and the customization process for their unique bead bracelets. - Philanthropic Efforts: Understand the give-back initiatives and collaborations with various nonprofits that Little Words Project supports. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Want to know how Esprit is navigating the retail landscape? In this episode of the Rethink Retail Podcast, hosts Harshida Acharya and Ninaad Acharya from Fulfillment IQ sit down with Scott Lux, the Global EVP of E-Commerce Technology and Innovation at Esprit. Discover Esprit's ambitious plans for revitalizing its presence in the U.S. market and gain expert perspectives on defining brand identity in today's competitive landscape. Scott shares how Esprit is enhancing customer experience across digital, physical, and human touchpoints, and tackles the complexities of returns management and regional supply chains. Key Insights: - Building a Distinct Brand Identity: Uncover strategies for standing out and staying relevant in a competitive fashion market. - The Logistics of Online Retail: Understand the financial and logistical aspects of e-commerce amidst a shifting economic landscape. - Revolutionizing Loyalty & Tech: New approaches to loyalty programs and the emerging role of blockchain in retail. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Dive into the future of fashion retail with host Matt Mueller, Founder of Mindful Innovation Services, LLC, and Sabrina Cherubini, SVP of Brand & Digital at Hanky Panky, as they discuss how heritage brands can become customer-centric. Learn about innovative approaches to consumer engagement and the art of balancing wholesale with direct-to-consumer operations. Discover the importance of premiumization and the emotional connection between brand and consumer. Gain valuable lessons on sustainability and innovation in fashion retail. Key Insights: - Customer-Centric Transformation: Strategies for heritage brands to adopt a customer-first approach. - Consumer Insights: Leveraging customer feedback to stay relevant and innovative. - Emotional Branding: The role of empathy and emotion in consumer relations, and providing value beyond discounts. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com