RETHINK RETAIL

The human touch is vital in tech-driven retail! Matthew Adam Smith and April Sabral, Founder and CEO of RetailU, dissect the connection between people and stores, focusing on maintaining humanity in an age of technology and AI. Hear April's insights on the future of retail leadership, the impact of AI, and the essential role of people in building successful retail brands. Key Insights: - Human-Centered Leadership: Learn how RetailU teaches managers custom strategies to inspire, coach, and retain teams in various store types. - Ongoing Support: Explore the importance of continuous coaching and how both online platforms and live workshops sustain leadership development. - Technology and AI in Retail: Discover the potential benefits and challenges of integrating AI into training and coaching, and how it can enhance but not replace human interaction. - Accountability and Performance: Understand the significance of accountability in retail settings and the steps to create a standardized approach that drives team performance. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Data is the currency of retail success! Join host Matthew Adam Smith and Emilie Kroner, SVP of Retail and Commerce at MasterCard, as they reflect on the latest advancements in customer experience and operational excellence. See how MasterCard is leveraging technology and data to ensure brands can meet the ever-evolving demands of modern consumers. Tune in to learn about shaping a brand through personalized experiences and agile strategies. Key Insights: - Retail Innovation: Learn how new technologies and data-driven strategies help retailers understand and engage their customers more effectively. - Consumer Expectations: Discover how consumer behaviors have evolved, especially post-pandemic, and how MasterCard is helping retailers adapt to these changes. - Personalization and Loyalty: Understand the future of loyalty programs and personalized shopping experiences, and how MasterCard's platforms enable brands to meet these demands. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Explore how the new wave of Chinese e-commerce is shaking up global retail! In this episode of the RETHINK Retail Podcast, Rick Watson of RMW Commerce sits down with retail experts Tom McFadyen from McFadyen Digital and Santiago Naranjo Alvaréz from VTEX. Get ready for a detailed discussion on how Chinese marketplaces are reshaping digital retail and what it means for brands everywhere. Join us for enlightening commentary on navigating the e-commerce scene and what lies ahead for the international market. Key Insights: - Emerging Chinese Retail Giants: Discover how the rise of Chinese players like SHEIN and Temu, along with widespread access to Chinese manufacturing, is disrupting traditional supply chains and transforming global retail. - Collaborative Commerce: Understand how collaborative commerce is enabling retailers to compete with major players by connecting with various suppliers and brands. - Speed and Accessibility: See the significance of fast delivery in today’s e-commerce environment and how it influences consumer choices. - Retail Media and Social Selling: Explore the shift from traditional paid advertising to influencer marketing and social selling as key drivers of revenue and engagement. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Savor the sweetness of innovation! Host Liza Amlani sits down with Alisa Brady, Founder of Sweetums Wipes. Alisa shares the journey of Sweetums, a unique sexual wellness and beauty brand that started with the first-ever flavored intimate wipes. From her background in psychology to launching playful and empowering products, Alisa dives into how Sweetums is transforming the market, addressing the evolving needs of modern consumers, and making waves in the wellness industry with a touch of fun. Key Insights: - Bridging Mental Health and Wellness: Learn how Alisa’s background as a psychologist influenced the creation of Sweetums, emphasizing the connection between mental health and sexual wellness. - Market Innovation: Sweetums discovered an untapped consumer interest by introducing flavored intimate wipes, creating a unique product that fills a market gap and attracts significant attention. - Data-Driven Development: Alisa discusses how customer feedback and data insights drive product iterations and new launches, ensuring they meet the real needs of consumers. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Step into the evolving world of airport retail with host Linda Johansen-James, CEO and Founder of International Retail Group, LLC, as she engages with global retail leaders Ruth Crowley, VP of Merchandise & Brand Strategy at Hudson Group, and Amy Higgins. Journey through the transformation of airports, from the latest trends and innovations to the unique challenges faced by this dynamic sector. Learn the importance of adapting to diverse customer demographics and creating unforgettable shopping experiences. Key Insights: - Trends and Innovations: Explore the cutting-edge trends and future innovations shaping airport retail. - Customer Adaptation: Understand how adapting to changing customer demographics is essential for success. - Enhanced Experiences: Learn how to create shopping experiences that leave a lasting impression. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: www.globalretailleaders.com

Embrace the magic of positivity! Harshida Acharya of Fulfillment IQ sits down with Adriana Carrig, CEO and Founder of Little Words Project, as she shares the heartwarming journey of her unique bead bracelet brand that fosters genuine human connections. Each bracelet inspires a chain of positivity, encouraging the spread of love and kindness through uplifting messages. Tune in to hear Adriana's story, from starting the business in her parents' basement to expanding nationwide, her personal stories of resilience, and her unwavering focus on quality and community. Key Insights: - Community Building: Discover how Little Words Project uses inspirational words to build a genuine and engaged community around a brand that emphasizes kindness and connection. - Quality and Customization: Explore the brand's commitment to quality assurance and the customization process for their unique bead bracelets. - Philanthropic Efforts: Understand the give-back initiatives and collaborations with various nonprofits that Little Words Project supports. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Want to know how Esprit is navigating the retail landscape? In this episode of the Rethink Retail Podcast, hosts Harshida Acharya and Ninaad Acharya from Fulfillment IQ sit down with Scott Lux, the Global EVP of E-Commerce Technology and Innovation at Esprit. Discover Esprit's ambitious plans for revitalizing its presence in the U.S. market and gain expert perspectives on defining brand identity in today's competitive landscape. Scott shares how Esprit is enhancing customer experience across digital, physical, and human touchpoints, and tackles the complexities of returns management and regional supply chains. Key Insights: - Building a Distinct Brand Identity: Uncover strategies for standing out and staying relevant in a competitive fashion market. - The Logistics of Online Retail: Understand the financial and logistical aspects of e-commerce amidst a shifting economic landscape. - Revolutionizing Loyalty & Tech: New approaches to loyalty programs and the emerging role of blockchain in retail. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Dive into the future of fashion retail with host Matt Mueller, Founder of Mindful Innovation Services, LLC, and Sabrina Cherubini, SVP of Brand & Digital at Hanky Panky, as they discuss how heritage brands can become customer-centric. Learn about innovative approaches to consumer engagement and the art of balancing wholesale with direct-to-consumer operations. Discover the importance of premiumization and the emotional connection between brand and consumer. Gain valuable lessons on sustainability and innovation in fashion retail. Key Insights: - Customer-Centric Transformation: Strategies for heritage brands to adopt a customer-first approach. - Consumer Insights: Leveraging customer feedback to stay relevant and innovative. - Emotional Branding: The role of empathy and emotion in consumer relations, and providing value beyond discounts. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Unlock a world where shopping becomes an experience, fueled by WOW Concept’s creativity and flair! Join us in the next episode of the RETHINK Retail Podcast as host Yael Kochman sits down with Dimas Gimeno Álvarez, the President of Wow Concept, to unravel the integration of physical and digital retail spaces. Together, they explore the strategic use of in-house and third-party technologies and discuss how both established stores and startups must evolve to stay relevant. Key Insights: - Seamless Integration: Discover the importance of blending physical and digital retail and the evolving role of stores in a digital world. - Strategic Balance: Learn about the balance between in-house development and leveraging third-party solutions for technological advancements. - Leadership Dynamics: Compare the challenges and strategies in managing large established companies versus agile startups. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Get ready to redefine fashion retail with stylish insights from Sergio Azzolari, CEO of Roberto Cavalli, and host Matthew Adam Smith! In this episode of the RETHINK Retail Podcast, we delve into the brand’s storied legacy and trailblazing strategies. From its early days to modern digital transformation, Azzolari provides a glimpse into the brand’s dedication to sustainability, the digitization of its archives, and bold new market ventures. Key Insights: - Creative Legacy: Learn about Roberto Cavalli's innovative journey from the 1970s to today, showcasing its ongoing commitment to creativity. - Digital Transformation: Discover the brand's efforts in digitizing its extensive archives for future accessibility and inspiration. - Sustainability Focus: Understand how Roberto Cavalli prioritizes sustainability and its impact on the luxury fashion industry. - Market Expansion: Hear about the brand's new market expansions and unique strategies for customer engagement in the evolving retail landscape. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

Sip on luxury brand insights with Theresa Austin, the Global Consumer Engagement Director at Moët Hennessy and CMO at Clos19. Join host Marie Driscoll as Theresa reveals the intricacies of her dual role, discussing her approach to managing CRM strategies and spearheading brand marketing with finesse. Discover how storytelling, data, and employee engagement are woven into their CRM initiatives to drive success. Learn about the significance of actionable insights, the power of collaboration, and how AI is transforming marketing strategies. Key Insights: - Harnessing the Power of Storytelling: Delve into the art of storytelling and its emotional impact on consumer engagement, fostering deeper connections with the brand. - Integrating Data for Marketing Excellence: Discover how Theresa's team integrates data insights into their marketing and sales strategies to optimize performance and drive results. - AI and Innovation in Marketing: Explore the transformative potential of AI in optimizing media spend and making informed commercial decisions. - Elevating Employee Engagement: Hear about Clos19 and Moët Hennessy's employee training programs and collaborative workshops that foster a culture of innovation and teamwork. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: www.globalretailleaders.com

Join us for an enlightening conversation as Vineta Bajaj, CFO of Rohlik Group, delves into her journey within the online grocery space and the company’s innovative approach to localizing and automating grocery services. Vineta sheds light on the pivotal role of technology, sustainability, and customer loyalty in their business model. Gain invaluable insights into retail media, automated warehouses, and the future landscape of e-grocery. Key Insights: - Evolving Online Grocery Sector: Explore the dynamic changes and emerging trends shaping the online grocery industry. - Using Technology for Profit: Understand how Rohlik Group leverages cutting-edge technology and automation to drive profitability and efficiency. - Supporting Local Businesses and Sustainability: Learn about the strategies Rohlik Group employs to support local businesses and promote sustainable practices. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: www.globalretailleaders.com

“This merger is not just a business transaction; it's a strategic move to redefine the future of luxury retail with technology at its core.” - Neil Saunders The latest episode of Retail Therapy dives into the monumental HBC acquisition of Neiman Marcus, creating a new luxury retail giant: Saks Global. This $2.65 billion deal, backed by industry titans Amazon and Salesforce, is set to revolutionize the luxury retail landscape. Hosted by top retail expert Andrew Smith, this insightful discussion features an impressive lineup of guests: Brandon Rael, Director, Consult Partner at Kyndryl Carl Boutet, Founder, Chief Strategist & Executive Advisor at Studio Rx Neil Saunders, Managing Director and Retail Analyst at GlobalData Retail Together, they explore how this merger will leverage technology to transform luxury retail, with Amazon providing technology and logistics support and Salesforce enhancing customer relationship management through AI. Special thanks to our sponsors Cognizant, Logicbroker, and Blue Yonder for making this episode possible!

Are you ready to rethink sustainability in retail? In this episode of the RETHINK Retail Podcast, we are joined by Mardi Ditze, the Country Sustainability Manager of IKEA. Dive into IKEA's ambitious sustainability goals, including achieving net zero and circularity by 2030. Discover the strategies being implemented to meet these targets, the challenges and successes in promoting sustainable practices within a large retail organization, and the importance of changing the narrative around sustainability. Key Insights: -Explore IKEA’s sustainability model and its commitment to becoming net-zero and circular by 2030. -Discover the innovative programs IKEA employs to promote greener retail. -Understand the role of employee and customer engagement in driving sustainable practices. Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: www.globalretailleaders.com

In this episode of the RETHINK Retail Podcast, Loretta Choy, Chief Merchant Officer and Chief Client Officer at Stitch Fix, explores the intersection of AI, data, and human expertise in retail. She discusses the importance of balancing art and science in merchandising, the evolving role of merchants, and the impact of AI on personalized shopping experiences. -Gain insights into how AI-driven personalization is revolutionizing retail. -Discover innovative trends shaping the future of retail merchandising. -Understand the critical role of data in making profitable retail decisions. -Hear about sustainable practices in fashion retail for a greener industry. Ready to join or Join the GRL community? Nominate yourself or another retail executive to join the community today: www.globalretailleaders.com

Join us in this insightful episode where we discuss how light harvesting technology can revolutionize the retail industry. Our host, Steve Lister, converses with Giovanni Fili, CEO of Exeger, and Roy Horgan from VusionGroup about the significant benefits of integrating light harvesting technologies into retail environments. Learn how this innovation can enhance sustainability and operational efficiency while reducing carbon footprints. This episode is from one of our extremely popular webinars, held in June 2024.

Join Sharon Yourell Lawlor Top Retail Expert from RETHINK Retail as she interviews Loretta Franks, Global Chief Data and Analytics Officer at Kellanova. Take insights on how Kellanova is leveraging data and technology to stay ahead in the evolving retail landscape. "With the right focus on data and analytics, brands can create lasting relationships." - Loretta Franks Key Highlights: 📊 Kellanova's 'Differentiate, Drive, and Deliver' Strategy 🔍 Enhancing Consumer Personalization Discover Kellanova's innovative retail strategies and how they are building trusted brands. Don't miss this engaging conversation on retail transformation and data-driven success!

Join top retail expert Gary Newbury as he discusses the future of retail delivery with Amy Leachman from Delivery Solutions. Learn about omni-channel logistics, cutting-edge technologies, and the evolving consumer experience. Tune in to discover strategies that can transform your retail operations!

Exploring Direct-to-Consumer Dynamics In this episode of the RETHINK Retail podcast, Top Retail Expert Yael Kochman and Global Retail Leader Celso Borges, VP & Head of e-Commerce Europe at PepsiCo discuss the evolution of direct-to-consumer (DTC) strategies. Learn how DTC models transform customer interactions with data and analytics. Key Highlights: 📊 Importance of Customer Data 🔍 Power of Analytics 🛒 Personalized Value Creation "With the right focus on data and analytics, brands can create lasting relationships." - Celso Borges Stay tuned to learn how DTC strategies are reshaping retail.

Join Marie Driscoll, Adjunct Professor of Funding Fashion & Beauty and Fashion Retailing & Buying at The New School, and Nicolas Kroeger, Chief Digital Officer at Manor AG, as they explore the exciting world of data-driven retail. -Discover how Switzerland's largest department store chain is navigating current trends in omnichannel retail and overcoming the challenges of legacy systems. -Get practical insights on making your retail business more consumer-centric, from integrating technology seamlessly to leveraging data for a unified shopping experience. -Learn how to build resilient retail strategies that meet evolving consumer expectations while staying ahead of the competition. Apply to be the next Global Retail Leader:https://www.globalretailleaders.com/

Discover the impact of Bluetooth and IoT technologies in retail with Alex Baker (Nordic Retail Hub + RETHINK Retail Top Retail Expert), Tarik Filali Ansary (EVP at VusionCloud, VusionGroup), and Kayla Myrhow (Senior Product Marketing Manager at Bluetooth SIG). This discussion unravels how these advanced technologies enhance customer experiences, improve employee engagement, and drive sales. Explore the capabilities of VusionOX, an innovative Bluetooth-LE-based cloud to edge layer, which ensures seamless connectivity and consolidation of IoT devices. Gain insights into effective technology integration, benefits of a unified IoT management platform, and strategies for balancing innovation with a human touch. This episode is from one of our extremely popular webinars, held in April 2024.

Join us in this insightful episode as Andrew Smith discusses the impact and future of personalization in the retail industry with Andrea K. Leigh, Brandon Rael, and Casey Golden. They explore how technologies like AI, AR, and VR are reshaping the way retailers engage with customers, offering customized experiences that push the boundaries of innovation and privacy. 🎧 Tune into our conversation to learn how you can harness the power of personalization to transform your retail strategies. Listen now!

In this enlightening episode of the Rethink Retail podcast, Clément Galeron from Memory, a VusionGroup company, shares his expertise on transforming data into actionable retail strategies. Hear him discuss the role of AI and data science in retail, the challenges faced by retailers in data transformation, and his vision for the future of retail intelligence. Clément states, "Our key mission is to be super strong at understanding concrete use cases... We work every day to bring [clients] elements and KPIs to make the right decisions." Tune in now to discover how retail is evolving through smarter data use!

Dive into the latest episode of Retailer Tech Tips where host Guy Courtin discusses Inventory Optimization with Demand Forecasting alongside industry experts Phil Barry and Liza Amlani. Learn how demand forecasting algorithms can revolutionize your inventory management, reduce stockouts, and enhance profitability. Don't miss out on valuable insights and strategies to stay ahead in the retail game.

Rethink Retail Offstage at Expo West: A Special Episode with Top Retail Expert Matthew Adam Smith Join host Matthew Adam Smith and Joe O'Connor, President of Applegate, for an insightful discussion on integrating sustainability with AI in retail. Explore how strategic partnerships and advanced technologies are transforming business practices for sustainability. Gain insights from Joe's experiences at industry events like Expo West, Applegate's evolution under Hormel Foods, and their commitment to regenerative agriculture and sustainability. - Discover the impact of major industry events on your brand. - Learn about transitioning to regenerative agriculture. - Explore sustainable partnerships and their benefits in retail.

Tune into Episode 4 of our Accelerated Retail podcast mini-series. Together with Microsoft, we explore the benefits of leveraging cloud and AI technology in retail. In this episode, we unravel the modern challenges facing retailers in managing store associates and why empowering them with cloud-powered technologies is the way forward. We also look at how to best invest in your store associates to cultivate the best customer experience. Listen to what our top retail experts and thought leaders have to share, from optimizing employee training to improving inventory accuracy with real-time analytics. Visit this link to discover how Microsoft empowers retailers: http://microsoft.com/

Join Dara Meath, CTO of Build-A-Bear Workshop and host Casey Golden, CEO of Luxlock, as they explore the integration of technology in retail to create immersive and engaging customer experiences. In this episode, Dara discusses how Build-A-Bear uses innovative tech solutions to bring joy and memorable moments to consumers. Learn about their approach to touch and play technology, digital transformation, and creating personalized interactions in-store and online.

Explore the transformative power of retail media networks in this insightful episode of the RETHINK Retail podcast with Kathryn Mazza, SVP at Hy-Vee RedMedia, and Melissa Minkow, Director of Retail Strategy at CI&T. Kathryn shares her extensive experience, illustrating how these networks enhance customer connections and support strategic advertising. This episode is packed with expert insights on using technology to adapt to consumer expectations and refine retail strategies. Tune in to learn how to implement these advanced tools in your retail operations. The discussion is brought to you by Verint. Verint’s innovative tools like Retail Choreography and Voice of the Customer, showcasing how to harness omnichannel feedback to optimize customer experiences.

"Loyalty is the name of the game, and brands are pulling out all the stops to capture and retain their customers." - Andrea K. Leigh During #Shoptalk 2024, we had the pleasure of having Andrea K. Leigh, Michael Kline, Liza Amlani, and Neil Saunders on the Retail Therapy podcast! This episode, we chatted about everything happening in the athletic retail space! From Nike’s AI footprint to Lululemon’s partnerships, Adidas’ innovation, and so much more, these guests cover everything you need to know about fitness brands in a changing climate. Huge thanks to Blue Yonder and our other RCA members at Adobe, Icertis, and Microsoft for sponsoring this episode of Retail Therapy

In Episode 3 of the Accelerated Retail series with Microsoft, we will dive into "The Power of a Connected Supply Chain", exploring AI and cloud technologies in retail. With insights from Microsoft and our Top Retail Experts, discover how you can leverage supply chain optimization for your business through more accurate inventory tracking and cloud data migration. Tune into this episode and get to learn more about the future of retail supply chain! Find out on how Microsoft empowers retail businesses here: https://www.microsoft.com/en-us/industry/retail/microsoft-cloud-for-retail

In this RETHINK Retail Podcast episode, host Carol Spieckerman, RETHINK Retail's recognized Top Retail Expert, sits down with Jeff Yurcisin, CEO of Grove Collaborative, to delve into the company's innovative approach to blending sustainability with profitability. Discover Grove Collaborative's commitment to creating high-performance, planet-first products and learn why prioritizing sustainability and customer trust is essential for future growth. This conversation offers invaluable insights for anyone looking to implement sustainable retail strategies effectively. Jeff Yurcisin shares, "We are relentlessly creating and curating high-performance planet-first products for the people who are paying attention." Tune in for a compelling discussion on the future of sustainable retailing.

In this episode of the RETHINK Retail podcast, Top Retail Expert Melissa Minkow sits down with Mark Messing, Vice President of Digital Experience and Loyalty at Domino's Pizza, to dive into the evolving landscape of retail and customer experience. Discover how Domino's Pizza is not just a pizza company anymore, but a tech disruptor in the retail space. Their digital transformation secrets and innovative loyalty rewards programs will leave you rethinking the future of retail. Uncover the unexpected strategies that are revolutionizing the industry and learn how AI is shaping personalized shopping experiences. Melissa highlights the importance of quality, price, and convenience from CINT's report, while Mark shares Domino's innovative strategies like pinpoint delivery and a new rewards program. They explore the role of AI in personalizing experiences, underlining the need to balance technology with customer-centric values. This episode offers essential insights for retail and marketing professionals on adapting to consumer expectations and technological shifts in retail. "I think it's just really important for technology to focus on those things that matter to the customer and figure out how you win in those areas." - Mark Messing Stay tuned to find out how Domino's is making pizza night magic and keeping customers coming back for more. Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5-star rating on Spotify, Apple Podcasts, and Goodpods! – – – – – – Hosted by Melissa Minkow Produced by Fritz Finlay

Welcome to a groundbreaking episode of the Retail Cloud Alliance podcast series, where we journey through "The 'Verses:" Exploring AR, VR, and Everything in Between." Host Andrew Smith, along with a panel of visionary leaders – Rebekah Kondrat (rekon retail), Alan Smithson (METAVRSE), and Michael Zakkour (5 New Digital) – unpack the seismic shifts in retail brought about by AR, VR, and the metaverse. This episode not only highlights the innovations reshaping retail but also discusses the tangible impacts on shopping experiences, brand engagement, and the evolving expectations of consumers. Whether you're a retailer, tech enthusiast, or just curious about the future of commerce, this conversation will provide valuable insights into the technologies shaping tomorrow's retail world.

Episode 2 of the RETHINK Retail and Microsoft Mini Podcast Series, "Unlocking True Personalization in 2024 with Unified Commerce," is where the future of retail is unveiled. Joined by Microsoft and industry experts, we dissect the evolution of retail through cloud technologies, AI, and data. Discover why 71% of consumers demand personalized experiences and how businesses are responding. From omnichannel to unified commerce, learn how to leverage technology for truly individualized customer journeys. Whether you're in retail, tech, or just fascinated by the rapid evolution of shopping, this episode is a treasure trove of insights on privacy-respecting personalization and the future of retail engagement.

Dive into the latest RETHINK Retail Podcast episode where host Gabriella Bock engages with Amy Darlison Lee, Global Head of Retailers and Brands for Shoptalk, and Ashley McDonnell Global Digital Media & E-Commerce Director at Puig. This discussion is a "can't miss" for retail professionals eager to leverage influencer marketing, global shopper insights, and optimize trade show experiences for unparalleled business growth. Listen to get Amy's and Ashley's perspective on: AI in Retail: AI's role in revolutionizing retail operations and customer engagement.

In this episode of the RETHINK Retail Podcast, Host Gabriella Bock sits down with Elle Wang, founder and CEO of Emilia George, who shares her entrepreneurial journey from working as a UN advisor to founding a successful maternity brand. During their conversation, Elle discusses the inspiration behind the brand and shares her strategic approach to growth and fundraising while highlighting her passion for sustainability and social responsibility. Elle's unwavering commitment to creating a brand that resonates with women's real-life needs led her to challenge traditional maternity styles and advocate for more inclusive and functional designs. Her empathetic approach, fueled by her encounters with women from diverse backgrounds, shaped Emilia George into a brand that not only offers fashion-forward clothing but also strives to enrich the motherhood experience. Elle's story serves as an inspiration for aspiring entrepreneurs navigating the challenges of building a successful lifestyle brand in a competitive market. Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ For more retail insights visit www.rethink.industries If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods! – – – – – – Hosted by Gabriella Bock Produced by Gabriella Bock Research by Maggie Schwenn

In this first episode of our four-part mini series, Top Retail Experts and Thought Leaders behind Microsoft explore how AI infrastructure is revolutionizing data accessibility and strengthening security measures. And with cloud technologies taking over retail, there are new opportunities to harness the power of these large, complex data sets in meaningful ways. Special thanks to David Phipps, Sandeep Oni, Shelly Branston, Jose Luis Ortiz, and Charles Haseman for sharing their thoughts in this episode, and to Microsoft for making this possible.

“What I love about AxleHire is that it has an incredibly high product market fit for eCommerce brands. That fit has led to nine years of growth at 70% CAGR. We love our customers, and our customers love us.” - Raj Ramanan, CEO In this episode of the RETHINK Retail Podcast, Trevor Sumner, Raydiant's Head of AI and Innovation sits down with Raj Ramanan, CEO of AxleHire, during #NRF 2024 to delve into how next-level delivery services can bolster an online retailer’s brand and help retain customers. Trevor and Raj unravel how a superior delivery experience can elevate customer loyalty and dig into the connection between reliable, fast deliveries and long term customer relationships. Discover how AxleHire's commitment to seamless, rapid, and top-quality delivery solutions promises to redefine your shipping approach – without costing more.

In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Jay Shields, SVP of Sales and Customer Success at Pomeroy, at NRF 2024 to delve into the ever-evolving retail landscape. Jay’s enthusiasm for finding innovative solutions that enhance the shopping journey is palpable, as she shares her vision for integrating technology into retail spaces in a way that feels natural and enriching. Through her work at Pomeroy, Jay aims to empower retailers to embrace technological advancements, ultimately fostering a more interactive and personalized shopping environment for consumers. Throughout the conversation, Jay emphasizes the significance of trying out new technologies, understanding current infrastructure and hardware capabilities, and the need for retailers to adapt and pivot easily. “Retailers are only able to move as fast as their environments allow. You could have the latest idea on RFID and being able to use AI in your cashier's ears. However, if you don't have the right broadband or you don't have the right ecosystem for that technology to succeed and work, then all you're doing is taxing systems that are already taxed.” - Jay Shields Resources mentioned in this episode: * Ray Ban Meta Glasses: To learn more about the innovative Ray Ban glasses mentioned in the conversation, visit https://www.ray-ban.com/usa/ray-ban-meta-smart-glasses * Pomeroy: To explore the latest retail technology solutions, including mobile point of sale systems, customer engagement tools, and infrastructure support, visit: www.pomeroy.com * LinkedIn: Connect with Jay Shields on LinkedIn for industry insights, updates on Pomeroy's initiatives, and to engage in discussions about retail technology and innovation: https://www.linkedin.com/in/jay-shields-1a75945/ * Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ * For more retail insights visit www.rethink.industries * If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods! – – – – – – Hosted and produced by Gabriella Bock

Welcome retail executives and decision-makers. Dive into the engaging discussion between leading experts Brandon Rael, Howe Gu, and Venky Shankar as they uncover AI and cloud strategies to enhance customer experiences. Learn how advanced analytics and intelligent capabilities are operationalizing data to empower associates, accelerate checkout, and drive personalization. Gain insights into leveraging these tools while ensuring privacy and security.

In this episode of the RETHINK Retail podcast, Julia Hare sits down with Michelle Kelly, CEO of the iconic fashion brand Lilly Pulitzer. Kelly’s leadership has been instrumental in guiding Lily Pulitzer through a transformative phase, transitioning from a wholesale-only model to a multi-channel retail approach. With a strong focus on customer-centric strategies and personalized marketing, Michelle's expertise has significantly contributed to the brand's success. During their conversation, Kelly shares her inspiring journey to becoming the brand's CEO and highlights the brand's timeless commitment to making customers happy, preserving their unique hand-painted prints, and balancing trends with a focus on quality and longevity. “And isn't that the beauty of retail? There's always another season, there's always another collection. There's always another day to open the store.” - Michelle Kelly Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ For more retail insights visit www.rethink.industries If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods! – – – – – – Hosted by Julia Hare Produced by Gabriella Bock Research by Maggie Schwenn

In this episode of the RETHINK Retail Podcast, Top Retail Expert Brandon Rael sits down with Jamshed Mughal, SVP and Global Head of Strategy & Services at Marigold. Joining live at the National Retail Federation's Big Show 2024, Mughal is a seasoned expert in Mar tech and relationship marketing solutions, bringing an abundance of experience to the table. With a strong focus on driving customer loyalty and personalized brand experiences, Mughal has been instrumental in leading Marigold to deliver cutting-edge marketing technology and professional services for over 40,000 brands and organizations worldwide. His insights and innovative strategies have played a pivotal role in Marigold's evolution from single-channel to multichannel and omnichannel experiences, emphasizing the importance of hyper-personalization at scale while navigating privacy and cybersecurity challenges. With an impressive track record in the industry, Mughal's expertise is sure to provide valuable insights into the ever-changing landscape of relationship marketing solutions for brands. "Brands need to think about their customers as people first and not just as customers or buyers. And we should do more to encourage or engage in a more relevant and contextually relevant way over time." - Jamshed Mughal The resources mentioned in this episode are: Marigold's Engage Plus platform - A sophisticated enterprise omnichannel messaging platform designed to activate marketing-focused growth plans and facilitate long-lasting customer engagement and loyalty. This platform is highly configurable and supported by Marigold's services organization with deep industry and use case expertise. To learn more, visit: https://meetmarigold.com/solution/marigold-engage-plus/ Marigold's Engage Express platforms - These platforms offer intuitive omnichannel solutions built for specific verticals such as SMB use cases, agencies, higher education, nonprofit, and franchises. They are ideal for organizations looking for turnkey solutions that deliver personalized marketing campaigns with the highest ROI. For more information, visit: https://meetmarigold.com/solution/marigold-engage-express/ Marigold's Grow platform - This platform allows marketers to easily capture zero party data and consumer preferences through customizable interactive experiences. It serves as an audience builder tool and is designed to drive continuous profile enrichment and segmentation for targeted marketing. To learn more, visit: https://meetmarigold.com/solution/marigold-grow/ Marigold's Loyalty platform - A robust, flexible platform natively integrated into Engage Plus and Engage platforms. It allows marketers to continuously optimize messaging and loyalty programs using the same data, driving repeat purchase, increased frequency, retention, and growth of the client's customers. To learn more, visit: https://meetmarigold.com/solution/marigold-loyalty/ Marigold's Live Content powered by Liveclicker - A dynamic, real-time personalization tool that natively integrates. To learn more, visit: https://meetmarigold.com/solution/marigold-livecontent/ Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ For more retail insights visit www.rethink.industries If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods! – – – – – – Hosted by Brandon Rael Produced by Gabriella Bock Research by Maggie Schwenn

In this episode of the RETHINK Retail Podcast, host Kirat Anand sits down with guests Logan Duran, VP of ESG Strategy Tapestry and Josh Levy, Director of Business Development at Pivot Energy, to discuss their recent partnership and sustainable energy solutions in the fashion industry. Together, they dive into Tapestry's proactive approach to sustainability, including their commitment to renewable energy and the innovative use of technology like QR codes and NFC chips to enhance transparency and traceability in their products. Duran emphasizes Tapestry's focus on environmentally preferred materials and their partnership with Gen Phoenix to create textiles from recycled leather fibers, aligning with their goal to prioritize the traceability and sustainability of their leather supply chain. Meanwhile, Levy sheds light on the importance of renewable energy certificates in showcasing sustainability efforts and the increasing demand for sustainable practices in the fashion and energy industries. The conversation emphasizes the commitment of both Tapestry and Pivot Energy to sustainability, making it a valuable listen for fashion industry professionals looking to implement sustainable practices and reduce their environmental impact in their operations. Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ For more retail insights visit www.rethink.industries If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods! – – – – – – Hosted by Kirat Anand Produced by Gabriella Bock Research by Maggie Schwenn

In this episode of the RETHINK Retail podcast, Jumpmind CEO Joe Corbin emphasizes the need to simplify store journeys and empower associates. From tackling the challenges faced by large retailers to exploring the potential of AI, this conversation offers actionable insights into driving innovation and enhancing customer satisfaction.

In this episode of the RETHINK Retail Podcast, host and RETHINK Retail CCO Kirat Anand dives into a conversation with Group VP of Innovation at AmeriCo Group and Global Retail Leader Barry McGeough, who shares his journey from aspiring opera singer to influential product innovator. Barry's insights into applied innovation and sustainability in the retail industry offer a unique perspective, drawing from his experiences at renowned companies like Google, PVH, Speedo, and Tommy Hilfiger. His emphasis on the symbiotic relationship between sustainability and profitability, as well as the need to adapt to sustainability mandates, makes this episode a must-listen for retail industry leaders looking to drive growth and success through innovative and sustainable practices. With a focus on balancing product development, staying ahead of tech trends, and creating positive environmental and social impact, Barry's playbook for applied innovation offers actionable insights for retail executives striving to lead their businesses into a more sustainable and profitable future. "If you want to go fast, go by yourself, but if you want to go far, go with others." - Barry McGeough Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ For more retail insights visit www.rethink.industries If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods! – – – – – – Hosted by Kirat Anand Produced by Gabriella Bock Research by Maggie Schwenn

"Loyalty is an emotional concept, not just a transactional one." - Giri Agarwal Explore the dynamic world of customer loyalty on the RETHINK Retail Podcast with our esteemed host, Melissa Minkow, Director of Retail Strategy at CI&T. This episode brings together the profound insights of Giri Agarwal, Chief Strategy Officer at Incisiv, and Bernd Kraus, Senior Vice President of Software Solutions at Diebold Nixdorf. They delve into the nuances of building lasting customer relationships amidst the challenges of the modern retail landscape. Discover innovative strategies to harness technology and data for enhancing loyalty, and understand the importance of a consistent experience across all retail channels. This conversation is packed with valuable takeaways for retailers dedicated to enriching customer engagement in the digital era. 🎧 Tune in to gain actionable insights and transform your approach to customer loyalty.

In this episode of the RETHINK Retail Podcast, Top Retail Expert Cathy McCabe sits down with Nancy Taylor, Co-Founder of époque évolution and VP of Design at Lolë Brands. Nancy brings over a decade of experience as a senior designer at renowned brands such as Athleta and Gaiam. Her passion for fitness and wellness has been pivotal in revolutionizing the athletic apparel industry, infusing functionality with everyday wearability. Nancy's focus on sustainability and responsible manufacturing led to the creation of époque évolution, where she continues to drive impactful change in the fashion landscape. With a deep understanding of the evolving consumer mindset, Nancy Taylor's expertise offers invaluable insights into embracing sustainable practices and promoting a mindset shift among customers. "Stay open, stay curious, and constantly try to invent and look at newer ways that solve problems. Fashion is one thing, but for us, functional fashion is to solve problems for the customer and make the ease of her choice and the ease of her day and what she wears simpler for her." - Nancy Taylor Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ For more retail insights visit www.rethink.industries If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods! – – – – – – Hosted by Cathy McCabe Produced by Gabriella Bock Research by Maggie Schwenn

In this episode, host Christine Russo sits down with Gaurav Patel, Senior Director of Engineering - Store Experience at H-E-B, one of America’s largest privately-owned grocery retailers. Gaurav shares how H-E-B, a company known for its commitment to quality and customer service, has embraced technology to transform the grocery store industry. From the inception of curbside pickup as a strategic opportunity during 2020 to leveraging digital solutions for inventory management and customer engagement, H-E-B is at the forefront of retail innovation.

AI is eliminating friction points and transforming self-checkout - making age verification and product recognition faster and more efficient than ever before. Join us on our latest Rethink Retail Podcast, with host and Top Retail Expert, April Sabral, as we delve into insightful discussions with Ohad Elzur of O+O Store & Promotion Technology Director at AS Watson and Arvin Jawa VP Global Retail Strategy and Regional VP Americas Retail at Diebold Nixdorf. They're unpacking exclusive insights and cutting-edge strategies in AI, self-checkout, and sustainable retail that are reshaping modern customer experiences. Tune in to learn how these innovations can drive your business forward and keep you ahead in the ever-evolving retail game.

Live from NRF 2024, RETHINK Retail's Chief Community Officer Kirat Anand sits down with Lauri Joffe Turjeman, Chief Marketing Officer at American Freight. In this episode, Lauri shares the secrets behind American Freight's rapid success, from embracing a customer-centric value approach to leveraging innovative technology. This episode also explores the latest advancements in search technology, reshaping the retail landscape for improved product discoverability. Lauri offers her perspectives on market trends and consumer expectations, as well as the strengthened community engagement and partnership initiatives that she leads to drive positive change in the retail sector. Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ For more retail insights visit www.rethink.industries If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods! – – – – – – Hosted by Kirat Anand Produced by Gabriella Bock Research by Maggie Schwenn