RETHINK RETAIL

Imagine stumbling into a world you know nothing about and finding wild success. That's exactly what happened to Kieran Powell when he helped a tech CEO raise $1.2 million in a week without even knowing what PR was. From there, he discovered the power of storytelling in generating media attention and became an expert in creating awareness for retail technology companies. In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Kieran Powell, executive vice president of Channel V Media, a leading PR firm for retail tech companies. During their conversation, Kieran reveals why many retail tech startups struggle capture the attention of media and potential clients and highlights how adopting a strategic approach to PR and brand awareness can set companies apart from competitors, particularly when it comes to exhibiting at large trade show events. In a bid to help retail tech startups amplify their brand's voice and presence at trade events, RETHINK Retail and Channel V Media have teamed up to introduce the Retail Awareness Accelerator. This comprehensive PR and media package aims to assist tech companies in maximizing their visibility and reach before, during, and after major trade events. The initiative starts with NRF 2024, and the program will provide companies with essential tools to engage industry professionals effectively. By utilizing the power of PR, brand identity, and innovative marketing strategies, the Retail Awareness Accelerator is designed to enable participating companies to stand out among the competition and achieve successful outcomes at trade show events. Learn more about Retail’s Awareness Accelerator: https://channelvmedia.com/expertise/public-relations/awareness-accelerator/ If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted and Produced by: Gabriella Bock

Live from ShopTalk EU, join guest host and Top Retail Influencer, Jeff Roster, as he chats with Aprajita Jain, Chief Brand Marketing Evangelist at Google. Listen now to learn more about Aprajita and how she has worked her way through various roles within one of the most recognizable brands in the world. With a wealth of knowledge on industry best practices and a fearless approach to taking risks, Aprajita is here to share Google's winning strategy when it comes to creating products and services that resonate with users. --- Host: Top Retail Influencer Jeff Roster Produced by: Emily Manuel Research by: Maggie Schwenn

Join guest host and Top Retail Influencer, DeAnn Campbell, and the dynamic CEO of One Door, Tom Erskine, as they dive into the thrilling world of in-store success, operational efficiency, and sales in the retail industry. Discover how retailers can keep their products front and center in the most effective and profitable way using cutting-edge sensors and analytics. Embrace the exciting future of in-store experiences, where technology seamlessly blends online and offline channels to create unforgettable moments for shoppers. Listen in as Tom shares essential insights on the "table stakes" of in-store analytics and how One Door's powerful platform revolutionizes the game. From newbie retailers seeking a head start to established brands wanting to leverage in-store sensing, Tom unveils the key steps for success and how One Door's platform supports retailers every step of the way! --- Host: Top Retail Influencer DeAnn Campbell Produced by: Emily Manuel Research by: Maggie Schwenn

Join guest host and Top Retail Influencer, Marshall Kay, in this exciting episode of the RETHINK Retail podcast where he explores the world of Decathlon, a renowned sports retailer celebrated for its sustainable practices and innovative RFID technology for self-checkout systems. In this episode, Marshall is joined by Jerome Dubreuil, Global Chief Digital Officer at Decathlon. Tune in as they uncover the profound impact of data quality on stock management and decision-making, showcasing its pivotal role within Decathlon's operations. Plus, gain insights into the importance of a well-structured value chain as well as Decathlon's commitment to the principles of the circular economy and their ongoing efforts in this field. Are you ready to be crowned hottest retail tech of the year? Sign up to participate in RETHINK Retail's Nxt Gen Technology Program at rethink.industries/nxt-gen-retail-tech or shoot us an email at [email protected]. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts! - - - - - - Host: Top Retail Influencer Marshall Kay Produced by: Gabriella Bock Research by: Maggie Schwenn

In this episode of RETHINK Retail, host Gabriella Bock sits down with Hind Sebti, a driven beauty expert with a 20-year career at global giants like L'Oreal and Proctor & Gamble. Not one to shy away from a challenge, Hind co-founded Waldencast PLC, a beauty and wellness platform that develops and scales purpose-driven brands such as Milk Makeup and Obagi Skincare. In addition to Waldencast, Hind also launched Whind, a luxury skincare brand inspired by her Moroccan heritage that marries modern ingredients with traditional rituals. According to Hind, trends in the beauty and wellness industry have shifted, placing great importance on building inclusive and authentic platforms that cater to changing consumer needs. Hind saw an opportunity to nurture and accelerate the growth of purpose-driven brands that share those values. Her dedication to fostering authentic connections with consumers through warmth, indulgence, and transparency shines throughout this episode. Are you ready to be crowned hottest retail tech of the year? Sign up to participate in RETHINK Retail's Nxt Gen Technology Program at rethink.industries/nxt-gen-retail-tech or shoot us an email at [email protected]. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted and Produced by: Gabriella Bock Research by Maggie Schwenn

In this episode of the RETHINK Retail Podcast, guest host Paula Rosenblum sits down with Chris Fox, an experienced sustainability leader who has spent an impressive 25 years with HanesBrands. In his role as Chief Sustainability Officer, Chris oversees the company's sustainability program, which emphasizes the importance of people, planet, and product. With a background in law and a wealth of knowledge about the apparel industry's sustainability challenges, Chris is the driving force behind HanesBrands' commitment to making a positive impact on the lives of employees, communities, and the environment through innovative initiatives and responsible practices. Episode Notes: Visit hbisustains.com to learn more about Hanesbrands' sustainability initiatives. Are you ready to be crowned hottest retail tech of the year? Sign up to participate in RETHINK Retail's Nxt Gen Technology Program at rethink.industries/nxt-gen-retail-tech or shoot us an email at [email protected]. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by: Paula Rosenblum Produced by: Gabriella Bock Research by Maggie Schwenn

Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine retailers that have a unique history, are making innovative changes to their business model, or are overcoming challenges in order to stay relevant in this highly competitive landscape. In this episode, host Ian Scott is joined by RETHINK Retail Top Retail Influencers Hitha Herzog and Andrew Neelon to discuss Casper, a direct-to-consumer startup-turned industry giant that turned over $100,000 in debt into a billion-dollar mattress company with the help of influencer marketing and user-generated content. This episode of Retail Therapy was brought to you by the Retail Cloud Alliance, Optimizely, and Avanade. To see how Optimizely and Avanade can help transform your retail business, visit them at https://www.optimizely.com/ and https://www.avanade.com/en-us.

In this episode of the RETHINK Retail Podcast, Paula Macaggi sits down with Roz Bridges, an acquisition manager at eBay. Despite the common misconception of eBay being solely an auction site for second-hand items, Roz enlightens us with statistics that position eBay as the UK's second largest e-commerce platform, following Amazon. She delves into the ways in which her role supports eBay in implementing sustainable practices within the Home & Garden category, shedding light on the company's commitment to environmental responsibility. Roz also shares inspiring success stories of brands and retailers she has collaborated with, highlighting how they have effectively reduced landfill waste by utilizing eBay's platform and provides a glimpse of what's on the horizon for eBay's Home & Garden category, discussing exciting advancements in technology and other sectors that will shape the future of e-commerce. This episode of the RETHINK Retail Podcast was recorded live at the Retail Technology Show in London, U.K. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by: Paula Macaggi Produced by: Gabriella Bock Research by Maggie Schwenn

Join us in this episode of the RETHINK Retail podcast with guest host and Top Retail Influencer, Steve Lister, as he chats with Stefanie Sahmel, Head of Sustainability at Abel and Cole, about her inspiring journey as a sustainability champion in the retail industry. Stefanie's passion for sustainability led her to join Abel and Cole in 2005, where she has played a critical role in implementing innovative initiatives such as eco-impact labeling and the use of electric delivery vehicles. With her expertise in balancing business competitiveness with sustainability goals, Stefanie is an influential figure in the industry. Tune in to learn more about Stefanie's journey and how she's making a positive impact on the environment through her work at Abel and Cole. ---- Hosted by: Top Retail Influencer Steve Lister Produced by: Emily Manuel

In this episode of the RETHINK Retail Podcast, Tiago Quaresma Takes Us on a Journey Through The Fantastic World of Sardines. Host Oliver Banks sits down with Tiago Quaresma, a visionary retailer who serves as the managing director of the Fantastic World of Sardines, a unique retail concept with 45 stores across Portugal. Tiago is a master of storytelling in retail, turning the centuries-old tradition of Portuguese sardine-making into an immersive experience for customers. His commitment to social sustainability and fair treatment of every individual within the supply chain has set a new standard in the industry. As the brand continues to expand, with plans to enter the US market, Tiago remains dedicated to sharing the rich history and stories behind his products with the world. This episode of the RETHINK Retail Podcast was recorded live at the Retail Technology Show in London, U.K. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by: Top Retail Influencer Oliver Banks Produced by: Gabriella Bock Research by Maggie Schwenn

Meet Deviprasad Rambhatla, SVP & Sector Head, Retail Services & Transportation at Wipro. Deviprasad is a business growth leader at Wipro with a strong background in computer science and systems engineering. With a Wharton School of Business graduate degree, Deviprasad is well-equipped to tackle complex challenges in today's retail landscape. Join us in this episode, hosted by Top Retail Influencer DeAnn Campbell, as she and Deviprasad explore the challenges facing the retail industry today and how businesses can overcome them. From financial instability to changing buyer preferences and labor scarcities, they'll discuss strategies for addressing these hurdles head-on. Tune in now to learn more! - - - - - - Hosted by: Top Retail Influencer, DeAnn Campbell Produced by: Gabriella Bock

Meet Corin Dennison, Director of Global Profit Protection / Risk at Adidas. As an expert risk professional with an investigative mindset, Corin navigates the ever-changing retail landscape to facilitate safe trading while embracing consumer analytics and addressing the challenges of online fraud and physical violence against employees. Having transitioned from a head of corporate investigations role with a luxury retail brand to a director of profit, protection retail risk, Corin has developed a deep understanding of the importance of well-developed policies and processes. In this episode, you will be able to: * Discover the significance of well-structured policies and processes in achieving successful risk management. * Expand your perspective on risk to encompass beyond traditional back-of-house functions and adapt to the evolving landscape. * Uncover new digital risk management approaches in response to the growing trend of online shopping. * Grasp the power of consumer analytics for enhancing retail performance and driving sales. * Embrace a collaborative mindset, placing the consumer at the center of your strategies. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by: Christine McBride, RETHINK Retail Produced by: Gabriella Bock Research by Maggie Schwenn

Get to know Scott Morris, a true innovator in the pet food industry who has made it his mission to improve the lives of pets and their owners. As the Co-founder and President of Freshpet, Scott has been instrumental in developing nutritious, environmentally-conscious meals for our four-legged family members. His experiences at Purina and in private equity have given him a deep understanding of the industry, making him an ideal guest to talk about Freshpet's commitment to nourishing pets, people, and the planet. Join guest host Michael Zakkour as Scott shares his inspiring story and the groundbreaking work Freshpet is doing to provide nourishing and sustainable options for pet owners. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by: Michael Zakkour, Top Retail Influencer + Founder and Chief strategist at 5 New Digital Produced by: Gabriella Bock Research by Maggie Schwenn

In this episode of the RETHINK Retail podcast, host Paul Lewis is joined by Ken Pilot, a seasoned retail executive with over 30 years of experience in the industry. Ken has held C-level roles at Gap Inc., J Crew, Ralph Lauren and American Eagle. He was also the co-founder and CEO of RobotGalaxy and has an advisory practice that focuses on advancing direct-to-consumer methodology through technology and use of space. Join us as we dive into Ken's journey in the retail industry and learn how he is using his expertise at Ken Pilot Ventures to help companies advance their direct-to-consumer methodology through technology. Plus, learn more about his latest venture, The Retail Pilot podcast which features dynamic guests from all across the retail industry. --- Host: Paul Lewis Produced by: Emily Manuel

In this episode of RETHINK Retail, host Julia Hare sits down with Paula Panarra, Global Business Applications Sales Lead for Retail and Consumer Goods at Microsoft and Chris Alagna, Advisory Principal at KPMG to discuss all of the digital changes happening in retail today. Listen now to discover how retailers can harness data-driven strategies to create personalized customer experiences. Plus, learn how automation and AI technologies can boost employee productivity and satisfaction, and how natural language AI can elevate customer service and agent interactions. --- Host: Julia Raymond Hare

In this episode of RETHINK Retail, host Gabriela Bock interviews Blake Kvarfordt, a lead software engineer in iOS innovation at Nike. During their conversation, Blake shares insights into how mobile technology has revolutionized the customer experience, and how AI and machine learning are being used to improve it. Gabriella and Blake also discuss the future of machine learning, Chat GPT and how AR will be used to make the customer experience easier and more enjoyable now and in the future. Blake is also delivering a keynote session on ‘Improving Customer Experience Using Technology and Innovation’ at next week’s Smart Retail Tech Show in Las Vegas, Nevada. >>>If you would like to attend the show, you can register for a FREE ticket using promo code RETHINK100. See you there!<<< If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted & Produced by: Gabriella Bock

In this episode of the RETHINK Retail podcast, host Paula Macaggi is joined by Chris Riegel, CEO of STRATACACHE, and Jonathan Rosen, SVP of Content Strategy & Consumer Experience at PRN to discuss how STRATACACHE and PRN are revolutionizing digital retail transformation by offering a range of technology solutions under one roof. Tune in now to see how their cutting-edge retail solutions enable them to collaborate with retailers to create an in-store evolution that seamlessly integrates with their existing ecosystem. --- Host: Paula Macaggi

Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. In this episode, host Ian Scott is joined by RETHINK Retail Top Retail Influencer’s Guy Courtin and Venky Shankar to examine Wayfair, an e-commerce giant that worked its way up the ranks to become one of the largest furniture and home goods retailers on the planet - netting billions of dollars of revenue during the 2010s. This episode of Retail Therapy was brought to you by the Retail Cloud Alliance, Nuance, and Microsoft.

In this episode of the RETHINK Retail podcast, guest host and Top Retail Influencer Jeff Roster sits down with Dina Apostolou, Vice President of Content, Customer & Partner Marketing at Contentful and Riad Hijal, Global Head and VP, Marketing and Solutions at SAP Commerce. Jeff recently connected with Dina and Riad at Shoptalk US where they announced the Contentful & SAP Commerce Cloud, an e-commerce platform dedicated to helping retailers drive growth and meet their customers' evolving needs. Now that Shoptalk is over, we're going to take a deeper dive into the SAP Commerce Cloud and explore its features and benefits. Tune in now! - - - - - - Host: Top Retail Influencer Jeff Roster Produced by: Brooke Frankum

In this episode of the RETHINK Retail podcast, host Paula Macaggi sits down with Ben Miller, Content Director at ShopTalk Europe. They discuss the upcoming event and what attendees can expect. Miller shares exclusive insights on how to pull off an event of this size, why Barcelona was chosen as the location and what sets ShopTalk Europe apart from all of the other retail events out there. Tune in to get the inside scoop on one of the most exciting retail events of the year! - - - - - - Host: Paula Macaggi Produced by Paula Macaggi

In this episode of RETHINK Retail, host Gabriella Bock sits down with Sarah Lee and Christine Chang, founders of skincare sensation Glow Recipe. With backgrounds in both beauty and business, Sarah and Christine have revolutionized the skincare industry with their innovative approach to natural and effective skincare products. Their brand, Glow Recipe, has become synonymous with the glow skin skincare craze and has garnered a loyal following of beauty enthusiasts around the world. Christine and Sarah’s commitment to empowering women to feel confident in their skin has made Glow Recipe a trailblazer in the industry and a force to be reckoned with. Listen in as Christine and Sarah share their story of the early days of the company and the media tactics they leveraged to fast track their brand into a household name in just three months. Sarah and Christine also share their advice for brands aiming to remain authentic in everything they do as well as how they leveraged beauty influencers and snowmobiles to test their latest skincare product and kickoff one of 2023's most viral beauty campaigns. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Gabriella Bock Produced by Gabriella Bock Research by Maggie Schwenn

In this episode of the RETHINK Retail podcast, guest host and Top Retail Influencer, Melissa Minkow sits down with Jonathan Johnson, CEO of Overstock.com. From startup to publicly traded with over $3 billion in sales, Overstock.com has come a long way. Meet Jonathan Johnson, the man behind the company's transformation into a focused strategy dedicated to providing dream homes for all. In Melissa’s conversation with Jonathan, discover how Overstock.com is using Chat GPT and AI to assist consumers with search capabilities and elevating consumer expectations. Plus, as the home furnishing industry continues to grow and evolve, Jonathan gives us a sneak peek into what role Overstock.com will play in the coming years. - - - - - - Host: Melissa Minkow Produced by Gabriella Bock

This episode of the RETHINK Retail Podcast was recorded live at Shoptalk 2023. In this episode, guest host Melissa Minkow sit down with Matt Cleary, U.S. Head of Retail & eCommerce, Global Business Solutions at TikTok. TikTok has become one of the most popular social media platforms in recent years, with over a billion users worldwide. However, many people may not realize the impact it's having on the retail sector, particularly when it comes to the democratization of discovery. In Melissa’s conversation with Matt, we dive into how TikTok is influencing retail and e-commerce, and how retailers can leverage the platform to create engaging and effective campaigns. Matt shares his insights on how TikTok works with retailers to create compelling content that resonates with their target audience. He also provides advice for retailers who are new to using TikTok for their marketing efforts and explains how they can get started and see real results. As TikTok continues to grow and evolve, Matt gives us a sneak peek into how the platform plans to create an e-commerce ecosystem that provides its users with a seamless experience from discovery to purchase. - - - - - - Host: Top Retail Influencer Melissa Minkow Produced by Gabriella Bock

This episode of the RETHINK Retail Podcast was recorded live from our podcast studio at Shoptalk 2023. In this episode, Host Gabriella Bock sits down with Maureen Kelly, founder and CEO of Tarte Cosmetics. During their conversation, Maureen shares her inspiring story of why she started Tarte Cosmetics and how she grew the brand to become one of the key players in the beauty industry. A pioneer in the beauty industry, Maureen also shares insights into how she navigates the ever-changing landscape of social media while staying true to Tarte's authentic brand voice. Maureen offers valuable advice and tips for leaders who want to give back to causes near and dear to them. This interview is a must-listen for anyone who is interested in learning how to build an authentic brand, leverage social media and influencers, and turn a passion into a successful business. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

This episode of the RETHINK Retail Podcast was recorded Live at Shoptalk 2023. Guest host James Tenser sits down with Peter Pernot-Day, Global Head of Strategy and Corporate Affairs at SHEIN, one of the world's fastest-growing apparel retailers. In this interview, we delve deep into SHEIN's mission and its unique on-demand business model that has propelled the company to success over the past few years. We discuss the factors that have contributed to SHEIN's explosive growth and how they have been able to maintain this level of success. Furthermore, we also explore the impact of the COVID-19 pandemic on SHEIN's supply chain operations and how they have adapted to the challenges presented by the crisis. Join us as we get an exclusive insight into the world of SHEIN and what's on the horizon for the global brand. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Top Retail Influencer James Tenser Produced by Gabriella Bock

This episode of the RETHINK Retail Podcast was recorded live from our podcast studio at Shoptalk 2023. Guest Host Michael Zakkour sits down with Dimple Rao, Vice President and Head of Digital Product Management & Experience Design at Chicos FAS, a leading American retailer of women's clothing and accessories. Our conversation centers around Dimple's impressive track record for driving customer growth and revenue, and how it has helped her in her current position at Chico's FAS. We also discuss Chico's FAS's digital-first strategy and their ambitious goal of reaching $1 billion in digital sales by 2024. Dimple shares her insights on how the company is working towards achieving this goal and the challenges they face. Finally, we explore the company's strategy for targeting younger customers and whether this is a trend happening naturally or a deliberate strategy. Don't miss this insightful conversation with Dimple Rao, a trailblazer in the retail industry! If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Top Retail Influencer Michael Zakkour Produced by Gabriella Bock

In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Carol Spieckerman sits down with John Merris, CEO of Solo Brands. As the CEO of Solo Brands, John leads a leading DTC company with a rapidly growing portfolio of lifestyle brands. These brands include Solo Stove, Oru Kayak, Chubbies, and ISLE. By creating the next generation of DTC brands, Solo Brands is focused on helping customers create good moments and lasting memories. Listen in now as Carol and John discuss creating more personalized shopping experiences, establishing direct relationships with customers, plus Solo Brands' future business plans. - - - - - - Host: Top Retail Influencer Carol Spieckerman Produced by Gabriella Bock

In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Christine Russo sits down with Michael Mauerer, CEO of Teamwork Commerce. With more than 30 years of experience in designing retail software, Michael is considered a global expert in retail technology and strives to provide "frictionless commerce" for his clients. Listen in now as Michael and Christine explore one of the biggest challenges facing retailers: defining a seamless omnichannel strategy. Plus, learn how retailers and brands can reinvent themselves with omnichannel capabilities that focus on the consumer's point of view, resulting in more personalized shopping experiences. - - - - - - Host: Top Retail Influencer Christine Russo Produced by Brooke Frankum Edited by Lawrence Teves

Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. In this episode, host Gabriella Bock is joined by RETHINK Retail Top Retail Influencer's Brandon Rael & DeAnn Campbell to examine Party City, a retailer that gained notoriety as a go-to destination for party favors and goods. In fact, Party City became the world’s largest designer, manufacturer, and distributor of party goods. But on January 17th 2023, the retailer filed for chapter 11 bankruptcy and its stock was delisted. Come for the balloons stay for the retail insights on this week's episode of the Retail Therapy Podcast! This episode of Retail Therapy was brought to you by the Retail Cloud Alliance and Avanade. To see how Avanade can help transform your retail business, visit them at www.avanade.com/retail. Host: Gabriella Bock

In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Hitha Herzog sits down with Ryan Ahern, Head of Retail Solutions & Support at Ingenico & Dave Preston, Senior Relationship Manager at Discover. Ryan has been with Ingenico for eleven years where he is responsible for shaping the company’s retail payment application strategy. Whereas Dave has been in the payments industry for 16 years and oversees all Discover Network Supermarket clients. Listen in as we dive into the digital trends transforming the grocery sector and consumers as a whole. This panel explores the challenges grocers face, like frictionless checkout experiences, and the new technology emerging in 2023 dedicated to solving these issues and driving seamless customer experiences. - - - - - - Host: Top Retail Influencer Hitha Herzog Produced by Brooke Frankum Edited by Lawrence Teves

This episode of the RETHINK Retail Podcast was recorded live at eTail West 2023. In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Alexa Ritacco, Chief Marketing Officer at Jenni Kayne. Alexa shares insights on how Jenni Kayne, a high-end lifestyle brand, has grown, emphasizing the importance of standing by your product. She also talks about how Jenni Kayne has found success by utilizing popular social media platforms and investing in influencer strategy. Throughout the discussion, they discuss the importance of staying true to the brand's values and mission, and how being women-founded and owned has been an integral part of Jenni Kayne's success. Listen in to learn more about the strategies behind Jenni Kayne's growth and their current plans to expand their social media presence. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Gabriella Bock Produced by Gabriella Bock

In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Wizz Selvey, sits down with Samantha Hornsby, Head of Customer Operations at Marks & Spencer. Samantha shares her extensive retail background and insights into the changes that have taken place at M&S over the last three years, particularly the shift towards a more integrated approach between digital and physical stores. The pair also dive into the post-pandemic operations and the future of digital for M&S, and discuss how the brand has expanded its clothing offering to start selling brands online and in selected stores. Samantha shares her perspective on customer reactions to these changes, and how M&S is anticipating what customers want from their retail experience over the next three years. Listen in for this exciting episode to gain insights into the evolution of M&S and behind the scenes insights from Samantha Hornsby, Head of Customer Operations. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Top Retail Influencer Wizz Selvey Produced by Gabriella Bock

This episode of the RETHINK Retail Podcast was recorded live at eTail West 2023. In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Terry Roberts, Chief Inclusion & Diversity Officer at American Eagle Outfitters. Together they discuss how he started the company's diversity and inclusion department and implemented sustainable change throughout the organization. Roberts shares his insights on creating authentic, from-the-ground-up efforts to promote inclusivity and diversity within the company, while also navigating the challenges of implementing new tactics within an already successful business. Throughout the conversation, Roberts highlights the positive impact that these efforts have had on the company and its employees, as well as the overwhelmingly positive feedback that American Eagle Outfitters has received from its customers. Listen to this thought-provoking episode to learn more about the importance of prioritizing diversity and inclusion within retail organizations, and how American Eagle Outfitters is leading the way in creating a more inclusive industry. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Gabriella Bock Produced by Gabriella Bock

This episode of the RETHINK Retail Podcast was recorded live at eTail West 2023 on February 28th, 2023. In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Hamid Saify, SVP of Digital Retail at Liquid Death. Since launching in January 2019, Liquid Death has built a list of impressive achievements, including working with Tony Hawk and creating Super Bowl ads. Together, the pair delve into Liquid Death's strategy for engagement and consumer retention, which prioritizes entertainment and curiosity while veering from traditional marketing methods. Additionally, Hamid shares his insights into the company's unique approach to marketing, which includes an internal creative team and a focus on user-generated content. Listen in to discover what Liquid Death is offering for the first time to its consumers and what this product offering means to the brand. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Gabriella Bock Produced by Gabriella Bock

In this episode of the RETHINK Retail podcast, guest host and Top Retail Influencer Ron Thurston sits down with Aaron Sanandres, the CEO and Co-founder of UNTUCKit. Aaron shares his insights on how UNTUCKit has been able to streamline its in-store operations and improve productivity despite the challenges of the past few years amid the pandemic. He also emphasizes the crucial role that employee engagement and satisfaction play in creating a positive customer experience. Throughout the conversation, Sanandres provides valuable tips and strategies for retailers looking to improve their in-store operations and create a more engaged workforce. Listeners will gain a deeper understanding of the challenges and opportunities facing today's retailers, as well as the importance of a customer-centric approach to business. Join us for this insightful conversation on the RETHINK Retail podcast with Aaron Sanandres, CEO and Co-founder of UNTUCKit. - - - - - - Host: Top Retail Influencer Ron Thurston Produced by Gabriella Bock

In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Liza Amlani sits down with Vanessa Barboni Hallik, CEO of Another Tomorrow. Vanessa is the founder and CEO of Another Tomorrow, a sustainable luxury fashion brand that provides complete tech-enabled supply chain transparency and embedded resale. Prior to founding Another Tomorrow, Vanessa served as a Managing Director at Morgan Stanley. For Vanessa, founding Another Tomorrow is kind of a homecoming. Growing up in the Midwest, she was really inspired by this idea of problem solving at the intersection of disciplines. After her time pursuing a degree in energy and environmental policy, Vanessa started putting her time and energy in a direction that was going to be relevant for the future that the world needed to take—never expecting to land in the fashion world. Once spotting the white space in the industry, Another Tomorrow was built on the principles of accessible luxury. Listen in as we dive into Another Tomorrow's brand mission and how they value transparency and sustainability while making luxury retail accessible. - - - - - - Host: Top Retail Influencer Liza Amlani Produced by Gabriella Bock

In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Cathy McCabe sits down with Bill Michels, General Manager, Retail Media Platform at Moloco. Bill brings more than two decades of experience in successful leadership across product management, data strategy, and business development at definitive companies like Yahoo!, The Trade Desk, Foursquare and more. Since joining Moloco, Bill helps retailers and brands launch automated ads that can predict the goods and services your audience is most interested in - creating a highly personalized shopping experience for each customer. Listen in as we dive into how Moloco is capitalizing on AI and machine learning technology to help retailers generate memorable experiences! - - - - - - Host: Top Retail Influencer Cathy McCabe Produced by Brooke Frankum Edited by Lawrence Teves

In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Stacy All, vice president of product design at Wish.com. Stacy All has more than 20 years of experience in consumer-centered design and experience, and she has led initiatives at NEC, Yahoo, and Walmart eCommerce. With a proven reputation for cultivating enjoyable experiences in the e-commerce space, Stacy joined Wish in June of 2022 as VP of Product design. Shortly after Stacy joined Wish, the company launched its first rebrand since its founding in 2010, introducing a new bold and playful aesthetic, new logo, and mission statement, “Bargains made fun, discovery made easy." Listen in as we explore the role of discovery retail, product design, shoppable videos, and keeping up with trend cycles. - - - - - - Host: Gabriella Bock Produced by Gabriella Bock Research by Maggie Schwenn

In this episode of the RETHINK Retail Podcast, host Julia Hare sits down with Mike Keech, CEO of the popular hydration drink taking the internet by storm, Liquid I.V. Mike joined as the CEO of the functional hydration brand, Liquid I.V., in December 2020, and under his leadership, the brand has grown 400%. Mike supported in the growth of several well-respected companies, including Coca-Cola, Diageo, L'Oréal, and Kao. He joined Unilever in 2012 leading the beverages category in Asia-Pacific. His work in these companies resulted in his extensive global background, an understanding of international consumer trends, and the entrepreneurial skills needed to scale growth. Prior to joining Liquid I.V., he spent three years as COO of Ben & Jerry’s, then led the e- commerce division for Unilever’s personal care division in North America. Mike's broad range of business experiences make him a fantastic leader to lead a brand like Liquid I.V., a hyper-growth startup. His years of experience with several corporations at varying stages of their development gave him the tools to not only position Liquid I.V. as the #1 brand in the powdered hydration category, but also to solidify Liquid I.V. as an enduring brand for years to come. His personal interest in wellness blends well with the purpose-driven impact work that Liquid I.V. does, which includes donating millions of servings of Liquid I.V. to people who need it, and funding clean water access projects. As you'll hear in this episode, Mike’s passion lies in helping business be a force for good and contributing to the communities in which they operate. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Julia Hare Produced by Gabriella Bock Research by Maggie Schwenn

In this episode of the RETHINK Retail Podcast, host Paula Macaggi sat down with Matt Bradley, co-founder and director of the Retail Technology Show, to discuss the upcoming April event and why YOU should be planning to attend. Hint: not only will this event boast an impressive roster of retail speakers and exhibitors, but RETHINK Retail will be throwing another BIG RETAIL BASH for our friends across the pond. We will also be hosting an afternoon of Store Tours with Top Retail Influencer Ian Scott — need we say more? Tune in to hear more about RTS’ upcoming event held in London from April 26-27 and how you can attend this unforgettable event! If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Paula Macaggi Produced by Gabriella Bock

This episode of the RETHINK Retail Podcast was recorded live at the NRF Big Show 2023 on January 16th, 2023. In this episode, host Julia Raymond Hare sits down with Jacee Scoular, senior director of brand marketing strategy at Hollister following her stage session on purpose driven retail with fellow brand executives from Chobani and Nordstrom. Together they discuss trends that are dominating 2023 as well as how the retailer is leaning into purpose with its Hollister Confidence Project and activating social good campaigns focused on anti-bullying and cultivating teen confidence. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Julia Hare Produced by Gabriella Bock

This episode of the RETHINK Retail Podcast was recorded live at the NRF Big Show 2023 on January 16th, 2023. In this episode, host Julia Raymond Hare sits down with Matthew Kaness, CEO of GoodWillFinds, who leads the expansion of the Goodwill Network's recently launched e-commerce site. Together they discuss the retail and sustainability trends that will dominate 2023 as well as how Generation Z has helped the non-profit expanded into the digital world. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Julia Hare Produced by Gabriella Bock

This episode of the RETHINK Retail Podcast was recorded live at the NRF Big Show 2023 on January 16th, 2023. In this episode, guest host Melissa Minkow sits down with Martin Urruita, global head of retail innovation and experience at Lego, following his packed session at the Big Show. Together they discuss digital innovation and the role digital is playing in Lego's physical store experience, as well as how Lego differentiates its DTC experience strategy from its retailer partner experience. Martin also reveals the projects he most excited about in 2023 as well as what else we can expect from his team of master builders. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Melissa Minkow Produced by Gabriella Bock

Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. In this episode, host Gabriella Bock is joined by RETHINK Retail Top Retail Influencer's Andrew Smith and Liza Amlani to examine Forever 21, a fast fashion retailer that lost market dominance almost as quickly as it gained it. This episode of Retail Therapy was brought to you by the Retail Cloud Alliance and Cognizant. To see how Cognizant can help transform your business, visit them at www.cognizant.com. Host: Gabriella Bock Research by Maggie Schwenn

Retailers are feeling the weight of competition now more than ever. Combine that with tight margins, continued supply chain, inflation and labor challenges, and it becomes abundantly clear that brands and retailers are in a race to remain relevant. But what does relevancy actually mean to today's consumers, and does the idea of relevancy vary depending on who you ask and what they're buying? And what about where they're buying from? To dive into these questions and more, I spoke with Brian McGlynn, general manager of commerce at Coveo, who came armed with the answers I was seeking. For listeners who don't already know about Coveo, it's an AI-powered software-as-a-service search engine that recently announced the launch of its Merchandising Hub, a new product developed as a result of the company's acquisition of Qubit, a leader in AI powered merchandising. They're doing some really cool stuff in the omni space so be sure to check them out and say hello at Booth 209 if you are attending NRF 2023 - you might even get a chance to try out one of their Maple Manhattans (I know I will be). About the guest: Having spent more than 20 years in the high-tech industry, Brian McGlynn's experience spans start-ups and Fortune 100 companies, including HP and IBM. He’s held roles in sales, consulting, and general management. More recently as General Manager of Intershop’s North American business, Brian spearheaded the company’s growth into new markets with B2C and B2B commerce offerings. In his current role at Coveo, Brian brings a solid e-commerce expertise with a focus on search, content management, and customer analytics. Brian holds a Bachelor of Science degree in Telecommunications Engineering from the Rochester Institute of Technology and an MBA from Concordia University. Outside of work, Brian’s voice can be heard on radio stations across New York State. Hosted and produced by Gabriella Bock, Head of Content & Production at RETHINK Retail. If you enjoyed this episode, show your support by leaving us a rating and review on Apple and Spotify.

Did you know, long before JanSport was on the backs of every middle schooler in America it had once been a handmade pack for a group of Mt. Rainer hiking hippies? We didn't either until this week's guest revealed the origins of JanSport, a pop culture icon and America's essential backpack for more than five decades. In our first episode of 2023, host Gabriella Bock is joined by Monica Rigali, JanSport Vice President Global Brand Management, to discuss how the brand has evolved and remained relevant to decades of young people, as well as her take on the big Gen Z trends that will define the new year. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

Curious to know what the retail industry will look like in 2023? We were too, so we reached out to some of our friends in the retail industry to uncover what trends will make waves in the new year. In this final episode of 2022, we hear from key industry experts as they weigh in with their predictions for the next year, including the rise of data-driven retail, the impact of a fickle labor market, and the continued popularity of experiential shopping. You'll hear from: – Rick Castello , Head of Sales, Digital Commerce at Trustly – Tim Dardis, VP of Business Development & Strategy at Alviere – Dan Goldman, Head of Strategy at Gap Inc. – David J. Katz, Executive Vice President & Chief Marketing Officer at Randa Accessories – Michael LeBlanc, Founder & President at M.E. LeBlanc & Company Inc. – Phillip Raub, CEO at Model No. Furniture – Christine Russo, Host of the "What Just Happened" Podcast – Ryan Taylor, Head Of Retail Product Marketing at T-Mobile For Business – Ron Thurston, Show Host of the RETAIL IN AMERICA Podcast – Michael Zakkour, Founder of 5 New Digital If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. This week we will be looking at category killer and former strip-mall super star now struggling under the crush of even bigger big box stores. Host Gabriella Bock is joined by Rick Watson and Brandon Rael to discuss, yes, you guessed it: Bed, Bath and Beyond. Hosted & Produced by Gabriella Bock Research by Maggie Schwenn Powered by the Retail Cloud Alliance If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

In this episode, guest host Carol Spieckerman sits down with Tom Nolan, CEO of Kendra Scott, the billion-dollar fashion and lifestyle brand launched by namesake designer and former CEO Kendra Scott, who continues to lead the brand’s design, customer experience and philanthropic efforts. Prior to joining Kendra Scott, Tom held senior roles at Ralph Lauren, Conde Nast and as the Founder and CEO of Prospect Brands. During his conversation with Carol, Tom shares his continued vision for the brand and how Kendra Scott is preparing for the future, as well as how the company navigated around past supply chain and inventory challenges brought on by the pandemic. Tom also shares a peek into how this year's holiday shopping season is shaping up for Kendra Scott—plus a look into a few of the brand's recent partnerships, including a collaboration with Peyton Manning’s Omaha Productions to help men buy better gifts, as well as an exciting collaboration with none other than Barbie herself. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

As retailers face supply chain challenges, labor shortages and record inflation, the upcoming holidays could be the most challenging season yet. Products will be flying off the shelf faster than they can be restocked, and store teams will have more on their plates than they can handle. Join host Morgan Petty for a roundtable discussion with a group of retail experts from Nintendo, Movista, SASR, and The Merchant Life as they explore the latest in-store trends and holiday predictions, what’s really driving out-of-stocks, and what merchandising and execution strategies will get the right products on the right shelves, every time. Show guests include: - Mike Byers, Senior District Supervisor at Nintendo. - Matt Martin, VP of Product Strategy at Movista, the smart retail merchandising execution platform. - Brad Barritt, VP of Operations at SASR, a company offering retail and supply-chain workforce solutions. - Liza Amlani, Principal and Founder of The Merchant Life. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.