RETHINK RETAIL

Welcome to the RETHINK Retail Podcast, your go-to weekly podcast where we team up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. On today's episode, host Julia Hare speaks with Karli Bruno, e-commerce & digital marketing manager at Davines, a professional haircare brand care-crafted in Italy and focused on sustainable, natural ingredients. Karli shares the personalization journey the brand made after quickly pivoting to e-commerce during the COVID-19 pandemic. Prior to joining Davines and focusing on the beauty Industry, Karli was an e-commerce manager at Mood Fabrics and Lord & Taylor, with focus in the retail DTC industry. This episode is sponsored by Coveo on behalf of today’s guest with professional haircare brand Davines. Use code: RETHINKRETAIL at www.davines.com to receive free Shipping on Davines products. Offer expires May 30, 2022. Thank you to our sponsor Coveo, to learn more about what Coveo’s AI-powered relevance platform can do for you, visit www.coveo.com. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Julia Hare Produced by Gabriella Bock Edited by Chase Atherton

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. Have you heard of the effortless economy? In today's digital world, convenience is the number one priority for shoppers, and a seamless consumer experience is a standard expectation. This has created clear opportunities for retailers, but also significant challenges. In this episode, host Jerry Sheldon, IHL's Vice President of Technology, spoke with Callum Campbell, CEO of Linnworks, about the consumer shift to the effortless economy and what it means for the retail industry. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Jerry Sheldon Produced by Gabriella Bock Edited by Chase Atherton

Retail is a fast paced diverse, and exciting industry—and managing complexity and ambiguity has been the theme of the past two years. In this episode, host April Sabral dives into the topic of positive leadership with guest Emma Taylor, vice president of North American stores for REISS, a modern, global fashion brand offering stylish women's and menswear. Prior to joining REISS, Emma spent nearly 14 years growing her career at TOPSHOP TOPMAN where she most recently served as the brand’s US regional manager. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by April Sabral Produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining retail. In this episode we hear from up-and-coming designer Gwen Beloti as she shares the story behind her namesake jewelry brand, the Gwen Beloti Collection. Founded in 2019, the Brooklyn-based brand is committed to providing women with stylish everyday accessory options that are high quality, accessible and size inclusive. Gwen Beloti was also featured at the NRF’s Diversity, Equity and Inclusion Showcase during its Big Show last month. Shop from Gwen's collection at www.gwenbeloti.com If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted and produced by Gabriella Bock Edited by Trenton Waller

Today we’re kicking off another episode of the Retail Rundown podcast with guest Nicolas Safis. Nicolas is the Group Innovation Director at Carrefour, which is the eighth-largest retailer in the world by revenue, operating a massive fleet of hypermarkets, grocery and convenience stores in over 30 countries. Join us as we discuss Carrefour's recent and upcoming digital innovation initiatives, including the launch of an AiFi-partnered connected store in Paris and the retailer's moves toward the metaverse. Today’s episode with Carrefour is a great example of how AiFi helped bring retailer's vision to life with the deployment of Carrefour's first connected store in Paris. To learn how AiFi can help your brand deploy a connected store, visit their website at aifi.com. - - - - - - Hosted by Julia Hare Produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. In this episode, Karl Haller, partner at the IBM Consumer Center of Competency, joins us to discuss IBM's new key findings on consumer attitudes toward hybrid shopping, sustainability, and purpose-driven brands. In his role at IBM, Karl Haller leads a team of industry experts who develop transformational solutions and programs for leading retailers and CPGs across the globe. Before becoming a partner at IBM, Karl was a retail executive for flagship brands such as Brooks Brothers and The Limited. Download the full report at: https://www.ibm.com/downloads/cas/YZYLMLEV If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Julia Hare Produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. In this episode, we discuss why marketers need more than just predictions—they need real strategy and insights. Joining the show is Meghann York. Meghann is the global head of product marketing and marketing solutions at Emarsys, an SAP company. Together we dive into Emarsys' new report titled “unPredictions: Commerce Marketing Priorities Powering 2022.” About the guest: Meghann York is a dynamic marketing leader who specializes in sales and strategy development, organization design, resourcing, and market development. As a thought leader in her field, Meghann applies creative thinking to solve big marketing challenges. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Paul Lewis Produced by Gabriella Bock Edited by Trenton Waller

Today we’re kicking off another episode of the Retail Rundown podcast with guest Pawel Grabowski. Pawel is the Head of unmanned solutions at Żabka Polska, which is the largest, formatted, and centralized chain of convenience stores in Central and Eastern Europe. On today's episode, we discuss the store's recent roll out of 25 autonomous stores, powered by AiFi. In his career, he has worked with global clients on the transition to a technology platform-based economy, data-driven strategy development, and an omnichannel approach to customer service. Pawel is also a lecturer at the Warsaw University of Technology. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. In this episode, guest Simeon Siegel and host Julia Raymond Hare weigh in on the DTC vs. wholesale debate. Simeon Siegel is the managing director and a senior retail and e-commerce analyst at BMO Capital Markets. Simeon began his career at Goldman Sachs and has since been named a Rising Star of Wall Street by Institutional Investor, a Rising Star of Equity Research by Business Insider, and has been named one of the Wall Street Journal's top analysts. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller

Hello, Happy New Year, and welcome to 2022! On today’s special episode, we’ll hear from retail thought leaders about their vision for the new year. Today's guests include Oliver Banks, Guy Courtin, Marie Driscoll, Michael LeBlanc, Tom Litchford, Christine Russo, and Gautham Vadakkepatt. We’ll also hear from innovative retail solution providers, such as Adam Gray with Tabs Analytics, which is a division of Blacksmith Applications. - - - - - - - - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. In this special episode, we rundown the year with clips from episodes past as we say goodbye to 2021. Featuring commentary from Neighborhood Goods' Matt Alexander, Starbucks' John Boline, CAMP's Nikki Kaufman, and Gap's Dan Goldman. - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. In this episode, we dive deep into the store experience with retail and merchandising experts Ken Kuperstein and Andrew Smith. We discuss the modern relationship between the shelf and the store experience and how experiential retail extends beyond the consumer to include areas like store teams and professional shoppers. Guests: Ken Kuperstein leads One Door’s marketing efforts, evangelizing it’s store-centric and collaborative approach to retail merchandising and driving demand for its Merchandising Cloud platform. Andrew Smith co-authored Retail Innovation Reframed and is currently Co-founder and Managing Partner for the Americas of ThinkUncommon, a global retail innovation advisory and action firm that helps retailers. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. The countdown to Black Friday has officially commenced! And with shoppers starting earlier than ever, retailers are having to get creative with their BFCM promotions. In this episode, guest Gina Yuter joins host Julia Raymond Hare to discuss personalization and merchandising strategies for the holiday/EOY season. Gina is a Partnership Manager at Syte, a leading product discovery platform for e-commerce. She has been active in the eCommerce industry for the past 5 years, focusing primarily on business development and partnership-building. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. In this episode, we dive deep into the labor and workforce challenges currently impacting retail and numerous other industries, both in the United States and abroad. Joining the show are guests, Nikki Baird and Jack Bennett. Nikki Baird is a well known former retail industry analyst and the vice president of retail innovation at Aptos, a retail enterprise solution provider. Jack Bennett is the senior director of solution experience at Ceridian, a global human capital management software company. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Paul Lewis Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. This episode is part two of our deep dive into the 2021 holiday shopping season and features insights from the National Retail Federation and Proper Insights & Analytics' 2021 Consumer Holiday Survey. Joining the show today is Katherine Cullen. Katherine is the senior director of industry and consumer insight at the NRF, where she leads the NRF's research on consumer spending and emerging retail trends and develops new research, initiatives and partnerships. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Paul Lewis Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. This episode is part one of our deep dive into the 2021 holiday shopping season and features insights from Adobe's annual holiday shopping forecast. Joining the show today is Taylor Schreiner, director of Adobe Digital Insights, where he leads a team of data scientists and researchers, who dig into Adobe’s vast data set to provide consumers, businesses and policymakers a real time pulse on the evolving digital economy. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Paul Lewis Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. In this episode, we spoke with Jim Marcum, chief executive officer of David's Bridal, about how the company sold to brides during a year without weddings and its plans to meet the demand of next year's big wedding boom. David’s Bridal is the largest American bridal-store chain and currently operates over 300 stores across 49 states, Canada, and the United Kingdom. Jim is a seasoned retail, consumer and services industry veteran with over 30 years experience leading national public and private companies. Prior to David’s Bridal, Jim served as CEO, COO and CFO of notable companies like Central Parking, Circuit City, Hollywood Entertainment, Stage Stores and Marshalls If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. In this episode, we spoke with Siobhán Lonergan, chief brand officer at Shapermint, about the role body-positive branding has played in the company's massive growth. We also spoke about how work-from-home culture brought on by the COVID-19 pandemic impacted the company's branding strategies as well as its goals for the future. Prior to joining Shapermint, Siobhán served in the same role at Thinx. She was also EVP of Design Intelligence at Sterling Brands New York, where she led global rebrands for Kleenex, Huggies, Aspirin and Aleve. Siobhán also pioneered and developed internal design processes for Kimberly-Clark to elevate the importance of design within their baby and personal care divisions. In addition to her brand-building experience, Siobhán has led innovation initiatives for Pepsi, Mars, Kellogg's and Mitsubishi which gives her a holistic perspective on the industry. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Carol Spieckerman Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, we spoke with Bill Ready, president of commerce and payments at Google, about the features Google has put in place to make it easier for merchants to get discovered. Bill also dives into the key consumer trends impacting e-commerce and brick-and-mortar retail as well the steps Google is taking to improving the consumer shopping journey. Before joining Google, Bill was the Chief Operating Officer at PayPal, responsible for product, technology, engineering, end-to-end customer experiences and chaired PayPal’s Operating Group which was responsible for delivering on revenue and profit goals for the company globally. Previously, Bill was CEO of Braintree and Venmo, building both from early stage startups into industry leaders which were ultimately acquired by PayPal. He also served as executive in residence at Accel Partners, a leading Silicon Valley venture capital and growth equity firm, as president of iPay Technologies where he guided the company through a period of rapid growth and subsequent sale to Jack Henry & Associates, and worked as a strategy consultant for McKinsey & Company. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Paul Lewis Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, you’ll enjoy a sneak preview of the insights guests Jenny Oh and Shannon Ryan will share during Valtech’s annual Innova event, held Oct. 7-8. Jenny Oh is the general manager of tech venturing and innovation at PepsiCo Labs where she leads PEP Labs to drive innovation through partnerships with leading cutting-edge startups, focusing on solving critical business needs for PepsiCo Shannon Ryan is the executive vice president of North America for Valtech, where he helps leadership teams map, understand and execute digital strategy, mostly in the world of retail, CPG, and B2B. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. What will commerce look like in 2025? On today’s episode, we’re covering a few key takeaways from our recently released report "The Future of Commerce 2025", which reveals the top 10 fastest-growing areas that will reshape how we shop over the next 3 years: https://bit.ly/3CNBmJK Joining us today are guests Alex Becker and Ricardo Belmar. Alex is the Vice President of Sales at Linnworks, a total commerce solution that connects, manages and automates commerce operations, powering businesses to sell wherever their customers are and capture every revenue opportunity. Ricardo is a RETHINK Retail Top Influencer and Advisor. He’s also the Senior Partner Marketing Advisor for Retail at Microsoft, founder of Retail Razor and advisor for George Mason University—at its Center for Retail Transformation. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Paul Lewis Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. Today we dive in to top grocery news in honor of the Groceryshop event currently underway in Las Vegas, Nevada. We also share our recently published report “Grocery Trends 2021: The Call for Essential Adaptability” on the changes, challenges and expectations facing the grocery industry: https://bit.ly/3nPDdcJ If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller

We’re kicking off another episode of RETHINK Retail with guest Jason Stuckey. Jason is an authority in advertising and e-commerce with over 10 years of experience in digital marketing, e-commerce strategy, and back-office operations. Jason has launched many successful Direct-to-Consumer endeavors for celebrities Rihanna, Kate Hudson, Kim Kardashian, and Michael B Jordan, and has been an integral part of building over a dozen online and brick and mortar businesses. Jason has a deep understanding of e-commerce and, in his role as General Manager at Linnworks, uses his experience to implememt successful Total Commerce strategies for thousands of global sellers and brands. Join us as we discuss the role of experience for today’s e-commerce shopper, the challenges facing e-commerce retailers this holiday shopping season, and the key factors for consideration for retailers to manage their brand across multiple selling channels. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. What has been China’s role in the global supply chain shift? Joining us today is Rosemary Coates. Rosemary is a supply chain expert and the executive director of the Reshoring Institute and the president of Blue Silk Consulting. Rosemary is also the author of five books, including a best seller on Amazon called: "42 Rules for Sourcing and Manufacturing in China." If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, host Marie Driscoll, managing director of luxury and fashion at Coresight Research, sits down with Fluent Commerce's Chad Hooker to discuss the future of airport retail, the changing traveler, and how OMS is changing the way people shop for products on the ground and in the sky. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Marie Driscoll Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. This week's episode is all about cryptocurrency. After Walmart announced last week it was seeking to hire a lead to develop its digital currency strategy and product roadmap, we wanted to know if and how the retail industry should be preparing for an increased consumer adoption of crypto. Host Chris Ressa leads the discussion with guests Matthew Maher and Ben Weiss. Matt is a Futurist, Speaker and Founder of M7 Innovations, a NYC-based creative firm that works with brands and executive teams to conceptualize, create, and execute on solutions that leverage Artificial Intelligence AI, AR, VR, and Voice Technology. Ben is the CEO of CoinFlip, the world’s largest crypto ATM provider with over 2.5K units across the US. Recently, they placed #1 in Crain’s Fast 50 awards for fastest growing companies, with $50.6MM in revenue for 2020. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Chris Ressa Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, host Cate Trotter sits down with Brandless CEO Cydni Tetro. Brandless is one of the world’s fastest-growing omnichannel commerce platforms offering, like its name suggests, brandless DTC consumer goods. Brandless recently announced a $118 million funding round—one of the largest funding rounds led by a female CEO. This will help the company expand its platform, to focus on creating an online influencer community and acquiring like-minded, better-for-you companies to help grow and support it. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Cate Trotter Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. This week's topic is certainly one that has many of us debating. Should retailers reinstate mask mandates? And more importantly, should they require employees and in-store customers to be vaccinated? Coresight's Marie Driscoll leads the discussion with guests Paula Rosenblum and Bob Phibbs. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Marie Driscoll Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, guest host Mina Fader, managing director of Wharton's Baker Retailing Center at the University of Pennsylvania, sat down with Mary Rodgers, director of marketing communications at Cuisinart, and Ron Thurston, former vice president of stores at Intermix, to discuss this year's back-to-school shopping season and the social media platforms that will make the greatest impact on school-aged consumers. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Mina Fader Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. How much do you love Panera Bread's broccoli cheddar bowl? Would you wear it on your bathing suit? Although nobody asked for it, Panera Bread's new limited swim suit line is certainly raising eyebrows. In this episode, Skai CMO Margo Kahnrose joins us to discuss Panera's swim suits along with the brand stunts that have seen real results—and the ones that have fallen flat. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller Social media by Madison Freeland

We’re kicking off another episode of RETHINK Retail with guest Brian McGlynn. Brian is the General Manager of E-Commerce at Coveo, a market-leading AI-powered relevance platform that injects search, recommendations and personalization solutions into digital experiences. Brian is a long-time tech industry veteran with 20 years of experience building and hyper-scaling organizations. Prior to joining Coveo, Brian held leadership roles at Intershop, Hewlett Packard, Deloitte and IP.com. Join us as Brian reveals how everyday retailers can compete with commerce giants like Amazon—and the tools they'll need to do it. - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller Social Media by Madison Freeland

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. Retailers need to change their mindset about associates. They aren't replaceable cogs, but valuable potential brand ambassadors. In this episode, guest host Cathy Hotka discusses the changing role of the in-store associate with guests Connie Cartmill and Jack Bennett. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Cathy Hotka Written and produced by Gabriella Bock Edited by Trenton Waller Social media by Madison Freeland

It's time to send your paper planograms packing! In this episode, One Door CEO Tom Erskine and retail consultant and author Andrew Smith give us the skinny on the history of store merchandising, planograms, and why retailers need to modernize their visual merchandising strategies to create better brand experiences. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller Social Media by Madison Freeland

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, guests Marc Babin and Ricardo Belmar discuss Bed, Bath & Beyond's recent turnaround efforts and breakdown the key characteristics of successful physical retailing in the post-COVID future. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller Social media by Madison Freeland

Last week, the National Retail Federation held its week-long virtual event: Retail Converge, which gave a stage to hundreds of retail thought leaders and innovators as we all tuned in to learn what’s next as life begins to return to normal. Our team attended dozens of sessions and listened as top retail thinkers shared how they’ve been launching new capabilities around convenience and service while doubling down on delivering meaningful, relevant and positive experiences. On today’s episode, you’ll hear commentary from several of the show participants, including PepsiCo, Nudge, SimpliField, Adlucent and Unode50. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller Social media by Madison Freeland

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, host Jeff Roster is joined by Tom Litchford, Global Head of Retail at Amazon Web Services. Together they explore the current state of retail and the critical role of cloud technology, understanding the post-pandemic shopper, and the new retail culture of innovation. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Jeff Roster Written and produced by Gabriella Bock Edited by Trenton Waller Social media by Madison Freeland

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. According to a survey conducted by Bain & Company, since the pandemic began, 72% of 800 large retailers said they are now trying to work in a more agile way. In this episode, we are joined by guests Cathy Hotka and Julian Mills as we discuss what it means to be an agile store. We also examine some of the biggest pressures facing retailers when it comes to operational agility and why is it so difficult for some retailers to make quick shifts. Cathy is a celebrated industry thought leader and the Principal at Cathy Hotka & Associates. Prior to that she served as the VP of Information Technology at the National Retail Federation, where she created the NRF CIO Council and NRFtech, which have changed the way CIOs converse. Cathy also oversees the Store Operations Council and hosts numerous events. Julian is the CEO of Quorso, an Agile Stores management app. Prior to joining Quorso, Julian was a Partner at McKinsey & Co and a turnaround executive at Christie’s. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller Social media by Madison Freeland

Today we’re kicking off another episode of RETHINK Retail with guest Nikki Kaufman. Nikki is the Co-Founder and Chief People Officer at CAMP, a self-described Family Experience Company designed to inspire and engage families. CAMP operates five experience-driven toy and learning shops in the United States and has recently launched its new, kid-friendly e-commerce store called Present Shop. Join us as Nikki shares her journey to co-founding CAMP, how the high-touch retailer pivoted during the pandemic with innovative digital experiences, and what's next for this family-friendly company. - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller Social Media by Madison Freeland

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, we're joined by Gary Newbury and Liza Amlani as we examinee the unpredictability of the supply chain and the actions businesses must take to become more efficient and agile. This episode is guest hosted by Paula Rosenblum, the managing partner and co-founder of Retail Systems Research. She's also a RETHINK Retail Advisor and widely recognized as a top retail influencer. Gary Newbury is a Senior Exec On Call specializing in Retail Supply Chains & The Last Mile. Liza is the Principal at Retail Strategy Group - a consulting practice that helps companies in the retail space dramatically improve profitability. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Paula Rosenblum Written and produced by Gabriella Bock Edited by Trenton Waller Social media by Madison Freeland

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. In this episode, you'll hear from Mailchimp's Vice President of Retail, Sara Hicks, and Christine Russo, a RETHINK Retail advisor and the founder of the Retail Creative and Consulting Agency, as we discuss the evolution of retail over the last year and how the move to digital has led to the democratization of commerce. You'll also hear about the work Mailchimp is doing to help small and medium-sized businesses get back on track after a year of disruption. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller Social media by Madison Freeland

Today we’re kicking off another episode of RETHINK Retail with guest Matt Alexander. Matt is the co-founder and chief executive officer of Neighborhood Goods. Bursting onto the retail scene in 2018, Neighborhood Goods made it abundantly clear that it was not your grandmother’s department store. Neighborhood Goods is the store of the future, mixing a traditional store environment with the ease of technology and the vibrancy and community of an international bazaar. Join us as Matt shares his journey to co-founding Neighborhood Goods, his insights for DTC brands and what Neighborhood Goods is doing to help brands hard-hit by COVID-19. - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller Social Media by Madison Freeland

Just in time for summer, the United States is beginning to return to a state of normalcy after a rigorous six months of vaccinations. In this episode, you'll hear from João Diogo Falcão and Jeff Roster as we discuss our outlook for summer + news on stores dropping mask mandates, sports venues opening back up and how AiFi is bringing autonomous stores to the Indy 500. João Diogo Falcãois the Chief Technology Officer at AiFi, a retail tech company that helps retail stores of all sizes become fully autonomous. Also returning to the show this week is Jeff Roster. Jeff is the chairman of the Retail Advisory Board at Apptricity and the former vice president of strategy at IHL group. Jeff is also the co-host of, This Week in Innovation Podcast. Be sure to give him a listen on Spotify, Apple podcasts, or wherever you download your shows. We've got the scoop—and more—on today's episode. - - - - - - Hosted by Julia Raymond Hare Written and Produced by Gabriella Bock Edited by Trenton Waller Social Media by Madison Freeland

At the close of 2020, women held just 7.8% of S&P 500 CEO positions. We were in attendance at the Shoptalk Meetup for Women event last week, where we spoke with dozens of women who are keeping the retail industry progress forward. In this episode, we share some of our key takeaways from the event, including a survey we conducted with 30 women in business. Joining the show today are RETHINK Retail's Natalie Arana, Gabriella Bock and Paula Macaggi. We've got the scoop—and more—on today's episode. - - - - - - Hosted by Julia Raymond Hare Written and Produced by Gabriella Bock Edited by Trenton Waller

In this episode, we spoke with guests Faisal Masud, chief executive officer of Fabric, a headless e-commerce startup, and Jeff Roster, chairman of the Retail Advisory Board at Apptricity and the former vice president of strategy at IHL Group. We spoke about Amazon's revenue growth during the pandemic as well as the rise of headless commerce and how it can help retailers level the playing field with Amazon. Before Fabric, Faisal was the CTO of Staples, COO of Alphabet's drone division Wing, and helped create AmazonBasics. Jeff is also the co-host of the This Week in Innovation Podcast. We've got the scoop—and more—on today's episode. - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller Social Media by Madison Freeland

In this episode we spoke with Christopher Breen, head of partnerships at Public Goods, a membership-based online home goods store offering consumers healthy everyday essentials straight to their door. Chris currently leads the B2B team at Public Goods, where he is focused on making simple, sustainable, and design-forward products accessible in the retail and hospitality industry. We spoke about the value proposition of a DTC brand in retail, why merchandising is so important and how it helps brands like Public Goods own their narrative. You'll also hear about Public Goods' new wholesale store and what it's trying to accomplish by working directly with retail and hospitality buyers. We've got the scoop—and more—on today's episode. - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller Social Media by Madison Freeland

Does your brand need a Chief TikTok Officer? Many retailers have been catching on to the TikTok craze, with some brands even hiring special teams to whip out viral campaigns. Late last month, toymaker Nerf announced that it would be hiring a Chief TikTok Officer to create new ways to connect with the TikTok community On today's episode, we spoke with Brandon Brown, CEO of GRIN, an influencer marketing platform that helps DTC brands build and manage influencer relationships on social platforms including TikTok. You'll hear what Brandon thinks of Nerf's new "CTO" role and his key tips for running viral influencer campaigns. We've got the scoop—and more—on today's episode. - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller

We’re kicking off another episode of RETHINK Retail with guest Charlie Chanaratsopon. Charlie is most known for building Charming Charlie to 5,000 employees, 350 stores globally, and $500M in revenue. Charlie recently launched Boosted Commerce, a leading consumer products platform that acquires, launches, and grows third-party sellers on Shopify and Amazon. Join us as Charlie shares his journey as an entrepreneur, his insights for e-commerce merchants, and his key predictions for the future of digital real estate.

Gen Z, the portion of the U.S. population born around 1996 through roughly 2010, makes up for 40 percent of U.S. consumers and by 2026, Generation Z will surpass millennials as the largest consumer base in the U.S. In this episode, host Brandon Rael sat down with Andy Austin, president of The Industrious, a global design agency that specializes in creating unique in-store experiences. Together they discuss how a well-designed, innovative customer experience can be transformative for retailers and the ways in which aligning the customer’s personal brand with the retailer’s brand can engage shoppers and build lasting relationships with the next generation of consumers. We've got the scoop—and more—on today's episode. Read the Industrious’ whitepaper: Gen Z and The Retail Middle Class – A Path Forward: https://wearetheindustrious.com/white-paper-genz/ - - - - - - Hosted by Brandon Rael Produced by Gabriella Bock Edited by Trenton Waller

Here's a staggering statistic to kick off your Monday morning: 77% of consumers say they have tried new brands since the beginning of 2020 In this episode, we sat down with Mark Smith, President of Kitewheel, a leading solution provider for customer journey orchestration and analytics, to discuss what's driving consumers’ willingness to try new brands. Kitewheel recently released a report titled “How to Survive The Latest Retail Apocalypse”, which explores key industry trends and offers recommendations on how brands can make the most of an evolving retail landscape. We've got the scoop—and more—on today's episode. - - - - - - Hosted by Julia Raymond Hare Produced by Gabriella Bock Edited by Trenton Waller

In this episode, RETHINK Retail advisor Ricardo Belmar sits down with guests Gautham Vadakkepatt and Jeff Roster to discuss the role of academics in retail and how they are helping to create "new knowledge" for the next generation of retail innovators. Gautham Vadakkepatt is the Assistant Professor in Marketing and the Director of the Center for Retail Transformation at the School of Business at George Mason University. Jeff Roster is the Chairman of the Retail Advisory Board at Apptricity Corporation and the former VP of Strategy at IHL Group. - - - - - - Hosted by Ricardo Belmar Produced by Gabriella Bock Edited by Trenton Waller