RETHINK RETAIL

In this episode, guest host Michelle Evans sits down with Levi Strauss & Co.'s new Global Head of Digital & Emerging Technology Strategy, Dr. Amy Gershkoff Bolles. During their conversation, Dr. Amy and Michelle discuss retail tech innovation and the technologies that have proven themselves the most effective in scaling in today’s hyper-competitive market. Dr. Amy also shares some noteworthy examples of Levi’s recent digital transformation initiatives as well as her thoughts on Web3 and how can retailers leverage it in their customer journey About the guest: A little more than six months into the job, Dr. Bolles has already played a critical role in refining Levi's approach to the digital economy and in shaping how emerging technologies can enhance customer experience around the globe. Prior to joining Levi Strauss, She has held positions as Founder, CEO and COO of several technology start-ups and sat on the boards of numerous tech companies. About the host: Michelle Evans is the Global Lead of Retail and Digital Consumer Insights at Euromonitor International and one of RETHINK Retail’s top retail influencers. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

In this episode, guest host Haixia Yu is joined by Aaron Levant, founder and CEO of NTWRK, a premier e-commerce platform bringing livestream shopping to the North American market. Launched in 2018, NTWRK has already taken off by storm among Gen Z audiences, working with brands and artists such as Billie Eilish, Doja Cat, Foot Locker, Lancome, and Hulu—just to name a few. During their conversation, Aaron shares his journey to launching NTWRK, including founding AGENDA, a world-famous streetwear fashion tradeshow held annually in Las Vegas. Haixia and Aaron also discuss how TikTok adoption has increased interest in livestreaming and shoppable video in the United States, as well as what Western markets can learn from the success of livestreaming in China. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. In this episode, host Gabriella Bock is joined by Steve Dennis and Neil Saunders to examine Macy's, an iconic American department store struggling to keep up in today's competitive retail market.

In this episode, guest host Hitha Herzog is joined by Melissa Collins, chief marketing officer at The Container Store, the leading specialty retailer of organizing solutions, custom spaces, and in-home services. During their conversation, Hitha and Melissa discuss The Container Store's recently announced new brand architecture for its offering of custom designed spaces, along with its newest line Preston, which pushes beyond the confines of the brand's former custom closets offering to deliver on its promise to transform lives through the power of organization. Melissa also reveals how The Container Store is leveraging social media in its marketing efforts and how the brand differentiates its messaging based on channels and demographics. About the guest: Melissa Collins has been with The Container Store for 25 years and has served as Chief Marketing Officer since July 2016. Ms. Collins serves as the Company’s primary marketing strategist, and oversees such key functional areas as brand positioning, advertising, public relations, digital marketing, visual merchandising, influencer marketing, social media and “Organized Insider”, its customer engagement and loyalty program. Previously, from August 2008 to July 2016, Ms. Collins served as Vice President of Creative and Online. Prior to that, she served in a variety of roles with increasing responsibility, beginning as Art Director and progressing to Senior Director of Creative and Online Services. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Hitha Herzog Produced by Gabriella Bock

In this episode, host Gabriella Bock is joined by Madelynn Ringo, founder of Ringo Studio, a Brooklyn-based creative collective behind some of the best store concepts including Bala, Studs, Funny Face Bakery and the Museum of Ice Cream. Madelynn is also the Head of Studio Design at Modern Age, a longevity clinic offering expert, proactive care for how you look and feel. Prior to founding Ringo Studio, Madelynn served as the Senior Retail Designer for Glossier, where she was an architectural designer and creative lead on retail experiences in Miami, Boston, Austin, and Atlanta. During their conversation, Gabriella and Madelynn discuss the design trends making their way into today's retail experiences, which trends are on the out, as well as Madelynn's personal journey to how she became the creative visionary behind some very iconic spaces. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted and Produced by Gabriella Bock

In this episode of the RETHINK Retail Podcast, hosts Paula Macaggi and Andrew Busby, catch up with EuroSHOP’s Elke Moebius and Ulrich Spaan to discuss the trends making the greatest impact on the European retail landscape, their big retail predictions for next year, as well as what’s in store for EuroSHOP 2023. Elke and Ulrich are leading efforts for the upcoming Euroshop event, which is the world’s largest retail conferences happening next February in Dusseldorf, Germany. About the guests: Elke is the Director of EuroShop 2023, Messe Dusseldorf, and Ulrich is the Senior Vice President of the EHI Retail Institute. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosts: Paula Macaggi and Andrew Busby Produced by Gabriella Bock

In this episode, guest host Emily Pfeiffer is joined by Mike Salguero, founder and CEO of ButcherBox, a leading DTC brand that delivers humanely raised meat and sustainably sourced seafood to consumers across the U.S. Since launching in 2015, ButcherBox has become B Corporation Certified, signaling the brand’s commitment to using its business as a force for good. In 2020, Mike was named an Entrepreneur Of The Year National Award winner by Ernst & Young. During their conversation, Mike shares his story of how a hobby and a quest to transform the American beef industry got him into the business of selling meat through the mail. Mike also reveals how the company continued to grow and keep customers happy during the pandemic despite experiencing challenges related to increased demand, as well as how he turned a national dry ice shortage into a new revenue stream for the company. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Guest Host: Emily Pfeiffer, Principal Analyst for Commerce Technology at Forrester Produced and edited by Gabriella Bock

This episode of the RETHINK Retail Podcast was recorded live at Groceryshop 2022 in Las Vegas, Nevada on September 22, 2022. On the mic this week is guest host Michael LeBlanc, who is joined by Zach Fishbain, Co-Founder & CEO of Spread the Love, a consumer goods company specializing in clean-label nut butters and jams. Zach and his wife Val founded Spread The Love after gifting jars of homemade peanut butter to wedding guests back in 2013. Since then, the self-funded challenger brand emerged as a leader in their category with an omni-channel strategy in commercial food service, online grocery, and traditional retail. Award-winning Spread The Love nut butters are bestsellers on Amazon and Walmart.com. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Michael LeBlanc, Co-Host of The Remarkable Retail Podcast Produced by Gabriella Bock & Fritz Finlay

This episode of the RETHINK Retail Podcast was recorded live at Groceryshop 2022 in Las Vegas, Nevada on September 21, 2022. On the mic this week is guest host Jeff Roster, who is joined by Leslie Vesper, Vice President of Brand Marketing at Frito-Lay, to discuss product innovation and trends in CPG, as well as what it means to be consumer-centric in 2022. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Jeff Roster Produced by Gabriella Bock & Fritz Finlay

In this episode, host James Tenser is joined by Daniel Lundh, founder of Lifvs and Storekey. Launched in 2018, Lifvs is a supermarket startup that has deployed 19 autonomous, shipping container-sized grocery stores throughout Sweden. With reduced staff and overhead costs, the Stockholm-based company supplies fresh food, dairy and produce to small communities where full sized grocery stores have historically struggled to remain profitable. James and Daniel had a candid conversation about the state of grocery in Sweden and how Lifvs is bringing fresh food to remote regions throughout the country, as well as why Lundh believes having an autonomous option will be imperative for brick-and-mortar retailers in the years to come. This episode of the RETHINK Retail Podcast was recorded live at Groceryshop 2022 in Las Vegas, Nevada on September 19, 2022. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: James Tenser Produced by Gabriella Bock & Fritz Finlay

This episode of the RETHINK Retail Podcast was recorded live at Groceryshop 2022 in Las Vegas, Nevada on September 20, 2022. In this episode, host Gabriella Bock sits down with Shai Eisenman, founder & CEO of Bubble Skincare. With high quality ingredients and super fun packaging, Bubble is an affordable new skincare line that is capturing the hearts and wallets of Gen Z. Listen as Shai shares her journey to founding the brand as well her philosophy on skincare and the measures Bubble is taking to stand out in a competitive market. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Gabriella Bock Produced by Gabriella Bock and Fritz Finlay

This episode of the Rethink Retail Podcast was recorded live at Groceryshop 2022 in Las Vegas, Nevada. Guest hosting this episode is Top Retail Influencer and Director of Strategy at CI&T, Melissa Minkow. Joining her is Tim Simmons, SVP and chief product officer at Sam's Club. Melissa and Tim had a candid conversation after Tim's Monday session, where they spoke about accelerating from an innovation standpoint and how Sam's Club is already thinking about the metaverse. About the guest: Tim Simmons is Senior Vice President and Chief Product Officer at Sam’s Club. In this role, he oversees product management, operations transformation, and the user experience across omnichannel commerce, digital in-club experiences, supply chain, merchandising, and more. Tim joined Sam’s Club in 2015 and has worked in various areas of the business including Membership and Marketing, Operations Transformation and In-Club Product Management and Fulfillment before taking on his current role in 2021. About the host: Melissa Minkow is a celebrated RETHINK Retail Top Retail Influencer and the Director of Retail Strategy at Digital Consultancy CI&T. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Melissa Minkow Produced by Gabriella Bock & Fritz Finlay

Welcome to “On Becoming a Brand”, a RETHINK Retail exclusive where we dive into the stories that shaped the brands we love — and the people behind them. On today’s episode, host Gabriella Bock hears from from Shawn Nelson, Founder and CEO of Lovesac, a publicly traded, high-end furniture retailer with 160+ showrooms across America. As of recent, the company has experienced 16 consecutive quarters of at least 25 percent net sales growth, and for the quarter ending on May 1, sales jumped 56 percent year over year, to about $129 million. You might also remember Shawn from the 2005 prime-time show “The Rebel Billionaire,” where he outlasted a competitive field of entrepreneurs which included Spanx Founder Sara Blakely, and won a 1-million-dollar investment from Virgin’s Richard Branson. But long before he founded the billion dollar furniture company, Shawn was just your average teenager who thought it would be funny and novel idea to construct a supersized bean bag chair at his childhood home in Utah. And that’s where today’s story begins.

Digital transformation is impacting all of us in the retail industry, and brick-and-mortar is no exception. The in-store experience itself is now called to change in a way perhaps more radical and extensive than any time in modern history. In this episode host Gabriella Bock explores how to create memorable in-store experiences through digital innovation with guests Ryan Taylor and Bobby Marhamat. Ryan is Head of Retail Product Marketing at T-Mobile. He has over 20 years of experience in retail management at the store, district, territory, and geographic levels, implementing high-level changes to drive successful businesses within those sectors, leveraging analytics and the latest innovations to collaboratively enhance operations at hundreds of stores. Bobby is CEO of Raydiant, an in-store customer experience management provider for brick and mortar retailers. He also has over 20 years of experience in the retail industry, having worked at the executive level with tech companies like Verizon, Revel, and Highfive. Bobby is also a contributing member of Forbes Business Development Council, and was recently recognized as a ‘Top 100 Innovation CEO of 2022’ by World Biz Magazine.

In this episode, guest host Venkatesh Shankar sits down with Forerunner Ventures Partner Nicole Johnson to discuss the state of venture capitalism, the trends she's seeing in the DTC and DNVB space, and what she looks for in an executive team when seeking out new potential investments. About the guest: Nicole is a partner at Forerunner Ventures, a leading commerce-focused venture capital firm that supports trailblazing companies like Chime, Dollar Shave Club, Faire, Glossier, Away, Warby Parker, The Yes, Curated, and dozens more. Prior to Forerunner, Nicole worked with SapientNitro, a leading brand and digital strategy consultancy where she supported Fortune 500 retailers on their global retail strategies. Nicole is a graduate of Princeton University and was named one of Forbes Magazine’s 30 under 30 in 2016. About the host: Venkatesh (Venky) Shankar is a RETHINK Retail Top Retail Influencer, a Professor of Marketing and Coleman Chair in Marketing and Director of Research at the Center for Retailing Studies, Mays Business School, Texas A&M University. Shankar has a Ph.D. in marketing from the Kellogg Graduate School of Management, Northwestern University and has corporate experience in the areas of marketing and international business development. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

This episode of the RETHINK Retail Podcast is guest hosted by RETHINK Retail Top Retail Influencer and "This Week In Innovation" Host Jeff Roster. Over the last few months, George Mason University's Center for Retail Transformation has conducted several panel discussions with industry thought leaders on a myriad of key trends impacting the retail landscape, such as sustainability, the metaverse, frictionless retail and more. To explore these topics further, Jeff is joined by guests Gautham Vadakkepatt and Ricardo Belmar. Ricardo is recognized retail industry thought leader and the Director Partner Marketing at Microsoft. Gautham is an Associate Professor of Marketing and the Director of the Center for Retail Transformation at George Mason University. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

On this episode of the RETHINK Retail Podcast, host Gabriella Bock is joined by Jill Feldman, Vice President and General Manager at Kids Foot Locker, to discuss Gen Alpha and what's cool for this year's back to school shopping season. Jill also shares more about the company's recently launched interactive "House of Play" stores, as well how Kids Foot Locker is giving back to local communities with its Remix the Culture campaign. About the brand: Kids Foot Locker is the ultimate one-stop-shop for children’s apparel, footwear, and accessories with locations across the U.S. and globally, including its new interactive House of Play stores that recently opened in Florida and Texas. About the guest: Prior to joining Foot Locker, Jill held leadership positions at retailers such as JCPenney, Famous Footwear, and Crate & Barrel, across marketing, merchandising, e-commerce, and product development. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

On this episode of the RETHINK Retail Podcast, host Haixia Yu sits down to talk social commerce, live streaming and the creator economy with guest Sophie Frères. Sophie is the co-founder and CEO of LiSA, a SaaS start-up which offers Live and Social Commerce enterprise solutions for the world’s leading e-retailers, marketplaces and brands such as Marks & Spencer, L’Oréal, AVON USA and many more. Sophie is also a guest lecturer at Columbia University on the topics of social and live commerce. Her company, LiSA is on a mission to help e-retail easily transform into social discovery destinations for their communities and enable seamless cross-platform experiences for the entire ecosystem. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

In this episode, RETHINK Retail Co-Founder and Managing Director Paul Lewis welcomes Rob Garf, Vice President and General Manager for Retail at Salesforce, to the show to discuss what's in store for Holiday 2022. During their conversation, Rob shares insights from Salesforce's recently released 2022 Holiday Predictions and Holiday Planning Guide for retailers. Hear why retailers that have brick-and-mortar locations are going to grow at a 1.5x higher rate than those without, why retailers are caught playing discount chicken, and why Rob believes "margin will be the Grinch that Stole Christmas." About the guest: With more than 25 years of global retail experience as practitioner, industry analyst, strategy consultant, and software leader, Rob Garf is no stranger to the industry and the challenges retailers face. He currently leads retail strategy, product, and insights—and advises senior executives globally on digital transformation. Rob is also a frequent industry speaker, a member of NRF’s Digital Council, and Chair of the Retail Customer Advisory Board. Read Salesforce's 2022 Holiday Predictions Report: https://www.salesforce.com/blog/holiday-shopping-predictions/ Read Salesforce's Holiday Planning Guide: https://www.salesforce.com/resources/retail/holiday-readiness/ If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

Today's episode is hosted by RETHINK Retail Content Producer and Rocky Mountain climbing enthusiast Fritz Finlay. In this episode, Fritz sits down with Barruch Ben-Zekry, Founder and CEO of Out&Back, a one-stop shop to buy or sell new and used outdoor and adventure gear. The website connects shoppers with brands like Patagonia, Marmot, The North Face, Arc'teryx and many more at an affordable price point, creating a more sustainable, attainable outdoor experience for everyone. Prior to Out&Back, Barruch was Senior Director of New Business Models at VF Corporation (the owner of The North Face, Vans, Dickies, etc.) tasked with building and launching new purpose-led, user-centric businesses. In that role he and his team launched multiple recommerce businesses with VF Brands including The North Face Renewed. Join us as Barruch shares his story of how and why he started the online marketplace in 2019 and what it means to run a company with accessibility and sustainability as core values. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

In this episode, host Gabriella Bock sits down with BÉIS President Adeela Hussain Johnson to discuss branding, creative, social media and what's next for this rising star. Adeela is the President of BÉIS, an on-the-go lifestyle brand for people in motion, delivering high quality, functional travel essentials at an accessible price point. Founded in 2018 by actress and entrepreneur Shay Mitchell, BÉIS offers consumers thoughtfully-designed accessories that never ask you to compromise between form and function. Adeela’s 20-year career in finance, business, brand marketing and merchandising ranges from large fortune 50 companies, like Target and Ameriprise Financial, to pre-revenue start-ups. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

This episode of the RETHINK Retail Podcast was recorded live at Future Stores Seattle on July 14, 2022. In this episode, host Gabriella Bock sits down with Tal Zvi Nathanel, CEO of SHOWFIELDS. Launched in 2019, SHOWFIELDS is a lifestyle discovery store featuring rotating, themed curations of mission driven products, art, and events that can be found "IRL" for the first time. With stores in NYC, Miami, Los Angeles, and more on the way, SHOWFIELDS has created a unique opportunity for brands to run measurable retail campaigns in the world's most desirable retail locations. During their conversation, Tal shares the SHOWFIELDS story and reveals some of the magic behind how the company blends art, science and storytelling to create unique and discovery-driven experiences that capture the interest of shoppers. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

This episode of the RETHINK Retail Podcast was recorded live at Future Stores Seattle on July 14, 2022. Host Gabriella Bock sits down with John Boline, Starbucks' Vice President of Store Design, to talk about all that's happened since he last appeared on the show in 2019. During their conversation, John talks about the pandemic and how the shift to pick up has impacted store design. John also discusses the importance of creating emotional connections with customers and his vision for the Starbucks of the future. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

This episode of the RETHINK Retail Podcast is hosted by Deborah Weinswig, Founder and CEO of Coresight Research. Joining the show are Alfred Chang, Co-CEO of Pacsun, and Brieane Olson, President of Pacsun. Equipped with a strong understanding on the importance of brand relationships, Alfred Chang leads brand creation and incubation with personalities, up-and-coming brands and new opportunities, as exemplified by Pacsun’s partnership with Jerry Lorenzo and his brand, Fear of God. Brieane Olson is an innovative, tech-centric retail executive who consistently drives brand strength and revenue growth through game-changing merchandising and marketing initiatives. Brieane was instrumental in spearheading livestreaming shopping initiatives and digital first experiences for the brand, as well as creating space for gender neutral apparel through the introduction of a gender neutral Fashion Scholarship Fund collaboration. Brie also cultivated the launch of Pacsun Kids and Colour Range apparel collection which is the first eco sustainable and unisex brand for the retailer. About the host: Deborah Weinswig is the founder and CEO of Coresight Research and the host of the Retailistic Podcast. Between 2014 to early 2018, Deborah served as Managing Director of Fung Global Retail and Technology (FGRT), the think tank of Fung Group. Previously, she was Managing Director and Head of the Global Staples & Consumer Discretionary team at Citi Research. Register for Future Stores Seattle at: bit.ly/3t67xBW If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

Hello and welcome to “On Becoming a Brand”, a RETHINK Retail exclusive where we dive into the stories that shaped the brands we love—and the people behind them. On today’s episode, host Gabriella Bock hears from Jason McGowan, Founder & CEO of Crumbl Cookies, about how he and his cousin Sawyer Hemsley founded the country’s fastest-growing cookie company. Join us as Jason shares his story about how, after immigrating to the United States with only an 8th grade education, he taught himself to build websites and launched himself into a promising tech career. How does tech relate to cookies? Jason reveals the methodical approach behind the brand's OG cookie as well as how the company became a near-overnight sensation on TikTok. Register for Future Stores Seattle at: bit.ly/3t67xBW If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

In this episode of the RETHINK Retail Podcast, Gabriella Bock sits down with Diane Primo, CEO of Purpose Brand Agency, an award-winning, Chicago-based public relations, branding and digital marketing firm. Diane is also the author of several books including the recently published, “ADAPT: Scaling Purpose in a Divisive World,” which provides a framework for mastering corporate purpose and offers readers guidance on how to achieve a more resilient and prosperous business. During their conversation, Diane shares why retailers must cultivate a bias toward action, not just transaction before discussing how social media is shifting culture and enabling consumers to become their own microphones for the purposes they align with. More about the guest: Diane Primo is the only African-American female CEO of a purpose-driven communications agency. Diane’s focus on impact marketing stems from the belief that brands must be relevant, purpose-driven and committed to consumers to be successful today. Diane built her agency on a storied career leading some of the top marketing organizations in the country including Quaker Oats, Ameritech and SBC. You can purchase Diane's book at https://purposebrand.com/books/adapt-book-scaling-purpose-in-divisive-world/. Register for Future Stores Seattle at: bit.ly/3t67xBW If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

In this episode, Gabriella Bock sits down with Tal Rotman and Kunal Puri to discuss the increasingly complex customer journey and why retailers today should shift their focus on creating human-centric experiences both in-store and online. About the guests: Tal Rotman is the Vice President of Partnerships and Alliances at Namogoo. Kunal Puri is the Vice President and Head of Customer Success at Infosys Equinox. Namogoo offers eCommerce brands a Digital Journey Continuity Platform that automatically compiles data on consumer behavior, website, product, device and environment so you can easily analyze each customer’s unique journey. Infosys Equinox helps leading enterprises provide memorable and human-centric omnichannel shopping experiences with their end-to-end digital commerce and marketing platform. They serve as a headless, cloud native microservices based commerce platform that allows retailers to engage with consumers whenever, wherever they want, irrespective of the channel of engagement. Register for Future Stores Seattle at: https://bit.ly/3t67xBW If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

This episode of the RETHINK Retail Podcast with recorded live at Shoptalk Europe on June 8th, 2022. Host Gabriella Bock sits down with Megan Maley, general manager for the UK, Benelux and Ireland at Zalando, one of Europe's leading fashion platform offering a broad assortment from over 5800 international brands across 25 countries During their conversation, Megan shared her journey to Zalando after 16 years at Nike and revealed tips for managing operations in vastly different regions. Megan also spoke about Zalando’s Style Creator program and why is it so important to find region influencers, as well as Zalando’s commitment to second-hand fashion and how the retailer is making second-hand clothing more accessible If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

This episode of the RETHINK Retail Podcast with recorded live at Shoptalk Europe on June 8th, 2022. This episode features RETHINK Retail Top Retail Influencer Haixia Yu as our host and Roland Palmer, general manager for the UK, Belgium, Netherlands, and Nordics at Alibaba Group. During their conversation, Haixia and Roland discuss livestreaming trends as well as how European brands can unlock the China export opportunity. Roland also shares some great advice on how others can execute strategies on a global level in today's complex and omni-channel landscape. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

This episode of the RETHINK Retail Podcast was recorded live at Shoptalk Europe. On June 8, 2022, Nicky De Simone, Vice President of Enterprise Marketing, Data and Creative Studios for the Estee Lauder Companies UK & Ireland, stopped by the RETHINK Retail podcast booth to chat with host Gabriella Bock ahead of her session at the show. During the conversation, Nicky and Gabriella spoke about omnichannel and the role of stores, the power of social media and how the Estee Lauder Companies is leveraging social commerce. Nicky also shared how she lets creativity shine in her role at the company. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

This episode of the RETHINK Retail Podcast was recorded live at Shoptalk Europe. On June 8, 2022, Parag M. Parekh, co-Chief Digital Officer at Ingka Group, the largest IKEA franchisee, stopped by the RETHINK Retail podcast booth to chat with host Gabriella Bock about IKEA's rapid digital transformation since the COVID-19 pandemic as well as why "being good is good business." If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

In this episode of the RETHINK Retail podcast, host Julia Hare sits down with The Vitamin Shoppe CEO Sharon Leite. During their conversation, Sharon shares stories from her recent appearance on Undercover Boss and reveals some pretty interesting findings from The Vitamin Shoppe's 2022 Health and Wellness Trend Report. Julia and Sharon also discuss TikTok and how businesses can best prepare for viral social media trends. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Julia Hare Produced by Gabriella Bock

Host Melissa Minkow sits down with Bridget Dolan, Global Managing Director of Shopping Partnerships at Youtube. During their conversation Bridget shares her journey to Youtube after spending 20+ at Sephora and dives deep into how she is helping bring Youtube's shopping vision to life for retailers and brands. About the guest: Bridget Dolan is the Global Managing Director of Shopping Partnerships at Youtube where she has rolled out shoppable videos and live shopping on the platform, while spearheading exciting new partnerships with retailers and brands such as Target, Walmart, Samsung and Sephora. About the host: Melissa Minkow is a RETHINK Retail Top Retail Influencer and the Director of Retail Strategy at Digital Consultancy, CI&T. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Melissa Minkow Produced by Gabriella Bock

CBRE Vice President and CRE Fast Five Host Karly Iacono is here to share good news for retail! According to Karly, we have flipped the script of brick-and-mortar doom and gloom, and are seeing double the number of announced store openings vs closings for 2022. On this episode, we discuss all things retail real estate including consumer trends, BOPIS and how migration during the pandemic has impacted the markets, as well as Karly's predictions for where is real estate headed in the near and long term. About the guest: Karly Iacono is a Senior Vice President in CBRE’s Capital Markets, Investment Properties group and the host of the widely followed commercial real estate video series CRE Fast Five, which offers a weekly overview of the most pressing topics in commercial real estate. Karly is also a senior advisor within the exclusive Net Lease Property group, comprising a national team of top level brokers located in major metropolitan areas across the United States that specialize in transacting single-tenant assets and net-lease portfolios nationwide. Be sure to check out CRE Fast Five at: https://www.youtube.com/c/CREFastFivewithKarlyIacono If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted and produced by Gabriella Bock

Hello RETHINK Retail listeners! Today we are celebrating our 200th podcast episode. Joining the show is our producer Gabriella Bock, Natalie Arana, our brand marketing manager and Paul Lewis, RETHINK Retail’s co-founder and managing director. Join us as we reminisce on why we launched the show and how it set the foundation for RETHINK Retail as an entity. We also answer your audience-submitted questions and play a few rounds of "who said it" with quotes of guests pasts. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

On this episode of the RETHINK Retail Podcast we are joined by guest Oliver Brunschwiler. Oliver is a board member and former Lead Link of FREITAG, a global brand that creates one-off bags and accessories made from used truck tarps and fully compostable textiles. We discuss the story behind the FREITAG brand, the similarities between snowboarding and business leadership, and how the pandemic reframed the future of sustainable retail. About the guest: Oliver Brunschwiler first joined FREITAG in 2014 as the company’s Head of Brand before becoming CEO in 2018. By the end of 2021, he decided to distribute most operational roles into a leadership collective, fostering inclusive, organizational progress to focus on his long term mission and strategic projects: enabling the brand‘s potential, unlocking sustainable growth and designing its circular business model transformation. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted and Produced by Gabriella Bock

The Metaverse certainly seems to be on everybody’s mind this year but, so far, everyone we’ve spoke to seems to have a different definition of what the Metaverse actually is. On this episode, we go straight to the source as Julia Hare sits down with Eva Press, vice president of the global business group at Meta. During their conversation, Eva reveals how social commerce has evolved during her time at Meta, the role technology will play in tomorrow's retail landscape, and delivers the scoop on what retail will look like in the Metaverse. About Eva Press: Eva is vice president of the global business group at Meta, where she leads Meta’s sales and account teams in the US for the Retail, Consumer Packaged Goods and Health verticals. Eva and her teams focus on partnering with large, complex, traditional advertisers to navigate the disruptions shaping the marketing landscape. Before joining Facebook, Eva spent ten years in Brand Management at Kraft Foods, leading such iconic brands as Planters Nuts and Oreo Cookies. She holds her MBA from the Kellogg Graduate School of Management, and undergraduate degrees from the University of Pennsylvania and the Wharton School of Business. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Host: Julia Hare Produced by Gabriella Bock

Hello and welcome back to the RETHINK Retail Podcast. On today’s episode we are revisiting a discussion from the RETHINK Retail archives. Recorded in November 2019, Julia Hare sits down with Alexander Genov, head of customer experience research at Zappos. A pioneer in human-centric experience, Zappos differentiates itself through its top-tier customer service—a strategy that Genov says helps the brand create a lasting emotional connection with its customers, which in turn, results in customers who are extremely loyal to the brand. Now of course, a lot has changed since we recorded this episode in 2019, and as a result of the pandemic we are seeing many more brands adopt a human-centric approach to retailing, which is something Zappos has been doing for two decades. During their conversation, Julia and Alex explore Zappos’ exceptional customer service culture, the power of transparency and trust, and why it’s imperative that retailers get to know their customers at an individual level. Thanks for tuning in and we hope you enjoy this special episode from the RETHINK Retail vault.

Host Gabriella Bock is joined by Leilani Han, executive director of commerce at Wirecutter, a New York Times-owned product review publication that attracts an average of 12 million readers a month. During their conversation, Leilani discusses the evolution of affiliate marketing as well as how Wirecutter tests products, identifies strategic partnerships and earns the trust of its readers. About Leilani Han: In her role at Wirecutter, Leilani is focused on driving strategy for affiliate revenue, licensing, programmatic and other strategic partnerships. During her tenure, she has diversified direct partnerships with dozens of brands and strengthened existing core partnerships, while overseeing the success of deal and tentpole events in conjunction with other Wirecutter leaders. This work has helped the product-recommendation company significantly grow affiliate revenue year over year. Leilani has over 15 years of experience, beginning her career at Nielsen's online division before pivoting to focus on affiliate marketing over the last dozen years. She has specialized in commerce content since 2016. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Gabriella Bock Produced by Gabriella Bock Edited by Chase Atherton

In this episode, host Gabriella Bock catches up with Marie Driscoll, Coresight Research's Managing Director of Luxury and Retail, to discuss Marie's experience and observations from World Retail Congress where she moderated a panel on seizing opportunities within new markets and channels. Marie and Gabriella also discuss the state of retail, Gen Z and opportunities for luxury in the metaverse. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Gabriella Bock Produced by Gabriella Bock Edited by Chase Atherton

On this episode of the RETHINK Retail Podcast, Marni Schapiro, the Head of Global Advertising & Affiliate Partnerships at Afterpay, shares some interesting financial insights on Gen Z consumers and reveals why it's critical for retailers to seek new platforms to market and advertise themselves on. Prior to joining Afterpay, Marni built her career with editorial companies like Marie Claire and Cosmo and tech giants like Google and Snap. Afterpay is an alternative payments platform that allows consumers across Australia, New Zealand, Canada and the United States to shop and purchase products in 4 installments over 6 weeks. Afterpay is also available in France, Italy, Spain, and the UK where they’re known as Clearpay. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Julia Hare Produced by Gabriella Bock Edited by Chase Atherton

In this episode, host Carl Boutet sits down with guests Megan Lunde and Rasmus Hyltegard to discuss digital transformation and bust a few myths about customer data and marketing. They’ll also weigh in on a few recent digital transformation stories that have been making headlines in the news. Megan Lunde is a Solutions Consultant at Amperity, an Enterprise CDP trusted by the world’s most loved brands to accelerate their shift to first-party customer relationships. Amperity has revolutionized the way brands identify, understand, and connect with their customers by leveraging AI to deliver a comprehensive and actionable Customer 360. Rasmus Hyltegard is an AI & IoT Retail Lead at Avanade, where he leads a team that provides retail and consumer goods clients with actionable insights using data and AI specific technologies. Founded in 2000 by Accenture and Microsoft, Avanade is a leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Host info: Based in Montreal Canada, Carl Boutet brings his 25 plus years of retail leadership experience to StudioRx a strategy advisory firm he founded to support retailers, business leaders, b2c solution providers, and researchers focused on how to tailor the best solutions according to consumers’ rapidly evolving needs and build the effective commercial strategies to meet them. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Carl Boutet Produced by Gabriella Bock Edited by Chase Atherton

In this episode of the RETHINK Retail Podcast, host Trevor Sumner sits down with Shrenik Sadalgi, director of research and development at Wayfair Next. During their conversation they discuss Shrenik’s professional journey to Wayfair and dive deep into fascinating topics like immersive technology, the Metaverse and the future of 3D search. Shrenik Sadalgi is an ideator, a futurist, a thinker-doer and a technologist. As head of Wayfair Next, he leads the exploration of far-future R&D for Wayfair where he and his team are pioneering the future of retail and home by leveraging emerging technologies and inventing new ones. Shrenik also won the Retail Innovator of the Year in 2019 and his work has been the recipient of Edison & Webby awards. Host info: In addition to being a RETHINK Retail Top Retail Influencer, Trevor is the CEO of Perch, a recognized leader in in-store Product Engagement Marketing, interactive retail displays and augmented reality. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Trevor Sumner Produced by Gabriella Bock Edited by Chase Atherton

In this episode, host Haixia Yu sits down with Better Choice Company’s EVP of Strategy Rob Sauermann, to discuss the company’s expansion into international markets and how the company considers factors like cultural nuances when entering a new market. Rob Sauermann is the Executive Vice President of Strategy at Better Choice Company, a rapidly growing pet health and wellness company that owns premium brands like Halo and Trudog. In his role, Rob is responsible for managing all international sales and distributor relationships and strategically oversees M&A, company partnerships, investor relations, special projects and human resources. In addition to being a RETHINK Retail Top Retail Influencer, Haixia Yu is a global business leader that built international teams from the US, China, India, and Japan to launch new businesses and products, including a cross-border eCommerce platform for one of the largest retailers in China. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Haixia Yu Produced by Gabriella Bock Edited by Chase Atherton

In this episode, host Julia Hare sits down with Parachute Home Founder and CEO Ariel Kaye. A rising star among the house and home category, Parachute Home makes premium quality home essentials rooted in minimalist décor, a neutral color palette, and natural materials. The brand, which is in a period of rapid growth, saw almost $150M in revenue in 2021, and is thriving through the power of social media and collaborations with sought-after artists and brands, like Madewell in 2020 and Crate & Barrel in 2021. In this episode, you'll hear Ariel's journey to founding the brand, insights on DTC, branding and influencer strategy, as well as what's next for the brand as it expands into physical stores. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Julia Hare Produced by Gabriella Bock Edited by Chase Atherton

At just 23-years-old, Jeremy Cai founded Italic, a revolutionary marketplace that offer consumers atelier-grade essentials from the same manufacturers as top brands with zero markups and logos. Named one of Fast Company’s Top 10 Most Innovative Retail Companies of 2021, Italic is quickly becoming a social media star and favorite among millennial consumers as it disrupts the premium and luxury retail sectors one label-free product at a time. In this episode guest host Nicole Leinbach and Italic Founder and CEO Jeremy Cai discuss his journey to founding Italic, his experience as a young entrepreneur and his vision for the future of the company. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Nicole Leinbach Produced by Gabriella Bock Edited by Chase Atherton

The last two years have forced a fundamental change from the tactical implementation of commerce technology to become commercialized as a strategic growth driver. In this episode of the RETHINK Retail Podcast, author and technology futurist Daniel Burris sits down with Richard Berkman, global leader for IBM Consulting's Digital Commerce & Enterprise Design Thinking practices, to discuss the future of retail technology and the three key growth levers retailers must focus on as they adapt their commerce efforts for the road ahead. IBM iX works at the intersection of strategy, design and technology to digitally reinvent your business. By putting customer experience at the center of your business, IBM iX takes a human-centered, outcomes-led approach to defining your digital strategy and delivering exceptional customer experiences to build your business, by design. Learn more about how IBM iX can help your businesses at: https://ibm.biz/BdPBHM If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Daniel Burrus Produced by Gabriella Bock Edited by Chase Atherton

In this episode guest host Shannon Ryan is joined by Sandra Byrne, senior manager for Lush Cosmetics, a bath, body, skin and hair care company devoted to creating fresh, low-waste and cruelty-free products. Sandra has worked for Lush for nearly 18 years and is the store manager of the world's largest Lush shop in Liverpool, UK. In this episode we hear Sandra's journey of how she transformed her High Street location into a community hub where the brand's story shines bright. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Shannon Ryan Produced by Gabriella Bock Edited by Chase Atherton

In this episode, Julia Hare speaks with CEO and Founder Gail Amsterdam of Amsterdam Associates, a retained executive search firm focused on recruiting retail and digital senior talent for growth-oriented businesses. Gail shares what qualities she looks for in retail executives, how leadership has changed, and stories from her career that will surprise you! If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Julia Hare Produced by Gabriella Bock Edited by Chase Atherton

In this episode, guest host Alicia Esposito speaks with Dr. Lily Talakoub, a board-certified dermatologist and the founder and CEO of Derm to Door. Derm to Door is a robust, curated skincare e-commerce platform with a dedicated shopping mobile application, AI-driven skin analysis and a network of tele-dermatology providers offering on demand appointments from your phone or tablet. Knowing how to truly leverage the power of social media, Dr. Lily has also built a following of fans who watch her educational videos on TikTok and Instagram. Qualifying retailers and brands can attend Shoptalk Europe for free with up to £500 in travel reimbursement through Shoptalk’s world-renowned Hosted Meeting Programme. For more information visit https://shoptalkeurope.com/ If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Alicia Esposito Produced by Gabriella Bock Edited by Chase Atherton