RETHINK RETAIL

Nearly four months into 2021 and retailers in the United States are on track to open more stores than they close this year. In this episode, guests David Wilkinson and Britt Mills join host Julia Raymond Hare as they examine the state of physical retail and opportunities for emerging DTC brands. David Wilkinson is the President and GM of NCR Retail Solutions, a leader in enterprise retail technology and the number one global POS software provider for retail and hospitality. Britt Mills is the Senior Director of Customer Experience at Mobiquity, a global digital consultancy that helps the world's leading brands understand, apply, and engage with technology in meaningful ways. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller

Now a year into the COVID-19 crisis, the world has watched as the grocery industry continues to prove its resilience, most notably through the rollout and adoption of same-day pickup and delivery services. In this special episode of the Retail Rundown Podcast, we'll take a deeper look at the state of the grocery industry as we hear insights from Tony D'Onofrio, Marc Babin, Carl Boutet, Oliver Banks, and Ashley Dudarenok. LinkedIn: https://www.linkedin.com/company/rethink-industries Twitter: @RETHINK_Retail - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

On today's episode, we are joined by The Economist's Schumpeter columnist Henry Tricks to explore The Economist's special report “The Retail Renaissance: The Future of Shopping.” You'll hear insights on the new relationship between mass production and mass consumption; the use of data to bring producers and consumers directly together; customer choice and the ability to decide where and how to shop; and finally, the shift to Asia. Read the report: https://www.economist.com/futureofshoppingsr - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

In this episode, we caught up with Reality Interactive's Creative Director Jeremy Brazeal to learn how in-store touch technology thrived during a global pandemic. We also spoke about the ways consumers are changing, what retailers can do now to prepare them for the next 3-5 years, and what he thinks the ideal post-pandemic retailer will look like. Episode 132 of the RETHINK Retail Podcast was recorded on March 02, 2021. Hosted by Julia Raymond Researched, written and produced by Gabriella Bock Edited by Trenton Waller

Is Target aiming to reinvent the mall? Target announced it would be launching Apple mini shops in 17 of its stores in 2021 with more to come in the near future. Target's sales also grew by more than $15 billion in 2020, which was greater than the company's total sales growth over the last 11 years. So, what can small and mid-size retailers glean from Target's success? Guests Justin Abrams and Raymond Riley explore this topic and more in today's episode. Justin is the CEO of FlagshipRTL, a brick-and-mortar retail services platform that has launched stores for major powerhouse luxury brands like Moncler, Bogner, and Bonpoint. Ray is the Co-CEO of Progress Retail, a retail operations and employee experience platform providing dynamic learning, task management, and company communications. St. Catrick's Day T-Shirt with Fanny: https://www.target.com/p/men-s-st-catrick-s-day-with-fanny-short-sleeve-graphic-t-shirt-white-green/-/A-81316252 - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

In this episode, Forrester Research's Sucharita Kodali sits down with Mina Fader, Managing Director of the Baker Retailing Center at the University of Pennsylvania. They discuss recent allegations that Amazon favored big sellers on its India platform, as well as Standard Cognition’s recent round of funding and, finally, Facebook’s current news debacle in Australia. - - - - - - Hosted by Sucharita Kodali Written and produced by Gabriella Bock Edited by Trenton Waller

Are you ready for the Roaring Twenties? On today's episode, we discuss Best Buy's digital transformation, retail's new physical estate and the post-pandemic retail landscape. Featuring guests Peter Cohan and Andrew Smith. Peter Cohan is the president of Peter S. Cohan and Associates, a management consulting and venture capital firm. He is also a Forbes contributor and columnist at Inc. Magazine. You can find his new book, "Goliath Strikes Back" on Amazon. Andrew Smith is the co-founder of Think Uncommon, a retail consultancy helping retailers innovate. He is the co-author of the book, "Retail Innovation Reframed," a how-to guide to implementing innovative capability in a retail business. - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Did you know 73% of Gen Z consumers have increased the time they spend shopping online? In this episode, we explore this digitally native generation as we take a deeper look at their purchases, preferences, and the retail campaigns making waves on TikTok. Joining us today are Dara Busch, president of 5WPR’s consumer practice, and Trinity Wiles, co-founder and director of product development at Where & Share.

Today’s episode is hosted by the incredible Carol Spieckerman. Carol expert on global retail trajectories and transmedia brand platforms. Carol is also an author and contributor to leading media outlets, such as NPR, Reuters, and Forbes, as well as our very own RETHINK Retail advisor and the host of the Spieckerman Speaks Retail Podcast. In this episode, Carol sat down with Simbe Robotics CEO Brad Bogolea, to discuss what’s ahead for retail robotics. - - - - - - Hosted by Carol Spieckerman Written and produced by Gabriella Bock Edited by Trenton Waller

Feb 01, 2021: Join us as we explore actionable insights retailers can gain from their consumer and sales data. Featuring Eric Nykamp and Jay Klauminzer. Eric is the Chief Executive Officer of Raange, a mobile marketing space helping brick and mortar turn visitors into digital customers. Jay is the Chief Executive Officer of Raise. It's a website and an app where shoppers can purchase discounted gift cards from over 4,000 brands. - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Did you know Americans spend roughly 37 billion hours each year just waiting in lines? We didn't either until we caught up with AiFi's Chief Technology Officer, João Diogo Falcão, in this intriguing episode on autonomous stores. Join us as João reveals AiFi's advances in checkout free technology, how autonomous stores will transform the retail landscape and why, in the not-so-distant future, shopping brick-and-mortar will take less time than an episode on Netflix. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Join us as we dive into key takeaways from NRF Chapter One as we chat with retail technology experts about this year’s Big Show. In this episode, you'll hear from thought leaders from Nedap Retail, a global leader in RFID solutions; Oracle, an integrated cloud applications and platform services provider; Quorso, a software company providing retailers with applications to become more agile; and Reality Interactive, an agency specializing in digital retail experiences.

The world is changing all around us — and retail is too. In this episode of the Retail Rundown, we talk to e-commerce expert and President of Profitero Sarah Hofstetter on the big opportunities for digital retail. - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. Jan 11, 2021: With a return to stores on the horizon, guests Ricardo Belmar and Trevor Sumner discuss how retailers can reinvent their store experience beyond curbside pickup. - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Hello, Happy New Year, and welcome to 2021—a year that will forever be known as "The Year After 2020." On today’s episode, we’ll hear from thought leaders including three of our retailer friends, an Automotive executive, and three retail technology experts about their vision for 2021. Today's guests include John Boline from Starbucks, TheRealReal’s Courtney Hawkins, WolfgangHoffmann from Jaguar Land Rover Canada, and Dan Goldman, who recently joined Gap after a noteworthy stint at The North Face. We’ll also hear from innovative retail solution providers, such as AiFi, a company that’s turning physical stores into checkout-free experiences; Level10, a company that helps retailers do more with fewer partners by procuring, deploying and maintaining IT equipment; and Zebra Technologies, a software analytics provider that helps to empower the front line in retail and e-commerce.

Welcome to RETHINK Luxury, a new four-part, forward-looking series on the luxury industry at-large. On today's episode, we take a deeper look at connected experiences and the digital tools that are transforming the luxury retail industry into a place where shoppers can touch, sense, smell and dream bigger and bolder than ever before. This episode features guests Ludovic Baussan, Sandrine Crener, Marie Driscoll, Shannon Ryan, Ron Thurston, and Line Tousignant.

Hello and welcome to RETHINK Retail’s Year in Review. Join us as we rundown the year with clips from episodes past. Featuring commentary from Ricardo Belmar, Carol Spieckerman, AJ Mak and Chris Ressa. - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. Dec 07, 2020: BFCM results, Neiman Marcus launches virtual gift finders/curbside Santa, Sephora and Kohl's partner up. - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to RETHINK Luxury, a four-part, forward-looking series on the luxury industry at-large. On today's episode, we take a deeper look at the APAC region, with a particular focus on China, the new Chinese luxury consumer, and the impact this region will have on the global luxury market. This episode features interviews with "Future Luxe" Author Erwan Rambourg, Matteo De Rosa, former President of Dries Van Noten, and RETHINK Retail’s Representative for China Joyce Deng. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller Marketing and social media by Natalie Arana

How did a simple mismatch of a brand's sneakers and socks disrupt well-paired relationships with its retailers? In this episode, we're joined by Jesse Wragg, an ex-real estate agent turned agency leader turned VC-backed entrepreneur. You'll hear how brands and retailers are approaching marketplaces, strategic insight for the now and predictions for the future of commerce. When he's not running a business helping retailers with marketplaces, you can find Jesse renovating a Ford Transit planning future world explorations. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. November 23, 2020: Gen-Z upgrades for Nike, Bebe enters the furniture vertical, Group Nine Media launches Swipe.Shop. - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. November 16, 2020: Ulta and Target team up, keeping tabs on holiday inventories, China's Singles Day breaks new records. - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to RETHINK Luxury, a new four-part, forward-looking series on the luxury industry at-large. On today's episode, we envision a better world forward as we dive into ethical and sustainable sourcing in luxury, the challenges of implementing sustainable business practices within the luxury industry, and the opportunities for luxury in the circular economy. This episode features interviews with Tim Benniks, Director of Web Development at Valtech; Sandrine Crener, Program Director at Harvard Business School; and Liz Alessi, VP of Sourcing at Tapestry. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller Marketing and social media by Natalie Arana

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. November 9, 2020: Primark remains firm on brick-and-mortar, Walmart ditches the robots, Amazon enters the Nordic market. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. November 2, 2020: Gap to exit traditional malls, Bed Bath & Beyond scales back coupons, Postmates explores retail delivery. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Welcome to RETHINK Luxury, a new four-part, forward-looking series on the luxury industry at-large. In today's episode, we'll explore some of the key trends redefining the luxury industry and its shoppers, as well as the opportunities and obstacles facing this sector as it begins to embrace the digital. This episode features interviews with Francois-Xavier Hotier, President of Ulysse Nardin Americas; Elinor Noble, Global Head of Retail Excellence at LOEWE; and Fabiola Velarde, Senior Director at Emporio Armani Retail Americas. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller Marketing and social media by Natalie Arana

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. October 26, 2020: Retailers prepare for 'shipaggedon,' Buy now, pay later services on the rise, holiday mall predictions. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. October 19, 2020: Dollar General unveils its Popshelf concept, Walmart rolls out new tech-desk service, and Aldi tests bigger box format Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. October 12, 2020: H&M trims global fleet, Levi's launches second-hand e-commerce shop, grocers prepare for second round of product shortages. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. October 5, 2020: Amazon introduces palm scanners, MAC Cosmetics unveils new store concept, Target and Amazon go head-to-head on holiday sales. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Our guest today is Jay Altschuler. Jay is the vice president of media transformation at Petco. Previously, Jay ran global media for Samsung and Unilever. Join us as Jay reveals how Petco had to rethink its brick-and-mortar strategy amid COVID-19, the retailer's lean into social commerce, and Petco's vision for transforming itself into a pet health and wellness company. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. September 28, 2020: The Body Shop turns dirty trash into product packaging, European retail sales on the rise, Nike's digitization efforts pay off. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Our guest today is Monica Arnaudo Monica Arnaudo is the chief merchandising officer at Ulta Beauty. Since joining Ulta in 2017, Monica has built an unparalleled, world-class assortment reflecting how beauty lovers want to shop. Monica and her team are widely recognized for their ability to stay ahead of trends and for continually offering powerhouse brands that position Ulta Beauty as the destination for beauty. With over 30 years of experience in the beauty industry, Monica has brought Ulta Beauty’s one-of-a-kind assortment to life in a way that transcends channels and keeps guests coming back to Ulta Beauty’s more than 1,200 stores. Monica has served in numerous sales and merchandising leadership roles at Nordstrom and Sephora, along with beauty companies including Bare Escentuals, L’Oreal, Estee Lauder Companies and Chanel. Join us as Monica reveals the significance of Ulta's Conscious Beauty initiative, how Ulta has had to rethink product sampling in the wake of COVID-19, and the key trends that will redefine the beauty industry at-large. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. September 21, 2020: Amazon launches luxury shopping, fashion houses find a new home on TikTok, Twitch, micro-fulfillment centers pop up around the globe. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. September 14, 2020: holiday shopping predictions, several off-price retailers continue physical expansion, Michaels unveils test and learn concept. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

The RETHINK Retail Podcast celebrates 100 episodes! Today's live show features Dan Goldman, Jason McNary, and Jennifer Stone Williams. Join us for a round of retail trivia, this or that, and a look back at past guests and how retail has evolved since our first episode. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Our guest today is Beatrice Mac Cabe. Beatrice is the Chief Creative Officer at Vera Bradley, where she oversees the brand’s product design and works closely with both the product development and technical design teams. Prior to joining Vera Bradley, Ms. Mac Cabe served as Vice President and Chief Creative Director at Fossil, where she directed the design process for lifestyle categories. Beatrice also served as a Design and Merchandising Director for JC Penney and a Creative Director at Vince Camuto. Join us as Beatrice reveals what it was like working for major European fashion houses, how Vera Bradley maintains its iconic brand essence, and how the retailer is turning trash into treasure with innovative fabrics made from plastic bottles. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. August 31, 2020: IBM breaks down its 2020 US Retail Index findings, Best Buy pushes ahead with its store hub model, Nike to close major wholesale accounts. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. August 24, 2020: Payless re-enters the playing field, e-commerce sales growth, Tapestry to re-evaluate need for brick-and-mortar. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Our guest today is Christopher Silver. Chris joins us from MAC Cosmetics of Estee Lauder Companies where he holds the position of Global Vice President of Brand Technology. Previously Chris spent 10 years with the Urban Outfitters Group, which includes brands like Urban Outfitters, Anthropologie, Free People, BHLDN, Terrain, Nuuly and Vetri Restaurants, where he held global leadership positions specializing in customer engagement, omni-retail innovation and technology. Join us as Chris reveals which COVID-induced shifts are reshaping the beauty sector, the emerging role of technology within beauty, and Chris' predictions for the future of retail. Hosted by Julia Raymond Researched, written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. August 17, 2020: Walmart partners with Instacart, what to do with mall anchors, the global state of luxury. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Our guest this week is Christopher Melillo. Chris is the Senior Vice President of Retail at Curaleaf, a leading U.S. cannabis operator that has recently been named the world's biggest cannabis company by revenue. Chris formerly served as the Senior Director of Stores North America for Nike, and Vice President of Stores for DTLR/Villa, a leading footwear and apparel retailer. Join us as Chris shares insights from his 20+ years of experience in retail leadership and store operations, COVID-19’s impact on the cannabis industry, and how Curaleaf is rethinking the cannabis retail experience. Hosted by Julia Raymond Researched, written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. August 10, 2020: Tractor Supply Company wins big, Buzzfeed launches its Shopping platform, CVS rolls out Paypal/Venmo payments. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. August 3, 2020: The new Back to School season, Rite Aid and facial recognition, SPARC group eyes several struggling brands. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. July 27, 2020: State of the global retail market, Google launches Shoploop, Walmart announces plans to close on Thanksgiving. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

Our guest this week is Joshua Shabtai. Josh is the Sr. Director of Ecosystem at Lowe’s Innovation Labs, where he leads a global team responsible for articulating the future of home improvement retail and establishing strong, actionable partnerships with technology and cultural organizations of all sizes. Josh’s background as an augmented reality videogame designer, connected-toy start-up founder, and advertising creative director has fueled his passion for partnering with visionary companies and working to scale breakthrough ideas at Lowe’s. Join us as Josh breaks down the culture that supports true innovation, the future of AR/VR, and how Lowe's is transforming the way small businesses and professionals meet the needs of customers. Hosted by Julia Raymond Researched, written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. July 20, 2020: Home improvement sector sees sales boost, Amazon unveils its Dash Shopping Cart, American Eagle launches 'Unsubscribed' brand. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. July 13, 2020: Walmart's unexpected initiatives, digital shoppers flock to new retailers, Pier 1's interested buyer. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. July 6, 2020: Consumers hesitate on non-essentials, Fit:Match brings virtual fitting rooms to U.S. malls, Walgreens tests small-format. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller

No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. June 29, 2020: The state of luxury, the staying power of secondhand retail, Amazon’s Dash Wand is officially dead. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller