2025 Unified Commerce Benchmark: Why Only 5% of Retailers Lead
Only 5% of specialty retailers are leading in uni…
RETHINK RETAIL · RETHINK Retail
April 9, 202530m 0s
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Show Notes
Only 5% of specialty retailers are leading in unified commerce. In this special podcast episode, Manhattan Associates, in partnership with Google Cloud and research firm Incisiv, breaks down the just-launched 2025 Unified Commerce Benchmark for Specialty Retail.
🔍 What’s inside:
- Insights from 220 top retailers across shopping, checkout, fulfillment, and service
- The 4 critical battlegrounds shaping customer experience
- What separates Leaders like Apple, Nike, and Sephora from the rest
- The impact of GenAI and real-time inventory on retail performance
📊 “35% of differentiating capabilities in 2023 are table stakes in 2025.”
🎧 Listen to the conversation with Michael Klein, Ann Sung Ruckstuhl, and Giri Agarwal to learn how to stay competitive in today’s retail ecosystem.
📥 Download the full 2025 Benchmark Report here: https://shorturl.at/Rufba