MGMA Podcasts

In this episode of the MGMA Insights podcast, we're joined by Mark Massey, vice president, Southern Medical Association. Mark's here today to talk about the challenges practice administrators face around physician recruiting, retention, and retirement. You can hear Mark speak at MGMA’s upcoming webinar How to Increase Physician Recruitment and Retention, which will be held April 6, 2021, at 1 pm ET. You can register for the free event at mgma.com/events. Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information. Thanks to the Southern Medical Association for sponsoring this week’s show. Visit sma.org to learn more about the work SMA is doing to help educate medical practices on retirement, recruitment, and retention. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on Medicare sequester cuts, problems with the AstraZeneca vaccine, and the reasons for becoming board certified. Sources in this episode: https://revcycleintelligence.com/news/providers-try-to-stave-off-looming-medicare-spending-cuts https://www.cnbc.com/2021/03/24/covid-vaccine-astrazeneca-missteps-threaten-to-further-erode-trust-as-company-seeks-us-approval.html? https://www.mgma.com/data/data-stories/one-thing-covid-19-didnt-change-the-need-for-hea Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Tim Gronniger, chief executive officer and president, Caravan Health (https://caravanhealth.com/). Tim’s here today to talk about how Accountable Care Organizations are achieving improved patient and financial outcomes. You can hear Tim speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference. Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information. Thanks to Dolbey for sponsoring this week’s show. Visit fusionnarrate.com/MGMA to see how Fusion Narrate, a cloud-based speech recognition platform by Dolbey, can speech enable your EHR. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on Medicare sequester cuts, denials in your revenue cycle, and the evolution of telemedicine. Sources in this episode: https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/march-16,-2021-mgma-statement-on-medicare-sequest https://mgma.com/data/data-stories/6-keys-to-addressing-denials-in-your-medical-pract https://medcitynews.com/2021/03/how-can-telemedicine-evolve-in-the-post-covid-era/?rf=1 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Amy Lee, vice president and chief operating officer at Central Maine Medical Group (https://www.cmhc.org/cmmc/). Amy's here today to talk about the keys to better patient communication and using tools to help measure the ROI of those patient communications. You can hear Amy speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge Visit MGMA.com/MPET for more information. Thanks to Doleby for sponsoring this week’s show. Visit fusionnarrate.com/MGMA to see how Fusion Narrate, a cloud-based speech recognition platform by Dolbey, can speech enable your EHR. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Nate Moore, CPA, MBA, FACMPE, president, Moore Solutions, shares his experiences with medical groups updating key metrics to overcome pandemic struggles. To hear more from Nate, register today for the Medical Practice Excellence: Pathways Conference DX, May 11-13: https://www.mgma.com/pathwaysconference. Learn more about Nate's latest book for MGMA, Even Better Data, Better Decisions: Advanced Business Intelligence for Medical Practices: https://www.mgma.com/resources/resources/products/even-better-data-better-decisions-ebook Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on vaccination sites, remote patient monitoring, and succession planning. Sources in this episode: https://www.kff.org/coronavirus-covid-19/poll-finding/kff-covid-19-vaccine-monitor-experiences-vaccine-access-information-needs/ https://www.medicaleconomics.com/view/your-doctor-will-remotely-see-you-now https://www.mgma.com/data/data-stories/market-for-medical-group-physician-hiring-strong-a Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Bill Paschall, a vice president at Vivify Health (https://www.vivifyhealth.com/). Bill’s here today to talk about billing, reimbursements, and the optimization of remote patient monitoring platforms. For more thought leadership insights, enjoy MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference. Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on physician spending, the physician shortage, and the rollout of a new vaccine. Sources in this episode: https://www.ama-assn.org/system/files/2021-03/prp-covid-19-medicare-physician-spending.pdf https://www.fiercehealthcare.com/practices/ama-medicare-physician-service-spending-declined-9-4b-first-half-2020 https://www.mgma.com/data/data-stories/measuring-the-toll-covid-19-took-on-the-physician https://www.reuters.com/article/us-health-coronavirus-merck-co-johnson-j/biden-says-will-have-enough-covid-19-vaccine-for-every-u-s-adult-by-may-idUSKBN2AU1FN?il=0 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Matt Panegasser, national sales manager at Scrubin Uniforms (https://www.scrubin.com). Matt’s here today to talk about the medical apparel business and offer the unique perspective of providing healthcare uniforms and PPE during the COVID-19 pandemic. For more thought leadership insights, consider attending MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on Covid-19 antibodies, PPP regulations, and mental health awareness. Sources in this episode: https://www.cnn.com/2021/02/24/health/covid-19-antibodies-coronavirus-reinfection-study-wellness/index.html https://www.sba.gov/article/2021/feb/22/sba-prioritizes-smallest-small-businesses-paycheck-protection-program https://www.fiercehealthcare.com/hospitals/money-behind-mental-health Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Kem Tolliver and Taya Moheiser. Kem and Taya are two of the most prominent experts in the field of revenue cycle management. They are the author of the book, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze (www.mgma.com/resources/resources/products/revenue-cycle-management-dont-get-lost-in-the-fi), they’re co-speakers at the upcoming MGMA Pathways Conference in May, and, most recently, they led the education for the popular Revenue Cycle Certificate program that is now available on-demand. You can hear Kem and Taya speak at MGMA’s Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference You can also register for their on-demand certificate program: Revenue Cycle Management at www.mgma.com/certification/acmpe-certificates/certificates/certificate-program-revenue-cycle-management-on Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

On December 2, 2020, the Centers for Medicare and Medicaid Services (CMS) published a Final Rule titled, “Modernizing and Clarifying the Physician Self-Referral Regulations,” that makes a number of modifications to the regulations around the Physician Self-Referral "Stark" Law. MGMA's Government Affairs office has closely monitored the new rule and has published advocacy letters and statements describing how the new rule will affect MGMA members. In this Part 2 of installment of Executive Session, Tim Smith, CPA, ABV, principal in TS Healthcare Consulting. a consulting firm that focuses on valuing healthcare organizations and providing guidance on related federal regulations, including Stark, outlines the changes and what he sees regarding the new to "identify, quantify and justify" practice losses through the new framework for commercial reasonableness and fair market value for physician compensation arrangements. Part 1 can be found at www.mgma.com/starkpodcast. Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0). Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on telehealth, telemedicine, and what patients expect from their virtual care. Sources in this episode: https://patientengagementhit.com/news/patient-satisfaction-with-telehealth-high-following-covid-19 https://www.mgma.com/resources/resources/quality-patient-experience/is-the-telehealth-boom-set-to-continue-in-2021-co https://www.mgma.com/data/data-stories/almost-one-year-into-covid-19-patient-satisfactio Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Tony Stajduhar, president of Jackson Physician Search (www.jacksonphysiciansearch.com), a leader and innovator in the recruitment of physicians and advanced practice providers. Tony is here today to talk about the results from the recent Physician Retention Survey conducted by his organization. You can access the white paper on physician retention that Tony discusses at https://www.jacksonphysiciansearch.com/white-paper-on-the-verge-of-a-physician-turnover-epidemic-physician-retention-survey-results Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. Check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

On December 2, 2020, the Centers for Medicare and Medicaid Services (CMS) published a Final Rule titled, “Modernizing and Clarifying the Physician Self-Referral Regulations,” that makes a number of modifications to the regulations around the Physician Self-Referral "Stark" Law. MGMA's Government Affairs office has closely monitored the new rule and has published advocacy letters and statements describing how the new rule will affect MGMA members. In Part 1 of this two-part installment of Executive Session, Tim Smith, CPA, ABV, principal in TS Healthcare Consulting. a consulting firm that focuses on valuing healthcare organizations and providing guidance on related federal regulations, including Stark, outlines the changes and what he sees regarding the new to "identify, quantify and justify" practice losses through the new framework for commercial reasonableness and fair market value for physician compensation arrangements. Part 2 will be available Monday, Feb. 22, at www.mgma.com/starkpodcast2. Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0). Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the #LetDocsGiveShots social media campaign and provide a template on how to communicate with patients who have a vaccine hesitancy. Sources in this episode: https://news.bloomberglaw.com/health-law-and-business/doctors-cry-foul-over-being-left-out-of-covid-19-vaccine-push https://www.mgma.com/landing-pages/letdocsgiveshots https://www.mmm-online.com/home/channel/four-questions-to-ask-in-building-covid-19-vaccine-messaging/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Jake Poore, President and Chief Experience Officer of Integrated Loyalty Systems. Jake is on the faculty of the American College for Healthcare Executives and served in a variety of roles during his decades-long tenure with Disney, including five years as senior manager of healthcare at the Disney Institute. Jake is here today to talk about what healthcare professionals can learn about the patient experience by modeling aspects of the Disney customer experience. You can hear Jake speak at MGMA’s Medical Practice Excellence Pathways Conference in April. For more information go to mgma.com/pathwaysconference Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge Visit MGMA.com/MPET for more information. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Welcome to the inaugural episode of a semi-regular podcast series from MGMA that delves into the performances and practices of successful medical groups, with insights from MGMA senior fellow for industry affairs David N. Gans, MSHA, FACMPE, on what MGMA Better Performers do that sets them above the rest in terms of operations, productivity, profitability and value. You can read more about Dave's latest articles at www.mgma.com/datamine1020 and www.mgma.com/datamine121. For more content like this, visit www.mgma.com/resources. Learn more about MGMA DataDive at www.mgma.com/data. Learn how to become an MGMA member at www.mgma.com/membership. Host/Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro: "Something Elated," Broke for Free(CC BY 3.0 US) Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature content on burnout, physician stress, and behavioral health solutions. Sources in this episode: https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/managing-stress-anxiety.html www.medpagetoday.com/blogs/kevinmd/90946 https://www.mentalhealthfirstaid.org/2020/04/self-care-tips-for-health-care-workers/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Laurie Baedke (https://www.lauriebaedke.com), Director of Healthcare Leadership Programs at Creighton University. Laurie is here today to talk about resiliency, resilient leaders and the habits of high-performing executives. You can hear Laurie speak at MGMA’s Medical Practice Excellence Pathways Conference in April. For more information go to mgma.com/pathwaysconference Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature three articles on vaccines, distribution shortages and a vaccine success story. Sources in this episode: https://www.mgma.com/news-insights/press/nation%E2%80%99s-physician-practices-left-out-of-covid-19 https://www.prnewswire.com/news-releases/blue-cross-blue-shield-of-massachusetts-alerts-members-about-covid-19-vaccine-fraud-schemes-301216464.html https://www.theatlantic.com/politics/archive/2021/01/why-vaccination-slow-primary-care-doctors/617823/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Dr. Rich Parker, Chief Medical Officer of Arcadia (https://arcadia.io). Dr. Parker is here to explain why he believes the effort to achieve COVID-19 herd immunity through vaccination is “the single greatest patient engagement challenge of our lives.” Thanks to Nuance and MGMA for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a live-stream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information. Finally, if you want to master the revenue cycle in your practice, register for the upcoming certificate program in revenue cycle management by visiting mgma.com/events. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the Affordable Care Act, virtual care and vaccines and vaccination plans. Sources in this episode: https://mgma.com/resources/government-programs/mgma-2021-policy-outlook-what-group-practices-nee https://www.newyorker.com/science/medical-dispatch/five-countries-five-experiences-of-the-pandemic https://www.healthcaredive.com/news/klas-survey-providers-telehealth-virtual-care-vendor-satisfaction Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Dr. Omar Manejwala, Chief Medical Officer of DarioHealth (www.dariohealth.com). Dr. Manejwala discusses how COVID-19 has impacted America's comorbidity challenges, what the healthcare industry will be challenged with related to chronic conditions in 2021, and how remote patient monitoring can play a role in creating better outcomes for patients with chronic conditions. Thanks to MGMA for sponsoring this week’s show. MGMA’s new Medical Practice Evaluation Tool is a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge. Visit MGMA.com/MPET for more information. Also, if you want to master the revenue cycle in your practice, register for the upcoming certificate program in revenue cycle management by visiting mgma.com/events. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on President-elect Joe Biden's healthcare initiatives, physician compensation plans, and what it takes to be a compassionate leader. Sources in this episode: https://www.fiercehealthcare.com/hospitals/here-are-3-policies-biden-could-get-passed-democratic-senate-and-one-will-not https://www.mgma.com/resources/resources/financial-management/physician-compensation-plan-essentials-for-2021-ma https://hbr.org/2020/12/compassionate-leadership-is-necessary-but-not-sufficient Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 Keep up with the latest industry news by going to www.MGMA.com. If you have a story you want to share with us, email us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we feature healthcare leaders in an in-depth conversation discussing the innovations and benefits provided by EHR formulary information, for both prescribers and patients. Panelists include: Andrew Mellin, MD, MBA, Chief Medical Information Officer at Surescripts (https://surescripts.com) Jill Helm, Pharm.D, Vice-President, Solutions Management, Veradigm Health(https://veradigm.com) Pooja Babbrah, MBA, senior consultant and PBM practice lead with Point-of-Care Partners (https://www.pocp.com) Thanks to SureScripts for helping make this episode possible and for their part in designing the content for the panel discussion. And thanks to MGMA Events for sponsoring this week’s show. To register for the upcoming certificate program in revenue cycle management, go to mgma.com/events. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Dr. Darin Vercillo, who is a practicing hospitalist as well as chief medical officer and co-founder of Central Logic (https://www.centrallogic.com/). Dr. Vercillo discusses how change management can be implemented as appointments return to being in person. He also talks about the best change management approaches to creating a positive workplace and how to inspire providers and support teams to engage and to enjoy practicing medicine again. Source discussed: https://www.mgma.com/resources/quality-patient-experience/%E2%80%98in-this-together%E2%80%99-a-nyc-md%E2%80%99s-account-from-the-ep Thanks to MGMA Events for sponsoring this week’s show. To register for the upcoming certificate program in revenue cycle management, go to mgma.com/events. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Health IT expert Marion Jenkins, PhD, FHMISS, partner, HealthSpaces, discusses the rising trend of cyberattacks in healthcare and the role that end users play in protecting against them. Producer: Chris Harrop, senior editorial manager, MGMA Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0). Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Chris Harrop, Sr. Editorial Manager at MGMA, and Craig Wiberg, Sr. Editor of Industry Insights at MGMA. Chris discusses the biggest trends in healthcare and the medical practice space that have emerged this year. Also, Craig joins us to talk about the challenges and innovations that have taken place with conferences and events during the pandemic. To access and read the MGMA Stat special report discussed in this episode go to www.mgma.com/stat2020 Thanks to CareCredit for sponsoring this week’s show. Learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Mark Davis, CEO of Wasatch Pediatrics. Mark has joined the podcast before to discuss behavioral health integration in a medical practice, and he’s here today to talk about the lingering impact loneliness and isolation has had on both staff and patients during Covid-19, and he shares strategies that practices can implement to address this problem. Sources in this episode: https://www.mgma.com/resources/quality-patient-experience/insider-mark-davis-on-behavioral-health-integrati https://nihcm.org/publications/addressing-loneliness-social-isolation-during-the-pandemic https://acsjournals.onlinelibrary.wiley.com/doi/full/10.1002/cncy.22347 Thanks to CareCredit for sponsoring this week’s show. Learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Frank Brabec, MBA, CMPE and MGMA consultant. Frank has decades of experience in healthcare leadership and strategy and is with us today to talk about the benefits advanced practice providers offer a medical practice. Thanks to CareCredit for sponsoring this week’s show. Learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Epidemiology has taken center stage this year in the healthcare arena due to the global pandemic caused by COVID-19. In this episode of the MGMA Insights podcast, we’re joined by David Gutierrez, a practice administrator with Alamo Osteopathic. David brings a unique perspective to medical practice operations due to his background in epidemiology, his experience in stem cell biology, and his research into the future of workspace and how the digital age impacts job performance and organizational culture. Thanks to Jackson Physician Search and to CareCredit for sponsoring this week’s show. Find out how JPS can help you reach the doctors you want to hire at jacksonphysiciansearch.com/clients. And learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast. Also, you can earn CEU credits and gain insights at the upcoming free webinar, "Improving Patient Satisfaction and Boosting Collections Through Cost of Care Conversations at the Point of Care" mgma.com/events/improving-patient-satisfaction-and-boosting-collec If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

COVID-19 emerged in an era when high-deductible healthcare plans covered nearly 24 million consumers with exceptionally high healthcare premiums and out-of-pocket costs, compared to the insured’s income. In this episode of the MGMA Insights podcast, Karen Zupko, president of Karen Zupko and Associates, explains how additional strain caused by this crisis, points to the need for healthcare providers to find ways to offer patients a better financial experience, especially as more patients face personal financial issues such as pay reductions, furloughs and job loss that may impact their health coverage and ability to pay for medical care. Thanks to Waystar and to CareCredit for sponsoring this week’s show. Learn more about how Waystar helps practices bring in more revenue with fewer resources. Visit www.Waystar.com to learn more. And learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast. You can also access the white paper discussed in this episode at https://bit.ly/39vOIPl And you can learn more about Improving "Patient Satisfaction and Boosting Collections Through Cost of Care Conversations at the Point of Care" at this upcoming free webinar: https://www.mgma.com/events/improving-patient-satisfaction-and-boosting-collec If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter @MGMA Daniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Recent events have put the spotlight on some of the nation's most entrenched societal divides, resurfacing the concepts of implicit bias, unconscious bias and anti-bias. In this episode of the MGMA Insights podcast, Jessica Ellis-Wilson, CMPE, Principal, Practical Management Consulting, breaks down what biases are, how they cause unconscious discrimination, and how the best leaders are aware of their own biases and have strategies to neutralize them and ensure an inclusive culture for staff, providers and patients. You can take the bias test described in the show at https://implicit.harvard.edu Thanks to Payspan and to CareCredit for sponsoring this week’s show. Learn more about how Payspan can help deliver a better patient payment experience while optimizing practice financial management at https://payspan.com. And learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

The American Medical Association (AMA) recently released guidance on “Reducing Unnecessary Burdens for Clinicians.” In today’s episode, Dr. Jay Anders, chief medical officer of Medicomp Systems (https://bit.ly/3f7k7IR), addresses EHR pain points such as usability and eliminating the “stupid stuff” to help decrease clinician stress as well as reduce physician burnout. Thanks to Allscripts and to Greenway Health for sponsoring this week’s show. Learn more about how Allscripts can help you change what’s possible for your practice as you adapt to these uncertain times at www.Allscripts.com And to learn more about Greenway Health’s EHR, practice management and revenue cycle management solutions, visit www.greenwayhealth.com or call 877-537-0063. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Anders Gilberg, senior vice president, MGMA Government Affairs, joins the Executive Session to recap the 2020 election and the likely ramifications of the incoming Biden administration for the Affordable Care Act, COVID-19 response and financial assistance for medical practices working through the pandemic. Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Producer: Chris Harrop, senior editorial manager, MGMA Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Leaders in healthcare are facing a world that is anything but the status quo. In today’s episode, Katie Lawrence, MHA, CMPE, Director, Ambulatory Optimization & Integration, Prisma Health, examines how leaders can address change in their organizations to become more successful in engaging team members, physicians, and other stakeholders. As Katie says, leadership begins with self, and she talks about how leaders can identify their reactions to changes and how to authentically accept those reactions while understanding that others may not view the same change in the same way. Katie she says one great source she often turns to is Dr. Brené Brown, a research professor who has spent the past two decades studying courage, vulnerability, shame, and empathy. You can learn more about her teachings at https://brenebrown.com. Thanks to Sarepta Therapeutics and to Phreesia for sponsoring this week’s show. Read a new white paper from Sarepta Therapeutics at mgma.com/sarepta. And to find out how Phreesia’s contactless intake workflows are helping practices eliminate the waiting room, visit https://bit.ly/3lm05MV. ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Leadership in times of crisis is very different than during normal day-to-day operations. Today, we’re joined by Aimee Greeter, Senior Vice President with the Coker Group, who talks about key strategies to managing complex and stressful situations, and how best to pick up the pieces in a way that guarantees future stability and success moving forward. Thanks to Sarepta Therapeutics and to R1RCM for sponsoring this week’s show. Read a new white paper from Sarepta Therapeutics at mgma.com/sarepta. Access a thought leadership discussion with R1 and three physician group leaders to hear key learnings on sustaining positive practice performance. To attend this free educational program, please visit R1RCM.com/MGMA. ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode, MGMA Data Analyst II Ryan Lawler explains the criteria used in the Better Performer process, and Steve Sinclair, CFO of Graves-Gilbert Clinic, discusses how data analysis has taken his practice to a new level and offers steps other practices can take to become a Better Performer. Thanks to Sarepta Therapeutics and to R1RCM for sponsoring this week’s show. Read a new white paper from Sarepta Therapeutics at mgma.com/sarepta. Access a thought leadership discussion with R1 and three physician group leaders to hear key learnings on sustaining positive practice performance. To attend this free educational program, please visit R1RCM.com/MGMA. ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

The accelerating growth of value-based financial and quality performance contracts has put the independent private practice of medicine at risk because of the massive administrative burden. In this conversation with Keith Fernandez, MD, Chief Clinical Officer, Privia Health and Maureen Clancy, MBA, FACHE, CPC, SVP Operations, Privia Health, they will explore how technology, information at the point of care, and robust physician engagement and governance can make managing these complex issues in small practices possible. Thanks to Dolbey and to R1 RCM for sponsoring this week’s show. Visit fusionnarrate.com/MGMA to see how Fusion Narrate can speech enable your EHR. Access a thought leadership discussion with R1 and three physician group leaders to hear key learnings on sustaining positive practice performance. To attend this free educational program, please visit R1RCM.com/MGMA. ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Medical practice leaders are no longer “swimming in a sea of question marks” in trying to manage the COVID-19 pandemic should infection numbers spike throughout flu season, according to Richard T. Schlosberg IV, MD, pediatrician at ABCD Children’s Pediatrics, San Antonio, Texas. Dr. Schlosberg, who also is a member of the MGMA-ACMPE Board of Directors, joined William R. “Bill” Hambsh, CPA, FACMPE, MGMA-ACMPE Board Chair and chief executive officer, North Florida Women’s Care, Tallahassee, Fla., for a discussion of the ways telemedicine has been a “lifeline” in the early months of the pandemic and its potential for effective, quality care delivery going into future waves of the pandemic and long-term use in a variety of specialties. Intro/outro: Jahzzar, "Joke" (CC BY-SA 3.0) Producer: Chris Harrop, MGMA senior editorial manager Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

As practices struggle to adapt to shifts in patient volume and changes in virtual visits, Sara Turley, chief of staff at Rush University Medical Center, has found success in this new normal by balancing the supply and demand of patient access. In this episode, Turley shares the strategic initiatives her practice has employed. You can learn more insights on patient access at MGMA’s virtual healthcare event, the Medical Practice Excellence Conference, October 19-21. Register today at mgma.com/mpec20 Additional resources discussed in this episode: https://bit.ly/2SPuExM https://bit.ly/2IjMAi6 Thanks to ABILITY Network and to UPDOX for sponsoring this week’s show. To discover ways to enhance revenue through this pandemic and beyond, join ABILITY Network for a SPARK session on Monday, October 19 at 12:45 p.m. ET at the Medical Practice Excellence Conference. And with its combined services of electronic fax, secure texting, video chat and electronic forms, Updox helps healthcare providers get more done. Updox is offering MGMA members a 20% discount on your first 12 months. Visit info.updox.com/mgma to learn more! ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode, Carol Wanke, Vice President, Post-Acute Revenue Cycle and Managed Care Operations - Sharp HealthCare, talks about how her practice added elements of game-play to create a fun, competitive, high-energy environment that helped boost revenue cycle management. You can also hear Carol speak at MGMA’s virtual healthcare event, the Medical Practice Excellence Conference October 19-21. Register today at mgma.com/mpec20 Thanks to R1RCM and to United Health Care for sponsoring this week’s show. To learn more about how to sustain positive practice performance, register for the upcoming event, “Positioning Your Physician Organization for Success in Times of Change”. The event is Thursday, October 8th at 1pm eastern. To register, please visit R1RCM.com/MGMA. And you can learn more about UHC and its efforts around interoperability by attending its interactive SPARK session on October 19th at the MGMA Medical Practice Excellence Conference or by visiting https://bit.ly/3lnTtgz ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In one practice, a tiered huddle system connected front line staff to all levels of leadership. The huddles empowered employees at all levels not only to do their work but to do the right work. We’re joined today by Keith Payne, Sr. Director Surgical Specialties and Hospital Affiliations at UC San Diego Health, who helped guide this process and explains key steps his team took to find success. Thanks to R1RCM and the Medical Practice Excellence Conference for sponsoring this episode. To learn more about how R1's upcoming free webinar “Positioning Your Physician Organization for Success in Times of Change,” Thursday, October 8th at 1pm eastern, visit www.R1RCM.com/MGMA. And to learn new skills and gain insights on making your practice more inclusive and empowering all of your employees, register for the Medical Practice Excellence Conference, which will be held Oct. 19-21st. Register today at mgma.com/mpec20 ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

What does the latest data show about organizations that prioritize a culture of inclusiveness and one that embraces diversity? Based on his book by the same name, Michael C. Bush (https://bit.ly/3mFoJJA) shares these details in this episode of MGMA Insights, plus he talks about diversity, race relations, and how the Best Workplaces outperform their peers. Thanks to Humana and the Medical Practice Excellence Conference for sponsoring this episode. To learn more about how Humana’s resources and tools are making healthcare easier to navigate go to http://valuebasedcare.humana.com. And to learn new skills and gain insights on making your practice more inclusive and empowering all of your employees, register for the Medical Practice Excellence Conference, which will be held Oct. 19-21st. Register today at mgma.com/mpec20 ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Adrienne Lloyd, MHA, FACHE, MGMA Consultant and CEO/founder, Optimize Healthcare, joins the Executive Session podcast to discuss her focus on coaching healthcare executives and physician leaders to drive personal and practice transformation. Lloyd's upcoming program kicking off Oct. 5, Day Zero Blueprint, provides a step-by-step strategy to drive alignment and engagement across an organization. Visit mgma.com/events/day-zero for more information. If you are interested, you can also schedule a strategy call with Adrienne at bit.ly/dayzeroblueprint. Audio credit: "yesterday" by Jahzzar (CC BY-SA 4.0) Producer: Chris Harrop, MGMA senior editorial manager Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Advanced analytics can help predict and manage appropriate care, but an equally important factor is a strong provider-patient relationship. Drawing on her work and leadership as the Chief of Digital Innovation for Seattle's Children's Hospital, Dr. Wendy Sue Swanson (https://bit.ly/2Ru6A2X) discusses how revolutionizing electronic communication can foster effective provider-patient relationships while maintaining the essential human element. To learn more from Dr. Swanson, you can hear her keynote address at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB. Thanks to First Healthcare Compliance and NextGen Healthcare for sponsoring this episode. Visit https://bit.ly/33yPkz8 to learn more about the First Healthcare Compliance platform. And to learn more about how NextGen Healthcare is empowering the transformation of ambulatory practices, visit https://bit.ly/3kfVbA0. ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights Podcast, we feature physicians and pharmacist executives from leading EHRs in a thought leadership conversation on a pressing topic of shared importance: Price transparency in EHRs and prescription affordability. Panelists include: Andrew Mellin, MD, MBA, Chief Medical Information Officer at Surescripts Jeffrey Hyman, M.D., Chief Medical Officer, eMDs Jill Helm, Pharm.D, Vice-President, Solutions Management, Veradigm Health Jason Wilson, MBA, BSN, RN, Senior Director Clinical Advisory Consulting Services, Greenway Health Thanks to SureScripts for helping make this episode possible and for their part in designing the content for today’s panel discussion. As discussed in this episode, a one-minute conversation about medication costs can have an enormous impact on patients, and they will leave for the pharmacy confident they can afford and start their medication. Also, it allows you to avoid the hassle and interruptions from script rework. To have those crucial patient conversations, try these five medication cost “conversation starters” at https://bit.ly/3k1Rzl0. In addition, you can find out if price transparency is available in your EHR at https://bit.ly/32aJgxr. You can learn more about how to have crucial conversations with patients at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB. Thanks to First Healthcare Compliance and CareCredit for sponsoring this episode. To learn more about the First Healthcare Compliance platform, go to https://1sthcc.com. And to learn more about how CareCredit is helping providers deliver a better patient financial experience, visit CareCredit.com/MGMAPodcast. ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the insights podcast, we're joined by Colin Carr, founder and CEO of CARR(https://bit.ly/3gXwgQ1), a provider of commercial real estate services for healthcare tenants and buyers. Carr is here to discuss potential real estate opportunities for medical practices. He also explains how to reassess space design in a medical practice, leasing versus purchasing, and how to assess your real estate options. To learn more from Carr, you can hear him speak at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB. Thanks to First Healthcare Compliance and CareCredit for sponsoring this episode. To learn more about the First Healthcare Compliance platform, go to https://1sthcc.com. And to learn more about how CareCredit is helping providers deliver a better patient financial experience, visit CareCredit.com/MGMAPodcast. ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.