MGMA Podcasts

Our guest today is Ira Koretsky, a leading keynote speaker and the founder and chief executive officer of The Chief Storyteller®. Ira will be the closing keynote speaker at MGMA’s Financial Conference in Atlanta on April 2. Ira is here today to explain the art of storytelling and the power found in using data and visuals in the storytelling process. Additional resources: LinkedIn -- https://www.linkedin.com/in/thechiefstoryteller/ Ira's website: https://www.thechiefstoryteller.com/?doing_wp_cron=1646784106.1449489593505859375000 Data with Storytelling -- https://www.thechiefstoryteller.com/services/storytelling-with-data/ This episode is sponsored by: MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information. Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on reaching prior authorization, a Medicare sequester moratorium, and overcoming burnout. Sources in this episode: MGMA stat poll on Revenue Goals: mgma.com/data/data-stories/an…medical-practices-st https://www.mgma.com/data/data-stories/virtually-all-medical-groups-say-payer-prior-autho https://www.psychologytoday.com/us/blog/beyond-stress-and-burnout/202203/the-top-10-tips-beating-burnout https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/february-28,-2022-mgma-and-partner-organizations-u?utm_source=nl-gov-ed-washington-connection-2022-03-03&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGC7tjryOqjT-daTuUq694v0aX3fDwxkaF9WQaAGh6Cc0jXf24ojj1F5kWiEAKjdtnb9sZAM0CjO0NayHjWXojqfxmYDeko4QSbx8EP91vlPg Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Mary Kelly. Mary is a speaker, author, executive consultant and coach. Mary’s focus is on helping executives attain their goals through leadership training, professional development, and succession planning. Additional resources: LinkedIn -- https://www.linkedin.com/in/drmarykelly/ Mary's website: https://productiveleaders.com/ Blindspot assessment -- productiveleaders.com/LeadersBSAssessment Previous Podcast with Mary Kelly -- https://www.mgma.com/resources/human-resources/insights-navy-commander-turned-ceo-shares-leaders This episode is sponsored by: MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on reaching revenue goals, a CMS webinar, and overcoming self-doubt. Sources in this episode: MGMA stat poll on Revenue Goals: https://mgma.com/data/data-stories/an-uneven-recovery-finds-many-medical-practices-st Insights on Productive Leaders: https://productiveleaders.com/how-to-overcome-self-doubt-to-promote-your-ideas-your-project-and-yourself/ GovChat Live Tuesday March 1: (registration requires an MGMA membership) login.microsoftonline.com/mgmasso.onmi…ecd5381784fd CMS webinar: https://cms.zoomgov.com/webinar/register/WN_WJwZoWg3TtSWC6GrfBl29g?utm_source=nl-gov-ed-washington-connection-2022-02-24&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCytAd58SwE_nANm3W4vrN3cAfic0Mk1AWG-lZt5FheNFFpgjn0QSAGPrEh6UUnsA0W9EALJrKn6EedaXks8l1kWSN9_od9OwdNS6J2r5P1Q Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Judy Klein. Judy is a risk management manager at Coverys. Judy discusses virtual care and wearable technology drivers in addition to risk mitigation best practices for organizations hoping to harness the power of technology. Additional resources: https://www.linkedin.com/in/judy-klein-pa-cphrm-fashrm-3625811b/ https://www.coverys.com/ https://www.aha.org/environmentalscan https://www.mgma.com/resources/continuing-education/products/essentials-of-risk-and-compliance-management This episode is sponsored by: MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. HSG — If you’re struggling with your practice management dashboards or lacking a reporting structure that will keep your data consistent and valuable for decision-making, HSG has the answers you need. Go to www.hsgadvisors.com to improve your practice’s performance today. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

MGMA consultant Anthony Domanico, MBA, CVA, director in the Professional Service Agreements Division at VMG Health, joins Executive Session to discuss compensation design amid the shift to value-based care and the new definition of fair market value (FMV) in recent years that practices should understand for compliance. To learn more about Domanico's work, visit www.mgma.com/fmv. For more episode of Executive Session, visit www.mgma.com/exec-session. Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0). Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on cyberattacks, staffing shortages, and ways to overcome rising medical practice costs. Sources in this episode: MGMA stat poll on Cyberattacks: https://www.mgma.com/data/data-stories/cyberattacks,-ransomware-still-a-growing-threat-fo Four Tips to Curbing Rising Costs: https://www.medicaleconomics.com/view/four-tips-to-curbing-rising-costs-and-staffing-shortfalls?mkt_tok=MTQ0LUFNSi02MzkAAAGCnR3xLEgSijH4Obj--oyHZ9RLIa4nYpiKjckuSG6YeHbxy7t66Ld6XXzRhapKWzEaiH4Dy3LUf-719E_sLA34C6HygwZA2i3NlhdGY1DJow MGMA letter to CMS: https://mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/february-14,-2022-mgma-and-hundreds-of-healthcare?utm_source=nl-gov-ed-washington-connection-2022-02-17&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCpsEwhTFL4mk18hWSDrkGJVIXB07pJ_hk6SYRbA2H7HeiJikcKmnK4vxS8SCO4GcL1XNaffSnFIBchi0QLdKBhAL7Jev83nl_fz9HQZv20g Surprise Billing Landing page: https://mgma.com/advocacy/issues/surprise-billing GovChat Live Tuesday March 1: (registration requires an MGMA membership) https://login.microsoftonline.com/mgmasso.onmicrosoft.com/oauth2/authorize?client_id=bb2a2e3a-c5e7-4f0a-88e0-8e01fd3fc1f4&redirect_uri=https%3a%2f%2flogin.microsoftonline.com%2fte%2fmgmasso.onmicrosoft.com%2foauth2%2fauthresp&response_type=id_token&scope=email+openid&response_mode=query&nonce=DKQXeXX44pcsZ0VDQpZIYQ%3d%3d&nux=1&nca=1&domain_hint=mgmasso.onmicrosoft.com&mkt=en-US&lc=1033&state=StateProperties%3deyJTSUQiOiJ4LW1zLWNwaW0tcmM6ZjIxZmFjYmMtZmRhMi00MzcwLWJjNzEtYjFkNjJiZjA4ZThiIiwiVElEIjoiN2NlYzA4ZDgtYmNjNi00ZDdmLTllYWUtN2JiMzFjZTJlMzA2IiwiVE9JRCI6ImQwZTkzNTRkLTcwZDktNDNlYS1hOTBjLTYxZjVkYzhmOTMyOCJ9&sso_nonce=AwABAAAAAAACAOz_BAD0_wC7SBfA24CktlxAoBJmlgTQhbPesPvibZPusaSCOvggFjeu6hgCnROh0apFa6fko2OxCphk_RfWN6mZql5WljggAA&client-request-id=92610fd3-c601-4444-9091-ecd5381784fd&mscrid=92610fd3-c601-4444-9091-ecd5381784fd Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Business Solutions podcast, we feature healthcare leaders discussing how physicians are having cost conversations with patients for supporting medication therapy adherence. Panelists include: Christopher Apostol, DO, Evans Medical Group Donna Maddox, executive director for product management, athenahealth Yousuf Ahmed, product innovation leader, Surescripts Thanks to Surescripts for helping make this episode possible and for their part in designing the content for the panel discussion. This episode is sponsored by: MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. HSG — If you’re struggling with your practice management dashboards or lacking a reporting structure that will keep your data consistent and valuable for decision-making, HSG has the answers you need. Go to www.hsgadvisors.com to improve your practice’s performance today. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on revenue cycle management, MIPs, and overcoming pandemic trauma. Sources in this episode: https://mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/february-2,-2022-mgma-statement-on-the-introductio?utm_source=nl-gov-ed-washington-connection-2022-02-10&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCgrSUHQ2oEF712C9MneCEj7I8YwJwP-WYqx0q0aId66J8N2jrtL12zd1AbNmBOHMxkDy3qNC3sucP52eq4hLrROgwB4s3mM1VTnM2PFzqNw https://mgma.com/advocacy/make-change-happen/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGCgrSUHSyHPLZgfU8PHI5jSSF-_avcKctcvvZqfpF1Gm0Dkj19kgl2fFtSl0wM9879wv_6QKWLHIMsDC2Ucif3Pd31Z7Q6-ZRGiPqsXOJEhw#/66 https://hbr.org/2022/02/we-need-time-to-rehabilitate-from-the-trauma-of-the-pandemic?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM175245 https://revcycleintelligence.com/news/healthcare-orgs-hit-revenue-cycle-talent-recruitment-snags?mkt_tok=MTQ0LUFNSi02MzkAAAGCeRFPHdJJeUDB0sbTyzbj5wFK0DlnwAX0jmLQYlbWZeVFoS3S0G9iqEVGGX1WFhljrA8I5cIguqKmrygXQe05sjBhNEZ4KjGoKElHty7t_Q Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

MGMA Insights Podcast Guest: Betsy NicolettiOur guest today is Betsy Nicoletti — speaker, writer, consultant, and Certified Professional Coder (CPC). Betsy has worked in and around physician offices since the mid-1980s. Her mission is simple: to make coding easier for physicians and their staff.🔗 ResourcesBetsy Nicoletti’s Website betsynicoletti.comCoding Intel codingintel.com/betsy-nicolettiBetsy on LinkedIn linkedin.com/in/betsy-nicolettiMGMA Education Opportunities mgma.com/events

In this episode of the MGMA Week in Review podcast, we feature articles on The Great Resignation, MGMA's advocacy efforts, and physician mental health. Sources in this episode: The Great Resignation -- https://www.mgma.com/data/data-stories/as-compensation-competition-continues,-medical-gro MGMA Government Affairs newsletter -- mgma.com/advocacy/washington-connection MGMA's Letter to Congress -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/january-31,-2022-mgma-and-several-hundred-other-or?utm_source=nl-gov-ed-washington-connection-2022-02-03&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCXqcPXKeNcEpEiYgpa1e1DuXNvVc7XAclRNbhE-aGu_pkJT8tW007SdSEKqLQssI_7r9_Nl3Ju4VlCVDEQKpjMTpAfdIAfk3TJqAb5z_-1A Physician Mental Health -- https://www.bostonglobe.com/2022/01/27/opinion/many-doctors-suffer-anxiety-depression-states-arent-helping/?mkt_tok=MTQ0LUFNSi02MzkAAAGCVQYSseaQK5VtmMlhhCtUk6F2sInVF8sCwhsrDk6Ui6L2dRdPmPgRWannClK1E5nipx111C3TwYjkHj_m7nJmjM5DBD-Mt6BcTjAl4fuyZQ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to https://www.mgma.com/events/mpe22-financial-conference-registration If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Sue van der Sommen (https://www.linkedin.com/in/sue-van-der-sommen/). Sue is Institute Vice President of Pediatrics at Allegheny Health Network. She’s here today as part of MGMA’s new Leadership Podcast where we invite healthcare leaders to discuss their leadership journey, talk about their influences and mentors, and provide insights on what great leadership looks like. Resources for this episode: • Crossing the Quality Chasm (https://pubmed.ncbi.nlm.nih.gov/25057539/) • Sue van der Sommen's FACMPE fellowship paper: (https://www.mgma.com/resources/quality-patient-experience/exploring-a-lost-generation-adolescent-and-young) • MGMA’s ACMPE Program (https://mgma.com/certification/american-college-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Catcher in the Rye (https://www.amazon.com/Catcher-Rye-J-D-Salinger/dp/0316769487) • Quiet: The Power of Introverts in a World That Can't Stop Talking (https://www.amazon.com/Quiet-Power-Introverts-World-Talking/dp/0307352153) • The Art of Servant Leadership (https://www.shrm.org/resourcesandtools/hr-topics/organizational-and-employee-development/pages/the-art-of-servant-leadership.aspx) • A Gentleman in Moscow (https://www.amazon.com/Gentleman-Moscow-Novel-Amor-Towles/dp/0670026190) • Artisan Bread Recipes (https://www.youtube.com/watch?v=FW3ZcuxxEhw) This episode is sponsored by: MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. You can qualify for the early bird rate by registering by February 8. CareCloud – CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting www.carecloud.com/assessment. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on No Surprise Billing, the Provider Relief Fund, and The Great Resignation. Sources in this episode: No Surprise Billing -- https://www.mgma.com/data/data-stories/medical-groups-report-unintended-consequences-asso MGMA Government Affairs newsletter -- https://mgma.com/advocacy/washington-connection The Great Resignation -- https://www.healthcarefinancenews.com/news/healthcare-second-largest-sector-hit-great-resignation?mkt_tok=MTQ0LUFNSi02MzkAAAGCMPkTkpNK_ri-XnmMEzdjOHWD-ePdEb1ISaSaJODJY-X4ejsIQpLIWEpyT-ob1grDBKwxnaEQUZk44RQ3AzbI6QNFPuL_lVlgonX3X5wVjA Provider Relief Fund -- https://www.hrsa.gov/provider-relief/reporting-auditing/reporting-resources?utm_source=nl-gov-ed-washington-connection-2022-01-26&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCOpqxsqKbKBZYjA93YEpiJqqSSUFf0h_IAjlqNkv3ShVVRPB3KHY282cGWcB7u19LMEex3DD09jAU28VTavpa5jw9_gEbuwQ6XHXQT_f1Yg Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit https://www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to https://www.mgma.com/events/mpe22-financial-conference-registration/registration to learn more and register today. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Anders Gilberg, senior vice president, MGMA Government Affairs, joins the MGMA Insights podcast to detail some of the most important regulatory and policy issues in healthcare. If you have a question regarding specific federal legislation or regulatory issues, go to www.mgma.com/advocacy to have your voice heard. Also, access the following contact information to get in touch with the MGMA Government Affairs team today. GOVERNMENT AFFAIRS OFFICE 1717 Pennsylvania Ave NW #600 Washington, DC 20006 Email: [email protected] Phone: 202.293.3450 This episode is sponsored by: MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. CareCloud – CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting www.carecloud.com/assessment. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on Omicron and staffing, a PHE update, and why women physicians are leaving the workforce. Sources in this episode: https://www.mgma.com/data/data-stories/omicron-and-staffing-woes-weigh-heavily-on-medical https://hbr.org/2022/01/why-so-many-women-physicians-are-quitting?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM172031&registration=success https://aspr.hhs.gov/legal/PHE/Pages/COVID19-14Jan2022.aspx?utm_source=nl-gov-ed-washington-connection-2022-01-20&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGCFo5CzH82u_GnHnC6VGgWLk2xXW34y5tVJy-X59Sh6C9WiQEAHtspOiJRHgkXeV96asQRruv1ApMCgpiSMoVFdzwajAnVjfx3hb_NbRfk_A Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Business Solutions podcast, we feature healthcare leaders discussing an ideal prescription process workflow and hear how Surescripts has optimized the use of benefit optimization and electronic prior authorization solutions to create a better patient experience. Panelists include: Neil Simon – Chief Technology Officer at eMDs Scott Motejunas – Manager, Product Innovation, Surescripts Yousuf Ahmed – Manager, Product Innovation, Surescripts Kelly Bundy – Manager, Product Innovation, Surescripts Thanks to Surescripts for helping make this episode possible and for their part in designing the content for the panel discussion. This episode is sponsored by: MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. CareCloud – CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting www.carecloud.com/assessment. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on a return to virtual care, the Supreme Court's OSHA ruling, and the healthcare labor shortage. Sources in this episode: https://www.mgma.com/data/data-stories/surging-omicron-cases-push-patients-back-to-virtua https://www.supremecourt.gov/opinions/21pdf/21a244_hgci.pdf?utm_source=nl-gov-ed-washington-connection-reg-alert-2022-01-13&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGB9G_qMtKEwrtpqrdtbC9KiiJwM2gydhEnG6niVwraCzDg1KjSK_Vv94k7Slgus7wTyO4a5553MyAT5H8BJU3MZmT3G4fJJDfoMHRNZcibqg https://www.fiercehealthcare.com/hospitals/these-5-trends-will-shape-healthcare-s-labor-shortages-2022-and-beyond?mkt_tok=MTQ0LUFNSi02MzkAAAGB6N6dDl4shyZrLlIHixYTS9d6Fh7qXBm3nWiWEYwdldB69BFz2bwJtfRLKOImW0DTmuShFAWlLzFGel4jQk1u9MgpyYswFCnf5qBwKNe-LQ https://www.cms.gov/files/document/cms-omnibus-covid-19-health-care-staff-vaccination-requirements-2021.pdf?utm_source=nl-gov-ed-washington-connection-reg-alert-2022-01-13&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGB9G_qMh6J6Bsa5pvn-n8m4n8zHpwaWDV7BdYv2Nu4G4lPp6LgClBerxjjr9WdBZXkjyCQG-lNZ4_ycHHtAiUuQD0n-yjj-gF2yFcx_CGX6A https://www.supremecourt.gov/opinions/21pdf/21a240_d18e.pdf?utm_source=nl-gov-ed-washington-connection-reg-alert-2022-01-13&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGB9G_qMss5-32JBRUaWs5aWkN4c0pSS3Z5WAVVI8RQYvConxSSWGB8Qs1atrY32MCwWyf0IjZbagAsile0KHTTat5QwPRZFcxkIKWWbfmH-A Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Business Solutions podcast, we’re joined by Dr. Jared Pelo, Chief Clinical Product Officer at Nuance Healthcare (www.nuance.com/healthcare.html), where he helps lead the ambient clinical intelligence team. Dr. Pelo discusses the role that AI plays in helping deal with the burden of administrative tasks and create better efficiencies. Resources for this episode: • https://www.linkedin.com/in/jared-pelo-b849026/ • https://whatsnext.nuance.com/healthcare/how-ambient-clinical-intelligence-replaces-scribes/ • https://gate.sc/?url=https%3A%2F%2Fwww.mgma.com%2Fresources%2Fhealth-information-technology%2Fmeet-the-exam-room-of-the-future-and-reduce-burnou&token=e56b0f-1-1641943856377 • www.nuance.com/healthcare.html • https://www.linkedin.com/showcase/nuance-healthcare-solutions Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit www.mineraltree.com/MGMA. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to www.medevolve.com/ to learn more. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. Go to www.mgma.com/listen to access all of our podcasts. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on 'disruptive patients', no surprise billing, and effective feedback loops. Sources in this episode: https://www.mgma.com/data/data-stories/are-incivility-and-pandemic-denial-from-unruly-pat https://mgma.com/advocacy/issues/surprise-billing?mkt_tok=MTQ0LUFNSi02MzkAAAGBznXYo56YVe1iTBjCI9hguq0tdyvjojxy1xJiP6Ng0ld9WJF7JFvZLvzlwrM4tqlrXQHfBAtlydqrVF-2mSDZ53cZr3qnjzfphXdKBdPMDw https://hbr.org/2021/12/feedback-isnt-enough-to-help-your-employees-grow?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=leadership_not_activesubs&deliveryName=DM169614 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Noel M. Adachi, MBA, CEO and President of AAAHC, discusses how surveyors and accreditation staff have continued their work on the ambulatory care space throughout the pandemic, and why having best practices and standardization help organizations in an area of high turnover. Find more episodes at www.mgma.com/executive-session. Producer: Chris Harrop, senior editorial manager, MGMA Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0). Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Welcome to the second episode of the MGMA Leadership Insights podcast. Today, we’re joined by Paola Turchi, FACMPE, MSHCA, FHFMA, CPC. Paola is a healthcare consultant and revenue cycle expert who is passionate about bringing leadership insights to healthcare professionals and finds sources as wide-ranging as Ted Lasso and the Harvard Business Review in inspiring and educating audiences and clients. Paola believes great leaders display a clear vision for everyone to embrace and "truly respect each individual team member as a key contributor to their success." Resources for this episode: • Ted Lasso (https://tv.apple.com/us/show/ted-lasso/umc.cmc.vtoh0mn0xn7t3c643xqonfzy) • MGMA (mgma.com/events) • Harvard Business Review (https://hbr.org/) • Dr. John Kotter (https://www.kotterinc.com/8-step-process-for-leading-change/) Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit www.mineraltree.com/MGMA. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to www.medevolve.com/ to learn more. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the Omicron surge, healthcare worker safety, and overcoming burnout. Sources in this episode: https://www.mgma.com/data/data-stories/omicron%E2%80%99s-holiday-surge-causes-a-perfect-storm-for https://www.cdc.gov/media/releases/2021/s1223-emergency-guidance-prepare-for-omicron.html?utm_source=nl-corp-ja-insights-newsletter-2021-12-28&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGBoMU5fpG-mEKAXXj4WaDL3Dzw8NFl_xFE79XAZSTdEEhJwYFpmiWqo-hE4C0eWz3mzVeRfIOJojX2xJ_IVSMl9djFjzWVciUtx8npcT26ng https://www.mckinsey.com/featured-insights/mckinsey-on-books/author-talks-why-burnout-is-an-epidemic-and-what-to-do-about-it?cid=other-eml-dre-mip-mck&hlkid=a774e1a8976d4a078406df70a8406fd5&hctky=10385023&hdpid=2029de4c-9612-49e8-b305-41053932e694 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. To listen to all of the MGMA podcasts, go to mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Thank you for listening, happy new year, and looking forward to creating content for you in 2022. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this "best of 2021" show, our last Insights episode of the year. we’re joined by three guests who talk about resilience, innovation and kindness in healthcare. First, is Laurie Baedke (https://www.lauriebaedke.com/). Laurie is Director of Healthcare Leadership Programs at Creighton University. In this conversation, recorded in February 2021, Laurie talks about resiliency, resilient leaders and the habits of high-performing executives. Next, we hear from Dr. Pat Hunt, chief medical officer, QGenda (www.qgenda.com/). Dr. Hunt is both an entrepreneur and an emergency medicine physician and he believes that physicians are natural entrepreneurs because of their curiosity and willingness to try new approaches until a solution is found. This interview took place in May 2021. In our final conversation, we hear from keynote speaker Shola Richards. Shola is founder and CEO at Go Together Global (sholarichards.com/insights/). In this September 2021 interview, Shola explains how kindness and mindfulness help healthcare leaders create successful strategies to strengthen team cohesion and togetherness. Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to medevolve.com/about-us/ to learn more. MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit mineraltree.com/MGMA. We also want to make you aware of another great healthcare podcast out there. Rev Dive with Taya Moheiser and Kem Tolliver. Key topics center around revenue cycle management, medical billing, and coding. Go to sliceofhealthcare.com/revdive to listen to the latest episode. And you can listen to all the MGMA podcasts at mgma.com/listen. If you like the MGMA shows, please rate and review them wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the MGMA Stat year in review, elective surgeries, and active listening. Sources in this episode: https://www.mgma.com/resources/operations-management/mgma-stat-2021-year-in-review-weary-ready https://www.healthcaredive.com/news/hospitals-clamp-down-elective-surgeries-covid-19-surges/611769/ https://hbr.org/2021/12/how-to-become-a-better-listener Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Peter Valenzuela. Peter is chief medical officer of Mercy Medical Group, an affiliate of Dignity Health. He is also an author and cartoonist who created the popular Doc-Related comic strip. He recently published the book "Doc-Related: A Physician's Guide to Fixing Our Ailing Health Care System." Resources for this episode: https://www.linkedin.com/in/petervalenzuela/ https://www.dignityhealth.org/sacramento/medical-group/mercy-medical-group https://www.doc-related.com/ https://www.amazon.com/Doc-Related-Physicians-Fixing-Ailing-Health/dp/0578258048/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=&sr= Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to medevolve.com/about-us/ to learn more. MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit mineraltree.com/MGMA. We also want to make you aware of another great healthcare podcast out there. Rev Dive with Taya Moheiser and Kem Tolliver. Key topics center around revenue cycle management, medical billing, and coding. Go to sliceofhealthcare.com/revdive to listen to the latest episode. And you can listen to all the MGMA podcasts at mgma.com/listen. If you like the MGMA shows, please rate and review them wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the 'Wage War', MIPS, and Nursing Burnout. Sources in this episode: https://www.mgma.com/data/data-stories/wage-war-medical-practices-battling-with-industrie https://qpp.cms.gov/mips/exception-applications?utm_source=nl-gov-ed-washington-connection-2021-12-16 https://www.healthcaredive.com/news/nurses-brunt-pandemic-covid-19-women/607659/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Matt Seefeld. Matt is executive vice president at MedEvolve, Inc. He is also the founder of myLifeLink. Matt is here today to discuss, among other things, "How Workflow Automation Can Transform Your Revenue Cycle Management Amid Staff Shortages." Resources for this episode: mgma.com/store and search for "Workflow Automation" to register for the free on-demand webinar with Matt Seefeld. You can earn ACMPE and CEU credits. https://www.linkedin.com/in/matt-seefeld-521319/ https://medevolve.com/about-us/ https://www.mylifelinkapp.com/ Sponsors: Thanks to MGMA.com/events and to MedEvolve for sponsoring this week’s show. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to https://medevolve.com/about-us/ to learn more. Recognizing that staffing is the biggest challenge heading into 2022 for medical practices, MGMA is offering a five-hour virtual seminar to discuss strategies for flourishing despite staff shortages. This seminar is free to MGMA members. Non-members may attend for $499. The event is Thursday, December 16 at 11am ET. Go to mgma.com/events and click on Solutions for Practice Staffing Shortages to register today. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on fully vaccinated medical staffs, Medicare relief, and staying safe at holiday office parties. Sources in this episode: https://www.mgma.com/data/data-stories/one-year-into-covid-19-vaccinations,-most-medical https://revcycleintelligence.com/news/house-passes-bill-to-avert-medicare-sequester-paygo-cuts https://www.physicianspractice.com/view/managing-office-holiday-party-risks Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Welcome to the first episode of the MGMA Leadership Insights podcast. Today, we’re joined by Steve Dickens, FACMPE, JD (https://www.linkedin.com/in/stephen-a-dickens-651b479/). Steve is vice president of medical practice services at SVMIC (https://home.svmic.com/). Steve believes great leaders are forged through great relationships and great character. As he says, "leadership is simple; it's just not easy." Resources for this episode: • Leadership is a Verb (https://tracyspears.com/books/) by Tracy Spears and Wally Schmader • Exceptional Leaders Playbook(https://tracyspears.com/books/) by Tracy Spears and Wally Schmader • Life's Little Instruction Book (https://www.amazon.com/Lifes-Little-Instruction-Book-Observations/dp/1558538356) by H. Jackson Brown • John Maxwell (https://www.johnmaxwell.com/) • Mary Kelly (https://productiveleaders.com/) Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, visit www.mineraltree.com/MGMA. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to https://medevolve.com/ to learn more. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on medical supply costs, health worker vaccine mandates, and the golden rule. Sources in this episode: 2022 Medicare Outlook (https://mgma.com/events/2022-medicare-outlook -- this is an MGMA member-exclusive webinar) https://www.mgma.com/data/data-stories/medical-supply-costs-still-high-amid-covid-19-spik https://apnews.com/article/coronavirus-pandemic-joe-biden-business-health-lawsuits-2d05c688115e139b034ec4a497140c3b https://hbr.org/2021/11/becoming-a-more-humane-leader Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we welcome Tony Stajduhar (https://www.linkedin.com/in/tony-stajduhar/), president of Jackson Physician Search (https://www.jacksonphysiciansearch.com/). Tony recently spoke at MGMA's Leaders Conference DX on the topic of physician succession planning. This episode is recorded live from the DX conference. Research paper on physician succession planning: https://www.jacksonphysiciansearch.com/jackson-physician-search-and-mgma-release-new-study-getting-ahead-of-physician-turnover/ Sponsors: Thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on healthcare supply chains, telehealth, and staff retention strategies. Sources in this episode: https://www.mgma.com/resources/operations-management/supply-chain-reactions-mgma-bestprice-on-the-right https://www.medicaleconomics.com/view/telehealth-can-boost-patient-acquisition-loyalty https://hbr.org/2021/11/6-strategies-to-boost-retention-through-the-great-resignation Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Jessica Ellis-Wilson (https://www.linkedin.com/in/jessicaelliswilson). Jessica is a CMPE, as well as a consultant, speaker, and coach who has found through research that "Many of our daily pain points like isolation, societal disparities and inequities, and systemic bias can be assuaged – if not eliminated – by embracing empathy, compassion, and kindness for ourselves and those around us." Resources for this episode: • Compassionomics (https://www.compassionomics.com/) by Stephen Trzeciak and Anthony Mazzarelli • The Empathy Effect (https://empathetics.com/the-empathy-effect/) by Helen Riess • Blind Spot: Hidden Biases of Good People (https://www.amazon.com/Blindspot-Hidden-Biases-Good-People/dp/0345528433/) by Mahzarin Banaji and Anthony Greenwald • Jessica Ellis-Wilson's website: (https://www.pmalconsulting.com/) Sponsors: Thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on practice productivity, Medicare changes, and outstanding medical bills. Sources in this episode: https://www.mgma.com/data/data-stories/for-medical-practices,-staying-productive-amid-cov https://mgma.com/resources/analysis-final-2022-medicare-physician-payment-and (MGMA member exclusive content) https://www.healthcaredive.com/news/patients-defer-healthcare-existing-medical-debt-transunion/609759 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Shannon Lockrem (https://www.linkedin.com/in/shannon-lockrem-1a15158/). Shannon is director of practice operations at Stanford Medicine Partners. She is also the 2021 MGMA Harwick Innovation Award winner. The Harwick Award is designed to recognize and celebrate the success of an individual who has developed an innovative solution that positively impacts practices, providers and/or patients in their community. Resources: https://www.mgma.com/membership/get-involved/awards/2020-mgma-awards https://stanfordhealthcare.org/medical-clinics/stanford-medicine-partners-emeryville-primary-care.html Sponsors: Thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on bad medical debt, surprise billing, and medical staff recruitment and retention. Sources in this episode: https://www.mgma.com/data/data-stories/not-so-graceful-aging-half-of-practices-saw-days-i https://mgma.com/resources/government-programs/implementing-the-no-surprises-act-federal-regulati (MGMA member-exclusive content) https://www.medicaleconomics.com/view/how-to-hire---and-keep---the-right-employees-for-your-practice Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. And accelerate your path to medical practice leadership by joining us online Nov. 16-18 for our Digital Experience (DX)! MPE: Leaders Conference, which creates an environment where people can learn from each other, share best practices and grow together. Go to https://www.mgma.com/events/medical-practice-excellence-leaders-conference and register today! If you have a story you want to share with us, email us at [email protected]. Intro/outro audio: "Algorithms," Chad Crouch (CC BY-NC-SA 4.0) Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Claude Royster (https://www.linkedin.com/in/claude-royster-7274b38/). Claude is vice president and general manager, health and wellness specialty markets at CareCredit (https://www.carecredit.com/providercenter/medical-specialties/). As Claude talks about, it’s important to understand that consumerism in healthcare is here to stay. The key to enhancing the patient experience is identifying friction points, such as the patient financial experience, and then creating systems or leveraging technology to minimize them. You can hear Claude speak in more detail about removing patient experience friction points by accessing the free MGMA on-demand webinar. Go to https://mgma.com/resources/resources/products/remove-patient-experience-friction-points-to-e-(1)#overview to access that webinar today. Also, thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty. Also, you can accelerate your path to medical practice leadership by joining us online November 16-18 for the Digital Experience (DX)! MPE: Leaders Conference, which creates an environment where people can learn from each other, share best practices and grow together. Visit www.MGMA.com/events and register today! If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on vaccine mandates, staffing shortages, and managing chronic care. Sources in this episode: https://www.mgma.com/data/data-stories/medical-practices%E2%80%99-improvement-priorities-centered https://www.osha.gov/coronavirus/ets2/faqs https://www.cms.gov/newsroom/press-releases/biden-harris-administration-issues-emergency-regulation-requiring-covid-19-vaccination-health-care https://hbr.org/2021/10/forget-flexibility-your-employees-want-autonomy Additional resources: MGMA's Contact Congress page: mgma.com/advocacy/make-change…contact-congress#/60 To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Intro/outro audio: "Algorithms," Chad Crouch (CC BY-NC-SA 4.0) Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Michael Docktor, MD (https://www.linkedin.com/in/michaeldocktor). Docktor is co-founder and CEO at DockHealth and a pediatric gastroenterologist and the former clinical director of innovation at Boston Children's Hospital (https://www.childrenshospital.org/). As a working clinician, Doktor tapped into the administrative pain points he was experiencing and created Dock Health to enhance the provider experience and help clinical teams work better together on the administrative half of healthcare. You can learn more about the work Dock Health is doing and book a demo at www.dock.health/mgma. Additional resources: "Everything in healthcare is a task" (https://www.dock.health/post/everything-in-healthcare-is-a-task) "Everyone is a provider" (https://www.dock.health/post/we-are-all-providers) "Interconnectivity is the new interoperability" (https://www.dock.health/interconnectivity) Also, thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting www.mdvip.com/patientloyalty. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on physician burnout, regulatory news impacting medical practices, and returning to in-person events, in this case, the Medical Practice Excellence Leaders Conference in San Diego. Sources in this episode: https://www.mgma.com/data/data-stories/even-as-covid-19-pandemic-eases,-a-physician-burno https://mgma.com/resources/government-programs/mgma-annual-regulatory-burden-report-2021 https://mgma.com/events/medical-practice-excellence-leaders-conference/registration Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Patrice Olson, director of product innovation, and John Vonhof, product marketing manager at Surescripts (https://surescripts.com/). They’re here today to discuss innovations and better efficiencies in the prescription workflow process. Also, thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on patient sentiment on telehealth, updates to the PHE, and keys to high-performing teams. Sources in this episode: https://www.mgma.com/data/data-stories/despite-uncertainty,-patient-demand-for-telehealth https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/october-20,-2021-mgma-statement-on-introduction-of https://hbr.org/2021/10/5-things-high-performing-teams-do-differently Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Erica Dhawan (https://ericadhawan.com). Erica is an award-winning keynote speaker and author who has studied human innovation and collaboration for over fifteen years and has written two books on collaboration, communication, and teamwork. You can hear Erica speak on connectional intelligence at MGMA’s Medical Practice Excellence Leaders Conference Monday, October 25. Go to www.mgma.com/MPE21 to register today. Thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting www.carecloud.com/assessment. MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike while providing consistent, stable revenue to your practice. Learn how your group can increase patient satisfaction and loyalty by visiting www.mdvip.com/patientloyalty. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find us on Twitter at https://twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

MGMA Consultant Dawn Plested, MBA, JD, FACHE, Esq., joins the MGMA Executive Session to detail ways that medical practices can avoid costly litigation by exploring mediation and arbitration, as well as what to look for in contracts that mandate various forms of conflict resolution. To learn more, visit www.mgma.com/consulting. For more Executive Session episodes, visit www.mgma.com/executivesession. Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Producer: Chris Harrop, senior editorial manager, MGMA Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of MGMA's Week in Review podcast we take a closer look at revenue, primary care burnout, Moderna vaccine boosters and health equity. Sources in this episode: https://www.healthcaredive.com/news/quiet-suffering-primary-care-struggles-covid-19-telehealth/607996/ https://mgma.com/analytics1021 https://www.fiercehealthcare.com/practices/physician-groups-warn-nearly-10-medicare-cuts-could-stall-shift-to-value-based-care-force https://mgma.com/data/data-stories/medicare-payment-rates-continue-to-fall-short-of-c https://www.fiercehealthcare.com/payer/providers-are-putting-more-focus-than-ever-health-equity-here-s-how-payers-can-support-them http://www.ihi.org/Topics/Health-Equity/Pages/Pulse-Report-Health-Equity.aspx Additional resources: MGMA's Contact Congress page: https://mgma.com/advocacy/make-change-happen/contact-congress#/60 To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Tom Vogel (https://www.linkedin.com/in/tom-vogel-2911682/), Clinics Business Lead at Deputy (https://www.deputy.com/industry/healthcare), an industry leader in all-in-one workforce management offering solutions that simplify employee scheduling, timesheets, tasking, and communication. You can hear Tom speak on automating your practice in a free educational webinar on Tuesday, October 19. Go to https://www.mgma.com/events/using-technology-to-automate-your-practice-and-cre to register today. For more information on the case studies Tom mentioned, go to www.deputy.com/clinics. Also, thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. In the October 13 free webinar, Boost Satisfaction and Revenue with an Innovative Primary Care Model, learn how MDVIP-affiliated practices achieved unparalleled satisfaction while generating healthy returns by meeting the changing needs of patients. Go to www.mgma.com/events to register today. Also, accelerate your path to medical practice leadership by joining us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference. Visit www.MGMA.com/MPE21 and register today! If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of MGMA's Week in Review podcast we feature vaccine mandates, surprise billing, and healthcare staffing. Sources in this episode: https://www.mgma.com/data/data-stories/how-to-talk-to-employees-about-covid-19-vaccine-re https://mgma.com/data/data-stories/workarounds-for-worker-shortages-8-strategies-for https://www.cms.gov/newsroom/fact-sheets/requirements-related-surprise-billing-part-ii-interim-final-rule-comment-period Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Dr. Jared Pelo, Chief Clinical Product Officer at Nuance Healthcare (https://www.nuance.com/healthcare.html), where he helps lead the ambient clinical intelligence team. Dr. Pelo’s passion is the intersection of technology and healthcare. Additional resource for this episode: Physician burnout is at epidemic levels as doctors spend two hours on administrative tasks for every hour they spend with patients, plus one to two hours of after hours work at night. Discover how physicians use ambient clinical intelligence solutions innovated by Nuance and Microsoft to lessen their administrative burden and to spend more time focusing on patients. Learn more at https://www.mgma.com/resources/health-information-technology/meet-the-exam-room-of-the-future-and-reduce-burnou Thanks to MDVIP and to MGMA Leaders Conference for sponsoring this week’s show. Go to www.mdvip.com to learn more about how their primary care model can improve your group’s patient and physician satisfaction while generating consistent revenue for your practice. And accelerate your path to medical practice leadership by joining us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference. Visit MGMA.com/MPE21 and register today! If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Kimberly A. Bass (https://www.cooperhealth.org/about-us/cooper-executive-leadership/kimberly-bass), vice president, ambulatory operations, Cooper University Health Care and Linda Valenti, RN, BSN, MSN/MBA, associate vice president, ambulatory operations, Cooper University Health Care (https://www.cooperhealth.org). They’re here today to talk about how to achieve better organizational outcomes through highly engaged teams. Kim and Linda are also featured speakers at MGMA's Medical Practice Excellence Leaders Conference Sunday, October 24. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to 100Plus for sponsoring this week’s show. On October 5 enjoy their free upcoming webinar. “A.I. and Remote Patient Monitoring Together: Improving Patient Outcomes and Increasing Practice Revenue” will teach you how to get paid for what you already do and how to add a significant revenue stream while improving your patient outcomes. The webinar will award continuing education credit. Register now at mgma.com/patient. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Shola Richards (https://www.linkedin.com/in/sholarichards), founder and CEO at Go Together Global (https://sholarichards.com/insights/). Shola is here today to talk about how healthcare leaders can create successful strategies to strengthen team cohesion and togetherness. Shola will be the opening general session speaker at MGMA's Medical Practice Excellence Leaders Conference Sunday, October 24. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/dax to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.