MGMA Podcasts

In this episode of the MGMA Insights podcast, we’re joined by Shane Jackson, president of Jackson Healthcare (https://jacksonhealthcare.com/). Shane is here today to talk about how leaders can learn to cultivate and articulate not only their own values and beliefs but those of the group they are leading as a means to shape their organization's distinct culture. Shane will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the Delta variant, surprise billing legislation, and the lingering health effects of the 9/11 attacks. Sources in this episode: https://www.mgma.com/data/data-stories/as-hospitals-are-overwhelmed,-which-medical-practi https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/september-3,-2021-mgma-submits-comments-to-hhs-on https://www.upi.com/Health_News/2021/09/09/9-11-health-survivors-first-responders-anniversary/2511630696729/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Kristin Baird, RN, BSN, MHA, president and chief executive officer, Baird Group. Kristin is here today to talk about the true cost of turnover and what can be done to retain your existing staff by keeping them engaged and invested in the organization. Kris will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Susan Childs, founder and president of Evolution Healthcare Consulting. Susan is here today to talk about how healthcare leaders can affirm and balance their medical practice by accessing emotional intelligence. You can learn more from Susan and purchase her books at https://evohcc.com. Susan will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the provider relief fund, physician credentialing, and the physician job market. Sources in this episode: https://www.mgma.com/data/data-stories/more-than-half-of-practices-report-credentialing-r https://www.healthleadersmedia.com/clinical-care/physician-employment-market-stabilizing-recruitment-executive-says https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/august-24,-2021-mgma-urges-hhs-to-extend-prf-repor If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Dr. Prasanthi Reddy, owner of Rainbow Pediatric Center in Jacksonville, FL. Dr. Reddy is here today to talk about key strategies to create better patient outreach and patient communication in your medical practice. To hear more thought leadership on patient engagement, consider attending MGMA's Medical Practice Excellence Leaders Conference in San Diego October 24-27. Go to www.mgma.com/mpe21 to learn more and to register today. Also, thanks to eClinicalWorks for sponsoring this week’s show. eClinicalWorks has a single focus — providing its customers with secure, cloud-based solutions to their healthcare IT needs. Visit www.eClinicalWorks.com to learn more. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Lawton Robert Burns, PhD, MBA, the James Joo-Jin Kim Professor at The Wharton School, University of Pennsylvania, shares insights into the evolution of healthcare practice ownership from his recent textbook, "U.S. Healthcare Ecosystem: Payers, Providers and Producers." For more Executive Session episodes, visit www.mgma.com/execsession. Produced by Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on physician compensation, EFT fees, and audio-only telehealth visits. Sources in this episode: https://www.medicaleconomics.com/view/telehealth-snapshot-august-2021 https://mgma.com/data/data-stories/most-practices-raising-starting-physician-salaries https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/august-11,-2021-mgma-calls-on-cms-to-use-its-autho Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Stephen Bekanich, MD, co-founder Iris Healthcare and Steve Wardle, MBA, chief executive officer, co-founder, Iris Healthcare. They’re here today to talk about Difficult Conversations: Four Key Results from Advance Care Planning. Bekanich and Wardle will be featured speakers at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the medical practice trend of having to pay to get paid, most favored nation models, and the never-ending digital workday. Sources in this episode: https://mgma.com/data/data-stories/more-than-half-of-medical-practices-report-being-f https://www.federalregister.gov/documents/2021/08/10/2021-16886/most-favored-nation-mfn-model https://hbr.org/2021/08/the-endless-digital-workday Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Dr. Jeff Comer, PhD, MHA, FACHE. He has spent 20 years as both an interim and permanent acute and behavioral hospital CEO. The hospitals have ranged from rural critical access hospitals to large urban facilities and have included non-profit, for-profit, and government-owned models. Dr. Comer’s here today to talk about beating burnout for more effective leadership. He will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected] or find us on Twitter at https://twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. #MPE21 Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the vaccine mandates in medical practices, healthcare standards development, adoption, and implementation, and consumer sentiment on medical practice digital tools. Sources in this episode: https://www.mgma.com/data/data-stories/vaccine-requirements-for-healthcare-workers-gain-t https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/july-30,-2021-mgma-submits-comments-to-ncvhs-on-de https://www.pymnts.com/healthcare/2021/new-healthcare-study-more-patients-willing-to-switch-to-doctors-with-better-digital-tools Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Amy Lafko, owner and principal, Cairn Consulting Solutions, LLC. Amy’s here today to talk about Productive Conflict: Getting to Better Outcomes Through Better Communication. You can go to https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Famylafko.com%2Fbook-order%2F&data=04%7C01%7Cdwilliams%40mgma.com%7C6aa917727bd1488c58e408d955bca91b%7C105543933af84a26a3f7c5a86009ea7f%7C0%7C0%7C637635091939630956%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=PE2g8MWUehDILl2xAodd2OBqizhLQ%2FVthFQ3MMFOs74%3D&reserved=0 to pre-order Amy's new book. Also, thanks to Allscripts and to MGMA Leaders Conference for sponsoring this week’s show. Join us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference where you can hear Amy and other leading healthcare experts speak. Visit www.MGMA.com/MPE21 and register today. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.Allscripts.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find us on Twitter at https://twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on telehealth regulations, improvements to APMs, and the best practices in reaching the Millennial patient. Sources in this episode: https://www.mgma.com/advocacy/make-change-happen/contact-congress https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/july-26,-2021-mgma-and-other-leading-healthcare-or https://mgma.com/resources/quality-patient-experience/understanding-the-why%E2%80%9D-for-gen-y-what-millennials Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we’re joined by Kristin Dufek, president of EUA, a leading architecture, interior design, and master planning firm located in Milwaukee. Kristin’s here today to talk about designing for patient access to improve the care experience. Thanks to the MGMA Leaders Conference for sponsoring this week’s show. To accelerate your path to medical practice leadership, join us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference. Visit MGMA.com/MPE21 and register today. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find us on Twitter at https://twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the renewal of the public health emergency, Medicare fraud, and improving your webside manner. Sources in this episode: https://www.phe.gov/emergency/news/healthactions/phe/Pages/COVID-19July2021.aspx https://www.mgma.com/events/protect-your-practice-the-latest-medicare-fraud-sc https://www.mgma.com/data/data-stories/training-in-webside-manner-can-go-a-long-way-in-st Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Lee Holmes, CEO, Intensive Specialty Hospital of Shreveport and Bossier City, Louisiana. Lee’s here today to talk about cyberattacks and what practices can do to improve preparedness, enhance its defensive position, and mitigate financial risk. Also, thanks to the Medical Practice Excellence: Leaders Conference and to Nuance for sponsoring this week’s show. Accelerate your path to medical practice leadership by joining us Oct. 23-27 in San Diego at the Medical Practice Excellence: Leaders Conference. Or join us for our Digital Experience (DX), Nov. 16-18. Visit www.MGMA.com/MPE21 and register today. And visit www.nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find us on Twitter at https://twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the proposed physician payment rule, M&A activity in the healthcare space, and the mental health of healthcare workers. Sources in this episode: https://www.mgma.com/data/data-stories/deal-or-no-deal-covid-19%E2%80%99s-impact-on-the-pace-of-c https://www.cms.gov/newsroom/press-releases/cms-proposes-physician-payment-rule-improve-health-equity-patient-access https://www.medpagetoday.com/opinion/second-opinions/93418 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guests today are Andrew Borgschulte, principal product marketing manager for Surescripts (https://bit.ly/3kmBeLh) and Rachel Petersen, manager of product innovation, medication history at Surescripts. They’re here today to talk about what medication reconciliation looks like in a culture of interoperability. For more from Surescripts, listen to their podcasts on price transparency and prescription benefits: https://www.mgma.com/resources/health-information-technology/improving-insights-into-patients%E2%80%99-prescription-ben https://www.mgma.com/resources/quality-patient-experience/prescription-affordability-and-price-transparency Thanks to Nuance for sponsoring this week’s show. Visit www.nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find us on Twitter at https://twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on returning to the office and the drop in telehealth visits. Sources in this episode: https://www.fiercehealthcare.com/hospitals/telehealth-use-falls-37-from-pandemic-highs-report-finds-while-demand-for-healthcare https://hbr.org/2021/06/how-to-lead-your-team-through-the-transition-back-to-the-office Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Dan Dooley, vice president of physician services at R1 RCM. Dan’s here today to talk about what practices need to do to prepare the revenue cycle for value-based care. Thanks to MineralTree and to CCSP for sponsoring this week’s show. MineralTree is a leading AP and payment automation provider in healthcare. To learn more, visit www.mineraltree.com/MGMA. CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at www.callcentersalespro.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Randy Pirtle, FACMPE, of Blue Ridge Medical Center joins Executive Session to discuss the unique concerns practice leaders need to have in shifting from fee-for-service-dominant reimbursement models into the future of value-based care, including bundled payments and capitation. For more Executive Session episodes, visit www.mgma.com/execsession. Producer: Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on going back to the office, surprise medical bills, and attracting top talent. Sources in this episode: https://www.hhs.gov/about/news/2021/07/01/hhs-announces-rule-to-protect-consumers-from-surprise-medical-bills.html https://hbr.org/2021/07/why-you-may-actually-want-to-go-back-to-the-office https://www.mgma.com/data/data-stories/after-a-year-of-pandemic-tumult,-medical-practices Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great 4th of July weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Josh Weiner, CEO, SR Health by Solutionreach (https://www.solutionreach.com/). Josh is here today to talk about how to communicate with patients in a post-pandemic world. Thanks to MineralTree and to CCSP for sponsoring this week’s show. With packages starting at only $35, and the ability to scale as little or as much as needed, CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at www.callcentersalespro.com. MineralTree is a leading AP and payment automation provider in healthcare. To learn more, visit www.mineraltree.com/MGMA. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on APM Incentive Payments, AI chatbots, and vaccine mandates. Sources in this episode: https://www.mgma.com/resources/government-programs/mgma-government-affairs-information-blocking-webin https://www.mgma.com/resources/resources/health-information-technology/how-a-i-chatbots-are-transforming-the-healthcare-r https://khn.org/news/article/covid-vaccination-employer-mandate-health-care-workers-no-jab-no-job Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Krisi Hutson, product line director for pre-service solutions at Availity. Krisi’s here today to talk about how providers can reduce administrative burden and improve employee satisfaction by integrating technology into everyday processes. Thanks to Nuance and to CCSP for sponsoring this week’s show. With packages starting at only $35, and the ability to scale as little or as much as needed, CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at www.callcentersalespro.com. Visit nuance.com/DAX to sign up for a live stream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on fake healthcare reviews and the U.S. Supreme Court's decision to uphold the ACA. Sources in this episode: https://khn.org/news/article/supreme-court-declines-to-overturn-aca-again/ https://www.beckershospitalreview.com/digital-marketing/patients-rely-on-provider-reviews-yet-20-of-healthcare-reviews-may-be-fake-on-google-and-yelp.html Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Sheila Dreyer Van Buskirk, vice president, research and insights at Synchrony, and Taylor Trowbridge, account director at Chadwick Martin Bailey. They’re here today to talk about patient sentiment since the pandemic began and explore how the industry’s future will be shaped by consumer perspectives. Thanks to CareCredit and to CCSP for sponsoring this week’s show. CareCredit, a leading healthcare credit card, helps improve the patient financial experience and health system financial performance by making it easier for patients to pay their copay, coinsurance, deductible or care not covered by insurance over time and often with promotional financing. Visit www.carecredit.com/mgma to learn more or get started today. With packages starting at only $35, and the ability to scale as little or as much as needed, CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at https://www.callcenter-salespro.com/. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on competitive benefits packages, modifications to the Provider Relief Fund, and improving diagnostic accuracy. Sources in this episode: https://www.mgma.com/data/data-stories/a-competitive-and-comprehensive-benefits-package-c https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/may-13,-2021-mgma-urges-modifications-to-the-provi https://www.mgma.com/resources/health-information-technology/using-data-to-improve-patient-satisfaction-and-dia Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Judy Holmes (https://www.linkedin.com/in/judyholmesjd/). Judy is an attorney with a special focus on employment law for healthcare practices. She is here today to talk about the unique legal and HR challenges facing medical practices in a remote and hybrid work environment. You can hear Judy speak on employment law at MGMA’s upcoming Human Resources Certificate Program on June 15-16. Go to mgma.com/events to learn more and to register. And thanks to MineralTree and to Call Center Sales Pro (CCSP) for sponsoring this week’s show. MineralTree is the leading AP and payment automation provider in healthcare. To learn more, visit www.mineraltree.com/MGMA. CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at https://www.callcenter-salespro.com/mgma. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter @MGMA Daniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on physician burnout, value-based payments, and employers offering vaccine incentives. Sources in this episode: https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/may-25,-2021-mgma-and-other-leading-healthcare-org https://www.mgma.com/data/data-stories/nearly-half-of-america%E2%80%99s-doctors-are-busier-than-e https://www.forbes.com/sites/jackbrewster/2021/05/28/employers-can-require-workers-to-get-vaccinated-government-says Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Sharon Ginchansky. Sharon is an HR expert and a consultant with the Brittain-Kalish Group (https://brittainkalishgroup.com/). She's here today to talk about the keys to employee engagement when managing both an in-office and a remote workforce. You can learn more from Sharon and other HR experts and earn your Human Resources Management Certificate June 15-16. Go to https://bit.ly/2Rdzx6R for more information or to register. Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on cybersecurity, updates to the Merit-based Incentive Payment System (MIPS), and reengaging patients and staff in a post-Covid-19 world. Sources in this episode: https://www.mgma.com/data/data-stories/with-cyberattacks-on-the-rise,-cyberinsurance-may https://www.mgma.com/advocacy/position-papers/mips https://mgma.com/resources/operations-management/reengaging-healthcare-consumers-in-a-post-covid-19 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the healthcare discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Dr. Pat Hunt, chief medical officer, QGenda (https://www.qgenda.com/). Dr. Hunt is both an entrepreneur and an emergency medicine physician and he believes that physicians are natural entrepreneurs because of their curiosity and willingness to try new approaches until a solution is found. Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on H.R. 3173, Covid-19 vaccines for kids, and embracing virtual care. Sources in this episode: https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/may-13,-2021-mgma-statement-on-house-of-representa https://www.modernhealthcare.com/government/how-covid-19-vaccines-will-work-kids-us https://www.kevinmd.com/blog/2021/05/how-do-patients-really-feel-about-virtual-care-and-electronic-patient-engagement.html Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Dr. Nwando Olayiwola (https://huma.na/3f0Zujc), chief health equity officer and senior vice president at Humana. Dr. O is here to discuss health equity, social determinants of health, and the impact on at-risk patient populations. Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the CDC’s changes in guidelines regarding wearing masks, efforts to get docs’ help with lagging vaccination efforts, and developing strategies to address physician burnout. Sources in this episode: https://www.nbcnews.com/science/science-news/s-science-convinced-cdc-lift-mask-mandates-rcna932 https://politi.co/3hrEvr7 https://www.mgma.com/data/data-stories/healing-moral-injury-what-should-your-strategy-to Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Rob LaMagna-Reiter, chief information security officer at FNTS(https://www.fnts.com/), who discusses the cyberthreats to medical practices and what practice leaders can do to keep their patient information safe. Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the challenges of retaining qualified medical assistants, the creation of the COVID-19 Coverage Assistance Fund, and soaring medical debt. Sources in this episode: https://www.mgma.com/data/data-stories/mas-mia-the-covid-19-pandemic-made-hiring-medical https://www.hrsa.gov/covid19-coverage-assistance https://www.cbsnews.com/news/pandemic-medical-debt-overdue-debt-collectors Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Also, you can hear healthcare thought leaders and medical practice experts speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. If you have a story you want to share with us, email us at [email protected]. Have a great weekend! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Dr. Scott Fowler, JD, MD, FACOG, president and chief executive officer of Holston Medical Group (HMG), an independent physician practice that manages care for more than 200,000 patients in eastern Tennessee and Virginia. Dr. Fowler is a nationally recognized expert and speaker on the role of physician leaders in creating value in healthcare, rural health engagement, and healthcare innovation. You can hear other thought leaders and medical practice experts speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. And thanks to RingCentral for sponsoring this week’s show. RingCentral and MGMA are offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on telehealth advocacy, fax and HIPAA compliance, and the digital mental health market. Sources in this episode: https://www.mgma.com/getattachment/b4e55ebb-6ab6-4c7d-b906-494f265ec0ad/MGMA-written-comments-Charting-the-Path-Forward-for-Telehealth-hearing.pdf.aspx?lang=en-US&ext=.pdf https://www.medicaleconomics.com/view/fax-vs-hipaa-devil-s-in-the-details https://www.fiercehealthcare.com/tech/digital-mental-health-market-booming-here-s-why-some-experts-are-concerned? Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Laura Jacquin, managing director at BRG, and Peter Altschuler, director at BRG. Laura and Peter are here to talk about how medical groups can optimize scheduling and access today, and lay the foundation for AI in the future, by using advanced analytics to pinpoint provider practice patterns and patient behavior. You can hear Laura and Peter speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a live stream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Dr. Gary S. Kaplan, MD, FACP, FACMPE, FACPE, chief executive officer of Virginia Mason Franciscan Health and senior vice president, CommonSpirit Health, shares reflections on the recent merger between Virginia Mason and CHI Franciscan to form Virginia Mason Franciscan Health, and how leaders in healthcare benefit from being systems thinkers and trained in Lean concepts. Producer: Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0) Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on renewal of the public health emergency, remote patient monitoring and psychological safety in the workplace. Sources in this episode: https://www.phe.gov/emergency/news/healthactions/phe/Pages/COVID-15April2021.aspx https://www.mgma.com/data/data-stories/is-there-room-to-grow-with-remote-patient-monitori https://hbr.org/2021/04/what-psychological-safety-looks-like-in-a-hybrid-workplace?ab=hero-subleft-3 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by John Tollerson, chief medical information officer, Kalispell Regional Healthcare. John is here today to talk about how to examine analytics to make data more meaningful to patients and staff and how that analysis can provide vital insights into organizational performance. You can hear John speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on Johnson & Johnson’s vaccine delay, contactless payment strategies, and remote work at medical practices. Sources in this episode: https://www.statnews.com/2021/04/14/cdc-advisory-panel-delays-decision-on-johnson-johnson-covid-19-vaccine/ https://www.mgma.com/resources/revenue-cycle/putting-consumers-at-the-center-of-your-physician https://www.mgma.com/data/data-stories/fostering-a-sense-of-connection-with-your-remote-w Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you want to learn from healthcare thought leaders, join us virtually May 11-13 at mgma.com/pathwaysconference. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Janis Coffin, DO, FAACP, FACMPE, CCE, chief transformation officer, Augusta University Health System, who shares a success story about implementing remote patient monitoring during the COVID-19 pandemic. You can hear Dr. Coffin speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on national patient identifiers, the FCC and telehealth, and swarm intelligence. Sources in this episode: https://www.cms.gov/files/document/se21004.pdf https://www.fiercehealthcare.com/tech/fcc-moves-forward-250m-telehealth-program-a-focus-equitable-distribution https://hbr.org/2021/04/3-ways-to-help-your-team-recover-from-disruption Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Aimee Greeter, senior vice president, Coker Group, who discusses the trends, challenges, and opportunities with M&As in the medical practice space. You can hear Aimee speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected], or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature stories on physician shortages, healthcare hitting the reset button, and medical practice mentors and coaches. Sources in this episode: https://www.mgma.com/getattachment/599eb904-61d7-4598-a523-fa50fe351e8f/Senate-GMAC-Sign-on_Resident-Physician-Shortage-Reduction-Act-of-2021.pdf.aspx?lang=en-US&ext=.pdf https://www.healthcareittoday.com/2021/03/22/healthcares-opportunity-to-hit-the-reset-button https://www.mgma.com/data/data-stories/cultivating-a-culture-of-learning-through-mentorin Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.