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761 episodes — Page 9 of 16

Ep 361Leadership Insights: Listening to Understand, Listening to Seek Clarity

Our guest today is Carrie Kozlowski, chief operating officer and co-founder of Upfront Healthcare Services. Carrie is also a former member of the board of directors at MGMA. Carrie began her career as an occupational therapist and has taken on a variety of roles throughout the healthcare industry, always with an eye on finding solutions for organizations and building stronger cultures and more empathic leaders within those practices. Resources: Upfront Healthcare -- https://upfronthealthcare.com/our-team/carrie-kozlowski/ Carrie Kozlowski on LinkedIn -- https://www.linkedin.com/in/carriekozlowski/ American Icon: https://www.amazon.com/American-Icon-Mulally-Fight-Company/dp/0307886069 MGMA Board of Directors -- https://www.mgma.com/about-mgma/organization/board-of-directors MGMA Member Network -- www.mgma.com/membership/get-inv…ved/member-network Sponsor: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to mgma.com/events/mpe23-financi…perations-conference to learn more and to register today. If you would like additional tools and resources related to medical practice leadership email us at [email protected]. Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Jan 4, 202330 min

Ep 360Member Spotlight: Why Prevention Helps Service Quality Care

Our guest today on the MGMA Member spotlight podcast is Felicia Nicely, Practice Administrator at Owensboro Health for Gastroenterology and Preventive Services. Felicia is a recipient of The Future Five award, which annually recognizes five professionals in healthcare who are within the first five years of their careers. Each of these recipients "has demonstrably impacted their organization or the industry." In Felicia's case, she has worked to improve efficiencies and opportunities for workflow improvement, as well as, community outreach and engagement. She has also focused on helping decrease the rate of lung cancer mortalities. Resources: MGMA Future Five Award -- https://www.mgma.com/membership/get-involved/awards/the-future-five-award MGMA Member Network -- https://www.mgma.com/membership/get-involved/member-network Sponsor: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to https://mgma.com/mpe23 to learn more and to register today. If you would like additional tools and resources related to medical practice leadership email us at [email protected]. Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Jan 2, 202324 min

Ep 359Week in Review: A Year in Review for Medical Practice Leaders

In this episode of the MGMA Week in Review podcast, we review the year that was, taking a look at legislation, patient access, and healthcare technology. Source: Further Down the Road to Recovery: The 2022 MGMA Stat Year in Review and 2023 Predictions: https://mgma.com/practice-resources/human-resources/further-down-the-road-to-recovery-the-2022-mgma-st?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-dec-2022-newsletter1108-12-27?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-dec-2022-newsletter1108-12-27&mkt_tok=MTQ0LUFNSi02MzkAAAGI8zADs-A4-VrQdEG-54ps1BWhemc-VTSArTFszgRDt7EABXqtJxzAF8cSgasi48bKXKlcOnVYb08M_fogWwsYsVkKaSpqaxMDVCt6MqIfJA Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go tohttps://mgma.com/certification/acmpe-…mative-healthcare-(1) to access this certificate program on demand so you can gain valuable insights and earn the THDC certificate! Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Dec 30, 202214 min

Ep 358Week in Review: Reducing Physician Stress, Asking for Help at Work, and an HRSA Update

In this episode of the MGMA Week in Review podcast, we feature articles on how to ask for help at work, an HRSA update, and keys to reducing physician stress. Sources: How to ask for help at work: https://hbr.org/2022/12/how-to-get-better-at-asking-for-help-at-work?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM239166 HRSA Decision Review: https://www.hrsa.gov/provider-relief/compliance/decision-review?mkt_tok=MTQ0LUFNSi02MzkAAAGI2OfzS9xKISyd9H3ry-ESJ2RTUGy12VOaT_jBhp181-SEw317xYjA6l1gVe_Dnc6sGiTSWd7gufJgkMS9_QybY-rF9drdnH43vxtQ5d1ekg HRSA Auditing Information -- https://www.hrsa.gov/provider-relief/reporting-auditing?mkt_tok=MTQ0LUFNSi02MzkAAAGI2OfzS4QGKcfwyIwhLSvtsIv5QKAjs2JSr32WYLbYxu5FSnCez9i12o3ZSlkB6wjDZUMN6ZBBERtjqzAg7CsSLadMwe0QvzTbJuJ9ZnxiBg Reducing physician burnout: https://www.ama-assn.org/about/leadership/reducing-physician-burnout-must-be-urgent-national-priority?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-dec-2022-newsletter1108-12-20?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-dec-2022-newsletter1108-12-20&mkt_tok=MTQ0LUFNSi02MzkAAAGIzyPrixgNSekUl2xZSFZgw4_PYPZKg9sGJ9EqMwwiMu0MX1it69lgzUgw60mKPDv1CMvujpU6e2v5-A0yOLBOtg576u1vjO2sHk_k7I1ngw Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go tohttps://mgma.com/certification/acmpe-…mative-healthcare-(1) to access this certificate program on demand so you can gain valuable insights and earn the THDC certificate! Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Dec 23, 20229 min

Ep 357Mindful Medicine: Managing Stress During the Holiday Season

Here’s the cleaned-up and reformatted version of the episode show notes for MGMA's Mindful Medicine podcast:MGMA Mindful Medicine Podcast Episode: Leadership, Workplace Culture, and Combating BurnoutBurnout, stress, and mental health challenges are at an all-time high for healthcare professionals. According to a recent MGMA Stat poll, 80% of healthcare leaders reported increased levels of stress or burnout in 2022.In response to this growing crisis, MGMA has launched the Mindful Medicine podcast series. Each episode features experts in psychology, neurology, leadership, and mindfulness, exploring workplace stress and providing actionable tools to address it.This Episode's GuestsMo EdjlaliCEO and Founder of Mindful Leader (mindfulleader.org/about)Mo Edjlali has a background in the tech space and project management, as well as experience as a serial entrepreneur. He has collaborated with organizations such as Accenture, FICO, and NASA. In 2013, Mo founded Mindful Leader, where he currently serves as CEO.According to its mission, Mindful Leader examines leadership practices and workplace cultures to combat increasing levels of workplace loneliness, depression, anxiety, and burnout. Mo and his team are committed to fostering leadership and creating work environments that support growth and flourishing.Dr. Jeff Comer, PhD, MHA, FACHE(drjeffcomer.com)Dr. Comer has over 20 years of experience as an interim and permanent CEO of acute and behavioral hospitals. His expertise spans rural critical access hospitals, large urban facilities, and non-profit, for-profit, and government-owned models. Dr. Comer shares his insights on leadership and workplace culture, focusing on strategies for mitigating burnout.Educational Opportunity: THDC Certificate ProgramJoin MGMA's Transformative Healthcare Delivery Certificate (THDC) Program, an in-depth online learning experience that provides healthcare leaders with mastery in:Accountable Care Organizations (ACOs)Clinically Integrated Networks (CINs)Commercial Value-Based Care ProgramsCMS Value-Based Care Programs, including MIPS and APMsAccess this program on demand at mgma.com/practice-resources/products.SponsorZOLL Data SystemsThe ZOLL A.R. Boost solution suite helps increase revenue from payers and patients while ensuring compliance with the No Surprises Act. It reduces front-end workload and frees up staff for higher-value activities.Learn more at zolldata.com/arboost.Contact InformationIf you’d like additional tools and resources related to workplace stress management, email us at [email protected] you for listening to MGMA's Mindful Medicine. Have a great day! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Dec 22, 202223 min

Ep 356Consultants' Corner: Bringing an Entrepreneur’s Mindset to Solving Healthcare Problems

MGMA Insights PodcastGuest: Jessica MinesingerOur guest today is Jessica Minesinger, founder and CEO of Surgical Compensation & Consulting (SCC) and an MGMA Consultant. Jessica specializes in helping physicians navigate compensation opportunities using data analytics. Her mission is to empower physicians to negotiate confidently, ensure pay equity, and identify organizations where they’ll thrive culturally.🔗 ResourcesMGMA Consultingmgma.com/consulting/overviewMeet Jessica Minesingermgma.com/consulting/meet-the-team/jessicaminesingerMGMA DataDivemgma.com/data/landing-pages/mgma-datadive-overview

Dec 19, 202229 min

Ep 355Week in Review: Practice Resolutions, Final Days Before Medicare Update, and Patient Hostility

In this episode of the MGMA Week in Review podcast, we feature articles on medical practice resolutions, the final days before the Medicare update, and patient hostility toward physicians and clinicians. Sources: Medical Practice Resolutions: https://www.mgma.com/data/data-stories/what’s-your-2023-resolution-for-improving-patient Contact Congress Portal -- mgma.com/advocacy/get-involve…Uq8aMonwZec5-etCoA#/ MGMA Letter to Congress -- mgma.com/news-insights/press/…zd6CkDovpOsn4Uibqlqw Hostility Toward Physicians in Patient Messages: https://healthexec.com/topics/health-it/medical-records/ehr-review-burnout-hostility-physicians-messages?mkt_tok=MTQ0LUFNSi02MzkAAAGIqyV-t9JtKVVWYS20ZliMcHyIyn4HjjqthF0s3mOO8BItWtifDb3bFY39bmp1sYXSL0bDaggzV5O30-Mw2JPaDsvOtbRQ4lyeCmGYIQGE3A Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go tohttps://mgma.com/certification/acmpe-certificates/certificate-programs/certificate-program-transformative-healthcare-(1) to access this certificate program on demand so you can gain valuable insights and earn the THDC certificate! Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Dec 16, 20228 min

Ep 354Member Spotlight: ‘Your Customer is Anybody You Look at Except the Person in the Mirror’

Our guest today is Martin Shehan, vice president of Provider Practices at Mercer Health Medical Group. Mercer Health has been named an MGMA Better Performer and Martin is here to discuss the philosophy and the processes that helped the practice achieve that distinction. Resources: Better Performers: https://www.mgma.com/data/benchmarking-data/better-performers Mercer Health Profile: https://www.mgma.com/practice-resources/operations-management/mgma-better-performers-mercer-health-medical-group MGMA DataDive: https://www.mgma.com/data/landing-pages/mgma-datadive-overview Sponsor: This episode is brought to you by the MGMA Emerald Card* (about.mgma.cards/), the premier card built specifically for medical practice owners. With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to about.mgma.cards/ to get started today. *Conditions apply. Subject to approval. Mercantile Financial Technologies, Inc. is a financial technology company, not a bank. The MGMA Credit Cards are issued by Hatch Bank pursuant to a license from Mastercard. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Review the cardholder agreement at about.mgma.cards/terms. If you would like additional tools and resources related to medical practice leadership email us at [email protected]. Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Dec 14, 202227 min

Ep 353Week in Review: Collecting Patient A/R, A Medicare Update, and AI Helping With Burnout

In this episode of the MGMA Week in Review podcast, we feature articles on collecting patient A/R, more updates on Medicare, and bots and burnout. Sources in this episode: Collecting Patient A/R: https://www.mgma.com/data/data-stories/a-structured-approach-to-collecting-patient-a-r Contact Congress Portal -- mgma.com/advocacy/get-involve…Uq8aMonwZec5-etCoA#/ MGMA Letter to Congress -- mgma.com/news-insights/press/…zd6CkDovpOsn4Uibqlqw Bots and Burnout: https://www.fiercehealthcare.com/ai-and-machine-learning/how-ai-decreasing-burnout-allowing-health-professionals-work-top-their The Medicare Outlook Webinar: mgma.com/events/2023-medicare…ZwG5szFJTsD6xOjg5Ekw Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go to https://mgma.com/certification/acmpe-certificates/certificate-programs/certificate-program-transformative-healthcare-deli to sign up for this certificate program on demand so you can gain valuable insights and earn the THDC certificate! Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Dec 10, 20229 min

Ep 352Business Solutions: Using Visuals and Graphics to Reduce Diagnostic Error

Our guest today is Dr. Art Papier, co-founder and CEO at VisualDx. A dermatologist, Dr. Papier has a particular interest in the visual and graphical representation of diagnosis and reducing diagnostic error. In line with this goal, he is focused on transforming medical care to include the use of information technology at the time of decision-making. Resources: VisualDx: https://www.visualdx.com/ VisualDx Success Stories: https://www.visualdx.com/success-stories/ Dr. Art Papier on LinkedIn https://www.linkedin.com/in/art-papier-md-a94b256/ Sponsor: This episode is brought to you by the MGMA Emerald Card* (https://about.mgma.cards/), the premier card built specifically for medical practice owners. With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to https://about.mgma.cards/ to get started today. *Conditions apply. Subject to approval. Mercantile Financial Technologies, Inc. is a financial technology company, not a bank. The MGMA Credit Cards are issued by Hatch Bank pursuant to a license from Mastercard. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Review the cardholder agreement at https://about.mgma.cards/terms. If you would like additional tools and resources related to medical practice leadership email us at [email protected]. Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Dec 7, 202229 min

Ep 351Week in Review: The Great Resignation, More Letters to Congress, and Medicare Outlook Webinar

In this episode of the MGMA Week in Review podcast, we feature articles on the great resignation and healthcare, more letters to Congress, and a Medicare outlook webinar Sources in this episode: Contact Congress Portal -- mgma.com/advocacy/get-involve…Uq8aMonwZec5-etCoA#/ MGMA Letter to Congress -- mgma.com/news-insights/press/…zd6CkDovpOsn4Uibqlqw The Great Resignation and Healthcare: https://www.mgma.com/data/data-stories/the-great-resignation-and-healthcare-executives-wh The Medicare Outlook Webinar: https://mgma.com/events/2023-medicare-outlook?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-dec-2022-newsletter1201&mkt_tok=MTQ0LUFNSi02MzkAAAGIbMI6IvZhveEEKbPBh4aqPM4cEsKbQIeHa_cmuEiBLXsyLglR9gWpCMRweavsOsF9SrmIYXq9zA5MQ6mEu3-iBhZwG5szFJTsD6xOjg5Ekw Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go to mgma.com/event to attend this certificate program December 6-7 to gain valuable insights and earn the THDC certificate! Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Dec 2, 20227 min

Ep 350A Lifetime of Achievement: Melding the Business of Care with the Practice of Medicine

Our guest today is Deb Wiggs, FACMPE. Deb has dedicated her career to improving medical practices and the care patients receive and is the 2022 MGMA Lifetime Achievement Award winner. Deb is a former board chair of MGMA and was once the interim CEO of the organization, but her lasting impact on the industry may be her steadfast commitment to mentoring other healthcare leaders. Sponsor: This episode is brought to you by the MGMA Emerald Card* (https://about.mgma.cards/), the premier card built specifically for medical practice owners. With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to about.mgma.cards/ to get started today. *Conditions apply. Subject to approval. Mercantile Financial Technologies, Inc. is a financial technology company, not a bank. The MGMA Credit Cards are issued by Hatch Bank pursuant to a license from Mastercard. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Review the cardholder agreement at https://about.mgma.cards/terms. Education Opportunity: THDC Certificate Program: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs, including MIPS and APMs. Go to www.mgma.com/events to attend this certificate program December 6-7 to gain valuable insights into these new healthcare models. Contact Information: If you would like additional tools and resources related to medical practice leadership email us at [email protected]. Thank you again for taking the time to listen to MGMA’s Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Dec 1, 202226 min

Ep 349Week in Review: a Medicare Update, Scheduling Troubles, and Physician Burnout

In this episode of the MGMA Week in Review podcast, we look at articles on Medicare, scheduling troubles, and physician burnout. Sources in this episode: Physician Burnout -- https://www.medicaleconomics.com/view/covid-19-pandemic-intensified-burnout-in-primary-care-physicians-around-the-world Scheduing Troubles -- troubles-force-61-of-patients-to-skip-medical-care/?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-nov-2022-newsletter1108-11-22&mkt_tok=MTQ0LUFNSi02MzkAAAGIPv80Cfqtr8txMz0uv2taCvChXPLtYe- Medicare Analysis: https://mgma.com/practice-resources/government-programs/analysis-final-2023-medicare-physician-payment-and?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-nov-2022-regalert1122&mkt_tok=MTQ0LUFNSi02MzkAAAGIQD9JkvuOQ2RoECS5-w2VfaQQZq86McnmG7mntgXvo6WwFrN7OhRSJ5p50gvkRNogG7NNECDyK5RQIZNvQ_m71OoMW24Txlsmu92e7YoKiw Medicare Webinar: https://www.mgma.com/events/2023-medicare-outlook?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-nov-2022-regalert1122&mkt_tok=MTQ0LUFNSi02MzkAAAGIQD9JkrP7V7x6UP1wf24Po8pCMOHnOL7dByLTvb6p6ihug7TEMbcFr4UJknePhVyhD6doqncPw7ttvKhQIP8xlWkL7wp8XXxMXIo3Pg00zw Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go to mgma.com/event to attend this certificate program December 6-7 to gain valuable insights and earn the THDC certificate! Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Nov 25, 202210 min

Ep 348Business Solutions: Helping Practices Improve Their Purchasing Power

Our guest today is Sam Poirier, CEO at Mercantile Financial, the industry-specific credit card platform designed to meet the unique needs of small businesses. Sources: MGMA Emerald Card: https://about.mgma.cards/ Sam Poirier LinkedIn: https://www.linkedin.com/in/samuelpoirier/ Mercantile: https://www.getmercantile.com/about Mercantile Industry News: https://www.prweb.com/releases/2022/10/prweb18949642.htm Education Opportunity: THDC Certificate Program: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs, including MIPS and APMs. Go to www.mgma.com/events to attend this certificate program December 6-7 to gain valuable insights into these new healthcare models. Sponsors: This episode is brought to you by the MGMA business credit card (https://about.mgma.cards/). With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to https://about.mgma.cards/ to get started today. Contact Information: If you would like additional tools and resources related to workplace stress management email us at [email protected]. Thank you again for taking the time to listen to MGMA’s Business Solutions. If you have opportunities you'd like to share, go to https://www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Nov 22, 202219 min

Ep 347Week in Review: Practice Productivity, a Letter to Congress, and Doctors and Telehealth

In this episode of the MGMA Week in Review podcast, we feature articles on practice productivity, a letter to Congress, and doctors and telehealth. Sources in this episode: Contact Congress Portal -- https://mgma.com/advocacy/get-involved/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGIJKhuOEUGbRiKZ86fKx1Kxu7ldDx5637rWZ9rWmcLLDTYCrRcFAJQDHMwSnZ3-0zNpcLl6X-0rB5Udb0BIsogK7BCUq8aMonwZec5-etCoA#/ MGMA Letter to Congress -- https://mgma.com/news-insights/press/november-14,-2022-mgma-legislative-recommendations?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-nov-2022-newsletter1117&mkt_tok=MTQ0LUFNSi02MzkAAAGIJKhuOCfrKv4nOkZRQrRvj16IRwBMlymqkyrP26tVcZwusn6kt9TLIPMSQ8eem2rkRA4kgvymbKeeh0Q4nesSdAzd6CkDovpOsn4Uibqlqw Doctors and Telehealth: https://www.ama-assn.org/practice-management/digital/4-must-haves-doctors-stick-telehealth?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-nov-2022-newsletter1108-11-15&mkt_tok=MTQ0LUFNSi02MzkAAAGIGvLGPX9r47x5jKcwuZEA3z9BE-djAHn-PZPCzrcF9o4NQM9HHBUDeIR1ao1lhp8khnuFVsN1ezs4bMqYLfMupQZyQZFvrQpg_GqWvj08ug Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go to mgma.com/event to attend this certificate program December 6-7 to gain valuable insights and earn the THDC certificate! Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Nov 18, 20229 min

Ep 346Mindful Medicine: Beating Burnout for More Effective Leadership

MGMA Mindful Medicine Podcast Episode: Beating Burnout for More Effective Leadership with Dr. Jeff ComerBurnout, stress, and mental health challenges are at an all-time high for healthcare professionals. According to a recent MGMA Stat poll, 80% of healthcare leaders reported increased levels of stress or burnout in 2022.To address this growing epidemic, MGMA has launched the Mindful Medicine podcast series. In each episode, we feature experts in psychology, neurology, leadership, and mindfulness to explore workplace stress and provide tools and resources to combat it.This Episode's GuestFor our inaugural episode, we welcome Dr. Jeff Comer, PhD, MHA, FACHE, who has more than 20 years of experience as an interim and permanent CEO of acute and behavioral hospitals. Dr. Comer has worked in a range of healthcare settings, from rural critical access hospitals to large urban facilities, across non-profit, for-profit, and government-owned models.On this episode, Dr. Comer shares strategies for "Beating Burnout for More Effective Leadership" and explores the positive impact of kindness in the workplace.Educational Opportunity: THDC Certificate ProgramJoin MGMA's Transformative Healthcare Delivery Certificate (THDC) Program for an in-depth online learning experience. Gain mastery of:Accountable Care Organizations (ACOs)Clinically Integrated Networks (CINs)Commercial Value-Based Care ProgramsCMS Value-Based Care Programs, including MIPS and APMsThis program will be held December 6-7. For more details, visit mgma.com/events.SponsorsZOLL Data SystemsThe ZOLL A.R. Boost solution suite increases revenue from payers and patients while ensuring compliance with the No Surprises Act. It reduces front-end workload and frees up staff for higher-value activities.Learn more at zolldata.com/arboost.Contact InformationIf you’d like more tools and resources related to workplace stress management, email us at [email protected] you for listening to MGMA's Mindful Medicine. Have a great day! Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Nov 17, 202227 min

Ep 345Week in Review: Medical Practice Staffing, PFF Update, and the Surgeon General's Well-Being Report

In this episode of the MGMA Week in Review podcast, we feature articles on Hiring Practice Staff, PFF Update, and Surgeon Genera's Well-Being Report Sources in this episode: Telehealth Strategies -- www.mgma.com/data/data-stories/…ent-demand-in-2023 PFS Fact Sheet -- www.cms.gov/newsroom/fact-sheet…yOp1IIa3Q0tEGUc0tNQ MGMA Statement on Physician Fee Final Rule -- www.mgma.com/news-insights/pres…LeKbnAVFEDJpsh_7YA Grace Under Pressure: productiveleaders.com/how-to-stay-ca…ring-a-crisis/ Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go to mgma.com/event to attend this certificate program December 6-7 to gain valuable insights and earn the THDC certificate! Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Nov 12, 20229 min

Ep 344Member Spotlight: Making a Difference in Healthcare Legislation

Our guest today is Misty Hickman, chief informatics officer at Galen Medical. Misty is this year’s recipient of the MGMA Legislative Liaison of the Year Award. The award recognizes a medical practice professional serving as a state MGMA Legislative Liaison who has provided outstanding leadership in the education and motivation of MGMA members through grassroots and advocacy involvement on legislative and regulatory issues of importance to medical group practices. Resources: MGMA Award Winners: www.mgma.com/membership/get-inv…s/2021-mgma-awards Education Opportunity: THDC Certificate Program: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs, including MIPS and APMs. Go to www.mgma.com/events to attend this certificate program December 6-7 to gain valuable insights into these new healthcare models. Sponsors: Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table. Veradigm: Are you looking to strengthen your medical practice by boosting practice profitability and streamlining communications with payers and patients? Veradigm Payerpath is an end-to-end revenue cycle management suite of solutions that interface seamlessly with all major PM systems. For more information, go to www.veradigm.com Contact Information: If you have feedback on this episode or have someone you want us to interview contact us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Nov 8, 202224 min

Ep 343Week in Review: Telehealth Strategies, Physician Fee Final Rule, and Grace Under Pressure

In this episode of the MGMA Week in Review podcast, we feature articles on telehealth strategies, the physician fee final rule, and grace under pressure. Sources in this episode: Telehealth Strategies -- https://www.mgma.com/data/data-stories/telehealth-utilization-and-patient-demand-in-2023 PFS Fact Sheet -- https://www.cms.gov/newsroom/fact-sheets/calendar-year-cy-2023-medicare-physician-fee-schedule-final-rule?mkt_tok=MTQ0LUFNSi02MzkAAAGH3Fl7YtY0DCXLKez1ECZzUmxf71ZADQHZLhdh_ggEU3rUBw_MlDnH8Qui5iyQ_ob3cdynFvaiBYiiSty_0NIwA6AyOp1IIa3Q0tEGUc0tNQ MGMA Statement on Physician Fee Final Rule -- https://www.mgma.com/news-insights/press/november-1,-2022-mgma-statement-on-cms-final-2023?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-nov-2022-newsletter1103&mkt_tok=MTQ0LUFNSi02MzkAAAGH3Fl7Yo6kvfxIm3pTqWYUuex-4XQ6NDQRPQz5GwjFTHVU7Fvko0kQQVRvi9HmNqdsKdQQw_-1P_ozZVOPD8e6WjcwLeKbnAVFEDJpsh_7YA Grace Under Pressure: https://productiveleaders.com/how-to-stay-calm-and-focused-during-a-crisis/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference DX, Nov. 8-10. To register or learn more go to mgma.com/events/medical-pract…eaders-conference-dx If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Nov 4, 20229 min

Ep 342Member Spotlight: Making an Impact with Innovative Mental Health Programs

Our guest today is Natalia Szczygiel, director of operations, Psychiatry and Behavioral Medicine, Corewell Health. Natalia is this year’s recipient of the MGMA Harwick Innovation Award for her work in mental health programs and suicide prevention. Resources: MGMA Award Winners: https://www.mgma.com/membership/get-involved/awards/2021-mgma-awards Education Opportunity: THDC Certificate Program: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs, including MIPS and APMs. Go to www.mgma.com/events to attend this certificate program December 6-7 to gain valuable insights into these new healthcare models. Sponsors: Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table. Veradigm: Are you looking to strengthen your medical practice by boosting practice profitability and streamlining communications with payers and patients? Veradigm Payerpath is an end-to-end revenue cycle management suite of solutions that interface seamlessly with all major PM systems. For more information, go to www.veradigm.com Contact Information: If you have feedback on this episode or have someone you want us to interview contact us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Nov 2, 202225 min

Ep 341Week in Review: Ancillary Revenue, Prior Authorization Reform Bill, and Empathetic Leaders

In this episode of the MGMA Week in Review podcast, we feature articles on ancillary revenue, the Prior Authorization Reform Bill, and the power of empathetic leaders. Sources in this episode: Adding Ancillary Services -- https://www.mgma.com/data/data-stories/being-intentional-when-adding-ancillary-services Prior Authorization Reform -- https://www.mgma.com/practice-resources/government-programs/mgma-annual-regulatory-burden-report-2022?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-oct-2022-newsletter1027&mkt_tok=MTQ0LUFNSi02MzkAAAGHuFoOw2drXTl7VQpL0AJfcFoy011oz9fs2qPJcIr3RfZQEXzClLD6p_kegNJu5RNdnJpTFzhYbTOpFgDL24gd7miPM4eSSflveAqLNaoD3w Prior Auth Letters to Congress -- https://www.congressweb.com/MGMA/44/ Empathetic Leaders: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwjal66c-4P7AhW7MDQIHW33AbEQFnoECBYQAQ&url=https%3A%2F%2Fhbr.org%2F2022%2F08%2F4-ways-to-communicate-with-more-empathy&usg=AOvVaw28VkpmIVIZ7ivvvsnXAy0p Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference DX, Nov. 8-10. To register or learn more go to mgma.com/events/medical-pract…eaders-conference-dx If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 28, 20229 min

Ep 340Business Solutions: Understanding Impacts from 2023 Outpatient E/M Coding Guidelines

Our guest today is Juli Smith, Director of Strategic Partnerships, ZOLL® Data Systems. Throughout her career, Juli has developed partnerships that enable health systems and providers to realize more revenue, decrease bad debt and increase operational efficiencies. At Zoll, she has also become a nationally known speaker on emergency medicine coding and reimbursement issues. Resource: Updates and Impacts from 2023 Outpatient E/M Coding Guidelines – on demand (this is an on-demand webinar that qualifies for continuing education credits) https://www.mgma.com/events/updates-and-impacts-from-2023-outpatient-e-m-codin Sponsors: Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table. MGMA Events: Medical Practice Excellence: Leaders Conference (DX) Can't make it to Boston? Let us simplify the Medical Practice Excellence Conference by delivering premier content to your space on November 8-10. Go to mgma.com/events to register today. Contact Information: If you have feedback on this episode or have someone you want us to interview contact us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 25, 202230 min

Ep 339Week in Review: Patient Self-Service Tools, MIPS Group Election Period, and Workforce Well-Being

In this episode of the MGMA Week in Review podcast, we feature articles on patient self-service tools, MIPS virtual group election is open, and workforce well-being report released. Sources in this episode: Patient Self-service Tools -- https://www.mgma.com/data/data-stories/amid-staffing-shortages,-it%E2%80%99s-time-to-help-patient Virtual Group Election Period is Open -- https://qpp.cms.gov/?mkt_tok=MTQ0LUFNSi02MzkAAAGHlEH2RqM2djTebWczuzTUepyXTizktbGtdITGOQjx-MnyRppcmEs7wbmIQLHjydFi0Vhmphg__vzVkCJK13_KA3IUY8jUuk36w6_yMJEx2Q#:~:text=Virtual%20Group%20Election%20Period%20Is%20Now%20Open?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-oct-2022-newsletter1020 National Plan for Health Workforce and Well-Being: https://nam.edu/initiatives/clinician-resilience-and-well-being/national-plan-for-health-workforce-well-being/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference DX, Nov. 8-10. To register or learn more go to mgma.com/events/medical-pract…eaders-conference-dx Consider taking the Greenbelt course to take your career to the next level. Go to mgma.com/green to learn more or to register today. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 21, 20227 min

Ep 338Business Solutions: The Integration of Technology in Successful Value-Based Care Models

Our guest today is Dr. Michael Blackman, chief medical officer, at Greenway Health. A primary care physician at heart, Dr. Blackman brings an extensive background in health IT product management along with his knowledge of outpatient and inpatient care. He believes healthcare is a team sport that requires the talents of all contributors working together to succeed. Resources: Dr. Michael Blackman: https://www.greenwayhealth.com/leadership/dr-michael-blackman Greenway Health: https://www.greenwayhealth.com/ Education offering: We want to share an exciting offering from MGMA – The Lean Six Sigma Green Belt Program. This 7-week, instructor-led online course will explore lean techniques and evaluation processes with the goal to eliminate steps that don’t add value to your organization. The Green Belt program runs from Oct. 25 – Dec. 13 and is eligible for 30 ACMPE and 30 CEU credits. Visit mgma.com/green to learn more and to register. Sponsors: MGMA Events: Medical Practice Excellence: Leaders Conference (DX) Can't make it to Boston? Let us simplify the Medical Practice Excellence Conference by delivering premier content to your space. This online conference delivers more than ten hours of sessions streamed live from the Medical Practice Excellence Conference. Sessions include several concurrent sessions packed with great exclusive online content presented live, general session content and special networking opportunities with peers. MPE: Leaders (DX) attendees also have access to interviews and podcasts, November 8-10. Go to mgma.com/events to register today. Contact Information: If you have feedback on this episode or have someone you want us to interview contact us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 19, 202225 min

Ep 337Week in Review: Mission, Vision and Values, Regulatory Burden Report, and The Two-Minute Morning

In this episode of the MGMA Week in Review podcast, we feature articles on mission, vision and values, the 2022 Regulatory Burden Report, and the two-minute morning for happiness and success. Sources in this episode Mission, Vision and Values -- https://www.mgma.com/data/data-stories/where-do-you-see-your-practice-going-a-vision-stat 2022 Annual Regulatory Burden Report -- https://mgma.com/practice-resources/government-programs/mgma-annual-regulatory-burden-report-2022?utm_source=nl-gov-ed-washington-connection-2022-10-13&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGHcDQ-c3Bp223ZHVnE4J5u8HTJq19gSchzHZjTZPC0dUl6w3X4_sQt5wzLULyR75MMW2x2s11WkXBUwH1g-j0vmGGuBGvju6bpNfPJRya-ZQ Neil Pasricha -- https://www.neil.blog/archive Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference DX, Nov. 8-10. To register or learn more go to https://mgma.com/events/medical-practice-excellence-leaders-conference-dx Consider taking the Greenbelt course to take your career to the next level. Go to mgma.com/green to learn more or to register today. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 15, 20228 min

Ep 336Live from Boston: For She's a Jolly Good Fellow

This week we're in Boston at the MGMA Medical Practice Excellence Leaders Conference. In today's episode, we talk with Doral Davis-Jacobsen, MBA, FACMPE, and a managing consultant with over 20 years of experience in healthcare business process improvement, focusing on next generation managed care contracting, revenue cycle, benchmarking, operations optimization, quality initiatives, financial modeling, and project management. Jacobsen talks about her FACMPE journey and how that was transformative in her healthcare career. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 14, 202222 min

Ep 335Live from Boston: Having Meaningful Conversations

This week we're in Boston at the MGMA Medical Practice Excellence Leaders Conference. In today's episode, we talk with Mariely Taveras, practice manager with the pulmonary practice at Weill Cornell Medicine. Taveras talks about networking with peers, the goals she had for this week in Boston, and her aspirations as a healthcare leader. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 12, 202216 min

Ep 334Live from Boston: Activating Patients for Necessary Care and Visit Adherence

This week we're in Boston at the MGMA Medical Practice Excellence Leaders Conference. In today's episode, we talk with Carrie Kozlowski, OT, MBA, Chief Operations Officer & Co-Founder, Upfront Healthcare, and Maria McGowan, Senior Vice President, Marketing, Duly Health & Care. Carrie and Maria talk about patient care, building trusting relationships with patients, and they also explain what they're looking to add to their own leadership toolbox this week at the conference. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 10, 202213 min

Ep 333Week in Review: The Mess With Mask Rules, APM Incentive Payments, and Flexible Strategies

In this episode of the MGMA Week in Review podcast, we feature articles on the mess with mask rules, APM incentive payments, and flexible strategies. Sources in this episode Mask Rules -- https://www.mgma.com/data/data-stories/no-one-size-fits-all-approach-to-mask-rules-headin Qualifying APM Participants (QPs) -- https://go.mgma.com/dc/ugUULpIqHqbGua1qDPD-JhOj2oADozmDQrqPi282j7NBOAb7EN_fB1YtSefjjsXuNEIYRA8FXEBf6Oi9S6Vk_9ARlcmYaaxWq9blGAQoodjFGbn2-5C2Wr35I1CQXTYM_eB1tH3PuGJI4gOju-n9FtwzFxeauhd1ib8HkLm40UvoWPY2C2uQHwjdAc2LkYm2lcK1b5Kw_Xt19dlyAju5aR920joJEQuctd674Lk4ZjiQKY183rag1F9tu0nD6kH-sRNxP52_nVpUfU9eQVQJ7zVeKYAXWnMHXpe996a4kWtkEd6DJALe3FZJ6YbRB3UihEsA0PBUPxXf2p2Qi6Y-H94cHY7JdjJlw2I7elOjA_U9QdFrf9lxgyEdo7FBsCWkMpxzhCEfSlbTpJrsPYKU5QBORNJSrG6MsOXgR184-u4N9qCPISTJNhbZnl5rqPGKlDWZ6uY8hXkR-zd1FPqElg-LEOWToSYpWEWeoANJ6Ec3cSVG4smTftQeiWY4wPxtAUzVBhyOSgRytG2ObwHAoltVdcGf_HiUOLpffQVZUFB19E2fn7dEqtmv9suldwkwPMQ-Np9Y1toHsman8Yax7X6vtUz9t3kgGJGBnuPHZDEYglBsJ05UZh6AAX3IrTdydQQzpK06g1lJYAVoS2_4nQjmE4ha7vlyocqJ8R1HAMHMJQLBNLPZFOds8USV9Isv7QHUxvlbqC9GzLQW1mfa1BlKtZxb0C7IGmzIQB58NUd91WqF_bR8QiuM26FJcHWabiVdGqdSiPcmx1Zp6LXWsTK2Ur7aTDgxTCh-g-_RUdBHMfbnpeEJ69L6XAtpn1CMRDAPGsFj6_aFZgZQcNJmM-_PXni0v6-3M_lv82r3qsmD20zAnQhmT2DAoNiH32MnMOK-Umlhve9UoKp9CxpmC7IH493ZNbyXfhqUO5QJrzJw1D1zG0eYPRvw5KkQu5Dvtn1X0L6pqCbHLwRwDAKwe6PckhLDFJhXrIS8QqjGCruiTytPzUE1LrhQKuOYPUzKCDLT0flDCKBPSLAsJ42ofjoRlZT-jpOSZ6dF8kYbPhicsCPBHbEU3yCK8zszoz4dwz4-tnoGD9VKD-S-Eri5rHRmt6BlqteyBX_LBZivprasLfKb8TQiCDoTD4VFuJ7g9SWatPISd8PvWaCSH3L7L59i8WQN0jI9L_ZDpkCrl5uv81MFN_8bePYesDvKY9vMETOmItzMSeVH3rUEH5vCL5bta6gFPAN0c1PmVpAvVeYVgrduOLDV6BdqMKQ5gg7LY04xPNM0uAL-AJ72eC51mwUfynKxakxMypOFPGagUsQ=/MTQ0LUFNSi02MzkAAAGHTCaGQ29abCCYbmL1UMAR8lEa9vhw39NXVNqhIeGektuqC0uJHqBlS183zQGkCJTU4fw6sV4= APM Incentive Payment Zip Files -- https://go.mgma.com/dc/ugUULpIqHqbGua1qDPD-JhOj2oADozmDQrqPi282j7NBOAb7EN_fB1YtSefjjsXuNEIYRA8FXEBf6Oi9S6Vk_ycLXV9ZmjXXbvhb0AI1xuDQzQOUzNJxBCen1WfW3vVQfpzGZE6siep_f1oBAtVsGSxzFjureBj-yjGFFNYtMlbq3228Qf-Q9ClgFwmJCf2AvpUMSGs_IYU48HNvM-81w_iAhrI_Gvm07Nh-MlRbMd6Hald0Yc3ayIL4CB7ofpafyvtsHzDFOG-y6jA2PPKXskESA3nvN_JS1n0WTDDIhIcxZS-W0gOxBz9rntRtoR_AHqPKSJoQQsC5W0sOOwCA-xXM-OY8n_sJa9eMjEskLRTBMhQHnUzsVSzc5dSQfR7cVd6HBv2DdYxra3UQ-0QjoOe3QiA4aUMYDHlbtrvexAkN1WkUwa40BexGXOORbq5foQGjMMREUn15wKQsnc3abFuJ9bJ2jwAOYBBjT8MsB62odmbx62zA3Q6b59DGunH_da4FuXp3-nQJu3RPfxaAbM3lTBDPMU1269C92TMNjy-GFXUMhs-EQEmgMV6fMvoikdotUJ4vwjW52C8dRwyhyiE7U3WMzhwWF8BFyJC3pL3PVsqjQzainQCkNn_wPGvpoUjsl-Lh5JeHUcpMQlqTLF7h6cO5lkvW86AIBkP_nIU=/MTQ0LUFNSi02MzkAAAGHTCaGQ29abCCYbmL1UMAR8lEa9vhw39NXVNqhIeGektuqC0uJHqBlS183zQGkCJTU4fw6sV4= Quality Payment Program (QPP) Help Desk -- https://go.mgma.com/MTQ0LUFNSi02MzkAAAGHTCaGQysZx4tDyJw0VfbgYNX6482sMrbK7vk1cmoViRyNpyHsvMcI15Xc7JjfUjY68WRICEQ= Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference Consider taking the Greenbelt course to take your career to the next level. Go to mgma.com/green to learn more or to register today. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 8, 20229 min

Ep 332The Benefits of Getting Your Greenbelt

Our guest today is Owen Dahl, MGMA consultant and teacher of the upcoming Lean Six Sigma Green Belt Program. This 7-week, instructor-led online course will explore lean techniques and evaluation processes with the goal to eliminate steps that don’t add value to your organization. The Green Belt program runs from Oct. 25 – Dec. 13 and is eligible for 30 ACMPE and 30 CEU credits. Visit mgma.com/green to learn more and to register. Resources: MGMA Leaders Conference: mgma.com/events/medical-pract…e-leaders-conference MGMA’s Leaders Blog: www.mgma.com/events/medical-pra…rence/leaders-blog Sponsors: Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table. Veradigm: Are you looking to strengthen your medical practice by boosting practice profitability and streamlining communications with payers and patients? Veradigm Payerpath is an end-to-end revenue cycle management suite of solutions that interface seamlessly with all major PM systems. For more information, go to www.veradigm.com Contact Information: If you have feedback on this episode or have someone you want us to interview contact us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 7, 202233 min

Ep 331Why Fighting Against Ageism in the Workplace Creates Better Places to Work

Our guest today is Ashton Applewhite, author of the best-selling book, This Chair Rocks: A Manifesto Against Ageism. Ashton is a keynote speaker at the Medical Practice Excellence Leaders Conference In Boston on Tuesday, October 11 at 10 am ET. Ashton will be talking on the topic of Age Against the Machine: Ending Ageism in the Workplace. Resources: This Chair Rocks: A Manifesto Against Ageism -- https://thischairrocks.com/ LinkedIn: https://www.linkedin.com/in/ashton-applewhite-64658/ YouTube: https://www.youtube.com/c/AshtonApplewhiteVideos Anti-Aging Clearinghouse: https://oldschool.info/ MGMA Leaders Conference: https://mgma.com/events/medical-practice-excellence-leaders-conference MGMA’s Leaders Blog: https://www.mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog Education offering: We want to share an exciting offering from MGMA – The Lean Six Sigma Green Belt Program. This 7-week, instructor-led online course will explore lean techniques and evaluation processes with the goal to eliminate steps that don’t add value to your organization. The Green Belt program runs from Oct. 25 – Dec. 13 and is eligible for 30 ACMPE and 30 CEU credits. Visit mgma.com/green to learn more and to register. Sponsors: Zoll Data Systems: The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table. Veradigm: Are you looking to strengthen your medical practice by boosting practice profitability and streamlining communications with payers and patients? Veradigm Payerpath is an end-to-end revenue cycle management suite of solutions that interface seamlessly with all major PM systems. For more information, go to www.veradigm.com Contact Information: If you have feedback on this episode or have someone you want us to interview contact us at [email protected] Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 5, 202223 min

Ep 330Week in Review: A Surge in Demand for Behavioral Health, an EHI Update, and Screening for Anxiety

In this episode of the MGMA Week in Review podcast, we feature articles on the surge in behavioral health needs, an update on electronic health information, and plans for anxiety screenings. Sources in this episode: A Surge in Demand for Behavioral Health Services -- https://www.mgma.com/data/data-stories/how-medical-practices-are-adapting-to-the-surge-in Information Blocking Toolkit -- https://www.mgma.com/resources/government-programs/information-blocking-toolkit-for-medical-groups?utm_source=nl-gov-ed-washington-connection-2022-09-29&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGHKBu7nXLehy-LLIJFwu6VIFZhIYZkwMUgJRHLKIMY_rib3psY_LJsJF61vLuyF_ZVKF8XuM_LyQxyMQeaw0EUyL3j4gEYVgeIqyUbdo5hhw Routine Anxiety Screenings -- https://apnews.com/article/science-health-covid-mental-b6bdfec54c16ff04ca18bba18000bbf9?mkt_tok=MTQ0LUFNSi02MzkAAAGHHsx4UHapuh7Wj13zwDrpnSUIQAhKCsk6EFZFzXCd5obPTaPG0dh0rzWv5zrEWl1gGXZ-Wdm1WCd5R1-FLe6EiDpk5qDvMFFa1bPHsAikhA Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference Consider taking the Greenbelt course to take your career to the next level. Go to mgma.com/green to learn more or to register today. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Oct 1, 20227 min

Ep 329Member Spotlight: From Kansas to Hawaii – One Healthcare Leader’s Pandemic Odyssey

Our guest today is Erica Helsel, chief operations officer at Transformation Health Network. Erica is our first person to interview in our new MGMA podcast, Member spotlight, where we talk with practice leaders and hear their stories. If you’re interested in being interviewed, email us at [email protected]. In our first member spotlight episode, we learn about Erica’s pandemic odyssey that took her from Kansas to Hawaii, and we learn about her role as a change agent in the healthcare world. Resources: MGMA Leaders Conference: www.mgma.com/events/medical-pra…onference/register MGMA’s Leaders Blog: mgma.com/events/medical-pract…ference/leaders-blog Entrepreneurial Operating System: https://www.eosworldwide.com/ Education offering: We want to share an exciting offering from MGMA – The Lean Six Sigma Green Belt Program. This 7-week, instructor-led online course will explore lean techniques and evaluation processes with the goal to eliminate steps that don’t add value to your organization. The Green Belt program runs from Oct. 25 – Dec. 13 and is eligible for 30 ACMPE and 30 CEU credits. Visit mgma.com/green to learn more and to register. Sponsor: This episode is brought to you by ZOLL Data Systems A.R. optimization solutions for healthcare. The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit www.zolldata.com/arboost to learn how you can ensure no payments are left on the table. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Sep 28, 202225 min

Ep 328Week in Review: The Staffing Challenge, Medicare Payment Cuts, and Defeating Negative Self-Talk

In this episode of the MGMA Week in Review podcast, we feature articles on the great staffing challenge, an update on Medicare payment cuts, and how to defeat negative self-talk. Sources in this episode: Staffing is still the biggest challenge for practices -- https://www.mgma.com/data/data-stories/healthcare-in-2023-staffing-is-still-the-biggest-c Medicare payment cuts -- https://mgma.com/advocacy/get-involved/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGHBA7KMbDHewZ0Zfg0m013nkt7vqo1j60jXXopgNZ0rl-tbQpDNWHyYZVKqfvlXk4lMGrO6Vf08WeJUCbxuyf3zd35hA_-9ZndiRpKasSYRw#/67 Payment Reductions to Medicare Rates --https://mgma.com/practice-resources/government-programs/impact-of-payment-reductions-to-medicare-rates-in-?utm_source=nl-gov-ed-washington-connection-2022-09-22&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGHBA7KMYNTdR9XhUPjgXEy4iXRPT5PTIf4phKxfd0sQlvJjeP6XJFoXbzk_w1o9ubiKiz2V7EEaArygPbQXhyw281lVfmgzABxCJOfPSbDGQ End negative self-talk -- https://productiveleaders.com/tips-for-defeating-negative-self-talk/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference Consider taking the Greenbelt course to take your career to the next level. Go to mgma.com/green to learn more or to register today. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Sep 23, 20228 min

Ep 327Leadership Insights: 5 Factors of Employee Burnout and How to Avoid Them

Our guest today is Christina Haxton, CEO and founder of The Center for Sustainable Strategies. Christina is here today to talk about the five factors of employee burnout and how to avoid them. Resources: The Center for Sustainable Strategies: https://centerforsustainablestrategies.com/ Christina Haxton on LinkedIn: https://www.linkedin.com/in/christinahaxton/ Deloitte Burnout Study 2022: https://action.deloitte.com/insight/1568/burnout-is-a-current-problem-requiring-long-term-solutions Harvard Business Review on The Great Resignation: https://hbr.org/2021/10/with-so-many-people-quitting-dont-overlook-those-who-stay MGMA Leaders Conference: https://www.mgma.com/events/medical-practice-excellence-leaders-conference/register MGMA’s Leaders Blog: https://mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog Sponsor: This episode is brought to you by ZOLL Data Systems A.R. optimization solutions for healthcare. The ZOLL A.R. Boost solution suite increases revenue from payers and patients in compliance with the No Surprises Act while reducing front-end workload and freeing up staff for higher-value activities. Visit https://www.zolldata.com/arboost to learn how you can ensure no payments are left on the table. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Sep 21, 202229 min

Ep 326Week in Review: Next-Gen Healthcare Leaders, a Prior Authorization Update, and Strategic Planning

In this episode of the MGMA Week in Review podcast, we feature articles on the development of next-gen healthcare leaders, a prior authorization update, and steps for strategic planning. Sources in this episode: Next-Gen Healthcare Leaders -- https://www.mgma.com/data/data-stories/building-a-bench-of-next-generation-medical-practi Prior Authorization Legislation Update -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/september-14,-2022-mgma-statement-on-house-passage?utm_source=nl-gov-ed-washington-connection-2022-09-15&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGG4AF9IYnWqNvPICdxcr__TCr6MbGkqA0P3APPmZLPG9dPGURETGwmAG568_5UE3eaIe_uxFM8qNaqnZtchmPYeZvgwU9zH3IR92g_NWHBLA MGMA’s Contact Congress Portal -- https://mgma.com/advocacy/get-involved/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGG4AF9IQTOr-kwRKdv0K5l5WpBIc6-0XVuOgsGaGF-qgrJ_2M5DHKwg8dZtDiTSjC0Fi3-MrVFKkIhDE2dCbG0_0MT8ZHVsEKkvgQ-WZFy3Q#/44 Strategically Plan Your Next Strategic Plan -- https://mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog/how-to-strategically-plan-your-next-strategic-plan?utm_source=nl-corp-ch-insights-newsletter-2022-09-13&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGG1rhyNS1LQxGWQKJvul4BmKcPRn6Cdzs5_2fiS2TDkKZ6WJsLA8n0NJAlEBz7XlF8VDcjUf1YuhyPmANGveYqRIgZsmEbKWCulXwjOdhBKA Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Sep 16, 20228 min

Ep 325DataDive: Value-Based Care in an Era of Inflation and Staffing Shortages

Our guest today is Adrienne Lloyd, an MGMA Consultant, and CEO and founder of Optimize Healthcare. Adrienne is here today to talk about what you can do to combat the challenges of inflation and staffing through value-based care models. Resources: Adrienne Lloyd Resources and Tools: https://view.flodesk.com/pages/61aa05ee6fd16bd0a4ddb515 Optimize Healthcare Resources: https://www.adriennelloyd.com/optimize-healthcare-free-resources-growth-culture MGMA Leaders Conference: www.mgma.com/events/medical-pra…onference/register MGMA’s Leaders Blog: mgma.com/events/medical-pract…how-many-has-your(Go to www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week.) Data Report: 2022 MGMA DataDive Benchmarks of Top-Performing Medical Groups: https://mgma.com/data/landing-pages/2022-mgma-data-dive-better-performers-report Sponsor: MGMA DataDive is an online-based platform with thousands of metrics allowing you to see the best in your organization, or areas for improvement. No matter your organization's size, MGMA DataDive's benchmarks and filters show how you compare to regional or national competitors' KPIs like provider/staff compensation, operations, costs and revenue. Go to https://mgma.com/data/landing-pages/mgma-datadive-overview to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Sep 14, 202228 min

Ep 324Week in Review: 9/11 FDNY illnesses, Healthcare Leader Burnout, and a Medicare PFS Update

In this episode of the MGMA Week in Review podcast, we feature articles on stress and burnout, the 2023 Medicare PFS, and FDNY dealing with 9/11-related illnesses. Sources in this episode: Stress and burnout for healthcare leaders -- https://www.mgma.com/data/data-stories/stress-and-burnout-a-growing-concern-for-healthcar MGMA and the 2023 Medicare Physician Fee Schedule proposals -- https://mgma.com/news-insights/press/september-6,-2022-mgma-provides-comprehensive-comm?utm_source=nl-gov-kh-washington-connection-2022-09-08&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGGu_UgilrjV0h2lSrChReRjCibi8TQmIdU39CQ7YIBFDXu9vXD1cG2qnQkBNotRFl-v7Lyrw-HI2gXFNJBkRjkW--N-ZRY4qf8sABuVMIeBA FDNY fatalities from post-9/11 illnesses -- https://abc7ny.com/fdny-911-september-11-world-trade-center/12216375/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Sep 11, 20227 min

Ep 323MPE22: Everything You Need to Know About MGMA's Leaders Conference in Boston

Our guest today is Craig Wiberg senior manager of digital events at MGMA. Craig is here today to talk about what you can expect to learn and experience at MGMA’s Medical Practice Excellence: Leaders Conference which will be held Oct 9-12 in Boston. Resources: MGMA Leaders Conference: www.mgma.com/events/medical-pra…onference/register MGMA’s Leaders Blog: mgma.com/events/medical-pract…how-many-has-your(Go to www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week.) Sponsor: MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more! We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Sep 7, 202218 min

Ep 322MGMA Week in Review: Medicare Payment Cuts, Information Blocking Update, and Bottom-Up Innovation

In this episode of the MGMA Week in Review podcast, we feature articles on Medicare payment cuts, an information blocking update, and bottom-up innovation. Sources in this episode: Medicare payment cuts -- https://www.mgma.com/data/data-stories/patients-and-practices-face-dire-consequences-of-p Information Blocking Update -- https://mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/august-18,-2022-mgma-and-partner-organizations-req?utm_source=nl-gov-kh-washington-connection-2022-09-01&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGGl_jsALsgLb75Oedk44Kq9SwyPs32hMPtDUxCoxkixoWYxBLFN1CXL2vqbMFPDR6OdX1HBW_jd8wz6JuutUf7Sr9zA1WD2HxYMXrEBU2t6g Bottom-Up Innovation -- https://hbr.org/2022/08/dont-let-hierarchy-stifle-innovation?ab=hero-main-text&registration=success&mkt_tok=MTQ0LUFNSi02MzkAAAGGjjLVD9fK2igD84za4TFUb1Wf0Lmd7xS3jH4GAIAeSm9NdF5a-WmL0OKymyhc3TviEEybh_bjRYWICMP0eumXCe5ZN93WjjoMyxi9v0GI-g Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference If you have a story you want to share with us, email us at [email protected] Week in Review: Medicare Payment Cuts, Information Blocking Update, and Bottom-Up Innovation Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Sep 2, 20227 min

Ep 321Identify and Reduce Revenue Cycle Pain Points in the Patient Financial Experience

Our guests today are Taya Moheiser, chief revenue cycle officer at H4 Technology, LLC, and Kem Tolliver, president and CEO at Medical Revenue Cycle Specialists. Kem and Taya are colleagues, friends, co-presenters and authorities on revenue cycle management. They’re also the authors of “Revenue Cycle Management: Don’t Get Lost in the Financial Maze.” Taya and Kem are featured speakers at MGMA’s Leaders Conference in Boston which will be held Oct. 9-12. Resources: Taming and Innovating Your Revenue Cycle Management Model: https://www.mgma.com/resources/revenue-cycle/insights-taming-and-innovating-your-revenue-cycle RevDive: https://sliceofhealthcare.com/revdive/ Revenue Cycle Management: Don’t Get Lost in The Financial Maze: https://www.mgma.com/practice-resources/products/revenue-cycle-management-dont-get-lost-in-the-fi MGMA Leaders Conference: https://www.mgma.com/events/medical-practice-excellence-leaders-conference/register MGMA’s Leaders Blog: https://mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog/the-top-10-governance-mistakes-%E2%80%93-how-many-has-your(Go to www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week.) Sponsor: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more! We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Aug 31, 202232 min

Ep 320MGMA Week in Review: Physician Burnout, Regulatory Survey, and Making Tiny Habits Work

In this episode of the MGMA Week in Review podcast, we feature articles on salaries and wages, a public health emergency update, and time management tips. Sources in this episode: Physician Burnout --https://www.mgma.com/data/data-stories/burnout-driven-physician-resignations-and-early-re Regulatory Burden Survey -- https://www.surveymonkey.com/r/5NYN5HT?utm_source=nl-gov-kh-washington-connection-reg-alert-2022-08-24&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGGc90U8ue3WZnKDhHOnRT3QvBxSLKvikvDefPtvl10Exc4s0fm0mI1n9DggU93k0TUtz1vujhdixNUs9U_ofNoNw7HvxW2cBuDeOnSXiw4gw Tiny Habits, Big Changes -- https://productiveleaders.com/tiny-habits-in-key-areas-for-big-changes/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Aug 26, 20228 min

Ep 319Leadership Insights: Finding the Formula to Successful (and Happy) Teams

Our guest today is Cindy Mazzocchi, senior manager of engineering operations at DrFirst. Cindy has decades of experience in leading teams at healthcare organizations and has earned her FACMPE. Cindy is here today to share highlights from her journey as a healthcare leader and to offer insights on resources and tools that she’s leaned on during her career. Resources: MGMA’s Leaders Blog: www.mgma.com/events/medical-pra…rence/leaders-blog (Watch www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week. You can find it on the homepage of www.mgma.com.) Sponsor: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more! We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Aug 23, 202226 min

Ep 318MGMA Week in Review: Salaries and Wages, a Public Health Emergency Update, and Time Management Tips

In this episode of the MGMA Week in Review podcast, we feature articles on salaries and wages, a public health emergency update, and time management tips. Sources in this episode: Budgeting Medical Practice Support Staff Salaries --https://www.mgma.com/data/data-stories/striking-the-right-balance-in-budgeting-medical-pr Primary Care Docs Need 27 Hours a Day -- https://www.medpagetoday.com/special-reports/features/100163?trw=no?utm_source=nl-corp-ch-insights-newsletter-2022-08-16&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGGRhkHSEZA69M6zQJiKzhnqACLojjCT1psXXUmh5yQsVvCRWDK9ayDq-1IrpfmBMPYiz6_hqSFg090SCs0YktfJwzFIsCfVhxTEvZ09TLsBQ HHS expected to renew COVID-19 PHE -- https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwj1oOL7zNP5AhXqGTQIHbmUABQQFnoECAMQAw&url=https%3A%2F%2Frevcycleintelligence.com%2Fnews%2Ffah-asks-hhs-cms-to-extend-covid-19-phe-regulatory-waivers%23%3A~%3Atext%3DAugust%252001%252C%25202022%2520%252D%2520The%2520Federation%2Caccompanying%2520regulatory%2520waivers%2520and%2520flexibilities.&usg=AOvVaw3tr_TE4L6s-bo8VpOjWutI Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Aug 19, 20228 min

Ep 317How to Recruit and Retain High-Performing Employees

Our guest today is Katie Lawrence, MHA CMPE, executive director, Ambulatory & Medical Group Optimization at Prisma Health. She’s here today to talk about engaging staff in an optimal way so that practices are retaining their best and brightest employees. Katie will also be speaking twice at MGMA’s Leaders Conference in Boston which will be held there Oct. 9-12. Resources: MGMA’s Leaders Blog: www.mgma.com/events/medical-pra…rence/leaders-blog (Watch www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week. You can find it on the homepage of www.mgma.com.) Sponsor: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. MGMA’s Medical Practice Excellence: Leaders Conference -- Registration is now open. Last year in San Diego, Leaders was a blast, it was nice to get back to in-person events, so I am excited to attend again this year in Boston. The conference is this October 9-12, so register soon and don’t miss this opportunity to learn and advance your career. Head to www.mgma.com/events to learn more! We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Aug 15, 202230 min

Ep 316MGMA Week in Review: Collection Challenges, Inflation Reduction Act, and Amazon Enters Healthcare

In this episode of the MGMA Week in Review podcast, we feature articles on collection challenges, the Inflation Reduction Act, and Amazon enters healthcare. Sources in this episode: Collection Challenges -- https://www.mgma.com/data/data-stories/collection-challenges-growing-for-medical-practice Inflation Reduction Act -- https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.mgma.com%2Fdc%2FCEJqccR-ra3D9NM10zIBVjnzXx-MOjEduIVJ_TQAt-1nN37QejkU709vNZq-Ck2wcn61Y6FkcE5GvpSpwad2hdkd4Jjs9wNMjbRKM5FWQq0ky4POgZtbd_VzkIOWza57_AYR_0UJ6QrOzguBLTiKp1NHy00GGQhcidFlkKhivfuLkaJLdLObMnZi9VIM2EVfWf_E2Kj-kBVrabD5lQZOnjqJlt8nnXDyWeoQ0vBk9SpfLQH3U3jAyfq4xTOvLr3zwc-DvjyUr2fXFyFyxWKk0Q%3D%3D%2FMTQ0LUFNSi02MzkAAAGGK8RRT7G-T5KWzxH7LsyOUd4Xu-uLTPt0dEicz4LBTmt8vYApx4UaFFBicnoUpkW9S7battY%3D&data=05%7C01%7Cdwilliams%40mgma.com%7C809ac2c1802c4c0cbb5508da7b91cb49%7C105543933af84a26a3f7c5a86009ea7f%7C0%7C0%7C637958163376558887%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=nj%2BeB3Mi3j28l5l%2FnF6zXw1JRTlZkS%2BY6wbHgjc4p2o%3D&reserved=0 Govchat Live -- https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.mgma.com%2Fdc%2F7lM4V2h3Ux1YIeo9OliDNfCSwes0kIFf4Zdi7Nv95fDsJDqmWNrGkSNy7qUuZUpgllG4zvKcmjOLO4944jrhNozVrk4rfNifdJ7h8r38S9I2DgBSXxzqW6_BPd2n_kIEHFZHy3iHkW4cI8mgf1CpkRhjfEtHFT59QTHK44bWy5-0gna6j3-Tvds2pD_738ZV%2FMTQ0LUFNSi02MzkAAAGGK8RRT7G-T5KWzxH7LsyOUd4Xu-uLTPt0dEicz4LBTmt8vYApx4UaFFBicnoUpkW9S7battY%3D&data=05%7C01%7Cdwilliams%40mgma.com%7C809ac2c1802c4c0cbb5508da7b91cb49%7C105543933af84a26a3f7c5a86009ea7f%7C0%7C0%7C637958163376558887%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=djA48Q9sNhViTG3C94aEzCVDQMJn3DScgb3Fak9Vses%3D&reserved=0 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Aug 12, 20228 min

Ep 315Consultants' Corner: Patient Care Processes That Lead to Better Profitability

Our guest today is Patrick Sauer, president and founder of Next Health Innovations, LLC. Patrick is also an MGMA consultant with more than 20 years of healthcare leadership and executive experience with hospitals and healthcare systems. Patrick has earned his MHA, FACHE, CMPE and he’s here today to talk about his healthcare journey, the role of an MGMA consultant, and how to create better patient care processes in healthcare organizations. Resources: MGMA Consulting: https://www.mgma.com/consulting/overview Patrick Sauer: https://www.mgma.com/consulting/meet-the-team/patrick-sauer-mha-fache-cmpe MGMA’s Leaders Blog: https://www.mgma.com/events/medical-practice-excellence-leaders-conference/leaders-blog (Watch www.mgma.com or the MGMA Insights newsletter for a new Leaders Blog post each week. You can find it on the homepage of www.mgma.com.) Sponsor: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Aug 10, 202241 min

Ep 314MGMA Week in Review: Patient No Shows, the Affordable Care Act, and Reducing Physician Burnout

In this episode of the MGMA Week in Review podcast, we feature articles on patient no shows, the Affordable Care Act, and reducing physician burnout. Sources in this episode: Patient No Shows -- https://mgma.com/data/data-stories/patient-no-shows-pose-concern-amid-medical-practic Analysis: 2022 Section 1557 Proposed Rule -- https://www.mgma.com/practice-resources/government-programs/analysis-2022-section-1557-proposed-rule?utm_source=nl-gov-ed-washington-connection-2022-08-04&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGGB7ehc3UkScQmb_ZMBGwa11CsuOX0aGW12r0P1et30lFviDwzE698fGV0dXgixQc-MZCglf8C2zyfhzZX52Z9B6woZhQRyWhYo_1nvQgWMg Ways to Save Hours Each Day in Your Physician Practice -- https://www.ama-assn.org/practice-management/sustainability/8-ways-save-hours-each-day-your-physician-practice?mkt_tok=MTQ0LUFNSi02MzkAAAGF_htyX_LJxjBs7NXVsxr7WYa3b20RUt8t_oM55fJXKZD0L3IFTsRhBlk9iTpYC3_aydlNUFlgFzUZv4rFBFqKaRgUYlewRe4iT2mPHG57_g Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Aug 5, 20228 min

Ep 313Enjoying the Benefits of a Medical Practice Virtual Assistant

Our guest today is Beth Lachance, CEO of REVA Global Medical (https://www.revaglobalmd.com/). Beth is here today to talk about the benefits of a medical practice virtual assistant and the unique business model that REVA Global Medical has developed. Sponsors: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. MGMA Events -- Are you looking to grow in your career? Join MGMA for the Financial Management Certificate Program on August 9-11. This MGMA Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of financial management concepts. Go to mgma.com/events/certificate-p…ancial-management-23 to learn more and to register today. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Aug 3, 202230 min

Ep 312MGMA Week in Review: Prior Authorization, Marketing to High-Value Patients, and Breaking Bad Habits

In this episode of the MGMA Week in Review podcast, we feature articles on prior authorization, marketing your medical practice, and breaking bad practice habits. Sources in this episode: Marketing to High-value Patients -- https://www.mgma.com/data/data-stories/three-steps-medical-group-practices-should-take-wh Prior Authorization/Contact Congress Template -- https://www.mgma.com/advocacy/get-involved/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGF46tETT9aSlAZV4BsCtkx1I2Cj70PYaNn3qn2uZan_tpmEpixj6xFgchIuZI34zAiUOdkv6faMZkbG3LRQo8pLQT634BdMvs3BcNDsjr2zw#/44 Breaking bad habits at your practice -- https://www.medicaleconomics.com/view/breaking-bad-habits-at-your-practice Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Jul 30, 20228 min