MGMA Podcasts

Our guest today is Karl Sundberg, CEO of Catalyst Medical Group. Karl is here today to talk about the sources of practice data that are leveraged to answer questions, create solutions and drive performance. Karl is also a featured speaker at MGMA’s Leaders Conference in Boston, which will be held there Oct. 9-12. Go to MGMA.com/events to register today. Sponsors: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. MGMA Events -- Are you looking to grow in your career? Join MGMA for the Financial Management Certificate Program on August 9-11. This MGMA Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of financial management concepts. Go to mgma.com/events/certificate-p…ancial-management-23 to learn more and to register today. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on staffing shortage solutions, a government affairs PFS analysis, and a patient retention strategy. Sources in this episode: Finding new workforce solutions amid staffing shortages -- https://mgma.com/data/data-stories/the-ma-conundrum-finding-new-workforce-solutions-a Medicare Physician Payment and Quality Reporting Changes -- https://mgma.com/practice-resources/government-programs/analysis-proposed-2023-medicare-physician-payment?utm_source=nl-gov-ed-washington-connection-2022-07-21&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFv55d1-TbT9P6_WbuCFfb65XFt09NmavnrQtpTPVekPctnrBlPxVcx7VHA0XfcvZldB-Ez-mGxw3TWbXD8SX42nVLHgU_SOZ9ZywkPypSgg Patient retention strategies -- https://www.forbes.com/sites/forbesagencycouncil/2022/07/14/patient-acquisition-vs-retention-which-is-more-important-for-healthcare-businesses/?sh=12c93a7f419c&mkt_tok=MTQ0LUFNSi02MzkAAAGFtebDl6xH0MSZ80g-CqNYsYx1jt8uYLF32iuSSEiJbLUvCGCY7B5ElBqHuo-ddeXn_wKIqDVkTQ8uC5_Zw4-6L6IzaRjgHwaEScP3Dp9NSw Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Kevin Brown, an author and keynote speaker. Kevin is here today to talk about The Hero Effect. Kevin is also the opening keynote speaker at MGMA’s Leaders Conference in Boston, which will be held there Oct. 9-12. Kevin believes that leadership begins with mastering self along with the daily habits required to become world-class leaders, mentors, and coaches to the teams we live and do business with. The foundation of this program can be summed up in one powerful idea: We reproduce what we are. Sponsors: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. MGMA Events -- Are you looking to grow in your career? Join MGMA for the Financial Management Certificate Program on August 9-11. This MGMA Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of financial management concepts. Go to https://mgma.com/events/certificate-program-financial-management-23 to learn more and to register today. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the rise in COVID-19 cases, guidance for reproductive care, and why laughter makes for good leaders. Sources in this episode: A Rise in COVID-19 Cases -- https://www.mgma.com/data/data-stories/omicron-ba-4,-ba-5-surge-causes-spike-in-sick-leav EMTALA Guidance -- https://www.cms.gov/medicareprovider-enrollment-and-certificationsurveycertificationgeninfopolicy-and-memos-states-and/reinforcement-emtala-obligations-specific-patients-who-are-pregnant-or-are-experiencing-pregnancy-0?utm_source=nl-gov-ed-washington-connection-2022-07-14&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFm5JJTtKMKLMcg9dxlSpu6MIbSibrXcINrTwG7Je7a0Zv4YNox41oJyrt8OBlqqXBy4efT4u2ZVOHkD8dJP2dFSe2RdVS7c2bXOcQg9OrqQ President Biden’s Executive Order on reproductive health -- https://www.whitehouse.gov/briefing-room/statements-releases/2022/07/08/fact-sheet-president-biden-to-sign-executive-order-protecting-access-to-reproductive-health-care-services/?utm_source=nl-gov-ed-washington-connection-2022-07-14&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFm5JJTq6TD4zp8eJfJCv7-TGBhGgJLvD392rq8poBMLZC6NoJn_jQWFl2rlUWf29xrnNwvs5DAh0anHmX7zldLXqEcp6DvjYEYfP8sBRkMg Why Laughter Makes for Better Leaders --https://mgma.com/practice-resources/human-resources/laughing-your-way-to-the-top-why-humor-is-vital-in?utm_source=nl-corp-ch-insights-newsletter-2022-07-12&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGFkdop02heFDbKCzjKzpamc4gS6ffgsqW3GEe0uErIJwRz0axNU4qx8VhD8iPNytWCT0U0q-5bM9Ev1Hnw-BPZxHLGBtgxj9Blj_egtxxieQ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to mgma.com/events/medical-pract…e-leaders-conference If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Debbie Hudson, business development and account executive at SVMIC (https://www.svmic.com/). Debbie is here to talk about her journey as a healthcare leader, the benefits of mentors, mentoring, and growing a strong network as aspects of career growth. Debbie also discusses her role at the upcoming Medical Practice Excellence: Leaders Conference, which will be held in Boston Oct. 9-12. Debbie and Tracy Bird, president of Medical Practice Advisors, will lead a three-hour workshop on ACMPE Certification Bootcamp, a comprehensive preparation for those seeking to complete their Board Certification through ACMPE. Go to www.mgma.com/events to register today to take advantage of early bird rates. To learn more about board certification through MGMA go to https://www.mgma.com/certification/board-certification/become-acmpe-board-certified?utm_source=google&utm_medium=cpc&utm_campaign=120_acmpe_become_board_certified_feb_2022_dv&utm_id=120_acmpe_become_board_certified+&utm_term=acmpe_become_board_certified&utm_content=become_board_certified+&gclid=CjwKCAjw2rmWBhB4EiwAiJ0mtdZiH_d54Mm_-g6NkvLryLf9_xqbQCgsRbXvEp_7DAiU4kshrl5UUhoC4XcQAvD_BwE Sponsor: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on inflation, patient privacy, and solutions for workforce shortages. Sources in this episode: Medical Practices and Inflation -- https://www.mgma.com/stat-070522 HHS issues patient privacy guidance following Dobbs v. Jackson ruling -- https://www.hhs.gov/about/news/2022/06/29/hhs-issues-guidance-to-protect-patient-privacy-in-wake-of-supreme-court-decision-on-roe.html?utm_source=nl-gov-ed-washington-connection-2022-07-07&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFd4RhBDXq-vQ7_NqvZfwuBr10pvl-jOddBwW8YOxn1H6x5znMsb9uJ2wia3YmKoTubKz89u2Dy1qbFDcr86bT_-g60qx_b3qS4C-FA1eAxA Solutions for Workforce Shortages --https://www.healthleadersmedia.com/clinical-care/top-clinical-leaders-share-solutions-workforce-shortages?utm_source=nl-corp-ch-insights-newsletter-2022-07-05&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGFbc2yFhsPib-TopnZnywobf8AhBS6KVo5uFu2NyrQCCsOZXTYPwvUukbtX2QUmkcRKTJvXXzFaRtytv4HpDvXij5xvAxlQkXQcprAevAzGw Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the MPE: Leaders Conference in Boston, Oct. 9-12. To register or learn more go to https://mgma.com/events/medical-practice-excellence-leaders-conference If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Ty Allen, founder and CEO of Social Climb. Ty joins us today to talk about technology marketing that works, how to make Google your friend, and why medical practices don’t need to spend blindly on marketing. Sponsor: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. And go to www.mgma.com/events to learn about the latest free webinars and other online learning MGMA provides to members and other healthcare professionals. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on rising malpractice premiums, a new cancer care model, and physician burnout. Sources in this episode: Rising Malpractice Premiums -- https://www.mgma.com/data/data-stories/malpractice-premiums-on-the-rise-for-medical-group New Cancer Care Model -- https://www.cms.gov/newsroom/press-releases/biden-administration-announces-new-model-improve-cancer-care-medicare-patients?utm_source=nl-gov-ed-washington-connection-2022-06-30&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFU3hvp2NPYQ2jJexKb3MVAuJUI4qw__29ldwTI_fzm33UP52DdI-ZfGfH2ypjpDO11I9o-tz4hJFw086L8vn1lZldLB5QzTW4RP4jfa-CsA Fighting Physician Burnout -- https://www.ama-assn.org/practice-management/sustainability/want-help-physicians-thrive-stop-doing-these-6-things-now?mkt_tok=MTQ0LUFNSi02MzkAAAGFScn_1F5jGOGcyhZECPJ8C-1uveeE14BBQIrSXay0cgEXVutdNJ-BSq10-MGOQ5Ch9ow2PIX8S5K88Kf4c87DdEfLbq8XdMXeIQ1ThbR8fQ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Business Solutions podcast, we’re joined by Dr. Dov Shapiro, managing physician of Associated Pediatric Partners. Dr. Shapiro is here today to talk about how in-office PCR testing has improved his practice efficiency, clinical care, patient satisfaction, and profitability. Thank you to Cepheid for helping design the content of this episode. Cepheid's GeneXpert® System is a flexible platform, providing healthcare professionals with a best-in-class test menu for any setting — from the core lab to near-patient applications. Cepheid is dedicated to improving healthcare by developing, manufacturing, and marketing accurate yet easy-to-use molecular systems and tests. Find out why Cepheid's solutions are a top choice for fast, accurate, and easy diagnostic testing. Visit www.cepheid.com/MGMA to learn more. Sponsors: Thanks to Onsite Women's Health and to MGMA events for sponsoring this week’s show. Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com. And go to www.mgma.com/events to learn about the latest free webinars and other online learning MGMA provides to members and other healthcare professionals. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Jessica Ellis-Wilson, CMPE, principal consultant at Practical Management. Jess is an expert in breaking down the barriers of biases in the workplace and in developing successful programs in diversity, equity, and inclusion. One of Jess' goals is for all patients, regardless of their sexual orientation, to have access to competent, inclusive, non-discriminatory physical and mental healthcare. Resources for this episode: • Jessica Ellis-Wilson's website: www.pmalconsulting.com/ • Optum Online Training article: https://www.fiercehealthcare.com/payer/optum-launches-provider-education-program-caring-for-lgbtq-patients • OutCare Health: https://www.outcarehealth.org/ • Optum /Outcare collaboration: https://www.optumhealtheducation.com/health-equity/lgbtq-101-2021#group-tabs-node-course-default4 • The Trevor Project: https://www.thetrevorproject.org/ • The Human Rights Campaign: https://www.hrc.org/ • Compassionomics (www.compassionomics.com/) by Stephen Trzeciak and Anthony Mazzarelli • The Empathy Effect (empathetics.com/the-empathy-effect/) by Helen Riess Sponsors: Thanks to Onsite Women's Health and to MGMA events for sponsoring this week’s show. Benefits Plus event — As the second-largest expense for most businesses, employee benefits costs impact the financial health of your organization. Gain a competitive advantage by joining MGMA BenefitsPlus for a forward-thinking webinar that addresses cost-containment strategies in employee benefits. The free webinar is Tuesday, June 28. Go to mgma.com/events to register today. Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on inflation's impact on medical practices, a Medicare sequester update, and patients and texting. Sources in this episode: Inflation and Medical Practices -- https://www.mgma.com/data/data-stories/mgma-poll-an-almost-universal-financial-pinch-on-m Medicare Sequester -- https://www.cms.gov/outreach-and-educationoutreachffsprovpartprogprovider-partnership-email-archive/2021-12-16-mlnc?mkt_tok=MTQ0LUFNSi02MzkAAAGFL2yhiKBPJY0HOETyGHSs9ishJEqMKigxn1h_X5NgukOYsb1jUXO4UYKe7apBybxdYU08-Ba7IrCrkNY8AIa1JI1jNXGY3b4ltwLlvFzTRw#_Toc90391082?utm_source=nl-gov-ed-washington-connection-2022-06-23&utm_medium=email&utm_campaign=government-affairs MGMA's Medicare Sequester Letter -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/february-28,-2022-mgma-and-partner-organizations-u?utm_source=nl-gov-ed-washington-connection-2022-06-23&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFL2yhiOav00uF4lLFmgzEGA__F2Rk6vR_pOy9J9E_GodnpF4xQ1wOQKwW0hN_MP7TtEINoRLJaU7dsXPK7CHJ7oxUCpBzv87ZoNxgav5fbQ Patient Texting Survey -- https://www.medicaleconomics.com/view/texting-can-be-lower-cost-tool-for-patient-outreach Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Business Solutions podcast, we’re joined by Dr. Jared Pelo, chief clinical product officer at Nuance Healthcare (www.nuance.com/healthcare.html), where he helps lead the ambient clinical intelligence team. Dr. Pelo discusses the future of artificial intelligence in the healthcare space. Resources for this episode: • www.linkedin.com/in/jared-pelo-b849026/ • https://soundcloud.com/mgmapods/dr-pel-podcast-11121?in=mgmapods/sets/business-solutions&utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing • www.nuance.com/healthcare.html • www.linkedin.com/showcase/nuance-…thcare-solutions Sponsors: Thanks to Onsite Women's Health and to MGMA events for sponsoring this week’s show. Benefits Plus event — As the second-largest expense for most businesses, employee benefits costs impact the financial health of your organization. Gain a competitive advantage by joining MGMA BenefitsPlus for a forward-thinking webinar that addresses cost-containment strategies in employee benefits. The free webinar is Tuesday, June 28. Go to mgma.com/events to register today. Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Oscar Moreno, market director of physician services at LifePoint Health. Oscar is here as part of our Leadership Insights series to talk about mentors, cognitive biases, and ways of learning, including the wisdom he’s gained from good books. Resources for this episode: • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Harry Potter (www.wizardingworld.com/) • Brian Tracy (www.briantracy.com/?utm_medium=cpc…NhoCqNkQAvD_BwE) • Atomic Habits (jamesclear.com/atomic-habits) This episode is sponsored by: Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit www.nuance.com/DAXondemand to see DAX in action and explore how it can transform your organization. Benefits Plus event — As the second-largest expense for most businesses, employee benefits costs impact the financial health of your organization. Gain a competitive advantage by joining MGMA BenefitsPlus for a forward-thinking webinar that addresses cost-containment strategies in employee benefits. The free webinar is Tuesday, June 28. Go to mgma.com/events to register today. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on remote patient monitoring, a telehealth and PHE update, and nurse staffing data. Sources in this episode: Remote Patient Monitoring -- https://mgma.com/data/data-stories/despite-the-rise-in-telehealth-during-the-pandemic Telehealth and PHE -- https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.mgma.com%2Fdc%2FkVW7_4H6Qp_cLKQ90qX4c6McbK4ttq8FVerYA0QROtegFTG4bBWlihTDPC9uDKXWE5kOckADSXXZkDP_SV9oo6KWTwfotvlxqJfCEBOqQhsk4TNhWnRdxI3p3npdWiHikHFz4ltiQdBH-Nx9Rqh7IR9l7bzp9Rt7VFn0S7xr99s6w4VDAlx58raaaRtBUlNbhXP5O27OLq1Ch8jRiVr5jIgIhJQvFsoxLLx_8SP2A8TJwZhfq-qAjnqs3UrAFSVmtrfeksPmaj_RxR8s8CKooMzpUNVLPiEwMSr18BJvA1E%3D%2FMTQ0LUFNSi02MzkAAAGFC18P3yIXGsMgCMByFiyFWZENcgPjnyaPFRbDdXbhkS86vhNQ3JBdmx08heApiIcyPIsaNc8%3D&data=05%7C01%7Cdwilliams%40mgma.com%7C2580bf2b579845e9f27a08da4f905707%7C105543933af84a26a3f7c5a86009ea7f%7C0%7C0%7C637909778606793313%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Xwv4JegIy7tJBNPwbL%2BBmAr1u3othVdyU%2BINP5uhwsk%3D&reserved=0 Nurse Staffing -- https://www.healthcaredive.com/news/pandemic-nurse-resignations-turnover-operations-epic/625043/?mkt_tok=MTQ0LUFNSi02MzkAAAGFAbDjuUVujdO0LuITZXk7De5cK5L3hkTAkzuk0LP0GLCMwpHbbK0R-TtVGE2cLLJLYerSyMxtMr_49Cps1T7H8_dhFZcXsQKZMfHde_TGLw Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Business Solutions podcast, we feature healthcare leaders discussing important distinctions in the prescribing workflow that can have a direct impact on three all-too-familiar challenges: medication adherence for patients, burden and burnout for staff, and patient safety. Panelists include: Mike Jordan, MD, FAAP, President/CEO, East Lake Pediatrics, PA (https://www.eastlakepediatrics.com/) Dr. Michael Blackman, Chief Medical Officer at Greenway Health (https://www.greenwayhealth.com/) Nicholas Chambers, Surescripts Senior Product Analyst (https://surescripts.com/) Thanks to Surescripts for helping make this episode possible and for their part in designing the content for the panel discussion. This episode is sponsored by: Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit https://www.nuance.com/DAXondemand to see DAX in action and explore how it can transform your organization. Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on value-based care analytics, the step therapy prohibition, and using a people-first strategy as your leadership style. Sources in this episode: Value-based care analytics -- https://www.mgma.com/data/data-stories/getting-a-handle-on-quality-and-value-based-analyt Step Therapy Prohibition Letter -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/mgma-and-partner-organizations-urge-cms-to-reinsta?utm_source=nl-gov-ed-washington-connection-2022-06-09&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGE51LZ8kMJLThq3qqXo8CKTTWyI8a0V2AzJqkygSZhf7rkCHHpQxwbKfXCJhDjYke6r5J3NDEGMD7Po0uADKUsknG4t2vk3CEpVHyhaLWMfw A People-first Strategy -- https://www.mgma.com/practice-resources/human-resources/a-people-first-strategy-begins-with-shared-goals-a Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Jim Holder, vice president of employee benefits consulting at Holmes Murphy & Associates. Jim's also the co-creator of MGMA BenefitsPlus. He's here today to talk about strategies around employee benefits and lowering costs at medical practices. Resources for this episode: • Jim Holder on LinkedIn(https://www.linkedin.com/in/holderjim/) • Holmes Murphy on LinkedIn (https://www.linkedin.com/company/holmes-murphy-&-associates/) • MGMA BenefitsPlus (https://www.mgma.com/membership/benefits-plus) This episode is sponsored by: Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit https://www.nuance.com/healthcare/campaign/demo/on-demand/nuance-dax-in-action-community-health.html?cid=7016T000002LQgsQAG&utm_campaign=NHA-CD-FY22-CHM_DAXDemo_OnDemand&utm_medium=Email&utm_source=sales to see DAX in action and explore how it can transform your organization. Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Blair Bisher, chief operating officer at Sturdy Memorial Hospital, and adjunct professor at Suffolk University, Sawyer Business School. Blair is here today to talk about the strategic planning process and ways to convert a volume-based practice to value. Resources for this episode: • Sturdy Memorial Hospital(https://www.sturdymemorial.org/) • Blair Bisher on LinkedIn (https://www.linkedin.com/in/blairbisher/) • MPE DX Conference (https://mgma.com/events/mpe22-pathways-dx) This episode is sponsored by: Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit www.nuance.com/healthcare/campai…&utm_source=sales to see DAX in action and explore how DAX can transform your organization. Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on employee benefits improvements, the MGMA DX conference, and listening skills for leaders. Sources in this episode: Employee benefit improvements-- https://mgma.com/stat-053122 What’s Your Listening Style? -- https://hbr.org/2022/05/whats-your-listening-style?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=leadership_not_activesubs&deliveryName=DM196610 MPE DX Conference -- https://www.mgma.com/events/mpe22-pathways-dx Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Susan Holley, breast radiologist and clinical director for research and development at Onsite Women’s Health. In 2018, just 66.7% of women age 40 and older had received a mammogram in the previous two years, according to CDC research. As providers navigate the challenges of so many missed appointments, what approaches can they take to get patients back on track with their screening mammograms? In this episode, Susan Holley details the importance of annual mammograms. She also shares insights on early detection and creating better efficiencies in annual exam scheduling. Resources for this episode: • Mammography Compliance free webinar (https://mgma.com/events/3-keys-to-improving-mammography-compliance-in-2022) • Onsite Women's Health (https://onsitewomenshealth.com/) • ACOG (https://www.acog.org/) • Susan Komen website (https://www.komen.org/) • CDC breast cancer (https://www.cdc.gov/cancer/breast/index.htm) • 4 opportunities to remove barriers to mammography compliance (https://www.mgma.com/resources/quality-patient-experience/4-opportunities-to-remove-barriers-to-mammography) This episode is sponsored by: Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit https://www.nuance.com/healthcare/campaign/demo/on-demand/nuance-dax-in-action-community-health.html?cid=7016T000002LQgsQAG&utm_campaign=NHA-CD-FY22-CHM_DAXDemo_OnDemand&utm_medium=Email&utm_source=sales to see DAX in action and explore how DAX can transform your organization. Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Dr. Bill Mansbach, CEO and founder of Mansbach Health Tools, LLC and CEO and president of CounterPoint Health Services. Bill is here today to talk about Mental Health Awareness and the rise in mental health issues, and he provides tools to help test one’s mental health and cognitive abilities. Resources for this episode: • Counterpoint Health (https://www.counterpointhealthservices.com/about-us/william-mansbach/) • The Bcat (https://www.thebcat.com/team/william-mansbach-phd) • Bcat Youtube Channel (https://youtube.com/playlist?list=PLl5n0y3KJhMbqJmamejEhbpa0rVqp61al) • MGMA Education Opportunities (www.mgma.com/events) This episode is sponsored by: MPE: DX Conference — Join MGMA’s Pathways Conference DX June 7-8 online. Our digital experience is built on three content areas vital to medical practice excellence: finance, operations, and data. Go to mgma.com/events to register today. Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on physician compensation benchmarks, the quality payment program, and resisting the pressure to overwork. Sources in this episode: Physician Compensation Benchmarks-- https://www.mgma.com/data/data-stories/physician-compensation-benchmarks-to-navigate-the The Quality Payment Program -- https://qpp.cms.gov/?utm_source=nl-gov-ed-washington-connection-2022-05-26&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGEnzk1ECh9lnC8JH7r1pE95fEkKYL1vdVemofVfhNNkLGuLurVYSGm5bT-1wKLnKyg9kPp8ewB4u9Eg7s42qfI-EaFKrwv2ofTFqqRNh8ihw Overcoming Overwork -- https://hbr.org/2022/05/resisting-the-pressure-to-overwork?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM195543 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guests today are Tony Stajduhar, president of Jackson Physician Search and Chris Franklin, president of LocumTenens.com. Chris and Tony are here today to talk about the findings from their joint research study on Rural Physician Recruitment and Staffing. Resources for this episode: • Tony Stajduhar(https://www.jacksonphysiciansearch.com/about/) • Chris Franklin (https://www.locumtenens.com/about-us/who-we-are/executives/chris-franklin-executive-bio/) • Rural Physician Recruitment and Staffing Survey Results (https://www.mgma.com/resources/human-resources/rural-physician-recruitment-and-staffing-survey-re) • MGMA Education Opportunities (www.mgma.com/events) This episode is sponsored by: MPE: DX Conference — Join MGMA’s Pathways Conference DX June 7-8 online. Our digital experience is built on three content areas vital to medical practice excellence: finance, operations, and data. Go to mgma.com/events to register today. Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Scott Andrews, general manager of Health Systems at Kyruus. Scott is here today to talk about key steps to take in optimizing the patient digital experience. Resources for this episode: • Scott Andrews(https://www.linkedin.com/in/gsandrews/) • Kyruus (https://www.kyruus.com/about) • MGMA’s ACMPE Program (www.mgma.com/certification/amer…ge-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events) This episode is sponsored by: MPE: DX Conference — Join MGMA’s Pathways Conference DX June 7-8 online. Our digital experience is built on three content areas vital to medical practice excellence: finance, operations and data. Go to mgma.com/events to register today. Onsite Women's Health — Onsite Women’s Health provides healthcare practices and providers with the ability to bring screening mammography in-house. Partnering with Onsite allows more women to keep up with their annual screening and gives anyone impacted by breast cancer a fighting chance. Learn more at www.onsitewomenshealth.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on top priorities for new managers, PHE extension, and taking a self-assessment. Sources in this episode: Top Priorities for New Managers-- https://www.mgma.com/data/data-stories/which-principles-of-medical-practice-management-ar PHE Extension -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/may-11,-2022-mgma-to-hhs-extend-covid-19-public-he?utm_source=nl-gov-ed-washington-connection-2022-05-19&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGEeyvJSK0NN_zfExdL93MLuPxONcJyDE-dYWvTWQ8dMeOQGdTW7QtuFpZLIBC-c206J5_ZojUW3MKbWda5a6-ZOdEwU7eLkgD-mafXUkCtYA Taking a Self-Assessment -- https://productiveleaders.com/a-personality-self-assessment-to-match-you-with-your-perfect-job/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Petria McKelvey, chief executive officer of Precision Medical Billing. Petria is a featured speaker at MGMA’s upcoming Operations Conference being held in Austin, Texas, May 19-21. Petria's here today to talk about how practices can make a seamless switch to a virtual front desk. Resources for this episode: • Top 30 Women(https://top30women.com/petria-mckelvey/) • Precision Medical Billing(https://precisionmedicalbilling.com/about-us/) • MGMA’s ACMPE Program (www.mgma.com/certification/amer…ge-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events) This episode is sponsored by: MPE: DX Conference — Join MGMA’s Pathways Conference DX June 7-8 online. Our digital experience is built on three content areas vital to medical practice excellence: finance, operations and data. Go to mgma.com/events to register today. Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

While the nation continues to recover from the COVID-19 pandemic, healthcare workers — especially physician practice leaders, nurses and staff — report experiencing increased symptoms of stress and burnout, as well as dissatisfaction with their work situations. To help put these trends into context, I recently had the pleasure of speaking with two physicians: • Michael Nochomovitz, MD, chief clinical partnerships officer, Devoted Health, and previously senior vice president and chief clinical integration and network development officer, New York Presbyterian • Jessica Dudley, MD, chief clinical officer, Press Ganey, and former chief medical officer at Brigham and Women’s Hospital in Boston, where she was responsible for teaching development and oversight of physician-led efforts to improve the quality and efficiency of healthcare. Producer: Chris Harrop, senior editorial manager, MGMA Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0). Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on visit volumes, a No Surprises Act free webinar, and chatbot lies. Sources in this episode: Visit Volumes-- https://www.mgma.com/data/data-stories/back-to-normal-medical-practices%E2%80%99-visit-volumes-ar No Surprises Act Resources -- mgma.com/advocacy/issues/surp…3HI_Lf-tgD3gPnK8PiUA No Surprises Act Webinar -- mgma.com/events/understanding…-act-compliance-requ Chatbot Lies -- https://hbr.org/2022/05/are-customers-lying-to-your-chatbot?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=technology_not_activesubs&deliveryName=DM192689 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Amy Lafko, a keynote speaker and author and the founder of Cairn Consulting Solutions. Amy will be the opening keynote speaker at MGMA’s upcoming Operations Conference being held in Austin, TX May 19-21. Amy’s here today to talk about the steps practices need to take to ensure they’re implementing a people-first culture. Resources for this episode: • Amy on LinkedIn(https://www.linkedin.com/in/amy-lafko/) • Amy's website(https://cairncs.com/) • Amy on Twitter(https://twitter.com/amylafko?lang=en) • MGMA’s ACMPE Program (www.mgma.com/certification/amer…ge-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events) This episode is sponsored by: MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today. Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Susan Childs, medical practice advisor, author, and speaker. Susan is here today as part of our Leadership Insights Podcast series. During this insightful conversation, Susan explains the importance of priorities, finding out what’s important in your life and work, and bringing emotional intelligence to your personal and professional life. Resources for this episode: • Susan Childs on LinkedIn: (https://www.linkedin.com/in/susan-childs-facmpe-3507354/) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Evolution Healthcare Consulting (https://evohcc.com/) • How to Win Friends and Influence People (https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034) • Emotional Intelligence 2.0 (https://www.amazon.com/Emotional-Intelligence-20-audiobook/dp/B003MSCSD4/ref=sr_1_5?crid=3G6TLPAWNK0BZ&keywords=graves+emotional+intelligence&qid=1652138602&s=books&sprefix=graves+emotional+intelligence%2Cstripbooks%2C90&sr=1-5) This episode is sponsored by: MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today. Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on practice efficiency, the No Surprises Act webinar, and compassionate leadership. Sources in this episode: Practice Efficiency -- https://www.mgma.com/data/data-stories/digital-check-in-can-boost-patient-satisfaction-an No Surprises Act Resources -- https://mgma.com/advocacy/issues/surprise-billing?utm_source=nl-gov-ed-washington-connection-2022-05-05&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGEMxVJk6_DARnGQBO7rjx4IPwTidC9-zgBiQJIB7aSi3-fvjUuySMQ-RnVb_IqElkCwOkLYtelvpFzaIdf4WZmfm3HI_Lf-tgD3gPnK8PiUA No Surprises Act Webinar -- https://mgma.com/events/understanding-the-no-surprises-act-compliance-requ Compassionate Leadership -- https://hbr.org/2022/05/how-to-be-a-compassionate-manager-in-a-heartless-organization?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM191425 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Business Solutions podcast, we're joined by Matt Panegasser, national sales manager of Scrubin Uniforms, a leading healthcare uniform business. Matt is here today to talk about how practices can take control of their uniform purchases and take advantage of the benefits available to them with the MGMA Uniform Program. Resources for this episode: • Matt on LinkedIn(https://www.linkedin.com/in/matt-panegasser-aaa0aa18/) • Scrubin's MGMA program (https://mgma.scrubin.com/home.cfm) • Scrubin's free demo on June 1 (https://mgma.com/events/demo-no-more-stressing-over-your-uniform-program) • MGMA’s ACMPE Program (www.mgma.com/certification/amer…ge-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events) This episode is sponsored by: MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today. Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Amelia Rose Earhart, an around the world pilot, keynote speaker and tv personality. Amelia is a keynote speaker at this year’s MGMA’s Operations Conference where she’ll be presenting on Leading Through Turbulence: Create Your Flight Plan and Building Your Team for Success. Resources for this episode: • Amelia on LinkedIn(https://www.linkedin.com/in/amelia-rose-earhart-53023273/) • Amelia's art website(https://amelia-rose-earhart-art.myshopify.com) • Amelia on Twitter(https://twitter.com/amelia__earhart?lang=en) • MGMA’s ACMPE Program (www.mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (www.mgma.com/events) This episode is sponsored by: MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today. Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on the mask debate, the Covid-19 Uninsured Program, and key tips for senior leaders. Sources in this episode: The Mask Debate -- https://www.mgma.com/data/data-stories/on-or-off-medical-groups-face-renewed-mask-policy Covid-19 Uninsured Program -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/april-27,-2022-mgma-and-other-healthcare-organizat?utm_source=nl-gov-ed-washington-connection-2022-04-28&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGEDwjYNhPUdFqGGfoQo_p1U5VFEar4ErxVL7dr1DPNQn9LtFBmBQeMPvt2CQofHlhg93Hw_E-D4yO8qsiUzIlhIm2bhM9GbE7VgZGKLShH-A Key Tips for Leaders -- https://productiveleaders.com/10-quick-and-helpful-tips-for-senior-leaders/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Marie Stacks, president of Clinic-ology a part of Boost Midwest. Marie is a featured speaker at this year’s MGMA’s Operations Conference where she’ll be presenting on how to Amplify Your Front Office MVP and Improve Practice Revenue. Resources for this episode: • Clinic-ology(https://www.clinic-ology.com/) • Boost Midwest(https://www.boostmidwest.com/) • Marie Stacks on LinkedIn(https://www.linkedin.com/in/mariestacks/) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) This episode is sponsored by: MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today. IRIS — Iris retinal imaging exams help save the vision of patients with diabetic eye pathologies with a simple, integrated technology solution. Go to retinalscreenings.com/to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Owen Dahl, a leading medical practice consultant and Lean and Six Sigma expert with more than 50 years of experience in the healthcare industry. Owen is a featured speaker at this year’s MGMA’s Operations Conference where he’ll be leading a three-hour workshop on Lean Six Sigma: Yellow Belt Certificate Program. Resources for this episode: • Owen Dahl Consulting(https://owendahlconsulting.com/) • Owen Dahl's Greenbelt program(https://www.mgma.com/events/lean-six-sigma-green-belt-may-10th-june-28th) • Owen Dahl on LinkedIn(https://www.linkedin.com/in/owendahl/) • Owen Dahl on Youtube (https://www.youtube.com/channel/UCRJYG4Q-u5vjiGC-P-HDguw) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) This episode is sponsored by: MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today. IRIS — Iris retinal imaging exams help save the vision of patients with diabetic eye pathologies with a simple, integrated technology solution. Go to retinalscreenings.com/to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on medical coding audits, a No Suprises Act webinar, and nurses leaving the workplace. Sources in this episode: Medical Coding Audits -- https://www.mgma.com/data/data-stories/the-most-asked-questions-about-medical-coding-audi No Surprises Act Webinar -- https://www.mgma.com/events/understanding-the-no-surprises-act-compliance-requ?utm_source=nl-gov-ed-washington-connection-2022-04-21&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGD6vzXPxvwC8ZS9ZvtimS6YnFjV8sU4mbZ46_m6E_vEiWT9Pjet2rdp4u5JWCAUUOBKGLctRxexHTHOsCVnDZ2wIgc-BAqOKVXIjyb5Eyg9A Surprise Billing Landing Page -- mgma.com/advocacy/issues/surp…uvxt8PROwM0sX_vKK4FA Nurses Leaving the Workplace -- https://www.healthcareitnews.com/news/nurses-most-likely-clinicians-leave-jobs-new-klas-survey-shows?utm_source=nl-corp-ja-insights-newsletter-2022-04-19&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGD4VL_KGJjjoxEGcfAicVN5qFmrOTB46_Uh1jVO0PIKK1qyKDT2n4J0XN1C-h00-EfMvaMpgyTcQvrUPjGrx6nI4ZQ1_E0HZbPgjX01sEzWA Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Garrett Mann, senior managing consultant, BRG. As Garrett explains, the key to enhancing provider productivity is to minimize disruptions due to operational changes and help providers recognize how their work impacts patient access and the organization's overall financial performance. Resources for this episode: • Healthcare Performance Improvement (https://www.thinkbrg.com/services/strategy-operations-performance-improvement/healthcare-performance-improvement/) • Garrett Mann on LinkedIn(https://www.linkedin.com/in/garrett-mann-3434a810/) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) This episode is sponsored by: MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today. IRIS — Iris retinal imaging exams help save the vision of patients with diabetic eye pathologies with a simple, integrated technology solution. Go to https://retinalscreenings.com/to learn more. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on raising wages, the IDR portal, and how to find out if employees are happy. Sources in this episode: Raising Wages -- https://www.mgma.com/data/data-stories/in-a-tight-market-for-talent,-medical-groups-are-r Surprise Billing Landing Page -- https://mgma.com/advocacy/issues/surprise-billing?utm_source=nl-gov-ed-washington-connection-2022-04-14&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGDxu69RlMXygj1RkMgxulisShunCsVEEwhxp_SJhrCNYay4NzvIvij-55lBsRZUo_Z7pPS8QG1gc8FEHwHzTTZsSuvxt8PROwM0sX_vKK4FA Employee Happiness -- https://hbr.org/2022/04/how-to-ask-whether-an-employee-is-happy-at-work?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM187440 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Insights podcast, we're joined by Jeff Comer, PhD, MHA, FACHE, who has spent more than 20 years as an interim and permanent acute and behavioral hospital CEO. Jeff's here today to talk about heightened stress levels and what are the factors causing people to act out. Resources for this episode: • Why People Are Acting So Weird (https://www.theatlantic.com/politics/archive/2022/03/antisocial-behavior-crime-violence-increase-pandemic/627076/) • Jeff Comer's website (https://drjeffcomer.com/) • Jeff Comer on LinkedIn(https://www.linkedin.com/in/williamjeffcomer/) • Psychology Today article (https://www.psychologytoday.com/us/blog/beyond-stress-and-burnout/202202/fight-or-flight-is-just-one-part-stress-reactivity) • Beating Burnout Podcast (https://www.mgma.com/resources/human-resources/beating-burnout-for-more-effective-leadership) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) This episode is sponsored by: ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information. Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on medical assistant staffing shortages, a No Suprises Act faq, and tips to anchor your emotions. Sources in this episode: Medical Assistant shortages -- https://www.mgma.com/data/data-stories/medical-assistants-remain-elusive-for-practices-na No Surprises Act faq -- https://www.cms.gov/nosurprises/policies-and-resources/overview-of-rules-fact-sheets Anchoring Your Emotions -- https://productiveleaders.com/repositioning-your-anchor/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the insights podcast, we're joined by Colin Carr, founder and CEO of CARR, a provider of commercial real estate services for healthcare tenants and buyers. Carr is here to discuss the impact inflation, the war in Ukraine and even a disruptor like WeWork has on the traditional healthcare real estate market. Resources for this episode: • CARR (https://carr.us/about-carr/our-team/colin-carr/) • CARR faq (https://carr.us/healthcare-real-estate-resources/faq/) • Real Estate case studies (https://carr.us/case-studies/) • Inflation (https://www.cnbc.com/2022/03/22/why-high-inflation-makes-investing-in-the-stock-market-a-smart-move-.html) • Ukraine, Inflation (https://www.cnbc.com/2022/04/04/jamie-dimon-says-inflation-ukraine-war-may-dramatically-increase-risks-for-us.html) • WeWork series (https://en.wikipedia.org/wiki/WeCrashed) • Uber series (https://www.sho.com/super-pumped) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) This episode is sponsored by: ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information. Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on payer mixes, the proposed Biden budget, and making out a bucket list. Sources in this episode: www.mgma.com/data/data-stories/…vide-help-to-short www.hrsa.gov/CovidUninsuredClai…9GsF38v7Zjh0z4Idqg hbr.org/2022/03/3-exercises-t…deliveryName=DM183586 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Katie Lawrence, a speaker, positive mindset leader, and the executive director of ambulatory optimization and integration at Prisma Health. Katie is here today to talk about her journey as a leader in healthcare and the people and processes that helped shape her positive mindset. Resources for this episode: • Katie Lawrence on LinkedIn: (https://www.linkedin.com/in/katie-murphy-lawrence-mha-cmpe-1b783539/) • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Prisma Health (https://www.prismahealth.org/) This episode is sponsored by: MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information. Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Rob Jackson, MBA, FACHE, details the rationales and economics behind major trends in healthcare M&A dealmaking today based on his more than 30 years of leadership experience in healthcare. Learn more about Rob's work here: https://www.mgma.com/consulting/meet-the-team/robert-c-jackson,-jr-,-mba,-fache . For other episodes of Executive Session, visit https://www.mgma.com/executivesession . Producer: Chris Harrop, senior editorial manager, MGMA Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0). Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on practice automation tools, uninsured programs, and unlocking creativity. Sources in this episode: https://www.mgma.com/data/data-stories/outsourcing,-automation-may-provide-help-to-short https://www.hrsa.gov/CovidUninsuredClaim?utm_source=nl-gov-ed-washington-connection-2022-03-24&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGDWshsyxjJScdEnzI8NgaHTYq0uUsc9SUAEoGF4PnYCYjH3hLJ1L7qH3jhilxRK-R85Zx19JwLJ4HOFLI4kspRzLiC9GsF38v7Zjh0z4Idqg https://hbr.org/2022/03/3-exercises-to-boost-your-teams-creativity?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM183586 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Juli Smith director of strategic partnerships at ZOLL Data Systems. Juli is here today to talk about key ways that practices can reduce patient-facing administrative and revenue cycle tasks. Additional resources: Zoll Data Systems - https://www.zolldata.com/ Juli Smith on LinkedIn - https://www.linkedin.com/in/juligforde Zoll Data article - https://www.mgma.com/resources/revenue-cycle/5-simple-steps-to-help-medical-groups-avoid-costly This episode is sponsored by: MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information. Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on no shows, the revenue cycle, and key leadership habits to stay focused. Sources in this episode: https://www.mgma.com/data/data-stories/back-to-normal-or-new-normal,%E2%80%9D-optimizing-appointm https://www.mgma.com/news-insights/press/march-15,-2022-mgma-statement-on-medpac-s-march-20 https://productiveleaders.com/8-habits-leaders-can-practice-to-stay-focused/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today is Louis Morrow, vice president of sales at IRIS - Intelligent Retinal Imaging Systems. Louis is here today to talk about the breakthroughs IRIS is having with diabetic patients in helping save their eyesight and make changes in their lives. Additional resources: IRIS - https://retinalscreenings.com/ How IRIS Works Video - https://www.youtube.com/watch?v=uMX2H4Fkiic CoxHealth Patient Story - https://www.youtube.com/watch?v=Yr43ENjbFE0 Prisma Health Case Study - https://retinalscreenings.com/case-study/prisma-health-case-study/ This episode is sponsored by: MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. ZOLL Data Systems — As a healthcare organization, do you feel like processing your claims is too manual or takes too long? Or ever feel like you’re just leaving claim revenue on the table? ZOLL AR Boost is a real-time accounts receivable (AR) solution suite from ZOLL Data Systems that simplifies and expedites your pre-billing process. Go to www.ZOLLData.com/ARBoost for more information. Deputy — Unlock an easier way to schedule your team with Deputy. No spreadsheets. No hassle when staff want to swap shifts. And no last-minute panic when someone calls out sick. Deputy simplifies staff scheduling, automates timesheets, and streamlines team communication — all in one easy-to-use platform. Deputy does it all so that you can focus on the work that matters most. Ready to take Deputy for a test drive? Start your free trial or contact our team at www.deputy.com. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected]. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we feature articles on cybersecurity, No Surprise Billing, and time management tools. Sources in this episode: https://healthitsecurity.com/features/ai-in-healthcare-presents-need-for-security-privacy-standards?utm_source=nl-corp-ja-insights-newsletter-2022-03-08&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGDCUEUFOXBzSjtuCd8aHguNahNQ2k4SiklOQJ_ChJzkQlSF1_w8naP55NTE7u64dxh0CtCbg5nCEoMcjnSR8ekq1bLvp12D9y4qsjWCgxvUQ https://mgma.com/advocacy/issues/surprise-billing?utm_source=nl-gov-ed-washington-connection-2022-03-10&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGDEuWvw2OJCtFujkRZEoczxQdSpxFzpEbwZy5vMDpCEgohlleZ7BrXcDoohrQFe-vDtCmyFl0VXTDKWM5A8bF3Wn6_z2hCUpg4XtZjyCQfAw https://productiveleaders.com/5-ways-to-find-out-if-you-are-maximizing-your-time/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. Join us at the premier event for financial management in healthcare, the MPE: Financial Conference, March 31-April 2. Go to www.mgma.com/events/mpe22-finan…rence-registration If you have a story you want to share with us, email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.