MGMA Podcasts

Introduction: In this episode of the AskMGMA Podcast, hosts Daniel Williams and Christy Good discuss strategies for managing stress and burnout among healthcare professionals. Williams shares his experience with mindfulness practices at MGMA and launches a new stress management program.Summary: Williams and Good discuss the results of MGMA's recent stat poll which found 75% of medical group leaders reporting increased stress levels in 2024. They explore causes of stress in healthcare and strategies discussed in the podcast, including setting boundaries, prioritizing self-care, managing email overload, and the importance of peer support.Key Takeaways: - Practice mindfulness, meditation, deep breathing, and other stress-relief techniques daily- Set clear boundaries between work and personal life - Prioritize downtime, hobbies, spending time with family and friends- Manage information overload by scheduling dedicated email/phone times- Seek peer or professional support to manage intrusive thoughtsSources/Resources: - MGMA stress management program for members (This is open to MGMA Members) - The Energy Bus book- Investing in time management to make space to address stress, burnout MGMA Resources:- MGMA Stat- Ask an Advisor- MGMA Membership- MGMA ConsultingWE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review Podcast, Daniel Williams, senior editor at MGMA, and co-host Colleen Luckett discuss the latest developments in healthcare. They cover a range of topics, including primary care access, social engineering schemes targeting hospital IT help desks, and the role of medical assistants in multi-site healthcare settings. Join them as they share insights, poll results, and valuable resources to keep healthcare leaders informed and empowered.Key Takeaways: The US lags behind other wealthy nations in terms of access and continuity of primary care.Building long-term relationships between patients and primary care physicians is essential for better healthcare outcomes.US doctors should improve coordination with specialists to enhance patient care.Social engineering schemes targeting hospital IT help desks pose a significant threat, and organizations need to implement strict security protocols.Medical assistants play a crucial role in multi-site healthcare organizations, and leveraging their skills effectively can address staffing challenges.Sources and Resources:Becker's Hospital Review: "How US primary care compares to other wealthy nations"Health IT Security: "Surge in hospital IT help desk social engineering schemes"MGMA Stat Poll: "Medical assistants in multi-site healthcare organizations"MGMA Resources:MGMA StatAsk an AdvisorMGMA MembershipMGMA ConsultingWE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

This MGMA podcast episode features Sarah Ariaudo, MHA, an expert in mindful communication strategies for transforming toxic situations into positive and productive workplaces. Her conversation with Daniel Williams explored the importance of psychological safety in the medical workplace and highlighted the signs and effects of chronic low-level stress. Summary:Sarah and Daniel discussed how to identify and address toxic workplace cultures while promoting self-care. Sarah shared her experience transitioning from healthcare management to wellness coaching and the importance of recognizing stress. Both speakers explored how they personally struggled with stress and its impacts. They also analyzed signs of toxic versus positive cultures and strategies leaders can employ to demonstrate vulnerability, build trust, and empower teams. Simple daily practices for self-care were recommended to enhance clarity, focus, and well-being.Key Takeaways:- Chronic low-level stress can negatively impact health if left unaddressed.- Toxic cultures lack psychological safety and appreciation, making people feel like numbers. - Leaders must model self-care and admit limitations to build vulnerability.- Engagement increases when leaders trust teams to take on responsibilities.- Movement, deep breathing, hydration, and prioritizing interests enhance self-care.- Small, sustainable changes to daily routines can significantly benefit well-being.Connect to the Guest:Sarah on the WebSarah on LinkedInSarah on InstagramSarah as a KeynoteSarah as an AuthorContact SarahSources for Managing Stress:5 tips to manage stressObserving Stress Awareness MonthManage Stress and Build ResilienceMGMA Resources:MGMA StatAsk an AdvisorMGMA MembershipMGMA ConsultingWE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In a recent episode of the MGMA Women in Healthcare podcast, host Adrienne Lloyd sat down with Dr. Lucy McBride to delve into her transformative journey toward adopting a holistic approach to medicine. Dr. McBride shared insights on the importance of understanding a patient's complete story and life experiences, emphasizing the need to go beyond lab results and vital signs to provide comprehensive care. Dr. McBride discusses transitioning from a traditional medical practice to one that takes a whole-person view of health. She emphasizes understanding how childhood traumas, relationships, and lifestyle factors influence physical and mental well-being. Lloyd and McBride discuss concepts like acceptance, agency, and conceptualizing health as a process rather than an outcome. McBride promotes a team-based approach and gives patients the tools to take control of their health journeys.SourcesLucy McBride Lucy on Instagram Lucy on Facebook Adrienne Lloyd Adrienne on LinkedIn MGMA ResourcesMGMA Stat Ask an Advisor MGMA Membership: MGMA ConsultingWE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. And please subscribe to our show wherever you get your podcasts. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Introduction: On this episode of the MGMA podcast, hosts Daniel Williams and Colleen Luckett discuss the importance of Autism Awareness Month and ways to better serve neurodivergent patients. They highlight an article by healthcare executive Kacha Sadeghi Chipola sharing her experience facing barriers to care as an autistic woman.Key Takeaways:- Neurodivergence affects one in five adults but is often misunderstood by medical professionals. This can lead to dismissive treatment and a lack of appropriate care and support.- The healthcare environment itself can pose sensory and communication challenges for neurodivergent patients. Factors like bright lights, repetitive forms, and noise can be overwhelming.- Providers need education on recognizing unique needs and understanding that autism presents differently in each person. Creative, patient-centered solutions are needed.- Physician participation in compensation methodology has decreased slightly but collaborative planning remains important for alignment with practice goals.- The latest MGMA Connection issue focuses on using data and technology to drive decision-making. It also explores topics like quality improvement, health equity, leadership, and culture.- Transformational leadership can help organizations anticipate and lead change. Traits like idealized influence, inspiration, innovation, and individual consideration support growth.- Networking opportunities through MGMA allow healthcare leaders to form strong relationships and bonds over shared challenges.- Stress Awareness Month is a reminder for providers and practices to prioritize self-care and support staff well-being.Sources: MGMA Stat on BurnoutWomen in Healthcare Podcast with Carrie KohMedCity News on Neurodivergent PatientsMusic:"Cool Piano" by Tagirijus courtesy of Free Music Archive, CC BY-NC-SAWE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Member Spotlight podcast host Daniel Williams is joined by Jason Raidbard and Ken Chin to discuss humanizing healthcare through culture, empathy and technology. Jason and Ken share lessons from their careers in healthcare leadership and strategies for improving engagement. Summary:Jason and Ken discuss their journeys in healthcare administration and how they met through their involvement with MGMA. They rose through the ranks to leadership positions overseeing large departments. Jason shares how he started in local government but found his calling in healthcare. Ken details his path from medical assistant to administrator. They emphasize the importance of treating employees with respect through genuine communication and flexibility.Key Takeaways:- Treat all employees, including leadership, with respect through genuine two-way communication- Normalize conversations around mental health and make wellness resources accessible to destigmatize issues - Foster diversity among staff to better reflect and serve all patient populations- Offer flexibility in schedules and work modes to support work-life balance- Leverage technology for streamlined workflows, collaboration across locations and data-driven insights- Start with building human connections through emotional intelligence and empathy at all levels- Recognize and acknowledge good work regularly to boost morale and performanceConnect to the Guests:Jason on LinkedInJason on the WebKen on LinkedInKen on the WebSources Mentioned:MGMA Press GaneyPerspectivesPowell's BookstoreShake ShackMGMA Resources:MGMA StatAsk an AdvisorMGMA Membership: MGMA ConsultingMusic: "Be Cool" by Mr. Smith, courtesy of Free Music Archive, CC BY-NC-SAWE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

This episode of the Consultant’s Corner podcast features MGMA consultants James Corbett, MDiv, JD, and Kate Bailey, MPH, discussing integrating behavioral health services into primary care practices. Sitting with host Daniel Williams, MBA, MSEM, both explored trends in behavioral health, challenges with integration, strategies for billing and staffing, as well as the future of crisis care. Key Takeaways:- Corbett and Bailey discuss the integration of behavioral health in primary practices, highlighting the benefits of a non-hospital based approach and the potential for technology to enhance care. They emphasize the importance of community involvement and hyperlocal focus in shaping behavioral healthcare, particularly in areas funded by the opioid settlement.-While discussing challenges in integrating behavioral health into medical practices, including setting up the right model and communication/collaboration strategies, Bailey emphasized the importance of credentialing and billing in this integration.-Regarding the impact of federal dollars on behavioral health practices, states and counties are leveraging these funds to bring in practices for outpatient care and crisis care. Corbett explains that practices are in the infancy stages of utilizing these funds, but there is a lack of standardization in behavioral health that is not accepted in other specialties.- Practices can address billing and staffing issues by engaging in strategies such as developing mobile crisis teams and community-based care. As behavioral health issues have been exacerbated since COVID, there is a growing understanding of the need for crisis care. Corbett highlights the need for a workplace development program in behavioral health in both rural and urban areas.- Regarding the future of behavioral healthcare, holistic care will be prioritized across healthcare entry points, including social drivers of health. There is an increasing need for better evidence-based behavioral care that focuses on patient driven and hyperlocal approaches. When leveraging technology to improve care, there are ethical considerations to ensure that privacy and autonomy are prioritized.Quotes:Corbett: “I'm really excited about the crisis care movement because I think it's going to play a role in changing the behavioral health crisis.”Bailey: “I think we’re going to see more of a push toward holistic care at every point of entry in the healthcare system.”Resources:988 Mental Health Crisis HotlineMGMA Consultants Corner PodcastSAMHSA Guidelines for Crisis Care SystemsConnect with the Guests:James Corbett on MGMAKate Bailey on MGMAInitium HealthJames on LinkedInKate on LinkedInMGMA ConsultingConnect with MGMA:Let us know if there's a topic you want us to cover, an expert you would like us to interview or if you would like to appear on the MGMA Podcast Network. Email us at [email protected]. Also, if you have a question for our Sr Advisor Cristy Good, email [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the Ask MGMA Podcast, Cristy Good joins Daniel Williams to discuss physician compensation methodology and the impact of CMS conversion factor adjustments. They explore challenges medical practices face due to lower reimbursement rates and how practices can address these challenges. Resources for monitoring policy changes and planning compensation are also shared.Key Points:- CMS conversion factor adjustments impact physician reimbursement rates- Lower reimbursement can decrease revenue and physician satisfaction - Practices should update fee schedules, explore value-based models, and diversify revenue- MGMA's variance calculator analyzes impact of CPT code reimbursement changes- Include physicians in compensation discussions and planningResources:- wRVU variance calculator- MGMA DataDive Provider Compensation - Physician Employment Contract Toolkit - Provider Compensation Data Report 2023 - Navigating the physician compensation impacts from E/M office visit and 2021 Medicare PFS changes - Physician Fee Schedule Music: "Street Walk" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SA"Sponsors:iCoreConnectThe February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.Physician Business TrainingThis course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit.WE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Welcome to another edition of the MGMA Week in Review podcast. On today's show we have a wide range of healthcare topics to discuss. We'll kick things off by looking back at Daniel Williams's previous career covering films and interviewing Academy Award winner Louise Fletcher. Then co-host Colleen Luckett will share the latest on access to innovative weight loss medications. We'll also highlight strategies for improving patient experience and reducing stress in medical practices as well as an important update on scholarships for aspiring leaders. In addition, you'll meet MGMA member Christine Hanley, practice coordinator at Lakeshore ENT in Oswego, NY. As practice coordinator, Christine manages daily scheduling, surgery coordination, employee scheduling, and addressing patient inquiries for their busy medical practice. Some challenges include ensuring all areas of the practice are running smoothly and addressing bottlenecks. She prioritizes open communication, staff support, and adaptability.Resources:- Stress awareness education program in the MGMA member community- Medicare Physician Fee Schedule tool update- ACMPE Scholarship Fund opportunities - "Got Reviews? Improving Patient Experience to Enhance Quality Outcomes" article- Sign up for MGMA Insights newsletterSponsor:The February cyber attack on change healthcare continues to cause prescription delays and that is stressful on patients and doctors, but not if the doctors are using iCoreRx, a leading ePrescribing software that enables electronic prescription creation and management to simplify your medical operations. Check them out at icoreconnect.com/mgma.Music:"Cool Piano" by Tagirijus courtesy of Free Music Archive, CC BY-NC-SAWE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Business Solutions podcast, Dr. Alex Ding, Associate Vice President of Physician Strategy and Medical Affairs at Humana, discusses the progress and evolution of value-based care in healthcare. Dr. Ding shares key findings from Humana's 2023 Value-Based Care Report, highlighting the successes, challenges, and strategies for implementing value-based care arrangements. The conversation explores the impact of value-based care on healthcare quality, patient experience, and cost reduction, as well as the potential for further expansion and evolution of these models in various healthcare sectors. Dr. Ding also provides advice for providers interested in transitioning to a value-based care approach.Takeaways:Value-based care has shown significant progress over the past decade, leading to improvements in healthcare quality, patient experience, and cost reduction.70% of Humana's Medicare Advantage members are now under value-based care arrangements.Value-based care models promote a preventative and holistic approach to patient care, resulting in deeper engagement, stronger relationships with physicians, and more personalized care.Opportunities exist to expand value-based care arrangements to more providers and healthcare sectors, including specialty care and home health.Challenges to wider adoption of value-based care include the need to balance fee-for-service and value-based care incentives and the complexity of the transition process.Organizations like Humana can support the shift to value-based care through research, education, advocacy, and direct partnerships with practices.Resources:Humana.com/VBCCoursera Course (with certification option) on VBCMusic: "Slow Burn" by Kevin MacLeod, courtesy of Free Music Archive, CC BY-NC-SAWE WANT TO HEAR FROM YOULet us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected] you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

Welcome to the Women in Healthcare podcast. In this episode, our host Adrienne Lloyd engages in a compelling discussion with her former Mayo colleague and healthcare leader, Carrie Koh. Together, they bring their wealth of experience in navigating the challenges of leadership within the healthcare industry to the forefront.Throughout their conversation, Lloyd and Koh emphasize the vital role of empathy, trust, and psychological safety when confronted with difficult situations. They delve into the significance of self-awareness, active listening, and the power of building connections as drivers of positive change.Takeaways:- Focus on empathy, safety and solutions rather than just complaints when working with teams- Slow down, ask questions, take small steps and be patient rather than overplanning- Leaders should understand perspectives, make time for reflection and build trustResources:MGMA PodcastsCarrie Koh TEDx TalkWomen in Healthcare PodcastsMusic:"Pablito's Way" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SAConnect With Us:If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at Daniel Williams at [email protected]. If you would like to appear on Women in Healthcare, contact Adrienne Lloyd at [email protected] you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode, Jonathan Leer, Division Administrator at Johns Hopkins and Shannon Bishop, Academic Administrator at Johns Hopkins, join the MGMA Member Spotlight podcast. They discuss a new physician business training course that Johns Hopkins partnered with MGMA on to provide business and financial education to physicians that is not typically taught in medical school. Key Takeaways: * Physicians receive extensive medical training but no formal business training, causing gaps in knowledge when entering practice. * The new self-paced online course has 9 modules covering topics like practice models, insurance, compensation, personal finance, and more. * It includes proprietary benchmark salary data from MGMA to help physicians negotiate fair compensation packages. * The course provides 7 hours of CME credit. * It's designed for residents, fellows, and early-mid career physicians entering leadership roles. Resources: Course website: www.physicianbusinesstraining.com Direct link: www.mgma.com/online-courses/what-docs-dont-get-taught Additional MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Music: "Be Cool" by Mr. Smith, courtesy of Free Music Archive, CC BY-NC-SA WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Welcome to this edition of MGMA's Week in Review podcast. Today we'll review a predictive analytics and a roundup of healthcare advocacy. Sources: MGMA position papers: https://www.mgma.com/advocacy/position-papers MGMA Stat: https://www.mgma.com/mgma-stat/accurately-predicting-no-shows-with-advanced-analytics-to-address-patient-access MGMA Webinar: www.mgma.com/webinars/recreatin…5D5XC53XamqGXEDV9g Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Music: "Cool Piano" by Tagirijus courtesy of Free Music Archive, CC BY-NC-SA If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected] or email Daniel Williams directly at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the Business solutions podcast, senior director of sales at Edge, Ahmed Danawala, discusses modernizing hiring and retention strategies through partnerships with a global remote workforce. Edge is a global HR solution that simplifies hiring by connecting businesses in North America with remote talent from all over the world. Spread across four continents, Edge provides businesses with access to a wider talent pool while improving costs and revenue through strategic hiring practices. Resources: Upcoming Webinar: Recreating the Wheel: Modernizing Hiring and Retention Strategies with Remote Employees -- https://www.mgma.com/webinars/recreating-the-wheel-modernized-hiring-and-retention-strategies-with-remote-employees Edge: https://onedge.co/ Additional MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Sponsor: Physician Business Training https://physicianbusinesstraining.com/ This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. Music: "Slow Burn" by Kevin MacLeod, courtesy of Free Music Archive, CC BY-NC-SA WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

Welcome to this edition of MGMA's Week in Review podcast. Today we'll review a recent poll on medical groups' staffing outlook and discuss key regulatory updates impacting prior authorization. Sources: MGMA statement on CMS’ Interoperability and Prior Authorization final rule: https://www.mgma.com/press-statements/january-17-2024-mgma-statement-on-cms-interoperability-and-prior-authorization MGMA Stat: https://www.mgma.com/mgma-stat/contract-locum-tenens-work-spending-holding-steady-for-medical-groups-heading-into-2024 MGMA Webinar: https://www.mgma.com/webinars/recreating-the-wheel-modernized-hiring-and-retention-strategies-with-remote-employees?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-jan-2024-newsletter1108-0123&mkt_tok=MTQ0LUFNSi02MzkAAAGQ1Z7rEFtI0rg3-sH4eq3r8SQTVa7tS7K-p_XSIWUlH1OjLehqoMDaJZSavQIrMTXlEU983Wqjfy931eGoCfIhyY9W5D5XC53XamqGXEDV9g Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Music: "Cool Piano" by Tagirijus courtesy of Free Music Archive, CC BY-NC-SA If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected] or email Daniel Williams directly at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of Mindful Medicine, Daniel Williams interviews Amanda Jensen about her work advocating for diversity, equity, and inclusion (DEI) at MGMA.Key TakeawaysAmanda's interest in DEI began by listening to underrepresented voices and perspectives.At MGMA, she helped launch resource groups during the Leaders Conference, creating spaces for attendees from different backgrounds to connect.DEI work is a long-term commitment requiring intentional strategies, not one-time trainings.Self-reflection on unconscious bias involves accepting its existence and committing to learning about other groups as a regular practice.Resources MentionedCaste by Isabel Wilkersonhttps://rb.gy/snmij2So You Want to Talk About Race by Ijeoma Oluohttps://rb.gy/xxjz31SponsorPhysician Business Training(physicianbusinesstraining.com)This 7-hour course is designed for early-career physicians or those seeking a comprehensive understanding of the business side of medical practices. Developed by MGMA and leaders from Johns Hopkins University School of Medicine, the course is divided into 9 modules and awards 7 hours of CME credit.MGMA ResourcesMGMA Stat: mgma.com/statAsk an Advisor: www.mgma.com/ask-an-advisorMGMA Membership: www.mgma.com/membershipMGMA Advocacy: www.mgma.com/advocacyMGMA Consulting: www.mgma.com/consulting/overviewMusic"Street Walk" by Paolo Pavan, courtesy of Free Music Archive, CC BY-NC-SAWe Want to Hear From YouDo you have a topic you'd like us to cover or an expert you'd like us to interview? Email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the National Medical Group Practice Week, and this week's MGMA Stat. Sources: Connections Magazine: www.mgma.com/content/january-20…onnection-magazine MGMA Stat: https://www.mgma.com/mgma-stat/medical-groups-concerned-medicare-cuts-will-hurt-patient-access National Medical Group Practice TikTok: https://www.tiktok.com/@mededit/video/7328147200918277422?is_from_webapp=1&sender_device=pc&web_id=7328436087269131818 Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected] or email Daniel Williams directly at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the Business Solutions podcast, MedEvolve executive vice president Matt Seefeld discusses leveraging technology to streamline the healthcare revenue cycle. Resources: Upcoming Webinar: https://medevolve.com/resources/ Medevolve Webinar On-Demand: https://www.mgma.com/webinars/recognize-reward-and-retain-your-best-employees-on-demand Medevolve: https://medevolve.com/ MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Sponsor: Physician Business Training https://physicianbusinesstraining.com/ This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

This episode of the MGMA Member Spotlight Podcast features Taylor Johnson, MBA, CMPE, Manager, Physician Practice Development, PS2, AMA. Sources: LinkedIn: https://www.linkedin.com/in/taylormetallojohnson/ MGMA Article: https://www.mgma.com/articles/how-to-engage-physicians-in-the-claims-cycle Sponsor: Physician Business Training (https://physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

This episode of the MGMA Member Spotlight Podcast features Charles Bissette, Director of Optimization and Integration at WakeMed. Source: https://www.wakemed.org/ Sponsor: Physician Business Training (https://physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

This episode of the "MGMA Women in Healthcare Podcast" is the debut of MGMA consultant Adrienne Lloyd, MHA, FACHE, as the host of this show. The guest is Rhonda Buckholtz, CPC, CPMA, CRC, CDEO, CMPE, CHC, COPC, CGSC, CPEDC. Rhonda is a John Maxwell leadership coach and is also the President of the National Advisory Board for the AAPC. Rhonda’s current role is the Chief Compliance Officer for Vision Innovation Partners. Adrienne met with Rhonda to discuss healthcare quality and innovation, including challenges such as quality of care issues and managing cultural changes post-COVID. Rhonda also emphasized the importance of understanding the full global picture regarding quality of care and patient experience. Sources discussed: MGMA Book Club: community.mgma.com/communities/com…c7-018c7e8a233a MGMA Book for January: www.amazon.com/Insight-Self-Awar…eed/dp/0451496817 Big Idea Podcast: podcasts.apple.com/dk/podcast/big-…uy/id1456686937 Sponsor: Physician Business Training (physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Music: "Pablito's Way" by Paolo Pavan courtesy of Free Music Archive, CC BY-NC-SA WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Our guest today for our debut episode of the MGMA Book Club is Dr. Tasha Eurich, an organizational psychologist, researcher, and New York Times best-selling author. Recognized as the world’s leading self-awareness coach & communication expert, Tasha pairs her scientific background with more than 20 years coaching senior executives to share the surprising secrets to thrive in a changing world. She’s spoken live to hundreds of thousands, on every continent but Antarctica—and her most recent TEDx talk has more than 9 million views. Tasha’s latest book, Insight, appears on Brené Brown’s bookshelf, and is the book we'll be discussing in today's conversation. If you would like to join the MGMA Book Club, email Daniel Williams at [email protected] or you can go to the MGMA Member Community and search for "Book Club." Our first meeting is January 23. Sources discussed: MGMA Book Club: community.mgma.com/communities/com…c7-018c7e8a233a MGMA Book for January: www.amazon.com/Insight-Self-Awar…eed/dp/0451496817 Tasha Eurich: https://www.tashaeurich.com/ Self-Awareness Quiz: https://www.insight-book.com/quiz Sponsor: Physician Business Training (physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

This episode of the MGMA Member Spotlight Podcast features Daryn Keeney, Director of Revenue Cycle Management at Galen Medical Group. Daryn discusses his current role overseeing revenue cycle management for a large multi-specialty medical group. He highlights some of the challenges in ensuring accurate billing and collections. Daryn also talks about how MGMA resources have supported his work. Sources discussed: MGMA Book Club: https://community.mgma.com/communities/community-home?communitykey=2811bd2f-87b0-451e-9dc7-018c7e8a233a MGMA Book for January: https://www.amazon.com/Insight-Self-Aware-Ourselves-Clearly-Succeed/dp/0451496817 Big Idea Podcast: https://podcasts.apple.com/dk/podcast/big-ideas-from-the-business-intelligence-guy/id1456686937 Sponsor: Physician Business Training (https://physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the new Connections magazine, a practice assessment tool, and this week's MGMA Stat. Sources: Connections Magazine: https://www.mgma.com/content/january-2024-mgma-connection-magazine MGMA Stat on 2024 Resolutions: https://www.mgma.com/mgma-stat/finance-staffing-projects-top-medical-group-leaders-2024-resolutions Practice Assessment Toolkit: https://soundcloud.com/mgmapods/ask-mgma-how-to-conduct-a-practice-assessment Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected] or email Daniel Williams directly at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about setting and measuring goals in 2024. MGMA Tools: MGMA DataDive: https://www.mgma.com/mgma-datadive-survey-participation Strategic Planning Toolkit: https://www.mgma.com/member-tools/strategic-planning-toolkit Project Charter: www.mgma.com/member-tools/project-charter-template Gemba Board: www.mgma.com/member-tools/using…project-management Starting a Telehealth Program: https://www.mgma.com/articles/starting-a-telehealth-program-in-your-practice-know-the-steps Medical Practice Evaluation Tool: https://www.mgma.com/online-courses/medical-practice-evaluation-tool Sponsor: Physician Business Training (physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode, we welcome Morgan Soster, a recipient of the MGMA 2023 Future Five Award. Morgan is currently Director of Practice Administration of Guthrie Medical Group PC. Resources: MGMA.com Award Winners: www.mgma.com/mgma-acmpe-awards-and-recognition MGMA Award Winner Podcasts: soundcloud.com/mgmapods/sets/award-winners-2023 Sponsor: Physician Business Training physicianbusinesstraining.com/ This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. Additional Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected] or email Daniel Williams directly at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the latest MGMA Stat poll and results. Sources: MGMA Stat: https://www.mgma.com/mgma-stat/social-determinants-of-health-a-driving-force-in-medical-group-data-collection Physician Fee Schedule: 2024 Medicare Physician Fee Schedule Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected] or email Daniel Williams directly at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

This episode of the MGMA Business Solutions Podcast features three regional VPs from Jackson Physician Search. JPS is the largest privately held permanent physician recruitment firm, specializing in the recruitment of physicians, physician executives and advanced practice providers for healthcare organizations across the U.S. Helen Falkner serves as Regional Vice President of Recruiting by leading JPS’s growing Denver office. Tara Osseck, MHA is Regional Vice President of Recruiting, having been previously named one of St. Louis’ “Top 30 under 30” by the St. Louis Business Journal. Neal Waters, also Regional Vice President of Recruiting, serves as a mentor to a growing team of JPS recruiters. All three were recently featured in the MGMA webinar titled “Building Better Recruitment and Retention Strategies for Early Career Physicians.”Resources: JPS Webinar: https://www.mgma.com/webinars/building-better-recruitment-and-retention-strategies-for-early-career-physicians-on-demand JPS Research Paper: https://www.jacksonphysiciansearch.com/white-papers/2023-survey-reveals-new-insights-for-more-effective-recruitment-and-retention-of-early-career-physicians/ Additional MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Sponsor: Physician Business Training https://physicianbusinesstraining.com/ This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about conducting a practice assessment. MGMA Tools: Communication Plan: https://www.mgma.com/member-tools/team-roster-and-communication-plan-template Project Charter: https://www.mgma.com/member-tools/project-charter-template Gemba Board: https://www.mgma.com/member-tools/using-a-gemba-board-boosts-transparency-and-engagement-in-project-management Sponsor: Physician Business Training (physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the latest MGMA Stat on benchmarking and insights on the 2024 Medical Billing Toolkit. Sources: MGMA Stat on benchmarking: https://www.mgma.com/mgma-stat/from-data-to-action-the-crucial-role-of-healthcare-benchmarking 2024 Medical Billing Toolkit: https://www.mgma.com/member-tools/2024-medical-coding-and-billing-toolkit Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected] or email Daniel Williams directly at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

This episode of the MGMA Business Solutions podcast features Dr. Pamela Ograbisz DNP, FNP-BC and Scott Selby of LocumTenens.com. Dr. Ograbisz is Vice President of Clinical Operations while Scott Selby is Senior Vice President in Enterprise Solutions. They're here to discuss a new research paper: "The Innovation Imperative for Physician Retention." Resources: The Innovation Imperative for Physician Retention: https://www.locumtenens.com/resource-center/survey-and-research-reports/the-innovation-imperative-for-physician-retention/ LocumTenens.com: https://www.locumtenens.com/ Additional MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Sponsor: Physician Business Training (https://physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about psychiatric assessment coding questions that have come in to the Ask MGMA feed on our website. MGMA resources: Resources: Outpatient Psychiatry & Psychology Services Fact Sheet CMS : https://downloads.cms.gov/medicare-coverage-database/lcd_attachments/31887_33/Outpatient_Psych_Fact_Sheet09.18.14.pdf Mental Health Psychiatry and Psychotherapy Services Noridian: https://med.noridianmedicare.com/web/jeb/specialties/mental-health CPT Code 99205: Billing Guide & Reimbursement Rates (2023): https://therathink.com/cpt-code-99205/ Sponsor: Physician Business Training (https://physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

MGMA consultant Adrienne Lloyd joins us to discuss leadership, women in healthcare and discusses the exciting news that she'll be the new host of the Women in Healthcare podcast series! Sources: Adrienne on LinkedIn: https://www.linkedin.com/in/adrienneplloyd/ Transcript of Podcast: https://www.mgma.com/podcasts/women-in-healthcare-a-conversation-with-adrienne-lloyd MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email [email protected] If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the latest MGMA Stat and more insights on reducing payment stress and addressing leakage in medical practices. Sources: MGMA Stat on fees for electronic payments: https://mgma.com/mgma-stat/fees-for-electronic-payment-still-taking-a-chunk-out-of-medical-groups-reimbursement Leakage: The problem your health system has no plan for: https://mgma.com/articles/leakage-the-problem-your-health-system-has-no-plan-for Reduce payment stress: https://www.mgma.com/articles/engaging-with-patients-to-reduce-payment-stress Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected] or email Daniel Williams directly at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

This episode of the MGMA Business Solutions podcast features James Ford, sales manager with the MGMA Emerald Card. Launched in 2022, the MGMA Emerald Card is a credit card designed specifically for MGMA members and their business needs. It offers an easy-to-use platform that allows members to manage transactions, create and manage employee cards, set spending permissions, redeem rewards and make payments. Ford joins the show to discuss the evolution of the Emerald Card since its launch one year ago and shares its unique features along with feedback from MGMA members who have since utilized the card. Sources: MGMA Emerald Card: https://about.mgma.cards/ Sponsor: Physician Business Training https://physicianbusinesstraining.com/ This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. Contact Information: Thank you again for taking the time to listen to MGMA’s Business Solutions. If you have opportunities you'd like to share, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience. WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].

In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about how to use AI as a scribe. MGMA resources: It’s time to build healthcare’s AI-enabled future: https://www.mgma.com/articles/its-time-to-build-healthcares-ai-enabled-future Medical groups taking their time to adopt the right set of AI tools: https://www.mgma.com/mgma-stat/medical-groups-taking-their-time-to-adopt-the-right-set-of-ai-tools Other Resources: AI and HIPAA Privacy Concerns: https://aihc-assn.org/ai-and-hipaa-privacy-concerns/ Data privacy and artificial intelligence in health care | Reuters: https://www.reuters.com/legal/litigation/data-privacy-artificial-intelligence-health-care-2022-03-17/ How Should Clinicians Communicate With Patients About the Roles of Artificially Intelligent Team Members? | Journal of Ethics | American Medical Association: https://journalofethics.ama-assn.org/article/how-should-clinicians-communicate-patients-about-roles-artificially-intelligent-team-members/2019-02 WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

This episode of the MGMA Insights podcast features an interview with Janet Thomason, the Director of National Procurement at Project C.U.R.E. Project C.U.R.E. was founded in 1987 to address the staggering shortage of medical resources around the world. Since its beginnings in a garage in Colorado, Project C.U.R.E. has become the world’s largest distributor of donated medical supplies, equipment and services to doctors and nurses serving the sick and dying in more than 135 countries. Resources: About Project C.U.R.E.: https://projectcure.org/about-us/ Get involved: https://projectcure.org/take-action/ Ways to Give: https://projectcure.org/take-action/donate/ Sponsor: Physician Business Training https://physicianbusinesstraining.com/ This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. Additional Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected] or email Daniel Williams directly at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode, we welcome Alizee Gagliardi, a recipient of the MGMA 2023 Future Five Award. Alizee is currently Director of Anesthesia Operations - Manatee Memorial Hospital and Lakewood Ranch Medical Center. Resources: MGMA.com Award Winners: https://www.mgma.com/mgma-acmpe-awards-and-recognition MGMA Award Winner Podcasts: https://soundcloud.com/mgmapods/sets/award-winners-2023 Sponsor: Physician Business Training https://physicianbusinesstraining.com/ This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. Additional Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected] or email Daniel Williams directly at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the latest MGMA Stat and more insights on AI in healthcare. Sources: MGMA Stat on patient access: https://mgma.com/mgma-stat/patient-access-remains-a-challenge-as-medical-groups-recover-from-staffing-shortages AI in Healthcare: Retaining Your Team: https://mgma.com/articles/its-time-to-build-healthcares-ai-enabled-future Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected] or email Daniel Williams directly at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode, RN and nursing coach Patricia Daiker shares her personal health journey of being diagnosed with type 1 diabetes at age 26 and transforming her struggles into a mission to help others. Through her organization, Better Diabetes Life, Patricia has developed a program that focuses on five pillars to support individuals in managing diabetes.Patricia also discusses how meditation and other stress-reduction tools have helped her and others navigate life with diabetes more effectively.ResourcesBetter Diabetes LifeWebsite: betterdiabeteslife.comEmail: [email protected] Timer Meditation Appinsighttimer.comMGMA Stat on Stress and Healthcare Leadersmgma.com/mgma-stats/stress-and-burnout-a-growing-concern-for-healthcare-leadersSponsorMGMA Education - The Physician Business Training ProgramMost physicians don’t have the opportunity to learn the business side of medicine. The "What Docs Don’t Get Taught: Physician Business Training" course, developed by MGMA in collaboration with administrators from Johns Hopkins University School of Medicine, provides in-depth business training for physicians.This on-demand course offers practical insights that drive both personal and organizational success, and participants can earn 8 hours of CME credit.Learn more and purchase for yourself or your organization at physicianbusinesstraining.com. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Member Spotlight podcast, we’re joined by Ilene Gilbert-Droge. Ilene is the President and CEO of Adventhealth Medical Group North Division. Ilene is also the 2023 MGMA Lifetime Achievement Award honoree. Highlights from the conversation include Ilene: - Sharing her journey starting in healthcare revenue cycle work and progressing to leadership roles across different organizations - Discussing her involvement with MGMA for over 25 years and the value it has provided - Emphasizing the development of future leaders through empowerment, coaching, and recognition - Addressing physician burnout through wellness initiatives, streamlining workflows and listening to staff needs - Focusing on patient-centered care through measuring satisfaction, care teams, and ensuring clinical excellence WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

We’re joined today on the MGMA Business Solutions podcast by Mike McMann, Vice President, Client Management Physician Services at Conifer. Mike's here today to talk about denial prevention in a medical practice. Resources: Conifer: https://www.coniferhealth.com/ Mike McMann: https://www.coniferhealth.com/about-us/about-us-leadership/leadership-bios/mike-mcmann/ Denial Prevention: https://www.coniferhealth.com/knowledge-center/leveraging-a-rules-based-engine-for-touchless-denial-management/ MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Dr. Scott Cullen, Executive Vice President of Strategic Innovation and Chief Clinical Officer at AVIA, discusses emerging trends and challenges facing healthcare leaders on this episode of the MGMA Insights podcast. AVIA recently launched their own Generative AI Strategic Collaborative of 20+ health systems, industry associations, and government leaders to produce a network-validated expert playbook. Here, Dr. Cullen discusses the major trends facing medical groups over the next couple years, the demographic forces driving a 45% increase in demand by 2030, the rise in disease burden, and the future of work and digital enablement to help ease the burden of the “24/7 consumer” and the “exhausted physician.” Sources: AVIA: https://aviahealth.com/news/avia-appoints-scott-cullen-m-d-as-evp-of-strategic-innovation-and-chief-clinical-officer/ Dr. Scott Cullen: https://aviahealth.com/about-us/our-team/# MGMA Stat on AI: https://www.mgma.com/mgma-stat/most-medical-practice-leaders-agree-that-ai-is-the-future-is-the-future-now Dr. Cullen Article: https://www.mgma.com/articles/its-time-to-build-healthcares-ai-enabled-future MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on a new Jackson Physician Search study on early-career physicians and the future of AI in healthcare. Sources: MGMA Stat on AI in Healthcare: https://mgma.com/mgma-stat/most-medical-practice-leaders-agree-that-ai-is-the-future-is-the-future-now An Early Career Physician Playbook: Retaining Your Team: https://mgma.com/deep-dives/early-career-physician-recruitment-playbook Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this MGMA Business Solutions Podcast, we're joined by Jessica Langley. Jessica is chairwoman of the board for the National Healthcareer Association Inc., and is also Executive Director of Education & Advocacy, for NHA. Resources discussed: NHA: https://www.nhanow.com/ Contact NHA: https://www.nhanow.com/resources/support/contact-us Learning and Leading Success Stories: https://www.nhanow.com/resources/support/contact-us Staffing Solutions: https://info.nhanow.com/learning-leading-blog/5-reasons-employers-should-invest-in-nhas-healthcare-staffing-solutions McKinsey Workforce Shortage Study: https://www.mckinsey.com/industries/healthcare/our-insights/how-health-systems-and-educators-can-work-to-close-the-talent-gap MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about strategies to address the high rate of patient turnover. Patient turnover, often referred to as patient churn or attrition, can impact the financial health and stability of a medical practice. Estimates show that it’s six to seven times more expensive to acquire a new patient than it is to keep a current patient coming back. It’s also estimated that upwards of 80% of future profits come from just 20% of existing customers. Furthermore, big gains can be made by retaining patients because increasing patient retention rates by just 5% will increase profits anywhere from 25 to 95%. MGMA Resources discussed: Patient Retention: https://fullscript.com/blog/patient-retention DataDive Procedural Profile: https://www.mgma.com/datadive/procedural-profile CDC Survey Data: https://www.cdc.gov/nchs/ahcd/datasets_documentation_related.htm DataDive Operations Glossary: https://www.mgma.com/practice-ops-scheduling More Resources: https://www.mgma.com/articles/foundational-benchmarks-and-kpis-for-medical-practice-operations-in-2023 https://www.revcycleintelligence.com/news/medical-practices-to-focus-on-staff-patient-retention-mgma-finds https://www.providertech.com/importance-of-effective-patient-retention-strategies/ https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8430850/ WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at [email protected]. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

In this episode of the MGMA Week in Review podcast, we share our thoughts and a recap about the MGMA Leaders Conference that took place this week in Nashville and take a deeper dive on Dr. Scott Cullen's mainstage talk on the future of AI. Sources: Advanced Strategy for Medical Practice Leaders Book: Financial Management Edition: mgma.com/books/finmgmt MGMA Stat on the Future of AI: https://www.mgma.com/mgma-stat/most-medical-practice-leaders-agree-that-ai-is-the-future-is-the-future-now MGMA Leaders Conference: mgma.com/conferences/leaders/overview Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at [email protected]. Thank you again for taking the time to listen to the MGMA podcast network. Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Live from the MGMA Leaders Conference in Nashville, Oct. 24, 2023. This podcast features an interview between Daniel Williams and Steve Freeland at the MGMA Leaders Conference in Nashville. Steve is the CEO of Cancer Care Group in Indiana and was recently honored as the MGMA Legislative Liaison of the Year. According to a spotlight on MGMA legislative liaisons on mgma.com, "Steve works tirelessly and diligently as the Legislative Liaison for Indiana. He provides routine updates to the board and members and actively participates in House/Senate meetings in the state. He's not just talking the talk, he walks the walk to influence and impact real change in healthcare legislation that matters to IMGMA members!" Resources: Cancer Care Group: https://www.cancercaregroup.com/about_us/management/ Steve Freeland: https://www.mgma.com/april-spotlight MGMA: www.MGMA.com MGMA Awards: www.mgma.com/awards MGMA Advocacy: https://www.mgma.com/advocacy Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Live from the MGMA Leaders Conference in Nashville, Oct. 24, 2023. This podcast features an interview between Daniel Williams and Tracy Bird at the MGMA Leaders Conference in Nashville. Tracy is an MGMA consultant and was recently awarded Forum Representative of the Year. Tracy Bird: https://www.mgma.com/member-highlights/tracy-bird MGMA: https://www.MGMA.com MGMA Awards: https://www.mgma.com/awards Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.

Live from Nashville at MGMA's 2023 Leaders Conference. In this episode, Daniel Williams interviews Dr. Summer Liston-Crandall, Oaklawn Hospital, about her experience so far at her first MGMA Leaders Conference. Dr. Liston-Crandall shares key lessons from sessions, her goals for leadership development, and strategies for improving culture, engagement and transparency at her hospital. Video of the Interview: https://youtu.be/JRguPK7eXX0?si=oUrImEW02yrICsgc MGMA podcasts: https://mgma.com/podcasts Sponsor: Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.