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FULL COMP: The Voice of the Restaurant Industry Revolution

FULL COMP: The Voice of the Restaurant Industry Revolution

691 episodes — Page 10 of 14

S9 Ep 9Building a Beverage Brand: Brett Lawrence & Stephen Young of Elephant Hard Seltzer

Knowing how to cook doesn't mean you can farm and building a beverage brand is very different from building a restaurant. So, I've brought in some experts. Brett Lawrence and Stephen Young have not only built a successful hard seltzer brand, they built a brewery and a beer company before that. In today's episode we leverage their years of experience to determine the path of least resistance when building our own brands. For more on Elephant Craft Seltzer visit https://elephantcraftseltzer.com ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Aug 5, 202231 min

S9 Ep 8The Benefits of Disruption: Stratis Morfogen of Brooklyn Chop House

Stratis Morfogen has done business differently from the beginning and, over the last 30 years, it's made a dramatic impact in how successful he's become as a restaurateur. Today, we unpack lessons to be learned from both his successes and his failures on his path of industry disruption. For more on his concepts visit https://www.brooklynchophouse.com ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Aug 2, 202238 min

S9 Ep 7Media Matters: John McDonald of Mercer Street Hospitality

In this episode, we chat with restaurateur and media mogul John McDonald who grown a successful media empire alongside his restaurant empire, leveraging the lessons learned from one to improve the other. Today we unpack why media matters. For more on his restaurant group visit https://www.mercerstreethospitality.com/ ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jul 29, 202231 min

S9 Ep 6A New Labor Model: Jim Taylor of Benchmark Sixty

Jim Taylor of Benchmark Sixty, believes he's found the solution to our biggest hurdle as an industry: the lack of predictability when it comest to sales. In our conversation he lays out how we can optimize restaurant profits, make major costs more predictable, and forecast more accurately. For more on Benchmark Sixty visit https://www.taylorcoconsulting.com/ ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jul 26, 202227 min

S9 Ep 5The Next Supper: Author Corey Mintz

Corey Mintz is a failed cook and a successful writer. His latest book "The Next Supper: The End of Restaurants as We Knew Them, and What Comes After" carefully lays out the thesis for why success is so hard to come by in our industry. In today's conversation we discuss the obstacles within the restaurant business and practical solutions to overcome them. Be sure to pick up his book, The Next Supper, wherever you buy books. ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jul 22, 202236 min

S9 Ep 4The Right Way to Build a Restaurant: Michael Benson of SoCal Restaurant Design Group

Michael Benson's company SoCal Restaurant Design Group has built some of the most prolific restaurants in California and today he's sharing the tactics, tools and strategies he uses to ensure his clients get the most for the least in the shortest period of time. For more on his company visit https://www.socalrestaurantdesign.com/ ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jul 19, 202236 min

S9 Ep 3The Only Rule That Matters: Selwyn Yosslowitz of Marmalade Cafe

What is the only rule that matters in our industry? If you ask today's guest Selwyn Yosslowitz the rule is simple: keep it simple. Other than that, I'd argue Selwyn has broken every rule in the book. In our conversation Selwyn explains how big rents, big menus and big profits can all work together. For more on Marmalade Cafe visit https://marmaladecafe.com ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jul 15, 202231 min

S9 Ep 2The 10 Disciplines: Rob Dube of The 10 Disciplines

There's a proven process to live our optimal lives and Rob Dube is here to share it with us. It's called The 10 Disciplines for Managing and Maximizing Your Energy and it changed my life. Today Rob and I run through some of my favorites. To check out the course for yourself at a discounted rate visit https://www.the10disciplines.com/fullcomp ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jul 12, 202235 min

S9 Ep 1Make No Small Plans: Elliott Bisnow of Summit

Do you run your restaurant or does your restaurant run your life. As entrepreneurs, we build these businesses with a singular goal in mind: freedom. But how many of us are really free? Today we chat with Elliott Bisnow, co-founder of Summit and author of Make No Small Plans, a book about building a great business and a great life. In our conversation, Elliott breaks down the key decisions that led to his success so that we too can enjoy the freedom that we deserve. Pick up your copy of Make No Small Plans wherever books are sold. ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jul 8, 202235 min

S8 Ep 19How to Survive 100 Years: Mark Echeverria of Musso & Frank Grill

How does a restaurant stay relevant for a decade? If that feels impossible, imagine if that restaurant survived a century. Today we chat with Mark Echeverria, a 4th generation restaurateur of the famous Musso and Frank Grill on Hollywood Blvd. We'll talk about what it took to survive the last 100 years and how they intend to thrive for the next 100. For more on Musso & Frank Grill visit https://mussoandfrank.com ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jul 5, 202235 min

S8 Ep 18The Hub & Spoke Restaurant Model: Criag Blum of Johnny Doughnuts

What does growth look like for restaurants moving forward? From my vantage point, things are looking a lot different. Restaurateurs are getting savvy and dynamic mixing a variety of business models and few exemplify this more that Criag Blum. Johnny Doughnuts is brick and mortar and mobile. Retail and catering. And there's much more on the horizon. Today we chat with Craig about this dynamic restaurant model and how it evolves from here. For more on Johnny Doughnuts visit https://www.johnnydoughnuts.com ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jul 1, 202235 min

S8 Ep 17Free Money Exists: Catherine Tindall of Dominion Enterprise Services

Catherine Tindall and her company Dominion Enterprise Solutions specialize in helping restaurant get the most money from the Employee Retention Credit with the least amount of effort. To find out how much you stand to earn from the tax credit, visit https://dominiones.com ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jun 28, 202234 min

S8 Ep 16Building the Future: Aman Narang of Toast

today we sit down with co-founder Aman Narang to discuss the ups and downs of servicing the service industry. If they were able to predict the future before, are they able to do it again? For more on Toast visit https://pos.toasttab.com ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jun 24, 202232 min

S8 Ep 15Building a Family of Brands: Ryan Wilson of Lawry's Restaurants

In this episode Josh Kopel is sitting down with Ryan Wilson, the great grandson of the founder and current CEO of Lawry's Restaurants to talk about how a dynamic business model created a generational company. For more on Lawry's visit https://www.lawrysonline.com ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Restaurant Marketing School Industry Town Halls

Jun 21, 202236 min

S8 Ep 14Designing a Restaurant That Works: Greg Bleier & Terri Robison of Studio UNLTD

Do you ever walk into a restaurant and it just makes sense? The lighting, the design, the floor plan, the sound, the food and the service. It tells a complete story. I'd argue it's easier said than done to achieve that level of harmony. It's takes an expert eye and operational experience to pull it off and the team over at Studio UNLTD as built a reputation for being best in the world in achieving that harmonious outcome. Today we sit down with its founders Greg and Terri to discuss the do's and don'ts of restaurant design. For more on Greg and Terri visit https://www.studiounltd.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Jun 17, 202234 min

S8 Ep 13Changing with the Times: Katie Poppe of Blue Star Donuts

Katie Poppe is one of those success stories you read about and are wrought with envy. In 2019, seven years after opening of Blue Star Donuts, the business had 11 retail shops, 100 employees and total annual sales approaching $7 million. She was riding high going into the pandemic but then the music stopped. Today Katie shares her path to success...what it took to get there initially and the extraordinary effort required to crawl her way back from the brink. That's Katie Poppe. For more on Blue Star Donuts visit https://bluestardonuts.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Jun 14, 202236 min

S8 Ep 12Mastering Soft Skills: Carrie Luxem of Restaurant HR Group

You don't know what you don't know. What kept me up at night, no matter how many hours I put in at the restaurant, were people problems. How am I going to keep the good ones? What's a painless way to get rid of the bad eggs? And how do I make sure everyone is rowing in the right direction? I feel like I always lacked the resources when it came to human resources. That's why I was so excited to chat with Carrie Luxem. She specialized on creating leaders and building teams. Today she runs of through the fundamentals of what a successful people program looks like and how we can implement it in a cost effective way. For more on Carrie go to https://carrieluxem.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Jun 10, 202236 min

S8 Ep 11Creating a Perfect Partnership: Chef Amber Caudle, Cindy Van Pelt & Beth Hannemann of Source Collab

First who, then what. Who is going to help this restaurant succeed followed by what do we need to do to make this restaurant succeed. Few decisions in life matter more than who we decide to partner with professionally. Today we chat with the team from Source Collab. A restaurant group helmed by Chef Amber, Cindy and Beth, three women from different backgrounds that have come together to create something incredibly special. For more on Source Collab visit https://sourcecollab.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Jun 7, 202235 min

S8 Ep 10You Can't Do It Alone: Matt Rolfe of Westshore Online

If every problem is a people problem then you really only need to get better at one thing right? That's why I've called in Matt Rolfe. Matt is a people expert and he's leveraging his 15+ years in this industry to share what the top ten percent do that’s fundamentally different from the rest of the us. For more on Matt and his company visit https://mattrolfe.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Jun 3, 202235 min

S8 Ep 9The Future of Food Halls: John Kolaski of K2 Restaurants

The jury is still out on food halls. For some brands, they're a blessing and for some of us, they're a curse. There's something about the model that seems broken to me and I'm not the only one that sees it. Today we chat with John Kolaski who's reimagining the food hall from the ground up. He's thinking big while working small and the results are inspiring. That's John Kolaski. For more on K2 Restaurants visit https://www.k2restaurants.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

May 31, 202236 min

S8 Ep 8Owning Your Market: Gavin Kaysen of Soigné Hospitality Group

What do you do when you can literally do anything? Chef Gavin Kaysen worked with some of the most talented chefs in the world. He helmed awarded restaurants in major markets. He could have opened anything anywhere. And he chose to go back to Minneapolis. Today we discuss the merits of following your heart and the positive impacts it can have personally and professionally. As it turns out, success is intentional. That's Gavin Kaysen. For more on all of the chef's projects visit https://gavinkaysen.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

May 27, 202236 min

S8 Ep 7The Millennial Mastermind: Jon Neidich of Golden Age Hospitality Group

What is cool? What are those indescribable qualities that make a restaurant popular? Is it just me or does it seem to be a moving target year to year? Jon Neidich seems to have the formula down, with each spot he opens being trendier then the next. But, and this is what's truly amazing, they have staying power. Today we sit down to discuss what makes a restaurant perennially popular so that we too can become the kings and queens of cool. That's Jon Neidich. For more on Golden Age Hospitality visit https://www.goldenagehospitality.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

May 24, 202234 min

S8 Ep 6Tackling Trends: Shawn Lalehzarian of The Red Chickz

What if, when you started your entrepreneurial journey, you had a playbook that guaranteed your success? Would you follow it religiously or would you deviate when inspiration strikes? Shawn Lalehzarian had that playbook. After opening countless restaurants for big brands he went independent and paired a winning plan with a top trend to create a powerhouse restaurant. In today's conversation we talk about the essential elements of the plan that led to his massive success despite a global pandemic. That's Shawn Lalehzarian. For more on The Red Chickz visit https://www.theredchickz.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

May 20, 202237 min

S8 Ep 5Setting the Standard: Suzanne Goin of AOC

If every restaurant is a snowflake, unique and special in its own way, then so is every chef and restaurateur. Chef Suzanne Goin is a total original. From the way she thinks, to the way she runs a restaurant to her advocacy work, the chef is on a whole other level. Today we chat about the choices she's made that have led to her massive success and her plan to continue innovating into the future. For more on the chef and her projects visit https://www.aocwinebar.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

May 17, 202231 min

S8 Ep 4The Backwards Franchise Model: Liz Solomon of King David Tacos

What's the first thing you do when you want to open your own restaurant? Liz Solomon wanted to open a restaurant but she went about it in a completely innovative way. In today's conversation, Liz takes us on her path to a brick and mortar restaurant that began with an idea, then a catering company, then food carts, then a wholesale company and then...well I guess you'll just have to listen to find out. For more on King David Tacos go to http://kingdavidtacos.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

May 13, 202232 min

S8 Ep 3Learning How to be the Best: Mario Del Pero of Dom Food Group

Who taught you how to be a great restaurateur? Was that person truly great in their role? Were you a truly great student in that season of your life? Today we chat with Mario Del Pero, an objectively great restaurateur and entrepreneur who took the initiative to learn from great restaurateurs. In our conversation, he walks us along the path that led Mendocino Farms to 42 locations and the amazing opportunities that have come after that massive success. For more on Mendocino Farms or Dom Food Group click the links in the show notes. https://www.mendocinofarms.com https://www.linkedin.com/company/dom-food-group/about/ FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

May 10, 202234 min

S8 Ep 2Essential Elements of Successful Leadership: Raji Sankar of Choolaah Indian BBQ

If I didn't work for me, I'd want to work for Raji Sankar. I'd argue that I'd probably have more fun working for Raji. Her confidence, the way she inspires, her ability to put one at ease, even in stressful situations is the result of thoughtful, intentional leadership. Today's conversation is a masterclass in mastering intention. In becoming the leader and building a business you can be proud of, even in the toughest of times. Her restaurant, Choolaah, represents the absolute best our industry has to offer and I couldn't be more excited to share her story with you today. For more on Choolaah visit https://choolaah.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

May 6, 202231 min

S8 Ep 1Divide and Conquer: Michael Mina and Patric Yumul of the Mina Group

Michael Mina is the best in the biz. He's mastered excellence at scale. What's equally impressive is that he's done it alongside his partner Patric Yumul for the last 20 years. Think about how much our industry has changed in the last 20 years. Today, the three of us reflect back on their decades long partnership together and look forward to the next chapter of their partnership. For more on the Mina Group go to https://www.michaelmina.net FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

May 3, 202235 min

S7 Ep 28Profit First & The Art of Delegation: Bestselling Author Mike Michalowicz

Do you struggle with delegation? How about profitability? What about organizational efficiency? Well then I've got a guy I'd like for you to meet. Today's guest is Mike Michalowicz, a famed author that's written two books that changed the trajectory of my professional life. Together we're going to sit down to tackle the key concepts from these books as well as lessons learned from Mike's own professional journey. For more on his books and programs visit https://mikemichalowicz.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Apr 29, 202229 min

S7 Ep 27Personal Growth is Professional Growth: Madelyn Alfano of Maria's Italian Kitchen

I know you want to become a better restaurateur. That's why you tune in every week. And I hope this helps but there are countless resources out there at our disposal. Today we chat with one of the best restaurateurs I know, Maddie Alfano. In our conversation she unpacks how she got so damn good at becoming great so that you and I can level up too. For more on her restaurant visit https://mariasitaliankitchen.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Apr 26, 202230 min

S7 Ep 26Taking the Retail Market by Storm: Billy Bosch of Iconic

So you've been thinking about it. You keep staring at that vat of hot sauce that you make from scratch every week and you're wondering how well it would do at your local grocery store. Today we're talking with my buddy Billy Bosch of Iconic Protein who can offer some useful insight. Billy has taken the consumer packaged goods market by storm and in our conversation today he unpacks the process of going from an idea to the shelves of the most notable stores in the country. For more on his products visit https://www.drinkiconic.com Use the promo code FREECOMP to get Keto Collagen Powder ($25) for free. Be surety add it to the cart to redeem the deal. FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Apr 22, 202230 min

S7 Ep 25The Food in Mouth Strategy: T.K. Pillan of Veggie Grill

You are in for a treat today. The conversation you're about to hear was one of the most educational experiences I've had since starting the show. T.K. Pillan is not of our industry but that has resulted in him creating a blockbuster concept by taking a different approach to restaurant operations and marketing. Today he unpacks the strategies he used to scale Veggie Grill nationally. For more on Veggie Grill go to https://veggiegrill.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Apr 19, 202235 min

S7 Ep 24The Leadership Required to Scale: David Dressler of Tender Greens

What kind of leader do you want to be? Most of us don't even have time to think in those terms but today's guest believes that it's an essential place to start if we're going to be successful in this industry. Meet David Dressler, cofounder of Tender Greens. David was the guy that created the culture needed to scale his restaurant from one to 30 locations in less than 10 years. Today he shares the tactics, tools and strategies he used to build a bulletproof culture. To become a better leader today visit https://www.quietadvisory.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Apr 15, 202232 min

S7 Ep 23The Business of Being a Chef: David LeFevre of Simms Restaurants

Celebrity Chef David LeFevre is a damn good chef and he's applauded nationally for that. But the chef is also a prolific businessman who's dedicated his professional life to growing great restaurants that can pave the path for the next generation. In today's conversation we unpack what it took to grow his restaurant group and how he's choosing to pay it forward. For more on his restaurant group go to https://www.eatsimms.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Apr 12, 202233 min

S7 Ep 22An Old Restaurant with New Tricks: Matt Kirschner of Red Knapps Dairy Bar

The young guns in are industry are full of new ideas. They're creating an entirely new business model for restaurants centered around media and the diversification of revenue. But what happens when you drop those new ideas into a 75 year old restaurant? Today we chat with Matt Kirschner. A fledgling restaurateur ready to change the industry and impact his community. We'll get a front row seat to see what happens when old school meets new school. For more on Red Knapps visit https://redknappsrochester.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Apr 8, 202236 min

S7 Ep 21Scaling a Family Business: David Birzon of Snooze

50 locations in 15 years. That's massive growth. Snooze is a restaurant born from the dreams of two brothers that became the mission of one of the best operators this industry has every seen. Meet David Birzon, the CEO of Snooze, who took a good business and scaled it into a great company. In our conversation we talk about what it takes to scale a concept centered around community, sustainability and profitability. For more on Snooze visit https://www.snoozeeatery.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Apr 5, 202237 min

S7 Ep 20A Bulletproof Business Model: Michael Dorf of City Winery

People post pandemic want an experience. Have you heard that before? But what kind of experience do they want? This isn't an industry where the margins allow for a lot of trial and error so I reached out to Michael Dorf, the founder of City Winery. Michael has created the perfect experience for his target market blending an elevated food menu with an in house winery and live entertainment. It's exactly what his customers want and today he's going to unpack how you can use the same formula to find out exactly what your customers want. For more on City Winery visit https://www.citywinery.com/ FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Apr 1, 202232 min

S7 Ep 19The Art of Selling Out: Alex Jacobs, Guto Araki and Joey Rubin of Biite Club

It's a risk to get into this industry. It's a risk to open your own restaurant. And, for most of us, after we've taken those two big risks, our appetite for risk diminishes. But, as the years wane on, there's this thing nagging within us. All of these amazing ideas for all of these incredible dishes and concepts that we're afraid to execute because, honestly, they're really out there. That's why I reached out to the guys from Biite. These guys live on the edge of culinary greatness, curating interesting and entertaining pop up events within existing restaurant with the chefs that helm them. In today conversation we unpack the essential elements of a memorable event, how to find your true audience and most importantly, how to sell out every single time. For more on Biite Club go to https://biite.club FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Mar 29, 202236 min

S7 Ep 18The Prince of Portland: Celebrity Chef Gregory Gourdet

When you open a restaurant you've investing in more than a business, you're investing in a community. As we change and evolve as individuals so do our communities and few places more beautifully illustrate this capacity to change more than Portland, Oregon. Today's we chat with, Portland's adopted son, Celebrity Chef Gregory Gourdet. Instead of staking his claim in his hometown of New York or following the trends out to Los Angeles, Gregory has chosen to walk a more complicated path, using this talent and his food to help mend together a community that is still struggling to become the best version of itself. For more on the chef visit https://www.gregorygourdet.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Mar 25, 202236 min

S7 Ep 17The Robots Have Arrived: Benson Tsai of Stellar Pizza

For years we've heard the tales of the days that robots would come to take our jobs. Well that day is today. On this episode we're chatting with Benson Tsai an engineer turned restaurateur who took top talent from SpaceX and leveraged their genius to create an autonomous pizzeria. Today we discuss the jobs his robots are taking and the opportunities that presents for all of us. For more on Stellar Pizza visit https://www.eatstellarpizza.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Mar 22, 202229 min

S7 Ep 16New Service Standards: Mike Connelly of Urban Plates

We know that there's restaurant tech out there that can make our jobs easier. There's tech out there that makes our customer's job a bit easier too. But, is there tech out there that can help us scale our organization, making a single unit restaurant run like one of the big guys? As it turns out there is and today we're chatting with Mike Connelly of Urban Plates who will break down the tech they've built and the tech they used to scale this small startup into a competitive restaurant chain. For more on Urban Plates visit https://urbanplates.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Mar 18, 202232 min

S7 Ep 15The Art of Recovery: Isaac Toups of Toups' Meatery

The pandemic decimated our industry on a global scale and, for many of us, it was the first time that mother nature played a major role in the way we do business. But, if you grew up in Southern Louisiana--and I did--you've been conditioned after countless natural disasters to safeguard your family and your business against the unpredictable nature of the changing tides. Today we chat with Isaac Toups. A Louisiana native and restaurateur who offers a masterclass in what it means to be resilient in the face of overwhelming odds and the courage it takes to rebuild from scratch again and again. For more on Toups' Meatery visit http://toupsmeatery.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Mar 15, 202227 min

S7 Ep 14The Evolution of Tourism: Rafat Ali of Skift

We talk every week about the changes occurring in the restaurant industry. And that makes sense because we work in the restaurant industry. But few things affect our businesses more than tourism and the very nature of travel has changed. I wanted to dig deeper into what going on so I reached out to Rafat Ali of Skift. Rafat is an travel expert and his publication is the go-to resource of travel trends and the effect those trends are having on the larger industry. Today we talk about the trends and the disruptors making waves that will ripple into our industry and the way we connect with tourists. For more on Skift go to https://skift.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Mar 11, 202232 min

S7 Ep 13The Rules of the Game: Kim Malek, founder of Salt & Straw

We all had a dream going into this life but so rarely do we actually achieve that dream. We're busy but we're broke. We're rich but we're working ourselves to death. We spend our days crunching numbers when all we wanted to do was cook. But some of us have figured it out. And there's hope in that for all of us. Today we chat with Kim Malek, the founder of Salt & Straw, an ice cream company that abides by every foundational business principle while breaking every rule in the restaurant industry. For more on Salt & Straw visit https://saltandstraw.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Mar 8, 202237 min

S7 Ep 12Chronicling Our Industry: Andrew Friedman, author and media personality

Andrew Friedman has made a career of chronicling the life and work of some of the worlds most famous and most successful chefs. What makes him and his work so interesting is the effort that he puts into going beyond the food. Andrew has had a front row seat to the evolution of our industry over the last 20+ years and today we discuss the good, the bad and the ugly. To check out more of Andrew's work visit https://andrewtalkstochefs.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Mar 4, 202231 min

S7 Ep 11Figuring Out the Future: Jonah Bliss of Curbivore

What's that one thing that causes a restaurant to close? Well that's just the thing isn't it. There isn't just one. As restaurateurs we're affected by thousands of variables from weather to workforce and from competition to supply chain. How do we navigate our businesses through these murky waters? That's the question Jonah Bliss is trying to figure out. Jonah is the founder of Curbivore, a conference working to help restaurant find the path of least resistance as they navigate overwhelming demand, supply shortages, city regulations and an evolving marketplace. Today we talk about what he's built and what he's learned along the way. To get a free ticket to Curbivore be sure to click the link the show notes. www.eventbrite.com/e/205235293287/?discount=FullComp

Mar 1, 202223 min

S7 Ep 10Foundational Support: Clare Reichenbach of the James Beard Foundation

The global pandemic brought tragedy to our industry but, and I think this needs to be said, it brought opportunity as well. Restaurant owners and operators saw the pandemic as a catalyst for change and so did some of the organizations that support us. Today's guest is Clare Reichenbach, the CEO of the James Beard Foundation. We talk about the evolution of our industry and the evolution of the foundation over the last 20 years and, especially, the last 24 months. For more on how the James Beard Foundation can support you and your restaurant, go to https://www.jamesbeard.org/ FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Feb 25, 202233 min

S7 Ep 9Serving Hope: Celebrity Chef Edward Lee

When the pandemic hit, we all had survival on the brain. Some of us focused on our families, some of us focused on our businesses and, a select few, turned their attention to our industry. Today we talk with Chef Edward Lee, who represents the absolute best of us, a true advocate for our industry serving up hope, change and inspiration for the future. For more on the Lee Initiative visit https://www.leeinitiative.org FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Feb 22, 202232 min

S7 Ep 8The Three Keys: Kevin Boehm of Boka Restaurant Group

After opening 30 restaurants over the last 27 years, James Beard award winning restaurateur Kevin Boehm has become a visionary within our industry In our conversation today we talk about the winning recipe he's created centered around great chefs, inspired design, and enlightened hospitality. For more on Boka visit https://www.bokagrp.com/ FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Feb 18, 202234 min

S7 Ep 64A Bull-Hearted Brand: Joseph Szala of Vigor Branding

People don't buy food, they buy a story. This will make me look thin. This will make me look cool. This will make me feel good. What story is your food telling? What does it say about someone who chooses to patronize your restaurant? If you don't know, the your guest probably doesn't know either. That's why I reached out to Joseph Szala of Vigor Branding. They specialize in telling their client's stories and today he teaches us how to tell our own. For more on Vigor visit https://vigorbranding.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Feb 15, 202237 min