Can You Hear Me?

Background on our Panelists:https://www.colum.edu/academics/faculty/anne-mitchell http://linkedin.com/in/anne-marie-mitchell-6906bb3 Anne Marie MitchellTeamStrategia.com linkedin.com/in/lissadruss Lissa Druss Reference Materials:2022 Edelman Trust Barometerhttps://www.edelman.com/sites/g/files/aatuss191/files/2022-01/Trust%2022_Top10.pdfhttps://www.edelman.com/trusthttps://www.edelman.com/trust/2022-trust-barometer/stabilizing-force-businesshttps://www.edelman.com/trust/2022-trust-barometer/defaulting-back-trusthttps://www.edelman.com/trust/2022-trust-barometer/breaking-vicious-cycle-distrusthttps://www.edelman.com/trust/2022-trust-barometer/distrust-and-media-what-business-can-dohttps://www.edelman.com/trust/2022-trust-barometer/modern-technologys-role-encouraging-tribal-thinking Another external viewpoint that coincides with the findings of the 2022 barometer: https://www.blackrock.com/corporate Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

MacKay CEO Forums: https://mackayceoforums.com/ The Archetypes and the Collective Unconsciousness by Carl Jung: https://books.google.com/books/about/The_Archetypes_and_the_Collective_Uncons.html?id=Yc5PlU9MyDwCThe 12 Jungian Archetypes: https://exploringyourmind.com/twelve-jungian-archetypes/ Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

Resources:AlixPartners Annual Private Equity SurveyNo More Working for Jerks!YPO Global Pulse Report for Chief Executive Officers Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

Relevant articles:CEO survey taken before omicron emergence shows optimism about the economy over the next 6 monthsCEOs across the market, economy agree on one 2022 prediction: More volatility, no end to CovidCEOs are worried about losing their jobs in 2022No More Working For Jerks! Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

Five Things You Will Learn From This Episode:Why constantly staying informed about Covid-19 and its variants is essential to good leadership.Why focusing on communications matters. Your reactions and responses are the message that you are communicating, make sure you are communicating the right messages. How addressing the elephant in the room is an opportunity for you to show your audience that you care and gain credibility.Leaders need to focus on the RIGHT things, not just the things that will keep you out of trouble.Connecting to your local community can improve the overall experience of your employees.Follow Rob Johnson on LInkedIn https://www.linkedin.com/in/rob-johnson-communications-advisor/Follow Eileen Rochford on LinkedIn https://www.linkedin.com/in/eileen-rochford/Corporate Competitor Podcast https://donyaeger.com/corporate-competitor-podcast/episode-62/Learn more about Newsweek’s first Most Loved Workplaces rankingshttps://www.newsweek.com/americas-most-loved-workplaces-2021Learn more about the Jussie Smollett Case https://apnews.com/article/jussie-smollett-entertainment-crime-race-and-ethnicity-hate-crimes-8a32dc8a1fc1b4a9972b0c08a75f2762Learn more about Covid-19 Variantshttps://www.cdc.gov/coronavirus/2019-ncov/variants/about-variants.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fvariants%2Fvariant.html Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

Resources: Ransomware on a Rampage; a New Wake-Up Call (Forbes): https://www.forbes.com/sites/chuckbrooks/2021/08/21/ransomware-on-a-rampage-a-new-wake-up-call/?sh=5d7680d52e812022 Global Digital Trust Insights Survey (PwC): https://www.pwc.com/gx/en/issues/cybersecurity/global-digital-trust-insights.html Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

Use surveys and Google forms to collect inputClosely review social media pages ahead of time for cluesUse media monitoring to learn about recent events that may have impacted the person or organizationAsk people in your network who are connected to the people or company for their takeResearch the trends in the industry sector, educate yourself on what’s impacting themLook into background, upbringing, professional experiences, shared experiences -- these are clues!Make no assumptions about anythingUse progressing questions - reference HBR article on continuous learning…Prepare relevant examples to support your points - relevant is the key - examples increase understanding, engagement and connection Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

Resources:https://hbr.org/2021/09/do-you-feel-a-lack-of-meaning-at-work-you-could-be-languishinghttps://theeverygirl.com/how-to-admit-youre-overwhelmed-at-work/Six tips to dealing with Covid Anxietyhttps://www.npr.org/sections/health-shots/2021/09/04/1033672045/6-tips-for-coping-with-covid-anxiety-this-fall-and-winterDepression and anxiety went down in 2021 but still remained high.https://www.nytimes.com/2021/10/05/health/covid-depression-anxiety.htmlAnxiety and depression fluctuated with Covid 19 Waveshttps://abcnews.go.com/Health/anxiety-depression-fluctuated-covid-19-waves-study/story?id=80475431https://www.ama-assn.org/delivering-care/public-health/what-doctors-wish-patients-knew-about-post-covid-anxietyCo-host, CEO and business owner Eileen Rochford shares her own experience dealing with a prolonged overwhelm Hangover during much of 2021 and the approaches she has used to begin to turn things around again. Rob and Eileen share their professional advice on how leaders should lead the move to reset our workforce, starting with themselves and then encouraging their teams to take the time to care for their own mental health. Bend, don't break! Tons of tips and personal insights to learn from on Episode 10 of Can you Hear Me? Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

Communicating in the new and future workplace, whether that be a hybrid or fully remote model, is radically different than pre-2020. Beyond the physical and tactical decision that leaders must tackle as they lay plans for their new workplace structures is the great need to assess and develop new communications skills for ALL employees and teams. And the need to evolve how work is tackled is now urgent - workflows, processes, and communications all need an edit and FAST. We talk about living and communicating values, leading with empathy, various tools needed to upgrade work processes, and key communications assessments and trainings that leaders should leverage right now to prepare for the altered approach to work that is here to stay. Asana.comMonday.com4Lenses.comMental Health days https://www.nytimes.com/2021/07/29/well/mind/mental-health-day.html?smid=url-shareNYT-Returning to the Office and the Future of Workhttps://www.nytimes.com/interactive/2021/09/23/opinion/covid-return-to-work-rto.htmlCNN-CEOs weigh in on the future of workhttps://www.cnn.com/interactive/2021/09/business/perspectives/future-of-work-pandemic/index.htmlCEO Survey per KPMGhttps://home.kpmg/xx/en/home/insights/2021/08/kpmg-2021-ceo-outlook/digital-agility.html?cid=ggl-cpc_ggl_all_xx_2021_digital-agility_responsive&s_kwcid=AL!13704!3!544987150734!b!!g!!future%20of%20workforceThe Future of Work is Here-Newsweekhttps://www.newsweek.com/future-work-here-1620794 Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

“Elevating Others and Leading with Heart is Where I Start” - an interview with ULTA Beauty’s new CEO, Dave KimbellCan You hear me? Episode 8:Five Things You Will Learn From This Episode:Why LinkedIn is the social media platform of choice for this CEO and why you should spend more time thereWhy committing to celebrating your team members successes (especially in a visible way on LinkedIn) will foster more growthHow trying to be something you’re not is a giant waste of time for you and those you lead - just be yourselfEverything good starts with prioritizing caring for others and being a good humanWe can ALWAYS do better and should make it a priority to tryFollow Dave KImbell on LinkedIn https://www.linkedin.com/in/davekimbell/Follow Rob Johnson on LInkedIn https://www.linkedin.com/in/rob-johnson-communications-advisor/Follow Eileen Rochford on LinkedIn https://www.linkedin.com/in/eileen-rochford/Learn more about ULTA Beauty https://www.ulta.com/Learn more about working at ULTA Beauty https://www.glassdoor.com/Overview/Working-at-Ulta-Beauty-EI_IE9466.11,22.htm Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

Remember when everyone thought we were coming out of the pandemic in early summer, people started going about their lives in ways that were normal before the pandemic, and companies planned for mid to late summer returns to office? Well that seems so three months ago, with the Delta variant raging in the United States. Today on the podcast “Can You Hear Me”, we will discuss how leaders must lead during this new new normal. When is it safe to return to office? Will you have to adjust your company’s workflow forever? How do you manage a workforce that maybe one part thrilled with the flexibility of remote work, and one part terrified that their “normal” work experience is nowhere to be found? Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform. Stay connected with us: - Follow us on LinkedIn! - Follow our co-host Eileen Rochford on Linkedin! - Follow our co-host Rob Johnson on Linkedin!

People can't trust leaders they don't know - social media is the perfect opportunity to share your vision and mission with audiences that matter to your success. Get off the sidelines and get started. Today, it's expected of leaders. If you're not on social that's perceived as a negative. Be sure to pick the right social platforms for your type of CEO Brand - Twitter is definitely not for everyone. Don't be afraid to get started but once you do, stay consistent (even if that's only once per week!). Leaving out family and personal life is fine, but you can never leave out your own personality! Brunswick Group's research on connected leaders. Flagship Social's list of Top 50 Execs on Social Media https://flagshipsocial.com/flagship-50OMR's LinkedIn Rankings of Influencers and Companies from July 2020 https://omr.com/en/linkedin-ranking-omr/ Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

It used to be that PR practitioners would take the very best of what a company or organization did and focused on those attributes to drive opinion about that entity. Now groups with various agendas are increasingly cultivating, quite simply, propaganda, making up facts to suit their cause or to disparage a competitor's competing point of view. What has this propaganda masquerading as fact done to hurt not only our society and the way we consume content, but public discourse in general? Join “Can You Hear Me” Podcast hosts and communications experts Rob Johnson and Eileen Rochford as they take a critical look at this important topic. It could be the next major corporate threat that should have the attention of C-Suites everywhere. Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform. Stay connected with us: - Follow us on LinkedIn! - Follow our co-host Eileen Rochford on Linkedin! - Follow our co-host Rob Johnson on Linkedin!

It’s increasingly clear that organizations benefit significantly when women are well-represented in the workforce. Compelling research has shown that women in the workplace and gender diversity are key for organizations’ bottom lines. Female representation on boards, leadership teams and sales teams positively impact financial performance, including revenue, sales, and profits. But beyond the money, women have made a significant impact on overall job satisfaction, talent retention, diversity of thinking, and work-life balance. With the crushing wave of resignations and a talent war not seen in two decades, CEOs and leadership teams need to do all they can to attract, retain and advance women in their organizations. Today we will hear from three women who will soon enter the workforce. They will tell us what they want and what they are looking for when examining potential future employers. And, we will share best practices to help young female professionals succeed and advance in their chosen careers. Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

Leo Harmon shares his top resource materials with our listeners (50:20):I'd like to share a couple of good books that I've read this year that deal with the structure of inequity and how it has a real deleterious impact on society. One would be Caste by Isabel Wilkerson. There's another book called The Sum of Us by Heather McGhee which really talks about how zero-sum outcomes in society really bring everyone down. And if we can expand the pie, we can have a much more prosperous society. One of the books I've read from one of our consultants, Andres Tapia, The Five Disciplines of Inclusive Leaders, has been really instructive in helping with my thought process. Andres has been a thought leader in this space for a long time and does a lot of good work.And then there are lots of websites that are just chock full of data around a lot of these items. So the Society for Human Resource Management, Korn Ferry, McKinsey has done a ton of work around DEI initiatives. As well as Boston Consulting. You know, all of those folks have done a good job. And so if you, if you truly value this work and think it can be valuable to your organization, those would be some of the action items I would leave with you in order to better increase your framework and your thought process around these initiatives. Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin! 

Can you hear me now Podcast Episode 2: REFERENCES:https://www.theatlantic.com/ideas/archive/2020/10/collapsing-levels-trust-are-devastating-america/616581/https://time.com/5929252/edelman-trust-barometer-2021/https://knightfoundation.org/articles/restoring-trust-in-a-polarized-age/https://www.rollingstone.com/politics/politics-features/disinformation-conspiracy-theories-inoculation-edelman-corporate-america-1132325/https://www.theharbingergroup.com/https://www.rj47llc.com/https://argyleprusa.com/about-us/leadership-team/harlan-loeb/Rob Johnson (00:19):Welcome everyone to episode two of the "Can You Hear Me" podcast, I'm Rob Johnson, former Chicago TV news anchor and now President of the communications consulting firm, Rob Johnson Communications.Eileen Rochford (00:32):And I'm Eileen Rochford CEO of marketing strategy and public relations firm The Harbinger Group. We created "Can You Hear Me" because we both have a passion for communications and I mean really good communications, but we saw a growing need for C-Suite level leadership and other executives to frankly, just be better at it. And so that's why we're here with you today. And we will be joined by a man who knows all about this, former Edelman global crisis and risk lead Harlan Loeb. He's now senior managing director at Argyle USA. Harlan's a recognized expert in crisis and reputational risk management. He has extensive experience in global crisis preparedness, He has developed a reputational risk resilience model for corporate officers and their boards, has worked across nearly every industry sector in existence, representing clients such as Dow Chemical Company, Kraft GE Healthcare, Harley Davidson, CME group, Mitsubishi Corporation and SC Johnson among many, many more is licensed to the Bar in Illinois and Wisconsin.Eileen Rochford (01:37):He's practiced law with Godfrey & Kahn. And then as Regional Counsel for the ADL, he's also a professor of Crisis Litigation & The Court of Public Opinion at Northwestern University Law School and a lecture in Ford scholar at the Kellogg school of management. Finally, I'll just say, Harlan is someone for whom I have the utmost respect, not only for his incredible intellect and vast knowledge of everything reputation, but also for his character. And his decency is truly just one of my very favorite people. Someone I admire deeply, and I continue to learn from to this day. I'm thrilled that he's here today with us, Rob, really excited.Rob Johnson (02:12):We're very lucky to have you Harlan and it's great to be with you. So here's a question for you. Who do you trust? Or more directly, who don't you trust? The erosion of trust in our institutions isn't a recent occurrence. It's been trending slowly in this direction for a very long time. The issue is that public trust is eroded in our social institutions, such as government, business, non-government organizations, NGOs, and the media. In fact, the 2021 Edelman Trust Barometer, a study published annually by global communications firm Edelman, unveiled its findings recently after conducting more than 33,000 online surveys in 28 countries between October and November of 2020.Eileen Rochford (02:53):I gotta say Rob, the 2021 Edelman Trust Barometer findings scared the crap out of me, totally, totally honestly, to quote this report, the findings reveal, "A new era of information bankruptcy and a trust ecosystem fund able to confront it." and further it says "In the United States, 57% of us believe our country is in the midst of a cold civil war." It's also worth noting here that our trust meaning us as Americans of our own us government dropped another five points just between May 2020 and January 2021 from what was already ridiculously low level. So this is bad. I mean really bad. And here's why- when people in a society lose trust in their institutions and in each other, the nation collapses. So what we're discussing today is of the utmost importance to every one of us at every company, institution, organization, person, it's incredibly important. I just want to add, um, to put a fine point on it that the CEO of Edelman, Richard Edelman, he wrote this essay that accompanied the release of their 2020 report. And here's how he put it. "The urgent issues confronting society require a knowledgeable public able to make choices based on unbiased information- not fear, compulsion or conspiracy theories. Every institution must play its part in restoring facts to their rightful place at the center of public discourse as the essential step to emerging from information of bankruptcy." So that really puts that fine point on the severity of this current state of affairs.Rob Johnson (04:36):No, and you can see that it's just trending in the wrong direction. Now, before we dive deeper, let's define two terms that you may hear and have heard frequently, misinformation and disinformation. According to dictionary.com, misinformation is false information that is spread regardless of in

Sources cited during the show:-https://www.edelman.com/research/edelman-trust-barometer-special-report-covid-19-demonstrates-essential-role-private-sector-https://www.fastcompany.com/90620428/how-to-get-employees-ready-to-return- to-the-officeGOOGLE: -https://www.linkedin.com/feed/update/urn:li:activity:6795820412941946880/?updateEntityUrn=urn%3Ali%3Afs_feedUpdate%3A%28V2%2Curn%3Ali%3Aactivity%3A6795820412941946880%29Goldman Sachs https://www.linkedin.com/feed/update/urn:li:activity:6795728996601532416/?updateEntityUrn=urn%3Ali%3Afs_feedUpdate%3A%28V2%2Curn%3Ali%3Aactivity%3A6795728996601532416%29 Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin!