
The Innovation Show
748 episodes — Page 6 of 15

S20 Ep 416Everything Is a Story - Martin Grunburg
As a cognitive device, STORY is so woven into our language and thought process that it is inextricable. Since thought is at the heart of one's life experience, it's your stories—the ones you tell yourself habitually, for days, weeks, months, years, and even decades, that either move you closer to your goals and ideals or tragically, push them further away. Building upon his prior works and leaning upon advanced theories of thought and meta-cognition, Grunburg produces an epic finale and at the same time, introduces an innovative and simplified behaviour change model already impacting the coaching and behaviour change professions. Find Martin here: https://thehabitfactor.com

S20 Ep 415The Banking Reinvention Quadrant with Paolo Sironi
It is a pleasure to welcome back the author of "Banks and Fintech on Platform Economies: Contextual and Conscious Banking " Paolo Sironi, welcome to the show Evolving bank business models on outcome economies, resolving the tension between information and communication, which requires overcoming the fears of abandoning the shore of established operational models, and all the products and services rendered. In the dark of the new digital, financial and economic normal, only a crisp and clear vision can guide all stakeholders in the transformation effort. Furthermore, the regulators need to be aligned on the new digital strategies that will ferry the whole industry to more sustainable shores. What is needed is a business map and a compass to guide the navigation. The map is the Banking Reinvention Quadrant (BRQ), and the compass pointing to the North Star of higher business value is the theory of Financial Market Transparency (FMT)

S20 Ep 414MOJO Meetings and Wreckoon - Paul Cobban
Co-author of "Eat Sleep Innovate", Paul Cobban, shares the importance of reframing your competitive set and the concept of MOJO Meetings and Wreckoon. Singapore's DBS Bank has been voted the world's best bank for five years in a row! It wasn't always like that. Today's guest remembered his first day at DBS in 2009: when he asked his taxi driver to take him to DBS, the driver said, "Ah, DBS—Damn Bloody Slow," referring to the notoriously long queues that plagued its ATMs. We are joined today on Innovation Bytes by the man who led the transformation from Damn Bloddy Slow to the best bank five years in a row. He is also the co-author of Eat Sleep Innovate with a friend of the Show, Scott D Anthony. He is going to share some nuggets about the transformation It is a pleasure to welcome Paul Cobban. Find Paul here: https://paulcobban.com/book/

S20 Ep 413Netflix Blockbuster and The Innovators Dilemma with Matt Christensen
trailerThe work of Clayton Christensen changed my worldview and, ultimately, my life. I have been lining up all his co-authors to celebrate his life and share his theories. We have been interviewing each of these great thinkers over the last few months and into 2023. We will bring you each of those episodes in chronological order of his book releases. It includes Matt Christensen, Clay's son and CEO of Rose Park Advisors, Rita McGrath, Joseph L. Bower, Michael Raynor, Scott D. Anthony Hal Gregerson, Taddy Hall Bob Moesta, Michael B. Horn Efosa Ojomo and Karen Dillon. Coming Jan 23, 2023

S20 Ep 412Nature of Work: The New Story of Work for a Living Age
While the mechanistic work mindset has spurred huge growth and riches for many, it's an approach that has masked a fundamental truth: Rather than a machine, organizations are living, dynamic systems that can't be programmed. Instead, they thrive through relationships, adaptive structures, diverse networks of people, the spaces they occupy, the tools they use – and so, so much more. For our guests– the answer to a better world lies in The Nature of Work Mindset: a new language inspired by forests and other elements of the natural world. This new vocabulary helps us to perceive work in a more dynamic way, to move away from the 'organization as machine' model and towards an 'organization as organism' view. We welcome Paul Miller and Paul Miller. Find Paul and Shimrit here: https://digitalworkplacegroup.com

S20 Ep 411Surveillance States with Barry O'Sullivan
bonusThe Irish Council for Civil Liberties (ICCL), along with six academics working in the area of artificial intelligence and data privacy, wrote an open letter to Irelands Minster for Justice Helen McEntee last month, noting that the use of Facial Recognition Technology raises serious and challenging issues about individual privacy and data rights. Full letter here: https://www.iccl.ie/2022/iccl-highlights-concerns-over-proposed-garda-use-of-facial-recognition-technology/

S20 Ep 410Jayshree Seth - The 6 Most Common Innovation ERRORS!
bonusWe are joined by 3M's first-ever Chief Science Advocate with 76 patents to her name. She is the author of The Heart of Science series of books, with all proceeds going to scholarships for underrepresented minority women in STEM. We will discuss those books in the New Year, but for now, she is with us on Innovation Bytes to discuss "The 6 most common Innovation E.R.R.O.R.S.!" Find Jayshree Seth on Linkedin https://www.linkedin.com/pulse/raising-innovation-6-most-common-errors-jayshree-seth/

S20 Ep 409Fun, Fear and Focus with Friederike Fabritius
bonusWe are joined by Friederike Fabritius, Wall Street Journal bestselling author of The Brain-Friendly Workplace: Why Talented People Quit and How to Get Them to Stay and of the award-winning book The Leading Brain: Neuroscience Hacks to Work Smarter, Better, Happier. She joins us on Brain Bytes to discuss Fun, Fear and Focus Find Friederike here: https://friederikefabritius.com/

S20 Ep 408Signals with Jeff Desjardins
Today's book explores the 27 most important trends shaping the future of our global economy. This visually striking book draws on the oceans of data we're all surrounded by to extract insights about where we are and where we are headed. It is a must-read for entrepreneurs, executives, policymakers, regulators and anyone seeking to navigate a complex world. The futurist and author Alvin Toffler once wrote, "Information overload occurs when the amount of input to a system exceeds its processing capacity. Decision-makers have fairly limited cognitive processing capacity. Consequently, when information overload occurs, it is likely that a reduction in decision quality will occur." Today's guest eases information overload, makes signal from the noise and helps us make better decisions We welcome sensemaker, founder and editor-in-chief of Visual Capitalist and author of "Signals: The 27 Trends Defining the Future of the Global Economy" Jeff Desjardins The book is available here: https://store.visualcapitalist.com/product/signals-paperback-book/ and Visual Capitalist's latest visualizations are available in a free daily email here: https://www.visualcapitalist.com/subscribe/

S20 Ep 407The Fintech Book with Susanne Chishti
The Fintech Book is your primary guide to the financial technology revolution, and the disruption, innovation and opportunity therein. Written by prominent thought leaders in the European, UK and Hong Kong fintech investment space, this book aggregates diverse industry expertise into a single informative volume to provide entrepreneurs and investors with the answers they need to capitalize on this lucrative market. Key industry developments are explained in detail, and critical insights from cutting-edge practitioners offer first-hand information and lessons learned. The financial technology sector is booming, and entrepreneurs, consultants, investors and asset managers are scrambling for more information: Who are the key players? What's driving the explosive growth? What are the risks? This book collates insights, knowledge and guidance from industry experts to provide the answers to these questions and more. Get up to speed on the latest industry developments. Grasp the market dynamics of the 'fintech revolution' . Realize the sector's potential and impact on related industries . Gain expert insight on investment and entrepreneurial opportunities

S20 Ep 406The Scheherazade Method: Change a Person's Mind
bonusOnce upon a time, the Persian king of all kings, Shahryār, beheaded his wife after discovering she was unfaithful. Overcome with rage, the monarch resolved to exact revenge on womankind by taking a new wife each night and beheading her the next morning. After most of the eligible women in the kingdom had either fled or been killed, Scheherazade, the daughter of the king's advisor, devised a scheme to save herself and future victims. Scheherazade insisted on marrying the monarch, and on their first night together she told him a story, without revealing the ending. The king permitted her to live another day to finish her tale, and so she continued with her cliffhangers for 1,001 nights. Eventually, Scheherazade's stories caused the king to have a change of heart, realise the injustices he had wrought and cease his vengeful rampage. Scheherazade, the narrator of the tales of One Thousand and One Nights, earned her place as one of the shrewdest heroines in world literature. While this story was set in the Islamic Golden Age, Scheherazade could be considered a highly effective coach or psychotherapist today. Through storytelling techniques, she awakened the king's curiosity, challenged his behaviour and managed to change his outlook on life. Scheherazade's form of psychological intervention can be applied to different situations. Manfred Kets de Vries is the Distinguished Clinical Professor of Leadership Development & Organisational Change at INSEAD and the Raoul de Vitry d'Avaucourt Chaired Professor of Leadership Development, Emeritus. He is the Programme Director of The Challenge of Leadership, one of INSEAD's top Executive Education programmes. The article is available here: https://knowledge.insead.edu/leadership-organisations/how-change-someones-mind

S20 Ep 405The End of Meta/Facebook: Lying as a business model with Rita McGrath
bonusThe End of Meta/Facebook: Lying as a business model with Rita McGrath

S20 Ep 404TEASER: The Importance of Play with Mark Solms
bonusHow does the mind connect to the body? Why does it feel like something to be us? Our guest is one of the boldest thinkers in neuroscience and solving this puzzle has been a lifetime quest. Now, at last, the pioneer who discovered the brain mechanism for dreaming appears to have made a breakthrough. It is a pleasure to welcome the author of The Hidden Spring: A Journey to the Source of Consciousness, Mark Solms

S20 Ep 403Quit: The Power of Knowing When to Walk Away with Annie Duke
Business leaders, with millions of dollars down the drain, struggle to abandon a new app or product that just isn't working. Governments, caught in a hopeless conflict, believe that the next tactic will finally be the one that wins the war. And in our own lives, we persist in relationships or careers that no longer serve us. We are often told that the secret to success is hard work, determination, and hours of practice. But in a fast-changing world, what if the really crucial skill is knowing when to stick at something and when to change track and walk away? Whether you're facing a make-or-break business decision, a life-altering personal choice or simply wanting to take more control of your life, today's book provides a toolkit for change to help you make the best next move. We welcome the author of Quit: The Power of Knowing When to Walk Away Annie Duke Find Annie here: https://www.annieduke.com/

S20 Ep 402Is Agenda Theatre Ruining Your Meetings? with Dr Ashley Whillans
While you might assume that detailed agendas improve your meetings, they may have exactly the opposite effect. This is because many employees unwittingly engage in a practice we call agenda theatre: They sink time and effort into agendas that create the appearance of effective meetings, without actually improving how meetings are run. What drives this counterproductive behaviour — and what should meeting leaders do instead? Dr Ashley Whillans tells us what we do. Find Ashley's work here, including her HBR article: https://ashleywhillans.com/author/

S20 Ep 401Don't Let Hierarchy Stifle Innovation with Timothy R. Clark
bonusInnovation Byte: Don't Let Hierarchy Stifle Innovation with Timothy R. Clark Much of the know-how required for innovation comes from the bottom of the organization. Yet many non-management employees consider innovation outside the scope of their jobs.

S20 Ep 400Coffee and the Brain with Helena Boschi
The first in our new series called Brain Bytes where we pose one question about the brain to Dr Helena Boschi, the author of Why We Do What We Do

S20 Ep 399Supertrends Part 2 with Lars Tvede
Part 2 of Supertrends Part 2 with Lars Tvede. These are turbulent times, and we all need to be ready for what's coming if we hope to thrive. This book addresses what we can expect in the coming decades, and how companies and governments should adapt to accelerating change. You will also see improvement in your own ability to predict the next big thing – a valuable skill in any walk of life. Our guest is a serial entrepreneur and founding partner in the successful venture fund Nordic Eye and the forecasting company Supertrends. Throughout his career, he has found success through his uncanny ability to predict the trends that will take our world forward. We all need to understand the future – from financial executives, industry leaders and entrepreneurs to journalists and politicians – we will all benefit from Supertrends. We welcome back the author of Supertrends: 50 Things you Need to Know About the Future, Lars Tvede

S20 Ep 398Banks and Fintech on Platform Economies with Paolo Sironi
Today's book is a must-read for CEOs, business leaders, regulators, fintech entrepreneurs, wealth managers, behavioural finance researchers and professionals working at financial technology companies, It offers an accessible grasp of the rapidly evolving outcome economy and a view of the future of the industry. Let me share an example of questions our guest both poses and answers throughout the book: "Financial services are experiencing a near collapse of their traditional value chain, which is cornering the industry into unsustainable business models looking for hyper-scale. This often conflicts with the size of the jurisdictions in which they operate, the constraints imposed by regulations, and the low elasticity of demand in persistently low-interest rate environments. Technology has been largely seen as an opportunity to march ahead of the progressive evaporation of revenues. Yet, is this sustainable?" Compelling stuff and only a taster of what is to come. It is a pleasure to welcome the man who poses such questions, the author of "Banks and Fintech on Platform Economies: Contextual and Conscious Banking " Paolo Sironi, welcome to the show

S20 Ep 397Supertrends Part 1 with Lars Tvede
These are turbulent times, and we all need to be ready for what's coming if we hope to thrive. This book addresses what we can expect in the coming decades, and how companies and governments should adapt to accelerating change. You will also see improvement in your own ability to predict the next big thing – a valuable skill in any walk of life. Our guest is a serial entrepreneur and founding partner in the successful venture fund Nordic Eye and the forecasting company Supertrends. Throughout his career, he has found success through his uncanny ability to predict the trends that will take our world forward. We all need to understand the future – from financial executives, industry leaders and entrepreneurs to journalists and politicians – we will all benefit from Supertrends. We welcome the author of Supertrends: 50 Things you Need to Know About the Future, Lars Tvede Find Lars here: https://www.larstvede.com/book/supertrends/

S20 Ep 396Top 10 Innovation Shortcuts Company Leaders Should Avoid with Tendayi Viki
bonusMost leaders know Innovation and Creativity are important for corporate survival, but this desire for Innovation often creates a new problem, When faced with the level of investment needed in terms of time and resources, most leaders baulk and look for shortcuts. Our guest today has seen them all and is with us to share "The Top 10 Innovation Shortcuts Company Leaders Should Avoid". He is a friend of the show, a leading consultant with the Strategyzer crew and the author of "Pirates In The Navy: How Innovators Lead Transformation", Tendayi Viki, welcome back. Find Tendayi here: https://tendayiviki.com/the-top-10-innovation-shortcuts-company-leaders-should-avoid/ 00:01:49 Shortcut #1. There Is No Innovation Strategy 00:02:42 Shortcut #2. The CEO Has No Time 00:03:20 Shortcut #3. We Are Working On Only Two Ideas 00:04:07 Shortcut #4. Innovation Has No Power 00:04:57 Shortcut #5. We Don't Want To Talk To The Core Business 00:05:39 Shortcut #6. We Reward Hitting Revenue Targets 00:06:26 Shortcut #7. Innovation Teams Work Part Time 00:08:39 Shortcut #8. We Want Detailed Business Plans 00:09:07 Shortcut #9. There Is No Innovation Skills Building 00:09:49 Shortcut #10. An Excessive Focus On Ideation

S20 Ep 395Gay, Straight, and the Reason Why with Simon LeVay
Since our guest has written today's book, recent studies strengthen the idea that gay people differ from straight people in more than the direction of their sexual feelings. There is great diversity among lesbians and gay men, to be sure, but in general, homosexuality is part of a collection of gender-atypical traits, just as heterosexuality is part of a collection of gender-typical traits. These different "packages" arise because the sexual differentiation of the brain goes forward differently in individuals destined to become gay adults as compared with their same-sex heterosexual peers. Differences in genes, sex hormones, and their interactions with the developing brain are what cause this divergence. We welcome the author of "Gay, Straight, and the Reason Why: The Science of Sexual Orientation" - Simon LeVay Find Simon Here: www.simonlevay.com

S20 Ep 394Rita McGrath: What Case Studies Get Wrong
bonusOur guest on today's Innovation Byte is the brilliant author, speaker, consultant, founder of Valize and Professor with Columbia Business School Rita McGrath welcome to the show. 00:00:00 Intro 00:00:14 The Survivorship Bias of Innovation 00:01:08 Blockbuster v Netflix 00:02:53 Kodak Story 00:04:29 Nokia Story 00:07:13 Captive to Customers

S20 Ep 393Hate and the Brain with Professor Matt Williams
"The real problem of humanity is the following: We have Paleolithic emotions, medieval institutions and godlike technology. And it is terrifically dangerous, and it is now approaching a point of crisis overall." ― Edward O. Wilson Today, we talk about Hate and The Brain and ask the question, are we wired to hate? The author "The Science of Hate: How prejudice becomes hate and what we can do to stop it", Professor Matt Williams enlightens us.

S20 Ep 392Algorithms of Hate with Matthew Williams
Are our brains wired to hate? Is social media to blame for an increase in hateful abuse? With hate on the rise, what can we do to turn the tide? Drawing on twenty years of pioneering research - as well as his own experience as a hate-crime victim - our guest, a world-renowned criminologist explores one of the pressing issues of our age. Today we discuss the role of big tech, algorithms and echo chambers. We welcome the author of The Science of Hate: How prejudice becomes hate and what we can do to stop it, Matthew Williams 00:01:18 Algorithms, "Tay" and the Internet Censorship 00:10:20 How Regulation Can Help 00:21:33 Bot Traffic, Fake Accounts 00:25:43 Facebook Influence in Myanmar 00:32:03 Trigger Events and Predictive Events 00:33:45 Wisdom of The Crowd 00:37:37 What to do when you see Hate Speech

S20 Ep 391Five Fatal Habits of Innovation with Geoff Marlow
The Five Fatal Habits: Why most organisations fail at innovation and agility with Geoff Marlow Find the pdf here: https://www.geoffmarlow.com/resources/

S20 Ep 390The Science of Hate with Matthew Williams
Are our brains wired to hate? Is social media to blame for an increase in hateful abuse? What can we do with hate on the rise to turn the tide? Drawing on twenty years of pioneering research - as well as his own experience as a hate-crime victim - our guest, a world-renowned criminologist explores one of the pressing issues of our age. We welcome the author of The Science of Hate: How prejudice becomes hate and what we can do to stop it. Find Matt here: https://hatelab.net Timestamps: 00:00:00 Intro 00:01:12 Matt's Hate Crime Origin Story 00:11:15 The Benefit of Criminology as an Intersectional Discipline 00:16:12 Criminology is Based on a study of Prejudices 00:26:35 Intergroup Hate, A Hierarchy of Hatred 00:34:29 Gordon Alport and Push v Pull Prejudice 00:45:43 Statistics of Hate

S20 Ep 389What To Do if Someone Gaslights You at Work with Art Markman
bonusIn the workplace, gaslighting often happens when someone is trying to change beliefs about who should get the credit or blame for a particular project. Art Markman Explains.

S19 Ep 388The Female Prescription for Innovation with Fabienne Jacquet
EToday's episode explores innovation from different perspectives: historical, scientific, sociological, cultural and practical — all through the feminine lens. It addresses the shortage of women in innovation and how important it is to address this as the first step to inclusion. This book reveals that any innovator can acquire the necessary skills to create meaningful innovation. It is about celebrating the duality of the feminine and the masculine in all human beings and dares us to activate both energies to create innovation that brings true value to our world. To date, the world (and innovation) has been mainly driven by masculine energy, and we can no longer ignore gender. This book will help you discover that you have latent feminine skills and that, wherever you stand on the masculine/feminine spectrum, rebalancing towards the opposite makes you a more centred human being in your personal and professional life. It's a pleasure to welcome the author of Venus Genius: The Female Prescription for Innovation, Fabienne Jacquet . Find Fabienne here: https://innoveve.com Find Fabienne's husband's art here: http://pdeshayes.com

S19 Ep 387Getting On Board with the Board - David Fubini
Hidden Truths Finale: What Leaders Need to Hear But Are Rarely Told with David Fubini 00:00:00 Intro 00:00:36 Getting on Board with the Board 00:04:44 CEO's role to reach out to the Board 00:07:32 Board Theatre 00:11:28 ESG Sustainability and Stakeholders 00:15:15 Diversity, Equity, Inclusion 00:20:09 Positioning Change as a Journey 00:21:57 When it's time to leave 00:26:28 Leaving Well 00:36:36 Outro

S19 Ep 386Hidden Truths Part 3 with David Fubini
Courses are taught in MBA and executive development programs that provide a lot of information about the job. Direct reports and teams also observe leaders in action. But it's not until you assume a leadership job that the reality of the position hits home. The reality is that leaders operate in a crucible, one in which emotions run high and interpersonal relationships are at risk. Being in the spotlight, not having nearly enough hours in the day to address key issues, confronting right-versus-right decisions - all of this ratchets up the degree of difficulty. We welcome back the author of Hidden Truths: What Leaders Need to Hear but Are Rarely Told, David Fubini Find David here: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=102821

S19 Ep 385From Reopen to Reinvent with Michael Horn
In today's knowledge economy that prizes intellectual capital—where we need all individuals to build passions and develop their full human potential—our education system is no longer sufficient. Amid the disaster since the pandemic's assault on society and schools over multiple school years, there is an opportunity to rebuild better by altering the fundamental assumptions undergirding our present-day schooling model. Today's book isn't about disruptive innovation. Nor is it about the devastation and disruption that the pandemic caused. It's about what we build out of this devastation. What we choose to create. And our guest proposes that It starts with educators. We welcome a friend of the show and someone I have also become to see as a friend, he is here to share his new book, From Reopen to Reinvent, Recreating School for Every Child, Michael Horn Find Michael here: https://michaelbhorn.com

S19 Ep 384Creativity and the Brain with Helena Boschi
Topics we cover: 00:01:18 The Imagination Network in the Brain 00:03:34 Creativity is about Inhibition as well as activation 00:05:48 Brainstorming 00:08:22 Convergent and Divergent Thinking 00:10:58 Educating People out of Creativity 00:12:29 Organisations and Creativity 00:16:39 Creative Exercises like de Bono's 6 Thinking Hats 00:22:22 The Von Restorff Effect Find Helena here: https://www.chequeredleopard.com

S19 Ep 383Helena Boschi - Biases and the Brain
We welcome back Helena Boschi, the author of "Why We Do What We Do Understanding our brain to get the best out of ourselves and others" Here are our topics today If You Are Human You Are Biased Cognitive Dissonance and Motivated Reasoning Cognitive Energy Choice Overload, Complexity Avoidance Anchoring Effects and Wine Lists How Language Shapes Behaviour We Are Poor At Judging Risk The Availability Heuristic In Group/Out Group Find Helena here: https://www.chequeredleopard.com

S19 Ep 382Helena Boschi - Why We Do What We Do Part 1
The brain is the basis of everything we do: how we behave, communicate, feel, remember, pay attention, create, influence, and decide. Today's book combines scientific research with concrete examples and illustrative stories to clarify the complex mechanisms of the human brain. It offers valuable insights into how our brain works every day, at home and at work, and provides practical ideas and tips to help us lead happy, healthy, and productive lives. The thoughts you have and the words that you speak all have an effect on your neural architecture - and this book explains what that means in a way you can understand. We welcome Helena Boschi, the author of "Why We Do What We Do Understanding our brain to get the best out of ourselves and others" Find Helena here: https://www.chequeredleopard.com

S18 Ep 380Anna Lembke - Dopamine Nation Part 1
EToday's book aims to unpack the neuroscience of reward and, in so doing, enable us to find a better, healthier balance between pleasure and pain. But neuroscience is not enough. We also need the lived experience of human beings. Who better to teach us how to overcome compulsive overconsumption than those most vulnerable to it: people with addiction. Whether it's sugar or shopping, voyeuring or vaping, social media posts or The Washington Post, we all engage in behaviours we wish we didn't, or to an extent we regret. This book offers practical solutions for how to manage compulsive overconsumption in a world where consumption has become the all-encompassing motive of our lives." It's a pleasure and a reward to welcome the author of Finding Balance in the Age of Indulgence With Dr Anna Lembke Find Anna here: https://www.annalembke.com

S18 Ep 381Anna Lembke - Dopamine Nation Part 2
It's a dopamine hit to welcome back Dr Anna Lembke, the author of "Dopamine Nation: Finding Balance in the Age of Indulgence". 00:00:00 Sponsor Message 00:00:33 What is Dopamine? 00:02:50 Access is Easy Now in a Digital World 00:10:14 Opioid-induced Hyperalgesia 00:11:27 Expectation Let Down Children 00:13:54 Cannabis Addiction and Dopamine Fasting 00:17:27 How Reminders of our Drug Can Trigger Desire to Use 00:21:43 Gambling Addiction 00:25:56 The DOPAMINE Acronym 00:36:09 Replace a reward with another reward 00:39:17 Understanding Stress and Pain 00:44:54 Final Message

S18 Ep 379David Fubini - Hidden Truths Part 2
In Hidden Truths, David Fubini delivers is that awareness of the critical capabilities and issues that come with the territory - capabilities and issues that often take leaders by surprise - goes a long way toward helping leaders perform at a high level. He presents the essential skills that will keep leaders delivering success - both professionally and within their organizations. We welcome the author of Hidden Truths: What Leaders Need to Hear but Are Rarely Told, David Fubini Time stamps: 00:00 Sponsor Message Zai 01:38 CEOs Shocked by the Volume of Demands 06:17 Failure to Delegate 07:58 All Eyes Watching You as CEO 10:06 Jeff Clarke and Kodak in Free Fall 13:12 Information Vacuums and Managing Constituencies 17:30 Change Management Starts With Changing the Management 21:21 The How And Then The What 23:37 The Tradeoff: New Team V Retraining the Old One 25:40 Roger Smith and The Allure of Changing Slowly 27:33 Change: Slow and Polite V Fast and Pragmatic 29:55 Successfully Transitioning After A Merger Or Acquisition and The Case Of American Airlines 34:04 Sponsor Message Zai

S18 Ep 378Hidden Truths with David Fubini Part 1
Today's episode provides practical knowledge that will not only help leaders do their jobs better, but assist boards, HR, consultants, and others in working effectively with these executives. One of the book's themes is that appearance is not reality. Much has been written and discussed about the apparent roles and responsibilities of CEOs and managing directors and other leaders. Courses are taught in MBA and executive development programs that provide a lot of information about the job. Direct reports and teams also observe leaders in action. But it's not until you assume a leadership job that the reality of the position hits home. The reality is that leaders operate in a crucible, one in which emotions run high and interpersonal relationships are at risk. Being in the spotlight, not having nearly enough hours in the day to address key issues, confronting right-versus-right decisions - all of this ratchets up the degree of difficulty. The good news that our guest and his book delivers is that awareness of the critical capabilities and issues that come with the territory - capabilities and issues that often take leaders by surprise - goes a long way toward helping leaders perform at a high level. He presents the essential skills that will keep leaders delivering success - both professionally and within their organizations. We welcome the author of Hidden Truths: What Leaders Need to Hear but Are Rarely Told, David Fubini Find David here: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=102821

S18 Ep 377Joan C. Williams - Bias Interrupted Part 2
Companies spend billions of dollars annually on diversity efforts with remarkably few results. Too often diversity efforts rest on the assumption that all that's needed is an earnest conversation about "privilege." That's not enough. To truly make progress we need to stop celebrating the problem and instead take effective steps to solve it. Through her own exhaustive research, fresh evidence and first-hand work with companies our guest shows how it's done, and, reassuringly, how easy it is to get started. We welcome the author of Bias Interrupted: Creating Inclusion for Real and for Good, Joan C. Williams, welcome to the show. Find Joan here: https://joancwilliams.com Find bias interrupters here: https://biasinterrupters.org

S18 Ep 376Bias Interrupted with Joan C. Williams
Companies spend billions of dollars annually on diversity efforts with remarkably few results. Too often diversity efforts rest on the assumption that all that's needed is an earnest conversation about "privilege." That's not enough. To truly make progress we need to stop celebrating the problem and instead take effective steps to solve it. Through her own exhaustive research, fresh evidence and first-hand work with companies our guest shows how it's done, and, reassuringly, how easy it is to get started. Chapter titles include 1. What's the path forward? 2. Is bias training worthless? 3. We're a meritocracy. Are you asking us to change that? 4. Why do some groups need to be politically savvier to succeed? 5. Are you saying that white men have it easy? I don't feel privileged. 6. We cherish our culture. Can we retain that and still achieve DEI goals? 7. Can we make progress on DEI without getting all rigid and bureaucratic? 8. Women's priorities change after having kids. Are you saying I should ignore that? 9. Isn't it natural—and inevitable—that people who work harder go further? 10. If we hire more women and people of colour, won't the DEI problem take care of itself? What does the CEO need to do to finally deliver on DEI goals? How can a company change who gets access to opportunities? (Hint: Only the CEO can) How can CDOs and HR get buy-in—and deliver— on DEI goals? How can HR and DEI departments work together to interrupt bias in basic business systems? How can individual managers help move the needle—and manage more effectively? We welcome the author of Bias Interrupted: Creating Inclusion for Real and for Good, Joan C. Williams, welcome to the show. Find Joan here: https://joancwilliams.com Find bias interrupters here: https://biasinterrupters.org

S18 Ep 375The Tough Stuff Live with Cody Royle
It's you. As the speed of change in elite sports has increased, the support infrastructure around head coaches has not kept up. This has left many coaches--supposedly experts in human performance--walking zombies who don't sleep, don't exercise and don't see their families. To succeed in the modern sporting world, head coaches must face some hard truths. By grappling with these truths, which cut to the very core of who they are as human beings, head coaches can get out of their own way and achieve all-new levels of personal performance. We welcome author of "The Tough Stuff: Seven Hard Truths About Being a Head Coach" Cody Royle Find Cody here: https://www.codyroyle.com

S18 Ep 374Change: How to Make Big Things Happen with Damon Centola
From the spread of COVID-19 to the rise of political polarisation, from implicit bias to genetically modified food, from NASA to Netflix - it's time to think differently about how change works. Our guest is the world expert in the new science of networks. His ground-breaking research across areas as disparate as voting, health, technology and finance has highlighted powerful and highly effective new ways to ensure lasting change. In today's book, he distils more than a decade of deep experience into a fascinating new theory that challenges previous assumptions that new ideas are either contagious or not. He shows that beliefs and behaviours are not transmitted from person to person in the simple way that a virus is. The real story of social change is more complex and much more interesting. When we are exposed to a new idea, our social networks guide our responses in striking and surprising ways. Drawing on deep yet accessible research and fascinating examples, his book presents a paradigm-shifting new science for understanding what drives change, recognising our blind spots and how we can change the world around us. We welcome the author of "Change: How to Make Big Things Happen", Damon Centola Find Damon here: https://www.damoncentola.com and here: http://leighbureaultd.com/speakers/dcentola

S17 Ep 373Jack Lewis - Sort Your Brain Out Part 2
We all know that we're capable of more than what we're already accomplishing. But what if we discovered the tools we need to get the most out of our brain and achieve unheard-of mental performance? With expert guidance from today's guest we can discover how to unlock the hidden potential of our brain. Using simple tools and techniques we can use each day, his book will show us how to: Utilise the principle of neuroplasticity to transform your daily life Harness straightforward strategies to learn new behaviours Turn these behaviours into lasting habits and new skills Understand the latest developments in brain-enhancement Create better strategies for team innovation and problem solving We welcome the author of Sort Your Brain Out: Boost Your Performance, Manage Stress and Achieve More, Dr Jack Lewis, welcome to the show Find Jack here: https://www.drjack.co.uk Brain man VR: https://www.brainmanvr.co.uk

S16 Ep 372Sort Your Brain Out Part 1 with Jack Lewis
We all know that we're capable of more than what we're already accomplishing. But what if we discovered the tools we need to get the most out of our brain and achieve unheard-of mental performance? With expert guidance from today's guest we can discover how to unlock the hidden potential of our brain. Using simple tools and techniques we can use each day, his book will show us how to: Utilise the principle of neuroplasticity to transform your daily life Harness straightforward strategies to learn new behaviours Turn these behaviours into lasting habits and new skills Understand the latest developments in brain-enhancement Create better strategies for team innovation and problem solving We welcome the author of Sort Your Brain Out: Boost Your Performance, Manage Stress and Achieve More, Dr Jack Lewis, welcome to the show Find Jack here: https://www.brainmanvr.co.uk Brain man VR: https://www.brainmanvr.co.uk

S1 Ep 371Bank 4.0 with Brett King
When we talk about a Bank 4.0 it is good to establish both a timeline and a definition for clarity: BANK1.0: Historical, traditional banking centred around the branch as the primary access point. Started with the Medici family in the 12th century. BANK 2.0: The emergence of self-service banking, defined by the first attempts to provide access outside of bank working hours. Commenced with ATM machines and accelerated in 1995 with the commercial internet. BANK 3.0: Banking when and where you needed it as redefined by the emergence of the smartphone in 2007, and accelerated with a shift to mobile payments, P2P and challenger banks built on top of mobile; channel agnostic. BANK4.0: Embedded, ubiquitous banking delivered in real-time through the technology layer. Dominated by real-time, contextual experiences, frictionless engagement and a smart, AI-based advice layer. Largely digital omni-channel with zero requirements for physical distribution. We welcome Founder of Moven Host of Breaking Banks Radio author of multiple titles but today we focus on Bank 4.0, Banking Everywhere, Never at a Bank Brett King. Find Brett here: http://brettking.com

S28 Ep 370The Human Element with David Schonthal
Today's book is for anyone who wants to introduce a new idea or innovation into the world. Most marketers, innovators, executives, activists, or anyone else in the business of creating change, operate on a deep assumption. It is the belief that the best (and perhaps only) way to convince people to embrace a new idea is to heighten the appeal of the idea itself. We instinctively believe that if we add enough value, people will eventually say "yes." This reflex leads us down a path of adding features and benefits to our ideas or increasing the sizzle of our messaging - all in the hope of getting others on board. Our guest calls this instinct the "Fuel-based mindset." The Fuel-based mindset explains so much of what we do, from adding countless trivial features to software to bolting a sixth blade onto a shaving razor. By focusing on Fuel, innovators neglect the other half of the equation – the psychological Frictions that oppose change. Frictions create drag on innovation. And though they are rarely considered, overcoming these Frictions is essential for bringing new ideas into the world. In his book, Our guest highlights the four Frictions that operate against innovation. It is a pleasure to welcome the author of The Human Element: Overcoming the Resistance That Awaits New Ideas David Schonthal Find David here: https://www.davidschonthal.com

S369 Ep 27Framers Part 3 with Kenneth Cukier
Framing is a cognitive muscle we can strengthen to improve our lives, work and future. Today's book shows us how." We heartily welcome back the author of "Framers: Make Better Decisions In The Age of Big Data", Kenneth Cukier Find Kenneth here: http://www.cukier.com @kncukier https://www.economist.com/books-and-arts/2021/05/11/imaginative-framing-is-the-key-to-problem-solving

S368 Ep 27Framers Part 2 with Kenneth Cukier
Framing is a cognitive muscle we can strengthen to improve our lives, work and future. Today's book shows us how." We welcome the author of Framers: Make Better Decisions In The Age of Big Data Kenneth Cukier Find Kenneth here: http://www.cukier.com @kncukier https://www.economist.com/books-and-arts/2021/05/11/imaginative-framing-is-the-key-to-problem-solving

S27 Ep 367VISA founder Dee Hock Tribute R.I.P.
bonus52 years ago, our guest foresaw and implemented the foundations for the world's first trillion-dollar organization. Back then, Visa was little more than a set of unorthodox convictions about organization slowly growing in the mind of a young corporate rebel. Today, according to the Visa 2019 annual report, payments and cash volume for the year was a staggering $11.6 trillion dollars, transactions processed on Visa's networks totalled $138.3 trillion dollars and the year saw some 3.4 billion Visa cards in operation. Our guest is the man who imagined this reality, who had a once-deemed-impossible vision 52 years ago, a vision which has become a concrete reality today. He is a man who has a different view on what the next 50 years can deliver, but that vision will require a radical shift in mindset for every single one of us. His book, "One from Many" is much more than the story of the scarcely believable events that brought Visa into being and led to its extraordinary success. It is also the story of an introverted, small-town child, passionate to read, dream, and wander the woods, the youngest of six, born to parents with but an eighth-grade education. It is a story of crushing confinement and interminable boredom in school and church, along with sharp, rising awareness of the chasm between how institutions profess to function and how they actually do; what they claim to do for people and what they actually do to them. It is about three compelling questions arising from that awareness that came to dominate his life: Why are institutions, everywhere, whether political, commercial, or social, increasingly unable to manage their affairs? Why are individuals, everywhere, increasingly in conflict with and alienated from the institutions of which they are part? Why are society and the biosphere increasingly in disarray? This is the story of a lifelong search for the answer to those questions, which had everything to do with the formation of Visa. It is a story of harbouring four beasts that inevitably devour their keeper; ego, envy, avarice, and ambition; and of a great bargain, trading ego for humility, envy for equanimity, avarice for time, and ambition for liberty. It is a story of events impossible to foresee, that sent (a man of 92) him at 55 on (a journey) an odyssey more improbable than Visa, and infinitely more important. At 91, he is still in the midst of that odyssey Beyond all else, it is a story of the future; of something trying to happen; of a four-hundred-year-old age rattling in its deathbed as another struggles to be born. It is not just the story of today's guest, although he is central to it. It is not just your story, or my story, (although you} although we are both in it. It is a story of everyone A story of us all. It is such an immense honour to welcome the founder and CEO Emeritus of Visa and author of the pioneering work "The Birth of the Chaordic Age" and its updated version "One from Many: VISA and the Rise of Chaordic Organization", Dee Hock