The Dentalpreneur Podcast w/ Dr. Mark Costes

On today's episode, Mark is joined by D2 dental student Nevin Brittain from the University of Illinois, Chicago. Nevin shares how an unexpected encounter with a dentist in a candy store inspired him to pursue a career in dentistry. He also talks about his plans for future practice ownership after completing his military HPSP scholarship. Mark provides mentorship, discussing delegation, systemization, and the importance of surrounding yourself with the right team. The conversation dives into Mark's entrepreneurial journey, including lessons learned from running a catering truck business that shaped his approach to dental practice ownership. They also explore the value of mentorship, practical business experience, and avoiding "content paralysis" in the pursuit of success. EPISODE RESOURCES https://www.linkedin.com/in/nevin-brittainjr https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes reconnects with Dr. Michael Jerkins, co-founder of Panacea Financial. Michael shares how Panacea helps healthcare professionals with products like gap loans, practice buy-ins, and startup financing. They discuss the pressures of consolidation, declining insurance reimbursements, and workforce challenges in both dentistry and medicine. Michael also talks about balancing clinical practice with entrepreneurship and Panacea's mission to keep doctors independent. EPISODE RESOURCES https://panaceafinancial.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes back Dr. Michael Jerkins, co-founder of Panacea Financial. Michael shares how his experiences as a teacher and physician led him to build a bank that caters exclusively to healthcare providers. He discusses the financial struggles many doctors face during training and how Panacea fills that gap with custom services like practice buy-ins, startup loans, and refinancing. They explore the complexities of medical and dental practice financing, the challenges of industry consolidation, and how Panacea helps providers stay independent. EPISODE RESOURCES https://panaceafinancial.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark dives into the power of mindset and intensity in sports, with a focus on soccer success. He reflects on the importance of starting strong, maintaining high energy, and keeping a competitive edge—especially when facing critical matches. You'll hear the timeless Cherokee "Two Wolves" story and learn how feeding the right mindset can make or break both athletes and teams. Mark also discusses controlling the controllables, the crucial role of every player on the team, and how small trajectory moments can shape your life. Tune in for powerful insights on leadership, teamwork, and personal growth that go far beyond the game. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Jason Tanoory continues his deep dive into leadership with a focus on running highly effective meetings that move the needle for your business. He breaks down his 12-step approach to structuring meetings, emphasizing preparation, consistent scheduling, and actionable outcomes. Jason highlights key elements like starting with "good news" to build vulnerability, creating a scorecard of lead and lag measures, and using tools like rallying cries and winning statements to align teams on core goals. He also stresses the importance of trust and peer accountability, ensuring real issues are addressed with honest feedback instead of surface-level solutions. EPISODE RESOURCES https://fingerlakesdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Jason Tanoory, a prolific leader within DSN and host of a successful podcast, brings his wisdom to the stage. Known for his humility and hands-on leadership, Jason shares his approach to running effective, high-impact meetings. He emphasizes how poorly structured meetings waste time and resources, while a clear framework can bring about real solutions and drive organizational growth. Jason introduces a system built on trust, vulnerability, and accountability, highlighting the importance of team collaboration and "winning components": data-driven scorecards, rallying cries (or thematic goals), and motivational winning statements. EPISODE RESOURCES https://fingerlakesdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dustin Kenyon, founder of Kaptain, takes the stage at the DSI event to share his unique journey from tech entrepreneur to executive coach. Dustin reflects on his pivotal life moments, mentors, and the power of a supportive spouse that fueled his drive to lean into risk and embrace opportunity. Drawing on his experience coaching high-performance leaders, Dustin breaks down four core areas we must manage for success—self, relationships, purpose, and balance. He also explains how staying centered allows leaders to make better decisions, foster meaningful relationships, and build a legacy grounded in purpose. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In Part 2 of Dr. Mark's interview with Joshua Scott, founder of Studio 8E8, they discuss the next phase of building a scalable business. Josh shares how his creative agency is evolving beyond its roots, blending high-level storytelling with cutting-edge performance marketing to create predictable growth for dental practices. He opens up about the challenges of restructuring his company, investing over $1.25 million in infrastructure, and recruiting top-tier talent to develop new service offerings. In this discussion, Dr. Mark and Josh also draw parallels between their entrepreneurial journeys, reflecting on how to build businesses that evolve with the market while staying true to their vision. EPISODE RESOURCES https://s8e8.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes kicks off Part 1 of a thought-provoking two-part conversation with marketing expert and Studio 8E8 founder, Joshua Scott. Fresh off a powerful Mastermind event in Scottsdale, Dr. Mark reflects on the importance of self-assessment, recounting key lessons and highlights from 2024. Joshua shares insights on personal development, discussing the pitfalls of hustle culture and how self-awareness can shape routines and productivity. Together, they explore entrepreneurship, the evolution of Studio 8E8, and scaling a creative business through grassroots growth and market fit. EPISODE RESOURCES https://s8e8.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In part two of this empowering series, Jake Conway continues to explore strategies for managing what's under your control in your dental practice. Building on the foundation set in part one, Jake delves into leveraging team investments, optimizing your hygiene program, and fostering a culture that engages and retains top talent. Discover how clear communication of your vision and adaptability in a changing landscape can drive results for your practice. EPISODE RESOURCES https://custompracticeanalytics.com/contact https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Jake Conway dives into the first part of a transformative discussion on mastering the aspects of your dental practice that are within your control. From realistic goal-setting to recognizing and addressing financial stress, Jake explains how to build systems that align with your desired outcomes. He also shares strategies to identify root causes of common challenges, like high overhead and cash flow issues, and how to solve them effectively. EPISODE RESOURCES https://custompracticeanalytics.com/contact https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we explore the transformative potential of dental membership plans, from simple discount-only models to creative offerings like whitening and Botox subscriptions. Our guest highlights the importance of tailoring plans to local demographics for increased patient adoption and shares a proven formula for pricing based on household income. We also discuss leveraging technology and systems like BoomCloud to scale membership programs, ensure recurring revenue, and boost practice valuation, offering a strategic edge for long-term success. Plus, discover how AI-driven tools are opening new doors to attract ideal patients and business partnerships.5 EPISODE RESOURCES BoomCloudapps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we dive into the concept of revenue quality per patient cohort, an often-overlooked metric that can transform your dental practice's profitability and growth potential. Our guest breaks down the financial and strategic differences between PPO, cash, and membership patients, highlighting why membership patients consistently yield the highest revenue and case acceptance rates. We also explore how to optimize patient acquisition costs and target ideal cohorts, like small business employees and retirees, to drive sustainable growth. With insights into both online and offline marketing strategies, this episode is packed with actionable advice for creating a more profitable and scalable practice. EPISODE RESOURCES BoomCloudapps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In Part 2, Dr. Summer Kassmel continues her discussion on developing confident, capable associates by focusing on mentorship and growth strategies. She outlines her methods for expanding an associate's philosophy of care, cultivating a "world-class MD mindset," and building trust within the team and with patients. From teaching associates how to prioritize treatment plans to managing the emotional aspects of patient care, Summer shares actionable tips for creating a positive, productive environment. She also discusses how to identify and address common pitfalls in associate development, from insecurity to over-reliance on insurance-based decisions. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In Part 1 of this insightful two-part series, Dr. Summer Kassmel shares her expertise on building team, patient, and personal confidence in associates. A renowned mentor and coach, Summer emphasizes the importance of hiring the right fit and setting clear expectations before bringing an associate into your practice. Summer explains her framework for identifying an associate's goals, non-negotiables, and readiness for mentorship. She dives into the value of consistent communication during the hiring process, why clarity of expectations is critical, and how understanding an associate's "why" can make or break their success. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark sits down with Matt, co-owner of Oak Dental Partners, who shares how he scaled a DSO from $7 million to $23 million in EBITDA in just three and a half years, with plans to hit $30 million in the next 18 months. Matt breaks down the strategies behind acquiring 70+ practices, the importance of holding sellers accountable through earn-outs, and buying practices at favorable multiples to maximize returns. He also discusses handling private equity partnerships, the impact of interest rates on valuations, and why doctor-led DSOs create better outcomes for sellers and teams. EPISODE RESOURCES www.dentalpitchbrokerage.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're diving into the world of positive communication, associate onboarding, and practice growth with Dr. Paul Goodman—known to many as Dr. Nacho. As the founder of Dental Nachos and Dentist Job Connect, Paul shares his expertise on creating a supportive dental community and hiring strategies that can transform your practice. From avoiding "weird dental words" that scare patients to understanding the crucial difference between "car" and "boat" associate positions, Paul offers actionable tips for making your office a haven for teamwork and patient care. Learn how to retain associates, foster a healthy team culture, and avoid burnout while growing your practice the right way. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes back Dr. Soraya Safi, also known as the "Forever Dental Associate," to discuss her groundbreaking coaching programs designed for dental associates. Dr. Safi shares her journey from feeling overwhelmed early in her career to creating a fulfilling professional life that balances dentistry, personal growth, and family. She highlights the importance of emotional intelligence, mentorship, and taking ownership of your career—whether you're a lifelong associate or preparing for practice ownership. Dr. Safi dives into her 12-week coaching programs tailored for new and seasoned associates, offering actionable advice on patient communication, treatment planning, managing professional relationships, and transitioning into more advanced clinical procedures. Her mission is to empower associates to thrive in their roles, build confidence, and take their careers to the next level, all while maintaining balance and avoiding burnout. EPISODE RESOURCES Drsaficoaching.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Dr. Aaron Nicholas, a passionate educator and practicing dentist who's revolutionizing dental training while giving back through charitable initiatives. Dr. Nicholas shares his experiences launching hands-on courses for surgical extractions and endodontics, emphasizing the importance of efficiency, systemization, and compassionate patient care. He details his collaboration with the Freedom Clinics to provide dental services to underserved populations and explains how measuring performance can be a game-changer for productivity. Dr. Nicholas also dives into his 90-Day Clinical Accelerator program, highlighting how it equips dentists to transition seamlessly from school to real-world practice. EPISODE RESOURCES Www.MondayMorningDentistry.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes continues his conversation with Clint Harris, managing partner at Nomad Capital, diving deeper into the strategies behind creating financial freedom through real estate. Clint answers a hypothetical case study on how a mid-career dentist with $1M of liquidity can leverage syndications to achieve tax savings, generate passive income, and build long-term wealth. EPISODE RESOURCES https://nomadcapital.us https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Clint Harris, a seasoned real estate investor and managing partner at Nomad Capital, to discuss his journey from medical sales to building a $150 million real estate portfolio. Clint shares how his early days in medical device sales sparked his interest in real estate as a pathway to financial, time, and location independence. EPISODE RESOURCES https://nomadcapital.us https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark Costes is joined by Sydney Robinson to discuss effective goal-setting strategies for 2025 and how to rally your team behind them. Together, they share insights on turning ambitious targets into actionable steps that inspire and motivate the entire practice. Sydney highlights the importance of reflecting on past successes, involving team members in the goal-setting process, and fostering a culture of collaboration and accountability. The conversation offers practical advice on avoiding common pitfalls, such as one-sided planning, and ensuring goals resonate with everyone in the practice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we uncover the keys to reinvention, exploring how small, consistent habits can shape a new identity and drive lasting change. Discover the four steps to personal and professional transformation, the significance of intentional deep work, and why creating the right environment is crucial to success. We also discuss practical tips for scheduling, managing distractions, and aligning your actions with the person you aspire to become. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we spotlight Smile Outreach International and its mission to provide sustainable dental care to underserved communities around the globe. Learn about their innovative model, which includes year-round clinics staffed by local dentists and the exciting plans to expand their reach, from Fiji to Mexico. We also hear the inspiring story of how this initiative fulfills a lifelong dream and the opportunities available for volunteers to get involved. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we dive into the best time of year to reset and refocus, challenging traditional wisdom on goal-setting timelines. We explore the importance of reflection, learning from past challenges, and using those lessons to set yourself up for the best year yet. This session includes practical exercises like the "End of Year Audit" to evaluate your highlights, setbacks, and goals. Tune in to learn how intentionality can make this year your most productive and fulfilling yet. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark welcomes real estate expert Justin "JJ" Ditkofsky, founder of We Care Practice Advisors, back to the podcast. JJ shares his deep expertise in helping healthcare practitioners navigate commercial real estate challenges, from lease negotiations to strategic practice expansions. The conversation dives into critical topics like the common pitfalls dentists face with leases, the pros and cons of owning versus leasing, and how to structure deals that support both immediate needs and long-term growth. EPISODE RESOURCES drwecare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark sits down with Jim Brady, Senior Director of Henry Schein Financial Services, to explore how dental professionals can leverage financial tools to optimize their practices. Jim shares his 18 years of industry expertise, covering everything from equipment financing and Section 179 tax deductions to practice acquisition strategies. The conversation dives into the evolution of dental practice financing, including tools like accelerated depreciation, financing options for digital technology, and tips for young dentists acquiring established practices. Jim also offers actionable advice for practitioners preparing for end-of-year tax planning and ensuring ROI on new investments. EPISODE RESOURCES https://dentalfinancial.henryschein.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we dive deep into the art and science of capturing attention with a former Miss Nevada turned viral video strategist. Hilary Billings shares her incredible journey from personal setbacks, including a life-changing accident, to creating over a billion organic views and helping mission-driven brands amplify their impact. Learn how to craft content that connects emotionally, sparks curiosity, and drives real results—without relying on gimmicks. From mastering social media algorithms to demystifying virality, this episode is packed with actionable insights to help you build an engaged audience and transform your messaging into measurable success. EPISODE RESOURCES https://www.attentioneers.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we explore the transformative journey of resilience and reinvention with our guest, Hilary Billings, who shares candid insights about her career pivots and personal growth. From navigating the challenges of working in a struggling startup to overcoming a life-changing burn accident, she uncovers how these experiences shaped her path. You'll hear about the lessons she learned from building a global audience, creating 60 courses in a year, and embracing discomfort to grow—culminating in an unexpected win as Miss Nevada. EPISODE RESOURCES https://www.attentioneers.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark sits down with Corey Pinegar, CEO of Reach and TEAM, to discuss how outsourcing and remote staffing are revolutionizing dental practices. Corey shares his remarkable journey, starting with purchasing a dental service company for just $1 at 22 years old and growing it into a thriving business with over 200 employees. The duo dives deep into the challenges dentists face, including staff shortages, missed phone calls, and revenue inefficiencies, and how Corey's companies tackle these issues with cost-effective, virtual team solutions. Discover how Reach integrates seamlessly with dental offices, trains international team members to excel in specialized tasks like insurance verification and patient scheduling, and ensures HIPAA compliance. Corey also addresses concerns about security, quality, and the future of the global workforce in dentistry. EPISODE RESOURCES www.getreach.co https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark welcomes Dr. Chris Green, an accomplished dentist, multi-practice owner, DSI Black Belt coach, and now a published author, to discuss strategies for optimizing dental practice efficiency and profitability. Dr. Green shares tactical advice on combating patient cancellations, scaling with multiple providers, and balancing clinical time with CEO responsibilities. The duo also delves into insights from Dr. Green's latest book, The Dental Financial Coordinator Position Manual, a resource designed to streamline insurance processes and maximize collections. Whether you're navigating the challenges of PPOs or exploring the path to fee-for-service, this episode offers valuable lessons for every stage of practice ownership. EPISODE RESOURCES ThePracticeLaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark sits down with Dr. Cole Herzik, a general dentist, entrepreneur, and host of multiple podcasts, including Dental Student Vibes. Dr. Herzik shares his journey from dental school to launching his consulting company, MENTOR, which empowers young dental professionals to discover their passions and chart their unique career paths. He reflects on the pivotal role of mentorship in his life, including the life-changing wisdom imparted by his grandfather and his experiences overcoming toxic work environments early in his career. Dr. Herzik also opens up about the importance of self-awareness, embracing personal superpowers, and redefining success in dentistry beyond clinical practice. Whether through speaking, coaching, or podcasting, Dr. Herzik's message is clear: take charge of your path, surround yourself with the right influences, and never stop dreaming big. EPISODE RESOURCES https://www.mentordr.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark continues his deep dive with Mark Henderson Leary, certified EOS Implementer and host of the Practice Freedom Podcast. In this second installment, Mark shares how healthcare leaders can identify their ideal "puzzle piece" integrators and overcome common pitfalls in running their practices. The conversation spans hiring strategies, avoiding financial blind spots, and learning to balance visionary leadership with practical execution. Don't miss this powerful conclusion to the two-part series. EPISODE RESOURCES markhendersonleary.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we welcome Mark Henderson Leary, a certified EOS Implementer, entrepreneur, and host of the Practice Freedom Podcast. Mark shares his journey from a "flavor of the month" CEO to a transformative coach for healthcare professionals, guiding them to achieve sustainable growth and personal fulfillment. Together, they unpack the challenges of balancing roles as visionary leaders, integrators, and high-value caregivers in private practice, emphasizing how clarity in purpose and well-structured systems are crucial to avoiding burnout. Don't miss part two for deeper strategies and solutions. EPISODE RESOURCES markhendersonleary.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's second installment of the conversation with Aurora Winter, Mark delves deeper into the future of publishing, storytelling, and the transformative power of AI. Aurora shares her latest ventures, from utilizing AI tools like Notebook LM and Runway to streamline writing and create cinematic book trailers, to the game-changing potential of platforms like Kickstarter for independent authors. She offers a visionary take on how thought leaders and entrepreneurs can harness their unique stories to stand out in a rapidly evolving digital world. Aurora also discusses the collaborative potential of AI in content creation, how to use it as a brainstorming and research assistant, and why authors should focus on owning their stories to stay ahead of the curve. Whether you're an aspiring author, entrepreneur, or just curious about the latest in AI and publishing, this episode is packed with actionable insights to inspire your next move. EPISODE RESOURCES www.SamePagePublishing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we sit down with best-selling author and media strategist Aurora Winter for the first of a two-part conversation. Aurora, a former TV executive turned entrepreneur, shares her expertise in storytelling, neuroscience, and publishing. She dives into her journey from writing nonfiction to creating a young adult fantasy series, inspired by her love for impactful stories like C.S. Lewis' The Chronicles of Narnia. Aurora discusses the transition between traditional publishing and indie publishing, the advantages of crowdfunding platforms like Kickstarter for launching creative projects, and the entrepreneurial potential of turning books into powerful marketing tools. Packed with actionable insights for healthcare entrepreneurs and beyond, this episode offers a wealth of strategies to leverage stories, books, and AI to grow your brand and influence. EPISODE RESOURCES www.SamePagePublishing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we welcome the insightful Dr. Summer Kassmel, DSI Black Belt Coach, entrepreneur, and practice owner, to dive deep into the art and science of case acceptance. Mark and Summer explore the critical role of team dynamics, communication, and understanding patient objections in boosting treatment plan success. Dr. Kassmel shares her proven strategies for creating a seamless patient experience, from the first phone call to the exam chair, emphasizing the importance of a unified philosophy of care. Listen in as they discuss the power of team collaboration, the significance of aligning on core health pillars, and how mastering every patient touchpoint can revolutionize your practice. Whether you're looking to improve patient satisfaction or increase profitability, this episode is packed with actionable insights for every dental leader. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Rob Montgomery and Dr. Paul Goodman welcome back the dynamic Dr. Mark Costas, host of the Dentalpreneur Podcast, to discuss the challenges and opportunities in modern dentistry. From HR hurdles and practice ownership to DSOs and global non-profit initiatives, Mark shares his insights on recruiting and retaining top talent, adapting to post-pandemic realities, and navigating the shifting tides of practice transitions. Mark also delves into his inspiring work with Smile Outreach International, a non-profit bringing sustainable dental care to underserved communities worldwide. Tune in to hear about his innovative approach to dentistry, from managing multi-location practices to fostering mentorship and creating a legacy of giving back. EPISODE RESOURCES https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes joins Julieanne O'Connor and Michael Keeter to share his extraordinary journey from humble beginnings to becoming a successful entrepreneur, philanthropist, and dental industry leader. Mark reflects on overcoming childhood learning challenges, a life-changing accident that sparked his passion for dentistry, and the resilience it took to earn his spot in dental school after 21 applications. He also discusses founding Smile Outreach International, a nonprofit bringing dental care to underserved communities worldwide, and how his experiences in business, family, and personal development have shaped his mission to leave a legacy of impact. EPISODE RESOURCES https://influentialdentists.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark answers audience questions from the Henry Schein event. Covering some of the most pressing topics for dental practice owners, Mark shares his expertise and strategies to help practices thrive. He tackles questions on attracting new patients without compromising fees or pride, whether to pursue an acquisition or start a practice from scratch, and the top considerations when building a dream multi-specialty practice—focusing on HR, culture, and facility design. Mark also dives into the success of DSOs, explaining what private practice owners can learn and implement from their strategies. Finally, he offers practical advice on effectively marketing a membership plan while maintaining fairness and trust with existing patients. EPISODE RESOURCES https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark shares highlights from his recent presentation at a Henry Schein event, where he spoke about the critical pillars of building a profitable and efficient dental practice. Mark dives into systemization, leadership, culture, and overhead control as the foundational elements for success. He also addresses common challenges faced by dental practice owners, including high overhead, HR struggles, and unrealistic patient expectations. Drawing on industry statistics and trends, Mark explores topics like rising retirement ages, profitability concerns, and the impact of PPO plans. He introduces the importance of mentorship and assessments, outlining his innovative belt system to classify and improve practices. With a passion for helping dentists accelerate their journey to making clinical dentistry optional, Mark provides actionable insights for creating a practice that thrives while enhancing personal and professional freedom. EPISODE RESOURCES https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark continues his insightful conversation with Laura Maley and Michael Anderson, co-founders of Wunderist Agency, as they unveil the cutting-edge strategies and tools that are transforming dental marketing. The trio dives into Wunderist's innovative ROI tracking technology, which integrates seamlessly with major PMS systems to attribute marketing dollars directly to production outcomes—finally solving the mystery of true marketing ROI. Michael and Laura also share how their team is tackling online scheduling to enhance patient conversion and streamline operations while leveraging AI for smarter, more personalized lead nurturing. From automated follow-ups to creative re-engagement funnels, they reveal how practices can capture opportunities left on the table, like missed calls or unclosed treatment plans. The episode wraps up with a look at social media strategies, including their time-efficient content creation system that allows dentists to be visible and relevant with minimal effort. EPISODE RESOURCES www.wonderistagency.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark sits down with Laura and Michael, co-founders of Wunderist Agency, to explore how they've disrupted dental marketing by focusing on authenticity, execution, and real results. Laura shares her journey from big-brand marketing to helping dentists build meaningful, differentiated brands that attract their ideal patients. Meanwhile, Michael dives into how operational consistency and technology play a critical role in converting leads into real production. They also reveal Wunderist's game-changing integration with practice management systems like Dentrix and Open Dental, which allows dentists to track their marketing ROI down to actual treatment completed. This groundbreaking solution bridges the gap between advertising spend and patient results, empowering practices to make data-driven decisions and optimize campaigns. Whether you're a startup or in a saturated market, the insights here will help you stand out, connect with patients, and maximize every marketing dollar. EPISODE RESOURCES www.wonderistagency.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark welcomes back Chip Fichtner, founder and principal of Large Practice Sales, for an in-depth discussion about the evolving landscape of dental practice transitions and the rise of "invisible DSOs." Chip dives into the current private equity market, the increasing trend of younger doctors joining DSOs, and the key factors that make practices and DSOs attractive for recapitalizations. He shares invaluable insights into choosing the right DSO partner, avoiding common pitfalls, and understanding the significant growth potential that partnerships can offer. Chip also discusses the unique challenges for rural and specialty practices, the future of consolidation in dentistry, and practical advice for younger doctors looking to acquire practices. Whether you're considering a partnership or navigating consolidation in your market, this episode is packed with actionable advice and forward-looking strategies. EPISODE RESOURCES https://largepracticesales.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark continues his deep dive with dental billing and revenue cycle management expert Penny Reed, Chief Growth Officer at E-Assist Dental Solutions. Penny breaks down five powerful strategies to improve collections, streamline billing processes, and ensure dental practices get paid what they're owed. From understanding chair hour values and optimizing PPO contracts to collecting patient co-pays upfront and sending clean claims, Penny shares actionable insights for dentists navigating the complexities of insurance and revenue systems. Plus, she highlights the importance of accurate reporting, solid protocols, and leveraging AI tools to simplify communication and billing follow-ups. If you're tired of revenue leaks and denied claims, this episode offers the clarity and tools to transform your practice's financial health. EPISODE RESOURCES https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark welcomes back Penny Reed, Chief Growth Officer at E-Assist Dental Solutions and a leader in dental business coaching. Penny shares her wealth of experience in revenue cycle management (RCM) and explains why a broken billing system can wreak havoc on your cash flow and patient relationships. Together, they dive deep into the importance of accurate insurance verification, airtight financial policies, and clean claims submission to prevent the dreaded "garbage in, garbage out" scenario. Penny also discusses the growing role of AI in claims processing, outsourcing RCM for efficiency, and the critical need for team alignment and communication to ensure a successful partnership. If you've struggled with collections, operational gaps, or billing frustrations, this episode is packed with insights to streamline your revenue systems and boost profitability. EPISODE RESOURCES https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Summer Kassmel, Dr. Kelly Dove and Ashlee Hirschfeld discuss the importance of CEO/admin time in scaling your practice and maintaining balance in your life. They share how intentional planning, such as "pre-week planning" and blocking deep work sessions, allowed her to build a thriving multi-practice business while maintaining a family-first schedule. The group dives into identifying high-value tasks, prioritizing projects that truly "move the needle," and creating systems to tackle recurring problems, like team miscommunications or inefficiencies. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Summer Kassmel and Ashlee Hirschfeld are joined by the inspirational Dr. Kelly Dove, fellow Black Belt coach and multi-practice owner, for an insightful discussion on maximizing CEO and admin time. Kelly shares her journey of intentionally designing her practice to fit her life, including switching to 7-to-2 work hours to better balance clinical efficiency, leadership responsibilities, and family time. They dive deep into the challenges many doctors face when trying to carve out admin time, from fear of lost production to the difficulty of deep work and hard conversations. Kelly outlines her powerful strategies, including pre-week planning, prioritization frameworks like "bucket lists" and "dollar lists," and creating intentional space for focused, uninterrupted work. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark sits down with Dr. Jared Hill and Dr. Dan Nelson, founders of the Dental Legacy Foundation, to discuss their game-changing approach to mission dentistry. From their inspiring work in Tanzania—building sustainable dental clinics and fostering local dentist training—to upcoming projects in Mexico and the Dominican Republic, the conversation highlights the power of collaboration, resilience, and a shared vision for lasting impact. They delve into the challenges of establishing remote clinics, the importance of training local providers, and their plans to expand their model of care across Tanzania. You'll also hear about their upcoming retreats, including an enriching CE event in Nicaragua designed to inspire dentists to align their practices with their life goals and legacy. EPISODE RESOURCES elevationassociation.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have the second part of Dr. Ben Kacos's presentation at the Dental Success Summit 2024, titled "Loving, Leading & Learning From Mistakes," Dr. Kacos continues to explore the essential qualities and strategies for effective leadership within the dental profession. He introduces the concept of the "Law of the Lid," emphasizing that a leader can only attract and retain team members whose leadership capabilities are at or below their own level, thereby setting the maximum potential of the organization based on the leader's capabilities. Dr. Kacos draws on the Stoic philosophy, particularly the teachings of Marcus Aurelius, to underscore the importance of self-mastery and preparation in leadership. He discusses the psychological and physiological benefits of challenging oneself, such as enhancing the mid-singulate cortex, which he links to increased willpower and longevity. This forms the foundation for his advocacy of a rigorous morning routine that combines physical exercise, mental preparation, and strategic planning to optimize daily leadership performance. Throughout his presentation, Dr. Kacos seamlessly integrates neuroscience with practical leadership advice, encouraging attendees to embrace discomfort as a pathway to growth. He emphasizes the importance of personal accountability in leadership, suggesting that leaders should always look first to their actions and decisions when outcomes fall short of expectations. Moreover, Dr. Kacos advocates for creating a culture of appreciation, coaching, and accountability within one's practice. He stresses that effective leadership involves not only setting a positive example but also actively developing the potential of team members through continuous engagement and support. As he concludes, Dr. Kacos illustrates the transformative power of leadership with personal anecdotes and broader organizational contexts, highlighting the profound impact that a capable leader can have on their team's morale and performance. His call to action is for all leaders to strive for autonomy within their teams, allowing for a self-sustaining system that thrives even in their absence. This insightful session not only equips dental professionals with the tools to enhance their leadership skills but also inspires them to implement these practices to foster a more productive and harmonious work environment. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast