The Dentalpreneur Podcast w/ Dr. Mark Costes

On today's episode, we are thrilled to share with you the first part of Dr. Ben Kacos's presentation titled "Loving, Leading & Learning From Mistakes." Dr. Kacos, a long-standing member of the Dental Success Institute since 2015, is renowned for his proactive approach during our mastermind sessions, where he meticulously crafts action plans based on collective insights before even taking his turn in the "hot seats." In his engaging talk, Dr. Kacos, the esteemed owner of Shreveport Dental Solutions and a DSI Black Belt Coach, delves into the profound topics of leadership, mistake management, and personal growth within the dental industry. He shares his unique strategy of listening intently to others' challenges to build his solutions, illustrating his journey from a detail-oriented practitioner to a visionary leader capable of transforming insights into substantial practice success. This episode isn't just a rundown of professional achievements; it's a deep dive into the philosophy of leadership that transcends the conventional. Dr. Kacos discusses the importance of kaizen — the practice of continuous improvement and the impact of small, daily changes that cumulatively drive significant growth. He emphasizes the role of leadership in not just setting the direction but also in cultivating an environment where every team member is empowered to lead in their capacity, underscoring that titles do not make leaders — actions and accountability do. Whether you're a dental professional or someone interested in the broader lessons of leadership and personal development, Dr. Kacos's insights offer invaluable lessons on the importance of adaptability, the courage to embrace mistakes as learning opportunities, and the significance of maintaining equanimity in leadership roles. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we dive into the key components of effective case planning and surgical workflows with Dr. Taher Dhoon, Dr. Daniel Briskie, and Dr. Mark Costes. The discussion covers advanced imaging techniques like CBCT, digital workflows powered by Exocad, and efficient data collection with TRIOS scanners. We also explore hands-on training opportunities at the Colorado Surgical Institute, including live surgical workshops, digital workflow programs, and IV sedation courses. From managing implant inventory to overcoming intraoperative challenges, this episode is packed with actionable insights to refine your surgical strategies. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we dive into an inspiring talk from Dr. Mark Costes that explores the pivotal moments that shape a life, the power of perseverance, and the importance of embracing challenges to unlock potential. Mark shares a deeply personal journey, from growing up as the son of immigrant parents to becoming a dentist and a successful entrepreneur. With a passion for teaching and coaching, he connects life lessons from sports, business, and personal struggles, emphasizing concepts like trajectory events, the championship mindset, and the Four Futures framework. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark wraps up his insightful conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares how Mango Voice has differentiated itself in a competitive market by focusing on superior customer experience and cutting-edge technology. From call summaries integrated with practice management systems to advanced sentiment analysis, Kevin explains how Mango is revolutionizing communication for dental practices. The discussion takes a personal turn as Kevin candidly shares his battle with anxiety and depression, the life changes that triggered it, and how he found effective solutions through diet, exercise, sleep, and genetic testing. Together, Dr. Costes and Kevin highlight the importance of focusing on mental health and share actionable tips for anyone struggling, emphasizing the power of empathy, community, and proactive health measures. EPISODE RESOURCES mangovoice.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark dives into an inspiring conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares his journey from scaling a logistics company to $100M and exiting to a Fortune 100 company, to his leadership at Mango Voice, a leading communication platform for dental practices. Kevin discusses the challenges of scaling businesses, the importance of clarity in vision, and building a culture that fosters long-term success. They explore Mango Voice's meteoric growth, 30X-ing its value since 2017, and the strategies that turned a struggling business into a thriving enterprise. Kevin also opens up about the emotional and physical toll of entrepreneurship, the lessons from his post-exit reflections, and why building impactful businesses drives him more than money ever could. Stay tuned for part two of this conversation! EPISODE RESOURCES mangovoice.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have the second part of the October Mastermind with Dr. Cristian Pavel, where he delves deeper into Dental Wellness Essentials. He shares practical strategies to balance the nervous system through rest, mindful practices, and movement, highlighting how these can regulate parasympathetic and sympathetic states. Dr. Pavel emphasizes the importance of proper rest—doing nothing, creating mindful sleep routines, and minimizing distractions like blue light—and explores the transformative power of breathwork inspired by techniques such as Wim Hof breathing and cold immersion. He also reflects on his personal journey with yoga, fasting, and structured morning routines, encouraging others to find their own pathways to vitality, connection, and inner peace. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we hear from Dr. Cristian Pavel during the October Mastermind, where he explores the transformative power of wellness, mindfulness, and breathwork. Dr. Pavel highlights the detrimental effects of chronic stress and distraction, emphasizing how being present and leading with curiosity, love, and compassion can foster inner peace and stronger connections. He also discusses the pivotal role healthcare professionals play in promoting holistic health, showing how improving one's own well-being can positively impact patients, families, and communities. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we welcome Jake Conway, founder of Custom Practice Analytics and a longtime expert in the Dental Success world. Jake dives deep into the essential signs and strategies for expanding your dental practice, answering key questions like "When is the right time to grow?" and "What numbers should I be tracking?" From hygiene scheduling benchmarks to managing overhead costs, Jake provides actionable insights to help you decide when and how to expand, whether it's adding more operatories, hiring an associate, or refining your systems for efficiency. This conversation is packed with tips to maximize growth and profitability while avoiding common pitfalls. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark and marketing expert Ryan Gross, CEO of CMO Share, unpack the evolving dental marketing landscape and the pivotal role of operational alignment. Ryan shares insights on AI's growing impact, the importance of data-driven decision-making, and how transparency—like sharing pricing on your website—builds trust and attracts patients. They discuss the critical balance between internal operations and marketing strategies to maximize ROI and patient conversions. With proactive planning and a focus on speed, adaptability, and personalized targeting, this episode is packed with actionable advice for practices navigating 2025's competitive marketing environment. EPISODE RESOURCES http://www.mycmoshare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark dives into the complexities of dental marketing and patient acquisition with industry expert Ryan Gross, CEO of CMO Share. Ryan shares his latest insights into how economic shifts are driving changes in patient behavior, from the growing demand for immediate dental appointments to the rise of searches for financing options and special offers. Together, they unpack data-driven strategies to adapt marketing efforts and internal systems for maximum impact. Whether you're running a startup practice looking to build a patient base or an established office optimizing for high-value treatments, Ryan's actionable tips, including leveraging AI tools and targeting emergency and sedation dentistry, are game-changers. EPISODE RESOURCES http://www.mycmoshare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue our conversation with J.W. Oliver, the driving force behind SupportDDS and ZimWorks.com. J.W. shares how his company has revolutionized outsourcing by providing highly trained, university-educated team members to dental and medical practices worldwide. From call answering and insurance verification to high-level accounting and IT support, J.W.'s teams not only solve staffing shortages but also deliver cost-effective, top-tier results for businesses. J.W. discusses his commitment to maintaining world-class working environments for his 1,200+ employees, ensuring they thrive in state-of-the-art facilities with benefits, wellness programs, and cultural support. He explains how his flat-rate pricing structure makes scaling easy and why his model significantly outpaces traditional hiring methods in efficiency and quality. The episode also highlights J.W.'s "51% mandate," dedicating more than half of company profits to global ministries and philanthropic initiatives. From supporting orphanages to funding education and medical training, J.W. exemplifies the transformative power of purpose-driven business. Mark and J.W. wrap up with insights into their shared passion for global missions and adventure, from mountain summits to community outreach, and discuss plans to collaborate on future initiatives. EPISODE RESOURCES https://jwoliver.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we sat down with J.W. Oliver, a dynamic entrepreneur and the managing partner of SupportDDS and ZimWorks.com. With over 30 years of experience spanning 20 ventures, J.W. shares his journey from selling Pop Rocks as a kid to creating a global outsourcing powerhouse that employs over 1,200 people in Zimbabwe, Zambia, and Costa Rica. Discover how J.W. merges purpose with profit, giving back 51% of earnings to ministries worldwide while providing sustainable employment in regions with high unemployment rates. In this engaging conversation, J.W. reveals the challenges and triumphs of building a business that values culture and community while meeting the rigorous demands of industries like healthcare. He delves into the importance of hiring practices, the logistical hurdles of global operations, and why fostering a sense of belonging in teams is crucial for retention. If you're grappling with hiring issues or considering remote teams for your business, this episode is a must-listen. Stay tuned to hear how J.W. has not only scaled a global enterprise but has also stayed true to his mission of creating meaningful change across the globe. EPISODE RESOURCES https://jwoliver.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue with Brandon Moncrief of McLerran & Associates, a leading expert in dental transitions and DSO affiliations, to dive deep into the intricacies of holdco equity, joint venture structures, and maximizing practice valuations. Brannon explains the nuances of DSO deal structures, including the benefits and risks of holdco equity versus joint venture (JV) models, and how these choices align with a dentist's career stage and goals. He shares actionable insights on what makes a DSO attractive to private equity firms and the critical factors that can influence valuation multiples at recap. Listeners will also learn about common mistakes dentists make when selling their practice, how to avoid being undervalued, and why proper representation and creating competitive market leverage are essential. Brannon reveals how his firm's sell-side advisory process can increase valuations by 30-50% through strategic negotiation and a blind bidding process. If you're considering a DSO affiliation or just want to understand the evolving landscape of dental practice consolidation, this episode is packed with invaluable advice to help you navigate these high-stakes decisions with confidence. EPISODE RESOURCES https://dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're joined by Brannon Moncrief of McLerran & Associates, a trusted expert in dental practice transitions, DSOs, and private equity partnerships. Together, they unpack how the 2024 election results may influence interest rates, consolidation trends, and the appetite for DSOs and private equity firms in the dental sector. Brannon provides insights into what makes a dental practice attractive to private equity investors, from infrastructure and alignment with partner doctors to sustainable growth and thoughtful deal structures. He addresses common myths surrounding DSOs, including fears about loss of autonomy, and offers advice on determining whether selling to a DSO is the right move for your practice. The discussion also delves into the natural progression of private equity in the dental industry, from initial acquisitions to IPOs, and the critical factors private equity firms consider when investing in DSOs. If you're considering a transition, curious about market trends, or just want to learn more about the evolving landscape of dental business, this episode is a must-listen! EPISODE RESOURCES https://dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Adam Marburger, co-founder of the Dental Protection Group, to dive into the innovative 831B captive insurance model transforming the dental industry. Adam explains how this program offers dental practices a win-win solution: improving patient retention, creating tax advantages, and providing an opportunity for substantial long-term savings. With parallels to the auto industry, this system leverages a portion of fees for reinvestment, offering significant financial benefits for fee-for-service practices. In the second half, Adam shares his journey to earning a Brazilian Jiu-Jitsu black belt, discussing the mental discipline and humility that translate seamlessly from the mat to business and life. From lessons in strategy to the therapy of physical challenge, Adam reveals how Jiu-Jitsu shaped him as an entrepreneur and a leader. Don't miss this dynamic conversation that blends cutting-edge business strategy with the life-changing philosophy of martial arts. EPISODE RESOURCES https://www.dentalprotectiongroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes wraps up his powerful two-part keynote from the Voices of Dentistry conference in Scottsdale, Arizona. In this conclusion, he dives deep into the numbers that drive practice success, breaking down the phases and ratios that dentists can use to assess their practice health. Dr. Costes shares a compelling case study of "Dr. Rex," illustrating how phase classifications and strategic planning transformed his practice. Learn why overhead may be elevated, actionable strategies to reduce it, and how to establish a plan for long-term profitability. If you missed part one, be sure to catch it first! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes shares part one of his keynote from the Voices of Dentistry conference in Scottsdale, Arizona. He dives into the freedom of making clinical dentistry optional, recounting his personal journey through a challenging neck surgery and rapid return to work. Dr. Costes explores how to remove yourself as the bottleneck in your practice, factors contributing to burnout, and strategies to overcome them. He also breaks down the foundational frameworks for creating a successful business and a balanced personal life while warning of the risks of neglecting key areas in your Four Futures. Don't miss this insightful conversation—catch part two tomorrow! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Peter Beckwith, co-founder of Mad Rose Media and Chief Cultural Officer at Oak Forest Recovery. Peter shares his incredible journey from overcoming addiction and business collapse to building a thriving career centered around holistic dental marketing. A Cornell graduate with a background in video production, Peter discovered a newfound purpose after collaborating with airway-focused orthodontists like Dr. Bill Hang. Peter delves into his unique marketing philosophies, emphasizing thought leadership and personal branding over cookie-cutter strategies. He also offers profound insights into breaking free from perfectionism, cultivating self-compassion, and fostering a culture of excellence. Peter's holistic approach to both marketing and personal growth is a game-changer for boutique dental practices striving to make an impact beyond the operatory. EPISODE RESOURCES www.MadRoseMedia.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue our conversation with HR Huntsman, diving deeper into the nuances of leadership and organizational development. HR shares actionable strategies for identifying emerging leaders, fostering critical thinking, and creating a culture of problem-solvers at every level. They explore the crucial distinction between delegation, abdication, and empowerment, and the importance of developing leaders before elevating them to managerial roles. HR emphasizes patience, self-assessment, and the power of discovered truth in coaching, while sharing insights on how to avoid common pitfalls when transitioning producers into leadership positions. This episode is a masterclass in scaling organizations through effective leadership! EPISODE RESOURCES www.yourleadersedge.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we sit down with HR Huntsman, founder of Leaders Edge, for an inspiring and deeply personal conversation about overcoming adversity and building impactful leaders. HR shares his remarkable journey from a challenging childhood to becoming a global changemaker, leveraging his passion for leadership to scale businesses and empower teams. They discuss the fundamentals of leadership, from vulnerability and authenticity to accountability and curiosity, and how to align personal aspirations with organizational goals. If you're looking to enhance your leadership skills or integrate them into your organization, this is a must-listen packed with actionable insights. EPISODE RESOURCES www.yourleadersedge.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Matt Slivka continues his insightful conversation on exceeding expectations by focusing on intentional team culture. He reveals the power of a well-defined culture book to align team members with the practice's mission, vision, and values. Dr. Slivka also shares strategies to foster personal and professional growth, strengthen team bonds through meaningful activities, and design impactful incentives that build camaraderie without entitlement. Discover how thoughtful planning and purposeful leadership can create a thriving, dedicated team. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Matt Slivka dives into the transformative power of cultivating a team culture rooted in care, connection, and positivity. He shares strategies to exceed patient expectations, from celebrating their life milestones to engaging in impactful community initiatives like CPR courses and charity events. Dr. Slivka also emphasizes the importance of empowering team members by giving them responsibilities that foster ownership, enhance patient relationships, and deepen their connection to the practice's mission. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes wraps up his powerful keynote from the Neodent Symposium in San Diego. Speaking to a lively crowd of a thousand dental professionals, he dives into essential strategies for productive team meetings and defines how to set and achieve a primary objective with full team alignment. He explains the difference between lead and lag measures to improve practice performance and discusses understanding your P&L to set target allocations per category. Mark also weighs the pros and cons of managing your own dental lab versus outsourcing. If you haven't heard part one, be sure to listen to that first for the full experience. Enjoy this valuable conclusion, and stay tuned for more insights! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes delivers part one of his impactful keynote presentation from the Neodent Symposium in San Diego, where he spoke to a crowd of over a thousand dental professionals. In this insightful talk, he dives into key strategies for leadership and systemization that lead to more profitable surgical practices. Mark explores how setting clear goals begins with establishing a baseline, explains why default rates rise with multiple practice loans, and shares his thoughts on the troubling prevalence of suicide in the dental field. He also introduces DSI frameworks for achieving true success and discusses the most effective approaches to systemizing dental practices. Tune in to gain valuable tips and wisdom, and be sure to join us tomorrow for part two and the conclusion of this compelling live session! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're joined by Greg Auerbach, a seasoned expert in dental practice transitions and valuations with Henry Schein Dental Practice Transitions. Greg shares his extensive insights on what it takes to maximize the value of a dental practice, whether you're considering a sale to another doctor or aiming for an institutional buyer. With nearly 20 years in the field, Greg covers key aspects of evaluating practice worth, common valuation methods, and understanding the role of EBITDA and QoV in securing the best outcomes. They discuss trends in early practice sales by younger dentists, navigating high overhead challenges, and the crucial impact of location on market desirability. Greg also offers practical tips on optimizing your practice's profitability by tightening up expenses and increasing revenue, plus how to handle 'extra' expenses in your books like family member salaries or personal vehicle costs that can affect your practice valuation. If you're planning a future sale, Greg's advice can help you set up your practice now for a successful, lucrative transition. Determine the true value of your practice based on location, equipment, patient base & more. Get your complimentary copy of the Henry Schein Dental Practice Transitions guide to practice valuation. EPISODE RESOURCES http://www.HenryScheinDPT.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Jason Tanoory and Dr. Summer Kassmel dive into advanced strategies for bringing associates on board with less stress and more success. They discuss the unique value of in-person working interviews that go beyond clinical skill, helping assess candidates' emotional intelligence, communication, and fit with the team. The conversation moves into crafting associate offers with transparency and alignment on benefits, pay structures, and expectations to set a strong foundation. They also highlight the importance of a structured onboarding process, complete with clear engagement plans from day one, as well as the power of ongoing mentorship, regular check-ins, and open communication to foster long-term growth and retention. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Jason Tanoory and Dr. Summer Kassmel share insights on making the process of bringing on new associates as smooth and stress-free as possible. They discuss the importance of setting a clear vision and end goal before hiring, explaining how this clarity can significantly ease the onboarding process. The conversation highlights the essential role of managing expectations, particularly regarding the time and leadership commitment necessary to mentor associates effectively. Dr. Tanoory and Dr. Kassmel also dive into the importance of aligning metrics, systems, and culture to foster a successful partnership and reduce potential conflicts. Lastly, they stress the need to set transparent non-clinical expectations from the outset, ensuring new associates understand the full scope of their roles beyond clinical duties. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Taher Dhoon returns to continue his discussion on "The Art & Science of Anticipation." He dives into practical strategies for visualization and mental rehearsal to improve performance under stress. Dr. Dhoon emphasizes the value of checklists, mentorship, and strong leadership to uphold consistency and quality in procedures. He also highlights the power of gratitude, both public and private, to reinforce team morale and commitment. The episode rounds out with insights on the importance of debriefing, reflecting with assistants, and adapting to technological advancements while maintaining leadership. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Taher Dhoon dives deep into "The Art & Science of Anticipation," discussing how effective leaders can foresee challenges before they arise. He shares his insights on staying calm under pressure, handling emergencies, and maintaining a composed, supportive presence in high-stakes situations. Dr. Dhoon breaks down stress management into physiological, emotional, and mental levels, promoting the importance of reflection and decompression after intense moments. He also underscores the value of continuous learning, understanding team dynamics, and cultivating gratitude to foster growth. Tune in for powerful strategies to elevate your leadership game! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, from the October Mastermind in Frisco, TX, Dr. Mark Costes continues his presentation, "The Productivity Accelerator." He delves into strategies for overcoming resistance and mastering the art of deep work. He highlights the value of maintaining uninterrupted time blocks, especially for creators and producers, to boost productivity and focus. Mark also discusses the importance of balancing different roles and managing transitions between being a creator, a producer, and other responsibilities. Additionally, he underscores the need for setting clear, structured production goals and implementing efficient scheduling to optimize workflow and productivity. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark sits down with Cameron Pivach, founder of Vessel Marketing, to explore the power of storytelling and social media in building authentic dental brands. Cameron shares her journey from performing as a Disney character to leading a marketing agency that helps small businesses, especially dental practices, amplify their stories online. She discusses strategies for creating engaging social media content, humanizing the patient experience, and driving community engagement. With insights into overcoming the challenges of organic growth and maintaining relevance in local markets, this conversation offers practical tips for practices ready to elevate their digital presence. Tune in to discover how embracing authenticity and storytelling can transform your patient relationships and grow your brand. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, from the October Mastermind in Frisco, TX, Dr. Mark Costes opens Day 2 of the mastermind in Frisco, TX, with an empowering discussion on the Four Futures—mind, meaning, muscle, and money—highlighting their pivotal role in personal and professional growth. He stresses the impact of accountability groups in reaching personal goals and maintaining drive, whether in physical, financial, or relational aspects. Dr. Costes delves into the Hero's Journey, reframing setbacks as integral to one's growth and success narrative, and underscores the value of the "Gap and Gain" mindset, which focuses on past achievements instead of perpetually shifting future targets. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of a three-part series from the October Mastermind in Frisco, TX, Dr. Mark Costes continues with Part 2 of "The Productivity Accelerator" presentation from Frisco, TX. He delves into the concept of Occam's Razor, emphasizing the power of simplifying complex problems. Dr. Costes explains the pitfalls of overcomplicating simple issues and underscores the importance of systematically assessing and refining practice operations. He highlights how systemization and structured frameworks contribute to operational consistency, and shares insights on how environment and momentum play critical roles in maximizing productivity. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's first episode of a two-part series, we continue our conversation with Bob Spiel, founder of Dentist Partner Pros, discussing strategies for building successful partnerships and resolving conflicts in dental practices. Bob provides actionable advice on selecting the right partners, fostering strong communication, and setting clear expectations to ensure long-term success. He also shares his unique hiring approach that boasts an 85% associate dentist retention rate, along with practical insights for managing the current HR challenges facing the dental industry. With a focus on leadership, culture, and creating meaningful partnerships with hygienists, Bob emphasizes the importance of developing teams that align with practice goals. Listeners will gain valuable tools to strengthen relationships, improve team dynamics, and navigate hiring obstacles in today's dental landscape. EPISODE RESOURCES https://dentistpartnerpros.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's first episode of a two-part series, we welcome Bob Spiel, founder of Dentist Partner Pros and Spiel Consulting, to discuss leadership, teamwork, and efficiency in dental practices. With over 25 years of business experience, including as a hospital CEO, Bob shares how he transitioned from healthcare to dentistry, offering insights into the unique challenges dental professionals face. Mark and Bob dive into the mental health challenges of the profession, highlighting how stress can build from running a business and managing patient expectations. They explore strategies to avoid the "sandlot dentistry" trap, emphasize the importance of leadership and culture, and discuss the benefits of offsite meetings for practice alignment. Tune in to discover practical tips on building a resilient dental practice, fostering teamwork, and achieving more with less stress. EPISODE RESOURCES https://dentistpartnerpros.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's second episode of a two-part series from the October Mastermind in Frisco, TX, Dr. Bill Keith dives into strategies for boosting production per appointment, including offering fluoride treatments, diagnosing periodontal disease, and pursuing comprehensive cosmetic cases. He emphasizes the importance of tracking and managing appointments effectively. Dr. Keith also highlights key KPIs for various teams, such as diagnosis rates, treatment acceptance percentages, and hygiene metrics. Additionally, he discusses the importance of following industry trends and managing patient expectations to ensure long-term success. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's first episode of a two-part series from the October Mastermind in Frisco, TX, Dr. Bill Keith presents Rhino Finance at the recent mastermind event. He explores the essential role of KPIs in tracking both past and future performance, addressing how these metrics can feel overwhelming but remain crucial for success. Dr. Keith reflects on his personal journey into dentistry, initially resisting his father's career path while pursuing ventures in finance, business management, and property rentals. He stresses the importance of tracking phone call data and appointment patterns, offering insights into balancing production metrics with forecasting. Dr. Keith highlights how monitoring production numbers helps predict growth needs, such as adding more rooms or hiring associates. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's first episode of a three-part series from the October Mastermind in Frisco, TX, Dr. Mark Costes dives into the challenges of balancing hustle culture and knowing when to transition out of it. He explores the difficulty many leaders face when shifting their focus from day-to-day tasks to strategic leadership and planning. Mark also addresses the dangers of burnout and reactivity, offering insights on setting non-negotiables and recognizing the different seasons of life and business. Tune in for practical tips to manage time effectively and maintain momentum without sacrificing well-being. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark catches up with Ashlee Hirschfeld, COO of the Dental Success Network (DSN). They discuss exciting developments, including DSN's upcoming transition to the Work Vivo platform, making member interactions more seamless and engaging. Ashlee also provides updates on Smile Outreach International's latest mission trips and plans for a permanent clinic in Mexico. Mark & Ashlee reflect on personal growth, gratitude, and the power of connection—both within their professional network and in global outreach. Tune in for insights, laughter, and some exciting announcements for DSN members and beyond! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we sit down with Holli Perez, co-founder, CMO, and lead recruiter of Direct Dental. With extensive experience as a regional manager for DSOs, Holli shares her journey from outside sales to building a nationwide staffing platform tailored to dental practices. They explore how Direct Dental connects practices with qualified professionals, the evolving challenges in dental staffing post-2020, and the importance of onboarding, retention, and workplace culture. Holli offers insights into generational workplace dynamics and strategies for recruiting in competitive markets. Tune in to learn actionable tips for maintaining a well-staffed, thriving practice. EPISODE RESOURCES Direct Dental Blog https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's two-part episode, we continue with JD Folz, who takes the opportunity to ask Mark some insightful questions about his long-term vision and current projects, including his work with a DSO and Smile Outreach International. Mark shares his thoughts on the importance of having a clear direction, leveraging opportunities, and balancing personal and professional fulfillment. The discussion also touches on the sacrifices required for success, the challenges of over-committing, and the evolution of Mark's career and business philosophy. Tune in for an engaging and reflective conversation about the next chapter in Mark's journey. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's two-part episode, we have JD Folz, a third-year dental student from Ohio State University, where he is also a finance graduate. JD shares his journey into dentistry, his experiences in dental school, and his passion for cosmetic dentistry. He discusses the importance of balancing academics with hands-on clinical experience, building leadership within a dental practice, and creating a scalable business. JD also touches on the value of mentorship, community, and learning from established dental professionals, providing insightful advice for fellow students and aspiring dentists. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode of the "Lady Leader" series within the Dental Success Network, Ashlee Hirschfeld, Dr. Addison Killeen, Dr. Summer Kassmel, and Jake Conway dive into the complexities of team bonuses and incentive systems. They explore the pros and cons of various structures, emphasizing that there's no one-size-fits-all solution. The conversation covers key considerations such as metrics, culture alignment, team-wide vs. individual bonuses, and the importance of avoiding unintended consequences like entitlement or silos. They also discuss alternative approaches—like tiered pay systems and personalized incentives—that foster motivation and retain top talent. If you've ever struggled with implementing a bonus system or want ideas on how to align incentives with your team's values, this episode offers practical advice, real-life examples, and the wisdom of experienced practice owners. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's two-part episode, we continue our conversation with Dr. Jaren Argyle, founder of The Elevated Dentist. Dr. Argyle dives deeper into the challenges perfectionism poses for dentists and shares actionable steps to overcome this mindset, such as embracing "B+ work" and focusing on continuous growth rather than perfection. They also discuss the importance of living in the "gain" rather than the "gap," a concept from Dan Sullivan's work, which encourages dentists to reflect on their progress rather than constantly chasing an unattainable ideal. Dr. Argyle emphasizes self-awareness, defining personal and professional goals, and using coaching to help dentists achieve fulfillment in their practices and lives. EPISODE RESOURCES www.TheElevatedDentist.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's two-part episode, we have Dr. Jaren Argyle, founder of The Elevated Dentist and a seasoned dental practice owner with over 20 years of experience. Dr. Argyle shares his journey from medical school aspirations to a successful dental career, his approach to building a fulfilling practice, and how he balances work with personal interests. He highlights the importance of understanding emotional intelligence, creating systems that support personal well-being, and coaching dentists to find happiness and fulfillment in their professional lives. Dr. Argyle's unique insights into the dental profession offer valuable advice for achieving success both in and out of the practice. EPISODE RESOURCES www.TheElevatedDentist.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we welcome back Dr. Taher Dhoon, co-founder of the Colorado Surgical Institute and a DSI Black Belt coach. They discuss the growth and evolution of the Colorado Surgical Institute, which recently hosted its largest course to date with over 100 attendees. Dr. Dhoon shares insights into the unique procedural focus of the course, from full-arch implants to IV sedation, and the facility's expansion to accommodate its growing community. The conversation dives into leadership, handling surgical complications, and the importance of maintaining composure in high-stress situations. Dr. Dhoon also highlights the upcoming full-arch course in November, offering advanced training for doctors seeking to improve their efficiency and surgical outcomes. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we sit down with Dr. Summer Kassmel, DSI coach and entrepreneur, to discuss bad or irrelevant advice often received in dentistry. They share their personal experiences of receiving and giving advice, highlighting the importance of flexibility and evolution in dental practice management. Dr. Kassmel emphasizes how advice, such as striving for perfection or increasing new patient numbers, can sometimes be detrimental if taken too literally. Instead, they focus on balancing efficiency with creativity, and the importance of retaining patients and building a positive culture rather than simply expanding for growth's sake. This insightful conversation sheds light on how the nuances of leadership and patient care often outweigh one-size-fits-all advice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have Dr. Heather-Dawn Lawson-Myers, a transformational speaker, coach, and member of the John C. Maxwell Leadership Team. With over 36 years of experience in dentistry, Dr. Lawson-Myers shares her journey from private practice in Jamaica to becoming a leadership coach for dental teams. She discusses the importance of emotional intelligence, team dynamics, and aligning strengths to foster high-performance dental practices. Dr. Lawson-Myers also dives into her online training programs for dental assistants, emphasizing the need for adaptability and continual growth in today's evolving dental landscape. Tune in for an inspiring conversation about leadership, personal development, and creating cohesive, efficient dental teams. EPISODE RESOURCES trainyourdentalassistant.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark interviews Tommy Morales, the founder and CEO of 2SIXL Dental Builders. With over 30 years of construction experience, Tommy has completed more than 1,000 dental-specific projects, giving him unmatched expertise in the field. They discuss the unique challenges of dental practice construction, including the importance of vetting contractors, managing project timelines, and reducing costs through value engineering. Tommy also shares insights on how to avoid common construction pitfalls and offers advice on managing dental practice builds efficiently. EPISODE RESOURCES www.2sixLDentalBuilders.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have Brenda McNulty, owner of DSO FACTS, who shares her journey from dental assisting in the military to becoming a leader in business-side consulting for dental practices. Brenda discusses the evolution of her role into a fractional training officer, helping dental teams implement systems and hold themselves accountable to drive productivity and profitability. She highlights key challenges dental practices face, including revenue cycle management, team buy-in, and schedule management, while emphasizing the importance of training, accountability, and leadership in overcoming these obstacles. EPISODE RESOURCES www.dsofacts.net https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast