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The Dentalpreneur Podcast w/ Dr. Mark Costes

The Dentalpreneur Podcast w/ Dr. Mark Costes

2,586 episodes — Page 11 of 52

2089: How to Survive (and Thrive) Through a Recession

On today's episode, Dr. Ben Kacos, Dr. Addison Killeen, and Ryan Gross discuss strategies for navigating economic uncertainty in dental practices. Drawing on lessons from the 2007-2009 Great Recession, they explore trends such as the shift towards emergency-based visits and the decline in high-value cases. The conversation covers maximizing hygiene department efficiency, maintaining marketing efforts during downturns to capture market share, and expanding in-house services like IV sedation and socket grafting to increase production. This insightful discussion provides practical strategies for surviving and thriving during a recession. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Oct 8, 202459 min

2088: Empowering Dental Teams with In-Office Coaching Insights

On today's episode, we are joined by Sydney Robinson, Executive Director of the Dental Success Network and Founder of the Front Office Academy coaching. They dive into the unique advantages of in-office dental coaching versus virtual coaching, discussing how being on-site helps uncover real-time challenges and solutions. Sydney shares insights on empowering dental teams, addressing leadership gaps, and creating clear roles and expectations within the practice. Tune in to hear key strategies for improving communication, team efficiency, and overall practice growth from one of the top experts in the field. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Oct 7, 202441 min

2087: Career Defining Moments Pt. 2

On today's two-part episode, we continue our interview with Dr. Dennis Hartlieb, diving deeper into the challenges of managing patient expectations in cosmetic dentistry. Dr. Hartlieb shares stories about working with patients, including adolescents with missing or malformed teeth, and the rewarding impact of transforming their confidence. He also discusses the complexities of working with demanding aesthetics patients and the importance of clear communication and customized care. The conversation shifts to the balance between clinical practice and teaching, as Dr. Hartlieb reflects on his mentorship role and the challenges of transitioning out of full-time clinical dentistry while continuing to educate and inspire the next generation. Tune in for valuable tips on handling patient expectations and navigating the balance between clinical work and teaching. EPISODE RESOURCES https://www.dothandson.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Oct 4, 202428 min

2086: Career Defining Moments Pt. 1

On today's two-part episode, we have Dr. Dennis Hartlieb, a leading cosmetic dentist with over 30 years of experience based in Glenview, Illinois. Dr. Hartlieb is the founder of Dental Online Training (DOT) and an accredited member of the American Academy of Cosmetic Dentistry. Throughout the conversation, they discuss Dr. Hartlieb's extensive experience in aesthetic dentistry, his passion for teaching, and the mentorship program at Marquette University, where Dr. Hartlieb guides D1, D2, and D3 dental students. He also shares pivotal moments in his career, including his journey into direct bonding techniques and the valuable influence of mentors. Tune in to gain insights into the importance of mentorship, hands-on learning, and how mastering clinical skills shaped Dr. Hartlieb's practice and teaching philosophy. EPISODE RESOURCES https://www.dothandson.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Oct 3, 202433 min

2085: Behind the Lens

On today's episode, we have Steve Hollingsworth, founder of Enlightning Media, the media mastermind behind Dental Success Institute's podcast and events. Steve shares his journey from producing skateboarding videos in a rural town to managing a global media production company. The conversation dives into their travel adventures for Smile Outreach International, highlights of working together, and Steve's recent exciting experience attending a movie premiere in Hollywood. Tune in for fascinating stories from behind the scenes of DSI's content creation and Steve's media career. EPISODE RESOURCES https://enlightningmedia.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Oct 2, 202433 min

2084: Breaking Burnout: Strategies for High Achievers Pt. 2

On today's episode, we continue our conversation with Julieanne O'Connor, diving deeper into strategies for managing burnout and maintaining personal well-being. Julieanne discusses the importance of being present, implementing tactical strategies to prevent overwhelm, and using pattern interruption to break unhealthy habits. They also touch on high achiever syndrome and how to honor personal preferences in relaxation while balancing relationships. Julieanne shares insights from her coaching experience and talks about her upcoming book, Healing Happiness, as well as her new podcast, Elevate Dentistry. Tune in for actionable tips on creating lasting change and overcoming burnout in the demanding world of dentistry. EPISODE RESOURCES https://influentialdentists.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Oct 1, 202430 min

2083: Breaking Burnout: Strategies for High Achievers Pt. 1

On today's episode, we have Julieanne O'Connor, a high-performance coach who works with dentists and CEOs to help them achieve success without burnout. Julieanne shares her insights on leadership, confidence-building, and strategic growth, specifically tailored for high-achieving professionals in the dental industry. With a background in media and a history of working with top performers, Julieanne discusses the importance of leveraging influence while maintaining balance. Tune in as they explore the challenges of modern leadership, the power of mindset, and the necessity of self-care for long-term success. This is part one of a two-part series! EPISODE RESOURCES https://influentialdentists.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 30, 202427 min

2082: Leadership Mastery

On today's episode, we have Eric Morin, founder of Tower Leadership, who brings over a decade of experience in helping dental practice owners grow in wealth and leadership. Eric shares his insights into the rapidly changing dental industry and the importance of building strong leadership and financial foundations for scalable success. They discuss the challenges of premature scaling, emphasizing the need for practices to solidify their operational infrastructure before expanding. Eric highlights the importance of creating predictability in business models and ensuring that leadership development is a key component for long-term growth. Both Mark and Eric reflect on their own experiences, discussing how leadership, team development, and operational efficiency are essential for sustained success in a dental practice. EPISODE RESOURCES https://towerleadership.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 27, 202451 min

2081: Inside Global Dental Missions

On today's episode, we have Laura Kolar, the executive director of Smile Outreach International (SOI). They discuss their recent dental mission trip to Fiji, highlighting the transformative work done through Smile Outreach. Laura shares her experience coordinating these trips, including her role in managing volunteers and ensuring smooth operations. Together, they reflect on the challenges faced, such as high patient volume and severe dental cases, and the rewarding impact of providing care in underserved areas. They also discuss plans for expanding SOI's reach, including the vision of establishing permanent dental clinics in locations like Mexico. Laura and Mark talk about the emotional impact of these missions and the perspective it brings to everyday life. EPISODE RESOURCES https://smileoutreachinternational.org/#volunteer https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 26, 202448 min

2080: Turning Income into Wealth

On today's episode, we have Derek Van Ness, founder of Big Life Financial. Derick shares insights on how his company helps small business owners, especially dentists, reduce taxes and build long-term wealth. He explains key strategies for sustainable financial growth, emphasizing tax optimization and wealth-building outside the dental practice. Derick also touches on common pitfalls business owners face and the importance of strategic planning to maximize financial outcomes while minimizing tax liabilities. EPISODE RESOURCES https://biglifefinancial.com/mark https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 25, 202443 min

2079: Overcoming Challenges in Dentistry Pt. 2

On today's second part of this engaging two-part episode, we continue our in-depth conversation with Dr. Paul Goodman, also known as Dr. Nacho. The discussion dives into some of the most pressing issues facing the dental profession today, starting with the ever-increasing cost of dental education and the staggering student loan debt that new graduates face. Dr. Goodman candidly shares his perspective, acknowledging that if he were faced with the current financial realities of dental school—potentially graduating with over $550,000 in debt—he might not choose to pursue dentistry again, unless he were specializing in a field with immediate high earning potential. The conversation also touches on the emotional and financial burden of student debt, emphasizing the importance of thoroughly understanding the financial implications and having a solid plan to manage the debt post-graduation. EPISODE RESOURCES https://www.dothandson.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 24, 202446 min

2078: Overcoming Challenges in Dentistry Pt. 1

On today's first part of a two-part episode, we have Dr. Paul Goodman, widely known as Dr. Nacho, for a lively and insightful conversation. Dr. Goodman is the founder of a vibrant online dental community and has been making significant strides in the dental world through his unique approach to education and mentorship. The episode kicks off with a lighthearted chat about their mutual love for good food and coffee, with Dr. Goodman reminiscing about past culinary adventures in Philadelphia. As the conversation progresses, Dr. Goodman shares details about his recent event, the Super Dentist Boost Camp, where he gathered dental professionals to focus on the core aspects of practice ownership, leadership, and efficiency. Dr. Goodman highlights the invaluable contribution of DSI coach Dr. Aaron Nicholas, who gave an impactful presentation on improving clinical efficiency—an area often overlooked in traditional dental training but crucial for success in practice. The two doctors delve into the challenges faced by new dentists, particularly the pressure to perform quickly and effectively in a real-world setting, and the importance of building a strong dental "core" that goes beyond clinical skills. Dr. Goodman also discusses his passion for supporting dental students and new dentists, emphasizing the importance of real-world education and mentorship in helping them navigate the often unpredictable world of dentistry. The episode is packed with practical advice, humorous anecdotes, and a genuine passion for improving the dental profession, making it a must-listen for anyone in the field. EPISODE RESOURCES https://www.dothandson.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 23, 202451 min

2077: Leadership & Giving Back

On today's episode, Greg Essenmacher interviews Dr. Mark Costes. Greg dives deep into Mark's podcasting journey, leadership insights, and the philosophy behind his success in dental practice management and personal development. They also explore Mark's passion project, Smile Outreach International, which provides much-needed dental care in underserved regions worldwide. This conversation highlights the importance of passion, alignment, and a giving mindset in achieving success and personal fulfillment. EPISODE RESOURCES https://www.dentalconsult4u.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 20, 202444 min

2076: A Deep Dive into Leadership & Team Accountability Pt. 2

On today's two-part episode, we continue our conversation with Dr. Jason Tanoory, diving deeper into leadership principles and effective dental practice management. Dr. Tanoory emphasizes the importance of clarity in a leader's vision, the value of peer-to-peer accountability, and the need for emotional control in leadership. He shares practical insights from his recent eight-week course on servant leadership, discussing how to implement principles like patience and peer accountability within a dental team. Dr. Tanoory also highlights the significance of maintaining personal relationships and the balance between work and life. For more leadership resources, he invites listeners to explore the Dental Lighthouse podcast and website. EPISODE RESOURCES https://fingerlakesdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 19, 202434 min

2075: A Deep Dive into Leadership & Team Accountability Pt. 1

On today's two-part episode, Mark sits down with Dr. Jason Tanoory, a DSI Black Belt coach, to discuss the evolution of his dental practice ownership and leadership style. Dr. Tanoory shares his insights on transitioning away from micromanagement, fostering servant leadership, and building teams that thrive in his absence. Drawing from his experience running multiple businesses and serving on mission trips, Dr. Tanoory emphasizes the importance of growing individuals within the organization through patience, kindness, and humility. They also explore the balance between maintaining clinical excellence and addressing the non-clinical challenges that come with practice management. EPISODE RESOURCES https://fingerlakesdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 18, 202436 min

2074: Lessons in Leadership

On today's episode, Mark is joined by Dr. Summer Kassmel, and they reflect on the Lady Leaders webinars Dr. Kassmel has been part of, covering crucial topics like team bonuses, hiring practices, accountability, and maximizing CEO time. Summer shares insights from her coaching calls, highlighting the relevance of these discussions for dental professionals, and teases upcoming content for the remainder of the year. EPISODE RESOURCES https://www.castlepeakdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 17, 202448 min

2073: Implant Success & Treatment Planning

On today's Surgical Saturdays episode of the Dentalpreneur podcast, Mark hosts Dr. Taher Dhoon and Dr. Dan Briskie from the Colorado Surgical Institute. The episode dives deep into surgical dental case preparation, including how to review X-rays and CT scans for effective treatment planning. Dr. Dhoon and Dr. Briskie share practical insights on patient consultations, medical history reviews, and the critical role of bone quality and vitamin D in implant success. They also explore philosophical approaches to surgery, encouraging early career dentists to gain confidence and build their skills. The episode is filled with actionable advice for anyone looking to enhance their surgical practice. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 16, 202440 min

2072: The Forever Associate Pt. 2

On today's two-part episode, Mark Dr. Soraya Safi continue their conversation, delving into the pros and cons of dental practice ownership versus remaining an associate. Mark discusses the financial benefits of owning a practice, including tax advantages and building equity, while also acknowledging the challenges that come with ownership. Dr. Safi shares her insights on navigating a high-tax environment as an associate and discusses her long-term career goals, including balancing work and personal life. They also explore advice for dental students, the importance of relationships in the workplace, and Dr. Safi's journey in building her social media presence to support other dental professionals. The episode wraps up with a look at Dr. Safi's new coaching program and future plans. EPISODE RESOURCES https://www.drsaficoaching.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 13, 202435 min

2071: The Forever Associate Pt. 1

On today's two-part episode, Mark interviews Dr. Soraya Safi, also known as the "Forever Associate Dentist." Dr. Safi shares her journey into dentistry, discussing her time at Midwestern University and the factors that led her to become a dental associate rather than a practice owner. They explore the challenges and rewards of being a long-term associate, including job options, mentorship, and navigating career transitions within the dental industry. Dr. Safi also offers valuable insights on what makes an ideal work environment for associates, and how dental practice owners can improve retention and satisfaction beyond financial compensation. EPISODE RESOURCES https://www.drsaficoaching.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 12, 202432 min

2070: Navigating Dental Practice Sales Pt. 2

On today's episode, we continue with Brandon Moncrief with their discussion on dental practice sales, focusing on the financial intricacies of selling to DSOs (Dental Support Organizations) and private equity. They explore key concepts such as recapitalization cycles, different equity structures like joint venture and holding company models, and how they impact a seller's cash flow and control over their business. Brandon explains the importance of understanding EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) manipulation by buyers and how it affects valuation. He emphasizes creating competitive bidding environments to maximize practice value and protect sellers from undervalued offers. This episode provides detailed insight into how dental professionals can navigate complex financial decisions when selling their practice. EPISODE RESOURCES www.dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 11, 202425 min

2069: Navigating Dental Practice Sales Pt. 1

On today's episode, we have the first of 2-parts with Brandon Moncrief, a seasoned expert in the dental industry with 20 years of experience as a banker, broker, and sell-side advisor. Brandon explains the current landscape of dental practice sales, focusing on the growing trend of younger dentists selling their practices to DSOs (Dental Support Organizations) and private equity. He highlights how consolidation is shaping the industry, with valuations and interest rates playing a crucial role. Brandon also discusses how practice size, EBITA (Earnings Before Interest, Taxes, and Amortization), and revenue affect whether a practice is sold to a private buyer or a DSO. He provides valuable insights into the financial and structural differences between traditional doctor-to-doctor sales and DSO transactions, emphasizing the importance of timing and financial strategy for practice owners. EPISODE RESOURCES www.dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 10, 202440 min

2068: Innovating Dental Care

On today's episode, we sit down with Dr. Quinn Smith, a multi-doctor practice owner and co-founder of Smile Warranty. Dr. Smith shares his journey from growing up on a family farm in Idaho to becoming a successful dentist in Texas. They discuss Dr. Smith's entrepreneurial spirit, the rapid growth of his practice, and how his company, Smile Warranty, is filling a gap in the dental industry by offering a unique six-year warranty on dental work. Tune in to hear valuable insights on practice management, patient care, and the importance of innovation in dentistry. EPISODE RESOURCES Mysmilewarranty.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 9, 202446 min

2067: Mastering Dental Insurance

On today's episode, we sit down with Vivek Kinra, a successful serial dental entrepreneur. Vivek shares his journey of founding the fast-growing company, Verrific, and how he scaled them to success. They dive into the intricacies of dental insurance verification, the challenges of building a company focused on PPO fee negotiations, and Verrific, which aims to modernize dental insurance verification using AI and crowdsourcing. Tune in for insights on entrepreneurship, scaling businesses, and solving some of dentistry's most persistent challenges EPISODE RESOURCES https://www.verrific.biz https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 6, 202445 min

2066: Fortifying the Dental Core Pt. 2

On today's second part of this engaging two-part episode, we continue our in-depth conversation with Dr. Paul Goodman, also known as Dr. Nacho. The discussion dives into some of the most pressing issues facing the dental profession today, starting with the ever-increasing cost of dental education and the staggering student loan debt that new graduates face. Dr. Goodman candidly shares his perspective, acknowledging that if he were faced with the current financial realities of dental school—potentially graduating with over $550,000 in debt—he might not choose to pursue dentistry again, unless he were specializing in a field with immediate high earning potential. The conversation also touches on the emotional and financial burden of student debt, emphasizing the importance of thoroughly understanding the financial implications and having a solid plan to manage the debt post-graduation. EPISODE RESOURCES https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 5, 202435 min

2065: Fortifying the Dental Core Pt. 1

On today's first part of a two-part episode, we have Dr. Paul Goodman, widely known as Dr. Nacho, for a lively and insightful conversation. Dr. Goodman is the founder of a vibrant online dental community and has been making significant strides in the dental world through his unique approach to education and mentorship. The episode kicks off with a lighthearted chat about their mutual love for good food and coffee, with Dr. Goodman reminiscing about past culinary adventures in Philadelphia. As the conversation progresses, Dr. Goodman shares details about his recent event, the Super Dentist Boost Camp, where he gathered dental professionals to focus on the core aspects of practice ownership, leadership, and efficiency. Dr. Goodman highlights the invaluable contribution of DSI coach Dr. Aaron Nicholas, who gave an impactful presentation on improving clinical efficiency—an area often overlooked in traditional dental training but crucial for success in practice. The two doctors delve into the challenges faced by new dentists, particularly the pressure to perform quickly and effectively in a real-world setting, and the importance of building a strong dental "core" that goes beyond clinical skills. Dr. Goodman also discusses his passion for supporting dental students and new dentists, emphasizing the importance of real-world education and mentorship in helping them navigate the often unpredictable world of dentistry. The episode is packed with practical advice, humorous anecdotes, and a genuine passion for improving the dental profession, making it a must-listen for anyone in the field. EPISODE RESOURCES https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 4, 202431 min

2064: AI Innovation

On today's episode, Mark sits down with Ryan Miller, CEO and co-founder of Peerlogic, a company at the forefront of AI-powered solutions for dental practices. Ryan shares his journey into the dental industry, driven by a combination of his corporate development background and insights gained from his wife's experience in the field. They discuss Peerlogic's innovative AI assistant designed to enhance front office efficiency, boost patient engagement, and ultimately increase practice revenue. Ryan delves into how Aimee seamlessly integrates into dental practices, handling tasks such as analyzing patient calls, following up on missed opportunities, and even managing appointment scheduling—all with minimal human intervention. The conversation also touches on the broader implications of AI in the industry, the challenges of technology adoption in dentistry, and the potential future of AI in business. EPISODE RESOURCES https://www.peerlogic.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 3, 202449 min

2063: Finding Fulfillment Beyond Success

On today's episode, Dr. Mark Costes is interviewed by Wes Whitten of Neodent, where he shares his inspiring journey from overcoming academic challenges to becoming a successful dental entrepreneur. Mark opens up about his early struggles with learning and attention difficulties, which fueled his determination to succeed in dental school and beyond. He reflects on his initial goal of achieving financial success through multiple practice ownership, only to realize that true fulfillment required a more balanced approach to life. Mark discusses the development of his "Four Futures" framework, focusing on mind, meaning, muscle, and money, which has become a cornerstone of his coaching practice. He emphasizes the importance of daily habits, mindfulness, and personal development in achieving overall success, not just financial gains. Throughout the conversation, Mark underscores the value of having a clear "why" behind one's endeavors, sharing how this mindset shift led to the founding of Smile Outreach International, a nonprofit organization dedicated to providing dental care to underserved communities around the world. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Sep 2, 202448 min

2062: Becoming Every Patient's Favorite Dentist

On today's episode, Ashlee Hirschfeld hosts a lively discussion with Dr. Ben Kacos, founder of Freeport Dental Solutions and Chief Clinical Officer for Dental Success Partners. They dive into the topic of "How to Be Everyone's Favorite Dentist," sharing practical strategies that can be immediately implemented to improve patient relationships and satisfaction. Dr. Kacos emphasizes the importance of the new patient phone call as a critical step in building rapport and trust before patients even step into the office. He also discusses the power of active listening, understanding patient preferences, and tailoring treatment plans to meet individual needs. The conversation highlights the value of asking the right questions, offering monthly payment plans, and the significance of providing patients with clear, tailored choices rather than overwhelming them with options. As they wrap up, Ashlee and Dr. Kacos touch on upcoming webinars, including a session on thriving during a recession and tips on team retreats. Dr. Kacos shares a discount code for an upcoming DSI event in Dallas, encouraging listeners to invest in continuous learning and practice growth. EPISODE RESOURCES https://peakdentalresources.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 30, 202438 min

2061: Pathways to Dental Success

On today's episode, we welcome three enthusiastic D4 dental students from Midwestern University: Christian Putegnat, Andy Palacios, and Sydnie Weis. They discuss their dental school experiences, future goals, and the challenges they face as they transition into the world of practice ownership. Christian shares his journey from mechanical engineering to dentistry, balancing his studies with family life, and his aspirations for practice ownership. Andy, with a strong foundation in faith, talks about his dream of opening a startup practice and his interest in surgery. Sydnie, who combines her love for art and dentistry, plans to own multiple practices and is focused on gaining experience in cosmetic procedures. The conversation delves into the importance of demographic selection for startups, the value of mentorship in associateships, and strategies for managing student loan debt. Dr. Costes offers invaluable advice, emphasizing the need for growth-minded communities and strategic planning for long-term success in dentistry. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 29, 20241h 4m

2060: Protecting Your Dental Practice From Cyber Threats

On today's episode, we sit down with Tom Barberio, CIO of Think Forward, to discuss the critical importance of cybersecurity in the dental industry. With over 20 years of experience in delivering technology and security solutions, Tom shares insights on how cybercriminals target small dental practices and why data protection is essential for maintaining trust and avoiding devastating breaches. They explore real-world examples of cyberattacks, the evolving nature of threats, and practical steps dental practices can take to safeguard their operations. This episode is a must-listen for anyone looking to protect their practice from the growing dangers of cybercrime. EPISODE RESOURCES https://www.thincforward.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 28, 202450 min

2059: Strategies for Success

On today's episode, we sit down with Greg Essenmacher, founder of GNA Consult, to discuss the complexities of integrating full-arch procedures into general dental practices. Greg shares his journey from the medical device industry to becoming an expert in dental practice optimization, particularly in the full-arch space. The conversation delves into the importance of proper team structure, marketing strategies, and the patient journey for successful case acceptance. Greg also highlights the critical role of education and training in achieving long-term success in this specialized area. Tune in to learn actionable insights that can help take your practice to the next level. EPISODE RESOURCES https://www.dentalconsult4u.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 27, 202452 min

2058: Building a Thriving Dental Community

On today's episode, we welcome back Ashlee Hirschfeld, the COO of the Dental Success Network (DSN) and a key contributor since the podcast's inception. They dive into DSN's growth, discussing how the platform provides a safe space for dental professionals to get valuable feedback without the negativity common in other forums. Ashlee shares updates on DSN's upcoming features and community enhancements, as well as her insights on leadership, accountability, and maintaining morale within dental practices. Tune in for a mix of dental strategies, team management advice, and a sneak peek at DSN's future plans. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 26, 202433 min

2057: Drilling Protocol Pt. 2

On today's two-part episode, we continue our deep dive into advanced surgical techniques with part two of his conversation with Dr. Taher Dhoon and Dr. Dan Briskeie, co-founders of the Colorado Surgical Institute. If you're a surgery enthusiast, this episode is packed with valuable insights! Dr. Taher and Dr. Dan focus on the challenges of working with D1 bone, emphasizing the importance of accurately assessing bone density through CT scans, push tests, and drill thread analysis. They discuss the precision required in drilling for D1 bone, including the crucial practice of drilling two to three millimeters beyond implant depth to prevent spinning and ensure stability. Additionally, they introduce the 50-50 drilling protocol, a groundbreaking technique from the recent GPS summit. Whether you're a seasoned surgeon or new to implant placement, this episode is filled with practical advice and innovative strategies to enhance your surgical outcomes. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 23, 202440 min

2056: Drilling Protocol Pt. 1

On today's first part of a two-part episode, we have the co-founders of the Colorado Surgical Institute, Dr. Taher Dhoon and Dr. Dan Briskie. This is part one of a two-part series focused on advanced clinical and surgical topics. If you're passionate about implant surgery, this episode is for you! Dr. Taher and Dr. Dan delve into drilling protocols for achieving optimal implant stability, specifically discussing how they consistently reach 45 Newton centimeters of stability with their preferred implant system. They also cover strategic approaches to handling various bone types and weigh the pros and cons of using different burrs in challenging D4 bone scenarios. Be sure to tune in for a deep dive into the technical aspects of implant placement, and don't miss part two, where they'll continue this insightful discussion. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 22, 202430 min

2055: The Power of Positive Thinking

On today's episode, we have Neo Positivity, a mindset specialist and advocate of the Law of Attraction. Neo shares his transformative journey from serving as a police officer in one of America's most dangerous cities to retiring at 28 and dedicating his life to spreading positive mindset techniques. Throughout the episode, Neo discusses the importance of mental exercises, the power of affirmations, and how controlling your thoughts can lead to a more fulfilling and successful life. Mark and Neo also explore the impact of mindset on personal and professional growth, offering listeners practical strategies for improving their daily lives. Tune in for an inspiring conversation about overcoming challenges, harnessing the power of positivity, and creating a life that aligns with your goals and values. EPISODE RESOURCES https://neopositivity.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 21, 202455 min

2054: Mastering CEO Time Pt. 2

On today's second part of a two-part episode, we continue our conversation with Dr. Summer Kassmel, a seasoned entrepreneur and one of DSI's Black Belt coaches. Mark and her dive even deeper into the complexities of CEO time, discussing the discipline and strategies needed to make the most of this crucial, yet often overlooked, aspect of running a successful dental practice. Dr. Kassmel and Mark start by exploring the challenges that arise when trying to carve out and protect CEO time. It's not uncommon for this time to be filled with various tasks that seem urgent but are often low-value. Dr. Kassmel provides a clear framework for identifying and prioritizing tasks into low, medium, and high-value categories, emphasizing the importance of focusing CEO time on high-value tasks that can create significant and lasting improvements in the practice. The conversation then shifts to practical steps for structuring CEO time effectively. Dr. Kassmel highlights the need for intentionality, sharing how she navigates through various departments of her practice, identifying areas where systems can be improved to eliminate recurring issues. By focusing on these high-impact tasks, practice owners can create more efficient systems that reduce daily frustrations and improve overall operations. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 20, 202433 min

2053: Mastering CEO Time Pt. 1

On today's first part of a two-part episode, we have Dr. Summer Kassmel, a highly successful entrepreneur and one of DSI's Black Belt coaches. The conversation dives deep into a topic that resonates with many practice owners: the importance of CEO time and how to effectively fill that time once it's freed up. Dr. Kassmel shares her journey and the pivotal moments in her career that highlighted the necessity of dedicating focused, intentional time to work on the business rather than just in it. She explains how transitioning from a clinical role to more of a leadership and strategic role can be challenging, particularly because it involves an identity shift for many dentists who are used to immediate results from their clinical work. Throughout the episode, Dr. Kassmel and Mark discuss practical strategies for structuring CEO time, emphasizing the importance of scheduling it during your most productive hours, whether that be in the early morning or later in the day, depending on your personal rhythm. They also explore how to manage the guilt that often accompanies stepping away from patient care to focus on business strategy, and how this shift, while initially uncomfortable, can lead to exponential growth in both the efficiency and profitability of a practice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 19, 202425 min

2052: Vision, Accountability, & Mental Health Pt. 2

On today's 2-part episode with Melinda Heryford, we dive into the challenges faced by both new and seasoned dental business owners. They discuss the importance of accountability, transparency, and using dashboards to track team performance. Melinda shares insights on overcoming resistance to accountability, guiding doctors to focus on the right priorities, and the crucial role of coaching in accelerating success. They also explore the mental health challenges in dentistry, emphasizing the need for mentorship and continuous learning to navigate the complexities of practice ownership. EPISODE RESOURCES practicemanagementconsulting.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 16, 202432 min

2051: Vision, Accountability, & Mental Health Pt. 1

On today's 2-part episode, we have Melinda Heryford, a practice management consultant with over three decades of experience in dentistry. Melinda shares her journey from starting in the clinical side of dentistry to becoming a leader in practice management, focusing on how to improve business operations and create more quality time for dental professionals and their teams. They discuss the importance of vision, leadership, and execution, emphasizing how systems and clear communication are key to achieving long-term success in dental practices. EPISODE RESOURCES practicemanagementconsulting.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 15, 202434 min

2050: Building a Mega Dental Practice Pt. 2

On today's 2-part episode with Dr. Bill Keith, we dive deeper into the challenges of maintaining a positive culture within a large dental practice. Dr. Keith shares insights on how to ensure team members feel valued, the importance of leadership presence, and the role of team-building activities. The discussion also revisits the real estate and financial strategies involved in expanding a dental practice, including the use of SBA 504 loans and managing debt. We explore the operational adjustments necessary for scaling up, such as scheduling, managing multiple providers, and optimizing patient flow. Additionally, Dr. Keith offers his perspective on the growing trend of younger doctors selling their practices to private equity and DSOs, discussing the financial benefits and the potential long-term impact on the dental industry. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 14, 202430 min

2049: Building a Mega Dental Practice Pt. 1

On today's 2-part episode, Dr. Bill Keith shares his remarkable journey from an accounting and finance background to becoming the owner and operator of a mega dental practice. Dr. Keith discusses the challenges and strategic decisions involved in expanding his father's dental practice, including the critical role of real estate in his growth strategy. He provides insight into the complexities of securing financing through an SBA 504 loan and the operational changes required to scale up to a 20-operatory practice. The conversation also delves into managing inventory and overhead in a large practice, emphasizing the importance of standardized procedures, centralized supplies, and regular audits to ensure efficiency and profitability. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 13, 202432 min

2048: Revolutionizing the Future of Work

On today's episode, Mark sits down with the dynamic Co-CEOs and Co-Founders of GoTu, Cary Gahm and Edward Thomas. GoTu is a cutting-edge software company based in Miami that is making waves in the tech industry by transforming how we think about and approach the future of work. Cary and Edward share their journey from the initial idea to the creation of a platform that is poised to redefine workplace collaboration and productivity. EPISODE RESOURCES joingotu.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 12, 202449 min

2047: HR: Why NOT to Do it Yourself

On today's episode, recorded at Voices of Dentistry 2023, Dr. Mark Costes sits down with Paul Edwards, the founder of CEDR HR Solutions, to delve into the critical role his company played during the pandemic. Paul shares insights on how CEDR HR Solutions expertly navigated complex HR issues that arose during this challenging time, including layoffs, furloughs, and the intricacies of PPP loans. They discuss the common and significant mistakes business owners make when attempting to handle HR tasks independently. Paul emphasizes the importance of having professional HR support to ensure compliance and effective management, which can prevent costly errors. The conversation highlights how CEDR HR Solutions provides tailored assistance through their team of experienced attorneys and HR professionals, ensuring that business owners receive the right solutions for their unique challenges. Additionally, Paul elaborates on the various ways CEDR HR Solutions supports business owners, including their informative podcast, "What the Hell Just Happened in HR," which offers valuable insights and updates on HR-related issues. This episode is a must-listen for anyone looking to understand the vital importance of professional HR guidance in navigating the complexities of business management. EPISODE RESOURCES https://www.cedrsolutions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 9, 202419 min

2046: Behind the Camera Pt. 2

On today's 2nd part episode, we continue our conversation with Steve Hollingsworth, founder of Enlightening Media. We discuss the importance of personal development and continuous learning for the success and retention of team members at the Dental Success Institute (DSI). Steve shares his experiences with a video production consultancy, drawing parallels between it and DSI, and how this consultancy helped him enhance his business practices and proposals. We delve into the challenges and rewards of scaling a small business, including the necessity of systemization, managing growth, and the ultimate goal of creating a company that can operate independently of the owner's technical expertise. Additionally, we reflect on the demanding nature of content creation and the strategies employed to maintain high output and quality, providing insight into the behind-the-scenes efforts that support our prolific content production. EPISODE RESOURCES https://enlightningmedia.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 8, 202425 min

2045: Behind the Camera Pt. 1

On today's 1st of a 2-part episode, we dive into the fascinating journey of Steve Hollingsworth, founder of Enlightening Media. Starting from his early beginnings in video production, Steve shares how he transitioned from making skateboarding videos to managing a public access TV station at a remarkably young age. We also delve into Steve's musical journey, discussing his experiences playing in bands, securing a record deal, and facing the challenges and realities of the music industry. Steve gives us a behind-the-scenes look at the logistics and experiences of organizing and executing live events, emphasizing the importance of reliable AV equipment and their unique approach of bringing their own gear to ensure top-notch quality. Additionally, we reflect on the impactful mission trips Steve has participated in with the Dental Success Institute, sharing heartwarming stories of cultural experiences, the challenges faced, and the emotional and rewarding aspects of helping underserved communities. EPISODE RESOURCES https://enlightningmedia.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 7, 202429 min

2044: Inside the Operations of the Dental Success Companies Pt. 2

On today's 2nd part episode, Kay discusses the importance of having robust systems in place to ensure efficiency and minimize the need for micromanagement. She shares her experience implementing a travel preference checklist that has streamlined Mark's extensive travel schedule, ensuring all preferences are met and reducing stress. The conversation shifts to the evolution of these systems, starting from the early days with Ashlee Hirschfeld, now COO of Dental Success Network (DSN), and how these processes have been refined over the years. Kay highlights the value of detailed checklists, not only for travel but for all operations, such as event management and office supplies. This meticulous approach ensures consistency and high standards across all aspects of the business. Kay also reflects on the challenges of managing a young team, emphasizing the importance of hiring individuals with ambition and a willingness to learn. She credits the company's culture of personal development and continuous learning as key factors in the success and growth of team members. Mark and Kay agree that the biggest perk of working at Dental Success Companies is the access to invaluable resources and the opportunity for personal and professional growth. Kay shares her strategies for managing stress and maintaining control over her workload, including excellent communication and thorough prioritization. She emphasizes the importance of recognizing that much of the stress is self-imposed and can be managed through effective planning and delegation. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 6, 202425 min

2043: Inside the Operations of the Dental Success Companies Pt. 1

On today's 1st of 2-part episode, we have a special guest, Kay Lange, the President of the Dental Success Companies. As Kay enters her eighth year with the company, Mark reflects on her journey from a personal assistant to her current role. Kay shares her unique story of joining the team through a Craigslist ad, emphasizing the importance of determination and willingness to learn despite lacking experience in the role she applied for. Kay recounts her initial days at DSI, performing basic tasks and gradually earning trust to handle more significant responsibilities. She provides a glimpse into the company's intimate working environment, describing the Victorian house they operate from, which fosters a family-like atmosphere. Mark and Kay discuss the evolution of the company, including the early chaotic days when Mark balanced multiple dental practices and the consultancy's growth. They delve into Kay's entrepreneurial mindset and her role in streamlining processes, improving vendor relations, and digitizing client records. The episode highlights Kay's adaptability, creativity in execution, and her contributions to the company's success. Mark praises Kay's ability to lead projects independently and her knack for bringing innovative ideas to life. They also touch on the importance of understanding the "why" behind initiatives, fostering a collaborative environment, and the balance between leadership and micromanagement. This episode provides valuable insights into the inner workings of a successful dental consultancy and the dynamic partnership between Mark and Kay Lange. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 5, 202439 min

2042: Colorado Surgical Institute and Innovations in Dental Education

On today's episode, we have Chris Richards, the executive director of the Colorado Surgical Institute (CSI). With a background in operations, leadership, and marketing, Chris shares insights on how he transitioned into the dental world and the impact of his work at CSI. They discuss the growth of CSI, the logistics of running large-scale dental courses, and strategies for patient recruitment and case acceptance. Chris also talks about the unique aspects of CSI's educational programs, including the use of temporary licenses for out-of-state and international dentists. They highlight upcoming courses, the integration of new procedures, and the expansion of CSI to new locations. The episode concludes with a look at their partnership with Neodent and their participation in the upcoming Neodent symposium in San Diego. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 2, 202439 min

2041: When to Bring on an Associate Pt. 2

On today's 2nd part of a 2-part episode, "When to Bring on an Associate," Ashlee Hirschfeld, Dr. Summer Kassmel, and Mark Costes continue their exploration into the critical aspects of integrating a new associate into a dental practice. The discussion begins with the process of introducing an associate, emphasizing the importance of identifying key indicators and metrics such as patient flow, hygiene checks, and overall production capacity that suggest it's time to bring on additional support. They highlight the significance of effective delegation and mentorship to ensure the associate's successful integration and development within the practice. Additionally, the conversation addresses common fears and potential challenges, including concerns about the practice's reputation, financial impact, and team dynamics, providing practical insights and strategies for navigating these issues. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Aug 1, 202423 min

2040: When to Bring on an Associate Pt. 1

On today's 1st of 2-part episode, "When to Bring on an Associate," Ashlee Hirschfeld, Dr. Summer Kassmel, and Mark Costes delve into the critical considerations for dental practice owners contemplating the addition of an associate. The discussion underscores the importance of initiating the process early, noting that many doctors tend to delay due to fear or over-analysis. The trio explores the key indicators and metrics signaling the need for an associate, such as patient flow, physical capacity, and case acceptance rates. They emphasize the necessity of aligning philosophies and implementing effective onboarding processes to ensure a seamless integration of the new associate. Additionally, they address common fears and potential consequences, including concerns about reputation damage, financial loss, and team dynamics, offering valuable insights for mitigating these risks. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Jul 31, 202441 min