
The Dentalpreneur Podcast w/ Dr. Mark Costes
2,512 episodes — Page 8 of 51

2165: The Art & Science of Reinvention Pt. 1
On today's episode, we dive into the best time of year to reset and refocus, challenging traditional wisdom on goal-setting timelines. We explore the importance of reflection, learning from past challenges, and using those lessons to set yourself up for the best year yet. This session includes practical exercises like the "End of Year Audit" to evaluate your highlights, setbacks, and goals. Tune in to learn how intentionality can make this year your most productive and fulfilling yet. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2164: The Real Estate Edge
On today's episode, Mark welcomes real estate expert Justin "JJ" Ditkofsky, founder of We Care Practice Advisors, back to the podcast. JJ shares his deep expertise in helping healthcare practitioners navigate commercial real estate challenges, from lease negotiations to strategic practice expansions. The conversation dives into critical topics like the common pitfalls dentists face with leases, the pros and cons of owning versus leasing, and how to structure deals that support both immediate needs and long-term growth. EPISODE RESOURCES drwecare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2163: Financing & Tax Strategies
On today's episode, Mark sits down with Jim Brady, Senior Director of Henry Schein Financial Services, to explore how dental professionals can leverage financial tools to optimize their practices. Jim shares his 18 years of industry expertise, covering everything from equipment financing and Section 179 tax deductions to practice acquisition strategies. The conversation dives into the evolution of dental practice financing, including tools like accelerated depreciation, financing options for digital technology, and tips for young dentists acquiring established practices. Jim also offers actionable advice for practitioners preparing for end-of-year tax planning and ensuring ROI on new investments. EPISODE RESOURCES https://dentalfinancial.henryschein.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2162: From Burnout to Breakthrough Pt. 2
On today's episode, we dive deep into the art and science of capturing attention with a former Miss Nevada turned viral video strategist. Hilary Billings shares her incredible journey from personal setbacks, including a life-changing accident, to creating over a billion organic views and helping mission-driven brands amplify their impact. Learn how to craft content that connects emotionally, sparks curiosity, and drives real results—without relying on gimmicks. From mastering social media algorithms to demystifying virality, this episode is packed with actionable insights to help you build an engaged audience and transform your messaging into measurable success. EPISODE RESOURCES https://www.attentioneers.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2161: From Burnout to Breakthrough Pt. 1
On today's episode, we explore the transformative journey of resilience and reinvention with our guest, Hilary Billings, who shares candid insights about her career pivots and personal growth. From navigating the challenges of working in a struggling startup to overcoming a life-changing burn accident, she uncovers how these experiences shaped her path. You'll hear about the lessons she learned from building a global audience, creating 60 courses in a year, and embracing discomfort to grow—culminating in an unexpected win as Miss Nevada. EPISODE RESOURCES https://www.attentioneers.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2160: Transforming Dental Practice Efficiency
On today's episode, Mark sits down with Corey Pinegar, CEO of Reach and TEAM, to discuss how outsourcing and remote staffing are revolutionizing dental practices. Corey shares his remarkable journey, starting with purchasing a dental service company for just $1 at 22 years old and growing it into a thriving business with over 200 employees. The duo dives deep into the challenges dentists face, including staff shortages, missed phone calls, and revenue inefficiencies, and how Corey's companies tackle these issues with cost-effective, virtual team solutions. Discover how Reach integrates seamlessly with dental offices, trains international team members to excel in specialized tasks like insurance verification and patient scheduling, and ensures HIPAA compliance. Corey also addresses concerns about security, quality, and the future of the global workforce in dentistry. EPISODE RESOURCES www.getreach.co https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
2159: Startups to Systems
On today's episode, Mark welcomes Dr. Chris Green, an accomplished dentist, multi-practice owner, DSI Black Belt coach, and now a published author, to discuss strategies for optimizing dental practice efficiency and profitability. Dr. Green shares tactical advice on combating patient cancellations, scaling with multiple providers, and balancing clinical time with CEO responsibilities. The duo also delves into insights from Dr. Green's latest book, The Dental Financial Coordinator Position Manual, a resource designed to streamline insurance processes and maximize collections. Whether you're navigating the challenges of PPOs or exploring the path to fee-for-service, this episode offers valuable lessons for every stage of practice ownership. EPISODE RESOURCES ThePracticeLaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2158: Finding Your Superpower
On today's episode, Mark sits down with Dr. Cole Herzik, a general dentist, entrepreneur, and host of multiple podcasts, including Dental Student Vibes. Dr. Herzik shares his journey from dental school to launching his consulting company, MENTOR, which empowers young dental professionals to discover their passions and chart their unique career paths. He reflects on the pivotal role of mentorship in his life, including the life-changing wisdom imparted by his grandfather and his experiences overcoming toxic work environments early in his career. Dr. Herzik also opens up about the importance of self-awareness, embracing personal superpowers, and redefining success in dentistry beyond clinical practice. Whether through speaking, coaching, or podcasting, Dr. Herzik's message is clear: take charge of your path, surround yourself with the right influences, and never stop dreaming big. EPISODE RESOURCES https://www.mentordr.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2157: The Secrets to Thriving Healthcare Practices Pt. 2
On today's episode, Mark continues his deep dive with Mark Henderson Leary, certified EOS Implementer and host of the Practice Freedom Podcast. In this second installment, Mark shares how healthcare leaders can identify their ideal "puzzle piece" integrators and overcome common pitfalls in running their practices. The conversation spans hiring strategies, avoiding financial blind spots, and learning to balance visionary leadership with practical execution. Don't miss this powerful conclusion to the two-part series. EPISODE RESOURCES markhendersonleary.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2156: The Secrets to Thriving Healthcare Practices Pt. 1
On today's episode, we welcome Mark Henderson Leary, a certified EOS Implementer, entrepreneur, and host of the Practice Freedom Podcast. Mark shares his journey from a "flavor of the month" CEO to a transformative coach for healthcare professionals, guiding them to achieve sustainable growth and personal fulfillment. Together, they unpack the challenges of balancing roles as visionary leaders, integrators, and high-value caregivers in private practice, emphasizing how clarity in purpose and well-structured systems are crucial to avoiding burnout. Don't miss part two for deeper strategies and solutions. EPISODE RESOURCES markhendersonleary.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2155: Storytelling, Publishing, and Building Your Brand Pt. 2
On today's second installment of the conversation with Aurora Winter, Mark delves deeper into the future of publishing, storytelling, and the transformative power of AI. Aurora shares her latest ventures, from utilizing AI tools like Notebook LM and Runway to streamline writing and create cinematic book trailers, to the game-changing potential of platforms like Kickstarter for independent authors. She offers a visionary take on how thought leaders and entrepreneurs can harness their unique stories to stand out in a rapidly evolving digital world. Aurora also discusses the collaborative potential of AI in content creation, how to use it as a brainstorming and research assistant, and why authors should focus on owning their stories to stay ahead of the curve. Whether you're an aspiring author, entrepreneur, or just curious about the latest in AI and publishing, this episode is packed with actionable insights to inspire your next move. EPISODE RESOURCES www.SamePagePublishing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2154: Storytelling, Publishing, and Building Your Brand Pt. 1
On today's episode, we sit down with best-selling author and media strategist Aurora Winter for the first of a two-part conversation. Aurora, a former TV executive turned entrepreneur, shares her expertise in storytelling, neuroscience, and publishing. She dives into her journey from writing nonfiction to creating a young adult fantasy series, inspired by her love for impactful stories like C.S. Lewis' The Chronicles of Narnia. Aurora discusses the transition between traditional publishing and indie publishing, the advantages of crowdfunding platforms like Kickstarter for launching creative projects, and the entrepreneurial potential of turning books into powerful marketing tools. Packed with actionable insights for healthcare entrepreneurs and beyond, this episode offers a wealth of strategies to leverage stories, books, and AI to grow your brand and influence. EPISODE RESOURCES www.SamePagePublishing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2153: Why Case Acceptance Is a Team Sport
On today's episode, we welcome the insightful Dr. Summer Kassmel, DSI Black Belt Coach, entrepreneur, and practice owner, to dive deep into the art and science of case acceptance. Mark and Summer explore the critical role of team dynamics, communication, and understanding patient objections in boosting treatment plan success. Dr. Kassmel shares her proven strategies for creating a seamless patient experience, from the first phone call to the exam chair, emphasizing the importance of a unified philosophy of care. Listen in as they discuss the power of team collaboration, the significance of aligning on core health pillars, and how mastering every patient touchpoint can revolutionize your practice. Whether you're looking to improve patient satisfaction or increase profitability, this episode is packed with actionable insights for every dental leader. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2152: From Nachos to Non-Profits
On today's episode, Rob Montgomery and Dr. Paul Goodman welcome back the dynamic Dr. Mark Costas, host of the Dentalpreneur Podcast, to discuss the challenges and opportunities in modern dentistry. From HR hurdles and practice ownership to DSOs and global non-profit initiatives, Mark shares his insights on recruiting and retaining top talent, adapting to post-pandemic realities, and navigating the shifting tides of practice transitions. Mark also delves into his inspiring work with Smile Outreach International, a non-profit bringing sustainable dental care to underserved communities worldwide. Tune in to hear about his innovative approach to dentistry, from managing multi-location practices to fostering mentorship and creating a legacy of giving back. EPISODE RESOURCES https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2151: From Adversity to Impact
On today's episode, Dr. Mark Costes joins Julieanne O'Connor and Michael Keeter to share his extraordinary journey from humble beginnings to becoming a successful entrepreneur, philanthropist, and dental industry leader. Mark reflects on overcoming childhood learning challenges, a life-changing accident that sparked his passion for dentistry, and the resilience it took to earn his spot in dental school after 21 applications. He also discusses founding Smile Outreach International, a nonprofit bringing dental care to underserved communities worldwide, and how his experiences in business, family, and personal development have shaped his mission to leave a legacy of impact. EPISODE RESOURCES https://influentialdentists.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2150: Q&A: New Patients, Acquisitions, DSOs, and Building Your Dream Practice
On today's episode, Mark answers audience questions from the Henry Schein event. Covering some of the most pressing topics for dental practice owners, Mark shares his expertise and strategies to help practices thrive. He tackles questions on attracting new patients without compromising fees or pride, whether to pursue an acquisition or start a practice from scratch, and the top considerations when building a dream multi-specialty practice—focusing on HR, culture, and facility design. Mark also dives into the success of DSOs, explaining what private practice owners can learn and implement from their strategies. Finally, he offers practical advice on effectively marketing a membership plan while maintaining fairness and trust with existing patients. EPISODE RESOURCES https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2149: Building a Profitable Practice
On today's episode, Mark shares highlights from his recent presentation at a Henry Schein event, where he spoke about the critical pillars of building a profitable and efficient dental practice. Mark dives into systemization, leadership, culture, and overhead control as the foundational elements for success. He also addresses common challenges faced by dental practice owners, including high overhead, HR struggles, and unrealistic patient expectations. Drawing on industry statistics and trends, Mark explores topics like rising retirement ages, profitability concerns, and the impact of PPO plans. He introduces the importance of mentorship and assessments, outlining his innovative belt system to classify and improve practices. With a passion for helping dentists accelerate their journey to making clinical dentistry optional, Mark provides actionable insights for creating a practice that thrives while enhancing personal and professional freedom. EPISODE RESOURCES https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2148: The Marketing Revolution Pt. 2
On today's episode, Mark continues his insightful conversation with Laura Maley and Michael Anderson, co-founders of Wunderist Agency, as they unveil the cutting-edge strategies and tools that are transforming dental marketing. The trio dives into Wunderist's innovative ROI tracking technology, which integrates seamlessly with major PMS systems to attribute marketing dollars directly to production outcomes—finally solving the mystery of true marketing ROI. Michael and Laura also share how their team is tackling online scheduling to enhance patient conversion and streamline operations while leveraging AI for smarter, more personalized lead nurturing. From automated follow-ups to creative re-engagement funnels, they reveal how practices can capture opportunities left on the table, like missed calls or unclosed treatment plans. The episode wraps up with a look at social media strategies, including their time-efficient content creation system that allows dentists to be visible and relevant with minimal effort. EPISODE RESOURCES www.wonderistagency.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2147: The Marketing Revolution Pt. 1
On today's episode, Mark sits down with Laura and Michael, co-founders of Wunderist Agency, to explore how they've disrupted dental marketing by focusing on authenticity, execution, and real results. Laura shares her journey from big-brand marketing to helping dentists build meaningful, differentiated brands that attract their ideal patients. Meanwhile, Michael dives into how operational consistency and technology play a critical role in converting leads into real production. They also reveal Wunderist's game-changing integration with practice management systems like Dentrix and Open Dental, which allows dentists to track their marketing ROI down to actual treatment completed. This groundbreaking solution bridges the gap between advertising spend and patient results, empowering practices to make data-driven decisions and optimize campaigns. Whether you're a startup or in a saturated market, the insights here will help you stand out, connect with patients, and maximize every marketing dollar. EPISODE RESOURCES www.wonderistagency.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2146: Growth, Recaps, and Choosing the Right Partner
On today's episode, Mark welcomes back Chip Fichtner, founder and principal of Large Practice Sales, for an in-depth discussion about the evolving landscape of dental practice transitions and the rise of "invisible DSOs." Chip dives into the current private equity market, the increasing trend of younger doctors joining DSOs, and the key factors that make practices and DSOs attractive for recapitalizations. He shares invaluable insights into choosing the right DSO partner, avoiding common pitfalls, and understanding the significant growth potential that partnerships can offer. Chip also discusses the unique challenges for rural and specialty practices, the future of consolidation in dentistry, and practical advice for younger doctors looking to acquire practices. Whether you're considering a partnership or navigating consolidation in your market, this episode is packed with actionable advice and forward-looking strategies. EPISODE RESOURCES https://largepracticesales.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2145: Mastering Revenue Cycle Management Pt. 2
On today's episode, Mark continues his deep dive with dental billing and revenue cycle management expert Penny Reed, Chief Growth Officer at E-Assist Dental Solutions. Penny breaks down five powerful strategies to improve collections, streamline billing processes, and ensure dental practices get paid what they're owed. From understanding chair hour values and optimizing PPO contracts to collecting patient co-pays upfront and sending clean claims, Penny shares actionable insights for dentists navigating the complexities of insurance and revenue systems. Plus, she highlights the importance of accurate reporting, solid protocols, and leveraging AI tools to simplify communication and billing follow-ups. If you're tired of revenue leaks and denied claims, this episode offers the clarity and tools to transform your practice's financial health. EPISODE RESOURCES https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2144: Mastering Revenue Cycle Management Pt. 1
On today's episode, Mark welcomes back Penny Reed, Chief Growth Officer at E-Assist Dental Solutions and a leader in dental business coaching. Penny shares her wealth of experience in revenue cycle management (RCM) and explains why a broken billing system can wreak havoc on your cash flow and patient relationships. Together, they dive deep into the importance of accurate insurance verification, airtight financial policies, and clean claims submission to prevent the dreaded "garbage in, garbage out" scenario. Penny also discusses the growing role of AI in claims processing, outsourcing RCM for efficiency, and the critical need for team alignment and communication to ensure a successful partnership. If you've struggled with collections, operational gaps, or billing frustrations, this episode is packed with insights to streamline your revenue systems and boost profitability. EPISODE RESOURCES https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2143: How to Hold Your Team Accountable Pt. 2
On today's episode, Dr. Summer Kassmel, Dr. Kelly Dove and Ashlee Hirschfeld discuss the importance of CEO/admin time in scaling your practice and maintaining balance in your life. They share how intentional planning, such as "pre-week planning" and blocking deep work sessions, allowed her to build a thriving multi-practice business while maintaining a family-first schedule. The group dives into identifying high-value tasks, prioritizing projects that truly "move the needle," and creating systems to tackle recurring problems, like team miscommunications or inefficiencies. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2142: How to Hold Your Team Accountable Pt. 1
On today's episode, Dr. Summer Kassmel and Ashlee Hirschfeld are joined by the inspirational Dr. Kelly Dove, fellow Black Belt coach and multi-practice owner, for an insightful discussion on maximizing CEO and admin time. Kelly shares her journey of intentionally designing her practice to fit her life, including switching to 7-to-2 work hours to better balance clinical efficiency, leadership responsibilities, and family time. They dive deep into the challenges many doctors face when trying to carve out admin time, from fear of lost production to the difficulty of deep work and hard conversations. Kelly outlines her powerful strategies, including pre-week planning, prioritization frameworks like "bucket lists" and "dollar lists," and creating intentional space for focused, uninterrupted work. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2141: Building Sustainable Legacies
On today's episode, Mark sits down with Dr. Jared Hill and Dr. Dan Nelson, founders of the Dental Legacy Foundation, to discuss their game-changing approach to mission dentistry. From their inspiring work in Tanzania—building sustainable dental clinics and fostering local dentist training—to upcoming projects in Mexico and the Dominican Republic, the conversation highlights the power of collaboration, resilience, and a shared vision for lasting impact. They delve into the challenges of establishing remote clinics, the importance of training local providers, and their plans to expand their model of care across Tanzania. You'll also hear about their upcoming retreats, including an enriching CE event in Nicaragua designed to inspire dentists to align their practices with their life goals and legacy. EPISODE RESOURCES elevationassociation.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2140: Loving, Leading, & Learning from Mistakes Pt. 2
On today's episode, we have the second part of Dr. Ben Kacos's presentation at the Dental Success Summit 2024, titled "Loving, Leading & Learning From Mistakes," Dr. Kacos continues to explore the essential qualities and strategies for effective leadership within the dental profession. He introduces the concept of the "Law of the Lid," emphasizing that a leader can only attract and retain team members whose leadership capabilities are at or below their own level, thereby setting the maximum potential of the organization based on the leader's capabilities. Dr. Kacos draws on the Stoic philosophy, particularly the teachings of Marcus Aurelius, to underscore the importance of self-mastery and preparation in leadership. He discusses the psychological and physiological benefits of challenging oneself, such as enhancing the mid-singulate cortex, which he links to increased willpower and longevity. This forms the foundation for his advocacy of a rigorous morning routine that combines physical exercise, mental preparation, and strategic planning to optimize daily leadership performance. Throughout his presentation, Dr. Kacos seamlessly integrates neuroscience with practical leadership advice, encouraging attendees to embrace discomfort as a pathway to growth. He emphasizes the importance of personal accountability in leadership, suggesting that leaders should always look first to their actions and decisions when outcomes fall short of expectations. Moreover, Dr. Kacos advocates for creating a culture of appreciation, coaching, and accountability within one's practice. He stresses that effective leadership involves not only setting a positive example but also actively developing the potential of team members through continuous engagement and support. As he concludes, Dr. Kacos illustrates the transformative power of leadership with personal anecdotes and broader organizational contexts, highlighting the profound impact that a capable leader can have on their team's morale and performance. His call to action is for all leaders to strive for autonomy within their teams, allowing for a self-sustaining system that thrives even in their absence. This insightful session not only equips dental professionals with the tools to enhance their leadership skills but also inspires them to implement these practices to foster a more productive and harmonious work environment. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2139: Loving, Leading, & Learning from Mistakes Pt. 1
On today's episode, we are thrilled to share with you the first part of Dr. Ben Kacos's presentation titled "Loving, Leading & Learning From Mistakes." Dr. Kacos, a long-standing member of the Dental Success Institute since 2015, is renowned for his proactive approach during our mastermind sessions, where he meticulously crafts action plans based on collective insights before even taking his turn in the "hot seats." In his engaging talk, Dr. Kacos, the esteemed owner of Shreveport Dental Solutions and a DSI Black Belt Coach, delves into the profound topics of leadership, mistake management, and personal growth within the dental industry. He shares his unique strategy of listening intently to others' challenges to build his solutions, illustrating his journey from a detail-oriented practitioner to a visionary leader capable of transforming insights into substantial practice success. This episode isn't just a rundown of professional achievements; it's a deep dive into the philosophy of leadership that transcends the conventional. Dr. Kacos discusses the importance of kaizen — the practice of continuous improvement and the impact of small, daily changes that cumulatively drive significant growth. He emphasizes the role of leadership in not just setting the direction but also in cultivating an environment where every team member is empowered to lead in their capacity, underscoring that titles do not make leaders — actions and accountability do. Whether you're a dental professional or someone interested in the broader lessons of leadership and personal development, Dr. Kacos's insights offer invaluable lessons on the importance of adaptability, the courage to embrace mistakes as learning opportunities, and the significance of maintaining equanimity in leadership roles. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2138: Case Planning Blueprint: Singles, Overdentures, & Full Arch Strategies
On today's episode, we dive into the key components of effective case planning and surgical workflows with Dr. Taher Dhoon, Dr. Daniel Briskie, and Dr. Mark Costes. The discussion covers advanced imaging techniques like CBCT, digital workflows powered by Exocad, and efficient data collection with TRIOS scanners. We also explore hands-on training opportunities at the Colorado Surgical Institute, including live surgical workshops, digital workflow programs, and IV sedation courses. From managing implant inventory to overcoming intraoperative challenges, this episode is packed with actionable insights to refine your surgical strategies. EPISODE RESOURCES https://www.coloradosurgicalinstitute.com/#1 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2137: From Grit to Glory
On today's episode, we dive into an inspiring talk from Dr. Mark Costes that explores the pivotal moments that shape a life, the power of perseverance, and the importance of embracing challenges to unlock potential. Mark shares a deeply personal journey, from growing up as the son of immigrant parents to becoming a dentist and a successful entrepreneur. With a passion for teaching and coaching, he connects life lessons from sports, business, and personal struggles, emphasizing concepts like trajectory events, the championship mindset, and the Four Futures framework. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2136: Breaking Barriers in Business and Mental Health Pt. 2
On today's episode, Mark wraps up his insightful conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares how Mango Voice has differentiated itself in a competitive market by focusing on superior customer experience and cutting-edge technology. From call summaries integrated with practice management systems to advanced sentiment analysis, Kevin explains how Mango is revolutionizing communication for dental practices. The discussion takes a personal turn as Kevin candidly shares his battle with anxiety and depression, the life changes that triggered it, and how he found effective solutions through diet, exercise, sleep, and genetic testing. Together, Dr. Costes and Kevin highlight the importance of focusing on mental health and share actionable tips for anyone struggling, emphasizing the power of empathy, community, and proactive health measures. EPISODE RESOURCES mangovoice.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2135: From Zero to $100M and Beyond Pt. 1
On today's episode, Mark dives into an inspiring conversation with Kevin Tallman, CEO of Mango Voice. Kevin shares his journey from scaling a logistics company to $100M and exiting to a Fortune 100 company, to his leadership at Mango Voice, a leading communication platform for dental practices. Kevin discusses the challenges of scaling businesses, the importance of clarity in vision, and building a culture that fosters long-term success. They explore Mango Voice's meteoric growth, 30X-ing its value since 2017, and the strategies that turned a struggling business into a thriving enterprise. Kevin also opens up about the emotional and physical toll of entrepreneurship, the lessons from his post-exit reflections, and why building impactful businesses drives him more than money ever could. Stay tuned for part two of this conversation! EPISODE RESOURCES mangovoice.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2134: Dental Wellness Essentials Pt. 2
On today's episode, we have the second part of the October Mastermind with Dr. Cristian Pavel, where he delves deeper into Dental Wellness Essentials. He shares practical strategies to balance the nervous system through rest, mindful practices, and movement, highlighting how these can regulate parasympathetic and sympathetic states. Dr. Pavel emphasizes the importance of proper rest—doing nothing, creating mindful sleep routines, and minimizing distractions like blue light—and explores the transformative power of breathwork inspired by techniques such as Wim Hof breathing and cold immersion. He also reflects on his personal journey with yoga, fasting, and structured morning routines, encouraging others to find their own pathways to vitality, connection, and inner peace. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2133: Dental Wellness Essentials Pt. 1
On today's episode, we hear from Dr. Cristian Pavel during the October Mastermind, where he explores the transformative power of wellness, mindfulness, and breathwork. Dr. Pavel highlights the detrimental effects of chronic stress and distraction, emphasizing how being present and leading with curiosity, love, and compassion can foster inner peace and stronger connections. He also discusses the pivotal role healthcare professionals play in promoting holistic health, showing how improving one's own well-being can positively impact patients, families, and communities. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2132: Expansion Stack
On today's episode, we welcome Jake Conway, founder of Custom Practice Analytics and a longtime expert in the Dental Success world. Jake dives deep into the essential signs and strategies for expanding your dental practice, answering key questions like "When is the right time to grow?" and "What numbers should I be tracking?" From hygiene scheduling benchmarks to managing overhead costs, Jake provides actionable insights to help you decide when and how to expand, whether it's adding more operatories, hiring an associate, or refining your systems for efficiency. This conversation is packed with tips to maximize growth and profitability while avoiding common pitfalls. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2131: Proactive Marketing Strategies Pt. 2
On today's episode, Mark and marketing expert Ryan Gross, CEO of CMO Share, unpack the evolving dental marketing landscape and the pivotal role of operational alignment. Ryan shares insights on AI's growing impact, the importance of data-driven decision-making, and how transparency—like sharing pricing on your website—builds trust and attracts patients. They discuss the critical balance between internal operations and marketing strategies to maximize ROI and patient conversions. With proactive planning and a focus on speed, adaptability, and personalized targeting, this episode is packed with actionable advice for practices navigating 2025's competitive marketing environment. EPISODE RESOURCES http://www.mycmoshare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2130: Proactive Marketing Strategies Pt. 1
On today's episode, Mark dives into the complexities of dental marketing and patient acquisition with industry expert Ryan Gross, CEO of CMO Share. Ryan shares his latest insights into how economic shifts are driving changes in patient behavior, from the growing demand for immediate dental appointments to the rise of searches for financing options and special offers. Together, they unpack data-driven strategies to adapt marketing efforts and internal systems for maximum impact. Whether you're running a startup practice looking to build a patient base or an established office optimizing for high-value treatments, Ryan's actionable tips, including leveraging AI tools and targeting emergency and sedation dentistry, are game-changers. EPISODE RESOURCES http://www.mycmoshare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2129: Scaling Global Impact Pt. 2
On today's episode, we continue our conversation with J.W. Oliver, the driving force behind SupportDDS and ZimWorks.com. J.W. shares how his company has revolutionized outsourcing by providing highly trained, university-educated team members to dental and medical practices worldwide. From call answering and insurance verification to high-level accounting and IT support, J.W.'s teams not only solve staffing shortages but also deliver cost-effective, top-tier results for businesses. J.W. discusses his commitment to maintaining world-class working environments for his 1,200+ employees, ensuring they thrive in state-of-the-art facilities with benefits, wellness programs, and cultural support. He explains how his flat-rate pricing structure makes scaling easy and why his model significantly outpaces traditional hiring methods in efficiency and quality. The episode also highlights J.W.'s "51% mandate," dedicating more than half of company profits to global ministries and philanthropic initiatives. From supporting orphanages to funding education and medical training, J.W. exemplifies the transformative power of purpose-driven business. Mark and J.W. wrap up with insights into their shared passion for global missions and adventure, from mountain summits to community outreach, and discuss plans to collaborate on future initiatives. EPISODE RESOURCES https://jwoliver.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2128: Scaling Global Impact Pt. 1
On today's episode, we sat down with J.W. Oliver, a dynamic entrepreneur and the managing partner of SupportDDS and ZimWorks.com. With over 30 years of experience spanning 20 ventures, J.W. shares his journey from selling Pop Rocks as a kid to creating a global outsourcing powerhouse that employs over 1,200 people in Zimbabwe, Zambia, and Costa Rica. Discover how J.W. merges purpose with profit, giving back 51% of earnings to ministries worldwide while providing sustainable employment in regions with high unemployment rates. In this engaging conversation, J.W. reveals the challenges and triumphs of building a business that values culture and community while meeting the rigorous demands of industries like healthcare. He delves into the importance of hiring practices, the logistical hurdles of global operations, and why fostering a sense of belonging in teams is crucial for retention. If you're grappling with hiring issues or considering remote teams for your business, this episode is a must-listen. Stay tuned to hear how J.W. has not only scaled a global enterprise but has also stayed true to his mission of creating meaningful change across the globe. EPISODE RESOURCES https://jwoliver.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2127: Deal Structures, Equity, & Negotiation Tactics Pt. 2
On today's episode, we continue with Brandon Moncrief of McLerran & Associates, a leading expert in dental transitions and DSO affiliations, to dive deep into the intricacies of holdco equity, joint venture structures, and maximizing practice valuations. Brannon explains the nuances of DSO deal structures, including the benefits and risks of holdco equity versus joint venture (JV) models, and how these choices align with a dentist's career stage and goals. He shares actionable insights on what makes a DSO attractive to private equity firms and the critical factors that can influence valuation multiples at recap. Listeners will also learn about common mistakes dentists make when selling their practice, how to avoid being undervalued, and why proper representation and creating competitive market leverage are essential. Brannon reveals how his firm's sell-side advisory process can increase valuations by 30-50% through strategic negotiation and a blind bidding process. If you're considering a DSO affiliation or just want to understand the evolving landscape of dental practice consolidation, this episode is packed with invaluable advice to help you navigate these high-stakes decisions with confidence. EPISODE RESOURCES https://dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2126: Deal Structures, Equity, & Negotiation Tactics Pt. 1
On today's episode, we're joined by Brannon Moncrief of McLerran & Associates, a trusted expert in dental practice transitions, DSOs, and private equity partnerships. Together, they unpack how the 2024 election results may influence interest rates, consolidation trends, and the appetite for DSOs and private equity firms in the dental sector. Brannon provides insights into what makes a dental practice attractive to private equity investors, from infrastructure and alignment with partner doctors to sustainable growth and thoughtful deal structures. He addresses common myths surrounding DSOs, including fears about loss of autonomy, and offers advice on determining whether selling to a DSO is the right move for your practice. The discussion also delves into the natural progression of private equity in the dental industry, from initial acquisitions to IPOs, and the critical factors private equity firms consider when investing in DSOs. If you're considering a transition, curious about market trends, or just want to learn more about the evolving landscape of dental business, this episode is a must-listen! EPISODE RESOURCES https://dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2125: Captive Insurance in Dentistry
On today's episode, Dr. Mark Costes sits down with Adam Marburger, co-founder of the Dental Protection Group, to dive into the innovative 831B captive insurance model transforming the dental industry. Adam explains how this program offers dental practices a win-win solution: improving patient retention, creating tax advantages, and providing an opportunity for substantial long-term savings. With parallels to the auto industry, this system leverages a portion of fees for reinvestment, offering significant financial benefits for fee-for-service practices. In the second half, Adam shares his journey to earning a Brazilian Jiu-Jitsu black belt, discussing the mental discipline and humility that translate seamlessly from the mat to business and life. From lessons in strategy to the therapy of physical challenge, Adam reveals how Jiu-Jitsu shaped him as an entrepreneur and a leader. Don't miss this dynamic conversation that blends cutting-edge business strategy with the life-changing philosophy of martial arts. EPISODE RESOURCES https://www.dentalprotectiongroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2124: Building a Black Belt Dental Practice Pt. 2
On today's episode, Dr. Mark Costes wraps up his powerful two-part keynote from the Voices of Dentistry conference in Scottsdale, Arizona. In this conclusion, he dives deep into the numbers that drive practice success, breaking down the phases and ratios that dentists can use to assess their practice health. Dr. Costes shares a compelling case study of "Dr. Rex," illustrating how phase classifications and strategic planning transformed his practice. Learn why overhead may be elevated, actionable strategies to reduce it, and how to establish a plan for long-term profitability. If you missed part one, be sure to catch it first! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2123: Building a Black Belt Dental Practice Pt. 1
On today's episode, Dr. Mark Costes shares part one of his keynote from the Voices of Dentistry conference in Scottsdale, Arizona. He dives into the freedom of making clinical dentistry optional, recounting his personal journey through a challenging neck surgery and rapid return to work. Dr. Costes explores how to remove yourself as the bottleneck in your practice, factors contributing to burnout, and strategies to overcome them. He also breaks down the foundational frameworks for creating a successful business and a balanced personal life while warning of the risks of neglecting key areas in your Four Futures. Don't miss this insightful conversation—catch part two tomorrow! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2122: Purposeful Marketing
On today's episode, Dr. Mark Costes sits down with Peter Beckwith, co-founder of Mad Rose Media and Chief Cultural Officer at Oak Forest Recovery. Peter shares his incredible journey from overcoming addiction and business collapse to building a thriving career centered around holistic dental marketing. A Cornell graduate with a background in video production, Peter discovered a newfound purpose after collaborating with airway-focused orthodontists like Dr. Bill Hang. Peter delves into his unique marketing philosophies, emphasizing thought leadership and personal branding over cookie-cutter strategies. He also offers profound insights into breaking free from perfectionism, cultivating self-compassion, and fostering a culture of excellence. Peter's holistic approach to both marketing and personal growth is a game-changer for boutique dental practices striving to make an impact beyond the operatory. EPISODE RESOURCES www.MadRoseMedia.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2121: Empowering Critical Thinkers Pt. 2
On today's episode, we continue our conversation with HR Huntsman, diving deeper into the nuances of leadership and organizational development. HR shares actionable strategies for identifying emerging leaders, fostering critical thinking, and creating a culture of problem-solvers at every level. They explore the crucial distinction between delegation, abdication, and empowerment, and the importance of developing leaders before elevating them to managerial roles. HR emphasizes patience, self-assessment, and the power of discovered truth in coaching, while sharing insights on how to avoid common pitfalls when transitioning producers into leadership positions. This episode is a masterclass in scaling organizations through effective leadership! EPISODE RESOURCES www.yourleadersedge.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2120: Empowering Critical Thinkers Pt. 1
On today's episode, we sit down with HR Huntsman, founder of Leaders Edge, for an inspiring and deeply personal conversation about overcoming adversity and building impactful leaders. HR shares his remarkable journey from a challenging childhood to becoming a global changemaker, leveraging his passion for leadership to scale businesses and empower teams. They discuss the fundamentals of leadership, from vulnerability and authenticity to accountability and curiosity, and how to align personal aspirations with organizational goals. If you're looking to enhance your leadership skills or integrate them into your organization, this is a must-listen packed with actionable insights. EPISODE RESOURCES www.yourleadersedge.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2119: Exceeding Expectations Pt. 2
On today's episode, Dr. Matt Slivka continues his insightful conversation on exceeding expectations by focusing on intentional team culture. He reveals the power of a well-defined culture book to align team members with the practice's mission, vision, and values. Dr. Slivka also shares strategies to foster personal and professional growth, strengthen team bonds through meaningful activities, and design impactful incentives that build camaraderie without entitlement. Discover how thoughtful planning and purposeful leadership can create a thriving, dedicated team. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2118: Exceeding Expectations Pt. 1
On today's episode, Dr. Matt Slivka dives into the transformative power of cultivating a team culture rooted in care, connection, and positivity. He shares strategies to exceed patient expectations, from celebrating their life milestones to engaging in impactful community initiatives like CPR courses and charity events. Dr. Slivka also emphasizes the importance of empowering team members by giving them responsibilities that foster ownership, enhance patient relationships, and deepen their connection to the practice's mission. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2117: Building Your Legacy Pt. 2
On today's episode, Dr. Mark Costes wraps up his powerful keynote from the Neodent Symposium in San Diego. Speaking to a lively crowd of a thousand dental professionals, he dives into essential strategies for productive team meetings and defines how to set and achieve a primary objective with full team alignment. He explains the difference between lead and lag measures to improve practice performance and discusses understanding your P&L to set target allocations per category. Mark also weighs the pros and cons of managing your own dental lab versus outsourcing. If you haven't heard part one, be sure to listen to that first for the full experience. Enjoy this valuable conclusion, and stay tuned for more insights! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

2116: Building Your Legacy Pt. 1
On today's episode, Dr. Mark Costes delivers part one of his impactful keynote presentation from the Neodent Symposium in San Diego, where he spoke to a crowd of over a thousand dental professionals. In this insightful talk, he dives into key strategies for leadership and systemization that lead to more profitable surgical practices. Mark explores how setting clear goals begins with establishing a baseline, explains why default rates rise with multiple practice loans, and shares his thoughts on the troubling prevalence of suicide in the dental field. He also introduces DSI frameworks for achieving true success and discusses the most effective approaches to systemizing dental practices. Tune in to gain valuable tips and wisdom, and be sure to join us tomorrow for part two and the conclusion of this compelling live session! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast