2245: Evolution of Team Training Pt. 1
The Dentalpreneur Podcast w/ Dr. Mark Costes · Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader
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Show Notes
In today's Part 1 episode, we dive into the evolution of effective team training in dental practices. From humble beginnings with a small, disorganized staff, Dr. Ben Kacos shares how he transformed chaos into a cohesive, high-performing team culture. He outlines foundational strategies including roundtable post-mortems, building a living team handbook, clinical and communication calibration, and the power of consistent coaching. With real-life examples and tactical advice, Dr. Ben covers everything from leveraging case presentation formats to onboarding with training videos and 30/60/90-day goals. Discover how consistency in leadership drives team performance and builds a thriving practice culture.
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