2240: The Core Principles of Office Efficiency
The Dentalpreneur Podcast w/ Dr. Mark Costes · Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader
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Show Notes
Dr. Monica Urda went from seven-day workweeks, 70% overhead, and burnout… to a streamlined, $5M practice built on systems, leadership, and relentless execution. In this powerful talk, she breaks down how she scaled from a cramped four-op space to a thriving 14-op facility—without adding providers too early or sacrificing her personal life.
This is a masterclass in real-world efficiency. Monica shares the mindset shifts, tech upgrades, team alignment, and financial discipline that made it all possible—plus the story of how she almost didn't join DSI because of the check she was afraid to write. A must-watch for any doc trying to grow smart, not just fast.
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