2175: Building Team, Patient, & Personal Confidence in Your Associates Pt. 1
The Dentalpreneur Podcast w/ Dr. Mark Costes · Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader
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Show Notes
In Part 1 of this insightful two-part series, Dr. Summer Kassmel shares her expertise on building team, patient, and personal confidence in associates. A renowned mentor and coach, Summer emphasizes the importance of hiring the right fit and setting clear expectations before bringing an associate into your practice.
Summer explains her framework for identifying an associate's goals, non-negotiables, and readiness for mentorship. She dives into the value of consistent communication during the hiring process, why clarity of expectations is critical, and how understanding an associate's "why" can make or break their success.
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