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The Jason & Scot Show - E-Commerce And Retail News

The Jason & Scot Show - E-Commerce And Retail News

343 episodes — Page 7 of 7

EP043 - Walmart, Seth Beal, SVP Global Marketplace

EP043 - Seth Beal, SVP Global Marketplace at Walmart eCommerce Seth Beal, is the Senior Vice President, Global Marketplace at Walmart eCommerce (4th largest e-commerce site on the IR500). In this broad ranging interview, we cover: Seth's background and how he came to lead Walmart's marketplace Walmart Marketplace Amazon competition Jet Acquisition Omni-Channel implications for a Marketplace Innovation Book Recomendation: Sam Walton, Made in America This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 43 of the Jason & Scot show was recorded on Thursday, August 25th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Sep 1, 201657 min

EP042 - News, Amazon Grocery Pickup

EP042 - News, Amazon Grocery Pickup Amazon News Rumor: Sellers are saying they are being notified by amazon they are going to stop doing FBA off amazon. Project X - a New Grocery Pickup Store from Amazon Recap of Jason's visit to Amazon Bookstore Rumor: Amazon to launch spotify killer for echo Other News US Commerce dept said e-commerce grew 15.8%, BestBuy beat expectations in Q2 thanks to online which spiked 24% y/y Walmart beat expectations in Q2 - SSS up 1.6%, 7 straight quarters of traffic growth, e-com up 11.8% At the same time Target struggled in Q2 with SSS declining 1.1% and e-commerce grew 16% One Kings Lane sold for $30m, after being valued at $900m Has Pokemon Go peaked? Lily Pulitzer sale problems This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 42 of the Jason & Scot show was recorded on Wednesday, August 24th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Aug 26, 20161h 0m

EP041 - Digital Payments Deep Dive

EP041 - Digital Payments Deep Dive Key considerations when looking at Digital Payment Options: Ability to support all the payment types your customers want to use (brands of cards, store cards, debit, ACH) Size of vendors current user base and overlap with your customer base (will you be accessing an installed base of users from your vendor, or will you be onboarding your customers to the vendors platform). Ability to integrate digital receipts and post purchase experience Ability to integrate coupons, offers, promotions, and loyalty programs In Browser In-App In-Store Device Apple Pay Coming (limited) Yes Yes (NFC) Android Pay Yes Yes Yes (NFC) Samsung Pay No Yes Yes (NFC) Bank Chase Pay Yes Yes Yes (Camera in POS) Retailer Starbucks Yes (other product) Yes Yes (Camera in POS) Amazon Yes Yes Only in Amazon Book store (Camera in both POS and phone) Walmart Yes (other product) Yes Yes (Camera in phone) CVS Unknown Yes Yes (Camera in POS) Other Paypal Yes Yes Limited Visa Checkout Yes Yes Yes (other product) MasterPass Yes Yes Yes (other product) Note: Jason incorrectly referred to Merchant Customer Exchange ("MCX"), the joint retail consortium creating it's own payment method, as "WMX". They have canceled their plans to launch their own mobile payment system and have reduced their staff, but they are still operating and pursuing other partnerships. Google Handsfree - Payment pilot in San Francisco Bay Area, currently a separate effort from Android Pay Checkout the @retailgeek instagram feed for a library of images showing the (confused) state of chip & signature in the US. Money 2020 Tradeshow - October 23-26th in Las Vegas PYMNTS.com website - Great source for payment industry news Disclosure: Samsung provided the Galaxy S7 Edge smartphone that was used to test Samsung Pay and Android Pay. This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 41 of the Jason & Scot show was recorded on Tuesday, August 17th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Aug 18, 20161h 5m

EP040 - Jet.com and Dollar Shave Club Acquisitions

EP040 - Jet.com and Dollar Shave Club Acquisitions We've seen two major e-commerce acquisitions in the past 30 days. Dollar Shave Club was acquired by Unilever for a reported $1B. Jet.com was acquired by Walmart for a reported $3.3B. We discuss both acquisitions, with their implications for the involved parties and the industry as a whole. This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 40 of the Jason & Scot show was recorded on Monday, August 8th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Aug 12, 201655 min

EP039 - Staples, Faisal Masud Chief Digital Officer

EP039 - Interview Faisal Masud, CDO of Staples Faisal Masud is the Chief Digital Officer at Staples. His career includes many of the marquee e-commerce companies in North America including eBay, Groupon and Amazon. In the interview, we cover: His background, and e-commerce experience His love of Cricket Competing with Amazon Role of stores Marketplaces Innovation This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 39 of the Jason & Scot show was recorded on Monday, July 25th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Aug 4, 201657 min

EP038 - Pokemon GO DeepDive

EP038 - Pokémon GO DeepDive Pokémon GO is a new mobile game sweeping the globe. It launched in the US on July 6th, and has already become the biggest mobile game in U.S. history, and has surpassed Twitter in active daily users. This episode is a deep dive in what retailers and shopper marketers need to now about Pokémon GO. Including: Background of the game Overview of game concepts How it impacts retailers Advanced Concepts This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 38 of the Jason & Scot show was recorded on Monday, July 25th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jul 27, 201643 min

EP037 - Amazon Prime Day Recap

EP037 - Amazon Prime Day Recap Amazon held it's second annual Prime Day on July 12th 2016. Scot and I break-down the good, the bad, and the ugly from this Amazon invented shopping holiday. Amazon claimed it was it's biggest day ever (but was a bit vague about what that meant). Amazon claimed US orders were up 50% this year over last year (up 60% internationally). Last year Amazon said they sold $400M on PrimeDay deals, so assuming a similar AOV this year, that's $600M in sales. Third party sales on Amazon were up 30%, reflecting the fact that it was still difficult for third parties to get in on the prime deals act. Amazon did particularly well selling it's own hardware, such as the Kindle and Echo. There were some early technical problems for some users, prompting the #Primefail hashtag. Amazon didn't disclose numbers, but Prime Day was probably a major driver of new Prime subscriptions. Expect Amazon to promote all the other prime benefits hard over the next month (shipping deals, prime exclusives, music, video content, Prime Now, etc...) to help retain those new Prime members. Several other retailers tried to piggy back on the Prime Day by offering their own "Black Friday in July" sales. Some evidence suggests that it was a higher volume than normal day for many other retailers. Amazon is also eliminating many list (or MSRP) prices from it's site. A number of articles suggest that Amazon may be doing this to enable it to raise it's own pricing, but that's almost certainly NOT what Amazon is doing. More likely they are eliminating list prices in categories where sellers have artificially inflated list price, and to help Amazon avoid deceptive pricing practice law suits. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 37 of the Jason & Scot show was recorded on Wednesday, July 13th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jul 15, 201651 min

EP036 - Mondelez, Neil Ackerman, Global E-Commerce Director

EP036 - Interview with Neil Ackerman, Global E-Commerce Director at Mondelez Neil Ackerman is the GM and Global eCommerce Director at Mondelez. He joined Mondelez from Amazon where he spent 3 years in the Fulfillment Buy Amazon (FBA) program. Our conversation covered a wide range of topics including: Neil's background An overview of Mondelez and their e-commerce challenges and opportunities How Mondelez works with Amazon How Mondelez thinks about channel conflict The evolution of grocery e-commerce and impulse purchases Neil's experience at Amazon, including the development of the "Small and Light" program. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 36 of the Jason & Scot show was recorded on Tuesday, July 12th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jul 14, 20161h 6m

EP035 - E-Commerce Deadly Sins

EP035 - E-Commerce Deadly Sins A list of the 15 common mistakes we see in digital commerce: Requiring the user to create an account to checkout (See $300M button, now known to be Best Buy) Spending too much on Adwords vs PLA's Not offering Free shipping Not having a fully developed channel strategy Not telling the shopper "when they will get it" Overfocus on customer acquisition, not enough on retention Not having a prominent Search box Over emphasis on mobile app vs mobile website Lack of social proof (rating & reviews, question & answer, user generated content Omni-channel failures (not having accurate inventory) Poor product photography Too much checkout friction (too many fields, leaving header/footer on) Pricing surprises in the checkout Prominent Promo field in the checkout (See: Promo field is costing Sears $16M/mo) Poor Pageload Speed (too many 3rd party tags, especially on mobile) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 35 of the Jason & Scot show was recorded on Wednesday, July 6th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jul 13, 20161h 10m

EP034 - Euromonitor, Michelle Grant, Head of Retailing

EP34 - Interview with Michelle Grant, Head of Retailing at Euromonitor International Michelle Grant is the Head of Retailing at Euromonitor International, a leading strategy research firm with a highly regarded retail practice. Her twitter feed, @EMI_MichelleG is a must follow for anyone interesting in retail. We cover three broad topics in the interview: Amazon internation expansion strategies and tactics Cross-border Commerce Mobile Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 34 of the Jason & Scot show was recorded on Monday, May 16th, 2016, and published on June 10th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jul 10, 201657 min

EP033 - On Demand Economy (ODE) Deep Dive

EP033 - On Demand Economy (ODE) Deep Dive What is the on demand economy (ODE)? Consumer behavior that is driving the adoption of on-demand economy Mobile Social Bifurcation of Value vs Convenience Zero friction ODE Industry GDP ODE TAM How big today Investments Sample co's Marketplace Homejoy Handy Amazon Referral - thumbtack Referral 1099 W2 Owned and operated Business models ODE meets retail - where and why do they intersect Delivery Instacart Postmates Deliv Uber Rush Curbside Google Express Blue Apron (ingredients) Doordash/orderup Postmates Uber Eats APN Food delivery Food/grocery Enjoy Michelin Onsite Products that rely on services Target - Instacart (but stopped curbside Etsy ASAP Everlane 1hr delivery in metros: Ecommerce/Retail + ODE Examples Takeaways for retailers Watch closely and don't be blindsided Test partnerships - 1hr delivery good example If you have a product that naturally requires a service, self-disrupt ODE will change consumer expectations and 'feedback' into retail Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 33 of the Jason & Scot show was recorded on Wednesday, June 22, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jun 27, 20161h 4m

EP032 - VF Corporation, Greg Pulsifer VP, Digital Development

An interview with Greg Pulsifer of VF Corporation. VF Corporation is one of the largest apparel companies in the world, with over 25 brands including North Face, Vans, Timberland, and many others. The conversation covers a wide range of topics including Greg's background, Amazon Strategy, Channel Conflicts, MAP pricing, Counterfeit products, and innovating new technologies including IBM Watson, and ApplePay. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 32 of the Jason & Scot show was recorded on Thursday, June 16, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jun 20, 20161h 3m

EP031 - Under Armour, Sid Jatia VP Digital

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EP031 - Sid Jatia VP Digital at Under Armour An interview with Sid Jatia, VP of Omni-Channel Digital at Under Armour. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 31 of the Jason & Scot show was recorded on Monday, May 16, 2016 at the ShopTalk tradeshow in Las Vegas. The episode was published on Monday June 13th. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jun 13, 201646 min

EP030 - Mary Meeker, Comscore, Demandware and Amazon News

EP030 - Mary Meeker, Comscore, Demandware and Amazon News Scot & Jason will both be at the IRCE trade show in Chicago this week. Scot will be leading a pre-conference workshop on Amazon, entitled "Amazon & Me" on Tuesday. Jason will be in the Razorfish booth #548, Scot will be in the ChannelAdvisor both #803 on Wednesday morning. Razorfish is hosting a cocktail party Wednesday night June 8th, from 9pm - 12pm at the rooftop LondonHouse on the Chicago river, please pre-register here if you'd like to join us. Mary Meeker gave her annual "Internet Trends" presentation at the recode conference this week. Comscore gave there "State of the U.S. Online Retail Economy in Q1 2016" presentation. Jeff Bezos gave an interview at the code conference. Amazon is also dominating Mobile E-commerce per an article in Business Insider. Salesforce.com bought Demandware for $2.8B. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 30 of the Jason & Scot show was recorded on Thursday, June 2nd, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jun 6, 20161h 9m

EP029 - Ferrara Candy, Amanda Greenberg Sr. Director, eCommerce

EP029 - Interview with Amanda Greenberg of Ferrara Candy We have a new facebook page! Amanda Greenberg, Sr. Director, eCommerce of Ferrara Candy Company and former head of E-Commerce at Kind. Topics discussed included: Brand Lifecycle Channel conflict Pricing strategy / Map pricing Amazon Digital Impulse Purchases The future Episode 29 of the Jason & Scot show was recorded on Thursday, May 26th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 30, 201649 min

EP028 - ShopTalk Recap

Episode 28 – ShopTalk Recap We have a new facebook page! ShopTalk hosted if inaugural trade show May 15-18 in Las Vegas at the Aria hotel. Scot and I were both on hand to moderate panels, and share our feedback on the show this week. Scot's Panel: Brands Taking Control Jason's Panel: Virtual and Augmented Reaility Experiences for Retail Five key themes from the show: Role of the store going forward Brands and where they fit into this new commerce world Mobile transforming the shopping experience Venture funding, startups, and innovation How to survive in a world with Amazon Links: Andy Dunn Article mentioned: Digitally Native Vertically Integrated Brands (DNVBs) Andy Dunn Encyclopedia of DNVBs Episode 28 of the Jason & Scot show was recorded on Tuesday, May 24th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 30, 201656 min

EP027 - Iterate Studios, Jon Nordmark, Co-Founder

EP027 - Guest Jon Nordmark, Co-Founder of Iterate Studios We have a new facebook page! Jon Nordmark is one of the pioneers of the e-commerce industry. A former marketer at Samsonite Luggage, Jon left when his boss told him "no one will ever buy bags on the internet." Jon proved him wrong by founding eBags, one of the oldest pure play retailers. While at eBags, Jon launched 6pm.com (later purchased by Zappos). Most recently Jon is one of the co-founders of iterate.ai an innovation lab that helps match retailers up with innovative start-ups, which currently tracks over 130,000 startups. Links: Book Jon mentioned: Blur: The Speed of Change in the Connected Economy by Stan Davis Episode 27 of the Jason & Scot show was recorded on Tuesday, May 17th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 22, 20161h 0m

EP026 - Augmented Reality and Virtual Reality Deep Dive

EP026 - Augmented Reality and Virtual Reality Deep Dive We have a new facebook page! Augmented Reality and Virtual Reality Deep Dive: A. Background - A look at what is driving AR/VR, what the differences between AR/VR are B. The hardware players Microsoft Hololens Magic Leap Oculus Rift Samsung Gear VR HTC Vive Sony Playstation VR Google Cardboard Matel ViewMaster VR Android VR New Google VR Exec - Amit Singh Apple Rumors Patents Amazon Job Postings Patents C. Our take on the players and experiences D. AR/VR and retail Vendors Blippar Cimagine Marxent Use Cases Store Design - TMobile VR In-Store / Out of Home Google Project Tango / Aisle411 / Walgreens (Video) Modiface - Sephora Modsy - Home visualization AR In Home AR & VR Branding/Marketing Toms Shoes VR In Home VR In-Store TopShop Fashion Show Lowes Holoroom Misc Links: Jason's Retail AR concept from 2010 Stanford Virtual Human Interaction Lab Episode 26 of the Jason & Scot show was recorded on Thursday, May 11th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 16, 20161h 21m

EP025 - Retail Apocalypse, NY Store Visits, and Other News

Episode 25 - Retail Apocalypse, NY Store Visits, and Other News NY Store Visits: Ralph Lauren - Magic Mirror (Oak Labs) Barney's - Chelsea Macy's One Below (and Etsy) Samsung 837 \ LuluLemon Lab Retail Apocalypse TSA filed bankruptcy and is liquidating Aeropostale filed for bankruptcy, closing 5 stores asap WSJ Article: Retail is overbuilt WSJ Article: Free shipping crowding out small businesses Mall traffic is down Promotions driving a race to the bottom Misc News: eBay Enterprise rebrands as Radial Paypal onetouch working well Target inventory tracking robot, Tally Target and lancome first snapchat ecommerce ads Bonobos - guideshop is working! Upcoming events: We'll be both be at shoptalk May 15-18 in Vegas Episode 25 of the Jason & Scot show was recorded on Thursday, May 5th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 8, 201654 min

EP024 - Amazon Deep Dive

Episode 24 is a single topic podcast offer a deep dive into Amazon. Details about Amazon most retailers don't know Secrets to Amazon's success Common Amazon misperceptions Advice for competing (or at least surviving) in an Amazon world. Episode 24 of the Jason & Scot show was recorded on Thursday, April 28th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 2, 20161h 12m

EP023 - Abercrombie and Fitch, Billy May SVP Digital & E-Commerce

EP023 - Billy May SVP Digital & E-Commerce at Abercrombie and Fitch A weekly podcast with the latest e-commerce news and events. Episode 23 is an interview with Billy May, Senior Vice President and General Manager of Digital, eCommerce, and Corporate Development at Abercrombie and Fitch. Billy is a 4th generation retailer and a pioneer in retail digital transformation. Today he is responsible for digital and e-commerce for one of the worlds most recognized brands. Our conversation covers a wide range of topics including: Billy's career matriculation, and current responsibilities Some of the key strategic initiatives that A&F is focused on What some of the key challenges and opportunities that brands face today How A&F balances the healthy tension of brand goals and commerce goals A&F Mobile strategy and philosophy How A&F things about omni-channel International Expansion Social strategy and perspective on ROI Episode 23 of the Jason & Scot show was recorded on Tuesday, April 19th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Apr 20, 201657 min

EP022 - Facebook F8, Channel Advisor Catalyst, Magento Imagine, and Echo Dot review

EP022 - Facebook F8, Channel Advisor Catalyst, Magento Imagine, and Echo Dot review Facebook F8: Announced the messenger bot platform, included several early e-commerce examples. Most reviews of the early shopping bot experiences were poor, but Jason remains optimistic about the platform. Danny Sullivan sends Mark Zuckerberg flowers via Chatbot. Open-source 360 VR camera VR selfie-stick social VR ChannelAdvisor Catalyst: Launched ChannelAdvisor Product Intelligence for Brands which gives brands actionable insights about online assortment, merchandising and pricing across multiple online channels to ensure a consistent customer experience. Expanded Where to Buy product to include new Buy Local functionality for brands allows consumers to find your products on retailer websites and nearby stores. ChannelAdvisor CEO, David Spitz, predicted that "Amazon GMV will surpass Walmart's GMV (w/o grocery) this year." eBay's Hal Lawton announced that eBay is returning to TV advertising which will be based on seasonal marketing campaigns. Googles Vineet Buch announced that "Purchase on Google" (Googles BUY button) is current deployed with 25 merchants, and that is likely to grow throughout the year, and open to all retailers by the end of 2016. Walmart partners with ChannelAdvisor to enhance it's marketplace. Magento Imagine Magento enterprise cloud edition - running on AWS 2.0 app store - Magento Marketplace committed to quarterly releases General News: General SpaceX falcon lands on drone ship Scot reviews the Echo Dot and likes it Poshmark raised $25m Alibaba investment in Zalada to enter South Asia Gene Munster - Piper Jaffray - Amazon survey showed that 70% of high income ($120k+) households are Prime subs Victoria's secret cancels catalog Amazon focus on grocery they may become a top 10 grocer by 2019Staples to turn stores into co-working space w/ Workbar Bestbuy testing deliv for same day delivery Upcoming events: Alphabet/google earnings - April 21 eBay earnings - April 26 Amazon earnings - April 28 Shoptalk May 15-18 Google I/O - May 18 Episode 22 of the Jason & Scot show was recorded on Thursday, April 14th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Apr 15, 201645 min

EP021 - Local SEO, Amazon Shareholder Letter and eBay Seller Release

EP021 - Local SEO, Amazon Shareholder Letter and eBay Seller Release ChannelAdvisor March Same Store Sales Data:It was another good month for Google with Google Shopping/Product Listing Ads showing strong growth at 41.8%, which seems to have come at the expense of eBay which was flat. Scot has noticed very aggressive placement of PLAs and a number of experiments with new ad units, such as a new 12 pack PLA. Amazon News: Prime Now is coming to Web – Something we suggested should happen in Episode 18. Amazon Adding External Payment Partner program Amazon Acquires Image Analysis Startup Orbeus 2015 Amazon Shareholder Letter is out (and is a must read). This year, Amazon became the fastest company ever to reach $100 billion in annual sales. Also this year, Amazon Web Services is reaching $10 billion in annual sales. Prime Now took only 111 days to launch it’s first market from the inception of the idea. eBay announced their first Seller Release of the year – Spring 2016 seller release Upcoming events: Catalyst (April 11-13) in Las Vegas – Jason will be presenting. Magento Imagine (April 11-13) also in Las Vegas Facebook F8 – April 12/13 Shoptalk May 15-18 Google I/O – May 18 Episode 21 of the Jason & Scot show was recorded on Wednesday, April 6th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Apr 9, 201650 min

EP020 - Sur La Table Kevin Ertell, SVP Digital

EP020 - Guest Kevin Ertell, SVP Sur La Table News: Amazon Dash buttons get an update Next Generation Apple Store opens in Memphis, TN Lululemon new pants wall Facebook Messenger Getting a Wallet Upcoming Events F8 - Facebook Developer Conference April 12+13 Google I/O Developer Conference May 18-20 Guest Kevin Ertell, SVP Digital Sur La Table @kevinertell Cart Talk - a great example of social proof being employed by Sur La Table, getting feedback immediately after purchase. Sur La Table is working on new store detail pages with Brickworks Software. Sur La Table is about to launch a new visual configurator for Table Top products, using Mix & Match from Fluid. You can can be one of the first to try the new experience here. Episode 20 of the Jason & Scot show was recorded on Thursday, March 31st, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Apr 1, 201652 min

EP019 - Grocery Commerce, Adobe & Bronto Summits, Apple Pay News and More

Adobe Summit: Jason attended the Adobe summit. Adobe announced a Cross Device Attribution “Device Co-op” From the retail supersession, Sucherita Mulpuru shared the Forrester mobile forecast,$35B in mobile sales, $977B mobile influenced sales. So for every dollar purchased on a mobile device, another $28 are influenced. Adobe demoed an entirely unrealistic retail use case "REI Shopping Bag" based on technology from Twyst. Razorfish debuted a new set of tools for creating B2B commerce experiences using the Adobe stack, called Razorshop B2B Bronto Summit Scot attended the Bronto conference, and gave a talk on "E-Commerce and the On-Demand Economy" Other News Alibaba Group Holding Ltd. announced Monday that it sold 3 trillion yuan ($463 billion) of goods through its online shopping websites in the past year ending in March, a milestone for the company. When their fiscal year ends on March 31, they likely will surpass Walmart as the largest retailer in the world Macys thinks amazon can’t compete Microsoft Chatbot “Tay” - taken down after abuse Apple Pay is coming to the mobile web Online Grocery - there is some conflicting opinions about the future of online grocery. HSBC Analysts were bearish - "We remain unconvinced of long-term viability of home deliveries for grocery” David McCarthy While a Morgan Stanley study predicts online grocery is growing fast. Episode 19 of the Jason & Scot show was recorded on Thursday, March 24th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Mar 27, 201649 min

EP018 - Target "Goldfish", Instacart, and Amazon Peeves

EP018 - Target "Goldfish", Instacart, and Amazon Peeves Amazon News: This week is the 10th anniversary of AWS. Stratechery has a great piece about how Amazon leverages AWS with it's novel strategy for scale Journalists touring Amazon Fulfillment centers, noticed that Amazon uses video shaming to discourage theft. You can take your own tour of an Amazon FC by signing up here. Dropbox announced that they are (mostly) moving off of AWS and developing their own storage. Walmart has released OneOps, their platform for deploying cloud based infrastructure apps, such as Walmarts own e-commerce platform. Apps can be agnostically deployed across Microsoft Azure, Amazon AWS, Rackspace, and OpenStack. Amazon has VR guru Avi Bar-Zeev, and filed for a patent on room based headset-less VR. Amazon also filed for a patent around using selfies for payment. Amazon private label suits have been favorably reviewed by business insider.: Jason & Scot discuss our Amazon peeves: Prime now not well integrated website Amazon Echo App Store (Skills) is just a 37 page list of apps. Delivery drivers, pantry GUI, and customer service edge cases could all use improvement. Non-Amazon news: Ultra announced surprisingly strong earnings, and plans to open 100 new stores, and dramatically expand brand boutiques. US Dept of Commerce released it's February retail sales data. Brands are now paying instacart for deliveries. Target project "goldfish" Target is running ads for engineers for a mysterious new project, codenamed "Goldfish". The job listings specify "You must have a deep understanding of the fundamentals of retail marketplaces, social commerce and influencer networks," which caused Jason & Scot to speculate about what the project might be. Scot is in Florida this week for the Bronto conference, giving a talk on "E-Commerce and the On-Demand Economy" Episode 18 of the Jason & Scot show was recorded on Tuesday, March 15th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Mar 18, 201649 min

EP017 - JCP, Gap, CostCo, URBN News, February Same Store Sales, Search & Category Page Usability, and Upcoming Events

EP017 - JCP, Gap, CostCo, URBN News, February Same Store Sales, Search & Category Page Usability, and Upcoming Events JCP does not plan to close stores Marvin Ellison, JCP CEO: “What’s more, Penney has noticed that when it closes a store, online sales in the surrounding area also fall because awareness of the J.C. Penney brand falters” “Ellison last month told investors that shoppers coming in to pick up an online order typically end up spending another 35% on that trip” Was Ron Johnson right? Scot thinks he didn't have enough time, but that his experiential strategy was right on. Jason thinks trying to transition from promotional pricing to everyday low prices too quickly was a big mistake. Dicks Sporting Goods Earnings Dicks is finally transitioning from their outsourced e-commerce site to their own site. They previously outsourced it to GSI (now E-Bay Enterprises) with a very long contract. Jason mentioned that most GSI clients are finally bringing their web experiences in house. There is a funny easter egg in the last GSI sites. They all have a few "Test SKUs" which are actually for sale on the site, such as the “Norm M TEST PID - DO NOT TOUCH EVER!!!” T-Shirt. You can do a google search, and see all the sites that have this particular test product. Costco Earnings What's keeping Costco CFO Richard Galanti up at night: "Everybody in the world never wanting to leave their house and only typing stuff to order and get it at the front door” He went on to say: "We want to do everything possible to get them in the store and not just come and pick something up," Galanti told analysts, explaining why he didn't expect to roll out in-store pickup anytime soon. About e-commerce is general, he said, "some out there would argue it's about time. But we're getting to it." Jason and Scot agree that Costco is way behind on omni-channel e-commerce and it's likely to catch up with them. Urban Outfitters Earnings Gap Earnings Gap same store sales were down 4%, but E-Commerce was only up 1%!?!?! (vs an industry average 15%). Gap CEO Art Peck ran e-commerce until February of 2015, but now they seem to really be struggling. February ChannelAdvisor Same Store Sales Amazon “Style Code Live” is a new daily 30 minute fashion/style show distributed via the web featuring shoppable products. Is this a threat to QVC/HSN? Scot and Jason have a discussion about usability on e-commerce search result pages and category pages. How many results should you show per page for search and category pages? Upcoming Events: Bronto Summit, Miami 3/16 - Scot will be speakingAdobe Summit, Las Vegas 3/21-3/24 - Jason will be attendingConversionXL Live, Austin 3/30-4/1 - Jason will be attendingDemandware XChange,Hollywood FL, April 4 - Jason will be attendingChannel Advisor Catalyst Las Vegas, April 11 - Jason will be speakingShopTalk, Las Vegas, May 16 - Scot and Jason will both be speakingIRCE Chicago, June 6 - Scot will be speaking Episode 17 of the Jason & Scot show was recorded on Wednesday, March 9th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Mar 13, 201653 min

EP016 - Mobile World Congress, Target Earnings, Sports Authority Chapter 11, and Book Recommendations

EP016 - Mobile World Congress, Target Earnings, Sports Authority Chapter 11, and Book Recommendations Mobile World Congress recap:Mobile Connect - http://www.gsma.com/personaldata/personal-data-programme Echoss - http://www.12cm.co.kr/en/12cmViewport fragmentation Q4 results continue to come in:TargetComp sales up 1.9 vs Walmart 0.6%Signature Categories up 6%Traffic up 5 consecutive quartersQ4 E-Com Up 34% vs Walmart 8%30% of orders fulfilled from stores (40% OOS in FC)E-commerce up 31% for Full Year (vs 30% last year)Free Shipping vs. Walmart $50 thresholdFurther reading:http://fortune.com/2016/02/24/target-walmart-holiday-shoppinghttp://fortune.com/2016/03/02/target-ecommerce-2http://www.wsj.com/articles/target-says-online-sales-surge-tied-to-store-inventories-1456348233MercadoLibre:Gross Merchandise Volume rose 86% in local currencies, mainly driven by Argentina and Brazil. Marketplace revenues grew 63% and non-Marketplace 79%. Total revenues accelerated to 69%, all in local currencies.Total payment transactions grew 79% to 25.4 million, while Total payment volume grew close to 100% in local currencies, reaching $1.5 billion. MecardoEnvios (MercardoLibre's payment platform) penetration close to 70% in Brazil, and 50% considering only the countries where the shipping solution is available. 2016 forecast - 23% GMV growth, caused by headwinds in BR - transition to next blurb.Sports Authority Files chapter 11Closing 140 stores (1/3 of total)Expect / trying to come out the other side in better shape$1b in liabilities $50k in assets http://money.cnn.com/2016/03/02/news/companies/sports-authority-bankruptcy/index.html Amazon Brita filter with self-replenish via Dash Amazon Prime Now reaches 48% of the US population This week we want to introduce a new segment called Jason and Scot recommends: Originals is by Adam Grant with a foreword by Sheryl Sandberg The Amazon Marketplace Seller That Says It Has "the Colombian Cocaine" of AlgorithmsBy Burt Helm on Slatehttp://www.slate.com/blogs/moneybox/2016/02/26/pharmapacks_makes_over_70_million_selling_miscellaneous_items_on_amazon.html Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Futureby Ashlee Vance Extraordinary Experiences: What Great Retail and Restaurant Brands Doby Denise Lee Yohn http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Mar 4, 201647 min

EP015 - eBags Peter Cobb, Co-Founder

EP015 - eBags co-founder Peter Cobb, Google SERPs and Amazon Peter Cobb, co-founder of eBags and e-commerce pioneer shares his insight and learnings from 17 years of growing a profitable pure-play e-commerce site Our discussion includes, the founding of ebags, shop.org, the future of pure-plays e-commerce sites, brands going direct, private label and the evolution of mobile. Google has made changes to it's SERPs which will effect many e-commerce sites. Amazon opened it's 11 fulfillment center in the UK / Amazon increased FBA prices Amazon raises shipping threshold for non-prime to $49 Amazon private label apparel is already live (Franklin & Freeman, Franklin Tailored, James & Erin, Lark & Ro, North Eleven, Scout + Ro and Society New York) http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Full Transcript: Announcer: Welcome to the Jason and Scot Show, your source for the latest news and trends in the ecommerce industry, featuring host Jason Retail Geek Goldberg, SVP of Commerce at Razorfish, and Scot Wingo, founder and Executive Chairman of Channel Advisor. Here is Jason and Scot. Jason Goldberg: Welcome to the Jason and Scot Show! This is episode 15, being recorded on February 23rd, 2016. I'm your host, Jason Retail Geek Goldberg, and as always, I'm here with your cohost, Scot Wingo. Scot Wingo: Hey Jason, how are you doing? Jason Goldberg: I am doing terrific. I am out here in beautiful Palm Desert for the eTail West trade show. Scot Wingo: Awesome! I could not make it. We have a lot of folks at Channel Advisor out there. Give me some highlights. Jason Goldberg: Yeah. A bunch of interesting speakers. The CEO from Barnes and Noble, CEO from US Auto, there's a great presentation from Lane Bryant. One trend that we've talked about a little bit on this show that kind of rubbed me the wrong way is always the case in these shows. There's a lot of conversation about Amazon as the great enemy and how folks can compete with Amazon. There's guys up on stage suggesting that we all move off of AWS, because that's somehow going to make them less competitive with us. Frankly, I felt like I heard from multiple CEOs at this show that tried to put Amazon in this pigeonhole of primarily being a dominant price competitor and their only competitive advantage is price. Therefore, their solution to competing with Amazon is to compete on customer experience or customer satisfaction or curation, or all these other things. As I'm hearing those things, I want to throw something at the stage because I feel like that's way oversimplifying how significant a competitor Amazon is. I feel like they're excellent at a lot of categories of business that the CEOs are taking for granted. Scot Wingo: Yeah. Yeah, I run into that a lot. A lot of people feel like, sure, Amazon does compete on price, but what about the shipping infrastructure? The other one I don't think people bring up enough is selection. Amazon has over 400 million items available. I would challenge any of those CEOs to kind of think about that, and how do you deal with that level of selection, because if you want it, pretty much Amazon's going to have it. Jason Goldberg: Yep. Frankly, I don't think they do exclusively compete on price. I think they're very strategic about price, and they compete on price when it's in their economic interest to do so. They recapture margin when the opportunity presents itself, and I think we have a couple news items this week that sort of highlight that. Scot Wingo: Yeah, absolutely. What else is new at eTail? Jason Goldberg: One thing I did want to mention, not necessarily eTail news, getting a bunch of buzz this week is that Google has made some pretty fundamental changes to the search results. This will probably not come as a surprise to any of our listeners, but Google is still a very significant source of traffic to most ecommerce sites. Most ecommerce sites are getting in the ... Mid-20% of all their revenue is coming from organic search results in Google. This week, they announced that they would stop showing ads on the right hand side of the search results. Superficially, you'd read that and go, "Oh, they're decluttering the page, they already didn't have ads on their mobile page. That's not necessarily a bad thing." By the way, we're also going to add a fourth ad on top of the search results for highly commercial terms. Traditionally, they would put up to three ads on top, and then they'd put a few ads beside. Now what they're saying is, they'll have three or four ads on top, they'll have no traditional pay-per-click ads on the side, but they will still have the Google product listing ads, which we've talked about on the show are kind of the fundamental ads unit of ecommerce. You add all that up, and essentiall

Feb 24, 201652 min

EP014 - Walmart E-Com, NYC Retail, Amazon Apparel

EP0014 - Walmart E-Com, NYC Retail, Amazon Apparel, and Amazon Flex Walmart Earnings Nordstorm Earnings - Rack cannibalizing Mainline stores? New Neiman Marcus Long Island Flagship New Barney's NYC Flagship SnapChat Commerce Shopify Chat Commerce - Shopify Shopkey Amazon Apparel / Amazon Diapers - Mama Bear Amazon Flex - An uber killer? Microsoft Hololens Ted Demo Metavision.com Ted Demo http://retailgeek.com/podcast / / Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Feb 21, 201653 min

EP013 - SuperBowl, VR, future of malls, and why responsive design is a bad idea

EP013 - SuperBowl, VR, Future of Malls, and why responsive design is a bad idea Recap of Superbowl Ads. Including ads from Amazon, Paypal, and Dollar Shave Club. Digital Calls to action in ads. And mobile engagement with those ads. Are stale fashion trends curtailing woman's apparel sales, or is it another example of Amazon eating the world? Google, Apple, and Alibaba all make new investments in VR. January Same Store Sales data from Channel Advisor looks encouraging. Amazon rumors about logistics services continue "Project Dragon Boat". Amazon Prime Now comes to Raleigh, North Carolina and Scot is their first customer. Michael Kors expresses concern that Mall Traffic is likely to continue declining. Jason shares that the US is way "over-stored" and that the US has 5X the amount of retail space per capita as UK. We talk about why Responsive Design is a bad idea for e-commerce and mobile apps are a lower priority than the mobile web. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Feb 11, 201653 min

EP012 - Amazon Retail Stores, Google Earnings, Subscriptions, and Marketplaces

EP012 - Amazon Retail Stores, Google Earnings, Subscriptions, and Marketplaces. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Feb 4, 201642 min

EP011 - E-commerce Companies Q4 Earnings Recap

Episode 11 covers a recap of numerous Q4 earnings calls including E-Bay, Facebook, Alibaba, Amazon, Starbucks and Microsoft. Also Uber, Macy's, Walmart news. The Jason & Scot Show. Podcast about e-commerce and digital shopper marketing. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jan 29, 201650 min

EP010 - NRF Big Show Recap

EP010 - NRF Big Show Recap, Amazon Updates, and new Google PLA format Robots! Smartshelfs What's the future for beacons? AR/VR Electronic Shelf Labels and Dynamic Pricing NRF Whispers - Was this a tough holiday season for Brick & Mortar? Are shipping rates going up (even though gas prices are at historic lows)? Amazon assortment is growing dramatically. Amazon is the top brand in the US (per YouGov study) Amazon launches it's new replenishment service Google tests a new PLA format http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jan 21, 201639 min

EP009 - CES Recap, NRF Preview, #RIPPurePlay, Amazon, Holiday Recap

EP009 - recap of CES, a preview of NRF, L2 #RIPPurePlay event, Amazon fulfillment and tax news, and Holiday wrap-up. / / http://retailgeek.com/podcast / / Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jan 16, 201633 min

EP008 - Predictions for 2016

EP008 - Chat Commerce, Gen Z, New Retail, and Walmart Payments. Scots top 5 predictions for 2016: 2016 will be the year of Chat Commerce Amazon will make some big moves in logistics Jet will prove the naysayers wrong, and get acquired Google will make a bold move this year in e-commerce that surprises everyone Alibaba’s attempts to bring Singles day to the US will fail Jason top 5 predictions for 2016: CPG’s and grocery will make major moves into DTC e-commerce Re-Orgs. Retailers will get rid of stand alone e-commerce departments and integrate e-commerce into core business functions; brands will do the opposite and establish new e-commerce departments. Mobile gap will narrow to be at lest half of desktop conversion and some retailers will see 50% of their e-commerce revenue come from mobile devices A major retailer will get sold in distress (Macy’s/Sears/9 West/J Crew/Bon Ton/Neiman Marcus) 2016 will be the year of the cloud for E-Com platforms, Cloud products like Shopify and Big Commerce will continue to grow and even get more enterprise clients. Niche solutions like Cloud Craze (running on force.com) will get traction, and SAP, IBM, and Oracle will work hard to solidify their e-commerce cloud offerings. Things that (sadly) aren't likely to happen in 2016: Buy buttons from social networks won't catch on. Social commerce will continue to struggle. E-Commerce sites won't get much better at personalization (and most suck now). We won't see many great examples of truely integrating content and commerce Omni-Channel retailers won't close the gap with Amazon No single new Payment technology will gain major traction. Scot got to visit the Amazon store, and check out how Amazon's merchandising translates to brick and mortar. Jason is at CES. There are many more products supporting interoperability this year, such as Ford integrating with Amazon Echo, Toyota supporting IFTTT, Roku and Apple set-top boxes offering universal search integrating multiple content sources. / / http://retailgeek.com/podcast / / Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jan 7, 201639 min

EP007 - Holiday sales and shipping woes, how big Amazon really is

Episode 7 covers an update on brick and mortar holiday sales. The top 5 online shopping days. Shipping woes for UPS, Fedex, and Jet. Is e-commerce at a tipping point in-terms of overtaking brick and mortar sales? And a discussion about how large Amazon really is. http://retailgeek.com/podcast oin your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Dec 24, 201538 min

EP006 - Korea Commerce, Holiday Update, Daily Deal Sites, Nordstrom Investments

Episode 6 covers Commerce in Korea, a Holiday Update including the shape of holiday peaks and the risk for holiday shipments, Gilts potential sale and the overall state of Daily Deal Sites, Nordstrom E-commerce investment strategy, Hoverboard fire problems, and a few Amazon and Alibaba tidbits.. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Dec 18, 201530 min

EP005 - Chat Commerce, Gen Z, New Retail, and Walmart Payments.

EP05 - Chat Commerce, Gen Z, New Retail, and Walmart Payments. Episode 5 covers Chat Commerce including consumer behaviors in Eastern & Western markets, a discussion about Generation Z, new retail concepts including Birch Box store, Target Wonderland Popup, and B8ta store, and the announcement of Walmart's new mobile payments system. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Dec 11, 201559 min

EP004 - Post holiday recap, mobile, top products, Amazon news

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. EP004 - Post holiday recap, mobile, top products, Amazon news Complete show notes are available at http://retailgeek.com/podcast

Dec 3, 201545 min

EP003 - Holiday Edition, Comscore Q3 Report, Same Store Sales Results, Holiday Forecasts, Benchmarking data, Amazon News

Episode 3 - The Holiday Edition covers: Comscore State of the U.S. Online Retail Economy Q3 w/ Holiday Forecast Channel Advisor Same Store Sales, 3rd week of November results Adobe Holiday Forecast Other Holiday Benchmarks IBM, Google, Deloitte, Forrester, Custora, Demandware, Monetate Amazon NY times article sales the long game is working, as retail turns profitable Will Amazon becoming a shipping company? News Forrester Analyst Peter Sheldon joins Magento Walgreens Digital Head Sona Chawla joins Kohls Dollar Share Club raises a new round Jet.com raises a new round Links: Visit http://retailgeek.com/podcast for a complete list of links. Hosts: Scot Wingo, Founder & Executive Chairman Channel Advisor / @ScotWingo Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish / @retailgeek

Nov 25, 201540 min

EP002 - Holiday Pricing Survey, Death of Retail, and Robots!

Episode 2 covers the Merrill Lynch Bank of America Internet/E-commerce 10th Annual Holiday Pricing Survey, a discussion about the future of retail, and how robots are improving the retail experience. Links: http://www.bloomberg.com/gadfly/articles/2015-11-16/retail-earnings-slowing-internet-sales-aren-t-helping http://www.with.me/retail/shopwithme-store http://www.lowesinnovationlabs.com/innovation-robots/ http://www.simberobotics.com/ http://amazorobotics.com http://amazonfctours.com Hosts: Scot Wingo, Founder & Executive Chairman Channel Advisor / @ScotWingo Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish / @retailgeek

Nov 19, 201535 min

EP001 - Double 11 Singles Day, Same Store Sales data, Personalization, Holiday, Money2020

Episode 1 covers singles day, the personalization paradox, Channel Advisor same store sales report (SSS), holiday promotions trends, and digital wallet news. Links: 11.11 Day http://www.alizila.com/alibabas-shopping-festival-rakes-in-14-3-billion/ Forrester digital business forum https://www.forrester.com/DIGITAL+BUSINESS+2015/-/E-EVE6702 Channel Advisor SSS - http://www.channeladvisor.com/blog/?pn=scot/holiday-2015-same-store-sales-first-week-of-november-results Money2020 - http://www.money2020.com/ ShopTalk - http://www.shoptalk.com/ Hosts: Scot Wingo, Founder & Executive Chairman Channel Advisor @ScotWingo Scot's Channel Advisor Blog Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish @retailgeek Jason's Retailgeek.com Blog

Nov 13, 201533 min