The Jason & Scot Show - E-Commerce And Retail News

EP194 - Amazon Q3 2019Earnings and News Amazon Q3 Earnings Revenue accelerated in the US and intl due to 1-day prime juicing demand US - 24% (Q1 - 17%, Q2 - 20%, Q3 - 24%) Intl 21% (Q1 - 16%, Q2 - 17%, Q3 - 21%) Unit growth (items sold) accelerated to 22% - 4% acceleration (18%) - fastest in 2yrs. This came at a cost - profits were down 26% y/y and TODO wall st estimates because shipping costs grew 46% Specifically GAAP operating income of $3.16b came in 2% below street consensus of $3.22b EPS was $4.31 vs street $4.56. This caused the stock to soften by 7-9% in after-hours trading and articles are already out that bezos no longer richest man. Amazon's Q4 midpoint revenue was $4b below Wall St. estimates and they projected lower margins than wall st expected. Specifically, guidance is $80b-$86.5b with midpoint of $83.25b - implies 15% growth, 5% below Wall St. Amazon's Ads biz which grew 45% y/y and represented $3.6B in the Quarter. Brian T. Olsavsky - CFO: "So other revenue, which is principally advertising grew 45% this quarter, up from 37% last quarter. And the biggest thing in there is advertising and advertising grew at a rate higher than that 45%." Amazon News Amazon Ad Conference - 400 people "AdCon 2019" 10/2 & 3 Cutting back on apparel Brands Free shipping on $1 items, no more CRaP, No more Add-On Amazon Counter Expansion Amazon acquires digital health start-up Health Navigator Amazon Launches Premium Gin "Tovess" Amazon charges brands for slots in holiday catalog Jeff Bezos's Master Plan by Franklin Foer of The Atlantic Is Amazon Unstoppable? New Yorker Charles Duhigg Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 194 of the Jason & Scot show was recorded on Thursday October 25th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP193 - Hershey's CDO Doug Straton Doug Straton, Chief Digital Officer at The Hershey Company. In this broad-ranging interview, we discuss Hershey's digital footprint, the challenges of temperature-sensitive products, incumbents versus challenger brands, Amazon, Hershey's data strategy, and the future of digital grocery. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 193 of the Jason & Scot show was recorded on Tuesday September 17th, 2019, live from the Grocery Shop trade show in Las Vegas, NV. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP192 - Macy's VP of Innovation Parinda Muley Parinda Muley (@parinda), the VP of Innovation and Business Development at Macy's. In this broad-ranging interview, we discuss a number of Macy's innovation initiatives including ThredUp, Macy's Market @ Macy's, B8ta, Story, and Style Crew. We also talk about the strategies for fostering innovation, and how retail innovation is likely to evolve in the future. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 192 of the Jason & Scot show was recorded on Wednesday, August 21st, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP191 - UNTUCKit Chief Digital Officer Lockie Andrews Lockie Andrews is the Chief Digital Officer of UNTUCKit (@untuckit). In this broad-ranging interview, we discuss UNTUCKit origin, Omni-Channel strategy, customer acquisition, Amazon, and challenges and opportunities of scaling a direct to consumer business. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 191 of the Jason & Scot show was recorded on Wednesday, August 21st, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP190 - Marketplaces Deep Dive This episode is a deep dive into Marketplaces. Background Product Marketplaces Today Trends in Product Marketplaces Trends in Non-Product Marketplaces Recommended Resources Jeff Jordan a16z Blog Page (@JEFF_JORDAN) Andrew Chen a16z Blog Page (@ANDREWCHEN) Action Items Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 190 of the Jason & Scot show was recorded on Monday, September 30. 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP189 - Code Commerce and Grocery Shop This episode was recorded right after Jason & Scot received their iPhone 11 Pro Max's. Jason mentioned a new iOS feature to take full page screenshots. Here is how to take full page screenshots in iOS 13. Event Recaps: Code Commerce - Sept 9 and 10 in New York City Groceryshop - Sept 15-18 In Las Vegas Amazon News Amazon orders 100,000 electric vans from Rivian Amazon Changed Search Algorithm in Ways That Boost Its Own Products Other News BDO reports more than 7k stores already closed in 2019, which is already more than any other year Some contreversy over store closure numbers. IHL disagreed with Coresight methodology and findings. Coresight store closure tracker IHL score closure study Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 189 of the Jason & Scot show was recorded on Sunday, September 22nd, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP188 - CarMax CMO Jim Lyski Jim Lyski is the CMO of CarMax. In this broad-ranging interview, we discuss the keynote Jim delivered at EtailEast, "CarMax Goes All-In On Omni-Channel: Building, Scaling And Deploying With Speed", as well as discussing the digital disruption of the automobile business, and where it might all be going. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 188 of the Jason & Scot show was recorded on Wednesday, August 21st, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Updated 9/23: Fixed editing mistake in audio file (sorry!)

EP187 - Euromonitor Michelle Evans - Commerce 2040 Michelle Evans (@mevans14) is the Senior Head of Global Digital Consumer Research at Euromonitor Intl. She recently published a new report, "Commerce 2040: Revolutionary Tech Will Boost Consumer Engagement." Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 187 of the Jason & Scot show was recorded on Wednesday, September 4. 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP186 - BottleKeeper CEO Adam Callinan Adam Callinan is the co-founder and CEO of Bottlekeeper (@thebottlekeeper). In this broad-ranging interview we discuss Bottlekeepers origin, their experience on Shark Tank, Amazon strategy, protecting intellectual property, and challenges and opportunities of scaling a direct to consumer business. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 186 of the Jason & Scot show was recorded on Tuesday, August 20th, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Amanda Tolleson, the Chief Customer Officer at Birchbox. In this broad-ranging interview, we discuss Birchbox's core business, their price increase, their personalization strategy, and their new partnership with Walgreens. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 185 of the Jason & Scot show was recorded on Tuesday, August 20th, 2019. live from the eTail East trade show in Boston, MA. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP184 - Tapestry CDO Noam Paransky Noam Paransky is the Chief Digital Officer at Tapestry, the parent company of Coach, Kate Spade, and Stuart Weitzman. In this broad ranging interview we discuss Tapestry's vision for a Global Digital Experience, some of the challenges with global localization, organization structures for a house of brands, and the future of commerce. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 184 of the Jason & Scot show was recorded on Tuesday, August 20th, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP183 - Jason Del Rey Land of The Giants Podcast We catch up with Jason Del Rey (@DelRey) Senior Correspondent, Commerce at Recode. Jason was last on episode 67. We discuss some recent industry events and get update on this two big projects: Code Commerce September 9 and 10, in New York City. Land of The Giants: The Rise of Amazon Podcast. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 183 of the Jason & Scot show was recorded on Thursday, August 8th, 2019

EP182 - Amazon Q2 Earnings and News Recap of Amazon 2019 Q2 Earnings. Starbucks productizing Mobile Order & Pay UPS/FedEx go to 7 day delivery FedEx quits Amazon Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 182 of the Jason & Scot show was recorded on Wednesday, July 31st, 2019

EP181 -'Think Like Amazon' Author John Rossman John Rossman is a former Amazon executive who helped launched and scale the Amazon Marketplace, and he's the author of "Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader". In this wide ranging interview we cover some of the 50 ideas from the book about how Amazon operates, as well as how the ideas can apply to other businesses, and what businesses that are competing with Amazon should know. You can read more from John on his blog "The Amazon Blog". Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 181 of the Jason & Scot show was recorded on Thursday, July 25th, 2019.

EP180 - Deloitte's Kasey Lobaugh, Surprising Consumer Changes Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP, he first appeared on episode 68. You can follow him on twitter at @klobaugh. Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. Kasey was last on the show for Episode 114, where he introduced "The Great Retail Bifrication." This time, Kasey is back with a new report, "The consumer is changing, but perhaps not how you think. A swirl of economic and marketplace dynamics is influencing consumer behavior." Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 180 of the Jason & Scot show was recorded on Thursday, June 20, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP179 - Edge Ascential VP Chris Perry Chris Perry is the Vice President of Global Executive Education for Edge by Ascential. Topics covered: Digitally Native Brands Brands Going Direct Crazy things CGP executives say Amazon Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 179 of the Jason & Scot show was recorded on Monday, June 17, 2019 http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP178 - Chewy IPO and Listener Questions Part 2 Recap of Chewy IPO (Chewy S1) Listener Questions Part 2: Q5: Nick Barrett Would be really interested to hear your guys thoughts on how an established e-commerce store should expand into new product categories. Is it a good idea to launch new niche websites through Shopify to do this, or is it better to keep focus within a single e-commerce site and expand within that? Q6 Rebecca Saunders Have you seen any recent data on the costs of customer acquisition online via the various channels, and how these have changed over time? I hear a lot anecdotally but haven't managed to access any reliable data. Thanks in advance! Love the show btw (all the way from rainy London). Q7 Amit Agarwal Have you ever done some research on e-commerce subscriptions such as amazon subscribe and save or autoship? Also, what is the industry trends for bark box, hello fresh and other bundle subscriptions? Q8: Parker Block Hey Scot, What do you see as likely business implications of rising appetite for anti-trust action (see FTC/DOJ announcement , Lina Khan joining Congress staff, etc ) on platforms which monetize consumer data ? Q9: Baxter Overman How do you put consumers at ease with in-home delivery services? (i.e. Walmart grocery). Wouldn't drop-off when the customer is home for certain items (or lockers) be easier to sell? Q10 Aakash Gupta What's your favorite app that you've downloaded in the last few months? Q11 Twitter: Natalie Dillon mentioned us as one of her top podcasts – thanks Natalie! Q12 Ted: Mixed use retail entertainment? Q 13 Michelle Grant Thoughts on pricing strategy in an omnichannel world where price transparency is high and filled with bots to find the lowest price Q15 Melissa Burdick The advertising race to the wallet – We've seen some big news lately: Target in talks to buy Triad, Walmart who is bringing advertising in house and just made a key hire Suresh as their CTO….where is this going for ads? Is it going to be a war for brands wallet? Is everyone going to take a page from the Amazon playbook, bring ads in house, and move to a self-service performance advertising, PPC world? Where is the $ coming/going to come from? In the chart below, it looks like Amazon is taking from Google. (I asked a big CPG this question and I asked where is this coming from – or are you just getting more $$? Their answer – more $$). How should brands prepare? Q16 Melissa Burdick Is Amazon going to do to walgreens/bartells/CVS what they did to the bookstore (kill the bookstore to build a bookstore) with the acquisition of pill pack + private label (aspirin, etc) and enable the ability to sell mass CPG profitably? Q17 Melissa Burdick Can Scot please update his Amazon Scape – how has it changed? Q18 Melissa Burdick When is Spiffy coming to Seattle? Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 178 of the Jason & Scot show was recorded on Tuesday, June 18th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP177 - Internet Trends 2019 and Listener Questions Part 1 A recap of Code Conference and Mary Meekers Internet Trends 2019 Presentation, as well as Part 1 of Listener Questions. Recap of the Code Conference in AZ. Recap of Mary Meeker "Internet Trends 2019" from Code Conference Listener Questions Part 1: Q1: Perry Solomon What do you project the effect of the FedEx contract termination to be, this especially applies to 3P merchants using FedEx for SFP? Q2: Danny Sheridan If a brand is ready to partner with an Amazon channel-consultant, how do they tend to find each other? Is the industry growing or shrinking from your point of view? Q3: Ben Kates How will the CDP change in the next 3 years? How does personalization continue to evolve? Thanks for all of your time and energy into the show. -Ben from CompassRed in Philadelphia Q4: Jamie Dooley Hey Jason & Scot! Have you heard any news or updates around Amazon Singularity? (combination of Amazon Vendor Central & Seller Central). I've heard the project's rumored codename is "Hybrexit"....? Tune in next time for listener questions part 2! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 177 of the Jason & Scot show was recorded on Friday, June 14th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP176 - Tuft & Needle Co-Founder JT Marino Tuft & Needle (@tuftandneedle) is the original digitally native direct to consumer mattress brand (founded in 2012). In 2018 they merged with Serta Simmons Bedding company. JT Marino is a co-founder of Tuft & Needle, now Chief Strategy Officer for Serta. Topics covered: Tuft & Needle origin story Merger with Serta State of the online mattress industry Tuft & Needles Amazon strategy Future of Direct to consumer model Omni-Channel opportunities Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 176 of the Jason & Scot show was recorded on Monday, June 3rd, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP175 - Hudson Yards and retail earning news Review of Hudson Yards mixed used shopping development in NYC (thye don't like to call it a mall). Upcoming Shows: Code 6/10 RetailX 6/25 NRF NXT 7/22 Etail East 8/19 Grocery Shop 9/15 Walmart, Macy's, Kohls earning reports. Direct to Consumer Valuations (Harry's, Away, and more) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 175 of the Jason & Scot show was recorded on Tuesday, May 21st, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP174 - Web Smith of 2PM Web Smith (@web) is the Founder and Editor-in-chief of 2pm, a curated, subscription-based media company. We cover a wide variety of topics around digitally native vertical brands, including the recent Harry's acquisition, and Away investment. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 174 of the Jason & Scot show was recorded on Wednesday, May 16th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP173 - Live show from ChannelAdvisor Connect http://jasonandscot.com This is a live presentation from the ChannelAdvisor Connect show in Austin, Texas. If you'd like to follow along, you can download the deck here: https://www.slideshare.net/retailgeek/jason-scot-show-channeladvisor-connect-2019 Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 173 of the Jason & Scot show was recorded on Monday, April 8th, 2019. http://jasonandscot.com

EP172 - Amazon Shareholder Letter and Q1 Results Amazon Annual Shareholder Letter Jeff Bezos released the Amazon 2018 Annual Shareholder Letter, which this year was focused the the phenomenal success and growth of the Amazon Marketplace. In the process, Amazon disclosed the breakdown of it's 1P and 3P revenue from 1999 - 2018, as well as giving us the "physical gross merchandise volume (physical GMV)" for the first time. In 2018 1p = $117B, and 3P = $160B. For a total GMV of $277B (which means US GMV is approx $161B). Prior to this disclosure we've all had to guess as the the actual size of Amazon's retail business. This makes Amazon the second largest retailer in the US, behind Walmarts $318B (excluding Sam's Club), and ahead of Krogers $116B. The letter also talks about the importance of companies being allowed to experiment (wondering as Jeff calls it), even if many of those experiments ultimately fail. No customer ever asked for AWS, but a few success like AWS can fun many failures. Even failures can be valuable, such as the Fire phone, which ultimately led to the Amazon Alexa. Jeff argues, that as the scale of a company grows, so much the scope of these failures. The letter takes a victory lap for some of the improvements in employee pay and benefits that Amazon has put in place and a challenge to other retailers. A challenge that other retailers like Walmart did not particular appreciate. As always, the letter closes with a reminder that the 1997 shareholder letter still accurately reflects the guiding principals of the company. It's very likely that this years letter, is in response to an increasing call from thought leaders and politicians to regulate and even break up large tech companies like Amazon. Q1 Results Revenue came in at $59.7B, 19% y/y growth ex-F) which was in-line with Wall Street consensus. Overall operating margin was 7.4% compared to a 5.2% consensus, so that was a clear beat. There is some concern about unit sales decelerating (a risk as Amazon saturates the market, and Prime membership plateau). Surprisingly, ad sales growth also plateaued but that was explained as mostly an accounting change. The big news from the Q1 earnings was that Amazon would be investing over $800M to move from free 2-day shipping for Prime members, to free 1-day shipping for Prime members. With most retailers already struggling to match Amazon's 2-day delivery promise, this is a meaningful moving of the goalposts by Amazon. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 172 of the Jason & Scot show was recorded on Monday, April 29th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP171 - DTC brands physical experiences A discussion of Direct-To-Consumer brands physical retail experiences, recorded live fromThe Domain mall in Austin. Jason & Scot were in Austin to speak at the annual ChannelAdvisor Connect conference, and took time out to do store visits at The Domain. Update: In the episode we state that Domain is owned by Simon Properties, which is not accurate. Domain is actually several developments that are separately operated. Domain Northside is operated by Northwood Retail, it is phase III of the development of the Domain. Domain I is operated by Simon Malls. Most of the tenants we were talking about are Domain Northside, Neiman Marcus is Domain. (5/24/2019) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 171 of the Jason & Scot show was recorded on Monday, April 8th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP170 - ThredUp President Anthony Marino Anthony Marino (@amarino) is the President of thredUp (@thredup), the nation's leading online marketplace for women's and kids'​ like-new apparel. Over 25,000 brands, ranging from Gap to Gucci, are listed on thredUP.com at prices up to 90 percent off retail. In this interview, we cover the basic thredUp value proposition, challenges and opportunities for the re-commerce business model, the dynamics of operating a two-sided marketplace, customer acquisition, reverse logistics, and the dynamics for brands in the re-commerce space. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 170 of the Jason & Scot show was recorded on Friday, February 22, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP169 - GGV Capital Principal Robin Li Robin Li is a principal at GVV Capital, a global venture capital firm that focuses on seed-to-growth stage investments across Consumer/New Retail, Social/Digital & Internet, Enterprise/Cloud and Frontier Tech sectors. The firm was founded in 2000 and manages $6.2 billion in capital across 13 funds. Past and present portfolio companies include Affirm, Airbnb, Alibaba, Peloton, Poshmark, Slack, Square, Wish, and many others. In this interview, we cover a wide range of topics around the hot trends in retail and consumer in North America, and we deep dive in what's going on with retail, social and e-commerce in China well. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 169 of the Jason & Scot show was recorded on Wednesday, February 20, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP168 - Bombas founder David Heath David Heath is the CEO and Co-Founder of Bombas (@bombas), a fast growing, energetic e-commerce apparel company, focused on making the most comfortable socks in the history of feet, while helping those in need. Founded because socks are the number one most requested clothing item at homeless shelters, for every pair they sell, they donate a pair to someone in need. In this interview, we cover a wide range of topics including the Bombas founding story, their SharkTank experience, the DTC business model and growth challenges, social marketing, innovation, the brick and mortar. If you're inspired by the Bombas story, they are hiring! FREE SOCKS included. https://boards.greenhouse.io/bombas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 168 of the Jason & Scot show was recorded on Friday, February 22, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP167 - Instagram Checkout Hot Take This episode is a hot take on Checkout on Instagram feature. We cover the main features, details about the closed beta, potential pros and cons, and a recommendation for brands thinking about selling on Instagram. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 167 of the Jason & Scot show was recorded on Wednesday, March 20th, 2019. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer and Scot Wingo, CEO of GetSpiffy and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP166 - Shipsi CEO Chelsie Lee Shipsi CEO Chelsie Lee" data-medium-file= "https://i0.wp.com/retailgeek.com/wp-content/uploads/2019/03/shipsi-CEO.jpg?fit=300%2C169&ssl=1" data-large-file= "https://i0.wp.com/retailgeek.com/wp-content/uploads/2019/03/shipsi-CEO.jpg?fit=975%2C548&ssl=1" data-recalc-dims="1" data-lazy-loaded="1" /> Chelsie Lee (@ChelsieAnnLee) is the CEO and Co-Founder of Shipsi, a software solution for aggregating and managing last mile delivery services. In this interview, we cover a wide range of topics including last mile solutions, curbside pickup versus delivery, changing customer behaviors, and the Amazon effect. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 166 of the Jason & Scot show was recorded on Wednesday, February 20, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP165 - Amazon Alexa's David Isbitski David Isbitski (@thedavedev)is the Chief Evangelist for Alexa at Amazon. In this interview, we cover a wide range of topics including the growth of the Alexa platform, the evolution of the developer community, the future of voice, and voice commerce specifically. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 165 of the Jason & Scot show was recorded on Friday, February 22, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP164 - News live from ICSC OAC http://jasonandscot.com Jason & Scot gave a presentation at the International Council of Shopping Centers Open Air Centers show in Austin Texas and got together afterward to record a news update. Amazon Project Zero - New brand protection program Walmart Earnings. Same store sales up 4.2%, E-Com for the quarter up 43% (up 40% for the fiscal year), guidance for next year is that e-com will grow 35%. Profitability of e-commerce continues to be a challenge for Walmart, and they expect that to continue. Walmart stores offering "Online Grocery Pickup" (OGP)_ grew from 800 to 2100 stores this year, and is expected to grow to 3100 next year. JCPenneys Earnings. Revenue down 8.4%, same store sales down -4% (vs. 4.3% expected). They announced the closure of 18 stores, and said to expect more in subsequent years). L Brands Earnings - Victoria's Secret same store sales down 7%, will close 53 stores. FedEx launched a new delivery robot, SameDay Bot Stamps.com dropped it's exclusive deal with USPS, a possible precursor to an Amazon partnership (or acquisition). Target launched Target Plus, a new invite only marketplace to expand Targets online assortment. Marketplace software vendor Mirikl announced a new $70M fund raise, reflecting investor confidence in the marketplace model. Jason will be at ShopTalk in Las Vegas next week and will moderate two panels: MONDAY, MARCH 4, 2019 TRACK 4, SESSION 4: 2:50PM - 3:30PM TOPIC: Selling on Marketplaces John Evons, VP, Global Direct-to-Consumer, KEEN Bridget Davies, VP, Revenue & Seller Growth EBay Jordan Bass, Head of eCommerce, The Wonderful Company TUESDAY, MARCH 5, 2019 TRACK 2, SESSION 5: 3:35PM - 4:15PM TOPIC: Creating a Single View of the Customer Charlie Cole, Chief Ecommerce Officer, Samsonite Steve Miller, SVP, Marketing & eCommerce, JOANN Stores Greg Fancher, SVP & Chief Information Officer, Express Jason and Scot will be giving a joint presentation (and recording a live show) from ChannelAdvisor Connect in Austin on April 8th and 9th. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 164 of the Jason & Scot show was recorded on Thursday, February 28th, 2019. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer and Scot Wingo, CEO of GetSpiffy and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Digital Alcohol with Diageo and Drizly Jason & Scot will be podcasting live from the eTail West which is held Feb 19-22 in sunny Palm Springs, CA. As a special gift to listeners, you can use the code JASONSCOT for 20% off. This episode is a deep dive into the digital alcohol market with Diageo and Drizly. Taylor Burton (@TBurton86) is the VP of Strategic Partnerships at Drizly, the world's largest alcohol marketplace to shop beer, wine and spirits, currently available in 95 cities. Wayne Blum (@waynegblum) is is the Director, U.S eCommerce strategy and partnerships at Diageo, A global leader in beverage alcohol, with over 200+ brands. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 163 of the Jason & Scot show was recorded on Monday, February 11th, 2019. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer and Scot Wingo, CEO of GetSpiffy and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. http://jasonandscot.com

EP162 - Amazon Q4 2018 Earnings Hot Take Jason & Scot will be podcasting live from the eTail West which is held Feb 19-22 in sunny Palm Springs, CA. As a special gift to listeners, you can use the code JASONSCOT for 20% off. This episode is a hot take on Amazon Q4 2018 earnings Amazon Q4 Earnings Highlights $72.4BB, which is a 20% y/y increase $19.4B in Free cash flow Amazon grew North America 18% y/y and International 15% y/y, for a blended growth rate of 17% Unit growth decelerated to 14% from 15% in Q3 Revenue from brick and mortar down 3% Amazon Web Services - Grew 45% to $7.4B for the quarter and generated $2.2b in operating income which was up 61% y/y Marketplace 52% of units, down from 53% levels in Q2 and Q3 Wingo GMV estimate -> 150B GMV for the quarter. $450B GMV for the year ($300B GMV in North America). Amazon Ad Business - grew 95% y/y to $3.49B (Estimated $10B for the year) Pivotal estimates $38B by 2023 Jason & Scot will be podcasting live from the eTail West which is held Feb 19-22 in sunny Palm Springs, CA. As a special gift to listeners, you can use the code JASONSCOT for 20% off. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 162 of the Jason & Scot show was recorded on Thursday, January 31st, 2019. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer and Scot Wingo, CEO of GetSpiffy and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP161 - Verizon Enterprise Solutions GVP, Michele Dupre Episode 161 is an interview with Michele Dupre, GVP of Verizon Enterprise Solutions, live the National Retail Federation Big Show. We cover a variety of topics including: Verizon's Holiday Retail Index Findings 5G and it's likely impact on commerce Security Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 161 of the Jason & Scot show was recorded on Tuesday, January 15th, 2019. https://jasonandscot.com

EP160 - CES 2019 Recap, and NRF Update Episode 160 is a recap of the 2019 Consumer Electronics Show, and an update from the Nation Retail Federation Big Show. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 160 of the Jason & Scot show was recorded on Monday, January 14th, 2019.

EP159 - 2019 Predictions and 2018 Recap Our annual predictions episode for 2019 and a recap of our 2018 predictions. 2018 Recap - Predictions made on episode 112 Scot Mallageddon 2.0 - We saw 7000 stores close in 2017, I think this accelerates in 2018 as the 30-40% of weak malls fail closures. YES Amazon will NOT buy another offline retailer, triples down on private label. YES Amazon will squarely get in the last mile business in 2018 and compete with FedEx and UPS. NO Amazon's ad group will get so large that they have to break out details about it and everyone will be shocked at how large it has gotten so quickly YES Walmart will make a big M+A - top candidates would be Instacart, postmates and eBay. YES Somebody acquires Magento, or they go public. YES 5/6 Bonus - Amazon comes out with Alexa powered wireless earbuds - because I want them. NO Jason Grocery gets disrupted by digital (led by curbside pickup). Digital grocery doubles in US, at least one delivery firm peters out.YES Drug gets disrupted by digital. NO AI Gap - biggest trend of 2018 NO Voice - Huge but not for commerce. YES Payments - Retail digital wallets die (except Starbucks/Walmart/Amazon). Bitcoin tanks. YES 3/5 Bonus - Amazon launches a wearable. NO . Scot crushes Jason! 2019 Predictions Scot At least 5k more store closures in 2019 Amazon - Prof Galloway is big on Amazon having to create a AWS spinoff and has moderated that to tracking stock. I'm going to predict Amazon doesn't do either of those things. But this WILL be the year they break ads out. eBay/Alibaba - I think this is the year when the both need to do something big and the stars are aligning for a combination there. Shopify gets acquired by one of the big ad-based companies (facebook/google most likely) Walmart stumbles in e-commerce Jason Amazon store count exceeds 1000 stores Walmart buys a last mile firm Another big bankruptcy (going to be a tougher than expected year, JCP, category killers Office, BBBY, Neiman) Mobile commerce revenue passes Desktop - Aided by PWA's, and payment API's we see mobile gap narrow Fads (Voice Commerce, Customer facing AI, SocialCommerce, VR BlockChain) Bonus: Amazon breaks out Prime revenue. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 159 of the Jason & Scot show was recorded on Sunday, January 6th, 2019. www.jasonandscot.com

EP158 - NYC Holiday Store Visits We're in the peak of the holiday season, which means Jason is going to be visiting stores. This year he went to NYC and visited 33 new or updated store concepts. If you'd like to follow the tour yourself, here the Retailgeek NYC Retail Map. Some favorites this year included: Nike Dyson Allbirds Amazon 4 Star Casper Covergirl FAO Schwarz Glossier Google Hardware Macy's (especially the B8ta shop-in-shop) Showfields Some disappointments included: Restoration Hardware Saks Apple Away Amazon News Bloomberg article had a great piece about the 1099 amazon delivery network Amazon extended delivery window Amazon new air hub in DFW WSJ article on CRAPfest Amazon Go in airports Small format Amazon Go Opening Amazon Go in UK Other News IBM sold its commerce platform (Websphere) to HCL Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 158 of the Jason & Scot show was recorded on Monday, December 17th, 2018. Happy holidays everyone... talk to you in 2019!

EP157 - Bain & Company Partner Cesar Brea Ceasar Brea (@cesarbrea) is a partner at Bain & Company, focused in the Advanced Analytics and Marketing practices. We cover a variety of topics related to the disruption and future of commerce. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 157 of the Jason & Scot show was recorded on Monday, November 19th 2018.

EP156 - Profitero's Keith Anderson Holiday Recap Keith Anderson (@KeithAnderson) is the SVP of Strategy and Insights at Profitero. Profitero is a leading global provider of e-commerce analytics for brands and retailers. As head of strategy & insights for Profitero, Keith leads Profitero's product strategy and global analyst team. In this episode, we discuss Keith's insights around last weeks Cyber-5 as well as 2018 in general. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 156 of the Jason & Scot show was recorded on Thursday, November 29th, 2018.

EP155 - Cyber-5 Recap w/ Adobe's Tamera Gaffney. Tamara Gaffney (@tamarag) is the Adobe's Principal Analyst, Experience Index. Tamera joins us to discuss the holiday e-commerce results from Black Friday through Cyber Monday (Cyber 5). Tamera has access to anonymous, and aggregated data from more than 5,000 companies worldwide that use the Adobe Digital Marketing Cloud (including Adobe Analytics formerly known as Omniture), which represents one of the largest samples of the overall e-commerce industry available. Her team publishes useful insights based on that data throughout the year. Adobe 2018 Holiday Forecast and Realtime Holiday Dashboard Adobe Digital Insights Adobe CyberMonday Press Release Long time listeners will remember that Tamara first appeared on Episode 60 with Holiday Predictions for 2016, and Episode 109 for a recap of 2017 Cyber-5. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 155 of the Jason & Scot show was recorded on Wednesday November 29, 2018.

EP154 - Turkey-5 2018 Recap Episode 154 is a quick recap of all the retail and e-commerce activity over the Turkey-5 weekend (Thanksgiving through CyberMonday). Jason interviewed by eMarketer about AmazonGo stores Jason article in Forbes "The Future of Brick-And-Mortar Retail is Mobile" Adobe Revenue YoY Growth Thurs $3,700,000,000 28.00% Friday $6,200,000,000 23.60% Sat $3,200,000,000 25.00% Sun $3,200,000,000 25.00% Monday $7,900,000,000 29.00% Turkey 5 $24,200,000,000 26.41% Nov-Dec $124,100,000,000* 14.8%* * Adobe Forecast Amazon Cyber-5 Press Release Salesforce Holiday Insights Hub Adobe Holiday 2018 predictions, actuals, and analysis IBM Analytics Outage J Crew Website Outage Google and Facebook Outages Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 154 of the Jason & Scot show was recorded on Tuesday, November 27, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP153 - Pre-Thanksgiving Industry News and Listener Questions Thanksgiving road trips with Jason & Scot have become a tradition in the digital shopper marketing industry. Here is an hour of new and listener questions, to get you ready for the Turkey-5 holiday! Spiffy announces connected car initiative. The first connected car feature grants limited access to vehicles through OEM (Original Equipment Manufacturer) connected car capabilities. Eliminating the step of handing off keys prior to a service makes Spiffy's on-demand services even easier for customers. Amazon News HQ2/3 discussion Amazon offers free shipping w/o Prime (how will Target/Walmart respond) Apple establishes an official presence on Amazon Other News 11.11 Recap Walmart earnings (e-com up 43%) Walmart CEO Doug McMillon on Tim Ferris podcast New store concepts dominated by mobile experiences 7Fresh (JD Grocery) New Nike NY Store "House of Innovation 000" 7-11 scan and go Sams Club Now Amazon Go / 4-Star / Books Listener Questions Sri Rajagopalan Is the Amazon business in consumables really growing? Why are we not embracing Alibaba in the USA? Anonymous Anker rose to be a powerhouse of an Amazon business. Can you analyze their changes to highlight the overall marketplace transition to differentiated product development? Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 153 of the Jason & Scot show was recorded on Sunday, November 18, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP152 - Salesforce.com Shopper First Research with Rick Kenney Rick Kenney (@rickkenney) is Head of Consumer Insights at Salesforce. Rick recently completed a "Shopper First Retailing" study in conjunction with Publicis.Sapient. The study included data from: Shopper activity: Digital shopping behavior of 500+ million shoppers Consumer survey: Preferences of 6,000 global consumers Mystery shopping: 70 brick-and-mortar stores evaluated for consumer experience Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 152 of the Jason & Scot show was recorded on Monday November 12th 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP151 - Tyson Food E-Commerce VP Tim Madigan and Samir Bhavnani of 1010data Tim Madigan is the Vice President of eCommerce at Tyson Foods. Samir Bhavnani is the Vice President Consumer Insights at 1010data. We caught up with Tim and Samir at the 2018 GroceryShop tradeshow in Las Vegas. "The State of Grocery" PDF Report from 1010data Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 151 of the Jason & Scot show was recorded on Monday, October 29th, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Amazon plans to split HQ2 to two cities Amazon Plans to Split HQ2 Evenly Between Two Cities (WSJ) Amazon Plans to Split HQ2 Between Long Island City, N.Y., and Arlington, Va. (NY Times) GroceryShop Recap GroceryShop is the first year of a new show focused on disruptive trends, technologies and business models in grocery & CPG that includes both established and startup CPG brands, supermarkets, c-stores, drug stores, discount stores, ecommerce players, warehouse clubs, grocerants and non-traditional grocery retailers. The show took place October 28-31 in Las Vegas, at the Aria Hotel and Convention Center. Jason's Activities Jason interviewed Sanjiv Mehra, co-founder and CEO EOS products for a keynote fireside chat Jason moderated a panel "Evolving CPG Retailer relationships" with Constellation Brands, e.l.f. Beauty, and Fairway Market Jason moderated a panel "Using product content to build brands" with Boston Beer Company, Chobani, and The Wonderful Company Keynotes Yael Cosset, Chief Digital Officer, The Kroger Co. Andy Katz-Mayfield, Co-Founder & CEO, Harry's Sanjiv Mehra, Co-Founder & Co-CEO, eos Products Apoorva Mehta, Founder & CEO, Instacart Chieh Huang, CEO, Boxed Nina Barton, President, Global Growth, Kraft Heinz Luke Jensen, CEO, Ocado Solutions Narayan Iyengar, SVP, Digital & eCommerce, Albertsons Companies Nick Green, Co-Founder & CEO, Thrive Market Key Themes Digital Disruption of Grocery Store picking vs. Dedicated Fulfillment Center Startup Brands vs. New products from established Companies Private Label/Owned Brands Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 150 of the Jason & Scot show was recorded on Monday, November 5th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Happy Birthday, to Jason's wife, Leila! Scot Wingo is contributing the Forbes Digital Council, and writing about his new Vehicle 2.0 Framework. Introducing Vehicle 2.0. Jason Goldberg is also contributing to a regular retail column on Forbes, starting with his first article: What Competitors Are Missing About Amazon's New 4-Star Retail Concept. Scot is appearing in a national TV spot promoting his alma mater, North Carolina State, "Think and Do!" Jason is leading several sessions at GroceryShop October 28-31 in Las Vegas, including a keynote interview with Sam's Club Chief Merchant Ashley Buchanan. Amazon Earnings: Amazon's third-quarter earnings beat Street estimates, but its revenue and fourth-quarter outlook fell short of expectations. Revenue: Revenue increased +29% Y/Y (+30% ex-FX) to $56.58B, 1% below the Street's $57.11B. 29% Revenue growth was below consensus expectations as Int'l revenue disappointed with a ~$1B shortfall. North America revenue (ex-AWS and ex-WF) of $30.10B was up 25%, in line with 2Q18 growth. International revenue of $15.55B was up 13% (+15% ex-FX), a notable deceleration from 27% growth in Q2 (+21% ex-FX). AWS revenue of $6.68B was up 46%, down from +49% growth in Q2 but in line with expectations. Physical Stores revenue of $4.25B was slightly ahead of consensus expectations. Amazon's "other" category, aka advertising, jumped 123% to $2.5 billion in revenue AWS revenue: $6.68 billion vs. $6.71 billion estimated, according to FactSet Net income, meanwhile, grew more than 10-times from the year-ago period, to a record-high $2.8 billion, marking the fourth straight quarter of topping $1 billion in profits. The $3.7 billion in operating income far-exceeded Street estimates of $2.1 billion GAAP Operating Income of $3.72B was higher than the Street's $2.12B. Gross margin of 41.7% came in above the Street's 40.5%. GAAP Operating Income margin of 6.6% was higher than the Street's 3.7%. Profitability, once again, was a positive surprise with Op Inc ~$1.5B ahead of consensus expectations, Other News: Implications of the US pulling out of UPU Treaty Implications of Sears bankruptcy Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 149 of the Jason & Scot show was recorded on Thursday, October 25th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP148- Amazon 4-Star Retail Concept Store Amazon 4-Star, Amazon's latest brick and mortar retail concept, opened in the SOHO neighborhood of New York City on Thursday, September 27th. The premise that its assortment of merchandise available in the store is rated 4-star or higher, curated by customers, a top seller or is new and trending on Amazon. Jason was on-hand for the grand opening and gives a first-hand account. "What Competitors Are Missing About Amazon's New 4-Star Retail Concept" from Forbes. Overview of Amazons brick and mortar formats to date Description of the Amazon 4-Star Store Digital Fact Tags SoluM is the hardware provider Checkout Experience Implications for other retailers Upcoming: Groceryshop October 28-31, Las Vegas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 148 of the Jason & Scot show was recorded on Monday, October 1st, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP147- Industry News, Amazon, Apple, Recode, Shop.org, and holiday forecasts It's a news-a-palooza this week including including Amazon, Apple, Recode, Shop.org, and holiday forecasts and more. Scot and I get together in person in Chicago to discuss all the news an implications. Amazon News Amazon Go opens in Chicago and Jason has a trip report Bloomberg reports Amazon may have plans to open 3000 Amazon-Go stores Amazon Storefronts is a new feature for small businesses to curate collections Amazon has launched a new AI based visual discovery tool, Amazon Scout SnapChat and Amazon have partnered on a new social shopping experience, using visual search Amazon launched 14 new Echo devices Amazon and Good Housekeeping partner on Mall of America Pop-Up Apple News Iphones ship with new commerce features Background NFC Scanning Native QR Scanning Augmented Reality in web-browser via ARKit 2.0 Other News Holiday forecasts are beginning to come in Deloitte: 17-22% ($128b-$134b) (19.5% midpoint) Internet Retailer 15.5% ($120b) Forrester (preliminary) forecast 14-16% Adobe acquires Marketo Farfetch (luxury e-commerce marketplace) has successful IPO Event Recaps Code Commerce in New York. All the interviews are available on YouTube (thanks to @DelRey) Shop.org in Las Vegas. Interesting new vendors: Seek - Augmented Reality in Mobile Browser hosted solution for retailers/brands. Hero - Connecting online shoppers live with associates in the physical store. Upcoming: Groceryshop October 28-31, Las Vegas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 147 of the Jason & Scot show was recorded on Monday, September 24th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Sucharita (Mulpuru) Kodali @smulpuru is the Vice President and Principal Analyst at Forrester Research covering retail and e-commerce. She has previously worked at Saks Fifth Ave, Toys R Us, and Walt Disney Company. In this interview, we cover a wide range of topics including shop.org 2018, Amazon, marketplaces, holiday 2018 predictions, personalization, and the future of e-commerce. Upcoming: Groceryshop October 28-31, Las Vegas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 146 of The Jason & Scot Show was recorded on Thursday, September 20th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP145 - Industry News Amazon, Walmart, Apple Amazon News Amazon (briefly) passes $1 trillion market cap J-Crew selling on Amazon New Amazon Ad tracking pixel Amazon Go opens third store (with more announced openings in IL, CA, and NY) Apple News New iPhones being announced 9/12 iOS 12 Ipads/AppleWatch Other News Instagram Shopping App Kylie Cosmetics coming to Ulta Walmart Premium Outdoor Store Who will win holiday toys? Kroger Simple Truth expands to China Upcoming: Shop.org September 12-14th, Las Vegas Groceryshop October 28-31, Las Vegas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 145 of the Jason & Scot show was recorded on Wednesday, September 5th, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.