The Jason & Scot Show - E-Commerce And Retail News

EP213 - Deloitte's Kasey Lobaugh Recessions and the Future of Retail Episode 213 is an interview with Kasey Lobaugh, Principal and Chief Retail Innovation Officer for Deloitte. This time we discuss a report Deloitte published last year "Boom, gloom, or doom? What the next recession might mean for consumer companies" which is suddenly very relevant to retailers facing the Covid-19 epidemic. Kasey also gives a sneak preview of new report exploring the history of predictions around "The Future of Retail". Look for announcement about that research on Kasey's twitter feed @klobaugh http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP212- Jason & Scot Show Live Listener Questions About Covid-19 Impact On Commerce Episode 212 is a live show featuring audience questions about Covid-19 and it's potential long term impact on retail. Jason & Scot get to interact with listeners live. It's also a rare chance to watch the podcast, as the episode was recorded with video, watch it on YouTube. Subscribe to the audio version of the podcast at: http://jasonandscot.com. (or wherever you listen to podcasts) Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP211 - ThirdLove Co-Founder David Spector David Spector is the Co-Founder of ThirdLove, a digitally native direct to consumer women's intimates brand. Dave founded the company with his wife Heidi Zak. In this interview with Dave, we discuss the origin of the company, their data driven approach to designing products, the challenges with scaling a DTC company, and the potential role of omni-channel. We also discuss their public feud with Victoria Secret. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 211 of the Jason & Scot show was recorded live from the Etail West tradeshow in Palm Desert on Wednesday, February 26th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP210 - Amazon Grocery and News Episode 210 is a recap of the weeks news, including eTailWest recap, Amazon Go Grocery, Walmart new programs, impact of Coronavirus, and retailer earnings reports. eTail West recap Amazon Amazon Go Grocery Amazon Grocery Micro Fulfillment Amazon Basics Bedding Pop-Up Jason's Forbes article on digital grocery: The Race To Reinvent Grocery: How Amazon, Walmart And More Are Trying To Conquer The Space Coronavirus US malls 'will be hit hard' if coronavirus worsens, study finds Walmart Walmart+ Walmart Fulfillment Service (WFS) Merchandising Reorg Other Saks - CEO Helena Foulkes to step down Nordstrom - Erik Nordstrom named sole CEO L Brands - Sells Victoria Secret, Les Wexler steps down Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 210 of the Jason & Scot show was recorded on Wednesday, March 4th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP209 - Moosejaw CEO Eoin Comerford Eoin Comerford is the CEO of MooseJaw. An omni-channel outdoor retailer, acquired by Walmart in 2017. In this interview with Eoin we discuss Moosejaw's unique positioning as "The most fun outdoor retailer on the planet" and some of the innovative marketing campaigns Moosejaw has developed. We also explore their omni-channel strategy, rewards program, owned products, and some of the systemic headwinds facing the apparel industry. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 209 of the Jason & Scot show was recorded live from the Etail West tradeshow in Palm Desert on Tuesday, February 25th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP208 - Elliot CEO and Founder, Sergio Villasenor Sergio Villasenor (@sir_gee_ohhhhh) is the CEO and Founder of Elliot. Elliot is a modern, mobile first e-commerce platform that describes itself as: "The easiest way to sell there, there, there too, yes there & yes all the way over there. No-code e-commerce platform for every there & where you want to sell." In this interview with Sergio, we get a great overview of Elliot's features, what sets it apart, and what their vision for the first is. Sergio also breaks some news about the platform. As of April 1st, they will offer a free SaaS version (except for payment processing fees), and will open source the entire platform. You can join Elliots WhatsApp group by sending a message to 347-715-0728, and get early access to new features. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 208 of the Jason & Scot show was recorded on Thursday, February 20th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP207 - "Billion Dollar Brand Club" author Lawrence Ingrassia h Lawrence Ingrassia ([email protected]) is the author of "Billion Dollar Brand Club: How Dollar Shave Club, Warby Parker, and Other Disruptors Are Remaking What We Buy". (Amazon Affiliate Link) In this interview with Larry, we discuss many of the brands covered in the book including Dollar Shave Club, Warby Parker, eSalon, Mohawk, Anker and Tuft & Needle, as well as many of the ecosystem companies that developed to enable the DTC movement including Facebook, Quiet Logistics and Locus Robotics. We discuss the trends of DTC companies turning to brick and mortar. New ways to leverage data to identify product niche (what Larry called the "money-balling of DTC), and what the future may hold for DTC. We also cover events that happened after the book was published, including the FTC's blocking the Harry's acquisition, Caspers IPO, management challenges at Away. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 207 of the Jason & Scot show was recorded on Tuesday, February 11th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP206 - Amazon Q4 2019 Earnings Deep Dive Amazon released their Q4 2020 earnings on Thursday Jan 30th. In a holiday quarter that has proved to be challenging for many retailers, Amazon soundly beat analyst expectations, and raised their governance for Q1 2020, driving their stock up. Amazon's market cap is currently larger than the next six largest retailers combined, and their competitive advantage may be even greater. In this weeks episode we do a deep dive into all the details of the earning report. We look at top line results, AWS, ads, physical retail, and Logistics. We break down what it all means, and leave you with our conclusions. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 206 of the Jason & Scot show was recorded on Friday, January 31st, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP205 - CES and NRF 2020 Recap CES 2020 was in Las Vegas Jan 7th - Jan 10th. NRF Big Show 2020 was in New York Jan 11-14th. Scott Galloway (ProfG) hosting a 2020 Tech Prediction lecture the evening of Jan 14th. PSFK Future of Retail 2020 event on January 15th. We recap them all with a lens on what's relevant to retailers and digital shopper marketers. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 205 of the Jason & Scot show was recorded on Wednesday, January 23nd, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Google Automated Transcription of the show Transcript Jason: [0:24] Welcome to the Jason and Scot show this is Episode 205 being recorded on Wednesday January 22nd 2020 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scot Wingo. Scot: [0:39] Hey Jason and welcome back Jason Scott show listeners well those of you that are regular listeners have probably realized we has been a little while since we put out a show and the reason why is my colleague Jason here has been traveling like a crazy man. Jason: [0:55] This is true I have my annual fun start to the year with the whole CES in RF Marathon which I just got back from. Scot: [1:06] I thought this year you weren't doing CS what what what happened we had a client call and Russia. Jason: [1:11] Did end up yes having to go for a shorter than usual stay at CES but I did end up having to make an appearance. Scot: [1:18] What happens when you're the chief digital retail e-commerce strategist goes goes that way. Jason: [1:25] Yes when you yes it's true when you have that many words in your title like unplanned trips are part of the bargain. Scot: [1:33] Coco we thought would use most the show to kind of catch up on that and then try to work some news in there too let's start at CES in the first of all big question did you get any new gadgets. Jason: [1:45] You know a disappointing year for me personally and part of that may be because it was a shorter trip the, the stuff like the stuff I tend to discover that like I personally want is maybe deeper in the CES catalog and I maybe didn't get to all of those booths this year I kind of had to hit the main. Main Milestone booths so yeah nothing super excited I got I maybe have a little. Personal problem hoarding Chargers and cables and so there are some nice new, um third-party chargers for the Macbook so I did get a new anchor and the new hyper juice hundred watt charging systems. Yeah no no super important purpose but yes I have some new Chargers that I have to hide from my wife I don't think she even cares about the spending I think she just cares about all the space that the unused. Chargers take up in our life. Scot: [2:50] Yeah there's a drawer there where they all could live. Jason: [2:52] Yeah in my workshop it's more of a a system of drawers for. Scot: [3:01] They buy hcf like the 1985. Jason: [3:05] I mean people people laugh at me but then we need to find a 30 pin Mac charger for iPhone 3 I have one. Scot: [3:14] Boom I got it yeah. Jason: [3:18] Yeah so yeah got some new Chargers and I did this is kind of CES adjacent but I did get all new networking hardware for my home office so I think you and I both did internet connection upgrades. For the holidays and I added a fancy new firewall router access point and switch. Scot: [3:44] Furcal are you gigabit. Jason: [3:46] I am so so Comcast just add a gigabit in my neighborhood so we upgraded to gigabit and then I'm using, this cool new device called the unify dream machine, which is from I want to say it's a Ubiquiti networks and they do a lot of. Commercial Wi-Fi equipment for like schools and institutions and things and so this is a a. A Wi-Fi access point a firewall and and said a managed switches that are all controlled from their commercial software. Way overkill for a home network but fun for tinkering. Scot: [4:35] Yeah I think I've seen one of those is it a it looks like a little cylinder. Jason: [4:39] It exactly so historically like they met they mostly make rack-mounted equipment and this is the first time they've, they've made an all-in-one that that is supported by their sort of, business level software and it looks like a cylinder and in fact it reminds people a lot of, discontinued Apple Wi-Fi access point and so there's some people from that we're big fans of that, that I forget what that was called like they are. Scot: [5:11] I had one I can't remember it's called him. Jason: [5:16] So yeah so people people think it's the spiritual successor to the Apple. Scot: [5:23] Cool what else any interesting Commerce news is he yes. Jason: [5:27] Yeah I actually thought it was a reasonably important year for Commer

EP204 - 2020 Annual Predictions 2019 Recap - Predictions made on episode 159 Scot At least 5k more store closures in 2019. Yes. 9,300 US store closures per Coresight. Amazon – Prof Galloway is big on Amazon having to create a AWS spinoff and has moderated that to tracking stock. I'm going to predict Amazon doesn't do either of those things. But this WILL be the year they break ads out. Yes. Galloway was wrong. eBay/Alibaba – I think this is the year when they both need to do something big and the stars are aligning for a combination there. Nope. Shopify gets acquired by one of the big ad-based companies (facebook/google most likely) Nope. Walmart stumbles in e-commerce. Nope Score 2/5 Jason Amazon store count exceeds 1000 stores Nope. 571 Amazon Stores 22 Book 15 4-Star 8 Pop-ups 25 Go 2 liquor 499 Whole Foods Walmart buys a last mile firm Nope Another big bankruptcy (going to be a tougher than expected year, JCP, category killers Office, BBBY, Neiman). Yep (Payless ShoeSource, Destination Maternity Shopko,Forever 21, ShopKo, Gymboree, Things Remembered, Charlotte Russe, Diesel, Z Gallerie, Charming Charlie, Barneys, Sugarfina, etc ...) Mobile commerce revenue passes Desktop – Aided by PWA's, and payment API's we see mobile gap narrow. Nope. 60/35/5 Desktop/Mobile/Tablet Nov-Dec via Adobe. Fads (Voice Commerce, Customer facing AI, SocialCommerce, VR BlockChain). Yes BONUS: Amazon breaks out prime revenue (No) Score 2/5 An epic fail for Jason & Scot! It turns out the future is difficult to see (and our case the timing is also tough). 2020 Predictions Scot Shopify wilts a bit - new competition comes out with different angles (marketcap stays static) Fedex does something drastic - buy eBay? Merge with Alibaba? The year of returns - "happy returns" - a startup raises $100M+ in space. Mallageddon continues At least another 8k stores Google gets aggressive in ecommerce 10% traffic to 'shopping actions' buy ebay/fedex Jason Walmart - growth slows due to completion of grocery build out. Marc Lore leaves Walmart. Amazon - Opens affordable grocery concept. Digital grocery wars heat up. Owned brands continue to grow. 5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). Installment Payments heat up - At least one company is acquired (Affirm, Afterpay, Klarna, QuadPay, Sizzle) Digital in-store heats up, QR codes make a comeback Bonus: Cashier-less stores (Amazon Go), blockchain, 5G, big data, and personalization won't have a significant impact on retail. No DNVB will break out. No major retail anti-trust actions in US. Brick & Mortar Marketplaces won't take off (Showfields, Neighborhood Goods, B8ta). Shopify won't compete with Amazon. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 204 of the Jason & Scot show was recorded on Thursday, January 2nd, 2020. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. http://jasonandscot.com Google Automated Transcription of the show Transcript Jason: [0:24] Welcome to the Jason and Scott show this is episode at 204 being recorded on Thursday January 2nd 2020 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scott Wingo. Scot: [0:40] Hey Jason and welcome back Jason Scott show listeners will Jason happy New Year happy new decade hope you had a really good last decade and I hope you had a good holiday. Jason: [0:53] I did Happy New Year to you. I'm with you on that new decade but they're you know there's some controversy about whether it is a new decade or not. Scot: [1:01] Yeah I don't believe that it's a it's a 10 plus one problem we'll just to sweep sweep past. Jason: [1:07] Yeah it's the twenties as far as I'm concerned so. Yes but it has already happened I nailed our intro despite the fact that we typed 2019 in the show notes. Scot: [1:22] Azle Easter I got them there for you you found it. Jason: [1:25] Yeah I was I felt I felt special about myself that I was able to fix that on the Fly. Scot: [1:32] Who said the most important question is have you been able to see the new Star Wars movie. Jason: [1:36] Oh my God Scott I've been thinking about you nonstop because yes I got to see the new Star Wars movie and obviously we'll will be spoiler-free but I I was totally happy with it and enjoyed it. Scot: [1:48] Yeah yeah me too weird thing happen to me where I've gotten to where I kind of like the Mandalorian almost better than the movies so I don't know. Jason: [1:57] So here's why I've been thinking about you nonstop my 4 year old is now both feet in on Star Wars everything. Scot: [2:06] Good quality parenting right there. Jason: [2:08] So we wouldn't want some of the movies there's a ton of like kid-friendly Star Wars content you probably knew all

EP203 - Shopper insights from NPD Checkout NPD Checkout is a product from NPD that scan physical and digital receipts from a panel of more than 100,000 users to get a unique look into consumer purchase patterns in a variety of product categories. Jeremy Allen, Group President of Checkout, and Patty Altman, SVP Client and Business Development at Checkout join us to discuss what we can learn about the holiday from their dataset. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 203 of the Jason & Scot show was recorded on Tuesday November 16th, 2019.

Support the Show: The Jason & Scot Show as been nominated for "Best Retail Media Resource" by the VIP awards. We'd appreciate your support, if you could take a minute to vote for us. Adobe Recap Taylor Schreiner is the Director of Adobe Digital Insights. He uses Adobe's data to give us a recap of the Cyber 5 (the five shopping days from Black Friday through Cyber Monday, this year Nov 29 - Dec 2). Adobe Holiday Dashboard Thanksgiving 11/28 - $4.2B (up 14.5% YoY) below forecast of $4.4B Black Friday 11/29 - $7.4B (up 19.6% YoY) below forecast of $7.5B Saturday - 11/30 - $3.6B (Up 18% YoY) at forecast Sunday - 12/1 - $3.8B Monday - 12/2 - $9.4B (up 19.7% YoY) at forecast Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 202 of the Jason & Scot show was recorded on Wednesday December 4th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Support the Show: The Jason & Scot Show as been nominated for "Best Retail Media Resource" by the VIP awards. We'd appreciate your support, if you could take a minute to vote for us. Adobe Recap Taylor Schreiner is the Director of Adobe Digital Insights. He uses Adobe's data to give us a recap of the Cyber 5 (the five shopping days from Black Friday through Cyber Monday, this year Nov 29 - Dec 2). Adobe Holiday Dashboard Thanksgiving 11/28 - $4.2B (up 14.5% YoY) below forecast of $4.4B Black Friday 11/29 - $7.4B (up 19.6% YoY) below forecast of $7.5B Saturday - 11/30 - $3.6B (Up 18% YoY) at forecast Sunday - 12/1 - $3.8B Monday - 12/2 - $9.4B (up 19.7% YoY) at forecast Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 202 of the Jason & Scot show was recorded on Wednesday December 4th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP201 - Cyber5 2019 Hot Take Cyber 5 is the five shopping days from Black Friday through Cyber Monday (this year Nov 29 - Dec 2). Adobe Recap Adobe Holiday Dashboard (note: numbers updated after show was recorded) Thanksgiving 11/28 - $4.2B (up 14.5% YoY) below forecast of $4.4B Black Friday 11/29 - $7.4B (up 19.6% YoY) below forecast of $7.5B Saturday - 11/30 - $3.6B (Up 18% YoY) at forecast Sunday - 12/1 - Not reported Monday - 12/2 - $9.4B (up 19.7% YoY) at forecast We'll have an Adobe analyst on next week to break down results. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 201 of the Jason & Scot show was recorded on Monday December 2nd, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP200 - Walmart Chief Customer Officer Janey Whiteside Episode 200 is our 4 year anniversary, featuring an interview with Janey Whiteside, EVP and Chief Customer Officer at Walmart. Anniversary Recap First Show November 13, 2015 (11.11 recap) 176 hours (over 7 days of straight content) First Guest: Peter Cobb (Episode 15, 2/24/16) Jason Company Names: 4 (Razorfish, Sapient.Razorfish, Publicis.Sapient, Publicis Group) Most Popular Guest Show: Ken Worzel, Nordstrom Most Popular News Show: Amazon acquires Whole Foods Most Popular Deep Dive: Artificial Intelligence Most Frequent Guests: Samir Bhavnani (1010 Data now Commerce IQ) EP 103: Amazon Private Label Deep Dive EP 125 Johnson & Johnson EP 151 Tyson Food e-Commerce Tamara Gaffney (Adobe) EP 60 Holiday Preview 2016 EP 109 Cyber 5 Recap 2017 EP 155 Cyber 5 Recap 2018 Special Mention: Melissa Dooley 2x and Jamie Dooley 2X Janey Whiteside Interview (Timecode 6:34) In this wide-ranging interview, we cover many topics, including: Janey's background at Amex The role of Chief Customer Officer at Walmart Doing things at Walmart Scale What does digital mean at Walmart Private Label Amazon Challenges and opportunities of value focus Innovation The future of retail Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 200 of the Jason & Scot show was recorded on Wednesday October 9th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP199 - Dreamforce and Retail Earnings Episode 199 covers the 2019 Dreamforce Conference as well as this weeks news including Walmart and Target earnings reports.. Dreamforce Salesforce held their annual Dreamforce Conference in San Francisco this week. They launched a major new functionality "Customer 360 Truth" a universal customer data platform. Singles Day - 11.11 Day - $38.38 billion US (up 26% YoY) Amazon News Nike leaves Amazon Amazon Grocery Concept in LA won't have Amazon-Go Amazon is internally testing Amazon-Go in grocery sized space in Seattle Earnings Reports Walmart - US up 6.6%, E-commerce up 41% (mostly grocery) Target - Retail up 4.5%, E-Commerce up 31% (mostly store pickup/fulfillment) Other News PayPal acquired Honey for $4b. 20X their $200M Revenue Kylie Jenner sold 51% of her business to Coty for $600m Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Episode 199 of the Jason & Scot show was recorded on Thursday November 21st, 2019.

EP198 - Holiday Forecasts A weekly podcast with the latest e-commerce news and events. Episode 198 covers the 2019 holiday forecasts, store visits, and news. Reviews Jason & Scot both received the new Apple AirPods Pro and the Amazon Echo Buds. Both liked the Apple product better. Echo buds had better noise cancelation, but an inferior fit/design, poor microphone, and a case that's too big for a pocket. Trip Reports Nordstrom NYC Flagship Amazon Bookstore remodels and FourStar Showfields Macy's new Story display Starbucks Pickup Only location News Gap CEO, Art Peck steps down Sears Closing 96 more stores, leaving 182 Sears and Kmart stores Barneys Liquidation Assets – Great American Group and Tiger Capital Group IP – Authentic Brands, will be licensed to Saks Fifth Ave Profitero Price Study (Amazon is price leader) Shopify – Adds an Email ESP First Insight Study "Amazon Past it's Prime" – Pretty silly methodology (stated preferences of 1000 people), don't put too much stock in it. Holiday Forecasts NRF Nov-Dec excludes automobile dealers, gasoline stations and restaurant 3.8% – 4.2% over 2018 to a total of between $727.9 billion and $730.7 billion (vs 2.1% last year, or 3.7% last 5 years). AlixPartners November-January Total Retail increase of 4.4% to 5.3% Deloitte: November – January Total sales are expected to exceed $1.1 trillion Total Retail 4.5% to 5% rise in 2019 (vs. 3.1% last year) Digital $144-$149B 14-18% growth (up from 11.2% in 2018) Kantar Oct-Dec Total Retail 3.8% (vs. 3.1% last year) Online 14% vs 10.8% last year Salesforce November 1 to December 31 Digital revenue growth this holiday season at 13% YoY to 4136B Hub: https://www.salesforce.com/solutions/industries/retail/holiday-insights Adobe Nov-Dec 14.1% increase online (totaling $143.7B) MetaForecast (summary of the forecasts): 14.25% Online (range is 13-18%) 4.35% Total Retail (range is 3.7% – 5.3%) – last yr was 2.1% Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 196 of the Jason & Scot show was recorded on Thursday November 7th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP197 - Personalization Deep Dive This episode is a deep dive into Personalization. Definition and Level Setting Best Commerce Practices Future Opportunities Conclusion and Recommendations Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 197 of the Jason & Scot show was recorded on Monday, September 30. 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP196 - Apple Flagship, News, and Listener Questions A weekly podcast with the latest e-commerce news and events. Episode 1946 covers a visit to Apple's new flagship on 5th Ave in NYC, recent industry news, and listener questions. Apple 5th Ave Flagship Reopens News 2019 Holiday season has 6 fewer days between Thanksgiving and Christmas Credit card companies release new e-commerce payment flow EMV SRC Best Buy moves to one-day delivery Nordstrom opens New York Flagship Barneys Bankruptcy eBay, Nike, and Underarmour get new CEO's Google Shopping flash sale and 'buy on google' Listener Questions Q1: Michelle Grant - Amazon and Walmart have patents around predictive shipping. Could you speculate on what impact predictive shipping will have on commerce? You mentioned it in episode 187, but it would be great to get more details. Q2: Holly Marie Pfeifer What's the future look like for personalization with ITP cracking down on Safari and talks about Google being close behind in restricting third party cookies? Q3: Jeff Vogl I saw Jason's question to Tobi about performance and PWAs, do you see them actually sticking? I know they "hot" right now, but how many PWAs do either of you have on your phone? Of those, besides Amazon, how many do you really use? Seems like something that works for the Amazons and Nordstrom's of the world, but do you see it as a mid market reality? Q4: Karri Koivuniemi Any new info regarding what Adobe is doing with the Magento? What's your brief take on the current ecom platform landscape? Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 196 of the Jason & Scot show was recorded on Thursday October 24th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP195 - Coca-Cola VP of Shopper Marketing April Carlisle April Carlisle, VP of Shopper Marketing National Retail Sales, The Coca-Cola Company. In this broad-ranging interview, we discuss Coca-Cola's digital footprint and strategy, digital shopper marketing, the evolution of e-commerce for consumables and grocery, and the future of shopper marketing. April was inducted into the P2PI's 26th Hall of Fame this year. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 195 of the Jason & Scot show was recorded on Monday, September 16th, 2019, live from the Grocery Shop trade show in Las Vegas, NV. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP194 - Amazon Q3 2019Earnings and News Amazon Q3 Earnings Revenue accelerated in the US and intl due to 1-day prime juicing demand US - 24% (Q1 - 17%, Q2 - 20%, Q3 - 24%) Intl 21% (Q1 - 16%, Q2 - 17%, Q3 - 21%) Unit growth (items sold) accelerated to 22% - 4% acceleration (18%) - fastest in 2yrs. This came at a cost - profits were down 26% y/y and TODO wall st estimates because shipping costs grew 46% Specifically GAAP operating income of $3.16b came in 2% below street consensus of $3.22b EPS was $4.31 vs street $4.56. This caused the stock to soften by 7-9% in after-hours trading and articles are already out that bezos no longer richest man. Amazon's Q4 midpoint revenue was $4b below Wall St. estimates and they projected lower margins than wall st expected. Specifically, guidance is $80b-$86.5b with midpoint of $83.25b - implies 15% growth, 5% below Wall St. Amazon's Ads biz which grew 45% y/y and represented $3.6B in the Quarter. Brian T. Olsavsky - CFO: "So other revenue, which is principally advertising grew 45% this quarter, up from 37% last quarter. And the biggest thing in there is advertising and advertising grew at a rate higher than that 45%." Amazon News Amazon Ad Conference - 400 people "AdCon 2019" 10/2 & 3 Cutting back on apparel Brands Free shipping on $1 items, no more CRaP, No more Add-On Amazon Counter Expansion Amazon acquires digital health start-up Health Navigator Amazon Launches Premium Gin "Tovess" Amazon charges brands for slots in holiday catalog Jeff Bezos's Master Plan by Franklin Foer of The Atlantic Is Amazon Unstoppable? New Yorker Charles Duhigg Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 194 of the Jason & Scot show was recorded on Thursday October 25th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP193 - Hershey's CDO Doug Straton Doug Straton, Chief Digital Officer at The Hershey Company. In this broad-ranging interview, we discuss Hershey's digital footprint, the challenges of temperature-sensitive products, incumbents versus challenger brands, Amazon, Hershey's data strategy, and the future of digital grocery. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 193 of the Jason & Scot show was recorded on Tuesday September 17th, 2019, live from the Grocery Shop trade show in Las Vegas, NV. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP192 - Macy's VP of Innovation Parinda Muley Parinda Muley (@parinda), the VP of Innovation and Business Development at Macy's. In this broad-ranging interview, we discuss a number of Macy's innovation initiatives including ThredUp, Macy's Market @ Macy's, B8ta, Story, and Style Crew. We also talk about the strategies for fostering innovation, and how retail innovation is likely to evolve in the future. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 192 of the Jason & Scot show was recorded on Wednesday, August 21st, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP191 - UNTUCKit Chief Digital Officer Lockie Andrews Lockie Andrews is the Chief Digital Officer of UNTUCKit (@untuckit). In this broad-ranging interview, we discuss UNTUCKit origin, Omni-Channel strategy, customer acquisition, Amazon, and challenges and opportunities of scaling a direct to consumer business. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 191 of the Jason & Scot show was recorded on Wednesday, August 21st, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP190 - Marketplaces Deep Dive This episode is a deep dive into Marketplaces. Background Product Marketplaces Today Trends in Product Marketplaces Trends in Non-Product Marketplaces Recommended Resources Jeff Jordan a16z Blog Page (@JEFF_JORDAN) Andrew Chen a16z Blog Page (@ANDREWCHEN) Action Items Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 190 of the Jason & Scot show was recorded on Monday, September 30. 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP189 - Code Commerce and Grocery Shop This episode was recorded right after Jason & Scot received their iPhone 11 Pro Max's. Jason mentioned a new iOS feature to take full page screenshots. Here is how to take full page screenshots in iOS 13. Event Recaps: Code Commerce - Sept 9 and 10 in New York City Groceryshop - Sept 15-18 In Las Vegas Amazon News Amazon orders 100,000 electric vans from Rivian Amazon Changed Search Algorithm in Ways That Boost Its Own Products Other News BDO reports more than 7k stores already closed in 2019, which is already more than any other year Some contreversy over store closure numbers. IHL disagreed with Coresight methodology and findings. Coresight store closure tracker IHL score closure study Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 189 of the Jason & Scot show was recorded on Sunday, September 22nd, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP188 - CarMax CMO Jim Lyski Jim Lyski is the CMO of CarMax. In this broad-ranging interview, we discuss the keynote Jim delivered at EtailEast, "CarMax Goes All-In On Omni-Channel: Building, Scaling And Deploying With Speed", as well as discussing the digital disruption of the automobile business, and where it might all be going. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 188 of the Jason & Scot show was recorded on Wednesday, August 21st, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Updated 9/23: Fixed editing mistake in audio file (sorry!)

EP187 - Euromonitor Michelle Evans - Commerce 2040 Michelle Evans (@mevans14) is the Senior Head of Global Digital Consumer Research at Euromonitor Intl. She recently published a new report, "Commerce 2040: Revolutionary Tech Will Boost Consumer Engagement." Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 187 of the Jason & Scot show was recorded on Wednesday, September 4. 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP186 - BottleKeeper CEO Adam Callinan Adam Callinan is the co-founder and CEO of Bottlekeeper (@thebottlekeeper). In this broad-ranging interview we discuss Bottlekeepers origin, their experience on Shark Tank, Amazon strategy, protecting intellectual property, and challenges and opportunities of scaling a direct to consumer business. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 186 of the Jason & Scot show was recorded on Tuesday, August 20th, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Amanda Tolleson, the Chief Customer Officer at Birchbox. In this broad-ranging interview, we discuss Birchbox's core business, their price increase, their personalization strategy, and their new partnership with Walgreens. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 185 of the Jason & Scot show was recorded on Tuesday, August 20th, 2019. live from the eTail East trade show in Boston, MA. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP184 - Tapestry CDO Noam Paransky Noam Paransky is the Chief Digital Officer at Tapestry, the parent company of Coach, Kate Spade, and Stuart Weitzman. In this broad ranging interview we discuss Tapestry's vision for a Global Digital Experience, some of the challenges with global localization, organization structures for a house of brands, and the future of commerce. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 184 of the Jason & Scot show was recorded on Tuesday, August 20th, 2019. live from the eTail East trade show in Boston, MA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP183 - Jason Del Rey Land of The Giants Podcast We catch up with Jason Del Rey (@DelRey) Senior Correspondent, Commerce at Recode. Jason was last on episode 67. We discuss some recent industry events and get update on this two big projects: Code Commerce September 9 and 10, in New York City. Land of The Giants: The Rise of Amazon Podcast. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 183 of the Jason & Scot show was recorded on Thursday, August 8th, 2019

EP182 - Amazon Q2 Earnings and News Recap of Amazon 2019 Q2 Earnings. Starbucks productizing Mobile Order & Pay UPS/FedEx go to 7 day delivery FedEx quits Amazon Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 182 of the Jason & Scot show was recorded on Wednesday, July 31st, 2019

EP181 -'Think Like Amazon' Author John Rossman John Rossman is a former Amazon executive who helped launched and scale the Amazon Marketplace, and he's the author of "Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader". In this wide ranging interview we cover some of the 50 ideas from the book about how Amazon operates, as well as how the ideas can apply to other businesses, and what businesses that are competing with Amazon should know. You can read more from John on his blog "The Amazon Blog". Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 181 of the Jason & Scot show was recorded on Thursday, July 25th, 2019.

EP180 - Deloitte's Kasey Lobaugh, Surprising Consumer Changes Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP, he first appeared on episode 68. You can follow him on twitter at @klobaugh. Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. Kasey was last on the show for Episode 114, where he introduced "The Great Retail Bifrication." This time, Kasey is back with a new report, "The consumer is changing, but perhaps not how you think. A swirl of economic and marketplace dynamics is influencing consumer behavior." Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 180 of the Jason & Scot show was recorded on Thursday, June 20, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP179 - Edge Ascential VP Chris Perry Chris Perry is the Vice President of Global Executive Education for Edge by Ascential. Topics covered: Digitally Native Brands Brands Going Direct Crazy things CGP executives say Amazon Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 179 of the Jason & Scot show was recorded on Monday, June 17, 2019 http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP178 - Chewy IPO and Listener Questions Part 2 Recap of Chewy IPO (Chewy S1) Listener Questions Part 2: Q5: Nick Barrett Would be really interested to hear your guys thoughts on how an established e-commerce store should expand into new product categories. Is it a good idea to launch new niche websites through Shopify to do this, or is it better to keep focus within a single e-commerce site and expand within that? Q6 Rebecca Saunders Have you seen any recent data on the costs of customer acquisition online via the various channels, and how these have changed over time? I hear a lot anecdotally but haven't managed to access any reliable data. Thanks in advance! Love the show btw (all the way from rainy London). Q7 Amit Agarwal Have you ever done some research on e-commerce subscriptions such as amazon subscribe and save or autoship? Also, what is the industry trends for bark box, hello fresh and other bundle subscriptions? Q8: Parker Block Hey Scot, What do you see as likely business implications of rising appetite for anti-trust action (see FTC/DOJ announcement , Lina Khan joining Congress staff, etc ) on platforms which monetize consumer data ? Q9: Baxter Overman How do you put consumers at ease with in-home delivery services? (i.e. Walmart grocery). Wouldn't drop-off when the customer is home for certain items (or lockers) be easier to sell? Q10 Aakash Gupta What's your favorite app that you've downloaded in the last few months? Q11 Twitter: Natalie Dillon mentioned us as one of her top podcasts – thanks Natalie! Q12 Ted: Mixed use retail entertainment? Q 13 Michelle Grant Thoughts on pricing strategy in an omnichannel world where price transparency is high and filled with bots to find the lowest price Q15 Melissa Burdick The advertising race to the wallet – We've seen some big news lately: Target in talks to buy Triad, Walmart who is bringing advertising in house and just made a key hire Suresh as their CTO….where is this going for ads? Is it going to be a war for brands wallet? Is everyone going to take a page from the Amazon playbook, bring ads in house, and move to a self-service performance advertising, PPC world? Where is the $ coming/going to come from? In the chart below, it looks like Amazon is taking from Google. (I asked a big CPG this question and I asked where is this coming from – or are you just getting more $$? Their answer – more $$). How should brands prepare? Q16 Melissa Burdick Is Amazon going to do to walgreens/bartells/CVS what they did to the bookstore (kill the bookstore to build a bookstore) with the acquisition of pill pack + private label (aspirin, etc) and enable the ability to sell mass CPG profitably? Q17 Melissa Burdick Can Scot please update his Amazon Scape – how has it changed? Q18 Melissa Burdick When is Spiffy coming to Seattle? Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 178 of the Jason & Scot show was recorded on Tuesday, June 18th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP177 - Internet Trends 2019 and Listener Questions Part 1 A recap of Code Conference and Mary Meekers Internet Trends 2019 Presentation, as well as Part 1 of Listener Questions. Recap of the Code Conference in AZ. Recap of Mary Meeker "Internet Trends 2019" from Code Conference Listener Questions Part 1: Q1: Perry Solomon What do you project the effect of the FedEx contract termination to be, this especially applies to 3P merchants using FedEx for SFP? Q2: Danny Sheridan If a brand is ready to partner with an Amazon channel-consultant, how do they tend to find each other? Is the industry growing or shrinking from your point of view? Q3: Ben Kates How will the CDP change in the next 3 years? How does personalization continue to evolve? Thanks for all of your time and energy into the show. -Ben from CompassRed in Philadelphia Q4: Jamie Dooley Hey Jason & Scot! Have you heard any news or updates around Amazon Singularity? (combination of Amazon Vendor Central & Seller Central). I've heard the project's rumored codename is "Hybrexit"....? Tune in next time for listener questions part 2! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 177 of the Jason & Scot show was recorded on Friday, June 14th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP176 - Tuft & Needle Co-Founder JT Marino Tuft & Needle (@tuftandneedle) is the original digitally native direct to consumer mattress brand (founded in 2012). In 2018 they merged with Serta Simmons Bedding company. JT Marino is a co-founder of Tuft & Needle, now Chief Strategy Officer for Serta. Topics covered: Tuft & Needle origin story Merger with Serta State of the online mattress industry Tuft & Needles Amazon strategy Future of Direct to consumer model Omni-Channel opportunities Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 176 of the Jason & Scot show was recorded on Monday, June 3rd, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP175 - Hudson Yards and retail earning news Review of Hudson Yards mixed used shopping development in NYC (thye don't like to call it a mall). Upcoming Shows: Code 6/10 RetailX 6/25 NRF NXT 7/22 Etail East 8/19 Grocery Shop 9/15 Walmart, Macy's, Kohls earning reports. Direct to Consumer Valuations (Harry's, Away, and more) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 175 of the Jason & Scot show was recorded on Tuesday, May 21st, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP174 - Web Smith of 2PM Web Smith (@web) is the Founder and Editor-in-chief of 2pm, a curated, subscription-based media company. We cover a wide variety of topics around digitally native vertical brands, including the recent Harry's acquisition, and Away investment. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 174 of the Jason & Scot show was recorded on Wednesday, May 16th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP173 - Live show from ChannelAdvisor Connect http://jasonandscot.com This is a live presentation from the ChannelAdvisor Connect show in Austin, Texas. If you'd like to follow along, you can download the deck here: https://www.slideshare.net/retailgeek/jason-scot-show-channeladvisor-connect-2019 Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 173 of the Jason & Scot show was recorded on Monday, April 8th, 2019. http://jasonandscot.com

EP172 - Amazon Shareholder Letter and Q1 Results Amazon Annual Shareholder Letter Jeff Bezos released the Amazon 2018 Annual Shareholder Letter, which this year was focused the the phenomenal success and growth of the Amazon Marketplace. In the process, Amazon disclosed the breakdown of it's 1P and 3P revenue from 1999 - 2018, as well as giving us the "physical gross merchandise volume (physical GMV)" for the first time. In 2018 1p = $117B, and 3P = $160B. For a total GMV of $277B (which means US GMV is approx $161B). Prior to this disclosure we've all had to guess as the the actual size of Amazon's retail business. This makes Amazon the second largest retailer in the US, behind Walmarts $318B (excluding Sam's Club), and ahead of Krogers $116B. The letter also talks about the importance of companies being allowed to experiment (wondering as Jeff calls it), even if many of those experiments ultimately fail. No customer ever asked for AWS, but a few success like AWS can fun many failures. Even failures can be valuable, such as the Fire phone, which ultimately led to the Amazon Alexa. Jeff argues, that as the scale of a company grows, so much the scope of these failures. The letter takes a victory lap for some of the improvements in employee pay and benefits that Amazon has put in place and a challenge to other retailers. A challenge that other retailers like Walmart did not particular appreciate. As always, the letter closes with a reminder that the 1997 shareholder letter still accurately reflects the guiding principals of the company. It's very likely that this years letter, is in response to an increasing call from thought leaders and politicians to regulate and even break up large tech companies like Amazon. Q1 Results Revenue came in at $59.7B, 19% y/y growth ex-F) which was in-line with Wall Street consensus. Overall operating margin was 7.4% compared to a 5.2% consensus, so that was a clear beat. There is some concern about unit sales decelerating (a risk as Amazon saturates the market, and Prime membership plateau). Surprisingly, ad sales growth also plateaued but that was explained as mostly an accounting change. The big news from the Q1 earnings was that Amazon would be investing over $800M to move from free 2-day shipping for Prime members, to free 1-day shipping for Prime members. With most retailers already struggling to match Amazon's 2-day delivery promise, this is a meaningful moving of the goalposts by Amazon. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 172 of the Jason & Scot show was recorded on Monday, April 29th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP171 - DTC brands physical experiences A discussion of Direct-To-Consumer brands physical retail experiences, recorded live fromThe Domain mall in Austin. Jason & Scot were in Austin to speak at the annual ChannelAdvisor Connect conference, and took time out to do store visits at The Domain. Update: In the episode we state that Domain is owned by Simon Properties, which is not accurate. Domain is actually several developments that are separately operated. Domain Northside is operated by Northwood Retail, it is phase III of the development of the Domain. Domain I is operated by Simon Malls. Most of the tenants we were talking about are Domain Northside, Neiman Marcus is Domain. (5/24/2019) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 171 of the Jason & Scot show was recorded on Monday, April 8th, 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP170 - ThredUp President Anthony Marino Anthony Marino (@amarino) is the President of thredUp (@thredup), the nation's leading online marketplace for women's and kids'​ like-new apparel. Over 25,000 brands, ranging from Gap to Gucci, are listed on thredUP.com at prices up to 90 percent off retail. In this interview, we cover the basic thredUp value proposition, challenges and opportunities for the re-commerce business model, the dynamics of operating a two-sided marketplace, customer acquisition, reverse logistics, and the dynamics for brands in the re-commerce space. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 170 of the Jason & Scot show was recorded on Friday, February 22, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP169 - GGV Capital Principal Robin Li Robin Li is a principal at GVV Capital, a global venture capital firm that focuses on seed-to-growth stage investments across Consumer/New Retail, Social/Digital & Internet, Enterprise/Cloud and Frontier Tech sectors. The firm was founded in 2000 and manages $6.2 billion in capital across 13 funds. Past and present portfolio companies include Affirm, Airbnb, Alibaba, Peloton, Poshmark, Slack, Square, Wish, and many others. In this interview, we cover a wide range of topics around the hot trends in retail and consumer in North America, and we deep dive in what's going on with retail, social and e-commerce in China well. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 169 of the Jason & Scot show was recorded on Wednesday, February 20, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP168 - Bombas founder David Heath David Heath is the CEO and Co-Founder of Bombas (@bombas), a fast growing, energetic e-commerce apparel company, focused on making the most comfortable socks in the history of feet, while helping those in need. Founded because socks are the number one most requested clothing item at homeless shelters, for every pair they sell, they donate a pair to someone in need. In this interview, we cover a wide range of topics including the Bombas founding story, their SharkTank experience, the DTC business model and growth challenges, social marketing, innovation, the brick and mortar. If you're inspired by the Bombas story, they are hiring! FREE SOCKS included. https://boards.greenhouse.io/bombas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 168 of the Jason & Scot show was recorded on Friday, February 22, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP167 - Instagram Checkout Hot Take This episode is a hot take on Checkout on Instagram feature. We cover the main features, details about the closed beta, potential pros and cons, and a recommendation for brands thinking about selling on Instagram. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 167 of the Jason & Scot show was recorded on Wednesday, March 20th, 2019. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer and Scot Wingo, CEO of GetSpiffy and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP166 - Shipsi CEO Chelsie Lee Shipsi CEO Chelsie Lee" data-medium-file= "https://i0.wp.com/retailgeek.com/wp-content/uploads/2019/03/shipsi-CEO.jpg?fit=300%2C169&ssl=1" data-large-file= "https://i0.wp.com/retailgeek.com/wp-content/uploads/2019/03/shipsi-CEO.jpg?fit=975%2C548&ssl=1" data-recalc-dims="1" data-lazy-loaded="1" /> Chelsie Lee (@ChelsieAnnLee) is the CEO and Co-Founder of Shipsi, a software solution for aggregating and managing last mile delivery services. In this interview, we cover a wide range of topics including last mile solutions, curbside pickup versus delivery, changing customer behaviors, and the Amazon effect. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 166 of the Jason & Scot show was recorded on Wednesday, February 20, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP165 - Amazon Alexa's David Isbitski David Isbitski (@thedavedev)is the Chief Evangelist for Alexa at Amazon. In this interview, we cover a wide range of topics including the growth of the Alexa platform, the evolution of the developer community, the future of voice, and voice commerce specifically. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 165 of the Jason & Scot show was recorded on Friday, February 22, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.