The Jason & Scot Show - E-Commerce And Retail News

EP261 - Benedict Evans Benedict Evans (@BenedictEvans) has been a VC, an operator, consultant and an investment banker. His VC career includes a five year stint as partner at Andreessen Horowitz. He know lives in London, where he publishes an excellent weekly newsletter "What mattered in tech this week?", a podcast "Another Podcast", and some epic annual presentations, such as this years "The Great Unbundling." You can find all things Benedict Evans at his website. He's one of the most thoughtful people in the commerce industry, so we tried to cover a lot a ground in this broad ranging conversation. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Episode 261 of the Jason & Scot show was recorded live on Wednesday April 21, 2021.

EP260 - March Retail Sales Data, Amazon Shareholder Letter March Retail Sales March retail sales data from the US Department of Commerce is out. March retail sales were $556,935B, up 26.9% from March of 2020. Year to date retail sales are $1,589,538B up 16.4% from Jan-Mar of 2020. Non-store sales were $93,111B, up 16.7% from March of 2020. Bezos Shareholder Letter Jeff Bezos published his final annual shareholder letter as CEO of Amazon. As always it's a must read. Don't forget to re-read the original 1997 one as well. 200 million Prime members globally 1.9 million 3P sellers 100M smart devices connected to Alexa Episode 260 of the Jason & Scot show was recorded live on Thursday April 15, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP259- Listener Questions News Amazon is building Micro Fulfillment Centers to deliver fast-moving grocery & convenience SKUs in under 45mins. Locations include Seattle, DC, Baltimore, Dallas, Nashville, Detroit, Chicago, San Diego, Phoenix launching this year. Listener Questions Ted: will headless commerce take off in 2021? why/why not? RetailRazor: Amazon has been getting hit w/an endless series of media articles about their private label development at the expense of other merchants on the platform. But #retailers have been doing this since, well, forever. Ex. – Dept Stores private label apparel. Why is Amazon different? Wanda Cadigan: We're seeing a big increase in visual media use cases for e-com. It's the new digital proxy for in-store experience. Curious on your thoughts around shoppable video trends and adoption esp. in Americas. Darin Archer: When will we have a major paradigm shift from the online store? Category pages and PDP's seem dated in the era of TikTok. Instagram shopping and all those other things are like pop-up shops. When will retailers make a big step change in the experience? Brendan Witcher: When will the Jason And Scot Show T-shirts finally be made available and can I have mine signed before you send it? You guys rock! Thanks for helping to keep balance in the (retail) Force. Kevin Cronin: Thoughts on e-com conversion tracking and how it has +/- impacted companies/industry. BinhWinn: What do you think is keeping Amazon from entering the promising African market? Kelly Goetsch: Looking forward to the episode! I'm seeing all the CX-related vendors (Salesforce, SAP, Bloomreach, Acquia, etc) building or buying CDPs in the past ~12 months. I get the value of CDPs but why were all of these acquisitions done so rapidly? Is this related to 3rd party cookies? tec_wiz: We have seen a significant "stimi" bounce on Amazon, do both of you feel the reopening exuberance will keep the sales acceleration going and if so for how long? Interested to see if you two are in the Jamie Dimon camp? Trevor Sumner: There will be a multi-billion media shift to in-store. Who controls the brand spend? Will it be media folks? Will shopper marketing and trade dollars increase? How will brand orgs need to transform to take advantage of the digitized store? Scott Silverman: What do you think will be the most surprising post-pandemic consumer behaviors that e-commerce retailers should prepare for? Episode 259 of the Jason & Scot show was recorded live on Thursday April 8, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP258 - Retailer Owned Brands and Other News CPG's and other traditional houses of brands, have not had a lot of recent success launching new brands. Challenger brands get a lot of buzz, but they are struggling to scale. Meanwhile, retailers are quietly launching new "owned brands" every year that sell over $1B. In this episode we cover the latest owned brand news from Amazon, Target, and Bed Bath & Beyond. Episode 258 of the Jason & Scot show was recorded live on Monday March 29, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP257 - Cookies, IDFA, and Commerce Deep Dive Changes in mobile tracking (IDFA), and browser tracking (third party cookies) are likely to disrupt digital commerce. Here is everything you need to know. Background Privacy Law Changes California Consumer Privacy Act of 2020 (CPRA) California Consumer Privacy Act of 2018 (CCPA) EU General Data Protection Regulation (GDPR) Third Party Cookies Safari (19% share) 3P cookies blocked as of March 2020 Firefox (4% share) 3P blocked as of Sept 2019 Chrome (64% share) will block 3P January 2022 Mobile Tracking (Digital License Plates for Mobile Users) Apple Identifier for Advertisers (IDFA) – Goes from Opt Out to Opt In Q1 2021 Google Play Services ID for Android (GPS ADID) – Still Opt Out Use Cases that are impacted by IDFA/3P changes Audience Activation and Retargeting Frequency Capping and Suppression Media Attribution Audience Insights and Segmentation Personalization Alternative Solutions 1P Walled Gardens (Facebook, Google, Amazon) Real ID Systems (Trade Desk, Liveramp, Epsilon) Clean Rooms Cohorts – Google Privacy Sandbox: FloC (Federated Learning of Cohorts) Impacted Businesses Google – Biggest winner, built a business based on relaxed privacy standards, now pulling the ladder up behind them Apple – See Google, but with a smaller share of browser market Facebook – Lose ground to Google/Apple but gain on everyone else Amazon – Winner. Forcing more ad dollars to Amazon walled garden Shopify – Loser. Forcing Facebook to capture more commerce instead of referring to Shopify sites. Publishers – Loser. Harder to make ad model work Other Retailers – Loser for customer acquisition, slight benefit for retail media networks Conclusion Advertising rates go down which depreciates ad based business models (content sites and games). More businesses pivot from ad based to paywalls. Greater focus on Customer Lifetime Value (via subscription and platform approaches), more cleanrooms. Much harder for new businesses to challenge incumbent walled gardens. Episode 257 of the Jason & Scot show was recorded live on Wednesday March 17, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP256 - Colin Bryar former Amazon Chief of Staff and author of Working Backwards Happy episode 256, our penultimate 8-bit episode! (we're going to have to migrate to 16-bit for next week). Colin Bryar is author of "Working Backwards: Insights, Stories, and Secrets from Inside Amazon" (affiliate link). This is the definitive book about the unique processes, programs, and culture implemented at Amazon which have enabled its remarkable track record of speed and innovation. Colin had a 12 year career at Amazon and served as Jeff Bezos technical advisor (chief of staff) shadowing Jeff in all meetings for a year. His co-author, Bill Carr ran Amazon Prime Video and sat on Amazon's S-Team. These two had a front row seat to many of the most seminal moments in Amazon's history. If you work with Amazon, need to compete against them, or just want to duplicate their success in another field, you owe it to yourself to listen to the episode and then read Colins book. Episode 256 of the Jason & Scot show was recorded live on Wednesday February 24, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Announcement: Live Clubhouse Chat: Shopify vs Amazon Wednesday night March 3rd, 9:30pm ET we'll have a live chat on Clubhouse discussing the epic battle between Amazon and Shopify. http://joinclubhouse.com/event/M4knLWBy http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP255 - Instacart Chief Revenue Officer Seth Dallaire Seth Dallaire is the Chief Revenue Officer at Instacart. In this interview, we cover his experience at Amazon, the challenges of operating Instacart's 4-sided marketplace, key trends in the digital grocery space, and Instacarts evolution as a retail media network. Episode 255 of the Jason & Scot show was recorded live on Wednesday, February 10th, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data US Dept of Commerce released it's retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. Retail sales in 2020 were $5.6T, representing 27% of the U.S. GDP Retail as a whole experienced healthy growth of 3.4% versus 3.5% in 2019 E-commerce grew 32% to $792B in sales, vs 15% growth in 2019 E-commerce was 14% of all retail sales (vs 11% in 2019) Jason wrote a detailed recap of 2020 in Forbes: 2020: Not Quite Retail Apocalypse, But Great For E-Commerce Walmart Earnings US Q4 comp sales grew 8.6% eCommerce sales grew 69% FY revenue was $559.2 billion, comp sales increased 8.6%, E-Commerce sales grew 79% Shopify Earnings Fourth-Quarter Revenue Grows 94% on GMV Growth of 99% Full-Year 2020 Revenue Grows 86% on GMV Growth of 96% FY Subscription Solutions revenue grew 41% to $908.8 million, FY Merchant Solutions revenue grew 116% to $2B Shopify Expands Its Checkout System to Facebook and Instagram Amazon news: Amazon acquires Seltz, a Shopify competitor Episode 254 of the Jason & Scot show was recorded live on Thursday, February 19th, 2021. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. https://retailgeek.com

EP253 - Amazon Q4 2020 Earnings Amazon Earnings Amazon reported in Q4 2020 earnings on Tuesday Feb 2. Jeff Bezos is stepping down as CEO and moving into an executive chairman role. Read his letter to employees here. We deep dive into the Q4 and full year 2020 results. Sales, profit, and free cash flow were all above expectations. US product sales had a robust 44% YoY increase. 3P continues to grow as a share of sales (now 55% of sales mix). AWS continued to grow. Other income (which is largely ad sales) was up 66% representing $21.477B of revenue in 2020, well above expectations. In other news: Walmart is accelerating it's automated picking for store fulfillment. Uber has purchased Drizly for $1.1B. We spoke with the VP of Partnerships at Drizly on Episode 163. Episode 253 of the Jason & Scot show was recorded live on Tuesday, February 2nd, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP252 - Amazon FBA Roll-ups w Chris Bell CEO of Perch [NOTE: The audio quality of this episode is not up to our usual standards due to some internet challenges. But we felt the content was valuable enough to publish the episode anyway.] A number of firms are acquiring, or some would say rolling up, brands that primarily distribute their products on Amazon using Fulfillment by Amazon. By some accounts, these firms have cumulatively raised over $1B in capitol, and are rapidly acquiring brands. This week we explore this trend, with the founder of one of these firms, Chris Bell, CEO of Perch. Chris sees Perch as a next generation CPG conglomerate leveraging the Amazon marketplace. While traditional CPGs may review their pricing quarterly, and set marketing strategies annual, Perch adjusts pricing strategy hourly, and advertising strategies daily. "Amazon marketplace is 2x any CPG and growing faster." CHRIS BELL, CEO OF PERCH In this interview we cover: Overall trend, and how Chris sees the marketplace Perch criteria for acquisitions Synergies for brands in the roll-up model Off Amazon strategy Potential risks of this model, including from Amazon What the potential future of this market looks like If you're interested in selling your FBA business to Perch, you can reach them at [email protected]. Episode 252 of the Jason & Scot show was recorded live on Wednesday, January 27th, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP251 - 2021 Annual Predictions 2020 Recap – Predictions made on episode 204 2020 Predictions Recap Scot Shopify wilts a bit – new competition comes out with different angles (marketcap stays static) – No Fedex does something drastic – buy eBay? Merge with Alibaba? No (but shoprunner for 0.5) The year of returns – "happy returns" – a startup raises $100M+ in space. No (but 0.5 for year of returns) Mallageddon continues At least another 8k stores Yes 8721 stores +1 Google gets aggressive in ecommerce Yes +1 (Bill Ready, etc…) Score 3/5 Jason Walmart – growth slows due to completion of grocery build out. Marc Lore leaves Walmart. No on growth, yes on Marc Lore (0.5) Amazon – Opens affordable grocery concept. Digital grocery wars heat up. Yes Owned brands continue to grow. 5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). Yes Installment Payments heat up – At least one company is acquired (Affirm, Afterpay, Klarna, QuadPay, Sizzle) Yes (IPO's) Digital in-store heats up, QR codes make a comeback Yes Score 4.5/5 2021 Predictions Jason: Made to Order apparel business > 9 figures Retailer offers viable health alt insurance option to consumers Grocery E-Com > 10% someone deploys(not pilots) MFC Amazon Shopify Competitor (shipping solution) Retail Media > $20B Bonus – More store closures in 2021 than 2020. Scot: Amazon move to same day prime by opening a huge wave of neighborhood DCs (near DSPs) Shipping (Shopify) – launch own DSP Shopify marketplace 'zero friction addiction' sticks – I've seen 30-40% repeated a lot, I think it's 60-80%. commerce penetration says at 16% or better in 2021. spac/ipo? Dnvb wave Bonus: post-covid anti-consumerism/materialism wave Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 251 of the Jason & Scot show was recorded on Thursday, January 21st, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP250- Holiday 2020 Recap This week we recap the commerce results for Holiday 2020 (including the data sources you can use to get a read for yourself), give an update on #shipageddon, and cover some industry news. 2019 2020 YoY %Ch Stores $864.69 $822.79 -4.8% Online $140.28 $190.47 35.8% Total $1004.97 $1013.26 0.8% Nov-Dec Sales estimates from e-marketer $B November Retail Sales Aren't As Ominous As You Think Jason's article in Forbes, recaping the results we've seen through November. Consumer Trends 2021 report - Dan Frommer's recap of 2020 consumer trends (highly recommended). MasterCard Spending Pulse Shipageddon Recap: Episode 250 of the Jason & Scot show was recorded live on Thursday, January 7th, 2021. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP249 - Holiday shipping data from ShipBob Casey Armstrong (@CaseyA) is CMO at ShipBob, a third party logistics provider that offers e-commerce fulfillment for thousands of brands. They are able to see the carrier shipping performance for all those clients and provide aggregate data that gives us insight into holiday shipping performance, also known as #shipageddon. Shipageddon Repository ShipBob Carrier Dashboard ShipBob 404 Page w/ Star Wars reference Episode 249 of the Jason & Scot show was recorded live on Monday, December 7th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP248 - Cyber 5 with Salesforce's Rob Garf Rob Garf (@retailrobgarf) the VP of Strategy and Insights, Retail and Consumer goods at Salesforce. Rob also earned a 10/10 from @ratemyskyperoom which makes me extremely jealous. Cyber Week online sales unfolded in the pattern we expected after the first three quarters of the year. Digital sales surged an unprecedented 71% in Q2 globally and significantly grew 55% in Q3 globally. We forecast 30% growth for the entire holiday season, November 1 – December 26. For the largest two digital days of the season, specifically, Black Friday came in right on target with 30% growth and Cyber Monday grew at a lower rate of 18% year-over-year (YoY) globally. Salesforce Holiday Portal Blog Post for Cyber Five LinkedIn Livestream from Rob and Jason discussing Cyber Five. We cover key trends, including changes to holiday behavior due to Covid-19, winners and losers, mobile trends, promotion trends, and omni-channel tactics. Episode 248 of the Jason & Scot show was recorded live on Tuesday, December 1st, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP247 - Cyber 5 with Adobe Vivek Pandya is the Senior Digital Insights Manager at Adobe. Data from Adobe, which uses Adobe Analytics to analyze one trillion visits and 100 million SKUs from 80 of the 100 largest retailers in the U.S., found that consumers spent a whopping $34.4 billion during this year's Cyber Week, which represents a 20.7 percent year-over-year (YoY) increase. Unsurprisingly, Thanksgiving, Black Friday and Cyber Monday represented the bulk of total spend over the five-day period. Adobe Holiday Portal Blog Post for Cyber Five We cover key trends, including changes to holiday behavior due to Covid-19, winners and losers, mobile trends, promotion trends, and omni-channel tactics. Episode 247 of the Jason & Scot show was recorded live on Tuesday, December 1st, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP246 - Q3 Results The US Census Bureau published its retail monthly data and quarterly e-commerce data this week. We also saw earnings reports from Target, Walmart, Lowes, Home Depot, Walgreens, and Kohls. We also discuss Amazon's entry into pharmacy. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Episode 246 of the Jason & Scot show was recorded live on Thursday, November 20th 2020.

EP245 - Shipageddon DeepDive On October 3rd, we published episode 238 and coined the term "Shipageddon." We were talking about the likely e-commerce peak we expected from the holiday, on top of the e-commerce peak we were already seeing do to Covid-19, and we felt like retailers were likely to run into shipping capacity issues. The term (and concept) have gained a lot of traction, being featured print in the NY Times Brace for Holiday 'Shipageddon' Forbes, Bloomberg, and on the Today Show, NBC News, and many others. In the subsequent 45 days, it's become clear that we will have a last-mile capacity problem, with all major carriers implementing quotas, turning away new clients, and retailers struggling to entice earlier orders from consumers. Worse, we're also seeing a lack of freight capacity to restock retailers with limited inventory, and a strong resurgence of Covid-19 threatens to generate even more e-commerce demand. In this episode, we do a deep dive into the curate state of Shipageddon, the likely impact on holiday shopping, and best practices for brands and retailers to minimize the effect. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 245 of the Jason & Scot show was recorded live on Thursday, Nobember 12th 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP244 - Upfront Ventures Greg Bettinelli Greg Bettinelli (@gregbettinelli) is a partner at Upfront Ventures. Greg was previously the CMO for LA-based HauteLook, a leading online flash-sale retailer (acquired by Nordstrom). Upfronts portfolio includes ThredUp, Parachute Home, Adore Me, Skylar, Verishop Goat, Happy Returns, Invia Robotics, ChowNow, Verishop and in transportation Fair, Bird, and SureSale. We discuss DNVBs, Marketplaces, Shipageddon, and much more. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 244 of the Jason & Scot show was recorded live on Thursday, October 28th 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP243 - Amazon Q3 2020 Earnings Recap In this episode, we break down Amazon's Q3 2020 earnings (PDF) results. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Episode 243 of the Jason & Scot show was recorded live on Thursday, October 29th 2020.

EP242 - Salsify Co-Founder and CMO Rob Gonzalez Rob Gonzales is the Co-Founder and CMO of Salsify an e-commerce enablement SaaS company that has raised over $250m and focuses on helping brands sell online. Rob is also co-founder of the Digital Shelf Institute. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 242 of the Jason & Scot show was recorded live on Wednesday, October 21st 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP241 - Holiday Preview with eMarketer's Andrew Lipsman Andrew Lipsman (@alipsman) is the Principal Analyst for retail and e-commerce for eMarketer. In this episode, Andrew gives listeners an advanced preview of eMarketer's holiday forecast, and we do a deep dive into all the factors that will play into this holiday season. This holiday season may have more uncertainty for brands and retailers than any other holiday season in our lifetime, so it's well worth the listen. This is an exclusive preview of one of the most anticipated holiday forecasts in the industry. Key Topics: Vectors that influence holiday forecasts The forecast Shipageddon Can retailers pull holiday in early? How will the cyber-5 play out Returnageddon Category winners and losers Retail winners and losers How to follow the season eMarketer Holiday 2020 Forecast Total retail +0.9% to $1.013 trillion Ecommerce +35.8% growth to $190B (+ $50B in ecommerce sales vs. last year) Brick-and-mortar -4.7% to $823B Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 241 of the Jason & Scot show was recorded live on Tuesday, October 21, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP240 - Amazon Prime Day Recap Episode 240 is a recap of Amazon Prime Day 2020, and a review of the US Census Advanced Monthly Retail Sales data for September. Amazon Prime Day Amazon Press Release ChannelAdvisor Prime Day Salesforce Prime Day Blog Two Thirds of Sales During Prime Day Were by Amazon 1P – marketplace Pulse Cool PrimeDay Review of 50 e-commerce sites by Forrester research analyst Nicole Murgia Advanced Retail Sales Data for September US Census Advanced Monthly Retail Sales for September Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 240 of the Jason & Scot show was recorded live on Friday, October 16th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP239 - Retail Sales Data with US Census Bureau Paul Bucchioni is Branch Chief and Scott Scheleur is a Supervisory Survey Statistician, both with the Retail Indicator Branch, Economic Indicators Division of the U.S. Census Bureau. In this interview, Paul and Scott walk us through the real sales data products that the US Census publishes and gives us advance about how to interpret the data. US Census Retail Data Site Twitter Account: @uscensusbureau St. Louis Federal Reserve Tool (FRED) Google Public Dataset Tool Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 239 of the Jason & Scot show was recorded live on Wednesday, October 7th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP238- Holiday Shipageddon This holiday season will be a mixed bag for retailers. Health concerns are likely to drive many more consumers online, but can retailers and shippers, who are already experiencing Cyber-Monday levels of e-commerce handle the increased volume? Scott Silverman (@scottsilverman) of CommerceNext and Ken Cassar (@kcassar) of CassarCo join us to discuss the holiday season, including a CommerceNext survey of 1,000+ consumers, and 60+ digital retail executives to understand how aware they may be of shipping delays, trade-offs they'd be willing to make in order to get free shipping, etc. Jason wrote a related article "Holiday 2020: A Mixed Bag For Retailers" in Forbes this week The twitter thread that kicked off this discussion Lowes locker announcement that Scot mentioned Deloitte Holiday Forecast Salesforce Holiday Forecast Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 238 of the Jason & Scot show was recorded live on Thursday, October 1st, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP237 - Always Day One author Alex Kantrowitz Alex Kantrowitzer (@Kantrowitz) is the author of "Always Day One: How the Tech Titans Plan to Stay on Top Forever." He is an on-air contributor at CNBC and host of the Big Technology podcast. In this broad-ranging interview, we discuss the unique management styles at Apple, Google, and Facebook, as well as doing a deep dive into what makes the Amazon culture unique. Disclosure: links to Amazon are affiliate links. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 237 of the Jason & Scot show was recorded live on Thursday, September 24th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP236 - DNVBs w/ Nate Poulin Episode 236 is an interview with Nate Poulin aka @digitallynativ about Digitally Native Verticle Brands (DNVBs).. Upcoming Events Digital Day North America Jason & Scot Keynote September 23 8:40-9:25am CT Channel Advisor Connect – Jason & Scot October 7th Texas A&M Retail Summit Jason October 9th 9:50am CT ShopTalk Meetup – Jason October 20-22 Measuring Ecommerce Success Against Fast-Changing Benchmarks. Topics Nate Poulin (@digitalnativ) cut his teeth with DNVBs including Bonobos and Outdoor Voices and is currently the Chief Merchant for Monica + Andy. In this episode, we discuss a range of topics around the current state and future of digitally native brands. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 236 of the Jason & Scot show was recorded live on Monday, September 14th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP235 - Amazon Grocery, Walmart+, Holiday Preview This episode covers the latest Amazon Grocery news, the launch of Walmart+, and our first look at holiday 2020. Upcoming Events CommerceLive – Jason September 15, Noon ET. Panel: Retailer Search Strategies — What's Working and What's Worth It? Publicis Livestream – Jason & Scot – Thursday, September 17 11:00AM ET Covid, Holiday 2020, and 2021 Digital Day North America Jason & Scot Keynote September 23 8:40-9:25am CT Channel Advisor Connect – Jason & Scot October 7th Texas A&M Retail Summit Jason October 9th 9:50am CT ShopTalk Meetup – Jason October 20-22 Measuring Ecommerce Success Against Fast-Changing Benchmarks. Topics Amazon Grocery Amazon Fresh – 40K "Non-Whole Foods" grocery concept. Dash Carts (Scan & Go). Microfullfilment? Woodland Hills open, two more free-standing coming to LA, one freestanding coming to Chicago, and a shop in shop with Kohls in LA. Amazon Go Grocery – 10K store with just-walk-out technology. A second location opens in Redmond. One coming to Washington DC. Wholefoods Digital Only – Darkstore opens in Brooklyn. JCP acquired from bankruptcy by Simon Property Group (NYSE: SPG) and Brookfield Property Partners. Walmart+ launch (and drone test) Holiday Preview Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 235 of the Jason & Scot show was recorded live on Thursday, September 10th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP234 - Listener Questions Live Episode 234 is a live show featuring live audience questions. Jason & Scot get to interact with listeners live. Topics Jason wrote an article in Forbes, "It's Time For E-Commerce Marketplace Reform", Scot found it controversial! California's proposed AB 3262, related to product liabilities for marketplaces. Amazon's stance on hybrid sellers (both selling wholesale to Amazon, and direct on the marketplace) SEO in the Covid era What's the next big thing? How are retailers addressing digital impulse? Why do retailers have separate systems for e-commerce and POS? Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 234 of the Jason & Scot show was recorded live on Thursday, August 27th, 2020. http://jasonandscot.com J oin your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP234 Preview - Listener Question Show Coming Soon Hi Listeners. We'll be recording a live listener questions podcast on Wednesday August 26th at 7pm PT / 10pm ET. Send questions in advance to Facebook Or @scotwingo on twitter Zoom details to join the live call: Join from a PC, Mac, iPad, iPhone or Android device: Please click this URL to join. https://us02web.zoom.us/j/85358703161?pwd=dWdreWdyckR6S1dQcE5nR3JlVWVCQT09 Passcode: 262640 Description: Jason & Scot Show - Listener Questions Or join by phone: Dial(for higher quality, dial a number based on your current location): US: +1 312 626 6799 or +1 646 558 8656 or +1 301 715 8592 or +1 346 248 7799 or +1 669 900 9128 or +1 253 215 8782 Webinar ID: 853 5870 3161 Passcode: 262640 International numbers available: https://us02web.zoom.us/u/keF1JYoTnM Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP233 - Q2 2020 Retail Earnings and News US Census Data US Census Retail Data website Quarterly Retail E-Commerce Sales 2nd Quarter 2020 (PDF) St. Louis Federal Reserve Tool (FRED) Google Public Dataset Tool Retail Earnings Updates Walmart Comp sales up 9.3% E-commerce up 97%. Transactions down 14%, basket up 27% Target SSS up 10.9%, E-Commerce up 195%. 75% e-commerce fulfilled from stores. Home Depot SSS up 25%, e-commerce up 100% (60% BOPIS) Lowes US Comp sales up 35.1%, E-commerce up 135% Kohls – net sales decrease (22.9%) TJX – Net sales came in at $6.67b v $9.78 billion YoY ($214M Loss) 2020 Q2 E-Commerce Scoreboard Target 195% (same day 300%) Etsy 147% Lowes 135% HomeDepot 100% Walmart 97% Shopify 97% E-commerce overall (US census): 44.5% Amazon: 41% overall, 44% US, 3PM grew 53% eBay 26% Other News Simon (SPARC) buys Brooks Brothers, (Aéropostale, Forever 21, Lucky Brand) JCP suitors – Amazon and Simon Shipping sur-charges Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 233 of the Jason & Scot show was recorded live on Wednesday, August 19th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP232 - rue21 CEO John Fleming John Fleming is the the interim CEO of rue21. John was formerly the global e-commerce CEO for Uniqlo, Chief Merchant at Walmart, and CEO of Walmart.com. He has also served as a board member at Bed Bath & Beyond and Untuckit. rue21 is an American specialty retailer of women's casual apparel and accessories with 670 stores that primarily designs and fabricates its' own products. In this broad ranging interview, we discuss the challenges and opportunities presented by Covid, Amazon, the direct to consumer model, and the future of retail. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 232 of the Jason & Scot show was recorded live on Thursday, August 13th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP231 - The Forever Transaction author Robbie Kellman Baxter Robbie Kellman Baxter (@robbiebax) is the best selling author of "The Forever Transaction" and "The Membership Economy." She has become a well known subject mater expert on subscription and loyalty programs. In this broad ranging interview, we discuss well known subscription based brands including Dollar Shave Club, Blue Apron, Stichfix, BirchBox, and Netflix. We also cover issues including subscription fatigue, cancelation friction, and Rundles. You can find out more about Robbie's consulting work and her podcast at her website. Disclosure: links to Amazon are affiliate links. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 231 of the Jason & Scot show was recorded live on Thursday, July 30st, 2020.

EP230 - Amazon Q2 2020 Earnings Amazon Q2 2020 Earnings Amazon Q2 2020 Earnings Presentation Statement by Jeff Bezos to the U.S. House Committee on the Judiciary Revenue at $88.9B vs expectation of $80.7b, a 41% year over year growth. Earnings of $10.30 per share vs expectation of $1.90, a 51% year over year growth. Other Earnings Updates Shopify revenue up 97% to $714M (GMV now exceeds eBay) eBay revenue up 18% to $2.87B Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 230 of the Jason & Scot show was recorded live on Thursday, July 31st, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP229 - NRF NXT, Google Commerce, Big Commerce S1 Jason recent events: NRF NXT Tuesday, July 21 11:45am–12:30pm EDT "Future of Platforms" Forbes Article "Retail's Great Pivot: How The Pandemic Has Changed Stores' Criteria For Success From Traffic To Efficiency" Jason Upcoming Events CommerceNext July 29th 4:10 pm EE "Lesson Learned and Thoughts for the Future" Industry News NRF NXT was this week, a digital commerce show from the National Retail Federation (the successor to the Shop.org tradeshow). You can still register for free, and watch all the sessions on demand. Google has eliminated commissions for it's "Buy on Google" feature on google shopping, as well as offering PayPal and Shopify payments. Goldman Sachs equity research published: "Global Internet eCommerce's steepening curve: Raising global forecasts & identifying new winners" July 20,2020. Scot breaks it down. eMarketer publishes "US ECOMMERCE BY CATEGORY 2020" July 22, 2020. Jason breaks it down. Big Commerce files it's S-1. (Keep an eye on RetailRoadshow for their roadshow video). Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 229 of the Jason & Scot show was recorded live on Thursday, July 24th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP228 - Bonus Edition: Verizon Panel - The 5G Future of Retail Post-COVID Scot and Jason hosted a live panel for Verizon, entitled: "The 5G Future of Retail Post-COVID: Challenges and Opportunities." The panel featured three guests: Christian Guirnalda (@OpenInnovatioNJ), Director, 5G Labs and Innovation Centers, Verizon Michele M. Dupré Group Vice President – Vertical Markets/Canada Verizon Enterprise Solutions Rob Dravenstott, Chief Technology Officer, Cooler Screens We covered a variety of topics related to 5Gs potential impact on retail. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 228 of the Jason & Scot show was recorded live on Wednesday, July 8th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP227 - Amazon Dash Cart and Other News Jason recent events: Publicis LinkedIn Livestream: Trends & Insights Live "The New Reality of Retail" RetailTouchpoints: Retail Strategy 2.0: Separating Urgent From Important Brick and Mortar Reborn Rob Gonzalez, Peter Crosby, and the Digital Shelf Institute/Salsify "Creative Commerce in the time of covid" Jason Upcoming Events NRF NXT Tuesday, July 21 11:45am–12:30pm EDT "Future of Platforms" CommerceNext July 29th 4:10 pm EE "Lesson Learned and Thoughts for the Future" The Great Debate Are we in a long-lasting, deep recession, or is at an artificial recession will quickly bounce back from? What should retailers and brands be planning for. Jason and Scot has it out. Who will be right? Amazon News Amazon Dash Cart Echo Frames are frames are shipping Q4 restrictions on 3pl warehouses Prime day in October Employee Health Clinics Amazon becomes worlds largest advertiser spending $11B a year Earning results next week Other News US Census Bureau Data for June is out. US Real Retail sales were up 5.8% in June, (down from 17.7% in May) but representing a 2nd month of retail recovery. Total retail sales back above Feb levels. (Numbers adj for inflation and including auto). E-commerce up 23% YoY. Nike leaves Google Shopping Google shopping fast shipping tags Nike RISE new store concept in Guangzhou, China Walmart and Amazon healthcare battle Walmart+ coming soon? Is digital grocery profitable? Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 227 of the Jason & Scot show was recorded live on Friday, July 17th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Blue Cape Ventures founder Hendrik Laubscher Hendrik Laubscherger (@henlaub) is the CEO and Founder at Blue Cape Ventures. He is a subject matter expert in global marketplaces and cross-border trade. He publishes a very valuable weekly newsletter which you can subscribe to here. In this broad ranging interview, we discuss global marketplaces, the latest events at Amazon, comparison shopping engines, direct to consumer, cross border trade, venture capital, and the future of commerce. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 226 of the Jason & Scot show was recorded live on Friday, July 9th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP225 - Jonah Berger author of The Catalyst Dr. Jonah Berger (@j1berger) is a marketing professor at Wharton, and author of New York Times bestsellers Contagious and Invisible Influence. His latest book, The Catalyst: How to Change Anyone's Mind (affiliate link), introduces a revolutionary approach to change. Successful change isn't about pushing harder or exerting more energy. It's about removing barriers. Overcoming resistance by reducing friction and lowering the hurdles to action. Discover the five hidden factors that impede change, and how by mitigating them, you can change anything. In this broad ranging interview, we discuss the major themes from The Catalyst, including the five barriers to taking action, and strategies to overcome those barriers. Listeners will learn not only how to persuade customers and prospects, but also how to be a catalyst for organizational change within our companies. Jonah's personal website. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 225 of the Jason & Scot show was recorded live on Friday, June 26, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP224 - Cohort Analysis and CLV with Daniel McCarthy Daniel McCarthy (@d_mccar) is an Assistant Professor of Marketing at Emory University – Goizueta Business School, he's one of the industries top thought leaders in the field of customer lifetime value (CLV). In this episode we discuss how CLV and customer cohort analysis can be be used operationally within e-commerce companies, as well as how customer data can be used to calculate a companies true enterprise value, customer-based corporate valuation (CBCV). Dan co-founded a predictive analytics company, Zodiac, which was later acquired by Nike. He'd made news several times by applying his CBCV to popular public companies using their public disclosures. Listen to this episode just to hear Scot say "Goizueta." Dan's personal website Theta Equity Partners – Dan's current firm, focused on CBCV McCarthy, Daniel; Fader, Peter (2018). "Customer-Based Corporate Valuation for Publicly Traded Non-Contractual Firms". Journal of Marketing Research, 55(5), 617-635. Link (download) McCarthy, Daniel; Fader, Peter; Hardie, Bruce (2017). "Valuing Subscription-Based Businesses Using Publicly Disclosed Customer Data". Journal of Marketing, 81(1), 17-35. Link (download). McCarthy, Daniel; Fader, Peter (2020). "How to Value a Company by Analyzing Its Customers". Harvard Business Review, 98 (1), 51-55. Link Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 224 of the Jason & Scot show was recorded live on Thursday, June 25th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP223 - Covid-19 Deep Dive Episode 223 is deep dive into the retail impact of Covid-19 pandemic over the next 18-24 months. COVID-19 TIME MACHINE Covid-19 is a time machine, propelling commerce five years into the future. New Behaviors: Shift to Digital Brand Agnostic Pantry Stocking Nesting Health & Safety Recession Changing Retail Landscape How Will it End Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 223 of the Jason & Scot show was recorded live on Thursday, June 18th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP222 - RBC Mark Mahaney on Amazon Episode 222 is an interview with Mark Mahaney, Managing Director at Royal Bank of Canada (RBC). RBC is Canada's biggest bank, and one of the largest in the world based on market capitalization. Mark is one of the top internet analysts in the world, being ranked #1 by Institutional Investor Magazine numerous times. His research on the e-commerce space are all must reads. In this interview, we discuss his new research note on Amazon, raising their price target to a Street-high $3,300 based on the impact of Covid-19 on it's business. In this broad ranging interview, we discuss Covid-19, Amazon's retail business, it's ad business, amazon web services, logistics, as well as competitors, Shopify, eBay, Etsy, and Chewy. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP221 - E-Commerce Logistics Crunch Episode 221 covers recent news including logistics moves from UPS, FedEx, and Amazon. Past Events Jason NRF Interview Leaders of Change Interview Upcoming Events NRF Global Trends from the Reopening of Stores June 8th, 11am ET. Hear from retail industry leaders Jason Goldberg, chief commerce officer of Publicis, and Sucharita Kodali, VP and principal analyst at Forrester, on what retailers are seeing as their global stores reopen post-COVID-19 Amazon News Amazon adds 12 new planes (now has 80 on it's way to 200). Prime day moved to September, Summer Sales June 22nd. Amazon Grocery Store coming to Chicago Lowes- Same store sales up 11.2%, e-commerce up 80% Other News Gucci – Personalized Video Shopper UPS/FedEx – Surcharges Kylie Jenner – Inflated revenue ($177 million last year) Instacart Media Network Target Instagram Checkout Shopify Marketcap $90B, IBM $114B Lickable Screen – Norimaki Synthesizer Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 221 of the Jason & Scot show was recorded live on Wednesday, June 3rd, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP220 - Retail Earnings News Episode 220 covers a variety of retail earnings reports and news. Retail Earnings Walmart – Same store sales up 10%, e-commerce up 74% Target – Same store sales up 10.8%, e-commerce up 141% (curbside up 278%) Home Depot- Same store sales up 7.1%, e-commerce up 79% Lowes- Same store sales up 11.2%, e-commerce up 80% Race to $1.5T Market Cap (as of 5/20/2020) Apple Inc. $1,383,649,809,668 Microsoft Corporation $1,407,941,498,171 Amazon.com, Inc. $1,245,912,492,214 Other News Amazon News – JCP and AMC rumors Facebook – New e-commerce option Fritolay Direct to Consumer Launch Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 220 of the Jason & Scot show was recorded live on Wednesday, May 20th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP219- Live Listener Questions Episode 219 is a live show featuring live audience questions. Jason & Scot get to interact with listeners live. It's also a rare chance to watch the podcast, as the episode was recorded with video, watch it on YouTube. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 219 of the Jason & Scot show was recorded live on Wednesday, May 7th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP218 - Amazon Q1 2020 Earnings and Covid News Episode 218 covers some Covid-19 related e-commerce news, and provides an analysis of Amazon's Q1 2020 Earnings. Announcement Next weeks show will be a live listener question show. Join our Zoom webinar on May 6th at 9pm ET, and you can watch us make a show, and ask your own questions. https://us02web.zoom.us/j/89837125650?pwd=QTM2QWZKRDlSNFFIU0xnRmZ2VWowQT09 Password: 877145 Webinar ID: 898 3712 5650 International numbers available: https://us02web.zoom.us/u/kuutcaEJm News Shopify becoming a marketplace? Google shopping is now free Covid impact 630,000 retail businesses have been closed since mid-March (about 61% of sf sq) Forrester 16% E-Com -> 25% in april (70% digital influence) 3% digital grocery -> 10% digital Grocery Goldman Sachs: Retail Chain down 20.9% ShopperTrack: Traffic down 48% Bankruptcies – JCREW, Neiman, JCP, Tuesday Morning, Lord & Taylor Gordon Brothers 25,000 stores and 100,000 restaurants could end up closing permanently this year UBS 100,000 retailers close by 2025 (15% -> 25% e-com penetration) Everyone making PPE Happy Story: Pets ("adopt a pet" surged about 335% in volume) Simon Properties Opening Plans Amazon Q1 2020 Earnings Earnings Release (PDF) Presentation Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 218 of the Jason & Scot show was recorded live on Thursday, April 30th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP217 - OfferUp CEO Nick Huzar Episode 217 is an interview with Nick Huzar (@nickhuzar), the Founder and CEO of OfferUp (@OfferUp). OfferUp is the largest mobile marketplace in the U.S, facilitating consumer to consumer sales of second-hand goods. In this interview, we discuss OfferUp's recent fund raise, the acquisition of LetGo, and the state of C2C Marketplaces during Covid-19. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 217 of the Jason & Scot show was recorded live on Thursday, April 23rd, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:24] Welcome to the Jason and Scott show this is episode 217 being recorded on Thursday April 23rd 2020 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scot Wingo. Scot: [0:39] Hey Jason and welcome back Jason Scott show listeners we are still recording during this fun pandemic shelter at home period and because we normally when we're not she'll bring it home have day jobs record the podcast late late at night it really restricts people that are crazy enough to come on the podcast so we're using this opportunity to go through what I would call our Marketplace bucket list. So today on the podcast we have another bucket list guess this is pretty exciting. One of the biggest Trends in US market places that's kind of under the radar and if you go to like a lot of trade shows and stuff but it is if you look at traffic data you realize there's a really big movement here, is what I would call a new family a new innovation around smartphone app based consumer to consumer or some people say person-to-person marketplaces. So today on the show we are really excited to have the CEO of what I believed to be the largest one of these these new kind of mobile market places we, the CEO of offer up Nick who's are welcome to the show Nick. Nick: [1:43] Thanks for having me it's great to be here. Scot: [1:45] Do you prefer person-to-person consumer-to-consumer or do you use some other lingo. Nick: [1:50] I think it's I think it's all the same that the the main idea is you know leveraging this technology that's in all of our pockets to kind of reimagine local Commerce as we know it. Jason: [2:05] Awesome and Nick we may be the only ones in the planet that have a Marketplace bucket list but we're we're. Nick: [2:14] Everyone needs one. Jason: [2:15] Yeah everyone should have one but I feel like we're the only ones that are cool enough to actually have one so thanks for helping us check one one off but before we jump into OfferUp in marketplaces we always like to give listeners a little bit of color about your background so can you tell us what you're doing and how you came to OfferUp. Nick: [2:35] Yeah happy to so I've always been in the I'd say the Internet space pretty much since I graduated college. [2:42] Kind of dating myself now but I used to I remember coming out of school I had to explain to people on companies why they needed a database connected to their website so that's kind of gives you an idea of when I graduated college. But I've always been fascinated by I think the the endless possibilities with the internet so in some way shape or form of. I've been in at various startups you know throughout most of my career I did some briefs tents at T-Mobile. Spend a little bit of time at Microsoft you know I've done a few different companies my previous company too, OfferUp was called connects most people have no idea who the heck we were I'm not surprised but we started. [3:26] Connects pre Friendster and so sometimes I'll server after remind people what the heck was Friendster or Friendster came before my space and my space came before Facebook so we were very early I think I'd like to say I learned a lot of a. Mistakes kind of how to build a company and a startup. And you know ultimately I had no plans on doing another startup there a lot of work but I had a daughter on the way and I was so excited I went into this room full of stuff. That I had in my house and I was going to turn it into her nursery and that became the spark, and that ultimately turned into OfferUp and you know for me would you know I had I didn't jump on it right away I mean clearly you know I think there's a long as a graveyard of companies that have tried to. [4:15] Compete locally but. I think what what what drew me to this opportunity was this device that is now in all of our pockets but back when we started off her up you know very few people had smartphones in fact there was no Android phone. So you know what I what I could imagine at the time was like look I just wanted to make these. I just wanted to clear out this room like quickly and there was no e

EP216 - Marketplace Pulse founder Juozas Kaziukenas Episode 216 is an interview with Juozas Kaziukenas aka "Joe" (@juokaz), the Founder and CEO of Marketplace Pulse (@marketplacepulse). In this interview, we discuss the state of North American marketplaces, their trajectories, and current impacts of Covid-19. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 216 of the Jason & Scot show was recorded live on Thursday, April 17th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP215 - What to read during a pandemic This episode is a list of suggested resources to read for those looking to do some professional development in the commerce space. (all book links are amazon affiliate links) The episode also features an interview with Rishad Tobaccowala (@Rishad) Rishad's is the author of "Restoring the Soul of Business: Staying Human in the Age of Data" published by Harper Collins. Additional writings can be found on the Re-Inventing blog. The interview starts at 15:50 of the podcast. Rishad also has an amazing photography feed on Instagram @RishadT. Another book mentioned on this list is Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption – Stephen Dennis. Stephen is hosting a virtual book launch party (including @retailgeek and some e-commerce celebrities) on Tues April 14 at 4:15pm ET, that will include myself and some commerce guest stars. Pre-register here. Here are some always updated resources: A complete list of recommended books for commerce Pros (including a superset of the list provided here, is always available here: Recommended Books. A list of 250 commerce influencers to follow on twitter. That list includes 50 commerce journalists. A list of recommended commerce podcasts. A list of recommended commerce websites and newsletters. Finally, when the pandemic is over, here is a list of commerce events. Here are all the specific resources mentioned on todays show: Personal Development How to Fail at Almost Everything and Still Win Big: Kind of the Story of My Life – Scott Adams Win Bigly: Persuasion in a World Where Facts Don't Matter – Scott Adams Loserthink: How Untrained Brains Are Ruining America – Scott Adams The Catalyst: How to Change Anyone's Mind – Jonah Berger Restoring the Soul of Business: Staying Human in the Age of Data, Rishad Tobaccowala Startup / Entrepreneurship Good to Great: Why Some Companies Make the Leap and Others Don't – Jim Collins Turning the Flywheel: A Monograph to Accompany Good to Great – Jim Collins The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail – Jim Collins Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers – Geoffrey A. Moore Zero to One: Notes on Startups, or How to Build the Future – Peter Thiel Hard Thing About Hard Things – Ben Horowitz What You Do Is Who You Are: How to Create Your Business Culture – Ben Horowitz The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses – Eric Ries The Checklist Manifesto: How to Get Things Right – Atul Gawande Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader – John Rossman (John was a guest on Episode 181) Extreme Ownership: How U.S. Navy SEALs Lead and Win – Jocko Willink Future Is Faster Than You Think – Peter Diamandis E-Commerce / Retail / Case Studies Sam Walton: Made in America: My Story – Sam Walton I Love Capitalism!: An American Story – Ken Langone The Perfect Store: Inside eBay – Adam Cohen In The Plex: How Google Thinks, Works, and Shapes Our Lives – Steven Levy The Facebook Effect: The Inside Story of the Company That Is Connecting the World – David Kirkpatrick The Everything Store: Jeff Bezos and the Age of Amazon – Brad Stone Reengineering Retail: The Future of Selling in a Post-Digital World – Doug Stephens Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption – Stephen Dennis Billion Dollar Brand Club: How Dollar Shave Club, Warby Parker, and Other Disruptors Are Remaking What We Buy – Lawrence Ingrassia (Larry was on Episode 207) Movies Glengarry Glenross Boiler Room The social network Girlboss – Based on Nasty Gal founder Sophia Amoruso's autobiography #Girlboss Office Space Startup.com TV shows Undercover Boss Shark Tank The Profit SiliconValley Halt & Catch Fire Mr Selfridge Succession Mr Robot Black Mirror Non Conventional S1s – Casper, Chewy (Retail Roadshow) Shareholder Letters (Amazon, Berkshire Hathaway) Company conference calls – (Amazon/eBay/Shopify/Etsy/Alibaba) Investor Relations Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 215 of the Jason & Scot show was recorded live on Wednesday, April 8th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP214 - Stifel Managing Director Scott Devitt on Covid-19 Episode 214 is an interview with Scott Devitt, Managing Director of Internet Equity Research at Stifel, in which we discuss the potential economic impacts of Covid-19. In this interview, we discuss the travel, hospitality, and e-commerce industries, with a deep dive into some of the factors that will impact Amazon. To receive Scotts research and analysis, send an email to him [email protected] and ask to be added to his distribution list. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 214 of the Jason & Scot show was recorded live on Thursday, April 2nd, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.