The Jason & Scot Show - E-Commerce And Retail News

EP144 - Tommy John founders Tom Patterson and Erin Fujimoto Erin Fujimoto and Tom Patterson are the founders of Tommy John, a vertically integrated consumer brand in the underwear category. They have recently expanded to include direct to consumer, woman's apparel and are now opening their own stores. In this interview, we cover a wide range of topics including the origin story, direct to consumer versus wholesale, the challenges and opportunities of being a digitally native brand, omni-channel expansion, and the future of commerce. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 144 of the Jason & Scot show was recorded on Tuesday, August 8th from the eTail East tradeshow in Boston. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP143 - Dell head of digital transformation Sarika Puri Sarika Puri is a Senior Director and Head of Digital Transformation Acceleration Organization at Dell Technologies. In this interview, we cover Sarika's background and discuss Dell Technologies journey to digital transformation. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 143 of the Jason & Scot show was recorded on Tuesday, August 7th from the eTail East tradeshow in Boston. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP142 - Industry News and Retail Earnings Scot Wingo Tarheel of the week. Amazon News Amazon licensing it's Amazon Go "Just Walkout Technology" to Hundai in S. Korea Whole Foods now selling via Alexa Whole Foods offering 30-minute windows for curbside pickup Party City selling on Amazon Walmart News Earnings – Same Store Sales up 6% y/y (highest in 10 years) 40% E-Com Growth Traffic and Tickets up 2% in US Grocery pickup is now in more than 1,800 locations (40% of US Pop by EOY) "Clearly, the consumer backdrop is favorable, we're getting a little bit of benefit from that", Dan Binder VP Investor Relations Allowing 3p returns in stores Walmart co-leads $500M investment in Chinese online grocery service Dada-JD Daojia Target News Same Store Sales up 6.5% y/y (highest in 13yrs) E-Com Up 41% (vs 36% last year) Traffic up 6.4% "I've been doing this for a long time, and I think this is the healthiest environment I've ever seen" Target CEO Brian Cornell Same Day Delivery 1100 stores / Curbside pickup 800 stores Owned Brand Cat & Jack $2B in 1 year Mallageddon 4,379 closures / 2,239 opens = 2,100 net fewer stores (net 2800 reduction in stores in 2017) Loss of 35M ft sq of retail space (closed stores are typically smaller footprint than new store openings) Industrial space is now MORE expensive than retail space Upcoming: Shop.org September 12-14th, Las Vegas Groceryshop October 28-31, Las Vegas Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 142 of the Jason & Scot show was recorded on Thursday, August 23rd, 2018. http://jasonandscot.com Join your hosts Jason "retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Liraz Margalit, PhD, is a Web Psychologist, a Keynote Speaker and Head of Behavioral Research at Clicktale. She integrates Cognitive Psychology and Behavioral Economic perspectives to analyzes online consumer behavior and delivers actionable insights for business stakeholders. In this interview, we cover Liraz's background, digital body language, the mobile mindset, and the role of emotion in shopping. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 141 of the Jason & Scot show was recorded on Tuesday, August 7th from the eTail East tradeshow in Boston. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP140 - Stripe Head of Stripe Issuing, Lachy Groom Lachy Groom is the head of issuing at Stripe. Stripe is a payment processor that provides a set of tools to help businesses accept payment online. Their clients include Warby Parker, Wish, and Target. Lachy was the 30th employee at Stripe, he leads Stripe Issuing which is an end-to-end platform for quickly creating, distributing, and managing physical and virtual cards. In this interview, we cover Lachy's background, the range of Stripes services, the state of online payments, mobile payment best practices, digital wallets, and marketplaces. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 140 of the Jason & Scot show was recorded on Friday, August 3, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP139 - B8ta founder and CEO Vibhu Norby Vibhu Norby is the founder and CEO of b8ta. b8ta is a software-powered brick and mortar retailer designed to improve the customer and maker experience. They help people discover, try, and learn about new tech products while empowering makers with a simple retail-as-a-service model that puts them in control. In this interview, we cover Vibhu's background, how he came to the idea for B8ta, b8ta's retail partnerships (including Lowe's and Macy's), their unique marketplace dynamic, their experiential retail as a service offering, their recent fundraising success, and Vibhu's vision for the future of retail. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 139 of the Jason & Scot show was recorded on Wednesday, August 1, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:26] Welcome to the Jason and Scott show. This is episode 139 being recorded on Wednesday August 1st 2018. I'm your host Jason retail geek Goldberg. And as usual I'm here with your cohost Scott Winslow. Scot & Vibhu: [0:42] Jason and welcome back Jason's Ghosheh listeners. Jason I don't know about you but I've been on pins and needles this week no we have a special guest tonight. You and I are both probably the biggest gadget geek ever and we have a new favorite store and it's pretty exciting to have someone from that store on the podcast. There's a company that we have talked a lot about on the podcast so I'm hoping longtime listeners can kind of guess what we're talking about here. The company is beta and that's B the number T.A. Beta is such a unique company. I don't want to get in the middle of describing it to everybody. I want to kind of leave that for our guest who is the CEO and founder of b8ta, Vibhu Norby. Thanks for having me. I'm so excited I've been listening since the first episode. Jason: [1:37] We are we're thrilled to have you. And I do think Scott and I are the target market for your concepts. We'll get to that in a moment. But before we do normally we'd like to start interviews is get a little rundown from our guests on their career progression and what led them to their current role. And in your case. Beta is not your first cool gig. So definitely want to share that with the audience. Scot & Vibhu: [2:10] Yes so I I grew up programming, and fell in love with computers and software when I was an early teenager and sort of joined a series of startups and then end up leaving to do one of my own. And we got funded by Y Combinator and then raised a couple of million dollars from, some investors and that we were making a social network for the phone and back in 2011 when snap chat and a bunch of these guys got started and we didn't make snap chat. So the company didn't totally work and we we found a home at Nest a few years ago. [2:53] At the time when they had one product and were just starting to think about launching multiple products and so there I joined as an engineer and brought my whole team and company over. It was sort of an acquisition. And that was where I got introduced to retail for the first time really from the brand side. Nest was a really pioneering company. A lot of ways we were were really introducing the idea of smart home to the consumer not just the Nest Learning Thermostat and doing that was complicated. It was a complicatedproduct. We also really love retail because a lot of the team had come from Apple and understood the value of retail beyond sort of sales. And so we used we used retail as a as a place to store and make people aware of the product and get them hands on and that was what the genesis but actually I want to talk about the first time I talked to you Jasonbecause, it's kind of you know four years ago I actually didn't know very much about retail and so when I was trying to learn about the first thing I did was like you know basically typing like who who to follow about you knowin retail, and your name came up and I ended up falling on Twitter for a bit. And at a point when I wasn't sure if I should we should actually do beta. I called him LSU and is like hey can we get a call I want tell you the idea that working on and just get your feedback and so we got on the phone. Do you remember this. Jason: [4:20] I totally remember this. I wasn't sure you wanted to disclose it. Scot & Vibhu: [4:25] Yeah. So we we got on the call and I was like hey you know this is what we're thinking about doing. We don't know much about retail what we understand the problem. And I think you said you know this is like been done a lot, or it might work but you'd be much better off if you could solve this other problem that I have which is that people are not buyi

EP138 - Amazon Q2 2018 Earnings Hot Take This episode is a hot take on Amazon Q2 2018 earnings Amazon Q2 Earnings Highlights $52.9B, which is a 39% y/y increase $2.98B in operating income $21.8B in Free cash flow, less $11.4B in capex, $6.2B in lease repayments = Net $4.1B Free Cash Flow AWS had a material acceleration up 48% y/y constant currency and profits were $1.4b Amazon Web Services – came in at $6.1b – 49% y/y growth (an acceleration from last quarters 48% growth) North America – $32.2B up 44% Y/Y, operating income of $1.84B International – Revenue increased to $14.6B (+21% Y/Y) for a $0.494B loss Marketplace 53% 3P by Unit sales 3P Growing at 55% (constant currency) Wingo GMV estimate -> 1p – $37.6b/ 3p – $71b = $108.6b GMV Amazon Ad Business – grew 129% y/y to $2.19B Cowen estimates $8.6BN in 2018 rising to ~$37BN in 2023 Amazon increasingly bypassing agencies to go directly to advertisers Increasing likely Amazon becomes first $1 trillion dollar company Jason & Scot will at eTail East in Boston next week. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 138 of the Jason & Scot show was recorded on Monday, July 30th 2018. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Industry News NRFTech Peter Schwartz GetSpiffy Fund Raise Google Express Traction Amazon Prime Day Amazon Press Release USA Today Recap Target results on Prime Day Listener Questions Joan Abrams asks: How important are progressive web apps going to be for retailers? Any retailers doing this really well yet? West Elm Example: https://mobile-beta.westelm.com/ Julie Acosta asks: Any updates on multi-touch attribution models/partners - who's doing online/offline (brick & mortar) right? Upcoming Events Jason is doing retail visits in Australia July 21 - 29. Ping him on twitter if you're there. Jason and Scot will be doing shows from eTail East (8/6 - 8/9 in Boston) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 137 of the Jason & Scot show was recorded on Thursday, July 19th 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Amazon News Amazon Prime Day this year has leaked and will be July 16-17 Amazon today announced the acquisition of Pillpack for $1b Amazon recruits small businesses, to deliver packages Amazon was fourth-largest advertiser in the US ahead of Walmart, GM and Ford. Amazon is merging 1P and 3P and the robots are winning vs merchants - "hands off the wheel" Industry News Supreme court rules in favor of South Dakota in South Dakota v. Wayfair, Inc., et al. The ruling effectively overturns the previous Quill Corp. v. North Dakota precedent and opens the door for all states to require e-commerce sites to collect and remit sales taxes to states. Amazon stands to be the biggest winner in the ruling. Amazon already collects sales tax on all 1P sales. Amazon will now be able to charge 3P merchants 2.9% to collect tax for them. Amazon 1P will be more competitive with 3P and other e-commerce sites (eBay, NewEgg, etc..). Small E-Commerce sites and marketplace sellers are the biggest losers, as they will now need to collect sales tax (and likely pay a 3rd party to do it on their behalf), and navigate a multitude of complex out of state sales tax laws that are likely to emerge. All eyes turn now turn to Congress, to see if they will pass a law to clarify/simplify the sales tax collection issue on behalf of small businesses. Listener Questions Alex Volakis asks: Should others try the Warby Parker school bus store concept. Who do you think would benefit most from it? Amit Agarwal asks: Do customers like bundled products or do they like to create their own bundles? What are different merchandising tactics used to sell a collection of products? Jill Dvorak asks: Any leadership or managing through change tactics. at the corporate level to infuse more nimbleness in established brands? "The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change)" by Clayton M. Christensen "The Lean Startup" by Eric Ries Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 136 of the Jason & Scot show was recorded on Thursday, June 28th 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Chuck Davis is the CEO of Prodege (Swagbucks, MyPoints, and Shopathome), a leading rewards discovery site. Chuck was the first President of E-Commerce for the Walt Disney Company, former CEO for ShopZilla, former CEO of Fandango, and is a former Shop.org board member. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 135 of the Jason & Scot show was recorded on Tuesday, June 5th, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Episode 134 is a recap of Mary Meekers "Internet Trends 2018" report, and the weeks news. Industry News Walmart Shareholder Meeting Walmart Launches JetBlack Ulta, Sears, Macys, Target report quarterly earnings Apple WWDC Mary Meeker, State of the Internet 2018 Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 134 of the Jason & Scot show was recorded on Monday, June 4th 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP133 - Hot Take: Adobe acquires Magento Adobe announced that they are acquiring Magento commerce for $1.68b. It was disclosed as part of the deal that last year magento's revenues were $150m, so that's a 11X multiple which is pretty awesome. Adobe's largest deal in decade. Adobe announcement Magento Blog Mark Lavelle, CEO, and Peter Sheldon VP Strategy at Magento Commerce were on Episode 50 of the Jason & Scot Show. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 133 of the Jason & Scot show was recorded on Monday, May 21st 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP132 - NPD Idea 2018 Recap NPD held it's semi-annual customer conference, Idea in Austin Texas on May 16th and 17th. Jason and Scot both presented content at the show. This weeks episode is a recap of the show. Target CEO Brian Cornell Keynote Google X, Captain of Moonshots, Astro Teller Keynote Author Michael Dart Keynote (Retail's Seismic Shift: How to Shift Faster, Respond Better, and Win Customer Loyalty) Scot Wingo "MarketPlace Madness" (PDF) NPD Retail Trends Don Unser, Group President at The NPD Group Steve Baker, Vice President, Industry Analysis at NPD Group Jason Goldberg "Last Mile In The Customer Experience" (PDF) Oren Shauble, Partner Guinn Partners Jamie Sohosky, Walmart VP Marketing, Customer Experience Jaron Waldman, Co-Founder, Curbside Generation Z Panel Connor Blackley Youth Logic Madison Bregman Youth Logic Jonah Stillman - Genz Guru Alexandra Levit (moderator) Entertianment by Runaway June and The Doobie Brothers Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 132 of the Jason & Scot show was recorded on Monday, May 21st 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

This episode catches up on the latest e-commerce news Walmart News Walmart Acquires 77% of India E-Commerce Site FlipKart AllswellHome.com launch Website Redesign New Delivery Partners Doordash, Postmates Amazon News Sears Tire Partnership Kohls traffic is up at Amazon Stores Chicos says presence on Amazon is driving more store traffic Other News Google IO Facebook F8 Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 131 of the Jason & Scot show was recorded on Thursday, May 10th 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP130 - Comcast Ventures Daniel Gulati We caught up with Daniel Gulati (@DanielGulati) at ShopTalk 2018. Daniel is a partner at Comcast Ventures a venture capital firm that focus on early stage consumer internet investing. Comcast Ventures was an early investor in Away, MealPal, and recently invested in Zola (hear Zola founder Shan Lyn in episode 98). We spoke with Daniel about his background, his book, Passion and Purpose: Stories from the Best and Brightest Young Business Leaders, his portfolio companies, the direct to consumer market, competing with Amazon, and the future of retail. Episode 130 of the Jason & Scot show was recorded on Tuesday, March 20, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP129 - Amazon Q1 Earnings Hot Take This episode is a hot take of the Amazon Q1 2018 earnings Amazon Q1 Earnings Highlights $51b, which is a 43% y/y increase - 39% constant currency, 27% ex- Whole Foods NA was up 46% y/y which drove $1.1b in profits (26% ex WFM) Intl was up 21% constant currency and lost $622m AWS had a material acceleration up 48% y/y constant currency and profits were $1.4b Amazon Prime fee increasing to $119 (20% increase) Marketplace 52% 3P by Unit sales 3P Growing at 60% (constant currency) JMP GMV analysis-> 1P - $31b / 3P - $69b = $101B GMV Wingo GMV estimate -> 1p - $37b/ 3p - $66b = $103b GMV Amazon Ads - $2B quarter 132% y/y growth (72% y/y growth before accounting change vs. 60% last quarter) Increasing possible Amazon becomes first $1 trillion dollar company Bezos Annual Letter 100M Paid Prime Members (likely 60M in N.A vs. 124M Households) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 129 of the Jason & Scot show was recorded on Monday, April 30th 2018. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. http://jasonandscot.com

EP128 - TopHatter CEO Ashvin Kumar We caught up with Ashvin Kumar at the ShopTalk 2018. Ashvin is the co-founder and CEO at Tophatter an innovative live action site for mobile shoppers. With the engagement and psychology of a game and the economics of a marketplace, Tophatter generated over $300 million of GMV in 2017 (100% up on 2016) and sells 100,000+ items every single day. We talked with Ashvin about his background, including his previous start-up Blippy. The pros and cons of various auction format and how Tophatter appeals to it's entertainment seeking value oriented shoppers. Episode 128 of the Jason & Scot show was recorded on Tuesday, March 20, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Episode 127 is an interview with Katya Ermak, Director of E-Commerce and Digital Marketing at Sabon NYC. We caught up with Katya Ermak at the ShopTalk 2018. Katya is the director of E-commerce at Sabon NYC. We talked with her about how Vertically integrated brands think of Amazon. How they leverage their omni-channel tactics and the future of malls. How Sabon is approaching e-commerce including their Magento platform, and some of their current tools such as Dynamic Yield. Episode 127 of the Jason & Scot show was recorded on Monday, March 19, 2018. New beta feature, Google Transcription: Transcript Jason: [0:25] Welcome to the Jason and Scott show this episode is being recorded on Monday March 19th 2018 I'm your host Jason retailgeek Goldberg and as usual I'm here with your Wingo. Scot: [0:38] Hey Jason welcome back Jason Scott show listeners we are podcasting live from the shock talk show here in sunny Las Vegas and we're excited to have on the show today Katja or Mac. Katya is director of e-commerce and digital marketing at sabon NYC she has also spent time with Brands such as rainbow Century 21 and isobar welcome to the show. Jason: [1:02] Thanks for joining us it's a little known fact but Scott exclusive. Scot: [1:06] Did we use it as your. Jason: [1:07] FedEx in his own bath so. Katya: [1:09] That's great to hear. Scot: [1:11] Yeah I'm going to have the bath bombs. Jason: [1:13] So he's very excited about having you here when the things we always like to do on the show is talk to her guest. Scot: [1:20] About their backgrounds and how they came to the control so could you. Jason: [1:20] And how they came to their current role so could you tell us a little bit about as you got into the industry and and what your current role is. Katya: [1:28] Wright's Okerlund director of e-commerce and just the market at sabon started there about. Two and a half years ago before that I decided I was with isobars. Worked on their engagement seem he ran out of states and before that I did a Content management for Rainbow shops. [1:51] E-commerce was definitely something that, I was interested in when I was in college I have a fashion business degree and I was just thinking of where can I go with that degrade dad would make the most value out of my account. And I got a couple and their shapes e-commerce internship especially one with Century 21 which really to cough. And I love my job love what I do eCommerce is fantastic and it's such a growing animal and there's so many different things that you can do with us. Scot: [2:26] Did you go to the fitt isn't that the big fashion School in New York. Katya: [2:30] Right now I went to Berkeley College which is Elsa in New York. Scot: [2:33] Okay cool awesome yeah I mean a lot of young ladies that are studying fashion and there's a lot of different ways it go to nursing you chose e-commerce you feel like it's still scratches your fashion itch or. Katya: [2:44] Absolutely that was like a business degree with a fashion flavor to it and as a side like. I was interested to see I came to the Barclay because I wanted to be a buyer but while I'm studying there was. Digital start taking off at that time and people start talking more and more about it and how did brick-and-mortar it will be going away and at some point it was very scary for fashion students because there was not a lot of job available and them. I was looking for something that's going to be very up and come in and which I think I did a very right turn. Scot: [3:24] Do they have chai have classes on how to do some digital marketing in that kind of thing or did you have to come pick it up on your own. Katya: [3:30] Pick it up on my own I think we had maybe social media class or something like that. Jason: [3:38] And can you tell us a little bit about like what the scope of your role is now so are you you responsible for operating the website and digital marketing. Scot: [3:44] Responsible for operating the website and digital marketing and. Katya: [3:49] The right I usually have I go about this the question like that as Dad to company currently has three ways of doing business so we have brick-and-mortar stores and in New York and we have wholesale Channel and we help outside so. Each channel is has its own Department. So my department and I'm head of the eCommerce department is responsible of running the website all the maintenance all the development all the digital marketing aspects. Currently we doing things with be social with Google with your panel ads what do Google shopping ads email marketing. Merchandising of the website the only thing that I'm not touching bases inventory and their warehouse relationship. Jason: [4:39] Can you tell us a little bit about subbing for our Wizards I might not know I think of you is a vertically integrated brands. Scot: [4:43] Think of you vertically integrated Brandt to you you guys make your own. Jason: [4:47] Products in you sell them direct as well as through wholesale channels is

EP126 - American Eagle former CDO Joe Megibow We caught up with Joe Megibow at the RetailNext party at ShopTalk this year. Joe is the former chief digital officer at American Eagle Outfitters, he's also served as President at Joyous.com and General Manager for Expedia.com. We talked with Joe about his impression of ShopTalk this year, his early experiences in the e-commerce industry (including at TeaLeaf which was acquired by IBM), how American Eagle thinks about Omni-Channel. About RetailNext Conference: Retailers and brands at scale can apply for a complimentary pass for the CommerceNext conference - The Summit for Next Level Customer Acquisition - Jul 25/26 2018 NYC. This show is a combination of strategic keynotes from the likes of (Amit Shah – CMO 1800flowers; Sid Jatia – VP, Global Commerce at Under Armour; Charlie Cole, Global Chief Ecommerce Officer and Chief Digital Officer, Samsonite/TUMI, etc.); and tactical 'how-to' speakers like Amy Africa (CEO, Eight by Eight) and Facebook expert Emily Hickey. Announcing the CommerceNext "Nexty's": A new peer-reviewed award program identifying and rewarding the best marketing performances among retail and eCommerce professionals. Awards include "Marketing Innovator of the Year" and "Highest ROI with the Least Resources". Visit commercenext.com to nominate a fellow retailer for an award and to apply for your free conference pass. Episode 126 of the Jason & Scot show was recorded on Monday, March 19, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP125 - Johnson & Johnson E-Com VP Sri Rajagopalan and Samir Bhavnani of 1010data We caught up with Samir Bhavnani of 1010data (previous appeared on Amazon Private Label Deep Dive Episode 103) at ShopTalk this year and he brought Sri Rajagopalan, VP of E-Commerce at Johnson & Johnson with him. We cover a variety of topics including brands going direct to consumer, brands working with Marketplaces, Amazon's entry into Healthcare, and Amazon Private Label OTC. Episode 125 of the Jason & Scot show was recorded on Tuesday, March 20, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Bob Kupbens is the VP of B2C and seller experience at eBay. He's has previously been responsible for E-Commerce at Target, Delta Airlines, and Apple. We covered a variety of topics including the latest innovations at eBay, as well as if and how brands should use Marketplaces and eBay. Episode 124 of the Jason & Scot show was recorded on Monday, March 12, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Luke Rauch is the Sr. Director of Insights at Walgeens. We caught up with Luke at the PathtoPurchase Summit, where he gave a key-note about how to success in the Age of Amazon.. We covered a variety of topics including: Unique assortments and customer expereince Loyalty Programs Omni-Channel Future of E-Commerce Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 123 of the Jason & Scot show was recorded on Monday, March 12, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

ShopTalk is an annual trade show held in Las Vegas focused on retail and e-commerce innovation. In it's third year, it has become the fastest growing can't miss event in our industry. This year 8,400 industry professionals attended the event (up from 5,400 last year). The 2018 version took place March 18-21, 2018 at the Venetian in Las Vegas. There is so much content at the show, that we've divided our recap into two parts. You can get part 1 here, in Part 2 we cover: Grocery Track - Catering to new consumer - Narayan Iyengar, Senior VP of Digital at Albertsons Glossier Keynote - Emily Weiss, CEO+Founder Amazon Keynote - Eric Broussard - VP of International Marketplaces and Retail Coach Keynote - Joshua Schulman Walmart Keynote - Mark Lore and Andy Dunn Houzz Keynote - Alon Cohen president and co-founder Google Keynote - Daniel Alegere, President, Retail and Shopping Code Commerce - Erik Nordstrom (President of Nordstrom) and Don Kingsborough (CEO One market) Code Commerce - Doordash - Tony Xu, CEO Code Commerce - Jennifer Hyman, CEO, Rent the Runway eBay Keynote - AI eBay Keynote Jan Pedersen, Chief Scientist and Scott Cutler, SVP, Americas Ascena Keynote - Ascena Keynote - David Jaffe, Chairman & CEO Boxed Keynote - Chieh Huang, CEO We've been honored to be included on a few lists of top e-commerce podcasts this week. DisruptorDaily Top 10 Retail Industry Podcasts BoldCommerce 16 Best E-commerce Podcasts of 2018 Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 122 of the Jason & Scot show was recorded on Thursday, March 22, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP121 - Shoptalk 2018 Recap Part 1 ShopTalk is an annual trade show held in Las Vegas focused on retail and e-commerce innovation. In it's third year, it has become the fastest growing can't miss event in our industry. This year 8,400 industry professionals attended the event (up from 5,400 last year). The 2018 version took place March 18-21, 2018 at the Venetian in Las Vegas. There is so much content at the show, that we've divided our recap into two parts. In Part 1 we cover: Macy's Keynote Target Keynote Amazon Go Keynote Future of Grocery - Moderated by Jason Goldberg Zia Wigner Keynote (Global Chief Content Officer for ShopTalk) Ulta Keynote Nike Keynote Ocado Keynote Pinterest Keynote Fresh Direct Keynote Facebook Keynot Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 121 of the Jason & Scot show was recorded on Monday, March 19th 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP120 - Negotiating with Amazon with Andrea Leigh Andrea Leigh is the Vice President of Client Services at Ideoclick, Inc., an Amazon managed services agency. Andrea enjoyed a 10 year career at Amazon where she served in a number of Buying and Category Leadership roles. We caught up with Andrea at the PathtoPurchase Summit, where she gave a key-note on selling on Amazon. We covered a variety of topics including: Andrea's new role at Ideoclick. Amazon's presence in grocery and relationship with WholeFoods vendors The language of Amazon metrics Best practices in negotaiting with Amazon Brands selling on Amazon Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 120 of the Jason & Scot show was recorded on Monday, March 12, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP119 - Amazon expert Melissa Burdick http://jasonandscot.com Melissa Burdick is the president of Pacvue, and a former Amazonian who was involved in Amazon's entry into the CPG space. She's one of the most popular guests on the show, so with all the changes Amazon has been going through it's a great time to have her back. We caught up with Melissa at the PathtoPurchase Summit, where she gave a key-note on selling on Amazon. We covered a variety of topics including: Melissa's new company Pacvue and their Amazon advertising automation tools Brands strategy on Amazon Amazon private label Advertising on amazon Amazon SSPA – Self Service Performance Advertising Brick and mortar retail Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 119 of the Jason & Scot show was recorded on Monday, March 12, 2018. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

This episode catches up on the latest e-commerce news: Upcoming Industry Events Etail west 2/26 – 3/1 Palm Desert Path to Purchase Summit – March 12-14 – Chicago* IBM Think 3/19-22 Las Vegas ShopTalk 3/18-21 Las Vegas* Adobe 3/25-3/29 Las Vegas NPD Idea 5/15-17 Austin* SAP Sapphire June 5-7, Orlando IRCE, June 5-8 Chicago Shop.org, Sept 12-14, Las Vegas* * Denotes shows Scot and Jason will be attending and broadcasting from. Register for the Jason's Webinar on AI in Commerce, Thursday March 1st. Register to join Jason & Scot at the Path to Purchase Summit in Chicago March 12-14 Amazon News Amazon acquires Ring for $1.1B Funny article about clues to the selected city for Amazon HQ2 Amazon Go to expand to 6 more stores Listener Question: What happens to Fresh when Amazon delivers from Whole Foods? Walmart News Walmart reports slower than anticipated e-commerce growth Gartner blog on Walmart Pricing Walmart new apparel brands Walmart unveils Allswell home brand of mattresses, bedding Specialty Home redesign Walmart in-store mobile app redesign Other News Target CEO Squak-box interview Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 118 of the Jason & Scot show was recorded on Tuesday, February 17th 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP117 - Listener Questions Amazon launches"Ship with Amazon" Listener Questions Q1: Amit Agarwal- Thanks for the amazing podcast. What is the future trend in pricing ? EDLP or coupon based pricing? Most new retailers will adopts EDLP, promotions aren't as effective in the age of transparency, but it's very hard for existing promotional retailer to switch. Eventually we'll get to more dynamic, personalzied pricing. Every Nanosecond Low Pricing #ENLP! Q2: Kiri Masters - What are the coolest or smartest things that brands and retailers are doing with voice commerce? And, what is within reach for smaller brands who don't have a $200k+ budget to drop on developing skills, etc. Where are we on the maturity curve? Transactions are limited to recurring and replenishment purchases, so Pizza places and Starbucks have the early lead. Brands like Patron and Tide have made good use of voice skills for top of funnel marketing. Small brands should think about voice for on-site search, and voice SEO on search engines. It's VERY early in the maturity curve. Q3: Patrick Paroline - Hi guys I love the podcast listen to it every week. When the numbers say that e-commerce revenue is up 17% does that include Amazon? If so what would be the e-commerce industry revenue increase if you took out Amazon? I believe you guys said that Walmart.com growing and 60% and Amazon at 30%. Would this mean if you removed these two companies then e-commerce as a whole is contracting Good question! If you take the top 3 retailers out, e-commerce growth is very modest: 2017 GMV 2018 GMV 2018 Share YoY Growth Amazon $177 $230 49% 30% eBay $35 $37 8% 5% Walmart $15 $24 5% 60% Other $173 $177 38% 2% Total $400 $468 17% Most e-commerce data is based on or correlated to the US Commerce Dept data, which is somewhat suspect. Jason and I both believe the total market is probably a bigger, which means "Other" is probably bigger, and growing faster than 2% but still much slower than Amazon/Walmart. Q4: Ari Nahmani - Mobile payments in 2018 - can we hear more about Android Pay / Google Payments API, Apple Pay, W3C Payment Request API, etc? Do we have any data that shows that when implemented properly, these things truly reduce the 'mobile gap'? Apple Pay and GooglePay have loyal but small user bases. Paypal and Pay With Amazon have proven that digital wallets do improve conversion. W3C Payment Request is great, easy to implement and likely to improve conversion, most sites should have it on their roadmap to implement. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 117 of the Jason & Scot show was recorded on Thursday February 15, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP116 - Industry News, Geek Week SuperBowl News Ad Coverage Amazon won the Superbowl Nike Launched a new sneaker direct to consumer. Nike's SNKRS site for new releases (who's name I couldn't remember during the recording, sorry Kevin). Amazon News SpaceX successfully launched it's first Falcon heavy rocket, and recovered two of the boosters. The photos and video of the Tesla in space were amazing. And there appears to be a thawing of relations between Jeff Bezos and Elan Musk. Prime Now delivery from Whole Foods stores Expansion of FBA On-Site Amazon expands it's airport plans from 900 acres, to 1100 acres The Spheres launched at HQ1 Private label continues to get traction especially premium denim "Hale and Denim Crush" Amazon Go store opened to the public Amazon is the largest spender on R&D, much larger than any other retailer Walmart News Walmart acquired Spatialand out of Store 8 for VR Capability JD.com Coming to US Walmart – Rakuten partnership ads digital books to Walmart.com Drug News Helena Foulkes becomes new CEO of HBC (from CVS) replacing Jerry Storch Deliv launched DelivRX home delivery pharmacy service Upcoming Events Etail west 2/26 – 3/1 Palm Desert Path to Purchase Summit – March 12-14 – Chicago IBM Think 3/19-22 Las Vegas ShopTalk 3/18-21 Las Vegas Adobe 3/25-3/29 Las Vegas NPD Idea 5/15-17 Austin SAP Sapphire June 5-7, Orlando Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 116 of the Jason & Scot show was recorded on Thursday, February 8th 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP115 - Amazon Q4 2017 Earnings Hot Take This episode is a hot take of the Amazon Q4 2017 earnings Amazon Q4 2017 Earnings $60B Revenue =~ $129B GMV ($47B 1P + $82B 3P) New Amazon A+ Content Options Amazon, JPMorgan Chase Health Care Project Supreme Court to hear South Dakota sales tax collection case UPS - Amazon Problem eBay - PayPal breakup Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 115 of the Jason & Scot show was recorded on Thursday, February 1st 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP114 - Great Retail Bifurcation, Kasey Lobaugh of Deloitte http://jasonandscot.com Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP, he first appeared on episode 68. You can follow him on twitter at @klobaugh. Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. Kasey sat down for an interview live from the NRF Big Show, to discuss some new research he'll be publishing in March at ShopTalk. Kasey is giving our listeners an exclusive first preview. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 114 of the Jason & Scot show was recorded on Monday, January 15th, 2018.

EP113 - NRF Preview http://jasonandscot.com Episode 113 is preview of the NRF Big Show 2018. Recap of CES 2018 Preview of NRF Big Show 2018 Retail News Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Episode 113 of the Jason & Scot show was recorded on Sunday, January 15th, 2018. New beta feature - Google Automated Transcription of the show

EP112 - Annual Predictions for 2018 2017 Recap – Predictions made on episode 64 Jason Retailers truly embrace Omni-channel (Attribution/Inventory/promotion/pricing – YES A/I – Bots for Customer Service but probably not for transactions, lots of buzz on big data AI but no game changing new experience – No Personalization – to eliminate friction, not drive new demand. Data integration not some new product or touchpoint –No Laggard categories will discover digital (Grocery, Luxury, QSR) – Yes Microservices – 50% of new platform implementations will be cloud, and Micro-service based solutions will start to emerge – Partial Jason 2017 Score 2.5/5 Scot The IPO market is going to be open, but the e-commerce companies will get crowded out by the big tech unicorns like Uber, Snap, pinterest, airbnb, spotify and the like – Partial Amazon will start to chip away at the Fedex and UPS's of the world with a service like this in the US. – No Machine learning is the new 'network effect' – everyone has caught onto the power and competitive moats available from ML and that's going to be a big theme. Every vendor you work with from carts to images to upsells to recommendations to search engine results to whatever is going to HAVE to have a ML capability to stay current and keep YOU competitive. – Yes We're going to see e-commerce growth accelerate pretty materially in 2017. We've been in this 15% band and I think we will see there was a move up in 2H16 to high teens and we could see 20's in 2017 – Yes eBay – it's a do or die year for ebay, they could potential partner with Alibaba. – No Scot 2017 Score 2.5/5 2018 Predictions Scot Mallageddon 2.0 – We saw 7000 stores close in 2017, I think this accelerates in 2018 as the 30-40% of weak malls fail and we end up with 9000 closures. Amazon will NOT buy another offline retailer, triples down on private label. I'm going to re-up on my Amazon logistics prediction, I think I was just a bit too early on that one, but I'll make it bolder, that Amazon will squarely get in the last mile business in 2018 and compete with FedEx and UPS.Amazon's ad group will get so large that they have to break out details about it and everyone will be shocked at how large it has gotten so quickly Walmart will make a big M+A – top candidates would be Instacart, postmates and eBay. Somebody acquires magento, or they go public. Bonus – Amazon comes out with alexa powered wireless earbuds – because I want them. Jason Grocery gets disrupted by digital (led by curbside pickup). Digital grocery doubles in US, at least one delivery firm peters out. Drug gets disrupted by digital. AI Gap – biggest trend of 2018 Voice – Huge but not for commerce. Payments – Retail digital wallets die (except Starbucks/Walmart/Amazon). Bitcoin tanks. Bonus – Amazon launches a wearable. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 112 of the Jason & Scot show was recorded on Wednesday, January 3rd, 2018. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP111- End of year news. Holiday Recap E-Commerce up approx 18%, total retail up 4.8% UPS Woes Amazon News Amazon Holiday Recap Amazon wins 50% of holiday sales !?!? WPP, Publcis, Omnicom spend $800M on Amazon ads Other News Home Depot may buy XPO (large item logistics firm) Stitchfix first quarter post-IPO Michelle Gass takes over helm at Kolhs. (Episode 77 of the podcast featured outgoing CEO Kevin Mansell) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 111 of the Jason & Scot show was recorded on Friday, December 29th 2017. Last show of 2017, happy new year everyone! Tune in next week for our much anticipated annual predictions episode. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing

EP110 - Holiday 17 Hot Take with Rob Garf of Salesforce.com Rob Garf (@retailrobgarf), is the VP of Industry Strategy and insights at Salesforce Commerce Cloud. His team has access to insights from all the Salesforce Commerce Cloud clients (formerly Demandware). We have a broad ranging conversation about what he's seeing this holiday season and trends he expects for next year. You can read more about his teams insights here: Salesforce Reveals Black Friday Was the Busiest Digital Shopping Day of the Holiday Season Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 110 of the Jason & Scot show was recorded on November 30th 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Tamara Gaffney is the Director of the Strategic Insights Engagement Group at Adobe. Tamera joins us to discuss the holiday e-commerce results from Black Friday through Cyber Monday (Cyber 5). Tamera has access to anonymous, and aggregated data from more than 5,000 companies worldwide that use the Adobe Digital Marketing Cloud (including Adobe Analytics formerly known as Omniture), which represents one of the largest samples of the overall e-commerce industry available. Her team publishes useful insights based on that data throughout the year. Adobe 2017 Holiday Forecast and Realtime Holiday Dashboard Adobe Digital Insights Adobe Digital Price Index Long time listeners will remember that Tamara first appeared on Episode 60 with Holiday Predictions for 2016. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 107 of the Jason & Scot show was recorded on Thursday November 30, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP107- Listener Questions Listener Questions Q1: Brands selling direct on their own site Shawn Cheng What do u think about a brand to run their own brand store, not through market place such as eBay, Amazon or Alibaba? Jamie Dooley Hi Scot & Jason: Have you heard of any brands seeing true success building a D2C E-Comm business through their own websites? (On a path to do 10-20% of sales and/or 8-9 figures in annual sales?). D2C seems like D2C was a big trend a year ago but I am not hearing about success stories where sales justified significant spend. Scott Silverman Do you think a new brand without an e-commerce site or digital presence could be built by selling on Amazon? Secondarily, should manufacturers selling on their own e-comm sites, shut them down and just sell via retailers? Q2 Mobile Conversion Gap Ari Nahmani Mobile conversion rate... retailers are getting more and more of their web traffic from mobile, but those users are half or a third as likely to convert. They don't seem to be coming back on desktop. So what's happening? We see across the board where YoY traffic is flat, revenue is down due to the device mix over-indexing on mobile YoY. How do we explain this behavior? Where are those users purchasing if ecommerce growth is up? I'm seeing his trend on several client sites and I recall one of your shows that this trend was discussed. Q3: Omni-Channel Fulfillment Alexandro Volakis order sourcing in an omnichannel network. how do you decide where its best to ship from? Q4: Singles Day in the US Julia Ptock How do you think about Singles Day (11.11.)? Are there some retailers who take part at this event in the USA? Amazon is focusing on Cyber Week (Cyber Monday & Black Friday) but doesn't show interest in Single Day. Do you have an idea why? Q5: Toys R Us impact on Holiday Promotions Melissa Burdick How will the bankruptcy of Toys R Us impact Amazon this Holiday? Is it going to be a bloodbath in pricing this Holiday with TRU stores cutting prices and Amazon price matching (and then closing stores shortly after holiday)? https://www.usatoday.com/.../toys-r-us-store.../683762001/ Amazon News Amazon opening permanent device shops inside of some Chicago WholeFoods stores. Jason visited one under construction. Amazon lowers prices on marketplace sellers products. It looks like primarily 3000 beauty SKU's at the moment. More Amazon Private Label: Furniture: Rivet - "stylish and versatile mid-century modern furniture and décor". Mid-century modern aesthetic, focus on small space solutions, 1 year warranty, prime exclusive Stone & Beam - Higher end price points. modern farmhouse aesthetic, 3 year warranty. Athlesure Rebel Canyon - Low price point, Men's and Woman's lounge clothing. Peak Velocity - Higher price point active wear (Under Armor competitor), prime exclusive GoodSport - Men's and Woman's moisture wicking apparel Baby Mama-Bear - Relaunched diapers Amazon Private Label articles: Bloomberg piece on Amazon sportswear w/ L2 Glossy covers Amazon Gift Guide (which focuses on exclusive Amazon products) http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 107 of the Jason & Scot show was recorded on Thursday November 9, 2017.

EP106 - Amazon's Q3 Results Hot Take This episode is a hot take of the Amazon Q3 Results as well as a few misc pieces of news Apple opened it's new midwest flagship "town square" store in Chicago Amazon opened a new "Pickup and Return" retail concept in Chicago For those interested in todays update who want more, we have deep dive episodes on three topics: EP024 – Amazon Deep Dive EP089 – Amazon Acquires Whole Foods Hot Take EP093 - Prime Day Hot Take Breakdown of Q3 Results Core commerce/marketplace Forecast going forward International Prime membership Whole Foods Ad revenue Amazon Alexa/Echo Headcount AWS Amazon received licenses to distribute pharmaceutical equipment in 12 states, which could be a precursor to Amazon entering the pharmacy business. The news immediately drove down stock prices of traditional pharmacy companies. In coincidental news, CVS announced a bid to acquire Aetna for $66B. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 106 of the Jason & Scot show was recorded on Sunday, October 29th 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP0105 - Stitch Fix IPO Hot Take This episode is a hot take of the Stitch Fix IPO Filing: How IPO's Work / Jobs Act $1B Exits in E-Commerce Zappos - $850m 2009 Quidsi/diapers - $545m -2010 Kiva - $775b 2012 Trunk Club - $350m 2014 Jet.com - $4b 8/16 Dollar Shave club - $1b 7/16 Chewy.com - $3b 4/17 Zulily - went public with $2.7b Stitch Fix Background Offering History Financing History Stitch Fix financial performance Stitch Fix Customer Value / Churn Personalization and Machine Learning Company size and roles Conclusion Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 105 of the Jason & Scot show was recorded on Sunday, October 22nd 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

An interview with Bryon Colby (@bcolby6), SVP of Digital Commerce at Cornerstone Brands. Cornerstone Brands is a billion-dollar omni-channel retailer comprised of multiple leading home and apparel brands including Frontgate, Ballard Designs, Garnet Hill, Chasing Fireflies, Grandin Road, Improvements, and TravelSmith. Cornerstone is a business unit of HSN, Inc. We spoke with Bryon about his background, where digital commerce sits in the Cornerstone organization structure, how Cornerstone benefits from it's catalog heritage, the challenges and opportunities of customized products, and the future of personalization. Bryon mentioned a custom product configurator for furniture on Ballard Designs, which can be found here. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 104 of the Jason & Scot show was recorded on Wednesday, October 11th 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP103 - Amazon Private Label Deep Dive This episode is a deep dive into Amazon's Private Label activities: Framework for Amazon Private Label Brands Amazon's History in Private Label Amazonscape Advice for Brands and Retailers Update on Amazon Private Label Marketshare from 1010data Mary Meeker State of the Internet (slide 75 is the one discussed) Special thanks to Samir Bhavnani and Tim Wilson from 1010data. for providing their data and insight for this episode. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 103 of the Jason & Scot show was recorded on Wednesday October 4, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP102 - Code Commerce, Shop.org, and News Code Commerce Code Commerce (the first stand alone commerce event from Recode) was Sept 13 and 14 in New York City. Andy Dunn - CEO of Bonobos Laura Albert - CEO of Williams Sonoma NBA Commissioner Adam Silver and Fanatics Executive Chairman Michael Rubin Pinterest President Tim Kendall A Tour of an Amazon Prime Now facility in New York on West 34th Shop.org Shop.org was September 25-27 in Los Angeles, CA. Marc Lore - President of Digital at Walmart Adam Grant - Author of the Originals Scott Galloway - NYC Professor, L2 Founder, and Author of "The Four" Tech Lab Amazon News Amazon looking for a second HQ location. Scot thinks Austin, Jason suggested Houston or Detroit. Amazon launched a new set of Alexa based devices Amazon renewed - Certified pre-owned products Amazon opening 6 new Fulfillment Centers in the US (and 40 in India): Oregon - Salem (8/28) Ohio - North Randall NY - Staten Island (9/6) Michigan (9/14) Oregon - Portland (9/18) Ohio - Euclid (9/18) Alexa in BMW Kohls taking Amazon Returns Other News Walmart buys Parcel - NY same day deliveries Plated acquired by Albertsons - Meal Kits heat up Ikea acquires TaskRabbit - Help deliver and assemble Ikea products Jet launching private label "everyday essentials" line Wish $30m NBA sponsorship Holiday Forecasts - Ranging from 3.5% - 4% (Jason thinks that might be optimistic unless we get highly promotional) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 102 of the Jason & Scot show was recorded on Wednesday October 4th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP101 - Indochino CEO, Drew Green An interview with Drew Green (@Drew_Green), CEO and of Indochino. Indochino is one of the largest made to measure menswear brands globally with active customers in 50 countries. We spoke with Drew about his previous e-commerce startup Shop.CA as well as Indochino's business model, Amazon strategy, and the future of the indsutry. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 101 of the Jason & Scot show was recorded on Thursday, September 14th 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP100 - Get to Know Our Listeners To celebrate our 100th episode, we decided to put the focus on the most important element, the listeners. So we invited three of our most active listeners to be on the show. Radz Mpofu @RadzMpofu Kevin Harmon @imadness Facebook Ted Fifelski @ted_gives Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 100 of the Jason & Scot show was recorded on Thursday, September 7th 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP099 - Tulip Retail CEO Ali Asaria and News Amazon News Wholefoods - Amazon Day 1 buzz Amazon getting deeper into programmatic ads Amazon building a FC on top of what was once the largest mall in the US, in Randall, OH Amazon is #1 app with millennials via Comscore Other news CPG's face the threat of digital disruption Warren Buffet - Retailers and Brands in an epic battle Walmart partners with Google home (See Scot on the Today Show talking about it here) Digital Retail Newsmaker Our Digital Retail Newsmaker segment, features an interview with Ali Asaria (@aliasaria), CEO and Founder of Tulip Retail. Tulip Retail is a mobile application provider focused on empowering workers in retail stores. They recently raised $40M in venture capitol, lead by Kleiner Perkins. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 99 of the Jason & Scot show was recorded on Thursday, August 31th 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. A weekly podcast with the latest e-commerce news and events.

EP098 - Zola CEO/Co-Founder Shan-Lyn Ma An interview with Shan Lyn Ma (@shanlynm), CEO and Co-Founder of Zola. Zola is re-inventing the Wedding Registry for the modern couple. In this episode we discuss Shan Lyn's previous experience including Yahoo and Gilt Group. As well as Zola's business model and potential growth opportunities. Shan mentioned a recent article written by Zola investor, Alex Taussig (@ataussig) of Lightspeed: Finding product/channel fit at Zola. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 98 of the Jason & Scot show was recorded on Tuesday, August 22nd 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP097 - Industry News Congratulations to friend of the show Billy May, on his new appointment as CEO of Sur La Table. Billy was a guest on episode 23. Amazon News Amazon Instant Pickup, allows pickup 2 minutes after ordering popular items, on 5 college campus's. Amazon stock briefly went down after President Trump attacked them on Twitter. Amazon Treasure Truck expanding to 5 new cities (Chicago, Dallas, Los Angeles, Houston, Atlanta). Amazon Private Exclusive Labels taking off according to 1010Data. Amazon is rumored to be entering the ticket sales business Rumor of Amazon "Anytime" messaging App Amazon was mentioned in 15% of the S&P500 earning calls this quarter Other News US Dept of Commerce reported that e-commerce grew 16.3% in Q2 - half of that was from amazon. Fastest growth since early 2012 - 12.1% of total sales. TJX sales up 6% Gap earnings slightly up; they announce new BOPIS test. Dicks Sporting Goods, CEO, Ed Stack: "There's a lot of people right now ... in retail and in this industry in panic mode," Stack added. "They seem to be in panic mode with how they're pricing, and we think it's going to continue to be promotional, and at times irrational, going forward." Stack said he noticed heavier promotions and price cuts particularly on athletic apparel, electronics, and hunting, fishing and camping gear beginning around Father's Day this year. "And it continued to be very promotional — not only from retailers but also from some of the brands on a direct-to-consumer basis." Walmart Online grew 60% y/y Target acquired that same day delivery company Grand Junction Alibaba 56% y/y growth vs 49% projected- Adj EBITDA margins of 50%. Jack Ma talks about New Retail concept (such as Hema Grocery store) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 97 of the Jason & Scot show was recorded on Saturday August 19, 2017. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. http://jasonandscot.com

EP0096 - Listener Questions Part 2, and News Amazon News Amazon now showing pics of delivered packages in app AU fulfilment center Amazon hiring day (50k new jobs) Lots of new FCs coming Sears to sell Kenmore on Amazon and build Alexa into products New Amazon Hub Lockers Forcing Free Returns on 3p Sellers New Amazon handbag private label launched - The Fix (Prime exclusive) Stripe processing some Amazon orders Listener Questions Michelle Grant via Twitter: Do you think Nike is one of the few brands that have the leverage to get Amazon to remove 3P inventory? Steve White: Hey guys, when I talk to brands they have this sense that they are going to be 'pushed out' or off the platform as Amazon develops products in their respective categories- my sense is that Amazon has never acted like a bully in that regard, just adds additional competition- thoughts? Parker Block: Who is right, @retailgeek ? Are disruptive forces going to drive retail consolidation (per @debweinswig) or fragmentation (per @klobaugh)? Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 96 of the Jason & Scot show was recorded on Thursday August 3, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP095- Listener Questions and Amazon Earnings http://jasonandscot.com Amazon Q2 2017 Earnings Summary (PDF from Amazon) Amazon reported a beat on revenue but a miss on earnings Revenue came in at $37.96 billion, beating street estimates of $37.18 billion. EPS was only 40 cents per share, missing street estimates of $1.42 per share. Listener Questions Kiri Masters: I'd love to hear Jason and Scot talk about their global e-commerce outlook. Amazon in particular seems keen to expand aggressively in international markets. Does the growth opportunities match the regulatory / operational complexity for brands? Interested to get your take. Josh Tarasoff: Hi Jason and Scot--What is your take on Amazon's strategy behind buying products at full retail price from marketplace sellers? Here is an article: http://www.cnbc.com/.../amazon-new-fba-program-buys.... Thank you. I love the show. Anup Gosavi Hey guys... love your show. Would love to see your take on when/ if brands will be active on messaging platforms like Messenger, Kik. etc. Is it actually a better channel than email? Is there a signal in all that noise? Opportunities/ risks etc. Thanks! Lauren Quaile Tonkin: I'd love your thoughts on autoreplenishment. Why have other retailers not adopted this tactic broadly (beyond Amazon and Target)? Do autoreplenishment models differ globally? What non-intuitive products/categories do you think can benefit from an autoreplenishment strategy? Thank you! Keep up the great work. Ben Kates: off-price retail offline and online Gareth Hanes (in uk): Hi Jason & Scott, enjoying your podcasts from "the other side of the pond" in the UK. I would be interested in your take on the recent (in the UK anyway) growth of products sold on Amazon by Chinese 3P merchants (presumably manufacturers) using FBA. I have noticed transformational changes in some product groups where new SKUs and brands have gained strong traction very quickly (propelled forward by a combination of agressive pricing, AMS & FBA). There's been a lot of talk on your podcasts about Amazon "own label", but this "manufacturer to consumer" model would appear to be a much more of a imminent threat to incumbent domestic brand owners. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 95 of the Jason & Scot show was recorded on Thursday July 27, 2017. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP094 - News http://jasonandscot.com Amazon News Will regulators look at Amazon Whole Foods Acquisition? Scott Galloway says yes, Jason & Scot say no. Real reason Nike began selling on Amazon Amazon launches Spark visual discovery platform Jeff Wilke, Amazon CEO Worldwide Consumer gave rare public comments at Fortune Brainstorm Tech Conference Amazon Meal Kits Rumor of Amazon "Anytime" messaging App Amazon launches home installation service Amazon launches New Brand Pages Alibaba Launches new physical Hema Supermarket concept in China Other Brandless raises $50M to launch new CPG "Brand" ApplePay & SamsungPay on PayPal Everlane to open permanent physical store in San Francisco Newstore raises $50m for new E-Commerce Platform Walmart opens 2.2m ft sq Fullfillment center in Florida Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 94 of the Jason & Scot show was recorded on Wednesday July 19, 2017. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. A weekly podcast with the latest e-commerce news and events. Episode 94 is a recap of the weeks news.