The Jason & Scot Show - E-Commerce And Retail News

EP093 - Amazon Prime Day Hot Take Amazon Prime Day was July 11, 2017. In this episode we give our hot take on this Amazon created sales holiday. Goals for Prime Day History of the Holiday Results for 2017 Prime Day Jason & Scot's conclusions from this years event Interview with Jamie Dooley Head of e-commerce at Dorel Juvenile Group to discuss their Prime Day experience Amazon Prime Day Recap press release Amazon Deep Dive EP24 Podcast Full interview wth Dorel Juvenille Group, Jamie Dooley - EP86 Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. A weekly podcast with the latest e-commerce news and events. http://jasonandscot.com Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 93 of the Jason & Scot show was recorded on Wednesday, July 12, 2017.

EP092 - Artificial Intelligence Deep Dive "We're in the middle of an obvious disruption right now: machine learning and artificial intelligence. It is a renaissance, it is a golden age. We are solving problems that were in the realm of science fiction for the last several decades." - Jeff Bezos This episode is a deep dive into all the use-cases for Artificial Intelligence and machine learning in retail. Insight Generation Analytics - Google Automated Insights Multi-Variable Regression Testing (Correlation) Targeting - Best Audience / Next Best $ Social Listening / Sentiment Campaign Attribution / ROI Business Acceleration Inventory Management/Forecasting Merchandise Compliance Checkout - such as Amazon Go Product Design - such as Stichfix Tagging/Unstructured Data Fraud Price/Promotion Optimization Logistic Optimization Drone Delivery Customer Engagement Natural Language Assistants Virtual Agents Guided Selling Visual Search Search Recommendations Fitment/Return Avoidance Personalization Loyalty/Retention AI Vendors Discussed General: IBM Bluemix Watson Google Cloud Platform Microsoft Azure Amazon AWS - including DSSTNE (pronounced "destiny"), the Amazon recommendation engine Retail Specific Vendors: Twiggle - Search Sentient.ai - Visual Search/ Personalization/ Recommendations Clarifai.com - Visual Search / Video Simbe Robotics - "tally" Robot / Shelf Audit / Inventory Focal Systems - Computer Vision / Inventory Luminoso - Analytics Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 92 of the Jason & Scot show was recorded on Monday July 10, 2017. New beta feature - Google Automated Transcription of the show: http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP091 - Boxed Wholesale Head of Reengagement Nitasha Mehta An interview with Nitasha Mehta, Head of Reengagement and Boxed Wholesale. Boxed is bringing the wholesale club experience to e-commerce, is based out of Edison, NJ and has raised $132m in capital. In this episode we discuss Amazon's Whole Foods acquisition, disruption of CPG, private label, mobile, customer acquisition tactics, and customer retention tactics. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 91 of the Jason & Scot show was recorded on Wednesday June 29, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP090 - Nordstrom.com Ken Worzel and Danny Ryder http://retailgeek.com/podcast An interview with Ken Worzel, President of Nordstrom.com and Danny Ryder, EVP, Online Merchandising & Experience. Nordstrom is the #17 retailer on the IR500 list. They are one of the most storied retailers in North America, founded in 1901. Today they have 354 stores in 40 states and Canada (including full-line stores, Nordstrom Rack, Jeffrey Boutiques, Truck Club, and HauteLook). In this episode we discuss Mobile, Fashion Retail, Amazon, and Retail Disruption. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 90 of the Jason & Scot show was recorded on Tuesday May 23, 2017. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP089 - Amazon acquires Whole Foods Hot Take Amazon agreed to spend $13.7 billion to buy the grocery store chain Whole Foods Market Inc., which has more than 450 stores. The grocery category is a $795B opportunity in the US that has largely been untouched by digital. Terms of the deal Wall Street reaction Impact on the grocery category Winners and Losers Amazon-Scape that Scot mentions on the show Amazon Deep Dive EP24 Podcast Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 89 of the Jason & Scot show was recorded on Friday, June 16, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP088 - PwC Partners Steven Barr and Byron Carlock Steve Barr (@Steven_J_Barr) is a partner in the Consumer Markets practice at PwC, and sits on the NRF Board of Trustees. Byron Carlock is a partner who leads the Real Estate practice at PwC. We sat down with Steve and Byron to talk about the current state of the US retail market and what the future may look like. In this interview, we discuss, Mallageddon, Omnichannel, Grocery, Mobile, and of course Amazon. PwC Consumer Markets Homepage PwC Real Estate Homepage Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 88 of the Jason & Scot show was recorded on Thursday, June 15, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP087 - UBS Equity Research Analyst Michael Binetti An interview with Michael Binetti, Equity Research Analyst at UBS, covering apparel and footwear brands, department stores and speciality retailers. His coverage universe includes: Abercrombie & Fitch Co,, American Eagle Outfitters Inc, Chico's, Coach, Express Finish Line, Foot Locker Inc, Gap, Hanesbrands, J. Jill Inc, JC Penney Co ,Kohl's Corp, L Brands , Lululemon, Macy's, NIKE, Nordstrom, PVH Corp, Ralph Lauren Corp, Ross Stores Inc, TJX ,Under Armour Inc, Urban Outfitters and VF Corp. In this interview, we discuss Omnichannel, Mallageddon, Brands vs Retailers, and of course Amazon. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 87 of the Jason & Scot show was recorded on Tuesday, May 30, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. New beta feature - Amazon Automated Transcription of the show:

EP086 - Dorel Juvenile Group Bob Land and Jamie Dooley An interview with Bob Land is the VP Consumer Engagement and Jamie Dooley is the Head of E-Commerce at Dorel Juvenile Group. Dorel Juvenile is the world's leading juvenile product company and has over 11k employees globally. They have a portfolio of 11 brands include Cosco and Safety 1st. In this interview, we discuss Dorel's to to market strategy, including: Wholesale Direct to Consumer Marketplaces Physical/Popup DTC B2B In particular Dorel is a hybrid seller (1p and 3p) on both Walmart and Amazon's marketplaces. Jamie will be one of the speakers at "Amazon & Me" an all day workshop on Tuesday June 6th at IRCE, hosted by Scot Wingo. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 86 of the Jason & Scot show was recorded on Wednesday May 24, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. New beta feature - Amazon Automated Transcription of the show:

EP085 - FutureCommerce Joint Podcast Part 2 Brian Lange (@brianjlangeand) Phillip Jackson (@philwinkle) are the hosts of futurecommerce podcast. In this first of it's kind, Co-Podcast Jason & Scot team up with Phil & Brian to record a two-part podcast. Part 1 can be heard on futurecommerce. This is part 2. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 85 of the Jason & Scot show was recorded on Thursday May 11, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP084 - Amazon News, Walmart Earnings, RumorsAmazon News Prime day - 30 hours long, sometime the week of July 10t Amazon market cap crossed 2X Walmart 20yr anniversary of Amazon IPO - A $10K investment then would be worth $6,410,000 today 1 click patent expiring Amazon expanding into Pharmacy and Furniture Amazon B2B impacts Grainger (Now predict that 80% of the sales by 2021 will be online) Brands moving ad dollars from Google to Amazon Walmart Strong Q1 earnings- Ecommerce up 63% (40% organic), GMV up 69% Same Store Sales up 1.4% Went from 10m SKUs a year ago to 50m SKUs today (Amazon has 355m) ThisIsStory opens Jet.com Fresh themed story Walmart files IOT Patents Other News As earning season wraps up, discount retailers, dollar stores, and warehouses are up, while department stores are down. Samsonite purchases Ebags for $105m Google IO - Google is all in on artificial intelligence Target tried to buy Caspar and settled for an investment Target may be trying to buy Boxed Scot will be hosting "Amazon & Me" an all day workshop on Tuesday June 6th at IRCE, he can be found in the Channel Advisor booth #607 for some of the show. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 84 of the Jason & Scot show was recorded on on Friday May 19, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP083 - Andrea Leigh, selling on and negotiating with Amazon Andrea Leigh is the owner at Andrea K. Leigh Consulting, which helps clients sell on and negotiate with Amazon. Andrea enjoyed a 10 year career at Amazon where she served in a number of Buying and Category Leadership roles. Andrea is a recognized expert on Amazon, who has written a number of helpful articles about Amazon on linkedin: Amazon's New End Game is Likely Third Party Sellers. What Retail Brands Should Do About it Why Your Brand Should Sell Hybrid (1P + 2P + 3P) on Amazon - Demystifying the Hybrid Selling Model Hype Why Your Brand Should Care About Amazon's Item-Level Economics (i.e, CRaP) We spoke with Andrea about her background and experiences at Amazon, the digital grocery market and Amazon's efforts in the segment, and the best practices and common pitfalls in working with Amazon. Andrea will be one of the speakers at "Amazon & Me" an all day workshop on Tuesday June 6th at IRCE, hosted by Scot Wingo. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 83 of the Jason & Scot show was recorded on Thursday May 11, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP082 - Amazon Earnings, Walmart and Other News Amazon News Amazon earnings call was a clean "beat and raise" exceeding analyst estimates for revenue and earned income. That drove the stock up 4% (approx 960), putting Amazon in striking distance of the $1000 price (which would also make Jeff Bezos the most wealthy man in the world. Jeff Bezos comments were primarily focused on progress in India. Jeff Bezos 2016 Shareholder letter is another can't miss (and don't forget to reread the 1997 letter posted at the end if you haven't seen it before) Amazon has been profitable for 8 consecutive quarter 3P Marketplace is over 50% of Amazon sales, putting total GMV for the Quarter around $60B AWS continues to grow (47% this quarter) but rate of growth has continued to slow as they get larger Prime estimates are now as high as 80M members Amazon launched the new Echo Look device Walmart News Walmart has a new startup incubator "store 8" and Rent the Runway Founder Jenny Fleiss is the first project with a new personalized shopping concept Walmart is offer new "Jet Style" discounts when you buy online and ship to store (vs. ship to home) Walmart acquired Shoes.com url for $9M Rumors that Walmart is in talks to acquire Bonobos Petsmart buys Chewy.com for $3.35M (largest e-commerce acquisition ever) Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 82 of the Jason & Scot show was recorded on Thursday April 6, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP081 - Retail veteran, and O Alliance Founder Andrea Weiss Andrea Weiss has a storied career that has included operating stints at Disney, Ann Taylor, Guess, L brands, and Delia's. She's served on many boards including GSI Commerce, and Pep Boys and is currently on the board of Cracker Barrel, Nutrisystem and Chico's. She also started The O Alliance and sits on the SAP NA advisory board. We spoke with Andrea a variety of topics, including Cracker Barrel secret biscuit recipe, the current retail climate, retail concession model, and Amazon. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 81 of the Jason & Scot show was recorded live from Shoptalk in Las Vegas on Tuesday March 21st. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP080 - Accel Partners Brian O'Malley Brian O'Malley, is a partner at Accel Partners. Accel is one of the top tier Venture Capital firms with offices in the Bay Area, London and Banglore. Some of the companies they have backed include Facebook, Dropbox, Jet.com, slack, flipkart and Spotify. Brian has been at Accel for over 3 years and focuses on marketplaces and next-generation consumer-oriented companies. He has led investments in Dollar Shave Club, Hotel Tonight, Bazaarvoice, and Skullcandy. We spoke with Brian about his background, his portfolio at Accel, how Brian looks at the commerce landscape from a VC perspective, the current climate for commerce investments, and the technologies that have him excited. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 80 of the Jason & Scot show was recorded live from Shoptalk in Las Vegas on Tuesday March 21st. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP079 - Modcloth CEO, Matt Kaness Matt Kaness is the CEO of Modcloth a digitally native vertically integrated apparel brand, that was recently acquired by Walmart. Our conversation covers Matt's background, the Modcloth business, their brick and mortar FitShop concept, the future of commerce, and the Walmart acquisition. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 79 of the Jason & Scot show was recorded live from Shoptalk in Las Vegas on Tuesday March 21st. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP078 - Amazon News http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. In Episode 78, we catch up on a lot of the new Amazon news including: Amazon Bookstore opens in Chicago (very near Jason's home) A number of analyst raise their guidance on Amazon stock, which is now almost double Walmart's market cap Amazon hosting a summit to help brands sell direct Amazon Private Label update Amazon Go store delayed Amazon gets NFL Thursday night football Amazon hiring work from home customer service people New Product - Amazon Connect, AWS cloud SaaS callcenter application New Product - Amazon Chime, AWS cloud SaaS video conferencing application Amazon Opening 1m sq-ft FC facility in VA Amazon acquired Souq.com - middle east marketplace - Dubai, Abu Dabi, UAE, Egypt, Saudi Arabia, Kuwait, Bahrain Amazon shuts down Quidsi Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 79 of the Jason & Scot show was recorded on Thursday April 6, 2017.

EP077 - Kohls CEO Kevin Mansell Kevin Mansell is the the Chief Executive Officer and President of Kohl's Corporation and Kohl's Department Stores Inc. He joined Kohl's Corporation in 1982 as Divisional Merchandise Manager. Kevin sat down with us at Shoptalk to discuss a wide range of topics including the latest at Kohl's, the state of US Retail, Amazon, and the evolution of omni-channel. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 77 of the Jason & Scot show was recorded live from Shoptalk in Las Vegas on Tuesday March 21st. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP076 - MercadoLibre, Head of Marketplaces Leandro Soares Leandro Soares is the head of Marketplaces at MercadoLibre.com. MercardoLibre (or MercardoLivre in Portuguese) is the largest online marketplace in Latin America. Our conversation covers the basic of the Latin American e-commerce market, the significant differences from country to country, and the evolution of e-commerce and marketplaces. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 76 of the Jason & Scot show was recorded live from Shoptalk in Las Vegas on Monday March 20th. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Charlie Cole (@CharlieCole) is Global Chief Ecommerce Officer at Tumi, and Dan de Grandpre (@dan_degrandpre) is CEO of Dealnews. We caught up with both of them at a networking event hosted by Scot Silverman at ShopTalk. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 75 of the Jason & Scot show was recorded live from Shoptalk in Las Vegas on Monday March 20th. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP074 - Selling on Amazon with Melissa Burdick of The Mars Agency Melissa Burdick is the VP of E-Commerce for The Mars Agency, and a former Amazonian who was involved in Amazon's entry into the CPG space. We talked with Melissa about all things Amazon, including: Her background at Amazon, and the early days of Amazon's relationship with CPGs. How CPGs have evolved on the Amazon platform The different selling platforms available to CPGs on Amazon (Prime Now, Fresh, Core, Pantry, SNS, Dash) CRaP - Can't Realize a Profit stats on Amazon Brands on Amazon 1p vs 3p selling Hybrid accounts (selling both 1p and 3p) Amazon Private Label Amazon Advertising Platforms AMS - Amazon Marketing Services AMG - Amazon Media Group AAP - Amazon Advertising Platform ARA - Amazon Retail Analytics Future of E-Commerce Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 74 of the Jason & Scot show was recorded on Wednesday March 8th, 2017. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP073 - Evercore ISI Softlines Analyst Omar Saad Omar Saad is a Senior Managing Director and heads Evercore ISI's Softlines, Luxury & Dept Stores team. In February 2017, he published a report "Softline Wholesale Channel Must Evolve or Die." (PDF Download). In the report, Omar predicted that one of the most pronounced effects of the digital disruption we are currently living through will be the elimination of middlemen throughout the economy. He views department stores and other retailers of third party products as one form of middlemen (between the product manufacturer and the consumer) that is already being dramatically disrupted and will need to re-invent itself to survive. In the softlines category, he believes this disruption will also effect the products brands dependent on a middleman based supply chain, and it's economic model. As a result he downgraded the status of seven brands he follows. Shortly thereafter, many of those firms reported disappointing earnings and/or predicted significant headwinds in their businesses. In this interview we cover: Why the Middlemen are being eliminated: a) consumers have instant visibility into price, selection, and value across retailers and brands; b) celebrities, fashion bloggers, and YouTubers (not department store buyers) define style and synthesize trends; c) brand building is achieved more through social than traditional media; and d) the new standard of convenience is same-day delivery, not a shopping center with a bunch of stores in one place that requires a several-hour time commitment 2. What effect this will have on retailers It's going to be hard surviving as a business selling other peoples stuff. Retailers may shift to more of a "Concession" model in which retailers charge brands for space, and the brands sell their own goods. This model is of course already very common online (Marketplaces) and is also common in Asia. Omar suggests that this element of Ron Johnson's JC Penny strategy may have been right. 3. What effect this will have on manufacturers In the long run Brands that create innovative product, produce strong content, and are able to connect directly with consumers will thrive. However, Omar predicts severals years of significant challenges for brands as they wean themselves off their current supply chain model. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 73 of the Jason & Scot show was recorded on Tuesday February 28st, 2017. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP072 - RetailDIVE Editor Jason Ankeny Jason Ankeny is the Editor at RetailDIVE. RetailDIVE is a daily e-newsletter focused on the retail industry, offering industry news and original analysis, and is one of Jason & Scots favorite industry news sources. Jason is on Twitter as @jankenydive and can be reached via e-mail at [email protected]. Jason sat down for an interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 72 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP071 - News Update, Amazon, Walmart, & Dept Stores Trip Reports Razorfish Tech Summit - YouTube video Seattle - Jason visits Amazon Go, and B8ta stores Toronto - AdWeek FFWD 2017 Amazon News Amazon Earning Call - Prime Estimates 60m subscriptions, First party sales grew 19%, Third Party Marketplace sales grew 43%, FBA is now 55% of all sales, Amazon Ad sales grew 73% to $2.95B. Amazon video conferencing app (Chime) Amazon in-home smart home consultations Amazon denies NYPost story about Robot store Prime Air Cameo in Echo Super Bowl spot Amazon CFO - bookstores more about devices than books Walmart News 2 day free shipping $35 (Amazon lowers threshold in response) Ecomm grew 29% Walmart aquires Moosejaw New Walmart convenience store Pilot Other FedEx launches FBA competitor E-Com was 42% of retail growth last year Dept Store sales in decline for 10 years Google Home Adds Commerce (Bezos says voice isn't really about commerce) Target - same store sales down 3% in Nov/Dec, E-Com grows 30%, Target cuts back on innovation, RIP project goldfish JJill IPO and Snap! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 71 of the Jason & Scot show was recorded on Tuesday February 21st 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP070 - Bonobos, Chief Experience Officer Dominique Essig Dominique Essig is the Chief Experience Officer at Bonobos. Bonobos is a men's apparel retailer that sells direct to consumer through their E-Commerce site, and a chain of company owned GuideShops that deliver an innovative retail experience but do not stock inventory. Bonobos Co-Founder Andy Dunn coined the phase Digitally Native Vertical Brands, to define businesses such as Bonobos. Dominique sat down for an interview live from the NRF Big Show, and we covered a wide range of topics including Guideshops, and their customer service Ninjas. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 70 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jerry Hum is a Cofounder & CEO at Touch of Modern. Touch of Modern is a members-only ecommerce website and app focused on selling lifestyle products, fashion, and accessories to men. The company is based in San Francisco, California and was launched in March 2012.. Jerry sat down for an interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 69 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP068 - Deloitte Chief Retail Innovation Officer, Kasey Lobaugh Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP. You can follow him on twitter at @klobaugh. Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. Kasey sat down for a interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 68 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP067 - Recode's Jason Del Rey Jason Del Rey is the Senior Editor covering Commerce and Payments at Recode. You can follow him on twitter at @DelRey. He hosts the #CodeCommerce series of events, the next one of which is in Las Vegas on March 20th. He's always looking for new scoops in the commerce industry at [email protected]. Jason sat down for a interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 67 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP066 - Scott Silverman Scott Silverman is a principal at Scott Silverman Associates and Scott is also co-founder of the Global Ecommerce Leaders Forum. On top of that, he also advises several startups in the e-commerce arena. Scott is one of the inventors of the term CyberMonday. Scott is also a former Executive Director and board member of shop.org. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 66 of the Jason & Scot show was recorded on Monday January 16th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP065 - CES 2017 Recap CES is the largest trade show in the US with 175,000 attending in 2017. The show has become a major PR and Trend Spotting event for marketers across many industry. In this episode we recap the booths that are relevant to commerce practitioners including Intel, Qualcomm, Alibaba, Samsung and Mastercard). We discuss, Amazon Alexa, which won the show by being embedded in over 700 products at the show. And we discuss implications of cognitive computing and natural language processing more generally. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 65 of the Jason & Scot show was recorded on Thursday January 12th, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP064 - 2017 Predictions & 2016 Review 2017 Commerce Predictions Jason Retailers truly embrace Omni-channel (Attribution/Inventory/promotion/pricing) A/I - Bots for Customer Service but probably not for transactions, lots of buzz on big data AI but no game changing new experiences Personalization - to eliminate friction, not drive new demand. Data integration not some new product or touchpoint Laggard categories will discover digital (Grocery, Luxury, QSR) Microservices - 50% of new platform implementations will be cloud, and Micro-service based solutions will start to emerge Bonus - Digital Wallets - Something other than Paypal/Amazon will achieve 10% of US e-commerce transitions (not occurring on Amazon). Potentially a mix of vendors wallets (Chase, Walmart, ApplePay in Safari, etc...), or the W3C Web Payments standard could gain traction. Scot The IPO market is going to be open, but the e-commerce companies will get crowded out by the big tech unicorns like Uber, Snap, pinterest, airbnb, spotify and the like Amazon will start to chip away at the Fedex and UPS's of the world with a service like this in the US. From there (potential 2018) Amazon could expand into p2p and reverse logistics, ie "we're already at your house, do you have any other stuff to ship?" Machine learning is the new 'network effect' - everyone has caught onto the power and competitive moats available from ML and that's going to be a big theme. Every vendor you work with from carts to images to upsells to recomendations to search engine results to whatever is going to HAVE to have a ML capability to stay current and keep YOU competitive We're going to see e-commerce growth accelerate pretty materially in 2017. We've been in this 15% band and I think we will see there was a move up in 2H16 to high teens and we could see 20's in 2017 eBay - it's a do or die year for ebay, they could potential partner with Alibaba. Bonus - Amazon will release another phone. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 64 of the Jason & Scot show was recorded on Tuesday January 3rd, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Scott Morey is the EVP of GGP, one of the largest mall operators in the US. We spoke with Scott about a Mallageddon, Omni-Channel, Millennial shoppers, and the future of Malls. Selected links: ICSC Mall Data Recommended book: Experience Economy by Joe Pine OpinionLabs survey of Millennial shoppers Deliv on-demand delivery service that Scott mentioned Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 63 of the Jason & Scot show was recorded on Wednesday December 7, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP062 - Deep Dive Amazon-Go Store concept On Monday 12/5/16, Amazon surprised the industry by debuting a new retail concept called Amazon Go. The 1800 square foot brick and mortar convince store's most notable feature is that it requires no checkout. Just put your items in your shopping bag and walk out of the store when you are done. Payment is handled implicitly (similar to paying for an Uber). The store is for Amazon Prime members only (requires a mobile app to act as a key and let you in the store), and uses a combination of camera and sensors to track shoppers and the items they put in their bags. The store is open to Amazon employees only for this month, and will be open to all prime members "early next year." Amazon has a website for the store, and a demonstration video Context and History In the video and on the info site, they talk about having been working on the store for 4yrs The store likely leverages image recognition technology Amazon acquired via Snaptell 2009 The store clearly leverages elements of two patents Amazon filed in 2013 and 2014 USPTO20150012396 TRANSITIONING ITEMS FROM A MATERIALS HANDLING FACILITY USPTO20150019391 DETECTING ITEM INTERACTION AND MOVEMENT This is one of several retail concepts Amazon is testing in the Seattle area this year. The store is located in downtown Seattle on the edge of the Amazon Biodome (their new HQ complex) at 2131 7th Ave Two other grocery pickup store concepts are under construction are in Balard and Sodo (north and south of downtown), and appear close to completion. Amazon has an open bookstore open in University Village, 4601 26th Avenue NE (North of downtown) The store is offering a number of new (to Amazon) products including ready to make meal kits (similar to Blue Apron), made to order food, and freshly prepared food. Technology The video the explicitly call out computer vision, deep learning algorithms, sensor fusion, "just walk out technology" #JWOT Computer vision is likely used for people tracking (patent even talks about using microphones to track peoples location and cell triangulation). This likely means the store has to be designed to have no blind spots for the camera. That would mean no restrooms for example, and may make the technology harder to retrofit into existing stores. Sensor fusion using a combination of LIDAR (laser based radar) and cameras for detecting and tracking products Deep learning for product recognition and training. One insider has said that they can see 30% of a product and accurately recognize it. Amazon makes the analogy to self driving cars which use a similar combination of AI/Cameras/and Sensors for example. The store may or may not use RFID. The patents reference RFID but the video (and unconfirmed reports from insiders) to give any indication of RFID use. This is a big deal, as requiring every product in the store to have an RFID tag adds significant operational costs. This store is a much bigger game changer, if RFID tags are not required. Although Amazon emphasized the huge customer experience benefit of not having to checkout. The store would also offer other advantages such as inventory accuracy (which would assist BOPIS, Out of Stocks, etc…) The store doesn't appear to use any form of digital price tags. This is interesting as Amazon's previous store concept (Bookstore) uses online prices in the store (which change frequently). If the prices are truly printed on paper on the shelf, it's unlikely Amazon is offering the same prices as it's website. Open Questions: How well does the technology work (what edge cases can trip it up) How well will customers adopt the new use case and which elements will be most compelling How will the store handle families shopping together, parents with kids, etc… How will Amazon address all the privacy concerns and issues with tracking shoppers in the store Will the store carry alcohol and/or tobacco, how will it handle age verification Does the store in-fact depend on RFID Implications for the Industry This is not the first self-checkout concepts. Grocery stores have been experimenting with full cart scanners for years, Apple has self-service checkout, Walmart has scan and go checkout, and startup Twyst has a "smart bag" that adds up purchases as you put them in the bag. What's unique here is they aren't just making checkout easier/faster, they are eliminating it. In fairness, IBM made a concept video with the exact same checkout experience in 2009, but it was based on RFID and never went further than the vidmazon has made it real, and is letting customers experience it. All the technologies Amazon is using have been around (and in the retail industry for a while) but no other retailer has built this store. This is largely due to Amazon's unique culture… failure is encouraged and Amazon employees are free to experiment. Most legacy retailers would quickly make a list of reasons not to do the store and move on, Amazon did it anyway. Regardless of the specific technolog

EP061 - Cyber 5 Holiday Recap 2016 Thanksgiving: Thanksgiving generated $1.93 billion in e-commerce sales (Adobe) Thanksgiving e-commerce sales from Desktop was up 17% (Comscore) Macys was open on Thanksgiving, and had 16,000 people waiting to get in to it's flagship Harrod Square store Target & Kohls set e-commerce sales records for Thanksgiving day BestBuy experienced stability problems with it's website and had to throttle traffic Black Friday Black Friday generated $3.34 billion in e-commerce sales , 21.6% YoY Growth (Adobe) Black Friday generated $1.2B billion in mobile e-commerce sales, first $1B mobile day ever (Adobe) Mobile was 36% of sales (33% y/y growth) and 55% of traffic (Adobe), Mobile conversion 2.4% vs Desktop 5.5% 70% of Walmart traffic was mobile, 60% of Targets revenue came from mobile. Black Friday e-commerce sales from Desktop was up 19% (Comscore) 10 million more shopped online than in-store this Black Friday Store traffic was down down 3-4% y/y (Cowen) down 1% (ShopperTrak) down 5% (RetailNext) Is Black Friday even relevant anymore? Black Friday shoppers trash Nike Outlet Cyber Monday: Cyber Monday set the all time US record for e-commerce sales at $3.45 billion , 12.1% YoY Growth (Adobe) Mobile 56% visits / 37% sales. Mobile Conversion 1.9% vs Desktop Conversion 4.3% (Adobe) Macy's had a significant site outage for 8 hours. William Sonoma, Victoria's Secret, Express and Pier 1 also had interruptions. IBM Realtime e-commerce dashboard Conclusion Black Friday has become a major online shopping day (only $110M smaller than Cyber Monday) and growing much faster (likely to pass Cyber Monday next year). Black Friday is the busiest Mobile shopping day of the year. Cyber Monday set the all time US record for e-commerce sales. Mobile traffic is over 50% over the holiday but mobile conversion is close to half of desktop conversion, but the conversion gap is narrowing. Store Traffic is down which likely means a mediocre overall holiday. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 61 of the Jason & Scot show was recorded on Thursday November 28, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP060 - Holiday Preview w/ Adobe's Tamara Gaffney Tamara Gaffney is the Principal Analyst and Director for Adobe Digital Insights (ADI). ADI aggregates data from all of adobe's products and customers, and is able to provide insight about various markets. In particular, Adobe Analytics (formerly Omniture) is used by over 5400 e-commerce sites, representing 55m skus, and tracking $7.50 out of every $10 spent on e-commerce in North America. Adobe is forecasting that e-commerce will grow 11% this holiday season (November and December). This is a lower forecast than a number of other sources: eMarketer: 17% e-commerce, 3.3% all retail Deloitte: 17-19% e-commerce, 4% all retail NRF: 3.6% all retail (no e-comm breakout) Comscore: 16-19% Forrester: 13% Tamara attributes the lower forecast to slower spending coming out of the US election. In particular heavily populated states like New York and California that strongly supported Hillary Clinton (who ultimately lost the election), are spending at a much lower rate than the forecast models would predict. So far this represents over $800M in lost e-commerce spending (as of Nov 17th), that Adobe believes will negatively effect the overall holiday season. We also discussed mobile, omni-channel, singles day, and a variety of other interesting topics. You can follow the Adobe Digital Insights website, and subscribe to their newsletter for frequent updates throughout the holiday season. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 60 of the Jason & Scot show was recorded on Thursday November 17, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP059 - Double11 Recap with Andrea Wasserman Double11 (aka 11.11 or Singles Day) is the largest online shopping day in the world. A shopping holiday largely invented by Alibaba. This year Double11 generated $17.8B US GMV in sales (32% YoY growth). 82% of that GMV was via mobile devices. It took 5 minutes to generate the first $1B in sales, with a peak order volume of 175,000 orders/second. Cainiao, the largest shipping network in China processed 657 million delivery orders. For comparison, CyberMonday (the largest online shopping day in the US) generated $2.3b US GMV, and UPS will ship 700m packages for the entire holiday season. Andrea Wasserman is a retail veteran (Nordstrom, Sole Society, Hudson's Bay and 9West), who was in a guest of Alibaba's in Shenzhen, China for this years event. You can read more from Andrea on her blog, CaptainCustomer.com Episode 59 is the one year anniversary for the Jason & Scot show. Scot and I would very much like to thank all our listeners for your support and feedback. We are both very grateful. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 59 of the Jason & Scot show was recorded on Thursday November 17, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP058 - Puma VP of E-commerce, Chris Hardisty Chris Hardisty is the VP of E-Commerce for Puma. We spoke with Chris about the history of Puma, the challenges of being a sales Chanel and the Brand Ambassador, Amazon, Demandware, and their state of the art fulfillment center leveraging the Autostore picking system. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 58 of the Jason & Scot show was recorded on Thursday November 3, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP057 - CDW VP and GM of E-Commerce, John Seebeck John Seebeck is the GM of E-Commerce for CDW. We spoke with John about his B2C e-commerce background (Crate & Barrel) and the unique B2B challenges and opportunities for a firm like CDW. We spoke at the Shop.org digital summit 2016. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 57 of the Jason & Scot show was recorded on Monday September 26, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP056 - Steve Madden, President of E-Commerce Mark Friedman Mark Friedman is the President of E-Commerce for Steve Madden. We spoke with Mark about challenges of being both a brand and a direct to consumer operation. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 56 of the Jason & Scot show was recorded on Thursday October 27, 2016.. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP055 - Uncommon Goods, CEO David Bolotsky David Bolotsky is the founder and CEO of Uncommon Goods. We spoke with David about being a pure-play e-commerce site, and balancing business objectives with social values from the Shop.org digital summit 2016. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 55 of the Jason & Scot show was recorded on Monday September 26, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP054 - Amazon Q3 Results, Money2020, IBM World of Watson Episode 54 is a news update: Amazon Amazon Q3 Earnings Call Rumor Amazon could open 2000 grocery stores Amazon capturing lower income shoppers Amazon Fresh expanded to Chicago and Dallas Cowen and Company: 50% of US Households could have Amazon Prime Trade Shows Money2020 IBM World of Watson Replay of sessions Watson API's Other News Customer expectations for fast shipping getting faster Piper Jaffray Millennial study 2016 Deloitte Holiday study Episode 54 of the Jason & Scot show was recorded on Thursday October 27, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Episode 53 is a news update: New York Retail Harry's Corner Barber Shop Google Pop-Up Apple Shop-in-Shop at Macy's Amazon Prime study from Cowen (49m in US prime members, generating $143b in value) Music Unlimited Pocket-sized drone patent 20% increase in seasonal workers Grocery drive-up General Availability of Dash Apple suit claims 90% "genuine" apple product on Amazon is counterfeit EBay earnings Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 53 of the Jason & Scot show was recorded on Thursday October 20, 2016.

EP052 - Talbots, SVP Ecommerce Rob Schmults Rob Schmults is the SVP of eCommerce and CRM at Talbots, Rob is also the chairman of the NRF Digital Council. We spoke with Rob about the state of e-commerce and omni-channel from the Shop.org digital summit 2016. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 52 of the Jason & Scot show was recorded on Wednesday September 28, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP051 - Facebook's retail team members Nicolas Franchet & Maz Sharafi Nicolas Franchet is the Global Director of the E-Commerce and Retail at Facebook, and Maz Sharafi is the Director of Monetization at Facebook. We spoke with Nicolas and Moz about all thinks Facebook, including which products in the Facebook ecosystem offer the most benefit for retailers, and how Facebook is evolving to serve retail from the Shop.org digital summit 2016. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 51 of the Jason & Scot show was recorded on Wednesday September 28, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP050 - Guests Mark Lavelle CEO, and Peter Sheldon VP Strategy at Magento Commerce Mark Lavelle, CEO, and Peter Sheldon VP Strategy at Magento Commerce. Magento is one of the most popular e-commerce platforms in the world, and after being owned by E-Bay for several years, was recently spun out as a separate entity. We spoke with Mark & Peter about the current status and future plans for Magento at the Shop.org digital summit 2016. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 50 of the Jason & Scot show was recorded on Tuesday September 27, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP049 - Guest Milton Pappas, SVP Digital Marketing at HBC Digital Digital Milton Pappas, SVP Digital Marketing at HBC Digital. The Hudson Bay Company (HBC), founded in 1670, is the oldest continuously operating business in North America. Today their brands include Saks Fifth Ave, Hudson's Bay, Lord & Taylor, Galeria Kaufhof, Gilt Group, and others. We spoke with Milton from the trade show floor at the Shop.org digital summit 2016. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 49 of the Jason & Scot show was recorded on Tuesday September 27, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP048 - Guest Brad Brown, SVP Digital Retail at REI Brad Brown is the SVP of Digital Retail at REI. We spoke with Brad from the trade show floor at the Shop.org digital summit 2016. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 48 of the Jason & Scot show was recorded on Tuesday September 27, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP047 - Shop.org 2016 Day 2 Recap Recap of the day 2 keynote: Jacques Panis - President of Shinola. Trends from the trade show floor. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 47 of the Jason & Scot show was recorded on Wednesday, September 28th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP046: Shop.org 2016 Day Recap w/ Matt Shay Recap of the day 1 keynotes: Dr. Michio Kaku - Renowned physicist and futurist w/ Marc Maron. Mike Amend - EVP Omni-channel at JC Penny. Reshma Saujani - Founder of Girls Who Code. Interview with Matt Shay, President and CEO of the National Retail Federation. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 46 of the Jason & Scot show was recorded on Wednesday, September 28th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP045 - Apple & Amazon News, Listener Questions Listener Questions: Q: Is Amazon's long term play to stock inventory 1P or is it 3P - Large amazon seller A: Both, they won't abandon 3P but in the short run space is constrained and Amazon will maximize it's value with unfavorable 3p terms. Q: Enough hinting at the differences of opinion about mobile between Jason and Scot. Can you please spend some time explaining your different POVs. - Scott Silverman (industry pioneer) A: Jason things improvements in the mobile experience will get mobile conversion rates to parity with desktop... Scot thinks mobile web will never be easy enough and users will find new was to buy on mobile devices. Q I'm a 20 year old with amazon and eBay experience. I'm interested in Ecommerce, specifically around disruptive technologies. If you were in my shoes and could go anywhere in the world, what company or business would you dream to be part of? - Danny S A: Consider an emerging opportunity such as Augmented Reality, On Demand Economy, etc... Given that you already have great seller experience and entrepreneurial experience, consider trying a larger company that owns a platform or service (Facebook, Google, Razorfish, IBM, Microsoft). Q: Perplexed - are malls dying because of Amazon or are Amazon investing in malls? - Kasia Roth A: There are about 120 top malls in the US (so called "A Malls"), they are thriving and outperforming the market. This is almost certainly where Amazon is looking to open pop-ups. You can usually tell an A-Mall by the presence of an Apple store and/or a Tesla store. Amazon wants pop-up shops here because they need to build awareness and demand for their branded hardware products like the Echo and Fire. There about 1100 other enclosed Malls in the US... they are struggling, traffic is down 50% over the past few years, the anchor tenants (Macys/ Sears / JCP) are struggling and closing. At least 15% of these malls will likely close in the next decade. Amazon (and e-commerce) is one of the factors hurting these malls, but also urban population shifts, a shift away from the apparel sold in the anchor and specialty stores, and the fact that we are fundamentally over-stored in the US are all contributing factors. Apple News: Demand for iphone 7 (and particularly the iphone 7 Plus) was higher than anticipated Advantages and disadvantages to the Apple Upgrade program iOS 10 is live with ApplePay support in Safari and an iMessenger App store Amazon News: Amazon Alexa Dots are on-site for $49.99 A major annoyance with multiple Alexia Echo's in one house all hearing the same commands is being address with "echo spatial perception" (ESP) Amazon now has a fulfillment center less than 20 miles from 44% of the US population Other News: Facebooks adds payment abilities to messenger Google expands it's Express delivery service Google pilots drone delivery service for burritos 7-11 pilots drone delivery service for Slurpees This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 45 of the Jason & Scot show was recorded on Wednesday, September 14th, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP044 - Iphone 7, Amazon News, Shop.org Preview Apple announced the iPhone 7 & iPhone 7 Plus. Key features for shopper marketing: Felica NFC Support means Apple Pay in Japan Improved imaging offers new Augmented Reality and Visual Search possibilities, and dual cameras on the iPhone 7 Plus may eventually allow steroscopic imaging for accurate measurements and 3D scanning. iOS 10 - Supports ApplePay in web-browser iOS 10 - Supports commerce capabilities for Siri iMessage now has an app store for commercial chatbots Amazon News: Amazon implementing 'brand gating' (and offering some exemptions) Amazon drone spotted in the wild Amazon constraining quantities they accept in FBA, and delaying processing Dash buttons launch in EU (may not be legal) Amazon basics/private label landing page Amazon Bloomberg article about logistics Amazon lowering shipping times in China Distressed Brands moving to Amazon - Land's End, Gap. Birkenstock moving off. Shop.org Preview: Jason emceeing a number of the keynotes Live news summary podcasts from the showfloor Tuesday 9/27 2pm CST Wed 9/28 10:30am CST Live podcast interviews from the showfloor Tues 9/27 1pm CST Brad Brown, SVP Digital Retail at REI Wed 9/28 9am CST - Rob Schmults, SVP E-Commerce and CRM at Talbots Wed 9/28 9:45am - Facebook Jason and Scot breakout session Tuesday 9/27 3:30pm CST Covering Mobile Gap, Amazon, and Brands going direct This episode is sponsored by the National Retail Federation. The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year. We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit retailsdigitalsummit.nrf.com to enter the code when you register for the show and we'll see you there! Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 44 of the Jason & Scot show was recorded on Thursday, September 8th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.