
Talking HealthTech
634 episodes — Page 3 of 13

517 - From Cybersecurity to AI: Insights from HIMSS 2025
In this episode of Talking HealthTech, host Peter Birch speaks with some big names in healthcare during HIMSS 2025 in Las Vegas. Among the guests from HIMSS are Hal Wolf, President and CEO; Lee Kim, Senior Principal of Cybersecurity and Privacy; Dr Anne Snowdon, Chief Scientific Research Officer; Christina Caraballo, Vice President of Informatics; and Ronan O’Connor, Vice President and Managing Director for EMEA. They discuss topics like AI, boosting interoperability, tackling cybersecurity, and how digital health is shaping up across the globe.This episode was recorded live from HIMSS 2025, an event that pulls together digital health pros from all over to check out the latest and greatest in healthtech.These are just some of the discussions that Pete captured at HIMSS 2025 - check out a full playlist of all interviews at HIMSS25 on the Talking HealthTech YouTube Channel.Key Takeaways:• This year's HIMSS conference saw a significant increase in professional attendance, focusing on decision-makers and industry leaders driving digital transformation in healthcare.• Hal Wolf talks about how HIMSS brings together diverse voices in healthcare to spark collaboration and change.• Lee Kim highlights the increasing cybersecurity threats due to advancing tech and stresses the importance of strong multifactor authentication and insider threat policies.• Dr Anne Snowdon points to the gap between cool tech advancements and real-world use, stressing the need for preventative healthcare models supported by digital tools.• Christina Caraballo shares insights into interoperability, emphasising that setting the right data standards is key to making everything work smoothly across systems.• Ronan O’Connor explains how Europe's healthcare needs vary, pointing out the importance of regional strategies and global best practices coming together.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

516 - Solving administrative burden in general practice
In this episode of Talking HealthTech, Peter Birch chats with Vince Farrell, Operations Manager of Nuvo Health and Melvin Chen, CEO and Co-founder of Care GP. They dive into the headache-inducing world of admin pressures that GPs face daily. Vince and Melvin share how they've teamed up to use AI to lighten the load, focusing on how their virtual assistant, Samantha, is stepping up to handle document processing.You'll hear how they’re making a real-world difference for GP clinics, easing the admin chaos, and paving the way for tech to make a splash in healthcare processes.Key Takeaways:• GP clinics are drowning in admin work, and technology like AI can help them focus more on patient care.• Samantha, the AI agent from Care GP, is cutting through the paperwork mess, saving time, and keeping things accurate.• Nuvo Health is seeing big improvements in speed and accuracy using this tech across their locations.• Feedback shows AI tackles some admin tasks even better than humans, freeing up staff to concentrate more on patients.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

515 - From Cybersecurity to Patient Experience: Key Insights from Australian Healthcare Week 2025
In this episode of Talking HealthTech, hosts Peter Birch and Sophie Turner speak with Emily Mailes, Ed Marx, and River Nygryn about the mix of digital health strategy, cybersecurity, and patient experience.This episode was recorded during Australian Healthcare Week 2025 in Sydney, Australia, and features conversations from various speakers, bringing insights from the event floor.Key Takeaways:• Emily Mailes talks about setting Victoria’s healthcare system up for the next decade with a solid digital health strategy that’s not just about tech but also focuses on outcomes for the system, patients, and staff.• Ed Marx shares tips on boosting patient experience without breaking the bank. He stresses the power of empathy and seeing healthcare services as a seamless process instead of isolated tasks.• River Nygryn highlights the importance of monitoring third-party risks and ensuring healthcare data stays secure. She’s all about monitoring data to prevent security mishaps.Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

514 - Streamline Solutions Acquires Medicity
In this episode of Talking HealthTech, Peter Birch speaks with Peter Rady and Brendan Tang during the hustle and bustle of Australian Healthcare Week. They dive into how Medicity is evolving now that they're part of Streamline Solutions and what that means for the future of healthtech.Recorded live at Australian Healthcare Week, this episode captures some interesting discussions and insights happening in the healthtech scene.Key Takeaways:• Medicity's Big Move: Medicity is now under the Streamline Solutions umbrella, thanks to a successful partnership over the last eight years.• Strong Cabrini Ties: Originating from the Cabrini Technology Group, Medicity maintains a solid relationship with Cabrini, fueling their continuous growth and innovation.• Streamline's Experience: With a wide experience across sectors, especially in healthcare, Streamline Solutions offers a solid platform for Medicity to broaden their impact.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

513 - Communications in Healthcare: On the Precipice of Change
In this episode of Talking HealthTech, Peter Birch chats with John Poli from RingCentral at the HIMSS 2025 conference in Las Vegas. They dive into how RingCentral is shaking up healthcare communications and what that means for patients and providers.Key Takeaways• RingCentral is a big player in cloud-based communications, especially in healthcare, operating in over 49 countries.• AI is changing the game by pulling insights from conversations with patients, both during and after calls.• There's a big focus on making healthcare more engaging and coordinated for patients, fueled by tech and changes brought on by COVID-19.• In the US, it's all about using tech to cut healthcare costs and make things smoother for patients. Australia's healthcare scene is seen as quite progressive, with efforts to meet local compliance needs.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

512 - HIMMS25: Dedalus ORBIS EMR and AI - ANZ Briefing
In this episode of Talking HealthTech, host Peter Birch speaks with Tracy McClelland, CCIO UK and George Patapis, ANZ Sales and Business Lead at Dedalus, about the innovative uses of the ORBIS electronic patient record (EPR) in healthcare. Recorded at the HIMSS 2025 conference, the conversation explores the integration of localised content, clinician-focused technology, and the role of artificial intelligence in enhancing clinical decision-making.This episode was recorded in the Dedalus booth, providing a deep dive into the current trends and innovations in healthcare technology being discussed at the event.Key Takeaways:• ORBIS is Dedalus’s EPR system used all over Europe and is now moving into the UK and Australian markets, complete with content tailored to each country's standards.• The team at Dedalus is all about making sure the tech works for, not against, clinicians. They've designed ORBIS to give healthcare professionals all the info they need in one spot to make clinical workflows smoother.• AI is a big part of the game with ORBIS, offering tools for predicting patient conditions like sepsis, plus AI-driven support like ambient listening and wound care assistance. Thanks to a dedicated ethics committee, they make sure all their AI tech is ethical and safe.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

511 - from data to dollars: optimising the revenue cycle.
In this episode of Talking HealthTech, host Peter Birch speaks with Charles Lie from Healthscope, Cathy Ryan from Cabrini Health, and Dean Breckenridge from Ramsay Health Care about the hurdles private hospitals in Australia are dealing with. They dive into outdated coding rules, workforce shortages, and the hiccups in revenue cycle management. They also cover how AI and automation come into play, discuss policy and funding roadblocks, and share some handy tips for staying financially sustainable.This episode was recorded as a live session in partnership with InfoMedix, bringing together representatives from across Australia's digital health ecosystem, including private hospitals, vendors, consulting firms, and government bodies, highlighting a broad interest and engagement with the topics discussed.Key Takeaways:• Coding complexity is a real headache for hospital cash flow, highlighting the need for skilled coders and efficient systems.• Bringing AI and automation into healthcare isn't smooth sailing because of specific coding standards and existing inefficiencies.• Everyone needs to team up to reduce admin redundancies and make systems more efficient.• Public vs. private hospital funding models are another ball game, making financial sustainability a big challenge.• Simplifying funding models helps reduce the admin burden and improve the quality of patient care.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

510 - Interoperability: Closing care gaps for better outcomes
In this episode of Talking HealthTech, host Peter Birch speaks with Dr Monica Trujillo, Chief Health and Risk Officer at Telstra Health; Rob Reynolds, Vice President of Clinical Reasoning at Smile Digital Health; and Dr Janice Tan, Clinical Director at Telstra Health. Together, they explore the significance of interoperability in healthcare, discussing how health information exchanges (HIEs) and emerging technology play a vital role in closing care gaps and improving patient outcomes across various healthcare settings.Key Takeaways:Interoperability is crucial for effective healthcare delivery, enabling clinicians to access and trust comprehensive patient data. Embracing standards like FHIR is pivotal for creating cohesive health information exchanges.- Clinical reasoning elevates data to provide more relevant insights to clinicians, aiding in informed decision-making. This, in combination with improved data accessibility, empowers both clinicians and patients.To ensure equitable health outcomes, addressing care gaps is essential, especially in rural and regional areas. Australia can learn from international experiences and leapfrog towards better integrated care.Emerging technologies should empower rather than replace clinicians, and co-design between tech developers and healthcare professionals is vital to ensure practical and useful applications.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

509 - The opportunity to implement safety and quality telehealth standards in Australia
In this episode of Talking HealthTech, host Peter Birch speaks with Lyndon Goddard and Dr Matthew Vickers from Eucalyptus about the evolution of the telehealth landscape in Australia over the past 12 months and the importance of regulatory standards in telehealth. This episode was recorded in the Eucalyptus studio.Key Takeaways:Evolution of Telehealth: The transition from asynchronous to synchronous telehealth models in response to new medical board guidelines has been a significant change, with positive feedback from practitioners and patients.Market Dynamics: The past year has seen a surge in telehealth clinics, especially those offering instant medical certificates and medical cannabis consultations. Regulatory scrutiny is increasing in these areas to ensure safety and compliance.AI in Telehealth: AI is gradually integrating into telehealth services, particularly clinical decision support and automation within digital health workflows.Call for Regulation: There is a strong need for standardised accreditation frameworks specifically tailored for telehealth services in Australia to ensure minimum safety and quality standards are met.International Comparisons: The UK’s approach to telehealth regulation, which includes multiple layers of oversight, offers valuable insights for potential frameworks in Australia.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visittalkinghealthtech.com/thtplus.

508 - Skin Deep: Revolutionising Skin Cancer Diagnosis with DermR Health
In this episode of Talking HealthTech, host Nathan Moore speaks with Stefan Mazy, the CEO of DermR Health Solutions. They discuss DermR Health's innovative approach to diagnosing skin cancer through their DermR Patch technology. Stefan shares his personal motivation behind the technology and the journey of developing a solution to improve diagnostic accuracy while reducing the burden on healthcare systems worldwide.Key Takeaways:DermR Patch technology offers a novel approach to skin cancer diagnosis using a microsampling tool that can potentially reduce unnecessary biopsies, which is projected to save significant healthcare costs and improve patient outcomes.The current global challenge with skin cancer diagnostics is the over-reliance on biopsies, with a significant percentage being unnecessary.The technology also addresses incorrect data classifications in skin cancer statistics, aiming to provide more accurate data for informed health decisions.The potential for nurses and other healthcare professionals to administer the DermR Patch, demonstrating the potential for optimising healthcare resources.The anticipated decline in GPs and rise in skin cancer cases by 2030 highlights the need for innovative diagnostic solutions such as DermR Patch.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

507 - Transforming outcomes by advancing sustainable health
In this episode of Talking HealthTech, host Peter Birch speaks with Steve Gomes, the Managing Director of Rauland Australia and New Zealand, about integrating digital health technologies in healthcare and aged care settings. They discuss the development of the Concentric Care Platform, collaboration with clinicians, and the evolution of technology to meet the needs of health professionals and patients.This episode was recorded at the Rauland offices in Sydney, Australia, providing an in-depth look at how technology is implemented in Australia and New Zealand healthcare and aged care sectors.Key Takeaways:Rauland focuses on engaging with clinicians early in the technology deployment process to ensure solutions meet their needs effectively.The Concentric Care Platform has been a key development by Rauland since 2017, emphasising integration with electronic medical records like the single digital patient record system.Rauland’s approach includes a quiet environment in hospitals, reducing noise by directing alerts to the smartphones of assigned nurses and enhancing patient care and staff efficiency.The importance of partnerships and industry-standard integrations like HL7 and FHIR are discussed, ensuring smooth interoperability within the complex landscape of healthcare systems.Check out the episode and full show notes on the Talking HealthTechwebsite.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visittalkinghealthtech.com/thtplus

506 - Is a Health Information Exchange a Destination or a Journey?
In this episode of Talking HealthTech, host Peter Birch speaks with Alex MacLeod, the Director for Healthcare Solution Innovation at InterSystems, about the evolving landscape of Health Information Exchanges (HIEs). Pete and Alex explore how HIEs have developed over time, the practical use cases of these systems, and the lessons learned from global implementations, particularly in the US and Australia.Key Takeaways:Evolution of HIEs:HIEs have matured and often reinvented themselves, incorporating new use cases such as public health and AI to remain relevant and useful.Success Criteria:Effective HIEs provide early value through basic functionalities like real-time notifications and gradually layer on complex use cases, ensuring continuous utility and engagement.Engagement and Adoption:Early stakeholder engagement and inclusion of diverse perspectives from clinical and business sides are crucial for successful HIE implementation.Challenges in Measuring Impact: Quantifying the impact of HIEs on clinical outcomes and cost savings is challenging, but focusing on intermediary metrics like engagement rates and reduced readmissions can provide valuable insights.Data Utility and Privacy:Balancing comprehensive data collection with privacy considerations and practical adoption practices is crucial for long-term success.Check out the episode and full show notes on the Talking HealthTechwebsite.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visittalkinghealthtech.com/thtplus

505 - Reaching your destination healthy and well!
In this episode of Talking HealthTech, host Sophie Turner speaks with Whitney Luxford, who has extensive experience in aviation medicine and recently founded fit2fly. The discussion dives into Whitney’s career journey from paramedic to aviation medicine specialist and explores the innovations introduced by fit2fly to streamline the medical clearance process for airline passengers.Key Takeaways:Aviation Medicine Insights: Whitney shares her career journey, integrating her experience as a paramedic and her pivotal role in setting up a medical department for Virgin Australia.In-flight Medical Events: An overview of frequent in-flight medical events and their challenges, including costly diversions and emergency landings.fit2fly Solution: fit2fly aims to digitize and expedite the medical clearance process for airline passengers, significantly reducing approval times from weeks to minutes.Technological Integration: The platform leverages clinical algorithms and decision trees to provide immediate clearance, reducing passengers' anxiety and airline inefficiencies.Future Prospects: Whitney outlines plans to incorporate disability and accessibility travel information into the fit2fly platform, further simplifying the travel process for passengers with medical needs.Check out the episode and full show notes on the Talking HealthTechwebsite.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visittalkinghealthtech.com/thtplus

504 - Secure and Simple: Imprivata's Approach to Healthcare Authentication
In this episode of Talking HealthTech, host Peter Birch speaks with Jason Potts and Jamie Robertson from Imprivata about their roles, the company's solutions, and the digital identity challenges in healthcare.This episode was recorded during Digital Health Week New Zealand 2024, hosted by HiNZ, and dives into how Imprivata is helping healthcare providers manage secure access to patient information across various settings.Key Takeaways• Imprivata's Core Function: Imprivata focuses on digital identity solutions, primarily offering a simple and secure way for healthcare professionals to access multiple applications using technologies like Tap and Go and multifactor authentication.• Global Application: The solution is implemented globally, from large hospital systems to smaller clinics and commercial environments such as banking and gaming.• Local Context: In Australia and New Zealand, Imprivata adapts its workflows to fit local healthcare systems, integrating large EMR systems and smaller platforms.• Passwordless Journey: Imprivata is moving towards a passwordless environment, incorporating facial biometric authentication and other innovative approaches.• Mobility in Healthcare: They offer solutions for secure access via mobile devices, essential for clinicians working remotely or in various locations.Check out the episode and full show notes on the Talking HealthTechwebsite.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information visittalkinghealthtech.com/thtplus

503 - Revolutionising ADHD and Mental Health Care Through Teamwork and Innovative Technology Solutions
In this episode of Talking HealthTech, host Peter Birch speaks with Martyn Weir and Dr Kyle Hoath from Oqea about ADHD and mental health care through teamwork and innovative technology solutions. Key Takeaways: • Hybrid Care Model: Leveraging technology to offer patients flexibility in accessing care, such as seamlessly switching between face-to-face and telehealth appointments. • Technological Integration: Use of AI and other digital tools to streamline and enhance the diagnostic process for ADHD and other mental health conditions. • Collaborative Care: Importance of teamwork among different healthcare providers to improve patient outcomes, particularly in the mental health sector. • Access and Demand: Addressing the challenges around long wait times for ADHD services and improving efficiency through better organisation and resource management. • Role of Good Information: Providing patients with reliable, evidence-based resources to help them understand conditions and navigate the healthcare system. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

[BONUS EPISODE] Partnering for Better Health: Co-Design Strategies with Anja Christoffersen and Adrienne Young
bonusIn this episode of Consumer Health Partnerships, we speak with Anja Christoffersen, founder of Champion Health Agency, and Dr Adrienne Young, dietitian researcher at the Royal Brisbane and Women's Hospital and Senior Research Fellow at the University of Queensland, about co-designing a co-design framework for Metro North Health in Queensland. They delve deep into the need for a co-design framework to enhance patient nutrition and food experiences in hospitals. Anja and Adrienne share their journey of working together, the challenges they faced, and the significant impact of their collaborative efforts. They also touch upon the essential elements of building a successful collaboration between consumers and healthcare professionals to improve healthcare delivery. Key Takeaways: Understanding Co-Design: Co-design involves genuine partnerships and shared decision-making between consumers and healthcare professionals. Building Trust: Successful co-design projects are built on strong, trusting relationships and ongoing dialogue. Flexibility and Adaptability: Being adaptable and prepared to revisit and revise plans is crucial for overcoming unforeseen challenges. Emphasising Equity: Addressing power imbalances through proper funding and acknowledgment of contributions is essential for effective co-design. Legacy and Impact: The developed co-design framework has seen significant use, indicating its value and impact on improving healthcare practices. Links & Resources: Anja Christoffersen: https://www.linkedin.com/in/anja-christoffersen-999446152/ Dr Adrienne Young: https://www.linkedin.com/in/adrienne-young-5bb06316b/ Metro North Health co-design framework: https://metronorth.health.qld.gov.au/get-involved/co-design Consumer Health Partnerships is a podcast for healthcare stakeholders that spotlights the synergistic power of partnering with consumers to share a human-centred health system. We share inspiring stories and practical strategies from healthcare professionals at the forefront of embracing a human-centred approach to patient experience and a patient-centred approach to patient experience and co-design. We are redefining care by respecting their patients’ equal place in conversations about their health. This show is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network.

502 - Enhancing Patient Care: Technology Innovations at Dunedin's Outpatient Facility
In this episode of Talking HealthTech, host Peter Birch speaks with Phil Baskerville, Digital Project Director for New Dunedin Hospital, Dan Owen, Director of Health at NTT DATA, and Rachel Wolfe, Chief Customer Officer at Five Faces. They discuss integrating digital technologies in the new outpatient facility at Dunedin Hospital and the importance of building patient-centred and culturally inclusive healthcare solutions. This episode was recorded during Digital Health Week NZ 2024, hosted by HiNZ. Key Takeaways: • Collaborative Approach: The project exemplifies the importance of collaboration among technology providers to create a seamless healthcare experience. • Scalable Infrastructure: Emphasis on building a repeatable and scalable digital infrastructure to support multiple hospital projects over the next decade. • Patient Experience: Innovations aimed at enhancing patient and clinician experience through technology, such as location-grade Wi-Fi for equipment tracking and user-friendly digital interfaces. • Cultural Integration: Incorporating local dialect and cultural elements into the digital tools to ensure inclusivity and representation. • Prototyping and Testing: Establishing a design lab for early prototyping and real-world testing to ensure the system meets user needs before the facility's official opening. • Global Trends: Insights into how global trends in smart hospitals and patient-centric care models influence the project. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

501 - Why open, standard APIs are key for collaboration, innovation and a competitive marketplace
In this episode of Talking HealthTech, host Sophie Turner speaks with Andy Bond and Michael Strachan from Magentus about adopting open standards to ensure national usability of developed IP, the importance of interoperability, and enhancing collaborative care through sustainable practices. Key Takeaways: • Adopting open standards to address interoperability challenges, moving away from bespoke integrations. • Focus on enhancing collaboration between clinical endpoints, facilitated by FHIR Implementation Guides. 🔄 The pivotal role of workflow in integrating systems and improving processes like e-requesting and e-bookings. • Transition from older web services to modern FHIR-based APIs, supported by industry and government initiatives. • Emphasis on involving patients in their healthcare journey for better access to clinical information. • Developing a platform-based approach using FHIR APIs at Magentus, aiming to replace paper requests with digital ones by early 2025. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

500 - Behind the Scenes: What 500 Episodes of Talking HealthTech Have Taught Us
In this episode of Talking HealthTech, hosts Peter Birch, Nathan Moore, and Sophie Turner celebrate the milestone of the 500th episode. Reflecting on the podcast's journey from its beginnings to its plans for the future, the conversation dives into personal experiences, the evolution of health technology, and the importance of collaboration in the healthcare ecosystem. This discussion also touches on key topics such as AI, the role of digital health, and potential future directions for the podcast and the industry. Key Takeaways • Journey and Evolution of Talking HealthTech: The hosts reflect on the growth of the podcast, from Pete’s initial concept to the current production team and the collaboration with a diverse range of guests and co-hosts. • Personal Reflections: Each host shares their personal journey into health technology, highlighting the various paths and experiences that brought them to the current point. • Significance of Collaboration: The discussion emphasises the importance of collaboration within the healthtech space and the value of connecting different sectors and stakeholders. • Future Directions: The podcast aims to continue exploring impactful topics, including the integration of technology in rural and remote healthcare settings and the potential for new content formats and partnerships. • Community and Ecosystem: There is a shared commitment to enhancing the Talking HealthTech community and providing valuable content that supports the healthcare ecosystem. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

499 - Getting Back Up from a Major Health Set Back: Patient-led Project Delivery and Innovation from Core Connect Group
In this episode of Talking HealthTech, host Peter Birch speaks with Pat Wheaton, founder of Core Connect Group, and Elif Kücüktas, Specialist Advisor – Healthcare of Core Connect Group, about improving efficiencies in healthcare tasks, supporting frontline workers, and developing innovative healthcare products. Key Takeaways: • Progress in Technologies: Advancements in electronic medical records (EMR) and handheld tablets have been made, with opportunities to enrich clinical notes further. • Frontline Worker Focus: The importance of supporting frontline healthcare workers to make their jobs easier and more impactful is emphasised. • Innovation Framework: A structured framework for healthcare product and service innovation is developed to improve outcomes for patients and staff. • Collaboration Over Competition: Effective solutions in healthcare often come from collaboration between tech companies and clinicians, rather than independent problem-solving. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

498 - HiNZ: Digital Health Week NZ 2024, Feature Episode
In this episode of Talking HealthTech, hosts Peter Birch and Rebecca McBeth speak with various leaders in digital health at the Digital Health Week NZ 2024 hosted by Health Informatics New Zealand (HiNZ). Guests include Scott Arrol, James Field, Charlene Tan-Smith, Dr Bryan Tan, Martin Chadwick, Lisa Knowles, Kate Tulp, Dr Kaveh Safavi, and Lara Hopley, covering the state and future of health technology in New Zealand amidst budget cuts and evolving digital landscapes. Key Takeaways: • Budget and Policy Changes: Exploring the federal budget cuts to technology and innovation in New Zealand healthcare and their implications. • Opportunities in HealthTech: Despite challenges, opportunities exist to thrive through collaboration and essential tech improvements. • Clinical Informatics and Allied Health: Highlighting the role of clinical informatics in patient management and cross-discipline collaboration. • Technology Integration and Workforce: Discussing how AI and new technologies can tackle workforce shortages and boost healthcare efficiency. Check out the episode and full show notes on the Talking HealthTech website. These are just a handful of the conversations we had at Digital Health Week NZ 2024. To catch all the other interviews, head over to our YouTube channel for a full playlist of all the discussions. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

497 - Enhancing General Practice: CPD, AI, and Business Strategies Discussed at GP24
In this episode of Talking HealthTech, host Peter Birch speaks with Dr Krystyna de Lange, Host of The Good GP Podcast; Dr Sean Stevens, Host of The Good GP Podcast; Chris Smeed, CEO of Cubiko; Paul Copeland, Partner - Business Advisory at William Buck Australia; George Sotiris, Director, HR In Health; and Dr Michael Wright, President of the Royal Australian College of General Practitioners (RACGP) about a wide range of topics, including CPD integration, practice management, AI in healthcare, and future leadership in general practice. This episode was recorded during GP24 in Perth, organised by the RACGP, covering the sector's innovations, technology, and sustainability. Key Takeaways: - Business and Financial Management: General practitioners are encouraged to deepen their understanding of business operations alongside clinical duties, focusing on leveraging software tools for financial and operational improvements. - Professional Development for GPs: Efforts through platforms like The Good GP Podcast aim to mentor new podcasters and educators in general practice, fostering professional growth. - Future Leaders Program: The RACGP's Future Leaders Program encourages involvement to expand influence and mentorship within the profession. • Healthcare Software & CPD: Integrating Continuing Professional Development (CPD) into Cubiko aims to enhance patient outcomes and streamline healthcare practices. • Improving Practice Culture: Emphasis is placed on improving practice culture, compliance, and systems while addressing challenges such as staff retention and accountability. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

496 - Exploring Digital Health Strategies and Innovations at the ANDHealth 2024 Summit
In this episode of Talking HealthTech, host Peter Birch speaks with Liz Ashall-Payne, Megan Robertson, and Christopher Bain about the latest developments in digital healthcare. Recorded at the ANDHealth Digital Health Summit 2024 in Melbourne, Australia, the discussion explores system-based trust in healthcare technology, the transformative role of technological integrations in healthcare, regulation and policy challenges, and the future aspirations for digital health impact and accessibility. Key Takeaways: 📋 System Building in Healthcare Technology: Developing a standardised framework for evaluating healthcare technology is essential to foster trust and ensure the distribution of high-quality digital health solutions. This approach aims to achieve global impact, particularly in supporting underserved regions. 💊 Technological Transformations: Advancements such as electronic medication prescribing and real-time prescription monitoring have significantly improved safety and accessibility in healthcare. Integrated digital systems ensure smoother care transitions and better patient outcomes. 🖥️ Future of Digital Health Management: Electronic medical records (EMRs) and synthetic data can transform healthcare by enhancing efficiency and innovation. Current initiatives focus on making medical reports more accessible to patients and leveraging synthetic data to develop secure and effective healthcare solutions. ⚖️ Regulation and Policy in Digital Health: Digital health and AI regulation presents complex challenges in a rapidly evolving environment. Adequate government funding and addressing the divide between federal and state healthcare systems are critical factors for success. 🚀 Digital Health Transformation Stages: The progression from digitisation to full digital transformation is a key focus, emphasising value-based digital health initiatives that aim to improve patient care and healthcare system efficiency. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

495 - HLTH US 2024 Las Vegas, Feature Episode
In this episode of Talking HealthTech, host Peter Birch speaks with a range of experts at HLTH 2024. The discussions dive into various aspects of healthcare technology, virtual care, genetic sequencing, AI solutions, and the importance of demographic data in healthcare. Featured guests include Monica Soni, Michelle Stephens, Dr. Noura Abul-Husn, Pano Anthos, Justin Mardjuki, and Mitesh Rao. This episode was recorded during the HLTH 24 event in Las Vegas and features a handful of the conversations that Talking HealthTech captured during the event. Key Takeaways 🏥 Corporate Efforts in Healthcare: The challenges major corporations face in delivering healthcare services are attributed to their inability to meet consumer needs effectively. 🌐 Shift Towards Virtual Care: A growing trend comparable to the rise of e-commerce is emerging, which could transform healthcare delivery through virtual care solutions. 🧬 Genetic Sequencing and Preventative Care: Insights are shared on the role of genetic sequencing in predicting health outcomes and providing personalized health recommendations. 📊 Demographic Data in Healthcare: The importance of collecting demographic data, such as race and gender identity, is underscored to enhance healthcare delivery and ensure equitable access. 🤖 AI Safety and Reliability: The need for transparency and robust data in AI tools is emphasized to ensure patient care safety, reliability, and accuracy. 📈 Healthcare Data Management: Efforts to develop a data layer that transforms healthcare data into actionable insights are described as a step toward improving overall healthcare management. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

494 - Leaders in Digital Health: Empowering Women through AIDH Initiatives
In this episode of Talking HealthTech, host Nathan Moore speaks with various guests, including Natalie Collard, Eimer Boyle, Kara Burns, Dreda Heard, Sarah Pearson, Lana Bell, Aimee Solomon, Kath Feely, Nirvana Luckraj, Katy Aish, Glynnis Aubrey, and Helen Cox about the Women in Digital Health Leadership Program run by the Australasian Institute of Digital Health (AIDH). The discussion revolves around the program’s impact, personal transformations, and professional growth in digital health. This episode was recorded during the celebration event for the 2024 cohort. Key Takeaways:Program Structure: Structured as a six-month blended learning experience, the program is designed to cultivate leadership capabilities tailored to the digital health domain.Benefits of the Leadership Program: The leadership program benefits new and experienced managers by creating valuable networking opportunities within the digital health sector.Positive Experiences and Empowerment: The program fosters empowerment and personal transformation, focusing on networking and skill enhancement for professionals in various roles across the health system.Transition to Digital Health: The program supports professionals transitioning into digital health from clinical or other fields, focusing on improving safety, quality, and medication management.Encouraging Participation: The initiative encourages professionals to explore opportunities in digital health leadership, highlighting the program’s role in fostering skill development and professional networking.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

493 - Oracle Health Collaboration Forum 2024: Customers & Partners
Peter Birch from Talking HealthTech was in Melbourne, Australia, for the Oracle Health Collaboration Forum 2024, where he had the opportunity to connect with some of the key senior leaders at Oracle Health from Australia and around the world, as well as their customers and partners.In this feature episode of Talking HealthTech, we focus on those conversations with Oracle Health customers and partners, including Raelene Donovan, Acting Chief Clinical Information Officer at eHealth Queensland; Lily Liu, Divisional Director of Digital Health at Western Health; Josh Simmons, Director at Metro South Health; and Ricko Suryadinata and Shelby Jasper, Clinical EMR Analysts at Eastern Health. These discussions delve into the challenges and successes of implementing electronic medical records (EMRs) and digital solutions within diverse health services, providing a comprehensive look at how digital transformation is reshaping healthcare delivery in Australia.Key TakeawaysRaelene Donovan:Discusses the implementation of a unified EMR system across Queensland and the benefits of centralising health records for enhanced clinician efficiency and patient care.Lily Liu:Explores the digital transformation at Western Health, including the expansion of Oracle’s EMR system and the integration of new tools to improve patient care.Josh Simmons:Highlights the importance of extending digital health platforms beyond hospital settings to improve continuity of care and the role of patient portals in empowering patients.Ricko Suryadinata and Shelby Jasper:Share insights on optimising EMR functionality in outpatient settings at Eastern Health and the importance of simplifying workflows and securing clinician buy-in.Timestamps[00:01:10] - Raelene Donovan discusses the EMR rollout in Queensland.[00:08:05] - Lily Liu on digital transformation at Western Health.[00:12:44] - Josh Simmons talks about extending digital health platforms at Metro South Health.[00:17:41] - Ricko Suryadinata and Shelby Jasper share their experience with EMR optimisation at Eastern Health.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

492 - Investing in Women’s Health to Achieve Equity
In this episode of Talking HealthTech, host Peter Birch speaks with a panel of distinguished guests including Simone Clarke, CEO of UN Women Australia; Dr Stephanie Allen, Partner at Kearney; Kathryn Evans, Managing Director of BioMarin Pharmaceutical Australia Pty Ltd; Professor James Elliott, Director of The Kolling Institute; Professor Bronwyn Graham, Director of the Centre for Sex and Gender Equity in Health and Medicine; Dr Elizabeth Shaw, Interventional Cardiologist and Director of Cardiology at Sydney Adventist Hospital and Shaw Cardiology; and Dr Roopa Mehta, Consultant at Kearney.The discussion, recorded as part of the Kearney round table, explores domestic violence, healthcare disparities, leadership representation, economic empowerment, and the significant impact of investing in women's health on the nation's economic and social fabric.Key TakeawaysUN Women Australia Focus: The organisation is committed to raising advocacy, awareness, and funds for vital programs addressing women's health, education, equality, and protection in Australia.Emergency Situations: Women have higher mortality rates in emergencies due to familial responsibilities, necessitating better emergency response strategies.Economic Empowerment: Financial independence for women is crucial for overall societal progress.Investment in Women's Health: Increased awareness and investment in health areas disproportionately affecting women can yield significant economic benefits.Gender Representation in Leadership: Underrepresentation of women in leadership roles remains a concern despite progressing female political representation.Clinical Trials and Research: Emphasis on including women in clinical trials to ensure gender-specific healthcare findings and solutions.Sustainable Development Goals: Gender equality is pivotal for achieving all 17 Sustainable Development Goals (SDGs) by 2030.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

490 - AI-Powered Monitoring: Predicting Health Issues and Enhancing Patient Care Remotely
In this episode of Talking HealthTech, host Peter Birch speaks with Serge Lauriou from My Medic Watch about integrating smart technology in healthcare, focusing on their smartwatch applications.This episode was recorded during HLTH 2024 in Las Vegas and discusses My Medic Watch's journey and future direction, highlighting consumer and provider benefits.Key Takeaways:Purpose and Scope: My Medic Watch develops smartwatch applications that detect seizures, falls, and cardiac events, aiming to provide immediate assistance through automated alerts to caregivers.Data and AI Integration: The company is leveraging AI and machine learning to predict medical events before they occur, potentially preventing falls and seizures.Consumer and B2B Shifts: Initially a consumer-focused product, My Medic Watch is transitioning to a B2B model to better integrate into healthcare systems and provide comprehensive patient monitoring.Commercial Smartwatches: The application is designed to work on existing commercial smartwatches, utilising their health data and sensors.Predictive Analytics: Emphasis on capturing continuous health data to create predictive models for medical events, highlighting a proactive approach in healthcare.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

489 - The Next Generation of Connected Health
In this episode of Talking HealthTech, host Peter Birch speaks with Mani Sahihi and Luke Fletcher from Foxo at HLTH 2024 in Las Vegas. Recorded at The Venetian Expo Center, this episode explores Foxo's growth journey, its innovative solutions in secure communication within healthcare, and its expansion from radiology into other sectors such as hospitals, pathology, and pharmacies.Key Takeaways:📈 Growth Beyond Radiology: Foxo's initial focus was on secure communication in radiology, but they have significantly expanded their platform to encompass hospitals, pathology, pharmacy, and primary care.🔒 Secure Communication: The foundation remains secure communication, but it now includes document sharing, video, and messaging capabilities, all designed to navigate industry challenges like bureaucracy and policy.🌍 US Market Relevance: Foxo's solutions address communication challenges in Australia and the US, adapting to local needs while solving common issues in healthcare communication.🔄 Change Management and Adoption: Successful integration into existing systems can simplify change management and increase adoption rates, crucial for platforms like Foxo.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

488 - Unpacking the value of digital health
n this episode of Talking HealthTech, host Regina Akacich speaks with Steven McPhail, Amina Tariq, and Sundresan Naicker from the Australian Centre for Health Services Innovation (AusHSI) about the state of digital health, the misconceptions around predictive models, and the need for a systems approach to healthcare innovation.Key TakeawaysAI's Potential: AI plugins for telehealth can help physiotherapists measure joint angles and range of motion, while AI for wound care management offers objective feedback. Generative AI is also being explored for the development of new drugs.Caution with AI: The importance of focusing on preventative medicine and the need for skepticism about AI's rapid advancements without fully understanding their implications.Ethical Concerns and Data Privacy: There are significant ethical concerns and data privacy issues surrounding AI, particularly when summarizing call notes and scraping emails.Balancing AI and Humzan Touch: The importance of using AI to augment human capabilities rather than replace them, ensuring the human touch in patient care remains vital.Future of AI in HealthTech: Envisioning a future where AI assists in reducing clinician burnout, improving health outcomes, and lowering costs while fostering innovation and start-ups in the healthtech space.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

487 - From Admission to Discharge: How Tech Transforms Patient Care
In this episode of Talking HealthTech, host Sophie Turner speaks with William Hadden, the Managing Director of Oneview Healthcare for the ANZ region. They discuss Oneview's Care Experience Platform, its impact on patient care, and the importance of technology integration in healthcare settings.Key Takeaways:Oneview Care Experience Platform: Oneview provides a platform that enhances patient care and optimizes care team workflows within hospital settings through technology.Comprehensive Patient Care: The platform offers more than entertainment. It includes features for patient distraction, communication, targeted education, and meal ordering, contributing to a more comfortable and controlled hospital stay.Discharge Planning: The system aids in discharge planning by providing workflows for staff to ensure patients are well-prepared for discharge with necessary information and medications.Adaptability and Integration: Oneview’s platform allows hospitals to start small and scale up. It integrates with various hospital systems, offering seamless interoperability.Challenges in Implementation: Emphasis on solving real problems, change management, and ensuring the technology is user-friendly and has a low overhead for staff.Creative Uses and Future Potential: Stories of unique uses of the platform highlight its flexibility. Future enhancements include AI integration and a mobile offering to further lower the barriers and costs of technology implementation in hospitals.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

486 - Harnessing AI in Healthcare: A Cautious Revolution
In this episode of Talking HealthTech, host Sophie Turner speaks with Landell Archer from Pexip about the integration of AI in healthcare and its potential impacts on multiple sectors. Landell shares her journey from being an exercise physiologist to working in health technology. She discusses how AI is applied in health care, defence, government, justice and the ethical considerations involved.Key Takeaways:AI's Potential: AI plugins for telehealth can help physiotherapists measure joint angles and range of motion, while AI for wound care management offers objective feedback. Generative AI is also being explored for the development of new drugs.Caution with AI: The importance of focusing on preventative medicine and the need for scepticism about AI's rapid advancements without fully understanding their implications.Ethical Concerns and Data Privacy: There are significant ethical concerns and data privacy issues surrounding AI, particularly when summarising call notes and scraping emails.Balancing AI and Human Touch: The importance of using AI to augment human capabilities rather than replace them, ensuring the human touch in patient care remains vital.Future of AI in HealthTech: Envisioning a future where AI assists in reducing clinician burnout, improving health outcomes, and lowering costs while fostering innovation and start-ups in the healthtech space.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

485 - Can digital clinical solutions enhance the retention and recruitment of clinicians?
In this episode of Talking HealthTech, host Peter Birch speaks with Steven Parrish, Chief Medical Information Officer at Dedalus, and Viti Handyside, Product Manager for ORBIS EMR at Dedalus, about how digital clinical solutions can impact clinician retention and recruitment. This special live recording touches on balancing clinical workflows with patient needs and provides insights into integrating AI, telehealth, and other technologies in healthcare. The episode also discusses the current challenges facing the healthcare workforce in Australia and worldwide.Key Takeaways:🗂️ Traditional EMRs can be cumbersome and need improvements to streamline clinician tasks and reduce redundant documentation.🤝 The alignment of clinician workflows with patient engagement can be supported by technology like AI, dashboards, and telehealth.🔗 Healthcare service fragmentation requires integrating in-person and virtual care for a cohesive system.🛠️ Effective training and customization of technology solutions are essential to suit clinical workflows.🗣️Involving clinicians and patients in discussions about technological advancements can ensure meaningful improvements.💼 Addressing clinician burnout through well-integrated technology solutions is necessary for improving job satisfaction and retention.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

484 - How AI and Digital Platforms are Shaping Disability Care
In this episode of Talking HealthTech, host Peter Birch speaks with Craig Tucker from Yooralla and Dr. Bryan Tan from Salesforce about Yooralla's digital transformation journey in the context of the National Disability Insurance Scheme (NDIS) and other sectors. This discussion explores the complexities of disability care, the challenges in regulatory compliance, and the role of technology as an enabler for clients and the workforce.This episode was recorded during Victorian Healthcare Week 2024 in Melbourne, Australia, capturing the dynamic and informative conversations at the event.Key Takeaways:Digital Transformation in Disability Care: Yooralla’s journey towards becoming more digitally eco-friendly is highlighted, showing how technology supports clients and workforce efficiency.Regulatory Environment and Compliance: The evolving regulatory requirements in the disability and aged care sectors necessitate agile and scalable tech solutions to ensure compliance and improve service delivery.Use of Salesforce Platform: Yooralla leverages Salesforce to manage back-office processes and enable front-facing digital tools for clients and staff.Importance of Data Quality: Emphasis on ensuring data governance and the ethical use of data to support AI-driven decisions in client care.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

483 - Raising the volume of patient voice in cancer care. Movember & Cancer Australia
In this episode of Talking HealthTech, host Ruby Hartley speaks with Sarah Weller from Movember, Professor Bogda Koczwara from Flinders Centre for Innovation in Cancer, and Cindy Toms from Cancer Australia about the importance of integrating patient feedback into cancer care through advanced health technology. They discuss the challenges and opportunities presented by the Pan Cancer initiative, focusing on data standardisation, interoperability, and the role of patient-reported outcomes in enhancing cancer treatment.Key Takeaways:Effective cancer treatment needs technology capable of managing longitudinal data across various healthcare providers and systems over extended periods.The interoperability of patient-reported outcomes is key to comparing care quality among different health settings and improving targeted care delivery.The Pan Cancer initiative aims to standardise and unify data collection nationwide, addressing differences in jurisdictional technologies and infrastructures.Future healthcare scenarios envision real-time feedback on patient outcomes, providing immediate care adjustments for better management.National benchmarking could help identify high-risk populations, guiding targeted training and better medication accessibility.The initiative by Movember aims to standardise patient-reported outcomes across cancer types in Australia, facilitating improved healthcare systems and decision-making processes.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

482 - Oracle Health Collaboration Forum 2024: Executives and Leaders
In this episode of Talking HealthTech, host Peter Birch speaks with key leaders from Oracle Health during the Oracle Health Collaboration Forum 2024 in Melbourne, Australia. The episode features conversations with Shanna Adamic, Executive Director of the Oracle Health Foundation; Sam Lambson, Vice President of Interoperability at Oracle Health; and Philip Loya, Lead Business Developer and Market Strategist at Oracle Health. They talk about a range of topics, including eliminating healthcare barriers for children worldwide, the importance of data integration for patient care, the challenges of achieving global interoperability, and how Oracle Health is localising its capabilities to meet the needs of the Australian healthcare ecosystem.Key TakeawaysShanna Adamic:Shanna shares her personal health journey, including her battle with a life-threatening brain tumour, and how it has influenced her work at the Oracle Health Foundation.The Oracle Health Foundation’s mission to remove healthcare barriers for children worldwide, providing essential medical support to those in need.Sam Lambson:The ongoing challenges of achieving interoperability in healthcare, particularly regarding data sharing across systems.The potential role of a national Health Information Exchange (HIE) strategy in addressing interoperability issues in Australia.Philip Loya:The importance of technology in simplifying healthcare processes, enabling clinicians to focus more on patient care.The impact of localising Oracle Health’s capabilities to improve healthcare infrastructure in Australia.Timestamps[00:01:23] - Shanna Adamic discusses her health journey and the Oracle Health Foundation.[00:08:56] - Sam Lambson talks about interoperability challenges and solutions.[00:19:59] - Philip Loya on technology’s role in healthcare and localising solutions for Australia.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

BONUS EPISODE: We've launched a new podcast! 🚀
bonusIn this special bonus episode, we’re thrilled to introduce Consumer Health Partnerships, the latest addition to the Talking HealthTech Podcast Network. Hosted by Shelley Thomson and produced in collaboration with the Patient Experience Agency, this new podcast is all about meaningful, patient-driven change in healthcare.Consumer Health Partnerships is designed for healthcare professionals who are committed to putting patients at the centre of care. Each episode dives into how co-designing healthcare with consumers can lead to more impactful and compassionate care. Shelley and her guests—leaders, innovators, and advocates—explore what it means to collaborate with patients in building a system that serves everyone more effectively.Episode 1: Empowering Youth Voices in Healthcare 🎙In the debut episode, Shelley speaks with Jorja Campbell and Brianna McCoola from Queensland Health. Together, they discuss the creation of a “Practice Guide to Adolescent and Young Adult Care” and highlight the benefits of bringing young voices into healthcare design. Through flexible and meaningful engagement, they’ve co-created a guide that reflects the real needs and experiences of young people in the healthcare system.Who should listen?This podcast is essential listening for digital health professionals, clinicians, practice managers, and health leaders looking to integrate patient insights into their work. If you’re keen on improving services and building trust with patients, Consumer Health Partnerships offers practical strategies and inspiring stories to get you there.💡 Don’t miss out—subscribe to Consumer Health Partnerships on Apple Podcasts, Spotify, or wherever you get your podcasts.Apple Podcasts: https://podcasts.apple.com/au/podcast/consumer-health-partnerships/id1755798972?itscg=30200&itsct=podcast_box&ls=1&mttnsubad=1755798972Spotify: https://open.spotify.com/show/1VmBBlTqIVkRefaDWPmJ3L?si=3cd63647368146be&nd=1&dlsi=ea80333fdeb54143 Patient Experience Agency Website: https://www.patientexperienceagency.com.au/podcastThis show is part of the Talking HealthTech Podcast Network, offering the latest in healthcare delivery, innovation, digital health, and more. Discover the network at www.talkinghealthtech.com/podcast/network.

481 - Streamlining Radiology Operations with mPower Clinical Analytics. Kristen Low, Lumus Imaging
In this episode of Talking HealthTech, host Peter Birch speaks with Kristen Low, the National Billing Manager at Lumus Imaging about the importance of routine, effective troubleshooting, and early issue identification in healthcare technology. She explains how the adoption of mPower Clinical Analytics from Nuance has revolutionised billing processes at Lumus Imaging, a private radiology provider with over 130 sites nationally. Kristen also shares the advantages of involving frontline staff in technological integrations and discusses strategies for staying abreast of rapid advancements in diagnostic imaging and billing compliance.Key TakeawaysEarly Issue Identification: Troubleshooting and early identification of issues in technology is crucial for prompt diagnosis and treatment in healthcare.Frontline Staff Involvement: Successful implementation of new technology requires considering exceptions and actively involving frontline staff throughout the integration process.mPower Clinical Analytics: This platform has improved billing compliance and efficiency by enabling specific searches by modality, date, and site, addressing knowledge gaps, and maintaining compliance with industry guidelines.Professional Development: mPower Clinical Analytics aids radiologists by tracking work, supporting professional development, and ensuring adherence to industry standards.Technological Advances in Diagnostic Imaging: The integration of patient databases, voice recognition software, and electronic billing systems has streamlined processes and enhanced efficiency at Lumus Imaging.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

480 - Addressing Rural Health Gaps: NRHA and Remote Care
In this episode of Talking HealthTech, host Peter Birch speaks with Aileen Lai, the CEO of HealthBeats, Susi Tegen from the National Rural Health Alliance (NRHA), and Melanie Molluso from Echuca Regional Health. They explore the challenges of rural healthcare in Australia, the impact of technology such as remote monitoring, and the evolving role of nurse practitioners. This episode was recorded during the 17th National Rural Health Conference in Perth, Australia, and captures key conversations on rural healthcare needs and solutions.Key TakeawaysRural Healthcare Challenges: Many rural Australians face significant gaps in healthcare access, resulting in poor health outcomes. Enhancing support and leveraging technology can improve these conditions.Project Implementation: Despite initial resistance, projects focusing on remote monitoring show positive patient impact, leading to broader staff buy-in.Nurse Practitioners' Role: Nurse practitioners can bridge healthcare gaps in rural areas by prescribing medication, ordering tests, and collaborating with remote consultants.Patient Education: Educating patients on managing conditions like diabetes and heart failure empowers them to take control of their health, reducing hospital visits.Technology's Role: Remote patient monitoring and telehealth are crucial for providing continuous care, especially in areas lacking specialists.Government and Industry Collaboration: Effective rural health care requires backing from the government and industry, highlighting the need for collaborative and innovative approaches to funding and resource allocation. Check out the episode and full show notes on the Talking HealthTech website. Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

479 - Personalised Customer Service at Scale. Roy Hazelwood, Anglicare
In this episode of Talking HealthTech, host Peter Birch speaks with Roy Hazelwood, the Manager of the Customer Contact Centre at Anglicare. They discuss the challenges and strategies in centralising customer contacts, the role of Genesys technology in enhancing service delivery, and training methods to equip staff for handling stress and complex customer needs. This episode was recorded during the Xperience event hosted by Genesys in Sydney.Key Takeaways:Centralising customer contacts at Anglicare has helped streamline service delivery and enhance customer experiences.Genesys technology plays a crucial role in ensuring that customer interactions are managed efficiently, even with staff working from home.Anglicare handles various communication channels, including voice chat, SMS, and email, and further integrates these with its IT service desk to improve internal operations.Effective training, such as ride-along training and accidental counsellor training, is essential for staff to manage diverse and often stressful customer situations.Maintaining privacy and having protocols to handle sensitive situations like potential financial exploitation or mental health crises is critical.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

478 - Helping people experiencing homelessness connect with healthcare
In this episode of Talking HealthTech, host Sophie Turner speaks with Jayne Thompson, the Chief Product Officer of MediRecords, Tim Pegler, the Senior Business Development Manager at MediRecords, and Alison Sayer, the CEO of Homeless Healthcare. The conversation explores the intersection of digital health technology and services for vulnerable communities, exploring how MediRecords' innovative solutions, including their new admissions module, support the critical work being done by Homeless Healthcare in Perth.Key TakeawaysMediRecords' Evolution: The development of MediRecords' new admissions module enhances patient care management over extended periods, from admission to discharge.Impact on Homeless Communities: Homeless Healthcare’s wide array of services, including pop-up GP clinics and street outreach programs, and how MediRecords' cloud-based solution has bolstered these.Cloud Technology Benefits: The transformative power of MediRecords' cloud capabilities allows for seamless access to patient records anytime and anywhere, thereby facilitating better care for homeless individuals.Future Innovations: MediRecords is set to introduce features like a patient portal and enhanced data insights to improve care quality and patient engagement further.Collaborative Development: Mutual benefits of the collaborative relationship between MediRecords and Homeless Healthcare, emphasising the importance of customer feedback in shaping effective digital health solutions.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

477 - The Critical Role of Technology in Enhancing Prehospital Care
In this episode of Talking HealthTech, host Peter Birch speaks with Stacey Clifford and Søren Rasmussen from Dedalus about the critical role of technology in enhancing prehospital care. Stacey Clifford, with 26 years of clinical operations experience and digital health transformation expertise, and Søren Rasmussen, a product manager with 22 years in medical systems, discuss the challenges and solutions in prehospital care, focusing on ambulance ramping and the use of Dedalus' amPHI ambulance electronic prehospital record (ePCR) system. Key Takeaways:Multi-user Access & Real-time Information Sharing: The benefits of having multiple people access patient charts simultaneously are that it enhances collaboration and continuity of care. The ability to share images and ECGs and seek advice in real-time significantly improves prehospital care.Challenges of Integration: Discussion on the complexities of transitioning to unified systems due to different healthcare systems being at various stages and using outdated systems.Need for Standardisation: Emphasis on the messy state of integrating diverse IT systems and the necessity for standards like FHIR to achieve better interoperability.Phased Approach to Interoperability: Elaboration of the phased approach in Australian healthcare, using interim solutions like PDF transfers and amPHI web views to improve information sharing.Real-time Access for Paramedics: Real-time access to patient information from ambulances can significantly aid hospital teams in trauma situations, helping in better collaboration and continuous care.Designing User-friendly Systems: Dedalus’ initiative to involve paramedics in system design and testing to ensure practical utility is key to developing user-friendly, intuitive systems.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

476 - Winter Summit 2024 Session 6: Empowering Healthcare Through Modern Communication: The Critical Role of Engagement Systems
In this episode of Talking HealthTech, host Peter Birch speaks with Jenny Reichard, Senior Industry Executive for Healthcare, Julian Tass, Solutions Consultant, and Tim Deveson, Account Director for Healthcare, all from Genesys, about the critical role of modern communication platforms in healthcare. The discussion, recorded during the Talking HealthTech Winter Summit 2024, focuses on transitioning from outdated communication methods to digital-first platforms, patient engagement, and the future of healthcare communication systems.Key TakeawaysSeamless Communication: Importance of seamlessly transitioning between communication channels without losing information, particularly for non-native English speakers and international students.Improving Patient Experience: Leveraging contextual information to enhance patient experience and moving away from outdated habits for better efficiency in healthcare.Omnichannel Integration: Explore the integration of omnichannel engagement platforms with existing tech ecosystems, specifically the effective management of communications and data routing with EMR and CRM systems.Balancing Anonymity and Data Needs: Addressing consumer concerns about data privacy and the need for anonymity while ensuring essential information remains accessible to healthcare providers.Check out the episode and full show notes on the Talking HealthTech website.Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

475 - Modernising healthcare for connected care
In this episode of Talking HealthTech, host Peter Birch speaks with Angie Bass, Executive Vice President at Velatura Public Benefit Corporation, James Agnew, CTO of Smile Digital Health, and Farhoud Salimi, CTO of Telstra Health. The discussion covers health equity, interoperability, and how technology and policy are shaping the future of connected care. They explore data governance, AI, consumer-driven healthcare, and all the associated challenges and opportunities.Key TakeawaysHealth Equity and Interoperability: The importance of providing health data interoperability solutions to all healthcare providers, regardless of their size or location.Consensus Building: The necessity of building consensus for data governance and technology roadmaps, with neutral entities like Health Information Exchanges (HIEs) facilitating collaboration.Policy and AI: Addressing the disparity between current policies and technological capabilities, with AI helping to bridge this gap. Entrepreneurial Opportunities: The democratisation of APIs and data is creating new opportunities in the healthtech space.Vision for the Future: More accessible and secure patient data, aligning with consumer expectations and leveraging technological advances.Connected Care Ecosystem: Seamless patient information flow across different care settings, highlighting the technical and regulatory challenges.Patient Empowerment: The potential for patients to actively participate in their healthcare through improved access to personal health information and contributions to their data.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

474 - Winter Summit 2024 Session 5: Managing the Clinical Networks of Tomorrow's Hospitals
In this episode of Talking HealthTech, host Peter Birch speaks with Alex Swan, Senior Systems Engineer, and Julanne Saltiel, Head of Services, ANZ, both from Extreme Networks, about the critical role of networks in healthcare. They discuss automation’s importance, network maintenance, security, and adapting to technological changes for enhanced network management. This episode was recorded during the Talking HealthTech Winter Summit 2024.Key Takeaways🤖 Automation's Importance: Automation reduces human error in complex network configurations, especially in a security context.🔒 Network Maintenance and Security: Continuous network upgrades and applying global bug fixes and security patches are essential for preventing security risks.🔄 Adapting to Technological Changes: Constantly evolving platforms to meet changing client requirements and monitoring application performance are critical for effective network management.🧠 Future Technological Innovations: Emerging AI tools are becoming increasingly important in network management, transforming tasks rather than replacing jobs.🌐 Holistic Network Design and Continuous Monitoring: Designing adaptable network platforms that evolve and continuous application performance monitoring are essential, especially in healthcare.⚙️ Security Measures and Risk Mitigation: Risk can be mitigated through encapsulating services, automation, and limiting IoT devices' functionality to essential services.Check out the episode and full show notes on the Talking HealthTech website.Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your HealthTech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

473 - Enhancing Patient Experience and Reducing Clinician Burnout. Jamie Chew, i-scribe
In this episode of Talking HealthTech, host Sophie Turner speaks with Jamie Chew, Co-Founder and Chief Operating Officer of i-scribe, about the integration of medical AI in clinical settings to enhance patient care and reduce clinician burnout. Key Takeaways:Journey to Ophthalmology and Medical AI: Jamie shares his journey to becoming an ophthalmologist and how his interest in technology led him to explore AI’s potential in medical applications, particularly in reducing the burden of administrative tasks for clinicians.Differentiating i-scribe: The unique aspects of i-scribe lie in its team's extensive clinical experience and adaptive workflow implementation, making it more medically intuitive and accurate than other AI scribes.Impact on Patient Experience: i-scribe helps clinicians provide patients with timely, relevant, and easily understandable information, significantly improving patient engagement and care outcomes.Reducing Clinician Burnout: By automating paperwork and note-taking, i-scribe saves clinicians up to 12 hours a week, allowing them to spend more quality time with patients and engage more in personal activities.The Future of Medical AI: Discussion on the future potential of AI in clinical settings, with possibilities ranging from research efficiencies to clinical decision support, emphasising the importance of careful, clinician-guided implementation.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

472 - Winter Summit 2024 Session 4: The Necessity of eMR Systems
In this episode of Talking HealthTech, host Peter Birch speaks with Paul Beraldo, Private Health Digitalisation Manager, and Steven Parrish, Chief Medical Information Officer from Dedalus. The discussion explores the necessity and impact of Electronic Medical Record (eMR) systems in modern healthcare settings, addressing challenges and opportunities in the Australian and New Zealand markets. This episode was recorded during the Talking HealthTech Winter Summit held on the 29th of August 2024.Key TakeawaysChallenges in Maintainability and Cybersecurity: The shortage of specialists, particularly in cybersecurity and system availability, is an ongoing issue in maintaining IT resources. Managed Services and Cloud Solutions: Dedalus provides managed services and cloud-hosted solutions to help healthcare organisations focus on their core business without the overhead of managing IT infrastructure.Global Presence and Localisation: Dedalus leverages its global experience to introduce relevant solutions in Australia and New Zealand, ensuring they meet local legal and clinical requirements.eMR System Benefits: eMRs aid in improving patient outcomes by providing real-time data for clinical research and hospital decision-making. Holistic Healthcare Approach: eMRs should be intuitive and user-friendly, aligning with hospital workflows to maximise efficiency. Check out the episode and full show notes on the Talking HealthTech website.Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

471 - Innovating CPD in General Practice. Chris Smeed, Cubiko
In this episode of Talking HealthTech, host Regina Akacich speaks with Chris Smeed, CEO and co-founder of Cubiko, about the evolution of their practice intelligence platform, the implementation of CPD modules, and their recent expansion into dental analytics.They discuss the origins of Cubiko, feedback from general practices, and the new challenges and opportunities in dental data analytics.Key TakeawaysCubiko's Evolution: User feedback has been instrumental in Cubiko's growth from a practice manager's tool to a platform used by over 2000 practices nationwide.CPD Measurement Modules: Learn about the new CPD features that help healthcare professionals use their practice data for continuous learning and improvement.Dental Analytics Expansion: Chris explains the move into dental analytics with Satora, leveraging insights from general practice to meet the needs of dental practices.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

470 - Winter Summit 2024 Session 3: Break Glass - When the Clinical Coding Workforce Can’t Be Found
In this episode of Talking HealthTech, host Peter Birch speaks with Ravi Carothers, Head of Health Fund Relations and Revenue at Healthe Care Australia, Nicole Payne, Head of Transformation of Revenue Cycle Management at Healthscope, and Chris Mitchell, Chief Information and Digital Officer at Hunter New England Local Health District about clinical coding workforce shortages and the role of digitising medical records in addressing this issue.This episode was recorded live at the Talking HealthTech Winter Summit 2024. The session focuses on how digitising medical records can mitigate clinical coder shortages in Australian hospitals and explores various strategies and technological innovations that can bridge gaps in clinical coding workforce availability.Key Takeaways:Use of AI in Healthcare: AI is transitioning clinical coders to checkers rather than transcribers, aiming to increase workforce satisfaction and efficiency. AI will augment, not replace, human coders.Challenges and Solutions: Addressing the difficulties in digitising medical records, particularly in cost implementation, data accuracy, and workforce shortages.Tertiary Storage of Records: Discussion on the future focus on the tertiary storage of old paper records and potential outsourcing options, aiming to support the healthcare workforce through digital systems.Workforce Flexibility: Numerous speakers stress the need for flexible work arrangements to attract and retain clinical coders, especially in remote or under-resourced areas.Check out the episode and full show notes on the Talking HealthTech website.Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

469 - Unlocking the Future of Healthcare: Patient Engagement and Technology Integration. Tara Mahoney and Jenny Reichard, Genesys
In this episode of Talking HealthTech, host Peter Birch speaks with Tara Mahoney, VP of Healthcare Practice, and Jenny Reichard, Senior Industry Executive - Healthcare, both at Genesys. They discuss the challenges and opportunities at the intersection of technology and healthcare. Key topics include enhancing patient engagement through AI and digital platforms, reducing administrative burdens, and integrating technology into fragmented healthcare systems, focusing on the Australian landscape. This episode was recorded at an event hosted by Genesys in Sydney called Xperience, which aims to help their customers and partners drive meaningful outcomes and build deeper relationships through experience orchestration.Key TakeawaysTechnology in Healthcare: Genesys is focused on leveraging technology to streamline healthcare workflows and improve patient and member experiences by enhancing communication and reducing inefficiencies.Global Perspective: Healthcare challenges such as administrative burdens and fragmented systems are universal, and Genesys is working to provide sustainable solutions through technology across different regions.Patient Engagement Platforms: Patient engagement platforms and communication tools are essential in delivering better patient experiences and outcomes, especially in the increasingly digital age.Reducing Administrative Burdens: The potential of AI and automated systems in reducing the routine administrative tasks that burden healthcare providers, allowing them to focus more on critical patient care.Local Context: The Australian healthcare system, while robust, faces fragmentation issues that can be mitigated through technology integration and better communication platforms.Future Innovations: The role of AI and natural language processing in healthcare, particularly in identifying patient needs and summarising complex medical information for better patient management.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus