Recruiting Future with Matt Alder - What's Next For Talent Acquisition, HR & Hiring?

All over the world employers have had remote recruiting and remote onboarding imposed on them. Recruiting has gone through a forced accelerated digital transformation, and it's now becoming clear that things will never completely go back to the way they were before. So what should talent acquisition leaders be doing to make this shift a sophisticated strategic revolution to make recruiting better for everyone? Well, some of the answers can found by learning lessons from digital disruption in other industries. My guest this week is Arjan Spies, Arjan is taking lessons from e-commerce and applying them to recruiting in innovative ways. In the interview, we discuss: • Solving the challenges of remote recruiting • Automated assessment instead of resumes • Putting hiring managers through assessments and sharing the results with candidates • Selling the opportunity remotely. • Removing human error with technology • Labour market intelligence and marketing automation • The challenges of getting culture across in remote onboarding • The future of work and talent acquisition Subscribe to this podcast in Apple Podcasts

Building inclusive workplaces that make everyone feel that they belong is something all employers should be focusing on. One topic that I don't hear talked about very often in our industry though is the difference in working styles between introverts and extraverts. So how can employers make sure their working practices, communication and talent acquisition strategies are working for everyone My guest this week is Jennifer Kahnweiler, an author speaker and consultant who is hailed as a "champion for introverts" Her latest book explores how employers can unlock the potential of all of their talent by making workplaces more introvert-friendly. In the interview, we discuss: • The difference between introverts and extroverts in the context of work • Differing communication styles • Working from home and working alone • Being visible and being heard • What are employers doing to be more inclusive for introverts? • The impact of the pandemic on communication • Avoiding bias in interviewing and hiring Subscribe to this podcast in Apple Podcasts

A crisis is always a catalyst for change, and the events of 2020 have the potential to drive some of the fastest and most significant change we have ever seen in talent acquisition. Long term effects and implications are still difficult to judge, particularly with such a mixed market picture and many employers still dealing with the initial fall out of a forced digital transformation in recruiting. It is clear though that engagement and mobility are two powerful themes for the future as talent acquisition leaders reset and develop strategies for 2021 My guest this week is Gareth Flynn, Managing Director of TQ Solutions. Gareth is working at the cutting edge of change in talent acquisition and helping some of Australia’s biggest employers develop talent strategies and operating models for the changed future. In the interview, we discuss: • How talent acquisition has evolved in the past and where it is heading now • Refocusing on talent engagement and mobility • Total talent • The role of technology • Transitioning the talent acquisition service model • The vital importance of organisational mindset and accountability • Talent maturity model • The future and the importance of taking a long term view Subscribe to this podcast in Apple Podcasts

One of the interesting debates in recent weeks has been whether the explosive growth in remote working will open up global pools of talent to employers in ways we've not seen before. Recruiting across borders can present many challenges, so what should employers be taking into account and planning for? My guest this week is Lucy Williams, the former Head of Talent Acquisition at Visa for Central Europe, The Middle East and Africa. Lucy has extensive experience of recruiting across several continents and has some very insightful learnings and advice to share. In the interview, we discuss: • The challenges of recruiting in a different geography • International internal mobility • Managing hiring manager expectations • Different hiring practices and recruiting challenges • Building an employer brand strategy in multiple countries • Job boards and recruitment marketing Subscribe to this podcast in Apple podcasts

Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 288: Talent Engagement Ep 289: Values, Brand & Culture Ep 290: Employer Branding in 2020 Ep 291: The Extended Workforce Ep 292 The Human Cloud Ep 293: Recruiting Future Live Subscribe to this podcast in Apple Podcasts

Last month we recorded a live version of the show as part of The Recruiting Automation Conference organised by recruiting tech vendor Wade and Wendy. The theme of this virtual conference was diversity and inclusion, and I was delighted to get to do another interview with recent podcast guest Anna Chalon Director or Recruiting and Diversity and Inclusion at Frame.io. In the interview, we discuss: • Understanding stereotypes and challenging preconceived ideas • Four steps to improving D&I within your organisation • Building an inclusive culture • Dealing with unconscious bias • Recruitment marketing for diverse hiring • Increasing diversity in referrals • Diverse interview panels • Culture add versus culture fit. • Measuring and reporting • What improvements have Frame.io seen happen as a result of their focus on D&I Subscribe to this podcast in Apple Podcasts

Unsurprisingly, the changing labour market is a hot topic at the moment. In the last episode of the show, we discussed a shifting emphasis towards developing an extended workforce that is task-focused rather than focusing on headcount. In this episode, I wanted to explore this a bit further by digging into the broader implications for talent acquisition and staffing as well as looking at talent market places and likely future innovations. My guest this week is the perfect person to guide us through the complexity of our changing times. I'm delighted to welcome Tim Pröhm Vice President Digital Product Development at Kelly OCG back to the show. In the interview, we discuss: • The current state of recruiting automation • The shift from sourcing to screening • What is the Human Cloud? • How the pandemic is opening up global talent pools • Task and skills-based hiring • On-demand talent markets • Real-time hiring and its broader implications for talent acquisition and staffing. • What technology strategy decisions should employers be making in 2020 • What does the future of recruiting technology look like Subscribe to this podcast in Apple Podcasts

We have been talking about the rise of the gig economy for several years now but perhaps not properly considering its full implications. The labour market is now reshaping itself rapidly, and there are clear signs that many employers are looking at developing an extended workforce that is task-focused rather than focusing on headcount. The impacts for talent acquisition, talent management and employer branding are significant, and the role of technology will be crucial. My guest this week is Jens Audenaert Division Vice President / General Manager for WorkMarket at ADP. ADP has been doing a considerable amount of research into the nuances of the extended workforce, and Jens has some valuable insights to share In the interview, we discuss: • The challenges employers are facing in 2020 • Leveraging and extended flexible workforce • How employers can future proof themselves • How do employer branding strategy need to adapt in the face of a changing labour market • Total Talent Management, Total Talent Acquisition and Total Talent Brand • The logistics of managing an extended workforce • The role of technology • Ways the workforce will evolve in the coming years. Subscribe to this podcast in Apple Podcasts

One of the topics we were talking about back in March was what effect the pandemic would have on the way employers have to think about employer brand. It's now the middle August and employer brand is something many employers having to consider carefully against a backdrop of mass layoffs and industries that may be changed forever by what is happening. My guest this week is Kristen Weirick who, until very recently, was Global Head of Talent Acquisition and Chief Diversity Officer at United Airlines. The global airline industry has taken a hammering in the last few months, and Kristen shares her valuable insights into what employers should be doing during these challenging times. In the interview, we discuss: • The impact of COVID on the airline industry • Re-imagining processes and capability building • Why the way companies behave now will have employer brand implications for years to come. • Making difficult decisions in a transparent way • What should employers be doing to ensure their employer brand is in the best possible place • Diversity and Inclusion at an inflection point • What are the likely long term changes for talent acquisition and how will these affect the TA teams of the future Subscribe to this podcast in Apple Podcasts

In challenging times, it is essential that talent acquisition leaders fully understand the interrelation of employer brand, culture, values and how an organisation services its customers. This is a crucial way that talent acquisition and employer branding functions can illustrate how they create value and help achieve the business objectives of their organisation. My guest this week is Diana George, an expert in helping employers understand the relationship between talent, values, company culture and customer service. In the interview, we discuss: • Recruiting to match talent to values • What is culture • The Importance of listening • Relationship between values, culture and customer service • How COVID-19 is driving change • Building a culture that is inclusive and diverse • Areas of focus for the future How Do You Create A Company Culture that Transforms? Subscribe to this podcast in Apple Podcasts

Finding and persuading people with highly specialised skills to make the move and join your organisation is something that remains a big challenge. So how do you build and engage long term pipelines of talent and how is technology changing the way talent engagement works? My guest this week is Marvin Smith, Enterprise Talent Sourcing Lead at Lockheed Martin. Marvin was one the very first people I saw talk about talent communities and talent engagement and is a genuine expert practitioner in this aspect of talent acquisition. In the interview, we discuss: • The recruiting challenges at Lockheed Martin • Engaging over career lifetimes • Identifying highly specialised talent pools and building long term segmented pipelines • What do effective talent communities look like in 2020 • Providing relevant, valuable and extremely personalised content • The role of technology in talent engagement • What does the future look like and what tools do we need to develop Subscribe to this podcast in Apple Podcasts

A global pandemic, economic dislocation and Black Lives Matter: three signs of how life is undergoing rapid change in 2020, and all of them are having a significant impact on what people are looking for in an employer. One of the key aspects of navigating these changes successfully is helping people to feel part of their organisations. But not everyone feels like they belong. For example, the nonprofit Center for Talent Innovation has found that White men have the highest median belonging scores of any gender or racial group, but Black and Asian women score the lowest. My guest this week is Ritu Mohanka, Head of Strategy & Business Development EMEA at Glint. Glint has just released results from 900,000 of its customers' employees, showing the sense of 'belonging' in a company is more closely linked to employee happiness than ever before. In our conversation, we talk about the challenges around belonging and identify practical ways employers can create a proper platform for genuine inclusivity. In the interview, we discuss: Ritu's story and her recent inclusion on the 2020 EMpower 100 Ethnic Minority Executives list The effect the pandemic is having on employee's sense of belonging. The relationship between belonging, performance and productivity Why culture is more important than ever Inclusivity and being heard Creating a safe space for uncomfortable conversations Active listening and being heard Empowering managers with high quality and timely data What does the future look like in terms of belonging and inclusion Subscribe this podcast in Apple Podcasts

The events of 2020 are accelerating recruiting automation at a pace none of us could have previously predicted. One of the problems with the current approaches to automation in talent acquisition is that things tend to be vendor lead, and finding a vendor who fully aligned to all of your needs can be a challenge. In Episode 283, I discussed the importance of building a strategy for automation and having a helicopter view of all of the elements. However, it is only possible for TA Leaders to take that helicopter view if they have an understanding of the critical building blocks of automation. My guest this week is Leigh Pullen, Co-Founder and CEO at CiGen a Robotic Process Automation services company based in Melbourne Australia. Robotic Process Automation or RPA as it is better known is something everyone in talent acquisition needs to understand. In the interview, we discuss: • What is Robotic Process Automation? • Current HR use cases for RPA • Combining RPA with Machine Learning, Natural Language Processing and Artificial Intelligence • Humans vs Robots • What will RPA make possible in the future • The impact on jobs Subscribe to this podcast in Apple Podcasts

Executive recruiting has always been seen as somewhat separate to the rest of talent acquisition. Search firms have traditionally dominated the market, and digital transformation in this area has historically been very slow. However, a growing number of employers now have their own in house executive recruiting functions and the COVID 19 pandemic is changing everything. My guest this week is Adriana Quevedo, Director of Executive Search and On-Boarding at Intel. Adriana has spent the last eight years helping to develop in house executive recruiting at Intel and has some great insights and advice to share. In the interview with discuss: • The challenges of executive recruiting • How Intel's in house function has evolved, and the lessons learnt • Advice on setting up an in house function • The importance of benchmarking and networking with industry peers • Dramatically reducing reliance on search firms. • Combining science and art to secure the right hires • How COVID 19 is effecting executive recruiting and onboarding • Providing a white glove experience virtually • Diversity and Inclusion • What's next for executive recruiting at Intel Subscribe to this podcast in Apple Podcasts

Since the start of the pandemic unemployment is rising all over the world at an unprecedented rate. Even if the labour market does bounce back quickly, things are likely to look very different with many industries currently going through an accelerated digital transformation. So what can be done to address the increasingly urgent issue of employability, how should employers be thinking about talent and are there any lessons that we can learn from the previous economic crisis? My guest this week is Colin Donnery, Director at Turas Nua, Ireland's leading provider of employability services which has helped over 40,000 people back into the workforce in the last four years. In the interview, we discuss: : • How the current crisis is different for jobs than previous recessions • The impact of AI and automation on labour markets • The disproportionate effect on young people • Tools and techniques to get people back to work • Skills for the new economy • Digitising advocacy and guidance and the importance of human interventions • How employers need to change their thinking to access valuable pools of talent Subscribe to this podcast in Apple Podcasts

Contact: [email protected] We're at the halfway point of 2020, and it's clear we are at the starting point of a period of significant change in talent acquisition the speed of which none of us would have predicted six months ago. It's also evident that Recruiting Automation is one of the critical pillars of this change. I've always felt that as an industry we've had a very head in the sand attitude to automation and debate has been overly focused on specific tools and minor details. That has to change, and we have to look at automation from a strategic perspective. At the recent TA Global Gathering digital conference, I delivered a presentation on recruiting automation strategy, and I'm really pleased to able to publish the audio from that presentation as this episode of the podcast. Key points I cover: • The rise of intelligent recruiting • Why automation is so important right now • What can, should and actually is being automated • The potential for Robotic Process Automation (RPA) in talent acquisition • The importance of strategic thinking from TA leaders • Five fundamental questions to address Subscribe to this podcast in Apple Podcasts

Contact: [email protected] Content marketing and its critical role in recruitment marketing and employer branding is a topic very close to my heart and something we have covered many times on the podcast. One of the most challenging aspects for any talent acquisition content strategy is often generating the content itself. So how can employers be effective at content marketing in a time of shrinking budgets and smaller teams? My guest this week is Anthony Jones, Global Head of Talent Brand at Rockwell Automation. Over the last two years, Anthony has built in house content creation and digital marketing capability to address Rockwell Automation's recruiting challenges. He has some excellent insights and advice to share. In the interview, we discuss: • The recruiting challenges at Rockwell Automation • The approach to Talent Branding • Standing out in the places that matter by using content to get attention. • Building capability to produce unique content • The importance of specialists in talent acquisition and the key skills required • Types of content and the importance of doing things differently • Why authenticity is critical • The role of technology Subscribe to this podcast in Apple Podcasts

We are currently living through a period of time where assessment that's based on skills and potential has never been more critical. As the economic crisis plays out, employers need to understand the skills base within their workforces to drive mobility and enable redeployment. At the same time, correctly understanding the transferable skills of available talent will help companies make some fantastic hires. Unfortunately, though recruiting is still dominated by a reliance on resumes and other outdated practices. So how might this be changed and how can technology help to drive our industry forward. My guest this week is Todd Raphael from Eightfold. Todd has been studying and writing about the talent acquisition for over 20 years and has some great insights to share about skills-based recruiting. In the interview, we discuss: • The most significant developments in talent acquisition in the last ten years • Outdated recruiting methods • The benefits of skilled, focused hiring • Transferable skills in an economic crisis • Redeployment to prevent layoffs • The role of AI • Innovating to improve internal mobility • Mitigating bias • The future potential of intelligent automation Subscribe to this podcast in Apple Podcasts

Contact: [email protected] Over the past ten years, I've been on judging panels for many different industry awards. This is something that has really helped me appreciate the role business awards play in driving our industry forward by showcasing and celebrating great work. That's the reason I'm working with the Stevies to promote their awards for Great Employers. To tell us more about the categories and the judging my guest this week is Michael Gallagher, Executive Chairman and Founder of The Stevie Awards. Michael also talks about the reason he set up the Stevie Awards for Great Employers, discusses some of the previous winners and shares details about the special awards they have introduced to recognise HR's response to the COVID-19 pandemic. Subscribe to this podcast in Apple Podcasts

Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 271: Finding and Nurturing Culture Ep 272: Momentum Ep 273: Reimagining Talent Acquisition Ep 274: Motivation and Resilience Ep 275: Accelerating Digital Transformation Ep 276: The Future of Recruiting Technology Ep 277: 2020 And Beyond Ep 278: Early Careers Disrupted Ep 279: The Future Of The Workplace Subscribe to this podcast in Apple Podcasts

With such a large proportion of the global workforce currently working from home, it's now clear that the offices and workspaces that people eventually return to are going to be very different. So what does the future of the workplace look like and what part will it play in attracting and retaining top talent? My guest this week is Ash Hanson, SVP of Human Resources at Aramark. Aramark provides facilities, food and uniforms to employers across 19 countries and is at the cutting edge of the changes we are currently seeing in workplaces all around the world. In the interview, we discuss: • The changes Covid-19 is driving for Aramark • How hospitality companies are becoming safety companies with a hospitality focus • The importance of effective employee communication • How Aramark recruit and retain top talent • The importance of workspace to employer brand • What's next for Aramark Subscribe to this podcast in Apple Podcasts

In the last few months, college recruiting and internship programs have been refocused, scaled back and in many cases cancelled. Internships have become digital internships, and on-campus, hiring has gone virtual. So what are the long term implications for early careers and how are companies reimagining their future talent strategies? My guest this week is Dawn Carter, Director of Global University Recruiting at Uber. In our conversation, Dawn talks about the effect of the pandemic on Uber's internship programs and campus recruiting activity and also share her thoughts on what the future of early careers recruiting might look like. In the interview, we discuss: • Uber's approach to university recruiting and how it is changing • Moving to digital internships • Changing student attitudes to university study • Market realities • Reimagining on-campus events • Differentiating employer brand • Can high tech also be high touch? • Moving from talent acquisition to talent marketplaces and long term talent engagement. Subscribe to this podcast in Apple Podcasts

Contact: [email protected] A few weeks ago, I hosted a webinar organised by Attrax exploring both the short and long term future of Talent Acquisition. My guests were Ellie Harte, Recruitment Partner at Atkins (SNC-Lavalin Group) and Ben Gledhill, Interim Head of Resourcing Transformation at Thames Water. We discussed how talent acquisition in their two organisations has been affected by the pandemic, how they are replanning the future and the likely long terms impacts. We had some great feedback, so I'm delighted to be able to bring you the live audio recording we made of the webinar as this latest episode of the podcast In the conversation we cover: • The immediate talent acquisition challenges caused by Covid-19 • Re-thinking strategies • The importance of empathetic communications • Adapting recruitment marketing activity • What does employer brand look like moving forward • What types of recruiting technology have been most valuable. • Careers Sites as the core of talent attraction • What does candidate experience look like in 2020 • How is talent acquisition going to change in the next 12 months Subscribe to this podcast in Apple Podcasts

Contact: [email protected] The last few years have been a boomtime for recruiting technology with record levels of investment and interest as the digital transformation of talent acquisition progresses. So how has the pandemic affected things in the short term and what is the changed future of the recruiting technology market going to look like? My guest this week is Jonathan Kestenbaum, Co-Founder of Talent Tech Labs. Talent Tech Labs is continuously monitoring the recruiting technology marketplace, and Jonathan has some very valuable insights to share. In the interview, we discuss: • The impact of COVID on the recruiting technology market • Short term challenges and opportunities • The Talent Tech Ecosystem • The acceleration in market consolidation • New categories of technology • The growth of automation in recruiting • AI, RPA and Analytics Subscribe to this podcast in Apple Podcasts

Contact - [email protected] Finding any type of certainty in our current times is difficult. However, what is undeniably certain is that the COVID-19 pandemic has radically accelerated digital transformation in talent acquisition. Employers are relying on the capability of their tech stacks to maintain productivity, and many of them are looking at strategically expanding those capabilities to solve the new challenges they face. My guests this week are Karl Porter and Charlie Hooper from the talent acquisition team at Metro Bank. In our conversation, we talk about how Metro Bank is adapting its talent acquisition strategy, the technology they are using and why candidate experience remains critically important. In the interview, we discuss: • How COVID-19 is accelerating digital transformation at Metro Bank • Evolving recruiting challenges • Using technology to enhance candidate contact strategy • Remote onboarding • Automation • Leveraging employer brand to reduce marketing spend • Providing an optimal candidate experience • The long term focus for talent acquisition Subscribe to this podcast in Apple Podcasts

Contact: [email protected] The situation we are all living through is undoubtedly testing everyone's motivation and resilience in many different ways. Planning for an uncertain future is tough, but there are mental models that can help. My guest this week is Sue Stockdale. As well as being an inspirational speaker and an executive coach Sue is a former polar explorer and athlete. She has some great advice to share on motivation, inspiration and building mental resilience. In the interview, we discuss: • Developing mental resilience in extreme conditions • Diminishing interferences • Planning for an unexpected future • The importance of the known • What holds people back • Inspiration from an astronaut • Leading versus managing Subscribe to this podcast in Apple Podcast

Contact: [email protected] The seismic shocks of 2020 continue to come hard and fast and are undoubtedly driving a dramatic change in focus for talent acquisition teams all over the world. So how are talent acquisition leaders dealing with this and what are their key points of focus as we move forward? My guest this week is Annie Rihn, VP of Recruiting at Zillow. In our conversation, Annie talks about the pivoting and prioritising Zillow is currently undertaking in talent acquisition and gives her thoughts on what the future might look like In the interview, we discuss: • Pivoting and prioritising • Listening, learning and taking action against racism • Developing approaches to internal mobility • The importance of candidate experience • The scale and sustainability of virtual hiring and onboarding • Building a virtual culture • Optimising the recruiting technology tech stack • Employer Brand • Measuring the metrics that matter Subscribe to this podcast in Apple Podcasts

Having effective hiring managers is crucial for businesses looking to hire and develop the talent they need. For nearly 90% of job seekers, it is the impression they get of the person they will be working for that most influences their decision on whether to join. At the same time, one of the critical factors causing early employee attrition is a lack of faith in their manager. Talent Watch is an ongoing series of research-based reports created my myself and Mervyn Dinnen that analyse and reflect the way the talent lifecycle is evolving, from attention to retention and beyond. In this special bonus episode of the podcast, we discuss some of the key findings from our recently published Talent Watch report on Hiring Manager Relations. You can download your free copy of the report here. A huge thank you to Attrax for sponsoring this edition of Talent Watch. Subscribe to this podcast in Apple Podcasts

I know that many of you listening will be resetting your talent acquisition strategies for a changed future. Whatever that future looks like for your business; I want this podcast to be a valuable resource for you. So In the coming weeks, I will be bringing you stories, advice and inspiration from both inside and outside of the industry. My guest on this episode is Mike Berland the founder & CEO of research, data, and analytics firm Decode M. Mike's work with well-known organisations and politicians has helped him become an expert on brand and personal momentum. Something that I think all talent acquisition teams are going to need in the weeks and months ahead. In the interview, we discuss: • What is momentum? • Quantifying momentum from the perspective of communications • The five drivers of momentum • The importance of continuous transformation and reinvention • Why momentum is different from fads and trends • Why personal momentum is critical during this time of mass disruption • Avoiding stagnation • Examples of brands and people who are masters of momentum Subscribe to this podcast on Apple Podcasts

Every organisation has a culture; it is impossible to exist without one. Understanding, nurturing and amplifying the most effective parts of that culture is a critical activity, but very often one organisations fail at because they asked the wrong questions. So, as an employer, how do you make sure that your culture is enabling you to get the best from your people and helping you to attract exceptional talent to your business? My guest this week is Andrew Missingham, the co-founder of B&A, which describes itself as the fastest, most creative management consultancy in the world. B&A works with companies to help them understand and nurture their cultures and Andrew has some fantastic insights to share In the interview, we discuss: • What are businesses doing to cope with the impact of Covid-19 • The Difference between Culture, Creativity and Heritage • How do you build a productive culture • Auditing and optimising • The importance of behaviours • What might change in the podcast Covid world • The increased future value of face to face contact Subscribe to this podcast in Apple Podcasts

Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 263: Content Marketing Ep 264: Design Thinking Ep 265: The Future Of Tech Hiring Ep 266: Recruiting Future Ep 267: The Dangerous Resume Ep 268: Recruiters Recruiting Recruiters Ep 269: Find Your Voice Ep 270: Talent Sustainability Index Subscribe to this podcast in Apple Podcasts

Covid-19 has changed the way we work; in many ways, it may well have changed the way we work forever. One really interesting question is how we might be able to use this momentum of change to help solve the more protracted crisis we face from the global climate emergency? My guest this week is global talent acquisition leader Paul Maxin. A few weeks ago Paul wrote an article Recruiter magazine in the UK about the concept of a talent sustainability index which would allow talent acquisition leaders to be more proactive in helping business respond to the threat of climate change. In the interview, we discuss: • The acceleration of digital transformation • That increased importance of recruitment marketing and employer branding • The concept of a Talent Sustainability Index • What will the index measure? • The lasting impact of the pandemic on business outcomes • The opportunity for Talent Acquisition to be proactive and drive the agenda • Will, the process and technology changes, driven in talent acquisition by the pandemic last in the long term? • What should Talent Acquisition leaders be doing right now Subscribe to this podcast in Apple Podcasts

I'm sure many of you, like me, are currently spending much of your working and indeed some of our social lives on video calls. I've seen a lot of content out there to help people with the technical and visual aspects for video but not much on what is perhaps the most essential ingredient of all, effective use of the voice. So how do you generate the same presence on a Zoom call that you could get in a face to face meeting or on a conference stage? Well, my guest this week is the perfect person to help. Caroline Goyder is an internationally renowned voice coach who works actors, broadcasters and business professionals. She is the author two books and her TED talk on speaking with confidence as been view over 7 million times. In the interview, we discuss: • The voice as an instrument and the importance of presence • The difference between talking face to face and via a Zoom call • Being confident without being self-conscious • The importance of voice in leadership • Lessons to learn from professional performers Caroline's book is available here, and if you send your receipt to [email protected] you can receive the audio course she mentioned free of charge. Subscribe to this podcast in Apple Podcasts

As regular listeners will know I'm currently mixing podcast content to provide information and insights that are valuable for right now, during the pandemic and insights which will help everyone as we plan for the future. This episode is a right now episode. My guest this week is Gerry Crispin. As many of you will already now Gerry is the co-founder of Career Crossroads, a long-established community for talent acquisition leaders. In the interview, we discuss: • What talent acquisition leaders are thinking, planning and doing right now. • How remote hiring is changing the game • The pivot from goal-directed behaviour to community-directed behaviour • Will candidates be making different choices in the future? • Moving furloughed workers frictionlessly between employers • The Recruiters Recruiting Recruiters initiative; its aims and code of conduct. Subscribe to this podcast in Apple Podcasts

Contact: [email protected] In 2006 I wrote a blog about the imminent demise of the resume, arguing that they were on longer relevant in the new digital world. Fast forward 14 years and resumes, or CVs if you live in the UK, are still the most common anchor point for the recruiting process. The problem with resumes is not just one about digital relevance; now it's about the effectiveness and integrity of recruiting itself. So what are the alternatives and how can the industry move forward. My guest this week is Sterling Grey from The Chemistry Group, an organization that has been pioneering new approaches for employers to assess and hire talent. In the interview, we discuss: • The dangerous implications of recruiting via resumes • Conscious and unconscious bias • What are the alternatives and are they working in practice • Increasing data points to improve selection • The cost of a mis-hire • Humans and technology • Will recruiting be done differently in the future Subscribe to this podcast in Apple Podcasts

Over the last five and half year's, I've published nearly 120 hours of podcast content, and I've always been very frustrated that there hasn't been a more effective way to search the archive for specific topics. Well as of now that's all changed with the launch of the new recruitingfuture.com website. I know that the vast majority of you subscribe to the show in your podcasting app of choice or via Spotify and that is still the best way to make sure you're up to date with all the latest content. However, if you want to search the back catalogue for interviews on specific topics including recruiting automation, employer branding, recruitment marketing, recruiting technology and talent acquisition strategy, then it is now super easy to do that on the website at www.recruitingfuture.com. So on with the show and something a bit different this week. I'm delighted to welcome back the brilliant John Vlastelica from Recruiting Toolbox, but this time rather than me interviewing him he is interviewing me. In the interview, we discuss: • Recruiting automation • A new model for recruitment marketing • The evolution of talent acquisition • Talent acquisition leadership • The importance of specialisation • The role of the recruiter in the future • Candidate experience Here are the podcast episodes I reference in the conversation: Accelerated Change The Realities of Recruiting Automation Programmatic Advertising Explained Solving Challenges with Technology Inbound Recruiting Responding to a Changing Talent Market Is Assessment Technology Working The Digital Transformation of Assessment Rebel Talent Rebel Ideas Talent for Digital Transformation CEOs and Talent Acquisition Design Thinking Data-Driven Candidate Experience Subscribe to this podcast in Apple Podcasts

Contact: [email protected] Over the past 25 years, tech hiring has been the consistent area where the demand for talent outstrips the supply. While the precise skills that are in shortage change as the technology landscape evolves, it has always been a candidate-driven market. So is the pandemic crisis changing the balance in tech hiring and how should companies be looking to attract and assess tech talent in our changed future? My guest this week is Natalia Panowicz, CEO of Codility. Codility works with some of the biggest technology employers on the planet, and Natalia has some unique and data-driven insights to share. In the interview, we discuss: • How is the pandemic affecting the tech hiring market? • Will demand continue to outstrip supply in the future? • How remote hiring is opening up the global market for software engineers • The impact of evidence-based hiring • Avoiding bias and increasing diversity • Assessment design Subscribe to the podcast in Apple Podcasts

Contact: [email protected] Despite years of discussion and many excellent initiatives to attempt to fix the issue, recruiting still has an experience problem. As talent acquisition leaders around the world re-evaluate their strategies moving forward, incorporating design principles into the reimagining of experiences, services and processes is something that will bring considerable competitive advantage. My guest this week is best selling author and speaker, Scott Berkun. I've been a fan of Scott’s work for a really long time and his new book "How Design Makes The World" is a fantastic introduction to design principles and thinking. It was great to hear Scott talk about the book and also share his thoughts on fixing the recruiting experience problem. In the interview, we discuss: • What makes something well designed and why it is essential not to take things at face value • Thinking the actual problem you want to solve • Design thinking versus design doing • Design principles in organisational and service design • The mismatch between candidate wants, and recruiter wants • Applying design knowledge to solve recruiting's service design issues • Scott’s favourite story from the book and how it illustrates the hidden forces that often sit behind design choices Subscribe to this podcast in Apple Podcasts

Contact: [email protected] Content marketing is becoming ever more critical in talent acquisition, and this is a trend I can only see continuing as employers reevaluate how they tell their employer brand stories moving forward. But what makes good content marketing and how do you do it effectively? My guest this week is Fraser Allen, an award-winning content marketing professional with a vast amount of experience and some brilliant insights to share. In the interview, we discuss: • What is content marketing • How can you get your content noticed by your target audiences • The power of emotions • Practical examples • Formats • Cost & resources • Marketing your content • Tips for effective content marketing Subscribe to this podcast in Apple Podcasts

Contact:[email protected] My strategy over the last few weeks has been to bring you content that focuses on the current crisis as well as content that looks ahead to the future. This episode is a hybrid of both. My guest this week is Matt Jones, Senior Vice President Operations at Cielo. In our wide-ranging conversation, we talk about the impact Cielo is seeing the global pandemic have on the market and how employers are adapting their talent acquisition strategies in these difficult times. We also discuss the long term adoption and implications of AI and recruiting automation. Here are some of the topics we discuss: • What Cielo is currently seeing in the market • How employers are using technology to adapt • What distress technology purchases are always the best decisions • Does technology fix or amplify bias? • What lessons can we learn from employers who are currently using AI and Automation effectively • Bringing point solutions into a working ecosystem • Why do we still rely on resumes / CVs and will this ever change • The impact of the pandemic crisis on the gig economy • The future role of the recruiter • The importance of putting experience first. Subscribe to this podcast in Apple Podcasts

Contact: [email protected] Building diverse workforces via inclusive hiring is still a massive issue for many employers. But are organisations doing enough to fix the problem and what role should technology play in this? My guest this week is Gareth Jones, CEO of Headstart. Gareth and his team are using data science to help employers change the way they think about people and talent in order to enable more inclusive recruiting processes. In the interview, we discuss: • Do employers really care about diversity? • Why technology doesn't fix broken recruitment processes • Unconscious and conscious bias • Why anonymised applications don't solve the problem • The importance of changing behaviours and attitudes • Can technology be used in a smarter way, and what does the future hold? Subscribe to this podcast in Apple Podcasts

Contact: [email protected] One of the best business books I've read in the last few years is Dream Teams by Shane Snow. In the book, he analyses how the best teams become more than the sum of their parts, illustrating this with evidence from history, neuroscience, psychology and business. I interviewed Shane on the podcast in 2018, and I'm delighted to have him back again. In our conversation, we talk about the concepts of Dream Teams (many of which he has researched further since the book was published) and how they can be applied to building and leading teams in our current challenging times, particularly when people are working remotely. Here are some of the topics we discuss: • Why everything we do is teamwork • What makes a team more than the sum of its parts • Intellectual humility and its importance in teamwork • Cognitive friction from a diversity of thinking • Hidden dysfunctions in teams • The importance of boundaries • Building trust in teams • Ensuring inclusion • What will work look like in the future Subscribe to this podcast in Apple Podcasts

Contact: [email protected] In talent acquisition we talk a lot about what technology can do, the problems it can solve and the benefits it can bring; however, we don't talk as much about the challenges of implementing technology, particularly at the enterprise level. My guest this week is the one and only Alan Whitford. Alan is an expert at managing the logistics of large scale HR and Recruiting technology implementations and some incredibly valuable insights and advice to share. In the interview, we discuss: • How to approach a major software implementation • How long should the planning process take and who should do it? • Why RFPs don't work • What are the most common planning mistakes • Managing the relationship between talent acquisition, HR and IT • The importance of involving users early • Considerations for resource allocation • Expecting the unexpected • Will the current crisis change the way recruitment technology is implemented? Subscribe to this podcast in Apple Podcasts

Contact: [email protected] Crisis situations tend to be significant drivers of long term change. The scale of the crisis we are all currently living through simultaneously across the globe will drive substantial long term change to the way companies think about HR and talent acquisition. Before I introduce my guest this week, I wanted to point you in the direction of an excellent whitepaper that my good friends at Calgary Communications have produced. While it is challenging to predict the future, the whitepaper looks at the potential long term impact of the pandemic on employer branding in the context of change that has been driven by previous global crises. Continuing this theme of long term change my guest this week is Martin Glover, HR Director of Scottish legal firm Morton Fraser. In our conversation, we talk about the impact the pandemic is having on the legal industry and what the long term implications are likely to be for communication, HR and talent acquisition. In the interview, we discuss: • The challenges of moving from 3 office locations to nearly 300 • Communication, Connection and Culture • The importance of a strategic approach to wellbeing • How the legal industry is having to change the way it operates • How the previously impossible becomes the new normal • The future for recruiting technology Calgary Communications Whitepaper Subscribe to this podcast in Apple Podcasts

Contact: [email protected] From the conversations I've been having recently, it seems that the level of adoption for recruiting automation is going to dramatically increase as we come out of the current pandemic crisis. The problem though it that recruiting automation is often thrown around as a trend without any insight into the strategic and tactical practicalities of implementing it effectively. To help give us an insight into what recruiting automation looks like in practice my guest this week is a highly experienced recruiter and talent acquisition leader Izzey Hung. Izzey has implemented automation and chatbot programmes at several employers and has some excellent insights to share. In the interview, we discuss: • Dealing with recruiting challenges • A strategic process for recruiting automation • The importance of understanding the market • Getting your organization engaged • How to decide what to automate • A chatbot centric approach • The benefits of recruiting automation • Insight from new data points • The future of recruiting automation Subscribe to this podcast in Apple Podcasts

A significant issue that I see time and time again is the disconnect between what CEOs say they want from talent acquisition and what is delivered. Why does this disconnect happen, and what can talent acquisition leaders do to fix it? To help answer this vitally important question I'm delighted to welcome Jerome Ternynck, CEO of SmartRecruiters back to the show. Jerome has recently written a book on Hiring Success which is aimed at CEOs and illustrates what they need do to compete effectively for the best talent. In the interview, we discuss: • What is currently happening in the market and how SmartRecruiters are responding as a company • The disconnect between what CEOs want from hiring and how talent acquisition is measured • What does an enterprise need to do to acquire top talent on demand • What should the main focus be for talent acquisition to drive change • Rethinking hiring budgets • AI bias versus human bias • The future of talent acquisition Subscribe to this podcast in Apple Podcasts

Contact: [email protected] Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 250: Recruiting In Extraordinary Times Ep 254: Market Update Ep 253: Remote Working - A CEO's Perspective Ep 252: Happiness Ep 245: Programmatic Advertising Explained Ep 246: Solving Challenges With Technology Ep 247: Working Strategically With Hiring Managers Ep 249: Delivering A Custom Experience Subscribe to this podcast in Apple Podcasts

To recap, I'm currently mixing content between topics that are relevant to the right now and topics that are important in the medium to long term. This episode is a right now episode. Previously, in episode 250, I spoke to Johnny Campbell from SocialTalent about the state of the talent acquisition market. What feels like an infinitely long two weeks later, my guest in this episode is Holly Fawcett from SocialTalent to give us an update on what they are seeing in the market right now. In the interview, we discuss: • What is going on in the hiring market right now • The supply of talent • Adaption to virtual hiring • Dealing with change-resistant hiring managers • Talent acquisition as a leadership enablement function • Building an engaging digital candidate experience • The longer-term implications for talent acquisition • How Social Talent is supporting recruiters Subscribe to this podcast in Apple Podcasts

Contact: [email protected] With everything that has happened in the last few weeks (just to timestamp this I'm recording on March 31st 2020) there is understandably already a massive amount of content being released and discussion going on about remote working. I wanted to add some value rather than some noise to all of this, so I've invited back one of my former guests to give us a CEO's perspective on remote working. Wiktor Schmidt is Executive Chairman & Co-founder of Netguru, a company that has always had a remote-first operating model for its employees. Wiktor has a tremendous amount of experience leading remote teams and has some valuable insights to share. In the interview, we discuss: • What is a remote-first organisation? • The difference between choosing to work from home and being forced to work from home and the implications for leadership • Maintaining culture remotely • The vital importance of trust • Keeping a remote team motivated and productive • Digital leadership • Future equality of opportunity for remote workers Subscribe to this podcast in Apple Podcasts

Contact: [email protected] As we continue to move through extremely troubled and confusing times, I decided it would be good to have an episode about happiness. My guest this week is Nic Marks, a statistician who specialises in happiness and well being. In our conversation, we talk about the importance of happiness at work and how you can measure it. Nic also shares a lot of practical advice on how leaders can help improve the happiness of their teams in our current challenging times. In the interview, we discuss: • What does happiness actual mean • The benefits of happiness at work • Applying statistical thinking to measure happiness • What can leaders be doing in the current crisis to improve the happiness of their teams • The five main drivers of happiness at work • Happiness in the recruiting process • The future of happiness Subscribe to this podcast in Apple Podcasts