Recruiting Future with Matt Alder - What's Next For Talent Acquisition, HR & Hiring?

Talent Acquisition has changed dramatically this year, and many employers are now finding that their TA tech stacks are not fit for purpose moving forward. However, in such an economically uncertain environment, unlocking the investment required to update technologies is a real challenge. So what can talent acquisition leaders do to build compelling business cases for investment to develop their technology strategies for the future? My guest this week is Tony de Graaf, Hiring Success Director EMEA at SmartRecruiters. As well as working on the technology vendor side of the industry, Tony has himself been a Talent acquisition leader and has some very valuable insights to share on building internal business cases for recruiting technology investment. In the interview, we discuss: • The current state of the market • What are talent acquisition leaders focusing on for 2021 • The need for investment when the willingness to invest is low • Building business cases around transformation • Savings and business outcomes • Technology, sourcing, people and efficiency • Identifying hidden costs and making savings via tech stack consolidation • Converting process optimisation in cost savings • Why time to hire and cost per hire are not appropriate metrics to track • What with talent acquisition look like in 2 years Subscribe to this podcast in Apple Podcasts

In previous episodes of the show, we've talked about the reinvention of talent acquisition and what it takes to be world-class. Behind any significant reinvention lies a transformation process of people, practices and purpose. So how are employers approaching recruiting transformation and what is the best way to ensure success. My guest this week is Diane Circo, Head of Talent Acquisition at Siemens US. Siemens has been executing a significant transformation in talent acquisition, and Diane has valuable insights to share about co-creation, innovation and technology. In the interview, we discuss: • The drivers behind recruiting transformation at Siemens • Automating repetitive and transactional work • Design thinking in delivery excellence • Opportunity and urgency in 2020 • Using technology to reimagine the hiring manager process • The importance of a robust well-segmented tech stack • Why candidate experience is now critical • Innovations and the future Subscribe to this podcast in Apple podcasts

As we move towards 2021, it's increasingly evident that a paradigm shift is taking place in talent acquisition. Forced remote hiring has added rocket fuel to technology adoption, and the deep recession is driving new strategic thinking around purpose, people and process. So what does world class talent acquisition now look like and what kind of competitive advantages does it bring. My guest this week is Harry Osle, Principal and CHRO at The Hackett Group. The Hackett Group is a strategic consultancy which benchmarks best practice within enterprises, and Harry has some unique research-driven insights to share on talent acquisition and the future of work. In the interview, we discuss: • How the pandemic has put HR front and centre • Workplace, Workspace and Workmates • Productivity in the new world of work • The impact on Talent Acquisition • Increased digitalisation and digital transformation • Why world class companies are able to spend less on a per hire basis • Driving value by keeping hires longer • Practical advice on how to be world class at talent acquisition Subscribe to this podcast in Apple Podcasts

Skills are very much on the agenda at the moment as many employers review their talent strategies to ensure they are adequately preparing for the future. Having the right skills is also vital for talent acquisition professionals with the profound changes we have seen in recruiting approaches and processes likely to become permanent. My guest this week is Catalina Schveninger, Chief People Officer at Futurelearn. Catalina has a dual background in talent acquisition and learning and development, so is very well placed to talk about the skills talent acquisition teams will need in the future and how talent acquisition professionals can acquire them. In the interview, we discuss: • The increasing demands of learners around the world • Has the pandemic changed the way employers think about skills? • Total talent thinking, what is the role for Talent Acquisition? • Futurelearn's Course on Online Recruitment and Onboarding • The skills Talent Acquisition teams need right now. • What does the future of Talent look like? Futurelearn’s course on Virtual Recruiting and Onboarding Subscribe to this podcast in Apple Podcasts

With many countries facing a second wave of COVID 19, taking a long term view on the outlook for work and employment is difficult. However, several months into this global crisis, crucial labour market trends are emerging, which will shape the future of talent acquisition. My guest this week is Neil Carberry, CEO of The Recruitment & Employment Confederation. The REC is doing a vast amount of work to understand the changes in the labour market and advise talent acquisition leaders and recruiting firms on the likely future. In our conversation, Neil shares some valuable perspectives on the challenges that lie ahead. In the interview, we discuss: • The current state of global labour markets • Hiring hotspots where the jobs market is recovering • The long term impact of the pandemic on the shape of employment • Creating career pathways into in-demand jobs • The recruiting implications of a mixed model of remote working • The role of recruiters in rebuilding economies • How has the increase in tech adoption affected talent acquisition in the long term • Similarities and differences in global markets • What should talent acquisition be focusing on for the next six months Subscribe to this podcast in Apple Podcasts

Personal branding is something we've been talking about for at least a decade now, and it sometimes feels that much of advice that is shared is unrealistic and somewhat divorced from most people's reality. With the global economic crisis causing many people to rethink their long-held career plans, arguably personal branding has never been more critical, and some fresh thinking and new ideas are desperately needed. My guest this week is consultant, author and speaker Jeff Gothelf. Jeff's new book "Forever Employable" is fantastic and offers advice and insights on personal branding that are relevant, realistic and achievable. This interview is a must-listen for everyone in the difficult times we are currently going through. In the interview, we discuss: • The story behind "Forever Employable" • Personal branding in 2020 • The end of corporate loyalty • Creating a safety net of opportunity • Planting your flag and building a personal platform • Standing out from the noise via humility and vulnerability • Are preconceived ideas about talent making employers miss out on valuable skills • What does the future of work look like and what tools do we need Subscribe to this podcast in Apple Podcasts

I've been advocating for broader adoption of established digital marketing practices in recruitment marketing for a long time now. With many talent acquisition teams now having to deliver results with reduced resources, understanding targeting and measurement in marketing has arguably never been more important. My guest this week is David Larsen, Global Talent & Employer Brand Lead at Knauf. David has a really interesting background, having worked at Google and also spent time as an entrepreneur starting up and successfully exiting from a tech company. David has some great thoughts and insights to share on the role digital marketing should be playing in talent acquisition moving, forward particular in terms of how employers define and understand their target audiences. In the interview, we discuss: • The lessons David has learned about talent acquisition during his career to date. • The talent acquisition challenges at Knauf • Applying digital marketing practices to recruitment marketing • Defining and understanding target audiences • Truly understanding an EVP • Gaining competitive advantage • Adapting processes and communication for different audiences • Technology as a lever of cost and efficiency • Quantitive analysis of candidate journeys • The future of recruitment marketing Subscribe to this podcast in Apple Podcasts

Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 300: On the Frontline Ep 294: Global Recruiting Ep 296: Engagement and Mobility Ep 297: Introvert Friendly Workplaces Ep 298: The Productivity Puzzle Ep 299: Talent Acquisition Has Changed Subscribe to this podcast in Apple Podcasts

Over the past few months, I've spoken to numerous talent acquisition leaders about their experiences during the pandemic and their strategies for a changed future. In this episode, I wanted to bring in the views of two strategic technology and service providers to give us their perspectives on the future based on what they are seeing and hearing across the portfolio of employers they work with. My guests this week are Nicola Sullivan Solutions Director at Meet & Engage and Pag Miles Global Head Of Alliances at Alexander Mann Solutions. Both of them have some fantastic insights to share, and this really is a must-listen interview for anyone who is trying to understand the current state of the market or who is working on their future talent acquisition strategy. In the interview, we discuss: • What support have employers needed in the last six months? • Panic, Protect, Prepare, Progress • Automation to support applicant volumes • Employers priorities for 2021 • Improving experiences with technology • Virtualised Onboarding and Re-Boarding • Panic buying and tech stack reviews • Virtual internships • 2020's legacy in terms of talent acquisition and HR technology Subscribe to this podcast in Apple Podcasts

A few months ago, the podcast passed 1 million downloads, and it feels fantastic to get to this next milestone of 300 episodes. A big thank you to everyone for all the support you give me, whether that's through listening, sponsoring or appearing on the show. This podcast would not exist without you, and I'm incredibly grateful. Unlike the 100th episode where I published a whitepaper or the 200th episode which I recorded live at RecFest, I'm no doing anything special to mark this triple century. Instead, I'm focusing on continuing to create valuable content as well as shaping my plans to take the show to 400 episodes and beyond. I'll be sharing more details on those in the coming weeks. With the pandemic shaping the content of the last 52 episodes, it seems very appropriate in this episode to talk to Nicola McQueen, the CEO of NHS Professionals. NHS Professionals is owned by The Department of Health in the UK and is responsible for providing the NHS with a flexible workforce of Doctors and Nurses. This really is the frontline of recruiting during the pandemic, and I'm grateful to Nicola for sharing the story as well as some lessons learnt around rapid change and agile workforce deployment that all employers can learn from. In the interview, we discuss: • The role of NHS Professionals • Stand Up, Step Forward & Save Lives • The unprecedented challenges of recruiting during a pandemic • Reducing onboarding from 4 weeks to 24 hours • Change and motivation • Long term talent pipeline engagement • The importance of being bold • Agile workforce deployment • What comes next Subscribe to this podcast in Apple Podcasts

Talent acquisition has been forced to change more during 2020 than at any other time in its history as a function. It's now several months since the pandemic turned everything upside down, and I think it is an important time to reflect on the impact of the changes that have been made and their sustainability into the future. My guest this week is Himanshu Aggarwal, Chief Growth Officer at SHL. Himanshu works with talent acquisition leaders all over the world and has vast insights into the challenges they are facing and the changes they are making. In the interview, we discuss: • How the pandemic has changed talent acquisition • The rapid acceleration of adoption recruiting technology • How candidate experience is changing • Is the kind of talent employers are looking for changing? • Identifying the behaviours needed for effective remote working • How is virtual recruiting impacting quality of hires? • The importance of using technology that has been built for hiring • Science and data Subscribe to this podcast in Apple Podcasts

The accelerated digital transformation of 2020 is driving significant additional adoption of recruiting and HR technology. But is technology making us more productive and how might things develop as we move in 2021? My guest this week is Tim Ringo, a highly experienced HR and technology consultant and author of the new book The Productivity Puzzle. In our conversation, Tim shares some highly knowledgeable insights into the relationship between humans, technology and productivity. In the interview, we discuss: • The evolution of the productivity paradox • Investing and aligning people with technology • How is the pandemic changing productivity? • Turbocharging humans with smart technology • Changing the slow speed of adoption in recruiting and HR tech • Making technology human-centric • Advice to Talent Acquisition and HR leaders on what to focus on Subscribe to this podcast in Apple Podcasts

All over the world employers have had remote recruiting and remote onboarding imposed on them. Recruiting has gone through a forced accelerated digital transformation, and it's now becoming clear that things will never completely go back to the way they were before. So what should talent acquisition leaders be doing to make this shift a sophisticated strategic revolution to make recruiting better for everyone? Well, some of the answers can found by learning lessons from digital disruption in other industries. My guest this week is Arjan Spies, Arjan is taking lessons from e-commerce and applying them to recruiting in innovative ways. In the interview, we discuss: • Solving the challenges of remote recruiting • Automated assessment instead of resumes • Putting hiring managers through assessments and sharing the results with candidates • Selling the opportunity remotely. • Removing human error with technology • Labour market intelligence and marketing automation • The challenges of getting culture across in remote onboarding • The future of work and talent acquisition Subscribe to this podcast in Apple Podcasts

Building inclusive workplaces that make everyone feel that they belong is something all employers should be focusing on. One topic that I don't hear talked about very often in our industry though is the difference in working styles between introverts and extraverts. So how can employers make sure their working practices, communication and talent acquisition strategies are working for everyone My guest this week is Jennifer Kahnweiler, an author speaker and consultant who is hailed as a "champion for introverts" Her latest book explores how employers can unlock the potential of all of their talent by making workplaces more introvert-friendly. In the interview, we discuss: • The difference between introverts and extroverts in the context of work • Differing communication styles • Working from home and working alone • Being visible and being heard • What are employers doing to be more inclusive for introverts? • The impact of the pandemic on communication • Avoiding bias in interviewing and hiring Subscribe to this podcast in Apple Podcasts

A crisis is always a catalyst for change, and the events of 2020 have the potential to drive some of the fastest and most significant change we have ever seen in talent acquisition. Long term effects and implications are still difficult to judge, particularly with such a mixed market picture and many employers still dealing with the initial fall out of a forced digital transformation in recruiting. It is clear though that engagement and mobility are two powerful themes for the future as talent acquisition leaders reset and develop strategies for 2021 My guest this week is Gareth Flynn, Managing Director of TQ Solutions. Gareth is working at the cutting edge of change in talent acquisition and helping some of Australia’s biggest employers develop talent strategies and operating models for the changed future. In the interview, we discuss: • How talent acquisition has evolved in the past and where it is heading now • Refocusing on talent engagement and mobility • Total talent • The role of technology • Transitioning the talent acquisition service model • The vital importance of organisational mindset and accountability • Talent maturity model • The future and the importance of taking a long term view Subscribe to this podcast in Apple Podcasts

One of the interesting debates in recent weeks has been whether the explosive growth in remote working will open up global pools of talent to employers in ways we've not seen before. Recruiting across borders can present many challenges, so what should employers be taking into account and planning for? My guest this week is Lucy Williams, the former Head of Talent Acquisition at Visa for Central Europe, The Middle East and Africa. Lucy has extensive experience of recruiting across several continents and has some very insightful learnings and advice to share. In the interview, we discuss: • The challenges of recruiting in a different geography • International internal mobility • Managing hiring manager expectations • Different hiring practices and recruiting challenges • Building an employer brand strategy in multiple countries • Job boards and recruitment marketing Subscribe to this podcast in Apple podcasts

Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 288: Talent Engagement Ep 289: Values, Brand & Culture Ep 290: Employer Branding in 2020 Ep 291: The Extended Workforce Ep 292 The Human Cloud Ep 293: Recruiting Future Live Subscribe to this podcast in Apple Podcasts

Last month we recorded a live version of the show as part of The Recruiting Automation Conference organised by recruiting tech vendor Wade and Wendy. The theme of this virtual conference was diversity and inclusion, and I was delighted to get to do another interview with recent podcast guest Anna Chalon Director or Recruiting and Diversity and Inclusion at Frame.io. In the interview, we discuss: • Understanding stereotypes and challenging preconceived ideas • Four steps to improving D&I within your organisation • Building an inclusive culture • Dealing with unconscious bias • Recruitment marketing for diverse hiring • Increasing diversity in referrals • Diverse interview panels • Culture add versus culture fit. • Measuring and reporting • What improvements have Frame.io seen happen as a result of their focus on D&I Subscribe to this podcast in Apple Podcasts

Unsurprisingly, the changing labour market is a hot topic at the moment. In the last episode of the show, we discussed a shifting emphasis towards developing an extended workforce that is task-focused rather than focusing on headcount. In this episode, I wanted to explore this a bit further by digging into the broader implications for talent acquisition and staffing as well as looking at talent market places and likely future innovations. My guest this week is the perfect person to guide us through the complexity of our changing times. I'm delighted to welcome Tim Pröhm Vice President Digital Product Development at Kelly OCG back to the show. In the interview, we discuss: • The current state of recruiting automation • The shift from sourcing to screening • What is the Human Cloud? • How the pandemic is opening up global talent pools • Task and skills-based hiring • On-demand talent markets • Real-time hiring and its broader implications for talent acquisition and staffing. • What technology strategy decisions should employers be making in 2020 • What does the future of recruiting technology look like Subscribe to this podcast in Apple Podcasts

We have been talking about the rise of the gig economy for several years now but perhaps not properly considering its full implications. The labour market is now reshaping itself rapidly, and there are clear signs that many employers are looking at developing an extended workforce that is task-focused rather than focusing on headcount. The impacts for talent acquisition, talent management and employer branding are significant, and the role of technology will be crucial. My guest this week is Jens Audenaert Division Vice President / General Manager for WorkMarket at ADP. ADP has been doing a considerable amount of research into the nuances of the extended workforce, and Jens has some valuable insights to share In the interview, we discuss: • The challenges employers are facing in 2020 • Leveraging and extended flexible workforce • How employers can future proof themselves • How do employer branding strategy need to adapt in the face of a changing labour market • Total Talent Management, Total Talent Acquisition and Total Talent Brand • The logistics of managing an extended workforce • The role of technology • Ways the workforce will evolve in the coming years. Subscribe to this podcast in Apple Podcasts

One of the topics we were talking about back in March was what effect the pandemic would have on the way employers have to think about employer brand. It's now the middle August and employer brand is something many employers having to consider carefully against a backdrop of mass layoffs and industries that may be changed forever by what is happening. My guest this week is Kristen Weirick who, until very recently, was Global Head of Talent Acquisition and Chief Diversity Officer at United Airlines. The global airline industry has taken a hammering in the last few months, and Kristen shares her valuable insights into what employers should be doing during these challenging times. In the interview, we discuss: • The impact of COVID on the airline industry • Re-imagining processes and capability building • Why the way companies behave now will have employer brand implications for years to come. • Making difficult decisions in a transparent way • What should employers be doing to ensure their employer brand is in the best possible place • Diversity and Inclusion at an inflection point • What are the likely long term changes for talent acquisition and how will these affect the TA teams of the future Subscribe to this podcast in Apple Podcasts

In challenging times, it is essential that talent acquisition leaders fully understand the interrelation of employer brand, culture, values and how an organisation services its customers. This is a crucial way that talent acquisition and employer branding functions can illustrate how they create value and help achieve the business objectives of their organisation. My guest this week is Diana George, an expert in helping employers understand the relationship between talent, values, company culture and customer service. In the interview, we discuss: • Recruiting to match talent to values • What is culture • The Importance of listening • Relationship between values, culture and customer service • How COVID-19 is driving change • Building a culture that is inclusive and diverse • Areas of focus for the future How Do You Create A Company Culture that Transforms? Subscribe to this podcast in Apple Podcasts

Finding and persuading people with highly specialised skills to make the move and join your organisation is something that remains a big challenge. So how do you build and engage long term pipelines of talent and how is technology changing the way talent engagement works? My guest this week is Marvin Smith, Enterprise Talent Sourcing Lead at Lockheed Martin. Marvin was one the very first people I saw talk about talent communities and talent engagement and is a genuine expert practitioner in this aspect of talent acquisition. In the interview, we discuss: • The recruiting challenges at Lockheed Martin • Engaging over career lifetimes • Identifying highly specialised talent pools and building long term segmented pipelines • What do effective talent communities look like in 2020 • Providing relevant, valuable and extremely personalised content • The role of technology in talent engagement • What does the future look like and what tools do we need to develop Subscribe to this podcast in Apple Podcasts

A global pandemic, economic dislocation and Black Lives Matter: three signs of how life is undergoing rapid change in 2020, and all of them are having a significant impact on what people are looking for in an employer. One of the key aspects of navigating these changes successfully is helping people to feel part of their organisations. But not everyone feels like they belong. For example, the nonprofit Center for Talent Innovation has found that White men have the highest median belonging scores of any gender or racial group, but Black and Asian women score the lowest. My guest this week is Ritu Mohanka, Head of Strategy & Business Development EMEA at Glint. Glint has just released results from 900,000 of its customers' employees, showing the sense of 'belonging' in a company is more closely linked to employee happiness than ever before. In our conversation, we talk about the challenges around belonging and identify practical ways employers can create a proper platform for genuine inclusivity. In the interview, we discuss: Ritu's story and her recent inclusion on the 2020 EMpower 100 Ethnic Minority Executives list The effect the pandemic is having on employee's sense of belonging. The relationship between belonging, performance and productivity Why culture is more important than ever Inclusivity and being heard Creating a safe space for uncomfortable conversations Active listening and being heard Empowering managers with high quality and timely data What does the future look like in terms of belonging and inclusion Subscribe this podcast in Apple Podcasts

The events of 2020 are accelerating recruiting automation at a pace none of us could have previously predicted. One of the problems with the current approaches to automation in talent acquisition is that things tend to be vendor lead, and finding a vendor who fully aligned to all of your needs can be a challenge. In Episode 283, I discussed the importance of building a strategy for automation and having a helicopter view of all of the elements. However, it is only possible for TA Leaders to take that helicopter view if they have an understanding of the critical building blocks of automation. My guest this week is Leigh Pullen, Co-Founder and CEO at CiGen a Robotic Process Automation services company based in Melbourne Australia. Robotic Process Automation or RPA as it is better known is something everyone in talent acquisition needs to understand. In the interview, we discuss: • What is Robotic Process Automation? • Current HR use cases for RPA • Combining RPA with Machine Learning, Natural Language Processing and Artificial Intelligence • Humans vs Robots • What will RPA make possible in the future • The impact on jobs Subscribe to this podcast in Apple Podcasts

Executive recruiting has always been seen as somewhat separate to the rest of talent acquisition. Search firms have traditionally dominated the market, and digital transformation in this area has historically been very slow. However, a growing number of employers now have their own in house executive recruiting functions and the COVID 19 pandemic is changing everything. My guest this week is Adriana Quevedo, Director of Executive Search and On-Boarding at Intel. Adriana has spent the last eight years helping to develop in house executive recruiting at Intel and has some great insights and advice to share. In the interview with discuss: • The challenges of executive recruiting • How Intel's in house function has evolved, and the lessons learnt • Advice on setting up an in house function • The importance of benchmarking and networking with industry peers • Dramatically reducing reliance on search firms. • Combining science and art to secure the right hires • How COVID 19 is effecting executive recruiting and onboarding • Providing a white glove experience virtually • Diversity and Inclusion • What's next for executive recruiting at Intel Subscribe to this podcast in Apple Podcasts

Since the start of the pandemic unemployment is rising all over the world at an unprecedented rate. Even if the labour market does bounce back quickly, things are likely to look very different with many industries currently going through an accelerated digital transformation. So what can be done to address the increasingly urgent issue of employability, how should employers be thinking about talent and are there any lessons that we can learn from the previous economic crisis? My guest this week is Colin Donnery, Director at Turas Nua, Ireland's leading provider of employability services which has helped over 40,000 people back into the workforce in the last four years. In the interview, we discuss: : • How the current crisis is different for jobs than previous recessions • The impact of AI and automation on labour markets • The disproportionate effect on young people • Tools and techniques to get people back to work • Skills for the new economy • Digitising advocacy and guidance and the importance of human interventions • How employers need to change their thinking to access valuable pools of talent Subscribe to this podcast in Apple Podcasts

Contact: [email protected] We're at the halfway point of 2020, and it's clear we are at the starting point of a period of significant change in talent acquisition the speed of which none of us would have predicted six months ago. It's also evident that Recruiting Automation is one of the critical pillars of this change. I've always felt that as an industry we've had a very head in the sand attitude to automation and debate has been overly focused on specific tools and minor details. That has to change, and we have to look at automation from a strategic perspective. At the recent TA Global Gathering digital conference, I delivered a presentation on recruiting automation strategy, and I'm really pleased to able to publish the audio from that presentation as this episode of the podcast. Key points I cover: • The rise of intelligent recruiting • Why automation is so important right now • What can, should and actually is being automated • The potential for Robotic Process Automation (RPA) in talent acquisition • The importance of strategic thinking from TA leaders • Five fundamental questions to address Subscribe to this podcast in Apple Podcasts

Contact: [email protected] Content marketing and its critical role in recruitment marketing and employer branding is a topic very close to my heart and something we have covered many times on the podcast. One of the most challenging aspects for any talent acquisition content strategy is often generating the content itself. So how can employers be effective at content marketing in a time of shrinking budgets and smaller teams? My guest this week is Anthony Jones, Global Head of Talent Brand at Rockwell Automation. Over the last two years, Anthony has built in house content creation and digital marketing capability to address Rockwell Automation's recruiting challenges. He has some excellent insights and advice to share. In the interview, we discuss: • The recruiting challenges at Rockwell Automation • The approach to Talent Branding • Standing out in the places that matter by using content to get attention. • Building capability to produce unique content • The importance of specialists in talent acquisition and the key skills required • Types of content and the importance of doing things differently • Why authenticity is critical • The role of technology Subscribe to this podcast in Apple Podcasts

We are currently living through a period of time where assessment that's based on skills and potential has never been more critical. As the economic crisis plays out, employers need to understand the skills base within their workforces to drive mobility and enable redeployment. At the same time, correctly understanding the transferable skills of available talent will help companies make some fantastic hires. Unfortunately, though recruiting is still dominated by a reliance on resumes and other outdated practices. So how might this be changed and how can technology help to drive our industry forward. My guest this week is Todd Raphael from Eightfold. Todd has been studying and writing about the talent acquisition for over 20 years and has some great insights to share about skills-based recruiting. In the interview, we discuss: • The most significant developments in talent acquisition in the last ten years • Outdated recruiting methods • The benefits of skilled, focused hiring • Transferable skills in an economic crisis • Redeployment to prevent layoffs • The role of AI • Innovating to improve internal mobility • Mitigating bias • The future potential of intelligent automation Subscribe to this podcast in Apple Podcasts

Contact: [email protected] Over the past ten years, I've been on judging panels for many different industry awards. This is something that has really helped me appreciate the role business awards play in driving our industry forward by showcasing and celebrating great work. That's the reason I'm working with the Stevies to promote their awards for Great Employers. To tell us more about the categories and the judging my guest this week is Michael Gallagher, Executive Chairman and Founder of The Stevie Awards. Michael also talks about the reason he set up the Stevie Awards for Great Employers, discusses some of the previous winners and shares details about the special awards they have introduced to recognise HR's response to the COVID-19 pandemic. Subscribe to this podcast in Apple Podcasts

Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 271: Finding and Nurturing Culture Ep 272: Momentum Ep 273: Reimagining Talent Acquisition Ep 274: Motivation and Resilience Ep 275: Accelerating Digital Transformation Ep 276: The Future of Recruiting Technology Ep 277: 2020 And Beyond Ep 278: Early Careers Disrupted Ep 279: The Future Of The Workplace Subscribe to this podcast in Apple Podcasts

With such a large proportion of the global workforce currently working from home, it's now clear that the offices and workspaces that people eventually return to are going to be very different. So what does the future of the workplace look like and what part will it play in attracting and retaining top talent? My guest this week is Ash Hanson, SVP of Human Resources at Aramark. Aramark provides facilities, food and uniforms to employers across 19 countries and is at the cutting edge of the changes we are currently seeing in workplaces all around the world. In the interview, we discuss: • The changes Covid-19 is driving for Aramark • How hospitality companies are becoming safety companies with a hospitality focus • The importance of effective employee communication • How Aramark recruit and retain top talent • The importance of workspace to employer brand • What's next for Aramark Subscribe to this podcast in Apple Podcasts

In the last few months, college recruiting and internship programs have been refocused, scaled back and in many cases cancelled. Internships have become digital internships, and on-campus, hiring has gone virtual. So what are the long term implications for early careers and how are companies reimagining their future talent strategies? My guest this week is Dawn Carter, Director of Global University Recruiting at Uber. In our conversation, Dawn talks about the effect of the pandemic on Uber's internship programs and campus recruiting activity and also share her thoughts on what the future of early careers recruiting might look like. In the interview, we discuss: • Uber's approach to university recruiting and how it is changing • Moving to digital internships • Changing student attitudes to university study • Market realities • Reimagining on-campus events • Differentiating employer brand • Can high tech also be high touch? • Moving from talent acquisition to talent marketplaces and long term talent engagement. Subscribe to this podcast in Apple Podcasts

Contact: [email protected] A few weeks ago, I hosted a webinar organised by Attrax exploring both the short and long term future of Talent Acquisition. My guests were Ellie Harte, Recruitment Partner at Atkins (SNC-Lavalin Group) and Ben Gledhill, Interim Head of Resourcing Transformation at Thames Water. We discussed how talent acquisition in their two organisations has been affected by the pandemic, how they are replanning the future and the likely long terms impacts. We had some great feedback, so I'm delighted to be able to bring you the live audio recording we made of the webinar as this latest episode of the podcast In the conversation we cover: • The immediate talent acquisition challenges caused by Covid-19 • Re-thinking strategies • The importance of empathetic communications • Adapting recruitment marketing activity • What does employer brand look like moving forward • What types of recruiting technology have been most valuable. • Careers Sites as the core of talent attraction • What does candidate experience look like in 2020 • How is talent acquisition going to change in the next 12 months Subscribe to this podcast in Apple Podcasts

Contact: [email protected] The last few years have been a boomtime for recruiting technology with record levels of investment and interest as the digital transformation of talent acquisition progresses. So how has the pandemic affected things in the short term and what is the changed future of the recruiting technology market going to look like? My guest this week is Jonathan Kestenbaum, Co-Founder of Talent Tech Labs. Talent Tech Labs is continuously monitoring the recruiting technology marketplace, and Jonathan has some very valuable insights to share. In the interview, we discuss: • The impact of COVID on the recruiting technology market • Short term challenges and opportunities • The Talent Tech Ecosystem • The acceleration in market consolidation • New categories of technology • The growth of automation in recruiting • AI, RPA and Analytics Subscribe to this podcast in Apple Podcasts

Contact - [email protected] Finding any type of certainty in our current times is difficult. However, what is undeniably certain is that the COVID-19 pandemic has radically accelerated digital transformation in talent acquisition. Employers are relying on the capability of their tech stacks to maintain productivity, and many of them are looking at strategically expanding those capabilities to solve the new challenges they face. My guests this week are Karl Porter and Charlie Hooper from the talent acquisition team at Metro Bank. In our conversation, we talk about how Metro Bank is adapting its talent acquisition strategy, the technology they are using and why candidate experience remains critically important. In the interview, we discuss: • How COVID-19 is accelerating digital transformation at Metro Bank • Evolving recruiting challenges • Using technology to enhance candidate contact strategy • Remote onboarding • Automation • Leveraging employer brand to reduce marketing spend • Providing an optimal candidate experience • The long term focus for talent acquisition Subscribe to this podcast in Apple Podcasts

Contact: [email protected] The situation we are all living through is undoubtedly testing everyone's motivation and resilience in many different ways. Planning for an uncertain future is tough, but there are mental models that can help. My guest this week is Sue Stockdale. As well as being an inspirational speaker and an executive coach Sue is a former polar explorer and athlete. She has some great advice to share on motivation, inspiration and building mental resilience. In the interview, we discuss: • Developing mental resilience in extreme conditions • Diminishing interferences • Planning for an unexpected future • The importance of the known • What holds people back • Inspiration from an astronaut • Leading versus managing Subscribe to this podcast in Apple Podcast

Contact: [email protected] The seismic shocks of 2020 continue to come hard and fast and are undoubtedly driving a dramatic change in focus for talent acquisition teams all over the world. So how are talent acquisition leaders dealing with this and what are their key points of focus as we move forward? My guest this week is Annie Rihn, VP of Recruiting at Zillow. In our conversation, Annie talks about the pivoting and prioritising Zillow is currently undertaking in talent acquisition and gives her thoughts on what the future might look like In the interview, we discuss: • Pivoting and prioritising • Listening, learning and taking action against racism • Developing approaches to internal mobility • The importance of candidate experience • The scale and sustainability of virtual hiring and onboarding • Building a virtual culture • Optimising the recruiting technology tech stack • Employer Brand • Measuring the metrics that matter Subscribe to this podcast in Apple Podcasts

Having effective hiring managers is crucial for businesses looking to hire and develop the talent they need. For nearly 90% of job seekers, it is the impression they get of the person they will be working for that most influences their decision on whether to join. At the same time, one of the critical factors causing early employee attrition is a lack of faith in their manager. Talent Watch is an ongoing series of research-based reports created my myself and Mervyn Dinnen that analyse and reflect the way the talent lifecycle is evolving, from attention to retention and beyond. In this special bonus episode of the podcast, we discuss some of the key findings from our recently published Talent Watch report on Hiring Manager Relations. You can download your free copy of the report here. A huge thank you to Attrax for sponsoring this edition of Talent Watch. Subscribe to this podcast in Apple Podcasts

I know that many of you listening will be resetting your talent acquisition strategies for a changed future. Whatever that future looks like for your business; I want this podcast to be a valuable resource for you. So In the coming weeks, I will be bringing you stories, advice and inspiration from both inside and outside of the industry. My guest on this episode is Mike Berland the founder & CEO of research, data, and analytics firm Decode M. Mike's work with well-known organisations and politicians has helped him become an expert on brand and personal momentum. Something that I think all talent acquisition teams are going to need in the weeks and months ahead. In the interview, we discuss: • What is momentum? • Quantifying momentum from the perspective of communications • The five drivers of momentum • The importance of continuous transformation and reinvention • Why momentum is different from fads and trends • Why personal momentum is critical during this time of mass disruption • Avoiding stagnation • Examples of brands and people who are masters of momentum Subscribe to this podcast on Apple Podcasts

Every organisation has a culture; it is impossible to exist without one. Understanding, nurturing and amplifying the most effective parts of that culture is a critical activity, but very often one organisations fail at because they asked the wrong questions. So, as an employer, how do you make sure that your culture is enabling you to get the best from your people and helping you to attract exceptional talent to your business? My guest this week is Andrew Missingham, the co-founder of B&A, which describes itself as the fastest, most creative management consultancy in the world. B&A works with companies to help them understand and nurture their cultures and Andrew has some fantastic insights to share In the interview, we discuss: • What are businesses doing to cope with the impact of Covid-19 • The Difference between Culture, Creativity and Heritage • How do you build a productive culture • Auditing and optimising • The importance of behaviours • What might change in the podcast Covid world • The increased future value of face to face contact Subscribe to this podcast in Apple Podcasts

Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 263: Content Marketing Ep 264: Design Thinking Ep 265: The Future Of Tech Hiring Ep 266: Recruiting Future Ep 267: The Dangerous Resume Ep 268: Recruiters Recruiting Recruiters Ep 269: Find Your Voice Ep 270: Talent Sustainability Index Subscribe to this podcast in Apple Podcasts

Covid-19 has changed the way we work; in many ways, it may well have changed the way we work forever. One really interesting question is how we might be able to use this momentum of change to help solve the more protracted crisis we face from the global climate emergency? My guest this week is global talent acquisition leader Paul Maxin. A few weeks ago Paul wrote an article Recruiter magazine in the UK about the concept of a talent sustainability index which would allow talent acquisition leaders to be more proactive in helping business respond to the threat of climate change. In the interview, we discuss: • The acceleration of digital transformation • That increased importance of recruitment marketing and employer branding • The concept of a Talent Sustainability Index • What will the index measure? • The lasting impact of the pandemic on business outcomes • The opportunity for Talent Acquisition to be proactive and drive the agenda • Will, the process and technology changes, driven in talent acquisition by the pandemic last in the long term? • What should Talent Acquisition leaders be doing right now Subscribe to this podcast in Apple Podcasts

I'm sure many of you, like me, are currently spending much of your working and indeed some of our social lives on video calls. I've seen a lot of content out there to help people with the technical and visual aspects for video but not much on what is perhaps the most essential ingredient of all, effective use of the voice. So how do you generate the same presence on a Zoom call that you could get in a face to face meeting or on a conference stage? Well, my guest this week is the perfect person to help. Caroline Goyder is an internationally renowned voice coach who works actors, broadcasters and business professionals. She is the author two books and her TED talk on speaking with confidence as been view over 7 million times. In the interview, we discuss: • The voice as an instrument and the importance of presence • The difference between talking face to face and via a Zoom call • Being confident without being self-conscious • The importance of voice in leadership • Lessons to learn from professional performers Caroline's book is available here, and if you send your receipt to [email protected] you can receive the audio course she mentioned free of charge. Subscribe to this podcast in Apple Podcasts

As regular listeners will know I'm currently mixing podcast content to provide information and insights that are valuable for right now, during the pandemic and insights which will help everyone as we plan for the future. This episode is a right now episode. My guest this week is Gerry Crispin. As many of you will already now Gerry is the co-founder of Career Crossroads, a long-established community for talent acquisition leaders. In the interview, we discuss: • What talent acquisition leaders are thinking, planning and doing right now. • How remote hiring is changing the game • The pivot from goal-directed behaviour to community-directed behaviour • Will candidates be making different choices in the future? • Moving furloughed workers frictionlessly between employers • The Recruiters Recruiting Recruiters initiative; its aims and code of conduct. Subscribe to this podcast in Apple Podcasts

Contact: [email protected] In 2006 I wrote a blog about the imminent demise of the resume, arguing that they were on longer relevant in the new digital world. Fast forward 14 years and resumes, or CVs if you live in the UK, are still the most common anchor point for the recruiting process. The problem with resumes is not just one about digital relevance; now it's about the effectiveness and integrity of recruiting itself. So what are the alternatives and how can the industry move forward. My guest this week is Sterling Grey from The Chemistry Group, an organization that has been pioneering new approaches for employers to assess and hire talent. In the interview, we discuss: • The dangerous implications of recruiting via resumes • Conscious and unconscious bias • What are the alternatives and are they working in practice • Increasing data points to improve selection • The cost of a mis-hire • Humans and technology • Will recruiting be done differently in the future Subscribe to this podcast in Apple Podcasts

Over the last five and half year's, I've published nearly 120 hours of podcast content, and I've always been very frustrated that there hasn't been a more effective way to search the archive for specific topics. Well as of now that's all changed with the launch of the new recruitingfuture.com website. I know that the vast majority of you subscribe to the show in your podcasting app of choice or via Spotify and that is still the best way to make sure you're up to date with all the latest content. However, if you want to search the back catalogue for interviews on specific topics including recruiting automation, employer branding, recruitment marketing, recruiting technology and talent acquisition strategy, then it is now super easy to do that on the website at www.recruitingfuture.com. So on with the show and something a bit different this week. I'm delighted to welcome back the brilliant John Vlastelica from Recruiting Toolbox, but this time rather than me interviewing him he is interviewing me. In the interview, we discuss: • Recruiting automation • A new model for recruitment marketing • The evolution of talent acquisition • Talent acquisition leadership • The importance of specialisation • The role of the recruiter in the future • Candidate experience Here are the podcast episodes I reference in the conversation: Accelerated Change The Realities of Recruiting Automation Programmatic Advertising Explained Solving Challenges with Technology Inbound Recruiting Responding to a Changing Talent Market Is Assessment Technology Working The Digital Transformation of Assessment Rebel Talent Rebel Ideas Talent for Digital Transformation CEOs and Talent Acquisition Design Thinking Data-Driven Candidate Experience Subscribe to this podcast in Apple Podcasts

Contact: [email protected] Over the past 25 years, tech hiring has been the consistent area where the demand for talent outstrips the supply. While the precise skills that are in shortage change as the technology landscape evolves, it has always been a candidate-driven market. So is the pandemic crisis changing the balance in tech hiring and how should companies be looking to attract and assess tech talent in our changed future? My guest this week is Natalia Panowicz, CEO of Codility. Codility works with some of the biggest technology employers on the planet, and Natalia has some unique and data-driven insights to share. In the interview, we discuss: • How is the pandemic affecting the tech hiring market? • Will demand continue to outstrip supply in the future? • How remote hiring is opening up the global market for software engineers • The impact of evidence-based hiring • Avoiding bias and increasing diversity • Assessment design Subscribe to the podcast in Apple Podcasts

Contact: [email protected] Despite years of discussion and many excellent initiatives to attempt to fix the issue, recruiting still has an experience problem. As talent acquisition leaders around the world re-evaluate their strategies moving forward, incorporating design principles into the reimagining of experiences, services and processes is something that will bring considerable competitive advantage. My guest this week is best selling author and speaker, Scott Berkun. I've been a fan of Scott’s work for a really long time and his new book "How Design Makes The World" is a fantastic introduction to design principles and thinking. It was great to hear Scott talk about the book and also share his thoughts on fixing the recruiting experience problem. In the interview, we discuss: • What makes something well designed and why it is essential not to take things at face value • Thinking the actual problem you want to solve • Design thinking versus design doing • Design principles in organisational and service design • The mismatch between candidate wants, and recruiter wants • Applying design knowledge to solve recruiting's service design issues • Scott’s favourite story from the book and how it illustrates the hidden forces that often sit behind design choices Subscribe to this podcast in Apple Podcasts