Recruiting Future with Matt Alder - What's Next For Talent Acquisition, HR & Hiring?

So that was the year that was 2021. As we move into 2022, the seismic changes of the last 12 months have certainly given us a lot to reflect on. The Great Resignation, the AI revolution in talent acquisition, the redefinition of the workplace, the continued depth of focus on DE&I, the list is as long as is it significant. It is impossible to make predictions, but I think it's fair to say that 2022 is potentially even more significant as employers find new ways of dealing with the considerable talent challenges they face. So what should we expect, and how do we process what has happened? I'm delighted to welcome Lars Schmidt back to the podcast as my last guest of 2021. Lars runs Amplify Talent, a boutique agency, HR leader development platform, and community that sits at the centre of the redefinition of HR. Lars is a passionate curator and facilitator of insights from some of the world's most innovative CHROs and is the perfect person to help us reflect and prepare for 2022. In the interview, we discuss: What positives should we take from 2021 When emergency measures drive long term changes The opportunity to redefine the nature of work Moving from Synchronous to asynchronous in communication and collaboration What are the most innovative employers doing, and which CHROs are leading from the front? What is changing in talent acquisition Compelling value propositions Preboarding and onboarding Increasing talent mobility and fluidity The Metaverse and Web3 The future for hybrid working Hopes for 2022 Listen to this podcast in Apple Podcasts.

As I referenced in the 400th episode, one of the standout trends for me in 2021 has been the adoption of AI in talent acquisition and its impact. As we move towards 2022, I wanted to take deeper dive into the practicalities of the revolution AI is driving in talent intelligence, recruiting process and talent management. My guest this week is Jason Cerrato, Senior Director Product Marketing at Eightfold AI. Jason has a unique combination of experience, having been a talent acquisition practitioner and leader as well as an industry analyst before working on the vendor side. This combination of experience gives him a unique insight into the change AI is driving in talent acquisition, and he has valuable advice to share. In the interview, we discuss: Why not all AI is the same How AI is changing Talent Intelligence The importance of adjacent skills Unlocking more diverse talent pools Being dynamic, real-time and agile in recruiting Identifying learning capabilities How AI is changing Talent Management Internal talent marketplaces Free Agent skills Advice to TA leaders on AI strategy What we can expect in 2022 Listen to this podcast in Apple Podcasts.

When I launched this podcast almost seven years ago, I had an expectation that I was in it for the long haul, but I couldn't have imagined that 400 episodes later, I would be publishing two episodes a week, and the audience would still be growing. Thank you for listening and for your support; it means so much to me. In keeping with the show's theme for this 400th episode, I want to look forward and not backwards. 2021 has been a year for talent acquisition like no other, and I believe we are seeing trends emerge that will shape recruiting for the next decade or more. I've had some fantastic guests on the show this year, and I wanted to showcase highlights from five interviews that shine a light on some of the innovations and trends that have made 2021 so important, and that will, in turn, have a significant impact in 2022. Interviews featured in this episode: Ep 333: Automation, Simplicity and Experience Ep 331: Transforming Recruitment Marketing Future Live: DE&I Ep 395: The Challenges Of Recruiting Recruiters Ep 375: The Magic Of Behavioural Science Listen to this podcast in Apple Podcasts. A full transcript will appear here shortly.

Perhaps the only thing that is clear about the future is that it will involve a lot of uncertainty, disruption and change. As we've heard from all of my recent guests on the show, talent acquisition transformation is now happening in ways we could not have predicted 18 months ago. So what can Talent Acquisition leaders do in 2022 to help their teams navigate an ever more volatile business landscape? My guest this week is Ira Wolf. Ira is President of Success Performance Solutions and a well-known author, speaker and commentator on the changing world of work. In our conversation, Ira shares some valuable perspectives on what employers can do to support their employees to make the behavioural changes needed to be effective in our new never normal. In the interview, we discuss: The perfect storm that has been brewing for years Why we are living on an exponential curve of change Complexity with no predictability Resistance to behavioural changes How can employers accelerate change to match the exponential landscape? Being comfortable being uncomfortable Abilities, character and environment The importance of company culture Grit and resilience Teaching people to unlearn How does talent acquisition need to change What increases the effectiveness of technology? What can we expect in 2022 Listen to this podcast in Apple Podcasts.

One of the things I have been doing on the show this year is investigating new technologies in the assessment market. As the speed of adoption increases, it's essential to understand the actual science behind what is being developed. I've always been fascinated by language and what we might be able to learn from the words that people use. With that in mind, I was very keen to talk to this week's guest. Mike Durland is CEO of Receptiviti. Receptiviti has a robust scientific methodology that uses language data to uncover emotions, personality, and psychology. This is essentially an interview in two parts. In the first half of our conversation, Mike talks about what we can learn from applying science to language. In the second half of the conversation, he shares some important insights that Receptivit has uncovered about the effect of remote and hybrid working on different parts of the workforce. It's fascinating stuff. In the interview, we discuss: The relationship between psychology and language The secret life of pronouns Applications for recruiting What are people saying about work? How happy are people working from home? Has the pandemic driven an increase in empathy at work? The different effects of the pandemic on senior and junior employees How to be a great place to work What can we expect in the future? Listen to this podcast in Apple Podcasts.

Digital transformation remains a crucial issue for most organisations. The pandemic has exponentially accelerated the pace of change, with companies scrambling to supply products and services to meet the demands of our increasingly digital economy. The need for digital skills and continuing issues of gender diversity are two of the implications for talent acquisition. TA leaders must have a strong understanding of the evolving digital landscape. My guest this week is Bev White, CEO of Harvey Nash. Harvey Nash have a long starting reputation for providing market intelligence via their annual CIO survey. This year the research has been refocused as the Digital Leadership Report. Bev has important insights to share around the role of talent in the future development of the digital economy. In the interview, we discuss: The background to the Digital Leadership Report Key findings Who are the digital leaders within organisations? The unacceptably slow growth in the increase of females in digital leadership positions The rise of flexible and hybrid working and why this is cause for optimism What can employers do to improve gender diversity? Creating systemic, sustainable change Are digital skill shortages holding back growth? Investing in apprenticeships The vital importance of reskilling Opening up new talent pools via remote working How is recruiting evolving, and what role is technology playing What can we expect in 2022 Listen to this podcast in Apple Podcasts.

We often talk about evolution in talent acquisition. That has always seemed appropriate in an area where the pace of change has been relatively slow compared to other areas of the corporation. However, what we are seeing now is much more like a revolution as talent shortages, changing business priorities, and rapid technological advancement send shock waves through the industry. So what does talent acquisition transformation now look like, and how are employers moving at pace to keep up with the changing landscape. My guest this week is Yasar Ahmad, Global VP of Talent at HelloFresh. Yasar is only six months into his role but has quickly embarked on an ambitious recruiting transformation strategy that is already showing tangible results. In the interview, we discuss: Talent acquisition challenges at Hello Fresh Recruiting maturity From 1.0 to 4.0 and beyond Investment from senior leadership Driving a vision based on candidate experience Putting talent intelligence at the core Hiring and retaining recruiters by communicating a long strategy and building a sense of purpose The transformation roadmap The role of technology Automation Turning candidates into customers Hiring in 24 hours Sustainability in recruiting Listen to this podcast in Apple Podcasts.

Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 386: Future Talent Acquisition Trends Ep 387: Assessment Innovation Ep 388: Candidates In Control Ep 389: Automated Sourcing Ep 390: Strategic AI Ep 391: Scaling Hiring At Speed Ep 392: Leveraging Recruiting Technology Ep 393: Hiring From Marginalised Groups Ep 394: Lessons From Startups Ep 395: The Challenges Of Recruiting Recruiters Listen to this podcast in Apple Podcast

We've been talking continuously about challenging talent markets on this podcast since March. However, we've not so far mentioned the one specific skill shortage which is affecting everyone. The pressure on many employers to scale up their talent acquisition functions is immense, but hiring experienced recruiters has arguably never been tougher. So what can companies do to attract and retain experienced recruiter talent while also building capacity and capability? My guest this week is Amy Schultz, Global Head of Talent Acquisition at Canva. Canva has been scaling up at speed over the last few years, and Amy has some very valuable perspectives and experiences to share. In the interview, we discuss: The recruiting landscape at Canva The current challenges recruiting recruiters when talent supply is even tighter than it is for software engineers Perceptions of talent acquisition within organisations Attracting and retaining experienced recruiters Investing in developing skills to build rather than just buy-in New sources of recruiting talent Raising up and celebrating the profession. Work, craft and impact Building peeks rather than fixing potholes Humans and technology The broadening scope of talent acquisition teams What should TA leaders be focusing on in 2022 Listen to this podcast on Apple Podcasts.

Although I've tended to work with very large enterprise businesses as a consultant, I've always been fascinated by startups and the lessons larger, more established companies can learn from them. Although the actual execution will always be different, I think there are some real insights around how smaller, more agile companies think about talent, candidate experience, and recruiting technology. My guest this week is is Ben Butler, Head of People at Dublin based tech startup Evervault. Ben has worked for startup and scale-up companies on both sides of the Atlantic. He has a really fresh approach to talent and some great insights to share. In the interview, we discuss: Recruiting challenges in technology The power of a strong value proposition Cutting through the noise Building effective outreach and automating follow up How do you keep great people? Building culture while scaling Democratising information Build speed into a tech stack for competitive advantage The future of recruiting Listen to this podcast on Apple Podcasts.

For many years I've been reading about the work UK retailer Timpson does to hire ex-offenders and other marginalised groups. What they do is a win win win situation. It's a win for the ex-offenders who get a job, it's a win for society as employment is a crucial part of breaking the re-offending cycle, and it's a win for Timpson as they get access to a large talent pool. Now more than ever, employers need to be challenging traditional policies and beliefs to think differently about hiring. With that in mind, I'm absolutely delighted to welcome Darren Burns, Timpson's National Recruitment Manager and Head of The Timpson foundation, to the show. As well as running Timpson's own ex-offender hiring initiatives, Darren also advisors other companies looking to do the same, and he has some unique experience and advice to share In the interview, we discuss: The work of The Timpson Foundation Timpson's motivations behind recruiting ex-offenders Breaking the re-offending cycle Working with prisons in the recruiting process The benefits of employing ex-offenders Advice to other employers Accelerator prisons and prison reform What's next for Timpson Listen to this podcast in Apple Podcasts.

Talent Acquisition is having to evolve at speeds we have never seen before, and recruiting technology is playing a central role in enabling this transformation. However, the recruiting technology ecosystem has never been more complicated and confusing. Building an effective tech stack can be challenging. My guest this week has a considerable amount of advice to share on the best ways to leverage recruiting technology in the dynamic environment employers are currently operating in. Ryan Dull is the Founder and CEO of Sagemark HR and an expert in pairing best fit technology, innovative process and industry best practices. In the interview, we discuss: Talent Acquisition challenges Technology adoption Building Tech Stacks to improve efficiency and increase conversion How much of recruiting will be automated How do TA leaders make sense of the market? Stakeholder buy-in and support The impact of vendor acquisition and investment on customers Broader technology trends to keep an eye on for the future Listen to this podcast in Apple Podcasts.

In today's talent markets, speed is critical when it comes to securing talent. Maintaining speed and quality when hiring is being scaled up is a challenge and is also a position many employers are now in. My guest this week is Katie Morrow, VP of People Operations at Podium. Podium is a rapidly growing business, and Katie has some great insight to share on scaling up hiring without losing speed or damaging the candidate experience. In the interview, we discuss: Scaling up talent acquisition High touch candidate experience The mind shift from relocation to remote Demonstrating company culture in virtual hiring Connecting people to the mission of the business Childcare The role of technology What do the next 12 - 18 months look like Listen to this podcast in Apple Podcasts.

As I mentioned in the previous episode, with recruiting evolving so quickly, I will be dedicating a lot of time on the podcast to providing deep dives into how AI and Automation are being deployed to solve real life recruiting challenges. Conversational AI is a big topic at the moment, with a shift taking place from simple chatbots to sophisticated tools that can radically improve the candidate experience, speed up hiring and allow TA leaders to redeploy their human team members to higher-value tasks. So what are the thoughts processes, decision journies and implications of putting AI at the heart of your TA strategy? My guest this week is Shannon Hughes Swayney, SVP of Human Resource US at Prosegur. Prosegur uses conversational AI strategically throughout their employee lifecycle and has done an enormous amount of work to ensure that it reflects their employer brand values in an authentic and helpful way. In the interview, we discuss: Talent Acquisition challenges Putting AI at the heart of strategy Building a talent lifecycle solution and supporting candidate success The decision journey Basing a chatbot on a real person and embedding brand values Scripting and tone of voice Engagement, retention and compliance The balance between AI and humans ROI and results Advice to TA leaders The future of Talent Acquisition Listen to this podcast in Apple Podcasts.

Recruiting Automation is finally moving from a theoretical concept to pragmatic reality. A combination of the unique pressures talent acquisition is currently under and some quantum leaps forward in technology means automation is becoming a smart solution for an increasing number of employers. However, I know that this currently throws up more questions than answers for many TA leaders, so over the coming weeks and months, I'll be doing some deep dives into the practicalities of automation with practitioners who have hands-on experience. We've recently had a couple of episodes looking at screening via conversational ai, and in this episode, I wanted to explore the growing trend towards automated sourcing. My guest this week is Mike Smart, a hands-on recruiter and Global Talent Leader at Devo. Devo is having a lot of success using automated sourcing to deal with some tough recruiting challenges, and Mike has some valuable insights and advice to share. In the interview, we discuss: Dealing with the mismatch in supply and demand of talent Helping hiring managers understand the reality of current hiring dynamics How employers can stand out on LinkedIn Automating manual processes Augmenting recruiters with intelligent technology Finding undiscovered candidates Can you effectively automate candidate outreach in a way that resonates? The power of being persistent Advice to Talent Acquisition leaders on the reality of automation What does the future look like? Listen to this podcast on Apple Podcasts.

Challenging talent markets and the increasing adoption of AI-driven technology are driving a revolution in recruiting. We now see recruiting automation happening in many ways, and it's becoming clear that talent acquisition is changing forever. So how can employers use AI and automation technology to benefit recruiters and hiring managers and radically enhance the candidate experience? To help answer these questions in a practical way, I have two brilliant guests: Rhonda Lloyd, Director of People Solutions & Recruiting at Webhelp and Barb Hyman, CEO at Predictive Hire. In the interview, we discuss: How Webhelp is addressing recruiting challenges across the globe Putting candidates in control Is this the most innovative time we've ever seen in talent acquisition? Humans don't scale Automation and Smart Technology Finding undiscovered talent The end of the resume? Giving personalized feedback to every candidate Increasing both speed and quality Re-imagining the role of the recruiter Ethics and transparency Advice to talent acquisition leaders around AI vendors Why the future is personalized Listen to this podcast in Apple Podcasts.

Over the last couple of years, I've become fascinated by the innovation in the tools available to assess candidates in the recruiting process. While there are a growing number of impressive technologies and techniques, up to this point, it has actually been quite challenging to get solid case study evidence of effectiveness. My guest this week has recently run a case study based award process for assessment innovation that provides the evidence of adoption and success that we have been looking for. I'm delighted to welcome Netherlands based consultant Bas van de Haterd back to the show. Bas has been on the podcast a few times showcasing new thinking in assessment and, in this conversation, talks us through five very different case studies of assessment innovation in action. In the interview, we discuss: Assessment innovation and adoption Using inclusive assessment techniques to broader talent pools and increase diversity Improving recruiter efficiency and effectiveness Mapping cognitive capabilities and ignoring resumes Lessons in spotting long term potential from elite sport Alleviating burn out Measuring ROI over long periods of time Mitigating bias What can we expect to see in 2022 Listen to this podcast in Apple Podcast.

As I say in pretty much every interview on the podcast, predicting the future accurately is impossible. However, identifying and tracking the trends that will shape the future is not just possible; it is essential for any kind of strategic approach to talent acquisition. It's very clear that we are at the start of a new phase in the evolution of recruiting, and understanding where we are heading has never been more critical. My guest this week is Kevin Wheeler, Founder of The Future of Talent Institute. I've known Kevin for over a decade now, which is long enough to understand just how skilled he is at identifying the trends that matter. In the interview, we discuss: What is the purpose of talent acquisition, and is it structured in the right way? Why is internal mobility so hard How does talent acquisition need to evolve Workforce flexibility Recruiting automation and the future of recruiters Investment levels in recruiting technology Exponential Growth Upskilling and reskilling What has surprised Kevin the most in the last two years What can we expect to see in 2022 Listen to this podcast in Apple Podcasts.

Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 377: Strategic AI Ep 378: Values Driven Retention and Recruiting Ep 379: The Right To Remain Human Ep 380: Transformational Hiring Ep 381: People First Automation Ep 382: HR’s Impact On Talent Brand Ep 383: Recruitonomics Ep 384: Diversity In Action Ep 385: Aligning Talent Acquisition & Talent Management Listen to this podcast in Apple Podcast

As external talent markets get ever more challenging, internal mobility is becoming a more significant issue. Unsurprisingly then, one of the major themes of the past year has been the ever closer relationship between talent acquisition and talent management. So how are the most innovative companies holistically looking at talent acquisition and talent management, and how is technology helping them. My guest this week is Lisa Niesen, Head of Talent Management Solutions at SHL. Lisa has been doing a lot of work at the intersection of talent acquisition and talent management and has some valuable insights to share. In the interview, we discuss: What effect are challenging external talent markets having on talent management? The growing importance of retention and mobility Career paths and development opportunities to keep people engaged Rethinking traditional career structures The role of assessment and technology Gathering insights on skills Being better with data Advice on bringing talent acquisition and talent management together within the organisation What does the future look like? Listen to this podcast on Apple Podcasts.

There is a lot of talk about Diversity, Equity and Inclusion in talent acquisition, but when you dig below the surface, the amount of practical action happening doesn't live up to the promises made. A few weeks ago long time friend of the podcast Bas Van De Haterd introduced me to one of the most inspiring recruiters I've spoken to for a long time. Eugène van den Hemel helps employers recruit talent from communities that are historically underrepresented in the job market. In the last few years, he has been doing some pioneering work helping to connect refugees with employment opportunities and, in so doing, opening employers' eyes to an incredible pool of talent. In the interview, we discuss: Recruiting to make matches that matter Dealing with inaccurate preconceptions The power of humans meetings humans The problem with current thinking on certifications Advice to employers looking to hire refugees Broader leaning for recruitment in a time of automation and technology Jobs For Humanity What is the future of recruiting? Listen to this podcast in Apple Podcasts.

Talent markets are crazy, recruiting is tough, and it can be challenging to get any sort of perspective on what is going on. So how can we make sense of everything and, in a world that feels out of control, what can talent acquisition professionals actually do that will make a difference. My guest this week is Andrew Flowers, Labor Economist at Appcast. Andrew is combining traditional labor market analysis with Appcast's unique proprietary data into Recruitnomics. Recruitnomics combines cutting edge insights with real-world business applications making Andrew overview of market trends in this interview a must listen for everyone. In the interview, we discuss: Job market trends Data sets and sources Key variable and levers Wage growth The impact of government support The continuing influence of the pandemic Rising recruiting costs Will things ever "normalize"? Skinny application flows Politics and policies Programmatic tools Advice to talent acquisition professionals Long term trends to keep an eye on Listen to this podcast in Apple Podcasts.

With everything that is going on in the market, it is more important than ever to understand the factors that make people feel positive enough to want to advocate for their employer or feel negative enough to want to leave their job. My guest this week is Marcus Buckingham, Head of Research, People and Performance at The ADP Research Institute. Marcus is well known in the industry for doing pioneering research work. He has just realised a report with a new model that measures the impact and performance of HR through the lens of employee experience. The results are fascinating and illustrate just how much influence the performance of HR can have on a company's talent brand. In the interview, we discuss: The current state of the market and the reassessment of work The HR XPerience Score Measuring the effectiveness of HR through employee experience Can HR drive positive employee behaviours? What are the levers to create a great experience? How HR experience drives talent brand How HR can drive attrition Characteristics of a high scoring HR function Results that run counter to current megatrends The importance to humans of being seen at work What does the future look like Listen to this podcast in Apple Podcasts.

Recruiting automation via conversational AI is proving to be an effective way to help solve some of the unique challenges in today's talent markets. But how are employers actually using it, what benefits are they getting, and how do they manage the balance between humans and machines. My guest this week is Victor Gaines, Senior Vice President, Talent Acquisition at Aveanna Healthcare. Aveanna has been using automation technology to vastly increase efficiencies in its recruiting process. Victor has some exceptional advice and insights to share on choosing and implementing technology, as well as some fascinating thoughts around the future of recruiting. In the interview, we discuss: Talent acquisition challenges in the home care market Working at scale when speed is a critical issue The role of technology in creating internal and external efficiencies Building an engaging candidate experience with automation Being people first Balancing technology and humans Advice to TA leaders on evaluating and buying technology What to look for in vendor partners Screening people in rather than ruling them out The future of recruiting Listen to this podcast in Apple Podcasts.

Digital transformation is currently one of the fundamental drivers of talent strategy for many organizations. Ensuring your company has the right balance of skills is a complex task involving talent acquisition, L&D, retention, internal mobility and an effective HR and Recruiting tech stack. So how are employers managing the complexity of all of this while prioritizing the employee experience? My guest this week is Harm Otten, Executive Vice President Human Resources at DHL Global Forwarding & Freight. Harm has spent the last few years focusing on the talent aspect of digital transformation within his organization, putting recruiting technology at the heart of the strategy. In the interview, we discuss: Digitizing the HR organization Improving the employee experience Creating a job architecture and an internal career marketplace Building an HR tech stack around a core systems The advantages of using end to end recruiting technology The impact of the pandemic on working practice How digital transformation is changing skill requirements in a competitive market The vital importance of EVP and being an attractive employer Being applicant centric Combing cultures after an acquisition The future of recruiting Listen to this podcast in Apple Podcasts

As our working lives become ever more focused on digital screens and devices, how can employers ensure that they support their employees' mental wellness? Also, with the growth of digital tracking and surveillance in work technology, how can HR step up to defend cultures and long term productivity by ensuring people are treated as humans and not machines. My guest this week is Dr Anastasia Dedyukhina, founder of Consciously Digital. Anastasia writes, speaks and coaches extensively around the impact of devices on wellbeing and the challenges around the use of technology at work. In the interview, we discuss: Screens, devices and mental health Establishing boundaries and regaining balance How employers can help Productivity and deep work Digital presenteeism Tracking and surveillance Why HR needs to step up What would an ideal world look like Listen to this podcast in Apple Podcasts.

Keeping employees is as difficult as attracting employees at the moment, and, as ever, it is particularly tough in the tech sector. The relationship between employees and employers is changing, and shared values are a vital part of this. My guest this week is Michel Visser, VP People Success & Enablement at software company Unit4. Unit4 are taking a holistic values driven approach to recruitment and retention. It is also a strategy based on innovation and experimentation, and Michel has some extremely valuable perspectives to share. In the interview, we discuss: Recruiting challenges in tech Talent on the move Making work more than transactional Taking a holistic view of employee success Being innovative with compensation and benefits Meaning versus tokenism Using core values as a compass Demonstrating values through candidate experience What is the future of work? Listen to this podcast in Apple Podcasts.

Talent Acquisition is uniquely challenging at the moment. Impossible talent markets, virtual recruiting, and evolving EVPs are just a small selection of TA leaders' current challenges. At the same time, we are seeing an unprecedented amount of investment and innovation in recruiting technology being driven by AI. So how does everything join up, and how can talent acquisition teams use AI in a strategic way to address the problems they face My guest this week is Rebecca Warren, part of the Customer Success team at Eightfold AI. Rebecca is a former TA leader, which gives her some unique insights and advice to share on using AI strategically. In the interview, we discuss: Talent Acquisition challenges The best way of connecting with candidates in the current environment Looking beyond the resume Using AI to find skill adjacency, talent and potential DE&I, what is happening in practice? Which new ways of working are long term trends How AI can make Talent Acquisition more strategic The evolution of the EVP Practical examples of AI in action Advice to talent acquisition leader on AI What does the future hold? Listen to this podcast in Apple Podcasts.

Recruiting is a challenge for pretty much everyone at the moment, but how do you continue to recruit effectively in a market with long term skill shortages in a country whose borders have been shut for more than 18 months and where applications rates are down by 75%? My guest this week is Lorraine Carr, Talent Acquisition Manager at Class, an Australia based FinTech. Lorraine is using a combination of strategies to recruit successfully in an incredibly challenging market and has some high-quality insights and experiences to share In the interview, we discuss: The current challenges in technology recruitment How talent acquisition at Class has evolved Creating a diverse pipeline The importance of optimizing job ads Candidate experience and the Circle Back initiative Hiring managers and executive stakeholders Preboarding The humanization of EVPs What does the future of talent acquisition look like Listen to this podcast in Apple Podcasts.

Over the last couple of years, I've developed an increasing interest in the use of behavioural science in advertising and marketing and its growing relevance in broader business disciplines. I'm absolutely convinced that it offers a route to incredible innovation in talent acquisition and therefore is something we should all be actively investigating. So what is behavioural science, and what implications does it have for recruiting, diversity and the future of work. There is no one better to explain all of this than Rory Sutherland, Vice Chairman of Ogilvy. Rory is one of marketing most original thinkers and influential speakers. He is a pioneer of behavioural science in business, and it's a huge privilege to have him on the show to share his thoughts about talent and talent acquisition. In the interview, we discuss: Why Behavioural Science is the science of knowing what economists are wrong about The dangers of defensive decision making Finding psychological truths and the importance of emotions Why Uber has a map Recruiting for diversity of thought How Ogilvy have redesigned the recruiting process to find people of exceptional non-standard ability While the average is not the optimal solution The difference between equality of opportunity and diversity of opportunity Why work is a relational relationship, not a transactional one Cost reduction versus lost opportunities Personalising the value exchange between employer and employee The future of work and why it has taken a pandemic to get us there Follow this podcast on Apple Podcasts.

The relationship between employees and employers is fundamentally changing. The integration of work and life has never been more in focus. Making work better for employees is no longer a wish list item; it is imperative for competitive advantage. So who is leading the way here, and are we seeing a short term trend or a permanent shift? To help answer these questions, my guest this week is Scott Behson, a professor of management at Fairleigh Dickinson University. Scott has recently published a book called The Whole Person Workplace, which explores how employers are building better workplaces by focusing on Work-Life, Wellness and Employee Support. In the interview, we discuss: What is the whole person workplace? Rethinking work What are leading employers doing Flexibility and trust Small companies versus large companies The growing power and influence of employees Workers whose roles are tied to time and place What could the future look like Listen to this podcast on Apple Podcasts.

Talent markets continue to be challenging globally, and employers have to think differently to fill the talent gaps within their organisations. So what strategies are working, and what might the future look like? My guest this week is Heather Moyer. Heather is the President, CEO and Founder of HNM Systems, which provides talent and consulting services to the Telecommunications, Utilities and IT sectors. Heather shares her experience and expertise of working in markets with severe skill shortages and discusses how employers are responding to the current situation. In the interview, we discuss: Talent market challenges Focusing on retention and meeting the needs of employees Career development and mentoring Authentic employee engagement Predictive analytics for talent acquisition Identifying and persuading hard to find talent What could the future look like Listen in Apple Podcasts

Employee experience, hybrid working, DE&I, workforce fluidity, and workplace technology. These are just a few of the challenges employers face as they shape their talent strategies for these disruptive times. So how are the leading companies thinking and behaving, and what lessons are there for everyone else to learn. My guest this week is Tammy Browning, President of KellyOCG. Kelly OCG has recently published their 2021 Global Workforce Agility report, and in our interview, Tammy talks through the findings and identifies what vanguard companies are doing to deal with the current challenges. The current state of global talent markets The main challenges employers are now facing. The relation between leading edge technology and productivity Deploying DE&I strategies across the total workforce Workforce fluidity; bridging talent gaps with contingent labour Why employee experience is critical to overall success The Great Resignation How technology is being deployed and adopted What long terms trends should we be monitoring? Listen to this podcast in Apple Podcasts.

2021 has seen mindblowing levels of investment in HR and Talent Acquisition technology. Work Tech, as it is now becoming known, is strategically critical to talent acquisition, and it is essential that leaders keep themselves up to date with the market. To help us all with this, I'm delighted to welcome George LaRocque back to the podcast. George is one of the leading analysts who track talent acquisition technology, and it was great to get a market update from him. In the interview, we discuss: Why HR Tech is morphing into Work Tech The trends that the pandemic has accelerated Automation Merges, acquisitions and the implications for employers Advice to employers on shaping Work Tech strategies George's new community based Accelerator, Impact WorkTech Listen to this podcast in Apple Podcasts. A complete transcription of the episode will be posted shortly.

It is an absolute delight to be back after a slightly longer summer podcasting break than I was anticipating. I've nearly finished my book and, most importantly, have put a lot of time into planning the future of RecruitingFuture. The first thing to announce is that there will now be a full transcript of each episode in the show notes to make recruitingfuture.com more accessible and more searchable. The transcripts start from episode 369 onwards. I'll have more exciting news to share in the coming weeks, so keep listening and make sure you subscribe to the show whether you get your podcasts. So on with Episode 370, earlier in the year, my long-time collaborator Mervyn Dinnen and I partnered with the team at SHL on a piece of research into the future of candidate experience. We identified six fundamental shifts in thinking which will help employers deliver an exceptional candidate experience and have published all the findings in a new whitepaper. To talk through the six shifts, I'm delighted to welcome one of my co-authors on the whitepaper Sam Whiteman, Head of Solutions at SHL. Enjoy the conversation, and please download the whitepaper once you've had a listen. In the interview, we discuss: • The current state of candidate experience • The employer brand opportunity • Translating lessons from consumer experience into candidate experience • Automation and asynchronous empowerment • Realistic job previews • Real-time candidate experience optimisation • Offering personalised feedback at scale • Authenticity • Demonstrating Diversity, Equity and Inclusion • The role of technology • Realistic and practical advice for talent acquisition leaders Download the whitepaper Listen to this podcast in Apple Podcasts.

A quick public service announcement, I'm going to be taking a short podcasting break, and the next episode won't be live until the end of August. I'm in the final stages of finishing my latest book Digital Talent which I'm writing once again in collaboration with Mervyn Dinnen, and I need a couple of weeks to entirely focus on getting the final draft finished and over to the publisher. Obviously, this is an excellent chance for you to catch up with any recent episodes you might have missed, available as ever wherever you get your podcasts and also fully searchable on www.recruitingfuture.com. The podcast will return before August is out, and I have some really inspiring content lined up for the next few months and beyond. So on with the show. Talent markets are a challenge globally, and talent markets for high-quality digital talent are particularly challenging at the moment. At times like these, recruitment marketing becomes mission-critical, and content that genuinely engages with the target audience brings a competitive advantage. My guest this week is Keren Halperin, VP of People at Tel Aviv based startup Swimm. Keren has considerable experience scaling digital teams in the most challenging talent markets and some brilliant insights to share on using high-quality content to turbocharge recruitment marketing. In the interview, we discuss: • Dealing with a challenging talent market • What motivates developers to move jobs • Extending channels of connection • Types of content • Messaging that resonates • Respect and transparency • What makes a high-quality candidate experience • Advice to TA leaders • Predictions for the next 12-18 months Listen to this podcast in Apple Podcasts.

People with disabilities represent 15% of the global population but are often left out of diversity initiatives, programs, surveys, and even basic conversations about workplace inclusion. Recent research from Global Disability inclusion and Mercer on the engagement gap of employees with disabilities shows a difference in some areas of up to 13% lower than non-disabled colleagues. So with many employers seeking to do better with equity, inclusion and belonging, what can they be doing to address this problem. To help us get some more insights into the issues, my guests this week are the research report authors Meg O’Connell, CEO & Founder of Global Disability Inclusion and Pete Rutigliano, Senior Principal at Mercer. In the interview, we discuss: • The State of Disability Employee Engagement Study • Employer attitudes to disabilities • Attitudinal barriers and dispelling myths • Research methodology and scope • Reasons for the engagement gap • The employee experience for people with disabilities • Building the right level of trust to allow people to be themselves • Hidden disabilities • The benefits of inclusion • Lessons from the pandemic • Hopes and predictions for the coming years Listen to this podcast in Apple Podcasts.

For many employers, the move to virtual recruitment processes was an unplanned one. Eighteen months from the initial shock, though, long-term benefits are emerging, and it is clear that the recruiting process is evolving permanently and irreversibly. It is essential that talent acquisition professionals understand this change and support it with technology that is fit for the new purpose. This week's guests are Tom Pugh-Jones, Partner at Pentire Group and Euan Cameron, CEO at Willo. Tom has used technology to evolve processes and transform his local recruitment business into an operation that leverages a global talent pool to serve an international client base. Euan is an entrepreneur building the technology that has helped Tom make such a quantum leap forward with his business. In the interview, we discuss: • The challenges of the traditional interview process • Accessing global talent pools • The candidate and hiring manager experience • Why specialist software is essential • The power of asynchronous working • The current state of talent markets • Prediction for the future of recruiting Listen to this podcast in Apple Podcasts.

With external talent shortages set to become the long term trend, many employers have to evolve their talent strategies to ensure they have the skills to be competitive. Reskilling, focused redeployment, and talent marketplaces are vital parts of this, so what is it that employers should be doing to make sure they are set up for the future? My guest this week is John Morgan, President of Lee Hecht Harrison, global specialists in workforce transformation. John has some great insights and valuable advice to share for all employers as we navigate these continually disruptive times. In the interview, we discuss: • How the pandemic has affected talent markets and how employers are evolving their strategies • The right skills for digital transformation • Career pathing in the digital economy • Holistic approaches to talent management • Focused redeployment and open talent marketplaces • Doing talent mobility well. • How will things evolve over the next two years? Listen to this podcast in Apple Podcasts

One of the topics I get asked to cover frequently is the growth of the corporate executive recruiting function. So with that in mind, I've partnered with ESIX, The Executive Search Information Exchange, to bring you a series of three interviews exploring the key trends and issues in corporate executive recruiting. In the previous two episodes, we looked at the evolution of corporate executive recruiting and what employers should be doing to improve the diversity of their executive teams. For the final interview in this short series, I'm talking to Eric Goldstein, Global Head of Executive Talent Attraction at SAP. We discuss how long term talent engagement is starting to play a more significant role in executive recruiting, the growth of data-driven decision making and what the future might look like. ▪ Topics covered in the interview: ▪ Hyper competitive talent markets ▪ Proactive executive talent engagement ▪ Engaging at scale and offboarding conversations quickly. ▪ Involving hiring managers effectively ▪ Unbiasing assessment ▪ Measuring quality of hire ▪ Onboarding, integration and accountability ▪ Lessons learned around improving diversity. ▪ What is the future of corporate executive recruiting Listen to this podcast in Apple Podcasts.

One of the topics I get asked to cover frequently is the growth of the corporate executive recruiting function. So with that in mind, I've partnered with ESIX, The Executive Search Information Exchange, to bring you a series of three interviews exploring the key trends and issues in corporate executive recruiting. In episode 363, we talked about the evolution of corporate executive recruiting; in this episode, I want to explore diversity at the executive level and how employers can do better. My guest is Elizabeth Wallace, Head of Portfolio Talent at HG, and she has some valuable insights and advice to share. In the interview, we discuss: ▪ How the pandemic is changing executive recruiting ▪ Opening up diverse talent pools with flexible working ▪ Diversity, Equity and Equality ▪ Assessment for development, not selection ▪ Social Mobility ▪ Challenging recruiting norms ▪ The value of talent to organisations and talent as a business function ▪ Transparent, human leadership ▪ Hopes for the next 12 to 18 months Listen to this podcast in Apple Podcasts.

One of the topics I get asked to cover frequently is the growth of the corporate executive recruiting function. So with that in mind, I've partnered with ESIX, The Executive Search Information Exchange, to bring you a series of three interviews exploring the key trends and issues in corporate executive recruiting. In the first interview of the series, my guest is Simon Mullins, Chief Facilitator of ESIX. ESIX run a yearly membership, and in our discussion, Simon gives us an exclusive preview of the results of this year survey, highlighting the key trends the pandemic is driving in corporate executive recruiting. In the interview, we discuss: ▪ Background to ESIX ▪ The growth of the corporate executive recruiting function ▪ Pandemic driven trends ▪ Reducing time to hire ▪ The executive talent market ▪ Interview and assessement ▪ Location flexibility ▪ Diversity challenges ▪ How onboarding is changing ▪ Simon's hopes for the next 18 months Listen to this podcast on Apple Podcasts.

I'm publishing this episode the week of Women in Engineering Day. Skill shortages in STEM professions continue to be a big problem for many employers, and diversity is also a significant issue. However, research shows that there is a diverse and highly qualified workforce of STEM professionals who are currently struggling to return to work after a career break. So why is this the case, and what should talent acquisition professionals do to address the situation? My guest this week is Natalie Desty, Founder and Director of STEM Returners. STEM Returners is a programme to help employers recruit, develop and retain the best available talent, and to enable highly qualified and experienced candidates to re-start their careers. Natalie has some excellent insights and advice to share. In the interview, we discuss: ▪ Why Natalie started STEM Returners ▪ The underrepresentation of women in engineering ▪ The STEM Returners Index ▪ Insurmountable barriers facing returners ▪ Why the recruiting process isn't working ▪ Conscious and unconscious bias ▪ Job adverts versus job specs ▪ Advice to talent acquisition Listen to this podcast in Apple Podcasts

The corporate focus on Talent Acquisition is significant at the moment as companies across the world deal with the challenges of getting the right talent into their organisations. But what strategies do talent acquisition leaders need to successfully scale their recruiting operations at a time of such significant transformation? My guest this week is someone who has been scaling recruiting teams in Silicon Valley for a long time. Richard Cho is Head of Recruiting at Robinhood, having previously been with Facebook, Dropbox, Machine Zone and The Chan Zuckerberg Initiative. Robinhood recently made headlines in the industry by acquiring recruiting firm Binc; I am delighted that Richard agreed to come on the show to talk about Robinhood's strategy and share some hugely valuable insights into the way ahead for talent acquisition. In the interview, we discuss: ▪ The recruiting challenges at Robinhood ▪ Building the business case ▪ Don't normalise the extraordinary, have the right foundation of resources in place. ▪ The three levels of talent acquisition technology ▪ Sophisticated data modelling to build capability models ▪ Building specialist interviewing capacity and gathering interview intelligence data ▪ Why diversity is a selection issue, not a pipeline issue ▪ The Binc acquisition and combining two recruiting cultures ▪ What will the future of talent acquisition look like Listen to this podcast in Apple Podcasts

Back in April, I ran a live podcast conference on the future of talent acquisition in partnership with the team at TA Tech. We had ten excellent speakers across five topic sessions, and I'm delighted to be able to bring you the content to you as a series of podcasts. I've released these every Friday for the last few weeks and really hope you have been enjoying them. The last episode in this series looks at the future of AI & the candidate experience. This is a wide-ranging topic, and I was delighted to have two guests who come at it from different angles, Diane Circo, VP of US Talent Acquisition at Siemens and James Saunders, CEO of Attrax. You'll also hear briefly from Peter Weddle from TA Tech at the end as we bring the event to a close In the conversation, we discuss: ▪ How the pandemic is changing candidate expectations ▪ Being flexible and responsive ▪ The advantages of Career Site Systems ▪ Human moments of impact in the balance between AI and recruiters ▪ Data & intelligence ▪ Innovation in automation ▪ Strategic segmentation ▪ What will the recruiting process look like in two years? ▪ Advice to employers on designing the candidate experience of the future Listen to this podcast on Apple Podcasts.

The impact of the pandemic means that in 18 months, we've moved from discussing theories around the future of work to debating the practicalities. Fully remote, fully back in the office, hybrid working, the discussion and the publicity around the decisions companies make will dominate the HR news cycle for months if not years to come. One of the key advantages of remote working is the ability to broaden talent pools across borders. However, this does come with complications. To discuss the challenges and advantages, my guests this week are Shane Nolan, Head of Technology & Emerging Business at IDA Ireland and Louise Kelly, a tax partner with Deloitte in Ireland. In the interview, we discuss: ▪ The work of IDA Ireland ▪ Productivity improvements from remote work ▪ Enhancing skills and retraining ▪ Tax implications of employers working remotely across borders ▪ When is remote too remote? ▪ From theory to practicalities ▪ Regulatory and compliance issues ▪ What will the next 12 - 18 months look like Listen to this podcast in Apple Podcasts.

There is currently much debate and discussion about the talent shortages a number of markets across the world are currently experiencing. There is a lot of focus on the issues caused by the pandemic, but it is important to remember that a lot of the challenges talent acquisition teams are facing are part of existing long term trends that the pandemic has just accelerated. My guest this week, returning to the show to share his unique perspective on the current state of talent markets and talent acquisition, is Tim Sackett, co-host of the HR Famous podcast and President of HRU Technical Resources. It's always great to have Tim on the podcast, and he didn't disappoint this time around. In the interview, we discuss: ▪ Adding nuance to the remote working debate ▪ Long term talent market issues ▪ How is TA changing? ▪ Improvements in automation and recruiting technology ▪ Mitigating bias ▪ What should TA leaders be focusing on ▪ What is on Tim's radar for the next 12 to 18 months Listen to this podcast on Apple Podcasts.

Back in April, I ran a live podcast conference on the future of talent acquisition in partnership with the team at TA Tech. We had ten excellent speakers across five topic sessions, and I'm delighted to now be able to bring you the content to you as a series of podcasts. I'm releasing these every Friday for the next few weeks, so if you don't want to miss them, make sure you have subscribed to the show. Following on from the Recruitment Marketing, Recruitment Advertising, and DE&I sessions I've already published, this week's episode looks at Recruiting Automation. This is a big topic, and I was delighted to have two guests who come at it from very different angles, Trent Cotton, VP Talent Acquisition at Bureau Veritas Group and Roberto Angulo, CEO Recruitology. In the conversation, we discuss: ▪ The possibilities of recruiting automation ▪ Speed of adoption ▪ Organization size ▪ Key strategic elements ▪ The future of Natural Language Processing ▪ The future of AI ▪ A balance between humans and machines ▪ How do the candidates feel about automation? ▪ Where are we heading in the future? Listen to this podcast in Apple Podcasts.

As digital transformation accelerates even faster, the market for data analysts, data scientists and data engineers continues to grow exponentially. So how do employers make sense of this talent market to hire the right skills for their business, and can data science be applied to the process itself to drive better outcomes? My guest this week is Tim Freestone from Alooba, a company that is helping to answer these questions and change the way data and analytics skills are assessed. Our discussion is extensive, and Tim shares some valuable insights relevant not just to recruiting data professionals but also broader talent acquisition strategies. In the interview, we discuss: ▪ Job definitions in data science and the current state of the talent market ▪ Issues with traditional recruiting processes ▪ Why the CV is a poor quality data set ▪ Generating structured data around skills ▪ Removing unconscious bias ▪ Pragmatic analytics, automating repeatable tasks and human intelligence ▪ How will recruiting evolve in the next 3 to 5 years? Listen to this podcast in Apple Podcasts.

Back in April, I ran a live podcast conference on the future of talent acquisition in partnership with the team at TA Tech. We had ten excellent speakers across five topic sessions, and I'm delighted to now be able to bring you the content to you as a series of podcasts. I'm releasing these every Friday for the next few weeks, so if you don't want to miss them, make sure you have subscribed to the show. Following on from the Recruitment Marketing and Recruitment Advertising sessions I've already published, this week's episode looks at the role of technology in the future of diversity, equity and inclusion. I was joined in the discussion by two brilliant guests, Trina Hymes, Global VP of Sales at Diversity Sourcing Platform Talenya and Global Communications and Branding Leader Charu Malhotra. In our conversation, we discussed: ▪ Is the increased focus on DE&I actually making a difference ▪ Common recruiting biases ▪ Starting with inclusion ▪ Sourcing diverse talent ▪ The role of leadership ▪ Agility through technology ▪ How technology can help and how it can't ▪ Visions for the future Listen to this podcast in Apple Podcasts.