
Predictable B2B Success
537 episodes — Page 7 of 11

Ep 237Insight selling: How to increase pipeline with powerful financial analytics
Dr. Stephen Timme is the President and Founder of Finlistics, a B2B sales leadership company that promotes insight-led selling. FinListics teaches B2B sales professionals how to elevate their sales to the C-suite. FinListics currently operates in more than 32 countries worldwide and continues to expand its global footprint annually. With a beginning in academia, Dr. Timme was a finance professor at Georgia State University when Fortune 500 companies would often approach him for consulting projects. Eventually, he was asked by UPS to work with them for a year, which led to another and additional consulting roles. After several years of teaching and consulting, Dr. Timme left academics to begin FinListics to help sellers help buyers by: 1) telling them something they don’t know, 2) showing the business and financial benefits of their solutions, and 3) make their life easier Dr. Timme's financial background and experiences with buying executives help him provide sellers with answers to these requests. In this episode, he shares from experience how we can use insight selling to increase pipeline with powerful financial analytics. Insights he shares include: Why sellers don't believe they have anything new to share with potential/future buyersWhat is insight sellingHow to use financial analytics to drive growth via insight sellingWhy sellers should develop an executive mindsetWhy get a handle on executive compensationHow to get to know a customers industry in order to offer insightsHow to connect the dots for buyers with financial insightsWhat is the power of one and why use itHow do you go from value proposition to making a business caseand much much more...

Ep 236How to use thought leadership marketing to grow at 1500% every year
Sagar Sethi is the Managing Director and founder of Digital Marketing Agency Xugar - a growth-oriented digital agency. With more than a decade of experience in digital marketing. Xugar was started in 2017. In this episode, Sagar shares his experience in using thought leadership marketing to grow at 1500% every year. Insights he shares include: Why is there a lot of churn and burn in the market when companies look to get marketing helpDo all roads in thought leadership marketing lead to better word of mouthHow does thought leadership help with lead generationHow to correlate building a personal brand vs the company brandHow to use thought leadership marketing to position yourselvesHow to best pick the channels to focus on for thought leadership marketingDo you really need a strong brand presence to initiate thought leadershipand much much more ...

Ep 235How to use powerful influencer seeding strategies to easily drive rapid growth by 457%
Cody Wittick is the Co-Founder and Managing Partner at Kynship. Prior to co-founding Kynship, Cody began his journey at QALO, the brand that created the silicone wedding ring. Over the course of 5 years, he built out a robust influencer program of 500+ influencers, all through the foundation of seeding. This included contracting thousands of micro-influencers in a variety of industries to produce monthly UGC and organic posts, while also working with household names such as Lebron James, Jason Aldean, Mike Trout, and Dale Earnhardt Jr. Cody is passionate about equipping and educating brands to build out strong influencer programs that generate revenue. In this episode, Cody shares his experiences to tell us how we can use powerful influencer seeding strategies to easily drive rapid growth by as much as 457%. Insights he shares include: What is Influencer seedingHow to build a community of influencers around the brandHow to do influencer marketing for B2B brandsWhat change are we seeing on a macro level with influencer marketingIf a brand wants to start leveraging influencer marketing today, what steps should it takeHow do you measure the ROI of influencer marketingUnderstanding your brand story and finding others who can tell it best.and much much more ...

Ep 234How to read faster and drive sales over $65 million like Howard Berg
Howard Berg has been recognized for setting the world record for speed reading. He is listed in the 1990 Guinness Book of World Records for reading more than 25,000 words a minute and writing more than 100 words a minute. Howard majored in Biology and then completed a four-year psychology program in one year. His graduate studies at several New York City colleges focused on the Psychology of Reading. He has been interviewed over 3000 times including on radio and television programs like Neil Cavuto, Jon Stewart, and Live With Regis. His brain-based learning strategies have been hailed as a major breakthrough in publications like Forbes, Men’s Health, Red Book, and Bottom Line Magazine, and have been featured in dozens of newspaper interviews throughout North America. Howard’s Nightingale-Conant program, “Mega Speed Reading,” grossed over $65,000,000, and established him as a leader in brain-based learning In this episode, Howard shares how we can read faster and retain more to drive personal growth and revenue. Insights he shares include: Why most people don't believe they can accomplish what Howard tells them they canWhy do most people struggle to retain knowledge if they read fasterHow and why Howard went about learning to read faster and retain moreThe science behind how to read faster and retain moreHow to read faster and retain moreHow can busy people apply what they are learning to build their brands and businessesWhat kind of questions should we be asking ourselves when we’re reading a book to extract the maximum value from itRecommendations with regards to note-takingWhat does reading fast mean for understanding content, concepts, and new wordsThe skill people need to develop when learning how to read faster and retain moreWhat EQ strategies we can employ to read faster and retain moreand much much more ...

Ep 233How Mint Mobile achieves over 90000% revenue growth in 5 years
Aron North is the Chief Marketing Officer at Mint Mobile, and has been making headlines with the brand since 2016. Prior to his promotion in 2019, Aron joined Mint Mobile as the SVP of Marketing and Creative, where he spearheaded the initial development of the brand’s marketing department and creative efforts. Since then, Aron has led the launch of countless buzz-worthy campaigns and initiatives, driving the brand to 90,000% revenue growth over the last 5-years. Key campaigns include crossovers with Match’s Satan, where the devil himself takes a job working for "Big Wireless" — the place from hell; a Super Bowl stunt that involved swapping a $5million ad buy for a $130,000 print ad, and using the savings to increase customer data limits on all plans (free of charge); and a recent campaign with Major League Baseball’s Bobby Bonilla, offering users 25 years of wireless service for only $100/year. In this episode, he shares the secrets behind the extraordinary growth he has been able to fuel in a predictable fashion. Insights he shares include: Mint Mobile's big marketing campaigns and strategy behind itThe basis for Mint Mobile's empathetic marketing strategy that has resulted in over 90,000% revenue growthHow to use everyday events and occurrences in your empathetic marketing strategyHow to incorporate visual components that are in line with your empathetic marketing approachLessons learned from big brands/other brands and applied to MintWhat Mint Mobile does instead of focusing on campaignsAron's thoughts on influencer marketing and disrupting the marketplaceHow to include customers' voices in your marketing strategyAron's thoughts on empathy and customer experience while building a brandand much much more ...

Ep 232How to craft a magnetic presentation speech and win over your audience
J. T. Compeau is the CEO of The Content Interpreter. J.T. works with thought leaders, C-suite members, and entrepreneurs as a speechwriter and presentation consultant across industries, skill sets, and stories. He works with clients to extract their greatness and infuse it into their content. J.T.'s background in advertising and marketing has provided him with experience s which has now led him to help business owners be able to create both a personal brand as well as brand their companies using a narrative. In this episode, he shares how we can craft a magnetic presentation speech to win over our audience. Insights he shares include: The self-limiting beliefs speakers often possessWhy scaling a business is not a good enough "why" to share with others or in a presentation speechHow to best capture snapshots of your experiences to inject in your presentation speechHow to define a good presentation speech versus an ok oneAudience before contentThe four parts of a good speechWhy structuring your speech so importantWhat to do to ensure your goals line up with the audience's goalsHow to work with event organizers to ensure the success of your speechHow to best deliver a speech in differing circumstances online, offline, small groups, packed stadiums, etcHow to be conscious of our nervous habits and yet command the audience.and much much more ...

Ep 231How to triple your revenue via powerful paid advertising campaigns
Guy Rozman is an online advertising professional and for over 10 years, I have been working with some of Israel's fastest-growing startups like Fiverr, Yotpo, and Outbrain leading them to do just one thing--grow their revenues with high-impact digital advertising campaigns. He has recently founded Mediaflowzz, which is a boutique online advertising agency that lives and breathes performance marketing. He and his team get excited about nerdy, cutting-edge digital advertising tech. In this episode, he shares his experiences to show us how we can triple our revenues via powerful highly targeted paid advertising campaigns. Insights he shares include: Why you can't measure PPC campaigns in a vacuumthe two variables B2B companies need to look at to determine whether a prospect could be a good clientHow to get data faster without wasting resources to inform future campaignsWhy copywriting is so important for your PPC campaignThe real way to measure the impact of your PPC campaign (most companies don’t have a clue)How best to determine your value proposition for your ad campaignsHow to best stand out in saturated marketplacesHow to harness the power of PPC campaigns for ABMThe platform that offers the best targeting capabilities for the B2B space.Examples of companies that we can learn fromand much much more ...

Ep 230How Simon Bedard helps people exit their roles for personal and business growth
Simon Bedard is the Founder and CEO of Exit Advisory Group, a boutique M&A firm, that also provides a range of advisory services focused on exit strategies and maximizing company value. Simon’s experience spans over 20 years in the finance, investment, energy, and technology sectors. As an entrepreneur, Simon has started, bought, and exited companies. He has also had significant experience in the corporate sector, including one of Australia’s largest banks, in their Institutional Banking & Global Markets division. Simon is also the host of BUY BUILD SELL, the podcast for entrepreneurs looking to acquire, grow, or exit a business. In this episode, he shares his experience as to how we can exit our roles while driving business growth and growing personally. Insights he shares include: What do business owners get wrong or blindsided by as they attempt to grow their businessesWhy Simon disagrees with the way most people value businessesThe key pillars we should look for to get an accurate sense of where our business is atHow to approach maximizing the value in a businessCan we expect to maximize a business owner's time as well while using Simon's frameworkExamples of companies that Simon has helped and outcomes achievedHow to grow your business online and manage needs and goalsHow do we change the dynamics of the buying process where the buyer has control to one where the seller has greater control over the processand much much more ....

Ep 229How to find and interpret financial insights that really drive growth
Rob is an entrepreneur and founder of Insight Matters, which provides financial reporting & analysis to small & mid-sized consultancies and agencies because they deserve the same insights as corporate CEOs. Rob started his career in the corporate world full of management meetings and delegated responsibilities. He quickly shifted to entrepreneurship, but after running several ventures across the globe, he realized he had the skills to better serve small entrepreneurs. In this episode, he shares how we can find and interpret powerful financial insights that drive growth. Insights he shares include: Numbers are the sexy side of the business and how to read financial statementsWhy most entrepreneurs don’t pay enough attention to their finances How to read financial statements to get the data that you needThe data that business owners often miss outGetting the right level of detail in bookkeeping Why business owners should not be doing the books Important things that business owners should check in their books How to hire an external bookkeeper that knows how to ask questions The growth of your business relies on the way you handle bookkeeping How to read financial statements and analyze your revenue before bringing in new costs to your business It’s okay to be ambitious but always plan for the worst-case scenario How your staff cost ratio impacts your business’ revenue Why prioritize cash flow over your revenue and profit and much much more ...

Ep 228How to build a thought leadership strategy that compounds growth over time
Ashley McManus is the Senior Director of Global Marketing for Smart Eye, the global leader in eye-tracking software solutions. With over 10 years of B2B tech marketing experience, Ashley was part of the branding team that led to the successful exit of startup Affectiva for $76.5 million in 2021. As a speaker at multiple events, conferences, and conventions Ashley has positioned herself as a thought leader in the marketing space. She also hosts her own podcast, “Affectiva Asks”. A marketing leader with deep expertise in inbound marketing. She is really good at breaking down challenges, coming up with creative solutions, and driving results quickly, within budget. In this episode, she shares her experiences to tell us how we can build a thought leadership strategy that compounds growth over time. Insights she shares include: Does creating a new category and thought leadership work together? If so whyHow Ashley defines thought leadershipFoundational elements of a thought leadership strategyExamples of a thought leadership strategyThe place that original research has in thought leadershipHow to best determine the big ideas and your unique point of viewHow to add customer stories and their voice to the process of building your thought leadershipHow to get your team involved with thought leadershipThe correlation between thought leadership and partnership marketingWhat does successful partnership marketing look likeand much much more ...

Ep 227How to solve the challenges of outsourcing services to scale growth
Wouter Delbaere is the CEO of Mangtas a Singapore-based B2B global outsourcing platform for teams and agencies. Wouter took lessons and experiences working for financial firms to the start-up world only to experience failure before finally finding traction with Mangtas. In this episode, Wouter shares his insights as to how we can solve the challenges of outsourcing services to scale business growth. Insights he shares include: Wouter's journey in finding product-market fitThe challenges of outsourcing services and how to overcome themHow Wouter overcame the challenges of outsourcing servicesHow to test a hypothesis quickly to decide whether to invest in it or notPrinciples behind Wouter's growth journey to dateHow Wouter created a solution to overcome the challenges of outsourcing services by addressing problems with existing solutionsHow Wouter makes tech decisionsGrowth factors in developing both sides of the marketplaceand much much more ...

Ep 2264 key elements for a b2b go to market strategy that drives growth
Christina Del Villar, the author of a new marketing book Sway. Christina provides actionable strategies to listeners around B2B and SaaS marketing - peppered with relatable stories from her years in the trenches. She is a twenty-five-year Silicon Valley go-to-market and marketing strategy expert. Using the GRIT marketing method, Christina helps B2B companies boost revenue growth by accelerating pipeline. In this episode, Christina shares her thoughts and experiences on the 4 key elements for a b2b go to market strategy that drives growth. Insights she shares include: Why businesses do not have a proper b2b go to market strategyWhy knowing your customers and their specific needs is a big part of your strategyIf a b2b go to market strategy is the foundation then how do build out repeatable/recyclable processes and systemsWhy marketing should own the go to market strategyWhat is GRIT marketing and why use itWhy use maps of influenceWhy Christina named the book SWAYCritical elements that companies need to tick off in order to have a viable b2b go to market strategyShould marketing own revenueand much much more ...

Ep 225How to find and embrace your leadership voice to spur growth
Sophie Wadsworth is an executive coach, writer, and nonprofit consultant. She has a passion for helping mission-focused leaders tell their personal and organizational stories. Previously Sophie worked as an adjunct professor of English and, for over fifteen years, served as a nonprofit executive and public speaker. Drawing on her leadership and storytelling expertise, she coaches leaders to develop their stories and craft inspiring communications for keynote audiences, community stakeholders, and prospective funders. Sophie is the author of a collection of poems, Letters from Siberia, and was recently chosen as a storyteller for WGBH’s Stories from the Stage, an award-winning WORLD channel series. In this episode, she shares how we can find and embrace our leadership voice to spur business growth. Insights she shares include: Why do some people believe that they don't have any stories worth tellingWhy do leaders need to find and develop their leadership voiceIs storytelling part art and part scienceWhat distinguishes a leadership voice from othersHow to listen and be conscious of the stories around usThe best way to record stories without it being obviousHow to overcome hangups with being vulnerable and yet developing the culture we want to seeHow to go about developing your leadership voice with examplesHow to develop a leadership voice that speaks to different personalitiesKey elements we need to develop in our leadership voiceHow to steal from those we admire to develop and grow our own voiceand much much more ...

Ep 224Educating customers through content: How to drive growth fast
JP Clement is the CEO of Boomtime. He has over 30 years of experience in marketing, digital strategy and product management for companies ranging from startups to global brands such as Madison Square Garden, General Mills, DFS Group Ltd., Johnson & Johnson and National Geographic. JP has worked for or helped companies in both the B2C and the B2B sectors and founded three digital strategy and marketing agencies after working for many years on the corporate side of marketing. He shares his experience and insights to show us how we can go about educating customers through content to scale business growth fast. Insights he shares include: Do businesses still struggle to measure their marketing efforts? if so whyWhy do you spend the time to educate customers - what does that look likeHow educating customers through content can help you build your authorityHow does educating customers drive word of mouth resultsThe best ways to educate your customers through contentWhat educating customers through a content strategy looks likeTips on how to educate customers in the acquisition stageThe various KPIs — key performance indicators — to consider when designing your marketing strategyHow to decide when future customers have received enough educationand much much more ...

Ep 223How to beat the odds and accelerate the growth of your business
Angel Ribo is known as The CEO Confidant, is an Influencer, LinkedIn strategist, International TV Host, Public Speaker, CEO Consultant, Board Member, Philanthropist, frequent Podcast Guest. Angel also sits on the board of the Evolutionary Business Council, an organization with more than 350 global transformational leaders with a combined reach of well over 600 Million people. In the last 21 years, Angel has helped more than 1,500 CEOs in 33 different countries to Accelerate the growth of their businesses. He was born near Barcelona, has lived in 8 countries, and speaks 5 languages. Accomplished entrepreneurs and corporate CEOs hire Angel to bridge the gap globally for expansion and exposure to grow their businesses. In 2017, he launched his international foundation, Wisdom for Kids, which has helped more than 1000 underprivileged kids in Latin America become entrepreneurs using their local resources. In this episode, he shares his perspective on how we can beat the odds and successfully accelerate the growth of our businesses to expand internationally. Insights he shares include: Why Angel helps businesses with growth and international expansionHow to align your personal purpose with that of your business purposeWhat Angel means by influencer marketing in practical termsHow to scale a business successfully with this one prerequisiteWhy put compassion at the forefront of strategyThe best approach to recruiting and hiring the right talentHow to scale a business successfully and beat the oddsWhat does that kind of scale look like on a personal leveland much much more ...

Ep 222How customer service and loyalty can drive a profit of 8.2 million per day
Over the past three decades, as a Senior Executive, Paul Rutter has managed and guided some of the largest and most luxurious cruise ships in the world. According to a Cruzely study, cruise lines can make up to $8.2 million in profit per day before the pandemic. These experiences have taken Paul to speak on stages all over the globe where living with his customers, clients, and co-workers was a way of life. His time on the high seas has taught him that through approaching customer service with the intent to exceed his customer’s expectations, rather than just meet them, higher levels of customer satisfaction, retention, loyalty, and repeat business can be experienced. Paul is the author of “Repeat Business Inc: The Business of Staying in Business” and You Can’t Make This Ship Up”, a hilarious look at the lessons leaders use that apply at sea and land-based businesses. In this episode, Paul shares his lessons learned from his experiences with cruise lines to show us how customer service and loyalty can drive growth quickly. Insights he shares include: Is the customer always right?How to create win-win outcomes despite encountering difficult customersHow to use customer service and loyalty to drive growthThe more than perfect service model to help drive customer service and loyaltyWhy having good customer service is not good enough How do you create remarkable experiencesThe role of culture and empathy in forming remarkable customer service and loyalty experiencesCustomer service metrics to watchHow to reimagine service to drive lifelong loyaltyWhy a guarantee of wonderful experiences drives profitsand much much more ....

Ep 221How unique personality profiling in the workplace can drive growth fast
BJ Stromme is an Alaskan-based independent entrepreneur for over 40 years. She has earned top recognition rewards, worldwide incentive trips, and presented training to national and international groups of leaders. BJ is also an author, business trainer, personal coach, and speaker who has built two successful businesses and knows the ups and downs of working for yourself. This is also why she is of the opinion that having a coach is invaluable! In this episode, BJ shares how using unique personality profiling in the workplace can drive growth fast. Insights she shares include: Why BJ advocates for using personality profiling in the workplace as a key lever for business growthWhy use another personality profiling tool when there are so many availableThe dark side of personality profilingHow does "Are you my flock?" workHow to use personality profiles in the workplace to build culture drives growth predictablyHow to better understand an individual's motivations based on their personalityThe four quadrants to personaility profiling in the workplaceHow to dertemine the based fit for certain roles with persoanility profiles in the workplaceHow to bring out the best in people given the constant change we experience in the workplaceHow best to gauge engagement in the workplaceand much much more ....

Ep 220How to grow 4.4 million in ARR in 3 years by driving great customer service
Rajiv Lamba is the CEO of Singapore-based Neurosensum a CX research startup that services 75 clients globally (including Nestle Danone and DBS). Using his tried and tested B2B Enterprise SAAS model he grew Neurosensum from $0 to $4.4m ARR in just 3 years. Rajiv is a CX pioneer, Southeast Asian Entrepreneur, and B2B SaaS leader who successfully grew his first research startup from $0 to $14m in sales in 6 years before a successful trade exit. Rajiv won the "Entrepreneur of the Year Award" in 2019. In this episode, he shares how we can develop customer empathy through customer experience actionable data and insights to drive great customer service and business growth. Insights he shares include: The origins of Surveysensum and NeurosensumWhy use surveys to better understand customers as opposed to other methodsWhy customer empathy is the answer to understanding your customers betterHow to embed the voice of the customer into the organizationHow to get data scientist type actionable insights that further customer empathy and business growthHow Southeast Asia fares with customer experience and customer empathyIs customer experience still a viable basis for differentiating a business brandHow do we ensure we are gaining insights in real-time or close to it in order to act in an agile mannerHow to avoid survey fatigueHow you should think about loyalty and implementing programs that add to the customer experienceand much much more ...

Ep 219How to create a bootstrap B2B SEO strategy to gain over 4 million users
Farzad Rashidi Co-founder of Respona, the all-in-one digital PR and link-building software that combines personalization with productivity. Farzad Rashidi is also the Director of Marketing at Visme. At Visme his marketing efforts have helped the company gain over 4.5 million users and pass 1.5M monthly organic traffic they currently get around 3 M monthly visits. Farzad's goal is to help other companies achieve the same success via Respona. In this episode, he shares how we can create and bootstrap a B2B SEO strategy to gain over 4 million users. Insights he shares include: How good does your content need to be for effective content marketingWhat makes acquiring links a tedious part of any B2B SEO strategyHow to incentivize people into collaborating with youHow Farzad recommends we select whom we reach out toHow best to balance paid advertising vs SEOA critical piece of any B2B SEO strategyRespona's north star metricShould the media or traditional journalists still have a place in your marketing planHow AI, VR and AR impact a B2B SEO strategyand much much more ....

Ep 218How CORs project profitability perspective powerfully drives growth fast
Santi Bibiloni is a co-founder and CEO of COR, one of the fastest-growing AI companies in the world providing data analysis for hourly rate service companies including major advertising agencies, attorneys, and any service-based company dependent on turning a profit using billable hours. Prior to COR he founded Balloon Group, one of Argentina’s fastest-growing digital agencies, among other businesses. Today he continues to grow COR and is also a Sales and Fundraising mentor at 500 Startups as well as speaker and jury in big technology, advertising and entrepreneurial events. In this episode, Santi shares how CORs project profitability perspective powerfully drives growth fast. Insights he shares include: What COR is and how it got startedWhy Santi is going after a $50T marketSome of the questions Santi asked to evaluate the problem he wanted to solve in the early daysWhy Santi decided to go through 500 startupsWhy create a new category around project profitabilityWhat kept Santi going even when the possibility of being successful was remote at bestHow they approached building a minimum viable productHow he found product-market fit around project profitabilitySanti’s customer acquisition strategy early on for COR and why he made a massive pivot in his business modelHow Santi thinks about pricing for CORSanti’s advice around sales for a B2B startupHow COR has built out predictable business growthWhy and how culture has become a key area of focus with CORand much much more ...

Ep 2176 elements of a brand messaging strategy with examples to drive growth
Michael Leibowitz is the founder of Mind Magnetizer. Michael worked as an industrial designer for a number of years before a fascination for human behavior led him to study behavioral neurology and become a master practitioner of Neuro-Linguistic Programming. Combing his experiences in brand development and behavioral neurology led to his current work helping businesses understand how our brains are wired and how brands perform. In this episode, he shares the elements of a brand messaging strategy with examples to drive growth. Insights he shares include: His journey with brand developmentHow understanding how our brain works drives how brands performThe relationship between empathy and a brand messaging strategyWhat does the brand attraction process/framework look likeHow to create remarkable brand experiencesHow to build trust via our brand messaging strategyHow to best uncover your beliefs and brand identityHow to craft your brand messaging strategy and brand messagesHow to ensure you are finding traction with your strategyand much much more ...

Ep 216Data-driven decision making examples: How to leverage customer insights to drive growth
Michael Laps is Yoghurt Digital's Strategy Director and Co-Founder. Michael specializes in customer behavior research, user experience, and all things search. With a background in client services at both traditional advertising and digital agencies, Michael has worked on digital campaigns for household names like ANZ Bank, H&R Block, Converse, P&O Cruises, Jurlique and the NRL. He is also a guest lecturer at UNSW and Macquarie Business School and was the recipient of the Australian Marketing Institute's 'Future Marketing Leader' award. In this episode, he shares his experience to share how we can leverage customer insights to drive growth with data-driven decision-making examples. Insights he shares include: Why some businesses don't invest in data-driven decision makingWhere the resistance towards data-driven decision making stems fromThe co-relation between data-driven decision making examples and casinosHow to bring about a mindshift in the leadership of organizations with regards to data driven marketingA framework to scale up data inputs and make data informed decisionsCan empathy be brought into the decision making frameworkData-driven decision making examples that we could learn fromPotential pitfalls we need to be aware ofOpportunities within most businesses to make data informed decisionsHow to ensure the data is clean and we are able to remove bias in interpreting resultsand much much more...

Ep 215How to be trustworthy and build a culture of innovation
Dr. Yoram Solomon is a trust and innovation expert. He has published 16 books, 22 patents, and was one of the creators of Wi-Fi and USB 3.0 technologies, for which he was dubbed "TI's Great Innovator." He has founded several startups and sold a startup company in Silicon Valley. He has held various positions from General Manager of a $100m business unit in a Fortune 200 company to a Vice President of Corporate Strategy and Innovation, and to CEO. Dr. Solomon is an adjunct professor of entrepreneurship and innovation at Southern Methodist University, and formerly at the University of Texas at Dallas. In this episode, he shares his experiences and research to show us how to be trustworthy and build a culture of innovation via strong relationships. Insights he shares include: Why is trust important?Is trust a two-way streetWhat's so special about how you look at trust that we haven't heard about beforeHow can you use trust to sell more, or at a higher priceWhere in the organization do you need trust, inside or outside? Which is more importantHow to be trustworthy on a personal levelHow we can ensure we build trust during most interactionsYou seem to combine trust with forming habits. Why? How are those two related and much much more ...

Ep 2145 ways to expand your influence and drive business growth predictably - Part 2
E.A. is an entrepreneur, business consultant, writer, and the founder of Givers University. His humble beginnings were that of the son of a milkman, and at age 16, he started his business career at a commission sales job selling janitorial services to business owners. At the age of 19, E. A. met Sam Robbins, a millionaire who took E. A. under his wing and began to mentor him. At 21, Csolkovits became the Chairman of House of Holland Jewellers, and later at the young age of 23, E.A. Csolkovits became a millionaire. Aside from his numerous personal and professional achievements, E.A. was able to write and publish a total of 180 GIVERS Codes- consisting of The 54 ‘Wisdom For Happiness’ GIVERS Codes, The 54 Wealth For Freedom GIVERS Codes, and The 72 ‘Wellness For Greatness’ GIVERS Codes. In this episode, EA shares more ways to expand your influence and drive business growth predictably. Insights he shares include: How to get feedback in near real-time from mentorsWhy build an advisory community for your businessWhat is the difference between GIVERS Communities & Takers CommunitiesThe four ways in which to grow a businessWhat are the 3 types of GIVERS CommunitiesExamples of each of the 3 types of GIVERS CommunitiesThe 7 steps in building a GIVERS Community around you What do if you want to be a member or start a GIVERS Communityand much much more ....

Ep 2135 ways to expand your influence and drive business growth predictably - Part 1
E.A. is an entrepreneur, business consultant, writer, and the founder of Givers University. His humble beginnings were that of the son of a milkman, and at age 16, he started his business career at a commission sales job selling janitorial services to business owners. At the age of 19, E. A. met Sam Robbins, a millionaire who took E. A. under his wing and began to mentor him. At 21, Csolkovits became the Chairman of House of Holland Jewellers, and later at the young age of 23, E.A. Csolkovits became a millionaire. Aside from his numerous personal and professional achievements, E.A. was able to write and publish a total of 180 GIVERS Codes- consisting of The 54 ‘Wisdom For Happiness’ GIVERS Codes, The 54 Wealth For Freedom GIVERS Codes, and The 72 ‘Wellness For Greatness’ GIVERS Codes. In this episode, EA shares ways to expand your influence and drive business growth predictably. Insights he shares include: Why be a giver as opposed to a takerHow to develop a givers mindset and expand your influenceHow EA's life changed via a chance encounterHow to expand your influence through relationshipsWhy is discernment important in developing your mindsetHow to expand your influence as a giverHow to pick the habits you need to adoptHow to pick a mentorand much much more ...

Ep 212How to improve data literacy skills via microlearning programs to drive growth
Matt is the CEO at QuantHub, responsible for leading the company’s strategy, growth, and operations. Prior to joining QuantHub, Matt spent the last 15 years running product and tech at private equity-backed companies, including building a product and engineering organization at Daxko to deliver 10x revenue growth, 7 acquisitions, and 3 enormously successful recapitalizations in just 10 years. While at Daxko, Matt led the team to deliver the first machine learning/AI solution to the market, predicting customer membership churn and also propensity to donate. In this episode, Matt shares his experience and tells us how we can improve data literacy skills via microlearning programs to drive growth. Insights he shares include: Why data literacy is important and whose responsibility is it to boost data literacy skillsThe difference improving data literacy skills can makeIs data literacy the same for everyoneHow to improve data literacy skills via microlearning programsWhy use microlearningHow to improve data literacy skills by infusing it into the company cultureGood practices to improve data literacyHow to improve data literacy skills across an entire organizationHow to measure success in a data driven workforceHow to best position a business for the future growthand much much more ....

Ep 211Powerful marketing strategies you should copy to grow your company fast
Brady Werkheiser is an SEO analyst for Webstacks which is a company that offers full-stack product teams a business can count on to start, run and grow web operations. In this episode, Brady shares his experience and thoughts on how we can leverage powerful marketing strategies based on developments in the blockchain and cryptocurrency space to scale growth quickly. Insights he shares include: What is blockchain marketingThe correlation between SEO and cryptoAre terms like blockchain marketing taking away from the critical elements of marketing and a focus on peoplePowerful marketing strategies that leverage community building and network effectsHow to leverage network effects to scale tech companiesWhy powerful marketing strategies need a cause and a value proposition to fuel themThe place of storytelling in scaling tech companiesIs blockchain marketing something new or an extension of digital marketingand much much more ...

Ep 2105 mindset shifts that will quickly drive growth and efficiency
Fred Moore is a professional speaker and entertainer. With over 25 years of experience his dynamic and interactive programs have “wowed” audiences all over the country and the world. As a self-employed entrepreneur, he’s had to keep himself motivated and focused on what he wants to get out of life. Making a living as an entertainer is not an easy thing to do and because of that Fred has learned a few things about; goal setting, keeping yourself motivated, personal development, and creating a positive mindset. Mixing his humor and magic with the hard-learned life lessons combined with his improvisational skills he creates a custom one-of-a-kind experience that not only entertains but inspires! In this episode, Fred shares a few critical mindset shifts that we can use to drive business growth predictably. Insights he shares include: Why the problem of productivity is a mindset shift issueIs productivity about attention managementHow to bring focus and attention to the work that needs to be doneThe framework that Fred recommends to bring about a mindset shiftWhy thinking of your mindset as a voice could help?How best to manage stress and boost productivityHow bring about a mindset shift to achieve predictable successHow to best develop internal filters as part of our mindset shiftHow to best manage relationships as we scaleHow to cultivate the attitudes that will serve you best in the long termThe Zig Ziglar quote that helps Fred with his mindset shiftsand much much more ...

Ep 209Business resilience: What is it and how to build it to drive growth
Jesse Kauffman is the Vice President and Lead Consultant of Everyday Business Resilience Group, LLC. He has a successful 17-year career across a broad range of industries, bringing the expertise and skill needed to assist businesses. His experience includes: Developing highly effective global corporate business continuity processes and crisis management training for executive leadership teams and large-scale nutrition and pharmaceutical manufacturing facilities with Mead Johnson Nutrition and AstraZeneca. Large-scale global project management for new product innovations, on schedule and on budget, for Mead Johnson Nutrition. $35 million capital process ownership and leading-edge innovative systems management development for Mead Johnson's North American manufacturing supply chain network. In this episode, Jesse shares his experiences to provide insights into business resilience and how to build it to grow and scale businesses. Insights he shares include: What is business resilience and why is it importantWhy do companies struggle to think about resilience beyond physical infrastructureIs business resilience just a cost or can it help scale businessesThe change that Jesse has encountered with business resilience since he began his journeyThe key drivers that motivate people to plan and evaluate their business resilienceThe dimensions of business resilience we need to considerKey elements to focus on to build and maintain resiliency in your businessHow best to measure and manage resilienceHow culture and leadership drive the resilience of an organizationThe systems approach and adaptability to building resilienceWhy worst-case scenario planning is unhelpful to building resilienceHow best to be resilient despite the increasing interdependence we have on other businesses and their systemsBusiness resilience successes and failures we can learn fromand much much more ...

Ep 2085 ways to multiply your money: how to increase your income quickly
From pro-snowboarder to money mogul, Chris Naugle has dedicated his life to being America’s #1 Money Mentor. With a core belief that success is built not by the resources you have, but by how resourceful you can be. He helps individuals gain a better perspective on fund management and financial literacy. From establishing his startup business to working as a financial advisor on Wall Street, Chris was in a long and rough cycle of financial turmoil—until he learned the million-dollar mindset that forever changed his life. Chris has built and owned 19 companies, with his businesses being featured in Forbes, ABC, House Hunters, and his very own HGTV pilot in 2018. He is currently the founder of The Money School™ and Money Mentor for The Money Multiplier. His success also includes managing tens of millions of dollars in assets in the financial services and advisory industry and in real estate transactions. In this episode, he shares his experiences and thoughts around the best ways to multiply your money and increase your income quickly. Insights he shares include: Why don't people know how to be in control of their moneyWhat do the wealthy do that is different from the restHow do we change our money mindsetWhy leverage uninterrupted compound interestAs business owners and executives, how can we apply the principle of compound interest without taking on additional risksWhat is the Money MultiplierHow can we use debt and line of credit to our advantageHow can we use the money multiplier in countries that don't have the institutions you have in the USAThe best ways to multiply your moneyChris's take on real estate vs stocks vs cryptoWhy Chris invests in real estate and how he leverages his investmentsOther mistakes businesses make when it comes to money management and money multiplicationTime tested and proven success principles for scaling business and wealthand much much more ...

Ep 207Low code automation: how to prepare for the future of business growth
Andie Dovgan is the Chief Growth Officer at Creatio. Andie is a results-driven leader with 15+ years of experience in enterprise-level SaaS sales and worldwide business development Creatio is a global software company providing a leading low-code/no-code platform for process management and CRM. Creatio's expertise lies in such areas as digital transformation, low-code/no-code development, processes automation, and customer engagements. In this episode, Andie shares how we can use low code automation to prepare for the future of business growth without using extra resources and burning through cash. Insights he shares include: What is low code automationWhy consider low code automationThe difference between low-code vs no-codeTrends that are accelerating the adoption of low and cloud-based softwareHow does low code automation compare with other enterprise-level solutions which address specific requirementsHow Creatio approaches client acquisitionWill issues of compatibility and integration be even more of a challenge in the future with the rise of low code and no-code solutionsHow companies should approach using low code and no-code solutions that benefit their business objectivesHow to save time and resources while implementing low code or no-code solutionsThe best ways to address security concerns given the plethora of tools and resources availableand much much more ...

Ep 206Business Operations: How to build a scalable structure that drives growth
Alicia Butler Pierre is the founder of Equilibria, Inc. an operations management firm. Alicia trained as a chemical engineer. After years of working in the engineering profession she decided to move from New Orleans to Atlanta and as a result of that move decided to start her own business. Part of the evolution that came from starting her own business led her to invent the Kasennu ™ framework for business infrastructure and ultimately write the world’s first book about it. In this episode, Alicia shares how we can build scalable business operations that drive predictable business growth. Insights she shares include: What is business operations or bizopsWhy businesses don't necessarily focus on business operationsWhen do you need a business operations teamWhat should business operations help achieve within a businessShould branding and culture guide the development of bizopsWhat is the Kasennu ™ frameworkHow to use a framework to assess business operationsHow to best determine the most important activities that need to be filled in order to put you in that position where you now have more options to scaleand much much more....

Ep 205B2B sales enablement: How to develop a game plan to drive high growth
Amy McClain is the senior manager of sales enablement at Calendly. She is responsible for scaling and training the SMB, mid-market, and enterprise sales teams to engage prospective customers and win deals. Calendly is a modern scheduling platform for high-performing teams and individuals – enables sales and revenue teams to increase conversion rates faster with personalized links sharing meeting availability, centralize their interactions with integrations to Salesforce, and optimize the customer experience with Workflows for features like automatic meeting communications, such as reminder texts. In this episode, Amy shares her experiences and thoughts on B2B sales enablement and how we can develop a game plan to drive predictable rocketship-like growth. Insights she shares include: The four components to B2B sales enablementCalendly’s journey to rocketship growth and adoption within the enterprise How empathy can improve sales enablement outcomesMetrics for measuring the effectiveness of sales enablementA framework to harness the data available to fuel sales enablement strategiesHow best to ensure that the voice of the customer is incorporated into contentHow Calendly handles lead handoffsHow often Amy's team revisits their audience persona's and whyHow to prioritize and develop content for sales enablementand much much more ... Discover more at https://www.sproutworth.com/b2b-sales-enablement-how-to-develop-game-plan/

Ep 204Investing in a website: How to drive business growth via SEO easily Part 2
Matt Raad is the CEO and Co-Founder of eBusiness Institute (a digital training organization and is passionate about helping others to buy online businesses.) and with his wife Liz, they have been recognized as Australian experts in buying online businesses. Matt is also a highly successful website investor, angel investor, and digital educator who has over 25 years of experience in mergers and acquisitions of businesses from $1M up to $20Million. Matt is regarded, as Australia's leading expert in training total beginners how to buy websites, website valuation, website due diligence, and investing in digital assets. The eBusiness Institute's digital training programs, help high-income earners transition, from their job or business income to leveraged passive website income, so they can secure their future and own real online assets that can be sold for 20-50x their monthly income! In this episode, Matt shares his insights and experiences gleaned from years of experience. He shows us how to go about investing in a website that drives business growth via SEO easily. Insights he shares include: An approach to keyword research when investing in a websiteHow to best group keywords when investing in a websiteHow best to link internal pagesHow to think about getting traffic to your siteThe best way to manage links as your site growsHow get your site and content promotedWhat Matt wants more business owners to know about digital marketingand much much more ...

Ep 203Investing in a website: How to drive business growth via SEO easily Part 1
Matt Raad is the CEO and Co-Founder of eBusiness Institute (a digital training organization and is passionate about helping others to buy online businesses.) and with his wife Liz, they have been recognized as Australian experts in buying online businesses. Matt is also a highly successful website investor, angel investor, and digital educator who has over 25 years of experience in mergers and acquisitions of businesses from $1M up to $20Million. Matt is regarded, as Australia's leading expert in training total beginners how to buy websites, website valuation, website due diligence, and investing in digital assets. The eBusiness Institute's digital training programs, help high-income earners transition, from their job or business income to leveraged passive website income, so they can secure their future and own real online assets that can be sold for 20-50x their monthly income! In this episode, Matt shares his insights and experiences gleaned from years of experience. He shows us how to go about investing in a website that drives business growth via SEO easily. Insights he shares include: Why consider investing in a website as a growth strategyHow do you ascertain whether a website is worth investing in given where you're at currently, in your businessWhat sort of criteria should we look at when acquiring a websiteHow to estimate/calculate the ROI on your investment of investing in a websitePerforming due diligence prior to making an investmentRisks, issues, and control requirementsMistakes made in buying websitesWhat process should we follow when taking over a website and planning future growthand much much more ...

Ep 202What is outreach marketing and how to use it to drive growth
Andy Cabasso is a digital marketing professional, speaker, lawyer, and occasional wedding officiant. He is the co-founder of Postaga, an all-in-one platform for link building and email outreach – that helps agencies and marketers build traffic and relationships. Prior to Postaga, he started, grew, and then successfully sold a digital marketing agency, JurisPage. In this episode, Andy shares what outreach marketing is and how we can leverage it to scale business growth predictably. Insights he shares include: Why Andy started Postaga and how he found product-market fitWhat is outreach marketingThe difference between email marketing vs. outreach marketingAdvantages & disadvantages of outreach marketing Examples of outreach marketingHow to create a successful outreach marketing strategyThe best ways to personalize your outreachAndy's tips on podcast guestingand much much more ....

Ep 201How to use the essential keys to leadership success that scales growth
Tom Kereszti is an industry influencer and is a highly sought-after coach, speaker, educator, and mentor. Tom’s book C-Suite and Beyond was published by Harper Collins and covers his approach to leadership comes from a lifetime of international experience. He has built and led executive teams in Fortune 500 companies in Europe, Asia, the Middle East, Latin America, and the United States. His accomplishments include establishing global alliances, acquiring companies, leading successful start-ups, and creating brands. Tom is also a certified member of the John Maxwell Group, a leadership training organization built to grow and equip others to do remarkable things and lead fulfilling lives. Tom’s servant leadership principles are time-proven and founded on biblical principles. In this episode, he shares from his wisdom and experiences how we can use the essential keys to leadership success that scales business growth. Insights he shares include: What is leadership success and what does that mean in practical termsUnderstanding good vs bad leadershipWhy look to the Bible for leadership success principlesWhy Tom believes leadership is influenceWhy does leadership success start swith youThe role of faith in acheiving leadership successThe 4 keys to leadership successand much much more ...

Ep 200How to build a powerful business operating system that drives growth
Murray Smith is a certified implementer who heads up Grip6 Implementation, which uses the Entrepreneurial Operation System (EOS) to help organizations achieve laser focus to better reach their goals. Murray is a graduate of MIT Sloan School of Management, with a 15-year background in law enforcement. He has also established and restructured organizations at an executive level for ten years and is now helping small to medium-sized businesses by implementing the Entrepreneurial Operating System. His diverse skills and experience provide a different perspective on business and achieving outcomes. In this episode, he shares his perspectives on how we can build a powerful business operating system that drives growth for our company. Insights he shares include: Why use a business operating systemWhy Murray recommends the use of Entrepreneurial Operating systems (EOS) as a blueprint for constructing your own business operating systemThe six components of EOSHow to get everyone on the same page with regards to the operating systemHow to balance numbers and people's motivations and desiresHow best to deal with issues that businesses run intoWhat are 90-day sprints or rocks and why they are an integral part of any business operating systemWhy Murray recommends the use of scorecards in any businessLevel 10 meetings and their effectiveness in keeping business operating systems on trackThe leadership abilities needed to make things happenand much much more ...

Ep 199Personalized video email: How to craft and drive networking growth
Darin Dawson is the Co-Founder and President of BombBomb, a Human-Centered Communication Platform that enables users to use simple, personal video messages to leverage their best asset…themselves. Darin's on a mission to re-humanize the planet and he wants to start with your business communication. He believes that human beings have intrinsic value and that every person deserves to be seen, heard, and understood. In this episode, he shares his insights and experiences with how to craft personalized video email:s that puts your sales and networking growth on steroids. Insights he shares include: Why use personalized video emailsThe best ways to provide an extraordinary customer experience via video emailsHow to scale communication and networkingExamples of video emails that led to predictable growthHow to use video effectivelyHow video cuts down on volume and delivers real value, insteadWhy Zoom and other asynchronous communication do not capitalize on the human element of video conferencing and how to solve itHow personalized video email messages allow you to leverage that human element, but on your customer's terms — which, ultimately, delivers a much better experienceHow videos can put your networking on steroidsWhy a video created the right way is a game-changerand much much more ...

Ep 198How to create a predictable revenue stream that rapidly drives growth
Jim Barnish is the Founder and Managing Partner of Orchid Black (OB), a boutique firm designed for tech-forward, growth-stage companies seeking to grow smart and grow fast. Spanning 400+ years of combined experience and more than $35B in combined value creation, OB’s team of highly skilled operators has repeatedly driven success across all stages of business from growth to exit. Jim has 15 years of leadership experience in global and integrated operations, M&A, and strategic go-to-market planning including deep operational and investment experience at startups and scale-up businesses. Through those experiences, Jim has created and curated a collection of proven, data-driven processes and methodologies to help companies build scalable and fundable VC-ready solutions—accelerating organic growth. In this episode, Jim shares how we can create a predictable revenue stream that rapidly drives business growth. Insights he shares include: Jim's obsession with growth and exits (acquisitions)Agile, but focused planning process to drive resultsShould creating a predictable revenue stream be tied to a founders exit strategyWhat does value creation in light of creating a predictable revenue stream look likeHow to create a predictable revenue engineCommon issues found from Jim's experience in creating a predictable revenue streamHow to scale a business quickly and safelyThe best way to mitigate risks while making big growth bets that pay offScaling via direct and indirect organic growth Talent challenges as companies scaleand much much more ...

Ep 197How to craft a trust-based data-driven marketing strategy that drives growth
Jarod Spiewak's interest in writing led him to discover Search Engine Optimization (SEO). All of his clients were looking for SEO-prioritized content and eventually, he was tasked with writing an article on how to do SEO. That led to a revelation that he could take on clients of his own and that is when he decided to build Blue Dog Media. and now Comet Fuel. In this episode, Jarod shares his insights on how to craft a trust-based data-driven marketing strategy that drives growth. Insights he shares include: The difference in being data-driven vs data-informedThe benefits of using big data in marketingWhy businesses don't really so much on data to inform their marketing strategyHow to educate people around using data to inform your strategy and bring about a change in approachEasy to implement data sources that any business can useHow to pick the right tools to leverage data for your businessHow to build trust in what you say and doExamples of data-driven marketing strategies and results obtainedThe best ways to collect data around experiences and empathize with customersHow to craft data storiesand much much more...

Ep 196How to use Pinterest for B2B marketing: 10+ smart ways
Alisa Meredith is a Pinterest Product Specialist at Tailwind, a social media scheduling tool for Pinterest and Instagram that helps your content get real results in less time. She’s also the founder of Alisa Meredith Marketing in which she delivers traffic and leads to businesses with content, social, and especially visual marketing. She believes sharing ideas for how Pinterest can grow a business is thrilling and loves helping businesses that don’t have much time to spend on their marketing. In this episode, Alisa shares how we can use Pinterest for B2B marketing to drive growth predictably. Insights she shares include: Why Meredith considers Pinterest to be more of a search engine than a social network.Why should B2B businesses consider Pinterest marketingHow should businesses decide if Pinterest marketing is right for themHow Pinterest can help you meet your business objectives.What type of content Pinterest creators are adding to the platformWhether Pinterest followers really matterHow you should be thinking about story pins todayHow you should be divvying up your time creating content for PinterestHow to optimize for lead generationHow to grow your follower baseExamples of poor Pinterest B2B marketing and good Pinterest B2B marketing And whether repinning is still a thingand much much more ....

Ep 19510+ ways to use personal branding for business owners and executives to drive growth
Ian Moyse is the Chief Revenue Officer, OneUp Sales, is also an industry cloud social influencer and is widely published on matters of Cloud and Sales Leadership. Ian moved from a sales role to a management role at age 23, developing over the years into a Sales Leader, in the Cloud Industry. He is experienced in cloud & software sales/marketing - Successfully scaling sales, creating and managing high-performing sales teams & opening new markets. He has experience of a wide range of sales disciplines - building direct, indirect & inside sales teams across UK, EMEA & USA, As well as 10+ years experience in leading direct selling teams In this episode, Ian shares how he has found success as a sales leader by building his personal brand. He shares ways to use personal branding for business owners and executives to drive growth. Insights he shares include: What is personal branding for business owners and executivesPersonal branding for business owners and executives vs business brandingThe role and place of a personal branding auditEstablishing your personal brand strategyPersonal branding for business owners and executives - The elements requiredDo you need a brand identityChallenges/mistakes in building out personal branding for business owners and executivesThe role of being the guide in your personal brandand much much more ...

Ep 194Hybrid events: 10 things to consider to drive business growth
Ho Yin Cheung is a serial entrepreneur with an 8 figure Amazon business, a mobile agency, and also a $1M ARR B2B SaaS company. He has over 7 years of experience building remote teams and has worked with Fortune 100 companies like Nike, Best Buy, TJ Max, SunGard, Cardinal Health, and Kaiser Permanente. His new venture is Remo which has rapidly grown to over 100 employees in 25 countries. It is a next-gen video-first virtual space for event organizers and distributed teams. In this episode, Ho Yin shares his perspectives and insights into hybrid events and things we should consider when launching hybrid events to drive business growth. Insights he shares include: Virtual events tend to be a one-to-many form of interaction, how many to many is the key to engagement and achieving your goalsAre there elements of virtual and in-person events that we could leverage for hybrid eventsWhy your engagement is so low, and how to create authentic conversations that lead to successful eventsWhat are hybrid events and is it hype or real?Why use content as a teaser for eventsHow to facilitate small group interactions for virtual and hybridHow to conduct hybrid events properly so participants gain value and are engagedand much much more ...

Ep 193How to create powerful b2b customer loyalty programs that drive growth
Paula Thomas is an independent loyalty marketing consultant, writer and podcast host. Paula has been studying and writing about how to drive loyalty in the convenience retail industry and has now published a book entitled “Driving Loyalty in Convenience Retail” She is a former judge for the UK Loyalty Magazine Awards. Paula found her passion for loyalty schemes while she was working as a Marketing Manager for a major airline 20 years ago. Since then she’s worked on world-leading loyalty schemes for brands including Avios, O2 Ireland, AIB, and The Entertainer Group. In this episode, she shares how we can create powerful b2b customer loyalty programs that drive growth predictably. Insights she shares include: What is a B2B customer loyalty programThe difference between B2C and B2B loyalty programsThe role of the founders mindsetB2B loyalty programs: challenges and opportunitiesExamples of the good B2B loyalty programsGood practices for B2B loyalty programs The best B2B loyalty program rewards that workWhy NPS is a good indicator of customer loyalty dataand much much more....

Ep 192How to create a digital customer experience strategy to drive growth
Dan Gingiss has led marketing teams in nearly every marketing channel — from direct mail to email to social media for over 20 years. He also served in multiple customer service and customer experience leadership roles. Dan combines his professional experience at brands like Discover, McDonald’s, and Humana with tons of real-life examples from B2C and B2B companies of all sizes to recommend actionable, profitable CX solutions. Dan speaks from his experiences of life “in the trenches” at a company he has worked for. He understands those dynamics and challenges and provides unique credibility, including leading a team that won the J.D. Power Award for Customer Satisfaction. In this episode, he shares how we can create a digital customer experience strategy to drive growth predictably. Insights he shares include: Why is spending your marketing budget on attracting new customers wrongIs creating a remarkable customer experience the best sales and marketing strategyWhy Dan decided to write the book - Experience MakerDigital customer experience vs. customer experienceManaging the digital customer experienceWhat is the WISER framework and why use itCommon misconceptions about digital customer experienceDo remarkable customer experiences need to be expensiveHow content can impact the creation of remarkable digital customer experiencesand much much more....

Ep 191How to build customer trust and loyalty to drive business growth
Shep Hyken, CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service and experience expert and keynote speaker, Shep works with companies that want to build loyal relationships with their customers and employees. His focus is on delivering amazing customer service, customer engagement, managing the customer experience, and creating customer loyalty. He is also a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author. In this episode, Shep shares how we can build customer trust and loyalty to drive business growth. Insights he shares include: Do culture and branding need to be reflective of a companies customer loyalty ethosHow do we transition companies that have customer loyalty programs that are more of a sales gimmick to something that is meaningfulLesson learned from the biggest customer service/loyalty turn around example you know aboutMetrics to use as we build customer trust and loyaltyIs the best measure of customer loyalty word of mouth referralsCustomer service only exists because we have broken processes that need fixing - true or falseAre we better off with just having customer success insteadHow do we get customers involved in building loyalty beyond discounts and points so that they feel a sense of ownershipPeople tend to seek out 5-star reviews should we really do the sameAre review sites the best place to raise our social proof or are we letting other forums and organizations determine our social proofand much much more ...

Ep 190How to create brand development strategies for growth driven B2B marketing Part 2
Julius Geis is the founder of ‘Āina, a strategy office that won the 2020 iF Design Award. He is an identity expert who has created brand strategies for over 40 companies. He is the creator of Identity Built Branding™, a new branding process that builds brands from the inside out, guides companies to happiness, and connects people with people. In this episode, Julius shares even more insights into how successful companies go about creating brand development strategies for growth-driven B2B marketing. Insights he shares include: The mistakes businesses make with building their brand identityHow Julius finds clients given the intangible nature of his businessWhat has been a driving force in creating predictable business growth for JuliusWhat sort of stories should we ensure everyone in the organization knowsWhat sort of stories should we ensure everyone outside of the organization knowsHow should we relate the relationships and brand identity with visual components that most people tend to associate with brandingIs there a correlation between identity branding and community buildingand much much more....

Ep 189How to create brand development strategies for growth driven B2B marketing Part 1
Julius Geis is the founder of ‘Āina, a strategy office that won the 2020 iF Design Award. He is an identity expert who has created brand strategies for over 40 companies. He is the creator of Identity Built Branding™, a new branding process that builds brands from the inside out, guides companies to happiness, and connects people with people. In this episode, Julius shares his insights into how successful companies go about creating brand development strategies for growth-driven B2B marketing. Insights he shares include: How best to define brandingWhat are branding identity and brand development strategies and why use themHow Julius facilitates a mind shift to occur with companies he works withIs branding identity creation also an exercise in developing empathyHow to deliver brand development strategies that create a meaningful experience that also match client expectationsHow brand development strategies can build an emotional connection that compels customers to want to repeat the experience.The impact of branding identity on companiesand much much more....

Ep 188How to build an amazing webinar funnel from scratch that drives revenue growth
Elias Zepeda is the founder and CEO of Need Clients Now, a national marketing agency in the United States specializing in customer acquisition. Elias and his team have been helping businesses scale their revenue by building high-converting sales funnels for their business. In this episode, Elias shares why he recommends most B2B companies to use webinar funnels and how to build an amazing webinar funnel from scratch that drives revenue growth. Insights he shares include: What is a webinar funnel Why B2B and SaaS companies should use a webinar funnel How to build a high converting webinar funnel landing page The post-sign up process for a webinar funnel What to keep in mind for pre-event marketing What to keep in mind for post-event follow up Webinar sales funnel - tools & tips The next step after building your webinar sales funnel The place for paid advertising in building out a webinar funnel and much much more ...