Learning Leader Spotlight: Interviews with corporate L&D leaders

On this episode, Zachary Beasley, Director of Enterprise Learning of Synovus, shares his journey into L&D, his vision for the future, and the skills that matter most in today’s workplace. Zachary discusses how AI, predictive tools and simulation-based training are influencing the industry while emphasizing the importance of curiosity, critical thinking and human connection. He also highlights the role of mentorship, the potential of global learning solutions and the value of multiple sources when making informed decisions.Key Takeaways:00:00 Introduction03:44 Transitioning into L&D was driven by the desire to make a broader impact.04:43 The shift toward in-the-moment learning changes how knowledge is applied.06:17 AI and simulation-based training are shaping the future of learning.08:59 Predictive learning offers more personalized development opportunities.11:33 Human connection remains central to effective workplace learning.12:41 Critical thinking and curiosity are essential skills in L&D.15:52 Gathering knowledge in L&D requires multiple sources.Resources Mentioned:Zachary Beasleyhttps://www.linkedin.com/in/zacharybeasley/Synovus | LinkedInhttps://www.linkedin.com/company/synovus/Synovus | Websitehttp://www.synovus.comOpenSesamehttps://www.opensesame.com/?utm_source=chatgpt.comTraining Magazinehttps://trainingmag.com/?utm_source=chatgpt.comGartnerhttps://www.gartner.com/en?utm_source=chatgpt.comAmerican Bankerhttps://www.americanbanker.com/?utm_source=chatgpt.com“The Culture Code” by Daniel Coylehttps://danielcoyle.com/the-culture-code/?utm_source=chatgpt.com Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Kari Borroel,  Executive Director, Head of Operations Quality Learning and Development, GxP Learning, of AstraZeneca, shares her journey into L&D, the changes shaping the industry and her vision for the future of learning transformation. Kari reflects on the impact of AI, the importance of aligning learning with business strategy and the essential skill of flexibility in a rapidly evolving environment.Key Takeaways:00:00 Introduction.02:33 Many professionals find their way into L&D through unexpected opportunities.03:53 A passion for continuous learning is essential for long-term career growth.05:23 AI is driving significant change in L&D, while traditional training models are shifting toward more impactful learning.07:24 Future trends in L&D include faster content creation, automation and smarter integration with business strategy.08:01 Senior leaders are beginning to recognize L&D as a critical driver of organizational success.09:12 Mentorship plays a vital role in developing leadership capabilities and resilience.11:12 Flexibility is one of the most important skills for adapting to constant change.13:42 Leadership development requires rethinking old habits and adapting to new approaches.Resources Mentioned:Kari Borroelhttps://www.linkedin.com/in/kari-borroel-mba-619a593/AstraZeneca | LinkedInhttps://www.linkedin.com/company/astrazeneca/AstraZeneca | Websitehttp://www.astrazeneca.comBersinhttps://www.bersin.comHarvard Business Reviewhttps://hbr.org/“What Got You Here Won’t Get You There” by Marshall Goldsmithhttps://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304 Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Mary Beth Thornton, Director, Organizational Learning and Development of AdventHealth, discusses the evolution of L&D through the lens of skills, business partnership and the integration of AI. She reflects on her career journey, from higher education to enterprise learning, and highlights the importance of adaptability, emotional intelligence and servant leadership. Mary Beth also shares her thoughts on mentoring, the future of personalized learning and the resources she turns to for growth.Key Takeaways:00:00 Introduction.01:40 L&D can drive workforce development through strategic programming.05:00 Industry shifts are placing greater emphasis on skills and AI.08:06 AI is reshaping how skills and personalized development connect.10:05 Mentorship can take many forms and evolve over time.12:22 L&D offers diverse entry points and rewarding career opportunities.13:03 Foundational skills like agility and communication remain essential.14:55 Staying current in L&D requires tapping into multiple learning sources.16:56 Emotional intelligence plays a critical role in leadership and influence.Resources Mentioned:Mary Beth Thorntonhttps://www.linkedin.com/in/mary-beth-thornton/AdventHealth | LinkedInhttps://www.linkedin.com/company/adventhealth/AdventHealth | Websitehttps://www.adventhealth.com/ATDhttps://www.td.org/Harvard Sparkhttps://www.harvardbusiness.org/hbr-spark/“Never Split the Difference” by Chris Vosshttps://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Tom Lahoud, SVP, Learning Advisor Senior Lead, HR of Citi, discusses his career path in learning and development, the evolving relationship between L&D and HR, and emerging trends shaping the future of workplace learning. He shares his perspectives on adaptive and experiential learning, workforce reskilling and the critical skills learning professionals need to become trusted advisors.Key Takeaways:(00:00) Introduction. (01:34) Early experiences in L&D helped build a foundation for creating engaging learning programs.(05:17) Closer alignment between L&D and HR strengthens support for business and talent needs.(07:24) Adaptive learning, experiential learning and reskilling are emerging as core priorities in L&D.(08:27) Personalized learning paths in L&D better address varied skill levels and learner needs.(09:36) Immersive, simulation-driven learning boosts engagement and application in L&D initiatives.(10:33) Reskilling within L&D must target both technical skills and interpersonal effectiveness.(12:21) Mentorship, including insights from mentees, can enhance L&D leadership development.(14:28) Advisory capability, combining change agility, stakeholder management and strategic thinking, is vital for L&D professionals.(16:11) Performance-focused strategies in L&D should be prioritized over default training approaches.Resources Mentioned:Tom Lahoudhttps://www.linkedin.com/in/leadteachinspirerepeat/Citi | LinkedInhttps://www.linkedin.com/company/citi/Citi | Websitehttp://www.citigroup.comGartner L&Dhttps://www.gartner.com/en/articles/learning-and-developmentLinkedIn Learninghttps://www.linkedin.com/learning/Training Industry Magazinehttps://trainingindustry.com/magazine/“Mindset” by Carol S. Dweckhttps://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322“The Speed of Trust” by Stephen M. R. Coveyhttps://www.amazon.com/SPEED-TRUST-Thing-Changes-Everything/dp/1416549005“Own Your Authority” by Marisa Santorohttps://www.amazon.com/Own-Your-Authority-Confidence-Communicate/dp/126425816XThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Vince Eugenio, Director of Learning and Development Distribution of Harbor Freight Tools, shares his journey from teaching industrial arts to leading large-scale learning initiatives. Vince discusses the skills and mindsets needed to thrive as a senior L&D leader, the growing impact of artificial intelligence, and the importance of accountability and strategic alignment in driving organizational performance.Key Takeaways:(00:00) Introduction.(03:21) L&D offers opportunities beyond training, including performance support and talent development.(04:52) Broad experience across L&D disciplines drives career advancement.(07:12) Strategic alignment outweighs tools and processes for senior leadership success.(08:52) Building a strategic mindset is essential for long-term effectiveness.(10:05) AI is reshaping how L&D teams develop content, analyze data, and measure results.(12:50) Shared accountability among leaders ensures sustainable performance improvements.(18:11) Emerging professionals should view L&D as an interconnected system rather than isolated functions.(24:20) Mentorship strengthens leadership development and supports organizational growth.(30:32) Understanding performance consulting helps L&D leaders address root causes of performance issues.Resources Mentioned:Vince Eugeniohttps://www.linkedin.com/in/vinceeugeniophd/Harbor Freight Tools | LinkedInhttps://www.linkedin.com/company/harbor-freight-tools/Harbor Freight Tools | Websitehttp://www.hfjobs.comTraining Industry Inc.https://trainingindustry.com/ROI Institutehttps://roiinstitute.net/“FYI: For Your Improvement” by Korn Ferryhttps://store.kornferry.com/en/product/5a377843-f45e-4b8c-9057-525aee9bacec“Performance Consulting” by Dana Gaines Robinsonhttps://www.amazon.com/Performance-Consulting-Strategic-Process-Organizational/dp/1626562296“The Integrated Surround Strategy” by Vince Eugenio and Karen Eugeniohttps://trainingindustry.com/magazine/may-june-2017/the-surround-strategy-model-driving-organizational-capability-to-business-impact/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Tori Pauling, Sr. Manager, Program Development and Management of Marmon Holdings, Inc., leads strategic initiatives for the Business Acumen Center, supporting a diverse portfolio of manufacturing businesses. With a background in communications and executive learning, she focuses on turning complex ideas into scalable programs that drive measurable business outcomes. In this conversation, she outlines how L&D can evolve from a support function to a strategic partner by aligning learning with profitability, designing for real-world application and using frameworks like the Six Disciplines of Breakthrough Learning.Key Takeaways:(02:40) Combining creativity, strategy and impact in learning leads to personal fulfillment and helping others.(03:42) Continuous, embedded learning is replacing one-off training events across L&D.(05:08) Designing programs around defined business problems increases relevance and effectiveness.(06:39) Viewing L&D as a strategic function starts with diagnosing root challenges, not just fulfilling requests.(08:32) Experiential methods like simulations create lasting mental anchors and support real-world application.(11:03) Leadership engagement and program prestige are essential to fostering a strong learning culture.(13:58) Pre-work, in-session application and post-program follow-up create lasting behavior change.(16:58) Applying the 80/20 principle helps focus time and resources on what drives the most value.(23:31) Decision tools, scorecards and storytelling techniques enhance learning design and transfer.Resources Mentioned:Tori Paulinghttps://www.linkedin.com/in/toripauling/Marmon Holdings, Inc. | LinkedInhttps://www.linkedin.com/company/the-marmon-group/Marmon Holdings, Inc. | Websitehttp://www.marmon.com“The Six Disciplines of Breakthrough Learning” by Roy V. H. Pollockhttps://www.amazon.com/Six-Disciplines-Breakthrough-Learning-Development/dp/1118647998“Leading Change” by John P. Kotterhttps://www.amazon.com/Leading-Change-New-Preface-Author/dp/1422186431“Resonate” by Nancy Duartehttps://www.amazon.com/Resonate-Present-Stories-Transform-Audiences/dp/0470632011Learning Transfer Climate Scorecardhttps://www.oreilly.com/library/view/the-field-guide/9781118648131/034_part02-chap17.html Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Melissa Davis, Vice President of Organization Development and Communications at Pfizer, joins us to discuss the evolution of L&D across industries, the importance of intentional learning design, and strategies for building resilience during transitions. With over two decades in HR and organizational development, Melissa reflects on her journey through six companies in five industries, from her start as a systems trainer to leading leadership development at T-Mobile and now guiding organization development within Pfizer R&D. She shares how her varied experiences have shaped her leadership approach and offers insights into how the L&D field continues to transform through technology, inclusion, and continuous learning.Key Takeaways:(01:46) Career paths in L&D can span diverse industries and roles.(05:19) Intentional learning design helps meet the unique needs of learners.(07:10) In-person learning still offers distinct advantages.(09:03) Technology is changing how learning is delivered and experienced.(10:19) Soft skills and inclusion remain critical in L&D.(11:40) Continuous learning supports realistic development.(15:10) Strong mentorship can shape leadership growth.(17:38) Focusing on what’s in your control builds resilience.(22:53) Navigating transitions requires persistence and adaptability.Resources Mentioned:Melissa Davis -https://www.linkedin.com/in/melissadavis8914/Pfizer -https://www.linkedin.com/company/pfizer/Pfizer website -https://www.pfizer.com/Stephen Covey’s Circle of Control Model -https://www.modern.works/blog/the-power-of-coveys-circle-of-concern-influence-and-controlPeopleSoft -https://www.oracle.com/applications/peoplesoft/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Matt Smith, Vice President of Learning and Development of Curana Health, shares how his team is shaping scalable learning solutions while aligning closely with business needs. With a background in consulting and a passion for coaching, Matt brings a holistic approach to L&D that balances operational value with human impact. At Curana Health, which is the largest provider of senior living primary care services in the US, Matt focuses on enabling people to work better through thoughtful, strategic learning experiences.Key Takeaways:(04:00) Many professionals find their way to L&D by following a passion for helping others learn.(07:35) AI and ROI are major forces reshaping how L&D is viewed by leadership.(13:52) L&D must be closely aligned with the organization’s strategic goals to remain effective.(17:46) Building a diverse network of advisors supports professional development in L&D.(21:12) Effective mentorship depends on proactive engagement from the mentee.(29:33) L&D leaders grow their influence by expanding beyond design into broader operations.(31:41) Online communities offer candid input on learning technologies and trends.(34:49) Reviewing source research builds expertise beyond surface-level knowledge.Resources Mentioned:Matt Smithhttps://www.linkedin.com/in/matt-smith-34289320/Curana Health | LinkedInhttps://www.linkedin.com/company/curana-health/Curana Health | Websitehttp://curanahealth.com“The Unspoken Rules” by Gorick Nghttps://www.gorick.com/unspokenrules“Mindset” by Carol S. Dweckhttps://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Kim Troxell, Head of Commercial Learning and Development of AbbVie, shares how nearly three decades of experience across commercial, international and leadership roles has shaped her approach to driving impact through L&D. Drawing on her time leading teams in Ireland and Denmark and her passion for developing talent, Kim outlines how personalization, microlearning and AI are shaping the future of learning. She also reflects on the value of mentorship and inclusive leadership for long-term growth.Key Takeaways:(02:11) Cross-functional experience can strengthen leadership in L&D.(05:39) Personalization plays an increasing role in L&D strategy.(08:10) Learner engagement is influenced by evolving digital habits.(12:05) Learning programs are becoming more aligned with career development.(14:06) Mentorship contributes to long-term leadership effectiveness.(16:50) Curiosity supports agility in fast-changing environments.(18:01) Peer learning remains a valuable part of ongoing L&D.Resources Mentioned:Kim Troxellhttps://www.linkedin.com/in/kim-troxell/AbbVie | LinkedInhttps://www.linkedin.com/company/abbvie/AbbVie | Websitehttp://www.abbvie.com“Lean In” by Sheryl Sandberghttps://www.amazon.com/dp/0385349947“How Women Rise” by Sally Helgesen and Marshall Goldsmithhttps://www.amazon.com/dp/0316440124Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Ben Sieke, Director of Talent Development and Learning at Delta Dental Ins. talks about how human-centered learning strategies are evolving in the age of AI. Ben shares his unexpected path from musician to learning leader, offering insights into building scalable learning cultures, leveraging emerging technology and designing development programs that deliver measurable business outcomes without losing the human touch.Key Takeaways:(02:10) Ben’s role and his team's mission.(04:47) His background as a musician cultivated Ben’s belief that most skills can be learned through practice.(05:41) AI tools are reshaping L&D by improving efficiency and content creation.(06:53) AI conversation simulators and adaptive learning are expanding training options beyond traditional methods.(13:52) The future of L&D depends on proving business impact and shifting toward performance consulting.(16:32) Ben emphasizes the importance of investing in coaching and mentoring to create richer human experiences at work.(18:15) Technology now enables scalable mentoring programs, removing manual barriers and increasing organizational impact.(21:30) Future-ready L&D teams need strong performance-consulting skills and up-to-date technical fluency to drive meaningful outcomes.Resources Mentioned:Ben Siekehttps://www.linkedin.com/in/bensieke/Delta Dental Ins.https://www.linkedin.com/company/delta-dental/“Telling Ain’t Training” by Harold D. Stolovitch and Erica J. Keepshttps://www.amazon.co.za/Telling-Aint-Training-2nd-Expanded/dp/1562867016"Hot Seat" by Jeff Immelthttps://www.amazon.com/Hot-Seat-Learned-Leading-American/dp/1982114711HR Brewhttps://www.hr-brew.com/ATD (Association for Talent Development)https://www.td.org/Veeva Systemshttps://www.veeva.com/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, John Constantine, SVP US Consulting Services, and Orchestrall Care Network (US) of Orchestrall, Inc., discusses shifts in regulated industries, the power of AI in training delivery and how business partnerships can elevate the impact of learning teams. He also reflects on career-defining mentorship, key skills for L&D professionals and the importance of concise communication in leadership.Key Takeaways:(02:06) A structured L&D strategy with defined services and metrics is essential for internal learning teams.(04:37) L&D is moving away from document-based compliance toward practical, skills-based training.(07:25) AI is enabling instructional designers to scale their work and increase output quality.(08:43) Personalized learning and automated processes can significantly reduce L&D inefficiencies.(10:12) Strong professional networks play a key role in L&D leadership development.(11:45) Demonstrating business value helps L&D teams retain investment during financial downturns.(12:59) Root cause analysis is critical to ensuring learning interventions deliver meaningful impact.(15:05) Industry associations and vendor insights provide strategic input for L&D planning.Resources Mentioned:John Constantinehttps://www.linkedin.com/in/john-constantine-38458a/Orchestrall, Inc. | LinkedInhttps://www.linkedin.com/company/orchestrall-inc/Orchestrall, Inc. | Websitehttps://www.orchestrallinc.com“The Trusted Learning Advisor” by Keith Keatinghttps://www.amazon.com/Trusted-Learning-Advisor-Techniques-Business/dp/1398612456“The Point” by Steve Woodruffhttps://www.amazon.com/Point-How-Win-Clarity-Fueled-Communications/dp/1636982387Life Sciences Trainers & Educators Network (L-TEN)https://www.l-ten.org/The Association for GXP Excellence (AGXPE)https://agxpe.wildapricot.org/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Nicole Poole-McGill, Senior Vice President, Talent Development of Digitas North America, shares how her team delivers L&D through coaching, consulting and curriculum. She also leads her own coaching practice, Coach Me, Coach, focused on empowering professionals through authenticity. In this conversation, Nicole reflects on how L&D is evolving, the growing impact of coaching and the importance of staying human-centered in a technology-driven world.Key Takeaways:(01:59) Overview of a structured L&D framework combining coaching, consulting and curriculum.(04:13) Shift from traditional training models to more flexible microlearning approaches.(09:04) Distinction between mentorship and coaching and the importance of setting expectations.(11:33) Clarifying the boundary between coaching and therapy in professional development.(13:29) Perspectives on how AI may influence L&D while preserving human connection.(17:47) Trends pointing to increasing specialization and personalization in coaching.(22:25) Ways coaching can be integrated into organizational learning strategies.(29:34) Emphasis on authenticity as a foundation for leadership and professional growth.(33:03) Call for businesses to treat L&D as essential to long-term organizational success.Resources Mentioned:Nicole Poole-McGillhttps://www.linkedin.com/in/nicole-poole-mcgill-98b6b912/Digitas North America | LinkedInhttps://www.linkedin.com/company/digitas-north-america/Digitas | Websitehttps://www.digitas.com“The Let Them Theory” by Mel Robbinshttps://www.melrobbins.com/book/the-let-them-theory/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Joe Leslie, Vice President Global AI, L&D, of Golin, discusses his unconventional journey into L&D, his leadership in AI integration and the evolving role of human skills in an increasingly tech-driven workplace. Joe reflects on how AI is reshaping learning strategies, how performance engineering is becoming the new north star for L&D teams, and why adaptability will define future talent. He also shares key influences, including mentors who shaped his career and the resources that keep him informed.Key Takeaways:(02:06) A humanities background and curiosity about education led Joe to a career in corporate L&D.(03:53) Corporate L&D offers strategic flexibility and the ability to shape learning outcomes.(05:34) AI has continued to dominate L&D as a transformative force since late 2022.(07:18) Reframing AI as intelligence augmentation highlights its collaborative potential.(08:54) The future of L&D is shifting toward performance engineering and measurable outcomes.(11:54) AI makes scalable, personalized learning support more achievable.(17:29) Adaptability is among the most important skills in today’s evolving work environment.(20:36) Human skills like emotional intelligence and curiosity are gaining greater value.(21:34) Podcasts, events and LinkedIn remain key sources of professional insight.Resources Mentioned:Joe Lesliehttps://www.linkedin.com/in/josephleslie/Golin | LinkedInhttps://www.linkedin.com/company/golin/Golin | Websitehttp://golin.com“Co-Intelligence” by Ethan Mollickhttps://www.amazon.com/Co-Intelligence-Living-Working-Ethan-Mollick/dp/059371671X/ref=sr_1_1?adgrpid=151161411484&dib=eyJ2IjoiMSJ9.9KPiRiHYr0XqS5fH4QMLeVZbO-h4myzbywA5aoTpzGjyB8W-YIP3FTclFjAonZ2jV-0Lq5NOgrRKH7u_Z3gjrCUdRdmv0Pt60OIw1aCtO1A9RFcpiJKlCGHbi-_4RC0mA_QDCUxcucMLCf_hCAa3InI1ajsNy_aVapc5brXL-2jpVh4y4z_tRFJmC6jvHfPdTIJbFEnj4qzLFZ4X8rlHtfHbuT1or782KNgOQSGp4Wo.wbeY5k0CrRVrKDM54hlvvHGLBch6esfXYa8FTKcyC-g&dib_tag=se&hvadid=673521995890&hvdev=c&hvlocphy=1011175&hvnetw=g&hvqmt=e&hvrand=2799474772356474779&hvtargid=kwd-2441761683592&hydadcr=16134_13702716&keywords=co-intelligence+by+ethan+mollick&mcid=d18bc90986993f81bfdd0ba5297cf356&qid=1747295765&sr=8-1“How People Learn” by Nick Shackleton-Joneshttps://www.amazon.com/How-People-Learn-Designing-Performance/dp/0749484705The AI Show podcasthttps://www.marketingaiinstitute.com/blog?tag=Podcasts Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Dr. Keith Keating, Chief Learning and Development Officer of BDO Canada, joins us to share insights from his decades-long journey in L&D and his new book “Hidden Value: How to Reveal the Impact of Organizational Learning.” With a career that began unexpectedly and evolved into a lifelong calling, Keith reflects on the transformational power of learning, both personally and organizationally. He unpacks the critical shift from a knowledge economy to a value economy and urges L&D professionals to move beyond defending their worth to actively amplifying their impact. Keith also outlines the strategic mindset required to thrive in today’s fast-changing landscape, where adaptability, service orientation and storytelling are as essential as technical expertise.Key Takeaways:(05:06) Learning can create deep personal and professional transformation.(08:57) The workplace is shifting from valuing knowledge to valuing outcomes.(11:23) L&D must be positioned as a driver of organizational value.(13:21) Strategic frameworks can help demonstrate learning’s broader business impact.(18:41) Storytelling is a powerful way to make learning outcomes resonate.(21:12) Every learning strategy must align with organizational context.(30:29) Future readiness comes from adaptability and value creation.(32:46) A mindset of service helps L&D stay relevant amid constant change.Resources Mentioned:Dr. Keith Keatinghttps://www.linkedin.com/in/dr-keith-keating-1976963a/BDO Canada | LinkedInhttps://www.linkedin.com/company/bdo-canada/BDO Canada | Websitehttps://www.bdo.ca/“Hidden Value: How to Reveal the Impact of Organizational Learning” by Dr. Keith Keatinghttps://www.amazon.com/Hidden-Value-Reveal-Organizational-Learning-ebook/dp/B0F288PDNP“The Trusted Learning Advisor” by Dr. Keith Keatinghttps://www.thetrustedlearningadvisor.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Geoffrey Roche, Director of Workforce Development (North America) of Siemens Healthineers, shares how his unconventional path through hospital administration, higher education and consulting shaped his L&D philosophy. He discusses how learning functions must become central to organizational strategy, especially in sectors like healthcare, where workforce readiness and culture directly impact outcomes. Drawing on personal experiences and national conversations, Geoffrey outlines the critical role of mentorship, succession planning and talent mobility, while emphasizing that scalable technology must always support, not replace, human connection. Key Takeaways:(03:10) Embedding learning into leadership practice strengthens team performance.(04:45) A culture of learning creates meaningful, long-lasting impact for individuals and communities.(06:47) L&D is evolving into a strategic function that supports culture and retention.(08:10) Succession planning should be championed by L&D and tied to career mobility.(10:20) Personal development plans should align with individual aspirations and organizational needs.(14:25) Scalable tech should enhance learning without replacing human interaction.(19:43) Adaptability, connection and communication are critical for professional success.(24:58) L&D must act as a strategic advisor, not just a reactive service provider.Resources Mentioned:Geoffrey Rochehttps://www.linkedin.com/in/geoffreymroche/Siemens Healthineers | LinkedInhttps://www.linkedin.com/company/siemens-healthineers/Siemens Healthineers | Websitehttp://siemens-healthineers.comBecker’s Hospital Reviewhttps://www.beckershospitalreview.com/Healthcare Divehttps://www.healthcaredive.com/HR Divehttps://www.hrdive.com/“The Trusted Learning Advisor” by Dr. Keith Keatinghttps://www.amazon.com/Trusted-Learning-Advisor-Techniques-Business/dp/1398612456?tag=googhydr-20&hvqmt=&hvbmt=%7BBidMatchType%7D&hvdev=c&ref=pd_sl_1ehi8sny9z_eThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Rachel Bolton, Advisory Board Member of Corporate Learning Network and Director of Enterprise Leadership Development of Stanley Black & Decker, Inc., joins us to discuss how coaching, facilitation and scalable programs are reshaping how companies grow leaders. With over two decades in the field, Rachel brings a sharp lens to the shifting needs of modern L&D organizations, the impact of AI and microlearning and why soft skills deserve more credit than they’re given.Key Takeaways:(03:16) Early career experiences can uncover strengths relevant to L&D.(05:11) Technology and bite-sized learning formats are reshaping engagement.(06:29) Human-centered skills are becoming more essential as AI evolves.(08:35) Facilitation is a key capability for scaling learning content.(10:15) Coaching and in-person learning deliver strong organizational impact.(12:09) Mentorship can be pivotal in career transitions into L&D.(14:31) Industry insights often come from community-driven learning platforms.(17:11) Learn how to show up authentically as leaders. Resources Mentioned:Rachel Boltonhttps://www.linkedin.com/in/rachelbolton88/Corporate Learning Network | LinkedInhttps://www.linkedin.com/company/corporate-learning-network/Corporate Learning Network | Websitehttp://www.corporatelearningnetwork.comStanley Black & Decker, Inc. | LinkedInhttps://www.linkedin.com/company/stanley-black-decker-inc/Stanley Black & Decker Inc. | Websitehttps://www.stanleyblackanddecker.com/“Coaching for Leaders” podcasthttps://coachingforleaders.com/“Radical Candor” by Kim Scotthttps://www.radicalcandor.com/the-book/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Mat Winer, Senior Director of Learning and Talent Development at Rheem Manufacturing, discusses her approach to building a global, competency-driven leadership development strategy. She outlines how Rheem has revitalized learning initiatives post-pandemic, with a focus on scalable programs for every level of leadership. Mat also examines the evolving role of AI in L&D, the importance of maintaining human connection in digital learning environments, and how to curate growth pathways that align with business goals.Key Takeaways:(01:37) Overview of a global L&D function designed to support employees from onboarding through retirement.(04:12) Use of competency models to build structure and alignment in L&D programming.(07:11) Creation of L&D resources that equip leaders to support on-the-job application and growth.(10:14) Investment in curated learning paths to drive essential skill development beyond role-specific content.(16:15) Role of AI in driving personalization, speed and scalability across L&D initiatives.(19:08) Emerging interest in AI tools for coaching and adaptive scenario-based learning in L&D.(19:58) Combining AI capabilities with strong internal L&D consulting for lasting impact.(21:14) Go-to sources for staying current on L&D trends, communities of practice and industry publications.Resources Mentioned:Mat Winerhttps://www.linkedin.com/in/mat-winer-b2288b5/Rheem Manufacturing | LinkedInhttps://www.linkedin.com/company/rheem-manufacturing/Rheem Manufacturing | Websitehttp://www.rheem.comLeadership Development Community of Practice (LEADx)https://leadx.org/ATDhttps://www.td.org/SHRMhttps://www.shrm.org/TrainingProshttps://trainingpros.com/HR Brewhttps://www.hrbrew.com/McKinsey Talent and Learning Newsletterhttps://www.mckinsey.com/capabilities/growth-marketing-and-sales/newsletter-sign-upThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Chantelle Nash, Director of Functional Training and Enablement of BAE Systems, Inc., shares her approach to evolving corporate learning, the multidisciplinary skills driving change and the increasing intersection of L&D, marketing and technology. With 15 years of experience, Chantelle explores how learning teams can become embedded partners in operational excellence within highly regulated industries.Key Takeaways:(02:57) Entry points into L&D often stem from a desire to improve access to information and workplace efficiency.(03:54) AI adoption in L&D is cautious but growing, with early use cases supporting content planning and design.(05:03) Shifts in workplace learning prioritize real-time access to knowledge over traditional structured programs.(06:19) Microlearning and mobile-first strategies continue to gain traction in corporate learning environments.(07:40) Measuring return on experience and engagement can be as valuable as ROI in evaluating L&D initiatives.(08:59) Multidisciplinary skill sets are increasingly essential for L&D professionals navigating complex organizations.(10:57) Staying current in L&D requires blending academic research with insights from social platforms and networks.(12:58) Understanding personality differences improves collaboration, influence and learner engagement in L&D. Resources Mentioned:Chantelle Nashhttps://www.linkedin.com/in/chantellenash/BAE Systems, Inc. | LinkedInhttps://www.linkedin.com/company/baesystemsinc/BAE Systems, Inc. | Websitehttps://jobs.baesystems.com/global/en“Quiet” by Susan Cainhttps://www.amazon.com/Quiet-Power-Introverts-World-Talking/dp/0307352153Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Adolph Escobedo, Sr. Director of Commercial L&D of Vizient, Inc, shares his approach to aligning workforce development with business strategy, drawing from his military background and extensive corporate experience. He discusses the evolving role of L&D in driving performance, the importance of adaptability, and how to position L&D as a shared business responsibility within organizations.Key Takeaways:(01:33) Aligning L&D strategies with business objectives supports organizational growth.(02:07) Integrating coaching and repetition-based models to build learner confidence.(04:01) Using data and analytics to demonstrate the value and impact of L&D.(06:01) Shifting toward hyper-personalized, AI-enabled learning experiences.(08:46) Embedding L&D into daily workflows to support just-in-time skill development.(11:14) Emphasizing the importance of listening, mentorship and authentic leadership in professional growth.(15:16) Viewing adaptability and comfort with ambiguity as essential L&D competencies.(21:43) Staying connected to industry developments through professional networks and publications.(25:50) Recommending practical resources to support communication, design and learning strategy. Resources Mentioned:Adolph Escobedohttps://www.linkedin.com/in/adolphescobedo/Vizient, Inc.https://www.linkedin.com/company/vizient/“The Accelerated Learning Fieldbook” by Lou Russellhttps://www.amazon.com/Accelerated-Learning-Fieldbook-Instructional-Flexible/dp/0787946397“The Pyramid Principle” by Barbara Mintohttps://www.amazon.com/Pyramid-Principle-Logic-Writing-Thinking/dp/0273710516“Building a StoryBrand” by Donald Millerhttps://www.amazon.com/Building-StoryBrand-Clarify-Message-Customers/dp/0718033329TD Magazinehttps://www.td.org/td-magazineChief Learning Officerhttps://www.chieflearningofficer.com/Life Sciences Trainers & Educators Networkhttps://www.l-ten.org/Gartnerhttps://www.gartner.com/enThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Kimber Hanrahan, Head of Learning and Development of GoDaddy, joins us to share how L&D can evolve by aligning closer to business outcomes while maintaining a people-first mindset. She talks about leveraging AI, promoting experimentation and driving change through inclusive leadership. Drawing on decades of experience across industries, Kimber highlights how running L&D like a business can unlock deeper strategic impact.Key Takeaways:(03:07) Measuring impact in business terms builds credibility for L&D functions.(05:09) Being proactive helps L&D become a valued partner in business planning.(08:22) Technology enhances efficiency but still requires human validation.(09:58) Evolving L&D roles reflect the shift toward virtual and digital engagement.(13:25) Embracing experimentation can accelerate innovation in learning.(17:06) Inclusive design is essential to support diverse learning needs.(26:54) Leadership development includes learning to challenge personal biases.(30:44) Empathy and openness are critical for building effective collaboration.Resources Mentioned:Kimber Hanrahanhttps://www.linkedin.com/in/kimberdevelopspeople/GoDaddy | LinkedInhttps://www.linkedin.com/company/godaddy/GoDaddy | Websitehttps://www.godaddy.comHarvard Business Reviewhttps://hbr.org/Training Magazinehttps://trainingmag.com/ATDhttps://www.td.org/The Wall Street Journalhttps://www.wsj.com/“Leadership and Self-Deception” by The Arbinger Institutehttps://www.amazon.com/Leadership-Self-Deception-Getting-Out-Box/dp/1576759776 Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Aria Elsezy-Young, Director of Talent Development of Morgan Properties, joins us to discuss her journey into L&D, the evolving trends in talent development and how organizations can empower employees through competency-based learning and re-skilling initiatives.Key Takeaways:(01:22) Talent development roles often encompass training, leadership development and professional growth initiatives.(02:10) Many professionals discover their passion for L&D through hands-on experiences that create impactful learning moments for others.(04:04) Organizational programs like leadership academies and mentorship initiatives can significantly enhance employee development.(05:28) Re-skilling is a growing trend, enabling employees to transition into new roles by leveraging certifications and transferable skills.(07:30) Career development is shifting from linear "ladders" to more flexible "jungle gyms," allowing employees to explore diverse paths.(11:34) Competency-based learning is emerging as a critical approach, providing clear career roadmaps aligned with skills and competencies.(13:37) AI and personalized learning tools are expected to play a significant role in tailoring development opportunities for employees.(14:52) Staying ahead of industry trends requires leveraging reports, conferences and other resources to benchmark progress and inform strategies.Resources Mentioned:Aria Elsezy-Younghttps://www.linkedin.com/in/aria-young/Morgan Properties | LinkedIn https://www.linkedin.com/company/morgan-properties/Morgan Properties | Websitehttp://www.morganproperties.comLinkedIn Learning reporthttps://www.linkedin.com/learning/"Help Them Grow or Watch Them Go" by Beverly Kaye and Julie Winkle Giulionihttps://www.amazon.com/Help-Them-Grow-Watch-Conversations/dp/1609946324Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Brian Hughes, Vice President Talent Management of Alnylam Pharmaceuticals, joins us to discuss his role in L&D and organizational development. He shares insights into the evolving landscape of talent management and learning development, highlighting key shifts post-COVID and the increasing importance of corporate learning as a competitive advantage.Key Takeaways: (01:35) The role of talent management encompasses various aspects of organizational development.(02:26) Career transitions often involve moving into L&D through related fields.(03:18) Recent disruptions have accelerated the need for innovative learning methods.(04:31) Building capabilities and leadership skills is increasingly emphasized.(04:49) L&D is now a critical component of business strategy.(06:09) Corporate learning is essential for employee retention and growth.(06:59) AI is transforming coaching and development processes.(12:10) Agility and business acumen are essential for L&D professionals.(15:00) L&D must align with business needs first—everything else comes second.(17:51) The ultimate aim of L&D is to get people to engage differently.Resources Mentioned:Brian Hugheshttps://www.linkedin.com/in/brian-hughes-8abb675/Alnylam Pharmaceuticals | LinkedInhttps://www.linkedin.com/company/alnylam-pharmaceuticals/Alnylam Pharmaceuticals | Websitehttp://www.alnylam.comTalent Quarterlyhttps://www.talent-quarterly.com/Talent Strategy Grouphttps://talentstrategygroup.com/"Atomic Habits" by James Clearhttps://jamesclear.com/atomic-habits"What Happens Now" by John Hillen and Mark Nevinshttps://www.amazon.com/What-Happens-Now-Reinvent-Yourself/dp/1590794532BetterUphttps://www.betterup.com/Ezrahttps://ezra.com/Korn Ferryhttps://www.kornferry.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Eunice Njeru, Director of HR Learning Solutions at Morgan Stanley, speaks about her journey in learning and development, her insights on the evolving role of LMS in organizations and the impact of AI on the future of learning.Key Takeaways:(01:44) Eunice explains her role as a subject-matter expert for Morgan Stanley’s learning management system (LMS).(05:32) How leadership is actively embracing integrating learning with other HR solutions to provide a complete experience for learners.(06:10) The importance of embracing AI as a tool to enhance, not replace, L&D roles.(10:58) The value of mentoring and paying it forward within the industry.(15:49) Advice on building relationships with business leaders to align learning initiatives with business goals.(15:45) Eunice’s top industry resources include the Association for Talent Development (ATD) and insights from Josh Bersin.(16:42) Recommended reading: “Love + Work” by Marcus Buckingham, exploring the importance of aligning career roles with personal strengths.Resources Mentioned:Eunice Njeruhttps://www.linkedin.com/in/eunice-njeru/Morgan Stanleyhttps://www.linkedin.com/company/morgan-stanley/ATD - Association for Talent Developmenthttps://www.td.org/Josh Bersin’s bloghttps://joshbersin.com/“Love + Work” by Marcus Buckinghamhttps://www.amazon.com/Love-Work-Find-What-Rest/dp/1647821231 Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Carrie Berg, Vice President of L&D of Teladoc Health, shares her journey from a sales background in the medical device industry to leading global L&D and talent initiatives in healthcare. Soon to earn her doctorate, Carrie reflects on the evolving landscape of L&D, emphasizing the importance of integrating learning strategies early in organizational development to foster growth and innovation. Key Takeaways:(02:43) Career paths in L&D often evolve from other fields, such as sales, due to strong communication skills.(05:18) Startups are increasingly investing in L&D early on, reflecting a generational shift in valuing training for business growth.(07:37) Younger generations prioritize career development and training over traditional incentives.(08:31) Technology has enhanced accessibility, reshaping training delivery.(10:12) The future of L&D is moving toward skills-based workforce planning.(11:25) AI integration requires smooth interaction with other organizational systems.(15:27) Observing leadership behaviors in meetings is a valuable way to learn effective leadership skills.(17:25) Key sources for L&D news and insights are essential for staying informed.Resources Mentioned:Carrie Berghttps://www.linkedin.com/in/carrie-l-berg/Teladoc Health | LinkedInhttps://www.linkedin.com/company/teladoc-health/Teladoc Health | Websitehttp://www.teladochealth.comTraining Industryhttps://trainingindustry.com/ATDhttps://www.td.org/"Drive" by Daniel H. Pinkhttps://www.danpink.com/books/drive/Adam Granthttps://adamgrant.net/Simon Sinekhttps://simonsinek.com/ChatGPThttps://chatgpt.com/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Dr. Haley Harbaugh, Director of Learning at Bloom Healthcare, joins us to discuss her insights on learning and development trends. She emphasizes the importance of resiliency and adaptability in the evolving L&D landscape.Key Takeaways:(01:43) L&D roles often involve multiple responsibilities, including education, evaluation and talent development.(02:37) Many L&D professionals enter the field by chance and later pursue formal education to specialize.(05:10) The COVID-19 pandemic accelerated changes in L&D, such as increased virtual delivery and multitasking.(09:52) There is a growing shift towards micro-credentials and non-traditional learning methods.(13:20) AI-driven roles are emerging in L&D, requiring specialized skills.(16:32) AI is reshaping L&D, necessitating adaptation rather than replacement.(19:24) Staying informed through resources like ATD, Chief Learning Officer and Lightcast is vital.Resources Mentioned:Dr. Haley Harbaugh -https://www.linkedin.com/in/haleyharbaugh/Bloom Healthcare | LinkedIn -https://www.linkedin.com/company/bloom-healthcare/Bloom Healthcare | Website -http://www.bloomhealthcare.comChief Learning Officer -https://www.chieflearningofficer.com/Lightcast -https://www.lightcast.com/“Act Like a Leader, Think Like a Leader” by Herminia Ibarra -https://www.amazon.com/Act-Like-Leader-Think/dp/1422184129 Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Terri Maske, Vice President of Client Education at Vyne Dental®, with over 20 years of experience in learning technologies and customer education, shares insights on selecting, implementing and optimizing a learning management system (LMS). Key Takeaways:(01:29) Terri shares her background and expertise in customer education, learning technologies and team building.(04:07) Key factors organizations should consider when selecting an LMS, including business needs and vendor research(06:12) Real-world examples of how the right LMS can reduce administrative costs and improve scalability.(09:18) The biggest challenges organizations face when implementing an LMS and how to mitigate them.(12:14) Effective change management strategies to ensure smooth LMS adoption.(14:43) How to prepare for an LMS migration while maintaining data integrity and a seamless user experience.(21:25) The most important KPIs to track LMS success, from cost savings to engagement metrics.(25:19) Striking the right balance between customization and out-of-the-box LMS features.(31:02) Terri’s top leadership skills: active listening and continuous learning.Resources Mentioned:Terri Maskehttps://www.linkedin.com/in/terri-maske/Vyne Dental®https://www.linkedin.com/company/vynedental/Capterra – Software research and review platformhttps://www.capterra.com/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Lawrence Price, Vice President of Global People and Culture at Brink’s Inc., shares insights on organizational development, the evolving landscape of talent development, and the growing need for in-person training to drive behavioral change. Key Takeaways:(02:10) Lawrence’s background, from his experience in the Army to his transition into the corporate talent development space.(05:08) The pandemic accelerated shifts in L&D, blurring the lines between training, communications and change management.(06:02) Increased demand for in-person and instructor-led virtual training.(06:50) Tabletop learning exercises foster engagement and discussion without reliance on tools.(09:10) The challenge of engaging frontline employees without mobile or desktop access.(11:17) L&D professionals should develop expertise in change management and communications to better collaborate and drive organizational impact.(13:02) Recommended reading for L&D leaders. Resources Mentioned:Lawrence Price -https://www.linkedin.com/in/lawrenceprice/Brink’s Inc. -https://www.linkedin.com/company/brinks/“Performance-Focused Learner Surveys” by Will Thalheimer, PhD -https://www.amazon.com/Performance-Focused-Learner-Surveys-Distinctive-Effectiveness/dp/1941577032“Atomic Habits” by James Clear -https://jamesclear.com/atomic-habitsThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Topher Olsen, Vice President of Training and Enablement at RealPage, shares his journey from classroom teaching to leading global training teams, offering insights on leveraging AI, creating impactful learning moments and driving performance through innovative L&D strategies. Key Takeaways:(01:51) A passion for lifelong learning from education to corporate training.(06:16) AI is reshaping learning and work, and professionals must embrace its transformative potential.(08:37) Why we should align learning at work with how people learn naturally in life.(09:37) The future of L&D focuses on integrating learning into workflows for immediate impact.(11:14) Measuring training effectiveness requires linking learning metrics with performance metrics.(12:54) Empowering teams by asking, “What do we need to do to help you achieve your goals?”(20:50) Content is impactful only when it drives results and changes behaviors.(23:48) Creating memorable learning moments strengthens team connection and organizational culture.Resources Mentioned:Topher Olsen -https://www.linkedin.com/in/topherolsen/RealPage -https://www.linkedin.com/company/realpage/“The Power of Moments” by Chip Heath and Dan Heath -https://heathbrothers.com/books/the-power-of-moments/LinkedIn Learning resources -https://learning.linkedin.com/resourcesAssociation for Talent Development (ATD) -https://www.td.org/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Molly Fields, formerly Senior Director of Learning and Development at Verizon Authorized Retailer, TCC*, and currently Director of Human Resources Information Technology at Willow Bridge Property Company, discusses the power of creativity, personalization and humor in learning experiences and how to leverage technology to enhance L&D. She debunks common misconceptions about Gen Z, emphasizing that they are the most well-equipped workforce yet and sharing innovative ways to engage them.Key Takeaways:(02:11) Molly shares her journey into L&D and what drew her to adult learning.(05:05) The biggest shift in L&D is meeting learners where they are instead of forcing them to seek out information.(06:48) Gen Z is the most self-aware and well-equipped workforce yet, requiring a more personalized approach to learning.(11:45) The younger generation isn’t disengaged; they binge content differently, requiring L&D to rethink delivery methods.(15:15) Shifting from module-based learning to a streaming, episodic format keeps employees engaged.(20:46) L&D is no longer about learning styles but about communication styles.(22:37) Innovation in communication is more important than perfection in instructional design.(23:54) Hiring for skills rather than experience can lead to innovative, high-impact L&D teams.(26:48) L&D leaders should always seek new ideas, formats and strategies.Resources Mentioned:Molly Fields -https://www.linkedin.com/in/molly-fields-5bb54385/Verizon Authorized Retailer, TCC -https://www.linkedin.com/company/tcc-verizon/Willow Bridge Property Company -https://www.linkedin.com/company/willow-bridge-pc/Chief Learning Officer Magazine -https://www.chieflearningofficer.com“You Are Now Less Dumb” by David McRaney -https://www.powells.com/book/you-are-now-less-dumb-9781592408795Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.*Since this was recorded, the guest has moved to Director of Human Resources Information Technology at Willow Bridge Property Company.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Jennifer Budveit, Senior Director of Talent Development at PVH Corp., discusses her journey from professional ballerina to a leading role in learning and development. Jennifer shares her insights on creating impactful L&D strategies and the importance of continuous learning.Key Takeaways:(01:46) Jennifer’s role at PVH and her focus on leadership development.(04:21) Professional dancing ignited Jennifer’s passion for learning.(06:17) Corporate learning and “aha” moments.(09:19) The evolution of hybrid learning and its benefits.(10:30) The importance of L&D professionals speaking in business terms.(13:44) The buy-and-build model in L&D for maximizing impact.(18:24) Key mentors helped Jennifer shape her approach to L&D.(23:41) Continuous learning is a hard skill to find.(31:03) Recommended reading for L&D leaders: “Turn the Ship Around!” by David Marquet.Resources Mentioned:Jennifer Budveit -https://www.linkedin.com/in/jennifer-budveit/PVH Corp -https://www.linkedin.com/company/pvh/Boise State University -https://www.boisestate.edu/The Business of Fashion -https://www.businessoffashion.com/“Turn the Ship Around!” by David Marquet -https://davidmarquet.com/turn-the-ship-around-book/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Cherie Aplin, Senior Director of Leadership Development at Edwards Lifesciences, highlights the importance of creative problem-solving, critical thinking, collaboration skills, data-driven learning, psychological safety and deep reflection in leadership development. She also shares insights on how organizations can foster effective learning experiences while ensuring meaningful human connections.Key Takeaways:(01:52) Cherie explains how her team customizes leadership programs for leaders at all levels.(03:39) L&D at Edwards Lifesciences not only enhances leadership but also impacts lives globally.(05:41) Cherie recalls her realization that companies hire internal trainers and how that shaped her career.(09:14) Being good at something doesn’t make it a strength if it drains you.(13:43) AI helps streamline learning experience design—what used to take six months can now take a week.(14:41) The new soft and hard skills needed to thrive as a leader.(15:46) Simulations as a tool for learning and experimentation.(18:21) The importance of reflection and balancing depth and breadth in learning.(21:45) Psychological safety and emotional intelligence are key to leadership success.(24:36) Conferences, journals, books and resources that help stay up-to-date on L&D.(32:15) Making a positive impact in people’s lives is energizing. Resources Mentioned:Cherie Aplin -https://www.linkedin.com/in/cherie-aplin-14a0193/Edwards Lifesciences -https://www.linkedin.com/company/edwards-lifesciences/“What Got You Here Won’t Get You There” by Marshall Goldsmith -https://marshallgoldsmith.com/book-page-what-got-you-here/“The Modern Learning Ecosystem” by JD Dillon -https://www.barnesandnoble.com/w/the-modern-learning-ecosystem-jd-dillon/1142146638Harvard Business Review -https://hbr.org/McKinsey & Company -https://www.mckinsey.com/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Kristi Owens, Vice President of Talent and Leadership Development at Southwest Airlines, joins us in this episode. Kristi shares how Southwest is developing an internal talent marketplace by identifying skills the company will need in the future and offering upskilling programs to its employees. Kristi emphasizes the evolving role of leadership and the skills leaders must develop to support and guide their teams through challenges and change.Key Takeaways:(01:38) Kristi’s journey from technology to talent and leadership development at Southwest.(04:27) The shift to virtual training has enabled Southwest to reach over 100 locations more efficiently.(05:00) Today’s workforce is increasingly motivated by growth and development opportunities rather than financial incentives alone.(06:38) Investing in an internal talent marketplace by developing skills the company will need in the future.(07:32) AI in content development could streamline training production, enabling faster responses to learner needs.(10:02) Leaders must be resilient and agile to guide their teams through challenges and changes.(10:52) Mental well-being is crucial, with leaders encouraged to create psychological safety for their teams.(13:37) Leadership motivations: responsibility versus reward. Resources Mentioned:Kristi Owens -https://www.linkedin.com/in/kristi-lukeman-owens-8509a17/Southwest Airlines | LinkedIn -https://www.linkedin.com/company/southwest-airlines/“The Motive” by Patrick Lencioni -https://www.tablegroup.com/product/themotive/Southwest Airlines | Website -https://www.southwest.com/TrainingPros Newsletter -https://trainingpros.com/newsroom/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Brian Harkins, Director of Training at Topgolf, shares his unique journey into Learning and Development, his vision for the future of training and the innovative ways Topgolf incorporates fun and engagement into its learning programs.Key Takeaways:(02:44) Topgolf’s mission is “selling fun,” which they integrate into their learning programs through gamification.(04:01) Technology advancements, particularly AI, have transformed L&D over the past five years.(05:06) AI will further accelerate content creation but the need for human context and editing remains.(05:41) Microlearning is crucial for the upcoming generations who prefer brief, digestible content.(06:51) How to make learning content “idiot-proof.”(11:36) Visual design is essential in instructional materials.(12:18) Instructional designers with skills in writing, creativity and visual design are rare and highly valuable.(14:10) Brian recommends Simon Sinek’s “Start with Why” as essential reading for leaders and change management.Resources Mentioned:Brian Harkins -https://www.linkedin.com/in/brianharkins/Topgolf -https://www.linkedin.com/company/topgolf/Training Magazine Network -https://www.trainingmagnetwork.com/“Start with Why” by Simon Sinek -https://www.google.com/aclk?sa=l&ai=DChcSEwi4ibjRl9aJAxVeSEcBHddMHL4YABAEGgJxdQ&co=1&ase=2&gclid=Cj0KCQiA88a5BhDPARIsAFj595hn3sYA1ydYe5i-K3jFgAkz3vCsrpvXXAkE-9pqsLZVNXhIA-rQ-oAaAk2vEALw_wcB&ei=GPgyZ_ndOrqfhbIPqdq7qAk&sig=AOD64_1P8sv-g4u5VLODRan9qrYMfZUkgQ&ctype=5&q=&nis=4&sqi=2&ved=2ahUKEwj5yavRl9aJAxW6T0EAHSntDpUQ9aACKAB6BAgFEA0&adurl=One Tree Planted – Monarch Restoration Project -https://onetreeplanted.org/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, John C. Torres, Senior Vice President, Academy Executive at Bank of America, shares his perspective on the critical skills and knowledge learning and development professionals need to succeed. He emphasizes the importance of acquiring business and functional acumen to understand how L&D impacts the company’s business model, the necessity of leadership and communication skills to influence an organization and the pivotal role of facilitation. Additionally, he discusses the growing prominence of virtual and self-paced learning and the strategic importance of integrating L&D into business planning.Key Takeaways:(05:19) Virtual and self-paced learning are essential for cost-effective scalability.(05:52) Coaching and mentoring are shifting to virtual spaces, requiring innovative approaches.(07:25) L&D thrives when it’s directly tied to business units rather than HR.(09:53) “What are you doing to have an impact on the business?”(12:45) Business, leadership and functional acumen are critical for aligning L&D with organizational goals.(14:12) Functional expertise builds credibility and strengthens professional impact.(16:19) LinkedIn is a good source of industry information.  Resources Mentioned:John C. Torres -https://www.linkedin.com/in/jctorres3/Bank of America -https://www.linkedin.com/company/bank-of-america/“The Advantage” by Patrick Lencioni  -https://www.tablegroup.com/product/the-advantage/"The Five Dysfunctions of a Team" by Patrick Lencioni -https://www.tablegroup.com/product/dysfunctions/Gartner Research -https://www.gartner.com/enBrandon Hall Group -https://brandonhall.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Paul Holba, Senior Director of Organizational Development and Training at AAF International, discusses his extensive experience in learning and development and how his team addresses challenges in the evolving workplace. Paul explores the roles of technology, adaptability and managing generational differences to create a forward-thinking L&D strategy.Key Takeaways:(01:47) Paul’s career journey and how he entered the field of L&D.(03:48) The impact of technology on L&D over the last 30 years.(05:05) Future technological trends in L&D, especially AI and wearable tech.(06:29) Adapting training strategies to meet the needs of multiple generations in the workforce.(06:40) Conflict management and understanding core values for effective team dynamics.(10:56) Essential skills to look for when hiring.(13:37) Trusted sources for industry insights.(15:43) Recommended reading for aspiring L&D leaders.Resources Mentioned:Paul Holba -https://www.linkedin.com/in/pholba/AAF International -https://www.linkedin.com/company/american-air-filter/Louisville Business First -https://www.bizjournals.com/louisvilleJon Gordon’s Leadership Materials -https://jongordon.com/useful-tools/McKinsey Research -https://www.mckinsey.com/mgi/our-research/all-research“Why It Matters” by Brenda Corbett and Jennifer Chloupek -https://www.amazon.com/Why-Matters-Brenda-Corbett/dp/0967858887Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Chris Johnson, Learning and Development Manager of Toyota North America, joins us to discuss how companies can leverage educational technology and social media style microlearning without causing learning anxiety. He emphasizes the skills the workforce needs to confront a changing working landscape and the value of networking and learning from L&D peers.Key Takeaways:(04:38) The relevance of microlearning increases as platforms like TikTok and YouTube influence how learners consume quick, actionable content.(05:34) The rapid expansion of educational technology is transforming the learning ecosystem.(06:39) AI is poised to redefine L&D by enhancing personalization and automating routine tasks, creating new opportunities for scalability and efficiency.(07:19) Learning anxiety is an emerging challenge that organizations must address.(09:47) Foundational instructional design skills and effective facilitation remain critical for impactful training, yet finding talent with these competencies is increasingly difficult.(11:02) The shift between virtual and in-person facilitation has highlighted the need for adaptable trainers who can build rapport and navigate diverse learning environments.(12:14) Engaging with L&D communities and benchmarking against peers fosters innovation and ensures alignment with industry trends.(13:29) Books like “Supercommunicators” by Charles Duhigg and “Good Power” by Ginni Rometty provide practical insights into communication and leadership strategies for L&D professionals.Resources Mentioned:Chris Johnson | LinkedInhttps://www.linkedin.com/in/chris-johnson-75004915/Toyota North America | LinkedInhttps://www.linkedin.com/company/toyota-north-america/“Supercommunicators” by Charles Duhigg -https://www.charlesduhigg.com/supercommunicators“Good Power” by Ginni Rometty -https://store.hbr.org/product/good-power-leading-positive-change-in-our-lives-work-and-world/10550?srsltid=AfmBOoo9BzoA0ct1xBoA1uQPLHZ6_dLqFfwGQFVvFp6rjYG6aBq2-fhETraining Magazine -https://trainingmag.comATD (Association for Talent Development) -https://www.td.orgThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Rama Iyer, Senior Director of Corporate Leadership Development at Spectrum, discusses leadership development, the evolving role of HR and the power of mentorship.Key Takeaways: (02:27) The impact of great leadership as a competitive advantage.(03:31) Why HR is unique: “There are no formulae to deal with people.”(04:05) The profound impact leaders have on culture and people’s lives.(06:33) The need for HR strategy to be front and center alongside business strategy.(07:37) How real-time employee listening has transformed HR practices.(09:34) Expecting the unexpected and scenario planning.(16:21) The role of mentorship in Rama’s career, helping her make bold career moves.(23:43) The importance of looking to future practices, not just best practices.Resources Mentioned:Rama Iyer -https://www.linkedin.com/in/rama-iyer/Spectrum -https://www.linkedin.com/company/spectrum/Wall Street Journal -https://www.wsj.comNew York Times -https://www.nytimes.comThe Economist -https://www.economist.comi4cp -https://www.i4cp.comPlay To Potential podcast -https://playtopotential.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Stephanie Fritz, EdD, Senior Director of Leadership Development at S&P Global, discusses the evolving role of L&D, drawing from her background in organizational psychology. Stephanie discusses the growing importance of adaptability and mental health support and highlights the skillsets leaders will need to develop. She emphasizes the necessity for workers and leaders to learn how to work effectively with AI to remain relevant in the future.Key Takeaways:(02:33) Stephanie’s journey from teaching to corporate L&D.(05:22) Virtual delivery creates global impact and adds valuable perspectives.(06:35) Wellness and mental health are increasingly prioritized in leadership training.(07:34) Certifications and degree programs are enhancing foundational skills in L&D.(09:30) Learning transfer and behavior change continue to be challenging to measure accurately.(12:31) AI’s potential to support the measurement of training impact and handle administrative tasks could allow for more focused impact studies.(13:58) There is a growing need for skilled virtual facilitators and their unique expertise.(16:32) AI won’t replace leaders who know AI but may replace those who fail to adapt.(17:19) Training builds knowledge within an organization, driving organizational growth. Resources Mentioned:Stephanie Fritz -https://www.linkedin.com/in/stephanie-fritz-edd-21370114/S&P Global | LinkedIn -https://www.linkedin.com/company/spglobal/S&P Global | Website -https://www.spglobal.com/enOrganization Development: A Process of Learning and Changing by W. Warner Burke and Debra A. Noumair -https://www.amazon.com/Organization-Development-Process-Learning-Changing/dp/0133892484Harvard Business Review -https://hbr.org/Certified Professional in Talent Development (CPTD) -https://www.td.org/certificationLinkedIn Learning -https://www.linkedin.com/learning/Columbia University Adult Learning and Leadership Program -https://www.tc.columbia.edu/organization-and-leadership/adult-learning-and-leadership/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Theda Riggins-Crawford, Director of Global Learning and Development of Manhattan Associates, discusses her career journey, insights on evolving trends in L&D and the importance of being people-centered in the industry. Theda also shares valuable resources for those wishing to develop in the field.  Key Takeaways:(02:13) Transitioning from tax reporting to a career in L&D.(06:04) Rapid changes in L&D and the demand for faster, more accessible learning methods.(08:19) The transformative role of AI in learning and its future potential in the field.(09:16) Predictions on how learning platforms will evolve to provide more tailored content for users.(10:27) Influential mentors and the importance of mentorship in career development.(15:18) The critical need for people-centered, human-first skills in learning leaders today.(17:46) Key sources for staying informed.(18:03) The importance of servant leadership. Resources Mentioned:Theda Riggins-Crawford -https://www.linkedin.com/in/theda-riggins-crawford-0a55a415/Manhattan Associates - https://www.linkedin.com/company/manhattan-associates/“The Servant Leader” by Ken Blanchard and Phil Hodges -https://www.amazon.com/Servant-Leader-Ken-Blanchard/dp/0849996597Harvard Business Review -https://hbr.org/Gartner -https://www.gartner.com/en Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Crystal Richards, Senior Director of Executive Development at TIAA, discusses her unique journey in learning and development. She covers changes in executive programs, the shift to virtual learning and the importance of building cohesive leadership cohorts.Key Takeaways:(00:47) Background and role at TIAA.(03:00) The shift from face-to-face to virtual learning.(05:56) Balance of virtual learning and human connection, and future trends in L&D.(07:45) Importance of building cohort groups in executive leadership programs. (09:21) The lasting impact of in-person learning.(10:31) Importance of influential mentors.(14:00) Challenge of balancing specialized and broad HR skills, and how flexibility is crucial in L&D roles.(16:17) AI's role in L&D, and the need for training on how to use it effectively in leadership development.Resources Mentioned:Crystal Richards -https://www.linkedin.com/in/crystalrichardsmed/TIAA -https://www.linkedin.com/company/tiaa/“What Got You Here Won’t Get You There” by Marshall Goldsmith -https://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304“Multipliers: How the Best Leaders Make Everyone Smarter” by Liz Wiseman -https://www.amazon.com/Multipliers-Best-Leaders-Everyone-Smarter/dp/006239066X“Essentialism: The Disciplined Pursuit of Less” by Greg McKeown -https://www.amazon.com/Essentialism-Disciplined-Pursuit-Greg-McKeown/dp/0804137382Disclaimer:This material is prepared by and represents the views of Crystal Richards, and does not necessarily represent the views of TIAA, its affiliates, or other TIAA staff.Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Jessica Sieminski, Director of Learning and Performance at Nationwide, joins us in this episode to discuss how L&D professionals and the industry can evolve and leverage AI and technology. She highlights the critical skills humans will need to succeed in a future where using AI for work becomes as common as using a calculator or computer. She emphasizes the importance of critical thinking, adaptability, and professional agility.Key Takeaways:​​(02:05) Nationwide Financial’s three learning pillars are onboarding, sales technology training and sales skills training.(05:13) Introduction of AI into the L&D field.(06:18) Nationwide’s approach to AI is keeping a “human in the lead” to ensure quality and relevance.(08:06) Workers will soon use AI as commonly as calculators, phones or computers.(08:50) AI can help create unique, individualized learning plans for each learner.(09:43) Critical thinking will become essential as AI transforms L&D.(11:36) Adaptability is no longer optional in L&D with the accelerating technological change — it’s essential for success.(13:44) LinkedIn is ideal for connecting with and learning from other professionals.(16:24) “The Four Tendencies” framework helps personalize coaching for team engagement.Resources Mentioned:Jessica Sieminski -https://www.linkedin.com/in/jessicasieminski/Nationwide -https://www.linkedin.com/company/nationwide/“The Four Tendencies” by Gretchen Rubin -https://gretchenrubin.com/books/the-four-tendencies/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Theresa Zeller, Global Head of Learning Creation at Merck (known as MSD outside the US and Canada), joins us to share her journey in the L&D space. She highlights the pivotal changes and emerging trends that are shaping corporate learning, including the growing influence of technology, business alignment and personalized learning. Key Takeaways:(03:48) The transformative power that learning has to change behavior and drive business goals.(05:10) The evolving role of L&D in partnering with businesses to drive growth and support strategic goals.(06:52) The impact of technology and digital transformation on learning engagement and efficiency, especially following the pandemic.(08:38) The critical need for business alignment in L&D to support organizations in achieving their objectives.(11:04) The future of personalized learning: the importance of delivering more targeted, individualized learning experiences in real-time.(13:07) Verifiable skills will be a key focus in the future of L&D, with skills as a “currency” to ensure measurable outcomes and business impact.(16:14) A vision of L&D as an integral part of daily work tasks, allowing for continuous skill application rather than learning in isolation.(17:49) The impact of mentors, helping provide guidance, challenge thinking and encourage professional growth.(22:08) Performance consulting is one of the most important skills — really hearing and understanding what a business needs. (28:44) Focus on bringing new L&D talent in to work alongside tenured staff and allow them to grow together.Resources Mentioned:Theresa Zeller -https://www.linkedin.com/in/theresa-zeller/Merck -https://www.linkedin.com/company/merck/“Taking Learning to Task” by Jane Vella -https://www.goodreads.com/work/quotes/406308-taking-learning-to-task-creative-strategies-for-teaching-adultsThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Steve Bullington, Director of Solution Engineering Talent Development at Salesforce, joins us in this episode to discuss ongoing shifts in L&D. The combination of the younger generations’ characteristics and technological advancements requires a new approach to training. L&D professionals must leverage everything from AI integration to personalized on-demand training to meet newer generations’ expectations, pace and learning styles while helping them develop essential social and communication skills.Key Takeaways:(01:53) The Scout program supports recent college grads in early career development.(03:19) Moving from sales to L&D.(05:42) 58% of Scout graduates are women, with 53% being from underrepresented groups.(06:27) Multigenerational shifts in the workforce and new technology call for adaptive learning tools.(07:23) L&D moves from centralized training to real-time, accessible learning on demand.(08:44) AI’s future in L&D is integrating it into existing tools, not building custom models.(10:55) Early career talent faces skill gaps in interpersonal communication post-remote work and COVID.(14:47) Steve emphasizes the importance of extemporaneous speaking skills for talent.Resources Mentioned:Steve Bullington - https://www.linkedin.com/in/stevebullington/Salesforce -https://www.linkedin.com/company/salesforce/Rethinking, with Adam Grant -https://adamgrant.net/podcasts/rethinking/“Think Faster, Talk Smarter” by Matt Abrahams -https://mattabrahams.com/books/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Rico Maranto, Senior Manager, Leadership Development of WM (formerly Waste Management), discusses the transition from command-and-control leadership to a human-centered mindset, and the role of AI in transforming employee development. Rico shares his journey into leadership development, highlights challenges in the workforce and provides insights into how organizations can move toward a skills-based approach to employee training and project assignments.Key Takeaways:(03:30) Skills-based organization focuses on leveraging employees’ diverse skills across projects rather than limiting them to a specific role.(06:07) Training in a skills-based organization will become more ad hoc, individualized and focused on just-in-time skill development for specific projects.(10:20) Shifting from traditional job roles to a skills-based approach enables companies to better utilize their employees’ diverse abilities.(11:31) The shift to a “catalog of skills” allows companies to maximize employee potential by breaking free from traditional job roles.(14:56) A skills-based workforce model allows companies to respond more effectively to industry changes and reallocate talent as business needs evolve.(17:19) The value of collaborating with peers through ATD forums and following industry leaders like Josh Bersin for insights.Resources Mentioned:Rico Maranto - https://www.linkedin.com/in/rico-maranto-09b0524/WM - https://www.linkedin.com/company/waste-management/Sharon Bowman’s course: “Training from the Back of the Room” - https://trainingfromthebackoftheroom.de/“Leadership and Self-Deception” by The Arbinger Institute -https://arbinger.com/store/leadership-and-self-deception/ATD (Association for Talent Development) -https://www.td.org/Josh Bersin's thought leadership on skills-based organizations -https://joshbersin.com/2023/07/building-a-skills-based-organization-the-exciting-but-sober-reality/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Nicole Sandoval, Senior Director of Learning and Development at European Wax Center, explores new developments in L&D, from continuous microlearning to AI-powered personalized learning pathways. She explains how the European Wax Center is tapping into the younger generation's desire to share knowledge and collaborate. They have developed a platform where expert employees share their tips and expertise through short videos, similar to TikTok, creating a space for grounded, easy-to-digest, and useful knowledge sharing and collaboration.Key Takeaways:(01:36) Nicole introduces her extensive background in L&D and explains her current role at European Wax Center.(03:59) The most impactful changes in L&D, include the rise of microlearning and AI-driven personalized learning pathways.(05:00) The future of L&D will emphasize experiential learning and collaboration tools.(06:00) Learning is no longer a one-time event but a continuous process supported by ongoing virtual and in-person training.(07:10) Finding talent with expertise in TikTok-style content creation and AI strategies is one of the current challenges in L&D.(07:58) The unique challenges of running L&D in a franchise model, including joint employer considerations and the need for tailored solutions.(08:22) Peer sharing and attending conferences are key ways to stay informed in the L&D industry.(09:38) The strategies and programs that won the European Wax Center’s first L&D award.Resources Mentioned:Nicole Sandoval - https://www.linkedin.com/in/nicole-sandoval-106a10a6/European Wax Center - https://www.linkedin.com/company/european-wax-center/ATD - https://www.td.org/IFA - https://www.franchise.org/SHRM - https://www.shrm.org/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Tomislav Vujec, Director of Learning at Red Hat, explains the role of L&D in today’s corporate strategy and its future. He emphasizes that L&D should help companies achieve their goals, assist board members in making informed decisions about strategies and workforces and train leadership to make decisions equipped with the necessary skills, knowledge and tools for success in today’s evolving world. Tomislav highlights the importance of data analysis in supporting L&D practices and the growing necessity of skill development and continuous learning.Key Takeaways:(02:16) Leading the transformation toward targeted skill development.(02:41) Creating exponential impact by equipping others with essential skills.(04:56) L&D’s focus shifted to continuous learning due to the rapid pace of technological change.(05:40) Continuously develop not just new associates but entire organizations.(07:08) Reskilling and skill practice will be the new focus for L&D.(09:28) Asynchronous and scalable learning models are critical for supporting global teams with diverse time zones and needs.(14:44) Data science skills are a growing need in L&D for predictive analytics and gap identification.(17:08) L&D without data support lacks credibility.(21:00) L&D must align with corporate strategy and actively contribute to decision-making.Resources Mentioned:Tomislav Vujec - https://www.linkedin.com/in/tvujec/Red Hat - https://www.linkedin.com/company/red-hat/Dare to Lead by Brené Brown - https://brenebrown.com/hubs/dare-to-lead/Conference Board - https://www.conference-board.org/ATD - https://www.td.org/Gartner - https://www.gartner.com/Red Thread Research - https://redthreadresearch.com/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Tim Kinsey, Director of Curriculum Development and Creative Learning Media at Cox Communications, explains that in the age of AI, the future of L&D lies in skill development and mentorship. He highlights the need for leaders and professionals to develop and combine business knowledge, intellectual curiosity, analytical thinking and radical candor to achieve business, professional and personal growth.Key Takeaways: (03:03) Impactful training solutions combine creativity and analytical thinking.(05:52) Combining virtual and in-person training delivers the best results for learners.(07:51) Foundational skills and sound learning principles remain crucial for L&D.(08:16) AI should complement, rather than replace, human expertise and insights.(08:46) Skills-based training helps employees meet business goals while advancing their careers.(13:48) Mentorship plays a critical role in personal and professional development.(15:14) Skills-based hiring is helping organizations match talent to the right roles.(17:15) Instructional designers must think beyond the “what” and focus on the learner’s experience after training.(19:46) Radical candor helps create an environment of trust and growth within teams.Resources Mentioned:Tim Kinsey - https://www.linkedin.com/in/timakinsey/Cox Communications - https://www.linkedin.com/company/cox-communications/“Radical Candor” by Kim Scott - https://www.radicalcandor.com/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, we’re joined by Nicolle Billmyre, Senior Director of Talent and Organizational Development at Crossmark.* She discusses the significant changes in learning and development over the past few years, including the rise of AI, the growing need for personalized, transformative learning and the learning techniques suited to each generation. Nicolle also touches on her approach to talent management, emphasizing the importance of fostering emotional intelligence and addressing the evolving needs of a multigenerational workforce. *Since recording this episode, Nicolle has become Vice President of Learning and Leadership Development at Ventra Health.Key Takeaways:(02:42) Nicolle reflects on her transition from a legal career to L&D.(04:11) Career pathing and development to help employees transition from individual contributors to leadership roles.(07:10) AI chatbots and automated tools cannot replicate human L&D professionals.(08:26) L&D must become more specific, impactful and transformative to stay relevant to the C-suite. (09:12) Integration of AI with data and analytics in L&D.(10:14) The four generations in the workforce need different learning strategies.(14:05) How an influential mentor helped Nicolle develop business acumen and influencing skills.(16:41) The challenges of hiring for emotional intelligence, a critical skill that is difficult to assess in traditional interviews.(20:13) The future of L&D and Book recommendations.Resources Mentioned:Nicolle Billmyre - https://www.linkedin.com/in/nicolle-billmyre-shrm-scp-4ab37a12/Crossmark - https://www.linkedin.com/company/crossmark/Ventra Health - https://www.linkedin.com/company/ventrahealth/Harvard Business Review - https://hbr.org/Center for Creative Leadership (CCL) - https://www.ccl.org/Design Thinking for Training by Sharon Boller - https://www.barringtonbooks.com/book/9781950496181The New L&D Mindset for the Ever-Changing Workplace by JD Dillon -https://books.google.com.mx/books/about/The_Modern_Learning_Ecosystem.html?id=uYmdEAAAQBAJ&redir_esc=yInfluencing Without Authority by Allan Cohen and David Bradford - https://www.wiley.com/en-be/Influence+Without+Authority%2C+3rd+Edition-p-9781119347712Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Dr. Jaimie Krause, Director of Learning and Development at Indeed, joins us to discuss the role of L&D in driving business outcomes, the importance of aligning training solutions with business strategy and the present and future of AI in learning. Jaimie explains her approach to maximizing the impact of L&D to achieve business ROI through data fluency, business acumen, strategic AI use and hiring discerning employees prepared to make tough decisions.  Key Takeaways: (02:14) Aligning L&D with business strategy drives value and ROI.(05:29) Using adult learning theories boosts L&D effectiveness.(06:14) L&D should foster employee growth and self-actualization.(07:04) L&D is becoming a business partner, not just an order taker.(08:03) Pair L&D with business acumen and data for success.(09:25) AI will play a key role in L&D, but we must know its limits.(13:08) Hire people ready to make tough, long-term decisions.(13:26) Discernment ensures L&D aligns with real business needs.(14:26) Asking "why" leads to better decisions in L&D.(15:09) Learning resources.Resources Mentioned:Dr. Jaimie Krause - https://www.linkedin.com/in/jaimiekrause/Indeed - https://www.linkedin.com/company/indeed-com/“Aligning Instructional Design with Business Goals,” by Christopher Neubauer - https://www.td.org/product/p/112304The Six Types of Working Genius Framework - https://www.workinggenius.com/ The ROI Institute - https://roiinstitute.net/ATD (Association for Talent Development) - https://www.td.org/Brandon Hall Group - https://www.brandonhall.com/Sales Enablement Pro - https://salesenablement.pro/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Lisa Christensen, Director of Learning Design Center of Excellence at McKinsey & Company, explains how hyper-personalized learning is within reach thanks to GenAI. However, she highlights that L&D professionals must focus on delivering the right content at the right time to avoid “flooding” learners with unnecessary material. She also emphasizes that success is no longer measured by training completion rates but by real changes in behavior and business outcomes.Key Takeaways:(02:42) Learning platforms now rival consumer-grade tech.(03:24) Focus is shifting to skills-based learning.(05:35) Human mentorship remains vital as AI handles routine tasks.(06:56) Hyper-personalized learning is on the horizon.(07:15) Don’t overwhelm learners with too much content.(10:18) Grinding isn’t always the answer.(14:44) Data analysis is now essential for L&D professionals.(17:19) Success in L&D is measured by behavior change, not completion rates.(20:52) Leaders should dig deeper to find the reasons behind people’s actions.Resources Mentioned:Lisa Christensen - https://www.linkedin.com/in/lisachristensen/Red Thread Research - https://redthreadresearch.com“First Things Fast” by Allison Rossett - https://www.wiley.com/en-us/First+Things+Fast%3A+A+Handbook+for+Performance+Analysis%2C+2nd+Edition-p-9780470478134“Co-Intelligence” by Ethan Mollick - https://www.penguinrandomhouse.com/books/741805/co-intelligence-by-ethan-mollick/McKinsey & Company - https://www.linkedin.com/company/mckinsey/McKinsey People and Organization Blog - https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organization-blogThanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining