
Learning Leader Spotlight: Interviews with corporate L&D leaders
102 episodes — Page 2 of 3

S1 Ep 51The Role of Authentic Connection and Adaptability in L&D Leadership with Geoffrey Roche of Siemens Healthineers
Geoffrey Roche, Director of Workforce Development (North America) of Siemens Healthineers, shares how his unconventional path through hospital administration, higher education and consulting shaped his L&D philosophy. He discusses how learning functions must become central to organizational strategy, especially in sectors like healthcare, where workforce readiness and culture directly impact outcomes. Drawing on personal experiences and national conversations, Geoffrey outlines the critical role of mentorship, succession planning and talent mobility, while emphasizing that scalable technology must always support, not replace, human connection. Key Takeaways:(03:10) Embedding learning into leadership practice strengthens team performance.(04:45) A culture of learning creates meaningful, long-lasting impact for individuals and communities.(06:47) L&D is evolving into a strategic function that supports culture and retention.(08:10) Succession planning should be championed by L&D and tied to career mobility.(10:20) Personal development plans should align with individual aspirations and organizational needs.(14:25) Scalable tech should enhance learning without replacing human interaction.(19:43) Adaptability, connection and communication are critical for professional success.(24:58) L&D must act as a strategic advisor, not just a reactive service provider.Resources Mentioned:Geoffrey Rochehttps://www.linkedin.com/in/geoffreymroche/Siemens Healthineers | LinkedInhttps://www.linkedin.com/company/siemens-healthineers/Siemens Healthineers | Websitehttp://siemens-healthineers.comBecker’s Hospital Reviewhttps://www.beckershospitalreview.com/Healthcare Divehttps://www.healthcaredive.com/HR Divehttps://www.hrdive.com/“The Trusted Learning Advisor” by Dr. Keith Keatinghttps://www.amazon.com/Trusted-Learning-Advisor-Techniques-Business/dp/1398612456?tag=googhydr-20&hvqmt=&hvbmt=%7BBidMatchType%7D&hvdev=c&ref=pd_sl_1ehi8sny9z_eThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 50Turning High Potentials Into Rockstar Leaders with Rachel Bolton of Stanley Black & Decker, Inc.
Rachel Bolton, Advisory Board Member of Corporate Learning Network and Director of Enterprise Leadership Development of Stanley Black & Decker, Inc., joins us to discuss how coaching, facilitation and scalable programs are reshaping how companies grow leaders. With over two decades in the field, Rachel brings a sharp lens to the shifting needs of modern L&D organizations, the impact of AI and microlearning and why soft skills deserve more credit than they’re given.Key Takeaways:(03:16) Early career experiences can uncover strengths relevant to L&D.(05:11) Technology and bite-sized learning formats are reshaping engagement.(06:29) Human-centered skills are becoming more essential as AI evolves.(08:35) Facilitation is a key capability for scaling learning content.(10:15) Coaching and in-person learning deliver strong organizational impact.(12:09) Mentorship can be pivotal in career transitions into L&D.(14:31) Industry insights often come from community-driven learning platforms.(17:11) Learn how to show up authentically as leaders. Resources Mentioned:Rachel Boltonhttps://www.linkedin.com/in/rachelbolton88/Corporate Learning Network | LinkedInhttps://www.linkedin.com/company/corporate-learning-network/Corporate Learning Network | Websitehttp://www.corporatelearningnetwork.comStanley Black & Decker, Inc. | LinkedInhttps://www.linkedin.com/company/stanley-black-decker-inc/Stanley Black & Decker Inc. | Websitehttps://www.stanleyblackanddecker.com/“Coaching for Leaders” podcasthttps://coachingforleaders.com/“Radical Candor” by Kim Scotthttps://www.radicalcandor.com/the-book/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 49Supporting People Leaders With Customized Coaching and Development Tools with Mat Winer of Rheem Manufacturing
Mat Winer, Senior Director of Learning and Talent Development at Rheem Manufacturing, discusses her approach to building a global, competency-driven leadership development strategy. She outlines how Rheem has revitalized learning initiatives post-pandemic, with a focus on scalable programs for every level of leadership. Mat also examines the evolving role of AI in L&D, the importance of maintaining human connection in digital learning environments, and how to curate growth pathways that align with business goals.Key Takeaways:(01:37) Overview of a global L&D function designed to support employees from onboarding through retirement.(04:12) Use of competency models to build structure and alignment in L&D programming.(07:11) Creation of L&D resources that equip leaders to support on-the-job application and growth.(10:14) Investment in curated learning paths to drive essential skill development beyond role-specific content.(16:15) Role of AI in driving personalization, speed and scalability across L&D initiatives.(19:08) Emerging interest in AI tools for coaching and adaptive scenario-based learning in L&D.(19:58) Combining AI capabilities with strong internal L&D consulting for lasting impact.(21:14) Go-to sources for staying current on L&D trends, communities of practice and industry publications.Resources Mentioned:Mat Winerhttps://www.linkedin.com/in/mat-winer-b2288b5/Rheem Manufacturing | LinkedInhttps://www.linkedin.com/company/rheem-manufacturing/Rheem Manufacturing | Websitehttp://www.rheem.comLeadership Development Community of Practice (LEADx)https://leadx.org/ATDhttps://www.td.org/SHRMhttps://www.shrm.org/TrainingProshttps://trainingpros.com/HR Brewhttps://www.hrbrew.com/McKinsey Talent and Learning Newsletterhttps://www.mckinsey.com/capabilities/growth-marketing-and-sales/newsletter-sign-upThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 48Driving Behavior Change With Microlearning and Mobile Content with Chantelle Nash of BAE Systems, Inc.
Chantelle Nash, Director of Functional Training and Enablement of BAE Systems, Inc., shares her approach to evolving corporate learning, the multidisciplinary skills driving change and the increasing intersection of L&D, marketing and technology. With 15 years of experience, Chantelle explores how learning teams can become embedded partners in operational excellence within highly regulated industries.Key Takeaways:(02:57) Entry points into L&D often stem from a desire to improve access to information and workplace efficiency.(03:54) AI adoption in L&D is cautious but growing, with early use cases supporting content planning and design.(05:03) Shifts in workplace learning prioritize real-time access to knowledge over traditional structured programs.(06:19) Microlearning and mobile-first strategies continue to gain traction in corporate learning environments.(07:40) Measuring return on experience and engagement can be as valuable as ROI in evaluating L&D initiatives.(08:59) Multidisciplinary skill sets are increasingly essential for L&D professionals navigating complex organizations.(10:57) Staying current in L&D requires blending academic research with insights from social platforms and networks.(12:58) Understanding personality differences improves collaboration, influence and learner engagement in L&D. Resources Mentioned:Chantelle Nashhttps://www.linkedin.com/in/chantellenash/BAE Systems, Inc. | LinkedInhttps://www.linkedin.com/company/baesystemsinc/BAE Systems, Inc. | Websitehttps://jobs.baesystems.com/global/en“Quiet” by Susan Cainhttps://www.amazon.com/Quiet-Power-Introverts-World-Talking/dp/0307352153Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 47Championing Cross-Functional Learning To Strengthen Business Impact with Adolph Escobedo of Vizient, Inc
Adolph Escobedo, Sr. Director of Commercial L&D of Vizient, Inc, shares his approach to aligning workforce development with business strategy, drawing from his military background and extensive corporate experience. He discusses the evolving role of L&D in driving performance, the importance of adaptability, and how to position L&D as a shared business responsibility within organizations.Key Takeaways:(01:33) Aligning L&D strategies with business objectives supports organizational growth.(02:07) Integrating coaching and repetition-based models to build learner confidence.(04:01) Using data and analytics to demonstrate the value and impact of L&D.(06:01) Shifting toward hyper-personalized, AI-enabled learning experiences.(08:46) Embedding L&D into daily workflows to support just-in-time skill development.(11:14) Emphasizing the importance of listening, mentorship and authentic leadership in professional growth.(15:16) Viewing adaptability and comfort with ambiguity as essential L&D competencies.(21:43) Staying connected to industry developments through professional networks and publications.(25:50) Recommending practical resources to support communication, design and learning strategy. Resources Mentioned:Adolph Escobedohttps://www.linkedin.com/in/adolphescobedo/Vizient, Inc.https://www.linkedin.com/company/vizient/“The Accelerated Learning Fieldbook” by Lou Russellhttps://www.amazon.com/Accelerated-Learning-Fieldbook-Instructional-Flexible/dp/0787946397“The Pyramid Principle” by Barbara Mintohttps://www.amazon.com/Pyramid-Principle-Logic-Writing-Thinking/dp/0273710516“Building a StoryBrand” by Donald Millerhttps://www.amazon.com/Building-StoryBrand-Clarify-Message-Customers/dp/0718033329TD Magazinehttps://www.td.org/td-magazineChief Learning Officerhttps://www.chieflearningofficer.com/Life Sciences Trainers & Educators Networkhttps://www.l-ten.org/Gartnerhttps://www.gartner.com/enThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 46Helping L&D Teams Balance Human Insight With AI Acceleration with Kimber Hanrahan of GoDaddy
Kimber Hanrahan, Head of Learning and Development of GoDaddy, joins us to share how L&D can evolve by aligning closer to business outcomes while maintaining a people-first mindset. She talks about leveraging AI, promoting experimentation and driving change through inclusive leadership. Drawing on decades of experience across industries, Kimber highlights how running L&D like a business can unlock deeper strategic impact.Key Takeaways:(03:07) Measuring impact in business terms builds credibility for L&D functions.(05:09) Being proactive helps L&D become a valued partner in business planning.(08:22) Technology enhances efficiency but still requires human validation.(09:58) Evolving L&D roles reflect the shift toward virtual and digital engagement.(13:25) Embracing experimentation can accelerate innovation in learning.(17:06) Inclusive design is essential to support diverse learning needs.(26:54) Leadership development includes learning to challenge personal biases.(30:44) Empathy and openness are critical for building effective collaboration.Resources Mentioned:Kimber Hanrahanhttps://www.linkedin.com/in/kimberdevelopspeople/GoDaddy | LinkedInhttps://www.linkedin.com/company/godaddy/GoDaddy | Websitehttps://www.godaddy.comHarvard Business Reviewhttps://hbr.org/Training Magazinehttps://trainingmag.com/ATDhttps://www.td.org/The Wall Street Journalhttps://www.wsj.com/“Leadership and Self-Deception” by The Arbinger Institutehttps://www.amazon.com/Leadership-Self-Deception-Getting-Out-Box/dp/1576759776 Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 45Customizing L&D Programs for Career Flexibility with Aria Elsezy-Young of Morgan Properties
Aria Elsezy-Young, Director of Talent Development of Morgan Properties, joins us to discuss her journey into L&D, the evolving trends in talent development and how organizations can empower employees through competency-based learning and re-skilling initiatives.Key Takeaways:(01:22) Talent development roles often encompass training, leadership development and professional growth initiatives.(02:10) Many professionals discover their passion for L&D through hands-on experiences that create impactful learning moments for others.(04:04) Organizational programs like leadership academies and mentorship initiatives can significantly enhance employee development.(05:28) Re-skilling is a growing trend, enabling employees to transition into new roles by leveraging certifications and transferable skills.(07:30) Career development is shifting from linear "ladders" to more flexible "jungle gyms," allowing employees to explore diverse paths.(11:34) Competency-based learning is emerging as a critical approach, providing clear career roadmaps aligned with skills and competencies.(13:37) AI and personalized learning tools are expected to play a significant role in tailoring development opportunities for employees.(14:52) Staying ahead of industry trends requires leveraging reports, conferences and other resources to benchmark progress and inform strategies.Resources Mentioned:Aria Elsezy-Younghttps://www.linkedin.com/in/aria-young/Morgan Properties | LinkedIn https://www.linkedin.com/company/morgan-properties/Morgan Properties | Websitehttp://www.morganproperties.comLinkedIn Learning reporthttps://www.linkedin.com/learning/"Help Them Grow or Watch Them Go" by Beverly Kaye and Julie Winkle Giulionihttps://www.amazon.com/Help-Them-Grow-Watch-Conversations/dp/1609946324Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 44Transforming L&D From a Support Function to a Strategic Partner with Brian Hughes of Alnylam Pharmaceuticals
On this episode, Brian Hughes, Vice President Talent Management of Alnylam Pharmaceuticals, joins us to discuss his role in L&D and organizational development. He shares insights into the evolving landscape of talent management and learning development, highlighting key shifts post-COVID and the increasing importance of corporate learning as a competitive advantage.Key Takeaways: (01:35) The role of talent management encompasses various aspects of organizational development.(02:26) Career transitions often involve moving into L&D through related fields.(03:18) Recent disruptions have accelerated the need for innovative learning methods.(04:31) Building capabilities and leadership skills is increasingly emphasized.(04:49) L&D is now a critical component of business strategy.(06:09) Corporate learning is essential for employee retention and growth.(06:59) AI is transforming coaching and development processes.(12:10) Agility and business acumen are essential for L&D professionals.(15:00) L&D must align with business needs first—everything else comes second.(17:51) The ultimate aim of L&D is to get people to engage differently.Resources Mentioned:Brian Hugheshttps://www.linkedin.com/in/brian-hughes-8abb675/Alnylam Pharmaceuticals | LinkedInhttps://www.linkedin.com/company/alnylam-pharmaceuticals/Alnylam Pharmaceuticals | Websitehttp://www.alnylam.comTalent Quarterlyhttps://www.talent-quarterly.com/Talent Strategy Grouphttps://talentstrategygroup.com/"Atomic Habits" by James Clearhttps://jamesclear.com/atomic-habits"What Happens Now" by John Hillen and Mark Nevinshttps://www.amazon.com/What-Happens-Now-Reinvent-Yourself/dp/1590794532BetterUphttps://www.betterup.com/Ezrahttps://ezra.com/Korn Ferryhttps://www.kornferry.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 43Cultivating Next-Generation Learning Platforms with Eunice Njeru of Morgan Stanley
In this episode, Eunice Njeru, Director of HR Learning Solutions at Morgan Stanley, speaks about her journey in learning and development, her insights on the evolving role of LMS in organizations and the impact of AI on the future of learning.Key Takeaways:(01:44) Eunice explains her role as a subject-matter expert for Morgan Stanley’s learning management system (LMS).(05:32) How leadership is actively embracing integrating learning with other HR solutions to provide a complete experience for learners.(06:10) The importance of embracing AI as a tool to enhance, not replace, L&D roles.(10:58) The value of mentoring and paying it forward within the industry.(15:49) Advice on building relationships with business leaders to align learning initiatives with business goals.(15:45) Eunice’s top industry resources include the Association for Talent Development (ATD) and insights from Josh Bersin.(16:42) Recommended reading: “Love + Work” by Marcus Buckingham, exploring the importance of aligning career roles with personal strengths.Resources Mentioned:Eunice Njeruhttps://www.linkedin.com/in/eunice-njeru/Morgan Stanleyhttps://www.linkedin.com/company/morgan-stanley/ATD - Association for Talent Developmenthttps://www.td.org/Josh Bersin’s bloghttps://joshbersin.com/“Love + Work” by Marcus Buckinghamhttps://www.amazon.com/Love-Work-Find-What-Rest/dp/1647821231 Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 42Shaping the Future of Skills-Based Workforces with Carrie Berg of Teladoc Health
On this episode, Carrie Berg, Vice President of L&D of Teladoc Health, shares her journey from a sales background in the medical device industry to leading global L&D and talent initiatives in healthcare. Soon to earn her doctorate, Carrie reflects on the evolving landscape of L&D, emphasizing the importance of integrating learning strategies early in organizational development to foster growth and innovation. Key Takeaways:(02:43) Career paths in L&D often evolve from other fields, such as sales, due to strong communication skills.(05:18) Startups are increasingly investing in L&D early on, reflecting a generational shift in valuing training for business growth.(07:37) Younger generations prioritize career development and training over traditional incentives.(08:31) Technology has enhanced accessibility, reshaping training delivery.(10:12) The future of L&D is moving toward skills-based workforce planning.(11:25) AI integration requires smooth interaction with other organizational systems.(15:27) Observing leadership behaviors in meetings is a valuable way to learn effective leadership skills.(17:25) Key sources for L&D news and insights are essential for staying informed.Resources Mentioned:Carrie Berghttps://www.linkedin.com/in/carrie-l-berg/Teladoc Health | LinkedInhttps://www.linkedin.com/company/teladoc-health/Teladoc Health | Websitehttp://www.teladochealth.comTraining Industryhttps://trainingindustry.com/ATDhttps://www.td.org/"Drive" by Daniel H. Pinkhttps://www.danpink.com/books/drive/Adam Granthttps://adamgrant.net/Simon Sinekhttps://simonsinek.com/ChatGPThttps://chatgpt.com/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 41Preparing for the Next Wave of Digital Natives in L&D with Dr. Haley Harbaugh of Bloom Healthcare
Dr. Haley Harbaugh, Director of Learning at Bloom Healthcare, joins us to discuss her insights on learning and development trends. She emphasizes the importance of resiliency and adaptability in the evolving L&D landscape.Key Takeaways:(01:43) L&D roles often involve multiple responsibilities, including education, evaluation and talent development.(02:37) Many L&D professionals enter the field by chance and later pursue formal education to specialize.(05:10) The COVID-19 pandemic accelerated changes in L&D, such as increased virtual delivery and multitasking.(09:52) There is a growing shift towards micro-credentials and non-traditional learning methods.(13:20) AI-driven roles are emerging in L&D, requiring specialized skills.(16:32) AI is reshaping L&D, necessitating adaptation rather than replacement.(19:24) Staying informed through resources like ATD, Chief Learning Officer and Lightcast is vital.Resources Mentioned:Dr. Haley Harbaugh -https://www.linkedin.com/in/haleyharbaugh/Bloom Healthcare | LinkedIn -https://www.linkedin.com/company/bloom-healthcare/Bloom Healthcare | Website -http://www.bloomhealthcare.comChief Learning Officer -https://www.chieflearningofficer.com/Lightcast -https://www.lightcast.com/“Act Like a Leader, Think Like a Leader” by Herminia Ibarra -https://www.amazon.com/Act-Like-Leader-Think/dp/1422184129 Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 40Creating Unstoppable Customer Engagement With Smart Learning Solutions with Terri Maske of Vyne Dental®
Terri Maske, Vice President of Client Education at Vyne Dental®, with over 20 years of experience in learning technologies and customer education, shares insights on selecting, implementing and optimizing a learning management system (LMS). Key Takeaways:(01:29) Terri shares her background and expertise in customer education, learning technologies and team building.(04:07) Key factors organizations should consider when selecting an LMS, including business needs and vendor research(06:12) Real-world examples of how the right LMS can reduce administrative costs and improve scalability.(09:18) The biggest challenges organizations face when implementing an LMS and how to mitigate them.(12:14) Effective change management strategies to ensure smooth LMS adoption.(14:43) How to prepare for an LMS migration while maintaining data integrity and a seamless user experience.(21:25) The most important KPIs to track LMS success, from cost savings to engagement metrics.(25:19) Striking the right balance between customization and out-of-the-box LMS features.(31:02) Terri’s top leadership skills: active listening and continuous learning.Resources Mentioned:Terri Maskehttps://www.linkedin.com/in/terri-maske/Vyne Dental®https://www.linkedin.com/company/vynedental/Capterra – Software research and review platformhttps://www.capterra.com/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 39A Bold New Era of Talent Strategy and Workplace Learning with Lawrence Price of Brink's
In this episode, Lawrence Price, Vice President of Global People and Culture at Brink’s Inc., shares insights on organizational development, the evolving landscape of talent development, and the growing need for in-person training to drive behavioral change. Key Takeaways:(02:10) Lawrence’s background, from his experience in the Army to his transition into the corporate talent development space.(05:08) The pandemic accelerated shifts in L&D, blurring the lines between training, communications and change management.(06:02) Increased demand for in-person and instructor-led virtual training.(06:50) Tabletop learning exercises foster engagement and discussion without reliance on tools.(09:10) The challenge of engaging frontline employees without mobile or desktop access.(11:17) L&D professionals should develop expertise in change management and communications to better collaborate and drive organizational impact.(13:02) Recommended reading for L&D leaders. Resources Mentioned:Lawrence Price -https://www.linkedin.com/in/lawrenceprice/Brink’s Inc. -https://www.linkedin.com/company/brinks/“Performance-Focused Learner Surveys” by Will Thalheimer, PhD -https://www.amazon.com/Performance-Focused-Learner-Surveys-Distinctive-Effectiveness/dp/1941577032“Atomic Habits” by James Clear -https://jamesclear.com/atomic-habitsThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 38Reshaping L&D Through AI and Social Learning with Topher Olsen of RealPage, Inc.
In this episode, Topher Olsen, Vice President of Training and Enablement at RealPage, shares his journey from classroom teaching to leading global training teams, offering insights on leveraging AI, creating impactful learning moments and driving performance through innovative L&D strategies. Key Takeaways:(01:51) A passion for lifelong learning from education to corporate training.(06:16) AI is reshaping learning and work, and professionals must embrace its transformative potential.(08:37) Why we should align learning at work with how people learn naturally in life.(09:37) The future of L&D focuses on integrating learning into workflows for immediate impact.(11:14) Measuring training effectiveness requires linking learning metrics with performance metrics.(12:54) Empowering teams by asking, “What do we need to do to help you achieve your goals?”(20:50) Content is impactful only when it drives results and changes behaviors.(23:48) Creating memorable learning moments strengthens team connection and organizational culture.Resources Mentioned:Topher Olsen -https://www.linkedin.com/in/topherolsen/RealPage -https://www.linkedin.com/company/realpage/“The Power of Moments” by Chip Heath and Dan Heath -https://heathbrothers.com/books/the-power-of-moments/LinkedIn Learning resources -https://learning.linkedin.com/resourcesAssociation for Talent Development (ATD) -https://www.td.org/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 37Driving L&D Innovation Through Fun and Creativity with Molly Fields of TCC
In this episode, Molly Fields, formerly Senior Director of Learning and Development at Verizon Authorized Retailer, TCC*, and currently Director of Human Resources Information Technology at Willow Bridge Property Company, discusses the power of creativity, personalization and humor in learning experiences and how to leverage technology to enhance L&D. She debunks common misconceptions about Gen Z, emphasizing that they are the most well-equipped workforce yet and sharing innovative ways to engage them.Key Takeaways:(02:11) Molly shares her journey into L&D and what drew her to adult learning.(05:05) The biggest shift in L&D is meeting learners where they are instead of forcing them to seek out information.(06:48) Gen Z is the most self-aware and well-equipped workforce yet, requiring a more personalized approach to learning.(11:45) The younger generation isn’t disengaged; they binge content differently, requiring L&D to rethink delivery methods.(15:15) Shifting from module-based learning to a streaming, episodic format keeps employees engaged.(20:46) L&D is no longer about learning styles but about communication styles.(22:37) Innovation in communication is more important than perfection in instructional design.(23:54) Hiring for skills rather than experience can lead to innovative, high-impact L&D teams.(26:48) L&D leaders should always seek new ideas, formats and strategies.Resources Mentioned:Molly Fields -https://www.linkedin.com/in/molly-fields-5bb54385/Verizon Authorized Retailer, TCC -https://www.linkedin.com/company/tcc-verizon/Willow Bridge Property Company -https://www.linkedin.com/company/willow-bridge-pc/Chief Learning Officer Magazine -https://www.chieflearningofficer.com“You Are Now Less Dumb” by David McRaney -https://www.powells.com/book/you-are-now-less-dumb-9781592408795Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.*Since this was recorded, the guest has moved to Director of Human Resources Information Technology at Willow Bridge Property Company.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 36The Secrets to Brand Loyalty Through Storytelling with Jennifer Budveit of PVH Corp.
In this episode, Jennifer Budveit, Senior Director of Talent Development at PVH Corp., discusses her journey from professional ballerina to a leading role in learning and development. Jennifer shares her insights on creating impactful L&D strategies and the importance of continuous learning.Key Takeaways:(01:46) Jennifer’s role at PVH and her focus on leadership development.(04:21) Professional dancing ignited Jennifer’s passion for learning.(06:17) Corporate learning and “aha” moments.(09:19) The evolution of hybrid learning and its benefits.(10:30) The importance of L&D professionals speaking in business terms.(13:44) The buy-and-build model in L&D for maximizing impact.(18:24) Key mentors helped Jennifer shape her approach to L&D.(23:41) Continuous learning is a hard skill to find.(31:03) Recommended reading for L&D leaders: “Turn the Ship Around!” by David Marquet.Resources Mentioned:Jennifer Budveit -https://www.linkedin.com/in/jennifer-budveit/PVH Corp -https://www.linkedin.com/company/pvh/Boise State University -https://www.boisestate.edu/The Business of Fashion -https://www.businessoffashion.com/“Turn the Ship Around!” by David Marquet -https://davidmarquet.com/turn-the-ship-around-book/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 35Pausing and Reflecting: Soft Skills in Leadership Growth with Cherie Aplin of Edwards Lifesciences
In this episode, Cherie Aplin, Senior Director of Leadership Development at Edwards Lifesciences, highlights the importance of creative problem-solving, critical thinking, collaboration skills, data-driven learning, psychological safety and deep reflection in leadership development. She also shares insights on how organizations can foster effective learning experiences while ensuring meaningful human connections.Key Takeaways:(01:52) Cherie explains how her team customizes leadership programs for leaders at all levels.(03:39) L&D at Edwards Lifesciences not only enhances leadership but also impacts lives globally.(05:41) Cherie recalls her realization that companies hire internal trainers and how that shaped her career.(09:14) Being good at something doesn’t make it a strength if it drains you.(13:43) AI helps streamline learning experience design—what used to take six months can now take a week.(14:41) The new soft and hard skills needed to thrive as a leader.(15:46) Simulations as a tool for learning and experimentation.(18:21) The importance of reflection and balancing depth and breadth in learning.(21:45) Psychological safety and emotional intelligence are key to leadership success.(24:36) Conferences, journals, books and resources that help stay up-to-date on L&D.(32:15) Making a positive impact in people’s lives is energizing. Resources Mentioned:Cherie Aplin -https://www.linkedin.com/in/cherie-aplin-14a0193/Edwards Lifesciences -https://www.linkedin.com/company/edwards-lifesciences/“What Got You Here Won’t Get You There” by Marshall Goldsmith -https://marshallgoldsmith.com/book-page-what-got-you-here/“The Modern Learning Ecosystem” by JD Dillon -https://www.barnesandnoble.com/w/the-modern-learning-ecosystem-jd-dillon/1142146638Harvard Business Review -https://hbr.org/McKinsey & Company -https://www.mckinsey.com/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 34Adapting Leadership Development for a Rapidly Changing Workplace with Kristi Owens of Southwest Airlines
Kristi Owens, Vice President of Talent and Leadership Development at Southwest Airlines, joins us in this episode. Kristi shares how Southwest is developing an internal talent marketplace by identifying skills the company will need in the future and offering upskilling programs to its employees. Kristi emphasizes the evolving role of leadership and the skills leaders must develop to support and guide their teams through challenges and change.Key Takeaways:(01:38) Kristi’s journey from technology to talent and leadership development at Southwest.(04:27) The shift to virtual training has enabled Southwest to reach over 100 locations more efficiently.(05:00) Today’s workforce is increasingly motivated by growth and development opportunities rather than financial incentives alone.(06:38) Investing in an internal talent marketplace by developing skills the company will need in the future.(07:32) AI in content development could streamline training production, enabling faster responses to learner needs.(10:02) Leaders must be resilient and agile to guide their teams through challenges and changes.(10:52) Mental well-being is crucial, with leaders encouraged to create psychological safety for their teams.(13:37) Leadership motivations: responsibility versus reward. Resources Mentioned:Kristi Owens -https://www.linkedin.com/in/kristi-lukeman-owens-8509a17/Southwest Airlines | LinkedIn -https://www.linkedin.com/company/southwest-airlines/“The Motive” by Patrick Lencioni -https://www.tablegroup.com/product/themotive/Southwest Airlines | Website -https://www.southwest.com/TrainingPros Newsletter -https://trainingpros.com/newsroom/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 33Transforming Corporate Training With Gamification with Brian Harkins of Topgolf
In this episode, Brian Harkins, Director of Training at Topgolf, shares his unique journey into Learning and Development, his vision for the future of training and the innovative ways Topgolf incorporates fun and engagement into its learning programs.Key Takeaways:(02:44) Topgolf’s mission is “selling fun,” which they integrate into their learning programs through gamification.(04:01) Technology advancements, particularly AI, have transformed L&D over the past five years.(05:06) AI will further accelerate content creation but the need for human context and editing remains.(05:41) Microlearning is crucial for the upcoming generations who prefer brief, digestible content.(06:51) How to make learning content “idiot-proof.”(11:36) Visual design is essential in instructional materials.(12:18) Instructional designers with skills in writing, creativity and visual design are rare and highly valuable.(14:10) Brian recommends Simon Sinek’s “Start with Why” as essential reading for leaders and change management.Resources Mentioned:Brian Harkins -https://www.linkedin.com/in/brianharkins/Topgolf -https://www.linkedin.com/company/topgolf/Training Magazine Network -https://www.trainingmagnetwork.com/“Start with Why” by Simon Sinek -https://www.google.com/aclk?sa=l&ai=DChcSEwi4ibjRl9aJAxVeSEcBHddMHL4YABAEGgJxdQ&co=1&ase=2&gclid=Cj0KCQiA88a5BhDPARIsAFj595hn3sYA1ydYe5i-K3jFgAkz3vCsrpvXXAkE-9pqsLZVNXhIA-rQ-oAaAk2vEALw_wcB&ei=GPgyZ_ndOrqfhbIPqdq7qAk&sig=AOD64_1P8sv-g4u5VLODRan9qrYMfZUkgQ&ctype=5&q=&nis=4&sqi=2&ved=2ahUKEwj5yavRl9aJAxW6T0EAHSntDpUQ9aACKAB6BAgFEA0&adurl=One Tree Planted – Monarch Restoration Project -https://onetreeplanted.org/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 32Leadership and Mentorship in Modern L&D with John Torres of Bank of America
On this episode, John C. Torres, Senior Vice President, Academy Executive at Bank of America, shares his perspective on the critical skills and knowledge learning and development professionals need to succeed. He emphasizes the importance of acquiring business and functional acumen to understand how L&D impacts the company’s business model, the necessity of leadership and communication skills to influence an organization and the pivotal role of facilitation. Additionally, he discusses the growing prominence of virtual and self-paced learning and the strategic importance of integrating L&D into business planning.Key Takeaways:(05:19) Virtual and self-paced learning are essential for cost-effective scalability.(05:52) Coaching and mentoring are shifting to virtual spaces, requiring innovative approaches.(07:25) L&D thrives when it’s directly tied to business units rather than HR.(09:53) “What are you doing to have an impact on the business?”(12:45) Business, leadership and functional acumen are critical for aligning L&D with organizational goals.(14:12) Functional expertise builds credibility and strengthens professional impact.(16:19) LinkedIn is a good source of industry information. Resources Mentioned:John C. Torres -https://www.linkedin.com/in/jctorres3/Bank of America -https://www.linkedin.com/company/bank-of-america/“The Advantage” by Patrick Lencioni -https://www.tablegroup.com/product/the-advantage/"The Five Dysfunctions of a Team" by Patrick Lencioni -https://www.tablegroup.com/product/dysfunctions/Gartner Research -https://www.gartner.com/enBrandon Hall Group -https://brandonhall.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 31Creating Impactful Training Programs for a Diverse Workforce with Paul Holba of AAF International
In this episode, Paul Holba, Senior Director of Organizational Development and Training at AAF International, discusses his extensive experience in learning and development and how his team addresses challenges in the evolving workplace. Paul explores the roles of technology, adaptability and managing generational differences to create a forward-thinking L&D strategy.Key Takeaways:(01:47) Paul’s career journey and how he entered the field of L&D.(03:48) The impact of technology on L&D over the last 30 years.(05:05) Future technological trends in L&D, especially AI and wearable tech.(06:29) Adapting training strategies to meet the needs of multiple generations in the workforce.(06:40) Conflict management and understanding core values for effective team dynamics.(10:56) Essential skills to look for when hiring.(13:37) Trusted sources for industry insights.(15:43) Recommended reading for aspiring L&D leaders.Resources Mentioned:Paul Holba -https://www.linkedin.com/in/pholba/AAF International -https://www.linkedin.com/company/american-air-filter/Louisville Business First -https://www.bizjournals.com/louisvilleJon Gordon’s Leadership Materials -https://jongordon.com/useful-tools/McKinsey Research -https://www.mckinsey.com/mgi/our-research/all-research“Why It Matters” by Brenda Corbett and Jennifer Chloupek -https://www.amazon.com/Why-Matters-Brenda-Corbett/dp/0967858887Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 30The Expanding L&D Ecosystem Through EdTech, AI and Social Learning with Chris Johnson of Toyota North America
Chris Johnson, Learning and Development Manager of Toyota North America, joins us to discuss how companies can leverage educational technology and social media style microlearning without causing learning anxiety. He emphasizes the skills the workforce needs to confront a changing working landscape and the value of networking and learning from L&D peers.Key Takeaways:(04:38) The relevance of microlearning increases as platforms like TikTok and YouTube influence how learners consume quick, actionable content.(05:34) The rapid expansion of educational technology is transforming the learning ecosystem.(06:39) AI is poised to redefine L&D by enhancing personalization and automating routine tasks, creating new opportunities for scalability and efficiency.(07:19) Learning anxiety is an emerging challenge that organizations must address.(09:47) Foundational instructional design skills and effective facilitation remain critical for impactful training, yet finding talent with these competencies is increasingly difficult.(11:02) The shift between virtual and in-person facilitation has highlighted the need for adaptable trainers who can build rapport and navigate diverse learning environments.(12:14) Engaging with L&D communities and benchmarking against peers fosters innovation and ensures alignment with industry trends.(13:29) Books like “Supercommunicators” by Charles Duhigg and “Good Power” by Ginni Rometty provide practical insights into communication and leadership strategies for L&D professionals.Resources Mentioned:Chris Johnson | LinkedInhttps://www.linkedin.com/in/chris-johnson-75004915/Toyota North America | LinkedInhttps://www.linkedin.com/company/toyota-north-america/“Supercommunicators” by Charles Duhigg -https://www.charlesduhigg.com/supercommunicators“Good Power” by Ginni Rometty -https://store.hbr.org/product/good-power-leading-positive-change-in-our-lives-work-and-world/10550?srsltid=AfmBOoo9BzoA0ct1xBoA1uQPLHZ6_dLqFfwGQFVvFp6rjYG6aBq2-fhETraining Magazine -https://trainingmag.comATD (Association for Talent Development) -https://www.td.orgThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 29Future-Proofing Leadership: AI, Team Dynamics and Agility with Rama Iyer of Spectrum
In this episode, Rama Iyer, Senior Director of Corporate Leadership Development at Spectrum, discusses leadership development, the evolving role of HR and the power of mentorship.Key Takeaways: (02:27) The impact of great leadership as a competitive advantage.(03:31) Why HR is unique: “There are no formulae to deal with people.”(04:05) The profound impact leaders have on culture and people’s lives.(06:33) The need for HR strategy to be front and center alongside business strategy.(07:37) How real-time employee listening has transformed HR practices.(09:34) Expecting the unexpected and scenario planning.(16:21) The role of mentorship in Rama’s career, helping her make bold career moves.(23:43) The importance of looking to future practices, not just best practices.Resources Mentioned:Rama Iyer -https://www.linkedin.com/in/rama-iyer/Spectrum -https://www.linkedin.com/company/spectrum/Wall Street Journal -https://www.wsj.comNew York Times -https://www.nytimes.comThe Economist -https://www.economist.comi4cp -https://www.i4cp.comPlay To Potential podcast -https://playtopotential.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 28Leadership Skills and L&D Trends for Global Teams with Stephanie Fritz of S&P Global
In this episode, Stephanie Fritz, EdD, Senior Director of Leadership Development at S&P Global, discusses the evolving role of L&D, drawing from her background in organizational psychology. Stephanie discusses the growing importance of adaptability and mental health support and highlights the skillsets leaders will need to develop. She emphasizes the necessity for workers and leaders to learn how to work effectively with AI to remain relevant in the future.Key Takeaways:(02:33) Stephanie’s journey from teaching to corporate L&D.(05:22) Virtual delivery creates global impact and adds valuable perspectives.(06:35) Wellness and mental health are increasingly prioritized in leadership training.(07:34) Certifications and degree programs are enhancing foundational skills in L&D.(09:30) Learning transfer and behavior change continue to be challenging to measure accurately.(12:31) AI’s potential to support the measurement of training impact and handle administrative tasks could allow for more focused impact studies.(13:58) There is a growing need for skilled virtual facilitators and their unique expertise.(16:32) AI won’t replace leaders who know AI but may replace those who fail to adapt.(17:19) Training builds knowledge within an organization, driving organizational growth. Resources Mentioned:Stephanie Fritz -https://www.linkedin.com/in/stephanie-fritz-edd-21370114/S&P Global | LinkedIn -https://www.linkedin.com/company/spglobal/S&P Global | Website -https://www.spglobal.com/enOrganization Development: A Process of Learning and Changing by W. Warner Burke and Debra A. Noumair -https://www.amazon.com/Organization-Development-Process-Learning-Changing/dp/0133892484Harvard Business Review -https://hbr.org/Certified Professional in Talent Development (CPTD) -https://www.td.org/certificationLinkedIn Learning -https://www.linkedin.com/learning/Columbia University Adult Learning and Leadership Program -https://www.tc.columbia.edu/organization-and-leadership/adult-learning-and-leadership/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 27Building a People-Centered Learning Culture with Theda Riggins-Crawford of Manhattan Associates
On this episode, Theda Riggins-Crawford, Director of Global Learning and Development of Manhattan Associates, discusses her career journey, insights on evolving trends in L&D and the importance of being people-centered in the industry. Theda also shares valuable resources for those wishing to develop in the field. Key Takeaways:(02:13) Transitioning from tax reporting to a career in L&D.(06:04) Rapid changes in L&D and the demand for faster, more accessible learning methods.(08:19) The transformative role of AI in learning and its future potential in the field.(09:16) Predictions on how learning platforms will evolve to provide more tailored content for users.(10:27) Influential mentors and the importance of mentorship in career development.(15:18) The critical need for people-centered, human-first skills in learning leaders today.(17:46) Key sources for staying informed.(18:03) The importance of servant leadership. Resources Mentioned:Theda Riggins-Crawford -https://www.linkedin.com/in/theda-riggins-crawford-0a55a415/Manhattan Associates - https://www.linkedin.com/company/manhattan-associates/“The Servant Leader” by Ken Blanchard and Phil Hodges -https://www.amazon.com/Servant-Leader-Ken-Blanchard/dp/0849996597Harvard Business Review -https://hbr.org/Gartner -https://www.gartner.com/en Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 26Balancing Technology and Human Connection in Learning with Crystal Richards of TIAA
In this episode, Crystal Richards, Senior Director of Executive Development at TIAA, discusses her unique journey in learning and development. She covers changes in executive programs, the shift to virtual learning and the importance of building cohesive leadership cohorts.Key Takeaways:(00:47) Background and role at TIAA.(03:00) The shift from face-to-face to virtual learning.(05:56) Balance of virtual learning and human connection, and future trends in L&D.(07:45) Importance of building cohort groups in executive leadership programs. (09:21) The lasting impact of in-person learning.(10:31) Importance of influential mentors.(14:00) Challenge of balancing specialized and broad HR skills, and how flexibility is crucial in L&D roles.(16:17) AI's role in L&D, and the need for training on how to use it effectively in leadership development.Resources Mentioned:Crystal Richards -https://www.linkedin.com/in/crystalrichardsmed/TIAA -https://www.linkedin.com/company/tiaa/“What Got You Here Won’t Get You There” by Marshall Goldsmith -https://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304“Multipliers: How the Best Leaders Make Everyone Smarter” by Liz Wiseman -https://www.amazon.com/Multipliers-Best-Leaders-Everyone-Smarter/dp/006239066X“Essentialism: The Disciplined Pursuit of Less” by Greg McKeown -https://www.amazon.com/Essentialism-Disciplined-Pursuit-Greg-McKeown/dp/0804137382Disclaimer:This material is prepared by and represents the views of Crystal Richards, and does not necessarily represent the views of TIAA, its affiliates, or other TIAA staff.Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 25Agility and AI in L&D with Jessica Sieminski of Nationwide
Jessica Sieminski, Director of Learning and Performance at Nationwide, joins us in this episode to discuss how L&D professionals and the industry can evolve and leverage AI and technology. She highlights the critical skills humans will need to succeed in a future where using AI for work becomes as common as using a calculator or computer. She emphasizes the importance of critical thinking, adaptability, and professional agility.Key Takeaways:(02:05) Nationwide Financial’s three learning pillars are onboarding, sales technology training and sales skills training.(05:13) Introduction of AI into the L&D field.(06:18) Nationwide’s approach to AI is keeping a “human in the lead” to ensure quality and relevance.(08:06) Workers will soon use AI as commonly as calculators, phones or computers.(08:50) AI can help create unique, individualized learning plans for each learner.(09:43) Critical thinking will become essential as AI transforms L&D.(11:36) Adaptability is no longer optional in L&D with the accelerating technological change — it’s essential for success.(13:44) LinkedIn is ideal for connecting with and learning from other professionals.(16:24) “The Four Tendencies” framework helps personalize coaching for team engagement.Resources Mentioned:Jessica Sieminski -https://www.linkedin.com/in/jessicasieminski/Nationwide -https://www.linkedin.com/company/nationwide/“The Four Tendencies” by Gretchen Rubin -https://gretchenrubin.com/books/the-four-tendencies/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 24Leading Learning Creation for Over 75,000 Employees with Theresa Zeller of Merck
In this episode, Theresa Zeller, Global Head of Learning Creation at Merck (known as MSD outside the US and Canada), joins us to share her journey in the L&D space. She highlights the pivotal changes and emerging trends that are shaping corporate learning, including the growing influence of technology, business alignment and personalized learning. Key Takeaways:(03:48) The transformative power that learning has to change behavior and drive business goals.(05:10) The evolving role of L&D in partnering with businesses to drive growth and support strategic goals.(06:52) The impact of technology and digital transformation on learning engagement and efficiency, especially following the pandemic.(08:38) The critical need for business alignment in L&D to support organizations in achieving their objectives.(11:04) The future of personalized learning: the importance of delivering more targeted, individualized learning experiences in real-time.(13:07) Verifiable skills will be a key focus in the future of L&D, with skills as a “currency” to ensure measurable outcomes and business impact.(16:14) A vision of L&D as an integral part of daily work tasks, allowing for continuous skill application rather than learning in isolation.(17:49) The impact of mentors, helping provide guidance, challenge thinking and encourage professional growth.(22:08) Performance consulting is one of the most important skills — really hearing and understanding what a business needs. (28:44) Focus on bringing new L&D talent in to work alongside tenured staff and allow them to grow together.Resources Mentioned:Theresa Zeller -https://www.linkedin.com/in/theresa-zeller/Merck -https://www.linkedin.com/company/merck/“Taking Learning to Task” by Jane Vella -https://www.goodreads.com/work/quotes/406308-taking-learning-to-task-creative-strategies-for-teaching-adultsThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 23Training the New Generation in Social Skills and Integrating AI with Steve Bullington of Salesforce
Steve Bullington, Director of Solution Engineering Talent Development at Salesforce, joins us in this episode to discuss ongoing shifts in L&D. The combination of the younger generations’ characteristics and technological advancements requires a new approach to training. L&D professionals must leverage everything from AI integration to personalized on-demand training to meet newer generations’ expectations, pace and learning styles while helping them develop essential social and communication skills.Key Takeaways:(01:53) The Scout program supports recent college grads in early career development.(03:19) Moving from sales to L&D.(05:42) 58% of Scout graduates are women, with 53% being from underrepresented groups.(06:27) Multigenerational shifts in the workforce and new technology call for adaptive learning tools.(07:23) L&D moves from centralized training to real-time, accessible learning on demand.(08:44) AI’s future in L&D is integrating it into existing tools, not building custom models.(10:55) Early career talent faces skill gaps in interpersonal communication post-remote work and COVID.(14:47) Steve emphasizes the importance of extemporaneous speaking skills for talent.Resources Mentioned:Steve Bullington - https://www.linkedin.com/in/stevebullington/Salesforce -https://www.linkedin.com/company/salesforce/Rethinking, with Adam Grant -https://adamgrant.net/podcasts/rethinking/“Think Faster, Talk Smarter” by Matt Abrahams -https://mattabrahams.com/books/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 22Skills Over Roles: A New Approach with Rico Maranto of WM
In this episode, Rico Maranto, Senior Manager, Leadership Development of WM (formerly Waste Management), discusses the transition from command-and-control leadership to a human-centered mindset, and the role of AI in transforming employee development. Rico shares his journey into leadership development, highlights challenges in the workforce and provides insights into how organizations can move toward a skills-based approach to employee training and project assignments.Key Takeaways:(03:30) Skills-based organization focuses on leveraging employees’ diverse skills across projects rather than limiting them to a specific role.(06:07) Training in a skills-based organization will become more ad hoc, individualized and focused on just-in-time skill development for specific projects.(10:20) Shifting from traditional job roles to a skills-based approach enables companies to better utilize their employees’ diverse abilities.(11:31) The shift to a “catalog of skills” allows companies to maximize employee potential by breaking free from traditional job roles.(14:56) A skills-based workforce model allows companies to respond more effectively to industry changes and reallocate talent as business needs evolve.(17:19) The value of collaborating with peers through ATD forums and following industry leaders like Josh Bersin for insights.Resources Mentioned:Rico Maranto - https://www.linkedin.com/in/rico-maranto-09b0524/WM - https://www.linkedin.com/company/waste-management/Sharon Bowman’s course: “Training from the Back of the Room” - https://trainingfromthebackoftheroom.de/“Leadership and Self-Deception” by The Arbinger Institute -https://arbinger.com/store/leadership-and-self-deception/ATD (Association for Talent Development) -https://www.td.org/Josh Bersin's thought leadership on skills-based organizations -https://joshbersin.com/2023/07/building-a-skills-based-organization-the-exciting-but-sober-reality/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 21Microlearning, Peer Collaboration and Leveraging the Strengths of the TikTok Generation with Nicole Sandoval of European Wax Center
In this episode, Nicole Sandoval, Senior Director of Learning and Development at European Wax Center, explores new developments in L&D, from continuous microlearning to AI-powered personalized learning pathways. She explains how the European Wax Center is tapping into the younger generation's desire to share knowledge and collaborate. They have developed a platform where expert employees share their tips and expertise through short videos, similar to TikTok, creating a space for grounded, easy-to-digest, and useful knowledge sharing and collaboration.Key Takeaways:(01:36) Nicole introduces her extensive background in L&D and explains her current role at European Wax Center.(03:59) The most impactful changes in L&D, include the rise of microlearning and AI-driven personalized learning pathways.(05:00) The future of L&D will emphasize experiential learning and collaboration tools.(06:00) Learning is no longer a one-time event but a continuous process supported by ongoing virtual and in-person training.(07:10) Finding talent with expertise in TikTok-style content creation and AI strategies is one of the current challenges in L&D.(07:58) The unique challenges of running L&D in a franchise model, including joint employer considerations and the need for tailored solutions.(08:22) Peer sharing and attending conferences are key ways to stay informed in the L&D industry.(09:38) The strategies and programs that won the European Wax Center’s first L&D award.Resources Mentioned:Nicole Sandoval - https://www.linkedin.com/in/nicole-sandoval-106a10a6/European Wax Center - https://www.linkedin.com/company/european-wax-center/ATD - https://www.td.org/IFA - https://www.franchise.org/SHRM - https://www.shrm.org/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 20Reskilling the Workforce and L&D’s Seat at the Strategic Table with Tomislav Vujec, Director of Learning at Red Hat
In this episode, Tomislav Vujec, Director of Learning at Red Hat, explains the role of L&D in today’s corporate strategy and its future. He emphasizes that L&D should help companies achieve their goals, assist board members in making informed decisions about strategies and workforces and train leadership to make decisions equipped with the necessary skills, knowledge and tools for success in today’s evolving world. Tomislav highlights the importance of data analysis in supporting L&D practices and the growing necessity of skill development and continuous learning.Key Takeaways:(02:16) Leading the transformation toward targeted skill development.(02:41) Creating exponential impact by equipping others with essential skills.(04:56) L&D’s focus shifted to continuous learning due to the rapid pace of technological change.(05:40) Continuously develop not just new associates but entire organizations.(07:08) Reskilling and skill practice will be the new focus for L&D.(09:28) Asynchronous and scalable learning models are critical for supporting global teams with diverse time zones and needs.(14:44) Data science skills are a growing need in L&D for predictive analytics and gap identification.(17:08) L&D without data support lacks credibility.(21:00) L&D must align with corporate strategy and actively contribute to decision-making.Resources Mentioned:Tomislav Vujec - https://www.linkedin.com/in/tvujec/Red Hat - https://www.linkedin.com/company/red-hat/Dare to Lead by Brené Brown - https://brenebrown.com/hubs/dare-to-lead/Conference Board - https://www.conference-board.org/ATD - https://www.td.org/Gartner - https://www.gartner.com/Red Thread Research - https://redthreadresearch.com/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 19Radical Candor, Leadership, AI, Curiosity and the Future of L&D with Tim Kinsey of Cox Communications
On this episode, Tim Kinsey, Director of Curriculum Development and Creative Learning Media at Cox Communications, explains that in the age of AI, the future of L&D lies in skill development and mentorship. He highlights the need for leaders and professionals to develop and combine business knowledge, intellectual curiosity, analytical thinking and radical candor to achieve business, professional and personal growth.Key Takeaways: (03:03) Impactful training solutions combine creativity and analytical thinking.(05:52) Combining virtual and in-person training delivers the best results for learners.(07:51) Foundational skills and sound learning principles remain crucial for L&D.(08:16) AI should complement, rather than replace, human expertise and insights.(08:46) Skills-based training helps employees meet business goals while advancing their careers.(13:48) Mentorship plays a critical role in personal and professional development.(15:14) Skills-based hiring is helping organizations match talent to the right roles.(17:15) Instructional designers must think beyond the “what” and focus on the learner’s experience after training.(19:46) Radical candor helps create an environment of trust and growth within teams.Resources Mentioned:Tim Kinsey - https://www.linkedin.com/in/timakinsey/Cox Communications - https://www.linkedin.com/company/cox-communications/“Radical Candor” by Kim Scott - https://www.radicalcandor.com/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 18Transformative and Influential L&D Strategies for the AI Age with Nicolle Billmyre of CROSSMARK
On this episode, we’re joined by Nicolle Billmyre, Senior Director of Talent and Organizational Development at Crossmark.* She discusses the significant changes in learning and development over the past few years, including the rise of AI, the growing need for personalized, transformative learning and the learning techniques suited to each generation. Nicolle also touches on her approach to talent management, emphasizing the importance of fostering emotional intelligence and addressing the evolving needs of a multigenerational workforce. *Since recording this episode, Nicolle has become Vice President of Learning and Leadership Development at Ventra Health.Key Takeaways:(02:42) Nicolle reflects on her transition from a legal career to L&D.(04:11) Career pathing and development to help employees transition from individual contributors to leadership roles.(07:10) AI chatbots and automated tools cannot replicate human L&D professionals.(08:26) L&D must become more specific, impactful and transformative to stay relevant to the C-suite. (09:12) Integration of AI with data and analytics in L&D.(10:14) The four generations in the workforce need different learning strategies.(14:05) How an influential mentor helped Nicolle develop business acumen and influencing skills.(16:41) The challenges of hiring for emotional intelligence, a critical skill that is difficult to assess in traditional interviews.(20:13) The future of L&D and Book recommendations.Resources Mentioned:Nicolle Billmyre - https://www.linkedin.com/in/nicolle-billmyre-shrm-scp-4ab37a12/Crossmark - https://www.linkedin.com/company/crossmark/Ventra Health - https://www.linkedin.com/company/ventrahealth/Harvard Business Review - https://hbr.org/Center for Creative Leadership (CCL) - https://www.ccl.org/Design Thinking for Training by Sharon Boller - https://www.barringtonbooks.com/book/9781950496181The New L&D Mindset for the Ever-Changing Workplace by JD Dillon -https://books.google.com.mx/books/about/The_Modern_Learning_Ecosystem.html?id=uYmdEAAAQBAJ&redir_esc=yInfluencing Without Authority by Allan Cohen and David Bradford - https://www.wiley.com/en-be/Influence+Without+Authority%2C+3rd+Edition-p-9781119347712Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 17Creating Business-Aligned Learning Solutions with Dr. Jaimie Krause of Indeed
In this episode, Dr. Jaimie Krause, Director of Learning and Development at Indeed, joins us to discuss the role of L&D in driving business outcomes, the importance of aligning training solutions with business strategy and the present and future of AI in learning. Jaimie explains her approach to maximizing the impact of L&D to achieve business ROI through data fluency, business acumen, strategic AI use and hiring discerning employees prepared to make tough decisions. Key Takeaways: (02:14) Aligning L&D with business strategy drives value and ROI.(05:29) Using adult learning theories boosts L&D effectiveness.(06:14) L&D should foster employee growth and self-actualization.(07:04) L&D is becoming a business partner, not just an order taker.(08:03) Pair L&D with business acumen and data for success.(09:25) AI will play a key role in L&D, but we must know its limits.(13:08) Hire people ready to make tough, long-term decisions.(13:26) Discernment ensures L&D aligns with real business needs.(14:26) Asking "why" leads to better decisions in L&D.(15:09) Learning resources.Resources Mentioned:Dr. Jaimie Krause - https://www.linkedin.com/in/jaimiekrause/Indeed - https://www.linkedin.com/company/indeed-com/“Aligning Instructional Design with Business Goals,” by Christopher Neubauer - https://www.td.org/product/p/112304The Six Types of Working Genius Framework - https://www.workinggenius.com/ The ROI Institute - https://roiinstitute.net/ATD (Association for Talent Development) - https://www.td.org/Brandon Hall Group - https://www.brandonhall.com/Sales Enablement Pro - https://salesenablement.pro/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 16The New Standards of Success for L&D with Lisa Christensen of McKinsey & Company
In this episode, Lisa Christensen, Director of Learning Design Center of Excellence at McKinsey & Company, explains how hyper-personalized learning is within reach thanks to GenAI. However, she highlights that L&D professionals must focus on delivering the right content at the right time to avoid “flooding” learners with unnecessary material. She also emphasizes that success is no longer measured by training completion rates but by real changes in behavior and business outcomes.Key Takeaways:(02:42) Learning platforms now rival consumer-grade tech.(03:24) Focus is shifting to skills-based learning.(05:35) Human mentorship remains vital as AI handles routine tasks.(06:56) Hyper-personalized learning is on the horizon.(07:15) Don’t overwhelm learners with too much content.(10:18) Grinding isn’t always the answer.(14:44) Data analysis is now essential for L&D professionals.(17:19) Success in L&D is measured by behavior change, not completion rates.(20:52) Leaders should dig deeper to find the reasons behind people’s actions.Resources Mentioned:Lisa Christensen - https://www.linkedin.com/in/lisachristensen/Red Thread Research - https://redthreadresearch.com“First Things Fast” by Allison Rossett - https://www.wiley.com/en-us/First+Things+Fast%3A+A+Handbook+for+Performance+Analysis%2C+2nd+Edition-p-9780470478134“Co-Intelligence” by Ethan Mollick - https://www.penguinrandomhouse.com/books/741805/co-intelligence-by-ethan-mollick/McKinsey & Company - https://www.linkedin.com/company/mckinsey/McKinsey People and Organization Blog - https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organization-blogThanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 15The Role of Psychological Safety and Mentorship in Leadership with Renny Bloch of Regeneron Pharmaceuticals Inc.
The future of leadership and development is rapidly evolving, with a growing emphasis on experiential learning, mindfulness and mentorship. Renny Bloch, Director of Global Learning and Leadership Development COE at Regeneron Pharmaceuticals Inc., joins us to discuss these trends, share his journey and offer insights from over twenty years in the field. Renny explores the importance of psychological safety in creating effective learning environments and the increasing role of emotional intelligence in leadership. He also predicts a shift towards more personalized, on-demand learning experiences, offering valuable lessons for those navigating the future of leadership and L&D.Key Takeaways:(02:04) Renny discusses his role in fostering leadership development at Regeneron.(07:50) The importance of psychological safety in learning environments and its role in growth and innovation.(09:15) How mindfulness and meditation practices are becoming integral to leadership, enhancing presence and emotional intelligence.(10:37) A predicted trend towards personalized, on-demand learning experiences tailored to individual leadership needs.(12:19) The increasing complexity of multigenerational workforces with a focus on cultivating emotional and social awareness across generations.(14:51) The value of mentorship and how organic relationships can profoundly impact career and personal growth.(19:01) Basic leadership skills such as active listening and trust-building are crucial yet often overlooked areas in leadership development.(23:03) The importance of vulnerability in leadership, and how being authentic and open can build stronger connections and trust within teams.Resources Mentioned:Renny Bloch - https://www.linkedin.com/in/renny-bloch-7362174/“Emotional Intelligence” by Daniel Goleman - https://www.danielgoleman.info/books/“Dare to Lead” by Brené Brown - https://brenebrown.com/hubs/dare-to-lead/“Flawless Consulting” by Peter Block - https://www.peterblock.com/books/flawless-consulting-a-guide-to-getting-your-expertise-used-3rd-edition-enhanced-ebook/“Daily Stoic” by Ryan Holiday - https://dailystoic.com/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 14Navigating Rapid Change in HR with Roger Petho of Kyndryl
On this episode, we’re joined by Roger Petho, Director of Talent Management at Kyndryl. Roger discusses his journey into talent management, the significant influence of technology on HR practices and the importance of business acumen in driving successful talent strategies.Key Takeaways:(02:55) Roger shares his early interest in psychology and how it led him to a career in talent management.(04:58) The impact of technology on talent management, including the use of AI and machine learning to enhance HR processes.(07:07) The challenges posed by the current macroeconomic environment and the increased scrutiny on delivering tangible value in HR.(08:59) The value of mentorship in career development. Roger reflects on his 20-year relationship with his mentor.(13:41) The importance of business acumen in talent management and why HR professionals must understand the business to develop effective solutions.(15:30) Embracing change and ambiguity as essential skills in today’s fast-paced corporate environment.(16:10) The necessity of staying current with industry trends and continuously learning to adapt to new challenges.Resources Mentioned:Roger Petho - https://www.linkedin.com/in/rogerpetho/Kyndryl - https://www.linkedin.com/company/kyndryl/Harvard Business Review - https://hbr.orgJosh Bersin - https://joshbersin.comThanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 13Embracing Ambiguity and Leading Innovation in L&D with Danielle Willinger of GALLO
In this episode, we welcome Danielle Willinger, Senior Manager of Instructional Design at GALLO. Danielle talks about her journey in learning and development, the evolution of instructional design and the future of the industry, particularly the impact of AI and agile methodologies.Key Takeaways:(01:33) Danielle’s background in L&D and her experience across various industries.(03:39) The shift from a linear ADDIE model to Agile Learning Development. (05:35) The growing impact of AI on L&D, especially in content development and process automation.(06:56) The importance of upskilling in L&D to adapt to evolving technologies and learning methods. (10:26) How managing ambiguity is a crucial skill for success in the L&D space.(15:05) The importance of continuous self-improvement for leadership success. (16:45) Balancing personal and professional life as a female leader in L&D.Resources Mentioned:Danielle Willinger - https://www.linkedin.com/in/danielle-willinger-83442476/GALLO - https://www.linkedin.com/company/lifeatgallo/"Lean In" by Sheryl Sandberg- https://leanin.org/bookThanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 12Transforming L&D With Technology and Data Insights with Kevin Farrell of Liberty Mutual Insurance
In this episode, Kevin Farrell, Director of Learning Experience Design of US Retail Markets at Liberty Mutual Insurance, joins us to talk about his journey into learning and development, the evolving role of data and AI in the field and the future of L&D.Key Takeaways:(01:33) Transitioning from the business side to L&D at Fidelity Investments.(04:18) Being drawn to L&D by natural ability and opportunity.(05:24) The importance of liking people in the L&D industry.(05:36) Significant changes in L&D, particularly in the role of data.(07:50) The potential of AI to democratize executive-level coaching.(09:22) Kevin envisions hyper-realistic simulations enhancing training.(10:55) Real-time, dynamic support in the workplace driven by AI.(13:37) The necessity of clean data for effective AI implementation.(16:07) Essential skills for future L&D professionals, focusing on adaptability.(19:23) The impact mentors had on Kevin’s career.(23:00) He recommends “Make It Stick” for those aspiring to be learning leaders. Resources Mentioned:Kevin Farrell - https://www.linkedin.com/in/kevin-c-farrell/Liberty Mutual Insurance - https://www.linkedin.com/company/liberty-mutual-insurance/“Make It Stick: The Science of Successful Learning” - https://www.audible.com/pd/Make-It-Stick-Audiobook/B00M0EO7EYThanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 11Balancing Business and Employee Needs in Talent Development with Christopher McCormick of Gilead Sciences
In this episode, Christopher McCormick, Senior Director of Talent, Development and Inclusion at Gilead Sciences. Christopher discusses his journey from theater to talent management, the impact of the pandemic on learning and development and the future of personalized employee experiences with AI.Key Takeaways:(01:27) Introduction to Christopher and his role at Gilead Sciences.(02:42) The importance of balancing business, company and employee needs.(03:24) How his background in theater influenced his career in corporate training.(07:21) The pandemic’s impact on traditional learning development programs and the shift to virtual formats.(12:12) The future of personalized employee experiences and the role of AI.(18:01) Finding skilled data scientists who can turn data into actionable insights is challenging.(23:22) Understanding the business is crucial for an effective L&D leader.(25:16) Recommends “Flawless Consulting” by Peter Block for anyone in a consulting role.(26:40) Seeking mentors and being proactive in professional development is vital.Resources Mentioned:Christopher McCormick - https://www.linkedin.com/in/christopher-mccormick-sfb/Gilead Sciences - https://www.linkedin.com/company/gilead-sciences/Talent Development Think Tank - https://tdtt.usI4CP (Institute for Corporate Productivity) - https://www.i4cp.comFierce Pharma - https://www.fiercepharma.comGartner - https://www.gartner.com/McKinsey - https://www.mckinsey.comThanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 10Transformational Impact of AI on L&D with Suneeta Mishra of Equifax
In this episode, Suneeta Mishra, Senior Director of Learning and OD at Equifax, joins us to talk about her extensive career in L&D, discussing significant changes, the future of L&D and the role of AI.Key Takeaways:(02:30) Suneeta’s journey from HR generalist to L&D professional and her passion for skill development.(03:44) Suneeta’s passion for creating learning cultures that nurture a growth mindset.(04:05) The impact of digital transformation and blended learning platforms on L&D.(06:12) The shift to online learning during the COVID-19 pandemic and the role of AI in future learning.(07:16) Suneeta predicts AI will revolutionize learning by making it more personalized.(08:49) The growing importance of right-brain skills like critical thinking and storytelling.(13:36) The value of people and networking for industry news.(15:39) Book recommendations: “Hidden Potential” by Adam Grant and “Brave New Words” by Salman Khan.Resources Mentioned:Suneeta Mishra - https://www.linkedin.com/in/suneetamishra/Equifax - https://www.linkedin.com/company/equifax/“Hidden Potential” by Adam Grant - https://adamgrant.net/book/hidden-potential/“Brave New Words” by Salman Khan - https://www.penguinrandomhouse.com/books/740806/brave-new-words-by-salman-khan/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 9Enhancing Employee Growth and Leadership with Tammy Vetter of MedStar Health
In this episode, Tammy Vetter, Assistant Vice President of Learning and Organizational Effectiveness of MedStar Health, touches on the significant contributions to leadership development and organizational effectiveness, discussing the transformative impact of AI and the importance of human-centered leadership.Key Takeaways:(01:27) Leadership development and the rollout of a new platform for 3,800 leaders. (02:28) The upcoming launch of a new mentoring platform and physician development work. (04:26) Tammy’s passion for learning and the impact of helping individuals reach their potential. (06:36) The staggering prediction that 70% of business activities will be automated by 2030. (10:58) Replace communication with connection, especially in leadership. (14:17) Skill development is vital to retain talent. (17:09) Partnering with other functions shares the cost and risk of piloting new technologies. (19:23) Allow teams time for serendipity and relationship-building. (20:15) Finding project managers who can handle large-scale projects and scope creep is challenging. (22:48) Defining success at the start of a project is crucial.Resources Mentioned:Tammy Vetter - https://www.linkedin.com/in/tammy-vetter-sphr-shrm-scp-2b0b052/MedStar Health - https://www.linkedin.com/company/medstar-health/McKinsey & Company - https://www.linkedin.com/company/mckinsey/ATD (Association for Talent Development) - https://www.td.orgHarvard Business Review - https://hbr.orgThanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 8Leadership and Learning Trends with Jennifer Padilla-Lewis of Infor
On this episode, Jennifer Padilla-Lewis, Senior Director, Learning Portfolio of Infor, discusses her journey in the learning and development sector, evolving methodologies in corporate education and the transformative impact of technology on learning delivery.Key Takeaways:(01:40) Infor's focus on industry-specific solutions. (02:01) Jennifer’s team curates a prescriptive learning journey across hundreds of products and various platforms. (03:05) The shift to modular, blended and asynchronous learning due to advancements in technology and the attention economy. (04:03) Jennifer shares her passion for improving processes and her accidental entry into the L&D field. (06:06) The biggest changes in L&D include transitioning from instructor-led experiences to more flexible, technology-driven methods. (08:29) The potential impact of AI on content creation, translation capabilities, and adaptive learning. (10:12) The importance of finding strategic thinkers who can guide stakeholders and offer creative learning solutions. (12:09) Jennifer's go-to sources for staying informed about industry trends and news. (14:08) Book recommendations for aspiring learning leaders, emphasizing practical guidance for new roles.Resources Mentioned:Jennifer Padilla-Lewis - https://www.linkedin.com/in/jpadillalewis/Infor - https://www.linkedin.com/company/infor/Simon Sinek (author) - https://www.linkedin.com/in/jpadillalewis/Brené Brown (author) - https://brenebrown.com/Adam Grant (author) - https://www.adamgrant.net/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 7Charting New Learning Paths with Brandy Ford of FM Global
On this episode, Brandy Ford, AVP and Manager of Strategic Learning and Projects and Analytics at FM Global, joins us to share her journey in the Learning and Development space, her passion for education and her insights into the evolving landscape of corporate training and analytics.Key Takeaways:(00:00) The critical importance of analytics in L&D and the challenge of integrating business language with learning methodologies.(01:22) Brandy’s role and her background in L&D spanning 19 years.(03:13) Brandy’s passion for education, influenced by her family's history of educators and preachers.(05:01) Significant recent shifts in L&D, particularly the move towards digital and remote learning platforms.(07:44) Predictions for the future of L&D: personalized learning paths, greater technology integration and data-driven strategies.(11:40) Importance of building social and collaborative learning communities within organizations.(13:46) Brandy's most impactful mentor at FM Global and the crucial role of mentorship in career advancement.(15:39) The challenge of finding skilled professionals in analytics and project management with an L&D background.(17:32) Recommended resources and books for aspiring L&D leaders.Resources Mentioned:Brandy Ford - https://www.linkedin.com/in/brandy-m-ford-pmp-cptm-crp-55738090/FM Global - https://www.linkedin.com/company/fm-global/ ATD (Association for Talent Development) - https://www.td.orgTraining Magazine - https://trainingmag.comThe Trusted Learning Advisor | L&D Practitioner's Guide - https://www.thetrustedlearningadvisor.com/The Business Case for Learning – ROI Institute - https://roiinstitute.net/product/business-case-learning/Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 6Navigating the Rapid Changes in L&D with Maryna Melnik of DataArt
In this episode, Maryna Melnik, Head of Learning and Development at DataArt, joins us to discuss her deliberate career path in L&D, the transformative impact of AI and future trends in corporate education.Key Takeaways:(01:25) Maryna’s career journey from schoolteacher to L&D leader.(05:31) The significant impact of GenAI on L&D processes and automation.(07:45) The importance of speed and adaptability in the corporate world.(09:16) The growing need for AI-savvy leaders and instructional designers.(10:21) Future trends: AI in learning, nano learning and skills-based approaches.(13:36) The importance of well-being and belonging post-pandemic.(15:18) If given a larger budget, Maryna would prioritize team building and expanding the team.(20:07) Maryna talks about the global distribution of her team.(27:36) Networking and continuous learning as key sources of industry knowledge.Resources Mentioned:Maryna Melnik - https://www.linkedin.com/in/maryna-melnik/DataArt - https://www.linkedin.com/company/dataart/LinkedIn Learning - https://www.linkedin.com/learning/McKinsey - https://www.mckinsey.comCoursera - https://www.coursera.org#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 5The Evolution of Corporate Learning with Clarissa Mitchell of Edmentum
Clarissa Mitchell, Director of Talent Management of Edmentum joins us to share her extensive experience in talent management, focusing on creating environments that foster success and development. With a rich background in nurturing high-potential programs, Clarissa emphasizes the importance of strategic planning and leadership in career progression.Key Takeaways:(01:37) Clarissa introduces her role and responsibilities in nurturing talent health and culture at Edmentum.(05:49) The impact of career frameworks in providing clear career paths and transparency for employees.(10:08) The shift towards a skills-based approach in hiring, moving away from traditional title-focused recruitment.(13:37) The changing landscape of work and the diminishing relevance of traditional job ladders in favor of skill development and flexible career paths.(16:48) Integrated Human Capital Management systems to enhance learning and development efficiencies.(20:01) The significance of one-on-one coaching and mentorship in leadership development programs.(23:06) Resources for staying informed on L&D trends, including HR Executive and Talent Edge.(27:14) The role of learning and development in aligning talent with organizational needs, enhancing the trajectory of companies.Resources Mentioned:Clarissa Mitchell - https://www.linkedin.com/in/clarissa-mitchell-7761371/Edmentum - https://www.linkedin.com/company/edmentum/"The Talent Advantage" by Jeff Lupinacci - https://www.amazon.sg/Talent-Advantage-Story-Journey-Discover/dp/B0D6B4NFN7Thanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 4Training Across Cultures with Tally Butler of Mars Veterinary Health
On this episode, Tally Butler, Director of Learning at Mars Veterinary Health, shares her thoughts on the evolving landscape of learning and development within the rapidly changing business environment. She explores the critical role of L&D in facilitating business transformations, adapting to global workforce demands, and the essential skills needed for modern L&D professionals.Key Takeaways:(01:04) Tally introduces her role and mission at Mars Veterinary Health.(04:57) Importance of L&D in keeping pace with rapid business changes.(07:30) The increasing necessity for data and analytics in L&D to demonstrate value.(08:05) Predictions for future trends in L&D, including the role of AI and rapid content development.(11:24) Challenges in finding L&D professionals with a comprehensive skill set.(13:47) Potential impacts of a significantly increased budget in L&D.(16:12) Sources for industry news and staying updated in the field.(17:53) Tally’s book recommendations for someone wanting to move into learning leadership.Resources Mentioned:Tally Butler - https://www.linkedin.com/in/tally-butler/Mars Veterinary Health - https://www.linkedin.com/company/mars-veterinary-health/LinkedIn Learning - https://about.linkedin.com/coronavirus-resource-hub/online-courses“Irresistible” by Josh Bersin - https://irresistible.work“Design Thinking for Training and Development” by Sharon Boller and Laura Fletcher - https://www.td.org/books/design-thinking-for-training-and-developmentThanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 3Bridging Gaps in Corporate Training with John Jordan of Sendero
On this episode, John Jordan, Learning and Development Manager of Sendero, shares his approaches to empowering consultants within the rapidly advancing world of learning and development. He explores the significance of human-centered design, agile methodologies and leadership coaching, illustrating how these strategies enhance professional growth and adaptation.Key Takeaways:(01:51) The joys of leading a diverse team and empowering consultants to excel in their challenging roles.(02:51) John shares his journey from learner to leader, emphasizing the transition from academia to practical application in L&D.(05:59) A shift towards human-centered design in L&D, focusing on the needs and pain points of learners.(07:25) The application of agile methodologies in developing training programs that are closely aligned with learner feedback.(10:20) Blending traditional classroom learning with modern, interactive methods to meet diverse learner needs.(14:58) The emerging trend of leadership coaching to unlock potential and encourage independent problem-solving skills.(19:18) The changing landscape of learning preferences among professionals and the decline in traditional educational paths.(27:47) For insights on building trust and proving ROI, "The Trusted Learning Advisor" by Dr. Keith Keating is recommended to anyone moving into L&D leadership.Resources Mentioned:John Jordan - https://www.linkedin.com/in/johnjordan05/Sendero - https://www.linkedin.com/company/sendero/The Trusted Learning Advisor by Dr. Keith Keating - https://www.thetrustedlearningadvisor.com/#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

S1 Ep 2Bridging Technology and Effective Training with Dan Collier of Suffolk Construction
On this episode, Dan Collier, Senior Director of Talent and Leadership Development at Suffolk Construction, shares his journey from the printing industry to spearheading talent development initiatives that integrate cutting-edge technologies like VR, AR and AI.Key Takeaways:(01:45) Dan discusses his transition from printing to leadership and talent development.(04:04) The biggest changes in learning and development over recent years, including the shift to microlearning and immersive tech.(06:10) Future directions for L&D, blending technology with traditional methods.(09:54) Why Dan would prioritize building a dedicated learning center at Suffolk's Boston headquarters to enhance in-person training.(12:02) The difficulty of sourcing talent passionate about classroom instruction.(13:20) The potential of transitioning school teachers into corporate trainers.(17:11) Dan’s recommendations for books on L&D leadershipResources Mentioned:Dan Collier - https://www.linkedin.com/in/djcollier/Suffolk Construction - https://www.linkedin.com/company/suffolk-construction/Association for Talent Development (ATD) - https://www.td.org/Training Industry Magazine - https://trainingindustry.com/magazine/LinkedIn Learning - https://www.linkedin.com/learningThanks for listening to Learning Leader Spotlight: Interviews with corporate L&D leaders. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining