Learning Leader Spotlight: Interviews with corporate L&D leaders

Jason Berry, Director of Talent Management of Nolan Transportation Group, joins us to explore how L&D is evolving into a more data-driven, business-aligned function. He shares how teams are proving impact through metrics, adapting team structures with AI and shifting from training delivery to performance enablement.Key Takeaways:00:00 Introduction.07:05 Proving L&D impact through data and ROI.09:30 Using AI to streamline content creation.10:20 Shifting to smaller, more agile L&D teams.11:10 Embedding leadership development into company culture.12:00 Measuring learning against business outcomes.17:05 Building internal networks to drive career growth.18:10 Promoting your work to increase visibility.21:00 Learning through networks, not just content.24:20 Being intentional with time and priorities.Resources Mentioned:Jason Berryhttps://www.linkedin.com/in/jason-r-berryNolan Transportation Grouphttps://www.linkedin.com/company/nolan-transportation-ntg/"Dare to Lead" by Brené Brownhttps://brenebrown.com/book/dare-to-lead/"I Can Fit That In" by Erin Coupe  https://www.erincoupe.com/i-can-fit-that-inThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

AI, agility and business alignment are reshaping the role of L&D. Karen Massey, Senior Director of Training and Qualification of AWP Safety, joins us to discuss how L&D teams can create measurable business impact. She shares how organizations are embedding AI tools into everyday workflows, why L&D must operate as a strategic partner, and how leaders can use data and metrics to connect learning initiatives to real performance outcomes.Key Takeaways:00:00 Introduction.02:40 L&D is shifting toward proving business value through metrics that connect learning to performance outcomes.03:30 AI is acting as a performance accelerator, helping employees upskill faster and become more productive.04:15 Changing performance through learning requires a holistic organizational approach aligned with business goals.05:30 L&D teams are moving from order takers to strategic partners who diagnose business needs before recommending solutions.07:00 Organizations are embedding AI tools like Copilot to help employees access information and insights directly.08:10 L&D must help employees learn how to use AI tools effectively rather than simply deploying the technology.18:05 Agility and resilience are essential skills for talent development professionals in a rapidly changing environment.20:10 Resistance to change often comes from habits of thinking and behavior that leaders must first recognize.25:05 L&D leaders should proactively connect learning initiatives to performance metrics before executives ask for proof of value.Resources Mentioned:Karen Masseyhttps://www.linkedin.com/in/masseykaren/AWP Safetyhttps://www.linkedin.com/company/awpsafety/Microsoft Copilothttps://www.microsoft.com/en-us/microsoft-365/copilotBend, Don’t Break: A Modern Guide to Thriving in Times of Change https://www.amazon.com/dp/B0FXLSS93GAssociation for Talent Development (ATD)https://www.td.orgThanks for listening to “Learning Leader Spotlig ht: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

We’re joined by Adrienne Smith, Manager of Global Learning and AI Development at Samsara, to discuss how AI is reshaping L&D and what the rise of agentic AI means for learning teams.Adrienne explains the shift from generative AI tools to agentic AI systems that can take action across multiple tools and workflows. She shares practical advice on where L&D teams should start, how to identify the right tasks for automation and why governance and ethics will become one of the most important responsibilities for learning leaders.We also explore how L&D roles may evolve into learning or agent architects, ensuring AI-driven learning experiences remain aligned with organizational goals, sound learning science and responsible data use.Key Takeaways:00:00 Introduction.05:02 L&D’s shift from order taking to being a strategic business partner that’s aligned with organizational goals.06:15 The difference between generative AI and agentic AI; moving from prompt-based responses to goal-driven systems that take actions across tools.08:10 Why agent building is becoming more accessible as new tools reduce the need for extensive coding.11:55 Start with high-friction, low-variability tasks when identifying opportunities to build AI agents.14:10 Departments may begin deploying their own agents, requiring L&D to rethink its role as a learning architect or agent architect.16:45 Ethics and governance will become a defining capability for L&D professionals working with AI.18:10 Teams must slow down initially to learn AI tools, and experimentation is essential for adoption.21:00 Building an AI agent to automate weekly onboarding communications.23:05 AI should augment human expertise, not replace foundational L&D skills and learning science.Resources Mentioned:Adrienne Smithhttp://www.linkedin.com/in/adrmsmith/Samsarahttp://www.linkedin.com/company/samsara/"Co-Intelligence" by Ethan Mollick https://www.amazon.co.za/dp/059371671XEthan Mollick Newsletter "One Useful Thing"https://www.oneusefulthing.orgROI Institute (Jack & Patti Phillips)https://roiinstitute.netThe Kirkpatrick Modelhttps://www.kirkpatrickpartners.com/the-kirkpatrick-model/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

In this episode, Kimberly Hill, Senior Director of Global Client Learning at Nielsen, joins us to explore how global client education drives business impact. Nielsen’s learning strategy has evolved alongside shifting media consumption habits. We dive into in-person training, virtual delivery, microlearning and digital credentials, and discuss how modern L&D must balance accessibility, accountability and measurable impact. We also explore leadership, mentorship and why grit may be the most essential workplace skill today.Key Takeaways:00:00 Introduction.05:05 Effective client learning goes beyond software training to teaching data storytelling.07:20 Empathy and patience are foundational skills for trainers working with customers.12:25 The shift from live-only delivery to virtual and on-demand learning accelerated during the pandemic.14:10 Microlearning and short-form content meet modern attention spans.15: 00 Certification, knowledge checks and digital badges increase accountability and retention.17:25 Digital credentials create FOMO and drive product adoption and engagement.19:15 Internal certifications should influence promotion and career mobility.23:10 Perseverance is one of the most critical workplace skills today.29:05 Angela Duckworth’s work on grit underlines how determination outperforms raw talent.Resources Mentioned:Kimberly Hillhttps://www.linkedin.com/in/kimberly-hill-b4881215/Nielsen https://www.linkedin.com/company/nielsen/"Grit" by Angela Duckworthhttps://angeladuckworth.com/grit-book/Kolbe Assessmenthttps://www.kolbe.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Laura Dermody, Ph.D., Director of Platform and Solutions of Boston Consulting Group, joins us to discuss the accelerating pace of change in L&D and how organizations must balance foundational learning science with emerging AI capabilities.Drawing from her experience across K–12, higher education, ed tech and global consulting, Laura shares how workforce upskilling, AI literacy, personalization and data architecture are reshaping corporate learning. This episode reinforces that while tools evolve rapidly, human-centered design and critical thinking remain essential. Key Takeaways:00:00 Introduction.11:10 Context matters in learning — content becomes valuable when it meets an immediate need.12:15 AI may not be the most fundamental shift, but the pace of change in learning and design is exponential and overwhelming.13:05 While tools evolve, foundational learning science and frameworks like backward design and Kirkpatrick remain relevant.15:10 Organizations investing heavily in AI tools are not seeing ROI without workforce upskilling and human-centered implementation.16:15 The half-life of skills is shrinking, reinforcing the need for continuous workforce development.17:05 Personalized learning at the n-of-1 level is aspirational but requires strong data architecture and ethical data use.19:10 The future of learning lies in embedding development into the flow of work rather than isolating it inside an LMS.25:25 AI literacy is becoming essential across roles — understanding what AI can and cannot do is now foundational.27:30 Critical thinking and liberal arts–based skills remain crucial in navigating rapid technological change.Resources Mentioned:Laura Dermodyhttps://www.linkedin.com/in/laurawdermody/Boston Consulting Grouphttps://www.linkedin.com/company/boston-consulting-group/MIT Article on AI ROIhttps://mitsloan.mit.edu/ideas-made-to-matter/scaling-ai-results-strategies-mit-sloan-management-reviewTLDR AI Newsletterhttps://www.tldr.tech/aiNate’s Substackhttps://substack.com/@natolambert?utm_source=global-searchASU+GSV Summithttps://www.asugsvsummit.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Adam Morettin, Group Vice President of Learning and Development of U.S. Renal Care, joins this episode to explore how L&D leaders can create meaningful, measurable impact in highly regulated healthcare environments. He shares how personal purpose fuels his work, why AI and snackable learning are reshaping the learning and development space, and how targeting behavior change is more important than content completion. From microlearning to engagement metrics, Adam explains how L&D must evolve from creative storytelling to measurable business outcomes.Key Takeaways:00:00 Introduction.05:30 AI accelerates content creation and reshapes L&D workflows.06:20 Snackable learning meets the need for fast, targeted development.07:30 Five-minute learning moments can replace hour-long sessions.08:00 AI-powered coaching introduces conversational learning experiences.11:20 Learning must be personal, emotional and targeted to stand out.14:30 Learning experiences must burn lasting impressions, not just transfer information.19:00 Leadership programs tied to engagement data drive measurable results.27:00 Real ROI shows up in sustained behavioral change.30:00 Innovation often comes from peer networking and vendor collaboration.Resources Mentioned:Adam Morettinhttps://www.linkedin.com/in/adam-morettin-887240b5/U.S. Renal Care | LinkedInhttps://www.linkedin.com/company/us-renal-care-inc./U.S. Renal Care | Websitehttps://www.usrenalcare.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Mary Pelusi, Director of KPMG, shares how AI is reshaping the learning and development sector and what it means for facilitators and leaders. She discusses the rise of generative AI, the shift toward microlearning and the role of the modern facilitator. From ethical AI frameworks to experience orchestration, Mary explains how L&D can embrace innovation while staying grounded in human connection.Key Takeaways:00:00 Introduction.06:00 AI is not just another tool but a transformational shift across content creation and personalization.07:30 The real opportunity is augmenting facilitators, not replacing them.09:00 AI can streamline prep, analyze feedback and create targeted improvement plans.11:00 Microlearning fits into the small cracks of the day and respects learner attention.12:00 Responsible AI use requires structured frameworks like Think Prompt Check.19:00 Modern facilitators must move from lecture style to experience orchestration.21:00 Strategic questioning, storytelling and psychological safety drive engagement.27:00 AI should enable creativity while human leadership remains essential.28:00 Radical candor balances personal care with direct challenge.Resources Mentioned:Mary Pelusihttps://www.linkedin.com/in/mary-pelusi/KPMG | LinkedInhttps://www.linkedin.com/company/kpmg-us/KPMG | Websitehttps://kpmg.com/“Applying AI in Learning and Development” by Josh Cavalierhttps://www.amazon.com/Applying-Learning-Development-Platforms-Performance/dp/1960231529“Radical Candor” by Kim Scotthttps://www.amazon.com/-/es/dp/1250235375Training Magazinehttps://trainingmag.comTRACOM Grouphttps://www.tracom.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

On this episode, Liz Ramon, Director of Talent Management of Castle Group, joins us to discuss how learning and development continues to evolve and why L&D plays a critical role in developing confident leaders, adaptable workforces and practical learning experiences that drive performance. Liz shares her career journey into L&D, the shift toward microlearning and learning in the flow of work, and what skills matter most for leaders navigating constant change.Key Takeaways:00:00 Introduction.02:10 L&D focuses on practical and relevant learning experiences that can be applied immediately.05:35 Microlearning and on-demand content reshape how people learn, driven by learner expectations for fast, targeted information.07:50 L&D must meet multiple generations where they are, moving away from a one-size-fits-all approach.08:15 Capturing institutional knowledge becomes critical as tenured employees exit the workforce.08:40 Learning increasingly happens in the flow of work, supported by technology but still grounded in human connection.08:55 Leaders are expected to coach and mentor more, especially emerging leaders who lack prior experience in people leadership.11:10 Strong mentorship accelerates growth by developing not only skills but also confidence, judgment and empathy.15:20 Adaptability and self-awareness are essential skills that help leaders stay relevant and build trust during constant change.Resources Mentioned:Liz Ramonhttps://www.linkedin.com/in/liz-ramon/Castle Grouphttps://www.linkedin.com/company/castle-group/Association for Talent Development (ATD) https://www.td.orgTraining Industryhttps://trainingindustry.comTraining Magazine Conferencehttps://www.trainingconference.com"The 7 Habits of Highly Effective People" by Stephen R. Covey https://www.goodreads.com/book/show/36072.The_7_Habits_of_Highly_Effective_PeopleThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Alissa Weiher, Senior Director of Organizational Development, Engagement and Retention of UCHealth, reflects on her 20-year career in learning and development. She shares how L&D has evolved from tactical training to a strategic function shaped by AI, data and cross-functional collaboration while keeping the human experience at the center of change.Key Takeaways:00:00 Introduction.02:49 Career paths into L&D often begin through hands-on training.03:48 L&D evolves from tactical support to strategic influence.05:15 Direct relationships strengthen learning insight and decision-making.08:17 Learning functions as part of the total rewards experience.09:24 AI changes how work is designed and performed.11:14 Human judgment remains essential alongside AI.21:02 Learning agility enables effective navigation through change.28:28 L&D leadership requires ongoing self-development.Resources Mentioned:Alissa Weiherhttps://www.linkedin.com/in/alissaweiher/UCHealth | LinkedInhttps://www.linkedin.com/company/uchealth/UCHealth | Websitehttps://www.uchealth.org/Association for Talent Development (ATD)https://www.td.orgLearning Geeks podcasthttps://www.learninggeekspodcast.com“Leading the Learning Function” by MJ Hall and Laleh Patelhttps://www.amazon.com/Leading-Learning-Function-Techniques-Organizational/dp/1950496619Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

On this episode, Adam Bocken, Vice President of Training and Development of Margaritaville, shares how L&D teams can adapt as learning expectations shift toward speed, accessibility and continuous development. Drawing on nearly two decades with the brand, Adam discusses delivering a consistent guest and team member experience across a global hospitality organization while navigating rapid changes in technology, AI and course creation.Key Takeaways:00:00 Introduction.01:54 Training contributes to consistent experiences.03:48 Many careers in L&D begin through hands-on training opportunities.07:01 Learning content creation has shifted significantly over time.09:25 Access to on-demand learning expands how and when people learn.10:32 AI is changing how work gets done rather than eliminating roles.11:44 Careful judgment is required when using AI-generated information.17:24 Adaptability supports growth in fast-changing environments.28:12 Training is most effective when treated as an ongoing process.Resources Mentioned:Adam Bockenhttps://www.linkedin.com/in/abocken/Margaritaville | LinkedInhttps://www.linkedin.com/company/margaritaville/Margaritaville | Websitehttps://www.margaritaville.com/Harvard Business Reviewhttps://hbr.orgThe Predictive Index | Websitehttps://www.predictiveindex.com/SHRMhttps://www.shrm.org“Good to Great” by Jim Collinshttps://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996“Unreasonable Hospitality” by Will Guidarahttps://www.amazon.com/Unreasonable-Hospitality-Remarkable-Giving-People/dp/0593418573Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Ian Stevens, Director of Learning and Talent Development of Publicis Sapient, shares his 15-year journey across education and corporate learning, offering a grounded perspective on how L&D continues to evolve amid rapid change. Drawing from experience as a former teacher, facilitator and learning strategist, Ian reflects on what it takes to build resilient, business-aligned L&D functions that balance human connection, adaptability and real-world impact.Key Takeaways:00:00 Introduction.03:05 Facilitation and coaching skills transfer effectively across learning environments.05:00 Corporate learning shifts focus from content delivery to learner outcomes.07:57 Disruption accelerates changes in how learning is delivered.08:58 Digital-first approaches create fatigue without human connection.14:11 Learning functions increasingly align more closely with business needs.25:11 Resiliency supports adaptability during ongoing change.31:58 Purpose-driven leadership helps guide future learning strategies.Resources Mentioned:Ian Stevenshttps://www.linkedin.com/in/ian-p-stevens/Publicis Sapient | LinkedInhttps://www.linkedin.com/company/publicissapient/Publicis Sapient | Websitehttps://publicissapient.com/Harvard Business Reviewhttps://hbr.orgAssociation for Talent Developmenthttps://www.td.org/“Start With Why” by Simon Sinekhttps://simonsinek.com/books/start-with-why/“Leaders Make the Future” by Bob Johansen, Jeremy Kirshbaum and Gabe Cervanteshttps://www.amazon.com/dp/B0DH9DBNCBThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Marc Donelson, Director of Curriculum Development of Spectrum, discusses his path into learning and development, the evolution of technology in the field and the skills today’s learning professionals need to thrive. Marc reflects on early career moments that shaped his leadership approach and shares perspectives on the future of L&D, including AI, invisible learning and the importance of strong partnerships with stakeholders.Key Takeaways:00:00 Introduction.02:29 Real-world project experience can spark long-term interest in L&D careers.05:24 Core L&D design principles stay consistent even as tools and trends change.07:33 Thoughtful use of AI helps L&D teams move faster while keeping quality high.08:48 Invisible learning in the workflow supports performance without pulling people out of their jobs.09:56 Borrowing engagement techniques from modern media strengthens L&D experiences.14:04 Safe opportunities to fail help L&D professionals grow skills, confidence and judgment.15:02 Strong partnering and critical thinking are essential capabilities for L&D roles.22:28 Service-focused leadership mindsets help L&D leaders remove obstacles so others can succeed.Resources Mentioned:Marc Donelsonhttps://www.linkedin.com/in/marcdonelson/Spectrum | LinkedInhttps://www.linkedin.com/company/spectrum/Spectrum | Websitehttps://jobs.spectrum.com“Leaders Eat Last” by Simon Sinekhttps://simonsinek.com/books/leaders-eat-last/“The Servant Leader” by Ken Blanchard and Phil Hodgeshttps://www.amazon.com/Servant-Leader-Ken-Blanchard/dp/0849996597“Raising a Thinking Child” by Myrna B. Shurehttps://www.amazon.com/Raising-Thinking-Child-Everyday-Conflicts/dp/0671534637Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Gregg Summers, Field Director in Learning and Development of Sysco, shares how frontline-focused L&D can support complex supply chain operations while keeping people development at the center of the business. He reflects on two decades with the company, the shift from sales leadership into learning and how his team builds capability among warehouse teams, delivery drivers and frontline leaders. Gregg also discusses how virtual delivery has expanded reach, why mentoring matters for emerging leaders and why thoughtful questioning is one of the most critical skills in today’s workplace.Key Takeaways:00:00 Introduction.01:57 Lifelong curiosity naturally leads some professionals into L&D leadership.04:53 Virtual L&D delivery expands reach and reduces cost but still needs thoughtful design.07:53 Future L&D success depends on flexible formats that meet people where they are.11:33 Strong mentors help L&D leaders see beyond their own perspective.12:29 Many emerging L&D professionals lack mentors, so proactively asking for guidance is powerful.14:22 Asking good questions and listening deeply strengthens L&D impact across the workplace.17:03 Following industry trends strengthens L&D credibility with stakeholders and informs relevant training.19:31 Practical coaching frameworks support L&D leaders in building a questioning habit.Resources Mentioned:Gregg Summershttps://www.linkedin.com/in/gregg-summers-67830134/Sysco | LinkedInhttps://www.linkedin.com/company/sysco/Sysco | Websitehttps://www.sysco.comInternational Foodservice Distributors Associationhttps://ifdaonline.org/McKinsey & Companyhttps://www.mckinsey.com/Nation’s Restaurant Newshttps://www.nrn.com/“The Coaching Habit” by Michael Bungay Stanierhttps://www.amazon.com/Coaching-Habit-Less-Change-Forever/dp/0978440749/ref=sr_1_1?adgrpid=143152019936&dib=eyJ2IjoiMSJ9.dPcjG86ulfkU_PNcTVL4dXi-x8ZbK0-S9sZ7BO0HPsniNBl1bQbi6BhiO5qiGZtjklGah_tZij9N5LoXTjI_hs4ZCnOeuYyrIZ0Xx-muqBIxI7Vo3-bodI5HarnZcVuieFkPdo_9RqJ9oAM2EJdn-laxDequkfdaWg0bUjT2D13WKf7KsBtqiEcL90-wS0K6bj3CLSTBJQf8v_ZwmN7j45G0Cv8TDW3YIhsx3oJDPj8.qiazw-HEF5b7dB3hYEgfgTg2c2ku9LDJUynsE3SoVqU&dib_tag=se&hvadid=673571726807&hvdev=c&hvlocphy=9061346&hvnetw=g&hvqmt=e&hvrand=11244354205537039533&hvtargid=kwd-171407862763&hydadcr=27730_14726195&keywords=the+coaching+habit&mcid=eacfb6bba4b332b2a0e509652623110e&qid=1763457326&sr=8-1Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

On this episode, Chrissy Medeck, Senior Director, Organizational Development (Learning and Leader Institute) of Ascension, discusses how modern learning environments support career growth and organizational performance. Chrissy outlines the shift from classroom-based training to virtual and on-demand learning, and reflects on how the pandemic accelerated this change. The conversation also covers confidence-building and AI-enabled coaching, as well as the importance of mentors, communication and stakeholder management in navigating constant change and sustaining effective learning cultures.Key Takeaways:00:00 Introduction.02:13 L&D supports employees in building skills for current and future roles.05:13 Career pivots into L&D start with knowing strengths and passions.06:03 L&D must keep pace with constant change and new trends.08:02 Microlearning offers focused development for busy professionals with limited time.10:32 Virtual L&D requires different facilitation techniques than in-person classrooms.12:18 AI coaching provides safe spaces to practice conversations and gain feedback.16:35 Mentors help leaders challenge self-doubt and grow strategic thinking.30:25 Intentional gathering principles help leaders design more meaningful meetings and learning experiences.Resources Mentioned:Chrissy Medeckhttps://www.linkedin.com/in/chrissymedeck/Ascension | LinkedInhttps://www.linkedin.com/company/ascensionorg/Ascension | Websitehttps://www.ascension.org/Association for Talent Development (ATD)https://www.td.org/SHRMhttps://www.shrm.org/Harvard Business Reviewhttps://hbr.org/Gartnerhttps://www.gartner.com/en“The Art of Gathering” by Priya Parkerhttps://www.priyaparker.com/book-art-of-gatheringPriya Parker TED Talkhttps://www.ted.com/speakers/priya_parkerBlinkisthttps://www.blinkist.com/getAbstracthttps://www.getabstract.com/en/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

On this episode, Yusuf Sadrud-Din, Manager of Learning and Development of Whistle Express Car Wash, shares how L&D is shifting toward learner-centered design, stronger business alignment and performance support, while reflecting on mentorship, soft skills and continuous professional growth.Key Takeaways:00:00 Introduction.03:13 Continued professionalization of L&D places the learner at the center rather than focusing on information delivery.04:24 Technology accelerates design efficiency and enables real-time, on-the-floor guidance at the point of need.05:36 Training is framed as a continuous experience that is prepared, delivered and measured for transfer to the job.06:31 Mentorship at The Home Depot shapes a measurable, story-driven approach to learning design.08:31 Informal mentoring supports former teachers transitioning into instructional design through a learn-by-doing path.10:26 Empathy and soft skills are positioned as essentials for translating SME and learner needs within L&D.12:51 ATD events, LinkedIn and industry publications are primary sources for staying current.Resources Mentioned:Yusuf Sadrud-Dinhttps://www.linkedin.com/in/yusufsadruddin/Whistle Express Car Wash | Linkedinhttps://www.linkedin.com/company/whistleexpress/Whistle Express Car Wash | Websitehttps://whistleexpresscarwash.com/“The Fifth Discipline” by Peter Sengehttps://www.amazon.com/Fifth-Discipline-Practice-Learning-Organization/dp/0385517254ATD International Conference & EXPOhttps://atdconference.td.org/Chief Learning Officer Magazinehttps://www.chieflearningofficer.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Markus Bernhardt, Principal of Endeavor Intelligence, details how to turn AI activity into measurable business change. Known for his evidence-driven approach and “The Two-Wave Transformation” model, Markus explains how leaders can distinguish between tactical AI adoption and deeper structural change. He also introduces one of his latest research areas, “The Last Inch Challenge,” focusing on the human and organizational gap between AI capability and trust.Key Takeaways:00:00 Introduction.01:51 An evidence-based approach guides AI decisions in L&D and across the business.04:27 Many organizations show activity without achieving business change.06:31 Early pilots and workshops build literacy in L&D but are not the transformation.09:33 Leadership remains the primary barrier to effective AI integration in L&D.15:59 Teams progress from literacy to fluency before structural change in L&D workflows.19:19 L&D evolves from content creation to organizational design and governance.21:18 Practical workflow improvements in L&D free capacity for higher value work.27:20 Markus’ latest research, “The Last Inch Challenge,” looks at the trust gap that is hindering AI adoption.Resources Mentioned:Markus Bernhardthttps://www.linkedin.com/in/markus-bernhardt/Endeavor Intelligence | LinkedInhttps://www.linkedin.com/company/endeavor-intelligence/Endeavor Intelligence | Websitehttps://www.endeavorintel.com/"The Two-Wave Transformation" modelhttps://www.endeavorintel.com/frameworksThe Endeavor Reporthttps://www.endeavorintel.com/endeavor-reportThe Learning Guildhttps://www.learningguild.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining

Josh Cavalier, Founder and CEO of JoshCavalier.ai, joins this episode to share insights on how AI is reshaping the L&D profession. He delves into lessons learned over his 30 years of experience in L&D, sharing his view on how technology is transforming instructional design, content creation and performance consulting. He explores how L&D teams can adapt to the rise of AI-driven ecosystems and the evolving relationship humans and machines share in workplace learning.Key Takeaways:00:00 Introduction.02:26 Upskilling in AI becomes a core priority in L&D.07:15 AI marks an inflection point for L&D practice.11:08 Human-machine performance analysis reframes L&D roles.13:02 L&D shifts from content production to orchestration.14:58 Pattern recognition accelerates L&D decision-making.20:59 Professional expertise pairs with AI in everyday L&D work.24:15 Mature L&D ecosystems depend on policy and governance.31:03 Trusted sources and communities sustain ongoing growth in L&D.Resources Mentioned:Josh Cavalierhttps://www.linkedin.com/in/joshcavalier/JoshCavalier.ai | LinkedInhttp://joshcavalier.aiJoshCavalier.ai | Websitehttp://joshcavalier.ai“Applying AI in Learning and Development” by Josh Cavalierhttps://www.amazon.com/Applying-Learning-Development-Platforms-Performance/dp/1960231529“Performance Consulting” by Dana Robinsonhttps://www.amazon.com/Performance-Consulting-Strategic-Process-Organizational/dp/1626562296LinkedIn Learninghttps://www.linkedin.com/learning/OpenSesamehttps://www.opensesame.com/ServiceNowhttps://www.servicenow.com/Workdayhttps://www.workday.com/Microsoft 365https://www.microsoft.com/en/microsoft-365Google Workspacehttps://workspace.google.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #LeadershipTraining

Rebecca Alimorong, Senior Director, Global Learning Experience of Robert Half, discusses her journey from legal assistant to learning leader, emphasizing adaptability, creativity and the human-centered future of learning. She shares how data storytelling, AI tools and mentoring shape modern L&D, and offers insights on leadership grounded in purpose and connection.Key Takeaways:00:00 Introduction.02:28 A passion for enabling others often leads professionals to discover their place in L&D.04:45 The L&D field continues to evolve with new technology and data-driven methods that enhance learning outcomes.06:45 The integration of data storytelling allows learning professionals to align L&D outcomes with business goals.08:32 Human-centered approaches and adaptable ecosystems strengthen learning cultures across organizations.10:32 Learning experiences create connection and engagement within hybrid and global teams.13:08 Mentorship and support from leaders play a significant role in professional development and in building confidence.15:03 Structured peer programs foster collaboration and reinforce shared learning in the workplace.17:38 Emerging AI tools reshape how L&D professionals learn, adapt and teach in dynamic environments.21:29 Reading and reflection remain essential for personal and professional development in L&D leadership.Resources Mentioned:Rebecca Alimoronghttps://www.linkedin.com/in/rebeccaalimorong/Robert Half | LinkedInhttps://www.linkedin.com/company/robert-half-international/Robert Half | Websitehttps://www.roberthalf.com“Beyond the Grind” by Rebecca Alimoronghttps://www.rebeccaalimorong.com/product-page/beyond-the-grind“Artificial Intelligence for Learning” by Donald Clarkhttps://www.amazon.com/Artificial-Intelligence-Learning-Employee-Development/dp/1789660815“Communicate to Influence” by Ben Decker and Kelly Deckerhttps://www.amazon.com/Communicate-Influence-Inspire-Audience-Action/dp/0071839836“How to Win Friends & Influence People” by Dale Carnegiehttps://www.rfpmm.org/pdf/how-to-win-friends-and-influence-people.pdf Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Robert Panetti, Revenue Enablement Program Manager of Avetta, joins us to examine how AI is reshaping L&D, why curation is overtaking creation and how sales enablement benefits from concise, performance-focused training. He discusses mentoring, the role of human judgment in quality control, and practical ways teams can pair automation with context to drive meaningful learner outcomes.Key Takeaways:00:00 Introduction.04:10 The rise of AI shifts L&D priorities from content creation to content curation.07:47 Sales enablement requires concise training that respects learners’ time.08:48 Effective design favors simplicity and measurable impact over lengthy formats.09:54 AI tools enable targeted performance support and role-based guidance in L&D.12:27 Mentorship strengthens leadership capability and interpersonal effectiveness.15:03 Working with AI while keeping a human perspective becomes a core skill for learning leaders.19:54 Learning leaders serve as mentors who provide context and help people achieve better outcomes.Resources Mentioned:Robert Panettihttps://www.linkedin.com/in/panetti/Avetta | LinkedInhttps://www.linkedin.com/company/avetta/Avetta | Websitehttp://www.avetta.com“Badass: Making Users Awesome” by Kathy Sierrahttps://www.amazon.com/Badass-Making-Awesome-Kathy-Sierra/dp/1491919019Learning Guild (previously E-Learning Guild)https://www.learningguild.com/ATD Atlantahttps://www.google.com/aclk?sa=L&ai=DChsSEwjmnfnqmrqQAxX-2EwCHQTuHr4YACICCAEQABoCdG0&co=1&ase=2&gclid=CjwKCAjwpOfHBhAxEiwAm1SwEiRGQEJNRr4MmhRuQ2TEd8c7H6UW4GISZzZP4ADyWRuT25TQaoMHUxoC3o4QAvD_BwE&cid=CAASNuRoCKfH74Nu4q2jSfpCmue7Qxh5T6j9_ZebXk1OQH1cj8vvSo6pq_oIfNYQ5EKl_9L1xxrtlg&cce=2&category=acrcp_v1_32&sig=AOD64_3__LrE4UQqExZ0hQ-f_knq8jjkxw&q&nis=4&adurl&ved=2ahUKEwjYvO_qmrqQAxVeSfUHHWkoMe8Q0Qx6BAgLEAE Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

David Chestnut, Principal Director of Talent Strategy and Agentic Reinvention of Accenture, shares actionable insights into the shifting landscape of L&D, emphasizing the rise of AI-powered agents as digital coworkers and outlining practical frameworks for leaders adapting to these changes.Key Takeaways:00:00 Introduction.05:49 The focus of L&D is now on behavior change, not just delivering training.09:21 Preparing participants with tools, time and safety is key to learning and growth in L&D.11:13 Team collaboration supports effective workplace learning and better outcomes.14:30 Frameworks help L&D leaders decide what work technology should automate and what is best for people.21:37 Good L&D relies on combining technology, accurate information and clear instructions.24:26 Staying up to date in L&D means following credible experts and quality research.31:30 Real relationships, whether among people or with digital coworkers, make learning results stronger.Resources Mentioned:David Chestnuthttps://www.linkedin.com/in/davidchestnut/Accenture | LinkedInhttps://www.linkedin.com/company/accenture/Accenture | Websitehttps://www.accenture.com/Dr. Ethan Mollickhttps://www.linkedin.com/in/emollick/One Tree Plantedhttps://onetreeplanted.org/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Lori Fancher, Relationship Manager of TrainingPros, shares lessons from a career spanning corporate training, performance consulting and L&D leadership. Lori explains how relationship management, consultant partnership and disciplined processes drive consistent results and award-winning outcomes.Key Takeaways:00:00 Introduction.03:53 Culture and performance consulting extend impact beyond training-only solutions. 05:12 Direct relationships offer consistent service and value to clients. 06:51 Remote collaboration builds strong consultant communities, despite the distance. 08:57 Long-term consultant integration supports award-winning L&D outcomes. 11:00 Streamlined processes make recognition achievable for busy L&D teams. 13:20 Adaptability, integrity and commitment keep consultants in demand. 14:43 Responsiveness and practitioner-vetted talent earn client trust. Resources Mentioned:Lori Fancherhttps://www.linkedin.com/in/lorifancher/TrainingPros | LinkedInhttps://www.linkedin.com/company/trainingpros/TrainingPros | Websitehttps://trainingpros.com/Brandon Hall Group Awardshttps://excellenceawards.brandonhall.com/“The HR Scorecard” by Brian E. Becker, Mark A. Huselid and Dave Ulrichhttps://www.amazon.com/HR-Scorecard-Linking-Strategy-Performance/dp/1578511364“Scrum” by Jeff Sutherland and JJ Sutherlandhttps://www.amazon.com/dp/038534645XThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Mike Grabarek, Associate Director of Corporate Learning and Development of SS&C Technologies, reflects on his career journey, from aerospace engineering to shaping the future of L&D. Mike discusses pivotal lessons from GE’s Crotonville institute, the evolution from one-and-done training to today’s learning ecosystems, and the role of experimentation, communication and mentoring in driving leadership success. Mike also shares how technology such as AI and just-in-time tools is transforming the learning landscape and why human connection remains central to leadership development.Key Takeaways:00:00 Introduction.05:58 Early experiences influence leadership perspectives.09:02 Learning methods evolve to meet changing needs.12:08 Simplicity helps learning stick for the long term.14:26 Technology is shaping the future of education.18:06 Effective communication is vital for success.29:41 Experimentation is key to growth and resilience.31:58 The importance of perspective and self-awareness.42:59 Leadership growth depends on multiple levers.Resources Mentioned:Mike Grabarekhttps://www.linkedin.com/in/mike-grabarek/SS&C Technologies | Linkedinhttps://www.linkedin.com/company/ss-c-technologies/SS&C Technologies | Websitehttps://www.ssctech.com/“Language and the Pursuit of Happiness” by Chalmers Brothershttps://www.amazon.com//dp/0974948705“Management of the Absurd” by Richard Farsonhttps://www.amazon.com/dp/0684830442“Hidden Value” by Dr. Keith Keatinghttps://www.amazon.com/dp/B0F749SG21Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Kelley Kalbas, Relationship Manager of TrainingPros, shares insights from nearly two decades of connecting clients with top L&D consultants. Drawing on her background in instructional design and corporate training, Kelley discusses what makes consultants successful, why client relationships matter and how learning leaders can continue to grow in the field.Key Takeaways:00:00 Introduction.03:19 Effective relationship management combines project knowledge with talent alignment.03:52 Flexibility in L&D careers supports both professional and personal growth.05:30 Consultant success depends on cultural fit, engagement and continuous learning.07:42 Lasting professional relationships are built on trust and communication.09:09 Top consultants demonstrate initiative, adaptability and collaboration.11:31 Clients value strong partnerships that extend beyond transactional work.13:08 Resources and thought leadership guide learning leaders in shaping their impact.14:00 Challenges in L&D provide lessons that influence future approaches.Resources Mentioned:Kelley Kalbashttps://www.linkedin.com/in/kelleykalbas/TrainingPros | LinkedInhttps://www.linkedin.com/company/trainingpros/TrainingPros | Websitehttps://trainingpros.com“Hidden Value” by Dr. Keith Keatinghttps://www.amazon.com/Hidden-Value-Reveal-Organizational-Learning/dp/B0F749SG21 Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Frankie Robinson, Learning and Enablement Strategist of TrainingPros, shares her journey from classroom teaching to corporate L&D, the power of trust in driving training impact, and how AI is transforming the way organizations deliver learning. She also highlights the importance of building stakeholder buy-in and using innovative tools like custom GPTs to create realistic practice scenarios.Key Takeaways:00:00 Introduction.03:01 Transitioning into L&D can be supported by transferable skills and continuous learning.04:31 Building networks and professional relationships is essential for success in L&D.08:15 Trust in L&D partnerships is strengthened through consistent communication and supportive actions.13:14 Stakeholder buy-in is key to ensuring training programs create lasting organizational impact.17:31 AI is reshaping L&D by centralizing knowledge and making learning resources more accessible.21:37 Simulation-based learning enhances skill development and learner confidence in L&D programs.25:18 Personal growth habits contribute to stronger alignment and results in L&D initiatives.27:56 Using frameworks to focus on what’s within our control helps L&D professionals manage change effectively.Resources Mentioned:Frankie Robinsonhttps://www.linkedin.com/in/frankie-robinson-idd/TrainingPros | LinkedInhttps://www.linkedin.com/company/trainingpros/TrainingPros | Websitehttps://trainingpros.com“The 7 Habits of Highly Effective People” by Stephen Coveyhttps://www.amazon.com/7-Habits-Highly-Effective-People/dp/1416502491Sana Labshttps://sanalabs.com/The Power of Covey’s Circle of Concern, Influence, and Controlhttps://www.modern.works/blog/the-power-of-coveys-circle-of-concern-influence-and-controlThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Leigh Hurst, Relationship Manager of TrainingPros, shares insights from her 30+ years of experience in learning and development, elaborating on the impact of combining corporate, nonprofit and academic work to create meaningful change. She also speaks about her passion for client partnerships and how her personal journey as a breast cancer survivor inspired her to found a nonprofit that has saved lives through creative awareness campaigns.Key Takeaways:00:00 Introduction.01:59 A career rooted in instructional design and behavior change sets the foundation for lifelong work in L&D.02:58 Corporate and technology-based training experience shows the power of simulation for learning.04:57 Strategic, consultative partnerships create better client outcomes.08:05 Consultants gain access to meaningful projects through TrainingPros.10:55 Flexibility and proactive communication build lasting client trust.17:30 Personal experience inspires advocacy for early breast cancer detection.20:49 Adversity teaches us to align our work with our personal values and priorities.24:08 Workplace flexibility enables professionals to balance career growth and family life.Resources Mentioned:Leigh Hursthttps://www.linkedin.com/in/leighhurst/TrainingPros | LinkedInhttps://www.linkedin.com/company/trainingpros/TrainingPros | Websitehttps://trainingpros.comleighhurst.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Michelle Lentz, Principal and Lead Strategist of AI and Change Management at Innovate-Elevate Strategies, LLC, joins us to discuss the intersection of AI and Learning and Development, offering practical insights on overcoming fear, building trust and using AI as a tool rather than a crutch. With 20 years of experience in HR and L&D, Michelle helps organizations shape their AI strategies with a human-first approach, focusing on ethics, governance and employee engagement.Key Takeaways:00:00 Introduction.01:45 Using AI to empower learners and improve L&D effectiveness.05:13 AI tools can streamline analysis of L&D data, saving significant time and effort.09:22 Governance and oversight are crucial to ensure ethical AI use in L&D programs.11:39 Curiosity, empathy and critical thinking are key human skills for L&D teams.12:47 AI will drive more adaptive and personalized L&D experiences for learners.17:03 Starting small with AI pilots helps L&D teams experiment and build confidence.18:46 Tracking efficiency and productivity shows L&D’s ROI with AI.20:18 L&D professionals can stay relevant by becoming fluent in AI tools and governance practices.Resources Mentioned:Michelle Lentzhttps://www.linkedin.com/in/michelleslentz/Innovate-Elevate Strategies, LLC | LinkedInhttps://www.linkedin.com/company/innovate-elevate-strategies/Innovate+Elevate Strategies, LLC | Websitehttps://www.innovate-elevate.aiCreative Commonshttps://creativecommons.org/Zapier | Websitehttps://zapier.com/ Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining