
Insurance Town
327 episodes — Page 4 of 7
Ep 176REPLAY: Troy Korsgarden-Customer Journey
Today’s episode is a replay of the mayor’s conversation with one of his closest friends in the industry, mentor and brother ! There is so much to take in on this one . Get your pen and paper ready !! Episode Sponsors :Smart ChoiceCanopy ConnectManscapedCover Desk
Ep 175John Smyth- Prospecting and Follow up
In this weeks episode, the Mayor interviews long time family friend and mentor. He’s the owner of EBS, an employee benefits, Life , and health agency that generates over 25 million dollars a year in new premium. Jon Smyth is a master cold caller , niche builder and one of the best closers in the insurance industry. In his spare time he is taking peoples money in corn hole winning tournaments all over the country. You will also see him running 5ks and knocking back chicken buscuits from Hardee’s!! Sit back relax and enjoy this amazing conversation with Jon Smyth!!Sponsors:Smart ChoiceCover DeskCanopy ConnectManscaped -discount code : Mayor for 20% off AND free shipping
Ep 174Andrew Chermark!- Standing out in Commercial Auto
In this weeks episode I have a lot of fun with my new friend Andrew Chermark! The moment I met this guy I knew I had to hit the record button. So we did! Andrew’s energy is infectious and his attitude is so upbeat and positive. We have a great conversation about commercial auto and taking your game to a whole new level!Sit back relax and enjoy my conversation with Andrew Chermark!!Sponsors :Smart Choice Cover DeskCanopy Connect Manscaped - 20% off and free shipping … code MAYOR at checkout
Ep 173Randi DuLaney- living out your purpose
In this episode the mayor sits down with his dear friend Randi DuLaney of Travelers Insurance and she takes us on a walk down memory lane and we hear her awesome story and then we discuss the trials and the challenges of being a business owner and how to best handle that. We then hear some pretty fun stories before the conversation takes a beautiful turn. The two of them begin talking about fulfilling purpose in your life. Randi opens up and get transparent quick and begins talking about self reflection, and living out your why. This conversation is a beautiful conversation amongst two old friends and we get the privilege of eavesdropping on it. Sit back relax and enjoy this conversation with the mayor and his bud Randi DuLAney.Sponsors Smart ChoiceCover Desk Manscaped use code mayor for 20% off and free shippingCanopy Connect discount
Ep 172Nick Aube- always looking for life’s lessons
In this weeks episode the Mayor sits down with his good buddy Nic Aube !! We take a strollDown memory lane and also discuss the mistakes he made , the BOR, and life’s lessons he’s learned along the way! This episode is sponsored by: SMART CHOICECOVER DESKCANOPY CONNECT MANSCAPED
Ep 171Andy Runyon- Cyber Insurance convo that will blow your mind
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Ep 170Todd Henderson- Getting that W
This week the Mayor sits down with his good buddy Todd Henderson of Carriage Hill insurance and risk management. He takes us in a walk down memory lane to tell us his story of a long career in the captive side and an amazing successful journey on this independent side! In three years they have built a powerhouse agency and has some friends and new partners that have helped himAlong the way. Join in and listen to our fantastic conversation of his success and getting that W. this episode is sponsored by my good friends at: ManscapedSmart Choice Cover Desk Canopy Connect
Ep 169Josh Bagby- Providence Insurance Advisors
in this weeks episode the mayor sits down with his new friend Josh Bagby of Providence Insurance Advisors. We take a walk down memory lane, where Josh tells us his story. He tells us how he made a major change in his business that catapulted his agency and doubled his book of business in 2 years. Josh is so happy to be an indie agent now . Also hear about his amazing social media strategy , that has helped him maintain and grow his presence in his community and his book of business. We also talk about his relationship with a major InsureTech company and his take on the future of the industry. This conversation is chalked full of gems and nuggets , sit back relax and enjoy my conversation with Mr. Josh Bagby!! Episode Sponsors: Manscaped - use code MAYOR for 20% off and free shippingSmart Choice Canopy Connect Cover Desk

Ep 168Carey Wallace - Build a Plan for your agency!
in this weeks episode , I had the honor and privilege of having a great conversation with my good friend, Carey Wallace of Agency Focus. we had a fantastic conversation about the industry as a whole, Buying and selling agencies. She Gives some incredible advice for both buyers and sellers. Carey is incredibly knowledgeable at helping you become a great business owner. The Mayor and Carey have a phenomenal conversation today. Sponsors:Manscaped - 20% off for using code MAYOR at check out on all products!! Smart ChoiceCanopy Connect Cover Desk
Ep 167MAYOR SOLO- 4 G'S
This episode is a MAYOR SOLO!! Thank you guys so much for all of the feedback from last weeks episode from my man the pitch whisperer. He did so well, I have gotten dozens of emails from you, wanting to know more and talk about this topic in more detail. Therefor, I put together a follow up episode. I hope you enjoy! Episode Sponsors:Smart ChoiceCanopy Connect Cover Desk
Ep 166John Livesay- The Sales Pitch Whisperer
John Livesay, aka The Pitch Whisperer, is an incredible keynote speaker. His TEDx talk: "Be The Lifeguard of Your Own Life" has over 1,000,000 views and was featured in Larry King’s Show. He has an innate ability to motivate companies’ sales teams to turn mundane case studies into compelling case stories so they win more new business. From John’s award-winning career at Conde Nast, he shares the lessons he learned. Best-selling author of the book Better Selling Through Storytelling, creator of the online course "Revenue Rockstar Mastery.", Host of his own Podcast “The Successful Pitch” heard in over 60 countries and co-creator of The Superhero U which is a community to help people discover their superhero power and live a life full of confidence and creativity. John has a new book, The Sale Is in the Tale, is a business fable set in Austin, TX, and is about a sales representative whose old ways of selling are not working anymore.Sponsors:Smart ChoiceCover Desk Canopy Connect
Ep 165Sydney Hoffmans- 2nd Generation Experience
In this weeks episode the Mayor sits down with his good friend, Sydney Hoffmans , of iTrust Insurance, they have a phenomenal conversation about being a second generation insurance professional, learning and earning her fathers respect and ownership stake in the agency. We start with a walk down memory lane to learn more about her journey to where she is today. The conversation brings so much value to Insurance Town due to the sheer nature of the conversation about second generation Agency owners and how to manage expectations and how to respectfully and professionally navigate those waters. Trust me this conversation is phenomenal. Show SponsorsSmart ChoiceCanopy Connect Cover Desk
Ep 164Dakota Holliman- A young insurance Professional with Big Dreams and Big Work Ethic.
In this weeks Episode , we continue in our series of Young Insurance Agents from great state of Arkansas. Today we visit with Dakota Holliman of Mcgriff Insurance In Little Rock. We have a great conversation about his journey into this industry, there’s guys been exposed to a lot in his illustrious 24 year life, and he has quite a few pearls of wisdom that he drops in this episode. Sit back, relax and check this episode out.SponsorsCoverdeskSmart choiceCanopy connect
Ep 163Sam Henley- Captive to Indie !
In this episode, the mayor got a chance to sit down with his good buddy from Arkansas, local independent insurance agent, Sam Henley of Davis and Garrett Insurance!! He and I talk about his journey from 2nd Generation captive insurance agent to Indie!! He shares some good advice he got from His father, and some of the mistakes he has learned from along the way Episode Sponsors :Smart Choice Cover DeskCanopy Connect
Ep 162Jeff Morrett- Funnin and Gunnin
In this episode , the Mayor sits down with his new friend Jeff Morrett, if Parsons and Howard Insurance. They have a great Conversation, telling his story of getting in the industry and how he’s crushing it 3 years later. He lays out his play book of how he got to where he is already. Grab your pen and paper, sit back and relax and check out this conversation with Heath and Jeff !! Sponsors : Smart ChoiceCover Desk Canopy Connect
Ep 161Jason Cass- The Indie Tech Showcase Experience
In this episode the Mayor sits down w/
Ep 160Ariel Rivera- Talking Automations, Education, Virtual Assistants and everything else
In this episode the Mayor sits down with his good friend Ariel the Merman Rivera , of Deer Insurance and Fun Insurance Solutions to talk about technology, and how to have a successful agency no matter the size of your agency. They talk Automations, AMS, CRM. Lots of passion lots of excitement in this episode. There is also a Challenge thrown down at the end....Sit back relax and enjoy this episode with Ariel Rivera. Episode Sponsors Canopy ConnectSmart ChoiceCover Desk

Ep 159Dillon Reed- getting out of the Sea of Sameness
EIn this episode the Mayor sits down with his good friend Dillon Reed of Wundewrite. These two have a fantastic conversation . They take a walk down memory lane and get into his story and then dive into some conversations around producing, building niches , recruiting new talent, and getting out of the sea of sameness!!! Sponsors:Smart ChoiceCover Desk Canopy Connect
Ep 158Mayor Solo: The Not So Secret Success Tips for Agent
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Ep 157Therese Potter & the Mayor talk New Business Processes
This weeks episode is a little Different, The Mayor and his friend Therese Potter talk about the new business process and give a little sneak peak into what the team over at APP has been working on. Therese Potter is the operations and training coordinator over at Agency Performance Partners but also has over a decade of experience managing multi location agencies and has a lot of value to add to this conversation. They break down the process and then do a role play scenerio that is both fun, and educational and the Mayor wouldnt let me edit out the blooper in there , it is quite funny. Sponsors:Smart ChoiceCover Desk Canopy Connect
Ep 156Brett Fulmer- Broker Brett Squirrels out with the Mayor
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Ep 155Mayor Solo !! - Smart Goals
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Ep 154Tracy Cotton- Build a Better Bucket List Challenge
This week's episode was a fun holiday episode with Tracy Cotton
Ep 153Tolga Tezal!- Getting Trendy
I am so happy to have some of the best sponsors in the business :Smart choice Cover deskCanopy Connect
Ep 152Michael Weaver - mindset conversation - game changer
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Ep 151Reghan Brandt- Throwback Episode with the REGDOG21
In this episode me and my good friend Reghan Brandt , of LRP, The Loss Run Pros sat down and had a super fun conversation about this incredible industry we all work in. We “solved all the worlds problems” as the old saying goes.We started off on a walk down memory lane to learn more about her incredible entrepreneurial story and then discussed the industry and how to attract more people to our industry , they even launched their own tik tok careers from This episode !We had a lot of fun and I think Even more importantly rovided a lot of good content on this. You gotta just sit back relax and check this one out! It’s super funSponsorsSmart Choice®Canopy ConnectCover Desk
Ep 150Jim Schubert- The Power of Story Telling
In this episode, the Mayor sits down with the Ceo of Southern States Inurance Agency, Jim Schubert. He and Mayor are good friends and it shows in this episode , lots of fun banter here and incredible content too. We hope you make some time to listen , laugh and Learn with us on this extended episode on Insurance Town!! These two talk in depth about Hiring and training staff, they get into story telling and the impact that it has on sales. Jim is in the process of writing the book on story telling literally! They also have fun talking about their celeberity Look a likes!! Epsisode Sponsors:Smart ChoiceCover Desk Canopy Connect
Ep 149David Wilson & Oliver Travieso - Talking Commercial Insurance W/ Smart Choice
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Ep 148Frank Sentner- The God Father of Insure Tech shares so much Wisdom!
In this episode , Frank Sentner, The God Father of insurtech came to Visit insurance Town! The Mayor and him had a great conversation about the technology in our industry how it has changed , how he loves working with start ups and new entrepreneurs! He also gives us some great advice along the way. He gives advice to agents, carriers , and also entrepreneurs out there looking to improve !! Sit back relax and enjoy this fun episode!Episode Sponsors:Smart Choice- Cover DeskCanopy Connect
Ep 147Dustyne Bryant - Account Managers are sales people too !!
In this episode , the Mayor sits down and has a phenomenal conversation with good friend and neighbor , Dustyne Bryant ! These two are hamming it up in this one. Lots of laughter but also lots of good content they do discuss umbrella tips and tricks , they discusss flood insurance and listen in as the Mayor triggers Dustyne and they have a heated convo about Account managers and outside sales. Dustyne fills us all in on whats goin on at the National Alliance and Akward Insurance Podcast. Episode SponsorsSmart Choice Canopy Connect Cover DeskAgency Performance Partners
Ep 146Mayor Solo- Mail Bag episode- What is the biggest mistake sales people make
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Ep 145Wayne Shearon- "Plan your Work and Work your Plan"

Ep 144Nick Berry - the best way to deliver content to your customer
In this episode the mayor sits down with his boy Nick Berry and they have a fun conversation about marketing, and how to get your content out in front of your prospects or clients ! This is a must listen we take a walk down memory lane , we talk about marketing and the top 2 ways he says to deliver content ! We also talk about the tips and strategies to best using your agency management systems & crm. What to look for in a CRM what to look for in a AMS! Sit back relax and enjoy this episode with Heath & NickSponsors : Smart Choice Agency Performance PartnersCoverdeskCanopyconnect
Ep 143Bobbie Shrivistav- Talking Claims Experience , and Her company Benekiva
In this eposide the Mayor got to sit down with his new friend Bobbie Shrivistav of Benekiva, a major player on the claims arena. She shares her story and the two of them dive into the nuts and bolts of the company she started scratch and what it takes to be an entrepenuer in the insurance space. I had a lot of fun on this episode and even lost track of time a little bit. But if you belieive in Customer Expereince and the important of a role that claims plays in that customer experience, then you will want to hear this one. Sponsors :Smart Choicecover deskAgency Performance PartnersCanopy Connect

Ep 142Dani Kimble - So many gold Nuggets in this one Periodt
In this Episode the Mayor sits down with his friend Dani Kimble, We have so much fun and great dialogue on this conversation on Marketing , Marketing tactics, Setiing Marketing goals and budgets based on Sales goals ! We talk social media, and you can see the mayor's love affair with tik tok etc There are so many gold nuggets in this one, whether you’ve been in the business for 6 months, 6 years , or 60 years this episode has great marketing tips for you. Episode Sponsors :Smart ChoiceCover DeskAgency Performance Partners Canopy Connect
Ep 141Bryan Ahearn- Influence and Pursuasion = NOT Manipulation
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Ep 140REPLAY: The Grind Series - Account Manager edition
This episode is completely different , I was able to get my hands on a recording fromEarlier this year with the PIA of ARKANSAS, the Grind Series: account Manager edition. This recording is an amazing discussion facilitated by Staci Shearon. The Panelist include 5 of the best in the business : Kelly Donahue Piro , Mary-Katherine Henderson , Wayla Ramsey, Amanda Dickey , and Sydney HoffmansEpisode Sponsors :Smart Choice CoverdeskCanopy Connect
Ep 139Tony Canas- Insurance through the Generations
In this episode the Mayor sits down with his good friend Tony Canas. These two have a fantastic conversation. It starts off with a heart warming story of him finding his long lost brother, and then we dive into insurance through the generations. Tony has done many studies throufhout the years on Millinniels in insuarance. Tony is Also a recruiter and loves discussing brining new blood into our industry.
Ep 138Mayor Solo- networking , not working ?
In this episode the Mayor records a late night solo episode from a hotel room in Texas. Please forgive the Audio on this once. The Mayor does share some powerful information on networking and how to make networking work to your benefit in your prospecting efforts. Sit back and relax and enjoy this short solo episode. Episode Sponors : Agency Performance Partners Smart Choice Cover Desk Canopy Connect
Ep 137Alan Dean - Commercial Insurance from a former client!
In this episode, the Mayor sits down with his good friend and former client Alan Dean. The two of them discuss commercial insurance from the perspective of the client. Alan is the owner of Dean's Heating and Air in Arkansas, he is a small business owner , but is very active in his industry, his community , as well as his lifestyle. These two have a very lively conversation, full of laughter and lots of "gold Nuggets" as Heath Says. Alan talks about the importance of not selling on price, he talks about finding something that set you apart as an agent, above and beyond just insurance and price. He talks about overcoming the local agent objective and how to go about that. He discusses cold calls and drops etc. Sit back Relax and enjoy this conversation amonst two friends. Episode Sponsors: Smart ChoiceCanopy Connect Cover DeskAgency Performance Partners
Ep 136Charles Pyfrom- its all about lol Cannabis Insurance today!!
In this episode the Mayor has a very fun, Incredibly Informative Conversation with his new friend Charles Pyfrom of CannGen Insurance Services. We talk about all things Cannabis insurance. How to write it, what to say? How to say it. How to develop the niche, how to speak the language and so much more.
Ep 135Micah Salas - The Hustle of growing your book
In this episode the mayor sits down with his good friend and fantastic insurance producer, Micah Salas, of the Chritensen Group, in Austin Texas! In this episode they take a walk down memory lane and hear Micah's story of going from being "scared to sell" to dominating the sales game in the insurance industry. This conversation is so natural and so fun and its just two commercial Insurance guys talking shop and its a fun one to listen to. Sit back relax and enjoy this one.Episode Sponsors :SMart ChoiceCanopy ConnectAPPCoverdesk

Ep 134Christina Munoz Madsen - Fanboy Episode
This week in Insurance Town the Mayor got to fanboy out a little bit . He interviewed a local celebrity and former local news Anchor in Little Rock. This week he has Christina Muñoz on the show. They talked about lots of fun , including tonality , marketing , social media and much much more !! Episode Sponsors Smart Choice Agency Performance Partners Canopy Connect Coverdesk

Ep 133Kelly Donahue Piro- Commercial Insurance Roundtable discussion
In this episode the mayor had a fun visit with Good Friend, colleague , show sponsor and BFF to agency owners all over the industry, Kelly Donahue Piro This is conversation about commercial insurance and how to prospect and we dive in to so many other things! It’s a short fun convo. Sit back relax and enjoy this one . Sponsors :Agency Performance PartnersSmart Choice Canopy Connect Coverdesk
Ep 132Reghan Brandt - Tik Tok Taught Me
In this episode the mayor and his good friend Reghan Brandt sat down and had a super fun conversation about this incredible industry we all work in. They “solved all the worlds problems” as the old saying goes. They started off on a walk down memory lane to learn more about her incredible entrepreneurial story and then discussed the industry and how to attract more people to our industry , they even launched their own tik tok careers fromThis episode !! You gotta just sit back relax and check this one out! It’s super fun SponsorsSmart Choice Canopy ConnectAgency Performance Partners Cover Desk
Ep 131Summer of Success- How to Handle Rate Increases
In this Episode, I release a conversation I had with the Champions of the Agency Intelligence Mastermind. What an incredible group of agents. Today in this podcast we discuss rate increase and how to handle those effectively. I cannot thank Jason and his team enough for inviting me to come in to the group and lead this conversation with them. Jason does such a great job leading this incredible mastermind. I also want to say thank you to Cass and His team for allowing me the opportunity to pull back the curtain and let my citizens of Insurance Town in on this Summer of Success Series today. If you are interested in learning more please go to https://agencyintelligencemastermind.com and learn more about his mastermind. If you are interested in signing up today click here and tell him the mayor sent ya from this episode and get ya a discount :) This episode is Sponsored by:Smart ChoiceCanopy Connect CoverDesk Agency Performance Partners
Ep 130Shelly DeVore- Why you need a good regional carrier in your agency!!
In this episode the Mayor sits down to good friend , Shelly DeVore!! Shelly is Vice President , Branch Manager of Columbia Insurance group, a local regional player out of Columbia Missouri. The conversation we have is a very timely and incredibly valuable conversation about carrier management , specifically small regional carriers. She answers some great questions and gives great advice to the citizens of Insurance Town!! Shelly tells us what a good regional carrier brings to the table and what you should look for in a regional carrier. She also tells us what they look for in a good agency partner!! This is a super fun conversation, full of value and lots of laughs !! Episide sponsors Smart Choice Agency Performance PartnersCover deskCanopy Connect

Ep 129Roundtable discussion about referral partnerships!
This week the Mayor had some good friends stop by the studio live and talk shop !! Jay Coates, Rabih Aboukeir, and Mark Hickman each bring a unique perspective on the referral relationship. We talk about what a good referral partner looks like. What a realtor and Mortgage loan officer look for in a good insurance agent. This is a fun conversation!! This episode is sponsored by:Smart ChoiceAgency Performance PartnersCover DeskCanopy Connect

Ep 128Davie Holt- Helping you make sense of Premium Financing
This week the mayor had the honor and privilege to sit down with his new friend Davie Holt!! Davie Holt is the National Sales Leader at Imperial PFS. These two light up the mic with passion for our industry. They talk about how to improve the E&S game by taking advantage of your premium finance partner. Davie answers the tough questions about what makes a good premium finance company and how to spot one and chose THE RIGHT ONE for your Agency!! Davie also tells us what they are looking for in a good Agency Partner as welll , this episode is chalked full of incredible Value! Sit back relax and enjoy this one! Episode Sponsors Smart Choice Agency Performance Partners Cover Desk Canopy Connect

Ep 127James Jenkins- "I want everything that I want, If I dont want it , I dont want it , but if I want it , I WANT IT "
In this episode , the Mayor, get to sit down with his good friend James Jenkins of Risk Well. He and James discuss the importance to staying true to who you are , and not settling on clients outside your ideal client profile. James also pulls the curtain back and shared a little of his strategy on this as well, along with a very valuable nugget there about being “the best” He talks about why that is stuck on his mind and his feelings about why it’s important to not try to be “the best” you gotta check it out to understand. Sit back relax and enjoy!!! Sponsors Smart Choice Canopy Connect Cover DeskAgency Performance Partners