How Leaders Lead with David Novak

Today's guest is Scott Hamilton, an Olympic gold medalist and founder of the Scott Hamilton Cares Foundation, an organization that is working to eliminate cancer. Now, Scott obviously doesn't need much of an introduction. You already know about his gold medal and figure skating. You probably have seen his incredible backflips on the ice. And you have likely watched him as a commentator on the Olympics over the years. And while you may know him for his successes, you may not know about the challenges that he's had to overcome to win. His childhood illness, cancer, multiple brain tumors, the times he's fallen on the ice in critical situations. Scott says any goal will always have obstacles, difficulties and setbacks. You will be defined not by those setbacks, but by how you respond to them. There's so much that we can learn from Scott about how to get up after we all fall and let me tell you something, we all do. I'm so excited to have you listen in. Here's my conversation with my new friend – and soon to be yours – Scott Hamilton. Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today's guest is Ken Chenault, the Former Chairman and CEO of American Express, and the current Chairman and Managing Partner of General Catalyst, a dynamic private equity firm. Now, if you run a business or lead a team, there are moments when you need to lean into confrontation. And I don't mean dance around the confrontation, I'm talking about facing it head on. For a lot of people, this can be really hard to do, really intimidating. But the great leaders I know, like Ken, have learned how to engage in constructive confrontation. Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today's guest is Aneel Bhusri, the Co-Founder, Co-CEO and Chairman of Workday, an American on‑demand financial management and human capital management software vendor. When Aneel started Workday with David Duffield, they defined a handful of core values for their company. Now this is pretty common practice for business leaders, but here's the problem. A lot of leaders write down the company values and never think about them again. They even laminate them, put them up on the wall, but I’ve got to tell you, all they do is collect dust. But that wasn't the case with Aneel and his Co-Founder Dave Duffield, they decided that investing in their people was going to be the number one value at their company. So how did they live out that value? Well, believe it or not, they personally interviewed the first 500 team members they hired. Now that's something that says they value people over anything else. The key lesson here is that they aligned their schedules and their priorities with the company's number one value. You see, the great leaders I know walk the talk of their core values. They just don't write them down and forget them. They actually use their core values to dictate how they spend their time, and how they focus their energy. We have a lot to learn from today's conversation, including: Why Aneel shifted from applying for a job at Apple to join an HR software startup instead How a hostile takeover led to a new venture What value system Aneel and Dave built the company around Why the Co-Founders interviewed the first 500 employees together, regardless of other work and time priorities Why Aneel looks for “shiny new penny folks” when hiring talent Why the tech team goes off-site every few years to talk about the future How to get customers involved in innovation How to build partnerships between humans and machines that don’t compromise the work value of either Why Aneel prefers having a Co-CEO Why Phil Mickelson does Workday advertising PLUS Aneel’s advice for aspiring leaders Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Ginni Rometty, the Former Chairman, President and CEO of IBM and current Co-Chairman of the OneTen Initiative. Rising through the ranks from systems engineer to CEO, Ginni has learned to be comfortable with situations outside her comfort zone, because that’s where she grew the most in her journey as a leader. While leading IBM, Ginni learned what was essential about IBM that must endure before making changes that set the company up for future growth in new industries. And so what you're about to hear from Ginni, and what you'll learn from her journey to become CEO of IBM, is that great leaders are comfortable being uncomfortable. In this episode, you’ll learn: How to mentally process a promotion to the top job - especially as a woman How Ginni’s mother modelled the courage and leadership Ginni needed to succeed Why propensity to learn is more important than a college degree in a job candidate Why women don’t put themselves forward for new assignments and how to help them go the distance Why preparing for the next job might actually a bad idea How to make the leap from being an individual contributor to a leader who coordinates other people effectively How to focus on the long-term with conviction and a thick skin Why Ginni’s favorite IBM achievement is employee engagement How the hybrid cloud works and the future of artificial intelligence at IBM and around the world How the OneTen Initiative intends to tap hidden pools of talent by changing priorities in hiring PLUS, Ginni’s single biggest piece of advice for reinventing yourself and your company Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today's guest is Dave Calhoun, the President and CEO of Boeing, the largest aerospace company and leading manufacturer of commercial jetliners Defense, Space and security systems. Dave joined Boeing as CEO in January of 2020, and little did he know the challenges that he’d be up against only a couple months later, when COVID hit. But what Dave has shown is the great leaders restore stability in the midst of a crisis. When we are thrown a right hook that we don't expect when things are a bit chaotic, we look to great leaders to show us how we should think and behave. Now what you're going to hear in this interview is how Dave helped Boeing navigate not only COVID and the massive impact that it had on the airline industry, but also how Boeing has handled the situation of their 737 Max, which was banned from flying passengers due to two plane crashes in 2018 and 19. Now it takes a strong leader to navigate those situations and restore stability on the other side. Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today's guest is Will Ahmed, the Founder and CEO of WHOOP, a wearable fitness tracker that measures a few key metrics to help top athletes and everyday consumers achieve peak performance. You're going to learn that Will is an incredibly sharp young leader. Believe it or not, he's in his early 30s, running a company that was recently valued at $3.6 billion. Running a company at that level requires a whole other level of discipline, when it comes to focusing in on what truly matters. If you want to keep your business healthy, no matter what size a company you lead, it's imperative that you measure and keep your eyes on a few vital metrics at all times. You're going to learn: How problems with athletic overtraining led to a company that helps monitor sleep The hidden side of sleep and the WHOOP tracker How WHOOP can compete with the Apple Watch How simple metrics lead to better decision-making How Will went from student athlete to company builder How Will maintains steady focus through delegation and meditation Why the WHOOP business model emulates Peloton instead of FitBit How to “Growtain” your customers How to be excellent in multiple complication industries at once How WHOOP built promotion partnerships with top athletes and sports networks How to find and develop people who are high intensity AND high humility Why WHOOP pays its employees to sleep PLUS Will’s best advice for entrepreneurs Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

To round off 2021, today’s episode features six of David’s favorite insights from the year from leaders like Marvin Ellison, Indra Nooyi, and Tom Brady. You’re going to learn about how to react to overwhelming and scary situations with focus, confidence, planning, and communication. Plus, David will teach you his number one exercise for taking stock of where you are now in order to work towards where you want to go. In this episode, you’ll learn: David’s 3x5 exercise for self-evaluation going into a new year Tom Brady’s model for clear, current communication with teammates Niren Chaudhary’s process for bringing clarity and purpose to overwhelming situations Indra Nooyi’s advice for balancing work and home life Kara Goldin’s conviction about how to escape the bondage of fear in business Andy Roddick’s ritual for staying focused to play point after point in tennis without losing it Marvin Ellison’s story about learning to stand out as himself rather than blend in as someone else Check out https://howleaderslead.com/best-of-2021/ for more great leadership insights, and go to https://howleaderslead.com/survey to share your great insights about the podcast!

Today's guest is Steve Kerr, the head coach of the Golden State Warriors. Earlier in his career as a player, Steve won three NBA titles with the Chicago Bulls alongside the one and only Michael Jordan. He then went on to win two more titles playing for the San Antonio Spurs, and then he became a coach and won three more titles for the Warriors. Needless to say, this guy knows how to win, and he knows how to build teams that win. What you may be surprised to learn, though, is how he does it. The way Steve leads is by understanding the power of the team, from superstars to bench and everything in between. You're going to hear all about this on today's episode, as well as how you too can apply Steve's insights to whatever team you happen to be leading. In this episode you'll learn: Who Steve Kerr learned from in order to coach Why joy matters in casting the vision for a team What a great team player looks like How to coach superstars and the bench What it takes to rack up 300 passes a game How to work past mental barriers to perform with excellence How to motivate the team How to delegate areas of weakness with strength What Steve learned from playing with Lute Olson, Phil Jackson, and Gregg Popovich Why Steve wanted to let the Warriors coach themselves one game Who Steve would pick if Michael Jordan, LeBron James, and Kevin Durant all came out in the draft in the same year What Steve thinks about The Last Dance documentary How Steve balances priorities at home and on the court Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

From the United States Marine Corps to Wall Street, Eric Gleacher believes the world belongs to the aggressive. After one round of golf with the right person, the trajectory of his career changed as he pursued his dream of working in finance. After only four years at Lehman Brothers, Eric became a partner and was a large part of establishing the merger and acquisition department. Against the advice of many around him, Gleacher left Lehman Brothers to start his own firm. These risks and experiences have culminated in Gleacher’s book, Risk, Reward, Repeat. Listen as David and Eric discuss the indelible impact of the Marines, working with flawless integrity, and how to take the right risks. in this conversation, you're going to learn: The story behind Eric’s new book, Risk. Reward. Repeat How golf helped Eric get to Wall Street Where mergers and acquisitions all started What the Marines taught Eric about confidence, integrity, and leadership How to take risks in your career How the My Nickel argument can transform your meetings with potential clients Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

A force of positivity and pioneer of Financial Technology, Alexa von Tobel felt so strongly about democratizing financial advice for Americans that she dropped out of Harvard business school to build her first business, LearnVest, in 2008. After revolutionizing digital financial services, she sold LearnVest the very same week that she gave birth to her first child. Now, Alexa von Tobel is the Managing Partner of Inspired Capital, a venture capital firm which she founded in 2019. You'll also learn: How growing up in a medical family and losing her Dad in high school prepared Alexa for life and leadership. How studying the psychology of happiness prepared Alexa to quit business school during a Recession and start a finance education company. What leaders can do to lead through uncertainty and stay sane, healthy, and fulfilled. Why Alexa sold LearnVest to Northwestern Mutual and started a venture capital firm in New York City. The fastest way to get “no” and “yes” when fundraising. The importance of having people around you who believe in you, encourage you, and keep you accountable. The one thing you need to do in order to succeed. Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Scott Mahoney, the Chairman and CEO of Peter Millar, goes the distance to for quality in how he shapes the brand and develops his people. Coming up in business, it wasn’t until Scott worked at Polo that he found his love for golf and apparel sales married in an exciting career. He was inspired to buy Peter Millar during the long drive back from a USGA meeting, and moved quickly to scale the brand up. Scott leads with attention to getting things done more efficiently by getting people excited to do them. For example, knowing that Peter Millar product can only be sold once store associates put it on the floor, Scott and his team designed the shipping arrangements to be intuitive for stockroom employees to handle. He even threw a mint in the shipping box to sweeten the deal. Scott was quick to bring nearly everything in house to ensure the quality of product, marketing, promotion, finance, and production, and has taken the apparel world by storm as a result. SHOW NOTES Peter Millar then and now How Scott got into fashion and sales at Polo How the crazy idea to buy Peter Millar became reality Turning a golf sweater company into a lifestyle brand Getting into Nordstrom and the trick to getting product from box to shelf Getting into brick and mortar Clothing the US President’s Cup golf team Building an e-commerce business with the same great quality Getting to the top and staying focused Building a high-quality culture Lightning Round Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Dr. Neal ElAttrache is a renowned American orthopedic surgeon best known as the Lead Physician for the Los Angeles Dodgers and Rams — as well as his patents and innovation in sports medicine. As a leader, Neal believes strongly in the three “A’s” — Affability, Availability, and Ability. Listen as David and Neal discuss why chasing passion is a sure way to set yourself up for failure and burnout, and that there’s something better to chase. Show Notes Intro Finding joy in performing Tommy Johns surgery Growing up to become a surgeon Pursuing purpose over passion in your career How to think critically and sensitively as a surgeon What it's like serving as team physician for the Los Angeles Rams and Los Angeles Dodgers Working with Baseball Hall of Famer Joe Torre, NFL coach Sean McVeigh, golfer Brooks Koepka, and the legendary Tom Brady How to be mentored and mentor others Lightning Round Advice for aspiring leaders Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Every leader knows how important listening is. But how often do we break it down and try to understand what it actually means to be a good listener? Today’s guest, Rob Light, can really help us answer that question. He’s the Managing Partner of Creative Artists Agency, the world’s largest talent and sports agency. As the head of their music division, he has represented some huge names like Bruce Springsteen, Beyonce, Prince, Dua Lipa, and more. Being a good listener is key to Rob’s success – from landing new clients, striking great deals, mentoring young talent. He knows how to be present, ask questions, and genuinely care about the answers. This conversation is the perfect reminder that we can accomplish so much more as leaders when we learn to listen. You’ll also learn: One practical strategy you can ask to close deals decisively and get a win-win How to spot opportunities and holes in the market The power of giving credit to your team – and how it helps you win, too Practical strategies for getting more meaningful responses when you communicate Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

How do leaders navigate conversations about the challenges parents, and especially women, face in the workplace? The first step is to simply have the conversation and get the shared perspectives of men and women. In this special episode from the How Leaders Lead Insight Series, Ashley Novak Butler, the Executive Director of the Lift-a-Life Foundation, interviews her dad, David, and Indra Nooyi about Indra’s new New York Times best-selling book, My Life in Full: Work, Family, and Our Future. Indra shares her story about growing up in India and the support she had to pursue her career while being a devoted mom, and the challenges she faced that she wants to remove for women coming up behind her in business, including problems with HR, childcare, and even cobblestone paths. 0:00 | Show intro 2:16 | The story behind Indra Nooyi’s memoir, and why work-life balance is the wrong goal. 9:48 | Upbringing: What Indra and David learned from their families that equipped them for future success, and how to extend those benefits to others. 16:42 | Coming up next week… Rob Light, Managing Partner of Creative Artists Agency 24:39 | How to set expectations for juggling the priorities of work and family with your spouse in order to have a fulfilling marriage. 35:15 | The surprising link between Mom guilt and the perfection gene. 40:01 | Expanding the presence of women in leadership. 46:26 | Advice for dealing with condescending behavior towards women. 49:47 | How to protect your reputation and health in business. 55:10 | Insights on mentorship and advocating for talent in general and women in particular. 58:51 | How to improve human resources to better serve all talent, and the implications of how two different people viewed the same cobblestone pathway. 1:08:48 | How to help women re-enter the workforce. 1:11:07 | Family lightning round 1:13:01 | How to make work-family life work. 1:14:45 | Farewell Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Jessica Kim, Co-Founder and CEO of ianacare, a digital platform that connects family caregivers with the resources they need to care for their loved ones. Jessica founded ianacare because she herself was a caregiver in her mother’s last days of life. She saw firsthand how frustrating, exhausting and isolating the experience was, and she knew there had to be a better way. That’s how great entrepreneurs think. They truly understand their customers’ problems on a human level, and then they set out to solve those problems with excellence. So if you run a business yourself, or if you want to someday, or if your company simply serves customers in any way… Listen to this conversation and see how to solve your customers’ problems at a human level. You’ll also learn: The perspective you absolutely must have before you launch anything digital How the hiring process changes through various stages of your business What to do if you don’t have much expertise for your startup (and why that’s actually okay) Practical tips for leading hybrid and remote teams Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Anyone listening this show knows that I am absolutely passionate about the game of golf, and how blessed I am to have been able to play with some of the top players in the game. So we thought we'd mix things up a little bit and create an episode featuring some of the best stories we've heard from around the golf course - some that I'm sure you've never heard before, and you definitely don't want to miss. Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Dan Cathy, Chairman & CEO of Chick-fil-A. With Dan at the helm, Chick-fil-A has become the envy of the restaurant industry. The average unit volumes in their stores are absolutely unheard-of – even though they’re only open six days a week. And they’ve had sales increases every single year of the 75 years they’ve been in business. You can’t do that kind of growth for that long without being really good at innovating and adapting. But somehow they’ve done it while also staying true to their founding principles and values. The secret, Dan says, is to “marry the mission and date the methods.” That means they’re not afraid to try new ideas or get rid of whatever’s not working – whether that’s a strategy or a process or a menu item. But the core mission never changes. If you’re the kind of person who wants to chart a bold path forward but you don’t want to lose sight of what got you to where you are, then you’re going to love this conversation. You’ll also learn: Two often-overlooked aspects of innovation How to create margin for unexpected opportunities One key step you need when you develop your idea – and it’s something most people skip The most important thing you need to get right in order to delight customers Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Tom Brady, the quarterback of the Tampa Bay Buccaneers, and – let’s be honest – the greatest of all time. Now, we all go into new situations where we're expected to come in, turn the team around, and perform. And that’s exactly what Tom did at the Bucs, winning the Super Bowl in his very first season at Tampa Bay. That’s why we call him the GOAT, right!? In this conversation, we really dig into what made that transition from the Patriots to the Bucs so darn successful. Of course, Tom is known for his elite discipline and his grit. And with good reason! But Tom is also incredible at building relationships with his teammates, coaches and management. For us leaders, so much depends on how we connect and communicate with people. Do we know how to convey our expectations clearly? Do we know how to build consensus? Do we have the courage to tackle the tough conversations right away and not let them fester? Tom sure does! And this conversation is a goldmine of wisdom for how to build strong relationships through clear communication – especially if you find yourself leading in a new situation. You’ll also learn: Specific ways to build trust when you step into a new situation One critical thing to avoid in your one-on-one relationships at work How to adjust to a new boss A key mindset shift you can use when things don’t go as planned Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Johnny Taylor, President & CEO of SHRM, the Society of Human Resource Management, which is the association for over 300,000 human resource officers in 165 countries. The formula for success in any business is to get your people capability right. That’s how you’re going to satisfy more customers. That’s how you make more money. And more importantly, that’s how you make a bigger difference in the world. When it comes to getting your people right, Johnny Taylor has figured out a huge piece of the puzzle. And it’s something a lot of us overlook: empathy. Not sympathy! But empathy – the ability to see a situation from someone else’s perspective and respond with compassion. He says empathy isn’t just a mushy feeling or moral idea. It’s a business skill – something we actively need to be working toward in our organizations and developing in our leaders. If you’re not sure how to do that, don’t miss this episode! You’ll also learn: Three benefits of remote work (and one huge danger) The paradigm shift every HR department needs in order to shake the bad rap The #1 reason you’re overlooking great talent How to keep your best people Specific ideas to drive diversity and inclusion Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Jimmy Dunne. He’s the Vice Chairman and Senior Managing Principal at Piper Sandler. He was one of the founders of Sandler O'Neill + Partners which was acquired by Piper Jaffray in 2020. He is renowned for how he led his firm in the wake of the 9/11 attacks on the World Trade Center. Sixty-six of his associates tragically died that day, including the firm’s founder Herman Sandler and Jimmy’s best friend Chris Quackenbush. Jimmy made the incredible decision early on in the wake of the attacks that the firm needed to provide for the families of fallen associates, including a college education for every child who lost a parent. Jimmy’s ability to anticipate the needs of others not only helped him lead through the crisis, but also helped him prepare for that awful day before it even arrived. And it’s a wonderful reminder for all of us to look out for the people we serve by thinking about what they need even before they do. It’s such a privilege to talk to Jimmy today and I know you are going to be so inspired by his incredible empathy and humility. You’ll also learn: An honest reflection on what it was like to lead after the devastating losses his firm suffered in the 9/11 attacks What to rely on when you’re not feeling confident or at your best The importance of responsibility, especially in tough situations What you should never do when you make a mistake – and what to do instead Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

One of your most important jobs as a leader is to define reality. You have to figure out what is really happening in your organization if you want to make it better. And today’s guest is Alberto Carvalho, the Superintendent of Miami-Dade County Public Schools, and someone who knows exactly how to define reality. He leads the fourth largest school district in the nation, and it’s quite the success story today. But it sure wasn’t when Alberto took charge. Schools were failing. The finances were an absolute mess. And there was a real lack of conviction in leadership positions. Alberto had to define a tough reality at Miami-Dade. But once he understood what wasn’t working, he used it as the foundation for their turnaround – and you’ll hear exactly how he’s done it. This conversation is going to give you the inspiration and courage you need to tackle whatever tough reality you may be facing right now. You’ll also learn: One breakthrough idea to help you build unity in your top leadership team What to do when a major disruption hits your space (instead of panicking or giving up) Practical ways to bust through bureaucracy and eliminate roadblocks Why it’s so crucial for kids to learn about leadership while they’re young Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is hall of fame and former world #1 tennis player, Andy Roddick. You may remember him destroying opponents with his serve, or winning the 2003 US Open, or even hosting Saturday Night Live! But these days, he’s doing all kinds of other fun stuff. He’s the CEO of the Andy Roddick Foundation, which supports kids in low-income communities. He’s co-founded two companies, one in healthcare and another in commercial real estate. And if all that weren’t enough, he has also launched Sweetens Cove Spirits and is out there making Tennessee bourbon! Can you imagine pivoting from what you’ve known your whole life and jumping headfirst into one new situation after the other? Andy knows what it’s like to feel out of place and uncomfortable doing something new. But he also knows what it takes to get comfortable. He asks lots of questions. He prepares diligently. And he knows how to develop the right relationships. Every leader finds themselves in new situations, where we don’t know the lay of the land. This conversation will show you exactly how to navigate those situations. You’ll also learn: How to overcome the resistance of getting into a new venture you don’t understand A mindset shift that will change the way you think about preparation The power of a simple ritual to stay mentally resilient The surprising benefits of productive conflict and how to lean into it Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Becky Frankiewicz, President of ManpowerGroup North America, which is the leading workforce solutions company in the world. Now when she took the job, she was stepping into a whole new world. Why? Because Becky actually made a name for herself in various marketing, sales, and finance roles at PepsiCo. And not every leader can go from finding breakthrough marketing ideas for snacks to leading a workforce solutions company! But Becky is one of the most creative problem solvers around. She has a really clear grasp of what she’s good at. And with that, she’s confidently taking all those skills she developed in the consumer world and using them to help connect workers to jobs. This conversation will help you understand the trends and big ideas in today’s workforce – including artificial intelligence, and career training, and managing multiple generations. Plus, it will inspire you to learn what makes you truly unique in the workforce – so you can thrive in any career you pursue, too. You’ll also learn: 3 major workforce insights you need to know to be prepared for the future One trick to get to the heart of an issue so you truly solve the problem The #1 thing you need to do as a company to truly attract great talent The big danger we risk if we don’t give or ask for feedback Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

​​Today’s guest is Timo Boldt, Founder and CEO of Gousto, the largest meal kit company in the United Kingdom, which Timo founded at the ripe old age of 27. In the last seven years, its valuation has grown to over one billion dollars! That is some seriously impressive growth. And you’re going to love hearing how Timo and his team have done it. He is constantly pushing himself and his company to grow and get better. They’ve been through all the standard founder-led challenges and have come through them with a culture that’s obsessed with delivering great value, working collectively, and dreaming big dreams. It takes a lot of intention to push yourself and stretch your beliefs. But it’s worth it. Because to paraphrase Timo, setting mediocre targets is a really good way to get mediocre results! This conversation is basically a blueprint you can follow if you want to find creative ways to stretch yourself and your team and go for big goals. You’ll also learn: The most crucial aspect of leadership that no one will teach you at business school How to push for high performance while still being supportive of your team The #1 mistake every founder should avoid when making their first senior hire One practical (and fun) strategy any leader can use to stay connected to a fast-growing business Why feedback to your employees isn’t enough – and how to actually apply it Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

In this special episode of the How Leaders Lead podcast, listeners will learn that all top leaders are incredible “AVID LEARNERS” - people who’ve demonstrated a real commitment to continuous learning throughout their careers. They all learn by DOING. They all ASK a lot of QUESTIONS and LISTEN CLOSELY for real insights. And at some stage of their career, each of them has learned from FAILURE. So subscribe, and we’ll deliver more impactful – and actionable – insights as the year continues!

Get ready for an inspiring conversation with today’s guest, Lonnie Ali. She’s the wife of legendary boxer Muhammad Ali and a powerful leader in her own right. She incorporated, built, and sold, Greatest of All Time, Inc. and also founded the Muhammad Ali Center, which is a nonprofit museum and cultural center devoted to inspiring the world through Muhammad Ali’s legacy. Lonnie is an extraordinary leader with a big heart and a clear moral compass. It’s easy to see why she and the GOAT had such a great partnership. If you need a jolt of inspiration in your life, this is the conversation for you. It’s going to remind you that the best things in life and business often happen when we give without expecting something in return. Plus Lonnie shares a few beautiful stories of Muhammad Ali, including the backstory of when he lit the Olympic torch at the 1996 Games in Atlanta. You’ll also learn: The practical things we can do each day to make sure we lead with a moral compass Why self-belief is important – but not enough – for success The hidden power of gratitude for leaders Beautiful and inspiring stories of the GOAT himself, Muhammed Ali Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Bob Greifeld, the former CEO of NASDAQ. These days, the NASDAQ is a powerhouse market. But that was not the case when Bob took over. It was small and struggling. During his time in charge, he grew the market by a whopping 2000%, attracting companies like Apple, Microsoft, Starbucks, and Amazon. In this conversation, we go behind the scenes of that amazing turnaround. You can see for yourself how Bob’s relentless focus and drive helped make it happen. If you’ve ever looked at a big project or even just your day’s to-do list and felt overwhelmed, this conversation is going to help you tap into that power of focus, too. You’ll also learn: What you absolutely have to do in your first 100 days in a new job A specific formula to balance promoting from within versus hiring from outside How to sift through your to-do list to determine what you should actually work on What you’re really trusting when you go with your gut Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Jeff Lawson, the co-founder & CEO of Twilio, one of the world’s fastest growing technology companies. Millions of software developers use their platform to add communications to apps and websites we all use, like airbnb and Lyft. Jeff has a unique point of view as an entrepreneur. He has a foot in both the technical developer world AND the executive world. So if you need to make your business more digital or get more from your technical talent, then his perspective is going to be invaluable to you. But he may also challenge you a bit. So often in business we get wrapped up in our solutions – features, shiny products, sales roll-outs, and all that good stuff. But in all our obsession over the solution, we often overlook the problem. What huge unsolved issue is out there that customers are struggling with every day? Jeff says THAT’S what we should all be looking for. And if you want to find it, this conversation is a great place to start. You’ll also learn: Two things you can take away from any startup experience, even if it doesn’t work out How to structure teams so even big companies can stay agile and innovative One often-overlooked insight to getting the most out of your technical talent How to inject accountability and leadership at every level of your organization Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Wendy Clark, Global CEO of Dentsu International, and the first female CEO of a big six global advertising agency. Before that, she did incredible work as a marketing executive at Coca-Cola and AT&T. She’s a giant of the advertising world. She is literally in the hall of fame. But despite all her success, Wendy is the absolute master of embracing the underdog mentality. It’s how she stays motivated, both personally and professionally, and how she continues to over-deliver and outperform. She really is the master of mindset, and she will show you how to lean into the underdog mentality and use it as fuel to work for you. If you’ve ever felt underestimated at work or like the underdog in your industry, then you are going to love this conversation. You’ll also learn: How to use marketing savvy in a leadership setting so your big ideas connect Three questions you can ask to evaluate a creative idea Key insights about social media that every leader should know A better approach to work and life than “balance” Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Mickey Drexler, the former CEO of The Gap, J. Crew, and Banana Republic. He’s the legendary king of retail who put all those stores (and several others) on the map. These days he and his son have teamed up to build a new clothing brand called Alex Mill. Mickey is a hard-charging guy with plenty of conviction. When you listen to him, you remember just how compelling it is when a leader has a unique vision and really believes in it. But visionaries like Mickey usually don’t reach the heights they do unless they’re willing to break some rules along the way. You’ll be so inspired by all the stories he tells of times he had to go against the grain in order to see his vision through – including how he helped Steve Jobs shape the timeless clean aesthetic of the very first Apple store. If you’re a rule breaker yourself, you’re going to love this. And if you’re not, you may just want to become one after you listen! You’ll also learn: Tips for eliciting great creative marketing and advertising work How to go through the firing process with decency and integrity Why you need to develop an inner circle of trusted partners The most important person you need to talk to if you work in retail Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Stephen MR Covey. As the CEO of Covey Leadership Center, he built the largest leadership development company in the world, and orchestrated the successful merger of Franklin Covey. He’s also the New York Times bestselling author of the excellent book, Speed of Trust. If you’ve ever felt like your business just doesn’t move fast enough, you’re going to love this conversation. Stephen believes there’s one secret ingredient in a business that can help a team move faster and be more successful. That secret ingredient is trust. And it makes sense, right? If our team members feel like they’re always jumping through hoops and being micromanaged, they’re never going to do their best work. And they’re certainly not going to work quickly. As leaders, it’s up to us to extend that trust to our teams so they can go out and do amazing things. That’s easier said than done, though! How can we trust our teams more while still minimizing risk and keeping people accountable? Stephen is going to help us learn to extend trust the right way. You’ll also learn: Three ingredients that can build trust on a team – starting in a single day Why a team with stark differences can be an advantage instead of a liability Tips to navigate the risks associated with extending trust The surprising risks of not trusting people (and how you can avoid them) Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Milind Pant, CEO of Amway. Amway is the largest direct selling company in the world, with over ONE MILLION independent business owners – a.k.a. entrepreneurs. Milind has tapped into something that’s helping him grow as a leader AND helping his entrepreneurs at Amway grow their businesses. That secret ingredient is community. We all want to do business with people we know and trust. But the big question is … as leaders, how do we build those relationships in today’s digital landscape? How can we develop that sense of community with our customers? If you’re not sure, listen to this episode. There is a wealth of wisdom and inspiration here to help you build trust by building community. You’ll also learn: A proven blueprint to set yourself up for success in any new role The opportunity awaiting when social media and e-commerce intersect The most dangerous thing to avoid in leadership, especially in seasons of big change How to differentiate your business from a huge competitive force like Amazon Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Cathy Engelbert, the first Commissioner of the WNBA. She is a trailblazer, having also served as the first-ever female CEO of Deloitte. But the WNBA is a whole new challenge. She is leading with an incredible drive, using her “players first” philosophy to take women’s sports to the next level. Cathy knows how to get big things done – and as you’ll hear, it’s often the small things that matter more than we realize. Plus: don’t miss the story of the incredible two-hour conversation Cathy got to have with the late Kobe Bryant. You’ll also learn: How to build consensus by building relationships One practical strategy you can use in a new role to create trust with your team Hard-won advice for aspiring young leaders, especially women What it’s like behind the scenes of negotiating a collective bargaining agreement Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is John “Spider” Miller, a legendary amateur golfer who captained the US team in the 2015 and 2017 Walker Cup. If you have never seen the Walker Cup, it’s a biennial competition where leading amateur golfers of the US go head to head with the best amateurs from Great Britain and Ireland. In both his golf game and his career as a beer distributor, Spider is living proof of the power of responsibility. When we diligently focus on our own duties – and then trust others with theirs – we can accomplish amazing things. Listen to this episode for timeless leadership wisdom, plus some great stories about golf legends like Fuzzy Zoeller, Arnold Palmer, and more. You’ll also learn: The #1 mindset you need to succeed as a franchisee What to look for when you hire if you want to build a trustworthy team The small but powerful trait that speaks volumes about someone’s character Why giving your team responsibility is one of your key roles as a leader Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Daniel Lubetzky, Founder of KIND Snacks – which is the fastest growing snack brand in the world. It’s not every day that you can find a snack that’s healthy AND tasty. But as you’re going to hear in this conversation, Daniel is really good at finding a way to advance two seemingly contradictory goals, and it’s been a game changer for both his business and his life. He calls it the philosophy of “AND.” With this insight, you can maximize value with every decision you make. Listen to this conversation to see how you can apply it. Oh, and don’t miss the behind-the-scenes look at what it’s really like to be a shark on Shark Tank! You’ll also learn: The #1 trait that levels the playing field for small companies against larger competitors Indispensable advice for anyone thinking about expanding into a new category How to build a culture where your team isn’t afraid to disagree with you What it really means to be kind (and why it’s different than just being nice) Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Donna Barton Brothers, the COO of Starlight Racing. She also just happens to be one of the most decorated female jockeys in the horse industry and the leading on-track television broadcaster for NBC. If you watch the Kentucky Derby, she’s the reporter at the winner’s circle, riding her horse backward as she talks to the winning jockey in the moments after the race. Now that takes some talent! But that’s not the only thing that makes Donna remarkable. She is full of insight into what it takes to win. And as you’ll hear in this conversation, there are so many parallels between how jockeys get the most out of their horses and how we as leaders can get the most out of our teams. You’ll also learn: The importance of understanding your own unique gifts and niche skills Why you can be an influential leader even if you don’t have a large team What elite race horses can teach us about leading teams to victory An indispensable piece of advice for anyone who speaks to the media Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Here is part two of my conversation with Fred Ridley, Chairman of the Augusta National Golf Club. If you haven’t had a chance to listen to part one yet, stop and do that first. It’s not easy to preserve the incredible tradition of a place like Augusta National while also making sure you’re moving into the future with new ideas. That tension between tradition and new ideas is something we can probably all relate to. But Fred is surrounded by an incredible team that he genuinely loves being around and learning from. And that’s at the heart of how he leads: he puts people before processes. His team members come first, because they’re the ones who are going to make the experience for patrons and players and guests the legendary experience Augusta is known for. They also have the ideas that are going to pave the way forward. Fred shares a lot of strategies for how we, too, can put people before processes. You’ll also learn: The key mentality you need to preserve an organization’s tradition while also blazing new trails Practical tips to speak to the press (or anyone who asks you tough questions) A surprising way to develop your organization’s core values – and why it’s so much more effective than the traditional method One small thing you can do at the start of every meeting that will boost team morale Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Fred Ridley, Chairman of Augusta National Golf Club, and the man behind the Masters. Fred has so much love and respect for the game of golf, and he’s quite a player himself – he won the 1975 US Amateur and competed in a few Masters tournaments. But after a successful career as a commercial lawyer and overseeing the Masters Championship Committee for ten years, Fred took over as Chairman in 2017. It’s never easy to step into a high-profile role, especially when it comes with the responsibility of a legendary brand and event like the Masters. But he’s up for the challenge, leading with a smart eye for detail and a big heart for people. And he’s shaping an incredible vision for the future of Augusta National while upholding the history and tradition that makes it so special. You’re going to learn so much about how he balances those two things – and how every decision he makes is really all about the people around him, not just the processes of the organization. In part one of this two-part conversation, you’ll learn: The mentality that helped Fred become the surprise champion of the 1975 US Amateur What Fred learned about leadership after a controversial ruling involving Tiger Woods The inspiring story behind launching the Augusta National Women’s Amateur (and how it can inspire you to launch a new initiative) One key trait of any worthwhile community involvement effort Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Kara Goldin, the CEO and Founder of Hint Water, which is the leading brand for unsweetened flavored water. It may surprise you to learn that Kara founded this company having no experience at all in the beverage industry. It all started when she wanted to swap her diet soda for water, but she found drinking plain water too boring. So she created a whole new product category that’s disrupted the beverage industry and helped a lot of people live healthier lives. For Kara, her lack of experience in the industry was just an obstacle she needed to tackle, nothing more. If there’s something she’s afraid of or unfamiliar with, she just takes it head on. She sees fears and obstacles as opportunities to grow – and sure enough, that’s just what they become. It’s the kind of perspective all leaders need, and you are going to get a ton out of this conversation – including the inside scoop on how Kara got a KILLER deal on SuperBowl airtime! You’ll also learn: What to do if you have a great idea – but not much experience in a certain space One important thing to keep in mind if you want to motivate your team around a mission What to remember the next time a door slams in your face How to get a bargain on a SuperBowl ad (and whether or not the ad worked!) Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Jesse Cole, the Founder of Fans First Entertainment & Owner of Savannah Bananas. He’s the one-of-a-kind innovator behind the incredible (and unlikely) popularity of this small Coastal Plain League baseball team. That’s because the sell-out crowds at a Savannah Bananas game aren’t really there for the baseball. They’re there for the dancing grandmas and conga lines and – get this – the underwear salute! Now, there’s a phrase you never saw coming on a leadership podcast! But this is all a part of Jesse’s plan. He knows how to stand out and get attention – and even better, he does it all because he truly loves fans and customers. If you want your business to stand out, this conversation is going to be an absolute game changer for you. You’ll also learn: One simple exercise to help you disrupt a category A question you can ask to get more attention for your product or service How to get inside the head of your customer so you can serve them better Two ways you can bring your core values to life for your staff and customers Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Joey Zwillinger, Co-Founder of Allbirds, the world’s most comfortable shoe according to Time Magazine. His company is growing by leaps and bounds, and they’ve pioneered a truly sustainable shoe that people really love. But all of it almost never happened. Fortunately, a few years ago, Joey had the courage to ask himself one really powerful question. And when he did, he got a healthy sense of urgency that NOW was the time to start a company that could make a significant impact on the problems surrounding climate change. That healthy sense of urgency is something we can all use, even in our day-to-day lives, to help us figure out what we really want to focus on. In this conversation, you’ll hear how Joey tapped into it for himself, his team, and his company. Plus, you’ll get great insights on making business more sustainable, marketing your products’ differentiators, and lots more. You’ll also learn: How to leverage the power of mentorship, both for corporate leaders and entrepreneurs Tips for navigating business decisions while still upholding your most important values A practical strategy you can use the next time you face a sticky problem A dangerous mindset you have to weed out, especially in successful companies Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Niren Chaudhary, CEO of Panera. Have you ever been absolutely overwhelmed by a challenge? Maybe it was a crisis … or a huge turnaround effort … or just a really complex problem you had to fix? Those are the moments that define us as leaders. And Niren Chaudhary can teach us so much about how to turn those challenging moments into defining wins. When he took over at Panera in 2019, Niren had an uphill challenge to revitalize a fading brand. He made some big shifts and got the company back on track … And then – wham – the COVID crisis hit and they lost 50% of their business in a week. Talk about big challenges! In those moments, Niren says, we have “begin with the end in mind.” What does reality look once we get through that challenge? That big vision gives our teams the hope, optimism, and clarity they need to move through it. When it comes to tough situations, few people have more wisdom than Niren. This episode will inspire you to tackle your next big challenge. You’ll also learn: A priceless blueprint for any leader tasked with a big revamp Four key insights for building a business in a post-COVID world The game-changing mindset you can use when you feel overwhelmed How to communicate a big idea so people actually remember it Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today, you’ll see that business wisdom and leadership insight can come from ANY age – because our guest for this episode is 15-year-old Mikaila Ulmer, the Founder and CEO of Me and the Bees Lemonade. Mikaila turned the lemonade stand she started as a four-year-old into a nationally distributed brand that has sold 2 million bottles of honey lemonade and is backed by Shark Tank investor Daymond John. She is a fearless leader with a big heart who is wise beyond her years. And you are going to see your big ideas and dreams in a whole new way after you listen to this conversation. You’ll also learn: One incredible idea you can use to inspire your team at the start of each meeting Why telling the story of your product or service is so vital Two big takeaways from Shark Tank investor Daymond John The #1 ingredient (no pun intended) to succeeding in sales Advice for parents whose kids have an entrepreneurial idea Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Marvin Ellison, CEO of Lowe’s. Have you ever taken over in a position after the previous person left under bad circumstances? If you have, then you know – those are some of the toughest situations to walk into. Marvin is amazing for a lot of reasons … but check this out: in EVERY new role during his 25-year career, he has taken over for someone who’s been fired or forced out. Now, that is a man who is not afraid of a tough assignment! Marvin was born as the son of sharecroppers and got his start as an hourly retail worker. He has risen through the ranks over the years with a ton of courage, taking the jobs other people didn’t want because he knew it was how he could prove his abilities. Marvin is also one of the few Black Fortune 500 CEOs in our country, and it’s an honor to have him here to teach us that incredible things can happen when we are brave enough to tackle the tough assignments. You’ll also learn: A valuable point of view if you ever find yourself working for a competitor One practical way you can avoid the leadership bubble and ensure you actually hear directly from your front line team members A priceless piece of wisdom for what to do when you don’t feel like you fit into your work culture One surprising element of work-life balance that doesn’t get talked about a lot Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Lauren Hobart, President & CEO of Dick's Sporting Goods. If you look at any job description for a leadership role, the one thing that’s ALWAYS going to be listed there is … drumroll, please … excellent communication skills. In fact, we talk about communication skills in leadership so often that it’s easy to forget what it actually means to communicate well. Today’s conversation with Lauren is the perfect reminder of what great communicators do. It’s not just about being well spoken – although Lauren certainly is. It’s more than that. Lauren sees communication as a way to connect with people. It’s a huge reason she has been tapped to take the reins at Dick’s Sporting Goods, making her one of only 41 women CEOs leading a Fortune 500 Company. This conversation is a masterclass in great communication – how you can relate better to your direct reports, address conflict, get your vision across, and so much more. I can’t wait for you to learn how to communicate by making a connection. You’ll also learn: One super practical strategy to use with your direct reports if you don’t already Tips for navigating disagreements with a colleague you really respect What to do (and not do) when you’ve got a toxic person on the team Why giving your team clear objectives isn’t enough (plus what you need to add) Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is General Ray Odierno, the former Chief of Staff of the U.S. Army – which is the top job in the Army. He retired in 2015 as a four-star general and now works in the private sector, consulting on minor little subjects like country risk and cybersecurity Now it’s one thing to talk about trusting a leader in a workplace setting. But trusting a leader in the military goes up a whole other level, where the stakes can literally be life and death. After 39 years of military service, through three tours in Iraq, Ray is absolutely a leader people trust – and he knows how to help others become trustworthy leaders, too. He believes there are three key qualities, and we dig into each one in this incredible conversation. You’ll also learn: One practical tip to become a better speaker, especially if public speaking doesn’t come naturally to you What one Army study said made a leader “toxic” (and it probably isn’t what you think) How to spot a team who is thriving under their current leadership What leaders can do to balance immediate needs with long-term strategies Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Kevin Johnson, CEO of Starbucks. Do you ever feel like your organization is incredibly complex? Like it takes forever to get anything done? It’s a pretty common issue, especially if you lead in a big or fast-growing organization. Now, obviously, Starbucks is a massive company. They operate in 82 countries with 383,000 employees. But they’re still able to innovate and adapt quickly. In fact, they embrace the mantra that they can go from idea to action in 100 days. This works because Kevin uses something called distributed leadership – where employees are empowered to make decisions themselves but also given common values and strategies to guide them. Kevin tells us how we can use the same principles to stop getting bogged down and instead unleash some really great energy and innovation in our own organizations. You’ll also learn: The unforgettable image that influences every decision Kevin makes Two key components of building trust in relationships – and how to incorporate them at work How to transition a business from founder-led to founder-inspired Why empowering your employees isn’t enough (and what you need to add to it) The 3 things you cannot afford NOT to do in a crisis Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Madeline Bell, President & CEO of the world-renowned Children's Hospital of Philadelphia. Now you’ve probably heard how important it is for leaders to “walk the talk” – for our actions to sync up with our words. After all, our people are only listening to us some of the time. But they are watching us all the time. What’s our tone? Our body language? Do we listen? Do we take time off? That kind of visibility can be a lot of pressure. But it’s also a huge opportunity to model the behaviors we want to see more of from our team. And a lot of us miss that opportunity. But Madeline doesn’t! She knows how powerful her own behavior is for setting the tone at her hospital. She recognizes people watch her – and that visibility is an opportunity for her to shape a stronger culture. And it has helped guide her team through a global pandemic – despite staff exhaustion, financial strain, and rapidly shifting information. And she’s still been a champion for the incredible medical innovation the Children’s Hospital of Philadelphia is known for. So let’s dive in and see how she does it – and how we can also build stronger teams simply by modeling the right behaviors for them. You’ll also learn: How to get comfortable saying “I don’t know” – while still offering reassurance The key to finding the silver linings in a crisis or tough situation An incredibly practical strategy to help your team bounce back after a big disappointment Advice for anyone who struggles with the dreaded “imposter syndrome” Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is Lindsey Johnson, Cofounder and CEO of Weezie Towels. She and her co-founder Liz Eicholz are long-time friends who joined forces to build something really special. At Weezie, they have made a unique product people love. They’ve created differentiators no one else has. They’ve wrapped it all up in fun, thoughtful branding. They’re making a splash everywhere from Forbes to Southern Living. And it all started because Lindsey and her cofounder were really passionate about this problem of bad towels that were either not absorbent enough or not soft enough. But they took that passion and added substance. Lindsey got a little obsessed with it – in a good way. She dove deep into the technical details of her category. As a result they have developed incredible product innovations that nobody else can rival. It’s amazing what can happen when a leader has big-picture passion about a problem, and then jumps into the tiny specific details of that problem. And hearing from Lindsey is a great way to learn for yourself how to pair passion with substance. You’ll also learn: An encouraging consumer insight for anyone who works in ecommerce Practical wisdom for working with a friend A unique way to look at balancing growth and profitability Why you shouldn’t overlook your press strategy How to adapt your management style to draw out the best from different people Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Today’s guest is John Calipari, head basketball coach at the University of Kentucky. Yes, the legendary Coach Cal! I gotta tell you, if you’re listening to this podcast first thing in the morning, you can just skip the coffee. Coach Cal will get you fired up with just his passion and energy alone. But you know, there’s something even more powerful behind that enthusiasm – and that’s how much Coach Cal cares for his players. He is always pushing his guys to improve. He knows how to relate to each guy to draw out their best. He is a master at framing up a big goal, and you can see, in every decision, he is putting his players and their families first. It’s the foundation of every season, and it comes before the tactics and strategies. It’s a huge reason his teams continually do well, and it’s placed Coach Cal in the pantheon of college coaching legends. When we truly care about our people – and they know that we truly care – good things happen. You’ll also learn: How to take risks to improve even when things are working (fun note: it involves the story of the dribble-drive offense) Secrets of his legendary recruiting skills His process for helping tap into each player’s individual strengths The power of setting one big single goal (and why other good results tend to follow when you do) The one defining trait of leadership he strives to teach his players Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.