How Leaders Lead with David Novak

On this episode of 3 More Questions, you'll hear David Novak's answers to: How can leaders eliminate the layers that build up between them and the people who work on the front lines of their organization? What do you do when you've lost the passion for your job? How can leaders convey the big-picture mission of their company to the employees so they don’t get distracted by temporary challenges? ——— ADDITIONAL RESOURCES Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Become a better leader in 5 days with our free, 5-Day Leadership Tune Up. This five-minute-a-day program is designed for the busy leader – it cuts right to the chase and gives you the practical know-how you’ll need to boost your confidence as a leader. Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

We all have those days where we hop from meeting to meeting, only to look back on the day and wonder what we really accomplished. If that sounds familiar, then you’re going to find a lot of value in this conversation with Bill George, the former Chairman & CEO of Medtronic. He’s also an executive fellow at Harvard Business School and, like all of us here at How Leaders Lead, he is passionate about developing great leaders. But he sees so many leaders spending more and more time in meetings, and less and less time with customers and front-line employees. How can you eliminate the layers that tend to build up between you and the people who work on the front lines of your organization? Hit play if you want to see how to do it and why it matters so much. Plus, you’ll hear great wisdom about leading with authenticity, finding your purpose, and so much more. You’ll also learn: How to calibrate your ambition and drive, especially early in your career Advice for forging a career path that fits who you are and what you want The danger of making your job your identity—and how to avoid it The reason behind great successions (Microsoft) and not-so-great ones (GE) Tips for focusing on long-term goals without ignoring immediate issues Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

In this episode, we take all the great wisdom from the last three months and highlight the most impactful takeaways for you. The Best Of Q3 features leadership insights from these incredible leaders: Alan Mulally, Former CEO of Ford Brandon Beane, GM of Buffalo Bills Kevin Warsh, Former Member of the Federal Reserve Board of Governors Diana Murphy, Former President of the USGA Geoff Colvin, Fortune Magazine Senior Editor at Large Ben Weprin, CEO of AJ Capital and Graduate Hotels Jim Fish, CEO of Waste Management Mike McCoy, Walker Cup captain Dr. Bob Grossman, CEO of NYU Langone Health Scott Redler, Cofounder of Freddy’s and Chairman of the National Restaurant Association Korie Robertson, Television star on Duck Dynasty Patrick Lencioni, Bestselling author and Founder of the Table Group ALSO... Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Become a better leader in 5 days with our free, 5-Day Leadership Tune Up. This five-minute-a-day program is designed for the busy leader – it cuts right to the chase and gives you the practical know-how you’ll need to boost your confidence as a leader. Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

On this episode of 3 More Questions, you'll hear David Novak's answers to: What characteristics would you look for if you were on the search committee for a new CEO? What advice would you give to a leader trying to keep a sales team motivated? How would you suggest people navigate working for a boss they don't like? ALSO... Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Become a better leader in 5 days with our free, 5-Day Leadership Tune Up. This five-minute-a-day program is designed for the busy leader – it cuts right to the chase and gives you the practical know-how you’ll need to boost your confidence as a leader. Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Today’s guest is Diana Murphy, the former President of the USGA. She also serves on the boards of AIG, Landstar, Synovus, and the Atlanta Braves – and it’s no surprise, because she’s a phenomenal leader who really knows how to get people working together. Everybody talks about collaboration these days, but Diana has always had it in her DNA. Teams who can collaborate well tend to do better work in less time … and they have more fun doing it, too! If you want to tap into the power of collaboration for your own team and career, you are going to get a ton of insight from Diana in this episode. And if you’re a golfer, don’t miss the story about Arnold Palmer playing golf with her husband on their wedding day! You’ll also learn: The mindset you need when you’re facing a new challenge The “secret sauce” to motivate a sales force How to handle internal dissent in a healthy way The most important traits to have if your goal is the C-suite Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: Why is a mindset of "helping others be successful" as a leader so critical to the longevity and growth of an organization? What happens when your team members function like entrepreneurs? How do you keep your own opinion out of the way (and just stick to the facts) as a leader? ALSO... Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! https://howleaderslead.com/plan/ Become a better leader in 5 days with our free, 5-Day Leadership Tune Up. This five-minute-a-day program is designed for the busy leader – it cuts right to the chase and gives you the practical know-how you’ll need to boost your confidence as a leader. https://howleaderslead.com/5-day-leadership-tuneup/ Subscribe to the How Leaders Lead podcast to ensure you never miss an episode! https://podcasts.apple.com/us/podcast/how-leaders-lead-with-david-novak/id1223803642

You don’t have to be a rocket scientist to figure out that quality matters in your organization. But a lot of leaders struggle to take that ideal of quality and actually turn it into a day-to-day reality for their team. In other words, how do you operationalize quality? This conversation with Scott Redler will help you answer that question. Scott is the Cofounder of Freddy’s Frozen Custard and Steakburgers and the Chairman of the National Restaurant Association. He’s passionate about doing things the right way, with quality and attention to detail. But he doesn’t just leave it to chance. In this conversation, you’ll see how he’s codified those standards. And you’ll discover how, as a leader, he’s creating a clear picture of what quality means by building it into the culture. You’ll also learn: Why you need a long-term approach to delivering value Advice for anyone who works in a franchise model A helpful process for balancing short-term and long-term decisions A fun (and productive!) way to boost innovation Why you should incentive long-term thinking in your team Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: How do you handle letting people go even when they are talented or really good team players? How have you bounced back from a loss you've experienced in your life? When leaders face traumatic situations with their teams, how do they take care of them in the midst of it? ALSO... Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! https://howleaderslead.com/plan/ Become a better leader in 5 days with our free, 5-Day Leadership Tune Up. This five-minute-a-day program is designed for the busy leader – it cuts right to the chase and gives you the practical know-how you’ll need to boost your confidence as a leader. https://howleaderslead.com/5-day-leadership-tuneup/ Subscribe to the How Leaders Lead podcast to ensure you never miss an episode! https://podcasts.apple.com/us/podcast/how-leaders-lead-with-david-novak/id1223803642

The 2023-2024 NFL season kicks off tonight! And behind all the big plays and personalities, there are a LOT of leadership lessons to learn. Starting with today’s guest, Brandon Beane, who’s the General Manager of the Buffalo Bills. His job is to head up all the operations, including trades, drafts, contract negotiation, salary cap management, and – of course – collaborating with the coaches on the roster. THAT is a LOT of things to be good at! And when you hear this conversation with Brandon, you’ll see it doesn’t just happen. He’s very intentional about the way he builds his know-how in all these areas. He’s got the humility to spot what he doesn’t know. And he’s got the confidence to go out and learn it. To grow as a leader and build the career you want, you’ve got to understand where the gaps are in your knowledge and be willing to fill them. Listen to this conversation to see how it’s done! You’ll also learn: Tips for a successful collaborative relationship One key piece of wisdom to help you communicate big “shock-the-system” changes What it’s like behind the scenes of the NFL draft (including the year they got Josh Allen) Practical advice for personnel decisions—even when it means making tough cuts How to recover from a big loss The powerful leadership lessons from Damar Hamlin’s life-and-death situation last season Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: What have you learned on the golf course that translates into the business and leadership space? What are some tactics you use to quickly get back on track and regain confidence and self-belief after a setback? When you’re preparing for an important performance on a big stage, what are some of the things you do to get your mind and emotions right? ALSO... Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! https://howleaderslead.com/plan/ Become a better leader in 5 days with our free, 5-Day Leadership Tune Up. This five-minute-a-day program is designed for the busy leader – it cuts right to the chase and gives you the practical know-how you’ll need to boost your confidence as a leader. https://howleaderslead.com/5-day-leadership-tuneup/ Subscribe to the How Leaders Lead podcast to ensure you never miss an episode! https://podcasts.apple.com/us/podcast/how-leaders-lead-with-david-novak/id1223803642

“Grit” is one of those buzzwords people throw around a lot. And it can be hard to define! But you know it when you see it – and you can certainly see it in Mike McCoy. This upcoming weekend, Mike has the honor of captaining the U.S. team at the Walker Cup as our top amateurs compete against Great Britain and Ireland at St. Andrews’ legendary Old Course. Mike is one of the world’s top amateur golfers, and he has been for decades. He even earned a coveted amateur spot at the 2014 Masters. And he’s done it all while also building a successful career as an insurance executive! That level of achievement in BOTH areas doesn’t just happen. It takes an elite mentality, a big commitment, and a willingness to do the hard stuff. In other words, it takes grit. In this conversation, you’ll see what grit really looks like and why there is just no substitute for it when it comes to your success. You’ll also learn: Why to prioritize training and preparation for your team The competitive advantage a lot of people shy away from One practical way to help your team deal with setbacks What it’s like playing the Masters as an amateur Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: Are leaders born with natural, God-given talent or can anyone get good at anything with deliberate practice? Will humans be replaced by tech and AI? How would you advise a leader to enhance human capital within their organization? ALSO... Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! https://howleaderslead.com/plan/ Become a better leader in 5 days with our free, 5-Day Leadership Tune Up. This five-minute-a-day program is designed for the busy leader – it cuts right to the chase and gives you the practical know-how you’ll need to boost your confidence as a leader. https://howleaderslead.com/5-day-leadership-tuneup/ Subscribe to the How Leaders Lead podcast to ensure you never miss an episode! https://podcasts.apple.com/us/podcast/how-leaders-lead-with-david-novak/id1223803642

Have you ever wondered what it really takes to be excellent at something? If so, you’re going to love this episode with Geoff Colvin. He’s the Senior Editor-at-Large for Fortune magazine and one of the most curious and articulate people I’ve had the pleasure of getting to know over the years. Geoff is also fascinated by excellence in human performance, especially as it pertains to business leaders. He’s spent decades talking to experts, analyzing research, and asking big questions. Today, you get to benefit from his know-how. If there’s ANYTHING you want to get better at – whether it’s at work or at home – this conversation basically gives you a playbook for it. Plus, we get into some bigger questions around AI and the skills leaders really need to be focusing on right now. Your mind is going to be spinning with big insights – listen now! You’ll also learn: Why talent is overrated (and why that’s good news for you!) The key to improving performance at practically anything The 4 characteristics of practice that actually help you improve Three qualities of a top-notch coach The most important trait for us to develop as AI takes off Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: What’s a story from your upbringing that shaped the way you lead today? What would you say to people that argue compensation is the most important retention factor? When a company is doing well and growing, how can a leader create that sense of urgency that continues to drive performance? ALSO... Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! https://howleaderslead.com/plan/ Become a better leader in 5 days with our free, 5-Day Leadership Tune Up. This five-minute-a-day program is designed for the busy leader – it cuts right to the chase and gives you the practical know-how you’ll need to boost your confidence as a leader. https://howleaderslead.com/5-day-leadership-tuneup/ Subscribe to the How Leaders Lead podcast to ensure you never miss an episode! https://podcasts.apple.com/us/podcast/how-leaders-lead-with-david-novak/id1223803642

Okay, imagine this… Your alarm goes off at 1 a.m. In an hour, it’s your job to be on the back of a trash pickup truck. Oh, and by the way? You’re one of the top leaders of the company. Believe it or not, that’s exactly what today’s guest did … every week, for seven and a half years! Jim Fish, the CEO of Waste Management, is just that kind of leader – one who spends time on the front lines to be with his team and truly listen to them. Jim is connected to the people he leads, and he’s focused on putting them first when he makes decisions. And he knows that by taking care of his people, they’ll then take care of customers, and that, in turn, provides value to shareholders. It’s a fantastic formula, and it’s inspiring to hear how Jim is putting it to work while also finding new ways to think about sustainability. That includes being the title sponsor of the Waste Management Open on the PGA Tour, which SOMEHOW is a zero waste event despite the 700,000 fans who come for the party. We get into all that and more in this episode, so listen now! You’ll also learn: Two practical ideas to help you deal with a shrinking trade labor pool How to use technology to minimize the impact of turnover How they’ve reduced customer call volume by 25% What really goes into making the Waste Management Open a zero-waste event Four traits of a healthy CEO Tips for assessing risks for your business – and protecting your business from them The weirdest piece of garbage they’ve ever seen Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: How do you sniff out conflict as a leader (and why should you do it)? Which is more important — talent or teamwork? How do you avoid a crash as a leader? ALSO... Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! https://howleaderslead.com/plan/ Become a better leader in 5 days with our free, 5-Day Leadership Tune Up. This five-minute-a-day program is designed for the busy leader – it cuts right to the chase and gives you the practical know-how you’ll need to boost your confidence as a leader. https://howleaderslead.com/5-day-leadership-tuneup/ Subscribe to the How Leaders Lead podcast to ensure you never miss an episode! https://podcasts.apple.com/us/podcast/how-leaders-lead-with-david-novak/id1223803642

Today’s guest is Patrick Lencioni, the founder of The Table Group. His books on teams and leadership have sold more than eight million copies around the world! Patrick’s ideas are just that good – and today’s podcast is no exception. Now, it’s no secret that leaders need to show vulnerability and humanity with the people they lead. But what does being vulnerable actually look like? How can it change the way you lead meetings, tackle conflict, or even look at your whole career? Listen to this episode and see for yourself just how much you can grow and succeed when you tap into the power of vulnerability. You’ll also learn: The first (and most telling) thing Patrick does to evaluate the health of an organization One surprising aspect of humility you’ve probably never considered before A powerful way to reframe conflict A wild story about the day Pat interviewed with Steve Jobs at Pixar The key to disseminating information to a team so everybody actually gets it Why you need to understand your unique “working genius” (and how to do it!) Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: What are the first steps to transforming a command and control culture? How can leaders create a customer-centric product development focus? How can transparency from a leader bring a team together? ALSO... Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! https://howleaderslead.com/plan/ Become a better leader in 5 days with our free, 5-Day Leadership Tune Up. This five-minute-a-day program is designed for the busy leader – it cuts right to the chase and gives you the practical know-how you’ll need to boost your confidence as a leader. https://howleaderslead.com/5-day-leadership-tuneup/ Subscribe to the How Leaders Lead podcast to ensure you never miss an episode! https://podcasts.apple.com/us/podcast/how-leaders-lead-with-david-novak/id1223803642

Today’s guest is Alan Mulally, who served as the CEO of Ford during their incredible turnaround. And when we say served as the CEO, we mean it! That’s because, in Alan’s words, to serve is to live. And it’s not just a warm-fuzzy philosophy. His service-centered style of leadership really gets results. It’s how he motivates people to actually work together. And it’s how he led Ford through one most extraordinary turnarounds – from operating at a $17 billion loss to making $9 billion in profit … in just two years! So if you want to learn how to get people working together, then you’re going to LOVE all the incredible insights and stories Alan shares in this episode. You’ll also learn: Alan’s #1 piece of advice for anyone in a turnaround situation A practical way to stay attuned to the reality of your business One unexpected question to add to your next employee survey The surprising shift leaders of the future need to make (and how to do it) How to reframe issues in your company in a way that unlocks teamwork The common mistake leaders make when a team member brings up an issue A paradigm-shifting way to think about “work-life balance” Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: If a business is experiencing explosive growth, what can leaders do to navigate that successfully? What’s your advice to leaders who are assessing whether or not to partner with other companies? How do you know when to “give up” and go a different direction and when to stay the course and grind it out in a new business? ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Today’s guest is Korie Robertson, one of the stars of the hit reality TV show Duck Dynasty. In fact, it was Korie’s idea to take their small family duck call business and turn it into a TV show about the quirky Robertson family. Duck Dynasty became one of the most successful reality shows in history, and Korie and her husband Willie were the business minds behind it all. But through it all, Korie has been herself, through and through. She’s true to her values. She trusts her gut. And she understands exactly where her boundaries are. That sense of personal integrity – of really being true to yourself – is something practically every respected leader has. People are drawn to that kind of authenticity because they know that’s a leader they can trust. And when you listen to Korie in this episode, you’re going to get an up-close-and-personal look at how to stay true to yourself even in the midst of big changes. Plus, she has some fantastic insights on scaling up, managing brands and partnerships, leading through chaos, and so much more. You’ll also learn: How they scaled up their business when the TV show brought in new levels of demand One trait they hired for that helped them succeed even in seasons of rapid change Practical tips for finding the right partnerships (and avoiding the bad ones) The role faith can play in your life as a leader A practical strategy to recalibrate after a busy season Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: Which leaders have been instrumental to your growth and development and what’d they teach you? Has there been a time when you’ve had so much conviction about a decision only to rethink it? Have you ever gone public about something controversial? And should you do that as a leader of a business in the first place? ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Today’s guest is Kevin Warsh, a brilliant economist who served on the Federal Reserve board of governors during the 2008 financial crisis. In this episode, you’ll get his powerful insights into our current economic climate. These are trends every business leader needs to be aware of right now. But there’s an even bigger insight for you here, too. When you ask Kevin about his success, he is quick to give credit to the other leaders he’s worked for. That’s how he’s grown his own leadership skills. That’s a must-have mindset for any leader. We’ve got to actively pay attention to the leaders around us and learn from them. Whether you’ve got a boss who’s fantastic … or whether you don’t … you’ve still got a huge opportunity either to adopt or avoid the strategies you see other leaders using. And this episode will help you do just that! You’ll also learn: How to deal with doubters – especially if you’re younger than those you lead What we can learn from the 2008 economic crisis (and why it matters right now) The strength of a team that (respectfully) disagrees with each other A powerful framework to analyze big trends in order to make sound decisions What it’s like to walk into the Oval Office and interview to be Fed Chair Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: What’s one thing leaders can take away from the idea of storytelling? When have you created value for your company where it didn't already exist? How can leaders balance recognizing their teams’ accomplishments with the drive to always grow and achieve more? ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Our guest today is Ben Weprin, the CEO of AJ Capital, which includes the iconic line of Graduate Hotels. He’s also developed partnerships with Field and Stream and Chip and Joanna Gaines. Oh, and get this: he’s even got a hotel right on the eighteenth green at Saint Andrews! But no matter what he’s working on, Ben always taps into the power of storytelling to connect with people and create brands they love. Stories are at the heart of every hotel and space his company creates. And it’s a big factor in how he’s building and inspiring his team, too. When you listen to Ben, it’s clear: if you want to connect with people, you need to understand how to use storytelling. Listen to this episode for lots of insights on how YOU can leverage the power of story to make stronger connections with your customers and your team. You’ll also learn: The secret ingredient you need to execute big ideas How to create a team culture that loves to learn The mindset you need to celebrate accomplishments without losing your edge Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: How do you build a department of excellence in an overall environment that’s on the decline? How do you get the courage and conviction to do the thing you know is right when you know it might be met with resistance? How did you encourage cross-functional collaboration among teams? ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Today’s guest is Dr. Bob Grossman, the CEO of NYU Langone Health. When he took over in 2007, the hospital had a structural deficit, run-down facilities, and a team that wasn’t really tuned into a bigger vision. Today, they’re ranked as the number three hospital in the U.S. He’s grown their revenue from $2 billion to $11 billion. And they’re studied as THE model of how to run a patient-centered, successful health organization. You’ll hear how it happened in this conversation. And as you might expect, Bob shares a lot of wisdom about culture and vision and all that good stuff. But you need more than that to make big things happen. You need accountability – because that’s how you make sure those big ideals are actually showing up in the work day to day. If you want your team performing at the highest level… If you want them to really own their actions and decisions … Then listen to this episode and see how to create more accountability for your organization. You’ll also discover: How to turn a lack of experience into a massive leadership advantage The importance of early, swift action in a new position The #1 ingredient that’s missing in a dysfunctional workplace How to lead through a crisis How Bob communicates with his team – and the surprising response it’s gotten The 50-year-old problem Bob addressed that changed everyone’s daily workflow Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

In this episode, we take all the great wisdom from the last three months and highlight the most impactful takeaways for you. ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

On this episode of 3 More Questions, you'll hear David Novak's answers to: How do you get your mind right for the big moments? What are best practices for those transitioning from individual contributor to leader? What can leaders do to protect and continue to nourish their culture? ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Today’s guest is Brad Richards, two-time Stanley Cup champion and MVP of the 2004 Stanley Cup Finals. In the world of hockey, he is also Mister Clutch! He has a perfect 8-0 record in Game Seven play—something NO other hockey player in history can claim. He also set a record for the most game-winning goals in a single playoff season. In his career, Brad consistently came through in clutch situations. That’s a quality EVERY leader needs, whether you’re on the ice or in the office. When you listen to this conversation, you’re going to see why. Brad is an even-keeled guy who knows how to put his head down and work hard. And all that effort and preparation gives him confidence that he’s ready to step up and deliver in big moments. You may not be skating out on the ice with a Stanley Cup on the line … but if you lead, you’re going to face high-pressure situations. Listen to this conversation and learn how to walk into them with confidence, because you know how to trust the hard work you’ve put in. You’ll also learn: The key to keeping your competitive drive in check The surprising thing every great hockey team had in common (which actually had nothing to do with hockey) An inspiring story that shows what effective mentorship looks like The hard reality you need to accept if you want to truly improve Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: Should every leader be in the details of their business? Is it important for leaders to know the history of their company? Is "quality" alone a legitimate business plan? ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Today’s guest is Gil Hanse, one of the world’s most sought-after golf course architects. As the U.S. Open tees off this weekend, his beautiful renovation at the North course of the Los Angeles Country Club will be front and center. But even if you’re not a golf fan, you can learn a lot when you dig into the creative process behind these golf course designs. To turn those designs into a reality, it doesn’t just take a big, bold vision. It also takes an incredible attention to detail. And whether you’re trying to build a golf course or build a business … the details matter. Listen to this conversation with Gil and learn how to prioritize details and quality execution, so you can see YOUR big plans turn into reality, too. You’ll also learn: Two ways to get others on board with your creative vision A practical tip so people will actually listen to your next presentation How execution impacts your strategy – and why you can’t overlook it The attitude you need when you don’t have the proper resources for your job The incredible story of winning the bid for the Olympics golf course in Brazil (hint: he almost didn’t) Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: How can leaders balance being performance-driven and also not lose sight of the personal nature of leadership? How do you figure out what to do first in a turnaround situation? How have you used vulnerability to build trust with your team? ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Today’s guest is Oscar Munoz, the former CEO and Chairman of United Airlines. Oscar led United through a massive turnaround. And this conversation is a fascinating, story-filled look at how it happened. It’s also a great reminder for every leader: You’ve got to do more than just create smart strategies and solve technical problems. The real challenge is how you do all that while also reaching the hearts of the people you lead. That was the driving force of the turnaround at United, and it’s true for whatever challenges you’re facing, too. To make big things happen, you’ve got to appeal to both minds AND hearts. Listen to this conversation and see how it’s done. You’ll also learn: • Why he went “off script” after a high-profile social media disaster • One reason to have tough performance conversations OUTSIDE of traditional reviews • Why Oscar was always the last person to board a flight • What you need to successfully navigate career transitions • The #1 thing to do when you’re in a turnaround situation • The one situation in which growth is NOT the right mindset Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: Is leadership about what David Solomon says "taking people where they don't want to go"? When should you stay in your company and when is it time to go? What should leaders keep top of mind when they decide to adjust the company's strategy? ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Every leader feels a pressure to deliver. People want results, and they want them now. Because of that, it’s easy to get short-sighted. Sometimes, we don’t really give ourselves permission to think too far ahead. But if you want success that’s sustainable, you’ve got to learn how to take a longer view of things. That’s exactly what you’ll learn from today’s guest, David Solomon. He’s the CEO of Goldman Sachs, one of the most renowned companies in the financial industry. David faces a lot of short-term pressures. But those don’t keep him from looking down the road and taking a long-term approach. In this conversation, you’re gonna learn how it’s done – and why it’s crucial for any leader who wants to build trust and be a part of something that lasts. You’ll also learn: An economic outlook and summary that every leader needs to hear right now 3 questions to evaluate your career path An important mindset shift you need to make if your company operates in multiple divisions Why it’s important to make time for your hobbies (you won’t believe David’s side hustle!) Two keys to success for any small business leader Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: Do you have any advice for leaders about how to select a business partner? How can leaders overcome the fear of getting started and just do it? Is there a time in your career where you’ve had "strong opinions loosely held" ... or maybe where you've done that poorly? (SPOILER ALERT: he's done it poorly at times and shares those incredible stories) ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Today’s episode starts with 20 snakes getting loose in the Houston airport and it only gets better from there! See what we mean when you listen to today’s episode with Nat Turner. He’s the CEO of Collectors, which helps collectors buy, sell, trade, and even authenticate their collections. Nat is one of those people who has entrepreneurship running through his veins. He has been building businesses since he was 12 years old. And at every point, he has this fearless ability to jump in the deep end and get started with the work, instead of waiting around for perfect timing or the perfect idea. It’s the kind of courage and hard work we can ALL learn a lot from and get inspired by. Listen and see what kind of incredible things can happen in your life when you just get started. You’ll also learn: The #1 quality to look for in new hires if you want to boost execution The power of an outside perspective when it comes to innovation A practical (and old school!) way to be more observant during the day One question to ask at the end of every meeting when you’re in the discovery process The most dangerous thing once you’ve become successful – and how to avoid it Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On 3MQ, we continue the conversation that we started last week with our featured guest. On this episode, we're talking about our interview with Justin Thomas, pro golfer and defending PGA Championship winner, to learn even more about how great leaders manage their mindset. ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

The PGA Championship tees off today at Oak Hill East in Rochester! And if you were watching this event last year, then you got to see today’s guest, Justin Thomas, make an absolutely epic comeback. He came from seven strokes back to win in a playoff and notch his second win at a Major. He’s an extraordinary player who knows the importance of managing his own mindset out on the course. That’s true for great golfers … and it’s just as true for great leaders. You’ve got to understand how much your mentality affects your performance and your team. If you’re not intentional about what’s going on inside your own head, it can cost you. Whether you’re a golf fan or not, Justin has so many great insights that will help you manage your own mindset better. You’ll also learn: How to stay positive and yet learn from failures The mentality you need to play from behind – whether on the golf course or at work How to manage your nerves in pressure-packed situations Why a results-oriented approach to goal-setting can actually help you achieve more The powerful advice Justin got from Tom Brady that helped him snap out of a funk A funny story that shows what it’s like to be Tiger Woods’ partner on the golf course Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On 3MQ, we continue the conversation that we started last week with our featured guest. On this episode, we're talking about our interview with Bonnie Hill, the co-founder of Icon Blue who's also served on over a dozen Fortune 500 boards, to learn even more about how great leaders set a tone of respect. ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Today’s guest is Bonnie Hill, Cofounder of Icon Blue, a brand marketing company based in L.A. Bonnie has had an incredibly varied and successful career, leading in practically every area – business, government, education, and philanthropy. She’s also served on over a dozen corporate boards – including Yum’s, where she and David got to work together. She’s accomplished so much in her career – and she has gleaned so much about what great leaders and great organizations have in common. In this conversation, you’ll hear an absolute goldmine of wisdom and big insights. You’ll also hear how Bonnie puts a high priority on respect. When respect is your guiding principle, it’s a game changer. You listen more closely. Your awareness and understanding go to another level. You can navigate conflicts and tough situations. And ultimately, you earn the respect of everyone around you, too, just like Bonnie has. You’ll also learn: How to excel in a role that seems outside of your comfort zone The most important thing to do when you start a new leadership position One common trap that causes leaders to get off track – and how to avoid it Three practical ways to lead calmly in tense or charged situations Unmissable wisdom for women and minority leaders Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On 3MQ, we continue the conversation that we started last week with our featured guest. On this episode, we're talking about our interview with Bill Farish, Founder of Woodford Racing and GM of Lane’s End Farm, to learn even more about how great leaders invest in their industry. ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Just in time for this Saturday’s Kentucky Derby, today’s guest is Bill Farish. He’s the founder of Woodford Racing and the general manager of Lane’s End Farm, one of the world’s premier thoroughbred breeding farms. Their horse Charismatic actually won the Derby in 1999. And just last year, their horse Flightline won the 2022 Breeders’ Cup by a record distance. This conversation will give you a rare, close-up look into the world of horse racing. But it will also give you a close-up look at a REALLY special leader. For all his success and world-class reputation, Bill is an incredibly humble guy with the heart of a genuine caretaker. He loves his work. He loves his horses – his athletes, as he rightfully calls them. He loves to see the people he hires succeed. And he’s trying to leave his industry better than he found it. It’s the kind of quietly outstanding leadership that we don’t always see elevated or showcased, but it teaches us SO much about what it really looks like to lead well. Plus, he gives us HIS pick for the horse he’s backing this weekend, and you do NOT want to miss that! You’ll also learn: Everything you’ve ever wanted to know about horse racing, ownership, and breeding The #1 thing you need to do as a leader to create alignment and ownership One hiring practice that can help you attract great talent (but it has a downside, too) Practical advice for working in a family business What it was like to host the Queen of England at his farm Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Welcome back to 3 More Questions, an episode series where we continue the conversation that we started last week with our featured guest. On this episode, we're talking about our interview with Michael Walrath, Chairman and CEO of Yext, to learn even more about how great leaders build what's missing. ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Today’s guest is Michael Walrath, Chairman and CEO of Yext, and a remarkable entrepreneur. In three years, he built a $35 million company called Right Media – and then sold it to Yahoo for almost $800 million. No doubt about it – those are some impressive numbers. But when you dig a little deeper, what makes Michael truly impressive is how he’s found lessons and growth and opportunities along the way. He is always looking for what’s missing and how he can build it. If you can see what problems haven’t been solved yet – for your industry, your customers, or even your team – and then build something to solve it, you’re going to find success. It’s a vital skill for entrepreneurs and every other kind of leader. Listen to this conversation with Michael and see how it’s done. You’ll also learn: Why organizations in turmoil can be fantastic learning opportunities A process you can use to navigate change The #1 piece of advice for entrepreneurs when building a product The surprising advantage you have if your career path hasn’t been a straight line Why your point of view on humanity impacts your success as a leader Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Welcome back to 3 More Questions, an episode series where we continue the conversation that we started last week with our featured guest. On this episode, we're talking about our interview with Annie Young-Scrivner, CEO of Wella, to learn even more about why you should surround yourself with different perspectives. ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Today’s guest is Annie Young-Scrivner, CEO of Wella, one of the world’s top beauty companies. Annie is a seasoned leader with a phenomenal track record of growth in her prior roles at Godiva, Starbucks, and PepsiCo. You don’t get that kind of consistency without being a strong leader. And one thing that makes Annie a strong leader is that she intentionally surrounds herself with diverse perspectives. Even more importantly, she really listens and learns from them. It’s a must-have skill for leaders. You’ve got to seek out people who see things differently than you if you want to make better decisions, build stronger teams, and really push yourself and your organization to grow. Listen to this conversation to see how it’s done. You’ll also learn: Three practical tips to manage people who are older than you Specific questions to ask in order to understand and grow a business Priceless advice for perfectionists who feel like they need to have all the answers Why every leader needs an external network – and how to develop it One idea to use next time you present over Zoom to ensure you connect with your team Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Welcome back to 3 More Questions, an episode series where we continue the conversation that we started last week with our featured guest. On this episode, we're talking about our interview with Chris Gheysens, the President and CEO of Wawa, to dive even deeper into the idea of why when you do the right thing, the right things happen. ... BONUS RESOURCE: To gain confidence as a leader, you need a plan for tackling common leadership challenges. My new online course "Taking People With You" will give you practical ways you can resolve issues and keep your team moving forward toward your biggest goals. Get free access here — https://howleaderslead.com/courses/

Today’s guest is Chris Gheysens, the President and CEO of Wawa. If you’ve spent time in the Philadelphia area, you know: Wawa is one of the most beloved convenience store chains in America. Chris has been with Wawa for more than 25 years, and he has played a huge role in growing Wawa to what it is today. He believes that putting customers and employees first – truly taking care of people – is the key to scaling a successful business. In other words, when you do the right thing, the right things happen. If you want to learn how to operationalize that big idea… If you want to build a people-first culture… If you’re trying to scale something without losing that human element… Then this is the episode for you! You’ll also learn: What to prioritize when you’re scaling a people-first culture The importance of storytelling to growing an organization Two key advantages of an employee-owned company When to honor tradition versus when to innovate Why knowing your authentic self is key to long-term career satisfaction Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.