Channel Insider: Partner POV

Topics & Timestamps: 00:00 – Intro + Channel Insider newsletter plug 00:37 – Meet MK Tong, CEO of SotaTek USA 02:15 – What SotaTek does: global IT services, AI, cloud, engineering 03:15 – Ideal customers: size, verticals, and use cases 05:09 – Leadership journey: why Tung joined SotaTek 08:32 – Why infrastructure matters more in the AI era 13:54 – Common AI deployment mistakes organizations make 17:10 – Automation vs. control: governance and visibility concerns 19:03 – How SotaTek modernizes infrastructure securely 21:10 – SotaTek ACE platform overview 23:36 – SAP workloads in IaaS: challenges and best practices 26:26 – What separates successful vs. struggling organizations 26:37 – MSP opportunity in AI-driven infrastructure 30:45 – Starting small: aligning AI wins with infrastructure 37:46 – Customer success story: real-world impact 44:08 – Where to learn more about SotaTek 44:21 – Closing remarks + where to watch/listen A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Key Topics Covered: SAP cybersecurity strategy and risk reduction Channel-first go-to-market shift AI in cybersecurity and data poisoning threats Compliance challenges for enterprise IT leaders Partner opportunities in managed security services (MSSPs) Building effective global partner ecosystems Timestamps: 00:00 – Intro & Channel Insider newsletter 00:27 – Guest introduction: Jesper Zerlang, CEO of SecurityBridge 00:52 – 2026 priorities: channel investment & cybersecurity trends 02:00 – Leadership transition: chairman to CEO 04:06 – Scaling global cybersecurity companies 06:06 – What SecurityBridge does (SAP security explained) 07:11 – Differentiation in SAP cybersecurity market 08:47 – Shift to a channel-first strategy 09:46 – What makes the right partner 11:40 – Partner incentives & ecosystem growth 13:32 – AI in cybersecurity: practical applications 16:09 – Data poisoning explained 18:20 – Security innovation & lab insights 19:12 – Compliance challenges for CISOs & CIOs 21:32 – Customer-centric security conversations 23:18 – Customer success story 25:32 – Biggest partner opportunities in 2026 28:25 – Where to learn more about SecurityBridge 29:05 – Closing remarks About Channel Insider: Channel Insider delivers news, analysis, and insights for MSPs, VARs, and IT channel leaders navigating today’s evolving technology landscape. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Dori shares how Spyglass MTG helps companies build secure, governed AI environments on Microsoft platforms, why data readiness is the biggest barrier to AI success, and how its AI Navigator framework helps organizations move from experimentation to real production use cases. They also explore how AI is reshaping consulting models, improving productivity with tools like GitHub Copilot, and enabling powerful real-world use cases across industries like insurance, healthcare, and higher education. Topics & Timestamps 00:00 – Introduction Katie Bavoso introduces Dori Albert, CEO of Spyglass MTG. 01:26 – What Spyglass MTG Does A boutique Microsoft consultancy focused on data, AI, and security. 03:42 – Why Most AI Projects Fail Common mistakes organizations make when rushing into AI initiatives. 06:00 – AI Is a Platform, Not Just an App Why governance, architecture, and strategy matter. 08:17 – What the AI Navigator Framework Is How Spyglass accelerates AI deployments with proven frameworks. 11:02 – Using AI Internally at Spyglass How agents and GitHub Copilot improve developer productivity. 15:03 – Slowing Down AI Projects to Get Them Right How Spyglass reframes customer urgency into sustainable strategy. 18:07 – What AI Success Actually Looks Like Moving from pilots to real production outcomes. 20:26 – Why Data Readiness Is Critical for AI The biggest barrier preventing companies from scaling AI. 22:35 – AI Security, Governance & Compliance Why identity management and data protection are critical. 25:14 – How AI Is Changing Consulting Businesses Why firms are shifting from hourly billing to outcome-based models. 28:32 – Real AI Use Cases Delivering Results Examples from insurance inspections and healthcare document analysis. 33:19 – Leadership & Women in Technology Dori’s perspective on mentorship and leadership in a male-dominated industry. 38:13 – Where to Learn More About Spyglass MTG A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

CFO Hannah Paige and newly appointed CRO Michael Kourkoulakos, the former CEO of NENS, share how the newly combined organization is building a cyber-first MSP platform designed for complex, regulated industries. The conversation explores why vertical specialization is replacing the traditional “generalist MSP” model, how cybersecurity and cloud complexity have reshaped the market, and how Harbor IT plans to scale expertise across industries like life sciences and financial services. They also discuss the role of specialized practices, advisory services, and proprietary security capabilities to help mid-market organizations strengthen their cybersecurity posture while accelerating business growth. Topics Covered - The evolution of the MSP market - Why generalist MSPs are struggling to compete - Harbor IT’s cyber-first strategy - The acquisition of New England Network Solutions (NENS) - How vertical specialization drives customer value - Scaling expertise across regulated industries - The future of managed services in 2026 and beyond Timestamps 00:00 – Why the traditional MSP model is breaking 00:28 – Introduction to Harbor IT and the acquisition of NENS 01:44 – Harbor IT’s mission and cyber-first strategy 04:43 – The origin and growth of New England Network Solutions 09:30 – Customer benefits of the Harbor IT + NENS integration 12:29 – Expanding expertise across a 400-person platform 14:26 – Why the “generalist MSP” model is a losing strategy, according to Michael 18:09 – What changed in IT over the past 15 years 20:20 – Risks for MSPs that fail to specialize 21:25 – How Harbor IT plans to stay competitive through 2026 A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Joe Green of Netskope and Paul Herrmann of Optiv discuss the real-world impact of SASE, data protection, shadow AI, and why outcomes-driven partnerships matter more than ever in today’s security landscape.Topics covered include:- Securing cloud and AI adoption without slowing innovation - The rise of shadow AI and how to control it - Why services and governance are critical to security outcomes - How Netskope and Optiv collaborate to reduce customer friction - A real-world customer success story spanning deployment to managed services Chapters / Time Codes00:00 – Introduction and why secure modernization matters 00:57 – The Netskope and Optiv partnership explained 02:19 – Netskope’s IPO and what it means for partners 04:30 – Why outcomes matter more than tools alone 05:12 – AI innovation vs security and compliance challenges 06:09 – How Netskope secures cloud and AI journeys 08:03 – What shadow AI is and why it’s risky 10:01 – How Optiv adds value with governance and services 11:14 – Partner collaboration before the customer meeting 14:34 – Customer success story from deployment to expansion 18:05 – Where to learn more about Netskope and Optiv For more Partner POV episodes, visit ChannelInsider.com. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

From Anthropic vs. OpenAI vs. Google to the AI bubble debate, AGI definitions, and how everyday users are leveraging tools like ChatGPT, Claude, and Gemini, this episode breaks down what’s hype, what’s real, and what it actually means for businesses and individuals.Plus: how The Neuron became one of the fastest-growing AI podcasts in just one year. Topics Covered:00:00 – Welcome + Neuron crossover intro 02:39 – Why The Neuron reboot worked 05:16 – Landing interviews with Microsoft & OpenAI 09:35 – Favorite interviews (OpenAI, Pathway, Microsoft AI) 12:35 – Who’s winning AI right now? Anthropic vs. OpenAI vs. Google 17:26 – What is AGI and why can’t anyone define it? 20:30 – Real-world AI use cases (plumbing, home repairs, daily life) 24:39 – How Grant & Corey use AI professionally 32:06 – Is it impossible to stay ahead of AI? 34:47 – You don't need to spend 10 hours a day learning AI. Alberto Romero on how to learn AI in 1 Day.37:54 – Are we in an AI bubble? 44:05 – AI vs. the internet revolution comparison 48:18 – Safety, regulation, and responsible AI use 50:21 – Where to follow The NeuronWhether you’re an IT leader, business decision-maker, or just trying to figure out where in your life you could use AI, this conversation delivers clarity without the hype. 👉 Subscribe to Channel Insider for more conversations with tech leaders. See more interviews and channel content at channelinsider.com👉 Check out The Neuron at theneurondaily.com and on YouTube @theneuronai ​ A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Learn how zero trust principles apply to AI, why blocking AI increases risk, and how AWS enables secure, enterprise-ready AI environments.Topics Covered:00:00 – The AI adoption paradox: Move fast or risk falling behind03:06 – What surprises companies most about AI usage05:05 – Why legacy security tools fail with LLM workflows07:34 – What zero trust looks like in an AI-driven enterprise09:49 – Real-world financial services use case11:08 – Why SurePath AI partnered with AWS13:55 – How SurePath fits into the AWS partner ecosystem15:28 – Time to value: What customers see in the first hour17:56 – The 30–60 day shift from risk management to AI acceleration18:19 – Why CIOs and CISOs must become the “Department of Yes”19:31 – Where to learn more about SurePath AI🔔 Subscribe for more conversations with technology leaders shaping the future of the IT channel. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Glenn shares how his role has evolved since becoming CEO in 2025, how Integris is investing heavily in AI, automation, and the application layer, and why the company is acquiring both MSP and non-MSP businesses to build a true digital-state platform. Kyle explains how verticalization, deep customer expertise, and advisory services are helping Integris stand out in an increasingly crowded MSP market — and what customers can do with the additional AI budget many are allocating in 2026. This conversation dives into how MSPs can move beyond infrastructure, avoid commoditization, and become long-term strategic partners for their customers.Topics & Time Codes00:00 – Welcome & 2026 vision for IntegrisGlenn Mathis returns to Partner POV as CEO alongside new CRO Kyle Wewe.01:28 – Glenn’s new role as CEO & setting the pace for growthHow Integris is aligning strategy, culture, and investments for the future.03:25 – From infrastructure to the digital stateWhy Integris is expanding into data, applications, and AI-driven services.04:20 – Why Kyle joined Integris as CROCulture, transformation, and growth opportunities.06:30 – What Glenn looks for in executive leadersCuriosity, adaptability, and building for what’s next.09:33 – Why Integris refuses to be a “replaceable MSP”How positioning and portfolio strategy prevent commoditization.13:12 – Verticalization as a true differentiatorBuilding industry-specific playbooks, KPIs, and automations.18:31 – Avoiding price-based buying decisionsWhy Integris invests heavily in assessments and advisory up front.23:10 – Acquiring beyond MSPsHow data, automation, and AI companies fit Integris’ strategy.25:34 – The application layer focus for 2026Helping customers actually use the data they already have.28:14 – How Integris is investing in AIReimagining workflows with AI agents and automation.31:09 – Launching an AI Center of ExcellenceUpskilling teams and building vertical-specific automations.32:47 – How customers should use their AI budgets in 2026Practical guidance for starting (or scaling) an AI journey. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Mohan explains how Rafay works alongside AWS, why native cloud tools fall short in complex environments, and how enterprises can move from months-long setup times to production in hours. The conversation also dives into real-world use cases across biotech, finance, and global enterprises, showcasing how Rafay enables self-service, standardization, and faster innovation at scale.Whether you’re running AWS EKS, managing on-prem infrastructure, or preparing for AI-driven workloads, this interview breaks down what modern platform engineering looks like today.⏱️ Topics & Time Codes00:00 – Introduction to Partner POV & Rafay Systems 00:57 – What Rafay does and the cloud environments it serves 02:12 – Managing hybrid, multi-cloud, and air-gapped environments 02:50 – Rafay vs. native cloud tools and competing platforms 04:28 – Analyst recognition, enterprise adoption, and outcomes 05:28 – Time to value: Rafay vs. DIY Kubernetes 07:01 – Real-world customer story: biotech, compliance, and speed 09:20 – Supporting AI, GPUs, and containerized workloads 11:19 – GPU sharing, quotas, and global data science teams 12:59 – Rafay’s long-standing strategic partnership with AWS 15:44 – Why AWS EKS users add Rafay on top 17:46 – Self-service platforms, governance, and developer productivity 19:00 – Free trials and how to get started with Rafay 20:14 – Closing remarks A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

With customers across the UK and North America, Truly SMB focuses on helping organizations become “tech fit” through incremental, outcome-driven AI adoption—especially within the Microsoft ecosystem. The conversation explores why SMBs are underserved by the channel, how Microsoft Copilot is changing day-to-day work, and why AI adoption must be an ongoing journey, not a one-time project.This episode is ideal for MSPs, IT leaders, and SMB decision-makers looking to understand practical AI adoption, Microsoft Copilot use cases, and how service providers can guide long-term transformation.Topics & Time Codes00:00 – Introduction to Truly SMB Who Truly SMB serves and why SMBs are the backbone of the economy 01:26 – Why SMBs Struggle With AI Adoption The challenges small businesses face when adopting new technology 05:03 – What “Tech Fit” Really Means Defining tech fitness and how Truly SMB benchmarks customer readiness 08:10 – AI Adoption Is Not One-and-Done Why continuous enablement matters more than single training sessions 10:49 – Real-World Microsoft Copilot Adoption Story How accountability and follow-ups drive real AI usage 13:09 – New CEO Vision for Truly SMB Tim Rooks on leadership, rebranding, and long-term strategy 17:41 – AI Strategy for SMBs in 2026 How Truly SMB helps customers start small and see quick wins 19:47 – Using AI Internally: “Customer Zero” How Truly SMB applies AI to its own operations 21:45 – Microsoft Copilot vs. Public AI Tools Why Copilot is a safer, easier entry point for SMBs, according to Tim and Matt 26:43 – Partnering With the UK’s Largest Chamber of Commerce Helping 12,000 businesses adopt AI responsibly 28:15 – Why SMBs Are Underserved by the Channel The business case for investing in SMB-focused AI solutions 29:58 – What’s Next for Truly SMB in 2026 AI roadmaps, customer obsession, and platform innovation 35:03 – How to Get Started With Truly SMB Taking the free Tech Fit assessment A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

From VMware and Broadcom partner shakeups to AI maturity, governance, security, major tech layoffs, CMMC 2.0 enforcement, and the evolving role of MSPs, this episode delivers a comprehensive look at how the channel is changing—and what partners need to prepare for the new year. Whether you’re an MSP, vendor, distributor, or channel strategist, this episode covers the insights that shaped 2025 and will influence decisions in the year ahead.Topics & Time Codes 00:00 – Welcome & Q4 2025 channel overview 01:25 – Introducing Channel Insider writer Luis Millares 04:50 – Executive leadership shifts and vendor changes 06:34 – VMware & Broadcom partner program impact 11:51 – Partner-to-partner collaboration trends 12:13 – Veeam + ServiceNow partnership explained 13:36 – AI in the channel: from hype to execution 14:24 – Generative AI, agents, and enterprise adoption 16:20 – AI governance, trust, and compliance concerns 18:28 – Is there an AI bubble—or an “AI balloon”? 21:57 – Security, AI threats, and regulatory pressure 24:00 – CMMC 2.0 enforcement timeline and opportunities 26:26 – AI-powered cyber threats and Zero Trust 29:31 – Data sovereignty and cloud compliance trends 31:06 – Major tech layoffs: causes and channel impact37:09 – How partners are choosing vendors in 2025 38:59 – MSP evolution and the rise of advisory services 44:12 – Channel Insider highlights & proudest moments 48:36 – Favorite stories and standout interviews of 2025 55:20 – 2026 predictions: AI, security, compliance & more 59:01 – The channel’s growing role in the IT ecosystem A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

In this episode of Partner POV, Superhuman’s Vice President of Global Partnerships, Ko Mistry, joins host Katie Bavoso to discuss AI market shifts, partner opportunities, adoption challenges, and how unified AI can drive real business outcomes for customers and MSPs.Topics & Time Codes: 00:00 – Superhuman rebrand and AI productivity vision 00:36 – Launch of the Superhuman Alliance partner program 01:02 – AI market shift from experimentation to accountability 02:13 – Measuring AI outcomes: productivity, quality, and scale 02:38 – Why AI adoption matters more than AI tools 03:54 – Superhuman’s differentiation in a crowded AI market 04:24 – AI agents embedded into daily workflows 05:35 – Building the Superhuman Alliance around customer value 06:15 – Four partner value streams: sell, deliver, adopt, expand 07:36 – Grammarly, Coda, and Superhuman Mail under one platform 09:33 – Unified AI vs. “AI chaos” 10:25 – Skills partners need to succeed with AI adoption 11:53 – How Superhuman levels the playing field for partners 13:44 – What true partnership looks like in the AI era 14:32 – Growth opportunities for partners in AI productivity 16:07 – How to join the Superhuman Alliance A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Hans shares Data41’s nearly 20-year journey, including pivotal acquisitions, strategic pivots, and how AI opened the door to life sciences and social services innovation. From accelerating donor eligibility decisions in tissue banks to helping clinicians spend more time with at-risk youth, this conversation highlights AI use cases that go far beyond automation — and into saving time, resources, and lives.🔔 Subscribe for more IT channel insights, vendor stories, and real-world AI use cases.Topics & Time Codes 00:00 – Welcome & Episode Overview Introduction to Data41 and how AI is helping humans, not replacing them 01:18 – Founding Data41 (2006) Why Hans started the company and early challenges as a VAR 03:16 – From VAR to ISV How market shifts and AI led to a new business model 07:20 – Building an AI Practice Hiring Data41’s first AI engineer and early experimentation 09:19 – AI in Social Services Partnering with McKinley Children’s Center to help at-risk youth 10:55 – Entering Life Sciences Developing AI for tissue banks and donor eligibility workflows 13:57 – Commercializing AI Software Turning a custom project into a scalable product 16:35 – The Human Impact of AI Why accuracy and speed matter when lives are involved 17:31 – Reducing Clinician Burnout Using AI to cut paperwork and increase face time with children 22:53 – How AI Customer Conversations Have Evolved Moving from “Can you help us with AI?” to outcome-driven strategy 25:57 – Current AI Roadblocks Trust, training data, niche industries, and adoption challenges 29:18 – Data41’s AI Focus Going Into 2026 Life sciences, social services, and selective custom projects 32:03 – Partner Ecosystem Value The role of IBM, Ingram Micro, and Microsoft in Data41’s growth 37:38 – Advice for Aspiring Founders Lessons learned from nearly two decades in business 40:07 – Where to Learn More About Data41 How to connect with Hans and the Data41 team A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Learn how DSN Group leverages Bitdefender’s MDR, EDR, and consolidated security platform to help customers optimize budgets, overcome staffing challenges, and strengthen cyber resilience in today’s evolving threat landscape.⏱️ Topics & Time Codes00:00 – IntroHow Bitdefender and DSN Group partner to deliver cybersecurity outcomes for SMBs.00:59 – What DSN Group Is & Who They ServeOverview of DSN’s VAR and MSP divisions and their regional focus.01:27 – How the Partnership BeganDSN’s early experience using Bitdefender in their MSP practice.02:05 – How Bitdefender Meets Customers Where They Are,Support for hybrid partners and the SMB cybersecurity journey.02:59 – Customer Feedback & Extending Internal ResourcesWhy DSN clients value Bitdefender’s flexibility and breadth.03:36 – Budget Considerations for SMBsHow Bitdefender helps lean teams achieve layered security affordably.04:52 – Making Enterprise-Level Protection AccessiblePricing, MDR support, and the value of platform consolidation.06:07 – Education & Partner EnablementBitdefender Masterclass, onboarding, best practices, and threat-focused training.07:17 – What Makes This Partnership UniqueTrust, relationship building, and complementary strengths.08:30 – Customer Success StoryHow a 400-employee organization chose Bitdefender’s MDR service.09:47 – Supporting Skeptical or New ClientsTrials, testing, and the importance of hands-on evaluation.10:30 – How Bitdefender Earns DSN Group’s TrustReliability, resources, communication, and responsive support.11:37 – Where to Learn MoreHow customers and partners can get information and trials. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Learn how Bitdefender and Pentamix Security collaborate to deliver trusted guidance, reduce security complexity, improve compliance, and introduce innovative tools like PHASR and GravityZone Compliance Manager.Topics & Time Codes: 00:00 — Intro: Why Bitdefender + Pentamix Security is a powerful partnership 00:36 — Endpoint security challenges facing today’s organizations 01:29 — Why Bitdefender is a natural fit for Pentamix Security customers 02:26 — How Bitdefender enhances Pentamix Security’s endpoint offerings 03:00 — Making MDR accessible and affordable for more businesses 04:04 — Reducing tool sprawl and simplifying security stacks 05:03 — Building trust and transparency in cybersecurity partnerships 06:39 — Bitdefender Masterclass: Improving education & adoption 07:25 — Compliance-focused innovations: PHASR & GravityZone Compliance Manager 09:00 — How PHASR reduces attack surface and stands out in the market 10:38 — Success stories from the Bitdefender– Pentamix Security partnership 12:54 — What’s next for the partnership & evolving with AI-driven threats 13:55 — Where to learn more from Bitdefender and Pentamix Security A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Ryan breaks down how Caylent became the #1 independent AWS-only partner, the challenges companies face when modernizing legacy systems, and how Caylent Accelerate uses generative AI to make cloud adoption faster, safer, and more cost-effective.Topics & Time Codes:00:00–00:36 — Welcome & guest introduction 00:36–01:19 — What Caylent is and who it serves 01:19–02:23 — Serving SMB → enterprise + ISVs 02:23–03:39 — Caylent’s AWS journey & Partner of the Year awards 03:39–04:19 — Introducing Caylent Accelerate 04:19–05:29 — What stands in the way of cloud migration today 05:29–06:18 — Risk, downtime, and skills challenges 06:18–07:14 — Why customers struggle to address tech debt 07:14–08:26 — How customer needs fueled Caylent Accelerate 08:26–09:37 — Using generative AI for code translation 09:37–10:36 — Test-driven automation for safe transformation 10:36–11:06 — The “better, faster, cheaper” model 11:06–12:26 — How customers know they’re a fit 12:26–13:18 — Cloud evolution strategy explained 13:18–14:17 — Migrating infrastructure with AI-driven IaC 14:17–15:05 — Disaster recovery & resiliency on AWS 15:05–15:31 — Modernizing databases and applications 15:31–16:39 — Security posture & new ways of working in the cloud A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Dante explains how 11:11 Systems’ integrated global platform can help partners transition without disruption, deliver services at scale, and maintain compliance under Broadcom’s evolving program rules—all while preserving customer investments and preventing costly re-platforming. ⏱️ Time Codes & Topics 0:00 – Intro Overview of the VMware/Broadcom restructuring and its impact. 0:37 – What Is 11:11 Systems? Dante introduces the company’s background, VMware history, and global platform. 1:54 – Bringing Stability to the VMware Ecosystem How 11:11 Systems supports customers and partners during disruption. 3:34 – Options for Displaced VMware Providers Wholesale reselling, operational leases, and acquisition pathways. 5:01 – How the “Bridge” Works for Partners Ways partners can continue supporting VMware services with 11:11 Systems. 6:49 – Customer Migration & Cost Control How customers can preserve investments and avoid disruptive re-platforming. 8:10 – Revenue Opportunities for MSPs Additional services, global reach, and improving margins through scale. 9:57 – Why Not Switch to a VMware Alternative? Dante explains the challenges of re-platforming and value of continuity. 11:31 – Compliance, Portability & Longevity How 11:11 Systems maintains compliance with Broadcom’s changing requirements. 13:13 – Who’s Eligible? Support for both small MSPs and large regional or global providers. 14:00 – Migration Without Downtime How 11:11 Systems delivers seamless transitions and DR/migration services. 15:10 – Short-Term vs. Long-Term Market Shift Why this moment represents both immediate opportunity and lasting change. 16:37 – Dante’s Advice to Partners Now Cut from VMware The single most important step MSPs should take this week. 17:30 – Where to Learn More 1111systems.com and Dante’s LinkedIn. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Explore how Thrive helps organizations identify practical AI use cases, streamline workflows securely, and adopt AI responsibly across their teams. Michael also shares how Thrive closed internal AI security gaps, why that led to surprising data insights, and what’s ahead for AI, automation, and MSP innovation in 2025 and beyond.Topics & Time Codes: 00:00 – Welcome and intro to Thrive’s AI Managed Services 01:11 – Who Thrive serves and key customer verticals 02:29 – How Thrive differentiates as a next-gen MSP 03:37 – Why AI applies across all industries 05:42 – How AI Managed Services came to life 07:38 – Thrive’s investment in AI and dedicated AI team 09:09 – Helping customers identify AI use cases 11:58 – Top example: Automating job descriptions 13:50 – Giving customers back time with AI 14:18 – Early customer interest and pilot feedback 15:43 – Why companies struggle with DIY AI adoption 16:40 – How AI Managed Services tie into Thrive’s security stack 18:32 – The risks of public AI use and poor prompting 20:34 – How Thrive secures internal AI usage 22:04 – What Thrive learned by centralizing AI usage data 23:30 – Employee engagement with AI inside Thrive 25:09 – The challenge of hiring for AI roles 27:06 – Thrive’s hiring philosophy in the age of AI 28:39 – Thrive customer success story (complex carve-outs) 30:53 – Vendor shoutouts: ServiceNow & Horizon3 33:00 – Why Michael has stayed at Thrive for 18 years 35:53 – What’s next for Thrive: Agents, private AI, reimagining the help desk 38:05 – Where to learn more about Thrive A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

In this episode of Partner POV, host Katie Bavoso speaks with Mark Mitchell, Federal Security Architect at Netskope, to discuss how Secure Service Edge (SSE) and Zero Trust strategies are reshaping the federal landscape—and how channel partners can play a key role.🕒 Topics & Timecodes 00:00 – Intro: Modernizing federal IT with Zero Trust 01:09 – Why securing federal environments is uniquely complex 02:14 – What Secure Service Edge (SSE) means for federal modernization 03:10 – How Netskope helps agencies strengthen Zero Trust strategies 05:11 – Key differentiators that set Netskope apart 07:08 – The role of channel partners in securing federal infrastructure 08:11 – How Netskope supports partners overcoming federal roadblocks 09:36 – Simplifying compliance through Netskope’s unified platform 11:35 – What makes an ideal Netskope partner 13:58 – Federal success story: Modernizing network access and reducing costs 17:16 – Where the biggest federal growth opportunities lie 19:10 – How to become a Netskope partner 🔗 Learn more: https://partners.netskope.com 📺 Watch more episodes: https://www.channelinsider.com A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

They explore how AI is reshaping the IT channel, the evolving role of data, and why Sanjib believes AI agents are like puppies — they need to be trained and nurtured over time to grow.🔹 Topics covered:00:00 – Intro from Katie Bavoso01:00 – What AI really means for business growth02:20 – Advice for channel partners embracing AI03:15 – How Ingram’s Xvantage platform is transforming with AI04:25 – Merging human creativity with AI innovation05:38 – Why Sanjib says “AI agents are like puppies”06:18 – Predictions for AI and the channel in 2026 A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Omar shares insights on Zones’ 35 year evolution, how its using AI internally, its “Consider It Done” philosophy, strategic partnerships, and what’s next for customers, partners, and sustainability efforts. Plus, Omar shares how his experience as a board member of Zones prepared him to take on the CEO role. Topics & Timecodes:00:00 – Introduction: Meet Zones’ new CEO, Yehia Omar 02:13 – What defines Zones in today’s channel ecosystem 05:39 – How board experience prepared Omar for the CEO role 08:16 – Zones’ 2025–2026 vision: cloud, AI, and managed services 12:08 – How Zones uses AI internally for efficiency and innovation 14:39 – Building partnerships across 3,000 technology vendors 20:41 – Zones’ “Consider It Done” service philosophy 22:09 – Navigating economic challenges and tariffs 26:11 – Zones’ biggest growth opportunities: cloud, AI & security 27:38 – Sustainability and joining the UN Global Compact 29:01 – Real-world success stories in healthcare & retail 33:06 – Final thoughts and how to connect with Zones A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Whether you’re a managed service provider (MSP), IT consultant, or channel partner supporting federal contractors, this conversation is packed with insights on how to prepare for new compliance mandates, streamline certification, and grow your services revenue—without getting buried in red tape. Watch to learn: What CMMC 2.0 really means for MSPs in 2025 How Choice Cyber Solutions helps MSPs become compliant faster How compliance frameworks like NIST and CMMC overlap What the new HIPAA updates mean for the healthcare sector The hidden opportunities MSPs can unlock through compliance services Plus, Alex’s advice for women leaders in cybersecurity and technology 🕒 Time Codes:00:00 – Intro: Why compliance matters during Cybersecurity Awareness Month and the rest of the year, too 01:12 – What is Choice Cyber Solutions? 02:16 – Why compliance is such a pain point for MSPs 05:06 – What CMMC 2.0 requires of MSPs in 2025 06:47 – Why this year is pivotal for CMMC adoption 09:49 – How Choice Cyber helps MSPs streamline the compliance process 12:26 – Common mistakes MSPs make with CMMC 18:35 – How compliance creates new revenue opportunities 22:30 – How CMMC dovetails with NIST and other frameworks 27:08 – HIPAA’s biggest regulatory shift in years 31:03 – Helping clients understand the value of compliance 33:28 – Supporting women in cybersecurity and leadership 39:19 – Learn more at ChoiceCyberSolutions.com A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

🔍 Key Topics Covered:Major acquisitions and market consolidationBroadcom’s VMware Advantage Program endingMicrosoft’s new CSP revenue thresholdsIngram Micro ransomware attack detailsAI adoption and the fight against “Shadow AI”Top executive moves across the channelThe growth of GTIA post-CompTIAEmerging trends in AI services, MSP evolution, and quantum security⏱️ Topics & Time Codes00:00 – Intro: Meet the Channel Insider editorial team01:21 – Scale Computing acquired by Acumera — what it means for partners04:02 – Q3 surprises & stability: Vendor consolidation and cautious optimism07:03 – Broadcom ends VMware Advantage Program (November 1 deadline explained)15:04 – Microsoft CSP revenue and security requirements (effective October 1)18:18 – Ingram Micro ransomware attack by SafePay — what happened21:11 – Channel leadership shake-ups: Cisco’s Rodney Clark departs, Frank Rauch & Terry Richardson “retirements”25:01 – ChannelCon 2025 recap: GTIA’s debut and industry reaction30:24 – Proofpoint Protect insights: AI agents vs. “shadow AI”34:39 – AI-Managed Services with Thrive — what MSPs can learn38:09 – NFL & the Channel: Using tech to improve fan experience41:07 – LSU & TekStream partnership building student-run SOCs44:27 – Predictions for Q4 2025: Broadcom, ConnectWise, Kaseya & Quantum Security49:10 – Wrap-up: How to connect with the Channel Insider team A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

From free power audits with a 70% close rate to tiered discounts, rewards, and ready-to-use marketing content, Eaton makes it simple for partners to grow their business without needing to be power experts. What You’ll Learn in This Interview:00:00 – Introduction: The growth of the U.S. data center power market & AI’s role00:53 – Meet Donna Saint Denis, Eaton Channel Marketing Director01:37 – Why partners don’t need to be power experts to succeed with Eaton02:20 – Easy revenue growth: Free power audits with a 70% close rate03:07 – Long-term growth: Eaton’s three-tier partner program 03:44 – Extra benefits: Marketing development funds & Eaton Visa rewards card04:11 – Quick start: Eaton Amplify social media program for partners05:02 – How MSPs & resellers can get started with Eaton today A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Learn how Moments Lab’s MXT indexing technology and Discovery Agent make video libraries searchable, save hours of production time, and unlock new revenue streams.Topics & Time Codes:00:00 – Introduction to Moments Lab and AI video discovery01:55 – Origin story: from broadcast engineer to startup founder02:59 – Solving the challenge of video indexing with AI03:40 – Who uses Moments Lab? Customers in media, sports & enterprise04:27 – How AI video discovery saves time and boosts ROI08:21 – Success stories: broadcasters & global brands repurposing archives11:10 – Onboarding process: scanning, indexing & change management13:28 – Discovery Agent: AI that builds rough cuts and highlights16:20 – How AWS powers Moments Lab’s technology and partnerships17:43 – Channel partners: OEMs, system integrators & advisors18:46 – Where to learn more about Moments LabWhether you’re in media, sports, or brand marketing, this interview explores how AI is helping teams find, repurpose, and monetize video faster than ever. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Learn how community standards can shape an unregulated industry, why "mega-MSPs" risk losing their personal touch, and what it takes to transition from a technical founder to a CEO focused on growth and leadership.Topics & Time Codes:00:00 – Why MSP community matters in an unregulated industry01:13 – Growth at BASE Solutions and giving back to the MSP community02:25 – SMB clients, vendor partnerships & advisory board influence09:40 – Carving out a niche with law firms13:16 – From law firm IT to launching an MSP in 200916:01 – The risks and realities of starting an MSP20:11 – The role of peer groups and the rise of Tech Degenerates25:12 – Building community accountability and unofficial MSP standards27:27 – Mergers, acquisitions & the rise of mega-MSPs33:13 – Differentiation, niche focus, and client relationships36:46 – Shifting from technical founder to CEO leadership39:54 – Client success story: Growing a law firm from 12 to 100+ employees42:13 – How to connect with Atul & BASE Solutions👉 Don’t forget to like, comment, and subscribe for more MSP insights and IT channel conversations. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Brad shares critical legal insights every MSP and IT channel partner should know, from the dangers of using AI tools like ChatGPT to create contracts, to Master Service Agreement (MSA) pitfalls, client off-boarding risks, and how to protect your business when clients or vendors create liabilities.⏱ Episode Guide & Key Topics:00:01:00 – Meet Brad Gross: From hacker to prosecutor to “The Channel’s Lawyer” 00:03:30 – How Brad became the go-to attorney for many MSPs 00:05:00 – Who Brad represents: MSPs, SMBs, and beyond 00:08:15 – Master Service Agreements: Common traps & how to avoid them 00:12:20 – AI risks: Protecting MSPs from shadow IT and client mistakes 00:16:00 – Off-boarding dangers: Preventing financial and legal fallout 00:19:45 – Vendor contracts: Red flags MSPs should never ignore 00:22:00 – Emerging legal trends impacting MSPs right now 00:30:40 – Why AI can’t replace legal expertise in contracts 00:33:07 – Success story: How Brad’s firm saved a client from disaster 00:37:40 – Where to find Brad Gross online & at upcoming events A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

With AI adoption accelerating across industries, the data center “white space” is becoming more critical than ever. Ian explains what white space is, why it matters in modern IT environments, and how Eaton’s Power Advantage Partner Program can open new opportunities for resellers and MSPs.💡 Topics covered:00:00 – Introduction: AI and the data center connection 00:51 – Meet Ian Romeo (and his board game convention story!) 02:05 – What is “white space” in the data center? 03:29 – Why white space is vital in the AI era 04:46 – How Eaton’s White Space Team supports channel partners 06:25 – Real-world success story from the field 08:29 – How partners can learn more & join the program A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Adam and Jason share how their insurance industry background, Microsoft expertise, and go-giver mentality set them apart. They also tackle the big questions on AI adoption in regulated sectors, technology challenges facing insurance agencies, and why they believe education should extend not just to clients—but to other MSPs as well. Whether you’re an MSP, an insurance agency leader, or just curious about the intersection of IT services, compliance, and innovation, this episode offers valuable insights. Topics & Timecodes: 00:00 – 01:22 | Meet Kite Technology Group’s technical leaders Adam Atwell & Jason Gobbel 01:22 – 03:19 | Why focus on independent insurance agencies 03:09 – 05:22 | Jason’s unique perspective as a licensed insurance agent 05:22 – 09:28 | Biggest technology challenges facing insurance agencies 09:28 – 12:29 | Balancing security, compliance, and futureproofing for clients 16:00 – 17:41 | Microsoft 365 expertise & Adam’s Microsoft MVP recognition 22:57 – 25:08 | Kite’s go-giver approach to growth and educating peers 26:24 – 36:33 | AI in regulated industries: guiding safe and smart adoption 36:29 – 44:21 | Customer success stories that go beyond technology 44:21 – End | How to connect with Kite Technology Group A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Theresa shares her journey from leading channel sales and strategies at major tech companies to launching her own firm dedicated to helping organizations create high-impact partnerships.Discover what makes a partnership truly successful, the biggest mistakes companies make, and why executive buy-in is crucial. Theresa also dives into the evolving role of AI in partnership strategy, the rise and value of co-selling, and how trust drives business outcomes. Plus, hear her insights on uplifting women in tech and the companies setting the standard for inclusive leadership.Topics & Timecodes:00:00 – Introduction to Theresa Caragol & AchieveUnite 01:46 – Why Theresa Founded AchieveUnite 03:38 – Defining a Successful Partnership 07:24 – Common Mistakes in Partner Strategies 11:04 – AI as a Partnership Propeller & Industry Impact 16:24 – The Co-Selling Movement: Why You Can’t Go Alone 20:08 – Companies Leading in Partnership Excellence 23:29 – Events & Communities for Building Partnerships 24:44 – Uplifting Women in Tech & Inclusive Leadership 30:45 – Where to Find Theresa On the Road & How to Connect 32:01 – Final Advice on Prioritizing What Matters A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Together, they’ve launched a student-run Security Operations Center (SOC) that gives students real-world cybersecurity experience while keeping LSU secure 24/7 on a responsible budget. Learn how the initiative is expanding nationwide, offering a scalable, public-private blueprint for workforce development in cybersecurity.📌 Topics Covered & Time Stamps:00:00 – Introduction to LSU x TekStream Solutions partnership 01:12 – Why LSU wanted a student-run SOC 03:23 – How TekStream helped build a sustainable hybrid model 04:49 – Why TekStream embraced a public-private partnership 06:10 – Mentorship, hiring pipeline, and career development 08:30 – Cybersecurity threat landscape for universities 10:10 – Real-life threat detection success story 14:08 – Open to all majors: critical thinking over technical skills 18:44 – How students apply and onboard into the SoC 22:24 – The franchise model for universities nationwide 26:04 – Splunk and AWS’s role in supporting the program 29:01 – Advice for other schools that want to replicate this model 30:22 – TekStream’s customer verticals and mission 33:03 – How to get in touch with TekStream and LSU to learn more A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

💻 Port is the internal developer portal that streamlines workflows, boosts developer productivity, and keeps AI agents from going off the rails. Discover how Port reduces ticket bottlenecks, enhances collaboration across teams with varying skill levels, and empowers platform engineering teams to design scalable, compliant, and fully customizable experiences.🔥 TOPICS & TIMESTAMPS:00:00 – Intro: What is Port? 01:00 – The rise of internal developer portals 02:05 – Why teams choose Port over building their own portals from scratch 03:08 – Customization is key: Why every company is a snowflake 04:08 – Port’s AI-native advantage: Tackling the 80% of dev work beyond coding 05:35 – Avoiding “Agentic Chaos” in AI-powered engineering 07:00 – How Port integrates without adding complexity 08:25 – Supporting teams with varied skill levels 10:42 – Customer success story: Eliminating DevOps ticket backlogs 11:49 – Who is Port for? (Hint: not just large enterprises) 13:10 – How AWS supports Port’s mission 14:07 – The future: Autonomous Software Development Lifecycles 15:38 – Try Port for yourself: Free live demo access A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Host Katie Bavoso is joined by Channel Insider's Managing Editor Victoria Durgin and writer Jordan Smith to break down:⏱ 00:01:33 – The team's in-person coverage from major events like NerdioCon, SAS Innovate (featuring some icons from 1990's/early 2000's pop culture!), and Scale Computing Platform 2025. ⏱ 00:06:38 – Kaseya names Rania Succar as new CEO: What her outsider background means for the channel. ⏱ 00:09:12 – DOJ cracks down on Google’s acquisition of Wiz and HPE’s $14B Juniper Networks deal finally closes. ⏱ 00:12:13 – Intel layoffs cast doubt on U.S. chip foundry ambitions under new CEO. ⏱ 00:14:03 – Partner ecosystem trends: AI driving new alliances in cybersecurity, resilience, and recovery. ⏱ 00:17:04 – Partner programs evolve as traditional tiers fade and vendors seek stickier relationships. ⏱ 00:17:47 – The shifting definition of an MSP: Managed intelligence providers, MSSP integrators, and new business models. ⏱ 00:19:22 – Why the AI hype is slowing as companies wrestle with security, data governance, and real-world deployment. ⏱ 00:22:13 – The quantum computing threat looms: Post-quantum cryptography and cybersecurity race to stay ahead. ⏱ 00:25:15 – Cloud repatriation gains momentum as companies rethink workloads amid AI and compliance pressures. ⏱ 00:35:47 – Geopolitical tensions (Iran, Israel, U.S.) and uncertain tariffs: What partners need to know to protect business. Plus, the team shares where they’ll be on the road in Q3—and how to connect with Channel Insider!👉 Don’t miss this jam-packed episode to stay ahead of the trends shaping the channel. Like, subscribe, and follow for more channel news and insights! A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

👉 Key Topics Covered: (00:00:20) Juan introduces the mission of MSP Owners Group—a self-funded MSP rollup designed to empower both MSP business owners and employees, bridging the gap to the next era of the managed services industry Juan calls MSP 5.0. (00:04:07) Recent acquisitions, including ProdigyTeks and Cool Technology Group, and how leaders like Paco Lebron are shaping MSP OG’s culture-first approach.(00:09:33) Why culture matters: Juan explains how MSP OG is different from typical rollups, offering owners a soft landing while preserving company identity and providing equity opportunities for employees.(00:13:18) Employee equity and leadership development as differentiators in MSP OG’s rollup strategy.(00:23:04) Juan’s concept of MSP 5.0—business operations as a service, fast-moving tech shifts like AI, and how MSPs must evolve in the next five years.(00:30:03) How MSPs should approach AI, avoid shiny-object syndrome, and ensure technology investments align with real customer demand.(00:37:12) What’s next for MSP Owners Group in 2025—including more acquisitions and plans for a financing arm to support MSP partners. Juan shares personal motivations for creating MSP OG, aiming to protect the MSP community’s legacy while helping business owners find better ways to exit or grow—without sacrificing culture.If you’re an MSP owner considering your next move, curious about the future of the industry, or passionate about building sustainable businesses that empower people, this conversation is a must-listen. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Guest Rishi Bhargava, Co-Founder of Descope, is joined by Katherine Walther, Vice President of Innovation at MSP and Descope channel partner Trace3, who details her company's experience partnering with Descope to meet emerging customer demands. Walther explained how the partnership kicked off with a huge success when Trace3 needed to find a vendor that could solve a very specific and urgent problem for a customer.Together, they discuss: ⏱ 1:02 Why traditional CIAM tools fall short in today’s AI-driven landscape ⏱ 2:53 How Descope’s visual “Flows” simplify user journeys while preventing security mistakes ⏱ 6:17 Trace3’s firsthand experience deploying Descope for urgent client challenges ⏱ 8:11 How Descope helps secure AI agents and manage dynamic identity scenarios ⏱ 12:28 The importance of strong channel partnerships for delivering identity solutions ⏱ 15:55 How AWS powers Descope’s flexible, cloud-native CIAM platformIf you’re exploring modern identity security, or looking for ways to integrate AI safely into customer experiences, this conversation is a must-listen. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

In this Channel Insider: Partner POV episode, host Katie Bavoso interviews Nathan Davidson, Vice President of Partnerships at Five Star Technology Solutions, a solutions and services provider dedicated to K-12 education support. They explore how Five Star helps schools navigate tight budgets, evolving EdTech needs, AI adoption, and the complexities of CTO roles in education. Learn how Five Star partners with schools to provide trusted advisory services, efficient technology solutions, and support for long-term digital transformation.📌 Topics & Time Codes: 00:00 – Introduction to Nathan Davidson and Five Star Technology Solutions 01:57 – Nathan’s career journey from aspiring teacher to EdTech leader 05:45 – Five Star’s services for K-12: infrastructure, analytics, professional development 09:02 – The evolving role of CTOs in schools and their critical responsibilities 13:33 – How school IT leaders turn to Five Star for support 17:15 – Tackling tight school budgets with smart technology investments 23:27 – AI in education: trends, challenges, and professional development 26:30 – The pandemic’s impact on K-12 technology adoption 30:14 – Success stories: Supporting schools through the shift to remote learning A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

💡 Whether you’re AI-curious or hesitant, Adolfo shares practical insights on:What AI opportunities actually look like for SMBsHow Eaton’s “stack the rack” approach supports scalable AITools and resources available through the PowerAdvantage partner program👉 Learn how Eaton makes AI approachable, profitable, and partner-ready.🔗 Learn more: https://poweradvantage.eaton.com/ ⏱️ Topics & Time Codes:00:00 – Intro: Why AI is closer to your customers than you think00:35 – Meet Adolfo Morales and his role at Eaton01:14 – Helping partners combine Eaton solutions with AI use cases02:00 – The biggest misconception about AI in the channel03:14 – How SMBs are already using AI today03:43 – Identifying AI opportunities using keywords & verticals05:09 – “We are the body that protects the brain”: Eaton’s AI-ready infrastructure05:31 – Stack the Rack: Eaton's AI-capable hardware portfolio06:37 – Cybersecurity-certified power solutions and data cabling07:49 – Supporting partners new to selling both AI and power solutions08:39 – Why Eaton’s support extends beyond the sale09:24 – Final message to future partners: “You are not alone” A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Federico Charosky, Founder and CEO of Quorum Cyber, a fast-growing MSSP that’s gone all-in on Microsoft. Learn how this Scotland-born company scaled to over 400 employees, why it built its award-winning Clarity platform, and how it’s approaching AI across customer protection, internal services, and Microsoft Copilot tools. Federico also shares insights on Quorum Cyber's U.S. expansion strategy, vertical market wins in housing associations and higher education, the importance of growing talent in-house, and how a focus on outcomes—not just technology—sets Quorum Cyber apart. If you’re a cybersecurity professional, MSP, or Microsoft partner, this episode is packed with real strategies and inspiration.🕓 Time Stamped Topics:00:00 – Introduction to Federico Charosky and Quorum Cyber00:42 – Quorum’s founding story and Microsoft-centric mission04:30 – What is the Clarity platform and why it matters09:33 – Winning Microsoft’s MSSP of the Year Award12:22 – Expansion strategy into the U.S. and North America16:01 – How AI is being integrated into Quorum’s services22:03 – Microsoft partnership insights and transparency25:02 – Unique vertical success in housing associations and higher education29:00 – Real-world incident response: automotive espionage case33:01 – Why Quorum grows talent internally instead of hiring it externally36:00 – Philosophy on customer-first outcomes and responsible upselling40:00 – What’s next for Quorum Cyber: growth, OT, and identity security41:48 – Learn more at QuorumCyber.com and HelpFightBullies.com A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down once again with returning guest Terry Richardson, CRO of Blue Mantis , to unpack the company’s rapid expansion through strategic MSP acquisitions and its evolving business strategy. Richardson explains what impact he believes economic uncertainty in the U.S. will have on M&A through the rest of the year and into 2026Richardson also shares insights into Blue Mantis' recent flurry of acquisitions in Q1 2025, and how the company is enhancing its cybersecurity, networking, and telecommunications offerings amid a distributed workforce - especially in some key "underserved markets."🔹 Timestamps & Key Topics:00:00 – Intro: Blue Mantis’ explosive M&A momentum 01:33 – Recent acquisitions: Why Vermont MSPs? 02:20 – M&A strategy post-recapitalization 03:36 – Integration playbook: Tech stack & onboarding success 06:09 – Investments in networking & telecom: What’s driving it? 08:30 – What customers can expect from Blue Mantis 10:45 – Serving underserved markets in New England & New York 12:30 – Industry verticals showing growth (finance, healthcare, manufacturing) 13:41 – Is Blue Mantis a platform MSP? 16:35 – Advice for MSPs preparing for acquisition 19:00 – How Blue Mantis chooses who and when to acquire 21:35 – Top tech trends for 2025: Zero trust, hybrid cloud, AI, and resilience 25:00 – Long-term impact of COVID-19 on IT strategy 27:35 – Leading in times of uncertainty: Tariffs, market fluctuation, and customer trust 30:14 – M&A trends in the channel: What’s next? 31:48 – Cloud success stories: Helping clients optimize cloud spend 35:18 – Pitfalls of ungoverned cloud deployments 36:35 – What’s next for Blue Mantis in 2025?🎧 Available on YouTube, ChannelInsider.com, and podcast platforms. 👍 Don’t forget to like, subscribe, and follow for more expert insights from the IT channel world.#MSP #ChannelInsider #BlueMantis #MergersAndAcquisitions #Cybersecurity #Telecom #CloudSpend #PartnerPOV #TechStrategy #KatieBavoso #PlatformMSP #ITChannel #Networking #ManagedServices #digitaltransformation A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

This collaboration brings edge computing into OTAVA’s portfolio of offerings for the first time—positioning the company to lead in cloud-to-edge transformation.Watch as TJ shares how OTAVA identified the growing demand for edge solutions, how cultural alignment with Scale Computing helped seal the deal, and how it led to an exclusive three-way partnership with data protection giant Veeam.🔸 00:00 – Intro & announcement of OTAVA’s new partnership with Scale Computing 🔸 01:13 – Why Scale Computing? Culture fit and aligning on innovation 🔸 03:29 – The growing demand for edge computing 🔸 07:06 – Market growth: Edge computing and data protection valuation 🔸 09:22 – Scale vs Broadcom/VMware: Strategy, cost & customer value 🔸 13:15 – OTAVA’s exclusive edge-focused partnership with Scale Computing 🔸 15:39 – The Veeam connection: Exclusive distribution partnership explained 🔸 18:18 – OTAVA becomes a Platinum Veeam partner 🔸 20:00 – OTAVA’s expanded role at Scale Computing Platform//2025 🔸 22:00 – Edge computing verticals: Retail, healthcare, finance & even the NFL 🔸 24:20 – Cost uncertainty, tariffs & helping customers budget smarter 🔸 28:00 – OTAVA’s Secure Framework & Secure Score explained 🔸 32:00 – How security conversations have matured in 2025 🔸 34:00 – What’s next for OTAVA + how customers can get involvedWhether you're an MSP, channel partner, or enterprise IT leader, this episode delivers actionable insights on adapting to shifting technology demands with agility, security, and smarter strategy. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Belinda previously spent three years at an MSP, and while she felt supported and seen there, she noticed this was not the norm in the greater partner ecosystem. Belinda dives into the real reasons women exit tech—career pauses, lack of flexibility, outdated job postings, and underrepresentation. She also introduces BouncePoint’s initiatives, including a training platform for upskilling women during career gaps and a certification program for companies striving to become welcoming and empowering workplaces for women.If you're a woman in tech, a channel leader, or passionate about workforce diversity, this conversation is packed with valuable insight, resources, and inspiration.🎯 Topics & Timecodes: 00:00 – Introduction to Belinda Yax and Bounce Point 02:01 – Why Belinda launched Bounce Point in 2025 03:52 – The declining number of women earning tech degrees 04:44 – Why women are leaving the tech industry at higher rates than men 06:14 – Challenges for women in the channel and MSP space 07:51 – The importance of women’s voices in shaping future tech 08:46 – How job descriptions may unintentionally deter women 10:30 – Resume gaps and hiring bias 12:13 – BouncePoint’s training platform to help women stay updated during leave 14:30 – Why non-technical roles still belong in tech 16:09 – Making the leap from a stable job to founding a nonprofit 18:10 – How to support BouncePoint (partners, funding, feedback) 20:42 – What women considering a return to tech need to hear 22:32 – Why gender diversity still matters in a “genderless” industry 24:50 – Women in leadership: why we need more and how to foster it 28:29 – How women in tech can mentor and lift others up 31:03 – Making channel events more inclusive (puppies included!) 35:09 – How to connect with BouncePoint and Belinda Yax📌 Learn more at: https://bouncepoint.org 🔗 Connect with Belinda Yax: LinkedIn 🎧 Listen wherever you get your podcasts 📺 Subscribe to Channel Insider for more interviews like this A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Learn how Eaton empowers its partners with industry-leading products and comprehensive support—from hands-on training and presales assessments to deal registration and marketing funds. Whether you're an experienced reseller or new to selling power solutions, Eaton provides the tools, teams, and resources to help you succeed.📌 Topics & Time Codes:00:00 – Introduction: The infrastructure profitability challenge 00:34 – Guest intro: Sami Hussaini from Eaton 00:57 – What’s driving customer buying habits in infrastructure 01:10 – Key trends: Lithium-ion UPS & cybersecurity 02:09 – How solution providers can profit from lithium-ion UPS 02:57 – Top verticals for lithium-ion UPS: K–12, healthcare, enterprise 03:53 – Tools Eaton provides partners: battle cards, full solution support 04:12 – Growing your business with Eaton's partner-first approach 05:00 – Eaton’s one-stop-shop solutions with Tripp Lite acquisition 05:30 – Can new resellers succeed with Eaton? Yes—here’s how 06:23 – What’s next: New UPS product launches and innovations 07:06 – Advanced battery management 07:46 – Where to learn more and join: Eaton’s Power Advantage Partner Program 08:36 – Closing remarks 💼 From product education and technical resources to a fully stocked solution stack, Eaton is committed to helping partners boost revenue, reduce complexity, and serve customers with confidence. 🔗 Learn more about the Eaton Power Advantage Partner Program: PowerAdvantage.Eaton.com/ChannelInsider A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Learn how The 20 MSP is revolutionizing the managed services industry by focusing on standardization, community-driven collaboration, and building real wealth for MSP owners. CMO Crystal explains the secret to their success is putting people in their "magic" and letting them do what they do best. Get to know the patented security solutions offered by The 20 MSP, including one Tim says could have helped prevent major breaches at two of the country's biggest casino companies. Plus, you’ll hear inspiring success stories—including how one member went from working in his mother-in-law’s basement to closing an $800K client deal and expanding his team almost overnight! 🔗 Learn more at: the20msp.com (for customers) the20.com (for MSPs interested in joining) 📢 Like, comment, and subscribe for more insider conversations from across the channel. ⏱ CHAPTERS / TIME CODES00:00 – Intro to The 20 MSP and the Conkles 01:29 – What is The 20 MSP? Origin story & business model 02:14 – Difference between The 20 and The 20 MSP 03:56 – Why standardization leads to seamless M&A and low attrition 05:29 – How their model avoids the typical pitfalls of PE roll-ups 06:46 – Talent acquisition through integration 08:27 – What makes an ideal MSP acquisition target? 09:29 – Zero attrition and no earnouts: how they do it 10:27 – Putting people “in their magic” for success 11:06 – Patented helpdesk verification tool (post-MGM/Caesars hacks) 13:25 – How real-time human verification saves millions 15:04 – Story: From a mother-in-law’s basement to an $800K client deal 17:21 – How The 20 helps smaller MSPs scale and exit 18:56 – Visionary thinking vs. business operations 20:36 – The role of private equity in the MSP space 23:03 – Strategy: grow, then sell on your terms 25:00 – Recapping every 3–5 years to build long-term wealth 27:27 – Why it’s called “The 20” (Pareto Principle) 28:04 – Leveraging their scale to influence vendors and the channel 30:33 – Running a business as a married couple 33:13 – Tech trends they’re watching: AI, automation, cybersecurity 36:45 – Founder-led vs. PE-backed: preserving agility and trust 39:02 – Vendors they rely on: Kaseya, ConnectWise, Huntress & more 41:11 – What’s next: More acquisitions and life-changing opportunities 42:44 – Where to learn more about The 20 MSP and The 20 #MSP #ChannelInsider #PartnerPOV #The20MSP #TechMergers #PrivateEquity #FounderOwned #Cybersecurity #AI #Automation #ManagedServices #MSSP #ChannelGrowth #ITSupport #MergersandAcquisitions A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

In this episode of Partner POV, host Katie Bavoso speaks with Chari Rhoades, Vice President of Americas Channel and Partner Sales at Proofpoint, and Eric Kohl, Vice President of Global Vendor Engagement, Security and Networking at Ingram Micro, about a major milestone in the channel: ▶️ For the first time ever, partners can quote, sell, and order Proofpoint solutions directly through the Ingram Micro Xvantage™ digital experience platform. This move makes the provisioning of Proofpoint’s people-centric cybersecurity solutions easier and faster for partners to scale their security offerings and protect customers from threats like phishing, business email compromise, and insider risk. Chari and Eric also break down: - Why human-targeted threats are the most critical risk in cybersecurity today - How Proofpoint supports partners in educating customers about the human layer - Ingram Micro’s strategy to enable channel growth and security practice maturity - Vertical market opportunities and how partners can differentiate Presented by Channel Insider. Sponsored by Proofpoint and Ingram Micro. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

In this episode of Channel Insider: Partner POV, the Channel Insider editorial teams unites to break down the biggest news stories, trends, challenges, and opportunities that defined the IT channel in the first quarter of 2025. Join host Katie Bavoso, Managing Editor Victoria Durgin, and Writer Jordan Smith as they discuss and review everything from evolving partner strategies to the latest in AI-driven solutions, as well as where the industry is headed in Q2 and deeper into the year. This conversation is packed with insights for MSPs, VARs, and IT leaders and buyers. 🔍 Key Topics & Timestamps: 00:00 - Introduction: What shaped the IT channel in Q1 2025? Top stories from the first three months of the year 02:15 - Emerging partner strategies: Adapting to market shifts, customer demands, and what partners really want 06:00 - Reviewing predictions from Q4 of 2024 06:45 - AI and automation: The impact on IT services and cybersecurity 13:00 - Q1 surprises 15:20 - Challenges in cloud cost management and optimization 18:00 - Is the demand for AI cooling or just heating up? 20:05 - Success stories: Channel partners thriving in today’s market 24:50 - Predictions for Q2 and beyond 30:00 - Who and what to watch in Q2: Kaseya and HPE's blocked acquisition of Juniper Networks 35:00 - Where to find the Channel Insider team on the road in Quarter 2 or 2025 #ITChannel #MSP #TechTrends #CloudComputing #ChannelInsider #PartnerPOV A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Robbie Morrison, CEO of Velosio, to discuss how Velosio helps mid-market businesses navigate digital transformation, cloud migration, and AI adoption - especially during economically unstable times. Robbie dives into how Velosio partners with ISVs, their focus on industry-specific solutions (like horticulture!), and why targeting the C-level is key to tech adoption. 🔹 Key Topics Covered: ✔️ Velosio’s role in mid-market digital transformation ✔️ The surprising role of IT in modern horticulture 🌱 ✔️ How CFOs & CROs drive cloud and AI adoption ✔️ Helping businesses navigate economic disruption ✔️ Success stories & the future of AI in business 📌 Timestamps: 00:00 - Intro: Meet Robbie Morrison & Velosio 01:50 - What does Velosio do? 02:50 - Who are Velosio’s customers & key verticals? 04:00 - Why horticulture is a surprisingly high-tech industry 06:30 - The importance of working directly with CFOs & CROs 09:30 - Velosio's vendor partners and cloud-first approach and solutions 12:00 - Cloud migration: Choosing the right path for businesses 14:15 - Economic challenges & how real-time data helps companies adapt 18:50 - Working with independent software vendors (ISVs) 25:00 - AI & data readiness: The next big shift in IT 28:30 - A customer success story: Breaking down data silos 31:00 - Vendor partner and solution shoutouts 32:30 - Why businesses should consider Velosio as a partnerLearn more about Velosio at www.velosio.com A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

What does it take to scale an MSP into a national platform while keeping a local touch? Integris President, COO, and Board Member Glenn Mathis shares how the company navigated rapid growth through private equity and acquisitions, and the evolving IT landscape to create an enterprise level MSP built to better serve the small to medium sized customer market. In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Glenn to discuss how Integris serves regulated industries like community banks, how the MSP helps customers derive value from data, and what makes an MSP a true platform. They also explore key strategies for MSPs looking to grow and how private equity factors into the equation. 📌 Timestamps: 00:00 The Integris Growth Story 03:30 Scaling Through Mergers & Acquisitions 07:45 Keeping a Local Touch at a National Scale 12:00 AI, Automation & the Future of IT Services 18:30 Why Community Banks Are a Key Focus 25:00 Lessons for MSPs Looking to Scale 30:15 What Defines a True MSP Platform 35:40 Private Equity’s Role in MSP Growth 🔗 Learn more about Integris at integrisit.com 👍 Don't forget to subscribe to Channel Insider: Partner POV! A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Traditional keyword searches can often fall short of finding exactly what you're looking for, but Weaviate’s AI-powered semantic search enables faster, more accurate results—unlocking new insights from your data. In this episode of Partner POV, host Katie Bavoso sits down with Byron Voorbach, Field CTO of Weaviate, to explore how their open-source AI-native vector database is transforming the way businesses retrieve and analyze information. Hear about real-world applications, including how Weaviate enhances search for e-commerce, finance, legal, and even media asset management. Byron also shares a customer success story he says is a personal favorite and explains how Weaviate seamlessly integrates with existing infrastructures while maintaining top-tier security. If you're curious about the future of AI-driven search and want to learn how Weaviate can give your business a competitive edge, this is an episode you won’t want to miss! A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrendsIf you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected] more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.comConnect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.