The IT Channel’s Lawyer: Brad Gross on AI Risks, MSP Contracts & Avoiding Costly Legal Mistakes
If you’re an MSP leader, IT services provider, or channel partner, you cannot afford to miss this conversation. In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Brad Gross, founder and president of the Law Office of Bradley Gross, P.A.—widely known in the industry as “The Attorney of the Channel” for his in-depth knowledge of the managed solutions and services space.
Channel Insider: Partner POV · Brad Gross, Katie Bavoso
Audio is streamed directly from the publisher (cdn.simplecast.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Brad shares critical legal insights every MSP and IT channel partner should know, from the dangers of using AI tools like ChatGPT to create contracts, to Master Service Agreement (MSA) pitfalls, client off-boarding risks, and how to protect your business when clients or vendors create liabilities.
⏱ Episode Guide & Key Topics:
00:01:00 – Meet Brad Gross: From hacker to prosecutor to “The Channel’s Lawyer”
00:03:30 – How Brad became the go-to attorney for many MSPs
00:05:00 – Who Brad represents: MSPs, SMBs, and beyond
00:08:15 – Master Service Agreements: Common traps & how to avoid them
00:12:20 – AI risks: Protecting MSPs from shadow IT and client mistakes
00:16:00 – Off-boarding dangers: Preventing financial and legal fallout
00:19:45 – Vendor contracts: Red flags MSPs should never ignore
00:22:00 – Emerging legal trends impacting MSPs right now
00:30:40 – Why AI can’t replace legal expertise in contracts
00:33:07 – Success story: How Brad’s firm saved a client from disaster
00:37:40 – Where to find Brad Gross online & at upcoming events
A new episode of Channel Insider: Partner POV is released every other Thursday.
Watch the interview on YouTube @ChannelInsider_NewsAndTrends
If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected]
For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com
Connect with Channel Insider on LinkedIn.
Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.
The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.
Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.