Changing The Industry Podcast

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Recorded live from Vision Hi-Tech Training and Expo in Kansas City, David and Lucas are joined by Sunil Patel, Co-founder and CEO of Tekmetric, one of the fastest-growing automotive repair shop management systems on the market, Tekmetric. They discuss a whole host of topics, including mindset, facing challenges, and how to deal with and even thrive when change happens. Lucas randomly decides to get political halfway through and David faces his own mortality somewhere towards the end. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode recorded live at Vision Hi-Tech Training and Expo 2022 in Kansas City, Lucas and David are joined by Phil Norvold, the owner of Max-Bilt Off-Road and Manufacturing in Eau Claire, Wisconsin and Jamie Kane, Brand Specialist at Legends Marketing.They discuss what it’s really like to build the vehicles you see at SEMA, shops tearing other shops down, a little branding, a little marketing, some web 3.0, and a crazy "worst-nightmare" story for any shop owner.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David sits down with award-winning speaker, published author, and CEO and founder of AppFueled, Jeremy Glassco. AppFueled uses an innovative “app builder” platform and a development team of app ninjas to craft custom-branded mobile apps exclusively for auto repair shop professionals nationwide.Having written The Ultimate 5-Step Auto Repair Marketing Guide, which is available at appfueled.com/book, Jeremy was able to bring a unique insight to customer retention and remarketing to your existing database. Although they do discuss his software, if you’re into advertising your business, branding, and really, all things marketing, you’re definitely going to enjoy this conversation. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Lucas credits his success to the help of his business coach, Rick White of 180biz. In addition to a business coach like Rick White, you can also hire a coach to help service advisors. But what about hiring a coach to help guide and train your individual technicians to become better at their jobs? We discuss this idea and much more with Scott Shotton, the owner of The Driveability Guys. In addition to performing mobile diagnostics and programming for local repair shops in the DeKalb Illinois area, Scott also helps the Illinois EPA’s vehicle emissions testing program and conducts automotive training all over the country. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros FCP Euro is an online retailer that specializes in selling the best quality parts for European vehicles, industry-leading customer service, and what is frankly a ridiculous Lifetime Replacement Guarantee. They operate under one core principle: if they wouldn’t put it on their own vehicles, they won’t sell it to you. What does it take to build an organization like FCP Euro? And as an online retailer, how do they fit as a supplier to a professional repair shop? In this episode, Lucas and David discuss these topics and much more with FCP Euro’s Event Director Nathan Brown and Commercial Manager, Dan Grilli. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David sit down with Daniel Clodfelter.Daniel is currently a technician with Legendary Automotive And Truck Repair Service (http://legendaryfl.com) in Fort Meyers Florida. Before making the jump to an independent repair facility, he spent time working at GM and Ford dealerships.He also helps manage a FB group with over 5200 automotive professionals in it and has a pulse on the current mindset of professional automotive technicians everywhere.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David sit down with Mike Willever, a retired special agent with the United States federal government with 25 years of experience conducting investigations into a broad variety of criminal activity. He is now the host of the Active Self Protection Podcast (https://activeselfprotection.com/podcast/) where you can hear true stories of life or death self-defense encounters from the men and women that lived them.You can learn more about Active Self Protection here:Website: https://activeselfprotection.comYouTube Channel: https://www.youtube.com/c/activeselfprotectionAre you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros As more shops switch to handheld devices instead of paper repair orders, VoIP phones instead of landlines, and cloud-based software that requires a reliable internet connection, setting up the network correctly is becoming incredibly critical.David and Lucas sit down with Chris Sherwood of Crosstalk Solutions to get his 18 years of experience in network administration and security, and VoIP and PBX consultation.Check out Crosstalk Solutions on YouTube by clicking here: https://www.youtube.com/channel/UCVS6ejD9NLZvjsvhcbiDzjwCheck out their website by clicking here: https://www.crosstalksolutions.com/Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas sits down with Adam Huber, the co-founder of ClarityCoat a leader in producing peelable paint for the auto body industry selling their product in 28 countries around the world.Adam is also the host of The Auto Body Podcast Presented by ClarityCoat where they interview industry professionals and provide a fresh take on looking into the mind of modern collision repair. Adam and Lucas are also joined by the venerable Dutch Silverstein, the owner of A&M Auto Service in Pineville NC. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David & Lucas sit down with Seth Thorson, Owner and President of Eurotech Automotive Repair which has several locations in Minnesota. He also owns LMV Bavarian (https://lmvindbavarian.com/), which is an independent technical information service for vehicles manufactured by BMW.Interestingly enough, David has Seth blocked on social media.What would cause David to block a successful and prominent business owner like Seth?Listen to find out! Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Lucas and David were joined by Dan Topel and ACA’s Female Shop Owner of the Year, Tara Topel of Topel’s Towing & Repair in Lake Mills, Wisconsin. Recorded live at AAPEX 2021, both Lucas and the Topels recount the struggle and challenges in navigating the complexities of building their own shops.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros You’re short-staffed and desperate to get someone in the door. You put out an ad, conduct the interviews, and are lucky to get someone hired. Weeks later, you’re ready to fire your newly hired technician.What caused it so that it can be prevented in the future?In this episode recorded at AAPEX 2021, Lucas and David sit down with Tom Schearer of Schearer Sales and Service and Bill Nalu of Interstate Auto Care to discuss this very thing. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas speaks with Monique Mondragon, Sales Manager at Shop-Ware, about setting goals that actually mean something and the value of building relationships before getting a sale. He’s joined once again by Scott Pelava of Lonsdale Auto Works and since this was recorded live at the TOOLS conference, David chimes in a few times with a comment or two through YouTube.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode recorded at the TOOLS conference, Lucas sits down with the founder of the Auto Shop Owners Group and the owner of Lonsdale Auto Works in Lonsdale Minnesota, Scott Pelava. He’s joined again by Tom Schearer of Schearer Sales and Service as well as Corey Whisler, the owner of Blue Mountain Car Care in Newburg, Pennsylvania. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, recorded live at the TOOLS Conference, Lucas sits down with Kip Nuesch, Product Sales Specialist at Advance Auto Parts and overall swell guy and owner of Schearer's Sales and Service in Allentown, PA, Tom Schearer.They discuss the problem of readying a shop to deal with emerging technologies, training for it, and the danger in both early adoption and ignoring it entirely. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David and Lucas had the opportunity to sit down with one of the resident experts within the Auto Shop Owners Group, Bill Hill, the owner of Mighty Auto Pro in Medina, OH.Bill is always a wealth of information so getting the chance to pick his brain was a real treat.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, recorded live at the TOOLS conference, David and Lucas sit down with Adam Rath of Allied Automotive in Allentown, PA, to discuss leadership within our shops.Who is the leader in your shop?What happens if you, as the owner, aren't around or are able to take the helm?Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Are they called roaches or palmetto bugs?Are we getting dumber as a society?Do all VW Golf drivers drink pumpkin spice lattes? David & Lucas tackle these topics and more with Bret Fadely of Fadely's Auto Masters in York, PA, and Adam Rath of Allied Automotive in Allentown, PA recorded live at the TOOLS conference put on by the AASP-PA. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros David and Lucas sit down with Jaron Kleber, NAPA TRACS Regional Sales Manager for the Southeast and Southwest Divisions.Listen to Jaron make a very passionate case for NAPA TRACS, as well as dispel misconceptions about the software and answer many of the arguments out there against using them. If you’re a newer shop or you’re considering switching your SMS, you don’t want to skip this episode. Contact/social media:David's Email: [email protected]' Email: [email protected] Website: http://www.theasogpodcast.comInstagram: https://www.instagram.com/theasogpodcast/Facebook: https://www.facebook.com/ASOGPodcast/Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David sit down with Brett Kinsfather, the Business Development Manager at Shopmonkey.They discuss Shopmonkey and shop management systems in general, but they go well beyond it. If you’re looking to switch your SMS, you’ll definitely want to listen to this episode. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David sit down with two of the nicest people in marketing, Brian & Kim Walker of Shop Marketing Pros. We discuss what got them into the business, the future of marketing, and the critical mistakes shop owners are making when they hire a marketing agency or website company.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David and Lucas sit down with Chuck Searles, the President of the Automotive Management Institute.AMI has been committed to improving soft skills within the automotive industry and has now introduced a new and unique program, unlike anything we’ve seen before.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David & Lucas speak with Erik St. Pierre, Co-Founder & COO of PartsTech, an electronic cataloging system that has absolutely taken the automotive industry by storm. Erik discusses the challenges in bringing all the innovations that shop owners ask for to their program. Check them out at https://www.partstech.com/Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David and Lucas sit down with Jake Olsen, Sales Director with WHI Solutions, the maker of Nexpart, the #1 Automotive e-Commerce Solution in North America. Jake talks about the Multi-seller platform that they recently introduced and in classic ASOG podcast fashion, the conversation gets slightly derailed halfway through. https://www.whisolutions.com/A post-sign-up Multi-Platform tutorial: https://youtu.be/b9SJUAitDMEAre you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros David and Lucas try to capture the type of conversations you have with vendors while making your way through the trade show floor. In this episode, they speak with Cavan Robinson from ShopBoss and Jesse Meddaugh from 360 Payment Solutions to discuss their industries, common challenges and frustrations, and their new integration.https://www.360payments.com/https://shopboss.net/Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Lucas attended the Ratchet and Wrench Management Conference in Minneapolis, Minnesota as a runner-up of the Ratchet and Wrench All-Star award. He was able to sit down and have a candid and unedited conversation with Jimmy Alauria, the owner of 3A Automotive & Diesel in Phoenix , AZ, Jason Stretch, the owner of Legendary Automotive and Truck Service LLC, and Master Technician Judson Stagnero of Double A Automotive in Backus, Minnesota on what value an event like the management conference can bring. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros This week we speak with the host of the Flat Rate Tech Podcast.In his September 13, 2021 episode he talked about opening his own shop. Wanting to set the record straight, and maybe provide him a few things he hadn't considered, Lucas and David reached out to him. He graciously joined them for this conversation every tech considering opening their own shop should hear. Contact/Social MediaEmail: [email protected]: HTTP://Asog.siteFacebook: https://www.facebook.com/ASOGPodcastInstagram: https://www.instagram.com/theasogpodcast/Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, we speak with Kylan Moore, the owner, and operator of Lonnie’s Tire in Independence, MO.Kylan shares his story of recovering from addiction and we discuss whether or not to hire someone that’s recovering themselves. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, we sit down with Eduardo Trevino, the owner of Kanuga Tire & Auto in Hendersonville, NC.Eduardo tells his story going from management trainee for a regional chain, to struggling shop owner, to eventually finding his ideal role within his business. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Director of Ideation at Dorman Products, Lester Kovacs discusses Dorman's approach to quality as well as what they're doing about their past reputation.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David & Lucas are joined by Chris Martino with Opus IVS and Trained by Techs, as well as Dusty Harrison, the shop foreman at E1 Motorsports in Houston Texas.They set out with the intent of talking about technician ego, but as things sometimes go, that got derailed. What follows is Chris and Dustin’s opinions on several diagnostic tools as well as a scathing review of David's diagnostic abilities as it relates to Ford's 5.4-liter timing issues.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Payroll day is approaching, the tax collector is calling, and your parts bills are due. Facing all that, you make your phone calls to sell the little bit of work you have in your shop. When the customer asks, “what would you do?”, what are you going to say? Are you going to give them an honest assessment and possibly end up with a small sale or no sale at all? Or, are you going to try to talk them into buying everything on the estimate?If you’re not doing the selling yourself, what do you expect your service advisor to do? If they’re on the edge of making or losing a big bonus, how do you think they’ll react?To have this conversation, we’re joined by Lauralee Schmidt of Schmidt Auto Care in Springboro, Ohio. Are ethical questions black and white or do we live in a world of gray? Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros This is part two of our conversation with Sean Tipping of the Automotive Diagnostic Podcast which you can check out at autodiagpodcast.com and former shop owner and now diagnostician Adrian Lowes.Explicit Language Warning: Lucas decided to drop a whole mess of F-bombs halfway through the episode.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros When David and Lucas started this podcast, one of their goals was to capture the conversations you tend to have in between sessions at events like ASTE, Vision, or AAPEX. These conversations are usually candid, unfiltered, and almost always eye-opening. No single episode more encapsulates what they wanted to capture than this conversation with Sean Tipping of the Automotive Diagnostic Podcast and former shop owner and now automotive diagnostician extraordinaire Adrian Lowes.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, we speak to the former owner of his own shop and now the shop foreman at E1 Motorsports in Houston Texas, Dusty Harrison. Dusty shares some very personal stories and as well as the lessons he learned from some of the darkest moments in his life. WARNING: This episode is completely loaded with explicit language.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, industry veteran Jeff Compton and industry coach Rick White of 180Biz discuss bonus-laden pay plans, production bonuses, and the treatment of technicians when they attempt to leave for other employers. As an industry veteran and someone that isn't a shop manager or a shop owner, Jeff brings his perspective on what is routinely recommended to shop owners as ways to increase production in their shops.Rick White brings his perspective as someone that has worn almost every hat in the industry. Speaking with struggling shop owners every day, Rick pushes back on widely held perceptions by technicians about the intent of shop owners as they begin to make changes in their business. Listen to Jeff's previous episode: https://www.theasogpodcast.com/1182755/8483708-asog-podcast-ep-33-this-industry-is-f-k-d-with-jeff-comptonListen to Rick's previous episode: https://www.theasogpodcast.com/1182755/5648302-asog-podcast-ep-1-phone-shoppers-w-rick-white-of-180bizLearn more about Rick at http://180biz.com.Watch Rick's AMA clips on our YouTube channel: https://youtube.com/playlist?list=PL_LyklpV6MheBFOMlMRH40W2dDPifZMNCAre you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, recorded live from ETI ToolTech 2021 in Austin Texas, we speak to Dirk Fooks, the Director of Technical Programs & Services at I-CAR.The repair industry is facing a fundamental change, unlike anything it's seen in its history. This is different than the move from carburetors to fuel injection or the introduction of onboard diagnostic systems.Instead, this is a move that completely changes the vehicle's mode of propulsion. As the internal combustion engine is phased out, training becomes imperative for the automotive service professional. But, what about the shops that decide they don’t need to bother?What about those that are willing to work on electric vehicles, but haven't invested in proper tooling or training? Is the solution more government regulation? Dirk proposes a solution to the problem of under-equipped, untrained shops flooding the market with poorly executed, cut-rate services.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, recorded live from ETI ToolTech 2021 in Austin Texas, we speak to Chuck Searles, the President of the Automotive Management Institute (amionline.org).As an organization that provides and promotes qualified business education centered around the success of automotive service repair professionals, AMI stands at the forefront of this ever-changing industry.So, in their view, what does the future hold?Chuck gives his perspective on what the advancement of technology means for the average shop owner, manager, service advisor, and technician.Take a look around at your shop.Is it pivoting to keep up with everything that’s on the horizon? Or, is your shop the next Blockbuster?Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, recorded live from ETI ToolTech 2021 in Austin Texas, we speak to George Lesniak, the director of sales and training at Autel USA.Every shop owner and technician that thinks they can sit on the sidelines and see how the proliferation of ADAS is going to play out is in for a rude awakening.Even those shops that choose to avoid investing in the equipment for ADAS will face the liability of possibly compromising critical safety systems simply for touching regularly repaired systems such as brakes, tires, steering, and suspension.George dives into what that means for every shop owner and technician looking to avoid becoming irrelevant or a significant liability in the next 3-5 years.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, recorded live from ETI ToolTech 2021 (https://www.etools.org/page-1851955) in Austin Texas, we speak to the CEO of Cutting Edge Automotive Solutions, Lee Locklear.Cutting Edge Automotive Solutions is a company that is looking to disrupt the traditional tool distribution model of having tool trucks making weekly visits and instead introduces a model that gets you the right tool in your hands when you need it. They also distribute Texa Diagnostic Equipment which offers OE-level ADAS equipment and a line of scan tools that lets you connect to almost anything that has a module.Our conversation with Lee encompassed several topics, including an offer from SP Tools that allows shops to equip an apprentice looking to get into the field at a serious discount. Find out more about Cutting Edge Automotive Solutions: https://ceasusa.com/Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Albert Einstein said, “we can not solve our problems with the same thinking we used when we created them”.How important is your mindset in your daily life?Are you dictating how you’re going to think, feel, and act or are you allowing others to dictate it for you? I’ll be frank, we all deal with huge piles of BS. Some more than others. And yet, while some are waiting for the storm to pass, others have learned to dance in the rain.What goes into that mindset? Well, we learned just that when we sat down with Tonnika Haynes, the owner of Brown’s Automotive in Chapel Hill, NC. Tonnika tells us how she navigates through the inevitable trials of life. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David sit down with Jill Trotta, the Vice President & GM of Industry, Sales, and Certification at RepairPal. Jill was asked to be on the podcast in order to navigate a whole host of landmine topics. The result?Jill and Lucas do a great job of discussing difficult subjects while David proceeds to burn every bridge he could find. Or maybe not… We’ll see how folks react. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David and Lucas sit down with a former Master level Automotive Technician and now a renowned educator and owner of Farpoint Farms and the Farpoint Farms YouTube channel. He talks about a whole host of different topics from scan tools and toolboxes to cheap cigar reviews. Erik brings his perspective now that his wrenching days are behind him as to what he sees are the challenges facing students trying to enter the automotive field today. You can check out all of Erik's content on his YouTube Channel! https://www.youtube.com/c/FarpointFarmsAre you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David sit down with Jeff Compton, a 23 year veteran of the automotive industry. Jeff has worked on everything from Caterpillar D9 Bulldozers to light-duty automotive, and everywhere from tractor-trailers on the side of the road, to 2 bay independent repair shops, to 20 bay Chrysler dealerships.Jeff is extremely opinionated and brings his experience and perspective to the table on what is plaguing the industry and what he sees as solutions to these problems. Although his opinions didn't go completely unchallenged, you’ll likely find his thoughts to be eye-opening as to what may be the prevailing opinion of a lot of experienced technicians in the field today. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas sits down with Jay Goninen, the Founder & President of Find A Wrench, a firm that focuses on finding technicians and mechanics for dealerships, fleets & independent repair shops all across the country.Jay and Lucas discuss the technician shortage, what they think is causing it and the steps they’re taking to remedy the situation. As a recruiter, Jay has particular insight into the unique challenges independent repair shops are facing as it relates to career progression, on-boarding, and compensation packages.You can listen to Jay on his own podcast, Beyond The Wrench Podcast at https://wrenchway.com/beyond-the-wrench-podcast/.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David and Lucas are joined by Brandon Steckler, an instructor and curriculum developer with WorldPac. He’s also a contributing editor with MotorAge magazine and has hands-down the best pressure waveform class available right now. Brandon has spent the better part of 20 years working in both dealerships and independent repair shops and provides critical advice to technicians looking to turn their J-O-B into a worthwhile career. For shop owners, he brings a technician’s perspective from someone that has made it his lifelong goal to never stop learning. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David had the honor of sitting down with Natalie Rothman, the Executive Vice President and Chief Human Resources Officer for Advance Auto Parts.Natalie was serving as a Senior Director in Human Resources with PepsiCo when she was recruited by the CEO and Chairman of the Board of Advance Auto Parts to lead the human resources department. As you can imagine, this is no small task. Advance Auto Parts is a 10 Billion dollar company with over 70,000 employees. She helped enact change within the company by rebuilding the C-suite team while recruiting top talent and putting them into key leadership positions. She also had a positive impact on the company’s well-established eighty-eight-year-old culture by improving diversity representation, enhancing the team member experience, and building a stronger employer brand. Listen to the specific tactics she employed to make this happen and her advice to small businesses. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David & Lucas are joined by Tanner Brandt of AutoDiag Clinic in Greenville, SC.Tanner who deals with both independent repair shops and dealerships gives his perspective on what he feels are the problems plaguing independent repair shops and how he would go about fixing them.He also gives his scan tools picks and attempts the impossible...... Defending Dorman.Find out more about Tanner at https://www.autodiagclinic.com/.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros What goes through the mind of an A-level technician when they’re about to put in their notice?What drove them to the point where they finally decide to leave?Are they leaving the industry? Are they doing to another shop for better pay? Better benefits? Maybe a better schedule?Lucas and David sat down with Cody Gaddie of Cody’s Auto Diagnostics in Tuscon, AZ to have this discussion. Cody started his career as an entry-level technician and worked his way up to become his company’s lead diagnostician.But, he ended up leaving for another shop and eventually had to go out on his own as a mobile diagnostician. Cody speaks candidly on why he eventually moved out of a shop and now works for himself. You can get more of Cody on his YouTube channel: Click Here Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros You’re flooded with cars at your shop, the phones are ringing off the hook, and everyone is approving the work that you’re estimating. Excited, you put an ad out to hire another technician and then…Nothing.You get suggestions from ASOG on where to advertise, you double your ad spend, and you ask every tool truck driver for leads and still, you can’t seem to find someone. This isn’t just a problem for you. It seems everyone is having trouble staffing their stores with qualified technicians.But, have you ever gotten a technician's perspective on the problem?Who is to blame for the shortage of technicians?Well, David & Lucas sat down with some of the most influential technicians in the industry today to gain their views on the issue. First up is Mario Rojas, a diagnostician working at Autobahn Performance in Oakland Park, Florida.Mario also shares his knowledge with other technicians on his YouTube channel, Super Mario Diagnostics.In this episode, he speaks candidly on what he believes are the problems plaguing our industry and what will ultimately attract top talent to your shop.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show