Changing The Industry Podcast

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, we speak to the former owner of his own shop and now the shop foreman at E1 Motorsports in Houston Texas, Dusty Harrison. Dusty shares some very personal stories and as well as the lessons he learned from some of the darkest moments in his life. WARNING: This episode is completely loaded with explicit language.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, industry veteran Jeff Compton and industry coach Rick White of 180Biz discuss bonus-laden pay plans, production bonuses, and the treatment of technicians when they attempt to leave for other employers. As an industry veteran and someone that isn't a shop manager or a shop owner, Jeff brings his perspective on what is routinely recommended to shop owners as ways to increase production in their shops.Rick White brings his perspective as someone that has worn almost every hat in the industry. Speaking with struggling shop owners every day, Rick pushes back on widely held perceptions by technicians about the intent of shop owners as they begin to make changes in their business. Listen to Jeff's previous episode: https://www.theasogpodcast.com/1182755/8483708-asog-podcast-ep-33-this-industry-is-f-k-d-with-jeff-comptonListen to Rick's previous episode: https://www.theasogpodcast.com/1182755/5648302-asog-podcast-ep-1-phone-shoppers-w-rick-white-of-180bizLearn more about Rick at http://180biz.com.Watch Rick's AMA clips on our YouTube channel: https://youtube.com/playlist?list=PL_LyklpV6MheBFOMlMRH40W2dDPifZMNCAre you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, recorded live from ETI ToolTech 2021 in Austin Texas, we speak to Dirk Fooks, the Director of Technical Programs & Services at I-CAR.The repair industry is facing a fundamental change, unlike anything it's seen in its history. This is different than the move from carburetors to fuel injection or the introduction of onboard diagnostic systems.Instead, this is a move that completely changes the vehicle's mode of propulsion. As the internal combustion engine is phased out, training becomes imperative for the automotive service professional. But, what about the shops that decide they don’t need to bother?What about those that are willing to work on electric vehicles, but haven't invested in proper tooling or training? Is the solution more government regulation? Dirk proposes a solution to the problem of under-equipped, untrained shops flooding the market with poorly executed, cut-rate services.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, recorded live from ETI ToolTech 2021 in Austin Texas, we speak to Chuck Searles, the President of the Automotive Management Institute (amionline.org).As an organization that provides and promotes qualified business education centered around the success of automotive service repair professionals, AMI stands at the forefront of this ever-changing industry.So, in their view, what does the future hold?Chuck gives his perspective on what the advancement of technology means for the average shop owner, manager, service advisor, and technician.Take a look around at your shop.Is it pivoting to keep up with everything that’s on the horizon? Or, is your shop the next Blockbuster?Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, recorded live from ETI ToolTech 2021 in Austin Texas, we speak to George Lesniak, the director of sales and training at Autel USA.Every shop owner and technician that thinks they can sit on the sidelines and see how the proliferation of ADAS is going to play out is in for a rude awakening.Even those shops that choose to avoid investing in the equipment for ADAS will face the liability of possibly compromising critical safety systems simply for touching regularly repaired systems such as brakes, tires, steering, and suspension.George dives into what that means for every shop owner and technician looking to avoid becoming irrelevant or a significant liability in the next 3-5 years.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, recorded live from ETI ToolTech 2021 (https://www.etools.org/page-1851955) in Austin Texas, we speak to the CEO of Cutting Edge Automotive Solutions, Lee Locklear.Cutting Edge Automotive Solutions is a company that is looking to disrupt the traditional tool distribution model of having tool trucks making weekly visits and instead introduces a model that gets you the right tool in your hands when you need it. They also distribute Texa Diagnostic Equipment which offers OE-level ADAS equipment and a line of scan tools that lets you connect to almost anything that has a module.Our conversation with Lee encompassed several topics, including an offer from SP Tools that allows shops to equip an apprentice looking to get into the field at a serious discount. Find out more about Cutting Edge Automotive Solutions: https://ceasusa.com/Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Albert Einstein said, “we can not solve our problems with the same thinking we used when we created them”.How important is your mindset in your daily life?Are you dictating how you’re going to think, feel, and act or are you allowing others to dictate it for you? I’ll be frank, we all deal with huge piles of BS. Some more than others. And yet, while some are waiting for the storm to pass, others have learned to dance in the rain.What goes into that mindset? Well, we learned just that when we sat down with Tonnika Haynes, the owner of Brown’s Automotive in Chapel Hill, NC. Tonnika tells us how she navigates through the inevitable trials of life. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David sit down with Jill Trotta, the Vice President & GM of Industry, Sales, and Certification at RepairPal. Jill was asked to be on the podcast in order to navigate a whole host of landmine topics. The result?Jill and Lucas do a great job of discussing difficult subjects while David proceeds to burn every bridge he could find. Or maybe not… We’ll see how folks react. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David and Lucas sit down with a former Master level Automotive Technician and now a renowned educator and owner of Farpoint Farms and the Farpoint Farms YouTube channel. He talks about a whole host of different topics from scan tools and toolboxes to cheap cigar reviews. Erik brings his perspective now that his wrenching days are behind him as to what he sees are the challenges facing students trying to enter the automotive field today. You can check out all of Erik's content on his YouTube Channel! https://www.youtube.com/c/FarpointFarmsAre you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David sit down with Jeff Compton, a 23 year veteran of the automotive industry. Jeff has worked on everything from Caterpillar D9 Bulldozers to light-duty automotive, and everywhere from tractor-trailers on the side of the road, to 2 bay independent repair shops, to 20 bay Chrysler dealerships.Jeff is extremely opinionated and brings his experience and perspective to the table on what is plaguing the industry and what he sees as solutions to these problems. Although his opinions didn't go completely unchallenged, you’ll likely find his thoughts to be eye-opening as to what may be the prevailing opinion of a lot of experienced technicians in the field today. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas sits down with Jay Goninen, the Founder & President of Find A Wrench, a firm that focuses on finding technicians and mechanics for dealerships, fleets & independent repair shops all across the country.Jay and Lucas discuss the technician shortage, what they think is causing it and the steps they’re taking to remedy the situation. As a recruiter, Jay has particular insight into the unique challenges independent repair shops are facing as it relates to career progression, on-boarding, and compensation packages.You can listen to Jay on his own podcast, Beyond The Wrench Podcast at https://wrenchway.com/beyond-the-wrench-podcast/.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David and Lucas are joined by Brandon Steckler, an instructor and curriculum developer with WorldPac. He’s also a contributing editor with MotorAge magazine and has hands-down the best pressure waveform class available right now. Brandon has spent the better part of 20 years working in both dealerships and independent repair shops and provides critical advice to technicians looking to turn their J-O-B into a worthwhile career. For shop owners, he brings a technician’s perspective from someone that has made it his lifelong goal to never stop learning. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David had the honor of sitting down with Natalie Rothman, the Executive Vice President and Chief Human Resources Officer for Advance Auto Parts.Natalie was serving as a Senior Director in Human Resources with PepsiCo when she was recruited by the CEO and Chairman of the Board of Advance Auto Parts to lead the human resources department. As you can imagine, this is no small task. Advance Auto Parts is a 10 Billion dollar company with over 70,000 employees. She helped enact change within the company by rebuilding the C-suite team while recruiting top talent and putting them into key leadership positions. She also had a positive impact on the company’s well-established eighty-eight-year-old culture by improving diversity representation, enhancing the team member experience, and building a stronger employer brand. Listen to the specific tactics she employed to make this happen and her advice to small businesses. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David & Lucas are joined by Tanner Brandt of AutoDiag Clinic in Greenville, SC.Tanner who deals with both independent repair shops and dealerships gives his perspective on what he feels are the problems plaguing independent repair shops and how he would go about fixing them.He also gives his scan tools picks and attempts the impossible...... Defending Dorman.Find out more about Tanner at https://www.autodiagclinic.com/.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros What goes through the mind of an A-level technician when they’re about to put in their notice?What drove them to the point where they finally decide to leave?Are they leaving the industry? Are they doing to another shop for better pay? Better benefits? Maybe a better schedule?Lucas and David sat down with Cody Gaddie of Cody’s Auto Diagnostics in Tuscon, AZ to have this discussion. Cody started his career as an entry-level technician and worked his way up to become his company’s lead diagnostician.But, he ended up leaving for another shop and eventually had to go out on his own as a mobile diagnostician. Cody speaks candidly on why he eventually moved out of a shop and now works for himself. You can get more of Cody on his YouTube channel: Click Here Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros You’re flooded with cars at your shop, the phones are ringing off the hook, and everyone is approving the work that you’re estimating. Excited, you put an ad out to hire another technician and then…Nothing.You get suggestions from ASOG on where to advertise, you double your ad spend, and you ask every tool truck driver for leads and still, you can’t seem to find someone. This isn’t just a problem for you. It seems everyone is having trouble staffing their stores with qualified technicians.But, have you ever gotten a technician's perspective on the problem?Who is to blame for the shortage of technicians?Well, David & Lucas sat down with some of the most influential technicians in the industry today to gain their views on the issue. First up is Mario Rojas, a diagnostician working at Autobahn Performance in Oakland Park, Florida.Mario also shares his knowledge with other technicians on his YouTube channel, Super Mario Diagnostics.In this episode, he speaks candidly on what he believes are the problems plaguing our industry and what will ultimately attract top talent to your shop.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, the conversation between Dutch Silverstein, the Owner of A&M Auto Service in Pineville, NC, Bill Nalu, the Owner and President of Interstate Auto Care in Madison Heights, MI, and Matt Skundrich, the Owner of Mobile Advanced Diagnostics and Programming in Orlando, Florida picks back up where it left off. So make sure you listen to episode 25 (click here: Episode 25) before coming back to this one. The conversation gets a little fiery as each shop owner makes their case on how they deal with diagnostic testing fees within their own businesses. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Some time ago, a new member to ASOG posted an ad where they touted “free diagnostics”. When asked, they stated that if you had the repair done with them, they would waive the diagnostic fee. Is that a wise approach to gain the trust of your customers or provide them an appropriate amount of value for their money? What about providing the first 15 minutes at no charge? Does giving away any time devalue our industry? To unpack these issues, David is joined by Dutch Silverstein, the Owner of A&M Auto Service in Pineville, NC, Bill Nalu, the Owner and President of Interstate Auto Care in Madison Heights, MI, and Matt Skundrich, the Owner of Mobile Advanced Diagnostics and Programming in Orlando, Florida. The 4 owners came with completely different perspectives on how to bill diagnostic testing time, whether or not to give anything away, and how the customer should be approached both on the phone and in person.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Every shop owner knows just how difficult it is to find great help. For every 1-man operation that is looking to add their first service advisor or technician, there are 4-store operations that have developed systems that allow them to have a continuous pool of talent to staff their stores. How is their approach different from single-store owners? To answer that question Lucas and David sat down with Dwayne Myers, the Owner & Managing Partner at Dynamic Automotive based out of Woodsboro, Maryland.Dwayne has cultivated a culture that finds and nurtures new talent for his stores. Listen to how his organization approaches both employee retention and empowerment.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros The advice to think like a CEO is often given to shop owners as it forces you to think outside the day-to-day operations of your shop. David & Lucas had a chance to sit down and have a conversation with Carolyn Coquillette, who is a technician, a shop owner, and a CEO. They cover several topics, including technician training and whether or not the move to all-electric vehicles will spell the end of the industry as we know it. Listen to how Carolyn approaches these issues as it is abundantly clear she thinks far outside day-to-day operations. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Lucas always says, "the problems never vanish... we just find better problems."But what do better problems look like, exactly? For that discussion, we’re joined by Sam Johnson, the owner of Beachside Tire and Auto Repair in Bluffton, SC. We cover a whole host of topics with Sam, but what’s most important is listening to his mindset and the way he approaches the challenges he’s facing at his own shop. Sam deals with better problems and our conversation with him will show you exactly what that entails. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros One of the best ways to attract and keep great talent is being a well-equipped shop. There’s nothing more frustrating for a good technician than not having the right tool to do the job properly.That’s especially true of diagnostic equipment. But, what is the right tool? There are so many options out there, it's difficult to know what the best value is for repair shops today.To discuss this David & Lucas are joined by Brandon Dills of Jarhead Diagnostics.Make sure you listen out for Brandon’s pick for THE scan tool to have right now in your repair shop.Find out more about Brandon at https://www.jarheaddiag.com/.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros What does it take to get the information from the OEs into the scan tools we use every day at the shop?Connecting the tool manufacturers that serve the automotive aftermarket with the OEs is the job of the Equipment and Tool Institute or ETI. Lucas and Dutch had an opportunity to sit down with the Executive Director of ETI, Brian Plott.As someone whose job is to connect the automotive aftermarket with the OEs, Brian was able to bring a unique perspective on the current state and the future of our industry.Also Dutch goes on several rants… So listen out for those.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros A lot of technicians dream about owning a performance shop.Cool technology, even cooler cars, and lots of horsepower...What's not to like?But what does owning a performance shop actually look like? Is it what was portrayed on television in years past or on YouTube today?To answer that question, David & Lucas are joined by Mike Maleski, the owner of PSK Auto Repair in White Oak, Pennsylvania. In this candid conversation, Mike reveals the truth behind owning a performance shop.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros This wasn't supposed to be an episode...David was simply asked to edit the audio of a conversation between Lucas Underwood and Dutch Silverstein of A&M Auto Service in Pineville, NC.However, the conversation was so impactful, David decided to release it as a full episode.Enjoy!Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Every shop owner understands the importance of having standardized systems in their business. But, how do you systemize the customer service experience? How do you systemize ensuring consistency in how you make the customer feel during and after their interactions with everyone at the shop?Is it even possible?To answer those questions, David and Kyle Logue of Essex County Auto Repair in Middleton, MA is joined by Charlotte Purvis the author of The Customer Communication Formula: How to communicate with your customers and boost your customer service brand.For over two decades, Charlotte has been able to develop and use the Customer Communication Formula to help positively influence millions of customer service interactions. In this podcast, she explains the principles behind the formula and talks about the specific and actionable tactics she lays out in the book. You can pick up the book on Amazon: https://amzn.to/2Kmf789You can reach out to Charlotte at CharlottePurvis.com.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros We’re all aware of how difficult it is to find technicians, so what do you do as a shop owner when you’re ready to move out of the bays and into an office? How do you proceed if you find the right person, but they don’t have the knowledge and experience needed for you to detach yourself completely from working in the shop? David & Lucas tackle this very issue as well as a few other topics with the Senior Vice President of Opus IVS, Kevin FitzPatrick.Kevin is a shop owner himself, as well as just having served as the president of ETI, the Equipment and Tool Institute (https://www.etools.org/). So, he brings a unique perspective on what we can do as shop owners. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In our previous episode, David & Lucas were joined by Jim Cokonis, a Senior Curriculum Developer at Carquest Technical Institute. We discussed the principles behind six sigma and the Toyota way and we found the conversation to be one of the most important we’ve ever had on the podcast. Typically the second portion of the conversation is reserved for All-Access Patrons, but some of the things Jim had to say were too important to keep from everyone. If you haven’t listened to episode 14, stop and listen to that first, then come back to this episode for the second half. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David & Lucas are joined by Jim Cokonis a Senior Curriculum Developer at Carquest Technical Institute. They discuss some of the principles behind six sigma and the Toyota way. These are methodologies that allow you to dissect problems at hand, find solutions using the talent of those around you, as well as ensure that there is continuous improvement to prevent future issues. These principles can be applied to everything from diagnosing a vehicle to diagnosing your own business. If you're going to listen to the bonus content of only one episode, this is the one. Just head over to http://asog.site and click on the “become a patron now” button. All proceeds go to funding ASOG a 501c3 educational charity. So, your contribution is tax-deductible. Becoming an all-access Patron is only $6 a month. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, David & Lucas are joined by Tom Ham, the president of Auto Centric in Grand Rapids Michigan as well as the founder of the Automotive Management Network. If you’re not familiar with Tom he tends to say out loud what no one else will. This made for a very interesting conversation as we spoke candidly about the ideas behind moving the industry forward.Find out more about Tom's work at https://www.automotivemanagementnetwork.com/.If you’d like early access to each episode as well as the second part of our conversations on the podcast, head over to http://asog.site and click on the “become a patron now” button. All proceeds go to funding ASOG a 501c3 educational charity. So, your contribution is tax-deductible. Becoming a VIP Patron is only $9 a month. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros This is a special episode featuring 4 shop owners, Andrew Minkler of Bavarian Motor Repairs in Crofton, MD, Tom Schearer of Schearer’s Sales & Service in Allentown, PA, Kyle Logue of Essex County Auto Repair in Danvers, MA, and David Roman, discussing the different challenges within their own organizations and the steps they’ve taken to try to overcome them as it relates to management and leadership.For example, what does it take to become a leader within your own shop, and how does that differ from managing? What does being the manager look like and can anyone be a leader within your shop or is it all on you as the owner?This was a fairly laid back and casual conversation, the type you might have at an event like Vision or ASTE. So, expect the topics covered to meander a bit.As for the venerable Lucas Underwood, he needed his beauty sleep. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Most shops can be divided into the “haves”, the “have-nots”, and the “refusing to participate”.Some shops have chosen to invest in factory tooling, subscriptions, and the training needed to become proficient in the different makes.Others, for whatever reason, haven’t done so and may face obsolescence.What obstacles are these different shops facing in the near future?To answer those questions, David & Lucas are joined by Chris Chesney the Senior Director of Customer Training at Advance Auto Parts.If anyone has a pulse on what shops are going to face in the near future, it is Chris.Make sure you become an "All-Access" patron to get part 2 of the conversation!Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros David and Lucas are joined by Matt Fanslow, the lead diagnostician and shop manager at Riverside Automotive in Red Wing, MN.Matt is a subject matter expert for ASE and has participated on 18 ASE technical committees.They discuss whether ASE Certification is just a joke or necessary to the future of a vibrant and healthy independent automotive aftermarket.Make sure you check out our website: http://asog.siteGet part 2 of this conversation by becoming a patron.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros David & Lucas are joined by Jeff Ford, the owner of Wendell Taylor’s Garage in Stratford, Prince Edward Island, Canada. Jeff bought his business and quickly realized that the old owners were operating with margins that prevented him from building the business he envisioned. The guys discuss how to raise your rates, why it’s important to do so, and what happens when you choose to keep your rates at those 1997 prices. Make sure you check out our website: http://asog.siteBecome a Patron and receive exclusive perks for supporting the show!Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Lucas & David are joined by Stéphane Grabina of Excluservice in Rockville, MD. Stéphane has been a long-time and very influential member of ASOG. They try to tackle estimating, providing costs upfront to the customer when they're dropping off, and the mindset each shop owner needs to bring when establishing their own policies and procedures at their own shops. As it turns out, the topic was larger than what could be covered in one podcast, but you'll hopefully come away with a fresh perspective on the topic. You'll be happy to know that Lucas managed to hold back his disdain for the group of people he disparaged in the last episode.Enjoy!Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Lucas & David are joined by Mike Allen, President of CarFix located in both Garner and Raleigh, NC. He is also a Director with the Independent Garage Owners of North Carolina. They discuss who has tried to kill flat-rate plans, why you probably shouldn't be paying flat-rate, and why they're the best way to pay the techs for certain shop owners. After listening to this episode, you'll understand why pay plans should be deliberate and unique. Lucas also disparages an entire group of people that will never actually get to hear this podcast. Enjoy!Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comSupport the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Lucas & David are joined by Hunt Demarest, a Certified Public Accountant with Paar, Melis, & Associates.They discuss the key conversations you should be having with your accountant, including minimizing your tax burden and planning for retirement. After listening to this episode, you'll quickly understand that your accountant should be able to do much more for you than simply create a few financial statements. You can reach Hunt at [email protected] you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Lucas & David are joined by Sean Tipping, the host of the Automotive Diagnostic Podcast.Sean is also the Automotive Service Technology Instructor at Century College in White Bear Lake, Minnesota. He brings a unique perspective on what shop owners can do in order to help bring new talent into the automotive field. He also provides insight into what shop owners should and shouldn't be doing in trying to recruit new technicians just out of school. This episode will give you a competitive edge in recruiting newly graduated technicians as well as ensuring their success moving forward.Check out Sean's podcast: http://autodiagpodcast.comAre you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros David & Lucas is joined by Robert Morton who is the co-owner of Panhandle Eurotech and Yellow City Car Care in Amarillo, TX.In this episode, David, Lucas, & Robert talk about goals from a slightly different angle than what's usually discussed. The episode gets very personal, and even a little dark as they reveal what drove them into business and what drives them now. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros A quick disclaimer: Lucas, Dutch, and David are NOT accountants or tax professionals. Any information derived from this podcast should not be considered financial, accounting, tax, or legal advice in any capacity. This podcast was produced solely for entertainment purposes. Seek the help of a professional should you have any questions or concerns.In the third episode of the ASOG Podcast, Lucas & David are joined by Dutch Silverstein, the owner of A&M Auto Service in Pineville, NC, and an ASOG Moderator. They discuss the different types of profit generated by the business and how goals should dictate what happens with that money. They also discuss pricing, how it relates to profit, while providing an explanation for the constant "raise your rates" comments.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In the second episode of the ASOG Podcast, Lucas & David talk about why they started a podcast, what makes this podcast different from others in the same genre, and what they hope to accomplish through it. They also discuss the divide among independently-owned repair shop and the possible beneficial effects of having a simple conversation. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.com Support the show

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In the first episode of the ASOG podcast, David Roman of Done With Care Auto Repair and Lucas Underwood of L&N Performance Auto Repair is joined by Rick White of 180Biz to discuss tactics on how to deal with phone shoppers.