
Business Brain – The Entrepreneurs’ Podcast
751 episodes — Page 9 of 16
S6 Ep 353Does the SBA Actually Help Small Businesses? Learning to Coach Your Customers
Join us for episode 353 of The Small Business Show where we answer the question: What does the Small Business Administration actually do for Small Businesses? Then we jump into a new concept about how to coach your customers into good behavior. Listen to your hosts Shannon Jean and Dave Hamilton as they share their experiences with the SBA and how coaching customers can be a win-win for you, your employees, and the customers themselves. 00:00:00 Small Business Show #353 for Wednesday, November 10, 2021 00:01:15 Power Napping Power Tips 00:03:11 How does the SBA help Small Businesses? SBA Training and learning resources SBA Guarantees for loans SBA: Register Your Business 00:11:23 Sprinkle Your Magic Fairy Dust on The Business (aka DO THE WORK) 00:12:56 Elon Musk…The Byproduct Billionaire Sponsors 00:19:29 SPONSOR: Marpipe. No one knows what they’re doing with creative testing…but Marpipe does! Book a free demo at Marpipe.com/SBS right now and get $2,000 in credit. Offer expires December 31st. 00:21:57 SPONSOR: Napjitsu. We love power naps here at SBS, and we know you do to. Napjitsu is a new way to recharge your body and your brain. For a limited time, receive 30% off your first purchase at Napjitsu.com/SBS. 00:23:33 Coach Your Clients Into Good Behavior Distill things down to the gist Your Return Policy is a marketing tool Make it clear when you are negotiating and when you aren’t Two Tokens Customer Service “This isn’t a negotiation, it requires a change of thinking on your part.” Don’t let your prices set prices or dictate terms. 00:44:18 SBS 353 Outtro SBS Reviews The post Does the SBA Actually Help Small Businesses? Learning to Coach Your Customers – Small Business Show 353 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 352Choosing the Right Bank and Overcoming Inflation
What type of bank should you choose for your Small Business? Should you put all your assets into one bank or use multiple banks? Join us today during the intro section of The Small Business Show to get these questions answered and to learn why it’s so important to remember who the client is in your banking relationships. We then jump into a conversation about how to manage the increasing Inflation pressure on your Small Business. Your hosts Dave Hamilton and Shannon Jean discuss methods to help offset the increasing cost of goods, shipping charges, labor rates, and more. 00:00:00 Small Business Show #352 for Wednesday, November 3, 2021 00:01:35 Which bank should I use for my Small Business? Synchrony Bank Ally Bank Remember that your bank wants a 2% relationship with you Sponsors 00:17:07 SPONSOR: David vs. Goliath podcast, dedicated to helping small businesses leverage technology to compete and win against their large competitors. 00:18:35 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:20:12 Creative Inflation Making inflation part of your dialog Learn your small business superpower! Cory Fosket from Tanglefree Waterfowl on Small Business Show Shipment costs Coupon adjustments Finding Your Primary Customer Always make sure you have an add-on! Subscriptions – Monthly recurring revenue Apply for EIDL until the end of the year 00:48:16 SBS 352 Outtro [email protected] The post Choosing the Right Bank and Overcoming Inflation – Small Business Show 352 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 351Overcoming Supply Chain Issues
Has the Supply Chain problem impacted your Small Business? Join us today as your hosts Shannon Jean and Dave Hamilton discuss techniques to minimize Supply Chain problems while improving the overall performance of your Small Business. 00:00:00 Small Business Show #351 for Wednesday, October 27, 2021 00:01:52 “Old Man Disease” Maintain your neuroplasticity Avoid Change Resistance Don’t be Blinded by Pessimism 00:10:39 Coming up: Supply Chain Issues and Inflation! 00:11:14 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/sbs 00:13:03 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entre suite of features. Visit Shopify.com/sbs to get yours! 00:15:28 NYT The Daily – The Great Supply Chain Disruption [email protected] Control your inventory, know your demand, track your sell-through rate Always be thinking about finding new suppliers The Hopsy lesson 00:26:01 Talk to your customers and suppliers What’s your TTS? = Time to survive What’s your TTR? = Time to recover “Don’t make fear-based decisions” – Brian Friss Make data-based decisions Overcast 00:36:23 SBS 351 [email protected] Leave us a review, please! The post Overcoming Supply Chain Issues – Small Business Show 351 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 350Managing Small Business IT Infrastructure
As Small Business owners, we all know how important it is to keep your technology up and running with minimal downtime. What’s the best way to get support for your information technology needs? What IT support options are out there for Small Business owners? Join your hosts Dave Hamilton and Shannon Jean as they discuss the options available for Small Business owners to keep your tech up and running. But first, you don’t want to miss the rant about selling on Marketplaces. Listen in and learn! 00:00:00 Small Business Show #350 for Wednesday, October 20, 2021 00:01:37 BANNED! (by your key platform…and its algorithm) Two tokens customer service concept Rebecca Michals from eBay on Small Business Show [email protected] Sponsors: 00:14:26 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:16:47 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:18:26 Steven-Where to get IT Support for my Small Business? Outsource, outsource, outsource! Upwork (formerly Elance) Call Customer Service as a Test Bluehost FileMaker Grasshopper Phone.com RingCentral [email protected] 00:37:58 SBS 350 Outtro The post Managing Small Business IT Infrastructure – Small Business Show 350 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 3149Valuing Your Time and the Short & Long Productivity System
Managing your time as a Small Business owner is a critical part of each day. Join us today as your hosts Shannon Jean and Dave Hamilton discuss how to identify when your time becomes more valuable than the task you are working on and how to delegate so you can more effectively apply your skills to another task. We also introduce a new Long & Short productivity system that Shannon has been developing to help him “eat the frog” in the most productive manner as possible. 00:00:00 Small Business Show #349 for Wednesday, October 13, 2021 00:03:02 Timing Your Inspiration The People’s Tycoon (Henry Ford) “All you got is life time.” – Henry Rollins British Airways Chase Visa Signature Card Sponsors 00:09:51 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:11:45 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/sbs 00:12:57 Valuing Your Time Garry VonMyhr’s 85% Rule Planning Your Time SBS 169 – The Power of Saying NO SBS 121 – Learning to Say NO Pomodoro Method with Bob LeVitus Set end times for EVERY meeting (and no chairs!) Don’t let other people control your time 00:31:43 Short-Term vs. Long-Term Systems Focused Podcast – Eat the frog first thing in the morning What’s On Your To-Did List? Quartet On-Desk Whiteboard Mr. Pen Dry Erase Markers LinkBro Dry Erase Markers 00:43:25 SBS 349 Outtro [email protected] The post Valuing Your Time and the Short & Long Productivity System – Small Business Show 349 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 348Choosing Accounting Software and the Best Books and Podcasts for Small Business Owners
How do you choose the best accounting software for your Small Business? What’s right for one business may not fit the needs of another. Today on The Small Business Show we talk Accounting software during our introduction and then it’s on to books and Podcasts! What business books are your hosts Shannon Jean and Dave Hamilton reading? Join us today to learn about the books that have made an impact on the Small Business success of your hosts. Dave and Shannon also dive into their current favorite Podcasts that they are listening to. Listen in and learn! 00:00:00 Small Business Show #348 for Wednesday, October 6, 2021 00:01:00 Quick Bambee Discussion 00:01:26 Selling Your Business… To the Government? 00:05:09 1202 Small Business Stock Gains Exclusion 00:07:50 What Accounting Software Do You Use for Your Business’s Bookkeeping? QuickBooks FreshBooks AccountEdge (formerly MYOB) [email protected] What features does my business need? FileMaker Server for Linux FMPHost 00:17:53 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/sbs 00:19:26 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:21:16 Business Books and Podcasts 00:21:20 Book: The Slight Edge by Jeff Olson 00:22:59 Podcast: Marketing Over Coffee – Christopher Penn and John Wall. Link-building, SEO, and Mailing Lists! Moves fast, and the hosts stay right with each other. Great stuff! Tip: LinkedIn 60-seconds, 3x/day, 5 days. Fixed! 00:25:08 Book: The Power of Positive Thinking by Norman Vincent Peale 00:26:36 Podcast: The Business of Story – Park Howell understands the (super!) power of story, and interviews folks who have lived the same. He often talks about “living into” your story. 00:28:29 Book: The E-Myth by Michael Gerber — Learn how to work on your business, not in your business. Create an org chart for every job you do! 00:30:01 Podcast: As Told By Nomads — Tayo Rockson interviews folks with a global, big picture. Good for inspiration and also for zooming out and seeing the world from outside of our little bubbles. Hustle, innovation, and the importance of marketing are recurring topics here. 00:32:02 Biography Books: Andrew Carnegie, Biography by David Nasaw; The People’s Tycoon (Henry Ford) 00:35:19 Podcast: Focused — David Sparks and Mike Schmitz are as obsessed with being productive-not-busy as we are, and they attack it from efficiency angles twice a month. Awesome stuff. 00:37:02 Book: Influence — The Psychology of Persuasion by Robert Cialdini – Focusing on Reciprocity, Social proof, Scarcity, and more. 00:38:34 Book: The Dilbert Principle by Scott Adams — Great inspiration for solo-preneurs, persuasion. 00:42:24 SBS 348 Outtro BusinessShow.co/survey The post Choosing Accounting Software and the Best Books and Podcasts for Small Business Owners – Small Business Show 348 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 347Why and How to Identify Your Primary Customer
Does your business have a Primary Customer? A customer type that you have identified that you focus all your energy and skills trying to make happy? Does this Primary Customer generate most of your profits? If not, why not? Today on The Small Business Show we discuss how and why it is important to identify your Primary Customer for the success of your Small Business. 00:00:00 Small Business Show #347 for Wednesday, September 29, 2021 00:03:00 Beginning the process of selling a business Bob Grewal from Seapoint Business Advisors on Small Business Show 00:15:07 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:17:10 SPONSOR: Visit LadderLife.com/sbs today to see if you’re instantly approved for Term Life Insurance. Do it today! 00:18:47 Finding The Right Customers For Your Business Building an Avatar Customer traits: Cost-conscious Time-conscious Lazy Service-conscious Premium-conscious Aspirationally-focused What’s your mission? What’s your story? Now go have conversations and ask them what they want, what they value. Now figure out how to be profitable while meeting those needs Transparency. Pick two: speed/quality/price [email protected] 00:36:34 Small Business Show 347 Outtro The post Why and How to Identify Your Primary Customer – Small Business Show 347 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 346Top 10 Small Business Owner Personality Traits
What personality traits do successful Small Business owners share? Which traits help Small Business owners to overcome adversity to find success? Join us today on The Small Business Show to find out! Your hosts Shannon Jean and Dave Hamilton each share their list of essential traits they believe create successful Small Business owners. Listen in and compare your own traits with their list! 00:00:00 Small Business Show #346 for Wednesday, September 22, 2021 00:01:41 What is Small Business Week, and Why Doesn’t It Matter? 00:08:01 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All that’s left is the important stuff and your smiles. Use SaneBox.com/smallbusiness for 14-days free and a $25 credit. 00:09:55 SPONSOR: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. 00:11:47 Top 10 Critical Business Personality Traits Resilience Attention to Detail Integrity Politeness Using Your Ego as a Tool Decisive Comfort with Embellishment, Hyperbole…Persuasiveness Ability to Network … and Listen! Confidence Open-minded…Adaptable Empathy Money Management Be able to compartmentalize Bullheaded Persistence…Resourcefulness Have a Sense of Humor 00:38:10 SBS 346 Outtro The post Top 10 Small Business Owner Personality Traits – Small Business Show 346 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 345EIDL Loans, Accountants and Tapping into the Creativity and Productivity Faucet
Did you participate in the Paycheck Protection Program (PPP) or the Economic Impact Disaster Loan (EIDL) program? During our Small Business Show intro this week we discuss how to get your EIDL paid back and why it’s important to plan for the long-term when changing Accountants. Then it’s on to a dissection of the Creativity and Productivity Faucet Concept! How is it that some people and some businesses seem to be incredibly creative and productive? Pumping out new creative content, new products, and services and continually finding success while they do it. Listen to episode 345 of The Small Business Show to find out! 00:00:00 Small Business Show #345 for Wednesday, September 15, 2021 00:02:15 Paying Back the EIDL 00:04:58 Cheap…and worth it! 00:08:54 Changing Accountants is Like Changing Barbers 00:16:33 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/SBS 00:17:52 SPONSOR: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. 00:19:44 Dissolving an LLC? Ask about liability to your personal assets? 00:23:28 Your Creativity Faucet It’s easier to edit than create fresh Grammarly Premium 00:34:20 The Iteration from Larry O’Connor’s team at Other World Computing 00:35:28 Pixar’s 22 Rules of Storytelling (we mentioned #12) We are always SmallBusinessING 00:38:16 SBS 345 Outtro [email protected] The post EIDL Loans, Accountants and Tapping into the Creativity and Productivity Faucet – Small Business Show 345 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 344Google Trends and What's the Best Website for Your Small Business?
Your Small Business needs a website and you need customers to be able to find it. Join us today on The Small Business Show to learn how Google Trends research can help you attract the customers you need. Then it’s on to a discussion about how to decide which type of website you need, what kind of service provider, and how to get the website of your dreams built without breaking the bank. Join Dave Hamilton and Shannon Jean for episode 344 of the Small Business Show for all this and more! 00:00:00 Small Business Show #344 for Wednesday, September 8, 2021 SBS Listener Survey – Win $50! 00:02:24 Google Trends for Local SEO Trends.Google.Com 00:07:12 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:08:58 The Best Small Business Website Scott-WordPress Pricing — What does it REALLY cost? Start with Marketplaces like Amazon, eBay, and Facebook Shopify Tutorials Fiverr Help With Shopify X-Cart Big Commerce WordPress with WooCommerce Fiver Help with WordPress Bluehost WordPress Tutorials ShannonJean.com 00:24:13 SBS 344 Outtro [email protected] The post Google Trends and What’s the Best Website for Your Small Business? Small Business Show 344 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 343Local SEO Search Optimization and Managing Customer Returns
Making sure your company surfaces in search results for “near me” searches is critical for local search engine optimization. What local SEO search optimization techniques will help your local customers find you above your competition? Listen to episode 343 of The Small Business Show to learn more! Then it’s time to take a deep dive into how to turn customer returns into a competitive advantage for your Small Business. Learn from co-host Shannon Jean’s 30+ years of managing returns and creating policies that thrill customers and build loyalty and why co-host Dave Hamilton’s famous quote about “All businesses are in the customer service business.” is especially true when it comes to your return policies. 00:00:00 Small Business Show #343 for Wednesday, September 1, 2021 00:01:11 SBS Listener Survey – Win $50! 00:03:00 Local SEO Search Tips and Managing Customer Returns 00:03:52 Local SEO “Near Me” Search Tips Claim Your Business How to Claim Your Business on Google Maps How to Claim Your Business on Yelp How to Claim Your Business on Bing How to Claim Your Business on Apple Maps Don’t Use an 800-number, Use a Local Area Code Get a Google Voice Number Manage Individual Locations Encourage and Respond to Reviews [email protected] – “Near Me Searches” 00:11:26 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All that’s left is the important stuff and your smiles. Use SaneBox.com/smallbusiness for 14-days free and a $25 credit. 00:14:44 Managing Customer Returns into a Competitive Advantage Make it EASY to return products to you and you’ll get less The Two Tokens of Customer Service Measure your %age of returns and the reasons. Promote your unique Return Policy as part of your story 00:30:10 SBS343 Outtro The post Local SEO Search Optimization and Managing Customer Returns – Small Business Show 343 appeared first on Business Brain - The Entrepreneurs' Podcast.
Best Small Business Phone Systems and Credit Card Rewards – Small Business Show 342
What’s the Best Small Business phone system for your business? Join us this week on The Small Business Show as we discuss how answering your phone can be a competitive advantage! Then it’s on to a deep dive into the benefits of using affinity credit cards to enhance your lifestyle while using them for your Small Business. Listen in to your hosts Shannon Jean and Dave Hamilton to hear how they have lived a Charmed Life with the help of credit card points. 00:00:00 Small Business Show #342 for Wednesday, August 25, 2021 00:01:28 What is the best office phone system? Phone.com RingCentral Grasshopper AirCall.io The Two Tokens of Customer Service Obi200 00:10:13 Sponsor: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. 00:12:15 Credit Cards Make Inter-Statement Payments It’s YOUR Personal Guarantee, Not Your Company’s Travel Cards American Express Bonvoy Hotel Rewards Card Barclay’s JetBlue Business Mastercard Citibank AAdvantage Mastercard Cash back Cards Chase Ink Business Unlimited Credit Card Citi Double Cash Card 1-3% back with $200 bonus for signing up Capital One Quicksilver Cash Rewards: 1.5% cash back, no caps, $200 bonus Amex Blue Cash Preferred The Plum Card from American Express Costco Anywhere Visa BusinessShow.co/RewardsCards 00:37:00 SBS342 Outtro The post Best Small Business Phone Systems and Credit Card Rewards – Small Business Show 342 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 341Small Business Accounting Secrets and All About Trademarks
Are you living a “before-tax” lifestyle? What other accounting secrets are you missing out on that could improve your life while saving money for your Small Business? Is a Trademark important for your small business? When should you file for one and can you do it yourself? What happens if your Trademark is challenged? All this and more on The Small Business Show this week! 00:00:00 Small Business Show #341 for Wednesday, August 18, 2021 00:01:08 Small Business Accounting Hidden Secrets – Living a Before-Tax Life Putting Family on the Payroll Expensing Trips — You get an annual board meeting! Retreats Expensing Your Cars Managing Your Hobby-related expenses What is your rewards-based [email protected] 00:09:02 The Business Model of The Burnham 00:16:20 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com/SBS to get 20% off your first year of Streak’s Pro Plan. 00:17:53 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:19:25 Trademark Lessons Trademarks vs. Service Marks Search for an Existing Trademark LegalZoom Trademark Assistance DIY: Apply for your own Trademark Weak vs. Strong Trademarks Send a Cease and Desist Remove from Facebook Remove from Instagram Remove from Twitter Remove from YouTube Research Your Brands 00:32:55 SBShow 341 Outtro New Voicemail/Text Number: 567-274-6977 or… 56-SBSHOW-77 The post Small Business Accounting Secrets and All About Trademarks – Small Business Show 341 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 340Small Business Payroll and Creating Impactful Presentations
What’s the best way to take care of your Small Business Payroll? Should you do it yourself or use a service? Join us during the introduction to Episode 340 of The Small Business Show to find out what your hosts Shannon Jean and Dave Hamilton think! Then, it’s on to a discussion about how to create and make presentations that have an impact. How not to bore or confuse your audience and why we think less is more when it comes to great presentations. You will also get a chance to learn about Guy Kawasaki’s secret 10/20/30 rule of presentations. Listen in for all this and more! 00:00:00 Small Business Show #340 for Wednesday, August 11, 2021 Small Business Payroll and Creating Impactful Presentations 00:01:23 Maine Lobsters vs. Atlantic Lobsters 00:04:28 What’s the best way to do Small Business Payroll Dave (currently) uses Quickbooks Payroll Shannon says Consider a Local Payroll Service [email protected] 00:11:55 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All that’s left is the important stuff and your smiles. Use SaneBox.com/smallbusiness for 14-days free and a $25 credit. 00:14:25 SPONSOR: HelloFresh. Visit HelloFresh.com/sbs14 and use code sbs14 for up to 14 free meals and free shipping! 00:17:00 Creating Impactful Presentations Stack the deck: prep an attendee or two for questions Engage the crowd early Have a question policy Offer people a “secret” Guy Kawasaki’s 10/20/30 rule of Presentations “Funny Slide” Practice! Go for a walk Pick someone to address at a time [email protected] 00:38:11 SBS 340 Outtro The post Small Business Payroll and Creating Impactful Presentations – Small Business Show 340 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 339The Best Printer for Small Business and Managing Customer Privacy
What’s the best printer for your Small Business? Multi-function, Inkjet, Laser – we discuss the pros and cons of each printer type with real-world experiences from your hosts Dave Hamilton and Shannon Jean. Then it’s on to a discussion about Customer Privacy – what are your responsibilities as a keeper of data at your Small Business? How can we keep our privacy policies simple and is there a way to use our customer data handling as a selling point? Can you build trust and credibility with your customers by showing them that you value their privacy, their time, and their intelligence? Join us for episode 339 of the Small Business Show to find out! 00:00:00 Small Business Show #339 for Wednesday, August 4, 2021 00:01:09 The Best Printer for Small Business Shannon’s Inkjet Pick: Epson EcoTank Shannon’s Label Printer Pick: Dymo Labelwriter 4XL Dave’s Laser Printer Pick: Lexmark MB3442adw MultiFunction Laser Printer/Copy/Fax/Scan [email protected] 00:09:21 James-What do you know about trademarks? 00:10:35 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:12:04 SPONSOR: Visit LadderLife.com/sbs today to see if you’re instantly approved for Term Life Insurance. Do it today! 00:13:40 Two sponsors to help you protect your business and your family 00:14:23 Managing Customer Privacy “We will only use your data to fulfill your orders and offer you incredible customer service as it is related to order. Period.” Use Privacy as a Feature “The only tracking we’re involved with is the tracking number we send you when we ship your order.” GDPR and CCPA Compliance Apple’s iCloud Relay Protects You From Attribution Tracking 00:27:11 SBS 339 The post The Best Printer for Small Business and Managing Customer Privacy — Small Business Show 339 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 338PPP Loan Forgiveness and Simplicity In Your Business
How many steps does it take for a customer to speak to a human at your business? How about placing an order? How easy is it for a return to be processed or a refund to be issued? Over time, all of us can fall into the complexity trap of making things too complicated for our customers, our employees, and ourselves. Let’s call it Complexity Creep. As you work on solving problems, it’s easy to add “just one more step” or “one more option” to take care of a specific issue. Today on The Small Business Show, your hosts Shannon Jean and Dave Hamilton start off with an update on what you need to be doing to get your PPP Loan forgiven before jumping into a discussion about why simplicity is so important for your Small Business success. Join us! 00:00:00 Small Business Show #338 for Wednesday, July 28, 2021 00:00:57 PPP Loan Forgiveness for the Second Round 00:07:43 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All that’s left is the important stuff and your smiles. Use our link for 14-days free and a $25 credit. 00:09:11 SPONSOR: HelloFresh. Visit HelloFresh.com/sbs14 and use code sbs14 for up to 14 free meals and free shipping! 00:10:49 The Simplest Steps are the Ones You Don’t Take What is the minimum number of steps for you or your customer to do something? Avoid Complexity Creep Turn your returns into a competitive advantage Avoid Anecdotal Problems 00:19:47 Speaking of Simplicity: SBS 338 Outtro Greg McKeown Effortless Download Mistakes The post PPP Loan Forgiveness and Simplicity In Your Business — Small Business Show 338 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 337Eric Benavides Founder of Backyard Workroom
Having an area for work, exercise, or just to get away is critically important. We have discussed ways to carve out space when working from home, and both Dave and Shannon have discussed how having an area outside of your home can increase your productivity and sanity. Today on the show, we are chatting with Eric Benavides, Founder and CEO of Backyard Workroom – a company building and installing structures in as little as 2-3 weeks that can give you that space we’ve been talking about. 00:00:00 Small Business Show #337 for Wednesday, July 21, 2021 Eric Benavides, Founder, and CEO of Backyard Workroom Necessity is the mother of invention! Being an entrepreneur is a blue-collar job How do you get this into somebody’s backyard? What do you have that’s patentable? 11:36 Sponsor: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. The patenting process Start big, let them steer you small The provisional patent Working with Family You can’t do it all yourself! Grow your company through your employees and let THEM make mistakes The 80% Rule with Garry VonMyhr The 33-minute Assembly Video SBS 337 Outtro The post Eric Benavides Founder of Backyard Workroom – Small Business Show 337 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 336Managing Hybrid Work Schedules for your Small Business
If you switched to a work from home business model during the pandemic, you may now be working on a plan to get your team back into the office. What’s the best method to start in-person schedules again? How do you transition those workers that don’t want to work in person anymore and what about hybrid work schedules? Today we are going to tackle these challenges and more as we discuss a few different hybrid models, their pros and cons, and how to be meet the needs of your employees AND your business. Join your hosts Shannon Jean and Dave Hamilton as we explore the challenges of getting people back to in-person work schedules. 00:00:00 Small Business Show #336 for Wednesday, July 14, 2021 “Nana and Grandad” Book 00:05:06 Getting Back to the office Work from Home Research from Harvard Business Review 00:12:40 Hybrid, Employees Decide 00:18:04 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com/SBS to get 20% off your first year of Streak’s Pro Plan. 00:20:03 Hybrid, Manager Decides Schedule to Pick: Mon, Tues, Thurs in office New employees pick an extra day per week Be aware of your employees’ work from home setups WFH Stipend = 6% of their salary 00:31:29 SBS 336 Outtro [email protected] The post Managing Hybrid Work Schedules for your Small Business – Small Business Show 336 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 335Orchid Insanity Founder Dean Hung
We love getting a chance to talk with business owners that have carved out a successful niche for themselves. Today we’re sitting down with Dean Hung, Founder of Orchid Insanity. Dean has built a successful business selling Orchids on his website, eBay and Etsy. Listen and learn about the challenges of selling products that have to stay alive when shipping them worldwide and more! 00:00:00 Small Business Show #335 for Wednesday, July 7, 2021 Dean Hung from Orchid Insanity The riches are in the niches! A Hobby Gone Wild: From obsession to addiction to… profit! Failure: Business cards We don’t control the weather Etsy is slick, fast, and easy-to-use. Learns from everyone else’s mistakes 00:16:35 SPONSOR: Custom Comet creates custom merchandise for your business. Air fresheners, coasters, coffee sleeves, stickers, and more. Let Custom Comet help your brand create a unique and memorable promotional product. Mention Small Business Show for 5% off! 00:18:22 Plants are low-stress! Managing customer expectations is the trick Leveraging the Scotty Principle with Your Website Photos Learning from Seinfeld’s J. Peterman Make sure you care Be a nerd! Make mistakes Get a free copy of Mistakes! SBS 335 Outtro The post Orchid Insanity Founder Dean Hung – Small Business Show 335 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 334Advising a Young Entrepreneur and Gamiotics Check in
Today on The Small Business Show we check in with David Carpenter, Founder of Gamiotics and the Seize the Show entertainment group. But first, it’s listener Q&A where your hosts Shannon Jean and Dave Hamilton give advice to a parent of a first-time entrepreneur. Join us! 00:00:00 Small Business Show #334 for Wednesday, June 28, 2021 00:02:40 00:03:57 Kelly-Advice for a first-generation entrepreneur [email protected] Don’t Make Fear-Based Decisions Listen to Yourself Take Action Make use of SCORE Ask questions everywhere Listen to Small Business Show and ask us questions! Persistent Passion is the Key! Understand and Expand Your Talent Stack 16:09 SPONSOR: HelloFresh. Visit HelloFresh.com/sbs14 and use code sbs14 for up to 14 free meals and free shipping! 19:13 David Carpenter from Seize the Show, Gamiotics, and Tilted Windmills Theatricals David Carpenter on Small Business Show SBS 334 Outtro The post Advising a Young Entrepreneur and Gamiotics Check in – Small Business Show 334 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 333Roger Volodarsky Founder and CEO of Puffco
EJoin your hosts Dave Hamilton and Shannon Jean as they sit down with Puffco Founder and CEO, Roger Volodarsky. The episode is a master class in building a niche business to produce the best products and customer experience that is possible. Roger is a true champion of creating products that solve particular problems and building a business that reflects his self-expression. 00:00:00 Small Business Show #333 for Wednesday, June 23, 2021 Interview with Roger Volodarsky, CEO and Founder of Puffco Pre-30yo Angst combined with a few Light cannabis arrests = Puffco Started with Puffco Classic, January 2014 — Built for himself! Then the Puffco Pro, October 2014 Try to impress yourself Companies led by community members All ideas are soldiers in the world of ideas “Dabbing” = Vaporizing Concentrates Attention and Intention A thought about pre-filled THC Distillate vape cartridges 19:31 SPONSOR: Custom Comet creates custom merchandise for your business. Air fresheners, coasters, coffee sleeves, stickers, and more. Let Custom Comet help your brand create a unique and memorable promotional product. Mention Small Business Show for 5% off! 00:21:49 Favorite “no” product? Cleaning clip, herbal vaporizer Releasing a product I didn’t want to release, but it led to the Puffco Plus “Let’s give the people what they want… it’s not something I would ever use.” Puffco Glass Open Mothership Glass CEO’s Job: Vision, Money, People For people: Looking at the world through the same lens; same value system. “Do I inspire you? Do you inspire me?” Curious and Passionate The post Roger Volodarsky Founder and CEO of Puffco – Small Business Show 333 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 332The Power of Reciprocity
Giving something of value away to customers before they place an order is a common sales and marketing technique. This reciprocity tactic is a powerful way to use persuasion to attract new customers to your business. But what about using it in other ways? With your employees, suppliers, and partners? Today on The Small Business Show you will learn about the hidden power of reciprocity and why it should be at the forefront of decision making for your business. Join your hosts Shannon Jean and Dave Hamilton as they discuss the power of using reciprocity to help you and your Small Business succeed! 00:00:00 Small Business Show #332 for Wednesday, June 16, 2021 00:01:01 New Logo for SBS [email protected] 00:01:34 The Power of Reciprocity Give away something of value before the order is placed Costco’s Free Samples are their Secret Sauce HelpScout – Teaching great customer service Scott Adams: Hand out TicTacs at the start of each meeting. 00:12:06 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:13:36 Today is a good day to start a business 00:14:38 Using Reciprocity to Find Suppliers Buy someone’s junk…and don’t haggle! 00:24:08 Reciprocity in Partnerships (Vendors, Customers, and More) Make a list of what drives your partners crazy 00:28:22 Using Reciprocity with Employees “Give as if you don’t expect anything in return and you will be richly rewarded.” 00:31:46 SBS 332 Outtro The post The Power of Reciprocity – Small Business Show 332 appeared first on Business Brain - The Entrepreneurs' Podcast.

S6 Ep 331Employee Reviews and What to do When You're Stuck
What’s the best way to manage employee reviews for your team? Should you use an objective, numerical rating system or stick with a more subjective process? Join us today as your hosts Shannon Jean and Dave Hamilton discuss ways to make reviews a productive and positive experience for employees and employers. After a message from our sponsor, Streak, then it’s time for listener questions where Kevin tells us that our pie-in-the-sky optimism isn’t working for him. We get down to Earth and offer Kevin some action tips to help him get out from being stuck working for someone else. It’s hard work, but we know you can do it, Kevin! If you have a question for Dave or Shannon, contact us at [email protected]! 00:00:00 Small Business Show #331 for Wednesday, June 9, 2021 Listener Questions today! [email protected] 00:04:06 Robert: How to do reviews? Make sure you document it Call them “Check-ins.” Ask your employees to create their notes first… and share them. When to schedule reviews One year is too long Separate salary from performance review Salary Review Questions How have you added to your talent stack? What new things are you doing for yourself? How are you growing? Performance Review Compliment sandwich Here’s why you’re here Here’s what you can improve Here’s what we love What’s your plan? What new thing do you want to do here? What new skills do you want to learn? Build your team from within 00:16:36 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com/SBS to get 20% off your first year of Streak’s Pro Plan. 00:18:26 Kevin: Optimism only goes so far; how do you REALLY succeed? Idea — Find a Side Hustle Test it, gain confidence. When you’re saying, “if only I had more time to spend on my side hustle…” that’s when you’re ready DealsOnTheWeb.com — Dave and Shannon’s first venture Idea — Find a product to sell: eBay, Poshmark, Goodwill, Garage Sales Ignore MOST of the negative comments Track your progress Use your To Did List Being an Entrepreneur is a Blue Collar Job 00:35:28 SBS 331 Outtro [email protected] The post Employee Reviews and What to do When You’re Stuck – Small Business Show 331 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 330Ownership, Distractions and a LinkedIn Wrap Up
This week on The Small Business Show, your hosts Dave Hamilton and Shannon Jean discuss choosing your ownership and why distractions can be valuable. Then it’s a wrap-up of LinkedIn with a focus on how to use the platform to grow your business, make connections and build your personal brand. Join us! 00:00:00 Small Business Show #330 for Wednesday, June 2, 2021 00:01:01 Seth Godin: “If you want to run an organization you’re proud of, choose your ownership as carefully as you choose your employees.” The Purple Cow 00:07:46 The Value of a Distraction 00:12:29 SPONSOR: Custom Comet creates custom merchandise for your business. Air fresheners, coasters, coffee sleeves, stickers, and more. Let Custom Comet help your brand create a unique and memorable promotional product. Mention Small Business Show for 5% off! 00:14:41 How to Build your LinkedIn Presence Create a personal account Also create a page for your business The Small Business Show on LinkedIn Use Keywords! Highlight Content from your business Bio should be a paragraph, not a page Write posts, not just links Repurposing Content on LinkedIn How to Repurpose Content on LinkedIn Interview with Garry VonMyhr on Small Business Show Engage with other people: Make sure to Like, Comment, and Share! The biggest success comes from you adding value to someone else first. 00:32:49 SBS 330 Outtro The post Ownership, Distractions and a LinkedIn Wrap Up – Small Business Show Episode 330 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 329Why Your Small Business Needs to be on LinkedIn
On this episode of The Small Business Show, hear why co-host Shannon Jean believes LinkedIn is one of the most underutilized tools for Small Business owners. We jump into the WHY both you and your Small Business should have a presence on LinkedIn with some enlightening personal anecdotes and lessons learned on the platform. 00:00:00 Small Business Show #329 for Wednesday, May 26, 2021 00:01:24 How to Make LinkedIn Work for your Business LinkedIn Jobs (with a $50 SBS Coupon!) 00:05:03 Using LinkedIn as a “Social Network”* 00:07:40 Using LinkedIn to find Customers* Engage first. 00:10:26 Connecting with Suppliers on LinkedIn* Focus on adding value. 00:14:46 Wade through the noise 00:17:46 Using LinkedIn to develop your board of advisors* 00:19:39 Shannon’s Couch* 00:22:30 LinkedIn’s Paid Tools* 00:23:34 Be tactful with how you use LinkedIn 00:25:16 Will LinkedIn let me control my feed?* 00:26:52 More LinkedIn Tips* 00:28:16 Playing the long game* 00:30:25 SBS 329 Outtro [email protected] The post Why Your Small Business Needs to be on LinkedIn – Small Business Show Episode 329 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 328Tra Williams, Author of Boss Brain
Over the past 6-seasons on The Small Business Show, we frequently discuss the tactics and actions required to make the jump from Employee to Employer – leaving the comfort of a 9-5 job to start your own Small Business and to create the Charmed Life we promote on the show. Our guest today is a believer. He’s on a quest, a mission, if you will to rescue 1-million entrepreneurs from traditional employment. Tra Williams has escaped employment and founded several companies, has helped other business owners franchise and grow their concepts, and he’s led several franchise companies to success. Tra’s new book, Boss Brain is all about thinking like an entrepreneur to live the American Dream. Join your hosts Shannon Jean and Dave Hamilton as we learn about Boss Brain and Tra’s own journey as a serial Entrepreneur. 00:00:00 Small Business Show #328 for Wednesday, May 19, 2021 Tra Williams, Rescuing 1 Million Entrepreneurs from Traditional Employment Growing up with no “Now Hiring” signs Fixing the decline in entrepreneurship 93% are working for the other 7% Gig workers are entrepreneurs Tra’s book, Boss Brain Battling Optimism and Certainty 00:15:59 SPONSOR: Custom Comet creates custom merchandise for your business. Air fresheners, coasters, coffee sleeves, stickers, and more. Let Custom Comet help your brand create a unique and memorable promotional product. Hidden Entrepreneurs We Love Mistakes Prioritize the needs of your customer Belief is reverse-engineered! Design the logo, form the LLC, join a group of entrepreneurs Find Tra! TraWilliams.com Tra Williams on LinkedIn The post Tra Williams, Author of Boss Brain – Small Business Show Episode 328 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 327Rebecca Michals, eBay Director of Community and Engagement
If you are a Small Business owner selling any kind of product or service, is selling and marketing on eBay part of your long-term strategy? We think it should be! Join us today as we speak with Rebecca Michals, eBay Director of Community and Engagement to learn why and how eBay is focused on helping Small Business owners succeed. Rebecca Michals, eBay’s Director, Seller Community and Engagement Marketing Seller to Seller, but everyone’s a customer The eBay for Business Podcast Make your podcast part of the whole story The eBay Up and Running Program Victor and his trading cards business 00:15:23 SPONSOR: Let Bambee help solve your HR problems. Go to Bambee.com/SMALL right now to schedule your free HR audit. Rebecca puts books on her To-Did List Shannon’s eBay Unlocked Book eBay Seller School eBay’s Concierge Customer Service Action: Join a professional organization! The post Rebecca Michals, eBay Director of Community and Engagement – Small Business Show Episode 327 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 326Why Your Attitude about Cleaning the Toilet is a Success Indicator
Are you willing to do everything to make your Small Business succeed or do find certain tasks “below you”? Join us for this episode of The Small Business Show to hear why your hosts Shannon Jean and Dave Hamilton believe that cleaning the toilets is a crucial step towards success as a Small Business owner. You will hear about doing whatever it takes to succeed while still being wise with your time and why leading from a position of humbleness can make all the difference for your success as a leader. Join us! 00:00:00 Small Business Show #326 for Wednesday, May 5, 2021 00:08:31 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com/SBS to get 20% off your first year of Streak’s Pro Plan. 00:10:22 Being an Entrepreneur is a Blue Collar Job $1,000/hr work vs. $20/hr work Be willing to do everything. It’s a working person’s job 00:25:03 SBS 326 The post Why Your Attitude about Cleaning the Toilet is a Success Indicator – Small Business Show 326 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 325Controlling Your Vernacular and Unconventional Ways to Promote Your Business Story
Join your hosts Shannon Jean and Dave Hamilton for a discussion about what phrases to avoid in-person and with written communication. Then it’s time to discuss very unconventional methods to share your story with both your customers, employees, and partners. Listen in and then join us at the Small Business Support Group! 00:00:00 Small Business Show #325 for Wednesday, April 28, 2021 00:02:09 Controlling our Vernacular Ridding the Pleonasms! Don’t be afraid to chat voice. Is it a Compliment Sandwich or a Bad News Sandwich MailTags as part of SmartSuite 00:11:23 How to Get Your Story Heard Bailey Barnard talking Story on Small Business Show Story should be baked in authentically Self-effacing humor …and humanity Brian from Sell Your Mac Managing your own Terms and Conditions Re-do your voicemail messages! Tell your story everywhere: Website – HelloTushy.com Terms and Conditions Voice Mail Business Cards 00:30:15 SBS 325 Outtro The post Controlling Your Vernacular and Unconventional Ways to Promote Your Business Story – Small Business Show Episode 325 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 324Howard Tiersky - Business Digital Transformation
Joining us for this episode of The Small Business Show is Howard Tiersky, CEO of FROM, a company that describes itself as a Digital Transformation Agency. Howard is going to help us learn about successful digital product launches and how to get our companies ready for the digital future. Howard is also the Best Selling Author of Winning Digital Customers – a terrific manual for driving digital success at your own company. 00:00:00 Small Business Show #324 for Wednesday, April 21, 2021 Howard Tiersky, CEO of FROM – The Digital Transformation Agency Wikipedia: Digital transformation Transformed Banks: JP Morgan Chase, TransAmerica The value of Digital Transformation when attracting talent Redefining the nature of employment Winning Digital Customers Innovation Friction (aka “The Killer App”) VisiCalc The post Howard Tiersky – Business Digital Transformation – Small Business Show Episode 324 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 323Brittany Smith, Cognitive Neuroscientist and Managing Entrepreneur ADHD
Following up on episode 321 where we questioned if ADHD is a “disorder or super-power” for Small Business owners, we are joined today by Brittany Smith, a Cognitive Neuroscientist with a specialty in helping people overcome the challenges of ADHD. Join your hosts Shannon Jean and Dave Hamilton as they dig deeper into the topic of ADHD for Entrepreneurs and what tools can be used to find success. 00:00:00 Small Business Show #323 for Wednesday, April 14, 2021 Brittany Smith, Cognitive Neuroscientist, Conquer Consulting ADHD Coaching The past is the past. Choosing Impulsive Choice vs. Analysis Paralysis Low Working Memory GTD Method vs. ADHD Avoiding the spiral with your To-Did List Avoid notification numbness Bring in a buddy / FocusMate / Coworking Your Willpower and Decision-Making Pools Balance Reliability vs. Saying No Shannon’s eBay Unlocked Find Brittany at @addliberator on Twitter Conquer.Consulting ADHD Guild Rejection Sensitivity and Imposter Syndrome The post Brittany Smith – Cognitive Neuroscientist – Managing Entrepreneur ADHD – Small Business Show 323 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 322Multimedia Storytelling with Bailey Barnard of Media Stone Creative
One of the opportunities of owning a business that we discuss on the show often is being able to create your own story. Molding a powerful narrative around your business, your brand, your products, and even yourself can be one of the most rewarding and powerful aspects of being a business owner. But what if you’re not sure how to get started creating this narrative, or you need help getting your story out there to your prospective customers? Joining us today is Bailey Barnard, Founder and Creative Director of Media Stone Creative. MSC is a storytelling content creative agency that helps create and promote stories that can make your business stand out. Join your hosts Shannon Jean and Dave Hamilton as we explore storytelling to connect with your customers and grow your Small Business. 00:00:00 Small Business Show #322 for Wednesday, April 7, 2021 Bailey Barnard, Media Stone Creative with Multimedia Storytelling If you don’t have a story, you don’t have a business. Every business has a story! Articulate what you’re offering, and why your audience needs it. All tracking isn’t equal. Which platforms? All platforms. Start your content with a core thing Branded documentaries The post Multimedia Storytelling with Bailey Barnard of Media Stone Creative – Small Business Show 322 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 321Can ADHD be a Super-Power for Small Business Owners?
Having ADHD as a kid is challenging and can be a huge obstacle to being successful in school. There’s no doubt that as parents and educators, we need to continue to develop new systems to help ADHD kids be successful during their formative years. But what about beyond our youth? Are there aspects of ADHD that can help us to succeed? Is ADHD really a hidden super-power that can be used to help us lead a Charmed Life? That’s the topic for this episode of The Small Business Show. Join your hosts Shannon Jean and Dave Hamilton today as Shannon takes a deep dive into his own experiences with ADHD and the tools he has put in place to become a successful ADHD Small Business owner. We also impart an important framework that could have a tremendous positive impact if you have a young person struggling with ADHD today. Listen in! 00:00:00 Small Business Show #321 for Wednesday, March 31, 2021 00:01:24 SXSW21 – Jon Platt and Carole King. Notes on Inclusive Leadership Special things are supposed to be hard! Being the best is fine, but even better than that is the journey to being the best! 00:09:20 ADHD and Entrepreneurship Learn to embrace failure and mistakes…and persevere Avoiding Analysis Paralysis ADHD as a Super-Power 00:30:04 Tools of the Successfully ADHD Entrepreneur Reminders (and a To Did List) Calendar – schedule “future you” to do things Hire an assistant, double your income Surround yourself with people who fill your gaps 00:34:28 ADHD: Disorder or Opportunity? 00:37:12 SBS 321 Outtro [email protected] The post Can ADHD be a Super-Power for Small Business Owners? Small Business Show Episode 321 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 320The Hiring Process: Attracting, Vetting and Interviewing
Join your hosts Dave Hamilton and Shannon Jean as they work through the Hiring Process with a new employee for one of Dave’s small businesses, Backbeat Media. We will discuss attracting talent by using LinkedIn Jobs, vetting prospective candidates, and tips and techniques for holding interviews. We also learn about the extremely effective concept of a “paid audition” for new prospects and much more. Listen in and then share your own hiring tips at the Small Business Support Group! 00:00:00 Small Business Show #320 for Wednesday, March 24, 2021 00:01:42 The Hiring Process Identifying the things you’re bad at, and bringing someone in Attracting Candidates Facebook, Twitter, LinkedIn posts – 5 candidates $133 on LinkedIn Jobs – 70 candidates Vetting candidates Questionnaire. Describe history. Salary requirements. Interviewing Candidates Zoom is GREAT. 20 minutes isn’t an insult. Interview Evaluation Sheet What is the most important thing I should remember about you? Daily processing 00:14:49 SPONSOR: Uber for Business is offering companies a $50 voucher credit when you spend your first $200 with vouchers. Go to Uber.com/sbs to learn more 00:17:04 Paid Audition Can they do the work but, more importantly, can we work together? Do they communicate? What soft skills do they have? Second interviews? Confirm skills. Talk salaries, benefits. Make sure it’s a fit. Hedge your bets towards a “yes” from your first choice. Find out what they geek out about. We’re all geeks! What are you a nerd about? Important: sort out if they’re a team fit. It’s OK to expand the definition of your team, but KNOW that will happen. Selecting a candidate. Idea: Internship program to road-test people Offer letter: 90 days mutual evaluation/introductory period The post The Hiring Process: Attracting, Vetting and Interviewing – Small Business Show 320 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 319Tom Blumenthal - President and CEO of GEARYS Beverly Hills
It’s not often that we have a guest running a business that has been in operation for over 90-years. A company that may have started small but has grown to 5 locations in Southern California with over 80 employees. Tom Blumenthal has had the challenging task of stewarding a storied brand through the Coronavirus and adapting to changing customer habits and desires. Tom is the President and CEO of GEARYS Beverly Hills, and we are fortunate to have him with us today. 00:00:00 Small Business Show #319 for Wednesday, March 17, 2021 Tom Blumenthal, President, and CEO, GEARYS Beverly Hills “Come in like it’s our first day in business every day.” “We’re not decorating to the nines; we’re decorating to the tens!” The post Tom Blumenthal – President and CEO of GEARYS Beverly Hills – Small Business Show Episode 319 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 318Fueling Your Success with the Tears of Naysayers
As Entrepreneurs and Small Business owners, we often hear these phrases: That won’t work. If it’s such a good business idea, why hasn’t anyone else done it? Maybe you should stay in your lane. You should be more realistic. Naysayers are all around us. Join your hosts Shannon Jean and Dave Hamilton today on The Small Business Show to learn how to take the power away from the Naysayers and use it as fuel to help you succeed! 00:00:00 Small Business Show #318 for Wednesday, March 10, 2021 Not a sponsor, but you still get $50: LinkedIn.com/SBS Shannon’s new eBay Unlocked Book 00:02:53 Fueled by Naysayers Ghandi: First they ignore you, then they laugh at you, then they fight you, then you win. SBS 315: Shield Yourself With Success Meeting with Alan Meckler SBS 275: David Jenyns of Systemology 00:21:56 SBS 318 Outtro Review the Small Business Show The post Fueling Your Success with the Tears of Naysayers – Small Business Show 318 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 317Lloyd Chapman - Founder American Small Business League
Are Small Businesses getting their legally mandated share of government contracts? Lloyd Chapman dug into this issue and was so concerned with the results that he founded the American Small Business League to fight for the rights of Small Business owners and their access to government contracts. Join your hosts Dave Hamilton and Shannon Jean for a fascinating discussion of missed opportunities, political gamesmanship, and legal battles fought in the name of Small Businesses throughout the United States. 00:00:00 Small Business Show #317 for Wednesday, March 3, 2021Lloyd Chapman, Founder, and President, American Small Business LeagueThe Small Business Act (23% of all contracts go to small businesses)00:35:02 SBS 317 OuttroLloydChapman.comLloydChapman.netFind Lloyd on LinkedIn The post Lloyd Chapman – Founder American Small Business League – Small Business Show Episode 317 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 316The Luxury of Exhausting Work + Hiring Rock Stars
Join Dave Hamilton and Shannon Jean as they celebrate the 6th anniversary of The Small Business Show! Your hosts then jump into a conversation about the Luxury of Exhausting Work – a concept you definitely want to learn more about. Then it’s on to a listener question about the pros and cons of hiring a rock star employee when you really don’t need them right now. Can that person help improve the performance of the rest of your team or will they cause problems you haven’t considered yet? Listen in and then share your comments at the Small Business Support Group! 00:00:00 Small Business Show #316 for Wednesday, February 24, 2021 00:01:23 The Luxury of Exhausting Work Jumping from hole to hole 00:15:11 SPONSOR: Uber for Business is offering companies a $50 voucher credit when you spend your first $200 with vouchers. Go to Uber.com/sbs to learn more 00:17:23 Mr. X-Should I Hire a Rockstar? Beware the trap! “How would you add value to each of my current employees’ positions?” 00:34:40 SBS 316 The post The Luxury of Exhausting Work + Hiring Rock Stars – Small Business Show 316 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 315Elon Musk: If you need encouragement, don't become an entrepreneur
When asked recently what encouragement he could provide to a new entrepreneur, Elon Musk replied: “If you need encouragement, don’t become an entrepreneur.” Your hosts Shannon Jean and Dave Hamilton take a deep dive into this comment and develop ways to build a system that provides built-in encouragement based on your own actions. Join us for this episode of the Small Business Show! 00:00:00 Small Business Show #315 for Wednesday, February 17, 2021 00:02:14 Elon Musk: “If you need encouragement, don’t become an entrepreneur.” 00:11:48 SPONSOR: RemoteHQ – Get Three Months Free of a RemoteHQ Workspace at RemoteHQ.co/SBS 00:14:16 Your steps forward Recognize small victories every day Create your small business story Watch your team succeed Celebrate positive culture Recognize positive customer feedback 00:27:49 SBS 315 Email us for Clubhouse Invites The post Elon Musk: If you need encouragement, don’t become an entrepreneur – Small Business Show 315 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 314Hiring too Slowly and the Concept of Levers
It’s time for more small business therapy on episode 314 of The Small Business Show. We start out with your co-host Dave Hamilton discussing his hiring challenges for a very specific position within one of his businesses. After we work on that issue it’s on to Shannon Jean’s new Concept of Levers and why levers are so important for your Small Business Success. Listen in and then share your own stories with us! 00:00:00 Small Business Show #314 for Wednesday, February 10, 2021 00:02:38 Review Small Business Show 00:03:52 Biz Therapy: Hiring Too Slowly Pre-interview questionnaire What are your salary requirements? “If you’re the type of person who wants to create a position, this is for you.” 00:16:24 SPONSOR: LinkedIn Sales Navigator. Start your 60-day free trial of LinkedIn Sales Navigator today by going to LinkedIn.com/smallbusiness 00:18:16 Levers Branding! Board of Advisors Link up with Shannon Jean and Dave Hamilton Affinity Credit Cards SBS Archive We Love Mistakes We’re all in the Customer Service Business 00:27:16 SBS 314 Outtro [email protected] The post Hiring too Slowly and the Concept of Levers – Small Business Show 314 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 313Creating an Exit Strategy and Valuing Your Business
A popular topic on The Small Business Show is getting started – taking action to get your Small Business started so you can begin your journey towards living that Charmed Life we have been discussing for the past 6-years. But what actions do you need to take when you are ready to step away from your business? How do you plan for your retirement and how about if you want to pass your business on to the next generation? Today on the show we have Ashley Micciche, co-founder, and CEO of True North Retirement Advisors with us. We’re going to talk about these questions and more, including some tips on making your business stronger as things turn around post-pandemic. 00:00:00 Small Business Show #313 for Wednesday, February 3, 2021 Guest: Ashley Micciche, CEO, and Co-Owner of True North Retirement Advisors 25,000 Cold Calls will teach you your niche! How to deal with your business when you’re ready to retire? What have you done this year to prepare your business to sell? 00:18:18 SPONSOR: Uber for Business is offering companies a $50 voucher credit when you spend your first $200 with vouchers. Go to Uber.com/sbs to learn more 00:20:20 One Minute Retirement Tip with Ashley Amazon Flash Briefing What’s the valuation for your business? Don’t count on your business as being a part of your retirement plan. Create a Will for your business SBS 313 Outtro Find Ashley! The post Creating an Exit Strategy and Valuing Your Business – Small Business Show Episode 313 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 312Resources for Tracking Leads and Requirements
How can you track new customer leads and commitments you have made to your customers without using a complex CRM software system? Join us today for more Small Business Therapy where your hosts Shannon Jean and Dave Hamilton help a listener come up with a simple system to manage leads and customer requirements. 00:00:00 Small Business Show #312 for Wednesday, January 27, 2021 00:01:55 Business Therapy: Scott-Tracking Leads FileMaker Pro SalesForce Fiverr for FileMaker Developers 00:16:14 SPONSOR: Amazon Pharmacy. Amazon Prime Members can save on prescription medication when not using insurance and get FREE 2-Day delivery! Learn more at Amazon.com/SBSRX 00:17:39 SPONSOR: Headspace. You deserve to feel happier, and Headspace is meditation made simple. Visit HeadSpace.com/SBS to get started. 00:19:15 Chuck-Don’t Change a Thing… except maybe this? 00:22:07 David-Future Show Ideas 00:25:49 SBS 312 Outtro The post Resources for Tracking Leads and Requirements – Small Business Show Episode 312 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 311Fighting Customer Fraud and Leveraging Relationships
It’s time once again for a Small Business Therapy session! On this episode of the Small Business Show, co-host Shannon Jean describes (rants?) his frustration to Dave Hamilton with a customer fraud situation and asks about the best methods to avoid fraud in the future. We also focus on how established relationships can assist you when you need it but that they must already have trust and added value before asking for help. Join us for episode 311 of The Small Business Show! 00:00:00 Small Business Show #311 for Wednesday, January 20, 2021 00:01:43 Business Therapy: The Customer goes bad 00:06:01 SPONSOR: RemoteHQ – Get Three Months Free of a RemoteHQ Workspace at RemoteHQ.co/SBS 00:08:53 We Love Mistakes…which one did we make today? Add value to your relationships before you need to leverage them 00:21:48 SBS 311 Outtro [email protected] The Small Business Support Group The post Fighting Customer Fraud and Leveraging Relationships – Small Business Show Episode 311 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 310Free Speech or Just a Bad Business Decision?
Does the Parler App and business have a free speech problem or just a Small Business problem? Join your hosts Shannon Jean and Dave Hamilton as they discuss what happens when you rely too much on a single supplier or customer for your success. Hear why Dave thinks “If you rely on one source, you don’t really own the business – your source does.” 00:00:00 Small Business Show #310 for Wednesday, January 13, 2021 00:01:24 If one company can make or break your business, it wasn’t your business to begin with. 00:08:53 SPONSOR: LinkedIn Sales Navigator. Start your 60-day free trial of LinkedIn Sales Navigator today by going to LinkedIn.com/smallbusiness 00:10:47 Who does your business rely on? [email protected] 00:17:41 SBS 310 Outtro The Small Business Support Group The post Free Speech or Just a Bad Business Decision? Small Business Show Episode 310 appeared first on Business Brain - The Entrepreneurs' Podcast.
S7 Ep 309Our 2020 Small Business Report + 2021 Trends
Welcome to the first Small Business Show experience of 2021! We hope you had a great holiday, all things considered, and we’re excited to be with you for what will surely be a terrific year with some tremendous success for all of us. Join us as your hosts Shannon Jean and Dave Hamilton talk about how their various businesses performed in 2020 with insights into why they did better or worse during the Pandemic and what they expect to do in 2021. 00:00:00 Small Business Show #309 for Wednesday, January 6, 2021 00:01:38 How was your year? 00:10:41 SPONSOR: Issuu. The All-In-One Tool To Create & Distribute Great-Looking Content. Get Issuu for free or get 50% off a Premium account. Both at Issuu.com/podcast with promo code SBS. 00:12:19 Why was your year like that? Be Ready for The Rebound 00:27:53 Predictions for 2021 Prediction: US reopening truly begins April Prediction: Q4 next year will be ROCKIN’ Prediction: 2022 will begin the “Roaring Twenties” for us Prediction: Bitcoin will double this year, ending north of $60K 00:39:14 Plans for 2021 Book Publishing New Hires More exposure 00:46:40 SBS 309 Outtro [email protected] Please leave us a review The post Our 2020 Small Business Report + 2021 Trends to Watch for – Small Business Show Episode 309. appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 308Time to Shake the SBS Box, Questions instead of statements, Sunk Costs and more!
Welcome to another Small Business Show experience. This is the show that is by, for, and about Small Business owners. Today’s episode is a grab bag of topics that your hosts Dave Hamilton and Shannon Jean have gathered throughout the year. Small yet important topics that we want to spend some time today discussing. First, you will get a chance to provide input on what we feature on the show each week for 2021 and beyond. Changes are afoot and we want to hear from you! Connect with us and share your thoughts to make the Small Business Show more useful for you. Then it’s on to a discussion about asking questions instead of making statements, the fallacy of sunk costs, and the importance of action for you and your team. 00:00:00 Small Business Show #308 for Wednesday, December 23, 2020 00:01:52 What do you want from the show? Experimenting with Different Formats in 2021 [email protected] 00:18:15 SPONSOR: TextExpander lets you be both efficient and accurate. TextExpander.com/podcast gets you 20% off your first year! 00:19:42 SPONSOR: BetterHelp – Save 10% off your first month while taking charge of your mental health at BetterHelp.com/SBS 00:21:33 Asking questions for better responses “I think I understand…is this what you mean?” 00:31:57 Sunk Costs Employees who say they’re partners Shannon Jean’s Books REI’s Sunk Cost Would You Buy It Today? 00:41:03 Today’s action: ask yourself and your team: What do you want? What help would you like to have? What action would you take to make your job more enjoyable? 00:44:36 SBS 308 Outtro Call us: (401) 472-4249 The post Time to Shake the SBS Box, Questions instead of statements, Sunk Costs and more! Small Business Show Episode 308 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 307Jack Tompkins Founder of Pineapple Consulting
We talk about decision making frequently on The Small Business Show. One of our oft-repeated bits of advice that came from a previous guest was to never make fear-based decisions for your business. Today on the show we have a guest that is all about making Data-Driven Decisions and how using and visualizing your company data can dramatically impact your success. Jack Tompkins is Managing Partner and Founder of Pineapple Consulting and we are super interested in hearing how they use Small Businesses existing data to help them succeed. Jack Tompkins, Managing Partner and Founder of Pineapple Consulting Brian Friss on Small Business Show: “Don’t Make Fear-Based Decisions” “There’s never a wrong risk, there’s only a wrong price” Demystifying Data for the Average Small Business Owner Excel and Tableau Gut Instinct vs. Data Science SPONSOR: Issuu. The All-In-One Tool To Create & Distribute Great-Looking Content. Get Issuu for free or get 50% off a Premium account. Both at Issuu.com/podcast with promo code SBS. SPONSOR: RemoteHQ – Get Three Months Free of a RemoteHQ Workspace at RemoteHQ.co/SBS Mistakes and Actions time A data company makes a data mistake = “I made a formula mistake” Try to break what you’re making Small Businessing Action: Have a process to digest your numbers Engage with your Data Find Jack Tompkins at Pineapple Consulting SBS 307 Outtro Review The Small Business Show The post Jack Tompkins Founder of Pineapple Consulting – Small Business Show Episode 307 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 306End of Year Small Business Tasks and Opportunities
As we wrap up a very interesting and often challenging Small Business year, it’s time to revisit those tasks and opportunities to take advantage of before we close out December. On this episode of the Small Business Show, your hosts Shannon Jean and Dave Hamilton share their strategies for closing out the year on a high note. Taking care of things that need to be dated for this calendar year and not missing out on ways to save money, pay fewer taxes, and complete the Executive Summary to keep an ongoing journal of what happened with your Small Business in 2020. Listen in and then join us at the Small Business Support Group to share your stories, ask questions, and connect with your hosts Dave Hamilton and Shannon Jean. 00:00:00 Small Business Show #306 for Wednesday, December 9, 2020 00:01:50 Shannon and Dave Share their reflections on the year 00:07:15 2020 EOY Decisions 00:08:41 Let’s start with the financials 00:09:42 Action Item: Call (or email) Your Accountant Today We Love Mistakes 00:11:30 Get your collections together: Who Owes You Money? 00:14:02 Take Big Juicy Write-offs THIS year 00:16:11 SPONSOR: TextExpander lets you be both efficient and accurate. TextExpander.com/podcast gets you 20% off your first year! 00:18:05 SPONSOR: Headspace. You deserve to feel happier, and Headspace is meditation made simple. Visit HeadSpace.com/SBS to get started. 00:20:10 Would You Rather Pay the Money to the Government Or Give it To Your Employees? If your spouse is your employee, pay your spouse, have them pay for your health insurance SEP IRA Solo-401k Getting a 401k in place for your employees 00:27:56 Look for End-of-Year deals Consider shifting your fiscal EOY to a different month 00:29:07 Create your Executive Summary for 2020 Start with a monologue What happened this year? What are the opportunities for next year? Start the draft 00:33:29 Action Item: Write Your Future Story eBay Up & Running Grants 00:37:08 SBS 306 Outtro [email protected] Review SBS (please!) The post End of Year Small Business Tasks and Opportunities – Small Business Show Episode 306 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 305Andrew Millar - Franchising Success uBreakiFix
We have spoken to hundreds of Small Business owners over the past 6-years here on the show. A small batch of those folks were franchise owners that have had success with various franchise opportunities. Today on the show, we get a chance to talk to Andrew Millar, a Franchise Sales Specialist with UBreakIFix. We’re going to dig deep into the franchise business model to see what makes it work for some people who want to run their own business but have some back office and marketing support via a franchise. We’ll also learn more about UBreakIFix and their specific franchise. 00:00:00 Small Business Show #305 for Wednesday, December 2, 2020 When you don’t know how to do something, do the wrong thing. Someone will guide you. Andrew Millar, Franchise Sales Specialist with uBreakiFix When Franchising: Find a proven business model Find a company with support Find a built-in, loyal customer base Controlled competition from the same brand A team dedicated to your success 16:35 SPONSOR: RemoteHQ – Get Three Months Free of a RemoteHQ Workspace at RemoteHQ.com/Partnerships/SBS with code SBS. 18:33 SPONSOR: BetterHelp – Save 10% off your first month while taking charge of your mental health at BetterHelp.com/SBS Hiring within a Franchise Corporate Refugees Homogenizing the repair IFE Website for Different Franchise Opportunities We Love Mistakes “If you don’t run your business, your business runs you.” Genuine Apple Parts! SBS 305 Outtro uBreakiFix.com/Franchise uBreakiFix YouTube Page [email protected] The post Andrew Millar – Franchising Success uBreakiFix – Small Business Show Episode 305 appeared first on Business Brain - The Entrepreneurs' Podcast.
S6 Ep 304Evan Samet - Perseverance in the Time of Covid
There’s nothing better than having a Small Business Show listener reach out to us with a request to be on the show. Recently, we were contacted by a listener via LinkedIn with a compelling message about his experience starting and selling a Small Business and about the challenges of being in the ticketing and live event business that was completely shut down due to Covid. Evan Samet founded TicketInsider in 2013 and after experiencing significant success, he sold the company in 2018. Evan is now the VP of Purchase and Marketing at Key Investment Group, another ticketing and VIP experience company. Join your hosts Shannon Jean and Dave Hamilton as we take a deep dive into the ticketing and live event business to learn how they are surviving during Covid and their plans to thrive once live events return. 00:00:00 Small Business Show #304 for Wednesday, November 25, 2020 Please…Review The Small Business Show Evan Samet, Founder of TicketINsider, Vice President of Purchasing & Marketing at Key Investment Group A surprise 100% return for tickets at Toad’s Place starts a business! They canceled Wimbledon! Stop and ask: What does your company actually do? 00:13:11 SPONSOR: Issuu. The All-In-One Tool To Create & Distribute Great-Looking Content. Get Issuu for free or get 50% off a Premium account. Both at Issuu.com/podcast with promo code SBS. 00:15:13 SPONSOR: TextExpander lets you be both efficient and accurate. TextExpander.com/podcast gets you 20% off your first year! The live entertainment business returns? Marc Geiger Claustrophobia Economy Here comes the Roaring Twenties! Hiring advice: Find people smarter than you Always work on your business skills Know that you’re valuable elsewhere We Love Mistakes! Mistake: Don’t always be the expert Advice: Have another stream of revenue SBS 304 Outtro Find Evan Samet on LinkedIn The post Evan Samet – Perseverance in the Time of Covid – Small Business Show 304 appeared first on Business Brain - The Entrepreneurs' Podcast.