Business Brain – The Entrepreneurs’ Podcast

The future is uncertain. Are we headed for a recession as the Fed works to tame inflation by increasing interest rates? Will fuel prices come down or are they headed for double digits? To prepare for the worst, it’s time to look at your Small Business costs to find places where you can save money while preserving the value you add to your customers. Join your hosts Shannon Jean and Dave Hamilton today as they discuss tips and tricks to lower your expenses in ways that your customers won’t notice. 00:00:00 Small Business Show #383 for Wednesday, June 8, 2022 00:01:24 Traveling the world 00:02:21 Should everything have an expiration date? [email protected] 00:12:52 SPONSOR: iTrust Capital. Invest in Crypto using your IRA. No Monthly Fees and only 1% Transaction fees. Over 25+ Cryptocurrencies available, including Bitcoin, of course. Visit iTrust.Capital/SBS to get started today! 00:14:20 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free trial! 00:16:00 How to Cut Costs while Preserving Value Preserve employees! Have a “trim 10%” rule in place…and ask everyone to look at things that way. Use RateTracker! Kill off your bank fees Use automation! 00:43:16 Lightning Round Don’t Buy New! Ask for early payment discounts Be transparent with vendors, customers, and employees 00:45:57 SBS 383 Outtro [email protected] The post Cutting Costs While Preserving Value – Small Business Show 383 appeared first on Business Brain - The Entrepreneurs' Podcast.

Everyone screws up. How can you minimize mistakes while building confidence in your employees? How many times do you let someone mess up before you have to discipline or terminate them? What are the best methods for creating conscientious employees that learn from their mistakes? Join your hosts Dave Hamilton and Shannon Jean to learn how they manage and react when things go wrong. 00:00:00 Small Business Show #382 for Wednesday, June 1, 2022 Plan B for Better 00:03:19 Scott-380–RichRelevance for Mailing Lists Sponsors 00:09:24 SPONSOR: Zapier. See for yourself why teams at Airtable, Dropbox, and thousands of other companies use Zapier every day to automate their businesses. Try Zapier for free at Zapier.com/SBS. 00:11:15 SPONSOR: RateTracker, your credit card processing rate watchdog presented by Skysail Solutions, your trusted payments partner 00:13:43 Discipline and Encouragement — Managing Employee Mistakes Criticize in the Mirror, Praise in the Window Create an Employee Manual The Compliment Sandwich The Two Tokens of Customer Service (and Managing Employees!) Beware interpersonal issues Are you an idiot or a jerk? 00:36:30 SBS 382 Outtro [email protected] The post Managing Employee Mistakes – Carrot or Stick? Small Business Show 382 appeared first on Business Brain - The Entrepreneurs' Podcast.

There’s a nationwide shortage of workers and attracting the best talent can be challenging. How do you make your Small Business stand out among other companies? Should you just compete on salary levels? What creative methods can you use to bring the best employees to your company? Join Dave Hamilton and Shannon Jean as they discuss creative ways to attract employees to your Small Business. 00:00:00 Small Business Show #381 for Wednesday, May 25, 2022 Coaching The Kids 00:09:07 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:10:41 Attracting Employees…Creatively! The Great Resignation Reshuffle “Remote” instead of “Virtual” Lots of Two-Week Experiments Selling Your Culture Sell your culture, share your career paths ABR: Always Be Recruiting Make Recruitment Cards 00:42:20 One Word to Change Everything! 00:48:03 SBS 381 Outtro [email protected] The post Creative Methods to Recruit and Retain Employees – Small Business Show 381 appeared first on Business Brain - The Entrepreneurs' Podcast.

Join us for episode 380 of The Small Business Show to get an update on Shannon’s experiment to create a company just using his phone – he just hit a significant milestone. Then it’s on to a discussion about Email newsletters and why your Small Business needs one, how to create them, how to grow them, and how to turn them into a powerful customer connection and revenue machine. 00:00:00 Small Business Show #380 for Wednesday, May 18, 2022 00:01:17 Find what you love 00:04:59 Shannon’s Social Commerce business hits $1MM in Poshmark sales! 00:09:14 Beware becoming comfortable Poshmark Unlocked Dave Hamilton on LinkedIn (link with me!) Shannon Jean on LinkedIn (link with me, too!) FileMaker Sponsors 00:15:18 SPONSOR: Tailor Brands is an AI-driven, all-in-one platform for anyone aspiring to start a business or side hustle. Get 40% off at taillorbrands.com/sbs. 00:16:41 SPONSOR: Hunter Douglas — Visit HunterDouglas.com/SBS to see their smart solutions for dressing your windows and take advantage of generous rebate savings. 00:18:01 Email Newsletters [email protected] Use Exclusivity and Scarcity Mailchimp Klaviyo Secret Double-Opt-In Small Business Support Group Huckberry Outdoor Gear Be a Creator and a Curator 00:37:55 SBS 380 Outtro Email us your business questions: [email protected] The post A Million Dollar Side Hustle and the All Powerful Email Newsletter – Small Business Show 380 appeared first on Business Brain - The Entrepreneurs' Podcast.

What’s the best way to buy out your business partner when you don’t have the cash? How do you convert your side-hustle to a full-time business AND recruit your current employer as your first customer? Join us for episode 379 of The Small Business Show as we tackle these questions from our audience and more! 00:00:00 Small Business Show #379 for Wednesday, May 11, 2022 00:01:38 The Value of a Nametag as an Icebreaker No One Sees The Mac Observer Acquisition as a Negative 00:10:30 Email us your questions: [email protected] Sponsors 00:11:29 SPONSOR: RateTracker, your credit card processing rate watchdog presented by Skysail Solutions, your trusted payments partner 00:13:19 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:15:18 Your questions…[email protected] 00:15:49 Rob: My partner wants me to buy him out 00:28:45 Claire: Going full-time with my side-hustle 00:39:12 SBS 379 Outtro Email us your business questions: [email protected] The post Buying out a Partner and Turning Your Employer into a Customer – Small Business Show 379 appeared first on Business Brain - The Entrepreneurs' Podcast.

Listen in for our second episode in a series and learn how developing career paths for your employees will help your business become stronger and more profitable. 00:00:00 Small Business Show #378 for Wednesday, May 4, 2022 00:01:31 Today’s Tip: “Candidly, not Honestly” 00:13:04 Recap of Small Business Show Episode 377 Sponsors 00:13:44 SPONSOR: iTrust Capital. Invest in Crypto using your IRA. No Monthly Fees and only 1% Transaction fees. Over 25+ Cryptocurrencies available, including Bitcoin, of course. Visit iTrust.Capital/SBS to get started today! 00:15:13 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free trial! 00:16:40 Creating Career Paths for Your Employees…Part 2! Job Descriptions and Ladders Then Map it! Salary Ranges Mentorship Shout about it from the rooftops! 00:37:54 SBS 378 Outtro [email protected] The post Creating Career Paths for your Employees Part 2 – Small Business Show 378 appeared first on Business Brain - The Entrepreneurs' Podcast.

Want to keep your best employees from leaving your company? By giving them a clear path to advance within your Small Business not only will your employees be more fulfilled, but they will also be more valuable as they build their Talent Stack. Join us today for episode 377 of The Small Business Show where we tackle the why and the how of creating career paths for your employees. You will also hear our take on Elon Musk’s Twitter buyout and a lesson in problem-solving from Julia Child. Let’s go! 00:00:00 Small Business Show #377 for Wednesday, April 27, 2022 00:01:11 Elon Musk “More Phish Whales, Let’s Go!” Sponsors 00:18:26 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:19:59 SPONSOR: Hunter Douglas — Visit HunterDouglas.com/SBS today for your free “Style Gets Smarter” design guide to see their smart solutions for dressing your windows. 00:21:28 Julia Child Julia on HBOMax [email protected] 00:27:59 Career Paths The Danbury Mint The E-Myth Org Chart The Aspirational Org Chart 00:43:00 SBS 377 Outtro The post Elon Musk, Julia Child and Part 1 of Career Paths – Small Business Show 377 appeared first on Business Brain - The Entrepreneurs' Podcast.

Running your Small Business can seem overwhelming at times. There are a thousand things going on that require your attention and hundreds of decisions that need to be made in a timely manner. How do you keep things straight? How can you keep focused on what is important at this moment? Listen to The Small Business Show today as we discuss the power of compartmentalization and how to hack your brain to keep your sanity at work and at home while being more present for everyone around you. 00:00:00 Small Business Show #376 for Wednesday, April 20, 2022 00:02:38 House passes $55B Small Business Grant 00:06:34 Business Franchise Taxes in each State Sponsors 00:12:26 SPONSOR: RateTracker, your credit card processing rate watchdog presented by Skysail Solutions, your trusted payments partner 00:14:32 SPONSOR: Hunter Douglas — Visit HunterDouglas.com/SBS today for your free “Style Gets Smarter” design guide to see their smart solutions for dressing your windows. 00:16:04 Compartmentalizing Compartmentalization How To Take Over The World Podcast Managing By Walking Around The Superpower of Compartmentalizing Your Thoughts Coming Home and Still Being at Work You Left Your Head at Work You Are Only as Happy as Your Unhappiest Child Multitasking is a myth, compartmentalization works. Pomodoro Method with Bob LeVitus on Small Business Show To-Did List on Small Business Show 00:36:46 The Million Dollar Distraction (a bedtime story!) 00:42:24 SBS 376 Outtro [email protected] The post The Superpower of Compartmentalizing Your Thoughts – Small Business Show 376 appeared first on Business Brain - The Entrepreneurs' Podcast.

Being Transparent in your Small Business can be a key tool to gaining customers, attracting the best talent, and building your personal brand. Make transparency part of your company culture: For your Employees For your Customers For your Suppliers For your Partners and Advisors Join us today on The Small Business Show as we discuss just how Transparency can help you on your path towards taking over the world. 00:00:00 Small Business Show #375 for Wednesday, April 13, 2022 00:00:47 What’s In a Name? Techniques, Tips, and Tactics 00:05:20 I made a mistake…you should pay for it! 00:14:02 Finding our Show! 00:14:28 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:16:27 Transparency vs. Authenticity [email protected] “One Number!” Two Tokens of Customer Service Small Business Show Working Agreement 00:40:42 SBS 375 Outtro [email protected] The post Transparency for Fun and Profit – Small Business Show 375 appeared first on Business Brain - The Entrepreneurs' Podcast.

Join us for a fresh-squeezed edition of the Small Business Show as we dive into a grab back of topics today including Defined Benefit Plans that can help both employees and employers lower tax liability, a look at how some employees feel about their relationship with your Small Business and news from SXSW 2022. 00:00:00 Small Business Show #374 for Wednesday, April 6, 2022 00:01:47 What is a Defined Benefit Plan? 00:09:29 The employEE perspective of being laid-off Sponsors 00:21:06 SPONSOR: RateTracker, your credit card processing rate watchdog presented by Skysail Solutions, your trusted payments partner 00:22:52 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free trial! SXSW Small Business Movies 00:24:46 SXSW-2nd Chance 00:30:23 SXSW-Mickey: The Story of A Mouse 00:33:13 SXSW-The Pez Outlaw The Problem Solving Mindset The Doctrine of First Sale 00:43:51 The Bose Hubris Story 00:47:37 SXSW is back! 00:49:06 SBS 374 Outtro [email protected] The post Defined Benefit Plans and Taking the Employees Perspective – Small Business Show 374 appeared first on Business Brain - The Entrepreneurs' Podcast.

Small Business owners want happy and productive employees. Can you get those types of employees by giving them everything they say they want? Do your employees really know what they want and if you plan on asking them, what’s the best way to phrase the question? Join us today on The Small Business Show where we discuss the problem with giving employees what they want along with more topics you don’t want to miss! 00:00:00 Small Business Show #373 for Wednesday, March 30, 2022 00:02:00 Back to Travel…and Back to Work! 00:03:45 Traveling Productively With a Portable Screen Lenovo ThinkVision M14 ASUS ZenScreen 15.6” 00:08:46 SXSW-Interview with Reggie Fils-Aimé, President and COO of Nintendo (retired) Sponsors 00:17:02 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:18:37 SPONSOR: Hunter Douglas — Visit HunterDouglas.com/SBS today for your free “Style Gets Smarter” design guide to see their smart solutions for dressing your windows. 00:19:57 The Problem with Giving Employees What They Want The arrival fallacy – “The false belief that reaching a valued destination can sustain happiness.” – Dr. Tal Ben-Sharar, Harvard psychologist. What would you decide (if you were the manager)? 00:25:18 The Santa Story 00:28:16 Giving employees ownership We base our salaries on results and impact to the company’s profitability Separate performance reviews from salary reviews Keep perks temporary and/or rotational 00:37:43 SBS 373 Outtro [email protected] The post The Problem with Giving Employees What They Want – Small Business Show 373 appeared first on Business Brain - The Entrepreneurs' Podcast.

You can’t do it all. As Small Business owners, we may have started out taking on every role and doing all the work but the only way we can build a successful business is to create teams and delegate tasks. Join your hosts Dave Hamilton and Shannon Jean as they discuss the importance of delegating and how to use it as one of your Small Business Superpowers. 00:00:00 Small Business Show #372 for Wednesday, March 23, 2022 00:01:53 Beware Falling in Love with Titles Sponsors 00:11:52 SPONSOR: RateTracker, your credit card processing rate watchdog presented by Skysail Solutions, your trusted payments partner 00:13:47 SPONSOR: Hunter Douglas — Visit HunterDouglas.com/SBS today for your free “Style Gets Smarter” design guide to see their smart solutions for dressing your windows. 00:15:20 Time to Delegate! The E-Myth Get Comfortable Giving Up Control​​ Think like a boss Think like a pilot! People want trust and autonomy What job do you want next? 00:33:38 Autonomy creates opportunity “It’s not important that you have the answer, it’s important that you know where to find the answer.” – Mark King, President of Taco Bell There’s no growth without delegating 00:39:10 SBS 372 Outtro The post Delegating for Success – Small Business Show 372 appeared first on Business Brain - The Entrepreneurs' Podcast.

We have done a few episodes recently about how to manage cost increases and how to raise your prices. Dave recently came across the concept of Decoy Pricing that is worth looking at. What is Decoy Pricing? Decoy pricing is a strategy that aims to guide a potential customer towards a specific product or service by presenting an inferior choice. Listen in to learn more! 00:00:00 Small Business Show #371 for Wednesday, March 16, 2022 00:01:00 Ben Thompson’s Stratechery Newsletter about Shopify 00:02:41 Traveler’s Tips! 00:06:53 Expensive stuff! Sponsors 00:08:08 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:09:49 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:11:30 Decoy Pricing The Popcorn Example. Large is the most profitable Small – $3.50 Medium – $6.50 Large – $7.50 Service Providers: Use Bundling and Features The Economist example Digital Edition: $59 Print Edition: $125 Print + Digital Edition: $125 The Amazon Example Search BusinessShow.co for “Story” Tobi, the Snowboarder who started Shopify 00:30:35 Anchoring “F*** the cup, pour it in my hand for a dime!” 00:35:45 SBS 371 Outtro Next week: Delegating The post What is Decoy Pricing and how can your Small Business use it? – Small Business Show 371 appeared first on Business Brain - The Entrepreneurs' Podcast.

One of our favorite sayings on The Small Business Show is “Don’t make fear-based decisions” – Brian Friss from Digistor But we want to take another look at fear and how it may help guide you to what you SHOULD do. If you are afraid of it, that may be a sign that success lies in that direction. Join us today as we tackle the fear and redirect it to power us forward. 00:00:00 Small Business Show #370 for Wednesday, March 9, 2022 00:01:43 Think about what your customers need SquareMouth travel insurance finder Sponsors 00:10:11 SPONSOR: RateTracker, your credit card processing rate watchdog presented by Skysail Solutions, your trusted payments partner 00:12:23 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free trial! 00:14:20 “Use Fear as a Compass” Fear of Failure Fear of Rejection “I never fail. I either win, or learn.” The biggest one: The Fear of Success Embrace Extreme Accountability Create a Fear List 00:35:03 SBS 370 Outtro Next week: Decoy Pricing [email protected] businessshow.co/linkedin The post Using Fear as a Compass – Small Business Show 370 appeared first on Business Brain - The Entrepreneurs' Podcast.

You may not be fond of meetings at your Small Business, but they can be productive and serve a purpose. Today your hosts Shannon Jean and Dave Hamilton jump back into this topic to discuss strategies that can help to make your meetings less painful and perhaps even useful. Join us! 00:00:00 Small Business Show #369 for Wednesday, March 2, 2022 00:01:31 Can You Play? — I Don’t Meet My Company’s Diversity Requirements Sponsors 00:16:50 SPONSOR: Hunter Douglas — Visit HunterDouglas.com/SBS today for your free “Style Gets Smarter” design guide to see their smart solutions for dressing your windows. 00:18:31 How to Create Meetings That Matter Do We Need to Have a Meeting? “What exactly are we meeting about?” – Everyone should be able to answer the question in 5 words or fewer – Christopher Frank, VP @ American Express. Stack the deck: ask each participant to figure out a question about a relevant topic? Start on time Have an end time Avoid Status Updates Every Task is Assigned a DRI (Directly Responsible Individual) 00:44:47 SBS 369 Outtro [email protected] businessshow.co/linkedin The post How to Create Meetings that Matter – Small Business Show 369 appeared first on Business Brain - The Entrepreneurs' Podcast.

The power of focusing on results instead of effort. Join us today as your hosts Dave Hamilton and Shannon Jean share their experiences with getting your team focused on systems that produce results instead of those that reward hard work without achievement. 00:00:00 Small Business Show #368 for Wednesday, February 23, 2022 00:02:48 Chuck-366-The Importance of Employees in “The Great Resignation” Sponsors 00:09:52 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:11:23 SPONSOR: Hunter Douglas — Visit HunterDouglas.com/SBS today for your free Style Gets Smarter design guide to see their smart solutions for dressing your windows. 00:12:45 Build a culture where you Focus on results, not recognition. Working hard is great, but there’s a big difference between 90% and 100%. Systems over Goals “What is measured improves” Focus on Less Create a To-Did List 00:41:38 SBS 368 Outtro [email protected] Our LinkedIn MasterMind Group The post Creating a Culture Focused on Results – Small Business Show 368 appeared first on Business Brain - The Entrepreneurs' Podcast.

It’s a grab bag of topics for episode 367 of The Small Business Show this week! First, we jump into a discussion of Wordle and their business model, then we talk about the Problem-Solving Mindset and how to develop it if you don’t already have it. Join your hosts Shannon Jean and Dave Hamilton for another Small Business Show extravaganza! 00:00:00 Small Business Show #367 for Wednesday, February 16, 2022 We are SmallBusinessing.com 00:03:26 Dissecting the Wordle Business Solo-preneur, Josh Wardle (at least for Wordle) Target audience of one (at least initially) Lean-and-mean development (Wordle runs in your browser, not on a server) Got game play right, then social As a software engineer at Reddit, he created The Button and Place Greg from Jungle Scout on Small Business Show 00:19:05 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:20:55 No Problems…No Business! PSM: The Problem-Solving Mindset “Do you want help? Or do you just want to talk it out?” The Obstacle is The Way by Ryan Holiday [email protected] Brian Friss from Digistor – “Don’t Make Fear-Based Decision” 00:44:39 SBS 367 Outtro The post Dissecting the Wordle Business + Developing a Problem Solving Mindset – Small Business Show 367 appeared first on Business Brain - The Entrepreneurs' Podcast.

Your employees are the life of your business. But what happens when you must operate in a tight labor market with increasing costs? How do you attract and keep employees during a labor shortage? Let’s look into the reasons we are having a labor shortage in the first place, then how to deal with it related to your employees and how it impacts your customers. We then look to the future to predict the long-term impact on Small Businesses. 00:00:00 Small Business Show #366 for Wednesday, February 9, 2022 00:01:47 Today’s Tip: Get Free Shipping Supplies from USPS, UPS, FedEx 00:08:26 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free trial! 00:10:07 Labor Shortage Forgiveness and Loyalty Building. The “End of Cheap” There’s No Such Thing as Free Shipping Far less kids work 00:29:19 How to keep your employees 00:40:13 SBS 366 The post Managing Your Small Business During a Labor Shortage – Small Business Show 366 appeared first on Business Brain - The Entrepreneurs' Podcast.

It’s a new year and a good time to reflect on how things went for your business in 2021. If your company is structured as a corporation or LLC, you will also want to create notes (AKA minutes) from the annual meeting requirement of your managing board. An Executive Summary is what you need. Join your hosts Shannon Jean and Dave Hamilton as they discuss the value of the Executive Summary and how they each use it in different ways to help run their businesses. 00:00:00 Small Business Show #365 for Wednesday, February 2, 2022 00:00:57 The Value of the Working Agreement 00:07:03 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:09:01 SPONSOR: Hunter Douglas — Visit HunterDouglas.com/SBS today for your free Style Gets Smarter design guide to see their smart solutions for dressing your windows. 00:10:36 Creating This Year’s Executive Summary “So You’re At a Cocktail Party in 5 Years and Someone Asks you…” Be a good data miner Delegate the Executive Summary to your managers 00:29:02 Create your Success list Include listening to The Small Business Show on your list! Create a Failure Resume Read Shannon’s Failure Resume 00:30:42 SBS 365 Outtro [email protected] The post The Small Business Executive Summary – What it is and why you need it – Small Business Show 365 appeared first on Business Brain - The Entrepreneurs' Podcast.

Small Business owners are forced to play all kinds of roles in their company. They must be leaders to attract talent and to create a vision for the business while at the same time they need to understand the importance of managing people to get things done. Are leadership skills and quality management mutually exclusive? Let’s find out today on episode 364 of The Small Business Show!   00:00:00 Small Business Show #364 for Wednesday, January 26, 2022 00:02:12 Paypal Zettle now integrates with WooCommerce Stripe for online payments 00:11:31 Leadership vs. Management Leadership is about action Solve Your Micromanagement by showing a (similar) example instead of doing the task yourself. Be careful managing the truth The Emyth 00:30:21 Important Factors Be accountable to build trust and credibility Communication and Transparency Listen and Read the Room Learn Persuasion Skills (and use your powers for good!) 00:36:24 SBS 364 Outtro [email protected] The post Leadership vs. Management – Can you be good at both? Small Business Show 364 appeared first on Business Brain - The Entrepreneurs' Podcast.

Small Business owners understand the importance of building a strong team of employees and a company culture that creates a great place to work. But how do you go about managing employees in different age groups? Do you have to alter the way you interact and manage people based on their expectations, their outlook, and their values? Join your multi-generational manager hosts Shannon Jean and Dave Hamilton to get their take on trying to serve the needs of all employees while serving the needs of your Small Business   00:00:00 Small Business Show #363 for Wednesday, January 19, 2022 00:01:03 The significant nuance of selling a business 00:19:41 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:21:20 Managing Employees of All Ages You cannot make people happy, you can create for them the opportunity to be happy. You can’t give people special treatment just because they demand it Leading vs. Managing Hang out with your employees Don’t be a pushover Contract of Respect 00:44:24 SBS 363 The post Managing Employees of all Ages and Dave Sells a Business – Small Business Show 363 appeared first on Business Brain - The Entrepreneurs' Podcast.

Can you create a subscription or other recurring revenue program based on your existing products or services? Join us today on The Small Business Show as we discuss why recurring revenue can help both your business and your customers. Listen to your hosts Dave Hamilton and Shannon Jean as they discuss creative methods to add recurring revenue to your Small Business.       00:00:00 Small Business Show #362 for Wednesday, January 12, 2022 00:02:06 Choosing Your Path With Your Attorney Sponsors 00:14:28 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:16:01 SPONSOR: David vs. Goliath podcast, dedicated to helping small businesses leverage technology to compete and win against their large competitors. 00:17:11 Creating Recurring Revenue for your Business Stable, Predictable, and Scalable! Recurring Revenue Ideas: Members pay less! Auto-renews Mastermind Group Courses, Books Things to get: Our Mistakes Book LibreOffice – Free Office Suite that Dave uses 00:34:27 SBS 362 Outtro [email protected] The post Creating Recurring Revenue Streams for Your Small Business – Small Business Show 362 appeared first on Business Brain - The Entrepreneurs' Podcast.

Small Business owners are problem solvers. But what happens if you or your team are focused on the problems instead of solutions? Join us today as Dave Hamilton and Shannon Jean discuss the importance of solution-based thinking and action over ideas to keep your business moving towards success.     00:00:00 Small Business Show #361 for Wednesday, January 5, 2022 00:01:28 401(Play) – Plan, Socialize, Save, and Travel Stop Admiring The Problem 00:09:05 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:11:23 Stop Admiring Problems and Shift to Embracing Solutions Use Calculus Every Day Use your two-week trial “experiment” Celebrate the achievement 00:24:28 SBS 361 Outtro [email protected] The post Stop Admiring Problems and Shift to Embracing Solutions – Small Business Show 361 appeared first on Business Brain - The Entrepreneurs' Podcast.

Everything is more expensive this year. With record-setting inflation hitting all of our wallets, how can Small Business owners manage increasing supply costs while still keeping their customers happy? We included some tips about managing inflation in episode 351 back in October, but with inflation sticking around longer than first anticipated, it’s worth revisiting and expanding on that topic. The Producer Price Index rose to 9.6% year-over-year, the largest increase in history. Let’s figure this out together on episode 360 of The Small Business Show with your hosts Dave Hamilton and Shannon Jean. 00:00:00 Small Business Show #360 for Wednesday, December 29, 2021 SEP vs. 401k Choosing the right accountant! 00:9:53 SPONSOR: Napjitsu. We love power naps here at SBS, and we know you do to. Napjitsu is a new way to recharge your body and your brain. For a limited time, receive 30% off your first purchase at Napjitsu.com/SBS. 00:11:37 Managing Inflation and Do you need to Raise Your Prices Producer Price Index Rose 9.6% year-over-year Meet (and manage!) price expectations, and offer a value-add for a little more Don’t apologize, just be transparent Say “it’s unfortunate” instead of “I’m sorry”. Small Business Show helps you identify your Primary Customer Reduce discounts and coupons Don’t make fear-based decisions 00:31:36 SBS 360 Outtro The post Managing Inflation and How to Raise Your Prices – Small Business Show 360 appeared first on Business Brain - The Entrepreneurs' Podcast.

Are you using Apple products for your Small business? Listen in this week as we talk with Jeremy Butcher, Enterprise and Education Product Marketing at Apple about how the suite of device management, support, and services in the Apple Business Essentials bundle can keep your Mac and iOS devices running strong so you can focus on your Small Business instead of your technology.       00:00:00 Small Business Show #359 for Wednesday, December 22, 2021 00:01:09 Apple’s Jeremy Butcher Talks Apple Business Essentials (cross-posted from Mac Geek Gab 905) 00:15:09 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:17:17 Digging Back into Apple Business Essentials 00:32:05 SBS 359 Outtro The post Jeremy Butcher Talks Apple Business Essentials – Small Business Show 359 appeared first on Business Brain - The Entrepreneurs' Podcast.

To be a successful Small Business owner, you must embrace accountability. Not just for yourself, but for your employees, contractors, partners, and suppliers. So, what do you do when people don’t match your expectations of how hard they should be working, how fast they should be getting things done, and how high the quality of work being completed is? Join your hosts Shannon Jean and Dave Hamilton as they discuss ways to manage those expectations and how to shift our own thinking to increase the performance of others. 00:00:00 Small Business Show #358 for Wednesday, December 15, 2021 00:01:07 Business Therapy: Managing People Who Are Differently-Efficient Celebrating shortcuts Embrace disappointment 00:09:44 SPONSOR: Coinbase, the trusted and easy-to-use platform to buy, sell, and spend cryptocurrency. For a limited time, new users can get $10 in free Bitcoin when you sign up today at Coinbase.com/SBS. 00:11:15 SPONSOR: Napjitsu. We love power naps here at SBS, and we know you do to. Napjitsu is a new way to recharge your body and your brain. For a limited time, receive 30% off your first purchase at Napjitsu.com/SBS. 00:12:43 Managing Your Expectations of Other People When you want to criticize, look in the mirror; when you want to praise, look out the window. Ideals vs. Capabilities? The Working Agreement 00:28:51 How do you manage people who miss your expectations? Create a roadmap of what you want to achieve Acknowledge your responsibility Idea: Late people have a self-esteem problem Re-define the expectations going forward What can I do to help? Hiring and Firing 00:38:20 SBS 358 Outtro The post Managing Your Expectations of Other People – Small Business Show 358 appeared first on Business Brain - The Entrepreneurs' Podcast.

Want to find flaws in the systems of your Small Business? Today we discuss the concept of requiring employees to take time off to expose problems that may be getting overlooked or worse, hidden. We also discuss the benefits to your employees that get a chance to step away from work to refresh and bring back new ideas. Then your hosts Dave Hamilton and Shannon Jean jump into a conversation about how sick days are treated for employees that are working from home. Listen in for this and more! 00:00:00 Small Business Show #357 for Wednesday, December 8, 2021 00:00:42 Thankful for the Pace of Life 00:08:13 You have until 12/31 to apply for EIDL Relief 00:10:40 SBA: How to settle your debt with the IRS on your own 00:13:53 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:15:26 SPONSOR: David vs. Goliath podcast, dedicated to helping small businesses leverage technology to compete and win against their large competitors. 00:17:00 Martin-Remote working and the decline of Sick Days Personal days vs. sick days Forced Vacations [email protected] 00:30:15 Getting to Yes 00:34:53 SBS 357 Outtro The post The Multiple Benefits to Requiring Employees to take Vacation – Small Business Show 357 appeared first on Business Brain - The Entrepreneurs' Podcast.

Your new business is doing great. But, you are doing everything yourself and you need some help. Is it time to hire your first employee? Listen in as Dave Hamilton and Shannon Jean discuss this important milestone for any Small Business owner.     00:00:00 Small Business Show #356 for Wednesday, December 1, 2021 00:00:48 The Concept of “Fiat Time” 00:05:08 Who Should Be Your First Employee? 00:06:51 How to know when you’re ready? The eMyth single-member-company org chart Business Evolution Replaces Staff with Services Is your quality of products or service suffering? 00:11:12 Do you need a partner, an employee, or a contractor? The Working Agreement template Sponsors 00:14:39 SPONSOR: David vs. Goliath podcast, dedicated to helping small businesses leverage technology to compete and win against their large competitors. 00:16:12 SPONSOR: Napjitsu. We love power naps here at SBS, and we know you do to. Napjitsu is a new way to recharge your body and your brain. For a limited time, receive 30% off your first purchase at Napjitsu.com/SBS. 00:17:51 Who Should Be Your First Employee? Dave says, salesperson! Shannon says find someone with a willingness to do whatever is necessary. The 80% Rule with Garry VonMyhr Nolo Press 00:37:13 SBS 356 Outtro [email protected] The post Hiring Your First Employee – Small Business Show 356 appeared first on Business Brain - The Entrepreneurs' Podcast.

Although we are living through some crazy times, your hosts Dave Hamilton and Shannon Jean have a lot to be thankful for. Join us today as we share stories about what we are thankful for as it relates to our Small Businesses and beyond. Listen in and then share what you’re thankful for in the Small Business Support Group!       00:01:32 Trailing Twelve Months…to Accruals Basis EBITDA vs. Sellers’ Discretionary Earnings eMyth Time Kills All Deals 00:13:03 SPONSOR: Coinbase, the trusted and easy-to-use platform to buy, sell, and spend cryptocurrency. For a limited time, new users can get $10 in free Bitcoin when you sign up today at Coinbase.com/SBS. 00:14:25 SPONSOR: David vs. Goliath podcast, dedicated to helping small businesses leverage technology to compete and win against their large competitors. 00:15:56 What Are We Thankful For? Sponsors No Alarm Clock Mr. Money Mustache FIRE Concept New Challenges Neuroplasticity and Change Listeners [email protected] Luxury of Good Equipment Business Partnerships Pessimists Vaccines 00:35:29 Small Business Show 355 Outtro The post The 2021 Thankful Episode – Small Business Show 355 appeared first on Business Brain - The Entrepreneurs' Podcast.

We talk about the importance of Accounting and accurate data on the show all the time. Maybe it’s because I am not that great at it and am always looking for ways to get better and/or partner with people that are smarter than I am in these areas. During episode 348, we spent time discussing specific brands of Accounting software, and I made some ridiculous comments that got one of those companies up in our grill to defend their product. I love it. Todd Salkovitz has been representing AccountEdge for over 26-years. Now part of Priority Software, Todd is here to call me out on my comment, and I’m glad he did. Join us today as we discuss accounting and so much more! 00:00:00 Small Business Show #354 for Wednesday, November 17, 2021 Today’s Guest: Todd Salkovitz, Priority Software/AccountEdge Product Evangelist “Why should we hire you?” “Because if you don’t, no one’s going to take you seriously.” Started MYOB Certified Consultant Program 00:12:02 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entre suite of features. Visit Shopify.com/sbs to get yours! 00:13:24 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:15:04 More Time with Todd Being a Mac Guy with AccountEdge CrossOver and WINE on Mac It’s a long-handled T-15, Dave A Woofoo form via Zapier into a Slack Channel Starting off releases with a story Common Mistakes Manage your expectations Reconcile your checkbook Manage cash first The “Accounting 101” PDF Find Todd: AccountEdge.com Priority-Software.com Small Business Show 354 Outtro The post AccountEdge Product Evangelist Todd Salkovitz – Small Business Show 354 appeared first on Business Brain - The Entrepreneurs' Podcast.

Join us for episode 353 of The Small Business Show where we answer the question: What does the Small Business Administration actually do for Small Businesses? Then we jump into a new concept about how to coach your customers into good behavior. Listen to your hosts Shannon Jean and Dave Hamilton as they share their experiences with the SBA and how coaching customers can be a win-win for you, your employees, and the customers themselves.     00:00:00 Small Business Show #353 for Wednesday, November 10, 2021 00:01:15 Power Napping Power Tips 00:03:11 How does the SBA help Small Businesses? SBA Training and learning resources SBA Guarantees for loans SBA: Register Your Business 00:11:23 Sprinkle Your Magic Fairy Dust on The Business (aka DO THE WORK) 00:12:56 Elon Musk…The Byproduct Billionaire Sponsors 00:19:29 SPONSOR: Marpipe. No one knows what they’re doing with creative testing…but Marpipe does! Book a free demo at Marpipe.com/SBS right now and get $2,000 in credit. Offer expires December 31st. 00:21:57 SPONSOR: Napjitsu. We love power naps here at SBS, and we know you do to. Napjitsu is a new way to recharge your body and your brain. For a limited time, receive 30% off your first purchase at Napjitsu.com/SBS. 00:23:33 Coach Your Clients Into Good Behavior Distill things down to the gist Your Return Policy is a marketing tool Make it clear when you are negotiating and when you aren’t Two Tokens Customer Service “This isn’t a negotiation, it requires a change of thinking on your part.” Don’t let your prices set prices or dictate terms. 00:44:18 SBS 353 Outtro SBS Reviews The post Does the SBA Actually Help Small Businesses? Learning to Coach Your Customers – Small Business Show 353 appeared first on Business Brain - The Entrepreneurs' Podcast.

What type of bank should you choose for your Small Business? Should you put all your assets into one bank or use multiple banks? Join us today during the intro section of The Small Business Show to get these questions answered and to learn why it’s so important to remember who the client is in your banking relationships. We then jump into a conversation about how to manage the increasing Inflation pressure on your Small Business. Your hosts Dave Hamilton and Shannon Jean discuss methods to help offset the increasing cost of goods, shipping charges, labor rates, and more. 00:00:00 Small Business Show #352 for Wednesday, November 3, 2021 00:01:35 Which bank should I use for my Small Business? Synchrony Bank Ally Bank Remember that your bank wants a 2% relationship with you Sponsors 00:17:07 SPONSOR: David vs. Goliath podcast, dedicated to helping small businesses leverage technology to compete and win against their large competitors. 00:18:35 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:20:12 Creative Inflation Making inflation part of your dialog Learn your small business superpower! Cory Fosket from Tanglefree Waterfowl on Small Business Show Shipment costs Coupon adjustments Finding Your Primary Customer Always make sure you have an add-on! Subscriptions – Monthly recurring revenue Apply for EIDL until the end of the year 00:48:16 SBS 352 Outtro [email protected] The post Choosing the Right Bank and Overcoming Inflation – Small Business Show 352 appeared first on Business Brain - The Entrepreneurs' Podcast.

Has the Supply Chain problem impacted your Small Business? Join us today as your hosts Shannon Jean and Dave Hamilton discuss techniques to minimize Supply Chain problems while improving the overall performance of your Small Business. 00:00:00 Small Business Show #351 for Wednesday, October 27, 2021 00:01:52 “Old Man Disease” Maintain your neuroplasticity Avoid Change Resistance Don’t be Blinded by Pessimism 00:10:39 Coming up: Supply Chain Issues and Inflation! 00:11:14 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/sbs 00:13:03 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entre suite of features. Visit Shopify.com/sbs to get yours! 00:15:28 NYT The Daily – The Great Supply Chain Disruption [email protected] Control your inventory, know your demand, track your sell-through rate Always be thinking about finding new suppliers The Hopsy lesson 00:26:01 Talk to your customers and suppliers What’s your TTS? = Time to survive What’s your TTR? = Time to recover “Don’t make fear-based decisions” – Brian Friss Make data-based decisions Overcast 00:36:23 SBS 351 [email protected] Leave us a review, please! The post Overcoming Supply Chain Issues – Small Business Show 351 appeared first on Business Brain - The Entrepreneurs' Podcast.

As Small Business owners, we all know how important it is to keep your technology up and running with minimal downtime. What’s the best way to get support for your information technology needs? What IT support options are out there for Small Business owners? Join your hosts Dave Hamilton and Shannon Jean as they discuss the options available for Small Business owners to keep your tech up and running. But first, you don’t want to miss the rant about selling on Marketplaces. Listen in and learn!   00:00:00 Small Business Show #350 for Wednesday, October 20, 2021 00:01:37 BANNED! (by your key platform…and its algorithm) Two tokens customer service concept Rebecca Michals from eBay on Small Business Show [email protected] Sponsors: 00:14:26 SPONSOR: Shopify – For anyone to sell anywhere, Shopify is giving you a fourteen-day trial and full access to Shopify’s entire suite of features. Visit Shopify.com/sbs to get yours! 00:16:47 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:18:26 Steven-Where to get IT Support for my Small Business? Outsource, outsource, outsource! Upwork (formerly Elance) Call Customer Service as a Test Bluehost FileMaker Grasshopper Phone.com RingCentral [email protected] 00:37:58 SBS 350 Outtro The post Managing Small Business IT Infrastructure – Small Business Show 350 appeared first on Business Brain - The Entrepreneurs' Podcast.

Managing your time as a Small Business owner is a critical part of each day. Join us today as your hosts Shannon Jean and Dave Hamilton discuss how to identify when your time becomes more valuable than the task you are working on and how to delegate so you can more effectively apply your skills to another task. We also introduce a new Long & Short productivity system that Shannon has been developing to help him “eat the frog” in the most productive manner as possible. 00:00:00 Small Business Show #349 for Wednesday, October 13, 2021 00:03:02 Timing Your Inspiration The People’s Tycoon (Henry Ford) “All you got is life time.” – Henry Rollins British Airways Chase Visa Signature Card Sponsors 00:09:51 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:11:45 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/sbs 00:12:57 Valuing Your Time Garry VonMyhr’s 85% Rule Planning Your Time SBS 169 – The Power of Saying NO SBS 121 – Learning to Say NO Pomodoro Method with Bob LeVitus Set end times for EVERY meeting (and no chairs!) Don’t let other people control your time 00:31:43 Short-Term vs. Long-Term Systems Focused Podcast – Eat the frog first thing in the morning What’s On Your To-Did List? Quartet On-Desk Whiteboard Mr. Pen Dry Erase Markers LinkBro Dry Erase Markers 00:43:25 SBS 349 Outtro [email protected] The post Valuing Your Time and the Short & Long Productivity System – Small Business Show 349 appeared first on Business Brain - The Entrepreneurs' Podcast.

How do you choose the best accounting software for your Small Business? What’s right for one business may not fit the needs of another. Today on The Small Business Show we talk Accounting software during our introduction and then it’s on to books and Podcasts! What business books are your hosts Shannon Jean and Dave Hamilton reading? Join us today to learn about the books that have made an impact on the Small Business success of your hosts. Dave and Shannon also dive into their current favorite Podcasts that they are listening to. Listen in and learn! 00:00:00 Small Business Show #348 for Wednesday, October 6, 2021 00:01:00 Quick Bambee Discussion 00:01:26 Selling Your Business… To the Government? 00:05:09 1202 Small Business Stock Gains Exclusion 00:07:50 What Accounting Software Do You Use for Your Business’s Bookkeeping? QuickBooks FreshBooks AccountEdge (formerly MYOB) [email protected] What features does my business need? FileMaker Server for Linux FMPHost 00:17:53 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/sbs 00:19:26 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:21:16 Business Books and Podcasts 00:21:20 Book: The Slight Edge by Jeff Olson 00:22:59 Podcast: Marketing Over Coffee – Christopher Penn and John Wall. Link-building, SEO, and Mailing Lists! Moves fast, and the hosts stay right with each other. Great stuff! Tip: LinkedIn 60-seconds, 3x/day, 5 days. Fixed! 00:25:08 Book: The Power of Positive Thinking by Norman Vincent Peale 00:26:36 Podcast: The Business of Story – Park Howell understands the (super!) power of story, and interviews folks who have lived the same. He often talks about “living into” your story. 00:28:29 Book: The E-Myth by Michael Gerber — Learn how to work on your business, not in your business. Create an org chart for every job you do! 00:30:01 Podcast: As Told By Nomads — Tayo Rockson interviews folks with a global, big picture. Good for inspiration and also for zooming out and seeing the world from outside of our little bubbles. Hustle, innovation, and the importance of marketing are recurring topics here. 00:32:02 Biography Books: Andrew Carnegie, Biography by David Nasaw; The People’s Tycoon (Henry Ford) 00:35:19 Podcast: Focused — David Sparks and Mike Schmitz are as obsessed with being productive-not-busy as we are, and they attack it from efficiency angles twice a month. Awesome stuff. 00:37:02 Book: Influence — The Psychology of Persuasion by Robert Cialdini – Focusing on Reciprocity, Social proof, Scarcity, and more. 00:38:34 Book: The Dilbert Principle by Scott Adams — Great inspiration for solo-preneurs, persuasion. 00:42:24 SBS 348 Outtro BusinessShow.co/survey The post Choosing Accounting Software and the Best Books and Podcasts for Small Business Owners – Small Business Show 348 appeared first on Business Brain - The Entrepreneurs' Podcast.

Does your business have a Primary Customer? A customer type that you have identified that you focus all your energy and skills trying to make happy? Does this Primary Customer generate most of your profits? If not, why not? Today on The Small Business Show we discuss how and why it is important to identify your Primary Customer for the success of your Small Business.   00:00:00 Small Business Show #347 for Wednesday, September 29, 2021 00:03:00 Beginning the process of selling a business Bob Grewal from Seapoint Business Advisors on Small Business Show 00:15:07 SPONSOR: Novo: Get Your Free business banking account in just 10 minutes at BankNovo.com/SBS. 00:17:10 SPONSOR: Visit LadderLife.com/sbs today to see if you’re instantly approved for Term Life Insurance. Do it today! 00:18:47 Finding The Right Customers For Your Business Building an Avatar Customer traits: Cost-conscious Time-conscious Lazy Service-conscious Premium-conscious Aspirationally-focused What’s your mission? What’s your story? Now go have conversations and ask them what they want, what they value. Now figure out how to be profitable while meeting those needs Transparency. Pick two: speed/quality/price [email protected] 00:36:34 Small Business Show 347 Outtro The post Why and How to Identify Your Primary Customer – Small Business Show 347 appeared first on Business Brain - The Entrepreneurs' Podcast.

What personality traits do successful Small Business owners share? Which traits help Small Business owners to overcome adversity to find success? Join us today on The Small Business Show to find out! Your hosts Shannon Jean and Dave Hamilton each share their list of essential traits they believe create successful Small Business owners. Listen in and compare your own traits with their list!   00:00:00 Small Business Show #346 for Wednesday, September 22, 2021 00:01:41 What is Small Business Week, and Why Doesn’t It Matter? 00:08:01 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All that’s left is the important stuff and your smiles. Use SaneBox.com/smallbusiness for 14-days free and a $25 credit. 00:09:55 SPONSOR: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. 00:11:47 Top 10 Critical Business Personality Traits Resilience Attention to Detail Integrity Politeness Using Your Ego as a Tool Decisive Comfort with Embellishment, Hyperbole…Persuasiveness Ability to Network … and Listen! Confidence Open-minded…Adaptable Empathy Money Management Be able to compartmentalize Bullheaded Persistence…Resourcefulness Have a Sense of Humor 00:38:10 SBS 346 Outtro The post Top 10 Small Business Owner Personality Traits – Small Business Show 346 appeared first on Business Brain - The Entrepreneurs' Podcast.

Did you participate in the Paycheck Protection Program (PPP) or the Economic Impact Disaster Loan (EIDL) program? During our Small Business Show intro this week we discuss how to get your EIDL paid back and why it’s important to plan for the long-term when changing Accountants. Then it’s on to a dissection of the Creativity and Productivity Faucet Concept! How is it that some people and some businesses seem to be incredibly creative and productive? Pumping out new creative content, new products, and services and continually finding success while they do it. Listen to episode 345 of The Small Business Show to find out! 00:00:00 Small Business Show #345 for Wednesday, September 15, 2021 00:02:15 Paying Back the EIDL 00:04:58 Cheap…and worth it! 00:08:54 Changing Accountants is Like Changing Barbers 00:16:33 SPONSOR: NetSuite. NetSuite by Oracle is the #1 Financial System – no matter how big your business grows. NetSuite is offering a one-of-a-kind financing program only for those ready to switch today! Head to NetSuite.com/SBS 00:17:52 SPONSOR: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. 00:19:44 Dissolving an LLC? Ask about liability to your personal assets? 00:23:28 Your Creativity Faucet It’s easier to edit than create fresh Grammarly Premium 00:34:20 The Iteration from Larry O’Connor’s team at Other World Computing 00:35:28 Pixar’s 22 Rules of Storytelling (we mentioned #12) We are always SmallBusinessING 00:38:16 SBS 345 Outtro [email protected] The post EIDL Loans, Accountants and Tapping into the Creativity and Productivity Faucet – Small Business Show 345 appeared first on Business Brain - The Entrepreneurs' Podcast.

Your Small Business needs a website and you need customers to be able to find it. Join us today on The Small Business Show to learn how Google Trends research can help you attract the customers you need. Then it’s on to a discussion about how to decide which type of website you need, what kind of service provider, and how to get the website of your dreams built without breaking the bank. Join Dave Hamilton and Shannon Jean for episode 344 of the Small Business Show for all this and more!   00:00:00 Small Business Show #344 for Wednesday, September 8, 2021 SBS Listener Survey – Win $50! 00:02:24 Google Trends for Local SEO Trends.Google.Com 00:07:12 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:08:58 The Best Small Business Website Scott-WordPress Pricing — What does it REALLY cost? Start with Marketplaces like Amazon, eBay, and Facebook Shopify Tutorials Fiverr Help With Shopify X-Cart Big Commerce WordPress with WooCommerce Fiver Help with WordPress Bluehost WordPress Tutorials ShannonJean.com 00:24:13 SBS 344 Outtro [email protected] The post Google Trends and What’s the Best Website for Your Small Business? Small Business Show 344 appeared first on Business Brain - The Entrepreneurs' Podcast.

Making sure your company surfaces in search results for “near me” searches is critical for local search engine optimization. What local SEO search optimization techniques will help your local customers find you above your competition? Listen to episode 343 of The Small Business Show to learn more! Then it’s time to take a deep dive into how to turn customer returns into a competitive advantage for your Small Business. Learn from co-host Shannon Jean’s 30+ years of managing returns and creating policies that thrill customers and build loyalty and why co-host Dave Hamilton’s famous quote about “All businesses are in the customer service business.” is especially true when it comes to your return policies. 00:00:00 Small Business Show #343 for Wednesday, September 1, 2021 00:01:11 SBS Listener Survey – Win $50! 00:03:00 Local SEO Search Tips and Managing Customer Returns 00:03:52 Local SEO “Near Me” Search Tips Claim Your Business How to Claim Your Business on Google Maps How to Claim Your Business on Yelp How to Claim Your Business on Bing How to Claim Your Business on Apple Maps Don’t Use an 800-number, Use a Local Area Code Get a Google Voice Number Manage Individual Locations Encourage and Respond to Reviews [email protected] – “Near Me Searches” 00:11:26 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All that’s left is the important stuff and your smiles. Use SaneBox.com/smallbusiness for 14-days free and a $25 credit. 00:14:44 Managing Customer Returns into a Competitive Advantage Make it EASY to return products to you and you’ll get less The Two Tokens of Customer Service Measure your %age of returns and the reasons. Promote your unique Return Policy as part of your story 00:30:10 SBS343 Outtro The post Local SEO Search Optimization and Managing Customer Returns – Small Business Show 343 appeared first on Business Brain - The Entrepreneurs' Podcast.

What’s the Best Small Business phone system for your business? Join us this week on The Small Business Show as we discuss how answering your phone can be a competitive advantage! Then it’s on to a deep dive into the benefits of using affinity credit cards to enhance your lifestyle while using them for your Small Business. Listen in to your hosts Shannon Jean and Dave Hamilton to hear how they have lived a Charmed Life with the help of credit card points.   00:00:00 Small Business Show #342 for Wednesday, August 25, 2021 00:01:28 What is the best office phone system? Phone.com RingCentral Grasshopper AirCall.io The Two Tokens of Customer Service Obi200 00:10:13 Sponsor: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. 00:12:15 Credit Cards Make Inter-Statement Payments It’s YOUR Personal Guarantee, Not Your Company’s Travel Cards American Express Bonvoy Hotel Rewards Card Barclay’s JetBlue Business Mastercard Citibank AAdvantage Mastercard Cash back Cards Chase Ink Business Unlimited Credit Card Citi Double Cash Card 1-3% back with $200 bonus for signing up Capital One Quicksilver Cash Rewards: 1.5% cash back, no caps, $200 bonus Amex Blue Cash Preferred The Plum Card from American Express Costco Anywhere Visa BusinessShow.co/RewardsCards 00:37:00 SBS342 Outtro The post Best Small Business Phone Systems and Credit Card Rewards – Small Business Show 342 appeared first on Business Brain - The Entrepreneurs' Podcast.

Are you living a “before-tax” lifestyle? What other accounting secrets are you missing out on that could improve your life while saving money for your Small Business? Is a Trademark important for your small business? When should you file for one and can you do it yourself? What happens if your Trademark is challenged? All this and more on The Small Business Show this week!   00:00:00 Small Business Show #341 for Wednesday, August 18, 2021 00:01:08 Small Business Accounting Hidden Secrets – Living a Before-Tax Life Putting Family on the Payroll Expensing Trips — You get an annual board meeting! Retreats Expensing Your Cars Managing Your Hobby-related expenses What is your rewards-based [email protected] 00:09:02 The Business Model of The Burnham 00:16:20 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com/SBS to get 20% off your first year of Streak’s Pro Plan. 00:17:53 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:19:25 Trademark Lessons Trademarks vs. Service Marks Search for an Existing Trademark LegalZoom Trademark Assistance DIY: Apply for your own Trademark Weak vs. Strong Trademarks Send a Cease and Desist Remove from Facebook Remove from Instagram Remove from Twitter Remove from YouTube Research Your Brands 00:32:55 SBShow 341 Outtro New Voicemail/Text Number: 567-274-6977 or… 56-SBSHOW-77 The post Small Business Accounting Secrets and All About Trademarks – Small Business Show 341 appeared first on Business Brain - The Entrepreneurs' Podcast.

What’s the best way to take care of your Small Business Payroll? Should you do it yourself or use a service? Join us during the introduction to Episode 340 of The Small Business Show to find out what your hosts Shannon Jean and Dave Hamilton think! Then, it’s on to a discussion about how to create and make presentations that have an impact. How not to bore or confuse your audience and why we think less is more when it comes to great presentations. You will also get a chance to learn about Guy Kawasaki’s secret 10/20/30 rule of presentations. Listen in for all this and more!   00:00:00 Small Business Show #340 for Wednesday, August 11, 2021 Small Business Payroll and Creating Impactful Presentations 00:01:23 Maine Lobsters vs. Atlantic Lobsters 00:04:28 What’s the best way to do Small Business Payroll Dave (currently) uses Quickbooks Payroll Shannon says Consider a Local Payroll Service [email protected] 00:11:55 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All that’s left is the important stuff and your smiles. Use SaneBox.com/smallbusiness for 14-days free and a $25 credit. 00:14:25 SPONSOR: HelloFresh. Visit HelloFresh.com/sbs14 and use code sbs14 for up to 14 free meals and free shipping! 00:17:00 Creating Impactful Presentations Stack the deck: prep an attendee or two for questions Engage the crowd early Have a question policy Offer people a “secret” Guy Kawasaki’s 10/20/30 rule of Presentations “Funny Slide” Practice! Go for a walk Pick someone to address at a time [email protected] 00:38:11 SBS 340 Outtro The post Small Business Payroll and Creating Impactful Presentations – Small Business Show 340 appeared first on Business Brain - The Entrepreneurs' Podcast.

What’s the best printer for your Small Business? Multi-function, Inkjet, Laser – we discuss the pros and cons of each printer type with real-world experiences from your hosts Dave Hamilton and Shannon Jean. Then it’s on to a discussion about Customer Privacy – what are your responsibilities as a keeper of data at your Small Business? How can we keep our privacy policies simple and is there a way to use our customer data handling as a selling point? Can you build trust and credibility with your customers by showing them that you value their privacy, their time, and their intelligence? Join us for episode 339 of the Small Business Show to find out! 00:00:00 Small Business Show #339 for Wednesday, August 4, 2021 00:01:09 The Best Printer for Small Business Shannon’s Inkjet Pick: Epson EcoTank Shannon’s Label Printer Pick: Dymo Labelwriter 4XL Dave’s Laser Printer Pick: Lexmark MB3442adw MultiFunction Laser Printer/Copy/Fax/Scan [email protected] 00:09:21 James-What do you know about trademarks? 00:10:35 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:12:04 SPONSOR: Visit LadderLife.com/sbs today to see if you’re instantly approved for Term Life Insurance. Do it today! 00:13:40 Two sponsors to help you protect your business and your family 00:14:23 Managing Customer Privacy “We will only use your data to fulfill your orders and offer you incredible customer service as it is related to order. Period.” Use Privacy as a Feature “The only tracking we’re involved with is the tracking number we send you when we ship your order.” GDPR and CCPA Compliance Apple’s iCloud Relay Protects You From Attribution Tracking 00:27:11 SBS 339 The post The Best Printer for Small Business and Managing Customer Privacy — Small Business Show 339 appeared first on Business Brain - The Entrepreneurs' Podcast.

How many steps does it take for a customer to speak to a human at your business? How about placing an order? How easy is it for a return to be processed or a refund to be issued? Over time, all of us can fall into the complexity trap of making things too complicated for our customers, our employees, and ourselves. Let’s call it Complexity Creep. As you work on solving problems, it’s easy to add “just one more step” or “one more option” to take care of a specific issue. Today on The Small Business Show, your hosts Shannon Jean and Dave Hamilton start off with an update on what you need to be doing to get your PPP Loan forgiven before jumping into a discussion about why simplicity is so important for your Small Business success. Join us! 00:00:00 Small Business Show #338 for Wednesday, July 28, 2021 00:00:57 PPP Loan Forgiveness for the Second Round 00:07:43 SPONSOR: SaneBox. SaneBox’s Artificial Intelligence monitors your Inbox. Automatically, knucklehead email is moved to your SaneLater folder. All that’s left is the important stuff and your smiles. Use our link for 14-days free and a $25 credit. 00:09:11 SPONSOR: HelloFresh. Visit HelloFresh.com/sbs14 and use code sbs14 for up to 14 free meals and free shipping! 00:10:49 The Simplest Steps are the Ones You Don’t Take What is the minimum number of steps for you or your customer to do something? Avoid Complexity Creep Turn your returns into a competitive advantage Avoid Anecdotal Problems 00:19:47 Speaking of Simplicity: SBS 338 Outtro Greg McKeown Effortless Download Mistakes The post PPP Loan Forgiveness and Simplicity In Your Business — Small Business Show 338 appeared first on Business Brain - The Entrepreneurs' Podcast.

Having an area for work, exercise, or just to get away is critically important. We have discussed ways to carve out space when working from home, and both Dave and Shannon have discussed how having an area outside of your home can increase your productivity and sanity. Today on the show, we are chatting with Eric Benavides, Founder and CEO of Backyard Workroom – a company building and installing structures in as little as 2-3 weeks that can give you that space we’ve been talking about.   00:00:00 Small Business Show #337 for Wednesday, July 21, 2021 Eric Benavides, Founder, and CEO of Backyard Workroom Necessity is the mother of invention! Being an entrepreneur is a blue-collar job How do you get this into somebody’s backyard? What do you have that’s patentable? 11:36 Sponsor: LinkedIn Jobs will help you hire the right person for your role. Post your first job for free at LinkedIn.com/SBS. Terms and conditions apply. The patenting process Start big, let them steer you small The provisional patent Working with Family You can’t do it all yourself! Grow your company through your employees and let THEM make mistakes The 80% Rule with Garry VonMyhr The 33-minute Assembly Video SBS 337 Outtro The post Eric Benavides Founder of Backyard Workroom – Small Business Show 337 appeared first on Business Brain - The Entrepreneurs' Podcast.

If you switched to a work from home business model during the pandemic, you may now be working on a plan to get your team back into the office. What’s the best method to start in-person schedules again? How do you transition those workers that don’t want to work in person anymore and what about hybrid work schedules? Today we are going to tackle these challenges and more as we discuss a few different hybrid models, their pros and cons, and how to be meet the needs of your employees AND your business. Join your hosts Shannon Jean and Dave Hamilton as we explore the challenges of getting people back to in-person work schedules. 00:00:00 Small Business Show #336 for Wednesday, July 14, 2021 “Nana and Grandad” Book 00:05:06 Getting Back to the office Work from Home Research from Harvard Business Review 00:12:40 Hybrid, Employees Decide 00:18:04 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com/SBS to get 20% off your first year of Streak’s Pro Plan. 00:20:03 Hybrid, Manager Decides Schedule to Pick: Mon, Tues, Thurs in office New employees pick an extra day per week Be aware of your employees’ work from home setups WFH Stipend = 6% of their salary 00:31:29 SBS 336 Outtro [email protected] The post Managing Hybrid Work Schedules for your Small Business – Small Business Show 336 appeared first on Business Brain - The Entrepreneurs' Podcast.

We love getting a chance to talk with business owners that have carved out a successful niche for themselves. Today we’re sitting down with Dean Hung, Founder of Orchid Insanity. Dean has built a successful business selling Orchids on his website, eBay and Etsy. Listen and learn about the challenges of selling products that have to stay alive when shipping them worldwide and more! 00:00:00 Small Business Show #335 for Wednesday, July 7, 2021 Dean Hung from Orchid Insanity The riches are in the niches! A Hobby Gone Wild: From obsession to addiction to… profit! Failure: Business cards We don’t control the weather Etsy is slick, fast, and easy-to-use. Learns from everyone else’s mistakes 00:16:35 SPONSOR: Custom Comet creates custom merchandise for your business. Air fresheners, coasters, coffee sleeves, stickers, and more. Let Custom Comet help your brand create a unique and memorable promotional product. Mention Small Business Show for 5% off! 00:18:22 Plants are low-stress! Managing customer expectations is the trick Leveraging the Scotty Principle with Your Website Photos Learning from Seinfeld’s J. Peterman Make sure you care Be a nerd! Make mistakes Get a free copy of Mistakes! SBS 335 Outtro The post Orchid Insanity Founder Dean Hung – Small Business Show 335 appeared first on Business Brain - The Entrepreneurs' Podcast.

Today on The Small Business Show we check in with David Carpenter, Founder of Gamiotics and the Seize the Show entertainment group. But first, it’s listener Q&A where your hosts Shannon Jean and Dave Hamilton give advice to a parent of a first-time entrepreneur. Join us!       00:00:00 Small Business Show #334 for Wednesday, June 28, 2021 00:02:40 00:03:57 Kelly-Advice for a first-generation entrepreneur [email protected] Don’t Make Fear-Based Decisions Listen to Yourself Take Action Make use of SCORE Ask questions everywhere Listen to Small Business Show and ask us questions! Persistent Passion is the Key! Understand and Expand Your Talent Stack 16:09 SPONSOR: HelloFresh. Visit HelloFresh.com/sbs14 and use code sbs14 for up to 14 free meals and free shipping! 19:13 David Carpenter from Seize the Show, Gamiotics, and Tilted Windmills Theatricals David Carpenter on Small Business Show SBS 334 Outtro The post Advising a Young Entrepreneur and Gamiotics Check in – Small Business Show 334 appeared first on Business Brain - The Entrepreneurs' Podcast.