Business Brain – The Entrepreneurs’ Podcast

Defining what success means to you is a critical part of developing a system to achieve what you want, both in your Small Business and personal life. On this episode of the Small Business Show, join your hosts Dave Hamilton and Shannon Jean as they discuss how to develop a system to achieve your definition of success. Listen in to hear what questions you need to ask yourself to come up with your own definition of success, why you should avoid blindly competing with others and why your business partners and spouse should be very aware of what success means to you. Join us, then visit the Small Business Support Group to ask questions and share what success means to you! 00:00:00 Small Business Show #253 for Wednesday, December 11, 2019 Bullheaded Persistence 00:01:40 SBS 253 Part 1: Goals vs. Systems “Success is peace of mind, which is a direct result of self-satisfaction in knowing that you made the effort to do your best to become the best that you are capable of becoming” When The Game Stands Tall Keep challenging yourself “What do you really want?” Avoid Blindly Competing Without Purpose 00:13:55 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:15:44 SBS 253 Part 2 Laugh Each Day Be Reliable Learn Continuously Be Financially Independent The definition of Financial Independence Goals are artificial stopping points Scott Adams: Goals are for losers Shannon’s system for writing a book 00:31:30 SBS 253 Outtro The post To be Successful, First Define What Success Means to You – Small Business Show 253 appeared first on Business Brain - The Entrepreneurs' Podcast.

As we wrap up another awesome Small Business year, it’s time to revisit those tasks and opportunities to take advantage of before we close out December. On this episode of the Small Business Show, your hosts Shannon Jean and Dave Hamilton share their strategies for closing out the year on a high note. Taking care of things that need to be dated for this calendar year and not missing out on ways to save money, pay fewer taxes, and complete the Executive Summary to keep an ongoing journal of what happened with your Small Business in 2019. Listen in and then join us at the Small Business Support Group to share your stories, ask questions and connect with your hosts Dave Hamilton and Shannon Jean. 00:00:00 Small Business Show #252 for Wednesday, December 4, 2019 Review your financials Check your cash flow vs. your P&L Check your receivables and settle with folks who owe you Hire your spouse Fund your retirement accounts and build wealth 00:17:07 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:18:37 Part two Manage your inventory Look at your tax liabilities Write off your inventory Consider changing your Fiscal End of Year Begin your Executive Summary SBS 252 Outtro The post 2019 Small Business End of Year Tasks – Small Business Show 252 appeared first on Business Brain - The Entrepreneurs' Podcast.

Hundreds of Small Business owner guests on the Small Business Show have been asked this same question: What is the best mistake you have ever made? A mistake that taught you the most, something you remember to this day? Join us for Part Two of the Small Business Show where we sample and discuss lessons we have learned from our Best Mistake question. Guests include Paul Goodman of Pura Vida, Brittany Alwerud of Handlr and Brian Friss from Digistor. Listen in and then join us at the Small Business Support Group to share your stories, ask questions and connect with your hosts Dave Hamilton and Shannon Jean. 00:00:00 Small Business Show #251 for Wednesday, November 27, 2019 Paul Goodman SBS 56 “Avoid Shiny Objects. Don’t change just for the sake of change.” Brittany Alwerud SBS 130 “Not launching fast enough.” Brian Friss of Digistor “Don’t Make Fear-Based Decisions” 00:22:22 SBS 251 Outtro The post Best Mistake Show – Part Two. Small Business Show Episode 251 appeared first on Business Brain - The Entrepreneurs' Podcast.

Hundreds of Small Business owner guests on the Small Business Show have been asked this same question: What is the best mistake you have ever made? A mistake that taught you the most, something you remember to this day? Join us for episode 250 of the Small Business Show where we sample and discuss lessons we have learned from our Best Mistake question. Guests include Tyler Merritt from Field Harmony, Sara Beznicki of A Gilded Leaf, Justin Sisley from Digidern Bookkeeping and Bob Grewal of Seapoint Business Advisors. There are some terrific lessons shared by our guests today. Listen in and then come join the conversation at the Small Business Support Group. 00:00:00 Small Business Show #250 for Thursday, November 21, 201900:01:28 Tyler Merritt SBS 102“I thought other people would think like me” Sara Beznicki SBS 107“Don’t panic and throw money at things you believe will quickly accelerate your business.”00:15:40 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:17:22 SPONSOR: TextExpander.com/podcast gets you 20% off your first yearJustin Sisley SBS 112“Putting off Bookkeeping”Bob Grewal – SBS 61“Keep your books clean – PL and BS to show to people outside your company”00:33:14 SBS 250 Outtro The post Best Mistake Show – Part One. Small Business Show Episode 250 appeared first on Business Brain - The Entrepreneurs' Podcast.

Today on the show, we are fortunate to have a successful reseller as well as a builder of communities to support other sellers. Out guest today is known as the Prime Time Treasure Hunter on YouTube, with over 8,000 subscribers that come to him for advice and support. As well, he is the administrator and force behind the Reselling Resource Center group on Facebook, with over 13,000 members that help each other succeed. If you are reselling on marketplaces like eBay, Poshmark, or others, you need to be a member of this group. Join us and hear Dominic talk about his journey as a longtime reseller and why he decided to build communities to support other sellers. His advice can help anyone reselling as well as all Small Business owners. 00:00:00 Small Business Show #249 for Wednesday, November 13, 2019 00:02:55 Part 1 Prime Time Treasure Hunter Prime Time Treasure Hunter on YouTube Reselling Resource Center Facebook Group Neuropsychologist becomes Reselling Treasure Hunter Dominic’s First YouTube Video on Vintage Spray Cans (Be nice! It was his first, and you can do it, too!) Dominic’s Academic/Textbook on Mild Traumatic Brain Injury 00:19:16 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:21:32 Interview Part 2 Managing Space and Time Evaluate your Systems Don’t Misplace your Inventory! Find Dominic, the Prime Time Treasure Hunter, on YouTube [email protected] The post Interview with Prime Time Treasure Hunter – Small Business Show 249 appeared first on Business Brain - The Entrepreneurs' Podcast.

You have heard your hosts Dave Hamilton and Shannon Jean repeatedly discuss the power of optimism, of creating your own Success Story and embracing the power of yes to create a system of success. But what about failure? Are we shortchanging ourselves and other business owners by neglecting to focus on our failures? Discussing our failures is a way to celebrate our perseverance, our ability to recover and to a bit of humbleness when thinking about our success. Today on the Small Business Show we talk about the concept of a Failure Resume and why you should create and share one. A Failure Resume is a great tool to use when we are having trouble with a new project, a new product or a new business. Use it to remind yourself about how you have gotten through those failures to find success. 00:00:00 Small Business Show #248 for Wednesday, November 6, 2019Write your Failure ResumeShannon’s Failure Resume00:09:54 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:11:38 Dave and Shannon’s Joint Failures“I never lose. I either win or learn.” – Nelson Mandela00:37:36 SBS 248 OuttroSBS Reviews The post The Power of a Failure Resume – Small Business Show 248 appeared first on Business Brain - The Entrepreneurs' Podcast.

Simple marketing messages resonate with your potential customers. They allow you to connect with a customer and promote your brand. But the power of simplicity goes way beyond just marketing. Today on the Small Business Show, your hosts Dave Hamilton and Shannon Jean, discuss three areas that benefit dramatically from simplicity: Getting Started, Customer Choice, and Internal Policies and Procedures. We start with tips on keeping your focus when starting your Small Business or creating a new product or service. We explain why it’s easy to get stuck in this phase and how to avoid the Perfection Trap to create a minimally viable product. Then it’s on to simplifying choices for your customers. Forcing your customers to make to many decisions can cause them to shut down and take their business elsewhere. We wrap up the episode with why we believe it’s essential to bring simplicity to your internal policies and procedures, as well as your terms and conditions. Join us today for episode 247 of the Small Business Show and then visit the Small Business Support Group to comment, ask questions, and more! 00:00:00 Small Business Show #247 for Wednesday, October 30, 2019Simple, right?Choose what to leave out.Shannon’s Book: Poshmark UnlockedPerfect is the enemy of goodWhat’s your metaphor?Avoid word salad!Spotify purchases Gimlet“I am the product.”Simplify Customer ChoicesDesign is about removing things.Simplify Internally“Push the phone back across the counter.”00:36:13 Outtro SBS 247SBS Reviews The post Simplicity Sells and Creates a Cycle of Success – Small Business Show 247 appeared first on Business Brain - The Entrepreneurs' Podcast.

Join us today on the Small Business Show to learn how to manage a one-way contract situation. Dave Hamilton shares his experience when negotiating a vague contract and why you might not want to help make the contract better. Listen in as Dave uses Pacing and Leading persuasion techniques to learn more about the person he is signing the contract with and why sometimes the smallest actions can help to cement a relationship. We then jump into one of Shannon Jean’s favorite topics: using stories to connect with your customers. We all know the power of story. Stories connect with us on a deep level, creating a long-lasting impact that influences our behavior and our views. Are you the protagonist in your Small Business Story?  By promoting the story of your Small Business, you are moving beyond a transactional relationship and into an emotional one. Whether it’s sharing your reasons for creating your business, talking about the obstacles you have overcome or focusing on the problem you wanted to solve, the story of Why and How can elevate you beyond your competitors and forge deep bonds with your customers. We wrap up the show by announcing a new monthly contest to feature a listener’s Small Business on the show. Just leave us a review and then send us your contact info to be entered! All this and much more on episode 246 of the Small Business Show. Listen in and then join us at the Small Business Support Group to ask your questions and comment. 00:00:00 Small Business Show #246 for Wednesday, October 23, 2019You need to know if you can walk awayHaste Makes MalpracticeLeading and Pacing: research your potential partnersDon’t steal the penLandlord vs. Innkeeper00:22:09 SPONSOR: TextExpander.com/podcast gets you 20% off your first year00:24:19 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:26:20 Are You the Hero of your Small Business StoryTechRestore: Help is on the WayBay Area Tech HeroGrammarly00:40:03 SBS 246 OuttroLeave us a [email protected] The post One Way Contracts and the Power of Story – Small Business Show 246 appeared first on Business Brain - The Entrepreneurs' Podcast.

Your hosts Shannon Jean and Dave Hamilton are traveling this week so we are bringing you one of our favorite episodes from 2017 with the owners of Tanglefree Waterfowl. There’s a lot to learn from this one! What’s the best way to build your companies brand and create fans that are passionate about your products? Cory Fosket and Doug Butcher took a company focused on a single product line and expanded it over the last 13-years into a trusted brand for waterfowl hunters and outdoor enthusiasts. Along the way, they’ve learned about the importance of quality and how to step outside the business to plan 3-5 years ahead rather than just grinding it out day-after-day. Listen in to this episode of the Small Business Show to hear the Tanglefree story! During our discussion today, we get some great tips on creating strong relationships with your customers as well as your overseas suppliers to create a win-win environment where your company and suppliers profit while the customer gets a great value, high quality product. Cory and Doug spend some time discussing various measures of success and what means the most to each of them, as well as what they are doing to power through obstacles to propel Tanglefree into the future. We also learn about the pros and cons of selling to big-box retailers vs smaller stores and how to manage each different type of relationship. Finally, you’ll learn what to watch out for when developing products in China and how to create long term success with factory owners. Join us today on the Small Business Show for these tips and more! Then, jump over to the Small Business Show Support group to discuss the show. Chapters/Timestamps 00:00:00 Best of Small Business Show #134 August 30, 201700:01:17 Duck season and Ducks Unlimited00:01:24 Cory Fosket and Doug Butcher from Tanglefree Waterfowl Products00:02:20 An Intentional Family Business00:03:30 Acquire a minor line in someone else’s business and expand it00:04:57 Expand the staff by bringing in more family00:07:49 Building a brand in today’s world00:10:28 Making brand engagement a daily focus00:11:28 Relationships with Customers00:13:40 Redefining a relationship ahead of its time00:15:23 Favorite mistake: Not applying vision00:16:38 The other favorite mistake: learning that quality is better than price00:19:04 Success metric: Brand Engagement00:21:40 Look three-to-five years out00:22:46 Focus on relationships00:26:01 For a business relationship to work, both parties need to make money00:29:45 Reward Quality Control00:30:12 SBS OuttroTanglefree Waterfowl on Facebook and Instagram The post Tanglefree Waterfowl Interview– Small Business Show 245 appeared first on Business Brain - The Entrepreneurs' Podcast.

One of the most frequently repeated pieces of advice that we give on the show is to get involved with a board of advisors and to connect with other business owners. Connecting with a group of diverse business owners and executives is a powerful way to build relationships and to bring experience to your business that you may be lacking. You’ll gain insight, critique, and knowledge with every meeting. We have had business owners on the show that have mentioned the impact of just such an advisory group: the Alliance of CEOs. We’re thrilled to have Paul Witkay, Founder of the Alliance on the show today.  Paul shares the story of why and how he started the Alliance back in 1996 to help both large and Small Business CEO’s solve problems and connect with other leaders. Listen in and then visit the Small Business Support Group to ask questions and comment on the show. 00:00:00 Small Business Show #244 for Wednesday, October 9, 2019 00:02:28 Paul Witkay – Alliance of CEOs Starting the Alliance “Don’t be Stupid” Create a safe space with no sales nor judgment 00:14:59 SPONSOR: Mint Mobile. To get your new wireless plan for just $15/month, and get the plan shipped to your door for FREE, go to MintMobile.com/sbs 00:16:58 SPONSOR: TextExpander.com/podcast gets you 20% off your first year. 00:19:07 Part 2 – How does the Alliance Work? Matching up the groups Trading Places These aren’t peer groups Advice: Focus on Clarity Advice: Hang around the people you want to hang around Find Paul Witkay at the Alliance of CEOsThe post Paul Witkay – Alliance of CEOs – Small Business Show 244 appeared first on Business Brain - The Entrepreneurs' Podcast.

Today on the show, we’re fortunate to have David Dawson with us, owner of The Instant Print Shoppe. David is going to talk all about printing as well as his journey as a small business owner. Regular listeners of the Small Business Show will know that we are passionate about the customer experience when they receive your product. We recently did a show all about packaging and how big of an impact it has on your customer’s view of your business, product, and service. There are so many opportunities to impress your customers with what you include in the box: fliers, stickers and promotional material along with what is printed on the box. The design and creation of printed goods, from business cards, those stickers and fliers to the critically important thank you cards. These things matter and help to create the framework for how your business is viewed by your existing and potential customers. Join your hosts Shannon Jean and Dave Hamilton today as they learn about listener David Dawson’s journey as a multi-generational Small Business owner at the Instant Print Shoppe. Then, visit the Small Business Support Group to comment and share your own story. 00:00:00 Small Business Show #243 for Wednesday, October 2, 2019 00:03:16 Part 1: David Dawson from The Instant Print Shoppe Managing employees in a Multi-generational business “I guess I better figure this out” “The more I learn, the more confident I get!” 00:13:17 SPONSOR: Zapier. When you’re running your own business you know you could automate many of the tasks you do, but you don’t know-how. That’s where Zapier comes in. Try our special 14-day free trial at zapier.com/smallbusiness 00:15:38 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:17:38 Interview Part 2: Letting customer service drive your business goals Personal Interaction with local businesses Updating your software Managing change resistance in a changing industry Keep Learning Find David at Instant Print Shoppe:  www.instantprintshoppe.ca Email David: [email protected] David Dawson on LinkedIn The post Interview with David Dawson of Instant Print Shoppe – Small Business Show 243 appeared first on Business Brain - The Entrepreneurs' Podcast.

We all know how powerful saying No is. In fact, we’ve done shows where we discuss just that – focusing your power by saying no. But what if you are on the other side of that no? How do you work around being shut down? What techniques can you use to convince someone to change their mind and embrace your idea, your service, or your product? Stick around for the next half-hour or so to learn how your hosts Shannon Jean and Dave Hamilton have overcome the NO over and over again. 00:00:00 Small Business Show #242 for Wednesday, September 25, 2019 Gary Vee Podcast 00:04:14 SPONSOR: TextExpander.com/podcast gets you 20% off your first year. 00:06:07 Converting No into Yes Bullheaded Persistence Timing and Listening Ask for What You Want Pacing and Leading Define the Trial 00:18:51 SPONSOR: Mint Mobile. To get your new wireless plan for just $15/month, and get the plan shipped to your door for FREE, go to MintMobile.com/sbs 00:20:51 SPONSOR: go.co – Get online with your .CO domain today. Register for just $5 and get 3 months of website builder and hosting services FREE at go.co/sbs. 00:22:21 The Next Level of Yes Always Be Following-Up Sanebox Always Be Building Relationships Small Business Show on LinkedIn Try to add value to the relationship Worry about the Deal, not the Money “We’ll Take it All” Scarcity and Exclusivity 00:42:30 SBS 242 Outtro The post Turning No into Yes – Small Business Show 242 appeared first on Business Brain - The Entrepreneurs' Podcast.

We often talk about outsourcing with off-shore companies on the Small Business Show. Back in April, we focused on using outsourcing as a resource for delegating and on last weeks episode, Dave shared some of his frustrations about being impatient and expecting perfection when using outsourcing for a project. Today, we’re fortunate to have Curt Zweier of C3S Software on the show to provide some deeper insight into the world of outsourcing. Listen in to learn how to avoid the pitfalls of poor communication and how by treating your outsourced talent like they are your employees, you increase your success dramatically. If you have been tempted to contract with off-shore programming companies, but concerned about quality or the process, this is a show you don’t want to miss! Join your hosts Dave Hamilton and Shannon Jean as they get a chance to learn from a successful leader in the off-shore and outsourcing industry. Then, visit the Small Business Support Group to ask more questions and share your own tips! 00:00:00 Small Business Show #241 for Wednesday, September 18, 2019 00:02:10 The Outsourcing Episode, with Curt Zweier Only the largest companies could leverage global employment Egypt is a great place to be Compartmentalize and Communicate Regularly Software Solution Specialists are the Liaison 00:15:16 SPONSOR: go.co – Get online with your .CO domain today. Register for just $5 and get 3 months of website builder and hosting services FREE at go.co/sbs. 00:16:49 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:18:33 Integrating Outsourcing into Your Business Work like a team The Value of Customer Service Stay Involved with your Outsourcing Team 00:34:40 SBS241 Outtro Find Curt Zweier and C3S Software at www.c3ssoftware.com The post Outsourcing Secrets with Curt Zweier of C3S Software – Small Business Show 241 appeared first on Business Brain - The Entrepreneurs' Podcast.

Should your Small Business make loans to employees that are in a bind and if so, what policies and procedures do you need to put in place to protect yourself? And creating your own reality is great, but what about the reality of not being able to pay your bills? Join us today for a special listener questions edition of the Small Business Show! Most Small Business owners have found themselves in the position of being asked for a loan or payroll advance from an employee. When this comes up, should you make the loan? If you do, how do you protect your business and yourself and create standards to follow for future payroll advances? We discuss this terrific question from listener Grace T. and come up with ideas to support your employees when they need your help while protecting your own interests at the same time. We then tackle a question about how to create your own reality when your Small Business runs out of cash. Terry P. likes our focus on creating your own story, but when his Small Business can’t pay the bills, he needs some real-world help with finding alternative funding sources. Listen in to episode 240 of the Small Business Show as your hosts Shannon Jean and Dave Hamilton answer these questions and more! 00:00:00 Small Business Show #240 for Wednesday, September 11, 201900:02:38 Grace-When do employees get a loan?Rocketlawyer Loan AgreementSHRM Pay Advances 00:16:22 SPONSOR: go.co – Get online with your .CO domain today. Register for just $5 and get 3 months of website builder and hosting services FREE at go.co/sbs.00:18:00 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:19:42 E-MartinOFD from UK-Apple Podcasts SBS Review00:20:33 Terry-What do you do when you run out of money?HELOC = Home Equity Line of CreditPaypal Small Business LoanAmazon Payments Small Business LoanStripe Small Business LoanKabbage00:32:48 Business Therapy: Dave’s Impatience and PerfectionismThe 80/20 Rule for Mission Critical Items?00:41:17 SBS 240 The post Listener Questions about Employee Loans and Alternative Finance Sources – Small Business Show 240 appeared first on Business Brain - The Entrepreneurs' Podcast.

Every Small Business moves through cycles. From Creation, launch, growth and the grind, are you ready to adapt your skill set to each cycle? On this episode of the Small Business Show, we will explore each of these business cycles and more while we highlight the opportunities and pitfalls of each. Join your hosts Dave Hamilton and Shannon Jean to learn how they adapted their leadership styles during each different cycle, what they excelled at and what they failed miserably with. Along the way, you will hear personal stories of success and failure and gain insight about what each of these serial small business owners would have done differently and how they have adapted to find success. We start with the Creative cycle, then move into Launching your new business before moving on to our Grow or Die phase that can often be followed by The Grind – a cycle that can burnout many entrepreneurs. This phase is where we start to ask ourselves: “Am I the right person to be running this business?”. Listen in for all this and much more on episode 239 of the Small Business Show! Then, bring your comments, questions, and suggestions to the Small Business Support Group to continue the discussion. Chapters/Timestamps: 00:00:00 Small Business Show #239 for Wednesday, September 4, 2019 00:01:41 Adapting to Different Business Cycles 00:03:39 Creation Want free advice? Ask Shannon and Dave Are there customers for your idea? It doesn’t need to be a lot of money Discipline points vs. process vs. systems vs. desire SBS 238 When people Quit! 00:17:04 SPONSOR: Zapier. When you’re running your own business you know you could automate many of the tasks you do, but you don’t know-how. That’s where Zapier comes in. Try our special 14-day free trial at zapier.com/smallbusiness 00:19:59 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:21:42 Launch! 00:25:26 Grow or Die Beware Internal Culture Opposition 00:32:18 The Grind Am I the right person to be running this business? 00:36:25 Disengage / The Down-cycle 00:42:28 SBS 239 [email protected] Leave us an Apple Podcasts ReviewThe post Adapting to Business Cycles – Small Business Show 239 appeared first on Business Brain - The Entrepreneurs' Podcast.

What is Intentional Tension and how can you use it to achieve more with your Small Business? Join your hosts Dave Hamilton and Shannon Jean for this episode of the Small Business Show to hear why introducing Intentional Tension to your company culture can increase productivity and produce higher quality results. We also discuss why some people feel the urge to quit on the cusp of success. What is it about that last 10% of a project, new business or new product launch that is often so hard to complete? Both Dave and Shannon have experience with this phenomenon and they have tips for you to help avoid these situations. Listen in for these topics and more as we discuss ways to make all of our Small Businesses better. After the show, please take 30-seconds to leave us a review on the Apple Podcast directory – it really helps! Chapters/Timestamps: 00:00:00 Small Business Show #238 for Wednesday, August 28, 2019 00:02:32 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:04:27 Intentional Tension 00:09:19 Always Keep them Uncomfortable 00:12:33 Think in terms of Frameworks 00:15:56 Netflix powerpoint and podcast regarding their sports team policy Netflix’s Culture Document Netflix’s Culture Creator Created a Culture that Got her Fired 00:19:14 SPONSOR: Mint Mobile. To get your new wireless plan for just $15/month, and get the plan shipped to your door for FREE, go to MintMobile.com/sbs. 00:21:46 SPONSOR: go.co – Get online with your .CO domain today. Register for just $5 and get 3 months of website builder and hosting services FREE at go.co/sbs. 00:23:17 When people quit just as it’s getting good 00:33:11 The Easy/Difficult Sandwich 00:34:58 Fear of the Daily Grind 00:37:08 37 Signals Rework (Free book) Getting Real (Free book) 00:38:59 Parkinson’s Law 00:41:58 Business Therapy: Contracts for the Contractually Reticent Relationship Framework 00:53:29 SBS 238 Outtro [email protected] The post Intentional Tension and When People Quit! – Small Business Show 238 appeared first on Business Brain - The Entrepreneurs' Podcast.

As regular listeners know, we recently welcomed Mint Mobile on to the show as a sponsor. What they don’t know is before those sponsor spots started, we met with Mint Mobile’s Chief Marketing Officer, Aron North and we were so impressed with the story of Mint and how it began that we have asked Aron to come on the show today to talk about how Mint got started and how he and his team came up with their unique marketing and sales methods. Join your hosts Shannon Jean and Dave Hamilton today to learn how Aron and his team came up with the concept for Mint Mobile and what tactics they employed to get noticed without a billion-dollar marketing budget. Hear how engagement with customers on forums and social media helped created a customer-first culture, how embracing the “F” word helped Mint to standout and much more on this special episode of the Small Business Show. After listening, join us at the Small Business Support Group to ask questions and to share your own story. Chapters/Timestamps: 00:00:00 Small Business Show #237 for Wednesday, August 21, 2019 00:01:48 Mint Mobile’s Aron North Multiple Customer Test Scenarios The Biggest Challenge Podcast Sponsorships 00:16:32 SPONSOR: go.co – Get online with your .CO domain today. Register for just $5 and get 3 months of website builder and hosting services FREE at go.co/sbs. 00:18:06 SPONSOR: TextExpander.com/podcast gets you 20% off your first year. 00:19:51 It’s time for Customer Service Hunt for the Negative “First Call Resolution” On Using The “F” Word We’re Not Failing Enough Bet Big on the SuperBowl Contact Aron North on LinkedIn 00:40:30 SBS 237 Outtro The post Mint Mobile: Chief Marketing Officer Aron North on Small Business Show 237 appeared first on Business Brain - The Entrepreneurs' Podcast.

Join us today as we welcome Garry VonMyhr, Co-Founder of Tech Defenders, Mobile Defenders and Genius iPhone Repair to discuss his journey starting and running multiple businesses in the mobile electronics space. We all know that mobile devices, phones, laptops, and tablets are critically important in the business and educational markets as well as our personal lives. When these devices stop working, business stops and people panic. Garry VonMyhr has spent the last decade creating and building companies to keep our devices up and running as well as managing the reverse cycle when we upgrade or those products become obsolete.  Garry shares the story of how these businesses have evolved to take advantage of new opportunities and to get ahead of changing markets. You’ll learn about the importance of delegating to develop a strong team of employees and how creating and promoting a great culture can help not only with attracting talent but suppliers and partners as well. Join your hosts Shannon Jean and Dave Hamilton and listen in for some great lessons in Small Business Management and then join us at the Small Business Support Group to ask questions and share your own story. Chapters/Timestamps: 00:00:00 Small Business Show #236 for Wednesday, August 14, 2019 00:01:34 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:03:40 Interview with Interview Garry VonMyhr from Tech Defenders Co-founders Steve Barnes and Jordan Notenbaum 00:09:40 Changing brands in a similar space 00:12:20 Opportunity is always around 00:13:37 iPads in Classrooms open the Tech Conversation 00:15:06 SPONSOR: go.co – Get online with your .CO domain today. Register for just $5 and get 3 months of website builder and hosting services FREE at go.co/sbs. 00:16:49 SPONSOR: Blip Billboards – Make a big impression without breaking the budget. Visit BlipBillboards.com/SBS to get a free account with a $25 credit. 00:18:54 The 80% Rule of Time Management The eMyth by Michael Gerber 00:24:16 Managing the market Fans Not Customers 00:30:46 The Franchise Mistake 00:34:47 The LinkedIn Benefits 00:38:28 Surround yourself with the right content When do you have time? Is the content going to get you where you want to be? 00:40:54 SBS 236 Outtro Garry VonMyhr on LinkedIn Tech Defenders on LinkedIn The post Interview with Garry VonMyhr from Tech Defenders – Small Business Show 236 appeared first on Business Brain - The Entrepreneurs' Podcast.

Mastering accountability for yourself is critically important for the success of your Small Business. Now it’s time to teach the same skills to your employees and contractors to create a culture of accountability that will lead to your inevitable success. Part 2 in our series on Accountability, today on the Small Business Show your hosts Dave Hamilton and Shannon Jean focus on how to transfer that awesome accountability you have embraced to your employees. Join us as we discuss why your examples of accountability are so important to your team and what techniques you can use to inspire accountability throughout your organization. You will learn why and how to use the Systems vs. Goals theory to create a constant focus on iterating and embracing change and hear why it’s important to teach your employees to have an “exit strategy” from their position and how to use the famous Compliment Sandwich technique to manage mistakes. We wrap up the show with another Business Therapy session that focuses on starting a new business related to online forums. Need some therapy for your own business? All this, and a lot more to help your Small Business succeed. Listen in and then join us on the Small Business Support Group to ask questions and share your own tips! Chapters/Timestamps: 00:00:00 Small Business Show #235 for Wednesday, August 7, 2019 00:01:46 Apple Podcasts Review from Katie Joy B Apple Podcast Reviews 00:03:00 “There’s no motivation in a steady paycheck” 00:07:50 SPONSOR: TextExpander.com/podcast gets you 20% off your first year. 00:09:17 Accountability Part 2: Employees Lead by Example! Small Business Show #234: Accountability Part 1 00:10:54 First, it’s your fault. 00:14:09 Create a “working agreement” with your employees 00:15:20 What’s your Exit Strategy? Create an environment of growth 00:17:30 Delegate, and mean it. 00:19:49 SPONSOR: Blip Billboards – Make a big impression without breaking the budget. Visit BlipBillboards.com/SBS to get a free account with a $25 credit. 00:22:28 Bill Gates calls Steve Jobs a Wizard 00:26:22 The Money/Not-Money-Making Chart 00:31:08 Action breeds more action 00:31:48 The Compliment Sandwich 00:33:32 The goal is to make the best system! 00:39:46 SPONSOR: go.co – Get online with your .CO domain today. Register for just $5 and get 3 months of website builder and hosting services FREE at go.co/sbs. 00:41:35 Business Therapy: Shannon [email protected] [email protected] 00:46:30 SBS 235 Outtro businessshow.co/reviews Call/Text us! (401) 472-4249 The post Teaching Employee Accountability – Small Business Show 235 appeared first on Business Brain - The Entrepreneurs' Podcast.

Have you found the Small Business Show useful? You can give a little love back to the show by leaving a quick review for us. It has a tremendous impact and could be the most powerful thing you do today. Thanks! Being focused on accountability is a powerful way to steer yourself and your Small Business towards success. When you are holding yourself accountable, you are in charge of the actions you can take, however small they may be, to adjust, iterate and correct problems that may be holding you back. Part one of our two-part series on accountability focuses on your own personal accountability and the concept of training yourself to believe that you are at least 85% responsible for your success with just 15% depending on random events. The premise of this idea comes to us from The 85% Solution by Linda Galindo. With this 85/15 concept, your chances of being successful are much higher. People that blame their problems, mistakes, and failures on forces beyond their control are doomed to mediocrity. Join your hosts Shannon Jean and Dave Hamilton for this episode to learn how to train your brain to embrace accountability with techniques related to responsibility, empowerment and more. We then dive into tips for how to react and adjust to your mistakes to create a powerful system for writing your own story of success. Listen in, then share your own tips and get your questions answered at the Small Business Support Group! Chapters/Timestamps: 00:00:00 Small Business Show #234 for Wednesday, July 31, 2019 00:01:33 Mrs. X-How to find the confidence to make the leap? SCORE.org 00:08:10 SPONSOR: Mint Mobile. To get your new wireless plan for just $15/month, and get the plan shipped to your door for FREE, go to MintMobile.com/sbs 00:10:51 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:12:55 Accountability is Freedom 00:14:56 The 85% Solution by Linda Galindo 00:18:17 Accountability is a learned skill 00:19:58 Your Success or Failure is Up to You 00:20:30 The Power of Failure 00:21:36 Tell relatable stories of failure 00:23:00 Everyone should have a side hustle to scare yourself 00:24:12 Mistakes are the stepping stones that lead you towards success Steve Jobs – Connect the Dots 00:24:59 You alone have the power to write your own story 00:25:38 Let go of Sunk Costs 00:29:03 Don’t compare yourself with your competitors 00:31:04 The Other World Computing Customer Service Story 00:32:40 Manage Expectation 00:35:30 SBS 234 Outtro businessshow.co/reviews Call/Text us! (401) 472-4249 The post Accountability Leads to Success – Small Business Show 234 appeared first on Business Brain - The Entrepreneurs' Podcast.

For Small Businesses, making the sale is only half the battle. How we handle things after the sale is crucial to developing customer loyalty and encouraging repeat buyers. Today on the Small Business Show, your hosts Shannon Jean and Dave Hamilton discuss four after-sale situations where you have a chance to impress your customer, build that loyalty and earn their repeat business for life. We take a deep dive into each of these four after-sale factors: CommunicationShipping and PackagingReturnsWarranty Claims Join us and hear how you can turn each of these after-sale situations into opportunities to impress your customers by putting a smile on their faces and turning a potential negative situation into a positive experience. We wrap up the show with another installment of Small Business Therapy where it’s Dave’s turn to talk about some of the issues he is having implementing video into his companies workflow. Listen in, then visit the Small Business Support Group to share your thoughts, ask questions and connect with other Small Business owners! Chapters/Timestamps: 00:00:00 Small Business Show #233 for Wednesday, July 24, 2019 00:00:53 Intro: The Power of “No” vs. FOMO! 00:03:35 Today: after the sale opportunities 00:04:23 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:07:06 Hidden opportunities in customer contact 00:08:10 Opportunity: Post-sale emails Klaviyo.com 00:16:56 SPONSOR: go.co – Get online with your .CO domain today. Register for just $5 and get 3 months of website builder and hosting services FREE at go.co/sbs. 00:18:49 Opportunity: Shipping and Packaging Spend some time with your box Sticker Giant NewEgg.com’s Boxes 00:24:34 Challenge: Digital businesses, what can you send to your customers? 00:26:52 Pitch the incentive! 00:28:57 Opportunity: Returns and Warranties “Set policy and procedure based upon your best customer” 00:33:53 [email protected] 00:34:08 Small Business Therapy: Dave and his videos. 00:37:49 SBS 233 Outtro businessshow.co/reviews The post Building Customer Loyalty and Repeat Buyers – Small Business Show 233 appeared first on Business Brain - The Entrepreneurs' Podcast.

One of the most challenging times when developing a new product or service or when starting a new business is when you are close to being ready to launch. You are at the 80-90% completion point, but you just want to make a few changes, add another feature, run one more test.  This is the point where things can go terribly wrong. That feature you want to add, that change you want to make, that test you want to run, those things can derail the entire process and stop you from succeeding.  On this episode of the Small Business Show, your hosts Dave Hamilton and Shannon Jean share tips and techniques for powering through this “last mile” to deliver an MVP by not letting yourself get derailed by perfection. Join us and discover what has worked for us, then come share what has worked for you on the Small Business Support Group! Chapters/Timestamp: 00:00:00 Small Business Show #232 for Wednesday, July 17, 2019 00:01:03 Beware Customer Tunnel-Vision SaneBox 00:06:44 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:08:37 Minimum Viable Product: Powering Through the Last Mile 00:09:30 Perfect is the enemy of good 00:10:43 Embracing the fear of change Embrace iteration 00:15:44 Define the MVP and Define future versions The “Wouldn’t It Be Great If” board 00:20:55 Fostering a culture of change 00:22:19 SPONSOR: The Alternative Board. TAB is a group of business owners & experts in your area that you can turn to for advice. Visit TheAlternativeBoard.com/SBS and get the “25 Timeless Principles of Exceptional Businesses” e-book free! 00:24:02 SPONSOR: go.co – Get online with your .CO domain today. Register for just $5 and get 3 months of website builder and hosting services FREE at go.co/sbs. 00:25:16 Stagnation of Perfection 00:26:19 Managing the risk of launching imperfection 00:29:03 Plan for a soft launch 00:29:50 Communicate humility 00:31:14 Humility lets you take more risk 00:33:06 “We’re building decks, we’re not building a piano” 00:34:34 Accept sunk costs Beware the Nirvana fallacy 00:35:30 Shannon’s Current Status 00:40:33 SBS 232 Outtro The post Delivering a Minimally Viable Product – Small Business Show 232 appeared first on Business Brain - The Entrepreneurs' Podcast.

Are you maxing out rewards programs for hotels, airlines and credit card companies for your Small Business? You should be and today on the Small Business Show we share a few examples of why you’re missing out on some big benefits if you ignore these programs. Join your hosts Shannon Jean and Dave Hamilton for another episode of tips, advice, and strategies to help your Small Business. After our discussion of rewards programs, we share a concept of using an independent third party to vet potential business partners. This novel concept could save you headaches down the road. We then jump into the topic of creating a sexual harassment policy to protect your employees as well as your business. Listen in to learn about what constitutes sexual harassment, how to implement an anti-harassment policy that includes a clear communication path to report problems and to enforce violations. These topics and much more today on episode 231 of the Small Business Show. Enjoy the show, then visit the Small Business Support Group to continue the discussion, ask questions and share your own experiences. Chapters/Timestamps: 00:00:00 Small Business Show #231 for Wednesday, July 10, 2019 00:01:09 On deck today: Rewards Programs, Vetting Potential Partners, and Sexual Harassment 00:02:12 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:04:00 Pro Tip: Join rewards programs. 00:10:36 SPONSOR: go.co – Get online with your .CO domain today. Register for just $5 and get 3 months of website builder and hosting services FREE at go.co/sbs. 00:12:03 Have a potential partner’s finances reviewed confidentially BottomLine Personal Working Agreement 00:17:47 [email protected] 00:18:19 Question: Ronnie-Protecting Your Business Against Sexual Harassment 00:18:55 SPONSOR: The Alternative Board. TAB is a group of business owners & experts in your area that you can turn to for advice. Visit TheAlternativeBoard.com/SBS to apply for free today and find out if there’s a board seat available in your area! 00:20:47 Answer: Ronnie-Protecting Your Business Against Sexual Harassment EOC: Facts about Sexual Harassment EOC: Q&A about Sexual Harassment Template for Sexual Harassment Policy Important: Procedure for how to make a complaint Be aware of the “creepiness” factor Have a strong communication system available in your company State Laws for Sexual Harassment Policies Sexual Harassment Insurance Policy Sexual Harassment Training Online courses and training for you and employees – about $30 per person. Could be the best money you’ll ever spend 00:37:54 SBS 231 Outtro Leave us a review! The post Rewards Programs, Vetting Potential Partners, and Sexual Harassment – Small Business Show 231 appeared first on Business Brain - The Entrepreneurs' Podcast.

Continuing with our series on subscription-based businesses, we’ve been fortunate to meet some very smart folks that have started or transitioned to a subscription model for their product or service. This week, we get to learn from a founder that created a business to help others succeed in the software and subscription market. Paddle was Co-Founded in 2012 by Christian Owens and we’re thrilled to have him with us today to learn about Paddle and his own journey as a Founder. Join your hosts Shannon Jean and Dave Hamilton as they learn how Christian started his first company at 14 where he learned about connecting with others in the business community for help and how to leverage his youth to get support. Listen in to hear how Christian and his Co-Founder Harrison Rose created Paddle to solve the back-end headaches that subscription services can cause. Everything from licensing and bug reports to payment management can be handled by Paddle. There’s some great tips and advice that you don’t want to miss on this episode of the Small Business Show. Enjoy the show, then click over to the Small Business Support Group to continue the discussion! Chapters/Timestamps: 00:00:00 Small Business Show #230 for Wednesday, July 3, 2019 00:01:02 Christian Owens from Paddle Paddle.com 00:02:50 Gotta make an invoice! 00:04:56 Started with MacBundleBox and met everyone in the Mac space 00:06:53 Learning at your own speed vs. someone else’s 00:08:35 Leveraging the power of being young 00:10:08 SPONSOR: go.co – Get online with your .CO domain today. Register for just $5 and get 3 months of website builder and hosting services FREE at go.co/sbs. 00:11:17 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:12:30 Looking at Paddle Paddle Co-founder Harrison Rose 00:16:20 Reinventing your business for larger customers 00:19:22 Ask for Advice, Get Money 00:23:20 Hire people that are better than you 00:24:54 I want to be my first customer 00:26:44 A partnership that makes sense Oleksandr Kosovan from MacPaw and DevMate  00:31:20 Growing too quickly … surprise! Kickstarter for Macaw, the Code-Savvy Web Design Tool Macaw.co 00:34:36 Managing your employees… and their expectations 00:38:50 Have patience and ask for help! 00:40:52 SBS 230 Outtro Paddle.com Chistian Owens on Instagram  The post Interview with Christian Owens Co-Founder of Paddle – Small Business Show 230 appeared first on Business Brain - The Entrepreneurs' Podcast.

Developing positive habits and minimizing negative habits is important for you AND for your employees. By breaking down our larger goals into small tasks and habits, we can shift the focus away from willpower and motivation to small steps, habits that lead us down the path to our ultimate goal of world domination. “Habits​ ​are​ ​the​ ​underlying​ ​driving​ ​force​ ​of​ ​either​ ​success​ ​or​ ​failure—and​ ​greatness or​ ​mediocrity.” On this episode of the Small Business Show your hosts Shannon Jean and Dave Hamilton use the “Stack” metaphor to see how we can create positive habits, while burying negative ones. And remember, you can use these tactics to help yourself, as well as your employees or contractors. Habits impact your entire organization – think about how customer service issues are resolved at your company. Surely there are good and bad habits involved in that process? We delve into why we fall into habits, why rewards are the key to changing bad habits and promoting positive habits to the top of your stack. Make a habit of listening each week for all this and more! Then, join us on the Small Business Support Group to share your stories and ask questions. If you enjoy the show each week, please take a moment to leave a review for us. It only takes a few minutes and it really helps. Thanks! Chapters/Timestamps: 00:00:00 Small Business Show #229 for Wednesday, June 26, 2019 00:00:59 New website feedback to [email protected] 00:01:33 Polling you to tell us what you like 00:02:15 You’re allowed to be terrible! 00:04:59 Solving Grammar Problems Grammarly Pro tip: Read it aloud 00:08:26 Break down your goals into habits 00:09:50 “Habits​ ​are​ ​the​ ​underlying​ ​driving​ ​force​ ​of​ ​either​ ​success​ ​or​ ​failure—and​ ​greatness or​ ​mediocrity.” 00:10:53 Be actively aware of your habits 00:14:04 Watch the gossip The Four Agreements 00:17:56 SPONSOR: CLEAR. CLEAR is the absolute BEST way to get through airport security. It works great with Pre-Check too! Get two months free at ClearMe.com/Business using code BUSINESS now. 00:20:30 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:22:50 Make a habit list 00:26:10 Want time to start a business? Cancel your Netflix 00:29:19 Change the temptation 00:30:41 Work on one habit at a time Small Business Show – Inner Judge 00:33:00 Give yourself permission to fail 00:34:21 SBS 229 Outtro SBS Reviews The post Creating a Habit Stack – Small Business Show 229 appeared first on Business Brain - The Entrepreneurs' Podcast.

Are Podcasts a good marketing tool for your Small Business? Can you connect with your customers on a different level by hosting your own Podcast and if so, how do you get started? Join us today on this episode of the Small Business Show to find out about this topic and more. Podcasts are increasingly popular. Over 51% of the US population has listened to a Podcast and 31% of the population have listened to a Podcast in the last month. 62 million people listen to Podcasts each week. One of the key aspects of Podcast success is the niche audience. There are over 750,000 Podcasts out there with most covering very specific topics. You know we believe that the riches are in the niches. A Podcast is a new way to connect with your existing and potential customers – not everyone has time to read your blog posts, and not everyone is following you on social media. Join us today and hear your hosts Shannon Jean and Dave Hamilton discuss how to get started, what topics to discuss and much more. Listen in and then join us at the Small Business Show support group to ask questions and to share your own tips. Chapters/Timestamps: 00:00:00 Small Business Show #228 for Wednesday, June 19, 2019 00:01:35 Beginner’s Mind Edison’s Podcast Research Tom Webster at Edison Research 00:03:27 The Business of Podcasting vs. Adding Podcasting to Your Business 00:05:39 Podcasting, a new way to connect with your existing audience 00:07:26 A co-host as a consistency partner 00:10:02 Your podcast adds authenticity to your business 00:12:09 Share your stories 00:13:51 Wrangle your schedule with seasons 00:15:12 SPONSOR: The Alternative Board. TAB is a group of business owners & experts in your area that you can turn to for advice. Visit TheAlternativeBoard.com/SBS to apply for free today and find out if there’s a board seat available in your area! 00:17:08 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:18:42 Talk about your history and your team 00:20:55 Shannon-On-The-Spot Rebound on Poshmark 00:23:19 Make sure to do video 00:24:35 Just get started! 00:25:31 Podcasting is your safe place 00:27:06 Please leave us a review! businessshow.co/review 00:27:55 GG 228 Outtro Links mentioned in this episode:  How to Start a PodcastPodcasting for BeginnersAn Insiders Guide to PodcastingThe post Using a Podcast as a Marketing Tool – Small Business Show 228 appeared first on Business Brain - The Entrepreneurs' Podcast.

We constantly talk about maximizing our time on the Small Business Show and how using our time wisely is one of the key aspects of being successful as a Small Business owner. Automating processes and using tools to manage repetitive actions is part of a system to increase your productivity each day. Today, we get a chance to talk with Greg Scown, Co-Founder of Smile, creators of life-changing and time-saving software applications like PDFpen and TextExpander. You’ll recognize TextExpander as a frequent sponsor of the show and software that both of your hosts use daily.  Join Shannon Jean and Dave Hamilton as we try not to geek-out over one of our favorite pieces of software and focus on the business story of Smile and how they have found success by focusing on the productivity niche while transitioning one of their core products to a subscription model. There are some great lessons about communication, customer service and authenticity in Greg and Smiles story. Listen in and then visit the Small Business Support Group to ask questions or share your own story. Chapters/Timestamps: 00:00:00 Small Business Show #227 for Wednesday, June 12, 2019 00:01:17 Greg Scown from Smile 00:02:13 The Apps Came First! 00:03:27 PageSender Fax Software ships in April 2002 00:04:06 Meeting Philip Gower and DiscLabel 00:05:14 PDFpen: The Riches are in The Niches 00:06:53 Stick with your goal 00:07:40 Accepting and Letting Go of an Eroding Product 00:08:45 Be Honest with Your Customers 00:09:23 TextExpander goes to a Subscription Model 00:14:08 The Business case of Subscriptions 00:15:21 When you see change coming, go there first 00:16:09 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:18:50 SPONSOR: The Alternative Board. TAB is a group of business owners & experts in your area that you can turn to for advice. Visit TheAlternativeBoard.com/SBS to apply for free today and find out if if there’s a board seat available in your area! 00:20:09 Sustainability 00:20:42 Best mistake: Over-committing to yourself 00:24:16 Be less diverse: don’t hire jerks 00:25:17 Podcast sponsorships to build a business 00:26:51 Ask your customers “Where did you hear about us?” 00:28:03 “Generally our Experiments run Six to Twelve Months” 00:29:45 “Love and Respect Your Customers and They Will Love and Respect You Back” 00:30:16 SBS 227 Outtro SmileSoftware.com @SmileSoftware The post Interview with Greg Scown of Smile Software – Small Business Show 227 appeared first on Business Brain - The Entrepreneurs' Podcast.

What’s in a name? Everything when it comes to your company or brand! As founders, owners, and stewards of Small Businesses, we all know how important your company or brand name is. Joining us today on the Small Business Show, Mike Pile, Founder of Uppercase Branding discusses his own business as well as sharing tips and methods for coming up with great names. Mike discusses how prioritizing tasks and projects when you are the boss can be one of the most challenging adjustments after leaving a corporate job, along with being sure to disconnect at the end of the day to keep your creative juices flowing. We then move on to discussing how Uppercase got its start and what marketing methods worked the best for them. You might be surprised to hear what traditional methods produced the best results. Later on the show, we spend time talking about how to come up with a great name for your business or brand with some examples of good and bad. Listen in to your co-hosts Dave Hamilton and Shannon Jean and then post your comments and questions to our Small Business Support Group on Facebook! (Original broadcast date: March 15, 2017) Chapters/Timestamps: 00:00:00 Small Business Show #226 for Wednesday, June 5, 2019 00:00:25 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:01:50 An Interview with Mike Pyle, Founder of Uppercase Branding Mike Pile from Uppercase Branding joins us today “Verbal Identity Consultancy” Pulling out stories from companies Prioritizing tasks and projects Being your own boss: scary and liberating Disconnecting to keep your creativity flowing Marketing YOUR B2B Marketing business – using existing connections A gift in the mail “Brainstorming is a waste of time” Strategy and discovery “A great name won’t help a bad business model” A bad name can be a distraction Vetting your name is just as valuable as creating one Norman Awards – Great new brand names. “Adwash” – Samsung. Not so good: “Scion” – Hotels Set a big stretch goal 00:33:41 SBS 226 Outtro The post Branding and Naming Strategies with Mike Pile of Uppercase Branding – Small Business Show 226 appeared first on Business Brain - The Entrepreneurs' Podcast.

Using persuasion techniques when working with customers and your employees can help everyone get the results they want. Specifically, using Pacing and Leading can help you build empathy and create a connection between people that then allows you to achieve a positive outcome. “Pacing builds trust because people see you as being the same as them. After pacing, a persuader can then lead, and the subject will be comfortable following.” – Scott Adams Join us today on the Small Business Show to hear your hosts Dave Hamilton and Shannon Jean discuss using Pacing in a positive fashion to achieve positive results with customers, employees, and vendors. You’ll learn what Pacing and Leading is and why it’s an important tool to add to your Small Business Toolbox. Hear real-world examples to get your negotiations on the same side of the table, how Pacing is part of the Two Tokens method of resolving customer service problems and much more. Listen in to this episode, then share your own story at the Small Business Support Group! Chapters/Timestamps: 00:00:00 Small Business Show #225 for Wednesday, May 29, 2019 00:01:00 Fake it ‘Til You Make It 00:02:51 Rooting for Success 00:05:24 “Pacing Builds Trust” 00:07:07 Pacing with Commonalities 00:10:08 Verbal Cues Build Credibility 00:11:52 Pacing to build trust is ok because you’re trustworthy 00:15:06 Creating Circular Process 00:16:35 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:19:19 Jean-Louis Gassee’s Two Tokens of Customer Service 00:23:03 The long-term is circular 00:24:35 Invoke empathy – “I know how frustrating this can be” 00:25:13 Rehearse Your Small Talk 00:29:00 Ask Questions First! 00:31:27 Connections are the key to success 00:31:52 SBS 225 Outtro The post Positive Influence by Pacing and Leading – Small Business Show 225 appeared first on Business Brain - The Entrepreneurs' Podcast.

Being proactive when communicating with your customers helps to build trust and credibility. What happens when your customers find out about bad news before you tell them? Join your hosts Shannon Jean and Dave Hamilton for this episode of the Small Business Show to hear a great example of what NOT to do when things go wrong. Dave shares his experience with poor communication that literally stopped a company from being able to do business in his local area. And of course, Shannon adds to the tale with his own experience with this business, but from an entirely different perspective. Oh, and it involves beer, which is always a good thing. We then jump into a discussion about the right and wrong way to try to promote tie-in sales of, let’s just say, somewhat related businesses. You’ll hear why considering your demographic for one service before you try to promote a different product to that audience is critical to success, along with some other tips about growing your customer base. There’s a lot more to learn and we couldn’t think of a better way to allocate 32-minutes of time for your ears. We also want to hear from YOU! Contact us and comment at the Small Business Support Group. Thanks for listening! Chapters/Timestamps: 00:00:00 Small Business Show #224 for Wednesday, May 22, 2019 00:01:05 Learning Languages and Instruments 00:03:00 CAPTCHA and RE-CAPTCHA 00:04:41 Hopsy’s Reaction to DICOM’s Shutdown 00:11:00 Beware your own optimism! 00:11:51 Contact Your Customers Order Beer from The-Sub 00:17:09 Desperation or Disconnect? 00:19:12 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:21:54 SPONSOR: The Alternative Board. TAB is a group of business owners & experts in your area that you can turn to for advice. Visit TheAlternativeBoard.com/SBS to apply for free today and find out if if there’s a board seat available in your area! 00:23:57 The New York Times vs. The Daily Podcast and Subscriptions [email protected] 00:29:45 Creative Engagement Solutions How I Built This 00:31:44 You Can Learn from Everything and Everyone 00:32:26 SBS 224 Outtro The post Communicating with Customers and Cross Promoting – Small Business Show 224 appeared first on Business Brain - The Entrepreneurs' Podcast.

We all have an inner judge that can help us or hold us back. Our subconscious mind is constantly absorbing information and playing it back to us, sometimes reminding us of our successes, but often replaying our failures and sabotaging our success.  Can we focus the power of our subconscious to help us succeed? Damn right we can. With some practice and consistent exercises, we can tune our inner judge to constantly propel ourselves towards success, instead of holding us back.  Join us today on the Small Business Show where you’ll hear from two experts at programming their subconscious to help them live the Charmed Life off successful Small Business Owners. Your hosts, Dave Hamilton and Shannon Jean believe strongly in the power of programming ourselves for success and of creating our own reality each day to attract the “luck” that is so essential to achieving what we want.  First up, we will discuss: Our definition of the subconscious – What is it and why are we talking about it?Why you need to get friendly with it – Friend or Foe, you get to chooseThe Moist Robot theory – Create the program that you want After the break, we jump into tips and tricks for Changing Your Mind: Mastering our memory of mistakes – Learn from and move on. Yes, Coach!Back to our childhood to use the “I’m rubber and you’re glue” conceptIt’s a 24/7 commitment – Shannon’s “change the lyrics” storyGive yourself permission to dream – visualize where you want to be, who you want to beDismiss the Vampires in your life and attract other positive influencesUsing Audio to change your programming Success creates more success – create your Success List – no matter how small Listen in for these tips and much more. Then share your own story at the Small Business Support Group! Text Chapters/Timestamps 00:00:00 Small Business Show #223 for Wednesday, May 15, 2019 00:01:00 It’s that Junior College Tour Time of Year Naviance 00:02:23 Managing Your Inner Judge 00:04:37 It’s a system, not a goal! 00:05:55 Triangulating your subconscious 00:07:47 Send the message: I’ve already succeeded! Start the day with three things: [Variable task] Visit Linkedin. Follow 1,000 new followers. 00:11:05 My first success of the day is getting out of bed when I want to. Write your Success List 00:13:21 Programming your Moist Robot 00:15:10 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS and use promo code sbs2019 to start with a $20 credit. 00:17:39 SPONSOR: The Alternative Board. TAB is a group of business owners & experts in your area that you can turn to for advice. Visit TheAlternativeBoard.com/SBS to apply for free today and find out if if there’s a board seat available in your area! 00:19:18 Monica Shah in SBS 219 – The fear of the unknown can convince you you’re not worthy 00:22:20 Mastering your mistake memory 00:23:15 Finding your rock bottom – Get Scared 00:28:27 Identify and compartmentalize the vampires 00:31:22 “Change the lyrics” to your life’s song 00:33:49 Give yourself permission to dream of the person you want to be What would your business look like at twice its size? Ten times its size? 00:37:45 The power of audio 00:39:06 SBS 223 Outtro The post Focusing Your Subconscious to help you succeed – Small Business Show 223 appeared first on Business Brain - The Entrepreneurs' Podcast.

There’s a procrastinator in all of us. When it comes to Small Business, putting things off can create problems, but it can also create opportunities. Join us today for episode 222 of the Small Business Show to hear how you can overcome this natural tendency and take advantage of the opportunities it creates. Join your hosts Dave Hamilton and Shannon Jean – two experts at procrastination and how to turn it into an advantage in your Small Business life as we take a deep dive into why we all put things off and how many of us miss the opportunities it can present. First up, we discuss why we procrastinate: Lack of instant gratificationSeems overwhelmingMay cause a negative outcomeUnpleasant to deal with – firing an employee for exampleEasily distracted: Squirrel! Then we jump into ways to manage procrastination. Mix things up – spend time on the stuff you don’t want to do, interspersed with things that get you excited, motivate you, etc.. – Plan your day around this concept. Don’t create the monster To-Do list – it can overwhelm you. Use the To-Did list concept to motivate you throughout the day and to recognize what you did accomplish.Break down tasks into smaller chunks – easier to think about and accomplish – especially if it’s a negative.Unplug – focus on the task at hand – put your phone down, go DND. Set a timer.Don’t overcommit your time.Think about when you are most productive? Early morning, late at night – use that power accordingly.Use tools to help – software tools, sonic-boom alarm clock, timers.Form habits – do something new for 30+ days and you’ll create a new habit.Create a work environment – home office, closed door, work hours. We wrap up the show with a discussion of how procrastination by others can create a business opportunity for you. Dave shares the story of starting Backbeat Media to handle tasks that other publishers had put off and Shannon discusses creating a business to handle inventory that large retailers neglect and let pile up. How about you? Share your stories of overcoming procrastination and what methods work for you at the Small Business Support Group. Thanks for joining us again this week! Text Chapters/Timestamps: 00:00:00 Small Business Show #222 for Wednesday, May 8, 2019 00:01:22 The symbiosis of different desires “If we accepted a student body made up entirely of class presidents, nothing would ever get done on campus” -UChicago College Tour 00:06:29 Procrastination 00:09:24 Overcoming your inner procrastinator 00:13:00 The optimist procrastinates! 00:14:40 To-do list (and to-did list!) BusyCal 00:18:00 Use calculus every day 00:20:21 Time is warped 00:22:06 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:25:06 The podcast system 00:26:56 The accountability partner No one ever said, “man, I wish I waited longer to do that!” 00:29:53 Learn your time schedule SonicBoom Alarm Clock Bob LeVitus and the Pomodoro Method 00:32:00 Take small steps with your system 00:32:22 Procrastination Creates Opportunity 00:34:30 Where’s your junk? 00:37:59 SBS 222 Outtro It’s National Small Business Week Paypal Small Business MONTH PayPal4Business on Twitter The post Overcoming and Finding Opportunities in Procrastination – The Small Business Show 222 appeared first on Business Brain - The Entrepreneurs' Podcast.

Marketing your business online, whether on search engines or social media can be challenging. There are so many platforms, where do you focus most of your energy? How do you measure results and what tactics have the biggest impact with a limited marketing budget? Today on the Small Business Show, we’re going to answer those questions and more as we’re joined by Kirk La Sala, digital marketing expert from Tanglefree. Join us today for an in-depth dive on digital marketing, along with insights from Kirk and your hosts Shannon Jean and Dave Hamilton from their own experiences with marketing Small Businesses online. You’ll hear the story of how Kirk developed his Talent Stack over 15-years by running his own businesses, as well as managing online marketing for other companies. Kirk shares a number of valuable tips that will help any Small Business owner plan and improve their digital marketing. We discuss applications of Pull Marketing using keywords on search engines or Push Marketing using social media and which method you should be using, or mixing together, as well as using a Pick Chart to help focus where your attention should be to have the biggest impact on your success. You’ll hear why setting up your analytics correctly at the start of any digital marketing program is key to success and how email marketing should be an important part of your program. There’s a wealth of information on this episode that you don’t want to miss. Listen in, then join us at the Small Business Support Group to ask questions and share your own stories. Chapters/Timestamps: 00:00:00 Small Business Show #221 for Wednesday, May 1, 2019 00:01:55 Kirk La Sala from Tanglefree Waterfowl From the archives: SBS Interview with Tanglefree Waterfowl 00:02:59 I had money for three months and $100 for beer! 00:04:37 Affiliate Marketing to the Rescue 00:08:18 The Only Way to Scale a Service Business is by Hiring People 00:10:40 The importance of early adoption 00:11:47 “Out of Necessity I had to learn…” 00:16:00 Add to your talent stack 00:17:55 Are you selling something people are already looking for? 00:21:30 Chart your objectives based on impact and time https://en.wikipedia.org/wiki/Pick_chart 00:24:02 Starting Look at Mommy 00:28:27 Supportive employers 00:31:13 Shift from wholesale to direct to consumer with Tanglefree 00:34:59 Next level: Mixing Pull and Push 00:36:30 Email Marketing isn’t Dead 00:39:40 Create an editorial calendar 00:44:23 Set up your Analytics and Look for Unexploited Channels 00:46:59 SBS 221 Outtro The post Interview with Kirk La Sala – Digital Marketing Expert – Small Business Show 221 appeared first on Business Brain - The Entrepreneurs' Podcast.

Continuing our series of shows about Coaching and Mentoring, today we’re joined by Chris Prefontaine, Founder of Smart Real Estate Coach. Chris and his family have been in the Real Estate business for over 25 years and after building 100’s homes and buying and selling over 80 million in properties, Chris decided it was time to share his expertise with others.  Join your hosts Shannon Jean and Dave Hamilton today for this episode of the Small Business Show to hear how a drop in the market caused Chris to expand his Revenue Stack and add the Smart Real Estate Coach services to his business. You’ll hear Chris’ best practices for working with family, and how creating new systems for training and guidance are the next steps for Chris’ business. You’ll also learn why becoming an authority in your niche is critically important for long term success, how managing expectations are key to customer success and much more. Listen in to hear Chris’ journey and how he has created success with Smart Real Estate Coach, then join us at the Small Business Support Group to discuss the show, ask questions and share your own story. Chapters/Timestamps: 00:00:00 Small Business Show #220 for Wednesday, April 24, 2019 00:01:01 Chris Prefontaine from Smart Real Estate Coach 00:02:49 Not a transition, an addition! 00:04:40 You can join the information business 00:05:52 The organic evolution of a family business 00:07:22 “Nothing negative or challenging comes home” 00:08:24 Match all decisions with your corporate values and mission 00:08:53 Helping your Customers Manage their Expectations 00:12:48 Who are your customers? 00:13:58 SPONSOR: The Alternative Board. TAB is a group of business owners & experts in your area that you can turn to for advice. Visit TheAlternativeBoard.com/SBS and get the “25 Timeless Principles of Exceptional Businesses” e-book free! 00:15:50 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:18:00 Maintain your focus 00:19:17 Total Automation to Manage Your Business Flow 00:21:30 Learn from your customers 00:23:34 Don’t be afraid to Fish in a Different Pond 00:25:01 Let a Big Mistake Fuel your Drive to Build a Business 00:27:29 Empathy can help build Trust Real Estate On Your Terms – go to FreeSRECBook.com and mention SBS to get it free! Principles from Ray Dalio 00:29:22 Building Marketplace Authority The Smart Real Estate Coach Podcast 00:31:01 Success Leaves Clues 00:32:15 SBS 220 Outtro Smart Real Estate Coach free Webinar FreeSRECBook.com The post Interview with Chris Prefontaine of Smart Real Estate Coach – Small Business Show 220 appeared first on Business Brain - The Entrepreneurs' Podcast.

Starting a business, creating revenue streams and building wealth are topics we discuss on the Small Business Show every week. It can often seem like a daunting task: what to start first, where to focus your energy and how to develop a system based approach to achieve what you want. Sometimes having a coach provide you with guidance is just what you need. Today, we’re joined by Monica Shah, founder of Revenue Breakthrough, a coaching and training resource that helps their clients breakthrough many of the obstacles they face to achieve success. Monica shares her own story of powering through bleak times to achieve success, how she learned that finding a good business coach was critical and how it led to her starting Revenue Breakthrough. After 15-years of coaching, mentoring and helping people achieve success, Monica has some powerful tips to share. Don’t miss this episode of the Small Business Show. Listen and then join us at the Small Business Support Group to comment, ask more questions and join the discussion. Chapters/Timestamps: 00:00:00 Small Business Show #219 for Wednesday, April 17, 201900:00:52 Monica Shah from Revenue BreakthroughFocusing on Marketing and Sales to help Entrepreneurs make more money00:05:55 Rock Bottom: Sitting on the floor of the NYC Subway00:08:57 The metaphorical 100 steps00:10:33 Find a coach that lets you be you00:11:21 Look to be challenged00:14:04 SPONSOR: The Alternative Board. TAB is a group of business owners & experts in your area that you can turn to for advice. Visit TheAlternativeBoard.com/SBS and get the “25 Timeless Principles of Exceptional Businesses” e-book free!00:16:30 The awkward money conversation00:18:12 Money fears00:21:15 Getting comfortable with fear00:22:48 Own the stage. Command the stage.00:27:10 Who am I waiting for before I make money?00:30:43 Speaking as marketing00:32:21 Sponsoring as lead generation00:32:45 Webinars00:33:39 How visible can you be? 00:34:39 The 90-Day RuleRevenueBreakthrough.com/MarketingCalendar00:36:37 The more you do, the more you will fail00:40:36 Create time to save money00:42:10 SBS 219 OuttroFind Monica Shah at RevenueBreakthrough.com [email protected] on Instagram The post Interview with Monica Shah, Founder of Revenue Breakthrough – Small Business Show 219 appeared first on Business Brain - The Entrepreneurs' Podcast.

If you’re a Soloprenuer, there’s no one to delegate to. But, that doesn’t mean you shouldn’t be delegating tasks outside of your core competency. Join us today for this episode of the Small Business Show as we discuss methods to use outsourcing to delegate so you can win the 10/1000 battle. We discuss outsourcing resources, how to be selective when choosing a contractor and much more. Your hosts Shannon Jean and Dave Hamilton then jump into a discussion about dispute resolutions with 50/50 partners. Shannon offers us a method of assigning votes and how to find an independent voice that can represent the business’s best interests, vs you or your partners. Then it’s on to the topic of Boomerang Employees. These are employees that leave your business for one reason or another, then want to come back. Should you re-hire? What questions do you need to ask yourself (and the employee) before you consider re-hiring? What message does re-hiring send to your other employees and customers? If you do decide to re-hire, should you put that person back in the same position? Does their salary change? Listen in to find out our thoughts on these employee issues and more. After the show, come share your own experiences, questions and thoughts at the Small Business Support Group. Thanks for listening to this episode of the Small Business Show! Chapters/Timestamps 00:00:00 Small Business Show #218 for Wednesday, April 10, 201900:01:38 The hardest thing I do everyday00:04:44 “We try to be as inefficient as possible”00:09:26 Dispute resolution in 50/50 Business Partnerships SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:23:00 Scott-The idea of outsourcing as delegatingFiverrUpworkGuru.com00:28:20 Boomerang Employees – Rehiring someone that used to work for you00:31:51 Why did the employee leave? Address the split.00:32:58 (Re-)Define the (new) position. 00:37:28 Boomerang can send a positive message00:38:39 Does the pay scale change?00:40:13 Intentionally retrain.00:42:28 Avoid old habits00:45:07 Be Self-Aware00:46:35 Allow yourself to over-analyze00:48:37 SBS 218 Outtro The post Delegating by Outsourcing, Dispute Resolution, a​​n​d Boomerang Employees – Small Business Show 218 appeared first on Business Brain - The Entrepreneurs' Podcast.

Having the fortitude to power through adversity is one of the keys to Small Business success. Every guest we’ve had on the Small Business Show has a story (usually more than one) about how getting through rough times has made them a better business owner. What strategies work best when things are not going right? How do you keep your focus on other parts of your business when dealing with big problems? Join your hosts, Dave Hamilton, and Shannon Jean, as they welcome back Bryan O’Connell of Meras Water Solutions to share tips and strategies for getting through tough times. It’s been three years since Bryan first came on the Small Business Show to discuss handling massive growth at Meras in a short timeframe and how they implemented systems and ramped up staffing to keep things on track. We’re thrilled to have him back on again to share his experiences with what to do when things go wrong. Join us for this episode of the Small Business Show, then visit the Support Group to join the conversation! Chapters/Timestamps: 00:00:00 Small Business Show #217 for Wednesday, April 3, 201900:01:10 Bryan O’Connell of Meras Water Solutions Bryan O’Connell on Small Business Show in 201600:02:58 Lots of local customers00:04:58 Facing adversity00:06:54 Self-assessment is one of the hardest things to do00:09:12 Breaking Down a 50/50 Partnership00:14:42 The crazier situation gets crazier00:17:00 “Things are never as good or as bad as they seem”00:19:12 “We’re Still Keeping Score”00:23:01 Find an Advice GroupAlliance of CEOsVistage00:27:27 Find a mission you can be excited about00:30:55 Be genuine, be empathetic00:33:13 Don’t forget that business is an exchange of money00:36:27 The Two-Headed Monster00:37:27 Small Business Show 217 OuttroMeras.comBryan O’Connell from Meras on LinkedIn The post Overcoming Adversity – Bryan O’Connell from Meras Water Solutions – Small Business Show 217 appeared first on Business Brain - The Entrepreneurs' Podcast.

We had a great response to our last episode and the concept of keeping a To-Did list. Lots of emails, questions, and comments in the Small Business Support Group. A number of comments were made about the importance of tracking what you DIDN’T do – a To-Didn’t list, if you will. On this episode of the Small Business Show, we will expand on that topic and discuss the importance of prioritizing your own time, delegating when you can and outsourcing when you need to. Join your hosts Shannon Jean and Dave Hamilton as we start the show by discussing why Customer Service matters, no matter what business you are in, and why becoming a mentor, on any scale can inspire you to greater things. We then jump into the deep dive on how to Prioritize your time, delegating and outsourcing. Listen in and then come join the discussion on the Small Business Support Group! Chapters/Timestamps 00:00:00 Small Business Show #216 for Wednesday, March 27, 201900:01:32 Programming your moist robot00:02:57 Fortune Cookie: Failure is the Path of Least Persistence00:05:22 Become a mentor00:07:54 Dentists are Terrible at Customer Service00:14:22 SPONSOR: Abby Connect. Get $95 off your first bill at AbbyConnect.com/sbs 00:16:57 SPONSOR: TextExpander.com/podcast gets you 20% off your first year00:19:47 Comment in the Small Business Support Group … and email to [email protected]!00:20:12 Do it, Delegate it, or Outsource it?00:21:32 Make a list!00:24:06 Use Goals to Build Systems00:24:40 Take names.00:25:54 Don’t only focus on revenue00:27:02 Ask others for their solutions00:27:42 Interruptions are opportunities00:30:31 Set realistic deadlines00:31:11 Give yourself permission to unplug00:32:39 Delegating – Look at the names you took00:37:44 SBS 216 Outtro The post Prioritizing, Delegating and Outsourcing – Small Business Show 216 appeared first on Business Brain - The Entrepreneurs' Podcast.

On this episode of the Small Business Show, your hosts Dave Hamilton and Shannon Jean discuss how to build a reward system for volunteers or interns at your Small Business, managing your time and making connections at events and using a twist on the to-do list to see how your day went. Dave returns from SXSW with stories and tips on connecting with people by creating your own serendipity and going out of your way to meet people, even if it’s just for a brief moment. We discuss the enormous contribution that volunteers make at SXSW and how to apply that concept to your Small Business. After a word from our awesome sponsors at Care/of and Abby Connect, we learn about the To-Did list. Shannon is not a fan of structured to-do and time management systems like GTD and others. It just doesn’t work for him and it takes too much time to manage the information on these lists. On the other hand, at the end of the day, it’s important to see how productive you were, or how much you didn’t get done. The concept of the To-Did list is simple: keep a loose list, or set reminders to keep you focused on important tasks. Then, as you move into other tasks or unexpected interruptions throughout the day, record those on your list. Write down (digital or old school pad of paper) what you achieved that day. Check in hourly and be sure you are on task. Listen in for more details about the To-Did list concept and why it can be a powerful tool to help create success, create your own reality and ultimately help you to live the Charmed Life of a successful Small Business owner. Chapters/Timestamps 00:00:00 Small Business Show #215 for Wednesday, March 20, 2019 00:01:30 Traveling and TripIt Pro 00:03:27 Trade shows as Vacations SXSW The Shot Show SEMA Auto Show 00:06:42 Creating Your Own Serendipity 00:09:53 Cultivating Volunteers 00:12:49 Who Let The Dogs Out Movie 00:14:36 Applause for SXSW volunteers 00:16:42 The motivation of volunteers 00:19:26 SPONSOR: Care/of. For 50% off your first month of personalized Care/of vitamins, go to TakeCareOf.com and enter code SBS50. 00:23:12 SPONSOR: Abby Connect. Get $95 off your first bill at AbbyConnect.com/sbs 00:25:26 To-Did List – Reviewing your day The Success List [email protected] 00:35:20 Conduct a Symphony of Action 00:37:08 SBS 215  The post What’s on Your To-Did List? Small Business Show 215 appeared first on Business Brain - The Entrepreneurs' Podcast.

Being the owner of a single small business is challenging in itself. Owning multiple, successful businesses that you remotely manage and eventually selling them is something to be proud of. Today we’re joined by a longtime friend and business colleague, Joseph Stewart, former owner the Mac Outlet in Colorado and Felt Pool and Billiards. Listen in to this episode of the Small Business Show to find out how Joseph managed both companies from another state and how being a remote business owner forced him to develop better systems and processes for success. You’ll learn about the importance of the work you do each day by asking yourself: Is this $10 per hour work or $1000 per hour work? Your hosts Shannon Jean and Dave Hamilton learn how Joseph used the cash flow from his businesses to purchase the building they were operating in and how being a landlord eventually led him to start his second company at the same location. We then jump into a discussion about preparing your business to sell and whether you should be meeting with a business broker or handling things on your own. Joseph went the DIY route and all that prep work to develop stand-alone systems and processes for the businesses to succeed paid off. Join us for another Small Business Show for all this and much more. Then head over to the Small Business Support Group to join the discussion! Chapters/Timestamps: 00:00:00 Small Business Show #214 for Wednesday, March 13, 201900:01:06 Joseph Stewart Former BadAss and Owner at Felt and Mac Outlet00:02:27 Tenant Turns into a Business Acquisition00:05:32 Real estate as an investment00:08:24 Read the Four-Hour Workweek move to San Diego00:11:40 Finding the Sweet Spot of Micro-Managing00:13:12 Find a manager that can see your vision00:14:25 Make sure the customer’s have exceptional experiences00:15:55 SPONSOR: TextExpander.com/podcast gets you 20% off your first year00:17:37 SPONSOR: Abby Connect. Get $95 off your first bill at AbbyConnect.com/sbs 00:19:29 Structuring your trust scenarios00:20:20 Never forget about FileMaker!00:21:01 Know your Fundamentals00:22:15 Recognizing change00:25:31 Distance is an opportunity00:28:00 DIY Business SellingBizBuySell.com00:30:15 Now what?00:32:15 Keep your eye on the ball during the sales process00:34:05 Mistake: Don’t be a cheapskate with your employees00:37:48 Track 15 minute increments, and apply an hourly rate to each00:39:30 Pretend you’re going to be an absentee owner00:40:51 SBS 214 Outtro The post Remote Small Business Management – Interview with Joseph Stewart – Small Business Show 214 appeared first on Business Brain - The Entrepreneurs' Podcast.

If you’re selling products, logistics is a critical part of the equation and being logistics-smart can mean the difference between making a profit or losing money on a product. Should you be handling your own shipments, using Amazon’s fulfillment services or perhaps a 3rd Party Fulfillment company to get your orders out? We discuss those options and much more on today’s show. Joining us today to discuss these topics is Kelan Raph, a logistics expert and President of Optimum Supply Chain Listen in as your hosts Shannon Jean and Dave Hamilton discuss and learn about the challenges of getting your products to your customers in a timely manner while keeping your costs low and errors to a minimum. You’ll learn about the latest Amazon FBA changes that have caught some sellers by surprise and how you can minimize your reliance on FBA by using a 3rd Party Logistics company to handle your product fulfillment. Join us today to learn about optimizing your product delivery and then join the conversation at the Small Business Support Group! Chapters/Timestamps: 00:00:00 Small Business Show #213 for Wednesday, March 6, 201900:01:04 Kelan Raph, President Optimum Supply ChainKelan on Small Business Show 6200:02:12 Start at DHL while finishing MBA, then… Create a Business!00:04:59 What problem are you solving?00:05:34 Upcoming Changes to the Fulfilled By Amazon Program00:09:01 Is FBA still a good solution?00:11:02 FBA’s stumbles … create FBA competitors!00:14:08 SPONSOR: Molekule. Air purification reinvented. For $75 off your first order visit Molekule.com and at checkout enter code: SBS 00:16:20 SPONSOR: Keeps. To receive your first month of treatment for free, go to Keeps.com/SBS 00:18:40 Distributed Inventory can Save You Money00:22:02 Grand Canal and Optimum“Freight fees are often what kill you the most”00:26:11 Are you a broker or an advisor? Which do you want to be?00:29:12 The Challenge of Awareness00:31:15 Raising Marketing Money00:33:17 With VC, Be Aware of Actual Profits00:34:35 Keeps Your Eyes on Your Customer00:37:18 Knowing customer expectations1P vs 3P00:40:06 SBS 213 OuttroKelan Raph on LinkedInOptimum Supply ChainAmazon FBA or 3PL? The post Interview with Kelan Raph of Optimum Supply Chain – Small Business Show 213 appeared first on Business Brain - The Entrepreneurs' Podcast.

Have you added a recurring income stream to your Small Business? Are you selling subscriptions, service plans or other passive income as part of your business model? Creating a recurring income stream is a powerful way to increase profits as well as creating a more lasting relationship with your customers.  What are some typical recurring income streams? Service plansSubscriptions – physical products or contentMembershipsAffiliate revenue RetainersOnline CoursesRecurring upgradesDonations Service plans – if you are selling a product that may require service to keep it functioning, you should be selling extended warranties and service plans. Sell your own plan or sell a third party plan (Square Trade) – but sell something that adds value to your product line. Subscriptions – can you add a subscription model to your business? Think about your product or service offerings and your current pricing – is there a monthly or annual subscription model that you could offer? Think Netflix – use the automatic recurring model to normalize your monthly revenue. You can be selling physical products with an automatic delivery schedule or services that renew each month. Memberships – does your website offer a members only area with valuable content? Can you offer discounted prices for your services to paying members? Look at the movie business – you see both theatre chains and independent companies really pushing memberships. Affiliate revenue – do you generate good traffic on your company website? Create an affiliate account with affiliate aggregators like Commission Junction, Amazon or others to create recurring revenue.  Retainers – Do you offer services that your customers may want quick access to your attention or expertise? Charging a monthly retainer can be a great way to monetize this Online Courses – Can you create an online course related to your business? I’m sure you can. Think about all your own knowledge or your employees and consider creating an online course that you can monetize. Most of you are experts in something – people will pay for value – think about sharing your knowledge – entice with some free content and some paid. Recurring Upgrades – do you sell a product that has an upgrade cycle? Are newer models coming out frequently that have features your customers want? What about a program that allows them to automatically upgrade on a regular basis? Apple and companies like Verizon do it with phones, can you use that model and apply it to your products? Donations – is your Small Business a cause or non-profit? Are you using the Paypal donate button on your website or Patreon to setup recurring donations? You should be. We would love to hear how you are using Recurring Income streams to grow your business and keep connecting with your customers. Share your story at the Small Business Support Group 00:00:00 Small Business Show #212 for Wednesday, February 27, 201900:01:55 Recurring Revenue, Mailbox Money, 00:02:44 Safe by HUB600:03:56 Recurring revenue is relationship-based00:05:01 Third-party warranty companies00:07:34 SubscriptionsSmile’s Transition to Subscriptions00:11:59 SPONSOR: TextExpander.com/podcast gets you 20% off your first year00:14:08 SPONSOR: Abby Connect. Get $95 off your first bill at AbbyConnect.com/sbs00:16:34 Memberships00:19:28 Costco’s profits? Membership value!00:21:17 Use recurring revenue to stop selling to your customers00:26:58 Additional Content for Subscribers00:29:39 Thinking about Donations as Membership00:33:26 Recurring upgrades00:35:08 SBS 212 Outtro The post Adding Recurring Revenue to your Small Business – Small Business Show 212 appeared first on Business Brain - The Entrepreneurs' Podcast.

We all aspire to greatness. Marketers have used this urge to be a better person, to own the best thing, to achieve the most and to be unique to create iconic brands that we all recognize. Just what is aspirational marketing and is there a way to use to in your Small Business? Aspirational marketing involves striving in a long-lasting and meaningful way to achieve or become something in particular. This urge for something better or unique is so strong that people will make terrible financial decisions to be seen driving a particular brand of car, wearing a particular brand of clothing, carrying a particular brand of handbag.  Think gym memberships in January – they are selling an aspirational story of what you COULD become, if only you will signup for a membership. Think fashion shows by companies like Chanel, Gucci or Victoria Secret – they are trying to drive customers to their brand and stores that aspire to look something like they see on the runway – even if that’s impossible.  Recently your hosts Shannon Jean and Dave Hamilton been thinking a lot about aspirational marketing and how Small Businesses might use some of these tactics to engage with our customers on a deeper, emotional level, to attract new customers and ultimately increase our sales. Join us today for this episode of the Small Business Show to discuss how Aspirational Marketing can help your business. After the show, join us on the Small Business Support Group to share your story. Chapters/Timestamps: 00:00:00 Small Business Show #211 for Wednesday, February 20, 201900:00:57 Send in your feedback: [email protected]:01:50 What is Aspirational Marketing? 00:05:23 Show people something they won’t buy00:07:37 SPONSOR: Abby Connect. Get $95 off your first bill at AbbyConnect.com/sbs00:10:26 SPONSOR: ExpressVPN – Take back your Internet privacy TODAY and find out how you can get 3 months free, go to ExpressVPN.com/SBS.00:12:34 Analyze your company’s product or serviceWhat can your customer achieve with your product or service?How can your customer create a better self with your product or service?How does your product or service make your customer feel unique?How can your product or service make your customer feel smarter?How can you product or service make your customer feel healthier?00:14:31 The feeling of empowerment00:16:25 Don’t sweat the scratches and dings00:20:00 Sell the experience00:22:37 The value of artificial scarcity00:24:28 If you’re the product, make yourself scarce!00:26:42 Let your customers own a piece of your aspiration00:29:12 The Yeti Cooler Aspiration00:31:04 SBS 211 Outtro The post What is Aspirational Marketing and How Can You Use it in Your Small Business? – Small Business Show 211 appeared first on Business Brain - The Entrepreneurs' Podcast.

We often talk about travel being one of the huge benefits of owning a Small Business. Being able to expand your world with travel is certainly a big part of living the Charmed Life of a Small Business owner. Today, we get a chance to talk with someone who’s been on the other side of that equation, running travel and lifestyle related businesses. Gilbert Gauteraux has started, built and managed several travel and lifestyle businesses including JustLuxe.com and his latest venture, HotelsVillasDirect.com. Gilbert has had some significant corporate experience, as well as starting and running his own Small Businesses, so we get a chance to dig deep into the pros and cons of each type of experience to get the show started. Listen in and you’ll hear how HotelVillasDirect uses content creation to add value to their customers (both B2B and consumers) while driving leads to their website. You’ll also learn how the online travel market works, the multiple layers of information needed to close a sale and why it’s important for a hotel to be in control of the customer service experience directly. Gilbert also spends time talking about leveraging the customer relationship in as many ways as possible and the challenges of educating investors and partners about what their business model really is, versus the perception of how the market operates. Join us today for this episode of the Small Business Show with your hosts Shannon Jean and Dave Hamilton. There’s some great insights from this episode that will help any Small Business owner. After the show, join us at the Small Business Support Group to ask questions, make comments and share your own Small Business story. Chapters/Timestamps: 00:00:00 Small Business Show #210 for Wednesday, February 13, 201900:00:58 Gilbert Gautereaux from JustLuxe.com and HotelsVillasDirect.comRob Gautereaux from JustLuxe on Small Business ShowRGM Alliance00:05:07 Working on your own vs. Working for someone else00:05:57 Taking notes in the middle of the night00:08:09 Starting HotelsVillasDirect00:12:49 Prioritizing the Customer Service Relationship“One Throat to Choke”00:16:49 SPONSOR: Abby Connect. Get $95 off your first bill at AbbyConnect.com/sbs 00:19:00 SPONSOR: TextExpander.com/podcast gets you 20% off your first year00:21:14 Content Creation to Acquire CustomersSojoun BlvdHVD Marketing Inc. – Lead generation platform and travel publishing group00:27:05 Three Pillars: Custom Content, Search Engine, Digital Solution00:29:16 Content for Conversions00:31:07 Making noise is difficult, focus on your business model00:33:14 Try to leverage your customers in as many ways as possible00:36:15 SBS 210 [email protected] The post Interview with Gilbert Gautereaux of HotelsVillasDirect.com – Small Business Show 210 appeared first on Business Brain - The Entrepreneurs' Podcast.

The only constant in business is change. Every Small Business goes through various cycles in its lifetime and you’ll need to learn to adjust your management style, your activities and your attitude to match whatever cycle your are in. How many cycles will you encounter? It really depends on the type of business you are running, but on this episode of the Small Business Show, we’ll be focusing primarily on 5 different cycles. Launch – Implementation – ActionGrowthPeakMaturityDecline Listen and and you’ll learn why adapting your management style and anticipating the next business cycle is critically important for your success as a Small Business Owner. Your hosts Dave Hamilton and Shannon Jean have owned businesses that have gone through all of these cycles; from the excitement of the Launch, all the way to the misery of decline. During each cycle, there are adjustments to be made and actions to be taken that will steer your business in the right direction. Learn from our mistakes and successes and mix in your own experience to keep your Small Business growing. Join us for all this and much more on this episode, then visit the Small Business Support Group to share your own tips and to join in on the conversation! Chapters/Timestamps: 00:00:00 Small Business Show #209 for Wednesday, February 6, 201900:01:20 The Disaster version vs. the Planning Version00:03:09 Constant Change is Here to Stay00:04:10 Don’t Ignore Decline00:06:27 There is no Idea Cycle!00:07:26 It takes action to open the gate00:09:49 Get on the same page, then dispense with the internal paperwork00:11:41 Suddenly… viability!00:13:28 Have an operations person00:14:59 SPONSOR: ExpressVPN – Take back your Internet privacy TODAY and find out how you can get 3 months free, go to ExpressVPN.com/SBS.00:17:35 Don’t fall in love with the numbers!00:18:31 Cash FLOW is King00:21:48 Grow for ONLY good reasons00:22:41 Working IN the business vs. ON the business00:24:39 Expand Your Revenue Stack at Your Peak00:27:07 Your margins are my opportunities00:28:22 Jumping back in!00:29:56 What does maturity look like?00:31:35 Did you embrace change? Let us know at [email protected] <https://businessshow.co/facebook>00:31:48 Options in decline: merge, sell, re-partner, close?00:34:27 Nothing lasts forever, even the bad stuff!00:37:40 Just Start!00:39:51 SBS 209 Outtro The post Adapting to Business Cycles – Small Business Show 209 appeared first on Business Brain - The Entrepreneurs' Podcast.

Chances are, you’ll be attending a Conference or Trade Show related to your Small Business at some point. How do you maximize your time and have the best possible experience from attending a Conference or Trade Show? Join us for episode 208 of the Small Business Show to find out! Your hosts Dave Hamilton and Shannon Jean have attended, reported on and exhibited at hundreds of Conferences and Trade Shows. From small events with just a few hundred people to the Consumer Electronics Show with hundreds of thousands of attendees. Each of these events requires planning and purpose to be sure you get the best result out of your attendance. Listen in and you’ll hear about the importance of researching the event so you’ll be confident and comfortable, how building trust with existing and new contacts is critically important and why hanging out in conference hallways can be a great way to make connections. We discuss the importance of listening more than talking, planning meetings before the show while also keeping some flex time available for what may come up and why connecting in the evening could be the best part of the event. Join us for all this and much more in this episode of the Small Business Show! After the show, click over to the Small Business Support Group to share your own tips. Chapters/Timestamps: 00:00:00 Small Business Show #208 for Wednesday, January 30, 201900:00:58 The cycles of business and weather00:02:58 The Trade Show/Conference Episode00:03:50 How can you be comfortable and confident at the show?00:06:15 Proper planning00:07:56 Goal: building trust00:10:22 The Hallway Track00:11:56 Listen to People00:13:59 On-the-fly Juggling00:15:53 SPONSOR: Abby Connect. Get $95 off your first bill at AbbyConnect.com/sbs 00:18:31 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:20:36 Most of the business happens after the show floor ends00:28:59 Manage your body!00:30:31 Eat no meals alone00:33:21 Managing business cards00:37:26 GG 208 Outtro The post Attending Conferences and Trade Shows Like a Pro – Small Business Show 208 appeared first on Business Brain - The Entrepreneurs' Podcast.

When starting a Small Business, there’s a few different ways to go. You can start from scratch on your own, work with a partner to create something new, buy an existing business or purchase a franchise. We’ve talked about the first 3 many times on the show, but not much about buying a franchise, or franchising your own business. Today we’re going to get educated in the franchise business model by Nick D’Agnillo of Nexus Property Management. Join your hosts Dave Hamilton and Shannon Jean to learn how Nick gained experience as a Real Estate investor to start Nexus Property Management, with a plan to create a business he could franchise. You’ll learn how to get startup information from your future competitors, why up-front and transparent pricing can be a competitive advantage and just how many hurdles are in front of you if you are considering franchising your Small Business. You’ll also learn the steps required to turn your business into a franchise – from hiring a consultant to analyze your business, to the detailed Franchise Disclosure Document. Nick also shares what costs you will incur and how much money you need to set aside to complete the franchising process. Listen in for all this and much more, then visit us at the Small Business Support Group to join the discussion and share your own franchising experiences. Chapters/Timestamps: 00:00:00 Small Business Show #207 for Wednesday, January 23, 201900:01:19 Today’s Guest: Nick D’Agnillo from Nexus Property Management on Franchising00:04:07 Get the secrets from your future competitors… Just Ask!00:05:45 Franchising Plan from Day OneThe E-Myth00:07:36 The Dreaded FDD00:09:58 The price of starting a Franchising business00:11:30 Is your business franchisable to begin with? 00:13:13 What makes a successful franchisee?00:15:29 SPONSOR: Abby Connect. Get $95 off your first bill at AbbyConnect.com/sbs or calling 833-ABBY-WOW 00:17:29 SPONSOR: ExpressVPN – Take back your Internet privacy TODAY and find out how you can get 3 months free, go to ExpressVPN.com/SBS.00:20:00 Price Transparency00:21:51 What are Rent4U and Nvest?00:26:37 Nexus’s Property Investment Calculator00:30:00 Mistake: Hiring for Skills not Attitude00:33:03 “No, that would be doing a disservice to all of my clients.”00:34:32 SBS 207 OuttroNexusPropertyManagement.com888-Nexus-5-5Nick@NexusPropertyManagement.com The post Interview with Nick D’Agnillo of Nexus Property Management – Small Business Show episode 207 appeared first on Business Brain - The Entrepreneurs' Podcast.

We’re fortunate to discover so many diverse skill sets with all of the Small Business owners we get to meet on the Small Business Show. This week we are joined by Nick Zadrozny, founder and CEO of One More Cloud. We’re excited to have Nick as a guest today so he can educate us about One More Cloud, their products and services and about his Small Business story. Join us today to hear how Nick and his team created One More Cloud in 2009 to be one of the first companies to offer an Infrastructure as a Service. Nick discusses his years of programming and website programming experience and how a sticky note on his desk, labeled “Build Passive Revenue!” was the impetus to start One More Cloud. Listen in and hear about Nick’s 10-year journey, moving from Engineer to Manager and then to the leadership position of CEO and how he has adjusted to the various roles and requirements of a fast growing business. Nick talks about the power of having a group of like-minded peers, such as a CEO Coaching Group to share the details of your business with that can offer advice and criticism of all different aspects of your business, as well as your own actions as CEO. There’s much more to hear on this episode that you don’t want to miss! After the show, join us at the Small Business Support Group to ask questions, comment and share your own story. Chapters/Timestamps: 00:00:00 Small Business Show #206 for Wednesday, January 16, 201900:01:04 Featured Guest: Nick Zadrozny, One More Cloud00:05:30 Infrastructure as a Service00:06:28 “Build Passive Revenue”00:09:13 Learn what to say “Yes” to00:09:55 SPONSOR: Abby Connect. Get $95 off your first bill at AbbyConnect.com/sbs or calling 833-ABBY-WOW00:12:57 SPONSOR: TextExpander. If you’re on a team, TextExpander will change your life, leaving more time for what you do best. Visit TextExpander.com/podcast to learn more.00:15:06 There’s a marketplace for everything00:18:03 Finding the right customers00:17:13 Role Shift from Technician to ManagerCoaching Group with Other CEOs00:21:51 Managing the Entrepreneurial Mindset00:27:35 Showing value to customers00:30:30 Challenges running a Search Engine00:34:23 “You need to pursue your success elsewhere”00:38:34 Find your own “Mental Floss” Opportunities00:41:07 SBS 206 OuttroOne More Cloud at omc.ioNick Zadrozny at twitter.com/nz_ The post Interview with Nick Zadrozny of One More Cloud – Small Business Show Episode 206 appeared first on Business Brain - The Entrepreneurs' Podcast.

Are you a confident Small Business owner? Has showing that confidence helped build your business? Join your hosts Shannon Jean and Dave Hamilton today on episode 205 of the Small Business Show to hear learn how your own confidence can inspire confidence in your employees and your customers – leading to more sales and success! You’ll hear why “Praising yourself (and your Small Business) daringly” is a proven marketing technique that you should become comfortable using. When you communicate your expertise and display confidence, most people will believe you and they will tend to confirm that impression in their minds. We discuss a number of methods to use to create the confidence in yourself and your Small Business to attract success including the controversial use of “directional truths”, promoting past successes and how you overcame adversity even if it was caused by your own mistakes and how talking about big goals can convince potential customers that you’re already there. Listen in for all this and much more, then join us at the Small Business Support Group to join the conversation, ask questions and share your own confidence story. 00:00:00 Small Business Show #205 for Wednesday, January 9, 201900:01:18 The benefits of attending CES00:04:31 Trade shows are valuable!00:05:10 The Confidence Episode00:05:48 Confidence vs. CompetenceSammy Hagar says it best!00:06:30 Step one: Say you’re the best; Step two: become the best!00:09:39 People are impressed more by confidence00:11:13 SPONSOR: ExpressVPN – ExpressVPN.com/SBS gets you 3 months free with your 1-year subscription00:14:38 Promote previous successes 00:15:57 Tell “directional” truths“Thousands of customers…”“Multi-million dollar business…”“Dozens of employees…”00:18:58 Promote brand name customers and big deals00:22:13 Talk about how you’ve overcome mistakes00:23:29 Talk about your goals00:24:38 Know your cash numbers, even if they suck!00:30:11 SBS 205 Outtro The post Confidence is a Key Factor in Success – Small Business Show 205 appeared first on Business Brain - The Entrepreneurs' Podcast.

Join us this week as your hosts Dave Hamilton and Shannon Jean discuss resolutions for your Small Business, how being productive is a great motivator to propel you forward and how focusing on efficiency can start your New Year off strong. We then jump into a discussion of using Debt as a Catalyst to massively positive cash flow. Dave explains this concept while Shannon tries to poke holes in the idea but then gets on board. The debt discussion leads us to a talk about not knowing what you’re capable of until you are forced to act and how a crisis can be a powerful change agent for you and your company. Listen in and then join the discussion at the Small Business Support Group! 00:00:00 Small Business Show #204 for Wednesday, January 2, 2019 00:02:05 The benefits of feeling productive 00:03:17 Resolutions: Intentional change, Prioritizing Efficiency 00:06:40 Managing Your Staffing Equation 00:08:59 Using Debt as a Catalyst to massively-positive cashflow 00:14:05 Competition is a catalyst, too 00:15:20 Learning your own capabilities 00:20:20 Lack of Crisis Creates Complacency 00:23:09 SBS 203 Outtro Email us: [email protected] Next week: Confidence The post Small Business Cashflow, Crisis and Efficiency – Small Business Show 204 appeared first on Business Brain - The Entrepreneurs' Podcast.