Business Brain – The Entrepreneurs’ Podcast

Join your hosts Dave Hamilton and Shannon Jean as they sit down with Puffco Founder and CEO, Roger Volodarsky. The episode is a master class in building a niche business to produce the best products and customer experience that is possible. Roger is a true champion of creating products that solve particular problems and building a business that reflects his self-expression.     00:00:00 Small Business Show #333 for Wednesday, June 23, 2021 Interview with Roger Volodarsky, CEO and Founder of Puffco Pre-30yo Angst combined with a few Light cannabis arrests = Puffco Started with Puffco Classic, January 2014 — Built for himself! Then the Puffco Pro, October 2014 Try to impress yourself Companies led by community members All ideas are soldiers in the world of ideas “Dabbing” = Vaporizing Concentrates Attention and Intention A thought about pre-filled THC Distillate vape cartridges 19:31 SPONSOR: Custom Comet creates custom merchandise for your business. Air fresheners, coasters, coffee sleeves, stickers, and more. Let Custom Comet help your brand create a unique and memorable promotional product. Mention Small Business Show for 5% off! 00:21:49 Favorite “no” product? Cleaning clip, herbal vaporizer Releasing a product I didn’t want to release, but it led to the Puffco Plus “Let’s give the people what they want… it’s not something I would ever use.” Puffco Glass Open Mothership Glass CEO’s Job: Vision, Money, People For people: Looking at the world through the same lens; same value system. “Do I inspire you? Do you inspire me?” Curious and Passionate The post Roger Volodarsky Founder and CEO of Puffco – Small Business Show 333 appeared first on Business Brain - The Entrepreneurs' Podcast.

Giving something of value away to customers before they place an order is a common sales and marketing technique. This reciprocity tactic is a powerful way to use persuasion to attract new customers to your business. But what about using it in other ways? With your employees, suppliers, and partners? Today on The Small Business Show you will learn about the hidden power of reciprocity and why it should be at the forefront of decision making for your business. Join your hosts Shannon Jean and Dave Hamilton as they discuss the power of using reciprocity to help you and your Small Business succeed! 00:00:00 Small Business Show #332 for Wednesday, June 16, 2021 00:01:01 New Logo for SBS [email protected] 00:01:34 The Power of Reciprocity Give away something of value before the order is placed Costco’s Free Samples are their Secret Sauce HelpScout – Teaching great customer service Scott Adams: Hand out TicTacs at the start of each meeting. 00:12:06 SPONSOR: Bambee – Let Bambee help with your dedicated HR Manager! Go to Bambee.com/SMALL right now to schedule your free HR audit. 00:13:36 Today is a good day to start a business 00:14:38 Using Reciprocity to Find Suppliers Buy someone’s junk…and don’t haggle! 00:24:08 Reciprocity in Partnerships (Vendors, Customers, and More) Make a list of what drives your partners crazy 00:28:22 Using Reciprocity with Employees “Give as if you don’t expect anything in return and you will be richly rewarded.” 00:31:46 SBS 332 Outtro The post The Power of Reciprocity – Small Business Show 332 appeared first on Business Brain - The Entrepreneurs' Podcast.

What’s the best way to manage employee reviews for your team? Should you use an objective, numerical rating system or stick with a more subjective process? Join us today as your hosts Shannon Jean and Dave Hamilton discuss ways to make reviews a productive and positive experience for employees and employers. After a message from our sponsor, Streak, then it’s time for listener questions where Kevin tells us that our pie-in-the-sky optimism isn’t working for him. We get down to Earth and offer Kevin some action tips to help him get out from being stuck working for someone else. It’s hard work, but we know you can do it, Kevin! If you have a question for Dave or Shannon, contact us at [email protected]! 00:00:00 Small Business Show #331 for Wednesday, June 9, 2021 Listener Questions today! [email protected] 00:04:06 Robert: How to do reviews? Make sure you document it Call them “Check-ins.” Ask your employees to create their notes first… and share them. When to schedule reviews One year is too long Separate salary from performance review Salary Review Questions How have you added to your talent stack? What new things are you doing for yourself? How are you growing? Performance Review Compliment sandwich Here’s why you’re here Here’s what you can improve Here’s what we love What’s your plan? What new thing do you want to do here? What new skills do you want to learn? Build your team from within 00:16:36 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com/SBS to get 20% off your first year of Streak’s Pro Plan. 00:18:26 Kevin: Optimism only goes so far; how do you REALLY succeed? Idea — Find a Side Hustle Test it, gain confidence. When you’re saying, “if only I had more time to spend on my side hustle…” that’s when you’re ready DealsOnTheWeb.com — Dave and Shannon’s first venture Idea — Find a product to sell: eBay, Poshmark, Goodwill, Garage Sales Ignore MOST of the negative comments Track your progress Use your To Did List Being an Entrepreneur is a Blue Collar Job 00:35:28 SBS 331 Outtro [email protected] The post Employee Reviews and What to do When You’re Stuck – Small Business Show 331 appeared first on Business Brain - The Entrepreneurs' Podcast.

This week on The Small Business Show, your hosts Dave Hamilton and Shannon Jean discuss choosing your ownership and why distractions can be valuable. Then it’s a wrap-up of LinkedIn with a focus on how to use the platform to grow your business, make connections and build your personal brand. Join us!       00:00:00 Small Business Show #330 for Wednesday, June 2, 2021 00:01:01 Seth Godin: “If you want to run an organization you’re proud of, choose your ownership as carefully as you choose your employees.” The Purple Cow 00:07:46 The Value of a Distraction 00:12:29 SPONSOR: Custom Comet creates custom merchandise for your business. Air fresheners, coasters, coffee sleeves, stickers, and more. Let Custom Comet help your brand create a unique and memorable promotional product. Mention Small Business Show for 5% off! 00:14:41 How to Build your LinkedIn Presence Create a personal account Also create a page for your business The Small Business Show on LinkedIn Use Keywords! Highlight Content from your business Bio should be a paragraph, not a page Write posts, not just links Repurposing Content on LinkedIn How to Repurpose Content on LinkedIn Interview with Garry VonMyhr on Small Business Show Engage with other people: Make sure to Like, Comment, and Share! The biggest success comes from you adding value to someone else first. 00:32:49 SBS 330 Outtro The post Ownership, Distractions and a LinkedIn Wrap Up – Small Business Show Episode 330 appeared first on Business Brain - The Entrepreneurs' Podcast.

On this episode of The Small Business Show, hear why co-host Shannon Jean believes LinkedIn is one of the most underutilized tools for Small Business owners. We jump into the WHY both you and your Small Business should have a presence on LinkedIn with some enlightening personal anecdotes and lessons learned on the platform.     00:00:00 Small Business Show #329 for Wednesday, May 26, 2021 00:01:24 How to Make LinkedIn Work for your Business LinkedIn Jobs (with a $50 SBS Coupon!) 00:05:03 Using LinkedIn as a “Social Network”* 00:07:40 Using LinkedIn to find Customers* Engage first. 00:10:26 Connecting with Suppliers on LinkedIn* Focus on adding value. 00:14:46 Wade through the noise 00:17:46 Using LinkedIn to develop your board of advisors* 00:19:39 Shannon’s Couch* 00:22:30 LinkedIn’s Paid Tools* 00:23:34 Be tactful with how you use LinkedIn 00:25:16 Will LinkedIn let me control my feed?* 00:26:52 More LinkedIn Tips* 00:28:16 Playing the long game* 00:30:25 SBS 329 Outtro [email protected] The post Why Your Small Business Needs to be on LinkedIn – Small Business Show Episode 329 appeared first on Business Brain - The Entrepreneurs' Podcast.

Over the past 6-seasons on The Small Business Show, we frequently discuss the tactics and actions required to make the jump from Employee to Employer – leaving the comfort of a 9-5 job to start your own Small Business and to create the Charmed Life we promote on the show. Our guest today is a believer. He’s on a quest, a mission, if you will to rescue 1-million entrepreneurs from traditional employment. Tra Williams has escaped employment and founded several companies, has helped other business owners franchise and grow their concepts, and he’s led several franchise companies to success. Tra’s new book, Boss Brain is all about thinking like an entrepreneur to live the American Dream. Join your hosts Shannon Jean and Dave Hamilton as we learn about Boss Brain and Tra’s own journey as a serial Entrepreneur. 00:00:00 Small Business Show #328 for Wednesday, May 19, 2021 Tra Williams, Rescuing 1 Million Entrepreneurs from Traditional Employment Growing up with no “Now Hiring” signs Fixing the decline in entrepreneurship 93% are working for the other 7% Gig workers are entrepreneurs Tra’s book, Boss Brain Battling Optimism and Certainty 00:15:59 SPONSOR: Custom Comet creates custom merchandise for your business. Air fresheners, coasters, coffee sleeves, stickers, and more. Let Custom Comet help your brand create a unique and memorable promotional product. Hidden Entrepreneurs We Love Mistakes Prioritize the needs of your customer Belief is reverse-engineered! Design the logo, form the LLC, join a group of entrepreneurs Find Tra! TraWilliams.com Tra Williams on LinkedIn The post Tra Williams, Author of Boss Brain – Small Business Show Episode 328 appeared first on Business Brain - The Entrepreneurs' Podcast.

If you are a Small Business owner selling any kind of product or service, is selling and marketing on eBay part of your long-term strategy? We think it should be! Join us today as we speak with Rebecca Michals, eBay Director of Community and Engagement to learn why and how eBay is focused on helping Small Business owners succeed. Rebecca Michals, eBay’s Director, Seller Community and Engagement Marketing Seller to Seller, but everyone’s a customer The eBay for Business Podcast Make your podcast part of the whole story The eBay Up and Running Program Victor and his trading cards business 00:15:23 SPONSOR: Let Bambee help solve your HR problems. Go to Bambee.com/SMALL right now to schedule your free HR audit. Rebecca puts books on her To-Did List Shannon’s eBay Unlocked Book eBay Seller School eBay’s Concierge Customer Service Action: Join a professional organization! The post Rebecca Michals, eBay Director of Community and Engagement – Small Business Show Episode 327 appeared first on Business Brain - The Entrepreneurs' Podcast.

Are you willing to do everything to make your Small Business succeed or do find certain tasks “below you”? Join us for this episode of The Small Business Show to hear why your hosts Shannon Jean and Dave Hamilton believe that cleaning the toilets is a crucial step towards success as a Small Business owner. You will hear about doing whatever it takes to succeed while still being wise with your time and why leading from a position of humbleness can make all the difference for your success as a leader. Join us! 00:00:00 Small Business Show #326 for Wednesday, May 5, 2021 00:08:31 SPONSOR: Streak is a CRM designed to help you stay on top of each part of your process — and your inbox — without ever leaving Gmail. Visit Streak.com/SBS to get 20% off your first year of Streak’s Pro Plan. 00:10:22 Being an Entrepreneur is a Blue Collar Job $1,000/hr work vs. $20/hr work Be willing to do everything. It’s a working person’s job 00:25:03 SBS 326 The post Why Your Attitude about Cleaning the Toilet is a Success Indicator – Small Business Show 326 appeared first on Business Brain - The Entrepreneurs' Podcast.

Join your hosts Shannon Jean and Dave Hamilton for a discussion about what phrases to avoid in-person and with written communication. Then it’s time to discuss very unconventional methods to share your story with both your customers, employees, and partners. Listen in and then join us at the Small Business Support Group! 00:00:00 Small Business Show #325 for Wednesday, April 28, 2021 00:02:09 Controlling our Vernacular Ridding the Pleonasms! Don’t be afraid to chat voice. Is it a Compliment Sandwich or a Bad News Sandwich MailTags as part of SmartSuite 00:11:23 How to Get Your Story Heard Bailey Barnard talking Story on Small Business Show Story should be baked in authentically Self-effacing humor …and humanity Brian from Sell Your Mac Managing your own Terms and Conditions Re-do your voicemail messages! Tell your story everywhere: Website – HelloTushy.com Terms and Conditions Voice Mail Business Cards 00:30:15 SBS 325 Outtro The post Controlling Your Vernacular and Unconventional Ways to Promote Your Business Story – Small Business Show Episode 325 appeared first on Business Brain - The Entrepreneurs' Podcast.

Joining us for this episode of The Small Business Show is Howard Tiersky, CEO of FROM, a company that describes itself as a Digital Transformation Agency. Howard is going to help us learn about successful digital product launches and how to get our companies ready for the digital future. Howard is also the Best Selling Author of Winning Digital Customers – a terrific manual for driving digital success at your own company. 00:00:00 Small Business Show #324 for Wednesday, April 21, 2021 Howard Tiersky, CEO of FROM – The Digital Transformation Agency Wikipedia: Digital transformation Transformed Banks: JP Morgan Chase, TransAmerica The value of Digital Transformation when attracting talent Redefining the nature of employment Winning Digital Customers Innovation Friction (aka “The Killer App”) VisiCalc The post Howard Tiersky – Business Digital Transformation – Small Business Show Episode 324 appeared first on Business Brain - The Entrepreneurs' Podcast.

Following up on episode 321 where we questioned if ADHD is a “disorder or super-power” for Small Business owners, we are joined today by Brittany Smith, a Cognitive Neuroscientist with a specialty in helping people overcome the challenges of ADHD. Join your hosts Shannon Jean and Dave Hamilton as they dig deeper into the topic of ADHD for Entrepreneurs and what tools can be used to find success. 00:00:00 Small Business Show #323 for Wednesday, April 14, 2021 Brittany Smith, Cognitive Neuroscientist, Conquer Consulting ADHD Coaching The past is the past. Choosing Impulsive Choice vs. Analysis Paralysis Low Working Memory GTD Method vs. ADHD Avoiding the spiral with your To-Did List Avoid notification numbness Bring in a buddy / FocusMate / Coworking Your Willpower and Decision-Making Pools Balance Reliability vs. Saying No Shannon’s eBay Unlocked Find Brittany at @addliberator on Twitter Conquer.Consulting ADHD Guild Rejection Sensitivity and Imposter Syndrome The post Brittany Smith – Cognitive Neuroscientist – Managing Entrepreneur ADHD – Small Business Show 323 appeared first on Business Brain - The Entrepreneurs' Podcast.

One of the opportunities of owning a business that we discuss on the show often is being able to create your own story. Molding a powerful narrative around your business, your brand, your products, and even yourself can be one of the most rewarding and powerful aspects of being a business owner. But what if you’re not sure how to get started creating this narrative, or you need help getting your story out there to your prospective customers? Joining us today is Bailey Barnard, Founder and Creative Director of Media Stone Creative. MSC is a storytelling content creative agency that helps create and promote stories that can make your business stand out. Join your hosts Shannon Jean and Dave Hamilton as we explore storytelling to connect with your customers and grow your Small Business. 00:00:00 Small Business Show #322 for Wednesday, April 7, 2021 Bailey Barnard, Media Stone Creative with Multimedia Storytelling If you don’t have a story, you don’t have a business. Every business has a story! Articulate what you’re offering, and why your audience needs it. All tracking isn’t equal. Which platforms? All platforms. Start your content with a core thing Branded documentaries   The post Multimedia Storytelling with Bailey Barnard of Media Stone Creative – Small Business Show 322 appeared first on Business Brain - The Entrepreneurs' Podcast.

Having ADHD as a kid is challenging and can be a huge obstacle to being successful in school. There’s no doubt that as parents and educators, we need to continue to develop new systems to help ADHD kids be successful during their formative years. But what about beyond our youth? Are there aspects of ADHD that can help us to succeed? Is ADHD really a hidden super-power that can be used to help us lead a Charmed Life? That’s the topic for this episode of The Small Business Show. Join your hosts Shannon Jean and Dave Hamilton today as Shannon takes a deep dive into his own experiences with ADHD and the tools he has put in place to become a successful ADHD Small Business owner. We also impart an important framework that could have a tremendous positive impact if you have a young person struggling with ADHD today. Listen in! 00:00:00 Small Business Show #321 for Wednesday, March 31, 2021 00:01:24 SXSW21 – Jon Platt and Carole King. Notes on Inclusive Leadership Special things are supposed to be hard! Being the best is fine, but even better than that is the journey to being the best! 00:09:20 ADHD and Entrepreneurship Learn to embrace failure and mistakes…and persevere Avoiding Analysis Paralysis ADHD as a Super-Power 00:30:04 Tools of the Successfully ADHD Entrepreneur Reminders (and a To Did List) Calendar – schedule “future you” to do things Hire an assistant, double your income Surround yourself with people who fill your gaps 00:34:28 ADHD: Disorder or Opportunity? 00:37:12 SBS 321 Outtro [email protected] The post Can ADHD be a Super-Power for Small Business Owners? Small Business Show Episode 321 appeared first on Business Brain - The Entrepreneurs' Podcast.

Join your hosts Dave Hamilton and Shannon Jean as they work through the Hiring Process with a new employee for one of Dave’s small businesses, Backbeat Media. We will discuss attracting talent by using LinkedIn Jobs, vetting prospective candidates, and tips and techniques for holding interviews. We also learn about the extremely effective concept of a “paid audition” for new prospects and much more. Listen in and then share your own hiring tips at the Small Business Support Group! 00:00:00 Small Business Show #320 for Wednesday, March 24, 2021 00:01:42 The Hiring Process Identifying the things you’re bad at, and bringing someone in Attracting Candidates Facebook, Twitter, LinkedIn posts – 5 candidates $133 on LinkedIn Jobs – 70 candidates Vetting candidates Questionnaire. Describe history. Salary requirements. Interviewing Candidates Zoom is GREAT. 20 minutes isn’t an insult. Interview Evaluation Sheet What is the most important thing I should remember about you? Daily processing 00:14:49 SPONSOR: Uber for Business is offering companies a $50 voucher credit when you spend your first $200 with vouchers. Go to Uber.com/sbs to learn more 00:17:04 Paid Audition Can they do the work but, more importantly, can we work together? Do they communicate? What soft skills do they have? Second interviews? Confirm skills. Talk salaries, benefits. Make sure it’s a fit. Hedge your bets towards a “yes” from your first choice. Find out what they geek out about. We’re all geeks! What are you a nerd about? Important: sort out if they’re a team fit. It’s OK to expand the definition of your team, but KNOW that will happen. Selecting a candidate. Idea: Internship program to road-test people Offer letter: 90 days mutual evaluation/introductory period   The post The Hiring Process: Attracting, Vetting and Interviewing – Small Business Show 320 appeared first on Business Brain - The Entrepreneurs' Podcast.

It’s not often that we have a guest running a business that has been in operation for over 90-years. A company that may have started small but has grown to 5 locations in Southern California with over 80 employees. Tom Blumenthal has had the challenging task of stewarding a storied brand through the Coronavirus and adapting to changing customer habits and desires. Tom is the President and CEO of GEARYS Beverly Hills, and we are fortunate to have him with us today. 00:00:00 Small Business Show #319 for Wednesday, March 17, 2021 Tom Blumenthal, President, and CEO, GEARYS Beverly Hills “Come in like it’s our first day in business every day.” “We’re not decorating to the nines; we’re decorating to the tens!” The post Tom Blumenthal – President and CEO of GEARYS Beverly Hills – Small Business Show Episode 319 appeared first on Business Brain - The Entrepreneurs' Podcast.

As Entrepreneurs and Small Business owners, we often hear these phrases: That won’t work. If it’s such a good business idea, why hasn’t anyone else done it? Maybe you should stay in your lane. You should be more realistic. Naysayers are all around us. Join your hosts Shannon Jean and Dave Hamilton today on The Small Business Show to learn how to take the power away from the Naysayers and use it as fuel to help you succeed! 00:00:00 Small Business Show #318 for Wednesday, March 10, 2021 Not a sponsor, but you still get $50: LinkedIn.com/SBS Shannon’s new eBay Unlocked Book 00:02:53 Fueled by Naysayers Ghandi: First they ignore you, then they laugh at you, then they fight you, then you win. SBS 315: Shield Yourself With Success Meeting with Alan Meckler SBS 275: David Jenyns of Systemology 00:21:56 SBS 318 Outtro Review the Small Business Show The post Fueling Your Success with the Tears of Naysayers – Small Business Show 318 appeared first on Business Brain - The Entrepreneurs' Podcast.

Are Small Businesses getting their legally mandated share of government contracts? Lloyd Chapman dug into this issue and was so concerned with the results that he founded the American Small Business League to fight for the rights of Small Business owners and their access to government contracts. Join your hosts Dave Hamilton and Shannon Jean for a fascinating discussion of missed opportunities, political gamesmanship, and legal battles fought in the name of Small Businesses throughout the United States. 00:00:00 Small Business Show #317 for Wednesday, March 3, 2021Lloyd Chapman, Founder, and President, American Small Business LeagueThe Small Business Act (23% of all contracts go to small businesses)00:35:02 SBS 317 OuttroLloydChapman.comLloydChapman.netFind Lloyd on LinkedIn The post Lloyd Chapman – Founder American Small Business League – Small Business Show Episode 317 appeared first on Business Brain - The Entrepreneurs' Podcast.

Join Dave Hamilton and Shannon Jean as they celebrate the 6th anniversary of The Small Business Show! Your hosts then jump into a conversation about the Luxury of Exhausting Work – a concept you definitely want to learn more about. Then it’s on to a listener question about the pros and cons of hiring a rock star employee when you really don’t need them right now. Can that person help improve the performance of the rest of your team or will they cause problems you haven’t considered yet? Listen in and then share your comments at the Small Business Support Group!   00:00:00 Small Business Show #316 for Wednesday, February 24, 2021 00:01:23 The Luxury of Exhausting Work Jumping from hole to hole 00:15:11 SPONSOR: Uber for Business is offering companies a $50 voucher credit when you spend your first $200 with vouchers. Go to Uber.com/sbs to learn more 00:17:23 Mr. X-Should I Hire a Rockstar? Beware the trap! “How would you add value to each of my current employees’ positions?” 00:34:40 SBS 316 The post The Luxury of Exhausting Work + Hiring Rock Stars – Small Business Show 316 appeared first on Business Brain - The Entrepreneurs' Podcast.

When asked recently what encouragement he could provide to a new entrepreneur, Elon Musk replied: “If you need encouragement, don’t become an entrepreneur.” Your hosts Shannon Jean and Dave Hamilton take a deep dive into this comment and develop ways to build a system that provides built-in encouragement based on your own actions. Join us for this episode of the Small Business Show! 00:00:00 Small Business Show #315 for Wednesday, February 17, 2021 00:02:14 Elon Musk: “If you need encouragement, don’t become an entrepreneur.” 00:11:48 SPONSOR: RemoteHQ – Get Three Months Free of a RemoteHQ Workspace at RemoteHQ.co/SBS 00:14:16 Your steps forward Recognize small victories every day Create your small business story Watch your team succeed Celebrate positive culture Recognize positive customer feedback 00:27:49 SBS 315 Email us for Clubhouse Invites The post Elon Musk: If you need encouragement, don’t become an entrepreneur – Small Business Show 315 appeared first on Business Brain - The Entrepreneurs' Podcast.

It’s time for more small business therapy on episode 314 of The Small Business Show. We start out with your co-host Dave Hamilton discussing his hiring challenges for a very specific position within one of his businesses. After we work on that issue it’s on to Shannon Jean’s new Concept of Levers and why levers are so important for your Small Business Success. Listen in and then share your own stories with us! 00:00:00 Small Business Show #314 for Wednesday, February 10, 2021 00:02:38 Review Small Business Show 00:03:52 Biz Therapy: Hiring Too Slowly Pre-interview questionnaire What are your salary requirements? “If you’re the type of person who wants to create a position, this is for you.” 00:16:24 SPONSOR: LinkedIn Sales Navigator. Start your 60-day free trial of LinkedIn Sales Navigator today by going to LinkedIn.com/smallbusiness 00:18:16 Levers Branding! Board of Advisors Link up with Shannon Jean and Dave Hamilton Affinity Credit Cards SBS Archive We Love Mistakes We’re all in the Customer Service Business 00:27:16 SBS 314 Outtro [email protected] The post Hiring too Slowly and the Concept of Levers – Small Business Show 314 appeared first on Business Brain - The Entrepreneurs' Podcast.

A popular topic on The Small Business Show is getting started – taking action to get your Small Business started so you can begin your journey towards living that Charmed Life we have been discussing for the past 6-years. But what actions do you need to take when you are ready to step away from your business? How do you plan for your retirement and how about if you want to pass your business on to the next generation? Today on the show we have Ashley Micciche, co-founder, and CEO of True North Retirement Advisors with us. We’re going to talk about these questions and more, including some tips on making your business stronger as things turn around post-pandemic. 00:00:00 Small Business Show #313 for Wednesday, February 3, 2021 Guest: Ashley Micciche, CEO, and Co-Owner of True North Retirement Advisors 25,000 Cold Calls will teach you your niche! How to deal with your business when you’re ready to retire? What have you done this year to prepare your business to sell? 00:18:18 SPONSOR: Uber for Business is offering companies a $50 voucher credit when you spend your first $200 with vouchers. Go to Uber.com/sbs to learn more 00:20:20 One Minute Retirement Tip with Ashley Amazon Flash Briefing What’s the valuation for your business? Don’t count on your business as being a part of your retirement plan. Create a Will for your business SBS 313 Outtro Find Ashley! The post Creating an Exit Strategy and Valuing Your Business – Small Business Show Episode 313 appeared first on Business Brain - The Entrepreneurs' Podcast.

How can you track new customer leads and commitments you have made to your customers without using a complex CRM software system? Join us today for more Small Business Therapy where your hosts Shannon Jean and Dave Hamilton help a listener come up with a simple system to manage leads and customer requirements. 00:00:00 Small Business Show #312 for Wednesday, January 27, 2021 00:01:55 Business Therapy: Scott-Tracking Leads FileMaker Pro SalesForce Fiverr for FileMaker Developers 00:16:14 SPONSOR: Amazon Pharmacy. Amazon Prime Members can save on prescription medication when not using insurance and get FREE 2-Day delivery! Learn more at Amazon.com/SBSRX 00:17:39 SPONSOR: Headspace. You deserve to feel happier, and Headspace is meditation made simple. Visit HeadSpace.com/SBS to get started. 00:19:15 Chuck-Don’t Change a Thing… except maybe this? 00:22:07 David-Future Show Ideas 00:25:49 SBS 312 Outtro The post Resources for Tracking Leads and Requirements – Small Business Show Episode 312 appeared first on Business Brain - The Entrepreneurs' Podcast.

It’s time once again for a Small Business Therapy session! On this episode of the Small Business Show, co-host Shannon Jean describes (rants?) his frustration to Dave Hamilton with a customer fraud situation and asks about the best methods to avoid fraud in the future. We also focus on how established relationships can assist you when you need it but that they must already have trust and added value before asking for help. Join us for episode 311 of The Small Business Show! 00:00:00 Small Business Show #311 for Wednesday, January 20, 2021 00:01:43 Business Therapy: The Customer goes bad 00:06:01 SPONSOR: RemoteHQ – Get Three Months Free of a RemoteHQ Workspace at RemoteHQ.co/SBS 00:08:53 We Love Mistakes…which one did we make today? Add value to your relationships before you need to leverage them 00:21:48 SBS 311 Outtro [email protected] The Small Business Support Group The post Fighting Customer Fraud and Leveraging Relationships – Small Business Show Episode 311 appeared first on Business Brain - The Entrepreneurs' Podcast.

Does the Parler App and business have a free speech problem or just a Small Business problem? Join your hosts Shannon Jean and Dave Hamilton as they discuss what happens when you rely too much on a single supplier or customer for your success. Hear why Dave thinks “If you rely on one source, you don’t really own the business – your source does.” 00:00:00 Small Business Show #310 for Wednesday, January 13, 2021 00:01:24 If one company can make or break your business, it wasn’t your business to begin with. 00:08:53 SPONSOR: LinkedIn Sales Navigator. Start your 60-day free trial of LinkedIn Sales Navigator today by going to LinkedIn.com/smallbusiness 00:10:47 Who does your business rely on? [email protected] 00:17:41 SBS 310 Outtro The Small Business Support Group The post Free Speech or Just a Bad Business Decision? Small Business Show Episode 310 appeared first on Business Brain - The Entrepreneurs' Podcast.

Welcome to the first Small Business Show experience of 2021! We hope you had a great holiday, all things considered, and we’re excited to be with you for what will surely be a terrific year with some tremendous success for all of us. Join us as your hosts Shannon Jean and Dave Hamilton talk about how their various businesses performed in 2020 with insights into why they did better or worse during the Pandemic and what they expect to do in 2021. 00:00:00 Small Business Show #309 for Wednesday, January 6, 2021 00:01:38 How was your year? 00:10:41 SPONSOR: Issuu. The All-In-One Tool To Create & Distribute Great-Looking Content. Get Issuu for free or get 50% off a Premium account. Both at Issuu.com/podcast with promo code SBS. 00:12:19 Why was your year like that? Be Ready for The Rebound 00:27:53 Predictions for 2021 Prediction: US reopening truly begins April Prediction: Q4 next year will be ROCKIN’ Prediction: 2022 will begin the “Roaring Twenties” for us Prediction: Bitcoin will double this year, ending north of $60K 00:39:14 Plans for 2021 Book Publishing New Hires More exposure 00:46:40 SBS 309 Outtro [email protected] Please leave us a review The post Our 2020 Small Business Report + 2021 Trends to Watch for – Small Business Show Episode 309. appeared first on Business Brain - The Entrepreneurs' Podcast.

Welcome to another Small Business Show experience. This is the show that is by, for, and about Small Business owners. Today’s episode is a grab bag of topics that your hosts Dave Hamilton and Shannon Jean have gathered throughout the year. Small yet important topics that we want to spend some time today discussing. First, you will get a chance to provide input on what we feature on the show each week for 2021 and beyond. Changes are afoot and we want to hear from you! Connect with us and share your thoughts to make the Small Business Show more useful for you. Then it’s on to a discussion about asking questions instead of making statements, the fallacy of sunk costs, and the importance of action for you and your team. 00:00:00 Small Business Show #308 for Wednesday, December 23, 2020 00:01:52 What do you want from the show? Experimenting with Different Formats in 2021 [email protected] 00:18:15 SPONSOR: TextExpander lets you be both efficient and accurate. TextExpander.com/podcast gets you 20% off your first year! 00:19:42 SPONSOR: BetterHelp – Save 10% off your first month while taking charge of your mental health at BetterHelp.com/SBS 00:21:33 Asking questions for better responses “I think I understand…is this what you mean?” 00:31:57 Sunk Costs Employees who say they’re partners Shannon Jean’s Books REI’s Sunk Cost Would You Buy It Today? 00:41:03 Today’s action: ask yourself and your team: What do you want? What help would you like to have? What action would you take to make your job more enjoyable? 00:44:36 SBS 308 Outtro Call us: (401) 472-4249 The post Time to Shake the SBS Box, Questions instead of statements, Sunk Costs and more! Small Business Show Episode 308 appeared first on Business Brain - The Entrepreneurs' Podcast.

We talk about decision making frequently on The Small Business Show. One of our oft-repeated bits of advice that came from a previous guest was to never make fear-based decisions for your business. Today on the show we have a guest that is all about making Data-Driven Decisions and how using and visualizing your company data can dramatically impact your success. Jack Tompkins is Managing Partner and Founder of Pineapple Consulting and we are super interested in hearing how they use Small Businesses existing data to help them succeed. Jack Tompkins, Managing Partner and Founder of Pineapple Consulting Brian Friss on Small Business Show: “Don’t Make Fear-Based Decisions” “There’s never a wrong risk, there’s only a wrong price” Demystifying Data for the Average Small Business Owner Excel and Tableau Gut Instinct vs. Data Science SPONSOR: Issuu. The All-In-One Tool To Create & Distribute Great-Looking Content. Get Issuu for free or get 50% off a Premium account. Both at Issuu.com/podcast with promo code SBS. SPONSOR: RemoteHQ – Get Three Months Free of a RemoteHQ Workspace at RemoteHQ.co/SBS Mistakes and Actions time A data company makes a data mistake = “I made a formula mistake” Try to break what you’re making Small Businessing Action: Have a process to digest your numbers Engage with your Data Find Jack Tompkins at Pineapple Consulting SBS 307 Outtro Review The Small Business Show   The post Jack Tompkins Founder of Pineapple Consulting – Small Business Show Episode 307 appeared first on Business Brain - The Entrepreneurs' Podcast.

As we wrap up a very interesting and often challenging Small Business year, it’s time to revisit those tasks and opportunities to take advantage of before we close out December. On this episode of the Small Business Show, your hosts Shannon Jean and Dave Hamilton share their strategies for closing out the year on a high note. Taking care of things that need to be dated for this calendar year and not missing out on ways to save money, pay fewer taxes, and complete the Executive Summary to keep an ongoing journal of what happened with your Small Business in 2020. Listen in and then join us at the Small Business Support Group to share your stories, ask questions, and connect with your hosts Dave Hamilton and Shannon Jean. 00:00:00 Small Business Show #306 for Wednesday, December 9, 2020 00:01:50 Shannon and Dave Share their reflections on the year 00:07:15 2020 EOY Decisions 00:08:41 Let’s start with the financials 00:09:42 Action Item: Call (or email) Your Accountant Today We Love Mistakes 00:11:30 Get your collections together: Who Owes You Money? 00:14:02 Take Big Juicy Write-offs THIS year 00:16:11 SPONSOR: TextExpander lets you be both efficient and accurate. TextExpander.com/podcast gets you 20% off your first year! 00:18:05 SPONSOR: Headspace. You deserve to feel happier, and Headspace is meditation made simple. Visit HeadSpace.com/SBS to get started. 00:20:10 Would You Rather Pay the Money to the Government Or Give it To Your Employees? If your spouse is your employee, pay your spouse, have them pay for your health insurance SEP IRA Solo-401k Getting a 401k in place for your employees 00:27:56 Look for End-of-Year deals Consider shifting your fiscal EOY to a different month 00:29:07 Create your Executive Summary for 2020 Start with a monologue What happened this year? What are the opportunities for next year? Start the draft 00:33:29 Action Item: Write Your Future Story eBay Up & Running Grants 00:37:08 SBS 306 Outtro [email protected] Review SBS (please!) The post End of Year Small Business Tasks and Opportunities – Small Business Show Episode 306 appeared first on Business Brain - The Entrepreneurs' Podcast.

We have spoken to hundreds of Small Business owners over the past 6-years here on the show. A small batch of those folks were franchise owners that have had success with various franchise opportunities. Today on the show, we get a chance to talk to Andrew Millar, a Franchise Sales Specialist with UBreakIFix. We’re going to dig deep into the franchise business model to see what makes it work for some people who want to run their own business but have some back office and marketing support via a franchise. We’ll also learn more about UBreakIFix and their specific franchise. 00:00:00 Small Business Show #305 for Wednesday, December 2, 2020 When you don’t know how to do something, do the wrong thing. Someone will guide you. Andrew Millar, Franchise Sales Specialist with uBreakiFix When Franchising: Find a proven business model Find a company with support Find a built-in, loyal customer base Controlled competition from the same brand A team dedicated to your success 16:35 SPONSOR: RemoteHQ – Get Three Months Free of a RemoteHQ Workspace at RemoteHQ.com/Partnerships/SBS with code SBS. 18:33 SPONSOR: BetterHelp – Save 10% off your first month while taking charge of your mental health at BetterHelp.com/SBS Hiring within a Franchise Corporate Refugees Homogenizing the repair IFE Website for Different Franchise Opportunities We Love Mistakes “If you don’t run your business, your business runs you.” Genuine Apple Parts! SBS 305 Outtro uBreakiFix.com/Franchise uBreakiFix YouTube Page [email protected] The post Andrew Millar – Franchising Success uBreakiFix – Small Business Show Episode 305 appeared first on Business Brain - The Entrepreneurs' Podcast.

There’s nothing better than having a Small Business Show listener reach out to us with a request to be on the show. Recently, we were contacted by a listener via LinkedIn with a compelling message about his experience starting and selling a Small Business and about the challenges of being in the ticketing and live event business that was completely shut down due to Covid. Evan Samet founded TicketInsider in 2013 and after experiencing significant success, he sold the company in 2018. Evan is now the VP of Purchase and Marketing at Key Investment Group, another ticketing and VIP experience company. Join your hosts Shannon Jean and Dave Hamilton as we take a deep dive into the ticketing and live event business to learn how they are surviving during Covid and their plans to thrive once live events return. 00:00:00 Small Business Show #304 for Wednesday, November 25, 2020 Please…Review The Small Business Show Evan Samet, Founder of TicketINsider, Vice President of Purchasing & Marketing at Key Investment Group A surprise 100% return for tickets at Toad’s Place starts a business! They canceled Wimbledon! Stop and ask: What does your company actually do? 00:13:11 SPONSOR: Issuu. The All-In-One Tool To Create & Distribute Great-Looking Content. Get Issuu for free or get 50% off a Premium account. Both at Issuu.com/podcast with promo code SBS. 00:15:13 SPONSOR: TextExpander lets you be both efficient and accurate. TextExpander.com/podcast gets you 20% off your first year! The live entertainment business returns? Marc Geiger Claustrophobia Economy Here comes the Roaring Twenties! Hiring advice: Find people smarter than you Always work on your business skills Know that you’re valuable elsewhere We Love Mistakes! Mistake: Don’t always be the expert Advice: Have another stream of revenue SBS 304 Outtro Find Evan Samet on LinkedIn The post Evan Samet – Perseverance in the Time of Covid – Small Business Show 304 appeared first on Business Brain - The Entrepreneurs' Podcast.

There’s so much to figure out with digital marketing on social channels like Facebook and Instagram. Techniques for finding success need to be continually measured and updated since what worked a few months ago may no longer have an impact. Finding a trusted source for help can be a challenge. Joining us today on The Small Business Show is the Founder and CEO of Divine Social. Traci Reuter has decades of sales and marketing experience and now focuses her expertise on helping companies create and focus their strategies for digital marketing success. 00:00:00 Small Business Show #303 for Wednesday, November 18, 2020 Creating Facebook, Insta, Pinterest campaigns with Traci Reuter from Divine Social Entrepreneurship: Start out of necessity, continue for the freedom (or flexibility) The allure of predictability Evergreen advertising funnel – Three pillars Building audience Create engagement Generate conversions Bring your customers into your ecosystem first SPONSOR: Headspace. You deserve to feel happier, and Headspace is meditation made simple. Visit HeadSpace.com/SBS to get started. SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS to start with a $100 credit. Warm Up your customer before you convert “I have yet to see a business where video doesn’t work” 80% of all video is watched with the volume off When it’s screaming at you, trust your gut. With Amazon (and others) “You don’t own the customer relationship” Action: Create a video with a call to action, then let it run for a month “Just because it fails doesn’t mean it didn’t work.” If you’re spending more than $3k/month on social Email Traci: [email protected] for your free 15-minute call Traci Reuter from Divine Social DivineSocial.com/SBS Review SBS (please! The post Traci Reuter – Founder of Divine Social – Small Business Show Episode 303 appeared first on Business Brain - The Entrepreneurs' Podcast.

As Small Business owners, we are all laser-focused on creating healthy and profitable businesses as part of the path to living a Charmed Life. But what about building your own personal brand? Expanding off of your business success to create a network of success based just on who you are. Today on the show, we are joined by one of our favorite guests to discuss the art of personal branding. Brian Burke is the Founder and Chief Mac Man at SellYourMac.com, Founder of RenewedMacs.com, he’s a Board Member and Technology Chair for the Adopt a Class Foundation, and he’s pretty much the most active person you will find on LinkedIn with over 14,000 followers. He’s the guy in the bright blue suit with the huge smile on his face, and today, we’re going to talk about Brian’s take on the power of building your personal brand. Join your hosts, Dave Hamilton and Shannon Jean, as we take a deep dive into what it takes to build a successful personal brand and vast LinkedIn network. 00:00:00 Small Business Show #302 for Wednesday, November 11, 2020 “Nice to be good for something.” 00:03:59 SPONSOR: TextExpander.com/podcast gets you 20% off your first year Brian Burke – Sell Your Mac.com and RenewedMacs.com Building and Maintaining Your Personal Brand Facebook vs. LinkedIn The work of Amassing Your Following Persistence and Consistency That 30-to-60 minute window Overnight success takes at least a year Giving Back Inspire engagement Brian is in Our Mistakes Book! Jonathan Palmer LinkedIn Video Tips Be authentic Just start writing Visit Brian Burke on LinkedIn – Sell Your Mac.com and RenewedMacs.com SBS Outtro Find us [email protected] Review us! businessshow.co/reviews     The post Brian Burke – Personal Branding and LinkedIn Success – Small Business Show Episode 302 appeared first on Business Brain - The Entrepreneurs' Podcast.

Small Businesses come in all shapes and sizes. Some of us want to build companies with large teams of employees and multiple locations while others want to be solopreneurs to create a Charmed Life without those responsibilities. Joining us on the show today is Lise Cartwright, founder of Hustle and Groove, Author, and creative business strategist. Lise has built her success around creating content, helping Small Businesses create compelling messages, and empowering others to build revenue streams that bring freedom and flexibility to their lives. Join your hosts Shannon Jean and Dave Hamilton as they learn about self-publishing, content creation, side hustles, and more! 00:00:00 Small Business Show #301 for Wednesday, November 4, 2020 00:01:22 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS to start with a $100 credit. Interview with Lise Cartwright, Founder of Hustle and Groove Finding Magic everywhere From freelance writing to self-publishing The first student of Self Publishing School The definition of success and the value of systems [10 min mark when Dave’s talking, mute Lise] Success is a function of mindset “Do I feel aligned and equipped to do what I’m about to do?” Otter.ai transcription service Focus on your Friends and Gilmore Girls The Law of Value (from Stratospheric Success) Empower and inspire — maybe even teach for free! Your priority vs. priorities Take a beat each week to reflect JST Mindfulness — Just Sit There Voxer Human Design Self-programming What’s my immediate next step? What’s the opportunity here? How does it get any bigger than this? Find Lise Cartwright on LinkedIn and Hustle and Groove Evan Carmichael’s Your One Word Review Small Business Show The post Lise Cartwright – Hustle and Groove – Small Business Show 301 appeared first on Business Brain - The Entrepreneurs' Podcast.

It’s the 300th episode of The Small Business Show! We start this special episode with a conversation about some of the most important lessons we have learned over the past 6-years of recordings and guests. Then it’s on to a great interview! Want people to remember your name? Feed them. Our guest today has built a business around making a great impression on your current and potential customers with branded boxes of goodness that will put a smile on everyone’s face. Chelsea Martin is the Co-Owner of Noms Bake Shop where they specialize in connecting you with your customers on an entirely different level than standard marketing techniques. Since we all love cookies, I’m especially interested in learning about how they have created a business around something so important to all of us. Join your hosts Shannon Jean and Dave Hamilton as we learn why Noms isn’t really a cookie company after all. 00:00:00 Small Business Show #300 for Wednesday, October 28, 2020 300 Episodes of SBS Takeaways from 300 Episodes 00:01:50 Support Is Available SCORE 00:03:17 That which is monitored is managed 00:04:16 Avoiding fear-based decisions 00:05:10 The opportunity of telling your story 00:06:51 The idea of action 00:08:44 Learn how to give great customer service 00:10:03 Reminding myself that I’m good at this! 00:11:30 The value of resilience and grit 00:13:55 There’s less risk than you think 00:16:47 Turn off your TV! 00:17:56 What do you want to know? [email protected] 00:18:14 SPONSOR: BuildHR. Sync up with Kelly, Your HR Nerd. Text (720) 513-2474 to sign up. 00:19:58 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:22:30 Making Great Impressions with Chelsea Martin from Noms Bake Shop 00:24:52 One, Two, World Domination! Recalibrating the Cookie 00:32:40 Delegating From Hobby to Job Putting Duct Tape on the ground to map out the space 00:39:56 Blending work and family conversation 00:43:11 Realizing who you are as a company 00:45:10 Coming up with your boxing and branding 00:47:10 Listen to people, Stay true to your brand 00:53:40 It was a learning opportunity 01:00:20 Action: Listen to your people 01:03:36 Find Chelsea at GetNoms.com SBS Outtro Review The Small Business Show   The post Chelsea Martin – Noms Bake Shop – Small Business Show Episode 300 appeared first on Business Brain - The Entrepreneurs' Podcast.

Today we get to focus on one of my least favorite, yet arguably most important topics for Small Business owners. Managing your accounting and cash flow is critically important to make your business successful and to keep it healthy. The reason accounting isn’t my favorite topic is that I am just not very good at it. I have focused most of my business efforts on the top line of sales and growth – not always the best technique. Today I am looking forward to learning more about how choosing the right CPA and advisor can help achieve better results and help business owners take their companies to the next level. To help educate us today we are joined by Courtney DeRonde, a Managing Partner from TDT CPA’s and Advisors. 00:00:00 Small Business Show #299 for Wednesday, October 21, 2020 00:01:07 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS to start with a $100 credit. Courtney DeRonde, Managing Partner from TDT’s CPAs and Advisors “Sales is the oxygen of your business” Accountants are Advisors “I know what we do and how we help…” Dig Into the Data: How does your business make money? What are your margins? Which customers make you the most money? Have visibility into your cash flow If you don’t want to pay any tax, don’t make any money Safe Harbor Tax Payments We Love Mistakes Learn your own Emotional Intelligence Transactional Relationship vs. Customer Relationship Stop waiting for certainty! … because you’re going to be moving backward Find Courtney… and get a free guide! TDTPC.com/Blindspot Text BLINDSPOT to 33777 [email protected] Review Us! The post Courtney De Ronde – TDT CPAs and Advisors – Small Business Show 299 appeared first on Business Brain - The Entrepreneurs' Podcast.

We are flooded with information each day – articles, headlines, podcasts, news, and more. Today, our guest runs several businesses built around curating this flood of content into something worthwhile to read or listen to. Stories that have lasting value, and that can change your life. Uri Bram is the CEO of The Browser and The Listener – businesses built around curation that we are excited to learn more about. 00:00:00 Small Business Show #298 for Wednesday, October 14, 2020 00:01:14 SPONSOR: TextExpander.com/podcast gets you 20% off your first year Uri Bram, CEO of The Browser, The Listener, The Viewer We need curation! The Plan: Flow with Everything Make Yourself the Hub of Uncommon Experiences Be intentional with your business, with your metrics We Love Mistakes! We’ll only recommend something if it’s still going to be interesting in ten years Identify Mistakes of Omission The Bootstrapper’s Dilemma Uri Bram: “I make things out of thoughts.” Sort out your problems first. SBS 298 Outtro The post Uri Bram CEO of The Browser – Small Business Show Episode 298 appeared first on Business Brain - The Entrepreneurs' Podcast.

Interested in starting a Small Business selling private-label products on Amazon and other marketplaces? Join your hosts Dave Hamilton and Shannon Jean as they meet Janis Carmena of Ecommerce Queen Bee. Janis shares her story of success that has led her to help others succeed with private-label sales. There’s a ton of great tips on this episode that you don’t want to miss! Listen in and then visit the Small Business Support Group to ask your questions and join the conversation. 00:00:00 Small Business Show #297 for Wednesday, October 7, 2020 00:01:22 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS to start with a $100 credit. 00:03:02 Janis Carmena, Ecommerce Queen Bee, Vanisle Trading Retail Arbitrage, a How To! Then to Private Label “What Can I Learn from this Thousand Dollar Mistake?” Sad Turtle Straw Video No Straw Challenge Alibaba To Find Your Manufacturer Find a way to make yourself stand out Test on Facebook Marketplace FIRST, then once you’ve got your product, order 1,000 and sell on Amazon A better, silicone tip Go for Perception — if it looks high quality, it will sell better. Build trust with yourself! Use Sales Funnels to Meet Your Customers “Get 50% off of Amazon” with a Facebook ad. “To use the promo code, search for [x]” Outsource anything outside your area of expertise “You cannot scale a business being a solopreneur.” ActiveCampaign for Email Lists with Automations ClickFunnels Rolodex Helium10 or Jungle Scout Listen to our interview with Greg Mercer of JungleScout NoTraceBags Advice: Don’t Get Stuck in Analysis Paralysis! Just get the samples. Find Janis Free Boot Camp – ecommercequeenbee.com Join the boot camp! Selling on Amazon Mastermind Group Small Business Pocket Guides The post Ecommerce Queen Bee – Janis Carmena – Small Business Show Episode 297 appeared first on Business Brain - The Entrepreneurs' Podcast.

Join us today on The Small Business Show as we discuss ways to make your customer service solutions remarkable. Learn about the Two Tokens concept of customer service and how it is used to diffuse conflict and get customers back on your side when problems occur. Also discussed is how to empower your employees to make the right kinds of customer service decisions, how to use templates to be sure your support messages are cohesive, and much more. 00:00:00 Small Business Show #296 for Wednesday, September 30, 2020 00:01:00 Relaunching our Facebook Group 00:01:55 Every Business is the Customer Service Business 00:04:59 Earn Loyalty: Solve Your Customers’ Problems 00:08:08 Discover Your Business’s Convenience Points 00:10:20 Two Tokens Concept of Customer Service 00:17:24 Today’s Sponsor: Please Review our Partnerships Books (and we’ll even reimburse you if you like!) 00:19:25 De-escalate the conflict 00:24:29 Empower your Employees 00:28:00 Make your message remarkable Use TextExpander to invoke your magic phrases and make your customers your champions! Use emojis and exclamation points, or whatever works for your personality. 00:33:10 Define your escalation path, including the end. Offer a $50 Amazon Gift Card 00:38:16 Pacing and Leading your Customers 00:39:08 SBS 296 Outtro Review the show, please! The post Creating Remarkable Customer Service – Small Business Show 296 appeared first on Business Brain - The Entrepreneurs' Podcast.

It’s time for your questions on The Small Business Show! On this episode Dave Hamilton and Shannon Jean take on three topics that need solutions including providing health care for you and your employees, taking loans from family members, and when the right time to hire new employees. Join us and then visit the Small Business Support Group to join the conversation! 00:00:00 Small Business Show #295 for Wednesday, September 23, 2020 [email protected] 00:03:25 Charles: What do you two do about health insurance for yourselves, your families, and your employees? Find an Independent Insurance Agent Health Markets to find an Agent 00:17:30 Bill: Should I borrow $50K from my father-in-law? File a UCC Financing Statement with Your State Promisory Note Template Partnerships Can Kill You! Who guarantees the loan? 00:27:26 SPONSOR: BuildHR. Sync up with Kelly, Your HR Nerd. Text (720) 513-2474 to sign up. 00:29:30 SPONSOR: PDFpen and PDFpenPro is your ultimate PDF viewing and editing app for the Mac. 00:30:54 Will: When do you hire that second/third/fourth employee? “Hire an assistant and double your income” Go for it! 00:44:01 SBS 295 Outtro [email protected] The post Listener Questions about Health Insurance, Family Funding and Hiring – Small Business Show episode 295 appeared first on Business Brain - The Entrepreneurs' Podcast.

Love them or hate them, meetings are a necessary part of running your Small Business. So how do you structure your meetings to make them successful, efficient, and productive? On this episode of The Small Business Show, join your hosts Shannon Jean and Dave Hamilton as they take a deep dive into the strategies they have used to make the most of meetings. Important questions will be answered, such as do you need to actually have a meeting and who really needs to attend along with proven techniques to have the best meeting you can. Listen in, then join us at the Small Business Support group to get your questions answered! 00:00:00 Small Business Show #294 for Wednesday, September 16, 2020 00:01:14 Send us your feedback to [email protected] Shannon Jean on LinkedIn Dave Hamilton on LinkedIn 00:04:40 Meeting Strategies Does the meeting need to happen? Why? With whom? Do I need to be there? 00:10:57 Create the environment of contribution Bring one question “You and I need to be quieter” Start it and leave. Get yourself out of the way. 00:16:32 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS to start with a $20 credit. 00:18:32 SPONSOR: Direct Mail for Mac Create and send great-looking email newsletters with Direct Mail, an easy-to-use email marketing app designed exclusively for the Mac. 00:20:49 Managing Meeting Time On-time starts Keeping everyone on track On-time endings Stand everyone up Rose and Thorn What’s working? What’s NOT working? Allow for emotional release 00:32:14 Business Therapy: How do we get interaction in our Facebook group? Rebranding The Small Business Support Group [email protected] 00:37:39 SBS 294 Outtro Small Business Show Guides The post Successful Meeting Strategies — Small Business Show 294 appeared first on Business Brain - The Entrepreneurs' Podcast.

Why do some people seem to be so lucky? Can you make yourself luckier than others? How can luck impact your Small Business? Join Dave Hamilton and Shannon Jean today for episode 293 of the Small Business Show to answer these questions and more! 00:00:00 Small Business Show #293 for Wednesday, September 9, 2020 00:02:16 Topic: Amplifying Luck Let the Good Stuff in! Luck is a State of Mind The Power of Positive Thinking “Expect the best, and luck will find you” The User Manual for Life: Control your own reality 00:06:44 Compartmentalize Your Life Learn about compartmentalization: 00:11:11 SPONSOR: OTIS. Your New Digital Marketing Assistant. Get $25 Ad Credit at MeetOTIS.com/sbs 00:13:26 SPONSOR: PDFPen from Smile. Whether you’re on the road or at your desk, need advanced editing features or just want to sign and email back a contract, PDFpen has you covered. 00:15:20 Prepare Your Network The Humble Rock Star Dichotomy 00:19:11 Be comfortable taking risks – help with getting comfortable with risk. 00:24:46 Prepare Your Business Have cash reserves Have systems in place to run your current business Have your own system of reminders to keep you on track Begin and end your day with two questions How much cash is in the bank? How much cash did I generate today? 00:31:30 Take all the swings! Make yourself stand out by trying harder than others Brian Burke from SellYourMac on Small Business Show Small Business Show 290 00:34:48 SBS 293 The post Attracting and Amplifying Luck – Small Business Show episode 293 appeared first on Business Brain - The Entrepreneurs' Podcast.

Managing failure is a huge part of being a successful Small Business owner. How you work through failure, how you frame those failures in the stories you share with others and the story inside of your head are all a part of building your talent stack and learning as you take risks. On this episode of The Small Business Show, join your hosts Shannon Jean and Dave Hamilton as they discuss ways to use the power of failure to propel your way towards success. In this episode, we will revisit the powerful Success List concept and get a chance to review Shannon’s Failure Resume. Listen in, learn, and then share your own tips by contacting us! 00:00:00 Small Business Show #292 for Thursday, September 3, 2020 Let’s Fail! 00:03:30 Looking for every success 00:04:13 We have the luxury of creating our own stories How do we get THROUGH this? 00:08:20 I’m/You’re a Loser — Framing your outlook 00:11:17 SPONSOR: OTIS. Your New Digital Marketing Assistant. Get $25 Ad Credit at MeetOTIS.com/sbs 00:13:12 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS to start with a $20 credit. Failing and Sharing 00:14:38 Tip: When you get bad news, tell someone 00:18:10 Tip: Use Humor and some Self-Deprecation 00:20:26 Success List! 00:23:12 Beware swinging only for the fences 00:26:11 Business Wars: Fred Smith of FedEx 00:31:06 SBS Outtro Leave us a review [email protected] The post Embracing Failure to Achieve Success – Small Business Show Episode 292 appeared first on Business Brain - The Entrepreneurs' Podcast.

Being comfortable and confident speaking in front of people is an important part of Small Business success. Many of us find the idea of speaking in front of people to be uncomfortable at the least and sometimes downright terrifying. So, how do we get over these fears and add public speaking to our talent stack? Today on The Small Business Show we are connecting with Victoria Lioznyansky, Founder of Brilliant Speakers Academy to learn how to not only overcome fears of public speaking but to how to enjoy it and thrive in situations that require it. 00:00:00 Small Business Show #291 for Wednesday, August 26, 2020 Victoria Lioznyansky from Brilliant Speakers Academy Everyone starts terrified Not Victoria’s first rodeo Web development, Real Estate, Nutty Scientists Franchise I know enough to deliver something truly valuable My perspective matters Nothing Compares 2 U 00:20:24 SPONSOR: OTIS. Your New Digital Marketing Assistant. Get $25 Ad Credit at MeetOTIS.com/sbs 00:22:32 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:20:24 Public Speaking is Everything Approaching Fear from the Mindset Perspective All The World’s a Stage! Read: The E-Myth Revisited Mistake: Bringing a partner into an existing business with just a handshake Dealing with a “Hijacker” 1. “We’ll deal with it later” 2. Put Blinders On Next time you’re “walking on stage”: focus on being a giver to your audience. Find Victoria Lioznyansky at Brilliant Speakers Academy Partnerships Pocket Guide Vulnerability Connects us With People The post Victoria Lioznyansky – Brilliant Speakers Academy – Small Business Show Episode 291 appeared first on Business Brain - The Entrepreneurs' Podcast.

Join your hosts Dave Hamilton and Shannon Jean for a special episode of The Small Business Show where we argue that your actions far outweigh the importance of your idea when you are seeking Small Business Success. We then jump into a discussion about the mistakes we have made (so far!) with marketing our Mistakes Small Business Pocket Guide. The show wraps up with a discussion about Common Sense and why it may not be as common as you think. Listen in to episode 290 of The Small Business Show and then join us at the Small Business Support Group to get your questions answered and join in the discussion. 00:00:00 Small Business Show #290 for Wednesday, August 19, 2020 00:01:32 Find Yourself a Not-Terrible-Idea Then focus on the metamorphosis from Idea to Implementation “We own small businesses.” The Millionaire Next Door 00:12:59 SPONSOR: Direct Mail for Mac Create and send great-looking email newsletters with Direct Mail, an easy-to-use email marketing app designed exclusively for the Mac. 00:15:08 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS to start with a $20 credit. 00:16:39 The Mistakes of Marketing Mistakes “Success consists of going from failure to failure without loss of enthusiasm.” Buy Mistakes! 00:29:34 Common Sense isn’t Always So Common 00:36:14 SBS 290 Outtro [email protected] Would you Please Review the show? The post Actions are Greater Than Ideas – Small Business Show 290 appeared first on Business Brain - The Entrepreneurs' Podcast.

I am always excited when I can combine two topics that I really love: Small Business and outdoor activities like fishing, hunting, and camping. Today on the show we get to meet Adam Gifford, Founder, and CEO of TackleHack, an online marketplace for outdoor enthusiasts. What I love about TackleHack is there seems to be a focus on small-batch craftsman businesses that make products you are just not going to find from giant online resellers. Let’s meet Adam and learn more about TackleHack! 00:00:00 Small Business Show #289 for Wednesday, August 12, 2020 00:01:24 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:03:13 SPONSOR: BuildHR. Don’t leave your HR to be ad-hoc or in addition to your job. Hire a Professional HR Team for less than a Full-Time Hire. Adam Gifford from TackleHack Are you the smartest person in the room? Form a Team Build a Double-sided marketplace Surprised by the pain point Finding the purpose in your credibility Brad Luttrell on Small Business Show Instagram and GoWild Small Business Show’s Book about Mistakes Balancing customer needs vs. wants “It’s not ‘no’, it’s just ‘not right now.’” TAKE ACTION: Write it Down! Quartet Glass Whiteboard SBS 289 Outtro Find Adam Gifford on LinkedIn or at tacklehack.com   The post Adam Gifford – Founder of TackleHack.com – Small Business Show Episode 289 appeared first on Business Brain - The Entrepreneurs' Podcast.

This week, Dave is spending time with his family before his kids head back to college so we are bringing you one of our favorite episodes from 2018. As you may have heard, we are on a mission to make the term Small Business into a verb, since so much action is involved in running your business. In this episode, it’s all about actions you can take to make the daily grind of running your business a little easier. In episode 168, we had a listener call us out on some of our more optimistic shows about living the Charmed Life of a Small Business owner. This avid listener asked us to talk more about when things go wrong and how to get through tough times. This show is all about the daily grind of jumping from one problem to the next with tips and techniques that we have used to keep moving forward. This episode of the Small Business Show is sponsored by Linode. Get a $20 credit just for signing up as an SBS listener! The post Powering Through the Daily Grind of Your Small Business – Small Business Show Episode 288 appeared first on Business Brain - The Entrepreneurs' Podcast.

Having the opportunity to create your own reality is one of the best parts of being a Small Business owner. Your hosts Dave Hamilton and Shannon Jean have been encouraging our listeners to lead a “Charmed Life” for the past 5-years as we have shared the importance of your mindset, framing, and story to create a system of success to build the life you want. Joining us today is an expert in the field of transforming your mindset, building your confidence, and helping you create success. Michele Molitor has helped thousands of clients break through barriers to success – she is an experienced Executive Coach, a best-selling author, Founder of Nectar Consulting, and a Rapid Transformational Therapist. Listen in and then join us at the Small Business Support Group to discuss the show!   00:00:00 Small Business Show #287 for Wednesday, July 29, 2020 Michele Molitor from Nectar Consulting Found a coach and loved it so much, changed careers! From a Family of Entrepreneurs Get out of your own way Rapid Transformational Therapy 00:13:46 SPONSOR: BuildHR. Don’t leave your HR to be ad-hoc or in addition to your job. Hire a Professional HR Team for less than a Full-Time Hire. Creating your Upward Spiral TAKE ACTION: Write it on a sticky: “I am enough, I believe in myself, I can do this But… affirmations are just one tool in the whole toolbox. We love mistakes! Don’t be afraid to ask for help COVID Resources from Michele Find Michele Molitor at Nectar Consulting Join Michele’s Rewire for Success Facebook Group The post Michele Molitor – Founder of Nectar Consulting – Small Business Show Episode 287 appeared first on Business Brain - The Entrepreneurs' Podcast.

There is one powerful way to improve your Small Business that we talk about frequently on The Small Business Show: taking ACTION. When you step away from talking and set your ideas aside to take action, you will set in motion powerful waves of awesomeness throughout your Small Business. In this episode, your hosts Dave Hamilton and Shannon Jean, discuss some of their favorite action items that can have an immediate and powerful positive impact on your business. Join us as we share the actions we use ourselves, and as we introduce a brand new verb that we think you should start thinking about! 00:00:00 Small Business Show #286 for Wednesday, July 22, 2020 00:02:16 Our new Publishing Business — Small Business Guides Mistakes, The Foundation of Your Small Business Change the Cover 00:06:59 Don’t Forget to Humble Yourself 00:08:33 Sharing Actionable Tips 00:09:34 Shannon Tip #1: Get Up and Walk Around “What would make your work better?” and then Implement Either implement or empower the employee to implement 00:14:36 Dave Tip #1: Check your bank account balance every day That which is monitored is managed. 00:17:54 SPONSOR: Direct Mail for Mac Create and send great-looking email newsletters with Direct Mail, an easy-to-use email marketing app designed exclusively for the Mac. 00:20:26 SPONSOR: PDFpen and PDFpenPro is your ultimate PDF viewing and editing app for the Mac. 00:22:11 Shannon Tip #2: Get Your Story Out There Create your own robust library of content to increase your credibility Start it as a Facebook post, then put it on your own website instead! Grammarly will set you free! 00:27:11 Dave Tip #2: Hack Your Brain, Let Your Calendar Run Your Life You can decide what future-you does! 00:30:23 Shannon Tip #3: Control Your Business’s Social Media Create a Facebook Business Page Create a LinkedIn Business Page TechDefenders LinkedIn Page Claim Your Google MyBusiness Page 00:33:06 Dave Tip #3: Stop trusting your memory You won’t remember to do something later. Trust us! 00:37:17 Shannon Tip #3: Turn “Small Business” into a verb Make it an action! 00:41:58 SBS 286 Outtro The post Actions you can take NOW to improve your Small Business – Small Business Show Episode 286 appeared first on Business Brain - The Entrepreneurs' Podcast.

Getting your business noticed is a constant challenge. Where do you advertise? What’s the best way to connect with potential customers, and how do you maximize your limited advertising dollars to help grow your Small Business? I have asked myself these questions over and over with each Small Business that I have owned. Joining us today to help us answer those questions is Taylor Jacobson, a marketing expert that specializes in helping Small Businesses get noticed using various techniques that he is going to share with us today. 00:00:00 Small Business Show #285 for Friday, July 17, 2020 00:02:16 SPONSOR: Linode. Instantly deploy and manage an SSD server in the Linode Cloud. Get a server running in seconds with your choice of Linux distro, resources, and choice of 10 node locations. Visit Linode.com/SBS to start with a $20 credit. 00:03:39 Taylor Jacobson — Small Business Marketing and Bait by Jake Random Read: The New Rules of Marketing and PR For everyone who needs marketing advice: What are your goals? Is it sales? Or is it branding? Either way we need a plan For sales: Then you need funnels. Where is your audience? Find your audience, and then start! Iterate later. Telling Your Business’s Story Your goal is trust Using video to promote your small business. Mistake: not asking for help. Take action: Get your phone, set it up to record video, and talk to the camera for 3-5 minutes about your company. What do you do? How are you better than your competitors? What do you do best? Stop. Watch it back. SBS 285 Outtro Find Taylor on LinkedIn Buy our Book! There’s a 99-cent deal! The post Taylor Jacobson – Small Business Marketing – Small Business Show Episode 285 appeared first on Business Brain - The Entrepreneurs' Podcast.

Cash is the lifeblood of every Small Business. Without enough cash, or enough data to manage your cash flow decisions, your Small Business is not going to succeed. We are always looking at new tools and techniques to help us understand what is going on with our cash situation – tools that can help us plan for our cash needs and make decisions that make sense. Today we’re going to learn about a service that is built around strengthening Small Business spending and expense management with the CEO of Bento for Business, Guido Shulz. Join your hosts Dave Hamilton and Shannon Jean as they learn all about Bento for Business and their unique solution to ending “Cash Leakage” from your Small Business!       00:00:00 Small Business Show #284 for Wednesday, July 8, 2020 Mac Geek Gab 00:02:18 SPONSOR: Direct Mail for Mac Create and send great looking email newsletters with Direct Mail, an easy-to-use email marketing app designed exclusively for the Mac. 00:04:25 SPONSOR: PDFpen and PDFpenPro is your ultimate PDF viewing and editing app for the Mac. Guido Shulz, CEO of Bento for Business Cash management: Corporate Cards with limits for type of transaction, time, and more Prevent cash leakage Good habits are easy to grow, but hard to implement after the fact Keep it simple, digestible, and get the key things right in the client experience. Advice: Be aware of where you’re at in time and space. Know who your audience is. How well does your service match your audience? What are your own business’s operating metrics? SBS 284 Outtro Guido Shulz on LinkedIn Bento for Business [email protected] Leave us a 5-Star Review The post Guido Shulz CEO of Bento for Business – Small Business Show Episode 284 appeared first on Business Brain - The Entrepreneurs' Podcast.