
The Glossy Podcast
681 episodes — Page 12 of 14

Need Supply founder and CEO Chris Bossola: a brick-and-mortar store 'has to be an experience'
When Chris Bossola opened Blues Recycled Clothing in 1996, "all three TV stations came because they couldn't believe that we were selling vintage, used Levi's for $35. They thought it was crazy." Nearly 25 years later, what started with a 200 square foot store in Richmond, Virginia has become Need Supply, a retailer that makes most of its revenue online -- and sells much more than used jeans. On this week's Glossy Podcast, Bossola -- the multi-brand retailer's founder and CEO -- discusses Need Supply's plans for expansion, their acquisition of Totokaelo and why the DTC model is overrated.

Ledbury CEO Paul Trible: We credit our wholesale partners when we make a DTC online sale
With the recession in full swing, 2009 was a tough year to start a luxury brand, as Ledbury CEO and co-founder Paul Trible knows. But Ledbury bet on luxury, at a price range that invited both younger customers to step up their wardrobe, and older ones to save money, compared to what they were buying. "That's anywhere between $125 to $185," Trible said on the Glossy Podcast. "It's still expensive for folks, but what we saw very early on is we were pulling people down from Canali and Zegna and Eton, people who were spending usually $250 or $300 a shirt." Direct-to-consumer makes up 70% of Ledbury's sales, Trible said, with another 20% coming from wholesale. Brick-and-mortar stores -- of which the company has three -- fill in the rest of the revenue pie. On this week's Glossy Podcast, Trible spoke about quality manufacturing, a unique revenue-sharing model Ledbury started with its retailers and fact that the second button is what makes or breaks a shirt, just like Jerry Seinfeld said.

Cinq à Sept founder Jane Siskin: 'It's a scary time for retail'
Cinq à Sept founder Jane Siskin prides herself on the fashion brand's ability to quickly respond to the stuff that sells. "We have a great 'fast-track program' where we can quickly build on the good styles," said Siskin. To do that, she and her team lean on sales data -- "We can see by store, we can see by color, we can even see by size if we want to," she said -- though the actual turnaround time depends on a few factors. Fabric is a big one. "If it's a repeat style, exactly as it was before -- a reorder in a fabric that we own -- it could be four to six weeks. If it's something new, there's a material change to it, add another couple weeks to it. And if we don't have the fabric, you're adding a month." On this week's Glossy Podcast, Siskin spoke about fashion, the branding boon that is having a French name (even if you're based in Los Angeles) and the reason why "you have to have your head in the sand if you don't think it's a scary time for retail."

Huckberry's head of marketing Ben O'Meara on creating emails people actually want to read
This week's guest on the Glossy Podcast is Ben O’Meara, the head of marketing at Huckberry. Sure, it's a men's retailer, but Huckberry isn't just trying to sell stuff. It also wants to tell stories, including one about a merino T-shirt that can be worn for 72 hours without smelling all that bad by the end of it. "It's anti-microbial, you don't have to wash it, it doesn't stink... you can wear it for multiple days on end," O'Meara said. "So let's call it the 72-Hour Tee [we decided]. But if we're going to put that stamp on this product we better sure as hell make sure that we stand behind it. And if we're going to tell you you can wear it for three days -- [let's make sure] we've actually done that before." Ahead of an international flight, O'Meara threw on a shirt, before later stopping a stranger in Iceland to ask, "Can you smell my shirt?" Huckberry turns its travels and product tests into content for its email newsletter, which goes out to more than 1 million readers three times a week, O'Meara said. Some 20% to 30% of them open it to browse through its journal entries, music recommendations and product promotions, and Huckberry sees a spike in sales as that happens. "It's definitely our most profitable channel," O'Meara said. On this week's Glossy Podcast, O'Meara spoke about Huckberry's origin story, its email and video strategy, and its balance of owned and partner brands.

Andie founder and CEO Melanie Travis: Investing in customer service is good business
In 2016, Victoria's Secret dropped out of the swimwear market, a business worth $500 million to the company. That same year, Melanie Travis founded Andie Co., the direct-to-consumer swimwear company allowing consumers order, try on and send back as many swimsuits as they'd like. Regardless of a massive brand bowing out from the sector, Travis said, "There's room for competition. This is not a winner-take-all market." Instead, it's a market worth billions of dollars per year and growing. "Swimwear is bigger than the men's shaving market, and God knows how many razor startups [there are]," Travis said. Travis was on the Glossy Podcast to talk about how the direct-to-consumer model has worked to consumers' advantage, how a new equity model is "quietly" growing among DTC entrepreneurs and how Andie managed to not pay rent for the past two-and-a-half years.

Phillip Lim on growing a brand while upholding tradition
Phillip Lim's business is one of the last of its kind standing. "We're one of the few brands left in New York City with an in-house atelier. All the clothes are made in-house," he said, pointing to 3.1 Phillip Lim's new headquarters in Brookfield Place. Lim encourages interns to appreciate the rarity of seeing clothes go from drawing board to production line, all in one venue. "I'm like 'OK, you guys have the privilege of sitting in the real masterclass here. Really learn from this, because it's disappearing. Now everything is: 'Pop-up, startup. Where did it come from? It doesn't really matter, because we're going to market the shit out of things.' You can't trace it back. But if you come to visit us, you can trace everything back." On this week's Glossy Podcast, Lim talks about waste and sustainability in fashion, and why going fur-free doesn't mean sacrificing luxury.

BaubleBar co-founder Daniella Yacobovsky on bringing jewelry to a previously ignored price point
Don't tell Drake, but bling doesn't always have to be so pricy. BaubleBar has raised millions from investors confident in its business model of delivering stylish earrings, necklaces, and rings at affordable prices. The company sells its products online, and in over 17 countries via 200 retailers -- some of which, like Target, the company teamed up with to create exclusive lines. "We had been doing our research on the market and felt that there was a huge opportunity at a lower price point than where the main BaubleBar brand sat," says Daniella Yacobovsky, the company's co-founder. That's where Target came in. Yacobovsky also talks about the consumer opportunities opened up by affordable accessories, the data goldmine BaubleBar sits on, and what a difference Julia Roberts can make.

Schutz's Marina Larroude: Brands and their retail parters need to be agile
Prior to taking the lead at Schutz International, Marina Larroude was vp and fashion director at Barneys New York, a role she took on after holding fashion director roles at Teen Vogue and Style.com. For this week's episode of the Glossy Podcast, Larroude joins Jill Manoff to talk about her multiple career changes within the world of fashion, the untapped market for good, affordable boots, and the reason brands should consider bucking the usual wholesale purchasing timeline.

Deveaux designer Tommy Ton: You have to think of your customer on a global level
In this week’s episode of the Glossy Podcast, Jill Manoff sits down with Tommy Ton to discuss his transition from street style photographer to artistic director of fashion brand Deveaux, the evolution of men's style and the importance of inclusivity on the runway.

Thakoon Panichgul: Going DTC means 'control in the messaging you want to build'
Renowned designer Thakoon Panichgul is back to work after a two-year sabbatical from the world of fashion: "I traveled -- went to Cuba, went to Mexico City, went to Bali, went to Thailand, Marrakesh. I needed time to open up the mind and figure out what this fashion world is all about," he said. In this week’s episode of the Glossy Podcast, Jill Manoff sits down with Panichgul to discuss what today's consumers want in a clothing brand and why he's a firm believer in the DTC model.

Emily Current and Meritt Elliott: 'There is some real validity in wholesale right now'
Emily Current and Meritt Elliott have been business partners for 20 years, owning and running at least three companies over the timespan, while collaborating with brands including Kate Spade and Pottery Barn and styling celebs on the side. First came denim brand Current Elliott, which they sold and, soon after, launched L.A.-based apparel company The Great. "We didn't set out to get into the denim industry or disrupt the denim industry; we just knew that we couldn't find what we wanted," said Current, referring to Current Elliott introducing boyfriend jeans to the market during the heyday of "fancy" styles. In this week’s episode of the Glossy Podcast, Jill Manoff sits down with Current and Elliott to discuss how the process of building a brand has evolved, why wholesale still matters and who's really providing influence among fashion fans today.

Fashion designer Misha Nonoo: 'I honestly think that Fashion Week in its entirety will go away'
This week, we bring you a bonus, New York Fashion Week Edition of the Glossy Podcast, featuring Misha Nonoo, founder and creative director of her namesake fashion brand. Editor-in-chief Jill Manoff sits down with Nonoo to discuss the evolution of her company's business model, its plans for physical retail and the downfall of the traditional runway show.

Zyper CEO Amber Atherton: ‘We've reached peak social’
When marketing platform Zyper launched two years ago, brands were just starting to work with influencers and micro-influencers had barely begun to emerge. Since, influencers have become a line item in most every brand’s marketing budget, and the space has expanded to include even nano-influencers, or influencers with fewer than 1,000 followers. But influencer marketing’s heyday may have already come and gone. The reason, according to Zyper CEO Amber Atherton: “Influencer content has become inauthentic.” In response, consumers are relying less on influencers to tell them what to buy, instead turning to peer-to-peer referrals and word-of-mouth recommendations from their inner circle. And brands are strategizing accordingly, shifting their focus from influencers to existing customers. “Brands today want to turn their most passionate customers into brand advocates -- not just to create content, but to develop new products, to provide feedback, to be a focus group 2.0,” said Atherton. “Brands are realizing that we're living in an increasingly decentralized world: The consumer has more power with their data, influencers are being democratized, and, really, a brand's customers are their best asset; they’re both the product development department and the marketing department. If a brand can identify and bring these people into the brand, and give them that access, then they're going to remain relevant.”

Aldo head of omnichannel Gregoire Baret: More than 70% of in-store shoppers browse the website first
When Gregoire Baret joined Aldo Group in 2015, “omnichannel” wasn’t the industry-wide buzzword it is today. But even now, there’s some mystery around his unique, trendy-sounding position of senior director of omnichannel experience design. “Omnichannel experience design is about the consumer journey,” said Baret. “It’s about improving the shopping experience through communication, services, tools -- anything that’s going to help someone discover the right and relevant products.” In addition to the in-store and e-commerce experiences, the focus of his role -- which was new when he joined the company -- encompasses customer touchpoints from pre-purchase to post-purchase, including customer service. “I was brought in to be a kind of neutral agent that would connect people across [Aldo] departments, but also to be a voice for the consumer,” said Baret.

Hudson Yards CMO Stacey Feder: 'Rethinking your business is critical'
On this week's episode of the Glossy Podcast, Hilary Milnes sits down with Hudson Yards CMO Stacey Feder to discuss the planning process that went into building and marketing the new development, the way Hudson Yards works with retailers. and the evolving meaning of 'experiential.'

Ministry of Supply's Aman Advani: Performance wear will be the new normal
Before Aman Advani was the co-founder and CEO of performance-infused businesswear brand Ministry of Supply, he was a consultant. Spending most of his days on a plane, in a boardroom or traveling from one hotel to the next, Advani was exhausted by the upkeep his formal workwear required, including lots of ironing and frequent trips to the dry cleaners. He decided he needed to find a way to make these clothes work for his life. So in 2012, Advani co-founded Ministry of Supply with Gihan Amarasiriwardena. Since, the brand has expanded its offering to include both men and women, opened a total of six stores around the U.S., and launched wholesale partnerships with companies like Stitch Fix and MoMA. In this week's episode of The Glossy Podcast, Hilary Milnes sits down with Advani to discuss why Ministry of Supply has such a strong emphasis on education, what makes fashion an emotional industry and what's on the horizon for performance wear.

MZ Wallace's Lucy Wallace Eustice: 'Technology has empowered the customer in incredible ways'
When Monica Zwirner and Lucy Wallace Eustice joined forces to start their own company in 2000, they were on a mission to create beautiful, functional, luxury bags. After carefully sourcing their materials and manufacturers, the pair chose to launch their brand, MZ Wallace, by opening and operating a store, which in turn gave them direct access to the customers and their feedback. Just a few short years later, in 2004, the brand launched its e-commerce operation, continuing to operate as a direct-to-consumer brand years before the concept became buzzy. Now, almost 20 years later, MZ Wallace is continuing to build on its direct roots. It now gets customer feedback largely from Facebook, versus face-to-face; it still believes in brand transparency; and it's kept physical retail a central component of the business. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Wallace Eustice to discuss how MZ Wallace has evolved since 2000, why the brand won't be sold anytime soon and how technology has impacted the larger fashion industry.

Highsnobiety's David Fischer: 'We're really doing e-commerce'
When David Fischer started Highsnobiety in 2005, it was a humble blog for discussing all things fashion and culture. Over the years, the brand grew and flourished into a full-fledged media brand, but remained true to its streetwear roots. Now, in the company's latest expansion, it's taking on e-commerce. Highsnobiety's e-commerce business focuses on carefully curated assortments as well as brand collaborations, released in a drop model and launched with an exclusive relaunch of Prada menswear line Linea Rossa. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Highsnobiety's founder and CEO, David Fischer, to discuss the company's transition to e-commerce, its partnership with Prada, and the future content and commerce.

The Collective Child's Sandra Makarem: Subscriptions are the next evolution of multi-brand retail
When Sandra Makarem was working in the buying department at Bloomingdale's, she began to see a discrepancy between shoppers' and retailers' behavior. So she decided to create The Collective Child. The Collective Child's model is similar to that of other clothing subscription companies: Subscribers share their preferences, they receive a curated selection of items to suit their needs, and then they keep what they want and send back what they don't. What makes The Collective Child unique is that it targets a very specific audience: moms wanting to buy luxury children's clothes. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with The Collective Child's founder and CEO Sandra Makarem to discuss why she wanted to create a product for high-end moms, how important a unique curation is for a subscription business and how she grew a waitlist of 1,500 people without any paid marketing.

Nordstrom's Sam Lobban: 'Retailers as gatekeepers is a notion that doesn't exist anymore'
Sam Lobban has been working in men's fashion for nearly a decade. His career has taken him from the shop floor of a boutique in the U.K. to his current post, vp of men's fashion at Nordstrom. Throughout his expansive career, Lobban has had a front-row seat to the rapidly changing fashion industry. As he sees it, understanding the evolution of the industry is pretty simple: Things are moving faster, and more people are watching. Since joining the team at Nordstrom in 2018, Lobban has launched a handful of New Concept pop-ups in stores, which offer a carefully curated assortment of products tied to a central theme. Some previous concepts include Concept 001: Out Cold, which was designed to showcase cold-weather performance wear, and Concept 004: Patagonia, which was in collaboration with the popular outdoor brand and hosted a wide variety of sustainably produced, fair-trade products. Now, following his fifth and most recent New Concept launch with Nordstrom, Lobban wants to continue to push the boundaries of wholesale menswear by redefining his relationships with brands and the way he tells the story of their products. On this week's episode of The Glossy Podcast, Lobban joins Hilary Milnes in the studio to discuss the changing landscape of men's fashion, the modern retailer-designer relationship and the internet's increasing impact on menswear.

Story founder Rachel Shechtman: 'We're obsessive about our vendor partnerships'
When Rachel Schectman founded Story, she wanted to create a space for experimenting with retail. At a time when many people were skeptical about the future of physical retail, Schectman believed, and proved, that a carefully curated retail experience could be successful. But a few years into a continuous cycle of revamping the store every other month, she wanted to find something bigger. So in spring of 2018, after weighing a few other possibilities, Schectman agreed to an acquisition by Macy's and, at the same time, became the retailer's first brand experience officer. Macy's inaugural Story pop-up, which was color-themed, launched in 36 Macy's doors earlier this year. This week marks the launch of their second concept, Outdoor Story, which includes brand partners such as Dick's Sporting Goods and Miracle-Gro and can be found in select Macy's stores through September. In this week's episode of The Glossy Podcast, Schectman discusses why Macy's was the right partner for her, what it's like running a new concept within the company and how she uses her experience in small business to inform how she manages brand partnerships.

Celebrity stylist Micaela Erlanger: 'Instagram is a phenomenal tool'
When celebrity stylist and author, Micaela Erlanger started her styling business in 2013, the fashion world was a much different place than it is today: Instagram was still in its early days, collections came out according to a strict fashion calendar, and lookbooks were sent through snail mail. Today, Erlanger is working faster and has more access than ever before to new designers and brands. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Erlanger to discuss how the role of the celebrity stylist has evolved, the importance of Instagram and why Fashion Week is still relevant to her.

[TREND WATCH] Intermix's Alexandra Willinger: 'Exclusives are 30% of our sales'
With the rise of the internet forcing major changes across the fashion industry, the role of the buyer has remained largely the same. The curated assortments for ecommerce and in-store can vary and more brands are moving away from the traditional fashion calendar, but the buyer's focus has gone unchanged. For Alexandra Willinger, buying manager of designer secondary, sportswear, denim and outerwear at Intermix, her role over her 10-year buying career has only evolved in that it's expanded. For the final episode of Glossy Trend Watch: Buyers Edition, editor-in-chief Jill Manoff sits down with Willinger to discuss the evolution of her role, the importance of exclusive collections and the difference in curating online and offline assortments.

Lafayette 148's Deirdre Quinn: 'Having stores gives us confidence'
Founded in 1996, Lafayette 148 has steadily grown to become a massive contemporary brand. Recently, co-founder and CEO Deirdre Quinn decided it was time to introduce change to the SoHo-native company. Following a headquarters move to the Brooklyn Navy Yard, Quinn spent her time and resources reinvesting in the company. After decades of building out different departments and teams, her focus was shifted to finding a way to bring all parts of the company together, and to use these new efficiencies to begin international retail expansion and experimentation with technology like AI. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Quinn to discuss where the company is going, what she's learned about physical retail and how Lafayette 148 is creating a focused lifestyle brand.

[TREND WATCH] Saks Fifth Avenue’s Louis DiGiacomo: 'Luxury is more about experience than price'
Sneakers are 60% to 65% of Saks Fifth Avenue’s men's business. Come July, the NYC flagship store will combine men's shoes on one floor as the luxury department store attempts to rebalance its formal and casual assortment. Louis DiGiacomo, svp and men’s general merchandising manager, joins Jill Manoff on the buyer edition of Glossy Trend Watch to discuss the biggest shifts in men’s fashion and the renovation of the men’s shoe department in Saks' New York flagship.

ba&sh's Sarah Benady: 'We want to have real relationships with our customers'
On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Sarah Benady, ba&sh's CEO of North America, to discuss the difference between the French and American consumer, using unique offerings to connect with customers and fostering the perfect brand-investor partnership.

[TREND WATCH] Mr. Porter's Daniel Todd: The editorial team's buy-in shapes product strategy
Mr. Porter, the online-only retail destination for designer menswear, launched in 2011. As it's evolved over the years, it's expanded its focus beyond luxury products and explored a variety of new ways to integrate more designers and products. As a result, the role of Daniel Todd, its senior buyer, has changed. Todd discusses how he works with Mr. Porter's editorial team and how the retailer is incorporating emerging designers on the platform.

Senreve's Coral Chung: 'Modernization is so hard for luxury brands'
When Coral Chung went to start her luxury accessories brand, Senreve, she felt pressure to do things the way that they had always been done. But by using a combination of consumer data, smart manufacturing and inventory planning, Chung has been able to side-step a lot of the downfalls of traditional luxury brands, like being forced to destroy excess product or deal with slow production. While she won't say "never'" regarding the possibility of joining a more traditional house of brands, Chung said those conglomerates have a long way to go before they're ready for a brand like Senreve.On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Senreve founder and CEO Coral Chung to discuss the careful balance between being a tech and fashion company, the slow pace of luxury market and the future of Senreve as an independent company.

[TREND WATCH] 10 Corso Como's Averyl Oates: 'We're creating a name in the US'
For modern retailers, a unique product curation has never been more make-or-break. To create a standout shopping experience in the crowded, competitive market, many fashion players are leaning on experienced buyers. Milan-born concept store 10 Corso Como, which opened its doors in 1990, has gained popularity among fashion and art fans for its one-of-a-kind assortment spanning rare photography books, designer home decor, private-label fashion and exclusive accessories collaborations. Prior to launching is first U.S. outpost, in NYC's Seaport District in September, it scooped up Avery Oates, a fashion veteran who's worked as a buyer for more than 20 years. On the first episode of our limited series, Glossy Trend Watch, editor-in-chief Jill Manoff sits down with Oates to discuss the role of the modern retail buyer as shopping moves online, designers' production shifts from a seasonal calendar and consumers' increasingly demand newness.

Adore Me's Romain Liot: Modern lingerie brands need to be tech companies
Adore Me launched as a direct-to-consumer intimates brand in 2012, using a wide range of sizes and competitive prices to take on the brands dominating the market. According to Romain Liot, the COO of Adore Me, the company's marriage of technology and fashion allows it to adapt to what the customer wants more easily than a traditional, established brand. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Liot to discuss how Adore Me measures the success of its products, what complexities exist in the lingerie supply chain and why transparency is the best way to foster customer loyalty.

CFDA's Steven Kolb: 'New York Fashion Week has been unfairly beaten up'
It is no secret that the fashion industry has seen a lot of change in recent years. Steven Kolb, the president and CEO of the Council of Fashion Designers of America (CFDA), has had a front row seat to it all. With the rise of direct-to-consumer, the impact of Instagram and emerging questions about the relevance of fashion weeks and seasonality, it's clear that fashion is evolving. According to Kolb, designers must be prepared to change, as well. On this week's episode of The Glossy Podcast, Hilary Milnes welcomes Kolb back on the podcast to discuss how the industry had transitioned over the last few years, what challenges face contemporary designers and what's next for NYFW.

Rebecca Taylor's Janice Sullivan: 'Small, contemporary brands have to be as fluid as possible'
When Janice Sullivan was interviewing to head up Rebecca Taylor, the designer promptly asked her asked her what exactly she planned on doing at the company. That was four years ago, and the beginning of Sullivan's revamp of the contemporary brand. Since joining the team, Sullivan has pushed the company in a direction that resembles a direct-to-consumer brand; put the customer first, and find a way to connect with them everywhere. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with CEO of Rebecca Taylor and Parker, Janice Sullivan, to discuss why she decided to take Rebecca Taylor's personal life out of the brand identity, how their retail business is evolving and why the brand reclaimed their e-commerce business.

Rothy's Kerry Cooper: 'Our customers feel like they own the brand'
Kerry Cooper knows how to build a brand. From managing global e-commerce at Walmart to scaling the marketing and operations at ModCloth, Cooper has spent a sizable portion of her career working with brands to grow and adapt to the changing retail landscape. In her latest role as the president and COO of 7-year-old footwear brand Rothy's, Cooper has entered into the Wild West of direct-to-consumer brands. The biggest difference, she said, is the sense of accountability. On this week's episode of The Glossy Podcast, Cooper discusses her transition into the startup world, the benefits of Rothy's owning the entire supply chain, and the evolving relationship between brands and consumers.

Hill City's Noah Palmer: 'We're building a really strong community'
In September, Gap Inc. launched Hill City, a menswear brand meant to provide a perfect balance of performance and comfort, plus a sleek, minimalist look. Now, as the brand moves beyond launch stage, its general manager, Noah Palmer is focused on continuing to develop the identity of Hill City. On this week's episode of The Glossy Podcast, Hilary Milnes catches up with Palmer to discuss how he's building a new brand in a market full of legacy brands, how the brand's community of wear testers is shaping products and what customers actually want out of an e-commerce site.

Jetblack's Jenny Fleiss: 'We're democratizing luxury'
Jenny Fleiss has spent most of her recent career building companies that challenge the traditional consumer experience, and remove hurdles she's experienced in her own life. When she co-founded Rent The Runway, the popular service for designer clothing and accessory rentals, Fleiss was in her 20s and looking to solve the age-old problem she and her peers were constantly facing: of a closet full of clothes and nothing to wear. Now, in a new stage of her life as a working mother, Fleiss is taking on the world of conversational commerce and the luxury consumer. In this week's episode of The Glossy Podcast, Hilary Milnes sits down with Jetblack founder and CEO, Jenny Fleiss, to discuss the new age of e-commerce, Jetblack's grassroots marketing approach and the way the company's services pay off for brand partners.

Banana Republic CMO Mary Alderete: 'You have to be fast to be culturally relevant'
For Banana Republic CMO Mary Alderete, it's an exciting time to be in brand marketing. Alderete, who first worked at the company as a senior director of marketing in the early 2000s, left and returned a decade later, motivated by the challenge of developing a connection between Banana Republic and newer generations. She is now working with the brand's in-house creative agency to experiment with new storytelling formats and lean into influencer marketing, with NFL star Jared Goff as the newest edition to the current influencer roster. The goal, across the board, is to be part of the conversation. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Alderete to discuss Banana Republic's evolving media strategy, the ways it's marketing invisible technology and the perks of keeping processes in-house.

Moda Operandi's Ganesh Srivats: 'We're connecting high tech with high touch'
After a decade of working in the fashion industry, Ganesh Srivats decided he needed something more. The fashion industry wasn't evolving at the pace he wanted, so he made the decision to join a company he felt was: Tesla. But after only three years, an opportunity arose in fashion that he couldn't resist. Now serving as the CEO of Moda Operandi, Srivats is using his passion for technology to make waves in the retail and fashion industries. By using a combination of consumer data–driven algorithms and stylist-curated collections, the fashion e-commerce platform gives consumers a unique selection that includes items directly from the runway. In this week's episode of The Glossy Podcast, Hilary Milnes sits down with Srivats to discuss the intersection of tech and fashion, the model of giving consumers direct access to runway collections, and the way to serve as a partner for designers.

[TREND WATCH] Designer Jeff Staple: 'Streetwear is a parasite that is infecting all aspects of society'
Before founding Staple Design, Jeff Staple was studying communication design at Parsons School of Design, sneaking into the silkscreen lab after hours to create small batches of shirts to sell at shops in SoHo. For Staple, this wasn't about designing clothes. Instead, he wanted to find a way to growth-hack his messaging. Now, nearly two decades later, Staple is widely recognized as one of the founding fathers of streetwear. His company has produced collaborations with the likes of Cole Haan, Dr. Martens, Coca Cola and even Facebook. In the fifth and final episode of Glossy Trend Watch: Streetwear Edition, fashion reporter Danny Parisi sits down with Staple to discuss the rising popularity of the collaboration model, the difference between collabs from licensing agreements, and the way street culture is infecting society.

Stadium Goods' John McPheters: International expansion is easier for startups
When Stadium Goods was co-founded in 2015 by John McPheters and Jed Stiller, sneakers and streetwear were still part of an underground culture. But in recent years, street style has become more mainstream, and high-fashion and luxury brands have begun to embrace it. As a result, the marketplaces for these goods -- both primary and secondary -- have seen a rise of the tide. Stadium Goods, which has received funding from LVMH and others, was acquired by Farfetch in 2018. In this week's episode of The Glossy Podcast, John McPheters, Stadium Goods' co-founder and co-CEO, sits down with Hilary Milnes to discuss how the blending of luxury and streetwear elevated both markets, why it's easier for startups to move internationally and what's on the horizon following the brand's acquisition.

[TREND WATCH] Fila's Louis Colon: 'Too many brands are playing in spaces where they don't fit'
For heritage companies like Fila or Champion -- which have product ranges covering everything from hype sneakers to activewear -- success relies on being able to appeal to a diverse consumer base. According to Louis Colon, Fila's vp of heritage and trend, the company's history in a variety of different categories created an opportunity to authentically stretch the brand and reach a newer, younger customer. On episode four of Glossy Trend Watch: Streetwear Edition, fashion reporter Danny Parisi sits down with Colon to discuss the role of a heritage brand, the categories a brand should enter to feel authentic, and the way a brand built for tennis courts became an essential player in streetwear.

Nearly Newlywed's Jackie Courtney: The biggest problem in bridal is that it hasn't evolved with the customer
While the rest of the retail industry races to modernize and adapt to the modern consumer, the bridal industry is taking its sweet time. For most brides-to-be, pain points like murky pricing and year-long wait times come standard, especially when it comes to the dress. Shopping for bridal gowns is a long-standing tradition involving the bride, a posse of friends and family, an hour in a showroom, and enough champagne to keep everyone optimistic. But for Jackie Courtney, something about that process didn't feel right. She began reaching out to editors for samples and eventually started scouring peer-to-peer marketplaces like Craigslist and eBay, convincing women from around the country that she had an idea worth investing in. Finally, with a collection of 50 high-end, used bridal gowns, Nearly Newlywed was born. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Nearly Newlywed founder and CEO, Jackie Courtney, to discuss the need for modernization in the bridal industry, the normalization of resale and her expansion into new categories.

[TREND WATCH] Stock X's Josh Luber: Safe sneaker resellers grow the whole market
Before social media and the global trend of hype sneakers and streetwear, sneakerheads would spend hours digging through eBay or combing through the collections of neighborhood resellers to score a great deal on the perfect pair of shoes. While some may still find this practice to be successful at times, they also likely come across fake products and massively inflated prices. Josh Luber, the founder and CEO of StockX, wants to put a stop to that. StockX, a marketplace for the resale of sneakers and other streetwear accessories, was built to level the playing field. By utilizing the same IPO method as the New York Stock Exchange, also known as a Dutch auction, Luber hopes to create a more accessible marketplace for both buyers and sellers. For the episode three of Glossy Trend Watch: Streetwear Edition, fashion reporter Danny Parisi sits down with Luber to discuss how the resale market grew up and what the current relationship is between the primary and secondary markets.

Revolve's Raissa Gerona: We're in the early years of influencer marketing
Influencer marketing is far from a new concept. Online fashion and beauty retailer Revolve has spent nearly a decade building a massive influencer marketing program, eventually creating an in-house team dedicated to influencer strategy. For Raissa Gerona, Revolve's chief brand officer, it's exciting that the rest of the retail world is beginning to catch up. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Gerona live at Shoptalk 2019 to discuss how Revolve built its brand through influencers, why Snapchat isn't for the company and what untapped potential remains in the influencer marketing space.

[TREND WATCH] SNS's Wil Whitney: The hype bubble is going to burst
As any sneakerhead or streetwear fanatic will tell you, the drop model is part of the fabric of the streetwear retail industry. The drop model, which is shorthand for a brand releasing a limited amount of highly sought-after product all at once, developed out of the fact that some retailers simply couldn't afford to produce massive quantities of product. Fans began to scheme to grab the latest and greatest styles before they were no longer on the shelves. The retail strategy has since been introduced to the mainstream consumer, adopted by major brands including Gucci, Nike and Louis Vuitton. But as these drops continue to hit the mainstream market, some retailers are starting to fear that consumers are growing weary of the never-ending chase for ultra-hyped products. Others are making the shift to an online drop model to avoid the hazards that can come with having lines of hundreds of people outside their stores. In episode two of Glossy Trend Watch: Streetwear Edition, Danny Parisi sits down with Wil Whitney, who was one of the original founders of Nom de Guerre and now manages U.S. brand relations for Sneakersnstuff. Whitney discusses how sneaker retail and the drop model has evolved over time and why the hype bubble will inevitably burst.

Lively's Michelle Cordeiro Grant: Women deserve more lingerie options
When Michelle Cordeiro Grant founded Lively in 2015, she wanted to create a lingerie brand that fit into the lifestyle of the modern woman. In combining design aspects of traditional lingerie, swimwear and athleisure, Cordeiro Grant said Lively has created a new category altogether, which her team refers to as 'leisurée'. Since the company's launch, it has built a massive ambassador program, launched a podcast and started experimenting with physical retail. Cordeiro Grant said the company's move into retail is still in its beta phase, and her team is constantly learning and evolving its retail strategy. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Michelle Cordeiro Grant, the founder and CEO of Lively, at Shoptalk 2019. They discuss how to break into a crowded market, how Lively's social media channels have become a major part of its content strategy and where traditional retailers have gone wrong.

[TREND WATCH] Greats' Ryan Babenzien: 'Streetwear doesn't exist anymore'
ERyan Babenzien, the founder and CEO of Greats, has a long history with sneakers and streetwear. When he was growing up, streetwear was a type of fashion that celebrated the rebellious spirit of 1980s youth; it pulled inspiration from luxury brands and flipped them into styles the majority could afford. Nowadays, streetwear has moved up and onto major runways, and for Babenzien, it has morphed into something that can no longer be defined by the same term. On the first episode of our limited series, Glossy Trend Watch: Streetwear Edition, fashion reporter Danny Parisi sits down with Babenzien to to discuss the evolution of streetwear, including the reason he believes it's now dead.

Anine Bing's Annika Meller: Paid promotion is a slippery slope
When Anine Bing decided to turn her successful fashion blog and social media presence into a brand, Annika Meller was there. In the early days of the influencer's fashion brand, Meller helped Bing with everything from stuffing boxes to fulfilling orders, as they worked to build the company from the ground-up. In the years that followed, Anine Bing continued to grow its following and its business. The brand now has 10 stores, with four more on the way, and is experimenting with social and traditional marketing. The hope is that one day, the brand will be everywhere its customers are. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Annika Meller, COO and co-founder of Anine Bing, to discuss what it was like to build a brand on Instagram in 2012, why paid promotions can be dangerous and why investing in more traditional marketing channels like billboards and magazines makes sense.

Untuckit's Aaron Sanandres: 'A modern retail strategy includes physical retail'
For most digitally-native brands, a retail concept is nothing more than a pop-up shop in a major city, but for Untuckit's co-founder and CEO Aaron Sanandres, a modern retail strategy demands a permanent physical footprint. Untuckit now boasts 50 retail doors across the United States and Canada. For Sanandres, it is vital to meet the consumers where they are. That's why you can also find an Untuckit shop on Amazon, which operates more like an outlet and is used to sell products that are from seasons past. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Sanandres live at the NRF Big Show to discuss how customer data is being used to improve in-store experiences, what his approach is to selling on Amazon and why retailers need a physical footprint.

Knix’s Joanna Griffiths: Selling through retailers is doing customers a disservice
When Joanna Griffiths launched her brand in 2013, she wanted to reinvent intimates. Knix, Griffiths’ brand of functional intimates, was built on the premise that women of all shapes and sizes deserve to be catered to. But while selling the brand through wholesale retailers, Griffiths found the industry didn’t quite share her vision. Stores refused to carry the brand’s extended size range, and Griffiths felt that buyers were more interested in filling a hole on their floor than representing the brand. On this week’s episode of The Glossy Podcast, Hilary Milnes sits down with Knix founder and CEO Joanna Griffiths, live at NRF 2019, to talk about how making the switch to direct-to-consumer empowered Knix to create more products on its own terms, how the change affected the brand’s marketing strategy and how the company is approaching physical retail.

Vrai and Oro's Vanessa Stofenmacher: 'Modern luxury is much more inclusive'
Disrupting an industry as long-standing as fine jewelry is a tall order for any company. Vrai & Oro, a 5-year-old, DTC company promising fine jewelry with a side of transparency and sustainability, is attempting to do just that. In the years since it's launch, Vrai & Oro has been on a mission to modernize fine jewelry through product transparency and sustainably growing its diamonds. The goal, Stofenmacher said, is to de-stigmatize the process of purchasing diamonds and to empower more people to be a part of the conversation. On this week's episode of The Glossy Podcast, Hilary Milnes sits down with Stofenmacher to discuss how Vrai & Oro makes the complex subject of diamonds easy for customers to understand, how the company has reimagined manufacturing systems and how Stofenmacher balances data and intuition when making business decisions.