Talk Commerce

Are your clothes made where you live? Where does the cloth come from? Shannon and I dive into some of the sustainability questions that you should ask when starting a clothing business. As the founder and CEO of Factory45, Shannon has worked with Idea-stage entrepreneurs to launch clothing companies that are ethically and sustainably made across the globe. Shannon got her start in 2010 when she co-founded {r}evolution apparel, a sustainable clothing company for female travelers and minimalists that was featured in The New York Times, Forbes.com, and Yahoo! News. To date, Shannon has worked with over 150 entrepreneurs in the sustainable fashion space, many of whom have launched some of the most transparent supply chains in the fashion industry. https://factory45.co/ Shannon has worked as a consultant for crowdfunding projects that have surpassed their goal amounts by as much as 300% and has worked closely with startup apparel companies from all over the world to create ethically-made products with a focus on environmentally-friendly materials and transparent supply chains. Shannon is a strong advocate for increasing supply chain transparency through sourcing, localization, and storytelling. She’s been named a thought leader for the future of fashion by Ecouterre and Triple Pundit, and she frequently writes about conscious consumerism and the intersection of fashion and environmentalism.

For years the SaaS Market has not had a great solution for B2B... until Now. Bundle B2B is a SaaS application that offers enterprise-level B2B functionality to businesses of all types and sizes. It enables store owners to facilitate their B2B operations online and provide their B2B customers with seamless transactions and convenient self-service account capabilities. Alec Berkley, the co-found and director of business development with BundleB2B explain how he got started and how his solution will benefit B2B users. With core capabilities that allow users to easily manage front-end and back-end B2B processes, Bundle B2B can be utilized to fit the needs of any growing B2B Commerce business and improve the B2B self-service experience for both store owners and their customers.

We've all experienced the feeling of a magical post-purchase experience and the lasting impact it can have on our relationships with brands. Consumers want more from their brands, and brands need more in order to deliver. We interview Russell Griffin, the CRO with Ohi. He has flipped the script for e-commerce fulfillment, transforming it from what is traditionally seen as a cost center into a growth engine. Brands join the Ohi platform to deliver powerfully fast, brand-focused, and memorable post-purchase experiences that enable them to grow.

We interview Paul Lima with Lima Consulting. We had planned on diving into Adobe Experience Manager but our conversation went to business and the four types. Listen to learn what they are and get some great wisdom and insight from Paul. We cover the four main areas of business, Selling Products in your store or on a marketplace. Selling services or even selling lead generation. Selling experiences like Disney does or selling your audience. Paul further identifies 64 sub-categories within the four business models. Author, speaker, and visionary, Paul has spent more than 25 years leading companies and helping the world's premier brands transform their digital futures. Prior to starting LCG in 2004, Paul served as one of the America's first cyber-warriors in the US Army. After retiring from the Army, Paul became a product development leader at SEI, the leading global trust accounting platform. There, he led six FinTech solutions and oversaw their evolution, including an effort to web-enable Trust3000 Anywhere, the firm's flagship product, responsible for processing $1.5 Trillion a day. Paul is the author of the digital Transformation Maturity Model. He is an Adobe Certified Expert and certified with several Google products. Paul holds a has a Bachelor's of Science from the Military Academy of the United States at West Point, and a Master's Degree in technology management, jointly awarded by the University of Pennsylvania Engineering School (SEAS) and the Wharton School. Paul speaks Portuguese, Spanish and English.

Jay El-Kaake is the CEO and founder of Fera.ai - Beautiful, simple reviews for Shopify, Wix, BigCommerce, and other eCommerce platforms. In mid-2019 Jay made the difficult decision to switch Fera’s focus to something new: PRODUCT REVIEWS. With all the FAKE and fraudulent stories, he believed that merchants needed to help to show the world that they’re legit. To support his new focus he added automated review requests, 3rd party verification, and every other feature you’d expect in a reviews app - and then some. It took over a year to get there and today Fera is the BEST REVIEW APPS for Shopify and BigCommerce, with nearly THREE THOUSAND 5-star reviews.

Twitter: @aforman22 @getgivzIG: @getgivzLI: https://www.linkedin.com/in/andrew-givz/ & https://www.linkedin.com/company/givz-inc

What is the meaning of community? What does it mean when you go into a software community? We meet Ami Verma, the owner and founder of Techies India. Ami and Brent talk about how unique and wonderful the Magento Community is and why it is filled with "LOVE". We talk about specific topics around marketing and what that means in different parts of the world. We learn that Ami went to every Meet Magento in 2018!

The ecommerce landscape is changing. More choices are here and more are coming. I speak with Stefan Hamann the CEO of Shopware and Ben Marks, Director of Global Market Development. They are bringing Shopware to the world and in this episode, we talk about the benefits of Shopware for the US market. We talk about the ease of use and especially the ability to start on a SaaS platform and move to completely custom on-prem. This is something very unique and exciting to the e-commerce world

We interview Chase Clymer with the Electric Eye Agency. Chase helps brands scale on Shopify. He also hosts a podcast called "Honest eCommerce" where he interviews brand founders. We talk about Shopify and who is the right fit for a Shopify project. We talk about agency/client relationships and what is a good fit? We go over educating a client on their respective platform and how to get them up to speed on that feature. We go into detail on what platform makes sense for what merchant and talk about why a merchant needs an agency to help them. We discuss some differences between On-Prem and SaaS and even dive into some SaaS vs Open Source.

This week we interview Ivonne Rohner with CoachTech Summit. We talk about all things AR and how AR can help entrepreneurs in their growth through virtual coaching. Learn how you can blend VR and coaching and we talk about the XR BootCamp which is one of the well-known virtual boot camps for Virtual Reality.

From Startup to Growthhttps://m.facebook.com/events/2967581053564455

This week, we interview Brittany Allen, who is on the Digital Trust and Safety team at Sift Fraud Prevention. We learn about Sift and how it helps merchants decrease friction in their checkout while stopping fraudulent transactions. We talk about the "Merchant Risk Council" and some of the latest hot topics, and the big one being crypto currency. Brittany gives some great examples of what merchants can do to mitigate fraud, and we also talk about how consumers have a responsibility in fraud prevention. We go over their fraud index and why fraud is up more than 300% in the last two years. We talk about the "fraud economy" and ways that merchants can protect themselves. Not to leave out running. We learn that Brittany is a budding runner, and Brent exerts pressure to sign up for the 2022 New York Marathon.

This week we interview Sandra Gonzalez and Sergii Ivashchenko with Adobe. We discuss the new Magento Upgrade Compatability Tool (UCT) and why this tool is so important to Merchants, Developers and Agencies. We talk about the specific features and how this tool will reduce the cost of ownership for all merchant runnign Adobe Commerce. We also talk about how some other tools like the Magento Coding standard project and the Site Wide Analysys Tool will all work together to make the development process for an Adobe Commerce store easier and more efficient.

"This week we interview Alessandro Ronchi with BitBul, a Magento Agency in Italy. He has organized Magento events and appeared at many conferences across the world. He is a member of the Magento Association Content Committee. Brent shows off his shirt from the x.commerce event in San Fransisco in 2011. We talk about the Magento Association and the Magento Community. We dive into Meet Magento and some critisisms about this. We talk about the importance of small events and why the Magento Association needs to pay attention to these. We discuss Magento 2 and it's future. There is also some forshadowing on helping Adobe understand that Merchants want to see a road map. We learn that Alessandro's heart is in Magento and still in Magento. We learn about Alessandro's passion... and guess what? It's Running. "

This week we interview Courtney Taylor and Jeff Campbell with Fidelity Bank. Courtney tells us how she is the matchmaker of the banking business. We learn how peer groups will help every entrepreneur succeed in their business. We talk about how important it is that your banker knows your business and you as a business owner are not just a number. We talk about trends in the banking industry that relate to commerce. We dive into a lot of great subjects that business owners should know and do with their bank.

This week we interview Jakub Winkler (No relation to the Fonz) he has some very strong opinions on the MOSCA letter and why this has happened now.

This week we interview Tomas Gerulaitis who signed the original letter for the Mage Open Source Alliance.

This week we interview Jenifer Roth, the President and Co-Founder of GrowthMode Marketing. https://growthmodemarketing.com We discuss B2B marketing and why every business owner needs to break down what they are doing for marketing and measure, measure, measure! Jens’s best advice for an agency? “Listen to your clients” We talk about the reasons why entrepreneurs need to hire a marketing agency some of the benefits and ROI they will get in return. This is a very informative episode for merchants and agencies. We also discuss how diversity helps us all be better business owners.

This week we do a pub interview with David Arago and talk about the speed of WordPress and why content providers need to be aware of the speed of their site just like an ecommerce provider. We recorded this outdoors at Steel Toes brewery in Saint Louis Park MN

This episode was hosted by Kalen Jordan. The interview happened on the behest of Kalen to talk more about the Mage Open Source Community Alliance and the recent letter published.

Community Letterhttps://www.mage-os.community/blog/the-future-of-magentoThe Magento Association Responsehttps://www.magentoassociation.org/commerce-co-op/full-article/a-note-from-the-magento-association-board-regarding-magento-open-source-1Adobe's responsehttps://community.magento.com/t5/Magento-DevBlog/bg-p/devblog

1) Hyva x OneStepCheckout live store: haardenexpert.nl You can also provide more contact by linking to this:https://blog.onestepcheckout.com/2021/08/hyva-onestepcheckout-partnership-improved-magento-2-experience/ 2) Examples of recent Magento 2 storeshttps://blog.onestepcheckout.com/2021/07/magento-2-examples-2021/ 3) Link to my rock band videosSouth Attitude Youtube channel

Welcome to Talk Commerce, where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This week we interview Anna Völkl. Anna is the lead Magento developer and release manager at Economics the leading Magento agency in Austria. We dive into a great discussion about Magento security and tools merchants should use to help secure their Magento store. We talk about a day in the life of a Magento developer and Anna shares some of her passion around the Red Cross. We discuss the Magento community and the re-opening of Magento events someday. We all miss them! This episode was recorded on July 21st, 2021

This week we interview Howard Tiersky, the CEO of From - The Digital Transformation Agency. Howard helps executives win in today's digital world. He is Wall Street Journal's best-selling author of "Winning Digital Customers, The Antidote to Irrelevance". Howard has been named one of the Top 10 Digital Transformation Influencers to follow today by IDG. As an entrepreneur, he has launched two successful companies that help large brands transform to thrive in the digital age. We have a great conversation around the digital experience, how customers navigate it and what a business owner should do to stay relevant in today's world. https://wdc.ht/order"

This week we interview Danny Verkade with Cream. Danny is the CTO of Cream, a leading Magento agency in the Netherlands. He is also on the Magento Association Board. We discuss his experience with the new Hyva theme and how it fits into the Magento ecosystem. We go over some of the tools that merchants can use to constantly evaluate the performance of their website. We talk about how someone can easily get into Hyva and why they should! We finish up with some conversation about the Magento Association and the future of events, big and small. Hyva website delivered: https://vollebregtaanhangwagens.nl Reading: https://techcrunch.com This episode was recorded on July 21st, 2021

Welcome to Talk Commerce, where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This week we interview Rachel Fefer with Gorgias. Rachel talks about customer experience and how ecommerce merchants need to “Step up their game” for customer experience online. We go over some real-life examples of great and not-so-great customer experiences. Rachel walks us through the time to respond to a request (How long is too long), personalizing the experience and data silos. This is a fun and informative interview. This episode was recorded on July 8th, 2021

This week we interview Yoav Kutner. The co-founder of Varien, Magento, Akeneo, MageCore, and Oro Commerce. (What didn't he found!) He is a member of the Forbes Technology Council. We talk about the early history of Magento and go into the Oro Business Application Program. The BAP that Yoav developed is the foundation for many solutions on the market today. These include Oro CRM and Akeneo. We talk about Oro Commerce and why it makes sense for a B2B company to use this platform. Yoav gives us some insight into his thinking on self-serve platforms and how to reduce any resistance to the B2B buyer journey. We discuss how different the journey is for B2B. Yoav gives us the three driving factors that ORO delivers. This is a great episode and must be shared with all your friends and family. Even your grandparents will love this show. This episode was recorded on August 13th, 2021

Welcome to this special Tech Edition of Talk Commerce, where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This week we interview Joseph Maxwell and discuss his new book, “The Art of Ecommerce Debugging”. The video version of the podcast includes an exclusive unboxing of the book. Joseph goes over his motivation for writing this book and how it will help developers be better developers! Joseph discusses the mindset of resolving problems. We go over TAD (You can listen to know what that means). We talk about work-life balance and how Joseph handles this. We talk about documenting your code. Joseph gives his top 5 things developers should do. (Hint number one is XDebug). The one thing to double your productivity is XDEBUG! Joseph talks about Magento certifications and why this is so important. Why NOT get certified? This episode was recorded on July 30th, 2021

Welcome to Talk Commerce, where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This week we interview Neil Twa. Neil is an executive mentor to business owners responsible for over $100M in Collective FBA Sales. He has helped to launch, grow, and scale 7 and 8 figure, high ROI Brands. He is the CEO of Voltage Holdings which launches, operates, scales, and acquires ecommerce brands with a focus on Amazon FBA. He owns multiple ventures including Voltage Portfolios. His partners include Kevin Harrington, the original shark on the hit TV series Shark Tank and the inventor of the infomercial. He has sold 1000's of products leading to over $5 Billion in sales. He focuses’ on buying ecommerce brands to take them direct-to-consumer across multiple channels. We discuss how you can get started on a new business selling on Amazon, with little to no experience, and how you can take your existing business to Amazon FBA and automate the delivery of your products. This is a great conversation around why a business needs to embrace all channels and even why a business needs to sell some branded products! This episode was recorded on July 15th, 2021

Welcome to this Bonus Episode of Talk Commerce, where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This week we host a panel with Amazon Web Services and Wagento on how Wagento was successful in launching more than 200 stores on AWS and Magento. Kenny Rajan - AWS Senior Solutions Architect runs us through the benefits of AWS and why you should host your Magento store on the AWS Platform. Brent walks us through the solution that was brought to Universal Music Group to help launch 200 Magento stores in a short amount of time. If you are listening to the podcast, you can find the slides on the website at Talk-Commerce.com This episode was recorded on July 7th, 2021

Monika MilewskaTeam Leader @MagentlyA long-time member of Magently. Has participated heavily in building what Magently is today. Currently the Team Leader and the interface between the team and top management. Always looking to improve and to take care of the well-being of the team. Privately, rides a bike till she drops, loves to travel, and blog about it.Antoni PaszkowSenior Magento Developer @MagentlyAntoni is calm and collected and hardly ever appears to be moved by anything, which is probably a good idea when working on Magento with the many adventures it sometimes hides. Privately, enjoys a good hike in the mountains with his camera, works on his fitness a lot, and is no stranger to the subject of self-defense.

Welcome to Talk Commerce. Where we explore how merchants, agencies, and developers experience commerce and the ecosystems, and communities they work and live in. This week we interview Eric Landmann with Earthling Interactive. We kick off with how merchants are using eCommerce platforms and look especially at B2B and how B2B merchants are utilizing their catalogs. You may be surprised where they are missing out. We look at some specific features for B2B and touch on Adobe Commerce and Oro Commerce. We talk about the shifting platform landscape and look at SaaS verse on-prem. We learn that Eric is an avid ice climber and lives in Bozeman Montana! This episode was recorded on June 16th, 2021

Welcome to this AWS bonus edition of Talk Commerce, where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This is another bonus episode on our series of interviews on Amazon Web Services and how it has helped merchants and content providers save money and increase performance. I interview David Arago and Jason Camp on getting started on AWS and what technicians and merchants can do to start off on the right foot (or server). I am currently looking for subject matter experts in this field to talk about different aspects of AWS. Please go to Talk-Commerce.com/lets-talk and start a conversation! This episode was recorded on August 11th, 2021

Welcome to this special tech edition of Talk Commerce, where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This week we interview Joseph Leedy with Wagento Creative. Discuss Magento extensions and integrations and look at the difference between the two. Joseph helps us understand why merchants need to take some extra time to vet any new extension they install on their website and developers need to be prepared to ask questions on why the extension needs to be installed. We discuss the Magento marketplace and why it is a good place for merchants to look for extensions. Joseph fills us in on what he is working on now and what interesting extensions he worked on in the past. We discuss our Unconference in Orlando Florida in January of 2022 and why Merchants and developers should attend. Joseph Leedy is a Magento developer and certified developer for Wagento Creative, an Adobe Gold Partner. This episode was recorded on July 14th, 2021

Welcome to Talk Commerce, where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This week we interview Tyler Jensen with Wolf Automation. Tyler Jensen is a merchant and a Magento Association Membership committee member. We talk about Adobe Commerce and some of the pitfalls that merchants can fall into, especially around modules. Tyler tells us about his idea for a Merchant Hackathon and Brent hopefully will make it happen in the near future. We talk about the Hyva theme and how the theme can do better on the documentation of the theming. Tyler mentions that that theme will be so successful that Willem is going to get tired of answering all the questions. We close things out with some great merchant advice for anyone on Magento Open Source or Adobe Commerce. Tyler is a system architect with Wolf Automation, a leading supplier of industrial automation equipment. This episode was recorded on July 12th, 2021

Welcome to this AWS bonus edition of Talk Commerce, where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This week we start a series of interviews on Amazon Web Services and how it has helped merchants and content providers save money and increase performance by using Amazon Web Services. I am interviewing David Arago and we are featuring these bonus episodes from different brewpubs. This brings out an honest conversation on moving to the cloud and you will hear how cloud services will save time, money and add tons of flexibility! I am using a new ZoomP4 recording device and this was my first time using it. I did not bring a change of batteries. It did not change the quality of the recording, but it did allow us to go out, get batteries and get a second beer. I am currently looking for subject matter experts in this field to talk about different aspects of AWS. Please go to Talk-Commerce.com/lets-talk and start a conversation! This episode was recorded on August 6th, 2021

Welcome to this tech edition episode of Talk Commerce, where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This week we interview Christian Münch, Head of Development for N98 in Germany. We talk a little bit about the history of MageRun, the Swiss Army knife for Magento. We talk about Magento and headless commerce and Christian helps us understand some alternatives to just going headless with a single app. This episode was recorded on June 30th, 2021

Welcome to this special Episode of ULTRA Talk Commerce, where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This week we interview Dave Crow and Professor U with UltraCommerce. We learn about the platform, its history, and why it is a fantastic solution for a multitude of merchants who are looking for a robust ecommerce platform or an order management system, or a product information system, or even a marketplace! Wow, this is fantastic! Professor U joins us to talk about partners and who should and can get involved. This episode was recorded on July 8th, 2021

This week we interview Vinai Kopp who is a big advocate of the new Hyva theme. We discuss why Hyva makes sense for every developer, agency, and merchant. Vinai gives us reasons why Agencies need to embrace Hyva and get their teams on board. He also talks about the benefits for the merchant to use it. We go into the differences between PWA and a monolith and dive into microservices. All this while not getting too technical. You have to listen to this episode to hear Vinai’s opinion on PWA vs Hyva! This episode was recorded on July 7th, 2021

Welcome to Talk Commerce. Where we explore how merchants, agencies, and developers experience commerce and the communities they work and live in. This week we interview Michael Turk, Senior Director Solution Consulting with Spryker. We start off the show with how Brent tricked Michael into running a marathon. (How often that happen?) We discuss the origins of Spryker Commerce OS. We examine headless verses monolith and dispel some notions that headless makes things complicated. We also dive into what makes solutions too complicated. We look at some very impressive stats on checkout rates on B2B and B2C. This episode was recorded on June 24th, 2021

Welcome to Talk Commerce. Where we explore how merchants, agencies, and developers experience commerce and the ecosystems, and communities they work and live in. This week we interview Sonal Puri, CEO at Webscale. We discuss the meaning of “Modern Commerce '', how online retailers should be thinking about new technology (the shiny new thing is sometimes the best), and how Core Web Vitals is something that requires every merchant’s attention (yesterday). We also discuss Jay Smiths’ “Edgy” open letter, as well as how Webscale prides itself on always pushing the market in terms of features and capabilities. Sonal also shares how important she feels it is that we mentor young people today, helping them complete their education and finish college. This episode was recorded on June 21st, 2021

Welcome to Talk Commerce. Where we explore how merchants, agencies, and developers experience commerce, ecosystems, and communities they work and live in. This week we interview Stefan Willkommer with TechDivision in Germany. We discuss Adobe Commerce, Magento Opensource, and the health of the Magento community. We dive into Adobe Commerce and Adobe Experience Manager and look at how it is working for merchants, even in the mid-market. We learn about the fantastic new office space that TechDivision has built and has yet to have people come back to. Stefan gives us some great books to read as well as some great advice that any business owner should ask. This episode was recorded on June 14th, 2021

Welcome to Talk Commerce. Where we explore how merchants, agencies, and developers experience commerce. This week we interview Sonja Franz with Integer_net in Germany. We discuss the Magento community, online events, and the Magento association. We talk about diversity in the tech community and what everyone can do to help be more diverse. Even bald white guys. We touch on the new Hyva theme and finish with some ballroom dancing. This episode was recorded on June 10th, 2021

Welcome to Talk Commerce. Where we talk about how merchants, agencies, and developers experience commerce. This week we interview Eric Erway with Adobe. We discuss PWA studio and how big merchants are adopting and using it. We talk about how vibrant our Magento community continues to be and he gives us a low down of the local meetup seen in Austin with ShipperHQ. Eric tells us how merchants will save money and get ROI from using PWA studio. Eric balks at the chance to present in person, in Minneapolis, in January but gets excited about Disney World in Orlando Florida for an Adobe Hackathon in 2022. This episode was recorded on June 9th, 2021

Welcome to this episode of Talk Commerce, where we explore how merchants, agencies, and developers experience commerce. This week we interview Joseph Maxwell with Swiftotter. We discuss how important it is for a developer to get a certification on an Adobe product. We discuss how everyone on a team should have a certification or accreditation on one Adobe Product. We talk about how agencies need developers to get certified and how merchants need to make sure their agency has certified developers. Joseph introduces his new book “The Art of Ecommerce Debugging” This episode was recorded on May 12th, 2021

Welcome to Talk Commerce. Where we talk about how merchants, agencies, and developers experience commerce. This week we interview Willem Wigman with Hyva, the revolutionary new Magento theme that will change your life! Did I say change your life? Yes, this shows how powerful the Magento community still is and continues to be! We talk about the origin of the name, not to spoil anything, but it’s good. We discuss the impact on site speed for merchants and how Google is changing the game for your website and how it is ranked. If you are a merchant you need to share this episode. If you are an Agency you need to get on board with Hyva and get your Devs teams there too. This episode was recorded on June 9th, 2021

Welcome to Episode 22 of Talk Commerce. Where we talk about how merchants, agencies, and developers experience commerce. This week we interview Tadhg (Tige), Bowe, with Monsoon Consulting. We discuss Magento and the community. Tadhg pronounces Hyva in a different way. We have some notable Irish quotes and a good bit of Craic (That’s fun in Irish) This episode was recorded on May 26th, 2021

Welcome to Talk Commerce. Where we explore how merchants, agencies, and developers experience commerce. This week we interview Tom Robertshaw with Space48 in the United Kingdom. We give a little history on Tom’s e-commerce survey that he started publishing while he was still at University. We get into the ever-growing community on BigCommerce and talk about BigCommerce and BigCommerce Apps. And how could I talk to a Magento Master and not talk a little about Magento. This episode was recorded on May 26th, 2021

Welcome to Episode 16 of Talk Commerce. Where we talk about how merchants, agencies, and developers experience commerce. This week we interview TJ Gamble with Jamerson. We discuss BigCommerce and how the choice of simple is often better than complex for your average merchant. We discuss his show Ecomerceaholic and how he has garnered worldwide fame from the show. We close out the episode with another pitch for a Hackathon in Orlando Florida in January of 2022. This episode was recorded on May 25th, 2021

Welcome to Talk Commerce. Where we explore how merchants, agencies, and developers experience commerce. This week we interview Sharon Lambert with Adobe from Dublin Ireland. We talk about diversity in the Magento community and the steps we can take to bring more diversity to the community. Sharon suggests we do a panel on diversity for the show. Brent makes a feeble attempt at an Irish accent and Sharon gives us some action items to be inclusive in our community. This episode was recorded on June 4th, 2021