Talent All-Stars

Hiring therapists for in-home child care is challenging because it's not a suitable role for everyone. Many candidates are surprised by the difficulty and realize they are wrong for the job only after being hired. Steffanie Chaviano, VP of Talent Acquisition at Autism Learning Partners, has spent eight years solving that exact problem at scale across 60 regions and 16 states. In this episode of Talent All Stars, Steffanie walks through the two-step interview process ALP rebuilt from scratch, why they introduced a realistic job preview before candidates ever speak to a recruiter, and how AI automation freed up her team to focus on the work that actually requires a human. You'll also hear: How she went from staffing winery workers in Napa to leading TA at a national healthcare organization Why she took a pay cut to break into in-house recruiting, and how she rose to VP How AI fatigue is changing candidate behavior, and what ALP is doing about it Connect with Steffanie: https://www.linkedin.com/in/schaviano/ Learn more about Autism Learning Partners: www.autismlearningpartners.com Connect with us: 💻 All Episodes: TalentAllStars.com 💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/ 💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/ 📸 Instagram: https://www.instagram.com/ziprecruiter 🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

SAP has over 100,000 employees, operates in nearly every country on earth, and generates revenue in the tens of billions. So when their Global Head of Talent Discovery says the old way of hiring isn't working anymore, it's worth paying attention. In this episode of Talent All Stars, Eric Goldstein explains why SAP ditched "talent acquisition" as a concept, how they're building a skills-based hiring engine from the inside out, and why the real cost of a vacant role has nothing to do with the recruiting fee. You'll also hear: How Eric makes the business case to a CFO to invest in the Talent Discovery function. What AI is doing for early-career proximity at a global enterprise The interviewing technique he uses to find out who actually knows their stuff Connect with Eric: https://www.linkedin.com/in/ericgoldstein2010/ Learn more about SAP: www.sap.com Connect with us: 💻 All Episodes: TalentAllStars.com 💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/ 💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/ 📸 Instagram: https://www.instagram.com/ziprecruiter 🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

This episode originally aired September 30, 2025—and it's too good not to revisit. Jennifer Christie has built one of the most fascinating careers in people leadership: running presidential personnel at the White House, holding senior posts at American Express and Twitter, and now serving as Chief People Officer at Docusign. Safe to say she's seen leadership from every angle. In this encore episode, Jennifer breaks down: Why government and corporate leadership have more in common than you'd ever expect How AI is reshaping HR and why the right question isn't "what will it replace?" but "what will you do instead?" The one HR role she considers a must for any aspiring CPO Why internal mobility is about to become one of the most powerful tools in your talent strategy She also drops some straight-up practical advice for interviewers: stop fixating on bullet points and start digging into motivations and career transitions. That's where the real story lives. Connect with Jennifer on LinkedIn: https://www.linkedin.com/in/jennifer-christie-5254866 Connect with us: 💻 All Episodes: TalentAllStars.com 💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/ 💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/ 📸 Instagram: https://www.instagram.com/ziprecruiter 🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Verisk is a global data analytics company that helps businesses understand and manage risk. Now they’re tasked with completely rethinking how to build a talent pipeline in an industry where the skills didn't exist five years ago.In this episode of Talent All Stars, Verisk's CHRO Sunita Holzer breaks down how the company built a data science recruiting engine from scratch during the pandemic, why they hire for "ecosystem thinking" over technical skills alone, and what it really means to operate in a culture where just doing your job isn't enough.You'll hear how Verisk measures talent success (conversion rates, retention, internal mobility), why they need employees who think about geopolitics and insurance trends as much as their day-to-day tasks, and the company's approach to developing people who can handle a rapidly evolving digital landscape.Connect with Sunita: https://www.linkedin.com/in/sunitaholzer/Explore careers at Verisk: https://www.verisk.com/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Joy Rothschild leads people strategy for 20,000 employees across 50+ Omni Hotels & Resorts properties, each with its own character and story. But her edge isn't just hiring for a hospitality empire—it's spotting the quiet ones in the corners, the people others overlook, and betting on them before they're ready.In this episode of Talent All Stars, Joy shares her unexpected path into HR, the career-defining moment when a COO stopped her mid-grovel to teach her how to accept a promotion, and why she turned getting fired into a philosophy that now shapes how Omni develops 20,000 careers.You'll hear the origin story of "The Power of One"—a service empowerment program so sticky it survived a rebrand attempt and a pandemic. Joy also breaks down why she'll never let consultants eliminate HR from the hotels, her two-question interview filter, and what "growing the garden" actually looks like at scale.Connect with Joy: https://www.linkedin.com/in/joy-rothschild-9591351/Explore careers at Omni Hotels & Resorts: https://www.omnihotels.com/careersConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Pamela J. Brown leads talent strategy for 530 Crunch Fitness locations, hiring 500+ personal trainers a year in an intensely competitive market. But her real superpower? Building leaders who build leaders, opening doors for the next generation, and proving that great people strategy drives revenue, not just cost savings.In this episode of Talent All Stars, Pamela shares practical wisdom from 25 years of leading people teams across insurance, financial services, and fitness. She breaks down the exact coaching framework she uses to develop leaders, how she built credibility in a brand-new industry by getting vulnerable, and why leading with service creates opportunities that come back to you in unexpected ways.You'll also hear how Pamela uses AI to audit her own leadership effectiveness, how she distills complex roles into clear hiring criteria (sales, service, science), and what metrics actually matter when you're trying to prove the business impact of your people strategy.You'll learn:How to position yourself so doors open for you (and how to open them for others)The exact coaching questions that build leadership capability in your teamWhy understanding "the language of the business" is critical for HR credibilityHow to choose which technology initiatives to prioritize in 2026The one metric that proves retention drives revenue, not just cost savingsConnect with Pamela: https://www.linkedin.com/in/pamelabrFollow Multiplying Moves for Pamela’s Thought Leadership: https://lnkd.in/edWard7RCheck out Crunch’s website for great career opportunities: https://www.crunch.com/careersConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

A great culture doesn’t just happen by accident. Marvin Boakye, Chief Human Resources Officer at Cummins, believes it must be engineered with the same discipline, rigor, and accountability as any complex system. For him, culture is not an abstract idea. It is something leaders design through daily behavior, decisions, and tradeoffs.In this episode of Talent All Stars, Marvin explains how Cummins Inc., the global power leader, builds intentional culture across more than 70,000 employees worldwide. He breaks down the five elements that make culture stick, why leadership behavior carries more weight than values statements, and how Cummins uses real data to understand engagement, performance, and risk. The conversation offers a clear look at how intentional culture becomes a strategic advantage for any talent team.You’ll learn:Why Marvin believes “culture eats strategy for breakfast”Why Cummins treats diversity as one of the biggest strategic advantagesHow vulnerability actually strengthens trust instead of weakening your authorityWhy culture leaders need to stay focused on what they practice, promote, and permitConnect with Marvin: https://www.linkedin.com/in/marvin-boakye-25a2122Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

In this special Year-End Wrap-Up of Talent All Stars, host Dave Travers reflects on the conversations that shaped the talent landscape in 2025. Through insights from leaders across healthcare, real estate, retail, technology, aviation, gaming, and more, this episode breaks down the five themes that defined how the best teams hired, developed, and retained talent this year.Dave revisits the voices behind these insights, including Yvette Hansen (Baylor Scott and White Health), Danielle Kensinger (Cushman and Wakefield), Jim D’Amico (Caliber), Jane Curran (JLL), Claire MacIntyre (Sam’s Club), Sara Tilley (ServiceNow), Mike Aronson (Johnson Controls), Scott Sell (Mercy), Jennifer Christie (DocuSign), Brian Riley (Riot Games), Tiffany Haley (Vanguard), Raul Valentin (ABM), Greg Muccio (Southwest Airlines), John Heyliger (Lockheed Martin), and Cindi Harper (Intel). Each offers a grounded look at the shifts redefining talent acquisition and HR in real time.Together, these leaders reveal the five biggest takeaways from 2025:How AI and automation created more space for meaningful human interactionWhy adaptability, curiosity, and learning agility have become the new hiring criteriaHow internal mobility and development became essential for competitivenessWhy business fluency is now required for TA credibilityHow proactive workforce planning reshaped partnerships with the businessAcross these themes, the message is clear. The most successful talent teams in 2025 did more than fill roles. They anticipated needs, shaped strategy, influenced executives with data, and created workplaces where employees could grow faster than the market was changing. Connect with the guests and check their Talent All-Stars episodes below!Yvette Hansen:Talent All-Star Episode: https://www.youtube.com/watch?v=PTfGfgaWNwQLinkedIn: https://www.linkedin.com/in/yvettehansen/ Danielle Kensinger:Talent All-Star Episode: https://www.youtube.com/watch?v=jqBMhxa1mUcLinkedIn: https://www.linkedin.com/in/danielle-kensinger-262bb744/ Jim D’Amico:Talent All-Star Episode: https://www.youtube.com/watch?v=9NdXrFH4UUgLinkedIn: https://www.linkedin.com/in/jimdamico/ Jane Curran:Talent All-Star Episode: https://www.youtube.com/watch?v=Ei5Jpy4ap_YLinkedIn: https://www.linkedin.com/in/jane-curran-1556715/ Claire MacIntyre: Talent All-Star Episode: https://www.youtube.com/watch?v=q65jlhkNJtgLinkedIn: https://www.linkedin.com/in/claire-macintyre/ Sara Tilley: Talent All-Star Episode: https://www.youtube.com/watch?v=MXr9CepK-AsLinkedIn: https://www.linkedin.com/in/sarahtilley/ Mike Aronson:Talent All-Star Episode: https://www.youtube.com/watch?v=YKn6KGKOtLcLinkedIn: https://www.linkedin.com/in/mikearonson/ Scott Sell: Talent All-Star Episode: https://www.youtube.com/watch?v=3bGYEyoHkP8LinkedIn: https://www.linkedin.com/in/sellscott/ Jennifer Christie: Talent All-Star Episode: https://www.youtube.com/watch?v=blV7sti27DkLinkedIn: https://www.linkedin.com/in/jennifer-christie-5254866/ Brian Riley:Talent All-Star Episode: https://www.youtube.com/watch?v=yGRZ1zCh0NALinkedIn: https://www.linkedin.com/in/rileybrian/ Tiffany Haley: Talent All-Star Episode: https://www.youtube.com/watch?v=cr0NMDvAZuULinkedIn: https://www.linkedin.com/in/tiffany-haley/ Raul Valentin:Talent All-Star Episode: https://www.youtube.com/watch?v=xKWT-PGnT70LinkedIn: https://www.linkedin.com/in/rauljvalentin/ Greg Muccio: Talent All-Star Episode: https://www.youtube.com/watch?v=6bguj_CkicILinkedIn: https://www.linkedin.com/in/greg-muccio/ John Heyliger: Talent All-Star Episode: https://www.youtube.com/watch?v=443vOAbS55oLinkedIn: https://www.linkedin.com/in/stem-workforce-transformation-data/ Cindi Harper: Talent All-Star Episode: https://www.youtube.com/watch?v=a3EcM9f45pQLinkedIn: https://www.linkedin.com/in/cindi-harper-75aba0/ Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Octapharma Plasma operates donor centers nationwide, supplying critical plasma used in treatments that impact patients daily. Leading the talent strategy behind this essential work is Monte Garrett, Director of Talent Acquisition. His leadership philosophy is founded on a framework he mastered as a teenager: the strategic discipline of chess. Monte's mentor taught him to approach every business challenge like a position on the chessboard, requiring deep anticipation, measured discipline, and constant adjustment.In this episode of Talent All Stars, Monte shares how this viewpoint shapes their approach to hiring, workforce planning, and managing organizational change. He explains why Talent Acquisition must evolve into a consultative discipline, using data to challenge assumptions and guide the business with authority. You’ll learn:How chess principles enable Octapharma Plasma to strategically plan hiring needs and respond to industry shifts.Why constant adaptation is essential to avoid stagnation in a dynamic business environment.How Monte teaches recruiters to become data-driven advisors who influence key business decisions.The simple steps interviewers can take to improve candidate comfort and facilitate authentic conversations.Connect with Monte Garrett: https://www.linkedin.com/in/montegarrett/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

First Student is North America’s largest provider of school transportation, moving millions of students every day across the United States and Canada (more than every major airline combined). Leading the people side of this operation is Renee Boydo, Vice President of HR Experience, who guides the teams responsible for hiring, training, and supporting the drivers and staff who keep children safe.In this episode of Talent All Stars, Renee shares how her team strengthens trust and retention through thoughtful use of technology, clear processes, and a consistent focus on people. When “the world’s most precious cargo” is on the line, finding people who want to make a positive impact in their communities is essential.You’ll learn:How First Student hires and supports America’s safest bus driversWhy retention begins on day one of employmentHow AI and technology enhance the human side of hiringWhy consistency and trust drive safety at scaleConnect with First Student: https://firststudentinc.comConnect with Renee Boydo: https://www.linkedin.com/in/renee-boydoConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Premise Health is the largest direct healthcare provider in the United States, operating more than 800 wellness and care centers across 46 states. At the center of its growth is Liz Reimer, Chief Human Resources Officer, who leads the company’s people strategy and talent function.In this episode of Talent All-Stars, Liz shares how her team re-engineered recruitment by dividing talent acquisition into specialist roles, investing in recruitment marketing, and empowering employees to broadcast their stories. She explains how Premise Health’s on-site care model helps attract clinicians, why “be brief, be bright, be gone” is her rule for executive communication, and how a disciplined approach to AI keeps efficiency and humanity in balance.You’ll learn:How Premise Health attracts top clinicians through authentic employer brandingWhy splitting TA teams into sourcers and advisors accelerates hiringHow video campaigns fill critical roles in less than 14 daysWhy disciplined use of AI keeps HR both efficient and humanConnect with Liz: https://www.linkedin.com/in/lizreimerConnect with Premise Health: https://www.premisehealth.com

JLL helps organizations buy, build, lease, and operate the spaces where business happens, from hospitals and data centers to offices and logistics hubs. Behind this global real estate and investment-management powerhouse is a talent operation that keeps more than 100,000 people moving in over 80 countries.In this episode, Jane Curran, Global Head of HR Operations at JLL, shares how she built a career defined by curiosity, courage, and commercial thinking. Her leadership philosophy is simple but powerful: be high energy, low maintenance, and fall in love with the problem. From mentoring teams across continents to re-engineering HR technology and AI processes, Jane reveals how she turns people strategy into business advantage at scale.Jane explains:How saying “yes” to opportunities shaped her career and built credibility with executivesWhy great leaders embrace failure as part of learning and create safe spaces for their teamsHow JLL balances human connection with technology in a rapidly changing talent landscapeWhy falling in love with the problem is the first step to earning business investmentConnect with JLL: https://www.jll.comConnect with Jane: https://www.linkedin.com/in/jane-curran-hrConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

UniFirst is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services. With more than 270 service locations, over 300,000 customer locations, and 16,000-plus employee Team Partners, the company outfits more than 2 million workers every day.In this episode, Catalina Dongo, Senior Vice President of Human Resources at UniFirst, shares her 20-year journey from administrative assistant to HR executive, and how the company’s values, structure, and leadership principles have scaled right alongside its business.Catalina explains:How she built her career by turning small opportunities into big winsHow the company spent two years defining leadership principles that actually live in people’s actionsHow UniFirst balances family roots with a modern, tech-enabled workforceConnect with UniFirst: https://www.unifirst.comConnect with Catalina: https://www.linkedin.com/in/catalinadongoConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At Trane Technologies, finding skilled HVAC and refrigeration technicians is an ongoing challenge. Instead of waiting for talent to appear, the company decided to create it.In this episode, Courtney Abramo, Director of Talent Acquisition for the Americas at Trane Technologies, explains how her team built a four-year technician apprenticeship program with the Department of Labor, opened a state-of-the-art training center, and applied AI and automation to elevate the recruiting process, all while keeping empathy and transparency at the heart of their work.Courtney shares:How Trane Technologies is developing technicians through apprenticeship and upskilling programsHow transparency builds credibility across functionsWhere AI and automation improve the recruiter experienceWhy every candidate interaction is a brand momentConnect with Trane Technologies: https://www.tranetechnologies.comConnect with Courtney: https://www.linkedin.com/in/courtneyabramoConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Raman Malhotra leads talent acquisition and HR at Leidos, one of the largest technology and defense companies in the United States, but her journey started behind a computer as a programmer.Now, she’s bringing that same analytical mindset to one of the hardest problems in business: attracting and retaining top talent.In this conversation, Raman opens up about how she learned to think like a business leader, why empathy and analytics are equally important in HR, and what she tells young recruiters who want to move into leadership.You’ll learn:How to build a compelling business case for new tools and resourcesThe mentoring approach that helps recruiters think like executivesWhy HR and TA need to work as one connected ecosystemHow to use AI to strengthen relationships instead of replacing themThe listening skill every great interviewer needsConnect with Leidos: https://www.leidos.comConnect with Raman: https://www.linkedin.com/in/raman-malhotra-phr-shrm-cpConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Caliber is one of the nation’s largest providers of automotive repair, with nearly 2,000 locations across the country. Its mission is simple but powerful: restoring the rhythm of life. That focus doesn’t just apply to customers; it also guides how Caliber hires and develops its people.Leading that charge is Jim D’Amico, Vice President of Talent Acquisition. Known worldwide as a thought leader in recruiting strategy, Jim has reimagined talent acquisition as a true business function. At Caliber, he and his team are innovating with generative AI, building “micro value propositions” to attract top technicians, and training future leaders with his Learn, Earn, Return framework.In this episode, Jim explains:Why AI is an enabler, not a replacerHow micro value propositions give each shop a hiring edgeWhy recruiters must think like business leaders firstThe Learn, Earn, Return framework for TA leadership growthHow Caliber scales talent acquisition for nearly 2,000 repair shopsConnect with Caliber: https://caliber.comConnect with Jim: https://www.linkedin.com/in/jimdamicoConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

WVU Medicine is the largest health system and private employer in West Virginia. Over the past decade, it has grown from 6 hospitals to 25 and now employs more than 35,000 people. As the state’s leading provider of advanced care from cancer to neurology to pediatrics, WVU Medicine has had to rethink how it attracts, develops, and retains talent.Leeann Kaminsky, Senior Vice President and Chief Human Resources Officer, has led that strategy since 2016. In this episode, she explains:Why “the days of posting and praying” are overHow internal education programs move students directly into critical rolesWhy simply raising your hand can set you apart in your careerHow data and technology guide decision-making for a workforce of 35,000Connect with WVU Medicine: https://wvumedicine.orgConnect with Leeann: https://www.linkedin.com/in/leeann-kaminskyConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At Providence Health & Services, retention isn’t just about keeping people happy. It’s a science. With more than 120,000 caregivers across 50 hospitals and 1,000 clinics, Greg Till, Chief People Officer at Providence, has built one of the most data-driven and mission-centered workforce strategies in healthcare.In this episode, Greg explains:The five biggest predictors of whether someone will stay or leaveWhy 3,000 employees came back through Providence’s boomerang hiring strategyHow AI and technology can actually make work more humanWhy “your ego is not your amigo” is the leadership mantra every manager needsConnect with Providence: https://www.providence.orgConnect with Greg: https://www.linkedin.com/in/greg-till-phr-85016b4Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At 84 Lumber, talent acquisition is more than filling jobs. It’s about creating long-term careers. With 96% of store leaders starting as management trainees, the company has built one of the strongest internal mobility pipelines in the industry.In this episode, you’ll hear how 84 Lumber attracts candidates with no industry experience, develops them through structured training, and promotes from within to sustain growth. Paul Yater, CIO and Head of HR, explains the strategies behind this model:Why onboarding is the “make or break” moment for retentionHow storytelling powers recruiting and employer brandingThe role of technology and AI in streamlining hiringWhy promotions, not just hires, are the ultimate measure of successConnect with 84 Lumber: https://www.84lumber.comConnect with Paul: https://www.linkedin.com/in/paul-yater-b229633Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Jennifer Christie has built a career at the intersection of leadership, service, and transformation. From her time running presidential personnel in the White House to senior posts at American Express and Twitter, she’s now Chief People Officer at Docusign.In this episode, Jennifer explains:Why government and corporate leadership share more in common than most thinkHow AI is transforming HR and why leaders must focus on “what you’ll do instead”The one HR role she believes is essential for any aspiring CPOWhy internal mobility will matter more than everShe also shares practical advice for interviewers: look past the résumé to understand motivations and transitions, not just bullet points.Connect with Jennifer on LinkedIn: https://www.linkedin.com/in/jennifer-christie-5254866Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Ana Moran’s story is proof that leadership can start anywhere. After immigrating from Colombia as a child, she began her career on the frontlines as a call center agent. Today, she is Chief People Officer for the U.S. Market at Foundever, leading a workforce of more than 150,000 employees.In this episode, Ana shares how her immigrant experience and frontline beginnings shaped her leadership philosophy. She explains why bravery matters as much as credentials, how organizations can unlock talent by valuing personal journeys, and why frontline roles are essential to creating opportunity at scale.You’ll learn:Why frontline jobs create pathways for mobility and prosperityHow personal experiences can reveal leadership potential beyond credentialsHow Foundever balances efficiency with humanity in talent acquisitionWhy bravery is the foundation for leadership growthConnect with Ana on LinkedIn: https://www.linkedin.com/in/ana-moran-6623b823Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At Salesforce, technology and humanity are designed to evolve together. AI isn’t seen as a threat but as a tool that frees employees to focus on empathy, creativity, and leadership.In this episode, Molly Ford, VP of Talent Connection and Engagement, shares how Salesforce integrates core values like equality and volunteerism into every business plan while adopting AI in ways that enhance, not replace, the human experience.She also explains how data and storytelling work together to build confidence, measure impact, and bring culture to life inside one of the world’s most influential companies.In this episode, you’ll learn:How Salesforce sees AI as a way to free people for more meaningful workWhy equality is a non-negotiable value woven into every business planHow volunteerism and social impact fuel company cultureWhy data + storytelling are the secret to leadership confidence and influenceConnect with Molly: https://www.linkedin.com/in/molly-q-ford-a7598Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At Concentrix, a global leader in customer experience solutions, talent acquisition is closely integrated with business operations rather than functioning as a standalone department.In this episode, Jillene Jensen, Senior Director of Talent Acquisition, shares how her operations background led to a new kind of talent acquisition strategy: prioritizing alignment, performance, and long-term impact.You’ll learn:Why former operations leaders make great recruitersHow Jillene’s team calibrates with business units to improve the quality of hireHow Concentrix balances AI tools with human touchWhat talent acquisition metrics really drive retentionConnect with Jillene on LinkedIn: https://www.linkedin.com/in/jillene-jensen-423932111Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At Marsden Services, a national provider of cleaning, security, and maintenance services, talent acquisition starts with clear and honest role-selling.In this episode, Vice President of Talent Acquisition Ashley Lynch shares how visiting worksites, understanding the day-to-day realities of each role, and setting clear expectations have helped her team improve both speed-to-hire and retention.You’ll learn:Ashley’s “big three” framework for identifying bottlenecks in Talent AcquisitionTwo case studies where better role clarity solved retention challengesHow Marsden pilots AI tools without losing the human touch in hiringConnect with Ashley on LinkedIn: https://www.linkedin.com/in/ashley-lynch-18294ba1/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At Legacy Health, talent acquisition is shaped by data, experimentation, and a deep understanding of people.In this episode, Travis Trautman, Director of Sourcing and Talent Acquisition, shares how his team uses mini-experiments to improve hiring speed, candidate fit, and decision-making across a highly regulated healthcare environment. With a career spanning banking, education, and healthcare, Travis offers a rare cross-industry perspective on what truly moves the needle in TA, whether it's reducing time-to-fill or building trust with hiring managers.You’ll learn:How psychological safety shapes talent innovation at Legacy HealthWhat to watch for when evaluating AI and new recruiting techOne timeless lesson that still shapes Travis’s approach 20 years laterConnect with Travis on LinkedIn: https://www.linkedin.com/in/travistrautmanConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Johnson Controls is known for making buildings smarter, safer, and more sustainable. But inside the company, there’s a different kind of transformation happening—in how they attract, hire, and prepare talent for the future of work.In this episode of Talent All-Stars, Mike Aronson— Senior Director of Global Talent Acquisition Operations—shares how he’s applying over 15 years of hands-on recruiting experience to reshape the function from the inside out.You’ll learn:Why it’s more important to fall in love with a problem and not a solutionThe 30-second elevator pitch that defines TA success at Johnson ControlsWhy Mike believes we’re the last generation to manage an all-human workforceConnect with Mike on LinkedIn: https://www.linkedin.com/in/mikearonsonConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Ace Hardware’s hiring strategy is grounded in one core principle: a consistent, transparent experience for every candidate—regardless of outcome.In this episode, Stef Nikitas, Director of Talent Acquisition at Ace Hardware, outlines how her team developed “The Ace Way of Hiring”—a structured, brand-aligned approach that sets clear expectations for candidates, hiring managers, and recruiters.She also shares how Ace applies technology thoughtfully across the hiring process, and how her team navigates the complexity of supporting multiple business units under a unified talent strategy.You’ll learn:How Stef’s life changed when she went from team-player to team-leaderWhy a well-delivered rejection can still strengthen your employer brandWhat skill TA leaders need most to stay relevant in a changing worldConnect with Stef on LinkedIn: https://www.linkedin.com/in/snikitasConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Verizon is one of the biggest brands on the planet—but behind the scenes, it’s the people who keep it moving.In this episode, Steve West—VP and HR Business Partner for Consumer Sales—reflects on his own journey from recruiter to executive and shares his approach to building teams, developing talent, and leading with trust.Steve also shares:How Verizon’s “Culture OS” connects values to decision-makingWhat “clear is kind” looks like in actionWhy employee experience and customer experience rise (or fall) togetherConnect with Steve on LinkedIn: https://www.linkedin.com/in/stevewest11/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At Delaware North, recruiting 20,000 employees annually across 200+ unique locations requires more than operational scale—it demands strategic clarity, brand cohesion, and relentless focus on candidate experience.In this episode of Talent All-Stars, Amy Duncan-Menendez, Vice President of Talent Acquisition and Global Innovation Center, and Laura Murray, Director of Employee Branding and Strategy, reveal how they are transforming one of hospitality’s most complex talent ecosystems. From lodges near national parks to concession stands at major league stadiums, their team is building a centralized talent model that honors local nuance while driving consistency and efficiency.They pull back the curtain on:The centralization strategy that made their recruiting scalable, without becoming rigidHow they navigate employer branding when their name sits behind someone else’s logoWhy protecting the candidate experience is non-negotiable—especially when AI and automation enter the pictureConnect with Amy and Laura on LinkedIn: Amy Duncan-Menendez - https://www.linkedin.com/in/admenendezLaura Murray - https://www.linkedin.com/in/laura-murray-pmp-48641943/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

When you're hiring cleaners, commercial real estate brokers, and everyone in between—in dozens of countries—your recruiting strategy has to be both scalable and local.Danielle Kensinger, VP of Global Talent Acquisition at Cushman & Wakefield, shares how her team customizes talent acquisition strategies by region, role, and urgency—without losing speed or consistency.She also shares:Why passive candidate outreach is more important than everHow recruiter feedback helps her reengineer workflowsWhy “boomerang hires” might be your most underutilized competitive advantageConnect with Danielle on LinkedIn: https://www.linkedin.com/in/danielle-kensinger-262bb744Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

What happens when you drop a former agency recruiter into a hypergrowth environment with no budget, no ATS—and 15,000 hires to make?Joe Leno, Senior Director of Recruiting at Leaf Home, shares the inside story of how he scaled a grassroots recruiting operation into a full-fledged TA engine that powers one of the largest home improvement companies in North America.In this episode, Joe reveals how he earned a seat at the strategy table, how he leads a team that supports 260+ locations, and what it really takes to scale hiring with consistency and culture.Joe also shares:How to recruit across vastly different markets and geographiesWhy rapport and respect drive cross-department collaborationThe importance of tying investments in recruiting directly to company profitability.Connect with Joe: https://www.linkedin.com/in/joe-leno-4018a3126/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

How do you recruit top-tier dentists and hygienists for 1700+ practices—when demand far outweighs supply?Tyler Micenheimer, SVP of Talent Acquisition & Workforce Planning at Heartland Dental, breaks down how his team tackles competitive hiring—matching top talent to the practices where they’ll thrive.Tyler shares:Why Heartland built its own school to solve a talent shortageHow their in-house scheduling app became a key employee value propositionThe 2 skills that will define the next generation of TA leadersConnect with Tyler: https://www.linkedin.com/in/tylermicenheimer/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

What if your talent team was the key to unlocking tens of millions in revenue?At Lockheed Martin, that’s not a hypothetical. John Heyliger, VP of Talent Acquisition & Workforce Transformation, shares how his team recruits high-stakes technical talent at scale—while avoiding costly hiring mistakes and proving their value in terms business leaders appreciate.John also shares:The tactics John’s team used to track down and reach out to a small group of highly specialized satellite engineersThe four macro trends he sees shaping the future of talent acquisitionThe critical set of questions to ask yourself before launching any candidate searchConnect with John on LinkedIn: https://www.linkedin.com/in/stem-workforce-transformation-data/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on

How is IKEA keeping voluntary turnover under 23%—in an industry where 40-60% is the norm?In this episode, Neena Potenza, Chief People Officer at IKEA US, reveals the values-first approach that drives co-worker loyalty, leadership development, and cultural consistency across thousands of frontline and corporate team members.Neena shares:How IKEA turns its values into a felt experience from day oneThe everyday habits that define leadership at IKEAThe moment Neena forgot to run payroll (and what the reaction revealed about the company’s culture)Connect with Neena: https://www.linkedin.com/in/neena-potenza/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

Southwest Airlines has a team of 200 people whose sole responsibility is to source the company’s “secret sauce”: its people.That team’s leader? Greg Muccio, who started his career as a struggling salesman—before pivoting to agency recruiting and eventually joining Southwest in 2001. It took him seven tries to land his first leadership role, but that journey shaped who he is today: humble, focused on team success, and deeply committed to delivering an exceptional candidate experience.In this conversation with ZipRecruiter president Dave Travers, Greg shares how Southwest sustains its legendary people-first culture at scale—while embracing innovation and preparing for what’s next.You’ll hear Greg explain:Why every candidate interaction is treated like a customer touchpointHow he convinced skeptical execs to invest in a “high-tech, high-touch” approachThe two metrics that prove talent acquisition’s value to C-level leaders 💼Connect with Greg on LinkedIn: https://www.linkedin.com/in/greg-muccio/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Most HR leaders want a seat at the table. But what does it take to get there?As the Chief People Officer at Skillsoft—and a former consultant for brands like Comcast, Johnson & Johnson, and Coca-Cola—Ciara Harrington believes the best CPOs think like business executives first, and HR leaders second.In this episode, she explains what true transformation looks like, how to overcome resistance when making big changes, and why proving HR’s impact with data is no longer optional.Ciara also shares:The #1 mistake HR leaders make when reporting up to the CEOHer thoughts on external hiring vs. internal upskilling in the age of AIWhy perfectionism is the enemy of progress when leading big transformation 💼Connect with Ciara on LinkedIn: https://www.linkedin.com/in/ciarabarry/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

What happens when your frontline workforce spans 20,000 locations—and your clients control the environment?Raúl Valentín, EVP & CHRO of ABM Industries – one of the world’s largest providers of facility, engineering, and infrastructure solutions – explains how he keeps people-first leadership at the heart of a massive, distributed workforce. From leading HR with business fluency to fighting for tech that actually works on the frontlines, Raúl shares the mindset shifts every HR pro needs to make if they want a seat at the leadership table.Raúl also shares:How to win buy-in for HR investments from potentially skeptical execsThe impact of AI on language accessibility for hourly workersWhy being a “support” function isn’t something to shy away from 💼Connect with Raúl on LinkedIn: https://www.linkedin.com/in/rauljvalentin/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Most CEOs say people are their most important asset. Marcus Lemonis lives it.The Camping World CEO, Beyond Executive Chairman, and host of “The Fixer” on Fox shares why HR and Talent Acquisition leaders play such critical decision-making roles at his companies – and what up-and-coming HR and TA pros must do to earn their CEO’s trust.He also opens up about the biggest blind spots leaders have when it comes to recruiting, retaining, and empowering talent—and why the best companies treat talent acquisition as an “offensive move” rather than a “problem to be solved”.Marcus also shares:What HR professionals must do to earn a CEO’s trustWhy he believes a company’s employees are more important than its customersHow recruiting every day—not just when you have openings—can future-proof your company 💼Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcus-lemonis/🌐 Beyond Inc.: https://www.beyond.com🌐 Camping World: https://campingworld.com🌐 The Fixer on Fox: https://thefixer.comConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Have you ever seen a leader enthusiastically roll out a “best practice”–without asking whether those practices actually fit the organization?In this episode of Talent All-Stars, Beverly Propst, SVP - Human Resources at Fortune 500 electrical and tech distributor Graybar, shares why even the most widely accepted strategies can fail if they don’t align with your company’s culture.With 20+ years of leadership experience and a literal “seat at the table” (she joined Graybar’s board in 2009), Beverly explains how to build programs that actually stick—and what to watch out for when adapting ideas from other organizations.She also shares:Her “exciting” journey from attorney to HR leadershipHow Graybar built a “promote from within” cultureThe #1 trap she sees HR teams fall into – and how to avoid it 💼Connect with Beverly on LinkedIn: https://www.linkedin.com/in/beverlylucaspropstConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

What does it take to build a high-performing organization that lives its values—not just plasters them on a poster?Brian Riley, VP of Global Talent Acquisition and HR Shared Services at Riot Games, shares how the gaming company refreshes, embeds, and operationalizes its values across the entire hiring lifecycle. From behavioral interview kits to identifying internal “bar raisers”, this is how elite companies build cultural alignment at scale.Brian also shares:Why Riot’s current hiring focus is “talent density”How he preps for meetings with high-level executivesWhy the best leaders leverage both empathy and hard data Connect with Brian on LinkedIn: https://www.linkedin.com/in/rileybrian/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

What does it look like to evolve your talent strategy while sitting at the center of the AI revolution? Just ask Sarah Tilley.As SVP of Global Talent Management and Acquisition at ServiceNow, Sarah oversees a large-scale but agile operation that processed 1.7 million applications last year alone. In this episode, she shares how her team uses AI not just to streamline recruiting—but to deeply enhance how they assess, hire, and develop talent.She also explains why brand alignment matters in B2B, how to make the case for innovation within lean teams, and what "quality of hire" really means in 2025.You’ll learn:How trying to “prove herself” held Sarah back—and what she did insteadHow she gives her team space to experiment and innovateThe #1 trait she’s looking for when hiring future leaders Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarahtilley/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

What if the best way to lead isn’t by having all the answers—but by asking better questions?Brian Glaser, Google’s Vice President and Chief Talent and Learning Officer, shares a leadership philosophy grounded in humility, agility, and experimentation. From his early days at JetBlue Airways to shaping Google’s leadership school, Brian explains how the best talent leaders balance clarity with curiosity—and why the future belongs to those who embrace change.Brian also shares:How to turn 1-on-1s into high-impact coaching sessionsHis transition from individual contributor (“making lightning strike”) to leadership (“creating the conditions for lightning to strike”)Why AI won’t replace you—but someone using it might Connect with Brian on LinkedIn: https://www.linkedin.com/in/brianglaserphd/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter

Jason Pistulka didn’t wait for permission—he just started solving the real problem.As AVP of Talent Acquisition at HCA Healthcare, Jason helped scale a recruiting organization that hired hundreds of people per day and turned a fragmented HR operation into a well-oiled, data-driven machine.In this episode, Jason talks about the bold moves he made to overhaul recruiting from the inside out—why he insisted on building his own team, how he used data to earn buy-in, and how he coached his teams to operate like high-performance business units.We spoke to Jason in his last week at HCA Healthcare. His next move? Independent consulting. We’ll drop a link to his LinkedIn profile below.Jason also shares:How he got hiring managers to prioritize candidate interviews over everything else on their calendarWhy vendor relationships are just as much about selling as buyingThe surprising ROI of internal recruiting ops teamsConnect with Jason on LinkedIn: https://www.linkedin.com/in/jasonpistulka/Jason’s consulting firm, StratTech: https://strattechconsulting.com/aboutConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? Please let us know by giving us a rating or review on your favorite podcast app.

"Aggressive listening." "Favorite self." "Bionic leadership."Claire Macintyre, SVP & Chief People Officer at Sam’s Club, uses several memorable metaphors in this fascinating conversation about technology, culture, and leading people through rapid (and sometimes scary) change.​​She shares why the best HR leaders are equal parts manager and mentor—and how to build a people strategy that doesn’t just respond to the future, but helps shape it. Claire also shares:Why she doesn't use the term "best self"How Sam’s Club used AI to remove millions (!) of mundane tasks in its clubsThe metric she uses to evaluate HR team successConnect with Claire on LinkedIn: https://www.linkedin.com/in/claire-macintyre/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? Please let us know by giving us a rating or review on your favorite podcast app.

The best talent acquisition leaders don’t just get great people in the door—they motivate them to “think like owners”.That’s been the mantra for Claire Berkley during her time as Head of Talent Acquisition at Poshmark–a leading fashion resale marketplace that’s navigated an IPO, acquisition, and major market shifts.In this episode, Claire shares her journey from Division I soccer player to agency recruiter to people-first leader – and the lessons she’s learned along the way.Claire also shares:Her “4M” framework to seeking out mentorsWhy asking for help is an unlock, not a weaknessHow she’s learned to stay adaptable through change Connect with Claire on LinkedIn: https://www.linkedin.com/in/claire-berkley/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? Please let us know by giving us a rating or review on your favorite podcast app.

What if you could spot team members getting ready to leave—before they even say a word?At Amdocs, Employment Practice Lead Victoria Myers built exactly that: an early warning system that flags flight risks—driving a 45% internal mobility rate and making internal hiring faster and smarter.In this episode, Victoria shares how she made it happen, plus:The surprising perk Gen-Z is demanding from employersHow she shifted from recruiter to servant leaderHow her team uses AI and her #1 tip for getting started Connect with Victoria on LinkedIn: https://www.linkedin.com/in/vicmyers/ Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Great leaders don’t just walk in and start making changes—they listen, learn, and then lead.Jason Desentz, Chief Human Resources Officer at Toshiba America, has built a career on this principle. From consulting to leading HR at major corporations, he has mastered the balance between business impact and cultural legacy.In this episode, Jason shares how he navigates massive organizational shifts, why he believes influence is about trust just as much as strategy, and how being proactive in your career can open unexpected doors.Jason also talks about:How he builds rapport with team members when stepping into a new roleThe bold move that got him into Chrysler’s high-potential programThe power of asking the right follow-up questions to shift a conversation and open opportunities Connect with Jason on LinkedIn: https://www.linkedin.com/in/jason-desentz/Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.